Intermec PK80 User Manual

User's Manual
PK80 Series 80-Column Printer
Intermec Technologies Corporation
Corporate Headquarters Technical Communications Department 6001 36th Ave. W. 550 Second Street SE
Everett, WA 98203 Cedar Rapids, IA 52401 U.S.A. U.S.A.
www.intermec.com
The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.
Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.
E 2003-2005 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser, dcBrowser, Duratherm, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder, Fingerprint, i-gistics, INCA (under license), InterDriver, Intermec Printer Network Manager, IRL, JANUS, LabelShop, Mobile Framework, MobileLAN, Nor*Ware, Pen*Key, Precision Print, PrintSet, RoutePower, TE 2000, Trakker Antares, UAP, Universal Access Point, and Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark (or ®) symbol in every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and to the benefit of the trademark owner, with no intention of infringement.
There are U.S. and foreign patents pending.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
ii PK80 Series 80-Column Printer User’s Manual

Document Change Record

This page records changes to this document. The document was originally released as Revision A.
Revision Date Description of Change
B 05/2003 Updated information about Bluetooth configuration
C 10/2003 Added Easy Print commands, default and downloable fonts.
D 04/2004 Added printer behavior information to Chapter 2, “Operations.” Added additional down-
loadable fonts to Appendix B, “Fonts.” Updated p rinter paper specifications in Chapter 1, “Introduction.” Added Appendix C, “Graphics Printing.”
E 12/2004 Added additional setting page length commands to Appendix C, “Graphics Printing.”
F 02/2005 Updated Chapter 4, “Troubleshooting,” to include the latest self-test information.
iiiPK80 Series 80-Column Printer User’s Manual
iv
PK80 Series 80-Column Printer User’s Manual

