KitchenAid KSSV42FMM02, KSSS48FKT01, KSSS48FKB02, KSSS48QMX00, KSSS36QKB02 User Manual

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SIDE BY SIDE BUILT-IN REFRIGERATOR
Use & Care Guide
For questions about features, operation/performance, parts accessories or service, call: 1-800-422-1230
In Canada, call for assistance 1-800-461-5681, for installation and service, call: 1-800-807-6777 or visit our website at...
www.kitchenaid.com or www.KitchenAid.ca
REFRIGERADORES EMPOTRADOS, CON
PUERTAS LATERALES
Manual de Uso y Cuidado
En Canadá, para obtener asistencia llame al 1-800-461-5681, para instalación y servicio llame al: 1-800-807-6777 o
visite nuestra página de Internet... www.kitchenaid.com
RÉFRIGÉRATEUR ENCASTRÉ CÔTE À CÔTE
Guide d’utilisation et d’entretien
Au Canada, pour assistance composez le 1-800-461-5681, pour installation ou service composez le 1-800-807-6777 ou visitez notre site web à...
www.KitchenAid.ca
Table of Contents/Índice/Table des matières ..................................................................2
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TABLE OF CONTENTS

REFRIGERATOR SAFETY.......................................................... 3
Proper Disposal of Your Old Refrigerator ....................................3
BEFORE USE ..................................................................................4
REFRIGERATOR USE ....................................................................4
Power On/Off Switch ...................................................................4
Water System Preparation ...........................................................5
Normal Sounds ............................................................................5
Ensuring Proper Air Circulation....................................................6
Using the Controls .......................................................................6
REFRIGERATOR FEATURES ........................................................8
Water and Ice Dispensers ............................................................8
Water Filtration System................................................................9
Refrigerator Shelves...................................................................10
Meat Drawer ...............................................................................10
Meat Drawer Temperature Control ............................................10
Crispers and Covers ..................................................................11
Crisper Humidity Control ...........................................................11
Covered Utility Bin .....................................................................11
Wine Rack ..................................................................................11
FREEZER FEATURES..................................................................12
Ice Maker and Storage Bin/Bucket............................................12
Freezer Shelf ..............................................................................12
Freezer Basket ...........................................................................13
Stationary Freezer Door Shelf....................................................13
DOOR FEATURES ........................................................................ 13
Utility Compartment ...................................................................13
Door Bins....................................................................................13
REFRIGERATOR CARE ...............................................................14
Cleaning......................................................................................14
Changing the Light Bulbs...........................................................15
Power Interruptions....................................................................15
Vacation Care .............................................................................15
TROUBLESHOOTING ..................................................................16
ASSISTANCE OR SERVICE .........................................................18
In the U.S.A. ...............................................................................19
In Canada ...................................................................................19
Accessories................................................................................19
WATER FILTER CERTIFICATIONS.............................................19
PRODUCT DATA SHEETS....................................................... 20
WARRANTY ..................................................................................21
ÍNDICE
SEGURIDAD DEL REFRIGERADOR........................................ 22
Cómo deshacerse de su refrigerador viejo ...............................22
ANTES DEL USO ..........................................................................23
USO DE SU REFRIGERADOR.....................................................23
Interruptor de Encendido/Apagado ........................................... 23
Preparación del sistema de agua ..............................................24
Sonidos normales ......................................................................25
Cómo asegurar la debida circulación del aire ...........................25
Uso de los controles ..................................................................25
CARACTERÍSTICAS DEL REFRIGERADOR ..............................27
Despachadores de agua y hielo ................................................27
Sistema de filtrado de agua .......................................................28
Estantes del refrigerador ............................................................29
Cajón para carnes ......................................................................30
Control de temperatura del cajón para carnes..........................30
Cajónes para verduras y tapas ..................................................31
Control de humedad del cajón para verduras...........................31
Compartimiento de uso general con tapa .................................31
Portabotellas ..............................................................................32
CARACTERÍSTICAS DEL CONGELADOR .................................32
Fábrica de hielo y depósito/balde..............................................32
Estante del congelador ..............................................................33
Canastilla del congelador...........................................................33
Estante fijo de la puerta del congelador ....................................33
CARACTERÍSTICAS DE LA PUERTA .........................................33
Compartimiento utilitario............................................................33
Recipientes de las puertas.........................................................33
CUIDADO DE SU REFRIGERADOR............................................34
Limpieza .....................................................................................34
Cómo cambiar los focos............................................................35
Cortes de corriente.....................................................................35
Cuidado durante las vacaciones................................................36
SOLUCIÓN DE PROBLEMAS......................................................36
AYUDA O SERVICIO TÉCNICO...................................................40
En los EE.UU. .............................................................................40
En Canadá..................................................................................40
Accesorios ..................................................................................40
HOJA DE DATOS DEL PRODUCTO........................................41
GARANTÍA.................................................................................... 42
TABLE DES MATIÈRES
SÉCURITÉ DU RÉFRIGÉRATEUR ...........................................43
Mise au rebut de votre vieux réfrigérateur.................................43
AVANT L’UTILISATION ................................................................44
UTILISATION DU RÉFRIGÉRATEUR ..........................................44
Commutateur marche/arrêt........................................................44
Préparation du système deau ...................................................45
Sons normaux ............................................................................46
Pour sassurer dune circulation dair appropriée......................46
Utilisation des commandes........................................................46
CARACTÉRISTIQUES DU RÉFRIGÉRATEUR ...........................48
Distributeurs deau et de glaçons ..............................................48
Système de filtration d'eau ........................................................50
Tablettes du réfrigérateur...........................................................50
Tiroir à viande .............................................................................51
Réglage de la température du tiroir à viande.............................51
Bacs à légumes et couvercles ...................................................52
Réglage de lhumidité dans le bac à légumes...........................52
Casier utilitaire couvert...............................................................52
Casier à vin .................................................................................53
CARACTÉRISTIQUES DU CONGÉLATEUR...............................53
Machine à glaçons et bac/seau dentreposage ........................53
Tablette de congélateur .............................................................54
Panier du congélateur ................................................................54
Tablette de porte de congélateur fixe........................................54
CARACTÉRISTIQUES DE LA PORTE.........................................54
Compartiment utilitaire ...............................................................54
Compartiments dans la porte ....................................................55
ENTRETIEN DU RÉFRIGÉRATEUR ............................................55
Nettoyage ...................................................................................55
Remplacement des ampoules d’éclairage ................................56
Pannes de courant .....................................................................57
Entretien avant les vacances .....................................................57
DÉPANNAGE.................................................................................57
ASSISTANCE OU SERVICE .........................................................61
Aux États-Unis............................................................................61
Au Canada..................................................................................61
Accessoires ................................................................................61
FEUILLES DE DONNÉES SUR LE PRODUIT..........................62
GARANTIE .....................................................................................63
2

