KOHLER K-99693 Installation Manual

Installation and Care Guide

Digital Interface

K-99693

M product numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de
M corresponden a México (Ej.
K-12345M)
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Español, página ″Español-1″

1194161-2-A

IMPORTANT INSTRUCTIONS

WARNING: When using electrical products, basic
precautions should always be followed, including the
following:

WARNING: Risk of electric shock. Disconnect power before

servicing.

WARNING: Risk of injury or property damage. Please read
all instructions thoroughly before beginning installation.

NOTICE: Follow all plumbing, electrical, and building codes.

Before Operating the System For the First Time:

Download and install the latest software. This may take an hour or
more to complete based on system configuration and internet
connection speed. Do not disconnect the power from the controller

during software download and installation.

FCC and IC Compliance

This device complies with Part 15 of the FCC Rules and Industry
Canada license-exempt RSS standards(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interference, and 2. This device
must accept any interference received, including interference that may
cause undesired operation.

NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and the receiver.

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FCC and IC Compliance (cont.)

•

Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

•

Consult the dealer or an experienced radio/television technician
for help.

Modifications: Any modifications made to this device that are not
approved by Kohler Co. may void the authority granted to the user by
the FCC to operate this equipment.

Specifications

Ambient Temperature Max 125°F (51.5°C)
Maximum Relative Humidity 100% condensing (External surface only)
Interface Cable Length 25’ (7.6 m)

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Outlet

Interface

Power Cord

Power
Supply

Controller

25' (7.6 m)
Cables

Coupler

Drip Loop

1. Preparation

NOTE: Your system can be set up to use three interfaces. One
interface, installed inside the shower, is required.

NOTE: A mounting bracket (not included) is required for interface
installation.

Determine the locations of all components before beginning
installation.

Allow enough slack in the cables for drip loops.
Route the interface cable(s) to the interface installation location.
Complete the finished wall.

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Apply grease
in both ends.

Drip Loop

Tilt onto
the bracket.

Press to

Connect

click in place.

the cables.

2. Install the Interface

Install the mounting bracket according to the instructions packed
with the bracket.

Apply grease (provided) into both ends of the coupler.
Connect the cable from the wall and the interface into the coupler.

Ensure the cables fully click into the coupler.
Feed the cable and coupler into the hole in the wall. Ensure a

drip loop is made.
Tilt the top of the interface onto the mounting bracket, then press

the bottom until it clicks in place.

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Controller

Disconnect the
power before
connecting the
cables.

Connect up to
three interfaces.

Drip Loop

3. Complete the Installation

IMPORTANT! Make drip loops in all cables.

IMPORTANT! Disconnect the power from the controller before

connecting the cables.

Connect the interface cable to the controller. Ensure the cable fully
clicks into the socket.

The interface is powered by the controller. The interface should
illuminate when power is connected to the controller.

If not already installed, install any components for your system
configuration.

Before Operating the System For the First Time:

Download and install the latest software. This may take an hour or
more to complete based on system configuration and internet
connection speed. Do not disconnect the power from the controller

during software download and installation.

1194161-2-A 6 Kohler Co.

Complete the Installation (cont.)

Refer to the ″System Controller Installation and Care Guide″ for
download instructions.

For information on system setup and using the interface, refer to
the guide on the product page at www.us.kohler.com.

4. Troubleshooting

IMPORTANT! Turn off the power before performing any
maintenance.

NOTE: For service parts information, visit your product page at
www.kohler.com/serviceparts.

This troubleshooting guide is for general aid only. For service and
installation issues or concerns, call 1-800-4KOHLER.

Troubleshooting Table
Symptoms Probable Cause Recommended Action

1. Interface is not

lit.

A. Controller is not

plugged into the
electrical outlet.

B. Interface cable

connections may
be loose or
disconnected.

C. Circuit breaker has

been tripped.

D. The controller may

require resetting.

E. A ″cross-over″

cable or coupler
was used to
connect the
interface to the
controller.

A. Plug the controller

into an electrical
outlet.

B. Check all interface

cable connections.

C. Reset the circuit

breaker.

D. Disconnect and

reconnect the
controller power
supply from the
electrical outlet.

