Intermec PX6E010200000130 User Manual

High Performance Printer

| PX

User Guide

Disclaimer

Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.

HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. HII disclaims all responsibility for the selection and use of software and/or hardware to achieve intended results.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of HII.

Web Address:

Other product names or marks mentioned in this document may be trademarks or registered trademarks of other companies and are the property of their respective owners.

For patent information, refer to www.hsmpats.com.

www.honeywellaidc.com

Customer Support ........................................................................................................................ ix

Technical Assistance ............................................................................................................. ix

Product Service and Repair ................................................................................................ ix

Limited Warranty .................................................................................................................... ix

Send Feedback ........................................................................................................................ ix

Chapter 1 - Using the Printer..........................................................................1

Learning About the Printers ......................................................................................................1

Identifying the Parts of the Printer.......................................................................................... 1

Selecting a Printer Language....................................................................................................2

Printer Start Up Screen .........................................................................................................2

Understanding the Control Panel............................................................................................ 3

Understanding the Buttons................................................................................................. 4

Understanding the LEDs...................................................................................................... 4

Understanding the Screen................................................................................................... 5

Understanding the Printer Sounds ..................................................................................5

Loading Media ................................................................................................................................5

Loading Media for Tear-Off Printing ...............................................................................6

Loading Media for Peel-Off Printing ............................................................................ 12

Loading Media for Cut-Off Printing.............................................................................. 20

Loading Media for Internal Batch Takeup Printing ................................................ 28

Loading Media for Printing From an External Supply........................................... 36

Loading Ribbon..................................................................................................................... 38

Printing a Test Label .................................................................................................................. 45

Creating and Printing Labels ................................................................................................. 47

Printing on RFID Media ............................................................................................................ 47

PX4i and PX6i High Performance Printer User Guide i

Chapter 2 - Connecting the Printer ............................................................ 49

Connecting the Printer to Your PC........................................................................................49

Connecting the Printer to a PC Through the Serial Port .......................................49

Connecting the Printer to a PC Through the USB Device Port ...........................50

Connecting the Printer to a PC Through the IEEE 1284 Port.............................50

Connecting the Printer to Your Network.............................................................................51

Setting Up Ethernet Communications .........................................................................51

Manually Configuring IP Settings.................................................................................. 52

Setting Up 802.11 Radio Communications................................................................53

Connecting Peripherals to the USB Host Port.................................................................60

Using a USB Mass Storage Device.................................................................................60

Connecting a Keyboard to the USB Host Port ........................................................... 61

Connecting a Bar Code Scanner to the USB Host Port..........................................61

Connecting a USB Hub to the USB Host Port............................................................62

Chapter 3 - Configuring the Printer ........................................................... 63

Configuring Your Printer From the Screen..................................................................63

Configuring Your Printer From the Printer Home Page.........................................64

Configuring Communications Settings ....................................................................... 65

Configuring Media Settings..............................................................................................66

Configuring RFID Settings (Printer With RFID Option) .........................................66

Configuring Print Engine Settings.................................................................................67

Configuring Web Shell Settings ......................................................................................68

Configuring Alerts.................................................................................................................69

Configuring General Network Settings ........................................................................70

Configuring Mail Settings .................................................................................................71

Configuring SNMP Settings .............................................................................................72

Configuring TCP/IP Settings............................................................................................73

Configuring the Network Type ......................................................................................... 74

Configuring Avalanche Settings .....................................................................................75

Configuring SmartSystems Settings.............................................................................76

Configuring Wireless LAN Settings ...............................................................................77

Configuring 802.1x Settings ............................................................................................78

Configuring Your Printer With PrintSet........................................................................80

Configuring Your Printer With Commands Sent From Your PC .........................80

ii PX4i and PX6i High Performance Printer User Guide

Configuring Your Printer Using SmartSystems Foundation................................81

Configuring Your Printer Using Wavelink Avalanche..............................................81

Choosing an Ethernet or Wireless Network ................................................................82

Choosing the Network Type From the Printer Screen.............................................82

Choosing the Network Type Using Printer Commands..........................................83

Upgrading Firmware ............................................................................................................83

To upgrade using PrintSet .................................................................................................84

To upgrade using a CF card...............................................................................................84

To upgrade using a USB storage device.......................................................................84

To upgrade using a serial or USB connection ............................................................85

To upgrade using an Ethernet or 802.11 network connection ...........................85

Downloading Fonts and Graphics ..................................................................................85

Chapter 4 - Troubleshooting.........................................................................87

Troubleshooting the Printer.....................................................................................................87

Understanding Error Messages .............................................................................................87

Fingerprint Error Messages ..............................................................................................88

IPL Error Messages...............................................................................................................89

Troubleshooting Printer Problems and Finding Solutions..........................................91

Print Quality Problems and Possible Solutions.........................................................91

Networking Problems and Possible Solutions...........................................................93

RFID Problems and Possible Solutions........................................................................93

Resetting the Printer...................................................................................................................94

To reset the printer using the keypad ............................................................................94

Adjusting the Printer...................................................................................................................95

Adjusting the Pressure Arm...............................................................................................95

Adjusting the Label Stop Sensor.....................................................................................97

Adjusting the Printhead Pressure...................................................................................99

Adjusting the Label Taken Sensor ...............................................................................100

Maintaining the Printer ..........................................................................................................100

Cleaning the Printer ..........................................................................................................101

Cleaning the Exterior of the Printer.............................................................................101

Cleaning the Media Guides ............................................................................................101

Replacing the Printhead ........................................................................................................105

PX4i and PX6i High Performance Printer User Guide iii

To replace the printhead ................................................................................................. 105

Appendix A - Specifications........................................................................111

Interfaces ..................................................................................................................................... 112

RS-232 Serial Interface ................................................................................................... 113

USB Interface....................................................................................................................... 113

USB Host Interface ............................................................................................................ 114

Ethernet Interface.............................................................................................................. 114

Parallel IEEE 1284 Interface .........................................................................................115

Media Specifications............................................................................................................... 116

Non-Adhesive Strip ........................................................................................................... 116

Self-Adhesive Strip ............................................................................................................ 117

Self-Adhesive Labels ........................................................................................................118

Tickets With Gaps (Gap Stock)...................................................................................... 120

Tickets With Black Mark (Mark Stock) ....................................................................... 122

Media With RFID Tags or Inlays.................................................................................... 124

Accessories for the Printer .................................................................................................... 124

Appendix B - Default Settings....................................................................127

Default Configuration............................................................................................................. 127

Fingerprint Default Configuration ..............................................................................127

IPL Default Configuration .............................................................................................. 130

Appendix C - Setup Menus..........................................................................133

Fingerprint Setup Menus................................................................................................ 133

IPL Setup Menus................................................................................................................ 136

Appendix D - Advanced Configuration ....................................................139

Printer File System (Fingerprint)........................................................................................ 139

Device Tree Structure........................................................................................................ 139

Devices and Directories................................................................................................... 140

Customizing the Printer Home Page................................................................................ 141

Web Style Guide Files ....................................................................................................... 141

Content of a Web Style Guide File ............................................................................... 142

iv PX4i and PX6i High Performance Printer User Guide

Creating a Web Style Guide File ...................................................................................144

PX4i and PX6i High Performance Printer User Guide v

vi PX4i and PX6i High Performance Printer User Guide

PX4i and PX6i High Performance Printer User Guide vii

viii PX4i and PX6i High Performance Printer User Guide

Customer Support

Technical Assistance

To search our knowledge base for a solution or to log in to the Technical Support portal and report a problem, go to www.hsmcontactsupport.com.

For our latest contact information, see www.honeywellaidc.com/locations.

Product Service and Repair

Honeywell International Inc. provides service for all of its products through service centers throughout the world. To find your service center, go to

www.honeywellaidc.com and select Support. Contact your service enter to obtain a

Return Material Authorization number (RMA #) before you return the product.

To obtain warranty or non-warranty service, return your product to Honeywell (postage paid) with a copy of the dated purchase record.

Limited Warranty

For warranty information, go to www.honeywellaidc.com and click Get Resources > Product Warranty.

Send Feedback

Your feedback is crucial to the continual improvement of our documentation. To provide feedback about this manual, contact the Honeywell Technical Communications department at ACSHSMTechnicalCommunications@honeywell.com.

PX4i and PX6i High Performance Printer User Guide ix

x PX4i and PX6i High Performance Printer User Guide

CHAPTER

USING THE PRINTER

Learning About the Printers

The PX4i and PX6i High Per formance printers are rugged, high-volume, thermal transfer printers. With sturdy, all-metal construction, these printers are designed to excel at 24/7 printing in harsh industrial environments and easily adapt to changes in host environments or applications.

The PX4i and PX6i support a maximum print width of four or six inches, respectively. Throughout this manual, both models of the printer are referred to as “printer” unless otherwise noted.

Identifying the Parts of the Printer

Use this section to familiarize yourself with the parts of the printers.

Front View

LEDs

Screen

Keypad

Connector for optional cutter

Print mechanism

Front door

Media cover

PX4i and PX6i High Performance Printer User Guide 1

Back View

Selecting a Printer Language

Intake slot for external media supply

Wireless antenna connector (option)

On/Oﬀ switch

CompactFlash (CF) card slot

Ethernet interface

Provision for IEEE parallel interface board

RS-232 serial interface

AC Power cord socket

USB interface USB host port

Machine label

Intake slot for external media supply

Your printer comes loaded with different printer command languages. The first time you start your printer, you are prompted to select the command language. The printer language you choose affects the functionality of the printer and how you interact with it.

Printer Language Description

Fingerprint Fingerprint is a BASIC-inspired programming language you use to design

Printer Language (IPL)

ZSim ZSim is a Zebra™ interpreter program that interprets ZPL II or later

DSim DSim is a Datamax™ simulation program that runs Datamax programs. To

Printer Start Up Screen

Press the key that corresponds to the printer language you want to run on your printer.

label formats and write custom printer application software.

IPL is an easy-to-use programming language that lets you design, download, and modify formats.

programs. To setup, configure, and use ZSim, see the ZSim Programmer’s Guide.

setup, configure, and use DSim, see the DSim Programmer’s Guide.

2 PX4i and PX6i High Performance Printer User Guide

This screen appears the first time you turn on your printer. The language you select

F1=FP, F2=IPL F3=ZSIM, F4=DSIM

Pause Setup

Feed

Shift

123

456

789

Clear

Enter

./-

Status

Setup

Enter

Pause Setup

Feed

Shift

123

456

789

Clear

Enter

./-

Status

automatically runs each time you turn on your printer.

