Kodak D4000 Duplex User Guide

KODAK D4000 Duplex Photo Printer

D4000 Duplex Photo Printer

D4000 Duplex Photo Printer

Rewind/Unload

Advance/Lo

ad

March 2011

Eastman Kodak Company
Rochester, New York 14650

© Eastman Kodak Company, 2011
Kodak and XtraLife are trademarks of Eastman Kodak Company.
P/N 4J 776 0

Table of Contents

1 Setting Up the Printer

Package Contents............................................................................................................................................ 1-1

Preparing the Printer for Use........................................................................................................................1-2

Inserting the Exit Tray and the Trim Tray ...........................................................................................1-2

Connecting the Power Cable and the USB Cable..............................................................................1-3

Turning On the Printer .................................................................................................................................. 1-4

Handling and Storing the Paper and Ribbon............................................................................................ 1-4

Loading the Paper........................................................................................................................................... 1-4

Loading the Ribbon..........................................................................................................................................1-7

Making a Test Print.......................................................................................................................................1-10

2 Operating the Printer

Making Prints....................................................................................................................................................2-1

Handling and Storing Prints ..........................................................................................................................2-1

Operator Panel Lights ....................................................................................................................................2-1

Operator Panel Buttons.................................................................................................................................2-2

Printer Settings................................................................................................................................................2-3

3 Maintaining the Printer

Performing Routine Maintenance ...............................................................................................................3-1

Removing the Trim Tray and the Exit Tray ........................................................................................3-2

Cleaning the Exterior ...............................................................................................................................3-3

Accessing the Interior .............................................................................................................................3-3

Cleaning the Thermal Print Heads and Related Rollers .................................................................3-5

Cleaning the Platen Rollers ....................................................................................................................3-7

Cleaning the Pinch Rollers......................................................................................................................3-8

Cleaning the Cleaning Rollers ...............................................................................................................3-9

4 Troubleshooting

Resolving Operator Panel Status/Error Messages ...............................................................................4-2

Clearing a Paper Jam .................................................................................................................................... 4-4

Clearing a Paper Jam from the Upper Paper Path .......................................................................... 4-4

Clearing a Paper Jam from the Lower Paper Path........................................................................... 4-6

Recovering from a Power Interruption..................................................................................................... 4-8

Appendix A: Additional Information

System Requirements....................................................................................................................................A-1

Printer Specifications.....................................................................................................................................A-1

Printer Supplies .............................................................................................................................................. A-2

Paper and Ribbon .................................................................................................................................... A-2

Thermal Printer Cleaning Kit ................................................................................................................ A-2

Packing and Transporting the Printer.......................................................................................................A-3

Getting Help.................................................................................................................................................... A-3

iii

Table of Contents

Appendix B: Safety and Regulatory Information

Important Safety Information ...................................................................................................................... B-1

Safety Labels ....................................................................................................................................................B-2

Regulatory and Safety Compliance ........................................................................................................... B-4

Safety .......................................................................................................................................................... B-4

Electromagnetic Compatibility (EMC) .............................................................................................. B-4

Noise Emission ..........................................................................................................................................B-5

Disposal.......................................................................................................................................................B-5

iv

1

1

2

3

4

8

7

6

5

Setting Up the Printer

Package Contents

The KODAK D4000 Duplex Photo Printer is packaged with the
following items:

d
a
Lo
/
e

c
n

a
v
d
A

u
n

Me

load

n
/U
d
n

wi
e

R
r
e

t
n
E

r
e

Pow

r
e

y

nt

ad
e

ri

R

r

o P

o
r

t

r

E

o
x Ph
e

0 Dupl

D400

1. Printer

2. Ribbon cassettes (two)

3. Trim tray

4. Exit tray

5. Paper flange without gear (yellow)

6. Paper flange with gear (white)

7. Cabinet keys

8. One or more power cables

1-1

Setting Up the Printer

CAUTION:

D400

0

Dupl

e

x Ph

o

to

P

ri

n

ter

Me

n

u

En

te

r

Re

w

i

n

d

/Un

lo

ad

A

d

v

a

n

c

e

/L

o

a

d

Pow

e

r

Re

a

d

y

Er

r

o

r

D400

0 Duplex Ph

o

t

o

P

ri

n

te

r

Pow

e

r

R

e

a

d

y

E

r

r

o

r

Preparing the Printer for Use

The printer weighs approximately 68.7 kg (151.5 lbs). Use
caution when moving the printer.

