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PX
High Performance Printer
| PX
4i
6i
User Guide
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Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in
this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes
have been made. The information in this publication does not represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential
damages resulting from the furnishing, performance, or use of this material. HII disclaims all responsibility for the selection and use of software and/or hardware to achieve intended results.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of HII.
Copyright 2000-2018 Honeywell International Inc. All rights reserved.
Web Address:
Other product names or marks mentioned in this document may be trademarks or registered trademarks of other companies and are the property of their respective owners.
For patent information, refer to www.hsmpats.com.
www.honeywellaidc.com
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TABLE OF CONTENTS
Customer Support ........................................................................................................................ ix
Technical Assistance ............................................................................................................. ix
Product Service and Repair ................................................................................................ ix
Limited Warranty .................................................................................................................... ix
Send Feedback ........................................................................................................................ ix
Chapter 1 - Using the Printer..........................................................................1
Learning About the Printers ......................................................................................................1
Identifying the Parts of the Printer.......................................................................................... 1
Selecting a Printer Language....................................................................................................2
Printer Start Up Screen .........................................................................................................2
Understanding the Control Panel............................................................................................ 3
Understanding the Buttons................................................................................................. 4
Understanding the LEDs...................................................................................................... 4
Understanding the Screen................................................................................................... 5
Understanding the Printer Sounds ..................................................................................5
Loading Media ................................................................................................................................5
Loading Media for Tear-Off Printing ...............................................................................6
Loading Media for Peel-Off Printing ............................................................................ 12
Loading Media for Cut-Off Printing.............................................................................. 20
Loading Media for Internal Batch Takeup Printing ................................................ 28
Loading Media for Printing From an External Supply........................................... 36
Loading Ribbon..................................................................................................................... 38
Printing a Test Label .................................................................................................................. 45
Creating and Printing Labels ................................................................................................. 47
Printing on RFID Media ............................................................................................................ 47
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Chapter 2 - Connecting the Printer ............................................................ 49
Connecting the Printer to Your PC........................................................................................49
Connecting the Printer to a PC Through the Serial Port .......................................49
Connecting the Printer to a PC Through the USB Device Port ...........................50
Connecting the Printer to a PC Through the IEEE 1284 Port.............................50
Connecting the Printer to Your Network.............................................................................51
Setting Up Ethernet Communications .........................................................................51
Manually Configuring IP Settings.................................................................................. 52
Setting Up 802.11 Radio Communications................................................................53
Connecting Peripherals to the USB Host Port.................................................................60
Using a USB Mass Storage Device.................................................................................60
Connecting a Keyboard to the USB Host Port ........................................................... 61
Connecting a Bar Code Scanner to the USB Host Port..........................................61
Connecting a USB Hub to the USB Host Port............................................................62
Chapter 3 - Configuring the Printer ........................................................... 63
Configuring Your Printer From the Screen..................................................................63
Configuring Your Printer From the Printer Home Page.........................................64
Configuring Communications Settings ....................................................................... 65
Configuring Media Settings..............................................................................................66
Configuring RFID Settings (Printer With RFID Option) .........................................66
Configuring Print Engine Settings.................................................................................67
Configuring Web Shell Settings ......................................................................................68
Configuring Alerts.................................................................................................................69
Configuring General Network Settings ........................................................................70
Configuring Mail Settings .................................................................................................71
Configuring SNMP Settings .............................................................................................72
Configuring TCP/IP Settings............................................................................................73
Configuring the Network Type ......................................................................................... 74
Configuring Avalanche Settings .....................................................................................75
Configuring SmartSystems Settings.............................................................................76
Configuring Wireless LAN Settings ...............................................................................77
Configuring 802.1x Settings ............................................................................................78
Configuring Your Printer With PrintSet........................................................................80
Configuring Your Printer With Commands Sent From Your PC .........................80
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Configuring Your Printer Using SmartSystems Foundation................................81
Configuring Your Printer Using Wavelink Avalanche..............................................81
Choosing an Ethernet or Wireless Network ................................................................82
Choosing the Network Type From the Printer Screen.............................................82
Choosing the Network Type Using Printer Commands..........................................83
Upgrading Firmware ............................................................................................................83
To upgrade using PrintSet .................................................................................................84
To upgrade using a CF card...............................................................................................84
To upgrade using a USB storage device.......................................................................84
To upgrade using a serial or USB connection ............................................................85
To upgrade using an Ethernet or 802.11 network connection ...........................85
Downloading Fonts and Graphics ..................................................................................85
Chapter 4 - Troubleshooting.........................................................................87
Troubleshooting the Printer.....................................................................................................87
Understanding Error Messages .............................................................................................87
Fingerprint Error Messages ..............................................................................................88
IPL Error Messages...............................................................................................................89
Troubleshooting Printer Problems and Finding Solutions..........................................91
Print Quality Problems and Possible Solutions.........................................................91
Networking Problems and Possible Solutions...........................................................93
RFID Problems and Possible Solutions........................................................................93
Resetting the Printer...................................................................................................................94
To reset the printer using the keypad ............................................................................94
Adjusting the Printer...................................................................................................................95
Adjusting the Pressure Arm...............................................................................................95
Adjusting the Label Stop Sensor.....................................................................................97
Adjusting the Printhead Pressure...................................................................................99
Adjusting the Label Taken Sensor ...............................................................................100
Maintaining the Printer ..........................................................................................................100
Cleaning the Printer ..........................................................................................................101
Cleaning the Exterior of the Printer.............................................................................101
Cleaning the Media Guides ............................................................................................101
Replacing the Printhead ........................................................................................................105
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To replace the printhead ................................................................................................. 105
Appendix A - Specifications........................................................................111
Interfaces ..................................................................................................................................... 112
RS-232 Serial Interface ................................................................................................... 113
USB Interface....................................................................................................................... 113
USB Host Interface ............................................................................................................ 114
Ethernet Interface.............................................................................................................. 114
Parallel IEEE 1284 Interface .........................................................................................115
Media Specifications............................................................................................................... 116
Non-Adhesive Strip ........................................................................................................... 116
Self-Adhesive Strip ............................................................................................................ 117
Self-Adhesive Labels ........................................................................................................118
Tickets With Gaps (Gap Stock)...................................................................................... 120
Tickets With Black Mark (Mark Stock) ....................................................................... 122
Media With RFID Tags or Inlays.................................................................................... 124
Accessories for the Printer .................................................................................................... 124
Appendix B - Default Settings....................................................................127
Default Configuration............................................................................................................. 127
Fingerprint Default Configuration ..............................................................................127
IPL Default Configuration .............................................................................................. 130
Appendix C - Setup Menus..........................................................................133
Fingerprint Setup Menus................................................................................................ 133
IPL Setup Menus................................................................................................................ 136
Appendix D - Advanced Configuration ....................................................139
Printer File System (Fingerprint)........................................................................................ 139
Device Tree Structure........................................................................................................ 139
Devices and Directories................................................................................................... 140
Customizing the Printer Home Page................................................................................ 141
Web Style Guide Files ....................................................................................................... 141
Content of a Web Style Guide File ............................................................................... 142
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Creating a Web Style Guide File ...................................................................................144
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Customer Support
Technical Assistance
To search our knowledge base for a solution or to log in to the Technical Support
portal and report a problem, go to www.hsmcontactsupport.com.
For our latest contact information, see www.honeywellaidc.com/locations.
Product Service and Repair
Honeywell International Inc. provides service for all of its products through service
centers throughout the world. To find your service center, go to
www.honeywellaidc.com and select Support. Contact your service enter to obtain a
Return Material Authorization number (RMA #) before you return the product.
To obtain warranty or non-warranty service, return your product to Honeywell
(postage paid) with a copy of the dated purchase record.
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click Get Resources >
Product Warranty.
Send Feedback
Your feedback is crucial to the continual improvement of our documentation. To
provide feedback about this manual, contact the Honeywell Technical Communications department at ACSHSMTechnicalCommunications@honeywell.com.
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CHAPTER
1
USING THE PRINTER
Learning About the Printers
The PX4i and PX6i High Per formance printers are rugged,
high-volume, thermal transfer printers. With sturdy, all-metal construction, these
printers are designed to excel at 24/7 printing in harsh industrial environments
and easily adapt to changes in host environments or applications.
The PX4i and PX6i support a maximum print width of four or six inches, respectively. Throughout this manual, both models of the printer are referred to as
“printer” unless otherwise noted.
Identifying the Parts of the Printer
Use this section to familiarize yourself with the parts of the printers.
Front View
LEDs
Screen
Keypad
Connector
for optional
cutter
Print
mechanism
Front door
Media cover
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Back View
Selecting a Printer Language
Intake slot for external
media supply
Wireless antenna
connector (option)
On/Off switch
CompactFlash (CF) card slot
Ethernet interface
Provision for IEEE parallel
interface board
RS-232 serial interface
AC Power cord socket
USB interface
USB host port
Machine label
Intake slot for external
media supply
Your printer comes loaded with different printer command languages. The first
time you start your printer, you are prompted to select the command language. The
printer language you choose affects the functionality of the printer and how you
interact with it.
Printer Language Description
Fingerprint Fingerprint is a BASIC-inspired programming language you use to design
Printer Language
(IPL)
ZSim ZSim is a Zebra™ interpreter program that interprets ZPL II or later
DSim DSim is a Datamax™ simulation program that runs Datamax programs. To
Printer Start Up Screen
Press the key that corresponds to the printer language you want to run on your
printer.
label formats and write custom printer application software.
IPL is an easy-to-use programming language that lets you design,
download, and modify formats.
programs. To setup, configure, and use ZSim, see the ZSim Programmer’s
Guide.
setup, configure, and use DSim, see the DSim Programmer’s Guide.
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This screen appears the first time you turn on your printer. The language you select
F1=FP, F2=IPL
F3=ZSIM, F4=DSIM
Pause Setup
Feed
F3
F5
F2
F4
F1
Shift
123
456
789
0
Clear
Enter
./-
Status
Setup
Enter
Pause Setup
Feed
F3
F5
F2
F4
F1
Shift
123
456
789
0
Clear
Enter
./-
Status
automatically runs each time you turn on your printer.