Once your printer is running a particular printer language, you can change the printer language from the Setup menu. The way that you access the command language menu depends on which language you are currently running.

Language How to Access the Command Language Menu

IPL

Fingerprint or Direct Protocol

ZSim or DSim

Go to SETUP > TEST/SERVICE > CMD LANGUAGE.

Go to SETUP > PRINT DEFS > CMD LANGUAGE.

Step 1. Press .

Step 2. Enter the Fingerprint password: 8311.

Step 3. Press . Step 4. Go to SETUP > PRINT DEFS > CMD LANGUAGE.

Understanding the Control Panel

The control panel provides buttons, LEDs, and a liquid crystal display (LCD) for you to interact with the printer.

Use this illustration to familiarize yourself with the buttons and lights on the printer.

PX4i and PX6i High Performance Printer User Guide 3

Understanding the Buttons

Pause

Feed

Setup

Use the buttons and button combinations to perform functions on the printer. If you are using Fingerprint applications, you can assign custom functions to each button or disable individual buttons. For help, see the Fingerprint Developer’s Guide.

Button

Button Description

Name

Print Feeds or pauses a print job. Reprints the last printed label

Pause Pauses and resumes printing.

Pause + Shift

Setup Enters Setup mode.

Setup

Feed Feeds a blank label or other media type.

Feed + Shift

i Displays error messages, Ready-to-Work status, and

< >

Understanding the LEDs

The printer has three LEDs: Power, Status, and the Ready-to-Work® indicator.

Shift

Stops a Fingerprint application.

Performs a Testfeed (feeds a blank label and adjusts the media feed).

communication channel information.

or After you press , use these buttons to scroll through error

and information messages.

LED State Description

Power Solid green Power is on.

Status Solid green The printer is ready.

Blinking

The printer is communicating.

green

Solid red There is a printer error. For more information, see "Troubleshooting

the Printer" on page 87.

Ready-to-

Off The Ready-to-Work Indicator is off when the printer: Work Indicator

• is in Setup mode (you pressed on the keypad).

• is in Information mode (you pressed on the keypad).

• firmware is being upgraded.

Solid blue The printer is powered on and operating.

4 PX4i and PX6i High Performance Printer User Guide

LED State Description

Blinking blue A blinking light indicates one of these conditions:

• The printer is initializing.

• The printer is waiting for external resources.

• There is a printer error that requires you to perform an action.

Understanding the Screen

The screen provides background illumination and displays two lines of text, each with 16 characters. The screen displays error messages, as well as useful information when you start, setup, and upgrade your printer.

The Fingerprint programming language and Direct Protocol allow custom-made messages to be composed and displayed according to the requirements of the application.

Understanding the Printer Sounds

The printer plays sounds in response to certain actions. The sounds that are played depend on which version of firmware you are running:

For more information, see "Troubleshooting the Printer" on page 87.

If you are running IPL:

• the printer beeps when you press a button.

• the printer beeps continuously if the printer is out of media or ribbon.

• you can use an IPL command to create an audio alarm. For help, see the

Printer Language (IPL) Developer’s Guide.

If you are running Fingerprint:

• the printer beeps when you press a button. You can also use a Fingerprint command to turn off this beep.

• the printer beeps when an error occurs.

• you can use Fingerprint commands to specify the frequency and duration of beeps for different conditions or even make the printer play simple melodies. For help, see the Fingerprint Developer’s Guide.

Loading Media

The PX4i and PX6i can print on labels, tickets, tags, and continuous stock in various forms. The method you use to load media depends on how you want the printer to operate. The PX4i and PX6i can print in these modes:

• Tear-off (straight-through)

• Peel-off (self-strip)

PX4i and PX6i High Performance Printer User Guide 5

• Cut-off

Feed

• Batch take-up

•External supply

•RFID

If you are using Fingerprint, use the key to load the same type of media. If you change the media type, or if the printer does not feed the media properly, simulta-

neously press the and keys to perform a “testfeed.”

Shift

Feed

If you are using IPL, save the label with the sensitivity number attached to the media roll. You need this number to set the media sensitivity.

Loading Media for Tear-Off Printing

In tear-off, or straight-through, printing mode, you manually tear off the media against the printer’s tear bar. In tear-off mode, use these types of media:

• Non-adhesive continuous stock

• Self-adhesive continuous stock with liner

• Self-adhesive labels with liner

• Tickets with gaps (gap stock), with or without perforations

• Tickets with black marks (mark stock), with or without perforations

You can also install an optional label taken sensor so that the next copy in the batch is not printed until the current copy is removed. For more information, see "Accessories for the Printer" on page 124.

Feed

If you are running Fingerprint, use the key to load the same type of media. If you switch to a new type of media, or if the printer does not feed out the media

properly, simultaneously press the and keys to perform a “testfeed.”

If you are running IPL, save the label indicating the sensitivity number attached to the media roll. You need this number to set the media sensitivity.

To load media for tear-off printing

1. Turn off the printer.

Feed

Shift

6 PX4i and PX6i High Performance Printer User Guide

2. Open the front door and media cover.

3. (PX6i only) Pull the locking handle down.

PX4i and PX6i High Performance Printer User Guide 7

4. Raise the printhead by turning the printhead lift lever counter-clockwise.

5. If necessary, remove the empty core from the media supply roll post.

8 PX4i and PX6i High Performance Printer User Guide

6. If you are using a media roll with a 76 mm (3 in) core, install a 3-inch adapter on the media supply hub.

7. Fit a new roll of media on the supply post and push the roll in as far as it will go.

PX4i and PX6i High Performance Printer User Guide 9

8. Route the media under the slack absorber and forward toward the print mechanism. The slack absorber can be routed for better access and then snaplocked in open position.

9. Route the media through the print unit and push it in as far as it will go.

Route the Media

10 PX4i and PX6i High Performance Printer User Guide

Media Path

10. Lower the printhead by turning the printhead lift lever clockwise.

11. (PX6i only) Push the locking handle up.

PX4i and PX6i High Performance Printer User Guide 11

12. Adjust the position of the green edge guides so that the media is guided with a minimum of play.

13. Close the front door and media cover. Make sure that the media runs through the slot in the front door.

14. Press to advance the media and adjust the media feed. Tear off the media by grabbing the outer edge and pulling it downwards.

Feed

Loading Media for Peel-Off Printing

In peel-off, or self-strip mode, self-adhesive labels are separated from the liner immediately after printing. Peel-off printing:

• can only be used for self-adhesive labels with liner.

• requires the optional peel-off assembly.

• cannot be performed with the optional fanfold guide installed.

• sets high demands on the media, such as label stiffness, release characteristics of the adhesive and liner, and resistance against electrostatic charging. Consult

12 PX4i and PX6i High Performance Printer User Guide

your media supplier or test the media to make sure that it is suitable for your application.

• may limit registration performance when printing on labels that have a label length of less than 25 mm (1 in).

To load media for peel-off printing

1. Turn off the printer.

2. Open the front door and media cover.

3. (PX6i only) Pull the locking handle down.

PX4i and PX6i High Performance Printer User Guide 13

4. Raise the printhead by turning the printhead lift lever counter-clockwise.

5. Pull out the green clip on the liner takeup hub and dispose of any wound-up liner.

6. Remove any empty core from the media supply hub.

14 PX4i and PX6i High Performance Printer User Guide

7. If your are using a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub.

8. Fit a new roll of media onto the media supply hub and push the roll in as far as it will go.

PX4i and PX6i High Performance Printer User Guide 15

9. Route the media under the slack absorber and forward toward the print mechanism. The slack absorber can be rotated for better access and then snaplocked in open position.

10. Route the media through the print unit and push it in as far as it will go.

16 PX4i and PX6i High Performance Printer User Guide

11. Pull out approximately 40 cm (15 in) of labels and remove the labels from the

40 cm/15 in

liner.

12. Route the liner around the tear bar and back under the print unit.

PX4i and PX6i High Performance Printer User Guide 17

13. Secure the liner to the takeup hub with the green clip and rotate the hub until the media is pulled tight.

Secure the Liner

Media Path

18 PX4i and PX6i High Performance Printer User Guide

14. Turn the printhead lift lever clockwise to lower the printhead.

15. (PX6i only) Push the locking handle up.

PX4i and PX6i High Performance Printer User Guide 19

16. Adjust the position of the green edge guides so that the media is guided with a minimum of play.

17. Close the front door and media cover.

18. Press to advance the media and adjust the media feed.

Feed

Loading Media for Cut-Off Printing

You can install the automatic paper cutter option to cut off the media. Cut-off printing can be used for non-adhesive continuous stock and self-adhesive labels with liner (cut only liner between labels). The cutter option:

• is designed for paper-based media with a thickness between 60 and 175 µm, roughly corresponding to a paper weight of 60 to 175 grams/m2 (basis weight 40 to 120 lb).

• cuts through the media approximately 37 mm (1.5 in) in front of the printer’s dot line. Make sure to properly adjust the media feed. For help, see "Configuring the Printer" on page 63.

20 PX4i and PX6i High Performance Printer User Guide

• should not be used to cut through labels, because the adhesive sticks to the shears, which can damage the cutter. If you do cut through adhesive labels, tilt the cutter down and clean it with isopropyl alcohol.

• must be enabled in Setup mode. For help, see "Configuring Your Printer From the Screen" on page 63.

• is held by a latch inside the media compartment and can be tilted forward to facilitate loading media.

• has a switch that prevents it from operating when it is in the open position.

• can be fitted with an optional tray for collecting cutoff labels.

• requires the front door to be removed.

Warning: The cutting edge rotates when you turn on the power and

reboot the printer. Always keep the cutter in the closed position during operation. Turn off the power or disconnect the cutter before cleaning. Keep your fingers away from cutting edges.

To load media for cut-off printing

1. Turn off the printer.

2. Open the cutter and media cover.

PX4i and PX6i High Performance Printer User Guide 21

3. (PX6i only) Pull the locking handle down.

4. Turn the printhead lift lever counter-clockwise to raise the printhead.

22 PX4i and PX6i High Performance Printer User Guide

5. Remove any empty core from the media supply hub.

6. If your are using a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub.

PX4i and PX6i High Performance Printer User Guide 23

7. Fit a new roll of media onto the media supply hub and push the roll in as far as it will go.

8. Route the media under the slack absorber and forward toward the print mechanism. The slack absorber can be rotated for better access and then snaplocked in open position.

24 PX4i and PX6i High Performance Printer User Guide

9. Route the media through the print unit and push it in as far as it will go.

Route the Media

Media Path

PX4i and PX6i High Performance Printer User Guide 25

10. Turn the printhead lift lever clockwise to lower the printhead.

11. (PX6i only) Push the locking handle up.