REFRIGERATOR SAFETY

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
You can be killed or seriously injured if you don't immediately follow instructions.
can be killed or seriously injured if you don't
You follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic
precautions:
Plug into a grounded 3 prong outlet.Do not remove ground prong.Do not use an adapter.
Do not use an extension cord.Disconnect power before servicing.
Replace all panels before operating.Remove doors from your old refrigerator.
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
Use nonflammable cleaner.Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Use two or more people to move and install
refrigerator.
Disconnect power before installing ice maker (on
ice maker kit ready models only).
Use a sturdy glass when dispensing ice or water (on some models).
SAVE THESE INSTRUCTIONS
Proper Disposal of
Yo ur O ld R ef r ig er a to r
WARNING
Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or
brain damage.
IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous – even if they will sit for just a few days. If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.
Before you throw away your old refrigerator or freezer:
Take off the doors.
Leave the shelves in place so that children may not easily
climb inside.
3

BEFORE USE

Removing packaging materials
Remove tape and glue residue from surfaces before turning
on the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.
Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see the Refrigerator Safety section.
Cleaning before use
After you remove all of the packaging materials, clean the inside of your refrigerator before using it. See the cleaning instructions in the Refrigerator Care section.
Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. For your protection, tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use special care when re­moving them to avoid impact from dropping.

REFRIGERATOR USE

WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in
death, fire, or electrical shock.
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.

Power On/Off Switch

If you need to turn the power to your refrigerator ON or OFF, you must remove the top grille assembly to access the On/Off switch. Turn the power to the refrigerator OFF when cleaning or changing light bulbs.
Panel Models (on some models)
To remove top grille:
Grasp both ends of the top grille assembly.
1.
Push the top grille assembly straight up, then pull straight
2.
out. Lay the assembly on a soft surface.
2 21
1. Top grille
2. Cabinet side trims
4
To replace top grille:
Insert top grille hooks (located on the back of the top grille)
1.
into the slots on the side trim. Pull grille down slightly to lock into place.
2.
Wraparound Door Models (on some models)
To remove top grille:
Grasp both ends of louver panel. Push louver panel straight
1.
up, then pull straight out. Lay the panel on a soft surface. Grasp both ends of the top grille. Push top grille straight up,
2.
then pull straight out. Lay the top grille on a soft surface.
1. Top grille
2. Cabinet side trim
3. Louver panel
To replace top grille:
Insert top grille hooks (located on the back of the top grille
1.
panel) into the slots on side trim. Pull grille down slightly to lock into place.
Insert louver panel hooks (located on the back of the louver
2.
panel) into the slots on the side trim. Pull panel down slightly to lock into place.
To Turn Power On or Off:
Remove top grille.
1.
Press main power switch to the ON or OFF position.
2.
Replace top grille.
3. IMPORTANT:
after cleaning refrigerator or changing light bulbs.
Be sure the power switch is set to the ON position

Water System Preparation

(on some models)
Please read before using the water system. Immediately after installation, follow the steps below to make
sure that the water system is properly cleaned.
Open the freezer door and turn off the ice maker by lifting up
1.
the wire shutoff arm as shown.
NOTES:
If your model has a base grille filter system, make sure the
base grille filter is properly installed and the cap is in the horizontal position.
■■■■
Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
Use a sturdy container to depress the water dispenser bar
2.
until the water begins to flow. Flush the water system by dispensing and discarding 2 to 3 gal. (8 to 12 L) of water. Cleaning the system will take approximately 6 to 7 minutes and will help clear air from the line. Additional flushing may be required in some households.
As air is cleared from the system, water may spurt out
NOTE:
of the dispenser. Open the freezer door and turn on the ice maker by lowering
3.
the wire shutoff arm. Please refer to the Ice Maker and Storage Bin/Bucket” section for further instructions on the operation of your ice maker.
Allow 24 hours to produce the first batch of ice.
Discard the first three batches of ice produced.
1

Normal Sounds

Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces, such as the floor, walls, and cabinets, can make the sounds seem louder. The following describes the kinds of sounds and what may be making them.
If your product is equipped with an ice maker, you will hear a
1. Power On/Off switch
buzzing sound when the water valve opens to fill the ice maker for each cycle.
Your refrigerator is designed to run more efficiently to keep
your food items at the desired temperatures and to minimize energy usage. The high efficiency compressor and fans may cause your refrigerator to run longer than your old one. You may also hear a pulsating or high-pitched sound from the compressor or fans adjusting to optimize performance.
5
You may hear the evaporator fan motor circulating air through
the refrigerator and freezer compartments. The fan speed may increase as you open the doors or add warm food.
Rattling noises may come from the flow of refrigerant, the
water line, or items stored on top of the refrigerator.
Water dripping on the defrost heater during a defrost cycle
may cause a sizzling sound. As each cycle ends, you may hear a gurgling sound due to
the refrigerant flowing in your refrigerator. Contraction and expansion of the inside walls may cause a
popping noise.
You may hear air being forced over the condenser by the
condenser fan.
You may hear water running into the drain pan during the
defrost cycle.

Ensuring Proper Air Circulation

In order to ensure proper temperatures, you need to permit airflow between the two sections. Cold air enters the bottom of the freezer section and moves up. It then enters the refrigerator section through the top vent. Air then returns to the freezer as shown.