Once your printer is running a particular printer language, you can change the
printer language from the Setup menu. The way that you access the command language menu depends on which language you are currently running.
Language How to Access the Command Language Menu
IPL
Fingerprint or
Direct Protocol
ZSim or DSim
Go to SETUP > TEST/SERVICE > CMD LANGUAGE.
Go to SETUP > PRINT DEFS > CMD LANGUAGE.
Step 1. Press .
Step 2. Enter the Fingerprint password: 8311.
Step 3. Press .
Step 4. Go to SETUP > PRINT DEFS > CMD LANGUAGE.
Understanding the Control Panel
The control panel provides buttons, LEDs, and a liquid crystal display (LCD) for you
to interact with the printer.
Use this illustration to familiarize yourself with the buttons and lights on the
printer.
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Understanding the Buttons
Pause
Pause
Feed
Feed
Setup
Use the buttons and button combinations to perform functions on the printer. If
you are using Fingerprint applications, you can assign custom functions to each
button or disable individual buttons. For help, see the Fingerprint Developer’s
Guide.
Button
Button Description
Name
Print Feeds or pauses a print job. Reprints the last printed label
Pause Pauses and resumes printing.
Pause +
Shift
Setup Enters Setup mode.
Setup
Feed Feeds a blank label or other media type.
Feed + Shift
i Displays error messages, Ready-to-Work status, and
< >
Understanding the LEDs
The printer has three LEDs: Power, Status, and the Ready-to-Work® indicator.
+
+
Shift
Shift
Stops a Fingerprint application.
Performs a Testfeed (feeds a blank label and adjusts the media
feed).
communication channel information.
or After you press , use these buttons to scroll through error
and information messages.
LED State Description
Power Solid green Power is on.
Status Solid green The printer is ready.
Blinking
The printer is communicating.
green
Solid red There is a printer error. For more information, see "Troubleshooting
the Printer" on page 87.
Ready-to-
Off The Ready-to-Work Indicator is off when the printer:
Work
Indicator
• is in Setup mode (you pressed on the keypad).
• is in Information mode (you pressed on the keypad).
• firmware is being upgraded.
Solid blue The printer is powered on and operating.
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LED State Description
Blinking blue A blinking light indicates one of these conditions:
• The printer is initializing.
• The printer is waiting for external resources.
• There is a printer error that requires you to perform an action.
Understanding the Screen
The screen provides background illumination and displays two lines of text, each
with 16 characters. The screen displays error messages, as well as useful information when you start, setup, and upgrade your printer.
The Fingerprint programming language and Direct Protocol allow custom-made
messages to be composed and displayed according to the requirements of the
application.
Understanding the Printer Sounds
The printer plays sounds in response to certain actions. The sounds that are played
depend on which version of firmware you are running:
For more information, see "Troubleshooting the Printer" on
page 87.
If you are running IPL:
• the printer beeps when you press a button.
• the printer beeps continuously if the printer is out of media or ribbon.
• you can use an IPL command to create an audio alarm. For help, see the
Printer Language (IPL) Developer’s Guide.
If you are running Fingerprint:
• the printer beeps when you press a button. You can also use a Fingerprint
command to turn off this beep.
• the printer beeps when an error occurs.
• you can use Fingerprint commands to specify the frequency and duration of
beeps for different conditions or even make the printer play simple melodies.
For help, see the Fingerprint Developer’s Guide.
Loading Media
The PX4i and PX6i can print on labels, tickets, tags, and continuous stock in various forms. The method you use to load media depends on how you want the printer
to operate. The PX4i and PX6i can print in these modes:
• Tear-off (straight-through)
• Peel-off (self-strip)
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• Cut-off
Feed
• Batch take-up
•External supply
•RFID
If you are using Fingerprint, use the key to load the same type of media. If you
change the media type, or if the printer does not feed the media properly, simulta-
neously press the and keys to perform a “testfeed.”
Shift
Feed
If you are using IPL, save the label with the sensitivity number attached to the
media roll. You need this number to set the media sensitivity.
Loading Media for Tear-Off Printing
In tear-off, or straight-through, printing mode, you manually tear off the media
against the printer’s tear bar. In tear-off mode, use these types of media:
• Non-adhesive continuous stock
• Self-adhesive continuous stock with liner
• Self-adhesive labels with liner
• Tickets with gaps (gap stock), with or without perforations
• Tickets with black marks (mark stock), with or without perforations
You can also install an optional label taken sensor so that the next copy in the
batch is not printed until the current copy is removed. For more information, see
"Accessories for the Printer" on page 124.
Feed
If you are running Fingerprint, use the key to load the same type of media. If
you switch to a new type of media, or if the printer does not feed out the media
properly, simultaneously press the and keys to perform a “testfeed.”
If you are running IPL, save the label indicating the sensitivity number attached to
the media roll. You need this number to set the media sensitivity.
To load media for tear-off printing
1. Turn off the printer.
Feed
Shift
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2. Open the front door and media cover.
3. (PX6i only) Pull the locking handle down.
f
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4. Raise the printhead by turning the printhead lift lever counter-clockwise.
5. If necessary, remove the empty core from the media supply roll post.
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6. If you are using a media roll with a 76 mm (3 in) core, install a 3-inch adapter on
the media supply hub.
7. Fit a new roll of media on the supply post and push the roll in as far as it will go.
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8. Route the media under the slack absorber and forward toward the print
mechanism. The slack absorber can be routed for better access and then snaplocked in open position.
9. Route the media through the print unit and push it in as far as it will go.
Route the Media
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Media Path
10. Lower the printhead by turning the printhead lift lever clockwise.
11. (PX6i only) Push the locking handle up.
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12. Adjust the position of the green edge guides so that the media is guided with a
minimum of play.
13. Close the front door and media cover. Make sure that the media runs through
the slot in the front door.
14. Press to advance the media and adjust the media feed. Tear off the media
by grabbing the outer edge and pulling it downwards.
Feed
Loading Media for Peel-Off Printing
In peel-off, or self-strip mode, self-adhesive labels are separated from the liner
immediately after printing. Peel-off printing:
• can only be used for self-adhesive labels with liner.
• requires the optional peel-off assembly.
• cannot be performed with the optional fanfold guide installed.
• sets high demands on the media, such as label stiffness, release characteristics
of the adhesive and liner, and resistance against electrostatic charging. Consult
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your media supplier or test the media to make sure that it is suitable for your
application.
• may limit registration performance when printing on labels that have a label
length of less than 25 mm (1 in).
You can also install an optional label taken sensor so that the next copy in the
batch is not printed until the current copy is removed. For more information, see
"Accessories for the Printer" on page 124.
To load media for peel-off printing
1. Turn off the printer.
2. Open the front door and media cover.
3. (PX6i only) Pull the locking handle down.
f
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4. Raise the printhead by turning the printhead lift lever counter-clockwise.
5. Pull out the green clip on the liner takeup hub and dispose of any wound-up
liner.
6. Remove any empty core from the media supply hub.
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7. If your are using a media roll with a 76 mm (3 in) core, fit an adapter on the
media supply hub.
8. Fit a new roll of media onto the media supply hub and push the roll in as far as it
will go.
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9. Route the media under the slack absorber and forward toward the print
mechanism. The slack absorber can be rotated for better access and then snaplocked in open position.
10. Route the media through the print unit and push it in as far as it will go.
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11. Pull out approximately 40 cm (15 in) of labels and remove the labels from the
40 cm/15 in
liner.
12. Route the liner around the tear bar and back under the print unit.
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13. Secure the liner to the takeup hub with the green clip and rotate the hub until
the media is pulled tight.
Secure the Liner
Media Path
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14. Turn the printhead lift lever clockwise to lower the printhead.
15. (PX6i only) Push the locking handle up.
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16. Adjust the position of the green edge guides so that the media is guided with a
minimum of play.
17. Close the front door and media cover.
18. Press to advance the media and adjust the media feed.
Feed
Loading Media for Cut-Off Printing
You can install the automatic paper cutter option to cut off the media. Cut-off
printing can be used for non-adhesive continuous stock and self-adhesive labels
with liner (cut only liner between labels). The cutter option:
• is designed for paper-based media with a thickness between 60 and 175 µm,
roughly corresponding to a paper weight of 60 to 175 grams/m2 (basis weight
40 to 120 lb).
• cuts through the media approximately 37 mm (1.5 in) in front of the printer’s dot
line. Make sure to properly adjust the media feed. For help, see "Configuring the
Printer" on page 63.
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• should not be used to cut through labels, because the adhesive sticks to the
shears, which can damage the cutter. If you do cut through adhesive labels, tilt
the cutter down and clean it with isopropyl alcohol.
• must be enabled in Setup mode. For help, see "Configuring Your Printer From the
Screen" on page 63.
• is held by a latch inside the media compartment and can be tilted forward to
facilitate loading media.
• has a switch that prevents it from operating when it is in the open position.
• can be fitted with an optional tray for collecting cutoff labels.
• requires the front door to be removed.
You can also install an optional label taken sensor so that the next copy in the
batch is not printed until the current copy is removed. For more information, see
"Accessories for the Printer" on page 124.
Warning: The cutting edge rotates when you turn on the power and
reboot the printer. Always keep the cutter in the closed position
during operation. Turn off the power or disconnect the cutter
before cleaning. Keep your fingers away from cutting edges.
To load media for cut-off printing
1. Turn off the printer.
2. Open the cutter and media cover.
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3. (PX6i only) Pull the locking handle down.
4. Turn the printhead lift lever counter-clockwise to raise the printhead.
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5. Remove any empty core from the media supply hub.
6. If your are using a media roll with a 76 mm (3 in) core, fit an adapter on the
media supply hub.
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7. Fit a new roll of media onto the media supply hub and push the roll in as far as it
will go.