26 PX4i and PX6i High Performance Printer User Guide

12. Adjust the position of the green edge guides so that the media is guided with a minimum of play.

13. Route the media through the cutter between the two guide plates.

PX4i and PX6i High Performance Printer User Guide 27

14. Close the cutter while pulling on the end of the media.

15. Close the media cover and then turn on the power.

16. Press to advance the media and adjust the media feed.

Feed

Loading Media for Internal Batch Takeup Printing

In batch takeup mode, printed labels fitted on liner (backing paper) or pre-perforated tickets and tags are wound up inside the printer. The roll of printed labels, tickets, or tags can then be removed.

Batch takeup printing requires the optional factory-installed internal liner/batch takeup accessory. The takeup hub can accommodate 30 to 40% of a full-size media roll.

Internal batch takeup can be used for these types of media:

• Self-adhesive labels fitted on liner

• Pre-perforated tickets with gaps

• Pre-perforated tickets with marks

To load media for internal batch takeup printing

1. Turn off the printer.

28 PX4i and PX6i High Performance Printer User Guide

2. Open the front door and media cover.

3. Turn the printhead lift lever counter-clockwise to raise the printhead.

4. Remove any empty core from the media supply hub.

PX4i and PX6i High Performance Printer User Guide 29

5. Loosen the single screw that holds the guide plate at the rear of the media compartment.

6. Remove the tear bar from the print unit and replace it with the guide plate.

30 PX4i and PX6i High Performance Printer User Guide

7. If you are using a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub.

8. Fit a new roll of media onto the media supply hub and push the roll in as far as it will go.

PX4i and PX6i High Performance Printer User Guide 31

9. Route the media under the slack absorber and forward toward the print mechanism. The slack absorber can be rotated for better access and then snaplocked in open position.

10. Route the media through the print unit and push it in as far as it will go.

32 PX4i and PX6i High Performance Printer User Guide

11. Pull out approximately 40 cm (15 in) of labels.

40 cm/15 in

12. Route the labels around the guide plate and back under the print unit to the takeup hub.

PX4i and PX6i High Performance Printer User Guide 33

13. Wind up some of the media on the takeup hub and secure it with the green clip.

Winding and Securing the Media

Media Path

34 PX4i and PX6i High Performance Printer User Guide

14. Turn the printhead lift lever clockwise to lower the printhead.

15. Adjust the position of the green edge guides so that the media is guided with a minimum of play.

16. Close the media cover, but keep the front door open.

PX4i and PX6i High Performance Printer User Guide 35

17. Press to advance the media and adjust the media feed.

Feed

Loading Media for Printing From an External Supply

You can place the media supply, such as fanfold tickets or tags, behind the printer. The external supply can be used with these printing methods:

• Tear-off (straight-through)

• Cut-off

• Peel-off (upper slot only)

• Internal batch takeup

It is strongly recommended using the fanfold guide accessory. This guide makes loading media easier and accurately guides the media. The fanfold guide can be adjusted for various media widths down to 40 mm (1.57 in).

Note: Make sure to protect the media from dust, dirt, or other foreign particles that can

impair the printout quality or cause unnecessary wear to the printhead.

36 PX4i and PX6i High Performance Printer User Guide

To load media for printing from an external supply

1. (Optional) Fit the fanfold guides in either the upper or lower slot. The outer guide is adjustable for various media widths. The minimum width is 40 mm (1.58 in).

• Fit the fanfold guide into the upper slot in the rear plate when the supply is at the same level as the printer or in peel-off mode.

• Fit the fanfold guide into the lower slot in the rear plate when the supply is placed lower than the printer.

2. Feed the media through the slot in the rear plate.

Feeding Media Through the Upper Slot

PX4i and PX6i High Performance Printer User Guide 37

Feeding Media Through the Lower Slot

Loading Ribbon

The printer can perform direct thermal printing on special heat-sensitive media or thermal transfer printing on special ink-coated ribbon. The printer can use transfer ribbon rolls wound with the ink-coated side facing either outward or inward.

Thermal transfer printing lets you use a wide range of receiving face materials and provides a durable printout that is less vulnerable to external influences, such as oil, chemicals, heat, and sunlight than direct thermal printing. Make sure to select ribbon that matches the type of receiving face material and set up the printer accordingly.

To load ribbon for thermal transfer printing

1. Open the front door and media cover.

38 PX4i and PX6i High Performance Printer User Guide

2. (PX6i only) Pull the locking handle down.

3. Turn the printhead lift lever counter-clockwise to raise the printhead.

PX4i and PX6i High Performance Printer User Guide 39

4. Remove any unused ribbon and the empty ribbon core.

EasyCoder PX4i

5. Adjust the ribbon supply bobbin for your ribbon.

• If your ribbon is 55 to 60 mm (2.16 to 2.3 in) wide, compress the ribbon supply bobbin and move it so it snaps into the first (innermost) groove.

55-60 mm

(2.1-2.3”)

40 PX4i and PX6i High Performance Printer User Guide

• If your ribbon is 88 to 90 mm (3.5 in) wide, compress the ribbon supply

80-90 mm

(3.5”)

110 mm

(4.3”)

bobbin and move it so it snaps into the second groove.

• If your ribbon is 110 mm (4.3 in) wide, compress the ribbon supply bobbin and move it so it snaps into the third (outermost) groove.

PX4i and PX6i High Performance Printer User Guide 41

6. Press the ribbon roll onto the ribbon supply bobbin and route the ribbon through the print unit. Pull out 20 cm (8 in) of ribbon.

7. Without releasing the ribbon, turn the printhead lift lever clockwise to lower the printhead and lock the ribbon.

42 PX4i and PX6i High Performance Printer User Guide

8. Press the cardboard core at the front end of the ribbon onto the rewind hub. During printing, the rewind hub rotates counter-clockwise.

9. Turn the printhead lift lever counter-clockwise to raise the printhead.

PX4i and PX6i High Performance Printer User Guide 43

10. Wind up the ribbon until all of the transparent leader has passed the printhead and the ribbon becomes tight.

11. Turn the printhead lift lever clockwise to lower the printhead.

44 PX4i and PX6i High Performance Printer User Guide

12. Close the front door and media cover.

Setup

Enter

Setup

13. Set the Paper Type to Thermal Transfer Ribbon (TTR).

• On your printer’s keypad, press to enter the Setup menu.

• If you are using Fingerprint, go to Media > Paper Type > Transfer.

• If you are using IPL, go to Media > Paper Type > TTR.

•Press .

• Press to exit the Setup menu.

Setup

Printing a Test Label

You can print a test label (perform a testprint) to:

• make sure that your printer is working properly.

• get your printer’s setup, hardware, and network information.

• get RFID tag information.

• check print quality and determine which adjustments to make.

To perform a testprint

1. Press to enter the Setup menu, and use the keypad to go to the TESTPRINT menu:

• If you are running Fingerprint, go to SETUP > PRINT DEFS > TESTPRINT.

• If you are running IPL, go to SETUP > TEST/SERVICE > TESTPRINT >

CONFIG.

2. Select a testprint to perform. For more information, see the next tables.

PX4i and PX6i High Performance Printer User Guide 45

Fingerprint Testprint Options

Tes tprint Description

Diamonds Prints a diamond pattern.

Chess Prints a chess board pattern.

Bar Codes #1 Prints a horizontal set of bar codes.

Bar Codes #2 Prints a vertical set of bar codes.

Setup Info Contains current configuration parameters stored in the printer’s memory, defined

pages, defined formats, defined graphics, defined fonts, and any installed printer options.

Hardware Info Contains printer memory information; printer mileage; printhead settings;

firmware checksum, program, and version number.

RFID Test Label

Network Info Contains WINS name, MAC address, IP selection, IP address, netmask, default

Prints an RFID test label that includes the tag type name.

router, name server, mail server, primary WINS server, secondary WINS server, and network statistics.

IPL Testprint Options

Tes tprint Description

Config

SW Contains current configuration parameters stored in the printer’s memory,

defined pages, defined formats, defined graphics, defined fonts, and any installed printer options.

HW Contains printer memory information; printer mileage; printhead settings;

firmware checksum, program, and version number.

Network Contains WINS name, MAC address, IP selection, IP address, netmask,

default router, name server, mail server, primary WINS server, secondary WINS server, and network statistics.

RFID Test Label Prints an RFID test label that includes the tag type name.

Test Labels

Pitch Contains an even pattern of small dots that reveals failing printhead dots

and variations of printout darkness due to uneven printhead pressure or bad energy regulation to the printhead.

Print Quality Contains bar codes with different characteristics and useful information

about the printer model, program version, print speed, and media sensitivity setup.

Format

All > Print

Formats

Page

Contains a single format that you can use to evaluate the print quality of a particular format. This option prints labels for all the formats stored in the printer’s memory.

46 PX4i and PX6i High Performance Printer User Guide

Tes tprint Description

All > Print

Pages

UDC

All > Print UDC Tests the ability of the printer to receive and print single or multiple user-

Font Contains all the characters in a single font. This option prints labels for all

Tests the ability of the printer to receive and print single or multiple pages of label data that is sent from the host. This option prints labels for all the pages stored in the printer’s memory.

defined characters (bitmap graphics) that are sent from the host. This option prints labels for all the UDCs stored in the printer’s memory.

the user-defined fonts (UDF) stored in the printer’s memory.

Creating and Printing Labels

The easiest way to create and print labels is to use the label design software LabelShop®. You can download it from the Downloads page for your printer on the Honeywell website at www.honeywellaidc.com.

You can also use Fingerprint and IPL to create and print labels. For more information, see the Fingerprint Command Reference Manual or the IPL Command Refer- ence Manual.

Printing on RFID Media

Media containing RFID tags is slightly thicker where the RFID tag is located. The slight thickness of this part of the label may affect print quality. For thermal transfer labels, use a high-quality ink ribbon, such as TMX 2304 or TMX 1500.

To achieve the best possible print quality, follow these guidelines:

• After you load RFID media, restart the printer or run a TESTFEED to let the printer identify the RFID media type.

•If necessary, modify the TAGADJUST variable to make sure that the RFID labels are properly aligned with the antenna.

• If necessary, avoid printing on the thickest part of the label.

• For printers running Fingerprint:

• If you are using thermal transfer labels, start with the ribbon constant set to

80 and the ribbon factor set to 25. You may need to adjust these values depending on the type of media you choose.

• To write to Gen 2 RFID tags using the TAGFIELD command, set the start and

length parameters to even numbers.

• For printers running IPL:

• Start with the sensitivity set to 565. You may need to adjust this value

depending on the type of media you choose.