Using the Controls

Digital Controls
IMPORTANT:
The Refrigerator Control adjusts the refrigerator compartment
temperature. The Freezer Control adjusts the freezer compartment temperature.
Wait 24 hours after you turn on the refrigerator before you put
food into it. If you add food before the refrigerator has cooled completely, your food may spoil.
NOTE: Adjusting the Refrigerator and Freezer Controls to a lower (colder) setting will not cool the compartments any faster.
If the temperature is too warm or too cold in the refrigerator or
freezer, first check the air vents to be sure they are not blocked before adjusting the controls.
The preset settings should be correct for normal household
usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.
For your convenience, your controls are preset at the factory. When installing your refrigerator, make sure that the controls are still preset to the “mid-settings as shown. The digital control panel is located at the top of the refrigerator compartment.
NOTE: The factory recommended set points are 0°F (-18°C) for the freezer and 37°F (3°C) for the refrigerator.
To turn refrigerator on and view set points:
Press and hold POWER (ON/OFF) for 2 seconds.
Do not block any of these vents with food such as soda, cereal, bread, etc. If the vents are blocked, airflow will be prevented and the temperature controls will not function properly.
IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To prevent odor transfer from food, wrap or cover foods tightly.
NOTE: After the refrigerator is turned on, the Over Temperature audio alarm and indicator light will activate every 1¹⁄₂ hours until the refrigerator and freezer temperatures are below 48°F (9°C) and 15°F (-9°C), respectively. To turn off the alarm and indicator light, press the OVER TEMPERATURE RESET. (See the “Over Temperature Reset section.)
To view the Celsius temperatures:
Press °C SELECT touch pad. The negative sign (-) will light
up. To redisplay degrees Fahrenheit, press °C SELECT again.
NOTE: If the freezer temperature is below zero, the negative sign next to the freezer display will light up. This is normal.
6
Adjusting Digital Controls
Wait at least 24 hours between adjustments. Recheck the
NOTE:
temperatures before other adjustments are made.
To adjust set point temperatures:
Press the refrigerator or freezer PLUS (+) or MINUS (-) key
pad until the desired temperature is reached.
Max Cool
The Max Cool feature assists with periods of heavy ice usage, full grocery loads, or temporarily warm room temperatures.
Press MAX COOL to turn on the Max Cool feature. The Max
Cool indicator light will remain on for 24 hours unless manually turned off.
The set point range for the freezer is -9°F to 9°F (-23°C to
NOTE:
-13°C). The set point range for the refrigerator is 32°F to 46°F (0°C to 8°C).
CONDITION/REASON: TEMPERATURE
ADJUSTMENT:
REFRIGERATOR too cold Not set correctly for conditions
REFRIGERATOR too warm High use or room very warm
FREEZER too cold
REFRIGERATOR Control 1° higher
REFRIGERATOR Control 1° lower
FREEZER Control 1° higher
Not set correctly for conditions
FREEZER too warm/too little
FREEZER Control 1° lower
ice High use or heavy ice use
Additional Digital Control Panel Features
Additional features are located on the control panel at the top of the refrigerator compartment.
WATER FILTER Status & Reset
NOTE: Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
The water filter display will help you know when it is time to change your filter. To change the filter, see the Water Filtration System section.
NOTE:
The temperature display will not change. After 24 hours,
the refrigerator returns to the previous temperature set points.
Over Temperature Reset
The Over Temperature feature is designed to let you know when either the refrigerator temperature rises above 48°F (9°C) or the freezer temperature rises above 15°F (-9°C) for longer than 1¹⁄₂ hours. The audio alarm will shut off automatically when the temperature returns to normal, but the indicator light will continue to flash to let you know that an over temperature condition has occurred.
IMPORTANT:
If the Over Temperature Alarm activates, your food may spoil. See the Power Interruptions” section for more information and minimize door openings until temperatures return to normal.
Press OVER TEMPERATURE RESET to turn off the audio
alarm and flashing indicator light.
The Over Temperature feature will continue to activate every
1¹⁄₂ hours until refrigerator and freezer temperatures are below 48°F (9°C) and 15°F (-9°C), respectively.
Holiday Mode
The Holiday Mode feature is designed for the traveler who wishes to save additional energy or for those whose religious observances require turning off the lights and ice maker. By selecting this feature, the temperature set points remain unchanged, the ice maker will be disabled and the interior lights will turn off.
Press HOLIDAY MODE to turn on the Holiday Mode feature.
This feature will remain on until the Holiday Mode key is pressed again.
INDICATOR: STATUS:
99 percent New filter installed
10 percent Order replacement filter
0 percent or flow decreases Replace filter
After replacing the water filter, press RESET and hold for 2
seconds to change the water filter display to 99 percent.
If the Max Cool feature has been selected prior to
NOTE:
turning on the Holiday Mode feature, then the set points will remain at 32°F (0°C) and -10°F (-23°C) for the refrigerator and freezer compartments until the Max Cool feature times out. The refrigerator will then return to the previous temperature set points.
Call Service
If the Call Service indicator light is flashing, call for service. See the Assistance or Service section for information on calling for service.
7
Door Open
The Door Open indicator light will flash, an alarm will sound and the interior lights will turn off when a door is open for longer than 10 minutes. When the door is closed, the sound alarm will reset and turn off but the Door Open indicator light will continue to flash until the temperature is equal to or below 45°F (7°C) and 15°F (-9°C) for the refrigerator and freezer compartments respectively. You can also reset the Door Open sound alarm by pressing the OVER TEMPERATURE RESET.
REFRIGERATOR
FEATURES
Water and Ice Dispensers
(on some models)
WARNING
For crushed ice, cubes are crushed before being dispensed. This may cause a slight delay when dispensing crushed ice. Noise from the ice crusher is normal, and pieces of ice may vary in size. When changing from CRUSH to CUBE, a few ounces of crushed ice will be dispensed along with the first cubes.
To dispense ice:
Press button for the desired type of ice.
1.
Press a sturdy glass against the ice dispenser lever. Hold the
2.
glass close to the dispenser opening so ice does not fall outside of the glass.
IMPORTANT:
the lever in order to activate the ice dispenser. Pressing hard will not make the ice dispense faster or in greater quantities.
Remove the glass to stop dispensing.
3.
NOTE:
from new plumbing and parts. Throw the ice away. Also, take large amounts of ice from the ice bin, not through the dispenser.
You do not need to apply a lot of pressure to
The first few batches of ice may have an off-flavor
The Water Dispenser
Cut Hazard
Use a sturdy glass when dispensing ice or water.
Failure to do so can result in cuts.
Depending on your model, you may have one or more of the following options: the ability to select either crushed or cubed ice, a special light that turns on when you use the dispenser, or a lock option to avoid accidental dispensing.
The Ice Dispenser
Ice dispenses from the ice maker storage bin in the freezer. When the dispenser lever is pressed:
A trap door opens in a chute between the dispenser and the
ice bin. Ice moves from the bin and falls through the chute. When you release the dispenser lever, the trap door closes
and the ice dispensing stops. The dispensing system will not operate when the freezer door is open.
Some models dispense both cubed and crushed ice. Before dispensing ice, select which type of ice you prefer. The button controls are designed for easy use and cleaning.
For cubed ice, press the CUBE button until the red indicator
appears in the window above the CUBE button.
If you did not flush the water system when the refrigerator was first installed, press the water dispenser bar with a glass or jar until you draw and discard 2 to 3 gal. (8 to 12 L) or approximately 6 to 7 minutes of water after water begins dispensing. It will take 3 to 4 minutes for the water to begin dispensing. The water you draw and discard cleans the system and helps clear air from the lines. Allow several hours for the refrigerator to cool down and chill water.
IMPORTANT:
tray at the bottom of the dispenser is designed to catch small spills and allow for easy cleaning. There is no drain in the tray. The tray can be removed from the dispenser and carried to the sink to be emptied or cleaned.
Depending on your model, the small removable
To dispense water:
Press a glass against the water dispenser lever.
1.
Remove the glass to stop dispensing.
2.
Dispense enough water every week to maintain a fresh
NOTE:
supply.
ICE
CRUSH CUBE
For crushed ice, press the CRUSH button until the red
indicator appears in the window above the CRUSH button.
8
The Dispenser Light
Changing the Base Grille Filter
The dispenser area has a light. It can be turned on manually by pressing the ON button at the right-hand side of the control panel. The red indicator above the ON button will appear.
On some models: Whenever you use the dispenser the lever will automatically turn the light on.
LIGHT
OFF ON
See the Changing the Light Bulbs” section for
NOTE:
information on changing the dispenser light bulb. On models without crushed ice, the light switch is a rocker-style
type. Push the switch to turn the light on, and push again to turn the light off.
