Use & Care Guide
Manual de Uso y Cuidado
Kenmore®
CROSSOVER MAXTM
Vacuum Cleaner
Aspiradora
Model/Modelo:
125.31220610
Vacuum Cleaner Help Line:
1-877-531-7321 8:00am-5:00pm EST, M-F
Sears Brands Management Corporation
www.kenmore.com
www.sears.com
®
TABLE OF CONTENTS |
|
Before Using Your New Vacuum Cleaner .................................................................................. |
2 |
Packing List ....................................................................................................................................... |
2 |
Kenmore Vacuum Cleaner Warranty .......................................................................................... |
3 |
Important Safety Instructions........................................................................................................ |
4 |
Parts and Features........................................................................................................................... |
5 |
Assembly Instructions................................................................................................................. |
6-7 |
Operating Instructions................................................................................................................ |
8-11 |
Performance/Safety Features................................................................................................. |
12-13 |
Vacuum Cleaner Care.............................................................................................................. |
14-21 |
Troubleshooting ....................................................................................................................... |
23-24 |
Requesting Assistance Or Service..................................................................................... |
Back Cover |
BEFORE USING YOUR NEW VACUUM CLEANER
Please read this guide. It will help you assemble and operate your new Kenmore vacuum cleaner in the safest and most e ective way.
For more information about vacuum cleaner care and operation, call the Vacuum Cleaner Help Line at 1-877-531-7321. You will need the complete model and serial numbers when requesting information. Your vacuum cleaner’s model and serial numbers are located on the Model and Serial Number Plate.
Use the space below to record the model number and serial number of your new Kenmore vacuum cleaner.
Model No.____________________________________________
Serial No. ____________________________________________
Date of Purchase ______________________________________
Keep this book and your sales check (receipt) in a safe place for future reference.
PACKING LIST
Your KENMORE VACUUM CLEANER is packaged with the following parts and components assembled separately in the carton:
1 |
CrossOver Body |
1 |
Pet HandiMate® |
1 |
Nozzle |
1 |
Telescoping Wand |
1 |
Floor Brush |
1 |
Quick Start Guide |
1 |
Handle & Hose Assembly |
1 |
Use & Care Guide |
1 |
Combination Tool |
|
|
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KENMORE VACUUM CLEANER WARRANTY
KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this product is warranted against defects in material or workmanship when it is assembled, operated and maintained according to all supplied instructions.
WITH PROOF OF SALE, a defective appliance will be replaced free of charge.
For warranty coverage details to obtain free replacement, visit the web page: www.kenmore.com/warranty.
This warranty does not cov s, which are expendable parts that can wear out from normal use within the warranty period.
This warranty is void if this product is ever used for other than private household purposes.
This warranty gives you spe egal rights, and you may also have other rights which vary from state to state.
Sears Brands Management Corpor
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IMPORTANT SAFETY INSTRUCTIONS
Read all instructions in this guide before assembling or using your vacuum cleaner.
WARNING:
Your safety is important to us. To reduce the risk of re, electrical shock, injury to persons or damage when using your vacuum cleaner, follow basic safety precautions including the following:
Use your vacuum cleaner only as described in this manual. only with Sears recommended attachments.
Disconnect electrical supply before servicing or cleaning out the brush area. Failure to do so could result in the brush unexpectedly starting, causing personal injury from moving parts.
Do not leave vacuum cleaner when plugged in. " #$ from outlet when not in use and before performing maintenance.
To reduce the risk of electrical shock - Do not use outdoors or on wet surfaces.
Do not allow to be used as a toy. Close attention is necessary when used by or near children.
Do not use with a damaged cord or plug. % vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped in water, return it to a Sears Service Center for assessment before using again.
Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.
Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
Do not handle plug or vacuum cleaner with wet hands.
Do not put any objects into openings.
Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air 'ow.
Keep hair, loose clothing, $ s, and all parts of body away from openings and moving parts.
Turn all controls before unplugging.
Use extra care when cleaning on stairs.
Do not put on chairs, tables, etc. Keep on ' r.
Do not use vacuum cleaner to pick up ' or combustible liquids (gasoline, cleaning '# perfumes, etc.), or use in areas where they may be present. The fumes from these substances can create a re hazard or explosion.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Do not use vacuum cleaner without dust cup and/or in place.
Always clean the dust cup after vacuuming carpet cleaners or freshener, powders, and dust. These products clog the s, reduce 'ow and can cause damage to the vacuum cleaner. Failure to clean the dust cup could cause permanent damage to the vacuum cleaner.
Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the vacuum cleaner or dust cup.
Unplug before connecting Pet
HandiMate®
You are responsible for making sure that your vacuum cleaner is not used by anyone unable to operate it properly.
WARNING:
This product contains a chemical know to the state of California to cause cancer and birth defects or other reproductive harm.
SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuum cleaner is intended for Household use. Re ! Care Guide carefully for important use and safety information. This guide contains safety statements under warning and caution symbols.
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PARTS AND FEATURES
It is important to know your vacuum cleaner’s parts and features to assure its proper and safe use. Review these before using your vacuum cleaner.