PX4i and PX6i High Performance Printer User Guide 47

• To write to Gen 2 RFID tags, set the start and length parameters of the RFID tag field setup command (a) to even numbers.

For help configuring RFID parameters, see the Fingerprint Command Reference Manual or the IPL Command Reference Manual.

48 PX4i and PX6i High Performance Printer User Guide

CHAPTER

CONNECTING THE PRINTER

Connecting the Printer to Your PC

You can easily connect the printer to your PC using one of these ports:

•RS-232 serial port

• USB device port

• IEEE 1284 communications port (optional)

Connecting the Printer to a PC Through the Serial Port

You can use a serial connection to communicate with your PC and run PrintSet, LabelShop, or Honeywell print driver. You can also use the serial port to send commands directly to the printer through a terminal connection, for instance with Telnet.

Before you can establish a serial connection, make sure that the settings on the PC match those of your printer.

Parameter Default Setting

Baud rate 9600

Data bits (IPL) or Character length (Fingerprint) 8

Parity None

Stop bits 1

RTS/CTS (Fingerprint only) Disable

ENQ/ACK (Fingerprint only) Disable

XON/XOFF, data to host (Fingerprint only) Disable

XON/XOFF, data from host (Fingerprint only) Disable

New line (Fingerprint only) CR/LF

Receive buffer (Fingerprint only) 1024 bytes

Transmit buffer (Fingerprint only) 1024 bytes

PX4i and PX6i High Performance Printer User Guide 49

To connect the printer to a PC through the serial port

1. Connect one end of the RS-232 cable that ships with your printer to the back of the printer and connect the other end of the cable to a serial COM port on the PC.

2. If necessary, change the PC serial port configuration to match your printer.

Connecting the Printer to a PC Through the USB Device Port

Note: You cannot communicate with the printer using PrintSet through a USB connection.

To use PrintSet, you must be connected serially or through the Ethernet or 802.11 network.

Only connect one printer to each PC, either directly, or through a hub. To connect the printer to a PC through the USB device port, you need:

• a USB Type B to USB Type A cable.

• Honeywell Print Driver software, which is available on the Honeywell website at www.honeywellaidc.com.

To connect the printer to a PC through the USB port

1. Download and install the Honeywell Print Driver software on your PC.

2. Connect the USB cable to the Type B connector on the back of the printer and connect the other end to your PC.

You do not need to set up any parameters for USB communications.

Connecting the Printer to a PC Through the IEEE 1284 Port

You can use the parallel connection with LabelShop or Honeywell Print Driver. The parallel port supports Universal Plug and Play (UPnP) and additional status reporting through IEEE 1284 nibble ID mode.

If you are using a parallel port to communicate with the printer, you need:

• an IEEE 1284 interface adapter installed in the printer. If you do not have the

parallel interface installed in your printer, you can purchase the field installable option and have it installed by an authorized Honeywell service technician. For help, contact your representative.

• a parallel cable to run between the printer and the PC.

To connect your printer to a PC parallel port

Connect the IEEE 1284 cable connector to the interface adapter port on the back of the printer and connect the other end of the cable into a parallel port on the PC.

50 PX4i and PX6i High Performance Printer User Guide

Connecting the Printer to Your Network

You can connect your printer to your network using the:

• integrated Ethernet interface.

• optional 802.11 wireless interface.

These network interfaces provide features such as security, FTP server, web server, and Alert handling.

Setting Up Ethernet Communications

Use the Ethernet port to set up the PX4i or PX6i as a network printer. If Ethernet is selected as your Network Type, when you turn on your printer, it automatically retrieves an IP address from the network (DHCP+BOOTP). You can use the network connection with LabelShop or the Honeywell Printer Driver. You can also use this connection to send commands directly to the printer through a terminal connection (Telnet) or FTP.

To connect your printer to your Ethernet network

1. Make sure that Ethernet is selected as your Network Type.

• On the keypad, press to enter the Setup menu.

• Go to SETUP > NETWORK > NETWORK TYPE > ETHERNET.

• Press again to exit the Setup menu.

2. Connect the cable from your Ethernet network to the Ethernet port on your printer’s back plate.

3. Turn your printer off and then on.

4. Enter Information mode by pressing the button. The printer displays interface information in five-second intervals. Note the IP address displayed under I/O net1.

5. On your PC, start your web browser.

Setup

PX4i and PX6i High Performance Printer User Guide 51

6. Enter the IP address of your printer in the address field and press Enter. Your printer home page appears.

7. When you are prompted, enter your login and password. The default values are: login = admin, password = pass.

For help using the printer web page to configure your printer, see "Configuring Your Printer From the Printer Home Page" on page 64.

If your network does not automatically assign an IP address, or the Ready-to-Work indicator is blinking to indicate a network error, you can use PrintSet (available to download from www.honeywellaidc.com) to correct the network settings.

Manually Configuring IP Settings

You can configure the IP settings of your printer by sending Fingerprint or IPL commands through a serial connection. After you configure the IP settings, you can disconnect the printer from your PC and communicate with the printer using Ethernet communications.

To configure the IP settings serially using Fingerprint

Note: You need to have administrator privileges to configure IP settings.

1. Connect the printer to your PC using a serial cable. For help, see "Connecting the Printer to a PC Through the Serial Port" on page 49.

2. Send the following commands to permanently assign the IP address, subnet mask, default router, and name server:

setup "network,IP selection,manual" setup "network,IP address,xxx.xxx.xxx.xxx" setup "network,netmask,xxx.xxx.xxx.xxx" setup "network,default router,xxx.xxx.xxx.xxx" setup "network,nameserver,xxx.xxx.xxx.xxx"

where xxx is a number from 0 to 255.

3. Disconnect the printer from the PC.

52 PX4i and PX6i High Performance Printer User Guide

4. On your PC, enter the IP address of the printer in the address field of your web browser (for example http://10.200.27.94) and press Enter.

The home page of the printer appears.

To configure the IP settings serially using IPL

1. Connect the printer to your PC using a serial cable. For help, see "Connecting the Printer to a PC Through the Serial Port" on page 49.

2. Send the following commands to permanently assign the IP address, subnet mask, default router, and name server:

<SI>nn[,m1[,m2]]

where:

• n is the IP address of the printer in the format n.n.n.n, where n is a number

from 0 to 255.

• ,m1 is the subnet mask address in the format n.n.n.n, where n is a number

from 0 to 255.

• ,m2 is the router address in the format n.n.n.n, where n is a number from 0 to

255.

Note: You must specify at least two of the three parameters for the command to take effect.

3. Disconnect the printer from the PC.

4. On your PC, enter the IP address of the printer in the address field of your web browser (for example http://10.200.27.94) and press Enter.

The home page of the printer appears.

Setting Up 802.11 Radio Communications

If your printer has an optional 802.11 b/g radio, you can transfer and receive data using wireless communications. This manual assumes that you have already set up your wireless communications network including your access points. This section describes how to set up wireless security on your printer.

The printer supports these authentication modes:

•none

• WEP (64 bit and 128 bit)

• WPA Personal and Enterprise mode (802.1x authentication)

• WPA2 Personal and Enterprise mode (802.1x authentication)

Note: WPA and WPA2 Enterprise mode currently support PEAP, TTLS, LEAP, and EAP-

FAST. For LEAP authentication, the printer supports Open EAP, but does not support Network EAP.

PX4i and PX6i High Performance Printer User Guide 53

To set up the printer to work in your wireless network, you need:

•a serial cable.

• a PC running Windows or Linux.

• PrintSet. For the latest version of PrintSet, go to the Downloads page of the Honeywell website at www.honeywellaidc.com.

• (optional) Serial port software such as HyperTerminal. If you are using IPL commands with HyperTerminal, you may want to be able to see the commands as you type them on your screen. For help, see "Configuring Your Printer With Commands Sent From Your PC" on page 80.

To set up the printer for 802.11 communications using PrintSet

1. Download and install PrintSet on your PC.

2. Connect one end of the serial cable to your printer, and connect the other end to your PC.

3. If necessary, change the serial port settings on your PC to match your printer

Parameter Default Setting

Baud Rate 9600

Data Bits 8

Parity None

Stop Bits 1

4. On your PC, start PrintSet.

5. In the General Tasks box, click Add Printer.

6. Step through the Add Printer Wizard until you have successfully added your printer.

7. In the Printer Tasks box, click Wireless Setup Wizard.

8. Step through the Wireless Setup Wizard to set up wireless network and security parameters.

To set up the printer for 802.11 communications using HyperTerminal

1. Connect one end of the serial cable to your printer, and connect the other end to your PC.

54 PX4i and PX6i High Performance Printer User Guide

2. On your PC, open HyperTerminal and set these serial port parameters:

Parameter Default Setting

Baud Rate 9600

Data Bits 8

Parity None

Stop Bits 1

3. From the host PC, check the wireless settings. For help, see "Manually Configuring IP Settings" on page 52.

•If you are running IPL, send this command to the printer:

• If you are running Fingerprint, send these commands to the printer:

setup write "wlan","uart1:" setup write "8021x","uart1:"

4. Configure your printer to use the correct SSID and authentication modes. For help, see the next section, "Configuring 802.11 Wireless Security Using IPL" on page 58 or "Configuring 802.11 Wireless Security Using Fingerprint" on page 55.

5. If you are using certificates for validation, test first without the certificate. Only after performing this test should you transfer the certificate to the printer. The printer can accept PEM (.pem), DER (.der), and PKCS #12 (.p12 or .pfx) certificates.

6. Verify that the printer is connected to the access point and make sure it has an IP address allocated to it.

Use the following sections to set most of your wireless communication settings. For more information, see the Fingerprint Command Reference Manual or the IPL Command Reference Manual.

Configuring 802.11 Wireless Security Using Fingerprint

Use the following procedures to configure 802.11 wireless security parameters on your printer using Fingerprint.

To configure the printer to use WEP authentication

1. Send the following commands to login as an admin and set the SSID:

run "su -p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx"

where xxxxx can be from 0 to 32 ASCII characters, not including

the double quote.

PX4i and PX6i High Performance Printer User Guide 55

To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits representing the value of the character.

Note: The default password for logging in as an admin is “pass.” If you have changed the

password, you will need to use your password instead of “pass.”

2. Send the following commands to configure the WEP keys. The following example sets WEP key 1 to 01234 and enables WEP key 1.

setup "wlan","WEP1","0x3031323334" setup "wlan",".WEP_KEY","1" setup "wlan","ACTIVE","1" setup write "wlan","uart1:"

To configure the printer to use WPA-PSK or WPA2-PSK mode

1. Send the following commands to login as an admin and set the SSID:

run"su-p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx"

where xxxxx can be from 0 to 32 alphanumeric characters.