8. Route the media under the slack absorber and forward toward the print
mechanism. The slack absorber can be rotated for better access and then snaplocked in open position.
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9. Route the media through the print unit and push it in as far as it will go.
Route the Media
Media Path
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10. Turn the printhead lift lever clockwise to lower the printhead.
11. (PX6i only) Push the locking handle up.
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12. Adjust the position of the green edge guides so that the media is guided with a
minimum of play.
13. Route the media through the cutter between the two guide plates.
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14. Close the cutter while pulling on the end of the media.
15. Close the media cover and then turn on the power.
16. Press to advance the media and adjust the media feed.
Feed
Loading Media for Internal Batch Takeup Printing
In batch takeup mode, printed labels fitted on liner (backing paper) or pre-perforated tickets and tags are wound up inside the printer. The roll of printed labels,
tickets, or tags can then be removed.
Batch takeup printing requires the optional factory-installed internal liner/batch
takeup accessory. The takeup hub can accommodate 30 to 40% of a full-size
media roll.
Internal batch takeup can be used for these types of media:
• Self-adhesive labels fitted on liner
• Pre-perforated tickets with gaps
• Pre-perforated tickets with marks
To load media for internal batch takeup printing
1. Turn off the printer.
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2. Open the front door and media cover.
3. Turn the printhead lift lever counter-clockwise to raise the printhead.
4. Remove any empty core from the media supply hub.
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5. Loosen the single screw that holds the guide plate at the rear of the media
compartment.
6. Remove the tear bar from the print unit and replace it with the guide plate.
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7. If you are using a media roll with a 76 mm (3 in) core, fit an adapter on the
media supply hub.
8. Fit a new roll of media onto the media supply hub and push the roll in as far as it
will go.
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9. Route the media under the slack absorber and forward toward the print
mechanism. The slack absorber can be rotated for better access and then snaplocked in open position.
10. Route the media through the print unit and push it in as far as it will go.
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11. Pull out approximately 40 cm (15 in) of labels.
40 cm/15 in
12. Route the labels around the guide plate and back under the print unit to the
takeup hub.
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13. Wind up some of the media on the takeup hub and secure it with the green clip.
Winding and Securing the Media
Media Path
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14. Turn the printhead lift lever clockwise to lower the printhead.
15. Adjust the position of the green edge guides so that the media is guided with a
minimum of play.
16. Close the media cover, but keep the front door open.
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17. Press to advance the media and adjust the media feed.
Feed
Loading Media for Printing From an External Supply
You can place the media supply, such as fanfold tickets or tags, behind the printer.
The external supply can be used with these printing methods:
• Tear-off (straight-through)
• Cut-off
• Peel-off (upper slot only)
• Internal batch takeup
It is strongly recommended using the fanfold guide accessory. This guide makes
loading media easier and accurately guides the media. The fanfold guide can be
adjusted for various media widths down to 40 mm (1.57 in).
Note: Make sure to protect the media from dust, dirt, or other foreign particles that can
impair the printout quality or cause unnecessary wear to the printhead.
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To load media for printing from an external supply
1. (Optional) Fit the fanfold guides in either the upper or lower slot. The outer
guide is adjustable for various media widths. The minimum width is 40 mm
(1.58 in).
• Fit the fanfold guide into the upper slot in the rear plate when the supply is at the
same level as the printer or in peel-off mode.
• Fit the fanfold guide into the lower slot in the rear plate when the supply is
placed lower than the printer.
2. Feed the media through the slot in the rear plate.
Feeding Media Through the Upper Slot
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Feeding Media Through the Lower Slot
Loading Ribbon
The printer can perform direct thermal printing on special heat-sensitive media or
thermal transfer printing on special ink-coated ribbon. The printer can use transfer
ribbon rolls wound with the ink-coated side facing either outward or inward.
Thermal transfer printing lets you use a wide range of receiving face materials and
provides a durable printout that is less vulnerable to external influences, such as
oil, chemicals, heat, and sunlight than direct thermal printing. Make sure to select
ribbon that matches the type of receiving face material and set up the printer
accordingly.
To load ribbon for thermal transfer printing
1. Open the front door and media cover.
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2. (PX6i only) Pull the locking handle down.
f
3. Turn the printhead lift lever counter-clockwise to raise the printhead.
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4. Remove any unused ribbon and the empty ribbon core.
EasyCoder PX4i
5. Adjust the ribbon supply bobbin for your ribbon.
• If your ribbon is 55 to 60 mm (2.16 to 2.3 in) wide, compress the ribbon
supply bobbin and move it so it snaps into the first (innermost) groove.
55-60 mm
(2.1-2.3”)
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• If your ribbon is 88 to 90 mm (3.5 in) wide, compress the ribbon supply
80-90 mm
(3.5”)
110 mm
(4.3”)
bobbin and move it so it snaps into the second groove.
• If your ribbon is 110 mm (4.3 in) wide, compress the ribbon supply bobbin
and move it so it snaps into the third (outermost) groove.
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6. Press the ribbon roll onto the ribbon supply bobbin and route the ribbon
through the print unit. Pull out 20 cm (8 in) of ribbon.
7. Without releasing the ribbon, turn the printhead lift lever clockwise to lower the
printhead and lock the ribbon.
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8. Press the cardboard core at the front end of the ribbon onto the rewind hub.
During printing, the rewind hub rotates counter-clockwise.
9. Turn the printhead lift lever counter-clockwise to raise the printhead.
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10. Wind up the ribbon until all of the transparent leader has passed the printhead
and the ribbon becomes tight.
11. Turn the printhead lift lever clockwise to lower the printhead.
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12. Close the front door and media cover.
Setup
Enter
Setup
13. Set the Paper Type to Thermal Transfer Ribbon (TTR).
• On your printer’s keypad, press to enter the Setup menu.
• If you are using Fingerprint, go to Media > Paper Type > Transfer.
• If you are using IPL, go to Media > Paper Type > TTR.
•Press .
• Press to exit the Setup menu.
Setup
Printing a Test Label
You can print a test label (perform a testprint) to:
• make sure that your printer is working properly.
• get your printer’s setup, hardware, and network information.
• get RFID tag information.
• check print quality and determine which adjustments to make.
To perform a testprint
1. Press to enter the Setup menu, and use the keypad to go to the TESTPRINT
menu:
• If you are running Fingerprint, go to SETUP > PRINT DEFS > TESTPRINT.
• If you are running IPL, go to SETUP > TEST/SERVICE > TESTPRINT >
CONFIG.
2. Select a testprint to perform. For more information, see the next tables.
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Fingerprint Testprint Options
Tes tprint Description
Diamonds Prints a diamond pattern.
Chess Prints a chess board pattern.
Bar Codes #1 Prints a horizontal set of bar codes.
Bar Codes #2 Prints a vertical set of bar codes.
Setup Info Contains current configuration parameters stored in the printer’s memory, defined
pages, defined formats, defined graphics, defined fonts, and any installed printer
options.
Hardware Info Contains printer memory information; printer mileage; printhead settings;
firmware checksum, program, and version number.
RFID Test
Label
Network Info Contains WINS name, MAC address, IP selection, IP address, netmask, default
Prints an RFID test label that includes the tag type name.
router, name server, mail server, primary WINS server, secondary WINS server, and
network statistics.
IPL Testprint Options
Tes tprint Description
Config
SW Contains current configuration parameters stored in the printer’s memory,
defined pages, defined formats, defined graphics, defined fonts, and any
installed printer options.
HW Contains printer memory information; printer mileage; printhead settings;
firmware checksum, program, and version number.
Network Contains WINS name, MAC address, IP selection, IP address, netmask,
default router, name server, mail server, primary WINS server, secondary
WINS server, and network statistics.
RFID Test Label Prints an RFID test label that includes the tag type name.
Test Labels
Pitch Contains an even pattern of small dots that reveals failing printhead dots
and variations of printout darkness due to uneven printhead pressure or bad
energy regulation to the printhead.
Print Quality Contains bar codes with different characteristics and useful information
about the printer model, program version, print speed, and media sensitivity
setup.
Format
All > Print
Formats
Page
Contains a single format that you can use to evaluate the print quality of a
particular format. This option prints labels for all the formats stored in the
printer’s memory.
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Tes tprint Description
All > Print
Pages
UDC
All > Print UDC Tests the ability of the printer to receive and print single or multiple user-
Font Contains all the characters in a single font. This option prints labels for all
Tests the ability of the printer to receive and print single or multiple pages of
label data that is sent from the host. This option prints labels for all the
pages stored in the printer’s memory.
defined characters (bitmap graphics) that are sent from the host. This option
prints labels for all the UDCs stored in the printer’s memory.
the user-defined fonts (UDF) stored in the printer’s memory.
Creating and Printing Labels
The easiest way to create and print labels is to use the label design software
LabelShop®. You can download it from the Downloads page for your printer on the
Honeywell website at www.honeywellaidc.com.
You can also use Fingerprint and IPL to create and print labels. For more information, see the Fingerprint Command Reference Manual or the IPL Command Refer-
ence Manual.
Printing on RFID Media
Media containing RFID tags is slightly thicker where the RFID tag is located. The
slight thickness of this part of the label may affect print quality. For thermal transfer labels, use a high-quality ink ribbon, such as TMX 2304 or TMX 1500.
To achieve the best possible print quality, follow these guidelines:
• After you load RFID media, restart the printer or run a TESTFEED to let the
printer identify the RFID media type.
•If necessary, modify the TAGADJUST variable to make sure that the RFID labels
are properly aligned with the antenna.
• If necessary, avoid printing on the thickest part of the label.
• For printers running Fingerprint:
• If you are using thermal transfer labels, start with the ribbon constant set to
80 and the ribbon factor set to 25. You may need to adjust these values
depending on the type of media you choose.
• To write to Gen 2 RFID tags using the TAGFIELD command, set the start and
length parameters to even numbers.
• For printers running IPL:
• Start with the sensitivity set to 565. You may need to adjust this value
depending on the type of media you choose.