REPLACEMENT PARTS
Part
Exhaust Filter
Primary Filter
Belt
Part No.
20-60512*
KC44KDMTZ000
KC28SEDCZ000
To order a replacement part call 1-844-553-6667 or visit www.searspartsdirect.com
* Available online at www.sears.com
NOTE: Detailed illustrations and listings of all vacuum cleaner parts are also available at searspartsdirect.com
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Please pay special attention to these hazard alert boxes, and follow any instructions given. WARNING statements alert you to such hazards as re, electric shock, burns and personal injury. CAUTION statements alert you to such hazards as personal injury and/or property damage.
ASSEMBLY INSTRUCTIONS
Before assembling the vacuum cleaner, check the PACKING LIST (page 2+9 list to verify that you have received all the components of your new Kenmore vacuum
cleaner.
1. Place the body onto the nozzle until body snaps into place.
3. nsert the handle into wand until the handle snaps into place.
2. nsert the hose into body until the hose snaps into place.
4. nsert the telescoping wand' brush until the wand snaps into place.
5. nsert hose clip into the slot on the telescoping wand.
6. < ' # ket.
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. Push wand forward until the telescoping wand snaps in place.
ATTACHMENTS
nsert the combination tool into the holder on the back of the vacuum cleaner as shown.
POWER CORD - WRAPPING
WARNING
Electrical Shock and Personal Injury Hazard
Wrapping the cord too tightly puts stress on the cord and can cause cord damage. A damaged cord is an electrical shock hazard and could cause personal injury or damage.
1. Make sure that upper cord hook is in upright position as shown.
2. Wrap power cord loosely around cord hooks.
3. Lock plug retainer onto the power cord.
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OPERATING INSTRUCTIONS
CAUTION
Moving parts! To reduce the risk of personal injury, DO NOT touch the agitator when vacuum cleaner is on. Contacting the agitator while it is rotating can cut, bruise or cause other injuries. Always turn and unplug from electrical outlet before servicing.
Use caution when operating near children.
POWER CORD - RELEASE & USE
1. Turn the upper cord hook to either side and down to release the power cord.
WARNING
•To reduce the risk of electric shock, this vacuum cleaner has a polarized plug (one blade is wider than the other).
zed outlet only one way" # $ fully in the outlet, reverse the plug. If$ t, c % ' ed technician to install the proper outlet. Do not change the plug in any way.
2. Detach the power cord plug from the power cord and pull the cor upper cord hook.
3. Be sure the power 
cord is locked into the 
locking notch as 
shown. This will help 
manage the cord 
when operating 
vacuum cleaner. 
4. Plug the polarized power cord into a
120 Volt outlet located ne ' r.
WARNING
Personal Injury and Product Damage
Hazard
When any abnormality/failure occurs, stop using the product immediately and disconnect the power plug.
DO NOT use outlets above counters. Damage from cord to items in surrounding area could occur.
5. To restore cord after use turn upper cord hook to the up position, then wrap cord loosely around cord hooks.
WARNING
Electrical Shock And Personal Injury Hazard
Wrapping the cord too tightly puts stress on the cord and can cause cord damage. A damaged cord is an electrical shock hazard and could cause personal injury or damage.
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OPERATION MODES
UPRIGHT MODE
1. Release the handle by placing foot on the nozzle and pull back to change handle position.
2. Press the ON/OFF button to turn the vacuum cleaner on or o .
NOTE: The agitator does not rotate when the vacuum cleaner is in the upright position.
When using the vacuum cleaner on bare ' s, press the BARE FLOOR selector to# $ r.
Pressing the BARE FLOOR selector again will turn the agitator on.
CROSSOVER MODE
1. Place vacuum cleaner in the upright position.
2. Press and hold body release.
3. % = of nozzle.
- -
FLOOR BRUSH MODE
1.Press WAND RELEASE button.
2.Pull back to release w > ' brush.
3.Lift w ' # %rom vacuum cleaner.
ABOVE FLOOR MODE
1. Press WAND
RELEASE button.
2. Pull up to release wand for abov ' cleaning.
3. Slide attachment collar over open end of wand. eeded. See
ATTACHMENT USE TABLE (page 11).
USING ATTACHMENTS ON HANDLE
1.Place the vacuum cleaner in the upright locked position.
2.Remove the handle
from the wand by pressing the HANDLE RELEASE button.
3. Slide attachment collar over open end% 9 attachments as needed. See
ATTACHMENT USE TABLE (page 11).
CAUTION
When using attachments, be careful not to overextend the stretch hose when reaching. Trying to reach beyond the hose stretch capability could cause the vacuum cleaner to tip over.
CAUTION
DO NOT pull the vacuum cleaner around the room by the hose. Property damage or personal injury could result.
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ATTACHMENTS
COMBINATION TOOL
The combination tool can be attached to either the handle or the telescoping wand. Slide the collar of the tool over the open end of the handle or wand.
revice tool mode for cleaning in tight spaces such as furniture, between cushions, and stairs. See ATTACHMENT USE TABLE (page 11).
Set the combination tool in dusting brush mode by pressing the release button and sliding the dusting brush to the end of the9 # $ # mode for cleaning loose surfaces such as drapes. See ATTACHMENT USE TABLE
(page 11).
