Kodak DC4800 User Manual 2

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Large Format 4800 Series Inkjet Printers

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Guide

WARRANTY

United States

Kodak warrants its printers (“PRODUCT”) to be free from defects in workmanship and materials for a period of one year from the date of purchase.

Kodak reserves the right to make changes or improvements to Products, without incurring any obligation to similarly alter Products previously purchased.

Buyer’s sole and exclusive rights pursuant to this Warranty shall be for the repair or replacement of defective Product. Kodak specifically disclaims any and all other warranties, expressed or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. In no event shall Kodak be liable for any loss of profit or other commercial damages, special, incidental or consequential damages, or any other damages or claims, whatsoever.

This Warranty gives Buyer specific legal rights, and Buyer may also have other rights that vary from state to state.

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This Warranty applies only to printers purchased from Kodak, or authorized Kodak distributors or dealers. The intent of this Warranty is to repair or replace defective Products subjected to normal wear and tear, when operated according to Kodak instructions.

This warranty does not cover damage to the Product resulting from the following:

· Accident or negligence.

· Unauthorized modification of the Product.

· Adverse environmental conditions.

· Service of the Product by other than a Kodak authorized service provider.

· Unauthorized or improper use, including but not limited to:

- Use in applications for which the Product was not designed.

- Using cartridges, ink, or media other than Kodak products.

- Lubricating any part of the printer.

Internationally: Contact your dealer or distributor for warranty information.

FCC Statement (U.S.A.)

The United States Federal Communications Commission has specified that the following notice be brought to the attention of users of the KODAK printers.

FEDERAL COMMUNICATIONS COMMISSION RADIO AND TELEVISION INTERFERENCE FOR CLASS A DEVICE

Statement

NOTE: This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

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VDE statement

Hiermit wird bescheinigt, daß der Drucker in Übereinstimmung mit den Bestimmungen der BMPT-AmstbIVfg 234/1991 funkentstört ist. Der vorschriftsmäßige Betrieb mancher Geräte (z.B. Meßsender) kann allerdings gewissen Einschränkungen unterliegen. Beachten Sie deshalb die Hinweise in der Bedienungsanleitung.

Dem Zentralamt für Zulassungen im Fernmeldewesen würde den Inverkehrbringen dieses Gerätes angezeigt und die Berechtigung zur Überprüfung der Serie auf die Einhaltung der Bestimmungen eingeräumt.

Industry Canada

This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.

Cet apparell numérique de la classe A respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada.

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VCCI Japan

This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.

iii

Material safety data sheet

To obtain information on the proper use, handling, and disposal of Kodak inks, consult the material safety data sheet (MSDS) which should have shipped with your first ink order. MSDSs can also be obtained from the Kodak Environmental Services web page (http:// www.kodak.com/go/kes) by using the product name or catalog number. MSDSs can also be obtained by calling the Kodak Information Center (KIC) at 1-800-23KODAK.

The disposal of any product is typically municipality dependent. There should be enough information on the MSDS to provide enough guidance for proper disposal. If you are unsure, contact your local municipality or the Kodak Environmental Services group at (716) 477-3194.

Printer Disposal

This product contains a small amount of lead. Disposal of this product may be regulated due to environmental considerations. For disposal or recycling, please contact your local authorities.

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General operating safety

The use of a <HAR> cord set (rated 10A, 250VAC) with the proper plug configuration for the country where the device will be used, is required for continued safety compliance.

Ein harmonisiertes (<HAR>) Netzkabel (min. 10A, 250V~) mit dem vorgeschriebenen Netzstecker für das entsprechende Land in dem das Gerät installiert wird, ist unbedingt notwendig für die elektrische Sicherheit.

El uso de cable poder <marcado HAR> (capacidad de 10A, 250V~), con el enchufe apropiado para el país donde se use el producto, es requerido para acatamiento de seguridad eléctrica.

L' emploi d' un cordon surmoulé <HAR> (estimé 10A, 250V CA) avec la configuration de la fiche convenable pour le pays où l' appareil sera utilisé, est exigé pour la conformité à la sécurité continuée.

Dryer safety

CAUTION: Never open the dryer. There are no user serviceable parts inside. Refer servicing to qualified service personnel only.

CAUTION: This assembly heat by radiation.

CAUTION: Once the dryer is plugged in, there is continuous power to the

dryer,

Manual conventions

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even when the printer is turned off.

DISCONNECT POWER CORD BEFORE SERVICING!

Indicates a procedure for you to follow in order to perform a specific function. Read the accompanying explanatory text before following the step-by-step procedure.

! Indicates a warning. Ignoring the warning can damage the printer or result in an

unsatisfactorily printed image.

Other reference materials

In addition to this guide, the following additional documentation is included with your printer:

Quick Start Guide - Tells you how to assemble and install the printer's hardware. System CD-ROM - the system CD-ROM contains:

Indicates a tip or suggestion that can make using the printer easier or improve your printed images.

• Maintenance Guide, instructions for maintaining your 4800 printer; and

• print server software.

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Contents

Introduction ....................................................................................................1-1

Printing with 4800 Series printers ....................................................................................1-1

Obtaining quality results ..................................................................................................1-2

Use the Correct Inks and Media ...................................................................................... 1-2

Caring for Media ..............................................................................................................1-2

Caring for your ink and cartridges ....................................................................................1-3

Nine Factors that Affect Print Quality ..............................................................................1-5

Printer options ............................................................................................... 2-1

Cartridge set ...................................................................................................................2-1

Choosing print mode options ........................................................................................... 2-2

Color mode ......................................................................................................................2-3

Quality modes .................................................................................................................2-3

Dots per inch................................................................................................................... 2-4

Print passes.................................................................................................................... 2-5

Carriage speed ................................................................................................................ 2-5

Print direction .................................................................................................................. 2-6

Choosing feed media options........................................................................................... 2-6

End of media ................................................................................................................... 2-6

Media counter .................................................................................................................2-7

Choosing paper options ...................................................................................................2-8

Supply Type ....................................................................................................................2-9

Media standard ...............................................................................................................2-9

Margins .........................................................................................................................2-12

Auto-Load Delay ............................................................................................................2-13

Auto-Cut........................................................................................................................2-13

Auto-Cut Delay ..............................................................................................................2-14

Delay Status ................................................................................................................. 2-14

Save Media ...................................................................................................................2-15

Defining user setup........................................................................................................ 2-15

Choosing a language ..................................................................................................... 2-16

Choosing ink options ..................................................................................................... 2-16

LCD Contrast ................................................................................................................ 2-18

Printing the settings ...................................................................................................... 2-19

Returning to the default settings .................................................................................... 2-19

Printer Default Settings ................................................................................................. 2-20

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HP-GL/2 options............................................................................................. 3-1

Printing vector data.......................................................................................................... 3-1

Accessing HP-GL/2 features ........................................................................................... 3-1

Palette select .................................................................................................................. 3-2

Control ............................................................................................................................3-2

Rotation ..........................................................................................................................3-3

Reprints ..........................................................................................................................3-3

Nesting ........................................................................................................................... 3-4

Nest wait time .................................................................................................................3-5

Ink limit ...........................................................................................................................3-6

HP-GL/2 Test File ............................................................................................................3-6

Installing additional memory ...................................................................... A-1

Acceptable DIMM sizes ................................................................................................. A-1

DIMM installation ........................................................................................................... A-1

Technical information .................................................................................. B-1

Menu tree........................................................................................................ C-1

Main menu at a glance ................................................................................................... C-1

Main menu ..................................................................................................................... C-2

Feed media menu .......................................................................................................... C-3

Setup menu at a glance ................................................................................................. C-4

Setup menu.................................................................................................................... C-5

Utility menu at a glance................................................................................................ C-11

Utility menu .................................................................................................................. C-12

Error messages ............................................................................................. D-1

Error Messages .............................................................................................................. D-1

Cartridge Errors .............................................................................................................. D-1

Troubleshooting ............................................................................................ E-1

Troubleshooting quick list ............................................................................................... E-1

Isolating problems .......................................................................................................... E-1

Printer Health ................................................................................................................. E-2

Data Transfer ................................................................................................................ E-12

Application Software ..................................................................................................... E-14

Calling for Help ............................................................................................................. E-15

Customer Technical Support ......................................................................................... E-15

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Introduction 1

This Reference Guide describes the KODAK PROFESSIONAL Large Format 4800 Series Printer inkjet printer.

These printers give you professional-quality output with all the brilliance and gloss of liquid ink. For signmakers, service bureaus, photographic services, creative and business professionals, our printers let you experience the value of exceptional graphics quality. These printers cut hours of production time, while giving you the dramatic impact of high fidelity images. These printers are being used for many types of printing needs:

• Posters • Banners • Exhibits

• Signs • Packaging prototypes • POP Displays

• Imposition proofing • Point of purchase • Fine art

Printing with 4800 Series printers

This printer is an 8-head inkjet printer. You can print with the left four cartridges, the right four cartridges or all eight cartridges. Facing the printer, the left four cartridges are designated as 1 x 4 Left cartridge set, the right four cartridges are designated as 1 x 4 Right cartridge set and when using all cartridges they are designated as 2 x 4 cartridge set. The following illustration will help you identify each one of the stalls or slots on the carriage where the cartridges are installed.

1 X 4 Left 1 X 4 Right

4321

MCK

2 x 4

Featuring a continuous-feeding ink system which uses 500ml reservoirs for each color, you never have to worry about running out of ink halfway through a big print job. Before starting a print job, just look at the transparent plastic reservoirs to check the ink supply. When the ink supply is low, just open the cap and refill. In addition, the printer features dual ink lines on the 1 x 4 Left cartridge set, which makes fast work of switching from one type of ink to another.

These printers accept raster-oriented data in the form of HP RTL format. In this mode, printing begins immediately after the first complete line of HP RTL data is received. Depending on the software used, millions of colors are possible, yielding superb results for continuous-tone images or 3D renderings.

If your applications do not support HP RTL, there are several software utilities available to convert various raster file formats (TIFF, GIF, BMP, etc.) into HP RTL. There are also more than 50 Raster Image Processors (RIPs) which convert Postscript or CGM to HP RTL. When choosing a RIP or a file format converter for output to the printer, make sure it has the features you need. (Contact your reseller for an up-to-date listing.)

Obtaining quality results

You have probably seen a demonstration of your printer's capabilities or sample output. If so, you are aware of the superb color graphics which can be obtained, and the variety of papers and films you can use. Note, however, that to obtain high-quality results, you must consider several factors. Follow the simple guidelines in the sections that follow to obtain excellent results.

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Use the Correct Inks and Media

KODAK has inks and media for your job regardless of what output you want to print with your large format 4800 printers. KODAK’s image scientists, color scientists, ink formulators, and media formulators work together to produce a line of supplies that are scientifically matched with this printer. Refer to KODAK’s Ink and Media Data Sheets for details on KODAK’s line of inks and media that are compatible with these printers.

Caring for Media

Storage

Store inkjet media in the original box at 65 to 75° F (18 to 24° C) at 45 to 55% relative humidity. Extreme temperatures and variations in humidity could adversely affect product performance.

Introduction 1-2

Operating Environment

These media work best in an environment ranging from 68 to 82° F (20 to 28° C) at 30 to 70% relative humidity. Image drying time depends on the humidity, temperature, and amount of ink coverage. Inks dry more slowly when relative humidity is high. When relative humidity is too low, inks may not spread enough to obscure scan lines resulting in banding which is usually first observed in areas of solid colors.

Handling

KODAK PROFESSIONAL inkjet media are wound ink-receiving side out The inkreceiving side has a slightly rougher surface compared to the surface on the back side. Avoid getting fingerprints on the image area of the ink-receiving side. Wear clean cotton or latex gloves, and handle rolls only by the edges. Also, keep the material free from moisture at all times.

Caring for your ink and cartridges

! Handle cartridges only on the plastic areas. Touching the copper electrical interconnect

or the inkjets can damage the cartridge.

• Be sure the ink in the cartridges matches the ink in the reservoirs.

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• Do not mix inks.

• Do not shake ink refill containers.

• Store ink and cartridges in the same environment as the printer whenever possible.

