The inform atio n con tain ed in thi s guid e is ba sed on t he be st ef fo rt s of GN Ne tco m to inc lude al l nece ss ar y, ava ilabl e and a ppro pria te in form atio n at th e time o f its c rea tion . Any a dvic e con tai ned in this gui de is of a g ener al na ture o nly a nd shou ld be ind epend entl y ver ifi ed
before pur cha se or o ther a ct ion. GN N etc om is no t res pons ible for any c laim s ari sing f rom er ror s or out- of-da te in form atio n con tain ed wi thin t his gui de.
V04_1112
ABOUT GN NETCOM
Through its Jabra brand, GN Netcom is a world leader in innovative headset solutions. With employees and sales offices around the world, GN Netcom develops and markets
a broad range of headsets and in-car speakerphones for mobile users and both wireless and corded headsets as well as speakerphones and other devices for contact center
and office-based users. On December 31 2010, GN Netcom employed around 850 employees. For further company information, please visit jabra.com
JABRA® IS A REGISTERED TRADEMARK OF GN NETCOM A/S
WWW.JABRA.COM
WORD MARK AND LOGOS ARE OWNED BY THE BLUETOOTH SIG, INC. AND ANY USE OF SUCH MARKS BY GN NETCOM A/S IS UNDER LICENSE. (DESIGN AND SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE)
®
JABRA BUSINESS SOLUTIONS
THE BLUETOOTH
2012
Page 2
JABRA BACKGROUND
JABRA BUSINESS SOLUTIONS
Jabra headsets combine the latest design and technology to give you superb quality and comfort. Whether your priority is optimal sound for
a contact center, clear wireless calls at work or quality audio in video conferencing, you’re sure to find a high-performing, innovative Jabra
solution that meets your needs.
BROUGHT TO YOU BY JABRA
Jabra is a brand by GN Netcom – one of the world’s leading
and fastest growing suppliers of hands-free communications
solutions. Building on its long tradition of innovation, Jabra devel-
ops, manufactures and markets a broad range of wireless headsets
for mobile users and wireless and corded headsets for contact
centers and office-based users.
ENHANCING THE USER EXPERIENCE
Our development focus continues to be enhancing the user
experience. As a result, we have delivered several groundbreaking
innovations in recent years. For example, the first ever headset
with a touch screen base was launched in 2009, making set-up and
call handling simpler and more intuitive than ever. Our pioneering
sound technologies, such as Noise Blackout™ and noise-canceling
microphones, ensure that users enjoy the highest quality communi-
cation even in noisy environments.
JABRA AND UNIFIED COMMUNICATIONS
UC solutions make it possible for companies to reduce IT,
telephony and travel costs. They enhance productivity and stream-
line communications for the end user. Enabling a common commu-
nications interface, UC solutions also support green initiatives such
as working from home and remote cooperation between virtual
teams. Jabra makes significant investments in the development
of UC solutions, introducing new technologies such as wideband
sound, which are invaluable in the UC environment.
STRATEGIC ALLIANCE PROGRAMS
Jabra has established strategic alliances with key players in
traditional desk phone solutions and UC applications. These
alliances have enabled us to develop and co-develop several
compatible and integrated solutions while continuing to add value
to our offering. As a result, we are able to deliver superb solutions
which are unrivalled for user experience in the headset industry.
Some of our strategic alliance partners are: Aastra, Alcatel-Lucent,
Avaya/Nortel, Cisco, IBM, Microsoft, Polycom, Siemens and Toshiba.
AWARD WINNING INNOVATIONS
What makes it possible for Jabra to repeatedly introduce such high
quality, groundbreaking products? One contributing factor is that
Jabra has its own research facilities in Denmark. Using a variety of
different test facilities, the company’s developers use this facility
to conduct tests on the sound technologies of new headsets.
Over the years, the Jabra brand has received numerous product and
design awards, including the IF product design award 2012, Unified
Communications
2011 TMC Labs Innovation Award, “Best Sound in Call Centers
2011” - and more.
®
Magazine’s 2010 Product of the year award,
INDEX
PAGE TOPIC PAGE TOPIC
JABRA BACKGROUND
214
415
THE BENEFITS OF JABRA HEADSETS
418
USER TYPES
624
UNIFIED COMMUNICATIONS
830
OFFICE SOLUTIONS
CONTACT CENTER SOLUTIONS
1032
1242
CHOOSE THE RIGHT HEADSET
HEADSET COMPARISON GUIDE
SAVE TIME AND MONEY
WIRELESS HEADSETS
CORDED HEADSETS
SPEAKERPHONES
ACCESSORIES
PRODUCT OVERVIEW
All our solutions are compatible with all leading UC vendors.
JABRA SOLUTIONSJABRA SOLUTIONS
2
HEADSET SOLUTIONS
3
3
Page 3
THE BENEFITS OF JABRA HEADSETS
Results from a Jabra study of efficiency gains concluded that
using a headset 8-out-of-10 employees have experienced
increased productivity by replacing their handset with a Jabra
headset.* This is an important finding as increased employee
productivity can mean an increase in profits. Better working
processes and increased personal comfort provide improved
customer relations and better employee satisfaction. Other
findings from the study include:
1. IMPROVED ERGONOMICS
Using a headset eliminates the strain caused by cradling a handset
between the shoulder and ear - and makes talking on the phone
more comfortable. With 57% of employees surveyed complaining
of back, neck or shoulder problems at work, Jabra headsets could
obviously make a real difference. Designed for all-day wear, they
guarantee comfort, even for those in phone intensive roles.