E. Connect the interface

to the controller
using a
″straight-through″
cable or coupler.

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Troubleshooting (cont.)

Troubleshooting Table
Symptoms Probable Cause Recommended Action

2. The interface

power
indicator is lit,
but the system
will not turn
on.

F. If none of the

recommended
actions for the
above issues
correct the
symptom, the
interface or
controller requires
servicing.

A. Interface cable

connections may
be loose.

B. The interface cable

or coupler is
damaged.

C. If none of the

recommended
actions for the
above issues
correct the
symptom, the
interface or
controller requires
servicing.

F. Contact your Kohler

Co. Authorized
Service
Representative.

A. Check all interface

cable connections.

B. Replace the cable or

coupler.

C. Contact your Kohler

Co. Authorized
Service
Representative.

Care and Cleaning

The interface can be locked for cleaning. This allows you to thoroughly
clean the interface without activating your system.

In the ″settings″ menu, select ″interface,″ then ″lock.″
Press the lock icon. The interface will lock for 30 seconds.

For best results, keep the following in mind when caring for your
KOHLER product:

•

Do not use abrasive cleaners that may scratch or dull the surface.

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Care and Cleaning (cont.)

•

Always test your cleaning solution on an inconspicuous area
before applying to the entire surface.

•

Use a soft, dampened sponge or cloth. Never use an abrasive
material such as a brush or scouring pad to clean surfaces.

•

Do not allow cleaners to soak on surfaces. Wipe surfaces clean
immediately after applying cleaner.

For detailed cleaning information and products to consider, visit
www.kohler.com/clean. To order Care & Cleaning information, call
1-800-456-4537.

Warranty

KOHLER®Electronic Faucets, Valves and Controls
FIVE-YEAR LIMITED WARRANTY

Kohler Co. warrants that its electronic faucets, valves and controls will
be free of defects in material and workmanship during normal
residential use for five years from the date the product is installed.
This warranty applies only to electronic faucets, valves and controls
installed in the United States of America, Canada and Mexico (″North
America″).

If a defect is found in normal residential use, Kohler Co. will, at its
election, repair, provide a replacement part or product, or make
appropriate adjustment where Kohler Co.’s inspection discloses any
such defect. Damage caused by accident, misuse, or abuse is not
covered by this warranty. Improper care and cleaning will void the
warranty*. Proof of purchase (original sales receipt) must be provided
to Kohler Co. with all warranty claims. Kohler Co. is not responsible
for labor charges, installation, or other incidental or consequential costs
other than those noted above. In no event shall the liability of Kohler
Co. exceed the purchase price of the faucet, valve or control.

If the electronic faucets, valves or controls are used commercially or are
installed outside of North America, Kohler Co. warrants that the
faucet, valve or control will be free from defects in material and
workmanship for one (1) year from the date the product is installed,
with all other terms of this warranty applying except duration.

If you believe that you have a warranty claim, contact your Home
Center, Dealer, Plumbing Contractor or E-tailer. Please be sure to
provide all pertinent information regarding your claim, including a
complete description of the problem, the product, model number, the
date the product was purchased, from whom the product was
purchased and the installation date. Also include your original invoice.

Kohler Co. 9 1194161-2-A

Warranty (cont.)

For other information, or to obtain the name and address of the service
and repair facility nearest you, write Kohler Co., Attn: Customer Care
Center, Kohler, Wisconsin 53044 USA, or by calling 1-800-4-KOHLER
(1-800-456-4537) from within the USA and Canada, and
001-800-456-4537 from within Mexico, or visit www.kohler.com within
the USA, www.ca.kohler.com from within Canada, or
www.mx.kohler.com in Mexico.

THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.

KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some
states/provinces do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of such damages, so
these limitations and exclusions may not apply to you. This warranty
gives the consumer specific legal rights. You may also have other
rights that vary from state/province to state/province. This warranty
is to the original consumer purchaser only, and excludes product
damage due to installation error, product abuse, or product misuse,
whether performed by a contractor, service company, or the
consumer.

This is Kohler Co.’s exclusive written warranty.
*Never use cleaners containing abrasive cleansers, ammonia, bleach,

acids, waxes, alcohol, solvents or other products not recommended
for chrome. This will void the warranty.

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