• Removing cartridges may result in loss of negative pressure and cause the cartridge to leak through the jet plate. If you remove a cartridge from the printer, leave the tube needle attached to the cartridge. This will help maintain negative pressure within the cartridge. Do not leave cartridges exposed to the air for an extended periods because the jets may clog. Replace the original tape on the jet plate. Place the cartridge in a cartridge garage or sealed plastic bag and store it in a closed area at room temperature. Keep it out of direct sunlight.

• Open new cartridges only when you are ready to install them.

• Use only KODAK PROFESSIONAL-brand ink refills and cartridges.

• Be sure to connect cartridges to reservoirs which contain the same color and type of ink originally in the cartridge.

• Drawings containing both black and color elements require alignment of the cartridges to each other. See the Quick Start Guide for details.

Introduction 1-3

Choose the right media

You can rely on KODAK PROFESSIONAL media for rich, vivid images across the entire color spectrum. They are specially formulated to demanding specifications, strict performance criteria, and uncompromising quality controls. This assures superb interaction with KODAK PROFESSIONAL Ink and flawless performance with the printer.

KODAK offers a wide range of sheet and roll media and is always adding new products. Check with your authorized KODAK PROFESSIONAL supplies dealer for the latest offerings.

Caring for your media

Store media in its original packaging in a cool, dry area until you are ready to use it. The environment should be stable; i.e., no extremes of heat and cold, and non-condensing humidity. If conditions are outside the operating ranges recommended for the printer, allow the media to acclimate in the operating environment for at least 48 hours before using it.

If you remove a roll of media from the printer, be sure to store it in a manner which keeps it clean and dust-free. Ideally, you should return it to its original packaging for storage.

Print on the correct side! Roll media is wound with the coated side out.

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Handle with care! Handle your media carefully to avoid creases, scrapes, and tears. Avoid crushing or damaging roll media edges.

Wear cotton gloves! Film-based and photographic paper-based media are susceptible to absorbing skin oils. Fingerprints on the media prior to printing may result in visible fingerprints after ink is applied.

Choose the correct printing mode

There are four printing modes, giving you freedom to trade off drawing output quality and speed. When printing heavier renderings, maps or art graphics, choose one of the enhanced printing modes (Photo or Enhanced).

Use the right software

The quality of the software driver or the RIP (Raster Image Processor) can be very important, especially when printing continuous tone images or 3D renderings. Error diffusion or stochastic screening algorithms can yield photo-like images, even when these images are scaled to full size. Software without advanced imaging features may produce images which are grainy when enlarged.

Introduction 1-4

Nine Factors that Affect Print Quality

Understanding all the factors that contribute to print quality is the only way to ensure perfect printing each and every time. This section details nine important factors; by controlling them, you can achieve the very best print quality possible.

1. Use the highest quality type of image possible.

2. Check to make sure the image is in focus and exposed properly.

3. Scan it with the best scanner possible.

4. Scan it at the proper resolution.

5. Color correct and sharpen the image with software.

6. Ensure your color profile accurately reflects the exact ink and media you are using.

7. Use the best diffusion pattern available in your RIP.

8. Use only the best possible ink and media combinations.

9. Make sure your cartridges are aligned and firing properly.

1. Original Image Type

The type of original image will determine the quality of your final inkjet print. The best image type is an original transparency (not a duplicate). They are extremely crisp with superb edge definition. Print film photos are not as good as they are already one generation removed from the original film. Also, because of the emulsion process of photo prints, edge definitions tend to be lost. Color prints can be used, but they have to be of very good quality to produce acceptable scaled prints. Digital photo files are the newest image type. Many are unacceptable for large-format printing as they contain only a small fraction of the information contained in a film transparency.

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For example, many digital cameras can only create a 1 MB file. This is not enough information for large inkjet prints. A file must be at least 10 - 12 MB for a fair print and 30 - 50 MB for a good E-size print (see scanning section). Only the best commercial digital cameras can achieve these files sizes. Digital files from other sources such as CD stock photography are usually created from scanned transparencies, so they may be suitable for inkjet printing. Check with the manufacturer to ensure that the images are at least 10 - 12 MB and were created from high-quality drum-scanned transparencies.

The better CDs have images of 28MB or more stored in a TIFF format. These are preferable for great quality prints. If you use a file stored in PhotoCD format, make sure you use the highest resolution available. Images stored in compressed files such as JPEG, LZW, GIF, etc. can lose valuable data during the compression process. Avoid images stored this way if possible. If you have to use a compression file format for whatever reason, use JPEG. It is closer to a “lossless” compression.

Introduction 1-5

2. Original Image Clarity and Color

The quality of the original photograph, transparency, or digital file plays a key role in final print quality as this is where the clarity and color of the image is created. If the original photographer took a picture that was not in focus, or was fuzzy for any reason, sharpening or after-effects cannot correct it and a poor inkjet print will result. Differences in film, speed, grain, or developing process can also affect quality of prints. If the image was too dark or too light, color correction cannot correct it and a poor inkjet print will result. The axiom of “garbage in, garbage out” applies to all printing, including inkjet printing. Companies that utilize a lot of photography for large-format inkjet printing should check for focus by using a loupe. If you have a good, in-focus original, you can maintain the image quality throughout the entire process.

3. Scanner Type

How you get the original image into the computer is important to the overall printing process as scanner quality varies greatly. Using a scanner that meets the requirement of the overall print quality is essential to have enough color fidelity and edge clarity. An image scanned with a low end scanner will lose detail, clarity, and color. It is important that you understand what type of image quality is required for your print and use the right scanner to achieve it.

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Traditionally, drum scanners are ideal for retaining the best edge definition and color depth. If the original image is poor, an expensive drum scan may be a waste of money. Almost all service bureaus use drum scanners.

Flatbed scanners require an optional transparency adapter to scan transparencies.

4. Scan Resolution

Scanning the original at low resolution will degrade the large-format inkjet print quality. Scanning at a resolution which is too high slows down the RIP and adds no quality to the image. Consequently, choosing the right resolution for the output print size (and thus, the amount of scaling needed after scanning) will determine what the optimum resolution should be for each image.

The quality of the image you would like to produce is determined by the final output size and the file size. For example, if you want output a 36" x 36" image, the file size will be approximately 24MB for a fair-to-good quality image (75dpi), 43MB for a good-very good quality (100 dpi) and 97MB for an excellent quality (150 dpi) print.

Your service bureau can help you determine the optimum resolution to scan your image based on the size and quality of the image you would like to print.

Introduction 1-6

DO NOT USE INTERPOLATED RESOLUTION OF YOUR SCANNER TO COMPUTE IMAGE SIZE

Most 300 dpi scanners can interpolate or “imitate” 600 dpi scanning. This is really not really scanning at 600 dpi and will degrade the image quality. When scanning, ensure that you are using the scanner's true optical resolution, not its interpolated resolution. Scanning at the highest optical resolution (300 dpi) is better than scanning at the scanner's highest interpolated resolution (600 dpi).

5. Post Scanning Color Correction and Sharpening

All scanned images, even those scanned on expensive drum scanners, must be color corrected and sharpened before using them for a large-format inkjet print. If you are using a service bureau for scanning images, their scanner operator will usually do this as part of the scanning fee. However, you should always check the image before using it. Although the process of color correction and sharpening is more detailed than can be explained within this document, the following outline will give you a good grasp of what is required:

Color Correction - all scanners give the image a slight color cast during the scanning process. This happens because all light sensing devices have a slight bias. The easiest way to correct most of this color cast is to use a function such as Auto Levels in PhotoShop. This function finds the whitest pixel and the darkest pixel in an image and distributes all colors in-between. This works well on 75% of all images that are properly exposed. In very dark night scenes or in very white snow background scenes, Auto Levels does not work properly and the correction must be made manually using histogram adjustments.

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Sharpening using UnSharp Mask - all scanned images, even images scanned on the most expensive drum scanners, need to be sharpened. The best digital tool to do this with is a function called an unsharp mask (available in programs such as PhotoShop). An unsharp mask basically redefines the edges of images by adding a mask. Most unsharp mask tools allow you to set the pixel width of the mask and the amount of sharpening. A good start is to use a pixel width of 3 - 5, with an amount of 75%. Too much unsharp mask will give the whole image a hard, pixelated look. A little more unsharp mask can be used with inkjet images as they are somewhat diffused in the printing process, hiding any small amounts of oversharpening.

Introduction 1-7

6. RIP Color Profile

The engine that converts your image into a series of C, M, Y, K dots is called the Raster Image Processor or RIP. Before it can actually create these dot patterns, it must first adjust for the colors of the inks, color of the media, dot volume of the cartridges on a particular machine, and the humidity/temperature of the environment on the day of printing (as this affects how far the ink will spread or dot gain). Most RIPs include what is commonly referred to as a color profile or color link. Usually, this profile is automatically used when you choose the media and ink within the software. However, color profiles are created in the factory with new cartridges in a clean and average environment. If you have older cartridges, media that was stored in sunlight for 6 months, and the humidity is 88%, the standard color profile may not give the best result. In this case, a new color profile may need to be created. Most professional RIPs today have this as an optional process. If your RIP cannot make a change, you can use an image editing program such as PhotoShop and re-RIP the image. Make sure your color profile delivers the colors and quality you need.

7. RIP Diffusion/Dither Patterns

Images that are going to be printed on an inkjet printer are eventually divided into C, M, Y, K and rasterized into dots using patterns that cause the eye to see a continuous tone image. These patterns are called many things, such as frequency modulated screening, diffusion patterns, dither patterns, screen patterns, etc. There are various types of screening that are better for photographic images. Stochastic screening was developed specifically for the CMYK process to avoid the problem of visually perceptible banding that occurs with other pattern types. It does this by pseudo-random placement of dots. Variations of the stochastic strategy have evolved into even better patterns. Each RIP manufacturer uses different names to describe its particular variation on the stochastic theme. To get the best print quality, make sure you are using the best possible diffusion pattern available from the RIP software you are using. Also remember that a different diffusion pattern should be used for spot color objects (such as filled vector objects). If you are printing an image that contains both photographs and spot color objects, use the diffusion pattern designed for photos.

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Introduction 1-8

8. Ink and Media

Using the right ink and media is a much bigger factor in print quality than most inkjet users realize. Then and only then can they fully appreciate what quality materials and inks can do. Inks must be developed specifically for a particular head, otherwise, cartridge reliability will be severely reduced. KODAK inks are specifically developed for KODAK cartridges, printers, and media. These inks create the perfect ink drop shape, trajectory, and landing shape when used with KODAK cartridges. The media controls the color, dot gain, and durability of the final print. As the ink must chemically interact with the media, only media developed specifically for a particular ink can achieve the perfect dot shape that leads to improved image quality. Additionally, the chemical bond created through codeveloped inks and media is much better than independently developed inks and media. Although many people will not be able to visually perceive differences in quality inks and media initially (poor inks and media show more pronounced visual defects), a less-thanoptimal image quality, image color, or image durability will likely develop over time. Chemical compatibility between inks (made for a specific head technology) and media is a key, and often overlooked ingredient to print quality.

9. Cartridge Preparation and Alignment

The single most overlooked factor in image color accuracy and quality is cartridge alignment. Even if you carefully control factors 1 though 8, a printer with poor cartridge alignment or unmaintained heads can severely deteriorate image quality. Cartridge maintenance and alignment are key to producing images that exhibit the best of what a printer is capable of. Printer wiping stations must be kept clean so that heads stay clean. Cartridges need to be aligned and checked to be sure that all nozzles are working properly. Use a loupe to evaluate the registration of test patterns to achieve the best possible accuracy. Whenever you adjust, move, or replace a cartridge, take the time to realign the cartridges. Alignment errors of a single pixel (or single digit in the alignment process) affect perceived color and image quality.

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Introduction 1-9

Printer options 2

You can define printer options through your application software or by choosing settings from the printer's control panel. The following printer options are described in this chapter:

• Cartridge set

• Print mode

• Paper Options

• User Setup

• Initialize (return to printer default settings)

Cartridge set

Your printer is an eight-head inkjet printer. The eight cartridges are grouped into two sets of four cartridges. You can print with the left set of cartridges (1x4 Left), the right set of cartridges (1x4 Right) or all eight cartridges (2x4). You should be familiar with the four cartridge designations of YMCK. To identify the other four cartridges, we have added

4321. Facing the front of the printer, the cartridge sets and cartridges are identified in the

following illustration.