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• To write to Gen 2 RFID tags, set the start and length parameters of the RFID
tag field setup command (a) to even numbers.
For help configuring RFID parameters, see the Fingerprint Command Reference
Manual or the IPL Command Reference Manual.
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CHAPTER
2
CONNECTING THE PRINTER
Connecting the Printer to Your PC
You can easily connect the printer to your PC using one of these ports:
•RS-232 serial port
• USB device port
• IEEE 1284 communications port (optional)
Connecting the Printer to a PC Through the Serial Port
You can use a serial connection to communicate with your PC and run PrintSet,
LabelShop, or Honeywell print driver. You can also use the serial port to send commands directly to the printer through a terminal connection, for instance with Telnet.
Before you can establish a serial connection, make sure that the settings on the PC
match those of your printer.
Parameter Default Setting
Baud rate 9600
Data bits (IPL) or Character length (Fingerprint) 8
Parity None
Stop bits 1
RTS/CTS (Fingerprint only) Disable
ENQ/ACK (Fingerprint only) Disable
XON/XOFF, data to host (Fingerprint only) Disable
XON/XOFF, data from host (Fingerprint only) Disable
New line (Fingerprint only) CR/LF
Receive buffer (Fingerprint only) 1024 bytes
Transmit buffer (Fingerprint only) 1024 bytes
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To connect the printer to a PC through the serial port
1. Connect one end of the RS-232 cable that ships with your printer to the back of
the printer and connect the other end of the cable to a serial COM port on the
PC.
2. If necessary, change the PC serial port configuration to match your printer.
Connecting the Printer to a PC Through the USB Device Port
Note: You cannot communicate with the printer using PrintSet through a USB connection.
To use PrintSet, you must be connected serially or through the Ethernet or 802.11
network.
Only connect one printer to each PC, either directly, or through a hub. To connect
the printer to a PC through the USB device port, you need:
• a USB Type B to USB Type A cable.
• Honeywell Print Driver software, which is available on the Honeywell website at
www.honeywellaidc.com.
To connect the printer to a PC through the USB port
1. Download and install the Honeywell Print Driver software on your PC.
2. Connect the USB cable to the Type B connector on the back of the printer and
connect the other end to your PC.
You do not need to set up any parameters for USB communications.
Connecting the Printer to a PC Through the IEEE 1284 Port
You can use the parallel connection with LabelShop or Honeywell Print Driver. The
parallel port supports Universal Plug and Play (UPnP) and additional status
reporting through IEEE 1284 nibble ID mode.
If you are using a parallel port to communicate with the printer, you need:
• an IEEE 1284 interface adapter installed in the printer. If you do not have the
parallel interface installed in your printer, you can purchase the field
installable option and have it installed by an authorized Honeywell service
technician. For help, contact your representative.
• a parallel cable to run between the printer and the PC.
To connect your printer to a PC parallel port
Connect the IEEE 1284 cable connector to the interface adapter port on the back
of the printer and connect the other end of the cable into a parallel port on the PC.
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Connecting the Printer to Your Network
You can connect your printer to your network using the:
• integrated Ethernet interface.
• optional 802.11 wireless interface.
These network interfaces provide features such as security, FTP server, web server,
and Alert handling.
Setting Up Ethernet Communications
Use the Ethernet port to set up the PX4i or PX6i as a network printer. If Ethernet is
selected as your Network Type, when you turn on your printer, it automatically
retrieves an IP address from the network (DHCP+BOOTP). You can use the network
connection with LabelShop or the Honeywell Printer Driver. You can also use this
connection to send commands directly to the printer through a terminal connection (Telnet) or FTP.
To connect your printer to your Ethernet network
1. Make sure that Ethernet is selected as your Network Type.
• On the keypad, press to enter the Setup menu.
• Go to SETUP > NETWORK > NETWORK TYPE > ETHERNET.
• Press again to exit the Setup menu.
2. Connect the cable from your Ethernet network to the Ethernet port on your
printer’s back plate.
3. Turn your printer off and then on.
4. Enter Information mode by pressing the button. The printer displays
interface information in five-second intervals. Note the IP address displayed
under I/O net1.
5. On your PC, start your web browser.
Setup
Setup
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6. Enter the IP address of your printer in the address field and press Enter. Your
printer home page appears.
7. When you are prompted, enter your login and password. The default values are:
login = admin, password = pass.
For help using the printer web page to configure your printer, see "Configuring Your
Printer From the Printer Home Page" on page 64.
If your network does not automatically assign an IP address, or the Ready-to-Work
indicator is blinking to indicate a network error, you can use PrintSet (available to
download from www.honeywellaidc.com) to correct the network settings.
Manually Configuring IP Settings
You can configure the IP settings of your printer by sending Fingerprint or IPL
commands through a serial connection. After you configure the IP settings, you
can disconnect the printer from your PC and communicate with the printer using
Ethernet communications.
To configure the IP settings serially using Fingerprint
Note: You need to have administrator privileges to configure IP settings.
1. Connect the printer to your PC using a serial cable. For help, see "Connecting
the Printer to a PC Through the Serial Port" on page 49.
2. Send the following commands to permanently assign the IP address, subnet
mask, default router, and name server:
setup "network,IP selection,manual"
setup "network,IP address,xxx.xxx.xxx.xxx"
setup "network,netmask,xxx.xxx.xxx.xxx"
setup "network,default router,xxx.xxx.xxx.xxx"
setup "network,nameserver,xxx.xxx.xxx.xxx"
where xxx is a number from 0 to 255.
3. Disconnect the printer from the PC.
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4. On your PC, enter the IP address of the printer in the address field of your web
browser (for example http://10.200.27.94) and press Enter.
The home page of the printer appears.
To configure the IP settings serially using IPL
1. Connect the printer to your PC using a serial cable. For help, see "Connecting
the Printer to a PC Through the Serial Port" on page 49.
2. Send the following commands to permanently assign the IP address, subnet
mask, default router, and name server:
<SI>nn[,m1[,m2]]
where:
• n is the IP address of the printer in the format n.n.n.n, where n is a number
from 0 to 255.
• ,m1 is the subnet mask address in the format n.n.n.n, where n is a number
from 0 to 255.
• ,m2 is the router address in the format n.n.n.n, where n is a number from 0 to
255.
Note: You must specify at least two of the three parameters for the command to take effect.
3. Disconnect the printer from the PC.
4. On your PC, enter the IP address of the printer in the address field of your web
browser (for example http://10.200.27.94) and press Enter.
The home page of the printer appears.
Setting Up 802.11 Radio Communications
If your printer has an optional 802.11 b/g radio, you can transfer and receive data
using wireless communications. This manual assumes that you have already set
up your wireless communications network including your access points. This section describes how to set up wireless security on your printer.
The printer supports these authentication modes:
•none
• WEP (64 bit and 128 bit)
• WPA Personal and Enterprise mode (802.1x authentication)
• WPA2 Personal and Enterprise mode (802.1x authentication)
Note: WPA and WPA2 Enterprise mode currently support PEAP, TTLS, LEAP, and EAP-
FAST. For LEAP authentication, the printer supports Open EAP, but does not support
Network EAP.
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To set up the printer to work in your wireless network, you need:
•a serial cable.
• a PC running Windows or Linux.
• PrintSet. For the latest version of PrintSet, go to the Downloads page of the
Honeywell website at www.honeywellaidc.com.
• (optional) Serial port software such as HyperTerminal. If you are using IPL
commands with HyperTerminal, you may want to be able to see the commands
as you type them on your screen. For help, see "Configuring Your Printer With
Commands Sent From Your PC" on page 80.
To set up the printer for 802.11 communications using PrintSet
1. Download and install PrintSet on your PC.
2. Connect one end of the serial cable to your printer, and connect the other end to
your PC.
3. If necessary, change the serial port settings on your PC to match your printer
Parameter Default Setting
Baud Rate 9600
Data Bits 8
Parity None
Stop Bits 1
4. On your PC, start PrintSet.
5. In the General Tasks box, click Add Printer.
6. Step through the Add Printer Wizard until you have successfully added your
printer.
7. In the Printer Tasks box, click Wireless Setup Wizard.
8. Step through the Wireless Setup Wizard to set up wireless network and security
parameters.
To set up the printer for 802.11 communications using HyperTerminal
1. Connect one end of the serial cable to your printer, and connect the other end to
your PC.
:
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2. On your PC, open HyperTerminal and set these serial port parameters:
Parameter Default Setting
Baud Rate 9600
Data Bits 8
Parity None
Stop Bits 1
3. From the host PC, check the wireless settings. For help, see "Manually
Configuring IP Settings" on page 52.
•If you are running IPL, send this command to the printer:
<STX><SI>wt<ETX>
• If you are running Fingerprint, send these commands to the printer:
setup write "wlan","uart1:"
setup write "8021x","uart1:"
4. Configure your printer to use the correct SSID and authentication modes. For
help, see the next section, "Configuring 802.11 Wireless Security Using IPL" on
page 58 or "Configuring 802.11 Wireless Security Using Fingerprint" on
page 55.
5. If you are using certificates for validation, test first without the certificate. Only
after performing this test should you transfer the certificate to the printer. The
printer can accept PEM (.pem), DER (.der), and PKCS #12 (.p12 or .pfx)
certificates.
6. Verify that the printer is connected to the access point and make sure it has an
IP address allocated to it.
Use the following sections to set most of your wireless communication settings.
For more information, see the Fingerprint Command Reference Manual or the IPL
Command Reference Manual.
Configuring 802.11 Wireless Security Using Fingerprint
Use the following procedures to configure 802.11 wireless security parameters on
your printer using Fingerprint.
To configure the printer to use WEP authentication
1. Send the following commands to login as an admin and set the SSID:
run "su -p pass admin"
setup write "wlan","uart1:"
setup "wlan","SSID","xxxxx"
where xxxxx can be from 0 to 32 ASCII characters, not including
the double quote.
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To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits
representing the value of the character.
