Intermec PX6E010200000130 User Manual
PX
High Performance Printer
| PX
4i
6i
User Guide
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TABLE OF CONTENTS
Customer Support ........................................................................................................................ ix
Technical Assistance ............................................................................................................. ix
Product Service and Repair ................................................................................................ ix
Limited Warranty .................................................................................................................... ix
Send Feedback ........................................................................................................................ ix
Chapter 1 - Using the Printer..........................................................................1
Learning About the Printers ......................................................................................................1
Identifying the Parts of the Printer.......................................................................................... 1
Selecting a Printer Language....................................................................................................2
Printer Start Up Screen .........................................................................................................2
Understanding the Control Panel............................................................................................ 3
Understanding the Buttons................................................................................................. 4
Understanding the LEDs...................................................................................................... 4
Understanding the Screen................................................................................................... 5
Understanding the Printer Sounds ..................................................................................5
Loading Media ................................................................................................................................5
Loading Media for Tear-Off Printing ...............................................................................6
Loading Media for Peel-Off Printing ............................................................................ 12
Loading Media for Cut-Off Printing.............................................................................. 20
Loading Media for Internal Batch Takeup Printing ................................................ 28
Loading Media for Printing From an External Supply........................................... 36
Loading Ribbon..................................................................................................................... 38
Printing a Test Label .................................................................................................................. 45
Creating and Printing Labels ................................................................................................. 47
Printing on RFID Media ............................................................................................................ 47
PX4i and PX6i High Performance Printer User Guide i
Chapter 2 - Connecting the Printer ............................................................ 49
Connecting the Printer to Your PC........................................................................................49
Connecting the Printer to a PC Through the Serial Port .......................................49
Connecting the Printer to a PC Through the USB Device Port ...........................50
Connecting the Printer to a PC Through the IEEE 1284 Port.............................50
Connecting the Printer to Your Network.............................................................................51
Setting Up Ethernet Communications .........................................................................51
Manually Configuring IP Settings.................................................................................. 52
Setting Up 802.11 Radio Communications................................................................53
Connecting Peripherals to the USB Host Port.................................................................60
Using a USB Mass Storage Device.................................................................................60
Connecting a Keyboard to the USB Host Port ........................................................... 61
Connecting a Bar Code Scanner to the USB Host Port..........................................61
Connecting a USB Hub to the USB Host Port............................................................62
Chapter 3 - Configuring the Printer ........................................................... 63
Configuring Your Printer From the Screen..................................................................63
Configuring Your Printer From the Printer Home Page.........................................64
Configuring Communications Settings ....................................................................... 65
Configuring Media Settings..............................................................................................66
Configuring RFID Settings (Printer With RFID Option) .........................................66
Configuring Print Engine Settings.................................................................................67
Configuring Web Shell Settings ......................................................................................68
Configuring Alerts.................................................................................................................69
Configuring General Network Settings ........................................................................70
Configuring Mail Settings .................................................................................................71
Configuring SNMP Settings .............................................................................................72
Configuring TCP/IP Settings............................................................................................73
Configuring the Network Type ......................................................................................... 74
Configuring Avalanche Settings .....................................................................................75
Configuring SmartSystems Settings.............................................................................76
Configuring Wireless LAN Settings ...............................................................................77
Configuring 802.1x Settings ............................................................................................78
Configuring Your Printer With PrintSet........................................................................80
Configuring Your Printer With Commands Sent From Your PC .........................80
ii PX4i and PX6i High Performance Printer User Guide
Configuring Your Printer Using SmartSystems Foundation................................81
Configuring Your Printer Using Wavelink Avalanche..............................................81
Choosing an Ethernet or Wireless Network ................................................................82
Choosing the Network Type From the Printer Screen.............................................82
Choosing the Network Type Using Printer Commands..........................................83
Upgrading Firmware ............................................................................................................83
To upgrade using PrintSet .................................................................................................84
To upgrade using a CF card...............................................................................................84
To upgrade using a USB storage device.......................................................................84
To upgrade using a serial or USB connection ............................................................85
To upgrade using an Ethernet or 802.11 network connection ...........................85
Downloading Fonts and Graphics ..................................................................................85
Chapter 4 - Troubleshooting.........................................................................87
Troubleshooting the Printer.....................................................................................................87
Understanding Error Messages .............................................................................................87
Fingerprint Error Messages ..............................................................................................88
IPL Error Messages...............................................................................................................89