1x4 Left 1x4 Right

YMCK4321

2x4

Note: You must always determine the cartridge set prior to setting the other Print Mode options, even when selecting one of the pre-defined quality modes.

To choose the cartridge set

1 Press Setup Menu/Print Mode Menu/Cartridge Set. 2 Choose 1x4 Right, 1x4 Left or 2x4. 3 Press OK.

Choosing print mode options

Your printer offers four quality modes, three of them pre-defined, which let you make tradeoffs between speed and quality.

The quality mode you use depends on various factors, such as your software application, whether you’re printing in color or monochrome, and the type of media you’re using. Each quality mode directly affects the printing speed and quality of the image you print, so you should understand the differences.

Each of the quality modes attempts to strike a balance between speed and quality. The default quality mode, Photo, provides quality images at a reasonable printing speed for most users. Whenever you choose a print mode other than Photo, you will choose to emphasize either speed or quality.

The quality modes include the following print mode options:

• Color mode

• DPI

• Print passes

• Carriage speed

• Print direction Selecting the User quality mode will allow you to set each of the print mode options individually. Quality modes are summarized in the table which follows. It is not necessary to set all the parameters, unless you want to create a user-defined print mode. Note: Make sure you choose the cartridge set before selecting a

quality mode.

Quality Modes for 1x4 Right and 1x4 Left Cartridge Sets

Quality

Mode

Production Color 600 2 10 Bi Photo Color 600 4 10 Bi Enhanced Color 600 6 10 Bi User User Defined

Color Mode

per Inch

Dots

Passes

Carriage

Speed

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Direction

Quality Modes for 2x4 Cartridge Set

Quality

Mode

Production Color 600 2 10 Bi Photo Color 600 3 10 Bi Enhanced Color 600 4 10 Bi User User Defined

Color Mode

Dots

per Inch

Passes

Carriage

Speed

Direction

Printer Options 2-2

Color mode

Color mode refers to whether you are printing in color or monochrome.

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Quality modes

To choose the color mode

1 Press Setup Menu/Print Mode Menu/Color Mode. 2 Choose Color, Mono or Gray. 3 Press OK.

There are four print quality modes: Production - This setting is useful for fast, better than average quality printing on paper

media. Photo - For high quality continuous tone images where quality is more important than

printing speed. (Default)

Enhanced - This is our best pre-defined quality mode. User defined - Allows you to set each one of the print mode options individually to meet

your unique requirements.

To choose print quality

1 Press Setup Menu/Print Mode Menu/Quality Mode. 2 Choose the desired quality. 3 Press OK.

Printer Options 2-3

Dots per inch

For best results, be sure the printer dpi setting matches the image resolution in the file you are printing.

The printer always prints at 600 dpi, even when the dpi setting in the Print Mode menu is set to 300 dpi. The dpi setting refers to the resolution at which your image is created, not the resolution at which it is printed.

The resolution at which you save your image file affects the size of the printed image as shown in the following table:

Reference Guide

Image (file)

resolution

300 dpi 300 dpi 1 input pixel prints as 4

300 dpi 600 dpi 1 input pixel prints as 1

600 dpi 300 dpi 1 input pixel prints as 4

600 dpi 600 dpi 1 input pixel prints as 1

Printer dpi

setting

Affect on printed output

output pixels.

output pixel.

The printed image is the same size as the original.

The printed image is 1/2 the length and width of the original.

The printed image is twice the width and length of the original.

The printed image is the same size as the original.

To choose dpi

1 Press Setup menu/Print mode menu/Dots per inch. 2 Choose 300 or 600 as the resolution.

3 Press OK.

Printer Options 2-4

Print passes

The number of passes indicates how many times the cartridges must fire to lay down the ink for a complete scan line. You may select multiple passes, so that on a single pass, the jets fire only a fraction of the dots. If you're printing an image with heavy fill or shading, setting the print mode to an option that lays down less ink can help prevent running and bleeding. Note: When using the 2 x 4 cartridge set, a single pass fires ink from two cartridges for each color.

Reference Guide

Carriage speed

To change the number of passes

1 Choose Setup Menu/Print Mode Menu/Print Passes. 2 Choose Single, Two, Three, Four, Six, Eight or Ten for 1x4 cartridge sets

3 Press OK.

Carriage speed lets you determine the number of dots per second that are laid down as the carriage moves over the media.

To set the carriage speed

1 Press Setup Menu/Print Mode Menu/Carriage Speed. 2 Choose 1, 2, 3, 4, 5, 6, 7, 8, 9 or 10. (10 is the fastest.) 3 Press OK.

Single pass is not recommended for graphic arts printing.

or Single, Two, Three, Four or Five for 2x4 cartridge set.

Printer Options 2-5

Print direction

Print direction specifies whether the inkjets fire on both passes of the carriage over the print area (bidirectional), or just on the return pass (unidirectional). If you’re printing an image with heavy fill or shading, unidirectional can reduce running and ink bleeding. If you’re more concerned with printer speed, bidirectional firing can decrease your printing time.

Reference Guide

To change the print direction

1 Press Setup Menu/Print Mode Menu/Print Direction. 2 Choose Unidirectional or Bidirectional. 3 Press OK.

Choosing feed media options

Feed media options allow you to:

• define End of Media

• display/enter Media Counter values

Note: Media feeding and loading are described in the Quick Start Guide.

End of media

There are circumstances where the media does not fully detach from the feeder roll or the media gets stuck and does not fully advance through the printer. In either case, the carriage board sensor detects the presence of media and the printer continues to print. This creates a mess as the printer continues to lay down ink on the same portion of media.

If the End of Media feature is set to FEEDER STOP, the printer will look for an abnormally long absence of the loop of media that occurs between the feeder roll and the platen. After 20 seconds, the printer enters pause mode just as if you had pressed PAUSE from the main menu. The printer will remain in pause mode until you press PAUSE (which toggles to the resume state) or you press RESET. Pressing PAUSE allows you to continue the current print at your discretion.

Printer Options 2-6

Reference Guide

A few rules regarding the End of Media feature:

• will not work with Cut Sheet selected as supply type.

• setting is remembered across power cycles.

• setting is not stored as a user parameter.

• setting cannot be changed once a plot begins to print.

• if you press PAUSE to resume the print, detection is disabled for the remainder of the print.

• if enabled, detection is reinstated at the beginning of each print.

• when the printer is in pause mode due to End of Media, the printer will beep 3 times every 20 seconds until the PAUSE or RESET buttons are pressed.

To set end of media

1 Press Feed Media Menu/End of Media. 2 Choose Feeder Stop or Normal. 3 Press OK.

Media counter

Media Counter gives you a means of estimating the amount of media left on a roll. When a new roll of media, or a used roll where the remaining length is known, is installed on the printer, you can enter the length of the roll into the printer's front panel display. As the printer prints, this amount is decremented. You can view the estimated amount of media remaining on the printer's front panel display. When you are ready to remove the roll, you can print the estimated amount of media remaining on the roll. When you reload this media, you can use this figure to enter into the printer's front panel display. The media counter can be reset to 0 to avoid confusion if the media counter is not being used. The media counter will not decrement below 0. The current value of the media counter is maintained across power cycles. The current value is not stored as a user parameter.

To enter a media length value

1 Press Feed Media Menu/Media Counter. 2 Set the media length.

3 Press OK.

Printer Options 2-7

Reference Guide

Choosing paper options

To display the current value

1 Press Feed Media Menu/Display Counter. 2 View the current value. 3 Press EXIT.

To print the current value

1 Press Feed Media Menu/Display Counter. 2 Press Print Counter. 3 Press EXIT.

To reset the media counter 0

1 Press Feed Media Menu/Media Counter. 2 Press Reset Counter.

3 Press OK.

Paper options let you define the following:

• Supply Type • Media Standard

• Margins • Auto-Load Delay

• Auto-Cut • Save Media

• Auto-Cut Delay

Note: Media feeding and loading are described in the Quick Start Guide.

Printer Options 2-8

Supply Type

This setting allows you to select your supply options. The available options are sheet, roll, roll2 or takeup. Select sheet if you intend to use cut sheet stock. Select roll if you are going to use roll paper on the upper roll feeder. (No takeup available with this option.) Select roll2 if you are going to use roll paper with the lower roll feeder. (No takeup available with this option.) Select takeup if you intend to use roll paper with the optional takeup system.

Reference Guide

Media standard

To choose supply type

1 Press Setup Menu/Paper Option Menu/Supply Type. 2 Choose the supply type. 3 Press OK.

When you create an image, you determine its size at the computer. It's important that you know the size of the image and load the appropriate size media because the printer automatically defines the print area based on the loaded media's width. Be sure that the media you load is wide enough to accommodate the image. If extra length is required, use roll media. If the media is smaller than the image, the image may be truncated. Minimum media width is 11".

To choose the media standard

1 Press Setup Menu/Paper Option Menu/Media Standard. 2 Choose the size of media you are loading. 3 Press OK.

Printer Options 2-9

Reference Guide

The tables which follow provide details on the media sizes and maximum printing areas for rollfeed and sheet media.

Media Sizes and Maximum Printing Areas for Rollfeed Media

Paper Size Normal Print Area Expanded Print Area

GRAPHICS (U.S. OFFSET)

19.0" x 25.0" 17.8" x 23.8" 18.6" x 24.6"

20.0" x 28.0" 18.8" x 26.8" 19.6" x 27.6"

22.0" x 26.0" 20.8" x 24.8" 21.6" x 25.6"

23.0" x 35.0" 21.8' x 33.8" 22.6" x 34.6"

24.0" x 29.0" 22.8" x 27.8" 23.6" x 28.6"

25.0" x 38.0" 23.8" x 36.8" 24.6" x 37.6"

26.0' x 38.0 24.8" x 35.8" 25.6" x 37.6"

27.0" x 39.0 25.8" x 37.8" 26.6" x 38.6"

30.0" x 42.0" 28.8" x 40.8" 29.6" x 41.6"

32.0" x 44.0" 30.8" x 42.8" 31.6" x 43.6"

35.0" x 45.0" 33.8" x 43.8" 34.6" x 44.6"

36.0" x 45.0" 34.8" x 43.8" 35.6" x 44.6"

40.0" x 50.0" 38.8" x 48.8" 39.6" x 49.6"

42.0" x 65.0" 40.8" x 63.8" 41.6 x 64.6"

48.0" x 65.0" 46.8" x 63.8" 47.6" x 64.6"

50.0" x 65.0" 48.8" x 63.8" 49.6" x 64.6"

54.0" x 65.0" 52.8" x 63.8" 53.6" x 64.6"

60.0" x 65.0" 58.8" x 63.8" 59.6" x 64.6"

A 9.0" x 12.0" 7.8" x 10.8" 8.6" x 11.6" B 12.0" x 18.0" 10.8" x 16.8" 11.6" x 17.6" C 18.0" x 24.0" 16.8" x 22.8" 17.6" x 23.6" D 24.0" x 36.0" 22.8" x 34.8" 23.6" x 35.6" E 36.0" x 48.0" 34.8" x 46.8" 35.6" x 47.6"

B 11.0" x 17.0" 9.8" x 15.8" 11.6" x 16.6" C 17.0" x 22.0" 15.8" x 20.8" 16.6" x 21.6" D 22.0" x 34.0" 20.8" x 32.8" 21.6" x 33.6" E 34.0" x 44.0" 32.8" x 42.8" 33.6" x 43.6"

A3 297 x 420 mm 267 x 390 mm 287 x 410 mm A2 420 x 594 mm 390 x 564 mm 410 x 584 mm A1 594 x 840 mm 564 x 811 mm 584 x 831 mm

625 x 880 mm 595 x 850 mm 615 x 870 mm

A0 841 x 1189 mm 811 x 1159 mm 831 x 1179 mm

A3 337 x 460 mm 307 x 430 mm 327 x 450 mm A2 460 x 634 mm 430 x 604 mm 450 x 624 mm