Note: The default password for logging in as an admin is “pass.” If you have changed the
password, you will need to use your password instead of “pass.”
2. Send the following commands to configure the WEP keys. The following
example sets WEP key 1 to 01234 and enables WEP key 1.
setup "wlan","WEP1","0x3031323334"
setup "wlan",".WEP_KEY","1"
setup "wlan","ACTIVE","1"
setup write "wlan","uart1:"
To configure the printer to use WPA-PSK or WPA2-PSK mode
1. Send the following commands to login as an admin and set the SSID:
run"su-p pass admin"
setup write "wlan","uart1:"
setup "wlan","SSID","xxxxx"
where xxxxx can be from 0 to 32 alphanumeric characters.
To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits
representing the value of the character.
Note: The default password for logging in as an admin is “pass.” If you have changed the
password, you will need to use your password instead of “pass.”
2. Send one of the following WPA/WPA2 ON commands to turn on WPA or WPA2
authentication. Send the WPA-PSK or WPA2-PSK command to set a pre-shared
key:
setup "wlan","WPA","OFF"
setup "wlan","WPA2","ON"
setup "wlan","WPA_PSK","xxxxxxxxxx"
setup "wlan","ACTIVE","1"
setup write "wlan","uart1:"
where xxxxxxxxxx is a value between 8 and 64 characters.
To configure the printer to use WPA or WPA2 Enterprise mode
1. Send the following commands to login as an admin and set the SSID:
run"su-p pass admin"
setup write "wlan","uart1:"
setup "wlan","SSID","xxxxx"
where xxxxx can be from 0 to 32 alphanumeric characters.
To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits
representing the value of the character.
Note: The default password for logging in as an admin is “pass.” If you have changed the
password, you will need to use your password instead of “pass.”
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2. Send one of the following WPA/WPA2 ON commands to set up WPA-802.1x or
WPA2-802.1x authentication. You should also send the WPA_PSK command
that does not contain a value:
setup "wlan","WPA","OFF"
setup "wlan","WPA2","ON"
setup "wlan","WPA_PSK",""
setup write "wlan","uart1:"
3. To view the 802.1x values, send this command:
setup write "8021x","uart1:"
4. Send these commands to configure the EAP_TYPE:
setup "8021x","EAP_TYPE","xxxx"
where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST.
setup "8021x",".EAP_USER","xxxx"
setup "8021x","EAP_PASS","xxxx"
where xxxx is the unique username and the unique password for
this protocol.
5. If you are using TTLS, you may need to send this command to set the TTLS
outer name:
setup "8021x","TTLS_USER","xxxx"
where xxxx is the outer name.
6. If you are using EAP-FAST, you can use PAC and ACQUIRE_PAC commands.
The PAC setting specifies the PAC file to use for EAP-FAST authentication. The
ACQUIRE_PAC setting checks to see if automatic PAC file provisioning is
enabled. You can set ACQUIRE_PAC to on or off.
• Send the following command to set PAC to use /tmp/my.pac with a pass phrase
of “verysecret”:
setup "8021x","PAC","/tmp/my.pac@verysecret"
• Send the following command to set ACQUIRE_PAC to on:
setup "8021x","ACQUIRE_PAC","ON"
7. If you are using certificates for validation, here are some commands you may
need to use.
• Send the following commands to set a certificate and enable validation:
setup "8021x","CA_CERT","c:/test.pfx@export"
setup "8021x","VALIDATE","ON"
where c:/test.pfx is the location and name of the certificate
on the printer and export is the passphrase.
• Send the following commands to set a common name for server 1 and server 2:
setup "8021x",".SERVER_CN1","xxxxxxxxxx"
setup "8021x",".SERVER_CN2","xxxxxxxxxx"
where xxxxxxxxxx is at least 8 characters but less than 96
characters.
• Send the following commands to make sure your values match those used by
the access point:
setup write "8021x","uart1:"
setup write "wlan","uart1:"
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• You may need to send the following command several times for the wireless
station to connect:
setup "wlan","ACTIVE","1"<ETX>
Configuring 802.11 Wireless Security Using IPL
Use the following procedures to configure 802.11 wireless security parameters on
your printer using IPL.
To configure the printer to use WEP authentication
1. Send the following commands to login as an admin and set the SSID:
<STX><ESC>.x,su -p pass admin<ETX>
<STX><SI>ws,SSID,xxxxx<ETX>
where xxxxx can be from 0 to 32 ASCII characters.
To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits
representing the value of the character.
Note: The default password for logging in as an admin is “pass.” If you have changed the
password, you will need to use your password instead of “pass.”
2. Send the following commands to configure the WEP keys. The following
example sets WEP key 1 to 01234 and enables WEP key 1.
<STX><SI>ws,WEP1,0x3031323334<ETX>
<STX><SI>ws,.WEP_KEY,1<ETX>
3. Send the following command to activate the settings.
<STX><SI>ws,ACTIVE,1<ETX>
To configure the printer to use WPA-PSK or WPA2-PSK mode
1. Send the following commands to login as an admin and set the SSID:
<STX><ESC>.x,su -p pass admin<ETX>
<STX><SI>ws,SSID,xxxxx<ETX>
where xxxxx can be from 0 to 32 alphanumeric characters.
To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits
representing the value of the character.
Note: The default password for logging in as an admin is “pass.” If you have changed the
password, you will need to use your password instead of “pass.”
2. Send one of the following commands to turn on WPA or WPA2 authentication.
Send the WPA-PSK or WPA2-PSK command to set a pre-shared key:
<STX><SI>ws,WPA,OFF<ETX>
<STX><SI>ws,WPA2,ON<ETX>
<STX><SI>ws,WPA_PSK,xxxxxxxxxx<ETX>
where xxxxxxxxxx is a value between 8 and 64 characters.
3. Send the following command to activate the settings:
<STX><SI>ws,ACTIVE,1<ETX>
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To configure the printer to use WPA or WPA2 Enterprise mode
1. Send the following commands to login as an admin and set the SSID:
<STX><ESC>.x,su -p pass admin<ETX>
<STX><SI>ws,SSID,xxxxx<ETX>
where xxxxx can be from 0 to 32 alphanumeric characters.
To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits
representing the value of the character.
Note: The default password for logging in as an admin is “pass.” If you have changed the
password, you will need to use your password instead of “pass.”
2. Send one of the following commands to enable WPA-802.1x or WPA2-802.1x
authentication. You should also send the WPA_PSK command that does not
contain a value:
<STX><SI>ws,WPA,OFF<ETX>
<STX><SI>ws,WPA2,ON<ETX>
<STX><SI>ws,WPA_PSK, <ETX>
3. Send these commands to configure the EAP_TYPE:
<STX><SI>ws,EAP_TYPE,xxxx<ETX>
where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST.
<STX><SI>ws,.EAP_USER,xxxx<ETX>
<STX><SI>ws,EAP_PASS,xxxx<ETX>
where xxxx is the unique username and the unique password for
this protocol.
4. If you are using TTLS, you may need to send this command to set the TTLS
outer name:
<STX><SI>ws,TTLS_USER,xxxx<ETX>
where xxxx is the outer name.
5. If you are using EAP-FAST, you can use PAC and ACQUIRE_PAC commands.
The PAC setting specifies the PAC file to use for EAP-FAST authentication. The
ACQUIRE_PAC setting checks to see if automatic PAC file provisioning is
enabled. You can set ACQUIRE_PAC to on or off.
• Send the following command to set PAC to use /tmp/my.pac with a pass
phrase of “verysecret”:
<STX><SI>ws,PAC,/tmp/my.pac@verysecret<ETX>
• Send the following command to set ACQUIRE_PAC to on:
<STX><SI>ws,ACQUIRE_PAC,ON<ETX>
6. If you are using certificates for validation, here are some commands you may
need to use.
• Send the following commands to set a certificate and enable validation:
<STX><SI>ws,CA_CERT,c:/testCA.pfx@export<ETX>
<STX><SI>ws,VALIDATE,ON<ETX>
where c:/testCA.pfx is the location and name of the certificate
on the printer and export is the passphrase.
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• Send the following commands to set a common name for server 1 and server
2:
<STX><SI>ws,.SERVER_CN1,xxxxxxxxxx<ETX>
<STX><SI>ws,.SERVER_CN2,xxxxxxxxxx<ETX>
where xxxxxxxxxx is at least 8 characters but less than 96
characters.
• Send the following command to make sure your values match those used by
the access point:
<STX><SI>wt<ETX>
All variables are returned with the exception of EAP_PASS which always returns
“****” if configured and CA_CERT which transmits the name of the last certificate
authority successfully installed. An additional read-only variable for the supplicant
state, called STATE, is also returned.
• You may need to send the following command several times for the wireless
station to connect:
<STX><SI>ws,ACTIVE,1<ETX>
Connecting Peripherals to the USB Host Port
You can connect these peripheral devices to the USB host interface port on the
printer:
•USB mass storage device
•Keyboard
• Bar code scanner
•USB hub
Using a USB Mass Storage Device
You can use a USB mass storage device (thumb drive) to store additional fonts and
images for the printer. You can also use the device to upgrade your firmware. For
more information on using the USB mass storage device to upgrade the printer,
see "Upgrading Firmware" on page 83.
To verify the USB storage device is supported by your printer, insert the USB storage device in the appropriate slot on the back of your printer. On the display screen,
one of the following status messages briefly appears:
• USB memory stick connected
• USB memory stick not supported
If no status message appears when you insert the USB storage device, you can
manually verify the USB storage device is supported using HyperTerminal.
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To verify the USB storage device is supported by your printer
Setup
Setup
1. Connect one end of your serial cable to your printer, and connect the other end
to your PC.
2. On your PC, open HyperTerminal.
3. In HyperTerminal, use one of the following Fingerprint commands:
• Type DEVICES. The list of devices your printer supports appears. If the USB
storage device is supported, it appears as drive d: in this list.
• Type Run “cd d:” and press Enter.
Type Run “ls” and press Enter. If the USB storage device is supported, the
contents of the USB storage device appears.