To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits representing the value of the character.

Note: The default password for logging in as an admin is “pass.” If you have changed the

password, you will need to use your password instead of “pass.”

2. Send one of the following WPA/WPA2 ON commands to turn on WPA or WPA2 authentication. Send the WPA-PSK or WPA2-PSK command to set a pre-shared key:

setup "wlan","WPA","OFF" setup "wlan","WPA2","ON" setup "wlan","WPA_PSK","xxxxxxxxxx" setup "wlan","ACTIVE","1" setup write "wlan","uart1:"

where xxxxxxxxxx is a value between 8 and 64 characters.

To configure the printer to use WPA or WPA2 Enterprise mode

1. Send the following commands to login as an admin and set the SSID:

run"su-p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx"

where xxxxx can be from 0 to 32 alphanumeric characters.

To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits representing the value of the character.

Note: The default password for logging in as an admin is “pass.” If you have changed the

password, you will need to use your password instead of “pass.”

56 PX4i and PX6i High Performance Printer User Guide

2. Send one of the following WPA/WPA2 ON commands to set up WPA-802.1x or WPA2-802.1x authentication. You should also send the WPA_PSK command that does not contain a value:

setup "wlan","WPA","OFF" setup "wlan","WPA2","ON" setup "wlan","WPA_PSK","" setup write "wlan","uart1:"

3. To view the 802.1x values, send this command:

setup write "8021x","uart1:"

4. Send these commands to configure the EAP_TYPE:

setup "8021x","EAP_TYPE","xxxx" where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST. setup "8021x",".EAP_USER","xxxx"

setup "8021x","EAP_PASS","xxxx" where xxxx is the unique username and the unique password for

this protocol.

5. If you are using TTLS, you may need to send this command to set the TTLS outer name:

setup "8021x","TTLS_USER","xxxx" where xxxx is the outer name.

6. If you are using EAP-FAST, you can use PAC and ACQUIRE_PAC commands. The PAC setting specifies the PAC file to use for EAP-FAST authentication. The ACQUIRE_PAC setting checks to see if automatic PAC file provisioning is enabled. You can set ACQUIRE_PAC to on or off.

• Send the following command to set PAC to use /tmp/my.pac with a pass phrase of “verysecret”:

setup "8021x","PAC","/tmp/my.pac@verysecret"

• Send the following command to set ACQUIRE_PAC to on:

setup "8021x","ACQUIRE_PAC","ON"

7. If you are using certificates for validation, here are some commands you may need to use.

• Send the following commands to set a certificate and enable validation:

setup "8021x","CA_CERT","c:/test.pfx@export" setup "8021x","VALIDATE","ON"

where c:/test.pfx is the location and name of the certificate

on the printer and export is the passphrase.

• Send the following commands to set a common name for server 1 and server 2:

setup "8021x",".SERVER_CN1","xxxxxxxxxx" setup "8021x",".SERVER_CN2","xxxxxxxxxx"

where xxxxxxxxxx is at least 8 characters but less than 96

characters.

• Send the following commands to make sure your values match those used by the access point:

setup write "8021x","uart1:" setup write "wlan","uart1:"

PX4i and PX6i High Performance Printer User Guide 57

• You may need to send the following command several times for the wireless station to connect:

setup "wlan","ACTIVE","1"<ETX>

Configuring 802.11 Wireless Security Using IPL

Use the following procedures to configure 802.11 wireless security parameters on your printer using IPL.

To configure the printer to use WEP authentication

1. Send the following commands to login as an admin and set the SSID:

<STX><ESC>.x,su -p pass admin<ETX> <STX><SI>ws,SSID,xxxxx<ETX>

where xxxxx can be from 0 to 32 ASCII characters.

To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits representing the value of the character.

Note: The default password for logging in as an admin is “pass.” If you have changed the

password, you will need to use your password instead of “pass.”

2. Send the following commands to configure the WEP keys. The following example sets WEP key 1 to 01234 and enables WEP key 1.

3. Send the following command to activate the settings.

<STX><SI>ws,ACTIVE,1<ETX>

To configure the printer to use WPA-PSK or WPA2-PSK mode

1. Send the following commands to login as an admin and set the SSID:

<STX><ESC>.x,su -p pass admin<ETX> <STX><SI>ws,SSID,xxxxx<ETX>

where xxxxx can be from 0 to 32 alphanumeric characters.

To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits representing the value of the character.

Note: The default password for logging in as an admin is “pass.” If you have changed the

password, you will need to use your password instead of “pass.”

2. Send one of the following commands to turn on WPA or WPA2 authentication. Send the WPA-PSK or WPA2-PSK command to set a pre-shared key:

<STX><SI>ws,WPA,OFF<ETX> <STX><SI>ws,WPA2,ON<ETX> <STX><SI>ws,WPA_PSK,xxxxxxxxxx<ETX>

where xxxxxxxxxx is a value between 8 and 64 characters.

3. Send the following command to activate the settings:

<STX><SI>ws,ACTIVE,1<ETX>

58 PX4i and PX6i High Performance Printer User Guide

To configure the printer to use WPA or WPA2 Enterprise mode

1. Send the following commands to login as an admin and set the SSID:

<STX><ESC>.x,su -p pass admin<ETX> <STX><SI>ws,SSID,xxxxx<ETX>

where xxxxx can be from 0 to 32 alphanumeric characters.

To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits representing the value of the character.

Note: The default password for logging in as an admin is “pass.” If you have changed the

password, you will need to use your password instead of “pass.”

2. Send one of the following commands to enable WPA-802.1x or WPA2-802.1x authentication. You should also send the WPA_PSK command that does not contain a value:

3. Send these commands to configure the EAP_TYPE:

<STX><SI>ws,EAP_TYPE,xxxx<ETX> where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST. <STX><SI>ws,.EAP_USER,xxxx<ETX>

<STX><SI>ws,EAP_PASS,xxxx<ETX> where xxxx is the unique username and the unique password for

this protocol.

4. If you are using TTLS, you may need to send this command to set the TTLS outer name:

<STX><SI>ws,TTLS_USER,xxxx<ETX> where xxxx is the outer name.

5. If you are using EAP-FAST, you can use PAC and ACQUIRE_PAC commands. The PAC setting specifies the PAC file to use for EAP-FAST authentication. The ACQUIRE_PAC setting checks to see if automatic PAC file provisioning is enabled. You can set ACQUIRE_PAC to on or off.

• Send the following command to set PAC to use /tmp/my.pac with a pass

phrase of “verysecret”:

<STX><SI>ws,PAC,/tmp/my.pac@verysecret<ETX>

• Send the following command to set ACQUIRE_PAC to on:

<STX><SI>ws,ACQUIRE_PAC,ON<ETX>

6. If you are using certificates for validation, here are some commands you may need to use.

• Send the following commands to set a certificate and enable validation:

<STX><SI>ws,CA_CERT,c:/testCA.pfx@export<ETX> <STX><SI>ws,VALIDATE,ON<ETX>

where c:/testCA.pfx is the location and name of the certificate

on the printer and export is the passphrase.

PX4i and PX6i High Performance Printer User Guide 59

• Send the following commands to set a common name for server 1 and server 2:

<STX><SI>ws,.SERVER_CN1,xxxxxxxxxx<ETX> <STX><SI>ws,.SERVER_CN2,xxxxxxxxxx<ETX>

where xxxxxxxxxx is at least 8 characters but less than 96

characters.

• Send the following command to make sure your values match those used by the access point:

All variables are returned with the exception of EAP_PASS which always returns “****” if configured and CA_CERT which transmits the name of the last certificate authority successfully installed. An additional read-only variable for the supplicant state, called STATE, is also returned.

• You may need to send the following command several times for the wireless station to connect:

<STX><SI>ws,ACTIVE,1<ETX>

Connecting Peripherals to the USB Host Port

You can connect these peripheral devices to the USB host interface port on the printer:

•USB mass storage device

•Keyboard

• Bar code scanner

•USB hub

Using a USB Mass Storage Device

You can use a USB mass storage device (thumb drive) to store additional fonts and images for the printer. You can also use the device to upgrade your firmware. For more information on using the USB mass storage device to upgrade the printer, see "Upgrading Firmware" on page 83.

To verify the USB storage device is supported by your printer, insert the USB storage device in the appropriate slot on the back of your printer. On the display screen, one of the following status messages briefly appears:

• USB memory stick connected

• USB memory stick not supported

If no status message appears when you insert the USB storage device, you can manually verify the USB storage device is supported using HyperTerminal.

60 PX4i and PX6i High Performance Printer User Guide

To verify the USB storage device is supported by your printer

Setup

1. Connect one end of your serial cable to your printer, and connect the other end to your PC.

2. On your PC, open HyperTerminal.

3. In HyperTerminal, use one of the following Fingerprint commands:

• Type DEVICES. The list of devices your printer supports appears. If the USB

storage device is supported, it appears as drive d: in this list.

• Type Run “cd d:” and press Enter.

Type Run “ls” and press Enter. If the USB storage device is supported, the contents of the USB storage device appears.

Connecting a Keyboard to the USB Host Port

You can use an external USB keyboard to input data in Fingerprint applications. Some applications may require more complex input from users than the simple push of a button.

The printer comes with five keyboard layouts: US, Swedish, French, German, and User Defined.

To change the keyboard layout

1. Plug your USB keyboard into the USB host connector on the back of the printer.

2. Turn on the printer.

3. On your printer keypad, press .

4. Navigate to COM > USB KEYBOARD.

5. Choose a keyboard layout.

6. Exit Setup mode by pressing again.

Connecting a Bar Code Scanner to the USB Host Port

If your printer is running Fingerprint, you can connect a HID (Human Interface Device) bar code scanner to the printer. The “usbhost:” device receives data from the scanner the same way it does from a USB keyboard. You can then use this data in a Fingerprint application.

The keyboard layout you choose (see the previous procedure) applies for connected scanners too.

PX4i and PX6i High Performance Printer User Guide 61

Connecting a USB Hub to the USB Host Port

You can connect a USB hub to the printer so that you can connect several USB devices to the printer at the same time.

Note: If the USB hub is not powered, you can only connect one USB mass storage device

and one HID (keyboard or scanner) peripheral to the USB hub at a time. If the USB hub is powered, you can connect multiple USB mass storage devices and multiple HID peripherals at once.

62 PX4i and PX6i High Performance Printer User Guide

CHAPTER

CONFIGURING THE PRINTER

Setup

You can change the configuration settings of your printer:

• directly from the screen.