610 x 860 mm 580 x 830 mm 600 x 850 mm

A1 634 x 881 mm 604 x 851 mm 624 x 871 mm

860 x 1220 mm 830 x 1190 mm 850 x 1200 mm

A0 881 x 1129 mm 851 x 1199 mm 871 x 1219 mm

1000 x 1414 mm 970 x 1384 mm 990 x 1404 mm 1189 x 1682 mm 1159 x 1652 mm 1179 x 1672 mm

B4 250 x 353 mm 220 x 323 mm 240 x 343 mm B3 353 x 500 mm 323 x 470 mm 343 x 490 mm B2 500 x 707 mm 470 x 677 mm 490 x 697 mm B1 707 x 1000 mm 677 x 970 mm 697 x 990 mm

U.S. ARCHITECTURAL

U.S. ENGINEERING

ISO-A

METRIC-DIN

ISO-B

Printer Options 2-10

Media Sizes and Maximum Printing Areas for Sheet Media

Paper Size Normal Print Area Expanded Print Area

GRAPHICS (U.S. OFFSET)

19.0" x 25.0" 17.8" x 22.4" 18.6" x 22.8"

20.0" x 28.0" 18.8" x 25.4" 19.6" x 25.8"

22.0" x 26.0" 20.8" x 23.4" 21.6" x 23.8"

23.0" x 35.0" 21.8" x 32.4" 22.6" x 32.8"

24.0" x 29.0" 22.8" x 26.4" 23.6" x 26.8"

25.0" x 38.0" 23.8" x 35.4" 24.6" x 35.8"

26.0" x 38.0" 24.8" x 35.4" 25.6" x 35.8"

27.0" x 39.0" 25.8" x 36.4" 26.6" x 36.8"

30.0" x 42.0" 28.8" x 49.4" 29.6" x 39.8"

32.0" x 44.0" 30.8" x 41.4" 31.6" x 41.8"

35.0" x 45.0" 33.8" x 42.4" 34.6" x 42.8"

36.0" x 45.0" 34.8" x 42.4" 35.6" x 42.8"

40.0" x 50.0" 38.8" x 47.4" 39.6" x 47.8"

42.0" x 65.0" 40.8" x 62.4" 41.6 x 62.8"

48.0" x 65.0" 46.8" x 62.4" 47.6" x 62.8"

50.0" x 65.0" 48.8" x 62.4" 49.6" x 62.8"

54.0" x 65.0" 52.8" x 62.4" 53.6" x 62.8"

60.0" x 65.0" 58.8" x 62.4" 59.6" x 62.8"

U.S. ARCHITECTURAL

A 9.0" x 12.0" 7.8" x 9.4" 8.6" x 9.8" B 12.0" x 18.0" 10.8" x 15.4" 11.6" x 15.8" C 18.0" x 24.0" 16.8" x 21.4" 17.6" x 21.8" D 24.0" x 36.0" 22.8" x 33.4" 23.6" x 33.8" E 36.0" x 48.0" 34.8" x 44.0" 35.6" x 44.4"

U.S. ENGINEERING

A 8.5" x 11.0" 7.3" x 8.4" 8.1" x 8.8" B 11.0" x 17.0" 9.8" x 14.4" 10.6" x 14.8" C 17.0" x 22.0" 15.8" x 19.4" 16.6" x 19.8" D 22.0" x 34.0" 20.8" x 31.4" 21.6" x 31.8" E 34.0" x 44.0" 32.8" x 40.0" 33.6" x 40.4"

ISO-A

A4 210 x 297 mm 180 x 232 mm 200 x 242 mm A3 297 x 420 mm 267 x 355 mm 287 x 365 mm A2 420 x 594 mm 390 x 529 mm 410 x 539 mm A1 594 x 840 mm 564 x 775 mm 584 x 785 mm

625 x 880 mm 595 x 815 mm 615 x 825 mm

A0 841 x 1189 mm 811 x 1124 mm 831 x 1134 mm

METRIC-DIN

A4 250 x 337 mm 220 x 272 mm 240 x 282 mm A3 337 x 460 mm 307 x 395 mm 327 x 405 mm A2 460 x 634 mm 430 x 567 mm 450 x 579 mm

610 x 860 mm 580 x 795 mm 600 x 805 mm

A1 634 x 881 mm 804 x 816 mm 624 x 826 mm

860 x 1220 mm 830 x 1155 mm 850 x 1165 mm

A0 881 x 1229 mm 851 x 1164 mm 871 x 1174 mm

1000 x 1414 mm 970 x 1349 mm 990 x 1359 mm 1189 x 1682 mm 1158 x 1617 mm 1179 x 1627 mm

ISO-B

B4 250 x 353 mm 220 x 288 mm 240 x 298 mm B3 353 x 500 mm 323 x 435 mm 343 x 445 mm B2 500 x 707 mm 470 x 642 mm 490 x 652 mm B1 707 x 1000 mm 677 x 935 mm 697 x 945 mm

Reference Guide

Printer Options 2-11

Margins

Margins can be set to Normal or Expanded. The Expanded setting expands the print area and decreases the margins.

Any part of the image that extends into the margin will be clipped. When the Margins option is set to Expanded, make sure that you align the media accurately using the guide on the right of the platen so that the ink doesn’t exceed the edge of the media.

Cut sheet maximum printing area Normal: 0.59" (15 mm) margin on each of three sides and 1.38"

(35 mm) margin on the fourth side. Expanded: 0.197" (5 mm) margin on each of three sides and a 1.38"

(35 mm) margin on the fourth side.

Reference Guide

Rollfeed maximum printing area Normal: 0.59" (15 mm) margin on all sides. Expanded: 0.197" (5 mm) margin on all sides.

Printer Options 2-12

Reference Guide

Auto-Load Delay

Auto-Cut

To set margins

1 Press Setup Menu/Paper Option Menu/Margins. 2 Choose Normal or Expanded. 3 Press OK.

Auto-Load Delay lets you set the time between when the printer senses the media and when printing starts. This lets you manually reposition the media, if necessary. The default is 6 seconds, selectable from a range of 1-12 seconds.

To set auto-load delay

1 Press Setup Menu/Paper Option Menu/Auto-Load Delay. 2 Choose the delay time. 3 Press OK.

When the Auto-Cut option is set to On, the printer automatically cuts the media when the image is complete. To be sure the image is dry before cutting, turn on the dryer and/or specify an auto-cut delay time. See “Auto-Cut Delay” in this chapter for the procedure. You can select Cut from the control panel at any time to cut the media.

Note: Automatic cutting is disabled when the paper feed option is set to TAKEUP.

To set auto-cut

1 Press Setup Menu/Paper Option Menu/Auto-Cut Menu/Auto-Cut. 2 Choose On or Off. 3 Press OK.

Printer Options 2-13

Auto-Cut Delay

Auto-Cut Delay allows you to set a delay time before the printer automatically performs the Auto-cut function. This provides additional time for unattended prints to dry. In addition, you may want to delay auto-cut depending on the media you are using, the ambient temperature and the humidity. Auto-Cut Delay values range from 0 to 55 seconds in five second intervals and 1 to 60 minutes in one minute intervals. When the delay time has expired, the printer rolls or cuts the image and begins printing the next image in the buffer. Auto-Cut Delay is ignored when Auto-cut is set to Off.

Reference Guide

Delay Status

To set Auto-Cut Delay

1 Press Setup Menu/Ink OptionMenu/Auto-Cut Menu/Auto-Cut Delay. 2 Choose a time. 3 Press OK.

Delay Status allows users to view the time remaining before Auto-Cut and cancel the remaining delay time, if desired. A countdown timer displays time left before Auto-Cut in minutes and seconds. Reset Counter forces the count to zero and the printer initiates the Auto-Cut immediately.

To reset counter to zero and initiate Auto-Cut

1 Press Setup Menu/Ink OptionMenu/Auto-Cut Menu/Delay Status. 2 Choose Reset Counter. 3 Press OK.

Printer Options 2-14

Save Media

When the Save Media is On (the default), the media advances only as far as needed to print the image. With the Save Media option turned off, the printer advances the full print area of the loaded media. For example, if a 36 inch roll is loaded, the printer advances the length of the print area for a standard 36 x 48" sheet even if the printed image is only 30 inches long.

Reference Guide

To turn off Save Media

1 Press Setup Menu/Paper Option Menu/Save Media. 2 Choose Off. 3 Press OK.

Defining user setup

You can save the options you use most frequently so you don’t have to reconfigure the printer each time you print an image. You can define up to eight different combinations of options and save them with a user number ranging from 1-8. Select the user number you want to use before sending an image to the printer. If your printer driver has hostcontrolled settings, the user setup may be overridden. If possible, disable the driver control settings.

You can save settings for the following options:

• Cut On or Off • Auto-Wipe On or Off • Normal or Expanded Margins

• Media Standard • Monochrome or Color • Save Media On or Off

• Auto-Cut Delay • Quality Mode • Dryer Auto/Off

• Cartridge Set • Print Mode

To save user setup

1 Press Setup Menu/User Setup Menu/Save User. 2 Scroll to the number for the user settings. 3 Press OK.

Printer Options 2-15

Reference Guide

To use a previously saved user setting

1 Press Setup Menu/User Setup Menu/Select User. 2 Scroll to the number for the user settings (i.e. user 1, user 2, etc.) to use. 3 Press OK.

Choosing a language

Printer menus and options can be displayed in the following languages: English, German, French, Italian, Portuguese, Spanish, simplified and traditional Chinese, Japanese, and Korean.

To choose a language

1 Press Setup Menu/User Setup Menu/Language. 2 Choose the language to display. 3 Press OK.

Choosing ink options

Ink Preheat

Cartridge heat settings are optimized for KODAK PROFESSIONAL media being printed in a standard office environment. If you are experiencing banding, poor fills, or over dot gain, and you have tried all other means to correct these conditions, you may want to experiment with the ink preheat settings. These will vary depending on the ambient temperature where the printer is located and the media and ink used.

Defaults for the heater setting are determined by the ink type in use. The printer determines this by reading the chip on the back of each cartridge. When you adjust the ink settings, you are increasing or decreasing the heat from the default temperature. Pressing the Previous and Next buttons increases or decreases the temperature. When you have reached the limits of the temperature range, the panel will display either MAX or OFF. These settings are saved in the printer. If you change to a different type of ink, you may need to change the heater settings to accommodate the new ink type.

If you are working in a cold or dry environment, try turning the heat up for a larger dot size. If the heat is turned up too far, the ink may run or sputter. If you are working in a humid or hot environment, turn the heat down for a smaller dot size.

Printer Options 2-16

Reference Guide

You can set preheat values for each cartridge in the Left and Right cartridge sets. The following example sets the preheat value for cartridge 4 of the Left cartridge set.

Auto-Wipe

To set the ink preheat value for cartridge 4 of the left cartridge set

1 Press Setup Menu/Ink Option Menu/Ink Preheat Menu/Left/4 Preheat. 2 Choose a preheat value. 3 Press OK.

The following example sets the preheat value for cartridge Y of the Right cartridge set.

To set the ink preheat value for cartridge Y of the right cartridge set

1 Press Setup Menu/Ink Option Menu/Ink Preheat Menu/Right/Y Preheat. 2 Choose a preheat value. 3 Press OK.

When set to On, the cartridge jet plates are periodically wiped during printing. This eliminates dripping during heavy continuous usage. However, if you are having problems with banding, you can sometimes solve the problem by setting the wiper to Off (the default).

To turn on the wiper

1 Press Setup Menu/Paper Option Menu/Auto-Wipe. 2 Choose On. 3 Press OK.

Printer Options 2-17

Dryer

Reference Guide

The dryer helps to dry ink. When set to Auto, the dryer automatically turns on, samples the ambient temperature/humidity and calculates the required dryer output temperature. When set to On, the dryer is at maximum dryer output. Ambient temperature and humidity are ignored and the dryer is at maximum output for every print job. Choices are Off, On and Auto. Note: When using the dryer, Auto is the recommended setting. It reduces energy consumption and reduces the amount of heat generated by the dryer.

CAUTION: Never open the dryer. There are no user serviceable parts inside. Refer servicing to qualified service personnel only.

CAUTION: This assembly emits heat by radiation.