To return the combination tool to crevice tool mode press the release button and slide the dusting brush down the combination tool.
TELESCOPING WAND
The wand length is adjustable and requires no assembly. To adjust, grip collar and slide to desired position.
PET HANDIMATE®
The Pet HandiMate® can be attached to either the handle or the telescoping wand.
Pet HandiMate® pivots for more convenient cleaning.
ATTACHMENT USE TABLE
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CLEANING AREA |
= Applicable |
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Between |
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ATTACHMENT |
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Furniture* Cushions* Drapes* |
Stairs |
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Floors |
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Carpet Bare |
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CREVICE TOOL
DUSTING BRUSH
PET HANDIMATE®
* Always clean attachments before using on fabrics.
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PERFORMANCE/SAFETY FEATURES
MOTOR PROTECTION SYSTEM
THERMAL PROTECTOR
This vacuum cleaner has a thermal protector which automatically trips to protect the vacuum cleaner suction motor.% $ "rev 'ow of air to the motor, the thermal protector turns# y. This allows the motor to cool in order to prevent possible damage to the vacuum cleaner.
To reset thermal protector: Turn the vacuum cle # " #$ "ower cord from the outlet to allow the vacuum cleaner to cool and the thermal protectors to reset.
CAUTION
Always return the vacuum cleaner to the upright position before using the hose and attachments. Failure to do so may result in overheating of the agitator motors and can cause the thermal protectors to trip.
Check for and remove clogs, and empty dust cup if necessary. Also check and replace any clogge$ " Wait approximately 50 minutes before restarting vacuum cleaner.
BY-PASS VALVE
This vacuum cleaner has a By-Pass Valve which prevents motor overheating and damage. The valve opens to provide cooling air when a clog prevents normal'ow to the vacuum cleaner suction motor. You will notice a change of sound as air rushes through the valve opening.
To correct problem, empty the dust cup and clean the primar+ $ r 7 r. If using attachments, adjust suction control to allow for gre 8ow.
NOTE: The By-Pass Valve may open when using attachments or when cleaning new carpet due to reduce 'ow caused by the attachments themselves or by new" $ # #" @# J y.
NOTE: Do not block By-Pass Valve.
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AGITATOR RESET
The agitator has built-in protection against motor damage should the$ [ 9 % $ ows down or stops, the agitator overload protector# $ r. The vacuum cleaner suction motor will continue to run.
To correct problem: T# # " #$ vacuum cleaner, remove obstruction, then press the A\ TATOR RESET button.
NOTE: Once the agitator motor shuts down, clear jam from agitator and wait a minimum of 20 seconds before resetting.
% "roblem persists, have the vacuum cleaner serviced b= @# ed technician.
SUCTION CONTROL
The suction control allows you to change vacuum cleaner suction for di erent fabric and carpet weight.
•Opening control decreases suction for draperies and lightweight rugs.
•Closing control increases suction for upholstery and carpets.
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VACUUM CLEANER CARE
Always follow all safety precautions when performing maintenance to the vacuum cleaner.
WARNING
Electrical Shock And Personal Injury Hazard
Disconnect electrical supply before servicing or cleaning the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.
CLEANING EXTERIOR AND ATTACHMENTS
1.T# # " #$ vacuum cleaner. DO NOT drip water on vacuum cleaner.
2.To clean exterior, or to reduce static electricity and dust build-up, wipe outer surface with a clean, soft cloth that has been dipped in a solution of mild liquid detergent and water, then wrung dry. Wipe dry after cleaning.
Wash crevice tool and dusting brush in warm soapy water, rinse and air dry. Do not clean in dishwasher.
CAUTION
Do not use attachments if they are wet. Attachments used in dirty areas, such as under a refrigerator, should not be used on other surfaces until they are washed. They could leave marks.
VACUUM CLEANER STORAGE
Replace hose and wand in storage position if necessary (see p $ ! 7).
Gather the cord and wrap it loosely around the upper and lower cord hooks. Lock plug retainer onto the power cord.
Store the vacuum cleaner in a dry, indoor are ' > ked in the upright position.
WARNING
Electrical Shock And Personal Injury Hazard
Wrapping the cord too tightly puts stress on the cord and can cause cord damage. A damaged cord is an electrical shock hazard and could cause personal injury or damage.
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EMPTYING DUST CUP
WARNING
Always unplug power cord from electrical outlet before performing any service on vacuum cleaner.
TO REMOVE DUST CUP
1. Lift dust cup handle located at the top of the dust cup.
2. Pull the dust cup handle up and lift dust cup up and out of the vacuum cleaner.
TO EMPTY DUST CUP
1.Raise dust cup handle to the vertical position.
2.Hold dust cup over a trash container.
3.Press the dust
cup latch downward to release the door.
The door will swing open and the debris will fall into the trash container.
4. Shake the dust cup to release any debris that might hang in the pr ] r.
5. After the dust cup is empty of debris,= door. Make sure you hear a “click” sound to indicate that the door is fully latched.
3. Remove any clogs that might be located in the suction port or" rt area.
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