• from the printer home page.

• using PrintSet.

• using commands sent from your PC.

• remotely using SmartSystems Foundation.

• remotely using Wavelink Avalanche.

Configuring Your Printer From the Screen

To configure your printer from the screen, you need to enter Setup mode.

To enter Setup mode

Press the button.

You mainly use the arrow keys to navigate in Setup mode.

Use This Key: To Do This:

Enter

Scroll through the main menu and sub-menus.

Select a sub-menu item.

Exit a sub-menu without changing the setting.

Select a sub-menu item.

Exit Setup mode.

PX4i and PX6i High Performance Printer User Guide 63

Use the following illustrations to understand the Setup menu. The main menus of the setup tree are organized in a loop. Each main menu branches out to a number of sub-menus. If you have optional accessories installed in your printer, the firmware adds the necessary setup parameters to the Setup tree.

The Main Menus in Setup Mode for Fingerprint

Starting point

SETUP: SER-COM, UART1

SETUP: PRINT DEFS

SETUP: MEDIA

SETUP: FEEDADJ

SETUP: RFID

Option

SETUP: NETWORK

The Main Levels of the Setup Menu in IPL

Starting point

SETUP: SER-COM

SETUP: CONFIGURATION

SETUP: COM

SETUP: SER-COM, UART2

Option

SETUP: NET-COM, NET1

SETUP: COM

SETUP: SER-COM, UART3

SETUP: SER-COM, UART4

SETUP: SER-COM, UART5

SETUP: NETWORK

Option

SETUP: RFID

SETUP: MEDIA

SETUP: TEST/SERVICE

Option

For more information on the IPL and Fingerprint menu systems, "Setup Menus" on page 133.

Configuring Your Printer From the Printer Home Page

If you are using an Ethernet or 802.11 wireless connection, you can change configuration settings from your printer’s home page.

Note: You should have already connected your printer to your network and obtained an IP

address.

64 PX4i and PX6i High Performance Printer User Guide

To access your printer’s home page

1. Start your web browser application.

2. In the address field, enter the IP address of your printer.

3. Press Enter. Your printer’s home page appears.

4. The home page displays the assigned name, firmware version, Active Command Set, MAC address, and IP address of your printer. The home page also displays the contents of the image buffer, as well as the status of the Ready-to-Work indicator.

5. Click Configuration.

6. Click the link for the settings you want to configure.

7. When you are prompted, enter your login and password. The default values are: login = admin, password = pass.

Use the next sections to understand and configure the settings on each configuration page.

Configuring Communications Settings

Use the communications page to configure serial communications, the communications interface, and the keyboard layout.

PX4i and PX6i High Performance Printer User Guide 65

To configure communications settings

1. Click Printer > Communication.

2. Choose the settings you want to change.

3. Click Submit Setup.

Configuring Media Settings

Use the media page to view and change media settings such as XSTART position, media type, and contrast.

To configure media settings

1. Click Printer > Media.

2. Enter the correct information for the media you are using.

3. Click Submit Setup.

Configuring RFID Settings (Printer With RFID Option)

Use the RFID page to configure settings for printing on RFID media.

66 PX4i and PX6i High Performance Printer User Guide

To configure media settings

1. Click Printer > Rfid.

2. Enter the correct information for the RFID media you are using.

3. Click Submit Setup.

Configuring Print Engine Settings

Use the print engine page to adjust the media feed direction (start and stop adjust positions) and print speed. The value of the head resistance is read-only and is measured by the firmware when the printer starts up.

To configure print engine settings

1. Click Printer > Print Engine.

2. Enter the correct information for the print engine.

3. Click Submit Setup.

PX4i and PX6i High Performance Printer User Guide 67

Configuring Web Shell Settings

Use the Web Shell page to view and change test and default settings. You can also use the Web Shell page to print test labels and change the command language.

To configure Web Shell settings

1. Click Printer > Web Shell.

2. Select the action you want to take or the setting you want to change.

• For the actions in the top of the screen, the printer performs the action and may prompt you to reboot the printer.

• For the settings in the bottom of the screen, select the settings you want and click Submit Setup. A message appears stating, “Application change will take effect at reboot.” You can select Reboot or wait until you are done making other configuration changes.

Use the following table to understand the Web Shell settings.

Setting Description

Testfeed [value]

Ribbon Sensor [value]

Default Setup Returns the printer to factory default settings. Passwords, alerts, and the

Reboot Reboots the printer.

Print Test Label Prints the predefined test label you choose.

Command Language

Fingerprint Application

Standard I/O Defines the port the printer listens to. You need to reboot the printer for the

Calibrates the label stop sensor performs a testfeed. Selecting this setting is equivalent to issuing the TESTFEED command on the printer.

Detects if the printer runs out of ribbon during printing.

selected application are not changed.

Sets the command language to Fingerprint, Direct Protocol, IPL, ZSim, or DSim. You need to reboot the printer for the change to take effect.

Defines the application to run as the default on startup. You need to reboot the printer for the change to take effect.

change to take effect.

68 PX4i and PX6i High Performance Printer User Guide

Configuring Alerts

Use the Alerts page to view and change the printer alert settings.

To configure alerts

1. Click Printer > Alerts.

2. Change the alert settings:

• From the Setting list, choose Enabled or Disabled.

• In the text field, specify a Delay repeat.

• In the Delay Unit list, select seconds or occurrences.

• In the Message text field, enter a message.

3. Select the Notification method.

4. Click Submit Settings.

Use the following table to understand the Alert Settings.

Setting Description

Label Not Taken (Fingerprint only)

Cutter Error There was an error related to the label cutter.

Head Lifted A printer job was sent to the printer while the printhead was lifted.

Out of Ribbon You have thermal transfer ribbon selected and the printer is out of

Pause Mode The printer is in Pause mode.

Setup Mode The printer is in Setup mode.

Error Condition (Fingerprint only)

Application Break (Fingerprint only)

Sent when the printed label is not taken from the printer. This setting applies to label and ticket media and requires an optional label taken sensor.

ribbon.

An error has occurred in the Fingerprint application. The error does not have to be critical to the print job for the printer to send this alert.

A running Fingerprint application has been interrupted manually or because of an error.

PX4i and PX6i High Performance Printer User Guide 69

Setting Description

Print Job Complete (Fingerprint only)

Odometer Count 1 The amount of media printed has reached a preset amount, measured in

Notification Method The method used to send an alert message. You can choose from mail,

The print job has been successfully completed.

meters or in number of labels. The Delay repeat setting represents how often the alert message will be sent when the preset value is reached.

SNMP-trap, or both.

Configuring General Network Settings

Use the General network page to view the printer name, change passwords, and set restrictions.

To configure general network settings

1. Click Network Admin > General.

2. View or update your settings.

Note: To enter a new password, you need to check the Set password check box.

3. Click Submit General settings.

Use the following table to understand the general network settings.

Setting Description

Printer Name The network identification name (WINS name) of the printer. The default

name is HONEYWELL followed by the last six positions of the MAC address.

System Location (Optional) The printer location.

System Contact (Optional) The printer administrator.

Set Password You must check this box if you want to change the admin password.

70 PX4i and PX6i High Performance Printer User Guide

Setting Description

Old Admin Password You need to enter the old password before you can change the

New Admin Password The new password you want to use.

Restrictions Sets restrictions on who is allowed to upgrade the printer firmware or

Configuring Mail Settings

Use the mail settings page to view and change e-mail (SMTP) server settings.

To configure mail settings

password.

view and change network settings. You cannot remove “admin” from the list of authorized users. Users allowed to update: Defines who may perform a firmware upgrade using FTP, PrintSet, or IFAB. This setting does not affect upgrading from a Compact Flash card. Users allowed to read/write protected LAN1 settings: (Fingerprint only) Defines who may read/write settings in the LAN1 section. Users allowed to change network settings: (Fingerprint only) Defines who may change the network node in the setup. This setting is not supported if you are setting up the printer from its internal keyboard. Users allowed to change wireless settings: Defines who may change WLAN or 802.1x settings.

1. Click Network Admin > Mail.

2. Select the mail server settings and enter mail addresses.

3. Click:

• Submit Mail Settings to send the changes to the printer.

• Submit & Send test mail to send the changes to the printer and test your new settings.

PX4i and PX6i High Performance Printer User Guide 71

Use the following table to understand the mail settings.

Setting Description

Mail (SMTP) Server Choose a configuration method for your mail server settings:

Mail addresses Defines the e-mail addresses to use when the printer sends alert

Configuring SNMP Settings

Use the SNMP page to view and change SNMP settings.

• SMTP settings from DHCP: Choose this setting if you want the printer to receive settings automatically from your DHCP server. This setting requires that you choose DHCP and IP Selection in the TCP/ IP section.

• Manual settings: Choose this option to manually configure the Mail Server address and port. The default port is 25.

messages:

• From address: The address that displays as the sender of alert messages. E-mail will be returned to this address if the recipient is unreachable. To prevent e-mail bounces when the recipient is unreachable, leave this field empty.

• To address: The recipient of alert messages. To enter several addresses, separate them with a comma (,) or a semicolon (;).

To configure SNMP settings

1. Click Network Admin > SNMP.

2. Change the SNMP settings.

3. Click Add to add trap settings. You can define up to four authentication failure traps.

4. After you add a trap, it appears in the Trap Address Settings list. You can edit or delete each trap in the list by clicking Edit or Delete.

5. Click Submit SNMP settings.

72 PX4i and PX6i High Performance Printer User Guide

Use the following table to understand SNMP settings.

Setting Description

Read Community Community with rights to read the SNMP MIBs.

Read/Write Community Community with rights to read and write SNMP MIBs.

Username Username when using SNMPv3. The default value is “initial”.

Authentication Key The authentication key for SNMPv3. The default value is “auth_key”.

Encryption Key The privacy key for SNMPv3. The default value is “priv_key”.

System Name Administrative name for the SNMP node.

Authentication Failure Trap

Trap Address Settings Click Add to specify these trap address settings:

Defines if a trap is sent when an unauthorized SNMP request tries to access the printer. Choose Enable to send the trap.

• Trap Address: IP address of the receiver of SNMP traps. You can specify up to four trap addresses.

• Trap Port: The port where SNMP traps are sent. The default port if

162.

• Trap Community: Defines the community to which SNMP traps will be sent.

• Friendly Name: A user-defined text string that identifies the trap.

• Trap Enable Status: Defines whether the specified trap is enabled.

Configuring TCP/IP Settings

Use the TCP/IP settings page to view and change TCP/IP network settings.