CAUTION: Once the dryer is plugged in, there is continuous power

to the dryer,

even when the printer is turned off.

DISCONNECT POWER CORD BEFORE SERVICING!

To set the dryer

1 Press Setup Menu/Ink Option Menu/Dryer. 2 Choose Auto. 3 Press OK.

LCD Contrast

The LCD Contrast function lets you adjust the brightness of the control panel. The range is 1-8, where 1 is less contrast. The default is 4. Note that if brightness is set too high, you may not be able to see the text displayed on the control panel.

To set LCD contrast

1 Press Setup Menu/User Setup Menu/LCD Contrast. 2 Choose the contrast value. 3 Press OK.

Printer Options 2-18

Printing the settings

Pressing the SetupMenu/User Setup Menu/Print Settings buttons causes the printer to print a listing of its current settings. Be sure to have paper loaded before you start.

Returning to the default settings

Pressing the SetupMenu/User Setup Menu/Init Settings buttons returns all printer options to the factory defaults. All saved user settings are lost. The following table shows the printer defaults.

Reference Guide

Printer Options 2-19

Printer Default Settings

USER SETTINGS DEFAULT OTHER OPTIONS

COLOR MODE COLOR MONO, GRAY CARTRIDGE SET 2x4 1x4 RIGHT, 1x4 LEFT QUALITY MODE PHOTO PRODUCTION, ENHANCED, USER DOTS PER INCH 600 300 PRINT PASSES 4 (1x4)

CARRIAGE SPEED 10 1-10 PRINT DIRECTION BI UNI AUTO-LOAD DELAY 6 1-12 SEC. MEDIA STANDARD ALL US ENGR, US ARCH, ISO A, MET ALL, US ALL,

MARGINS NORMAL EXPANDED AUTO CUT ON OFF AUTO-CUT DELAY 0 0:10, 0:20, … 60:00 SAVE MEDIA ON OFF CALIB XY ON OFF SELECT USER 1 1 TO 8 SAVE USER 1 1 TO 8 UNITS SELECT ENGLISH METRIC LANGUAGE ENGLISH GERMAN, FRENCH, ITALIAN, SPANISH,

DRYER OFF AUTO, ON AUTO WIPE OFF ON

SYSTEM SETTINGS DEFAULT OTHER OPTIONS

SUPPLY TYPE TAKE-UP SHEET, ROLL, ROLL2 LCD CONTRAST 4 1-8 END OF MEDIA FEEDER STOP NORMAL MEDIA COUNTER 0 1-500 FT.

CALIBRATION SETTINGS DEFAULT OTHER OPTIONS

DEADBAND (KCMY1234) 44 0…196 SLOW DEADBAND 0 -2…+2 VERTICAL (4321YMC) 0 -9…+9 HORIZONTAL (4321YMC) 0 -9…+9 PAPER AXIS 33.00 32-34

3 (2x4)

Reference Guide

1, 2, 3, 4, 6, 8, 10 (1x4) 1, 2, 3, 4, 5 (2x4)

GRAPHICS, MET OVER A, ISO B, SPECIAL

PORTUGUESE, JAPANESE. CHINESE, KOREAN

Printer Options 2-20

HP-GL/2 options 3

This chapter describes the setting of printing parameters generally used with vectorbased files, including palette selection, printer control, rotation, reprints, nesting, ink reduction and ink limiting.

KODAK's implementation of HP-GL/2 supports vector/raster merge and conforms to "The HP-GL/2 and HP RTL Reference Guide, Third Edition" by Hewlett-Packard Company (Addison-Wesley, 1997, ISBN 0-201-31014-7). Please refer to this guide for detail on HP-GL/2 commands.

Printing vector data

When printing vector data, you can control certain options from your software application, or you can assign control to the printer and set its options. Whether you assign control to the software (the default) or the printer depends on your personal preferences. You might choose to override software control because the software is not providing the features you want.

Accessing HP-GL/2 features

The following functions are available from the HP-GL/2 menu: palette select, printer vs. software control, rotation, reprints, nesting, ink reduction and ink limit.

To access HP-GL/2 features

1 Press Setup Menu/HP-GL/2 Menu.

The HP-GL/2 menu displays with further options.

Palette Select Nesting Menu

Control Reprints

Rotation Ink Limit

Ink Reduction Exit

l l l l

Palette select

Palette select lets you choose either the HP-GL/2 or AutoCAD palette. Both palettes allow 256 active colors with eight colors predefined. The predefined colors for each palette are shown in the following table.

Pen 0 White White Pen 1 Black Red Pen 2 Red Yellow Pen 3 Green Green Pen 4 Yellow Cyan Pen 5 Blue Blue Pen 6 Magenta Magenta Pen 7 Cyan Black

Reference Guide

HP-GL/2 Au toCAD

To choose a palette type

1 Press Setup Menu/HP-GL/2 menu/Palette Select. 2 Choose either AutoCAD or HP-GL/2. 3 Press OK.

Control

Control determines whether certain printing parameters are set in the software application or overridden by the printer's front panel. Control overrides the following parameters of the HP-GL/2 header file: repeat plot (RP) and enable auto cutter (EC).

Repeat Plot: With Control set to Printer, the printer will ignore RP commands in the plot file and only print one plot. From the printer's front panel you can specify additional copies using the Reprints menu.

Enable Auto Cutter: With Control set to Printer, the printer will ignore EC commands in the plot file and will not automatically cut after each plot. From the printer's front panel, you can enable automatic cutting or initiate a command for a single cut.

Do not override software control when sending merged raster/vector data to the printer.

HP-GL/2 options 3-2

Reference Guide

Rotation

To set control

1 Press Setup Menu/HP-GL/2 menu/Control. 2 Choose either Software or Printer. 3 Press OK.

The printer automatically prints an image with the long side on the paper axis. To better fit images and save media, you can use the Rotation option to turn vector files counterclockwise 90 degrees at a time. If the rotation specified won't fit on the media or contains raster images, it will not be rotated. When the Rotate value is set to AUTO, the algorithm will automatically rotate the plot if it determines that the rotation will save media (regardless of whether Nesting is enabled). If Rotate is set to 0, the plot will not be rotated. The Control function does not override the RO command in the plot file.

Note: Rotation is supported for HP-GL/2 files only. It is not supported for RTL files.

To rotate the image

1 Press Setup Menu/HP-GL/2 menu/Rotation. 2 Choose the rotation angle (0, 90, 180, 270, auto). 3 Press OK.

Reprints

You can print up to 99 copies of a specific vector file. When Reprint is set to 0, only one image is printed.

To make multiple prints

1 Press Setup Menu/HP-GL/2 menu/Reprints. 2 Enter the number of reprints (0 to 99). 3 Press OK.

HP-GL/2 options 3-3

Ink reduction

Ink reduction lets you reduce the percentage of ink laid down by the printer. This feature applies only to HPGL/2 format images (vector-based images) and has no effect on continuous tone images. It is especially useful for images with large amounts of printed area and helps to avoid bleeding or oversaturating the media. It does, however, change the appearance of colors, so you may want to run a small test print.

Reference Guide

Nesting

To set ink reduction

1 Press Setup Menu/HP-GL/2 Menu/Ink Reduction. 2 Choose a reduction percentage - 0%,12.5, 25%, 37.5, or 50%. 3 Press OK.

Nesting allows the user to save media by printing multiple plots along the horizontal width of the media. This feature makes the most efficient use of consumables and reduces the time required to print multiple plots.

When nesting is active, HP-GL/2 plots will be stored within the printer, accumulating in a nest. Printing will only begin when a nest becomes full, when a nesting timeout occurs, if printer memory is exhausted, or when a plot that is incompatible with the current nest is received.

A nest is full when the printer determines that no further jobs can fit across the page. Nest timeouts are governed by the Nest Time parameter, which is set via the printer’s

front panel. If the printer runs out of memory, the current nest will be printed immediately, so that

memory may be reclaimed for use by new plots. An incompatible plot is either a non-HP-GL/2 plot or an HP-GL/2 plot which has

different job characteristics than the current nest, such as quality, dpi, or margins. If any of the following plot parameters are different between one plot and the next, the last plot will be incompatible with the current nest, causing the nest to begin printing immediately.

HP-GL/2 options 3-4

Parameters which are monitored for Nest compatibility:

• Print quality;

• Number of passes;

• Print direction;

• Speed;

• Color mode;

• DPI;

• Dry time;

• Margins;

• Wipe on/off; and

• Media Save.

The following parameters will not affect nesting:

• Ink limiting;

• Replots;

• If Auto Rotation is enabled, then the nesting algorithm is free to rotate the plot if it determines that doing so will save media. Plots are sequentially fitted across the page from right to left; and

• The HP-GL/2 EC command can be used to control cutting. If any plot in a nest has the cutter enabled, the plotter will cut after the nest.

Reference Guide

To enable nesting

1 Press Setup Menu/HP-GL/2 menu/Nesting Menu/Nest Enable. 2 Choose Nest On or Off. 3 Press OK.

Nest wait time

Nesting Wait Time is the amount of time the printer waits for the next plot to fill the current nest.

The printer will begin printing whenever the printer has been idle for the specified time interval. The time is reset whenever a print job is received.

HP-GL/2 options 3-5

Reference Guide

Ink limit

To define nesting wait time

The printer can assign an ink limit to polygon fills and wide vectors. This helps prevent bleeding when printing on inexpensive inkjet media. The default for this option is On. If you are using high quality media, this option may not be needed and can be turned off.

To enable the ink limit

1 Press Setup Menu/HP-GL/2 menu/Nesting Menu. 2 Choose Nest Enable/On. 3 Press OK. 4 On the Nesting menu, choose Nest Time. 5 Choose the Nest Time (30 seconds, 1 minute, 2 minutes). 6 Press OK.

1 Press Setup Menu/HP-GL/2 menu/Ink Limit. 2 Choose On. 3 Press OK.

HP-GL/2 Test File

To assist in diagnosing potential problems with your printer, we have placed an HP-GL/2 test file in the printers ROM memory. The colors that print on the test file are the RGB values for those colors as defined in AutoCAD. Settings for Ink Reduction and Ink Limiting have no effect on this file. All other printer options such as Number of Passes and Carriage Speed are available.

To print the test file

1 Press Utility Menu/Service Menu/Test Print.

HP-GL/2 options 3-6

Installing additional memory A

The 4800 Series inkjet printers ship with 64 MB of RAM and are upgradable to a maximum of 256 MB. Additional memory helps to free the host computer more quickly.

Acceptable DIMM sizes

Printer memory may be upgraded by installing PC133 (or faster) 168-pin DIMMs (Dual In-line Memory Modules). The printer will accept 64 MB, 128 MB or 256MB DIMMs.

DIMM installation

The DIMM is located on the MPCB (Main Printed Circuit Board) inside the right cover. The MPCB comes with one DIMM slot that has a 64 MB RAM DIMM installed on the board. The following procedures describe how to remove the right cover, remove the currently installed DIMM, install a new DIMM and replace the cover. You will need a #2 Phillips screwdriver to complete the procedures.

! ALWAYS UNPLUG THE POWER CORD BEFORE BEGINNING. ! To avoid static damage to the printer, never touch the circuit board or its components

without first touching the bright metal portions of the printer. Static damage is more likely when the relative humidity is low. If possible, wear a grounding strap when touching the circuit board.

To remove the right cover

1 Disconnect the power and the interface cables. 2 Remove the printer's top cover. 3 Remove the three screws under the right side of the printer which attach the

right side cover and the two screws which attach the cover to the right plate. 4 Slide back the pin that holds the right cover to the rear cover. 5 Move the right cover, being careful to clear the parallel port on the back of

the unit. 6 Carefully disconnect the ribbon cable from the connector on the PC board

and the other cable that goes to the cover.

Reference Guide

To remove the DIMM

1 Facing the top of the DIMM, push the side clips gently away from the

DIMM.

DIMM Slot

2 The DIMM should pop up. Pull the DIMM straight up out of the slot.

To install the new DIMM

1 With the large label on the DIMM facing the away from the board,

insert into the slots on the side clips and push straight down. Next

push the left side of the DIMM down while pulling the clip up over the

notch on the DIMM. Repeat on the right side. Make sure the DIMM is

fully seated.