* Jabra Efficiency Study 2008
100
85%
80
60
% Percentage
40
20
0
Work more
effectively
28%
Better
ergonomics
15%
More
flexibility
2%2%
More fun
at work
advantages
Respondents were allowed to provide more than one answer
2. MORE HANDS-FREE WORKING
The quality and design of the Jabra headsets are unmatched:
Working hands-free is not only liberating for the employee but it
helps improve the company’s bottom line, too. While the user is
taking a call via a headset they have both hands free to do other
things, such as type documents, make notes or retrieve files. More
productive employees mean less time is wasted.
DURABILITY
Jabra headsets are reliable and built to last. Every headset is sub-
ject to extensive testing, everything from cable flexing over boom
arm rotations to acoustic tests. Their reliability saves you replace-
ment costs and time lost on repairs.
3. MOBILITY
Wireless headsets go one step further since employees can move
around the office while talking. The Jabra portfolio of wireless
headsets have a range of up to 150m/450ft, (dependent on device
chosen), allowing staff to visit colleagues, sit away from their desk
No
or retrieve files or print-outs while on a call. The ability to answer a
call while on the move ensures a minimum of call backs.
4. SIGNIFICANT EFFICIENCY GAINS
Productivity increases with a headset, partly because employees
can multitask while talking and partly because they’re more
comfortable. Both these factors contribute to improved customer
relations, increased employee satisfaction and reduced staff turn-
over.
SOUND CLARITY
Jabra headsets incorporate the finest in acoustic technology which
ensures consistent sound clarity. All headsets feature PeakStop™
technology in order to protect the user against sudden harmful
high peaks. A noise-canceling microphone ensures that others can
hear you clearly.
SECURITY
All Jabra wireless office headsets encrypt the signal between the
headset and base digitally. This guarantees confidentiality so you
can talk freely, safe in the knowledge that the only people listening
are the ones you’ve called.
JABRA USER TYPES
Professionals have different communication needs depending on
their situations. Some people are based solely at their desks,
others move throughout the office, while some employees need the
freedom to work wherever they want. What’s common for all these
people is the need for a solution that is tailored to their specific
needs – a solution that increases their productivity while provid-
ing optimal performance and comfort. To match the right headset
to the right user, it’s important to assess the needs and working
behavior of the individual. At Jabra, we have headsets for virtually
every type of work style, industry, profession and office environ-
ment. And to make it easier to choose the right headset, we have
defined 3 main user types that help narrow the range of relevant
headsets.
DESK CENTRIC
- Desk centric workers – office professionals and
contact center workers, who spend most of their
time in the office, at their desk, on the phone
- Uses desk phone and/or PC softphone
- Headsets need to comply with the requirements of
the traditional office user in terms of audio quality,
usability and wearing comfort
OFFICE CENTRIC
- Corridor warriors – professionals who spend more
time in the office than on the road. They need to
work around the office to perform
- Uses the desk phone at the office along with the
mobile phone and occasionally pc softphone
- Headsets need to comply with the requirements of
the traditional office user in terms of audio quality,
usability, wearing comfort and range
MOBILE CENTRIC
- Mobile warriors – professionals who spend more
time on the road than in the office. They need to
be able to work anywhere to perform
- Uses the headset in the office as well as outside
plications such as telephony, audio and video conferencing, email
and instant messaging under a common user interface. By adding
a presence indicator and click to call, colleagues always know when
and how you can be contacted. The end result is an increase in
workplace productivity and a reduction in telephony charges and
travel expenses.
ADVANTAGES TO USERS
UC gives users the potential to communicate freely with the same
pool of data (phone numbers, email addresses, etc.) through a UC
client or end point. Applications can be integrated into a single in-
terface, including fixed and mobile voice, e-mail, messaging, video,
and IP telephony. A presence indicator, connected to applications
such as your calendar, email and collaboration applications, gives
real time updates on your status and availability to colleagues and
vice versa.
The combination of a common interface and greatly improved
sound quality – enabled by wideband sound in the UC application
and accessed via the user’s Jabra wideband headset - increases the
user’s sense of proximity, regardless of location. This makes work-
ing at a distance easy and promotes cooperation between virtual
teams, effectively reducing the need to travel.
HEADSETS AS PART OF A UC SYSTEM
Audio end-points, i.e. headsets, play a central role in the UC-enabled
world. Jabra audio endpoints provide a high quality, consistent
audio experience with true wideband sound. They have been tried
and tested to work with leading UC and VoIP platforms, ensuring
an intuitive user experience for customers. As office audio evolves
to include voice, audio, web and video conferencing, Jabra aims to
deliver solutions that are easy to set up, manage and use.