Contents

Before You Begin ix..............................................................
Safety Summary ix........................................................
Safety Icons x............................................................
Global Services and Support xi...............................................
WhoShouldReadthisManual? xii...........................................
Related Documents xii.....................................................
Contents
Donotrepairoradjustalone ix........................................
First aid ix........................................................
Resuscitation ix....................................................
Energized equipment ix..............................................
Warranty Information xi.............................................
Web Support xi....................................................
Telephone Support xi................................................
1
Introduction
About the Printer 2..............................................................
Cables 3................................................................
Hinges on Printer Cover 3..................................................
Paper 4.................................................................
Material Breakdown 4...............................................
Caliper Breakdown 5................................................
Printer Dimensions 5......................................................
Remote Connections 6.....................................................
User Panel 6.............................................................
Forward and Reverse Buttons 6........................................
Radio Button 7....................................................
Vehicle Battery 7.........................................................
Specifications 8.................................................................
Inside Sales 9...................................................................
What’s New 10.................................................................
1...............................................................
2
Operation
Check List 12..................................................................
Open the Printer 12.............................................................
Install the Ribbon Cartridge 13.....................................................
Adjust the Print Head Gap 14.....................................................
11.................................................................
vPK80 Series 80-Column Printer User’s Manual
Contents
Fill the Paper Tray 15............................................................
Fill the Compact Paper Tray 15..............................................
Fill the Dashboard Mount Paper Tray 17......................................
Load Paper into Printer 19........................................................
Position the Paper 19......................................................
Adjust the Pinfeed Holders 20...............................................
Set the Paper 21..........................................................
Printer Behavior 22..............................................................
Expectations 22..........................................................
Indicators 22............................................................
Printer Runs Out of Paper 23...............................................
Printer Head Jams 23......................................................
Print Job Status Report 24..................................................
Timing Out 24..........................................................
3
4
Maintenance
Operation Guidelines 26..........................................................
General Cleaning 27.............................................................
Outside Cleaning 27.............................................................
Inside Cleaning 28..............................................................
Old Ribbon Cartridge Removal 29...........................................
Mask Spring Cleaning 30...................................................
Troubleshooting
Check the Power Source 34........................................................
Large Print Jobs 34..............................................................
Printer Cold-Boot 34............................................................
25..............................................................
33..........................................................
Self-Test 34....................................................................
Sample Self-Test 36.......................................................
Report Failure 37.........................................................
Possible Printer Problems 38.......................................................
Communications with Host Computer 39............................................
vi PK80 Series 80-Column Printer User’s Manual
Contents
Communications Pin-Out Configurations 40..........................................
A
B
Commands
Commands 44..................................................................
Bluetooth Wireless Configuration Commands 44................................
Easy Print Commands 45...................................................
Query Commands 46......................................................
Interpreting the Reply to a Query 46...................................
ESC{ST?} — Status 47..............................................
ESC{CF?} — Configuration 48.......................................
ESC{VR?} — Version 49............................................
ESC{MY?} — Memory 50...........................................
ESC{PH?} — Print Head 51..........................................
ESC{FN?} — Fonts 52..............................................
PK80F Control Sequences 53......................................................
Radio Queries 55...............................................................
Bluetooth QUERY ESC{BL?} 55.............................................
Fonts
Default Fonts 58................................................................
43................................................................
57......................................................................
C
Downloadable Fonts 58..........................................................
Graphics Printing
Graphics Overview 60............................................................
Pin Labels 60............................................................
Graphics Command Format 60..............................................
Column Reservation Numbers 60............................................
Graphics Mode 61..............................................................
Eight-Pin Graphics Modes 61...............................................
Nine-Pin Graphics Modes 61................................................
ESC K — Select Single-Density Graphics Mode 61...............................
ESC L — Select Low-Speed Double-Density Graphics Mode 62.....................
ESC Y — Select High-Speed Double-Density Graphics Mode 62....................
ESC Z — Select Low-Speed Quadruple-Density Graphics Mode 62..................
ESC ^ — Select 9-Pin Graphics Mode 63......................................
ESC * — Select Graphics Mode 63...........................................
ESC ? — Reassign Graphics Mode 64.........................................
ESC + — Print Character Graphics 64........................................
ESC t — Print Character Graphics 64.........................................
59.........................................................
viiPK80 Series 80-Column Printer User’s Manual
Contents
Line Spacing 65.................................................................
ESC 0 — Select 1/8-inch Line Spacing 65......................................
ESC 1 — Select 7/72-inch Line Spacing 65.....................................
ESC A — Select n/72-inch Line Spacing 65....................................
ESC 2 — Select 1/6-inch Line Spacing 65......................................
ESC 3 — Select n/216-inch Line Spacing 65....................................
Page Length 66..........................................................
Set Page Length (lines) 66............................................
Set Page Length (inches) 66..........................................
User-Defined Characters 67.......................................................
ESC : — Copy ROM to RAM 67............................................
ESC & — Define User-Defined Characters 67..................................
ESC % — Select User-Defined Set 68.........................................
ESC 6 — Enable Printing of Codes 128–159 68.................................
ESC 7 — Cancel Printing of Codes 128–159 69.................................
ESC I — Printable Code Area Expansion 69....................................
viii PK80 Series 80-Column Printer User’s Manual

Before You Begin

Safety Summary

Before You Begin
This section provides you with safety information, technical support information, and sources for additional product information.
Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Donotrepairoradjustalone
Do not repair or adjust energized equipment alone under any circumstances. Someone capable of providing first aid must always be present for your safety.
First aid
Always obtain first aid or medical attention immediately after an injury. Never neglect an injury, no matter how slight it seems.
Resuscitation
Begin resuscitation immediately if someone is injured and stops breathing. Any delay could result in death. To work on or near high voltage, you should be familiar with approved industrial first aid methods.
Energized equipment
Never work on energized equipment unless authorized by a responsible authority. Energized electrical equipment is dangerous. Electrical shock from energized equipment can cause death. If you must perform authorized emergency work on energized equipment, be sure that you comply strictly with approved safety regulations.
ixPK80 Series 80-Column Printer User’s Manual
Before You Begin

Safety Icons

This section explains how to identify and understand dangers, warnings, cautions, and notes that are in this manual. You may also see icons that tell you when to follow ESD procedures and when to take special precautions for handling optical parts.
A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.
Avertissement: Un aver tissement vous avertit d ’un e procédure de fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit être strictement respecté pour éviterl’occurrencedemortoude blessures graves aux personnes manupulant l’équipement.
A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly obs erved to prevent equipment damage or destruction, or corruption or loss of data.
Attention: Une précaution vous avertit d’une procédure de fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit être strictement respecté pour empêcher l’endommagement ou la destruction de l’équipement, ou l’altération ou la perte de données.
Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.
x PK80 Series 80-Column Printer User’s Manual