Side clips

2 Carefully reconnect the ribbon cable harness to the connector on the

PC board. Reattach the other connectors removed earlier. 3 Reinstall the right cover and top cover.

Installing additional memory A-2

Technical information B

MEDIA TYPES:

Photo paper, paper matte, drafting films,

and specialty.

MEDIA ROLL PARAMETERS

Inner roll core: 2" and 3" Max. outside roll diameter: 6" Max. roll width: 60", 42"

RESOLUTION:

600 x 600 dpi 300 x 300 dpi RTI

FEATURES:

Rollfeed with cutter Power feed and takeup 8 user-savable settings Power PC 50MHZ processor ink cartridges (8) 500 ml ink reservoirs (8) Two sets of ink lines on one cartridge

set(12 lines total)

Ink priming system

LINE LENGTH ACCURACY:

+/- 0.2% in paper and carriage axis using

roll feed, 4 mil drafting matte film.

Image frame length (X-axis) variation +/-

0.2% and width (Y-axis) variation +/-0.06% +/- 0.024" (.6mm).

BUFFER:

One 168-pin PC133 DIMM slot. 64 MB standard User upgradeable to 128 MB or 256 MB

POWER:

90-264 VAC 47-63 Hz

Consumption:

20 W Idle 185 W Typical 285 W Maximum (printer only) 1485 W Maximum (printer and dryer)

OPERATING ENVIRONMENT:

65° - 85°F (18°- 30°C) 20-70% RH, Non-condensing

STORAGE ENVIRONMENT:

40° - 95°F (4°- 35°C) 5-80% RH, Non-condensing

CERTIFICATIONS:

Safety

CSA, CSE/NRTL, (equivalent to UL1950) TUV GS EN 50 082-1 EN 60 950 UL1950 NOM-019-SCFI-1993 IEC 950 AS/NZS 3260

EMI

FCC Class A CSA C108.8 EN 55 022 Class A CE Mark CISPR 22- Class A AS/NZS 3548 VCCI Class A

INTERFACES:

Bidirectional Parallel (IEEE 1284) 10/100BaseT (RJ45 connector)

Made in the U.S.A.

DIMENSIONS

60" model 42" model Height (platen above floor) 44" (1.12m) 44" (1.12m)

Width 111" (2.82m) 93" (2.37m)

Depth 28" (0.71m) 28" (0.71m)

Weight 165 lbs. 150 lbs.

Print width up to 59.6" printable up to 41.6" printable

Reference Guide

Technical information B-2

Menu tree C

This section contains an overview of the printer's menu tree. In the figures that follow, items in italics indicate that selecting the option gives access to a menu with further options. Items in bold are the default option.

Main menu at a glance

Main Menu Load Media

Cut Pause Reset

Feed Media Menu

Forward

Media Counter Display Counter

Backward

End of Media

Exit

Setup Menu Print Mode Menu

Paper Option Menu HP-GL/2 Menu User Setup Menu Ink Option Menu

Exit

Utility Menu Prime

Access Menu Color Calib Menu Calibration Menu

Display Settings Print Settings

Service Menu

Exit

Reference Guide

Main menu

Load Media Feed Media Menu

Cut Setup Menu

Pause Utility Menu

Reset

LOAD MEDIA moves media into or away from the platen.

CUT cuts media.

FEED MEDIA MENU provides access to further options for moving the media forward or

backward; setting end of media; and entering/displaying media length values.

PAUSE stops printing and allows the operator to cancel print jobs, reinitialize

the printer, or examine the print job. Pressing Pause again will start printing.

l l l l

RESET clears the print buffer. When cancelling a print, first remove it from the

computer's print queue, then press the Reset button on the printer.

SETUP MENU provides access to further submenus for setting printing options.

UTILITY MENUI provides access to further submenus for calibration and other func-

tions.

Menu Tree C-2

Reference Guide

Feed media menu

Forward Backward

l l

Media Counter

Display Counter Exit

Forward advances media toward the front of the printer.

Media Counter provides access to additional options where the length of a roll of

media can be entered and the media counter reset.

Display Counter displays a screen where the current value of the media length can be

viewed and printed on the media.

Backward moves media toward the back of the printer.

End of Media provides access to another screen where the End of Media can be

redefined to look for an abnormally long absence of the loop of media that occurs between the feeder roll and the platen.

nd of Media

l l

Exit returns to main menu.

Menu Tree C-3

Setup menu at a glance

Setup Print Mode Menu

Color Mode Color, mono, gray Quality Mode User, Production, Photo, Enhanced Dots per Inch 300, 600 Cartridge Set 1x4 Right, 1x4 Left, 2x4 Print Passes 1, 2, 3, 4, 6, 8, 10 (For 1x4 cartridge sets)

Carriage Speed 1-10, 10 Print Direction Uni, Bi

Exit

Paper Option Menu

Supply Type Sheet, Roll, Roll2, Take-up Media Standard All, US_Engr, US_Arch, ISO_A, M_DIN, ISO_B,

Margins Normal, Expanded Auto-Load Delay 1-12, 6 Auto-Cut Menu Auto-Cut, Auto-Cut Delay, Delay Status Save Media On/Off

Exit

Reference Guide

1, 2, 3, 4 ,5 (For 2x4 cartridge set)

Special, MET OVER A, Graphics, US_All, Metric_All

HP-GL/2 Menu

Palette Select HP-GL/2, AutoCAD Control Software, Printer Rotation Auto, 0, 90, 180, 270 Ink Reduction 0%, 12.5%, 25%, 37.5%, 50% Nesting Menu Nest Enable, Nest Time Reprints 0-99 Ink Limit On, Off

Exit

User Setup Menu

Select User 1-8, 1 Save User 1-8, 1 Units Select English, Metric Language English, German, French, Italian, Spanish, Portuguese,

Init Settings Print Settings LCD Contrast 1-8, 4 (1 is less contrast) Exit

Korean, Japanese, Simplified Chinese, Traditional Chinese

Menu Tree C-4

Ink Option Menu

Ink Preheat Menu Left, Right Dryer Auto/Off/On Auto-Wipe On/Off

Exit

Setup menu

Print Mode Menu User Setup Menu

Paper Option Menu Ink Option Menu

l l

HP-GL/2 Menu Exit

Print Mode Menu provides access to options for color, quality, cartridge set, print

passes, carriage speed and print direction.

Reference Guide

Paper Option Menu provides access to options for loading media, margins, media selec-

tion and other media features.

HP-GL/2 Menu provides acces to options for setting HP-GL/2 features.

User Setup Menu provides access to options for defining and saving user settings.

Ink Option Menu provides access to options for setting ink preheat, dryer on/off, and dry

time.

Exit returns to the main menu.

Menu Tree C-5

Reference Guide

Print Mode Menu

Color Mode Print Passes

Quality Mode Carriage Speed

Dots per Inch Print Direction

Cartridge Set Exit

Color mode provides access to a further menu to select color, monochrome, or

grayscale printing.

Quality mode provides access to a further menu to select the pre-defined or user-

defined quality modes.

Dots per inch provides access to a further menu to select print resolution.

Cartridge set provides options for selecting the cartridge set to use for printing. 1x4

Right, 1x4 Left, 2x4

Print passes provides access to a further menu to select 1, 2, 3, 4, 6, 8 or 10 print

passes for 1x4 cartridge sets, or select 1, 2, 3, 4 or 5 print passes for 2x4 cartridge set. More passes = better quality.

l l l l

Carriage speed provides access to a menu for choosing carriage speed in a range 1-

10. Default = 10.

Print direction provides access to a further menu to select whether the printer will

print bi-directional or uni-directional (one direction).

Exit returns to the Setup menu.

Menu Tree C-6

Reference Guide

Paper Option Menu

Supply Type Auto-Cut Menu

Media Standard Save Media

Margins

Auto-Load Delay Exit

Supply type provides access to a further menu to select the paper feed mode: roll,

roll2, sheet, or takeup.

Media standard provides access to a further menu to select the media standard: All,

US_Engr, US_Arch, ISO_A, Met over A, ISO_B, Special, Graphics, US_All, Metric_All.

Margins provides access to a further menu to change the available plot area

based on the margin type elected. Select Normal or Expanded margins.

Auto-Load Delay provides access to a further menu to change the delay between when

the media is positioned for loading and when loading occurs. This allows users to adjust the media if necessary. Select 1-12 seconds. Default = 6.

l l l l

Auto-Cut Menu provides access to a further menu to activate Auto-Cut, set and Auto-

Cut delay time and check delay status.

Save Media provides access to a further menu to turn Save media On or Off. When

set to On, printing will stop at the end of the image rather than scrolling out the full paper size.

Exit returns to the Setup menu.

Menu Tree C-7

Reference Guide

HP-GL/2 Menu

Palette Select Nesting Menu

Control Reprints

Rotation Ink Limit

Ink Reduction Exit

Palette Select provides access to a further menu to select an AutoCAD color palette

or a generic HP-GL/2 palette.

Control determines whether certain printing parameters are set in the software

application or overriden by the printer's fron panel display.

Rotation provides access to a further menu to enable rotation and set the

rotation angle.

Ink Reduction allows the setting of a percentage reduction in the amount of ink that

is laid down on the paper.

l l l l

Nesting Menu provides access to a further menu that controls nesting.

Reprints controls the number of copies that are printed.

Ink Limit limits the amount of ink that is used in polygon fills and wide vectors.

Exit returns to the Setup menu.

Menu Tree C-8

Reference Guide

User Setup Menu

Select User Init Settings

Save User Print Settings

Units Select LCD Contrast

Language Exit

Select user provides access to a further menu to select a previously saved user

configuration. Default = User 1.

Save user provides access to a further menu to save the current printer configura-

tion to the selected user number. Default = User 1.

Units select provides access to a further menu to choose the calibration units:

English or Metric.

Language provides access to a further menu to select the language used for the

display. Choose from English, German, French, Italian, Spanish, Portuguese, Japanese, Chinese (traditional and simplified), Korean.

l l l l

Init settings returns the printer to its default settings. All previously saved options

are erased.

Print settings prints the current printer settings.

LCD contrast lets you select the contrast level of the display. Range is 1-8, 4

(default) (1 is less contrast)

Exit returns to the Setup menu.

Menu Tree C-9

Reference Guide

Ink Option Menu

Ink Preheat Menu Dryer

l l

Auto-Wipe

l l l l

Ink preheat provides access to a further menu to set the ink preheat value for each

cartridge.

Dryer provides access to a further menu to turn the dryer Off or Auto.

Auto-Wipe provides access to a further menu to turn the Auto-wipe function On or

Off. When on, the cartridges are wiped during printing.

Exit returns to the Setup menu.

Exit

Menu Tree C-10

Utility menu at a glance

Prime Access Menu

Color Calib Menu

Calibration Menu

Reference Guide

Access Left Access Right Access Home

Vertical 4321YMC Horizontal 4321YMC

Vert Calib Test Horiz Calib Test

Use Paper Calib On/Off Paper Axis Test

Display settings Print settings

Service menu

Color Db Menu Left, Right, Color Db Test Paper Axis 32.00 - 34.00 (33.00 default) Open Jet Menu Left, Right, Print Jet List

Calibration Menu Deadband Test, Slow Db Test, Single

Line Test, All Lines Test, Slow Deadband

Diagnostics Menu Servo PWM Test*, Servo Cycle Test*,

Accessory Menu*, Carriage Test*, Color Test Menu, Continuous Test*

About Cartridge Info Test Print Exit

* tech support only

Menu Tree C-11

Reference Guide

Utility menu

Prime Display Settings

Access Menu Print Settings

Color Calib Menu Service Menu

Calibration Menu Exit

Prime prints the prime pattern.

Access Menu provides access to a further menu for options to move the ink carriage

away from the service station to access left and right cartridge sets for installation/replacement of cartridges and the media cutter.

Color Calib Menu provides access to further menus for printing the color calibration test

pattern and for entering values determined by examining the test patterns.

Calibration Menu provides access to a further menu for calibration options and diagnos-

tics.

l l l l

Display Settings displays information such as paper and page width and height, on

time, and cumulative plot time.