The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent accidental dispensing by small children and pets. To turn off the dispenser, press the LOCK button. The indicator will appear above the LOCK button and the ice and water dispensers will not work. To unlock the dispenser, press the UNLOCK button until the indicator appears. Then continue to dispense ice or water as usual.
DISPENSER
LOCK
UNLOCK
The lock feature does not shut off power to the product,
NOTE:
to the ice maker, or to the dispenser light. It simply deactivates the dispenser levers.
Locate the water filter cartridge cap in the front base grille.
1.
Rotate the cap counterclockwise to a vertical position and pull the cap and filter cartridge out through the base grille.
There will be water in the cartridge. Some spilling may
NOTE:
occur. Remove the cartridge cap by sliding it off the end of the old
2.
cartridge. The cap will slide to the left or right. DO NOT DISCARD THE CAP.
Take the new cartridge out of its packaging and remove
3.
protective cover from o-rings.
Slide the cartridge cap onto the new cartridge. See
4.
illustration in Step 2. With cartridge cap in the vertical position, push the new filter
5.
cartridge into the base grille until it stops. Rotate the cartridge cap clockwise to a horizontal position. Flush the water system (see Flushing the Water System After Replacing Filter section).
Water Filtration System
The Base Grille Water Filter Status Light
The water filter indicator display will help you know when to change your water filter cartridge. The display or light is located at the top of the refrigerator compartment.
NOTE: Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
A new water filter should display a reading of 99% and will continue to decrease as the filter life is used. When display reads 10%, it is time to order a replacement filter. It is recommended that you replace the base grille water filter cartridge when the water filter indicator light changes to 0% OR when water flow to your water dispenser or ice maker decreases noticeably. (See Changing the Base Grille Filter later in this section.)
After changing the water filter cartridge, reset the water filter status light by pressing and holding the RESET for 2 seconds. The indicator light will change to 99% when the filter indicator is reset.
Flushing the Water System After Replacing Filter
Use a sturdy container to depress the water dispenser bar until the water begins to flow. Flush the water system by dispensing and discarding 2 to 3 gal. (8 to 12 L) of water. Cleaning the system will take approximately 6 to 7 minutes and will help clear air from the line. Additional flushing may be required in some households.
NOTE:
the dispenser.
As air is cleared from the system, water may spurt out of
Using the Dispenser Without the Water Filter
You can run the dispenser without a water filter cartridge. Your water will not be filtered.
Remove the base grille water filter cartridge.
1.
9
2. Slide the cartridge cap off the end of the filter cartridge. DO
NOT DISCARD THE CAP. With the cartridge cap in the vertical position, insert the cap into the base grille until it stops.
3. Rotate the cartridge cap to a horizontal position. The
cartridge cap might not be even with the base grille.
The rubber air connector (located on the back of meat drawer) directs air from the air supply hole into the meat drawer. If the air connector comes off, replace it by pushing it into the square opening on back of the drawer.
Refrigerator Shelves
Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. For your protection, tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use special care when re­moving them to avoid impact from dropping.
The shelves in your refrigerator are adjustable to meet your individual storage needs.
Storing similar food items together in your refrigerator and adjusting the shelves to fit different heights of items will make finding the exact item you want easier. It will also reduce the amount of time the refrigerator door is open, and save energy.
Shelves and Shelf Frames
To remove and replace a shelf/frame:
1. Remove the shelf/frame by tilting it up at the front and lifting it
out of the shelf supports. Pull shelf straight out.
2. Replace the shelf/frame by guiding the rear shelf hooks into
the shelf supports. Tilt the front of the shelf up until the rear shelf hooks drop into the shelf supports.
3. Lower the front of the shelf and check to make sure that the
shelf is securely in position.
Meat Drawer
The meat drawer can be located in any set of ladder slots in the refrigerator compartment.
NOTE: For temperature-controlled use the meat drawer must be located in the second to last (bottom) set of ladder slots.
While in the temperature-controlled position, the temperature in the Meat Drawer can be set to meet the National Livestock and Meat Board recommended storage temperature range of 28°- 32°F (-2°- 0°C) for fresh meats.
IMPORTANT: If the meat drawer is placed in any location other than that for temperature-controlled use, the air supply hole must be sealed. Use the plug taped to the inside bottom of the meat drawer to seal the air supply hole.
To remove and replace the meat drawer:
1. Slide the meat drawer straight out to the stop. Lift the front of
the drawer with one hand while supporting the bottom of the drawer with the other hand. Slide the drawer out the rest of the way.
2. Replace the meat drawer by sliding it back in fully past the
drawer stop.
To remove and replace the meat drawer cover:
1. Remove the meat drawer cover by tilting it up at the front and
lifting it out of the shelf supports.
2. Replace the meat drawer cover by guiding the rear hooks into
the shelf supports. Tilt the front of the cover up until the rear shelf hooks drop into the shelf supports.
3. Lower the front of the cover and check to make sure that the
it is securely in position.
Meat Drawer Temperature Control
The meat drawer control adjusts the storage temperature of the meat drawer. Cold air flows into the meat drawer through the air duct between the freezer and the refrigerator. Setting the controls allows more or less cold air through the air duct.
To adjust the meat drawer temperature:
If a colder temperature is needed, turn the control to the right
towards the “COLDER setting. If a less cold temperature is needed, turn the control towards
the left towards the “COLD” setting. Turning the control to the left, all the way to the “COLD setting, will shut off the air duct completely.
IMPORTANT: If a food item freezes in the meat, utility, or crisper drawer or the water dispenser stops working, turn the meat drawer temperature control to COLD. If the water dispenser stops working, water in the line may have frozen.
10
Meat Storage Guide
Store most meat in original wrapping as long as it is airtight and moisture-proof. Rewrap if necessary. See the following chart for storage times. When storing meat longer than the times given, freeze the meat.
Fresh fish or shellfish .................use same day as purchased
Chicken, ground beef, variety meat (liver, etc.)......... 1-2 days
Cold cuts, steaks/roasts ...........................................3-5 days
Cured meats ........................................................... 7-10 days Leftovers - Cover leftovers with plastic wrap, aluminum foil, or
plastic containers with tight lids.
Crispers and Covers
To remove and replace the crisper or utility drawer:
Slide the crisper or utility drawer straight out to the stop. Lift
1.
the front of the drawer with one hand while supporting the bottom of the drawer with your other hand and slide the drawer out the rest of the way.
Replace the crisper or utility drawer by placing the drawer
2.
rollers between the front roller of the track and the track. Slide drawer back in fully past the drawer stop.
Crisper Humidity Control
You can control the amount of humidity in the moisture-sealed crisper. The crisper controls are located on the front of the crispers. Adjust the control to any setting between LOW and HIGH.
LOW (open) lets moist air out of the crisper for best storage of fruits and vegetables with skins.
Fruit: Wash, let dry and store in refrigerator in plastic bag
or crisper. Do not wash or hull berries until they are ready to use. Sort and keep berries in original container in crisper, or store in a loosely closed paper bag on a refrigerator shelf.
Vegetables with skins: Place in plastic bags or plastic
container and store in crisper.
HIGH (closed) keeps moist air in the crisper for best storage of fresh, leafy vegetables.
Leafy vegetables: Wash in cold water, drain and trim or
tear off bruised and discolored areas. Place in plastic bag or plastic container and store in crisper.
Humidity control location:
Humidity controls are located on the front of crisper drawers.
To remove and replace the crisper or utility drawer covers:
Remove the crisper or drawer. Lift right side of glass cover to
1.
free retainer and left side of cover. Carefully remove the glass cover.
Replace the crisper cover by placing the retainer on the right
2.
side of the glass cover. Insert the left side of the glass cover into the groove on the left. Lower the cover so that the retainer pins are in the guide holes on the right side of the drawer.
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To remove and replace the crisper shield:
Remove crisper and crisper cover. Slide shield down the
1.
track, away from the retainer. Replace shield by sliding it into the retainer until it stops.
2.
Covered Utility Bin
For long-term storage, store eggs in a covered container
NOTE:
or in their original carton on an interior shelf.
Wine Rack
To remove and replace the wine rack:
Remove the rack by pulling it straight out from the shelf.
1.
Replace the rack by sliding it in between the shelf and the
2.
wall of the refrigerator.
11