Troubleshooting Printer Problems and Finding Solutions..........................................91
Print Quality Problems and Possible Solutions.........................................................91
Networking Problems and Possible Solutions...........................................................93
RFID Problems and Possible Solutions........................................................................93
Resetting the Printer...................................................................................................................94
To reset the printer using the keypad ............................................................................94
Adjusting the Printer...................................................................................................................95
Adjusting the Pressure Arm...............................................................................................95
Adjusting the Label Stop Sensor.....................................................................................97
Adjusting the Printhead Pressure...................................................................................99
Adjusting the Label Taken Sensor ...............................................................................100
Maintaining the Printer ..........................................................................................................100
Cleaning the Printer ..........................................................................................................101
Cleaning the Exterior of the Printer.............................................................................101
Cleaning the Media Guides ............................................................................................101
Replacing the Printhead ........................................................................................................105
PX4i and PX6i High Performance Printer User Guide iii
To replace the printhead ................................................................................................. 105
Appendix A - Specifications........................................................................111
Interfaces ..................................................................................................................................... 112
RS-232 Serial Interface ................................................................................................... 113
USB Interface....................................................................................................................... 113
USB Host Interface ............................................................................................................ 114
Ethernet Interface.............................................................................................................. 114
Parallel IEEE 1284 Interface .........................................................................................115
Media Specifications............................................................................................................... 116
Non-Adhesive Strip ........................................................................................................... 116
Self-Adhesive Strip ............................................................................................................ 117
Self-Adhesive Labels ........................................................................................................118
Tickets With Gaps (Gap Stock)...................................................................................... 120
Tickets With Black Mark (Mark Stock) ....................................................................... 122
Media With RFID Tags or Inlays.................................................................................... 124
Accessories for the Printer .................................................................................................... 124
Appendix B - Default Settings....................................................................127
Default Configuration............................................................................................................. 127
Fingerprint Default Configuration ..............................................................................127
IPL Default Configuration .............................................................................................. 130
Appendix C - Setup Menus..........................................................................133
Fingerprint Setup Menus................................................................................................ 133
IPL Setup Menus................................................................................................................ 136
Appendix D - Advanced Configuration ....................................................139
Printer File System (Fingerprint)........................................................................................ 139
Device Tree Structure........................................................................................................ 139
Devices and Directories................................................................................................... 140
Customizing the Printer Home Page................................................................................ 141
Web Style Guide Files ....................................................................................................... 141
Content of a Web Style Guide File ............................................................................... 142
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Creating a Web Style Guide File ...................................................................................144
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PX4i and PX6i High Performance Printer User Guide vii
viii PX4i and PX6i High Performance Printer User Guide
Customer Support
Technical Assistance
To search our knowledge base for a solution or to log in to the Technical Support
portal and report a problem, go to www.hsmcontactsupport.com.
For our latest contact information, see www.honeywellaidc.com/locations.
Product Service and Repair
Honeywell International Inc. provides service for all of its products through service
centers throughout the world. To find your service center, go to
www.honeywellaidc.com and select Support. Contact your service enter to obtain a
Return Material Authorization number (RMA #) before you return the product.
To obtain warranty or non-warranty service, return your product to Honeywell
(postage paid) with a copy of the dated purchase record.
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click Get Resources >
Product Warranty.
Send Feedback
Your feedback is crucial to the continual improvement of our documentation. To
provide feedback about this manual, contact the Honeywell Technical Communications department at ACSHSMTechnicalCommunications@honeywell.com.
PX4i and PX6i High Performance Printer User Guide ix
x PX4i and PX6i High Performance Printer User Guide
CHAPTER
1
USING THE PRINTER
Learning About the Printers
The PX4i and PX6i High Per formance printers are rugged,
high-volume, thermal transfer printers. With sturdy, all-metal construction, these
printers are designed to excel at 24/7 printing in harsh industrial environments
and easily adapt to changes in host environments or applications.
The PX4i and PX6i support a maximum print width of four or six inches, respectively. Throughout this manual, both models of the printer are referred to as
“printer” unless otherwise noted.
Identifying the Parts of the Printer
Use this section to familiarize yourself with the parts of the printers.
Front View
LEDs
Screen
Keypad
Connector
for optional
cutter
Print
mechanism
Front door
Media cover
PX4i and PX6i High Performance Printer User Guide 1
Back View
Selecting a Printer Language
Intake slot for external
media supply
Wireless antenna
connector (option)
On/Off switch
CompactFlash (CF) card slot
Ethernet interface
Provision for IEEE parallel
interface board
RS-232 serial interface
AC Power cord socket
USB interface
USB host port
Machine label
Intake slot for external
media supply
Your printer comes loaded with different printer command languages. The first
time you start your printer, you are prompted to select the command language. The
printer language you choose affects the functionality of the printer and how you
interact with it.
Printer Language Description
Fingerprint Fingerprint is a BASIC-inspired programming language you use to design
Printer Language
(IPL)
ZSim ZSim is a Zebra™ interpreter program that interprets ZPL II or later
DSim DSim is a Datamax™ simulation program that runs Datamax programs. To
Printer Start Up Screen
Press the key that corresponds to the printer language you want to run on your
printer.
label formats and write custom printer application software.