Print Settings prints information such as media size, firmware revision, RAM size,

and plot hours.

Service Menu all items except the Color Test are for use by technical support.

Exit returns to the main menu.

Menu Tree C-12

Reference Guide

Calibration Menu

Use Paper Calib Open Jet Menu

Paper Axis Test Paper Axis

Color Db Menu

l l

Use Paper Calib provides access to a further menu in which you can set this function

On or Off.

Paper Axis Test prints the paper axis test pattern.

Color Db Menu provides access to a further set of menus in which you can print the

color deadband test pattern and set deadband velocity compensation for each cartridge.

Open Jet Menu provides access to a further set of menus in which you can print the jet

status pattern and set the compensation for jets in each cartridge.

Exit

l l l l

Paper Axis provides access to a further menu in which to enter values determined

by examining the paper axis test pattern.

Exit returns to the utility menu.

Menu Tree C-13

Reference Guide

Service Menu

Calibration Menu About

Diagnostics Menu Cartridge Info

l l

Test Print

Calibration Menu provides access to calibration options.

Diagnostics Menu provides access to a further set of menus for performing diagnostics

(tech support only) and for printing the color test.

About provides information about the printer's firmware version, BROM, RAM

and printer size.

Cartridge Info provides information about the type and color of ink in each cartridge

stall, and the extent to which the cartridge is used. Cartridge usage is displayed in milliliters. The display changes in 2ml increments. 500ml indicates that the cartridge should be replaced. When 1280ml is displayed, the cartridge will stop functioning.

Exit

l l l l

Test Print automatically prints a test file stored in ROM on the printer. Use only

under direction of technical support.

Exit returns to the utility menu.

Menu Tree C-14

Error messages D

These display messages are helpful in determining the status of the printer and possible corrective action when operation does not appear to be normal.

Error Messages

Error messages consist of the message “Internal ERROR: Shutdown” on line 2 of the display. On line 4, a specific message will appear. If you cannot clear the error, record the message and the sequence of events leading to the message so that you can describe the problem to technical support personnel.

If the “Carriage Axis Failure” message is displayed, cycle the printer's power to clear the error.

Cartridge Errors

The printer automatically performs tests on the cartridges and uses the information to improve image quality, monitor cartridge life, and update the user with system status. Some tests are performed between prints and require no user input, while others require user input.

Reference Guide

The following table shows cartridge-related error messages.

Error Message Corrective Action

Unrecognized cartridge Be sure the cartridge is the correct cartridge for

your printer model. Your printer will not work with cartridges from other models. Remember, the printer is reading the value programmed into the chip on the cartridge. Replace the cartridge if necessary.

Cartridge end of life attained. Replace cartridge. You can check cartridge status

by choosing Cartridge Info from the Service menu. Cartridge usage is displayed in milliliters (ml). The cartridge is warranted for 500ml of ink throughput. When 1280ml is displayed, no further printing occurs until the cartridge is replaced.

Unrecognized ink type. Be sure the cartridge is the correct cartridge for

your printer model. Your printer will not work with cartridges from other models. Ink type information is stored on the cartridge chip. If you are using a new type of ink, which has been introduced since you purchased your printer, you will need to upgrade the printer's firmware to accommodate the new ink type.

To clear the error, turn the printer off and then on again. Press Utility Menu/Service Menu/Cartridge Info to determine the cartridge for which the error message is displayed. Press Utility Menu/Access Menu/Access Left or Access Right to move the carriage to the position which allows replacement of the ink cartridges. Check to make sure you have the correct cartridge for your printer model installed in each position, that they all contain the same type of ink and all cartridges are installed properly. Install new cartridges if necessary.

Error messages D-2

Troubleshooting E

This appendix contains valuable information to help you solve the most common printer problems. The problems addressed are divided into these types:

· Printer health

· Print quality

· Data transfer

· Application software

Troubleshooting quick list

Many common problems can be solved by checking for just three items:

· Is the printer connected to a good power source?

· Does the printer driver software match the emulation selected on the printer?

Isolating problems

You can quickly isolate problems to either the printer, computer/printer interface, or application software using the following procedure:

1. Turn the printer OFF, then ON.

2. Load media, then run a prime to assure that all jets fire. (See the Quick Start Guide.)

3. Perform a color calibration. (See the Quick Start Guide.)

If your printer fails during any of the above steps, call your reseller or call Technical Support. Otherwise, continue with the steps that follow.

4. Disconnect the print server parallel cable attached to the parallel port on the back of the printer. Connect an IEEE 1284 parallel cable from the printer's parallel port to the parallel port on your PC.

5. Send a sample print example, on Windows 95/98, type: copy /b <filename>.rtl lpt1. On Windows NT type: print /d:lpt1 <filename>.

6. If your computer is running on a network, login and copy the sample file to the printer over the network.

7. If steps 5 or 6 fail, repeat them using another computer.

directly to the printer through the parallel port. For

If any of the previous steps failed, your printer may not be correctly connected to your computer and/or network. Contact your network administrator or your reseller. Otherwise, continue with the steps that follow.

8. Print directly to the printer from several software applications.

9. If you are networked, login and try printing from several software applications.

10. If steps 8 or 9 fail, repeat them using another computer or remove from the network and test standalone.

If one application fails, but others print successfully, that can indicate a problem with a specific software package. Call technical support of the failed product. If all the applications fail, determine what they have in common; for example, a RIP box or Windows driver. Call technical support of the particular vendor.

Printer Health

Printer will not turn on

Make sure the power cord is securely attached to the printer and plugged into an operating outlet.

Reference Guide

Make sure the power switch is turned on. Make sure total power load does not exceed main power circuit breaker limits for that

power line.

Printer intermittently reboots

Clean and reseat memory DIMMs. Test and replace memory DIMMs. (See Appendix A of this guide.) Check that power is coming to the printer. Disconnect dryer AC power cable.

Display does not come on

Check that the power cord is plugged in and the printer switch is turned on. Push any control panel button. The display should come on.

Troubleshooting E-2

Reference Guide

File will not print

If you are using a parallel cable, be sure it meets the specifications of IEEE 1284. Check your electrical connections. From your software application, print to a file and send the file to the printer in DOS

using the DOS Copy command. At the DOS prompt, type COPY /b filename portname (LPT or COM port).

Slow printing under Windows

Windows applications naturally print slower than DOS applications. Be sure the Windows Print Manager is turned OFF.

Takeup roll doesn't turn

Be sure the paper feed option is set to Takeup.

Takeup roll doesn't stop turning

Check that the take-up sensor is not blocked. There should be nothing between the take-up sensor and media.

Automatic cutter doesn’t work or tears the paper

Make sure the Auto-Cut option is set to ON. Make sure Media Supply Type is set to Roll or Roll2. Make sure the cutter is properly installed. (See the Quick Start Guide.) The cutter may be dull. Replace the cutter. TURN POWER OFF and clean the inside of the black belt using alcohol and a lint-

free cloth. Push the carriage back and forth to access all areas of the belt. Manually push the carriage all the way to the left to force the cutter to drop. Turn power on.

If the cutter is worn, replace it. You should replace the cutter after every 200 plots (more or less, depending on the type of media used).

Carriage jams

Check for paper jams or blockage. Be sure the service station is lowering. If it does not lower, push it left and down, or

the cutter will not disengage. Remove the service station. Allow the carriage to retyurn to the service station area. If

Troubleshooting E-3

Reference Guide

ok, inspect the area below service station for anything that might cause it to elevate.

Carriage axis failure

This may be caused by using media which may curl and cause carriage axis failure. Be sure to use inkjet quality media.

An obstruction in the path of the carriage assembly is hindering carriage movement. The obstruction may or may not be visible. Other common causes include dirty encoder strip, media interference, worn carriage bushings, cutter malfunction, and loose trailing cable connections.

After checking the following items, reboot the printer to ensure proper operation. Note: If the error re-occurs, observe whether the carriage is in the same or different

location. If the carriage is in the same spot, check the encoder strip for visible damage (clear

plastic strip under the trailing cable tray and above the belt) Refer to the figure which follows.

Printer front view

Encoder strip under second trailing cable cover level, (clear plastic strip directly behind the shaft)

Verify that carriage movement is free and smooth by turning the power off and moving the carriage from one end of the shaft to the other (make sure there is no binding and that nothing is blocking the carriage movement ). (MAKE SURE POWER IS OFF BE-

FORE PERFORMING THIS STEP.)

Clean the top and bottom of the encoder strip using a cotton swab and distilled water (let it dry completely ~ approximately 30 minutes) before trying to operate the printer).

Troubleshooting E-4

Reference Guide

Remove the cutter from the left side of the carriage and check it for visible damage. Make sure cutter version 3 (or newer) is installed (see the figure below).

Check the shaft for visible damage (carriage moves back and forth on it during operation).

Clean the shaft with a lint free cloth and isopropyl alcohol (let it dry completely before trying to operate the printer).

Check the belt for visible damage such as fraying and pieces coming off it. Check the trailing cable (cable that moves during printer operation) for visible dam-

age. Check whether the idler assembly (located at the left end of the belt) moves freely.

Check whether it is cracked or broken.

Cannot draw ink during initial siphon

Check that the quick release fitting connection to the ink reservoir is secure. Check whether contaminants have blocked the ink delivery lines. If necessary, flush

the lines with distilled water, then reprime. Check that the quick release valve on the carriage for that cartridge is in the down

position. Raising the valve shuts off the flow of ink.

Initial siphon cannot be established

Check that ink reservoirs are full. Check ink delivery system for leaks in the lines, at the tubing connection, and at the

quick connect coupling to the reservoir. If leaks cannot be stopped, call Technical Support.

Check that the quick release valve on the carriage for that cartridge is in the down position. Raising the valve shuts off the flow of ink.

Troubleshooting E-5

Reference Guide

Ink cartridges do not fire properly

Be sure that cartridges and the service station are cleaned periodically to maintain good print quality. (See the Maintenance Guide.)

Cartridges may wear out after extended use. Try replacing the cartridge. Store cartridges in a sealed container at room temperature when not in use for extended

periods of time. Make sure the protective tape is removed from the cartridges. Remove the cartridge and reinstall it, or clean the electrical contact on the cartridge and

carrier. Be sure it is clean and dry. Be sure the cartridge is seated properly. (See the Quick Start Guide.)

Check that ink is being fed through the delivery lines. If necessary, use the NovaPrime to pull ink out of the nozzle plate to remove trapped air bubbles.

Be sure the ink reservoirs are not empty.

Cartridges leaking

Check that reservoirs are not overfilled. Ensure needle assembly is tightly fastened on top of cartridge. Ensure lines are primed and filled with ink.

Various nozzles are clogged or stop firing

Repeat prime several times. Remove, clean, and reinstall cartridge; repeat prime. Do not use alcohol on the jet area. Clean service station; clean cartridge again; repeat prime. Clean cartridge electrical contacts using a cotton swab moistened with water. Dry

contact. Repeat prime. Do not use acetone or any other harsh cleaner as this may cause damage to the flex cable.

Nozzle may have failed. Replace cartridge. Check for nozzle clogs by using the NovaPrime on the cartridge nozzle plate.

Check to see whether spray from printing has contaminated the flex contact. Remove the cartridge and wipe the carriage flex and cartridge flex with a cotton swab moistened with water.

Troubleshooting E-6

Reference Guide

Run the jet status plot as described in the Quick Start Guide. If sections of the print are missing, add the affected jets to the compensation list. Replace the cartridge if necessary.

Ink spills on the flex cable

Flex cable refers to the copper contacts on the carriage where the cartridge seats. Clean the flex cable gently with a cotton swab moistened with water. Do not use acetone or any other harsh cleaner as this may cause damage to the flex cable.

Printer settings are lost when printer is turned off or rebooted

Be sure to save your printer settings to a User number. (See "Saving User Settings" in Chapter 2.) When you are ready to print, select the User number that you saved.

What if I need a firmware upgrade?

You can download firmware upgrades from KODAK PROFESSIONAL’s Large Format Inkjet Internet web page www.kodak.com/go/lfinkjet.