FREEZER FEATURES

Ice Maker and Storage Bin/Bucket
To turn the ice maker on/off:
The on/off switch for the ice maker is a wire shutoff arm located on the side of the ice maker.
To turn the ice maker on, simply lower the wire shutoff arm.
1. NOTE:
made, the ice cubes will fill the ice storage bin and the ice cubes will raise the wire shutoff arm to the OFF (arm up) position.
To manually turn the ice maker off, lift the wire shutoff arm to
2.
the OFF (arm up) position and listen for the click to make sure the ice maker will not continue to operate.
Your ice maker has an automatic shutoff. As ice is
To care for ice storage bin:
Empty the ice bin. Use warm water to melt the ice if
1.
necessary.
Never use anything sharp to break up the ice in the
NOTE:
bin. This can cause damage to the ice container and the dispenser mechanism.
Wash ice bin with a mild detergent, rinse well and dry
2.
thoroughly. Do not use harsh or abrasive cleaners or solvents.
REMEMBER:
Allow 24 hours to produce the first batch of ice.Discard the first three batches of ice produced to avoid
impurities that may be flushed out of the system. The quality of your ice will be only as good as the quality of
the water supplied to your ice maker.
Avoid connecting the ice maker to a softened water supply.
Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.
It is normal for the ice cubes to be attached at the corners.
They will break apart easily. Do not force the wire shutoff arm up or down.
Do not store anything on top of the ice maker or in the ice
storage bin. It may take three to four days for the ice bin to completely fill,
if no ice is used.
To increase ice production rate:
In normal ice production, the ice maker should produce
approximately 7 to 9 batches of ice in a 24-hour period. If ice is not being made fast enough, turn the Freezer Control toward a higher (colder) number. Wait 24 hours between each increase.
To remove and replace the ice bin:
Pull the covering panel out from the bottom and then slide it
1.
back toward the rear.
1
1. Ice maker cover
Lift the wire shutoff arm so it clicks into the OFF (up)
2.
position. Ice can still be dispensed, but no more can be made.
Lift up the front of the storage bin and pull it out.
3.
Replace the bin by pushing it in all the way or the dispenser
4.
will not work. Push the wire shutoff arm down to the ON position to restart ice production. Make sure the door is closed tightly.
Freezer Shelf
To remove and replace the shelf:
Remove the shelf by lifting it up and pulling it straight out.
1.
Replace the shelf by putting it over the supports and lowering
2.
it into place.
Frozen Food Storage Guide
Storage times will vary according to the quality and type of food, the type of packaging or wrap used (should be airtight and moisture-proof), and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.
Put no more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 lbs. of food per cubic foot [907-1,350 g per L] of freezer space). Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room for the door to close tightly.
For more information on preparing food for freezing, check a freezer guide or reliable cookbook.
12
Freezer Basket
The freezer basket can be used to store bags of frozen fruits and vegetables that may slide off freezer shelves.
To remove and replace the freezer basket:
Remove basket by sliding it out to the stop.
1.
Lift the front of the basket and slide it out the rest of the way.
2.
Replace the basket by positioning it on the side wall guide
3.
rails. Lift the basket front slightly while pushing it past the guide rail stops and slide basket in the rest of the way.
Stationary Freezer Door Shelf
The shelf on the freezer door is not removable.
NOTE:

DOOR FEATURES

Door Bins
Large door bins hold gallon containers and the smaller door bins hold 2-liter bottles. The door bins are adjustable and removable for easy cleaning and adjusting.
Gallon Door Bin
Do not place an interior shelf directly across from the
NOTE:
gallon door bin, as shown following. The gallon door bin or its contents will prevent the refrigerator door from closing and could cause damage to bins and shelves.
To install gallon door bin:
Insert the attachment brackets into the adjustment slots on
1.
the door. Push down on the bin to secure tabs.
2.
If necessary, adjust interior shelves to allow for milk jugs and
3.
tall beverage containers stored in the gallon door bin.
Utility Compartment
(on some models)
The utility compartment can be placed in any position on the refrigerator door.
To remove and replace the utility bin:
Remove utility compartment by grasping both ends and lifting
1.
compartment up and out. Replace compartment by inserting the compartment hooks
2.
into the ladder slots on both sides of the refrigerator door.
Door Bins
To remove and replace the door bins:
Remove the bin by lifting it up and pulling it out.
1.
Replace the bin by insert the hooks into the slots on both
2.
sides of the refrigerator door. Push the bin down to lock it into place.
13