Connecting a Keyboard to the USB Host Port
You can use an external USB keyboard to input data in Fingerprint applications.
Some applications may require more complex input from users than the simple
push of a button.
The printer comes with five keyboard layouts: US, Swedish, French, German, and
User Defined.
To change the keyboard layout
1. Plug your USB keyboard into the USB host connector on the back of the printer.
2. Turn on the printer.
3. On your printer keypad, press .
4. Navigate to COM > USB KEYBOARD.
5. Choose a keyboard layout.
6. Exit Setup mode by pressing again.
Connecting a Bar Code Scanner to the USB Host Port
If your printer is running Fingerprint, you can connect a HID (Human Interface
Device) bar code scanner to the printer. The “usbhost:” device receives data from
the scanner the same way it does from a USB keyboard. You can then use this data
in a Fingerprint application.
The keyboard layout you choose (see the previous procedure) applies for connected scanners too.
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Connecting a USB Hub to the USB Host Port
You can connect a USB hub to the printer so that you can connect several USB
devices to the printer at the same time.
Note: If the USB hub is not powered, you can only connect one USB mass storage device
and one HID (keyboard or scanner) peripheral to the USB hub at a time. If the USB
hub is powered, you can connect multiple USB mass storage devices and multiple
HID peripherals at once.
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CHAPTER
3
CONFIGURING THE PRINTER
Setup
Setup
You can change the configuration settings of your printer:
• directly from the screen.
• from the printer home page.
• using PrintSet.
• using commands sent from your PC.
• remotely using SmartSystems Foundation.
• remotely using Wavelink Avalanche.
Configuring Your Printer From the Screen
To configure your printer from the screen, you need to enter Setup mode.
To enter Setup mode
Press the button.
You mainly use the arrow keys to navigate in Setup mode.
Use This Key: To Do This:
or
Enter
Scroll through the main menu and sub-menus.
Select a sub-menu item.
Exit a sub-menu without changing the setting.
Select a sub-menu item.
Exit Setup mode.
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Use the following illustrations to understand the Setup menu. The main menus of
the setup tree are organized in a loop. Each main menu branches out to a number
of sub-menus. If you have optional accessories installed in your printer, the firmware adds the necessary setup parameters to the Setup tree.
The Main Menus in Setup Mode for Fingerprint
Starting point
T
SETUP:
SER-COM, UART1
SETUP:
PRINT DEFS
SETUP:
MEDIA
SETUP:
FEEDADJ
SETUP:
RFID
Option
SETUP:
NETWORK
L
The Main Levels of the Setup Menu in IPL
Starting point
T
SETUP:
SER-COM
L
SETUP:
CONFIGURATION
>R
SETUP:
COM
R
SETUP:
SER-COM, UART2
Option
SETUP:
NET-COM, NET1
SETUP:
COM
SETUP:
SER-COM, UART3
SETUP:
SER-COM, UART4
SETUP:
SER-COM, UART5
SETUP:
NETWORK
Option
Option
Option
SETUP:
RFID
SETUP:
MEDIA
SETUP:
TEST/SERVICE
Option
For more information on the IPL and Fingerprint menu systems, "Setup Menus" on
page 133.
Configuring Your Printer From the Printer Home Page
If you are using an Ethernet or 802.11 wireless connection, you can change configuration settings from your printer’s home page.
Note: You should have already connected your printer to your network and obtained an IP
address.
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To access your printer’s home page
1. Start your web browser application.
2. In the address field, enter the IP address of your printer.
3. Press Enter. Your printer’s home page appears.
4. The home page displays the assigned name, firmware version, Active
Command Set, MAC address, and IP address of your printer. The home page
also displays the contents of the image buffer, as well as the status of the
Ready-to-Work indicator.
5. Click Configuration.
6. Click the link for the settings you want to configure.
7. When you are prompted, enter your login and password. The default values are:
login = admin, password = pass.
Use the next sections to understand and configure the settings on each configuration page.
Configuring Communications Settings
Use the communications page to configure serial communications, the communications interface, and the keyboard layout.
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To configure communications settings
1. Click Printer > Communication.
2. Choose the settings you want to change.
3. Click Submit Setup.
Configuring Media Settings
Use the media page to view and change media settings such as XSTART position,
media type, and contrast.
To configure media settings
1. Click Printer > Media.
2. Enter the correct information for the media you are using.
3. Click Submit Setup.
Configuring RFID Settings (Printer With RFID Option)
Use the RFID page to configure settings for printing on RFID media.
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To configure media settings
1. Click Printer > Rfid.
2. Enter the correct information for the RFID media you are using.
3. Click Submit Setup.
Configuring Print Engine Settings
Use the print engine page to adjust the media feed direction (start and stop adjust
positions) and print speed. The value of the head resistance is read-only and is
measured by the firmware when the printer starts up.
To configure print engine settings
1. Click Printer > Print Engine.
2. Enter the correct information for the print engine.
3. Click Submit Setup.
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Configuring Web Shell Settings
Use the Web Shell page to view and change test and default settings. You can also
use the Web Shell page to print test labels and change the command language.
To configure Web Shell settings
1. Click Printer > Web Shell.
2. Select the action you want to take or the setting you want to change.
• For the actions in the top of the screen, the printer performs the action and may
prompt you to reboot the printer.
• For the settings in the bottom of the screen, select the settings you want and
click Submit Setup. A message appears stating, “Application change will take
effect at reboot.” You can select Reboot or wait until you are done making other
configuration changes.
Use the following table to understand the Web Shell settings.
Setting Description
Testfeed [value]
Ribbon Sensor
[value]
Default Setup Returns the printer to factory default settings. Passwords, alerts, and the
Reboot Reboots the printer.
Print Test Label Prints the predefined test label you choose.
Command
Language
Fingerprint
Application
Standard I/O Defines the port the printer listens to. You need to reboot the printer for the
Calibrates the label stop sensor performs a testfeed. Selecting this setting is
equivalent to issuing the TESTFEED command on the printer.
Detects if the printer runs out of ribbon during printing.
selected application are not changed.
Sets the command language to Fingerprint, Direct Protocol, IPL, ZSim, or
DSim. You need to reboot the printer for the change to take effect.
Defines the application to run as the default on startup. You need to reboot
the printer for the change to take effect.
change to take effect.
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Configuring Alerts
Use the Alerts page to view and change the printer alert settings.
To configure alerts
1. Click Printer > Alerts.
2. Change the alert settings:
• From the Setting list, choose Enabled or Disabled.
• In the text field, specify a Delay repeat.
• In the Delay Unit list, select seconds or occurrences.
• In the Message text field, enter a message.
3. Select the Notification method.
4. Click Submit Settings.
Use the following table to understand the Alert Settings.
Setting Description
Label Not Taken
(Fingerprint only)
Cutter Error There was an error related to the label cutter.
Head Lifted A printer job was sent to the printer while the printhead was lifted.
Out of Ribbon You have thermal transfer ribbon selected and the printer is out of
Pause Mode The printer is in Pause mode.
Setup Mode The printer is in Setup mode.
Error Condition
(Fingerprint only)
Application Break
(Fingerprint only)
Sent when the printed label is not taken from the printer. This setting
applies to label and ticket media and requires an optional label taken
sensor.
ribbon.
An error has occurred in the Fingerprint application. The error does not
have to be critical to the print job for the printer to send this alert.
A running Fingerprint application has been interrupted manually or
because of an error.
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Setting Description
Print Job Complete
(Fingerprint only)
Odometer Count 1 The amount of media printed has reached a preset amount, measured in
Notification Method The method used to send an alert message. You can choose from mail,
The print job has been successfully completed.
meters or in number of labels. The Delay repeat setting represents how
often the alert message will be sent when the preset value is reached.
SNMP-trap, or both.
Configuring General Network Settings
Use the General network page to view the printer name, change passwords, and set
restrictions.
To configure general network settings
1. Click Network Admin > General.
2. View or update your settings.
Note: To enter a new password, you need to check the Set password check box.
3. Click Submit General settings.
Use the following table to understand the general network settings.
Setting Description
Printer Name The network identification name (WINS name) of the printer. The default
name is HONEYWELL followed by the last six positions of the MAC
address.
System Location (Optional) The printer location.
System Contact (Optional) The printer administrator.
Set Password You must check this box if you want to change the admin password.
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Setting Description
Old Admin Password You need to enter the old password before you can change the
New Admin Password The new password you want to use.
Restrictions Sets restrictions on who is allowed to upgrade the printer firmware or
Configuring Mail Settings
Use the mail settings page to view and change e-mail (SMTP) server settings.
To configure mail settings
password.
view and change network settings. You cannot remove “admin” from the
list of authorized users.
Users allowed to update: Defines who may perform a firmware upgrade
using FTP, PrintSet, or IFAB. This setting does not affect upgrading from
a Compact Flash card.
Users allowed to read/write protected LAN1 settings: (Fingerprint
only) Defines who may read/write settings in the LAN1 section.
Users allowed to change network settings: (Fingerprint only) Defines
who may change the network node in the setup. This setting is not
supported if you are setting up the printer from its internal keyboard.
Users allowed to change wireless settings: Defines who may change
WLAN or 802.1x settings.
1. Click Network Admin > Mail.
2. Select the mail server settings and enter mail addresses.
3. Click:
• Submit Mail Settings to send the changes to the printer.
• Submit & Send test mail to send the changes to the printer and test your new
settings.
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Use the following table to understand the mail settings.
Setting Description
Mail (SMTP) Server Choose a configuration method for your mail server settings:
Mail addresses Defines the e-mail addresses to use when the printer sends alert
Configuring SNMP Settings
Use the SNMP page to view and change SNMP settings.
• SMTP settings from DHCP: Choose this setting if you want the
printer to receive settings automatically from your DHCP server. This
setting requires that you choose DHCP and IP Selection in the TCP/
IP section.