Print Quality

Many of the print quality concerns can be resolved by priming, cleaning, and calibrating the cartridges. When this is the case, “Prime, clean, calibrate, or replace” is indicated with other solutions. Refer to the following chapters for details:

Prime - see Quick Start Guide Clean - see Maintenance Guide Calibrate - see Quick Start Guide Replace - see Maintenance Guide

No print appears

Check that tape has been removed from the printhead of the cartridge.

White lines or large gaps on print or portions of characters missing

Prime, clean, calibrate, or replace cartridges. Check if the ink reservoir is empty. Refill if necessary. Make sure the media feeds freely.

Troubleshooting E-7

Reference Guide

Overall print quality is poor

Prime, clean, calibrate, or replace cartridges. Make sure the printer is positioned on level ground. Use a higher quality print mode, such as Enhanced. Be sure you are using genuine KODAK PROFESSIONAL inks and media.

Cartridge spits small amounts of ink on paper

Nozzle plate may be flooded. Try using a lower firing rate or replacing the cartridge. Adjust cartridge preheat as described in Chapter 2.

Streak marks

Clean the service station at least once a week, or more often, depending on the number of prints you are running. (See the Maintenance Guide.)

Prime, clean, calibrate, or replace cartridges.

Line drawings exhibit bleeding

Be sure you are printing on the coated side of the media. Load cut sheet media so that the notch is on the side closest to the carriage. Roll feed media should be loaded so the coated side is on the outside.

If your application software permits, use gamma correction to lighten the color. Too much air may have been drawn into the cartridge during extended operation.

Colors print as monochrome

Be sure the Color/Mono mode is set correctly. To change a specific drawing from monochrome to color or vice versa, you must switch the Color/Mono setting and retransmit the file.

Ink smears after removing the print

Be sure the ink is dry before removing the print. If you are printing area fills, you may want to set the Dry Time option. (See "Setting a Dry Time" in Chapter 2.) Turn the dryer on.

Troubleshooting E-8

Smudged or dark characters

Be sure you are using the correct type of paper for the application. Make sure the paper is straight and unwrinkled when loading it into the printer. Prime, clean, calibrate, or replace cartridges. Try a different print mode.

Improperly formed or misaligned characters

Calibrate cartridges.

Color problems or shadowing

Calibrate cartridges.

Excessive graininess

Perform color deadband compensation. Refer to the Quick Start Guide.

Ghosting

Reference Guide

The temperature of the print cartridge affects the size of the dots it prints. When the cartridge is warmer it produces slightly larger dots than when it is cool. Several things affect the temperature of the cartridge including the ambient temperature, the number of dots that have recently been printed and the cartridge heater circuit. This change in temperature and subsequent spot size causes what is referred to as “ghosting” or “parasitic suppression”. Ghosting can occur when printing unidirectional if their is an area in the image in which the cartridge is not firing (i.e. a white box within a filled area). Since the cartridge cooled down while it wasn’t printing, a light area can appear adjacent to the non-printed area. This light area is “ghosting”. By using the cartridge heaters to warm the cartridge in these non-printed areas, the change in temperature and therefore “ghosting” is minimized.

Troubleshooting E-9

STEPS TO MINIMIZE GHOSTING (PARASITIC SUPPRESSION)

1. Use the preheat function and set the heat to 4 on all the cartridges.

- On the Main Menu, press Setup Menu/Ink Options Menu/Ink Preheat Menu. In the Ink Preheat menu you will see Cyan - Preheat, Yellow Preheat, Magenta - Preheat, and Black Preheat.

Go into first preheat function and adjust the value to 4 and press OK. Continue this with the three remaining preheat functions.

2. Slow the carriage speed down to 5 or lower. On the Main Menu, press Setup Menu/Print Mode Menu/Carriage Speed. In

the Carriage Speed menu, adjust the value to 5 or less and press OK . If you are printing using software to control the printer, you need to make these adjustments in the software.

3. Put the printer in a bi-directional mode. On the Main Menu, press Setup Menu/Print Mode Menu/Print Direction. In

the Print Direction menu, adjust the value to BI and press OK . If you are printing using software to control the printer, make these adjustments in the software.

Reference Guide

Colors are not correct or sections of print missing

Prime, clean, calibrate, or replace cartridges. If you are using a third party RIP, contact the RIP vendor to determine whether they have

updated their color tables to work with KODAK PROFESSIONAL inks.

Image is the wrong size

Be sure the dpi setting (300 or 600) matches the resolution of your image file. See Chapter 2 for instructions.

Print contains only partial image

Check the settings of the Margins option. When Margins are set to Normal (the default), the print area is smaller than when Margins are set to Expanded. Try setting the Margins option to Expanded to make the print area larger.

The printer may not have correctly sized your media. Use the Manual Load option to load your media. (See the Quick Start Guide.)

Troubleshooting E-10

Reference Guide

The printer automatically prints in portrait orientation (X axis = paper axis). If you rotated the image in your application to save paper, set the paper size to the next larger size (for example, if you are printing a C size image, choose D size paper). Be sure to set Save Media to ON. This stops the printer from scrolling the full paper height.

Jagged vertical lines

Prime, clean, calibrate, or replace cartridges. If these suggestions fail, follow the instructions for cleaning the encoder strip and

performing deadband calibration.

Splotchy area fill

Try using photo mode. If the problem persists, prime, clean, calibrate, or replace cartridges. Adjust cartridge preheat as described in Chapter 2.

Excessive banding in area fills

Consistent banding is generally a hardware problem; inconsistent banding is generally a software problem.

Use specially coated inkjet media. We provide a full line of high quality inkjet media. Change the Print Mode option to photo. (See "Print Modes" in Chapter 2.) Prime, clean, calibrate, or replace cartridges. Set wiper function to off. Adjust cartridge preheat as described in Chapter 2.

Portions of lines are missing

Prime, clean, calibrate, or replace cartridges. Clean service station; clean cartridge again; repeat prime. Clean carriage flex cable and cartridge electrical contacts; repeat prime. Do not use

alcohol, acetone, or other cleansers. Use a cotton swab moistened in distilled water. Use tap water if distilled water is not available.

Poor vertical or horizontal line quality

Perform color calibration. (See the Quick Start Guide.)

Troubleshooting E-11

Data Transfer

Printer doesn’t generate a print

Be sure your printer is connected to the port to which you are sending the file. If you are printing over a network, you will need to determine whether the problem is in

the network. Try connecting the printer directly to your computer and send the file again.

Parallel printing doesn’t work

Some UNIX workstations have difficulty communicating with the printer using a parallel connection. Try connecting the printer to the network using a network interface box.

To ensure the highest quality and reliability of the data that is sent to the printers, the IEEE standard 1284 parallel cable is required to be used when utilizing the parallel port on the printers.

This standard uses shielded twisted pair technology that reduces noise and increases performance at higher transfer speeds.

Be sure that your parallel cable does not exceed the maximum of 10 ft.

Reference Guide

Try using another parallel cable. Be sure that it is securely connected.

Problems printing over a network

Be sure that the printer is configured to run on the network. Pick a driver in your software that is also listed under Emulation on the printer.

No output when printing from Unix

If you encounter “no output” problems when printing from Unix, try the following:

1. Check the printer hardware.

• Check that the printer is plugged in and turned on.

• Check that the cable is connected to the port on the printer and the port on the

workstation or server.

· Check that the cable is the correct cable and is not defective.

· If the printer is connected to a serial port, make sure the cable supports hardware flow control. A NULL modem adapter needs to support this.

· Check that hardware switches for the port are correctly set.

Troubleshooting E-12

· Use the printer’s self-test feature or run the demo print to assure that the printer is functioning.

· Check that the baud settings for the computer and printer are correct. If the settings do not match, the file may be printed incorrectly or not at all.

2. Verify network connections.

• On a print client or server, type ping system-name and press Return. This

command checks that the network link between the print server and print client is set up correctly.

If the message says the system is alive, the network is functioning. The message also tells you that either a naming service or the local /etc/hosts file has translated the host (system) name entered into an IP address. If it hasn’t, you must enter the IP address.

• If you get a “not available” message, check the following:

• How is NIS or NIS+ set up at the site?

• Do you need to take additional steps to allow the print servers and print

clients to communicate with each other?

Reference Guide

• If your site is not running NIS or NIS+, have you entered the IP address

for the

addresses in the /etc/hosts file of the print server?

print server in each client’s /etc/hosts file and entered all print client IP

• Check that the port monitor is configured correctly on the print server.

• Check that the network listen services are registered with the port

monitor on the print server.

3. Check the LP print service.

• On both the print server and print client, make sure the LP print service is

running.

• On both the print server and client, make sure the printer is accepting re-

quests.

• On both the print server and print client, make sure the printer is enabled to

print requests.

• On the print server, make sure the printer is connected to the correct serial

port.

• On both the print server and print client, make sure the printer is configured

properly.

Troubleshooting E-13

• On the print server, make sure the printer is not waiting because of a fault.

• Make sure the printer is not set up as a login terminal.

Application Software

Isolating a problem to your software

Sometimes printing problems are application software-specific. Try printing the “Test File” as described on page 3-6 of this guide. If the test file prints,

the printer’s health is probably good. Try printing a simple file from your application or from another application. If this prints

correctly, the problem may be with your software. If you are using a Windows application and the file does not print from Windows, try

printing a file from DOS. If this prints correctly, your problem may be with your Windows driver or Windows setup.

Difficulty generating prints ranging from A to E size

Reference Guide

Many software applications limit the maximum print size to “C” or “D” size due to the way that they map their internal coordinate system to memory.

Some applications which limit maximum print size are listed below:

· Microsoft Word: 22 x 22”

· Lotus 123: 17 x 22”

· CorelDRAW: 30 x 30” (TIFF files are limited to 11 x 17”)

· Microsoft Project: 36 x 61”

· Micrographx Designer: 68” maximum

· Ashlar Vellum: 101” maximum

Troubleshooting E-14

Calling for Help

If you have tried the suggestions in this manual and still need assistance, call the reseller where you purchased your printer.

Before you call technical support for help, be sure that you have all of the following information available:

Printer Information

model firmware revision (letter) memory serial number K-number

Computer Information

model operating system connection (serial or parallel)

Customer Technical Support

Reference Guide

To resolve printer problems, use the suggestions provided in this guide. If you continue to have problems, you can get help from any of the following:

Kodak Support Numbers and Websites

For help in the U.S. and Canada, call 1-800-23KODAK, between 9:00 a.m. and 8:00 p.m. Eastern Standard Time on regular business days.

For assistance you will need to know the K-number that is on the printer. The number is on a silver label which is located below the serial number, in the paper path nearest to the power switch, on the back of the printer.

For web support, visit the Service and Support section of KODAK PROFESSIONAL's Large Format Inkjet site:

http://www.kodak.com/go/lfisupport

Troubleshooting E-15

Kodak DC4800 User Manual 2

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction 1

Printing with 4800 Series printers

Obtaining quality results

Use the Correct Inks and Media

Caring for Media

Storage

Operating Environment

Handling

Caring for your ink and cartridges

Choose the right media

Caring for your media

Choose the correct printing mode

Use the right software

Nine Factors that Affect Print Quality

Printer options 2

Cartridge set

Choosing print mode options

Color mode

Quality modes

Dots per inch

Print passes

Carriage speed

Print direction

Choosing feed media options

End of media

Media counter

Choosing paper options

Supply Type

Media standard

Margins

Auto-Load Delay

Auto-Cut

Auto-Cut Delay

Delay Status

Save Media

Defining user setup

Choosing a language

Choosing ink options

Ink Preheat

Auto-Wipe

Dryer

LCD Contrast

Printing the settings

Returning to the default settings

Printer Default Settings

HP-GL/2 options 3

Printing vector data

Accessing HP-GL/2 features

Palette select

Control

Rotation

Reprints

Ink reduction

Nesting

Nest wait time

Ink limit

HP-GL/2 Test File

Installing additional memory A

Acceptable DIMM sizes

DIMM installation

Technical information B

Menu tree C

Main menu at a glance

Main menu

Feed media menu

Setup menu at a glance

Setup menu

Print Mode Menu

Paper Option Menu

HP-GL/2 Menu

User Setup Menu

Ink Option Menu

Utility menu at a glance

Utility menu

Calibration Menu

Service Menu