REFRIGERATOR CARE

Cleaning
Explosion Hazard
Use nonflammable cleaner. Failure to do so can result in death, explosion,
or fire.
Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to prevent odors from building up. Wipe up spills immediately.
To clean your refrigerator:
Remove the top grille. See the “Power On/Off Switch
1.
section. Press power switch to the OFF position.
2.
Remove all removable parts from inside, such as shelves,
3.
crispers, etc. Hand wash, rinse, and dry removable parts and interior
4.
surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials.
To help remove odors, you can wash interior walls with a
mixture of warm water and baking soda (2 tbs. to 1 qt. [26 g to .95 L] of water).
Wash stainless steel and painted metal exteriors with a clean
5.
sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly with a soft cloth. For additional protection against damage to painted metal exteriors, apply appliance wax (or auto paste wax) with a clean, soft cloth. Do not wax plastic parts.
NOTE:
new and to remove minor scuffs or marks, it is suggested that you use the manufacturer’s approved Stainless Steel Cleaner & Polish.
IMPORTANT:
Do not allow the Stainless Steel Cleaner & Polish to come into contact with any plastic parts such as the trim pieces, dispenser covers or door gaskets. If accidental contact does occur, clean plastic part with a sponge and mild detergent in warm water. Dry thoroughly with a soft cloth. To order the cleaner, see the “Accessories” section.
To keep your Stainless Steel refrigerator looking like
This cleaner is for Stainless Steel parts only!
Clean the condenser coils located behind the top grille
6.
ventilation panel regularly. Coils may need to be cleaned as often as every other month. This may help save energy.
Use a vacuum with an extended attachment to clean the
condenser coils when they are dusty or dirty.
Clean defrost pan using mild detergent in warm water. Dry
7.
thoroughly.
Remove the base grille by removing a screw at each end.
Remove the defrost pan by pushing up on the retaining
clip under the refrigerator while sliding the pan forward.
1
1. Defrost pan
2. Retaining clip
Replace the defrost pan by positioning the edge of the
defrost pan approximately 7 in. (17.8 cm) from the left side of the refrigerator. Lift defrost pan into guides and push back and place pan inside of retaining clip. Replace the base grille and base grille screws.
Press the power switch to the ON position.
8.
Replace the top grille. See the “Power On/Off Switch
9.
section.
2
14
Changing the Light Bulbs
NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to replace the bulb with one of the same size and shape. The dispenser light requires a heavy duty 10-watt bulb. All other lights require a 40-watt to 60-watt maximum appliance bulb. Replacement bulbs are available from your dealer.
1. Remove the top grille, see the “Power On/Off Switch section.
2. Press power switch to the OFF position.
3. Remove light shield when applicable as shown. NOTE: To clean a light shield, wash it with warm water and a
liquid detergent. Rinse and dry the shield well.
4. Remove light bulb and replace with one of the same size, shape and wattage.
5. Replace light shield when applicable as shown.
6. Press the power switch to the ON position.
7. Replace the top grille, see the Power On/Off Switch
section.
Dispenser Light (on some models)
Reach through the dispenser area to remove and replace light bulb.
1. Dispenser Light
Refrigerator Control Panel Light
Reach behind the refrigerator control panel to remove and replace light bulb.
Freezer Lights
Remove the light shield by grasping the sides and squeezing
in towards the center. Once the side hooks of shield are free from the freezer lining, pull down the shield.
Replace the light shield by squeezing the sides towards the
center and inserting the side hooks into the slotted holes. Once the side hooks are in place, snap the front tab into the slotted hole.
Power Interruptions
If the power will be out for 24 hours or less, keep both refrigerator doors closed to help food stay cold and frozen.
If the power will be out for more than 24 hours, do one of the following:
Remove all frozen food and store it in a frozen food locker.
Place 2 lbs. (907 g) of dry ice in the freezer for every cubic
foot (28 L) of freezer space. This will keep the food frozen for two to four days.
If neither a food locker nor dry ice is available, consume or
can perishable food at once.
REMEMBER: A full freezer stays cold longer than a partially filled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If you see that food contains ice crystals, it may be refrozen, although the quality and flavor may be affected. If the condition of the food is poor, dispose of it.
Va cat io n Ca re
Your refrigerator is equipped with the Holiday Mode feature which is designed for the traveler who wishes to save additional energy. By selecting this feature, the temperature set points remain unchanged, the ice maker will be disabled and the interior lights will turn OFF.
If you choose to leave the refrigerator on while you’re away:
1. Use up any perishables and freeze other items.
2. Press HOLIDAY MODE pad.
3. If your refrigerator has an automatic ice maker, shut off water
supply to the ice maker.
4. Empty the ice bin.
5. When you return from vacation, press HOLIDAY MODE to
return to normal operation.
If you choose to turn the refrigerator off before you leave:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
Turn off the water supply to the ice maker at least one day
ahead of time. When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position.
3. Depending on your model, turn the Thermostat Control
(or Refrigerator Control) to OFF see the Using the Controls section.
4. Clean refrigerator, wipe it, and dry well.
5. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and mold from building up.
15