• Manual settings: Choose this option to manually configure the Mail
Server address and port. The default port is 25.
messages:
• From address: The address that displays as the sender of alert
messages. E-mail will be returned to this address if the recipient is
unreachable. To prevent e-mail bounces when the recipient is
unreachable, leave this field empty.
• To address: The recipient of alert messages. To enter several
addresses, separate them with a comma (,) or a semicolon (;).
To configure SNMP settings
1. Click Network Admin > SNMP.
2. Change the SNMP settings.
3. Click Add to add trap settings. You can define up to four authentication failure
traps.
4. After you add a trap, it appears in the Trap Address Settings list. You can edit or
delete each trap in the list by clicking Edit or Delete.
5. Click Submit SNMP settings.
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Use the following table to understand SNMP settings.
Setting Description
Read Community Community with rights to read the SNMP MIBs.
Read/Write Community Community with rights to read and write SNMP MIBs.
Username Username when using SNMPv3. The default value is “initial”.
Authentication Key The authentication key for SNMPv3. The default value is “auth_key”.
Encryption Key The privacy key for SNMPv3. The default value is “priv_key”.
System Name Administrative name for the SNMP node.
Authentication Failure
Trap
Trap Address Settings Click Add to specify these trap address settings:
Defines if a trap is sent when an unauthorized SNMP request tries to
access the printer. Choose Enable to send the trap.
• Trap Address: IP address of the receiver of SNMP traps. You can
specify up to four trap addresses.
• Trap Port: The port where SNMP traps are sent. The default port if
162.
• Trap Community: Defines the community to which SNMP traps will
be sent.
• Friendly Name: A user-defined text string that identifies the trap.
• Trap Enable Status: Defines whether the specified trap is enabled.
Configuring TCP/IP Settings
Use the TCP/IP settings page to view and change TCP/IP network settings.
To configure TCP/IP settings
1. Click Network Admin > TCP/IP.
2. View or update your settings.
3. Click Submit TCP/IP settings.
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Use the following table to understand the TCP/IP settings.
Setting Description
IPV4 Settings Configuration method: The method by which an IP address is assigned to the
printer. You can choose between DHCP, BOOTP, DHCP+BOOTP, or MANUAL.
Address: The current IP address of the printer.
Netmask: Manually assigned netmask for the printer.
Default Router: The IP address of the default router.
IPV6 Settings Configuration method: The method by which an IP address is assigned to the
printer. You can choose between:
• AUTO: The IP address is obtained using stateless auto-configuration. This
is the default configuration method.
• AUTO+DHCP: The IP address is obtained using stateless autoconfiguration, but DNS options are obtained using DHCP.
• DHCP: The IP address and DNS options are obtained using DHCP.
• MANUAL: The IP address is set to a static address that you enter in the
Static Address field.
Current addresses: A list of all the currently configured IP addresses for the
Ethernet interface. The address starting with FE80:: is the link-local address
and is available regardless of the configuration method you choose.
Static address: This address applies if you selected manual as the
configuration method. The IP address
is specified as an address and a prefix separated by a slash. You can use “::” to
represent a large number of consecutive zeros. You should typically set the
prefix to 64.
Example:
2001:DB8:0:F101::2/64
Name Resolution DNS Server: The IP address of the name server.
DNSv6 Server: The IP address of the name server for IPv6.
WINS Server (Primary and Secondary): The IP addresses of the primary and
secondary WINS servers. If you chose DHCP or BOOTP for the configuration
method, you may see the currently assigned WINS IP addresses depending on
the configuration of your DHCP server.
Printer Service NET1 TCP Port Number: The port number for raw TCP. The default is 9100.
NET1 Queuing: Determines whether queuing for the TCP port is turned on, off,
or enabled for multiple network connections (Multi).
Configuring the Network Type
Use the Network Type page to choose whether you are using an Ethernet or wireless 802.11 network.
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To configure the network type
1. Click Network Admin > Network Type.
2. Select either Ethernet or Wireless 802.11.
3. Click Submit new settings.
4. Reboot the printer for the changes to take effect.
Note: Once you change the network type to Wireless 802.11, you cannot communicate with
the printer using Ethernet. You need to change the command through the Setup
menu or send a command through a serial connection.
Configuring Avalanche Settings
Use the Avalanche page to view and change Wavelink Avalanche settings.
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To configure Avalanche settings
1. Click Network Admin > Avalanche.
2. View or update your settings.
3. Click Submit Avalanche settings.
Use the following table to understand the Avalanche settings.
Setting Description
Enabler Mode Click one of the option buttons:
• Disabled: Disables Avalanche.
• Manual settings: Enables Avalanche. You need to enter the Agent address
and Port in the text fields.
• Find agent by broadcast: Enables Avalanche and the network connection
broadcasts to find the agent.
Agent
authorization
Enter your user name and password in the entry fields.
Configuring SmartSystems Settings
Use the SmartSystems page to view or change the SmartSystems server IP address
and the master port number.
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To configure the SmartSystems settings
1. Click Network Admin > SmartSystems.
2. View or change the settings.
3. Click Submit SmartSystems settings.
Configuring Wireless LAN Settings
Use the Wireless LAN page to view and change 802.11 settings.
Note: The Wireless LAN settings are only available if your printer has the wireless 802.11
radio interface option installed and is running Fingerprint 8.77.0 or later, or IPL
v2.77.0 or later
To configure wireless LAN settings
1. Click Network Admin > Wireless LAN.
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2. View or update your settings.
3. Click Submit 802.11 settings.
Use the following table to understand the Wireless LAN settings.
Setting Description
SSID The network name of the printer.
Mode Set the operating mode of the device to Ad-Hoc or Infrastructure.
WEP Set Wired Equivalent Privacy (WEP) to on or off.
WEP Keys You can enter values for up to 4 WEP keys.
Active WEP key Chooses the active WEP key.
Authentication Sets the type of authentication to use for your WEP keys. You can
choose between Auto, Open System, and Shared.
WPA Sets the Wi-Fi Protected Access (WPA) to either on or off.
WPA Pre-shared key Sets the WPA Pre-shared key.
WPA2 Sets the Wi-Fi-Protected Access version 2 to either on or off.
Roaming setting Sets the roaming reluctancy to 1, 2 or 3. Setting the roaming reluctancy
to 0 turns off the roaming feature.
Current channel (Read only or read/write for adhoc connections) Shows the current
channel being used.
AP MAC Address (Read only) MAC address of the access point to which the printer is
connected.
Signal strength (Read only) Radio signal strength of the access point.
Speed (Read only) Speed of the current connection.
Region (Read only) Shows the country short names provided by the 802.11d
standard for the currently selected region or country.
Configuring 802.1x Settings
The 802.1x settings page is only available if you have the optional wireless interface installed in your printer. Use the 802.1x page to view and change 802.1x security settings.
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To configure 802.1x settings
1. Click Network Admin > 802.1x.
2. View or update your settings.
3. Click Submit 802.1x settings.
Use the following table to understand the 802.1x settings.
Setting Description
EAP Type Choose the Extensible Authentication Protocol (EAP) type:
•TTLS
•LEAP
•PEAP
•EAP-FAST
• Off (disables 802.1x security) (default)
Inner Authentication
(TTLS, EAP-FAST, and
PEAP only)
Outer Name (TTLS only) Specify the EAP identity passed in the clear. The default is anonymous.
PAC- Key A-ID Info The Protected Access Credential (PAC) setting is used to specify the
Automatic Provision
(PAC)
Choose the inner authentication method:
• PAP (TTLS only)
• MSCHAPv2
• EAP/MSCHAPv2
•EAP/MD5
•EAP/GTC
PAC file used by EAP-FAST authentication. This setting is automatically
filled up by the printer if ACQUIRE_PAC is enabled and current installed
PAC file fails authenticating the printer to the network. You can manually
import a PAC file using a pass phrase the same way you install a
certificate.
Set Automatic PAC file Provisioning to on or off.
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Setting Description
Root Certificate The common name of the installed root CA certificate. You can also
specify a different certificate (provided that it has already been installed
on the printer) by entering the path to the new certificate in this field. If a
pass phrase is required, add it to the end of the path in the form of
“@passphrase”.
Server Common Name
#1
Server Common Name
#2
(TTLS and PEAP only)
Server Certificate
Validation (TTLS and
PEAP only)
Specify common names. If you specify one common name, the server
certificate common name must match this name for authentication. If
you specify two common names, the server certificate common name
must match at least one of them. The default is “” (any common name).
Enables certificate validation. Specifies whether or not to check if the
installed CA certificate is the root of the server certificate.
Configuring Your Printer With PrintSet
Note: You cannot communicate with the printer using PrintSet through a USB connection.
To use PrintSet, you must be connected serially or through the Ethernet or 802.11
network.
PrintSet is a printer configuration tool that allows you to easily change your setup
parameters. You can also use PrintSet’s setup wizards to guide you through common configuration tasks.
To configure the printer with PrintSet
1. Make sure that you have a PC running Microsoft Windows 2000 or later.
2. Download PrintSet from the Downloads page of the Honeywell website at
www.honeywellaidc.com.
3. Connect your printer to your PC using a serial cable. For help, see "Connecting
the Printer to a PC Through the Serial Port" on page 49.
Configuring Your Printer With Commands Sent From Your PC
You can change configuration parameters by sending commands directly to the
printer using your terminal program (HyperTerminal) and a serial or network connection.
If your printer uses the Fingerprint language, you use the SETUP command, followed by the node, subnode, and parameters setting. This Fingerprint example sets
the media setting to labels with gaps:
SETUP "MEDIA,MEDIA TYPE,LABEL (w GAPS)"
If your printer uses the IPL language, you would send this command:
<STX><SI>T1<ETX>
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To see the node, subnode, and parameters for Fingerprint and IPL, "Setup
Menus" on page 133.
Fingerprint automatically sends feedback to HyperTerminal as you type. If you
want to see what you are typing with IPL, you need to perform the following procedure.