PRODUCT OVERVIEW
PAG EHEADSETDESK
PHONE
18Jabra PRO™ 9470
19Jabra PRO™ 9465 Duo
20Jabra PRO™ 9460
20Jabra PRO™ 9460 Duo
20Jabra PRO™ 9450
21Jabra GO™ 6470
21Jabra GO™ 6430
23Jabra PRO™ 930
23Jabra GO™ 660
25Jabra BIZ™ 2400 USB
••
••
••
••
••
••
PCMOBILE
PHONE
•
•
•
•
PAG EHEADSETDESK
26Jabra GN2000 USB
27Jabra DIAL™ 520 USB
28Jabra UC VOICE™ 750
28Jabra UC VOICE™ 550
29Jabra UC VOICE™ 250
29Jabra UC VOICE™ 150
30Jabra SPEAK™ 410
Connects to mobile phones via Bluetooth
Connects to IP desk phone via USB
PHONE
PCMOBILE
PHONE
•
•
•
•
•
•
•
®
JABRA SOLUTIONSJABRA SOLUTIONS
67
Page 5
OFFICE SOLUTIONS
MOBILITY - WORK WHERE YOU WANT
True productivity comes from real mobility. More and more office
professionals spend time away from their desk. In a typical day
that could mean hot desking, going to and from meetings, asking
colleagues for information or even working from home using a UC
platform or VPN. All this sets high demands on the equipment they
use.
To stay on top of an ever-growing flow of information,
today’s office professionals use a combination of technologies,
including desk phone, softphone and mobile phone to increase
their efficiency. More and more companies are migrating to UC
PRODUCT OVERVIEW
PAG EHEADSETDESK
18Jabra PRO™ 9470
19Jabra PRO™ 9465 Duo
PHONE
••
••
PCMOBILE
PHONE
platforms, taking advantage of the ability to streamline
communication via applications such as voice, email, video
conferencing, etc. Jabra is in the forefront of this development
with a complete portfolio of multiuse-headsets – ready for the
UC future.
NEEDS MEET TRENDS
A single, compatible, multiuse headset provides office
professionals the means to work from all their phone systems
in any location simultaneously. Comfort, clear sound, complete
call control and the ability to conference via the headset make
people’s jobs easier, more productive and more enjoyable.
PAG EHEADSETDESK
25Jabra BIZ™ 2400 USB
26Jabra GN2100
PHONE
•
PCMOBILE
PHONE
•
20Jabra PRO™ 9460
20Jabra PRO™ 9460 Duo
20Jabra PRO™ 9450
21Jabra GO™ 6470
21Jabra GO™ 6430
22Jabra GN9120 Midi
22Jabra GN9120 Flex
22Jabra GN9120 Micro
22Jabra GN9120 Duo
23Jabra PRO™ 930
23Jabra PRO™ 920
23Jabra GO™ 660
24Jabra BIZ™ 2400
••
••
••
••
•
•
•
•
•
•
•
•
•
26Jabra GN2000
26Jabra GN2000 USB
27Jabra BIZ™ 1900
27Jabra DIAL™ 520 USB
28Jabra UC VOICE™ 750
28Jabra UC VOICE™ 550
29Jabra UC VOICE™ 250
29Jabra UC VOICE™ 150
30Jabra SPEAK™ 410
Connects to mobile phones with Jabra LINK™ MOBILE cords
Connects to softphones with Jabra LINK™ 220/280
Connects to mobile phones via Bluetooth
Connects to IP desk phone via USB
•
•
•
•
•
•
•
•
•
®
8
JABRA SOLUTIONSJABRA SOLUTIONS
9
Page 6
CONTACT CENTER SOLUTIONS
SATISFY MORE CUSTOMERS
Jabra headsets are designed to fit the unique needs of contact
centers that want to meet their customers where they are – online
or on the phone – using the latest acoustic and communications
technology.
Comfortable, hygienic and easy to use, Jabra headsets have
plug and play capabilities, wideband sound and noise-reducing
technology that increase the number and quality of calls and
improve customer communication and service.
PRODUCT OVERVIEW
PAG EHEADSETDESK
19Jabra PRO™ 9465 Duo
20Jabra PRO™ 9460
20Jabra PRO™ 9460 Duo
20Jabra PRO™ 9450
PHONE
••
••
••
••
PCMOBILE
PHONE
WORK SMARTER
Traditionally, contact center agents have been using corded
headsets. Now, using wireless headsets, contact center workers
can move freely around the workplace, enabling them to be more
productive and increasing their call rate. Jabra provides a complete
range of corded and wireless headsets that meet all professional
demands.
PAG EHEADSETDESK
26Jabra GN2100
26Jabra GN2000
26Jabra GN2000 USB
27Jabra BIZ™ 1900
PHONE
•
•
•
PCMOBILE
PHONE
•
22Jabra GN9120 Flex
22Jabra GN9120 Duo
24Jabra BIZ™ 2400
25Jabra BIZ™ 2400 USB
•
•
•
•
27Jabra BIZ™ 1900 USB
Connects to mobile phones with Jabra LINK™ MOBILE cords
Connects to softphones with Jabra LINK™ 220/280
Connects to mobile phones via Bluetooth
Connects to IP desk phone via USB
•
®
JABRA SOLUTIONS
10
JABRA SOLUTIONS
11
Page 7
CHOOSE THE
STEP 1
WHICH TYPE OF USER ARE YOU?
DESK CENTRICOFFICE CENTRICMOBILE CENTRIC
You spend most time
in the office, at the desk,
on the phone.
You spend more time in the
office than on the road. You
need to work around the
office to perform.
