X-TYPE
DATE
01/03
XT303-S932
SERVICE
Overheating – Cooling Fans Inoperative –
TECHNICAL BULLETIN
MODEL
2002-03 MY
X-TYPE
Replace Module Prior To Retailing –
VIN
Service Action S932
This Service Action Applies to Vehicles That Have Not Been Retailed
Issue:
The cooling fan module on X-TYPE vehicles may fail under certain circumstances.
There are various root causes but the design and quality of the printed circuit board
within the cooling fan module are the most significant. The NAND gate used in the
circuit is defective causing multiple failure modes, this can result in high engine
temperature and overheating due to the cooling fans not operating.
A change has been implemented in production from VIN C91720. On these vehicles a
‘Philips’ printed circuit board has been used that has a modified voltage spike protection
strategy.
C00294-C91719
Action:
To prevent customers from experiencing this issue, install the latest specification cooling
fan module on 2002-03 MY X-TYPE vehicles within the above VIN range that have not
been retailed.
PROCEDURE
1. Install new cooling fan module (see Workshop Manual, JTIS CD ROM, section:
303-03, SRO 26.25.38).
Date of issue 01/03 Bulletin Number XT303-S932 Page 1 of 2
Parts Information:
DESCRIPTION PART NUMBER QTY
Cooling Fan Module C2S 24957K 1
Warranty Information:
Warranty claims should be submitted quoting S932 in place of the warranty fault code
together with SRO: 26.25.38 and the relevant part number. This will result in a labor time
allowance of 0.8 hours to replace the cooling fan module and payment for the part used.
Should the vehicle be brought back into the workshop for this action alone to be
undertaken, an additional labor time allowance of 0.1 hours can be claimed quoting
SRO: 10.10.10 for drive in/drive out.
Warranty claims should be submitted quoting the information found in the table below.
This will result in payment of the stated time and, where applicable, parts/miscellaneous
expense codes.
The options that allow for drive in/drive out may only be claimed when the vehicle has
been brought in to the workshop for this action alone to be undertaken.
The SROs and parts items listed above have been included for information only, there
will be no requirement to enter the parts or SROs onto the claim.
Service Action S932
2.5L VIN Range 2XC00294 - 2XC91719
3.0L VIN Range 2WC00294 - 2WC91719
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NOTE: Always perform a DDW claim search first to determine
whether this service action has been performed on this vehicle. The
warranty selection under the vehicle inquiry will give a listing of all
claims against the vehicle. If this service action number appears in
the program code field, do not perform this service action.
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Page 2 of 2 Bulletin Number XT303-S932 Date of issue 01/03
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