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Service & Support.TheIntermec Global Sales & Service page appears. From the Service & Support menu, move your pointer over Support,andthenclickWarranty.
Disclaimerofwarranties:Thesamplecodeincludedinthisdocumentis presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download our cu rrent manuals in PDF format. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support for your Intermec product.
Before You Begin

Telephone Support

These services are available from Intermec Technologies Corporation.
In the U.S.A. and Can ada call 1-800-755-5505
Service Description
Factory Repair and On-site Repair
Technical S u pport Get technical support on your
Service Contract Status
Schedule Site Surveys or Installations
Ordering Products Talk to sales administration,
Request a return authorization number for authorized service center repair, or request an on-site repair technician.
Intermec product.
Inquire about an existing contract, renew a contract, or ask invoicing questions.
Schedule a site survey, or request a product or system installation.
place an order, or check the status of your order.
Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click Contact.
and choose this option
1
2
3
4
5
xiPK80 Series 80-Column Printer User’s Manual
Before You Begin

WhoShouldReadthisManual?

This manual provides you with information about the features of the PK80 Series 80-Column Printer, and how to install, configure, operate, maintain, and troubleshoot the printer.

Related Documents

This table contains a list of related Intermec documents and their part numbers.
Document Title Part Number
PK80 Series 80-Column Printer Installation Instructions 962-018-022
PK80F 80-Column Printer Quick Start Guide 962-018-021
The Intermec web site at www.intermec.com contains many of our documents that you can download in PDF format.
To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.
xii PK80 Series 80-Column Printer User’s Manual
Introduction
1
The PK80 Series 80-Column Wireless Printer is used in the route ac­counting industry to produce high-quality customer invoices, receipts, load reports, transfers, and other documents. A unique “sleep” feature saves energy when the printer is not printing, eliminating the ON/OFF switch. Data input is normally provided by mobile computers.
1PK80 Series80-Column User’s Manual
IntroductionChapter 1

About the Printer

The Fixed Mount Printer (PK80F) can hang on a wall, on a mounting plate secured to a wall, or secured directly to a wall. Mobile computers communicate with this printer through a wireless radio or a wired serial connection. There is no internal paper tray, thus paper is loaded from a separate dashboard mount, compact paper tray, or a box. The printer mechanism is permanently attached inside the printer.
2 PK80 Series 80-Column User’s Manual

Cables

IntroductionChapter 1
Communications to the printer is centered around radio technology, such as a Bluetooth PAN (Personal Area Network) radio module. This will al­low for new vehicle configurations.
The Fixed Mount Printer has a 12-volt dc power cable at the bottom of the printer, which connects the pr inter to a power source, such as the ve­hicle battery.
The printer also communicates with an Intermec®700 Series Mobile Computer through an RS-232 DB25-pin data communications cable also found on the bottom of the printer.

Hinges on Printer Cover

All printer covers are hinged to the printer. These hinges have a tension screw (turn clockwise to tighten, turn counterclockwise to loosen), should you need to adjust them.
DC power cable
RS-232 DB25-pin data communications cable
3PK80 Series80-Column User’s Manual