NOTE: Keep the carton and packaging in case you ever need to

transport the printer.

Inserting the Exit Tray and the Trim Tray

1. Insert the exit tray. Slide it downward into the four slots on the
printer.

1-2

2. Insert the trim tray. Align it with the rail on the side of the
printer.

NOTE: If the tray is not inserted properly, a paper jam can occur.

Setting Up the Printer

CAUTION:

D400

0 Dupl

e

x Phot

o Pri

nt

e

r

Me

n

u

E

n

t

er

Re

wi

n

d

/Un

l

o

a

d

A

d

va

nce

/L

o

ad

Pow

e

r

Re

a

d

y

E

rro

r

Connecting the Power Cable and the USB Cable

If you received more than one power cable with your printer, make
sure to use the correct power cable for your country.

1. Check that the power switch is turned off ( ).

The power outlet must be grounded. An ungrounded outlet
can cause fire, electric shock, or harmful interference to
nearby electrical devices.

2. Connect the power cable to the power connector on the back
of the printer and to a grounded power outlet.

3. Connect the USB cable (not included) to the USB connector
on the back of the printer and to the USB connector on the
computer.

1-3

Setting Up the Printer

D400

0 Dupl

e

x Phot

o

Print

e

r

Me

n

u

E

n

t

er

Re

wi

n

d

/

Un

l

o

a

d

A

d

v

a

nc

e

/L

o

ad

Powe

r

Re

ad

y

E

rro

r

Menu

Enter

Rewind/Unload

Advance/Load

34

Turning On the Printer

Move the power switch to on ( | ).

On the operator panel, the orange Power light illuminates. If paper
and ribbon are loaded, 8x10 YMC-YMC or 8x12 YMC-YMC
appears, depending on the size of ribbon that is loaded.

To turn off the printer, move the power switch to off ( ).

Handling and Storing the Paper and Ribbon

For the best quality prints, carefully handle and store the paper
and ribbons.

• To avoid fingerprints, handle the ribbon by the spool ends and
the paper by the edges. Do not touch the ribbon material or
the glossy sides of the paper.

• Store the paper and ribbons away from direct sunlight, at a
temperature of 30° C (86° F) or lower and a relative humidity
of 60% or lower.

Loading the Paper

Make sure you have the KODAK XTRALIFE Photo Book Paper
D4000 available (see “Printer Supplies” on page A-2).

1. Make sure the power switch is turned on (

| ) and the front

door is closed.

2. If you are:

• loading the paper for the first time, go to step 5.

• replacing the paper, continue with the next step.

3. Press

4. When

Rewind/Unload on the operator panel.

RollBack OK ? appears, press Enter.

Paper Rollback appears, followed by Load Paper.

1-4

Setting Up the Printer

5. When Load Paper appears on the operator panel, unlock and

open the front door.

6. Lift the handle on the paper holder to release the latch, then
open the paper holder.

7. If y o u a r e:

• loading the paper for the first time, go to step 10.

• replacing the paper, continue with the next step.

8. Remove the used paper roll.

9. Remove and save the white and yellow flanges from the used
paper roll.

10. Remove the plastic wrapper from the new paper roll. Do not
remove the label.

11. Align the lugs on the white flange with the notches in the new
paper roll, then insert the white flange into the roll.

12. Insert the yellow flange into the other end of the paper roll.

NOTE: If you do not attach the flanges properly, the paper roll will

not fit into the printer.

1-5

Setting Up the Printer

13. Match the colored flanges with the slots of the same color on
the printer, then carefully lower the paper roll into the slots.

14. Remove the label.

15. Close the paper holder.

IMPORTANT: The ribbon must be loaded into the printer (see “Loading

the Ribbon” on page 1-7) before the paper automatically

loads and advances.

16. Close the front door.

The printer loads the paper. It then prints a blank sheet—the
portion of the roll that may have fingerprints as a result of
handling. The printing of this sheet does not decrease the print
capacity of the roll. Depending on the size of ribbon that is loaded,
the operator panel displays 8x10 YMC-YMC or 8x12 YMC-YMC.

1-6

Loading the Ribbon

D400

0 Duple

x Ph

o

t

o

P

ri

n

te

r

Po

w

e

r

R

e

a

d

y

E

r

r

o

r

Setting Up the Printer

17. Pull the handle on the trim tray to remove the tray.

18. Empty the trim tray.

NOTE: To keep your prints dust-free and to prevent paper jams,

empty the trim tray each time you replace the paper.