To configure TCP/IP settings

1. Click Network Admin > TCP/IP.

2. View or update your settings.

3. Click Submit TCP/IP settings.

PX4i and PX6i High Performance Printer User Guide 73

Use the following table to understand the TCP/IP settings.

Setting Description

IPV4 Settings Configuration method: The method by which an IP address is assigned to the

printer. You can choose between DHCP, BOOTP, DHCP+BOOTP, or MANUAL.

Address: The current IP address of the printer. Netmask: Manually assigned netmask for the printer. Default Router: The IP address of the default router.

IPV6 Settings Configuration method: The method by which an IP address is assigned to the

printer. You can choose between:

• AUTO: The IP address is obtained using stateless auto-configuration. This is the default configuration method.

• AUTO+DHCP: The IP address is obtained using stateless autoconfiguration, but DNS options are obtained using DHCP.

• DHCP: The IP address and DNS options are obtained using DHCP.

• MANUAL: The IP address is set to a static address that you enter in the Static Address field.

Current addresses: A list of all the currently configured IP addresses for the Ethernet interface. The address starting with FE80:: is the link-local address and is available regardless of the configuration method you choose. Static address: This address applies if you selected manual as the configuration method. The IP address is specified as an address and a prefix separated by a slash. You can use “::” to represent a large number of consecutive zeros. You should typically set the prefix to 64. Example: 2001:DB8:0:F101::2/64

Name Resolution DNS Server: The IP address of the name server.

DNSv6 Server: The IP address of the name server for IPv6. WINS Server (Primary and Secondary): The IP addresses of the primary and

secondary WINS servers. If you chose DHCP or BOOTP for the configuration method, you may see the currently assigned WINS IP addresses depending on the configuration of your DHCP server.

Printer Service NET1 TCP Port Number: The port number for raw TCP. The default is 9100.

NET1 Queuing: Determines whether queuing for the TCP port is turned on, off, or enabled for multiple network connections (Multi).

Configuring the Network Type

Use the Network Type page to choose whether you are using an Ethernet or wireless 802.11 network.

74 PX4i and PX6i High Performance Printer User Guide

To configure the network type

1. Click Network Admin > Network Type.

2. Select either Ethernet or Wireless 802.11.

3. Click Submit new settings.

4. Reboot the printer for the changes to take effect.

Note: Once you change the network type to Wireless 802.11, you cannot communicate with

the printer using Ethernet. You need to change the command through the Setup menu or send a command through a serial connection.

Configuring Avalanche Settings

Use the Avalanche page to view and change Wavelink Avalanche settings.

PX4i and PX6i High Performance Printer User Guide 75

To configure Avalanche settings

1. Click Network Admin > Avalanche.

2. View or update your settings.

3. Click Submit Avalanche settings.

Use the following table to understand the Avalanche settings.

Setting Description

Enabler Mode Click one of the option buttons:

• Disabled: Disables Avalanche.

• Manual settings: Enables Avalanche. You need to enter the Agent address and Port in the text fields.

• Find agent by broadcast: Enables Avalanche and the network connection broadcasts to find the agent.

Agent authorization

Enter your user name and password in the entry fields.

Configuring SmartSystems Settings

Use the SmartSystems page to view or change the SmartSystems server IP address and the master port number.

76 PX4i and PX6i High Performance Printer User Guide

To configure the SmartSystems settings

1. Click Network Admin > SmartSystems.

2. View or change the settings.

3. Click Submit SmartSystems settings.

Configuring Wireless LAN Settings

Use the Wireless LAN page to view and change 802.11 settings.

Note: The Wireless LAN settings are only available if your printer has the wireless 802.11

radio interface option installed and is running Fingerprint 8.77.0 or later, or IPL v2.77.0 or later

To configure wireless LAN settings

1. Click Network Admin > Wireless LAN.

PX4i and PX6i High Performance Printer User Guide 77

2. View or update your settings.

3. Click Submit 802.11 settings.

Use the following table to understand the Wireless LAN settings.

Setting Description

SSID The network name of the printer.

Mode Set the operating mode of the device to Ad-Hoc or Infrastructure.

WEP Set Wired Equivalent Privacy (WEP) to on or off.

WEP Keys You can enter values for up to 4 WEP keys.

Active WEP key Chooses the active WEP key.

Authentication Sets the type of authentication to use for your WEP keys. You can

choose between Auto, Open System, and Shared.

WPA Sets the Wi-Fi Protected Access (WPA) to either on or off.

WPA Pre-shared key Sets the WPA Pre-shared key.

WPA2 Sets the Wi-Fi-Protected Access version 2 to either on or off.

Roaming setting Sets the roaming reluctancy to 1, 2 or 3. Setting the roaming reluctancy

to 0 turns off the roaming feature.

Current channel (Read only or read/write for adhoc connections) Shows the current

channel being used.

AP MAC Address (Read only) MAC address of the access point to which the printer is

connected.

Signal strength (Read only) Radio signal strength of the access point.

Speed (Read only) Speed of the current connection.

Region (Read only) Shows the country short names provided by the 802.11d

standard for the currently selected region or country.

Configuring 802.1x Settings

The 802.1x settings page is only available if you have the optional wireless interface installed in your printer. Use the 802.1x page to view and change 802.1x security settings.

78 PX4i and PX6i High Performance Printer User Guide

To configure 802.1x settings

1. Click Network Admin > 802.1x.

2. View or update your settings.

3. Click Submit 802.1x settings.

Use the following table to understand the 802.1x settings.

Setting Description

EAP Type Choose the Extensible Authentication Protocol (EAP) type:

•TTLS

•LEAP

•PEAP

•EAP-FAST

• Off (disables 802.1x security) (default)

Inner Authentication (TTLS, EAP-FAST, and PEAP only)

Outer Name (TTLS only) Specify the EAP identity passed in the clear. The default is anonymous.

PAC- Key A-ID Info The Protected Access Credential (PAC) setting is used to specify the

Automatic Provision (PAC)

Choose the inner authentication method:

• PAP (TTLS only)

• MSCHAPv2

• EAP/MSCHAPv2

•EAP/MD5

•EAP/GTC

PAC file used by EAP-FAST authentication. This setting is automatically filled up by the printer if ACQUIRE_PAC is enabled and current installed PAC file fails authenticating the printer to the network. You can manually import a PAC file using a pass phrase the same way you install a certificate.

Set Automatic PAC file Provisioning to on or off.

PX4i and PX6i High Performance Printer User Guide 79

Setting Description

Root Certificate The common name of the installed root CA certificate. You can also

specify a different certificate (provided that it has already been installed on the printer) by entering the path to the new certificate in this field. If a pass phrase is required, add it to the end of the path in the form of “@passphrase”.

Server Common Name #1 Server Common Name #2 (TTLS and PEAP only)

Server Certificate Validation (TTLS and PEAP only)

Specify common names. If you specify one common name, the server certificate common name must match this name for authentication. If you specify two common names, the server certificate common name must match at least one of them. The default is “” (any common name).

Enables certificate validation. Specifies whether or not to check if the installed CA certificate is the root of the server certificate.

Configuring Your Printer With PrintSet

Note: You cannot communicate with the printer using PrintSet through a USB connection.

To use PrintSet, you must be connected serially or through the Ethernet or 802.11 network.

PrintSet is a printer configuration tool that allows you to easily change your setup parameters. You can also use PrintSet’s setup wizards to guide you through common configuration tasks.

To configure the printer with PrintSet

1. Make sure that you have a PC running Microsoft Windows 2000 or later.

2. Download PrintSet from the Downloads page of the Honeywell website at www.honeywellaidc.com.

3. Connect your printer to your PC using a serial cable. For help, see "Connecting the Printer to a PC Through the Serial Port" on page 49.

Configuring Your Printer With Commands Sent From Your PC

You can change configuration parameters by sending commands directly to the printer using your terminal program (HyperTerminal) and a serial or network connection.

If your printer uses the Fingerprint language, you use the SETUP command, followed by the node, subnode, and parameters setting. This Fingerprint example sets the media setting to labels with gaps:

SETUP "MEDIA,MEDIA TYPE,LABEL (w GAPS)"

If your printer uses the IPL language, you would send this command:

80 PX4i and PX6i High Performance Printer User Guide

To see the node, subnode, and parameters for Fingerprint and IPL, "Setup Menus" on page 133.

Fingerprint automatically sends feedback to HyperTerminal as you type. If you want to see what you are typing with IPL, you need to perform the following procedure.

To see IPL commands as you type

1. From the HyperTerminal menu, select File > Properties > the Settings tab.

2. Click the ASCII Setup button.

3. Select Echo typed characters locally.

4. Click OK twice.

For more information on how to change configuration settings, see either the Fin- gerprint Command Reference Manual or the IPL Command Reference Manual.

Configuring Your Printer Using SmartSystems Foundation

SmartSystems™ Foundation is a Honeywell software platform that lets you manage all of your SmartSystems-enabled devices simultaneously from a central server. The SmartSystems Console displays all SmartSystems-enabled computers and peripherals in your network.

Through the Console, you can:

• drag-and-drop configuration bundles, OS updates, and firmware upgrades to multiple computers.

• create a “golden” device configuration to use when updating other computers.

• remotely change settings on SmartSystems-enabled computers and peripherals.

With an AutoDeploy license, SmartSystems can automatically push software, configuration settings, and other files to connected PX4i and PX6i printers. AutoDeploy can report on asset locations and battery status, making it easier to manage your mobile devices. The license also enables Scan-to-Connect, which makes connecting additional PX4i and PX6i printers to your secure wireless network as easy as reading bar codes.

You can download SmartSystems Foundation at no charge from the Honeywell website. For more information on SmartSystems, go to www.honeywellaidc.com/ SmartSystems. To purchase an AutoDeploy license, contact your local Honeywell sales representative.

Configuring Your Printer Using Wavelink Avalanche

You can use the Wavelink Avalanche device management system to configure all of your wireless printers. You printer ships with the Avalanche Enabler already loaded.

PX4i and PX6i High Performance Printer User Guide 81

Each time the Avalanche Enabler is activated (typically on a warm boot), the printer

Setup

Enter

Setup

attempts to connect to the Avalanche Agent. When the printer connects to the Agent, the Agent determines whether an update is available and immediately starts the software upgrade, file transfer, or configuration update.

To use Avalanche to remotely manage the printer

1. Install the configuration updates for the printer using the Avalanche Administrative Console.

2. Schedule the printer updates or manually initiate an update using the Avalanche Administrative Console.

For more information on using Wavelink Avalanche, contact your local Honeywell representative or visit the Wavelink website at www.wavelink.com.