You spend more time on
the road than in the office.
You need to be able to work
anywhere to perform.
RIGHT HEADSET
IMPROVING THE QUALITY OF INCOMING CALLS
Of course, even though your Jabra headset may be one of the best
on the market, the person on the other end may not enjoy the
same advantage. That’s why Jabra also features IntelliTone on se-
lected models. This helps reduce unwanted noise on incoming calls.
It provides automatic limitation of the time-weighted average noise
exposure during a workday. But you don’t have to think about that
– just enjoy your reduced stress levels after a long, productive day.
To get the most from your headset investment, it’s important to consider the individual requirements of potential users. Different
people within the same company often have different needs, and therefore require different headsets. The choice depends on a
variety of factors, such as the amount of time spent on the phone, the kind of job you do, whether or not the office is open plan or
private and which type of phone you’re using. Follow the five simple steps listed at the right to find the best solution for yourself
and your business.
BETTER SOUND
Sound and customer service go hand in hand. You need to hear
what’s being said, and they need to hear you. But if your
conversation is constantly interrupted by “Could you repeat that,
please?” satisfaction can quickly give way to frustration.
NOISE-CANCELING TECHNOLOGIES
Unwanted background noise when you are speaking in a noisy
environment (a contact center, for example, or outdoors on a
windy day) is always a problem. Therefore, Jabra has developed
Noise Blackout™. Using a sophisticated digital signal processing
algorithm, our headsets separate sound coming from two differ-
ent built-in microphones. This lets them distinguish sounds coming
from two different directions – your mouth, and everything else –
and cancel the sounds that are not relevant.
NARROWBAND/WIDEBAND SOUND
Traditional landline telephony is limited to 300-3,400 Hz. But
with the advent of softphone applications the frequency range is
dramatically increased. That’s why Jabra offers full wideband units
that go from 150-6,800 Hz. And if you want to use other PC
applications when you’re not speaking to someone, we can even
provide true hi-fi receivers featuring frequency response from
80-15,000 Hz.
STEP 2
WHAT DEVICE DO YOU NEED TO CONNECT WITH?
To ensure that your headset solution is compatible with your phone
system, please consider your connectivity needs. If unsure, please
contact your Jabra reseller for advice.
TRADITIONAL DESK TELEPHONE
CONNECTION TO A TELEPHONE LANDLINE
(TRADITIONAL DESK TELEPHONE)
The headset can be connected to the telephone
in several different ways.
MOBILE TELEPHONE
CONNECTION TO A MOBILE PHONE
Bluetooth® headsets can be linked to a Bluetooth-
compatible mobile phone by wireless connection,
enabling the user to take and finish calls directly
on the headset. Corded headsets can be connected via a Jabra
LINK™ MOBILE cord.
STEP 3
DOES YOUR TELEPHONE DEVICE OFFER WIDEBAND?
- If your device offers wideband audio, we recommend you choose
our UC ready corded or wireless solutions with wideband support
STEP 4
DO YOU NEED A WIRELESS OR CORDED HEADSET?
CORDED HEADSET SOLUTIONS ARE SUITABLE IF:
- You only ever work at your desk.
- You want the best possible inbound sound quality in one or both
ears.
- You want Hi-Fi stereo quality.
STEP 5
HOW NOISY IS YOUR WORKPLACE?
Office environments can be quiet, but more often they are not!
That’s why Jabra has developed a range of microphones for profes-
sional users. Which of the descriptions to the right best describes
the environment you work in?
We offer three different business-grade microphones to ensure your
voice is transmitted clearly, no matter what kind of environment you
work in.
- Omni-directional microphone - Ideal for use in most normal office
environments
- Noise-canceling microphone - Great for use in noisier, open office
environments
- Ultra noise-canceling microphone - Ideal for use in very noisy envi-
ronments where background noise can interfere with your calls and
if colleagues are seated close to each other
PC VIA USB
CONNECTION TO A PC VIA USB
Headsets and USB enablers equipped with a
USB plug can be connected to a PC very easily.
SEVERAL DEVICES
SIMULTANEOUS CONNECTION TO SEVERAL DEVICES
Multiuse headsets can be connected to several
different telephones simultaneously, enabling
the user, for example, to accept calls to the
landline and the mobile.
UC SPECIFICATIONS
COMPLIANCE WITH UC SPECIFICATIONS
Wireless models offer wideband audio and are equipped with a
USB plug; most models offer special functions available via the
UC provider. Corded models with wideband available.
WIRELESS HEADSET SOLUTIONS ARE IDEAL IF:
- You want the freedom to work at your desk and move around the
office.
- You like to grab a cup of coffee, get the paper in the printer or go
and consult with a colleague without missing a call.
- You want a sleek, attractive headset design without cords.