Paper

IntroductionChapter 1
Use of paper that matches the following specifications ensures optimum PK80 performance. Variation from these specifications, use of aged paper, or use of paper exposed to elements such as dirt or humidity may cause printing problems.
The printer works with 1–3 ply carbonless paper that is single-edge glued and designed for sprocket feed. Standard paper size is 8.5 x 11” or 8.5 x 12” (241 x 305 mm international). Use 3-ply forms up to a maximum of
0.009 inch (0.23 mm) thick.
A soft, flexible, rubber type cement applied to one perforation strip only is preferred. The resultant lamination should wrap around a 1-1/4 inch di­ameter roll without curl or wrinkle.
Material Breakdown
The following tables show the material broken down per ply:
14# CBF (Carbonless Back and Front)
Target Under Over
Basis Weight 14# 13.3 14.7
Caliper 2.9 2.6 3.2
Moisture 5.0 4.0 6.0
Smoothness (RS) 165 110 230
Smoothness (CB) 270 220 320
Brightness (Wht) 88 86 90
Colors available: White, Canary, Pink, Goldenrod, Blue, Green
15# CF (Carbonless Front)
Target Under Over
Basis Weight 15# 14.43 15.8
Caliper 3.0 2.5 3.2
Moisture 5.0 4.0 6.0
Smoothness (RS) 140 100 180
Smoothness (CF) 140 100 180
Brightness (Wht) 85 84 86
Colors available: White, Canary, Pink, Goldenrod, Blue, Green
4 PK80 Series 80-Column User’s Manual
IntroductionChapter 1
16# CB (Carbonless Back)
Target Under Over
Basis Weight 16# 15.2 16.8
Caliper 3.3 2.8 3.8
Moisture 5.7 4.2 6.7
Smoothness (RS) 180 120 270
Smoothness (CB) 270 220 320
Brightness (Wht) 86 84 88
Opacity (Wht) 81 78.5 82
20# OCR La ser Bond
Target Under Over
Basis Weight 20# 15.2 16.8
Caliper 4.0 3.8 4.2
Moisture 3.8 4.7 5.0
Smoothness 140 100 170
Brightness (Wht) 94 82 N/A*
Opacity (Wht) 85 84 N/A
* Not Applicable

Printer Dimensions

Caliper Breakdown
The following information show the caliper of forms broken down per ply:
1-Ply (20#)
Targeted: 4.0 Maximum: 4.2
2-Ply (15# and 16#)
Targeted: 6.3 Maximum: 7.0
3-Ply (14#, 15#, and 16#)
Targeted: 9.2 Maximum: 10.2
See the PK80 Series 80-Column Printer Installation Instructions for Fixed Mount Printer assembly dimensions. Below are the width, length, and depth dimensions for the Fixed Mount Printer.
Width Length Depth
10.25” W 14.25” L 5.00” H (26.04 cm) (36.20 cm) (12.70 cm)
5PK80 Series80-Column User’s Manual
IntroductionChapter 1

Remote Connections

User Panel

A printer and a mobile computer, using the Personal Area Network (PAN) radio, can operate while up to 30 feet (10 meters) apart.
The printer user panel is located in the center top of the printer and has three buttons and two Light-Emitting Diodes (LEDs).
Forward Button
Power LED
Reverse Button
Radio Button
Radio LED
Forward and Reverse Buttons
Use the Forward and Reverse buttons as follows:
Forward (Left) Button
S Press this button to power on the printer. S Press this button to feed one line. S Press and hold this button longer to feed up to five lines, one line at a
time.
S Press and hold this button longer than five feed lines to do a Form Feed,
which moves the paper to the top of the next page, or form. Press this button again during a Form Feed to stop the paper feed.
S Press and hold this button longer than a Form Feed to perform a self-
test. See Chapter 4, “Troubleshooting,” for more information about this test.
S Press this button any time during a printing job to cancel the current
print job. The print buffer is flushed, all automatic reporting is can­celled, and the printer is ready to print again.
S When there is a paper out, press this button to clear the paper out
mode. Insert the paper, then continue to press this button to feed the paper into the printer.
Reverse (Right) Button
S Press this button to power on the printer. S Press and hold this button to do a Back Feed, which pulls the paper
back into the printer line-by-line.
Both Forward and Reverse Buttons
Press both buttons to power off the printer. The current print buffer is flushed and all automatic reporting is cancelled.
6 PK80 Series 80-Column User’s Manual
IntroductionChapter 1
Power LED
The power (left) LED shows a steady green when the power is plugged in and when the printer is awake after coming out of a sleep mode.
Radio Button
Press the third button, the Radio Button,totoggletheradioonoroff.
S If the button is pressed when the RF power is off, then the printer emits
one short beep before turning on the RF power.
S If this button is pressed when the RF power is on, the printer emits two
short beeps before turning off the RF power.
Single Color (Blue)Radio LED
The single-color (blue) radio LED indicator shows the curre nt status of the RF power for this printer as follows:
Printer State Radio State Radio Power State
Asleep Off Off
Awake Off Off
Asleep Momentary flash at 1 every 5 seconds On
Awake On On