Choosing an Ethernet or Wireless Network

If you have an 802.11 wireless radio option installed in your printer, you need to choose between an Ethernet network or a wireless 802.11 network.

You can choose the network type of your printer:

• directly from the screen.

• using commands sent from your PC.

• using SmartSystems Foundation. For help, see "Configuring Your Printer Using SmartSystems Foundation" on page 81.

• from the printer home page. For help, see "Configuring the Network Type" on page 74.

• using PrintSet. For help, see "Configuring Your Printer With PrintSet" on page 80.

Choosing the Network Type From the Printer Screen

To configure the printer from the screen, you need to enter Setup mode.

To choose the network type from the printer screen

1. Press to enter Setup mode.

2. Navigate to Network > Network Type and press .

3. Select either Ethernet or Wireless 802.11 and press .

4. Press to exit Setup mode.

Enter

5. Reboot the printer for the change to take effect.

82 PX4i and PX6i High Performance Printer User Guide

Choosing the Network Type Using Printer Commands

You can use a serial connection to send Fingerprint or IPL commands the printer.

To choose the network type using printer commands

1. Connect your printer to your PC using a serial cable. For help, see "Connecting the Printer to a PC Through the Serial Port" on page 49.

2. Start a terminal application, such as HyperTerminal.

• If you are running Fingerprint, send this command to the printer:

setup "NETWORK","NETWORK TYPE","n" where n is either Ethernet or Wireless 802.11.

• If you are using IPL, send this command to the printer:

<STX><SI>n,,,p<ETX> where p is either 0 (select Ethernet interface) or 1 (Select

Wireless 802.11 interface).

3. Reboot the printer for the change to take effect.

Upgrading Firmware

The latest firmware and software is available for download from the Downloads page on the Honeywell website at www.honeywellaidc.com. You can upgrade your printer’s firmware using:

• PrintSet. You can download PrintSet from the downloads page for the printer on the Honeywell website at www.honeywellaidc.com.

• a CompactFlash (CF) card.

• a USB storage device (maximum 2 GB).

• a serial or USB connection.

• an Ethernet or 802.11 network connection.

To download firmware updates

1. Go to the Honeywell website at www.honeywellaidc.com.

2. Click Support > Downloads.

3. Use the Product Category, Product Family, and Product fields, to select the printer.

4. Click Submit.

5. The latest available software appears on the page.

6. Download the latest firmware version to your PC.

7. Extract the .zip file to a folder on your PC.

PX4i and PX6i High Performance Printer User Guide 83

To upgrade using PrintSet

1. Download the latest version of PrintSet from the Honeywell website at www.honeywellaidc.com.

2. Select File > Add Printer. The Add Printer Wizard starts.

3. Under My Printers, select your printer.

4. Go to Printer > Firmware Wizard.

5. Follow the steps to update your firmware.

To upgrade using a CF card

1. Copy the firmware upgrade file to a CF card.

2. Insert the CF card in the appropriate slot on the back of your printer.

3. Turn on your printer.

To upgrade using a USB storage device

1. Turn on your printer.

2. Verify the USB storage device is supported by your printer. Insert the USB storage device in the appropriate slot on the back of your printer. On the display screen, one of the following status messages briefly appears:

• USB memory stick connected

• USB memory stick not supported

Note: If not status message appears when you insert the USB storage device, remove and

reinsert the USB storage device. To manually verify the USB storage device is supported, "Using a USB Mass Storage Device" on page 60.

3. Insert the USB storage device in the appropriate slot on your PC.

4. In the root directory of the USB storage device, create a folder named “upgrade.”

5. Copy the firmware binary upgrade file to the upgrade folder on the USB storage device.

Note: The printer supports 8.3 binary filenames, which mean the filename can have up to

eight characters and a .bin extension.

6. Insert the USB storage device in the appropriate slot on the back of your printer. The upgrade starts. On the display screen, the status message, “Time Out,” appears.

7. When the upgrade is complete, the status message, “Check Integrity,” appears. Remove the USB storage device. You may need to restart your printer.

84 PX4i and PX6i High Performance Printer User Guide

To upgrade using a serial or USB connection

Use Fingerprint or IPL commands to send the upgrade file to your printer.

For help, see the Fingerprint Command Reference Manual or the IPL Command Reference Manual.

To upgrade using an Ethernet or 802.11 network connection

1. Start your web browser application.

2. In the address field, enter the IP address of your printer.

3. Press Enter. Your printer’s home page appears.

4. From the menu at the top of the page, click Maintenance. The firmware upgrade screen appears.

5. Click Browse and browse to the location of the firmware upgrade file.

6. Double-click the file, and then click Upgrade.

Downloading Fonts and Graphics

The printer supports 15 scalable Unicode TrueType and TrueDoc fonts as standard. The Unicode standard allows the use of special characters for various languages including non-Latin fonts, such as Arabic, Cyrillic, Chinese (including enhanced Simplified Chinese GB18030), Japanese, Korean, and Hebrew.

You can download additional fonts to the printer’s Flash memory using:

• PrintSet. You can download PrintSet from the downloads page for the printer on the Honeywell website at www.honeywellaidc.com.

• Fingerprint or IPL commands. For help, see the Fingerprint Command Reference Manual or the IPL Command Reference Manual.

• a CompactFlash card or external 2 GB USB mass storage device.

PX4i and PX6i High Performance Printer User Guide 85

86 PX4i and PX6i High Performance Printer User Guide

CHAPTER

TROUBLESHOOTING

Troubleshooting the Printer

You may have printer operation, print quality, or printer communication problems at some time during the life of your printer. You can easily fix most of the problems you encounter. If you cannot find the answer to your problem in this section, you may need to contact Product Support.

Understanding Error Messages

Use the following tables to troubleshoot common error messages you may see displayed on your printer’s screen. Keep in mind that some error messages:

• are specific to the type of firmware you are running.

• have corresponding error numbers.

• cause the Ready-to-Work indicator to blink or turn off.

PX4i and PX6i High Performance Printer User Guide 87

Fingerprint Error Messages

Message Description Ready-to-Work

Indicator

Error Number

Status

Out of paper The printer is out of paper. Load a new roll of media. For help, see

"Loading Media" on page 5.

Next label not found

Label not taken Label not taken Blinking

Out of transfer ribbon

Transfer ribbon is installed

Head lifted The printhead is lifted. Lower the printhead. Blinking 1022

Cutter does not respond

Cutter error1 Open and shut the cutter. Blinking 1701

Cutter error2 Open and shut the cutter. Blinking 1702

Cutter error3 Open and shut the cutter. Blinking 1703

Cutter open Shut the cutter. 1704

LSS too high This error can occur when you run a test feed without any media

LSS too low This error can occur when you run a test feed without any media

Testfeed not done

Next label not found Blinking 1031

The printer is out of transfer ribbon. Load a new roll of ribbon. For helps, see "Loading Ribbon" on page 38.

This is not an error condition. This message briefly appears after a new roll of transfer ribbon is installed.

Open and shut the cutter. Blinking 1059

installed, or if you have incorrect media settings. Load the printer with media and select the appropriate media type. For help, see "Loading Media" on page 5.

The printer did not perform a test feed before it printed out test labels. Performing a test feed calibrates the sensor. To perform a

Blinking 1005

Blinking 1027

Blinking 1058

Blinking 1007

Blinking 1008

Blinking 1606

testfeed, press the button.

No RFID support installed

No tag found No RFID tag has been found. Blinking 1321

Pause Mode Entered

Setup Mode Entered

IP link error No network connection. Blinking

IP configuration error

Generic DP error In Direct Protocol, you can enable error handling for specific

The optional RFID interface is not installed in the printer. Blinking 1320

The print job is paused. Blinking

The printer is in Setup mode. Off

The printer is trying to acquire an IP address from the network. Wait for the printer to complete the task before taking any action.

errors using the ERROR statement. When errors added to the built-in error handling occur, this event is set. The text included in the SNMP trap is the standard text corresponding to the error.

Blinking

88 PX4i and PX6i High Performance Printer User Guide

Intermec PX6E010200000130 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

Customer Support

Technical Assistance

Product Service and Repair

Limited Warranty

Send Feedback

USING THE PRINTER

Learning About the Printers

Identifying the Parts of the Printer

Selecting a Printer Language

Printer Start Up Screen

Understanding the Control Panel

Understanding the Buttons

Understanding the LEDs

Understanding the Screen

Understanding the Printer Sounds

Loading Media

Loading Media for Tear-Off Printing

Loading Media for Peel-Off Printing

Loading Media for Cut-Off Printing

Loading Media for Internal Batch Takeup Printing

Loading Media for Printing From an External Supply

Loading Ribbon

Printing a Test Label

Creating and Printing Labels

Printing on RFID Media

CONNECTING THE PRINTER

Connecting the Printer to Your PC

Connecting the Printer to a PC Through the Serial Port

Connecting the Printer to a PC Through the USB Device Port

Connecting the Printer to a PC Through the IEEE 1284 Port

Connecting the Printer to Your Network

Setting Up Ethernet Communications

Manually Configuring IP Settings

Setting Up 802.11 Radio Communications

Connecting Peripherals to the USB Host Port

Using a USB Mass Storage Device

Connecting a Keyboard to the USB Host Port

Connecting a Bar Code Scanner to the USB Host Port

Connecting a USB Hub to the USB Host Port

CONFIGURING THE PRINTER

Configuring Your Printer From the Screen

Configuring Your Printer From the Printer Home Page

Configuring Communications Settings

Configuring Media Settings

Configuring RFID Settings (Printer With RFID Option)

Configuring Print Engine Settings

Configuring Web Shell Settings

Configuring Alerts

Configuring General Network Settings

Configuring Mail Settings

Configuring SNMP Settings

Configuring TCP/IP Settings

Configuring the Network Type

Configuring Avalanche Settings

Configuring SmartSystems Settings

Configuring Wireless LAN Settings

Configuring 802.1x Settings

Configuring Your Printer With PrintSet

Configuring Your Printer With Commands Sent From Your PC

Configuring Your Printer Using SmartSystems Foundation

Configuring Your Printer Using Wavelink Avalanche

Choosing an Ethernet or Wireless Network

Choosing the Network Type From the Printer Screen

Choosing the Network Type Using Printer Commands

Upgrading Firmware

To upgrade using PrintSet

To upgrade using a CF card

To upgrade using a USB storage device

To upgrade using a serial or USB connection

To upgrade using an Ethernet or 802.11 network connection

Downloading Fonts and Graphics

TROUBLESHOOTING

Troubleshooting the Printer

Understanding Error Messages

Fingerprint Error Messages