- You see the need for multi-unit conferencing capability
QUIET
Traditional, single-office environment with
low to no background noise
MODERATELY NOISY
Shared office or open office environment
where background noise is present
NOISY
Very noisy environments such as customer
service or contact centers where background
noise often interferes with your calls
JABRA SOLUTIONSJABRA SOLUTIONS
1213
Page 8
HEADSET
SAVE TIME AND MONEY
WITH A JABRA HEADSET
COMPARISON
GUIDE
Jabra BIZ™ 2400
Jabra BIZ™ 2400 USB
Jabra GN2100
Jabra GN2000
Jabra GN2000 USB
Jabra BIZ™ 1900
Jabra BIZ™ 1900 USB
Jabra UC VOICE™ 750
Jabra UC VOICE™ 550
Jbara UC VOICE™ 250
Jabra UC VOICE™ 150
Jabra DIAL™ 520 USB
Jabra PRO™ 9470
Jabra PRO™ 9465 Duo
Jabra PRO™ 9460
CATEGORY
Headset for desk phone
Headset for PC
Headset for mobile phone
Solutions with wideband*
MOBILITY
Corded
Wireless
Multiuse
SOUND EXPERIENCE
Noisy
Moderately noisy
Quiet
Sound in one ear
Sound in both ears
WEARING STYLE
Headband
Earhook
Earloop
Neckband
In the ear
Handset
Speakerphone
•
•
•
••••••••••••••••••••
•••••••••••••
•••••••••
•••••••••••••
•••••••••••••••••••••••
•••••••••••••••••••••••••••
•••••••••••••••••••••••
•••••••••••••
••••••• ••••••••••••••••
••••••••••
•••
••
•
•
•
••••••••••••••••
••••
•••••••••••
••••••••••••••
•
Jabra PRO™ 9460 Duo
Jabra PRO 9450
Jabra GO™ 6470
Jabra GO™ 6430
Jabra GN9120 Flex
Jabra GN9120 Micro
Jabra GN9120 Midi
Jabra GN9120 Duo
Jabra PRO 930
Jabra PRO 920
Jabra GO™ 660
•
Jabra SPEAK™ 410
•
BOOST PRODUCTIVITY
When your employees start using a headset, your company will
experience an immediate productivity boost. That’s because with
a headset, multi-tasking is suddenly not only possible, but easy
and comfortable too! Overall employee satisfaction increases in
proportion to comfort. Your employees save time, your company
saves money and before long, the headset solution has paid for
itself.
GAIN 7.5 MINUTES PER HOUR!
Combining the findings of four separate studies, we calculated the
average amount of time saved when using a wireless headset.
Once rounded down to compensate for any inaccuracies, the result
came to 7.5 minutes saved per hour spent on the phone. In reality
the impact could be even greater. For details on the four studies,
go to www.jabra.com/roi and download our ROI Backgrounder.
Connects to IP desk phone via USB
Connects to mobile phones with Jabra LINK™ MOBILE cords
Connects to softphones with Jabra LINK™ 220/280
JABRA SOLUTIONSJABRA SOLUTIONS
1415
Connects to mobile phones via Bluetooth
Optional extra accessory
* Corded QD models with wideband available
®
Page 9
JABRA SOLUTIONS
JABRA SOLUTIONS
16
JABRA SOLUTIONS
17
Page 10
WIRELESS HEADSETS
Many business people are spending less and less time at their desks. The demands of a successful business require employees to
interact and cooperate with different departments and teams, and this often involves moving around. Wireless capabilities provide
availability and freedom of movement. Now you can stay in control of your communications without being chained to your desk.
Jabra PRO™ 9470
Jabra wireless headsets consistently deliver high quality sound up
to 150 m/450 ft from your desk. This means you can move freely
between your office and meeting rooms, using just one headset
for all your calls. Your hands are always free, making it possible to
search for documents, make copies or enter data on your PC while
Jabra PRO™ 9465 Duo
talking. The headset lets you provide better service to customers
and reduce the amount of time wasted on calling people back.
Jabra wireless solutions give you unsurpassed freedom of
movement – around the office, on the road – or both.
STAY IN TOUCH
AROUND THE OFFICE.
- User-friendly touch screen for easy call control
- Triple connectivity: desk phone, softphone and mobile phone
- 4-way call handling: via headset, touch screen, PC Call Manager
or keyboard shortcut
- Dial pad for mobile phones and softphones
- Easy installation with SmartSetup wizard
- Wideband sound for desk and softphones
- Dual-microphone Noise Blackout™ and Digital Signal Processing
- Full hearing protection with Jabra SafeTone
- Up to 150 meters wireless range
- Up to 9 hours talk time
- Conference/supervisor mode for up to 4 headsets
- Future-proof investment - free product upgrades via Jabra PC Suite
- Choice of 3 wearing styles for greater comfort
STAY IN TOUCH
AROUND THE OFFICE.
- User-friendly touch screen for easy call control
- Triple connectivity: desk phone, softphone and mobile phone
- 4-way call handling: via headset, touch screen, PC Call Manager
or keyboard shortcut
- Dial pad for mobile phones and softphones
- Easy installation with SmartSetup wizard
- Wideband sound for desk and softphones
- Noise-canceling microphone and Digital Signal Processing
- Full hearing protection with Jabra SafeTone
- Up to 150 meters wireless range
- Up to 10 hours talk time
- Conference/supervisor mode for up to 4 headsets
- Future-proof investment - free product upgrades via Jabra PC Suite
OpenStage Ready
T
D
E
E
S
T
JABRA SOLUTIONSJABRA SOLUTIONS
1819
TM
TMTM
OpenStage Ready
T
D
E
E
S
T
TM
Page 11
Jabra PRO™ 9460
Jabra GO™ 6470
STAY IN TOUCH
AROUND THE OFFICE.