To see IPL commands as you type
1. From the HyperTerminal menu, select File > Properties > the Settings tab.
2. Click the ASCII Setup button.
3. Select Echo typed characters locally.
4. Click OK twice.
For more information on how to change configuration settings, see either the Fin-
gerprint Command Reference Manual or the IPL Command Reference Manual.
Configuring Your Printer Using SmartSystems Foundation
SmartSystems™ Foundation is a Honeywell software platform that lets you manage all of your SmartSystems-enabled devices simultaneously from a central
server. The SmartSystems Console displays all SmartSystems-enabled computers
and peripherals in your network.
Through the Console, you can:
• drag-and-drop configuration bundles, OS updates, and firmware upgrades to
multiple computers.
• create a “golden” device configuration to use when updating other computers.
• remotely change settings on SmartSystems-enabled computers and
peripherals.
With an AutoDeploy license, SmartSystems can automatically push software, configuration settings, and other files to connected PX4i and PX6i printers. AutoDeploy can report on asset locations and battery status, making it easier to manage
your mobile devices. The license also enables Scan-to-Connect, which makes connecting additional PX4i and PX6i printers to your secure wireless network as easy
as reading bar codes.
You can download SmartSystems Foundation at no charge from the Honeywell
website. For more information on SmartSystems, go to www.honeywellaidc.com/
SmartSystems. To purchase an AutoDeploy license, contact your local Honeywell
sales representative.
Configuring Your Printer Using Wavelink Avalanche
You can use the Wavelink Avalanche device management system to configure all of
your wireless printers. You printer ships with the Avalanche Enabler already loaded.
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Each time the Avalanche Enabler is activated (typically on a warm boot), the printer
Setup
Enter
Setup
attempts to connect to the Avalanche Agent. When the printer connects to the
Agent, the Agent determines whether an update is available and immediately starts
the software upgrade, file transfer, or configuration update.
To use Avalanche to remotely manage the printer
1. Install the configuration updates for the printer using the Avalanche Administrative Console.
2. Schedule the printer updates or manually initiate an update using the
Avalanche Administrative Console.
For more information on using Wavelink Avalanche, contact your local Honeywell
representative or visit the Wavelink website at www.wavelink.com.
Choosing an Ethernet or Wireless Network
If you have an 802.11 wireless radio option installed in your printer, you need to
choose between an Ethernet network or a wireless 802.11 network.
You can choose the network type of your printer:
• directly from the screen.
• using commands sent from your PC.
• using SmartSystems Foundation. For help, see "Configuring Your Printer Using
SmartSystems Foundation" on page 81.
• from the printer home page. For help, see "Configuring the Network Type" on
page 74.
• using PrintSet. For help, see "Configuring Your Printer With PrintSet" on
page 80.
Choosing the Network Type From the Printer Screen
To configure the printer from the screen, you need to enter Setup mode.
To choose the network type from the printer screen
1. Press to enter Setup mode.
2. Navigate to Network > Network Type and press .
3. Select either Ethernet or Wireless 802.11 and press .
4. Press to exit Setup mode.
Enter
5. Reboot the printer for the change to take effect.
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Choosing the Network Type Using Printer Commands
You can use a serial connection to send Fingerprint or IPL commands the printer.
To choose the network type using printer commands
1. Connect your printer to your PC using a serial cable. For help, see "Connecting
the Printer to a PC Through the Serial Port" on page 49.
2. Start a terminal application, such as HyperTerminal.
• If you are running Fingerprint, send this command to the printer:
setup "NETWORK","NETWORK TYPE","n"
where n is either Ethernet or Wireless 802.11.
• If you are using IPL, send this command to the printer:
<STX><SI>n,,,p<ETX>
where p is either 0 (select Ethernet interface) or 1 (Select
Wireless 802.11 interface).
3. Reboot the printer for the change to take effect.
Upgrading Firmware
The latest firmware and software is available for download from the Downloads
page on the Honeywell website at www.honeywellaidc.com. You can upgrade your
printer’s firmware using:
• PrintSet. You can download PrintSet from the downloads page for the printer on
the Honeywell website at www.honeywellaidc.com.
• a CompactFlash (CF) card.
• a USB storage device (maximum 2 GB).
• a serial or USB connection.
• an Ethernet or 802.11 network connection.
To download firmware updates
1. Go to the Honeywell website at www.honeywellaidc.com.
2. Click Support > Downloads.
3. Use the Product Category, Product Family, and Product fields, to select the
printer.
4. Click Submit.
5. The latest available software appears on the page.
6. Download the latest firmware version to your PC.
7. Extract the .zip file to a folder on your PC.
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To upgrade using PrintSet
1. Download the latest version of PrintSet from the Honeywell website at
www.honeywellaidc.com.
2. Select File > Add Printer. The Add Printer Wizard starts.
3. Under My Printers, select your printer.
4. Go to Printer > Firmware Wizard.
5. Follow the steps to update your firmware.
To upgrade using a CF card
1. Copy the firmware upgrade file to a CF card.
2. Insert the CF card in the appropriate slot on the back of your printer.
3. Turn on your printer.
To upgrade using a USB storage device
1. Turn on your printer.
2. Verify the USB storage device is supported by your printer. Insert the USB
storage device in the appropriate slot on the back of your printer. On the display
screen, one of the following status messages briefly appears:
• USB memory stick connected
• USB memory stick not supported
Note: If not status message appears when you insert the USB storage device, remove and
reinsert the USB storage device. To manually verify the USB storage device is
supported, "Using a USB Mass Storage Device" on page 60.
3. Insert the USB storage device in the appropriate slot on your PC.
4. In the root directory of the USB storage device, create a folder named
“upgrade.”
5. Copy the firmware binary upgrade file to the upgrade folder on the USB storage
device.
Note: The printer supports 8.3 binary filenames, which mean the filename can have up to
eight characters and a .bin extension.
6. Insert the USB storage device in the appropriate slot on the back of your printer.
The upgrade starts. On the display screen, the status message, “Time Out,”
appears.
7. When the upgrade is complete, the status message, “Check Integrity,” appears.
Remove the USB storage device. You may need to restart your printer.
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To upgrade using a serial or USB connection
Use Fingerprint or IPL commands to send the upgrade file to your printer.
For help, see the Fingerprint Command Reference Manual or the IPL Command
Reference Manual.
To upgrade using an Ethernet or 802.11 network connection
1. Start your web browser application.
2. In the address field, enter the IP address of your printer.
3. Press Enter. Your printer’s home page appears.
4. From the menu at the top of the page, click Maintenance. The firmware upgrade
screen appears.
5. Click Browse and browse to the location of the firmware upgrade file.
6. Double-click the file, and then click Upgrade.
Downloading Fonts and Graphics
The printer supports 15 scalable Unicode TrueType and TrueDoc fonts as standard.
The Unicode standard allows the use of special characters for various languages
including non-Latin fonts, such as Arabic, Cyrillic, Chinese (including enhanced
Simplified Chinese GB18030), Japanese, Korean, and Hebrew.
You can download additional fonts to the printer’s Flash memory using:
• PrintSet. You can download PrintSet from the downloads page for the printer on
the Honeywell website at www.honeywellaidc.com.
• Fingerprint or IPL commands. For help, see the Fingerprint Command Reference
Manual or the IPL Command Reference Manual.
• a CompactFlash card or external 2 GB USB mass storage device.
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86 PX4i and PX6i High Performance Printer User Guide
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CHAPTER
4
TROUBLESHOOTING
Troubleshooting the Printer
You may have printer operation, print quality, or printer communication problems
at some time during the life of your printer. You can easily fix most of the problems
you encounter. If you cannot find the answer to your problem in this section, you
may need to contact Product Support.
Understanding Error Messages
Use the following tables to troubleshoot common error messages you may see displayed on your printer’s screen. Keep in mind that some error messages:
• are specific to the type of firmware you are running.
• have corresponding error numbers.
• cause the Ready-to-Work indicator to blink or turn off.
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Fingerprint Error Messages
Message Description Ready-to-Work
Indicator
Error
Number
Status
Out of paper The printer is out of paper. Load a new roll of media. For help, see
"Loading Media" on page 5.
Next label not
found
Label not taken Label not taken Blinking
Out of transfer
ribbon
Transfer ribbon
is installed
Head lifted The printhead is lifted. Lower the printhead. Blinking 1022
Cutter does not
respond
Cutter error1 Open and shut the cutter. Blinking 1701
Cutter error2 Open and shut the cutter. Blinking 1702
Cutter error3 Open and shut the cutter. Blinking 1703
Cutter open Shut the cutter. 1704
LSS too high This error can occur when you run a test feed without any media
LSS too low This error can occur when you run a test feed without any media
Testfeed not
done
Next label not found Blinking 1031
The printer is out of transfer ribbon. Load a new roll of ribbon. For
helps, see "Loading Ribbon" on page 38.
This is not an error condition. This message briefly appears after a
new roll of transfer ribbon is installed.
Open and shut the cutter. Blinking 1059
installed, or if you have incorrect media settings. Load the printer
with media and select the appropriate media type. For help, see
"Loading Media" on page 5.
installed, or if you have incorrect media settings. Load the printer
with media and select the appropriate media type. For help, see
"Loading Media" on page 5.
The printer did not perform a test feed before it printed out test
labels. Performing a test feed calibrates the sensor. To perform a
Blinking 1005
Blinking 1027
Blinking 1058
Blinking 1007
Blinking 1008
Blinking 1606
testfeed, press the button.
No RFID support
installed
No tag found No RFID tag has been found. Blinking 1321
Pause Mode
Entered
Setup Mode
Entered
IP link error No network connection. Blinking
IP configuration
error
Generic DP error In Direct Protocol, you can enable error handling for specific
The optional RFID interface is not installed in the printer. Blinking 1320
The print job is paused. Blinking
The printer is in Setup mode. Off
The printer is trying to acquire an IP address from the network.
Wait for the printer to complete the task before taking any action.
errors using the ERROR statement. When errors added to the
built-in error handling occur, this event is set. The text included in
the SNMP trap is the standard text corresponding to the error.
Blinking
Blinking
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