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Your refrigerator will not operate
Are the condenser coils dirty?
This prevents air transfer and makes the motor work harder. Clean the condenser coils. Refer to the “Cleaning” section.
Are the door gaskets not sealed all the way around?
Contact a technician or other qualified person.
Your new refrigerator will run longer than your old one
NOTE:
due to its high-efficiency motor.
Is the power supply cord unplugged?
Plug into a grounded
3 prong outlet.
Has a household fuse or circuit breaker tripped?
Replace
the fuse or reset the circuit breaker.
Is the refrigerator or freezer control turned to the OFF position?
Is the refrigerator defrosting?
Refer to the Using the Controls section.
Recheck to see if the refrigerator is operating in 30 minutes. Your refrigerator will regularly run an automatic defrost cycle.
Is the refrigerator not cooling?
For models with digital controls, turn the unit OFF then ON again to reset. See the Using the Controls section. If this does not correct the problem, call for service.
The lights do not work
Is the power supply cord unplugged?
3 prong outlet.
Is a light bulb loose in the socket or burned out?
Changing the Light Bulb(s)” section.
Has the door been open more than 10 minutes?
door is held open for more than 10 minutes, the Door Open indicator light will flash and the interior lights will shut off. See Door Open in the Using the Controls section.
Plug into a grounded
See the
When the
There is water in the defrost drain pan
Is the refrigerator defrosting?
normal for water to drip into the defrost pan.
Is it more humid than normal?
the water in the defrost pan will take longer to evaporate.
The water will evaporate. It is
When it is humid, expect that
The motor seems to run too much
Is the room temperature hotter than normal?
will run longer under warm conditions. At normal room temperatures, expect your motor to run about 80% of the time. Under warmer conditions, it will run even more.
Has a large amount of food just been added to the refrigerator?
Adding a large amount of food warms the refrigerator. The motor normally will run longer to cool the refrigerator back down.
Are the doors opened often?
The motor will run longer when this occurs. Conserve energy by getting all items out at one time, keeping food organized, and closing the door as soon as possible.
Are the controls not set correctly for the surrounding conditions?
Are the doors not closed completely?
Refer to the Using the Controls section.
firmly. If they do not close completely, see The doors will not close completely later in this section.
The motor
Close the doors
The refrigerator seems to make too much noise
The sounds may be normal for your refrigerator. See the
Normal Sounds section.
The ice maker is not producing ice or not enough ice
Has the ice maker just been installed?
to 17 lbs. (6.4 to 7.7 kg) of ice. The ice bin can take three to four days to completely fill, if no ice is used during this time.
Is the freezer temperature cold enough to produce ice?
Wait 24 hours after ice maker hook-up for ice production. See the Using the Controls section.
Is the ice maker wire shutoff arm in the OFF (arm up) position (on some models)?
Lower the wire shutoff arm to the ON (arm down) position. See the “Ice Maker and Storage Bin/Bucket section.
Is the ice maker switch in the OFF (right) position (on some models)?
Move ice maker switch to the ON (left) position. See the Ice Maker and Storage Bin/Bucket section.
Is the water line shutoff valve to the refrigerator turned
Turn on the water valve. See the Connect Water Line to
on?
Refrigerator section in the Installation Instructions.
Does the ice maker mold have water in it or has no ice been produced?
Make sure your refrigerator has been connected to a water supply and the supply shutoff valve is turned on. See the Connect Water Line to Refrigerator section in the Installation Instructions.
Is an ice cube jammed in the ice maker ejector arm?
For models with an interior ice bin, remove the ice from the ejector arm with a plastic utensil. For models with an ice bucket located on the freezer door, access the ice maker by depressing the ice sensor door on the upper left side of the freezer interior. While depressing the sensor door, lift the ice maker service door and remove the ice from the ejector with a plastic utensil. See the Ice Maker and Storage Bin/Bucket section.
Has a large amount of ice just been removed?
to four days for an empty ice bin to completely fill, if no ice is used during this time.
Are the controls set correctly?
See the Using the Controls
section.
Is there a water filter installed on the refrigerator?
filter may be clogged or installed incorrectly. Check the filter installation instructions to ensure that the filter was installed correctly and is not clogged. If installation or clogging is not a problem, call a technician or other qualified person.
If not due to any of the above, there may be a problem
NOTE:
with the water line. Call for service.
The ice bin holds 14
Allow three
The
16
Off-taste, odor or gray color in the ice
Ice bucket difficult to remove
Are the plumbing connections new, causing discolored or off-flavored ice?
Have the ice cubes been stored too long?
Discard the first few batches of ice.
Throw old ice
away and make a new supply.
Does the freezer and ice bin or bucket need to be cleaned?
See the “Cleaning” or “Ice Maker and Storage Bin/
Bucket section.
Has food in the freezer or refrigerator been wrapped properly?
Use airtight, moisture-proof packaging to help
prevent odor transfer to stored food.
Does the water contain minerals (such as sulfur)?
may need to be installed to remove the minerals.
Is there a water filter installed on the refrigerator?
dark discoloration in ice indicates that the water filtration system needs additional flushing. Run additional water through the water dispenser to flush the water filtration system more thoroughly (at least 2 to 3 gal. [8 to 12 L] or 6 to 7 minutes initially). Discard discolored ice.
The ice dispenser will not operate properly
Is the freezer door closed completely?
shut. If it will not shut all the way, see The doors will not close completely later in this section.
Is the ice bin or bucket installed correctly?
with an interior ice bin, push the ice bin in all the way. If the ice bin does not go in all the way, it may not be put in straight. Pull it out and try again. For models with an ice bucket located on the freezer door, the bucket should sit level. To remove the bucket, press the release button on the right side of the bucket and lift straight up. Replace the bucket in the door making sure it is properly aligned and snapped securely into place. Refer to the Ice Maker and Storage Bin/Bucket section.
Has the wrong ice been added to the bin or bucket?
only cubes produced by the current ice maker. If other cubes have been added, remove all cubes and check to see that none have become stuck in the delivery chute.
Has the ice frozen in the ice bin or bucket?
bin or bucket to separate cubes. If cubes do not separate, empty bin or bucket and wait 24 hours for ice to restock.
Has the ice melted around the auger (metal spiral) in the ice bucket?
Dump the ice cubes and clean the ice bucket completely. Allow 24 hours for the ice maker to restock. Do not try to remove the melted ice with a sharp object. You could damage the ice bucket.
Is ice stuck in the delivery chute?
delivery chute with a plastic utensil. Do not use anything sharp to remove the ice. You could cause damage.
Is the ice dispenser stalling while dispensing “crushed
Stop dispensing ice. Change the ice button from
ice?
crushed to cubed. Depress the ice dispenser arm using a sturdy glass. If cubed ice dispenses correctly, depress the button for “crushed” ice and begin dispensing again. Refer to the Water and Ice Dispensers section.
Is there ice in the bucket?
See The ice maker is not
producing ice earlier in this section.
Has the dispenser arm been held in too long?
dispenser arm. Ice will stop dispensing when the arm is held in too long. Wait three minutes for dispenser motor to reset before using again. It is best to take large amounts of ice directly from the ice bin or bucket, not through the dispenser.
Push the door firmly
For models
Shake the ice
Clear the ice from the
Release
A filter
gray or
Use
Is the ice bucket difficult to remove (on some models)?
For models with an ice bucket located on the freezer door, select cubed ice. Using a sturdy glass, quickly depress and release the ice dispenser arm. Open the freezer door, depress the release button on the ice bucket and lift upward. Refer to the Ice Maker and Storage Bin/Bucket section.
The water dispenser will not operate properly
Has the water system not filled?
to be filled the first time it is used. Use a sturdy container to depress the water dispenser bar until the water begins to flow. Flush the water system by dispensing and discarding 2 to 3 gal. (8 to 12 L) of water. Cleaning the system will take approximately 6 to 7 minutes and will help clear air from the line. Additional flushing may be required in some households. See the Water and Ice Dispensers section.
Is the water shutoff valve not turned on or the water line connected at the source?
is turned on and the water source is connected to the refrigerator. See the Connect Water Line to Refrigerator section in the Installation Instructions.
Is the water shutoff valve clogged or incorrectly installed?
See the Connect Water Line to Refrigerator section in the Installation Instructions. If clogging or installation is not a problem, call for service or contact a plumber.
Is there a kink in the home water source line?
suspect a kink in the water line, call for service.
Is there a water filter installed on the refrigerator?
filter may be clogged or incorrectly installed. First, check the filter installation instructions to ensure that the filter was installed correctly and is not clogged. If installation or clogging is not a problem, call for service.
The water system needs
Make sure the water shutoff valve
If you find or
Water or ice is leaking from the dispenser
Is the glass not being held under the ice dispenser long enough, causing the ice to spill?
Hold the container under the ice chute for two to three seconds after releasing the dispenser lever. Water or ice may continue to dispense during this time.
Is an ice cube stuck in the chute and holding the trap door open?
Is there a water filter installed on the refrigerator?
Remove the cube.
water filtration system may have air in the lines, causing water to drip. Additional flushing may help clear air from the lines. Normal dispenser use should flush air from the lines within 24 to 72 hours.
Water flow from the dispenser decreases noticeably
Is there a water filter installed on the refrigerator?
The filter may be full or incorrectly installed. Remove the water filter cartridge (see the Water Filtration System section). Operate the dispenser. If the water flow increases noticeably, replace the filter.
The
The
17
The dispenser water is not cool enough
The doors will not close completely
Has the refrigerator been newly installed?
Allow 24 hours
for the refrigerator to cool completely.
Has a large amount of water been recently dispensed?
Allow 24 hours for the water to cool completely.
Has water not been recently dispensed?
The first glass of
water may not be cool. Discard the first glass of water.
The divider between the two compartments is warm
The warmth is probably due to normal operation of the automatic exterior moisture control. If still concerned, call for service.
Temperature is too warm
Are the air vents blocked in either compartment?
prevents the movement of cold air from the freezer to the refrigerator. Remove any objects from in front of the air vents. See the Ensuring Proper Air Circulation section for the location of air vents.
Are the door(s) opened often?
The refrigerator will warm when this occurs. Keep the refrigerator cool by getting all items out at one time, keeping food organized, and closing the door as soon as possible.
Has a large amount of food just been added to the refrigerator or freezer?
Adding a large amount of food warms the refrigerator. It can take several hours for the refrigerator to return to the normal temperature.
Are the controls set correctly for the surrounding conditions?
Is the refrigerator not cooling?
See the Using the Controls section.
For models with digital controls, turn the unit OFF then ON again to reset. See the Using the Controls section. If this does not correct the problem, call for service.
There is interior moisture buildup
Are the air vents blocked in the refrigerator?
objects from in front of the air vents. See the “Ensuring Proper Air Circulation section for the location of air vents.
Are the door(s) opened often?
Avoid humidity buildup by getting all items out at one time, keeping food organized, and closing the door as soon as possible.
Is the room humid?
It is normal for moisture to build up
inside the refrigerator when the room air is humid.
Is the food packaged correctly?
Check that all food is securely wrapped. Wipe off damp food containers before placing in the refrigerator.
Are the controls set correctly for the surrounding conditions?
Was a self-defrost cycle completed?
See the Using the Controls section.
It is normal for
droplets to form after the refrigerator self-defrosts.
Remove any
This
Are food packages blocking the door open?
Rearrange containers so that they fit more tightly and take up less space.
Is the ice bin or ice bucket out of position?
For models with an interior ice bin, push the ice bin in all the way. If the ice bin does not go in all the way, it may not be put in straight. Pull it out and try again. For models with an ice bucket located on the freezer door, the bucket should sit level. To remove the bucket, press the release button on the right side of the bucket and lift straight up. Replace the bucket in the door making sure it is properly aligned and snapped securely into place. See the Ice Maker and Storage Bin/Bucket section.
Are the pans, shelves, bins, or baskets out of position?
Put the crisper cover and all pans, shelves, bins, and baskets back into their correct positions. See the Crisper and Crisper Covers section for more information.
Are the gaskets sticking?
Clean gaskets according to the
directions in the “Cleaning section.
Does the refrigerator wobble or seem unstable?
Level the refrigerator. See the Adjust Doors and Level Refrigerator sections in the Installation Instructions.
The doors are difficult to open
Are the gaskets dirty or sticky?
the directions in the “Cleaning” section.
Clean gaskets according to
ASSISTANCE
OR SERVICE
Before calling for assistance or service, please check Troubleshooting. It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID
To locate factory specified replacement parts in your area, call our Customer Interaction Center telephone number or your nearest designated service center.
®
appliance.
18
In the U.S.A.
Call the KitchenAid Customer Interaction Center toll free: 1-800-422-1230.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
■ ■ Use and maintenance procedures.Accessory and repair parts sales.Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.). Referrals to local dealers, repair parts distributors, and
service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances Customer Interaction Center 553 Benson Road Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories
To order accessories, call 1-800-442-9991 and ask for the appropriate part number listed below or contact your authorized KitchenAid dealer. In Canada, call 1-800-807-6777.
Stainless Steel Cleaner & Polish
Order Part #8171420
Base grille water filter cartridges:
NOTE: Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
Standard Cartridge:
Order Part #4396164 (LC 400)
WATER FILTER
CERTIFICATIONS
In Canada
Call the KitchenAid Canada Customer Interaction Center toll free: 1-800-461-5681 Monday to Friday 8:00 a.m. - 6:00 p.m. (EST). Saturday 8:30 a.m. - 4:30 p.m. (EST).
Our consultants provide assistance with:
Features and specifications on our full line of appliances.Referrals to local dealers.
For service in Canada
Call 1-800-807-6777. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:
Customer Interaction Center KitchenAid Canada 1901 Minnesota Court Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
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PRODUCT DATA SHEETS