Vehicle Battery

Single Color (Green) Power LED
Thesinglecolor(green)LEDindicatorshowsthecurrentstatusofthe printer power as follows:
Printer State Color LED and Meaning
Asleep Off
Awake Green
Power is provided to the printer through a cable permanently installed in the vehicle. See “Inside Sales” for ordering information and part numbers.
7PK80 Series80-Column User’s Manual
IntroductionChapter 1

Specifications

Note: Various print fonts do affect the print speed.
Print Speed: 230 cps
Weight:
Fixed Mount Printer: 11.15 lbs (5.06 kg)
Mounting plate: 7.4 lbs (3.36 kg)
Compact paper tray: 5.85 lbs (2.66 kg)
Dashboard mount: 25.95 lbs (11.76 kg)
Temperature:
Operating: –4_ to 140_ F (–20_to 60_ C)
Storage: –22_ to 149_ F (–30_ to 65_ C)
Humidity:
Noncondensing: 77_ to 140_ F(25_ to 60_ C) at 90% R.H.
Low condensation: 14_ F(–10_ C)@0%R.H.to
High condensation: 140_ F(60_ C) @ 90% R.H.
Altitude:
Operating: –100 to 5000 meters
Storage: 15,000 meters
Electrical:
Voltage: 12 volts dc (nominal)
Current: 100 mA (sleep mode with no charge)
Vibration: 12.5 GRMS for 6 hours @ –31_ to 158_ F (–35_ to 70_ C)
ESD: Level 4 (15 kV noncontact and 8 kV contact)
8 PK80 Series 80-Column User’s Manual

Inside Sales

IntroductionChapter 1
Contact Inside Sales at 1-800-255-6292 for these supplies:
Cables:
4’ power cable P/N: 226-215-001
8’ Battery cable P/N: 206-875-002
16’ Battery cable P/N: 206-875-006
22’ Battery cable P/N: 206-875-009
”Y” power cable P/N: 226-325-001
Y-data DB9 Pwr 3P to DB25 P/N: 321-582-001
Cleaning solutions:
MICRO-CLEAN II P/N: 901-438-001
Guide Shaft Cleaner P/N: 901-439-001
Paper:
1-ply: P/N: 816-027-111
2-ply: P/N: 816-027-012
3-ply: P/N: 816-027-013
Ribbon cartridges with:
Black ribbon: P/N: 805-060-001
Purple ribbon: P/N: 805-060-002
9PK80 Series80-Column User’s Manual
IntroductionChapter 1

What’s New

The following information was added since the last release of this publica­tion:
S Updated self-test information in Chapter 4, “Troubleshootting.”
10 PK80 Series80-Column User’s Manual
Operation
2
This chapter provides instructions how to set up the PK80 Series 80-Col­umn Printer for the first time and lists some common printer behavior.
11PK80 Series 80-Column User’s Manual
OperationChapter 2

Check List

Make sure the following tasks are done:
S Printer is unpacked.
S Packaging material is removed from around the printer. Save the box
and materials for future use, such as servicing, relocations, etc.
S Twist tie is removed from the print head.
S Power cable is hooked up to the vehicle battery or power source.
S Printer is mounted in the vehicle.
The following tasks must be done. Specific instructions for these tasks are described on the pages given:
1 Install the ribbon cartridge (page 13).
2 Load the paper into the paper tray (page 15).
3 Feed the paper into the printer (starting on page 19).

Open the Printer

Note: Complete these tasks before starting any printer operations.
To open the PK80 Series Printer, place your hands on both corners, fin­gers under the lips, and lift upwards. To close, simply press down on the same areas.
12 PK80 Series80-Column User’s Manual

Install the Ribbon Cartridge

Note: Additional ribbon cartridges are sold separately. See “Inside Sales”in Chapter 1 for ordering information and part numbers.
Ensure that the ribbon cartridge is in the printer and is fully seated (car­tridge makes a distinct “snap” or “click”) with the visible portion of the ribbon straight and even before you do any printing.
1 Turn the ribbon advance knob (in the direction of the raised arrows) to
remove any slack in the ribbon.
2 Squeeze the ribbon cartridge locking tab into the cartridge, then lower
the cartridge over the print head.
3 Lower the tab side of the cartridge until it clicks.
4 Release the tab and press down on the arrow to fully seat the ribbon car-
tridge (tab clicks outward).
5 Turn the ribbon advance knob (follow raised arrows) to align the ribbon
in the front of the print head.
OperationChapter 2
4
3
2
1
1 Ribbon 2Lockingtab 3Advanceknob 4 Tightens ribbon
13PK80 Series 80-Column User’s Manual
OperationChapter 2