IPL is an easy-to-use programming language that lets you design,
download, and modify formats.
programs. To setup, configure, and use ZSim, see the ZSim Programmer’s
Guide.
setup, configure, and use DSim, see the DSim Programmer’s Guide.
2 PX4i and PX6i High Performance Printer User Guide
This screen appears the first time you turn on your printer. The language you select
F1=FP, F2=IPL
F3=ZSIM, F4=DSIM
Pause Setup
Feed
F3
F5
F2
F4
F1
Shift
123
456
789
0
Clear
Enter
./-
Status
Setup
Enter
Pause Setup
Feed
F3
F5
F2
F4
F1
Shift
123
456
789
0
Clear
Enter
./-
Status
automatically runs each time you turn on your printer.
Once your printer is running a particular printer language, you can change the
printer language from the Setup menu. The way that you access the command language menu depends on which language you are currently running.
Language How to Access the Command Language Menu
IPL
Fingerprint or
Direct Protocol
ZSim or DSim
Go to SETUP > TEST/SERVICE > CMD LANGUAGE.
Go to SETUP > PRINT DEFS > CMD LANGUAGE.
Step 1. Press .
Step 2. Enter the Fingerprint password: 8311.
Step 3. Press .
Step 4. Go to SETUP > PRINT DEFS > CMD LANGUAGE.
Understanding the Control Panel
The control panel provides buttons, LEDs, and a liquid crystal display (LCD) for you
to interact with the printer.
Use this illustration to familiarize yourself with the buttons and lights on the
printer.
PX4i and PX6i High Performance Printer User Guide 3
Understanding the Buttons
Pause
Pause
Feed
Feed
Setup
Use the buttons and button combinations to perform functions on the printer. If
you are using Fingerprint applications, you can assign custom functions to each
button or disable individual buttons. For help, see the Fingerprint Developer’s
Guide.
Button
Button Description
Name
Print Feeds or pauses a print job. Reprints the last printed label
Pause Pauses and resumes printing.
Pause +
Shift
Setup Enters Setup mode.
Setup
Feed Feeds a blank label or other media type.
Feed + Shift
i Displays error messages, Ready-to-Work status, and
< >
Understanding the LEDs
The printer has three LEDs: Power, Status, and the Ready-to-Work® indicator.
+
+
Shift
Shift
Stops a Fingerprint application.
Performs a Testfeed (feeds a blank label and adjusts the media
feed).
communication channel information.
or After you press , use these buttons to scroll through error
and information messages.
LED State Description
Power Solid green Power is on.
Status Solid green The printer is ready.
Blinking
The printer is communicating.
green
Solid red There is a printer error. For more information, see "Troubleshooting
the Printer" on page 87.
Ready-to-
Off The Ready-to-Work Indicator is off when the printer:
Work
Indicator
• is in Setup mode (you pressed on the keypad).
• is in Information mode (you pressed on the keypad).
• firmware is being upgraded.
Solid blue The printer is powered on and operating.
4 PX4i and PX6i High Performance Printer User Guide
LED State Description
Blinking blue A blinking light indicates one of these conditions:
• The printer is initializing.
• The printer is waiting for external resources.
• There is a printer error that requires you to perform an action.
Understanding the Screen
The screen provides background illumination and displays two lines of text, each
with 16 characters. The screen displays error messages, as well as useful information when you start, setup, and upgrade your printer.
The Fingerprint programming language and Direct Protocol allow custom-made
messages to be composed and displayed according to the requirements of the
application.
Understanding the Printer Sounds
The printer plays sounds in response to certain actions. The sounds that are played
depend on which version of firmware you are running:
For more information, see "Troubleshooting the Printer" on
page 87.
If you are running IPL:
• the printer beeps when you press a button.
• the printer beeps continuously if the printer is out of media or ribbon.
• you can use an IPL command to create an audio alarm. For help, see the
Printer Language (IPL) Developer’s Guide.
If you are running Fingerprint:
• the printer beeps when you press a button. You can also use a Fingerprint
command to turn off this beep.
• the printer beeps when an error occurs.
• you can use Fingerprint commands to specify the frequency and duration of
beeps for different conditions or even make the printer play simple melodies.
For help, see the Fingerprint Developer’s Guide.
Loading Media
The PX4i and PX6i can print on labels, tickets, tags, and continuous stock in various forms. The method you use to load media depends on how you want the printer
to operate. The PX4i and PX6i can print in these modes:
• Tear-off (straight-through)
• Peel-off (self-strip)
PX4i and PX6i High Performance Printer User Guide 5
• Cut-off
Feed
• Batch take-up
•External supply
•RFID
If you are using Fingerprint, use the key to load the same type of media. If you
change the media type, or if the printer does not feed the media properly, simulta-
neously press the and keys to perform a “testfeed.”