Base Grille Water Filtration System Model WF-LC400/LC400
Tested and certified by NSF International against ANSI/NSF Standard 42 for the reduction of Chlorine (Class I) Taste and Odor and against ANSI/NSF Standard 53 for the reduction of Lead, Cysts and Turbidity.
Substance Reduction Aesthetic Effects
Chlorine Taste/Odor Particulate
Contaminant Reduction
Cyst Turbidity
Lead
: @ pH 6.5
Lead
: @ pH 8.5
Capacity: Service Flow Rate:
U.S. EPA MCL
N/A N/A
U.S. EPA MCL
99.95%**
0.5 NTU
0.015 mg/L
0.015 mg/L
400 Gallons (1514 Liters)
0.5 GPM (1.89 L/min.) @ 60 psi.
Average Influent
2.0 mg/L 610,000/mL*
Average Influent
89,250/mL* 29 NTU
0.16 mg/L***
0.16 mg/L***
Maximum Effluent
N/A N/A
Maximum Effluent
6/mL
0.12 NTU
0.001mg/L
0.002 mg/L
Average Effluent
0.04 mg/L 154/mL
Average Effluent
2.3/mL
0.09 NTU
0.001 mg/L
0.001 mg/L
Minimum % Reduction
N/A N/A
Minimum % Reduction
99.993%
99.59%
99.4%
98.8%
Average % Reduction
98% 99%
Average % Reduction
99.997%
99.69%
99.4%
99.4%
NSF Test Number
994707 994711
NSF Test Number
994710 994710
994708 994709
It is essential that operational, maintenance, and filter
replacement requirements be carried out for the product to perform as advertised.
Model WF-LC400
The filter monitor system measures the amount of water that passes through the filter and alerts you to replace the filter. When 90% of the filter’s rated life is used, the filter indicator light changes from green to yellow. When 100% of the filter’s rated life is used, the filter indicator light changes from yellow to red, and it is recommended that you replace the filter. Use replacement cartridge LC400, part# 4396164. 2002 suggested retail price of $39.95 U.S.A./
Refer to the front cover or Assistance or Service section for
the Manufacturer’s name, address and telephone number. Refer to the “Warranty section for the Manufacturer’s limited
warranty.
Application Guidelines/Water Supply Parameters
Water Supply Water Pressure Water Temperature
30 - 120 psi (207 - 827 kPa)
33° - 100°F (0.6° - 37.8° C)
City or Well
$49.95 Canada. Prices are subject to change without notice. The product is for cold water use only.
Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or after the system.
*Test requirement is at least 100,000 particles/ml of AC Fine Test Dust. **Cyst performance is % reduction based on NSF Standard 53. ***Test requirement is 0.15 mg/L ± 10%. These contaminants are not necessarily in your water supply. Performance may vary based on local water conditions. ® NSF is a registered trademark of NSF International.
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