AdjustthePrintHeadGap

When the printer is powered on or awakened, the print head will find “home” by advancing away from home, then returning to home, or by re­turning to home if starting from another location, such as where it stopped when the last printing job was complete.
When printing is complete, the print head remains where it stopped with a low hold energy applied to the print head. Further printing activity begins from this stopped point. If there is no activity after ten seconds, the print head returns to its home position and is no longer held in place. If the print head is moved fr om this position, the printer will relocate to its home position before printing again.
The head gap adjuster is near the printer mechanism on the side opposite the green thumb wheel. The print head adjuster has five notches between the print head and the platen for different paper thicknesses.
Verify the thickness of the paper loaded into the printer.
S If you are using single-sheet forms, set the head gap adjuster to the third
notch away from the paper.
S If you are using multiple-sheet forms (2-ply or 3-ply), set the head gap
adjuster to the fourth notch away from the paper.
S If you experience frequent head jams, set the head gap adjuster to the
fifth notch away from the paper. This may stop the head jams.
S If the 2-ply and 3-ply paper have light printing, setting the gap adjuster
to a closer setting will darken the print.
1
5
This illustrating shows the print head adjuster set on its third notch.
14 PK80 Series80-Column User’s Manual

Fill the Paper Tray

Note: Do not exceed the recommended amounts of paper quantity or thickness. When loading multiple-sheet paper, be sure to have the original faced up, with the leading edge towards the rear of the printer.
The Fixed Mount Printer can load paper from a compact paper tray (next paragraph), a dashboard mount paper tray (page 17),oraseparatebox.

Fill the Compact Paper Tray

The compact paper tray is designed to hold 6.25” x 8.5” forms. Larger formswillhavetobecurvedtofitinthepapertraybox.Thefollowing instructions are written for 8.5” x 11” forms.
If you are using a compact paper tray to feed paper into the Fixed Mount Printer, then do the following to load paper into that tray:
1 Hold a stack of paper, upto2.5inches(6cm)thick,with the original on
top. Bend the paper to fit the paper tray.
OperationChapter 2
15PK80 Series 80-Column User’s Manual
OperationChapter 2
2 Using the open area of the paper tray, lower the paper into the paper
tray, then pull out your hand. The top of the form should be facing up and be nearest you.
Open area of paper tray
3 Pull the top of the form out and up to the printer. Lift the lid and lay
the paper onto the pinfeed holders. If you are looking at the front of the form at this point, then the paper is positioned wrong in the paper tray.
16 PK80 Series80-Column User’s Manual

Fill the Dashboard Mount Paper Tray

If you are using a dashboard mount, do the following to load paper:
1 On the front door of the box area of the dashboard mount, pull the two
latches with springs (circled in the following illustration) inwards (part A), then pull to open the door (part B).
OperationChapter 2
Part A
Squeeze latches inwards to open the door.
Part B
17PK80 Series 80-Column User’s Manual
OperationChapter 2
2 With the original facing you, insert a stack of paper inside the box.
3 Squeeze the latches inwards, close the door, r elease the latches to secure
the door. Pull the top form out through the back, then over the printer into the mechanism. Paper loading instructions start on the next page.
18 PK80 Series80-Column User’s Manual

Load Paper into Printer

Follow these steps to load the paper into the printer, or paper jams may occur.
Paper for the PK80 Series Printer has perforated strips that fit onto the pinfeed holder pins, guiding the paper into the printer. This paper is sold separately in 1-, 2-, or 3-ply f orms. See “Inside Sales” in Chapter 1 for order-
ing information and part numbers.