- User-friendly touch screen for easy call control
- Dual connectivity: desk and softphone
- 4-way call handling: via headset, touch screen, PC Call Manager
or keyboard shortcut
- Dial pad for mobile phones and softphones
- Easy installation with SmartSetup wizard
- Wideband sound for desk phone and soft phone
- Noise-canceling microphone and Digital Signal Processing
- Full hearing protection with Jabra SafeTone
- Up to 150 meters wireless range
- Up to 10 hours talk time
- Conference/supervisor mode for up to 4 headsets
- Choice of 3 wearing styles to suit individual users
(neckband as accessory)
- Future-proof investment - free product upgrades via Jabra PC Suite
- Choice of mono/duo versions
STAY IN TOUCH
WHEREVER YOU GO.
- User-friendly touch screen for easy call control
- Triple connectivity: desk phone, softphone and mobile phone
- 4-way call handling: via headset, touch screen, PC Call Manager
or keyboard shortcut
- Dial pad for mobile phones and softphones
- Easy installation with SmartSetup wizard
- Wideband sound for softphones
- Dual-microphone Noise Blackout™ and Digital Signal Processing
- Full hearing protection with Jabra SafeTone
- Up to 100 meters wireless Bluetooth® range (25 m for mobile phone)
- Up to 6 hours talk time
- Conference/supervisor mode for up to 4 headsets
- Future-proof investment - free product upgrades via Jabra PC Suite
- Choice of 3 wearing styles to suit individual users
(neckband as accessory)
Jabra PRO™ 9450
STAY IN TOUCH
AROUND THE OFFICE.
- Dual connectivity: desk and softphone
- Simple headset base display with touch buttons for easy call handling
- 4-way call handling: via headset, touch pad, PC Call Manager or
keyboard shortcut
- Get started in minutes with the Interactive Setup wizard
- Built-in ringer in headset base
- Fewer misunderstandings thanks to wideband sound, DSP and noise-
canceling microphone
- Conference/supervisor mode for up to 4 headsets
- Choice of 3 wearing styles to suit individual users
(neckband as accessory)
- Easy installation and upgrades
- Future-proof investment with free software upgrades via Jabra
PC Suite
- Up to 150 meters wireless range
- Up to 10 hours talk time
OpenStage Ready
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Jabra GO™ 6430
STAY IN TOUCH
WHEREVER YOU GO.
- Dual connectivity: softphone and mobile phone
- Easy installation with SmartSetup wizard
- 3-way call handling: via headset, PC Call Manager or keyboard shortcut
- Wideband sound for softphone
- Dual-microphone Noise Blackout™ and Digital Signal Processing
- Full hearing protection with Jabra SafeTone
- Up to 100 meters wireless Bluetooth® range (25 m for mobile phone)
- Up to 6 hours talk time
- Touch sensor volume/mute control
- USB Bluetooth® adapter and travel charger included
- Choice of 3 wearing styles to suit individual users
(neckband as accessory)
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Jabra GN9120 Midi
Jabra PRO™ 930
AWARD-WINNING DESIGN.
EXCEPTIONAL WIRELESS RANGE.
- Award-winning design
- Up to 150 meters wireless range
- Up to 12 hours talk time
- Hearing protection with PeakStop™ technology
- Conference/supervisor mode for up to 4 headsets
- Choice of 2 wearing styles for greater comfort
Jabra GN9120 Flex
OUTSTANDING CLARITY.
EXCEPTIONAL WIRELESS RANGE.
- Noise-canceling microphone
- Up to 150 meters wireless range
- Up to 12 hours talk time
- Hearing protection with PeakStop™ technology
- Conference/supervisor mode for up to 4 headsets
- Choice of 2 wearing styles for greater comfort
Jabra GN9120 Micro
STYLISH DESIGN.
ENTRY-LEVEL UC HEADSET
WIRELESS COMMUNICATION STARTS HERE!
- Up to 120 meters wireless range
- Flexible range settings to address density issues
- Intuitive call-control buttons on headset
- Built-in ringer on base unit
- Superior audio: Wideband sound, Noise-canceling microphone, Jabra SafeTone™
and Digital Signal Processing technology (DSP)
- Lightweight design and comfortable ear cushions
- Energy optimized
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Jabra PRO™ 920
ENTRY-LEVEL HEADSET FOR DESK PHONE
WIRELESS COMMUNICATION STARTS HERE!
- Up to 120 meters wireless range
- Flexible range settings to address density issues
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- Intuitive call-control buttons on headset
- Assisting voice prompts when setting up
- Superior audio: Noise-canceling microphone, Jabra SafeTone™
and Digital Signal Processing technology (DSP)
- Lightweight design and comfortable ear cushions
- Energy optimized
- Conference/supervisor mode for up to 4 headsets
EXCEPTIONAL WIRELESS RANGE.
- Award-winning design
- Up to 150 meters wireless range
- Up to 12 hours talk time
- Hearing protection with PeakStop™ technology
- Conference/supervisor mode for up to 4 headsets
- Choice of 2 wearing styles for greater comfort
Jabra GN9120 Duo
TWICE THE CLARITY.
EXCEPTIONAL WIRELESS RANGE.