19. Insert the trim tray. Align it with the rail on the side of the
printer.

NOTE: If the tray is not inserted properly, a paper jam can occur.

Make sure you have the KODAK Photo Ribbon D4000S or
KODAK Photo Ribbon D4000L available (see “Printer Supplies”

on page A-2). The same type of ribbon must be loaded on both

sides of the printer. You can replace the ribbon on both sides at
the same time or on one side at a time.

1. Make sure the power switch is turned on (

| ).

2. Unlock and open the front door.

3. Rotate the thermal head release lever on the left side (labeled
L1) or the right side (labeled R1) down to the unlocked
position.

4. If you are:

• loading the ribbon for the first time, go to step 10.

• replacing the ribbon, continue with the next step.

1-7

Setting Up the Printer

5. Slide the cassette release lever on the left side (labeled L2) or
the right side (labeled R2) to the unlocked position. Pull the
cassette slightly forward.

6. Pull the handle to remove the cassette. Support the cassette
with two hands.

7. Place the cassette onto a flat surface with the handle toward
you.

8. If necessary, repeat steps 3 - 7 to remove the cassette on the
other side.

IMPORTANT: Images remain on the ribbon after printing. Maintain

confidentiality.

9. Remove the used ribbon from each cassette, and dispose of
the used ribbon appropriately.

10. To load the new ribbon into the left cassette (labeled L2):
a. Remove the plastic wrapper from the new ribbon. Do not

remove the paper band.

b. Align the bar code end of the supply spool over the label

that shows the bar code position on the cassette.

c. Push the bar code end of the supply spool against the

spring-loaded spool holder. Insert the other end of the
supply spool through the hole in the cassette frame.

1-8

Setting Up the Printer

d. Remove the paper band from the ribbon.
e. Push the end of the take-up spool against the

spring-loaded spool holder. Insert the other end of the
take-up spool through the hole in the cassette frame.

IMPORTANT: Slack in the ribbon can cause a paper jam.

f. Remove any slack in the ribbon by turning the supply spool.

11. To load the new ribbon into the right cassette (labeled R2):

a. Remove the plastic wrapper from the new ribbon. Do not

remove the paper band.

b. Align the bar code end of the supply spool over the label

that shows the bar code position on the cassette.

c. Push the non-bar code end of the supply spool against the

spring-loaded spool holder. Insert the bar code end of the
supply spool through the hole in the cassette frame.

d. Remove the paper band from the ribbon.
e. Push the end of the take-up spool against the

spring-loaded spool holder. Insert the other end of the
take-up spool through the hole in the cassette frame.

IMPORTANT: Slack in the ribbon can cause a paper jam.

f. Remove any slack in the ribbon by turning the supply spool.

1-9

Setting Up the Printer

Menu

Enter

Rewind/Unload

Advance/Load

3

2

1

12. Insert each cassette until it clicks into place.

13. Rotate the thermal head release lever on the left side (labeled
L1) and/or the right side (labeled R1) up to the locked position.

14. Close the front door.

Making a Test Print

Make a test print to check that the printer is installed and set up
correctly.

1. On the operator panel, press

Menu twice until Te st Pr in t

Mode appears.

2. Press
3 . To e xi t Te s t P r i n t Mo d e , p r e s s

Enter to start printing the test print.

Rewind/Unload until

8x10 YMC-YMC or 8x12 YMC-YMC appears.

For more information on using the operator panel in Setup mode,
see “Printer Settings” on page 2-3.

1-10

2

Operating the Printer

Making Prints

You make prints using photo printing software applications. For
application-specific printing information, see the user’s guide or
online Help for the software application.

Handling and Storing Prints

For best results:

• Make sure hands are clean and free of food, oil, and grease.

• Store prints in a cool, dry environment free of chemical
contamination.

• Store prints at temperatures below 25° C (72° F) for extended
periods.

• Store prints at a relative humidity between 30% and 50%.

• Avoid exposure to high-intensity light sources, particularly
fluorescent light and sunlight, which are rich in ultraviolet
radiation.

• Avoid exposure to vinyl items (those made of polyvinyl
chloride, PVC) and any plastic that contains plasticizer. If you
use transparent sleeves, make sure they are not PVC-based.

Operator Panel Lights

Light Color Printer Status

Power Orange The printer power is on.

Ready Green The printer is ready to make prints.

Error Red An error has occurred. See the message on

the operator panel, then see “Resolving

Operator Panel Status/Error Messages” on
page 4-2.

2-1