Shift
Feed
If you are using IPL, save the label with the sensitivity number attached to the
media roll. You need this number to set the media sensitivity.
Loading Media for Tear-Off Printing
In tear-off, or straight-through, printing mode, you manually tear off the media
against the printer’s tear bar. In tear-off mode, use these types of media:
• Non-adhesive continuous stock
• Self-adhesive continuous stock with liner
• Self-adhesive labels with liner
• Tickets with gaps (gap stock), with or without perforations
• Tickets with black marks (mark stock), with or without perforations
You can also install an optional label taken sensor so that the next copy in the
batch is not printed until the current copy is removed. For more information, see
"Accessories for the Printer" on page 124.
Feed
If you are running Fingerprint, use the key to load the same type of media. If
you switch to a new type of media, or if the printer does not feed out the media
properly, simultaneously press the and keys to perform a “testfeed.”
If you are running IPL, save the label indicating the sensitivity number attached to
the media roll. You need this number to set the media sensitivity.
To load media for tear-off printing
1. Turn off the printer.
Feed
Shift
6 PX4i and PX6i High Performance Printer User Guide
2. Open the front door and media cover.
3. (PX6i only) Pull the locking handle down.
f
PX4i and PX6i High Performance Printer User Guide 7
4. Raise the printhead by turning the printhead lift lever counter-clockwise.
5. If necessary, remove the empty core from the media supply roll post.
8 PX4i and PX6i High Performance Printer User Guide
6. If you are using a media roll with a 76 mm (3 in) core, install a 3-inch adapter on
the media supply hub.
7. Fit a new roll of media on the supply post and push the roll in as far as it will go.
PX4i and PX6i High Performance Printer User Guide 9
8. Route the media under the slack absorber and forward toward the print
mechanism. The slack absorber can be routed for better access and then snaplocked in open position.
9. Route the media through the print unit and push it in as far as it will go.
Route the Media
10 PX4i and PX6i High Performance Printer User Guide
Media Path
10. Lower the printhead by turning the printhead lift lever clockwise.
11. (PX6i only) Push the locking handle up.
PX4i and PX6i High Performance Printer User Guide 11
12. Adjust the position of the green edge guides so that the media is guided with a
minimum of play.
13. Close the front door and media cover. Make sure that the media runs through
the slot in the front door.
14. Press to advance the media and adjust the media feed. Tear off the media
by grabbing the outer edge and pulling it downwards.
Feed
Loading Media for Peel-Off Printing
In peel-off, or self-strip mode, self-adhesive labels are separated from the liner
immediately after printing. Peel-off printing:
• can only be used for self-adhesive labels with liner.
• requires the optional peel-off assembly.
• cannot be performed with the optional fanfold guide installed.
• sets high demands on the media, such as label stiffness, release characteristics
of the adhesive and liner, and resistance against electrostatic charging. Consult
12 PX4i and PX6i High Performance Printer User Guide
your media supplier or test the media to make sure that it is suitable for your
application.
• may limit registration performance when printing on labels that have a label
length of less than 25 mm (1 in).
You can also install an optional label taken sensor so that the next copy in the
batch is not printed until the current copy is removed. For more information, see
"Accessories for the Printer" on page 124.
To load media for peel-off printing
1. Turn off the printer.
2. Open the front door and media cover.
3. (PX6i only) Pull the locking handle down.
f
PX4i and PX6i High Performance Printer User Guide 13
4. Raise the printhead by turning the printhead lift lever counter-clockwise.
5. Pull out the green clip on the liner takeup hub and dispose of any wound-up
liner.
6. Remove any empty core from the media supply hub.
14 PX4i and PX6i High Performance Printer User Guide
7. If your are using a media roll with a 76 mm (3 in) core, fit an adapter on the
media supply hub.
8. Fit a new roll of media onto the media supply hub and push the roll in as far as it
will go.
PX4i and PX6i High Performance Printer User Guide 15
9. Route the media under the slack absorber and forward toward the print
mechanism. The slack absorber can be rotated for better access and then snaplocked in open position.
10. Route the media through the print unit and push it in as far as it will go.
16 PX4i and PX6i High Performance Printer User Guide
11. Pull out approximately 40 cm (15 in) of labels and remove the labels from the
40 cm/15 in
liner.
12. Route the liner around the tear bar and back under the print unit.
PX4i and PX6i High Performance Printer User Guide 17
13. Secure the liner to the takeup hub with the green clip and rotate the hub until
the media is pulled tight.
Secure the Liner
Media Path
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