- Noise-canceling microphone
- Up to 150 meters wireless range
- Up to 12 hours talk time
- Hearing protection with PeakStop™ technology
- Conference/supervisor mode for up to 4 headsets
- Great listening accuracy with dual earpieces
OpenStage Ready
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Jabra GO™ 660
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NOISE BLACKOUT™ AND
CRYSTAL-CLEAR SOUND.
- Dual connectivity: softphone and mobile phone
- Dual-microphone Noise Blackout™ and Digital Signal Processing
- Up to 10 meters range between USB Bluetooth® adapter and
headset
- Up to 5.5 hours talk time, 250 hours stand-by
- Automatic volume control secures crystal-clear sound in noisy
environments
- Including plug-and-play Jabra LINK 320 USB Bluetooth® adapter
for PC connectivity and Jabra PC Suite
- Compact size and all-day comfort with Ultimate-fit Eargel™
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CORDED
HEADSETS
Jabra corded headsets provide the very best frequency response.
Enjoy superb call clarity when you are on the phone. And get more
out of your PC applications when you’re not. With our wide selection
of wearing styles and microphone technologies, you can be both
comfortable and productive when working hands-free.
Jabra BIZ™ 2400 Series
THE ULTIMATE CORDED
USER EXPERIENCE.
- Superior audio with Neodymium speakers
- Gold contacts for crystal-clear voice transmission
- Noise-canceling microphone
- Hearing protection with PeakStop™ technology
- Break-proof boom with 360–degree-plus rotation
- Surgical steel details for maximum strength
- Kevlar-reinforced cord for maximum strength
- Clothing clip with ID tag
- Supersoft ear cushions and choice of 3 wearing styles
- 3-year warranty
Jabra BIZ™ 2400 USB
THE ULTIMATE CORDED
USER EXPERIENCE.
- Hi-fi audio quality audio with Neodymium speakers
- Gold contacts for crystal-clear voice transmission
- Noise-canceling microphone
- Full hearing protection with Jabra SafeTone
- Break-proof boom with 360–degree-plus rotation
- Surgical steel details for maximum strength
- Kevlar-reinforced cord for maximum strength
- Clothing clip with ID tag
- USB toggle wheel and programmable softbuttons
- Bluetooth® connection for mobile phone
- Supersoft ear cushions
- 3-year warranty
Connects to mobile phones with Jabra LINK™ MOBILE cords.
Connects to softphones with Jabra LINK™ 220/280
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Jabra GN2100
Jabra BIZ™ 1900
ULTRALIGHT DESIGN.
UNSURPASSED QUALITY.
- Ultra lightweight award-winning design
- Choice of boom arms and noise-canceling microphones for optimum voice quality
- Hearing protection with PeakStop™ technology
- Four wearing styles for individual all-day comfort
- Choice of mono/duo versions plus wide range of accessories
Connects to mobile phones with Jabra LINK™ MOBILE cords.
Connects to softphones with Jabra LINK™ 220/280
Jabra GN2000
DESIGNED TO PERFORM.
BUILT TO LAST.
SIMPLE TO USE.
VALUE-LINE SOLUTION.
- Optimized for the cost-conscious contact center
- Lightweight, sturdy design and professional quality
- Noise-canceling microphone
- Choice of mono/duo versions
- Leatherette ear cusions
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Connects to softphones with Jabra LINK™ 220/280
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Jabra BIZ™ 1900 USB
SIMPLE TO USE.
VALUE-LINE USB SOLUTION.
- Robust design for day-after-day durability
- Choice of noise cancelling or omni-directional microphone
- Choice of flex boom arm or SoundTube
- Hearing protection with PeakStop™ technology
- Large ear-cushions for extra comfort
- Optimized for contact center use
Connects to mobile phones with Jabra LINK™ MOBILE cords.
Connects to softphones with Jabra LINK™ 220/280
Jabra GN2000 USB
DESIGNED TO PERFORM.
BUILT TO LAST.
- Robust design for day-after-day durability
- Wideband sound
- Noise-canceling microphone
- Hearing protection with PeakStop™ technology
- Inline call controls: answer/end calls, adjust volume and mute the
microphone
- Optimized for the cost-conscious contact center
- Lightweight, sturdy design and professional quality
- Noise-canceling microphone
- Wideband sound
- Inline call controls: adjust volume and mute the microphone
- Choice of mono/duo versions
- Leatherette ear cusions
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Jabra DIAL™ 520 USB
USB HANDSET FOR
UNIFIED COMMUNICATIONS.
- Ease the transition to Unified Communications
- Wideband sound
- Plug-and-play usability with leading UC applications
- Dedicated answer/end and mute buttons
- LCD display showing numbers dialed
- Small dialpad and slim design for easy portability
Connects to IP desk phone via USB
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The Jabra UC VOICE™ Headsets
DESIGNED SPECIFICALLY FOR
UNIFIED COMMUNICATIONS
DEPLOYMENTS
Are you about to deploy Unified Communications?
The Jabra UC VOICE™ headsets are essential in a
successful implementation of UC voice technology.
They are designed to make it easy for you to deploy
Unified Communications and easy for first-time
users of UC voice applications to get started. The
Jabra UC VOICE headsets are targeted at companies
looking for cost-effective quality solutions for largescale rollout. In other words, it is a small investment
that will bring fast returns right from the start.
Jabra UC VOICE™ 750
STYLISH AND LIGHTWEIGHT
UC HEADSET
- Lightweight design for maximum comfort all-day long
- Ultra soft and comfortable leatherette ear cushions
- Comes in both light and dark colors
- Portable design: comes with foldable speakers and travel case
- Crystal clear wideband sound
- Excellent Hi-Fi sound for music
- Microphone with a superior noise-reduction feature
- Intuitive call-control unit for fast user adoption
- Plug-and-play USB connectivity
Available Q2 2012
Connects to IP desk phone via USB
Jabra UC VOICE™ 550
OpenStage Ready
Jabra UC VOICE™ 250
DISCREET AND PORTABLE
UC HEADSET
- Designed for light-to-medium use
- Lightweight and portable design
- Discreet behind-the-ear wearing style
- Crystal clear wideband sound
- Microphone with a noise-reduction feature
- Intuitive call-control unit for fast user adoption
- Plug-and-play USB connectivity
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Jabra UC VOICE™ 150
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CLASSIC AND COMFORTABLE
UC HEADSET
- Designed for light-to-medium use
- Soft leatherette padding on the headband
- Comfortable leatherette ear cushions
- Crystal clear wideband sound
- Microphone with a superior noise-reduction feature
- Intuitive call-control unit for fast user adoption
- Plug-and-play USB connectivity
Connects to IP desk phone via USB
OpenStage Ready
ENTRY-LEVEL UC HEADSET WITH
OUTSTANDING SOUND CLARITY
- Designed for light usage
- Crystal clear wideband sound
- Soft and comfortable velour ear cushions
- Microphone with a superior noise-reduction feature
- Intuitive call-control unit for fast user adoption
- Plug-and-play USB connectivity
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SPEAKERPHONES
Jabra SPEAK™ 410
YOUR PORTABLE
UC CONFERENCE ROOM.
Improve the quality and efficiency of your virtual meetings. A Jabra
speakerphone is the perfect solution for spontaneous conferencing
and collaboration at your desk, in small meeting rooms or on the road.
Lightweight design and integrated cable management ensure easy
portability and operation. All you need is an internet connection and a
laptop with your UC application.
- Ideal for one-to-one and small-group conference calls
- Wideband sound
- Built-in call controls: answer/end calls, adjust volume and
mute the microphone
- Slim and compact, delivered with travel case
- Built-in ringer
- Built-in headset port for private calls
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Jabra GN8210
GREAT SOUND QUALITY.
DIGITAL ACOUSTIC PROTECTION.
- The first headset amplifier solution using DSP for reducing noise on incoming calls
- Unsurpassed digital protection against sudden volume peaks
- Automatically keeps incoming volume at user defined level
- Works with virtually any desk phone
- Improved software for better user experience
- Works with all professional corded Jabra QD-headsets
- Compliant with Noise-at-Work legislation in EU and AUS (TT4 & G616)
ACCESSORIES
Audio enhancers, UC enablers, remote call control adapters – in short, everything
you need to tailor your headset to your needs.
Jabra GN8000
ENHANCED SOUND.
BETTER ACOUSTIC PROTECTION.
- The multi-purpose amplifier improves usability and adds safety
to your headset
- Wide range of built-in features
- Connects easily to your telephone
- Compatible – suitable for use with almost any type of telephone
- Variant for use with both traditional telephony and
PC-based IP telephony (Jabra GN8050)
- Works with all professional corded Jabra QD-headsets
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JABRA LINK™ MOBILE
Jabra LINK MOBILE is a series of connection cords that allow you
to use your mobile phone together with a professional corded Quick
Disconnect (QD) Jabra headset from GN Netcom.
The cords offer simple plug-and-play connectivity. There is no need
for pairing like with a Bluetooth device. Just plug the cord into your
mobile phone and you are ready to talk! Jabra LINK MOBILE cords
feature in-line control buttons to answer/end calls. The cords
connect to virtually all professional corded Jabra headsets with a
QD interface, including Jabra BIZ™ 1900, Jabra GN2000 and
Jabra BIZ™ 2400.
ULTIMATE SOUND AND CALL COMFORT
Designed for all-day use in offices and contact centers, corded QD
Jabra headsets offer the ultimate in audio performance, comfort
and durability. Moreover, you will benefit from PeakStop™ hearing
protection and unrivalled ultra noise-canceling technology. In fact,
corded QD Jabra headsets combat background noise so effectively
that you can do a mobile phone call from a busy hotel lobby – and
sound like you are in a quiet office!
COMPATIBLE WITH LEADING BRANDS OF MOBILE PHONES
Jabra LINK MOBILE cords are available for a wide range of mobile
phone and smartphone brands including Blackberry, HTC, iPhone,
Nokia, Samsung, Siemens and Sony Ericsson.
Consult your Jabra sales manager or distributor for the right
solution.
CONNECT YOUR HEADSET AND MOBILE
PHONE WITH A JABRA LINK MOBILE CORD
1. Connect to Jabra headset
2. Connect to mobile phone
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For latest update visit www.jabra.com
AMPLIFIERS
Jabra GN1200
SIMPLE CONNECTIVITY.
GREATER CONVENIENCE.
- Works with most desk phones including IP hard phones
- Connects to all Jabra corded QD headsets
- Microphone amplification to boost transmit levels when connecting to low