Positionthe Paper

1 Open the pinfeed holders outward.
2 Take the top edge of the sheet of paper and position it, original side fac-
ing down, over the pinfeed holder pins.
3 Align the first few holes of the paper, on each side of the paper, onto the
pinfeed holder pins.
4 Close the pinfeed holders.
OperationChapter 2
5 Raise the paper bail.
Note: Go to the next page to adjust the pinfeed holders.
19PK80 Series 80-Column User’s Manual
OperationChapter 2

Adjust t he Pinfeed Holders

Note: There are two pinfeed holders, one next to the green thumb wheel and one opposite the same wheel. Always loosen the pinfeed holder oppo­site the green thumb wheel.
Adjusting the pinfeed holder next to the green thumb wheel may cause information to print in the wrong place. If this pinfeed holder is moved, correct its location by releasing the pinfeed holder tab, moving the pinfeed holder as close to the green thumb wheel as possible, then locking the pinfeed holder tab, before adjusting the opposite pinfeed holder.
If the paper does not properly fit on the two pinfeed holders Follow these steps to adjust the area between the two pinfeed holders to fit the width of the paper. See the illustration on the next page.
1 With the pinfeed holders open, release the locking tab on the pinfeed
holder opposite the green thumb wheel.
2 Adjust the pinfeed holders to align the pins with the paper.
3 Close the pinfeed holder.
4 Ensure that the paper is smooth (no folds, bulges, bows, etc.) between
the pinfeed holders. If so, push the locking tab down on the pinfeed holder that you adjusted.
1
2
3
4
1 Pinfeed holder 2 Locked pinfeed holder locking tab 3 Released pinfeed holder locking tab 4 Thumb wheel (green)
20 PK80 Series80-Column User’s Manual

Set the Paper

OperationChapter 2
Do the following to feed the paper into the printer:
1 Press, and hold, the Forward button on the user panel to feed the paper
into the printer (6).
2 Lower the paper bail (7). An empty printer autofeeds new paper approx-
imately 0.1” (0.25 cm) beyond the top of the paper bail.
Note: The ideal distance to feed paper beyond the paper bail may vary due to environmental conditions (such as humidity) and specific aspects of certain paper. Use the green thumb wheel to position the paper to a desired distance per your conditions.
Note: If your paper has a preprinted logo on every page, make sure the print head is below the preprinted logo. If not, you can adjust the posi­tion of the paper, either by pressing, then releasing, the Forward button to move the paper forward or the Reverse button to move the paper back, or by using the green thumb wheel.
3 Closetheprinterlid.Makesurethepaperwillpassthroughthepaper
slot when the printer starts printing.
21PK80 Series 80-Column User’s Manual
OperationChapter 2

Printer Behavior

Expectations

This lists behaviors you can expect when working with your printer.
Below are some tips to remember when working with Bluetooth:
S The Bluetooth connection is automatically closed when the printer falls
asleep.
S The Bluetooth connection is automatically closed when there has been
no Bluetooth activity for a period of time. You can configure this period of time via the {BL:xxx} command, where “xxx” ranges from 60 to 65535 seconds (1 minute to more than 18 hours).
S For the Bluetooth Query, add the “I” parameter, which responds with
the inactivity timer specified in the previous bullet.
See Appendix A, “Commands” for more information about the “I” parame­ter and the inactivity timer.

Indicators

If the power LED is green, but the printer is not printing, press and hold both the Forward and Reverse buttons. If the power LED lights up, refer to the following table:
Printer Failure Indicators
Sets of Beeps Meaning
1 set of 13 beeps Configuration error.
2 sets of 3 beeps Paper Out.
3 sets of 4 beeps Home switch failure.
4 sets of 2 beeps Head Jam.
4 sets of 4 beeps Flash write error.
12 sets of 12 beeps Operating system software failure.
22 PK80 Series80-Column User’s Manual

Printer Runs Out of Paper

When a paper outage occurs, the printer emits three short beeps, pauses, then emits three more short beeps to indicate the printer is out of paper. Below is what you should expect when you do any of the following:
Do nothing
The printer times out, reports a “Time Out” status, cancels the print job, and cancels automatic reporting.
Insert paper before the printer times out
The printer reports a “Paper In” status and resumes printing.
Stop the print job— press the Forward button
The printer reports a “Kill Job” status, flushes the print buffer, cancels automatic reporting, and readies for another print job.
Turn off the printer — press both the Forward and Reverse buttons
The printer reports a “Printer Off” status, flushes the print buffer, can­cels automatic reporting, and shuts down.
See Chapter 1, “Introduction,” for information about the Forward and Re- verse buttons on the control panel.
OperationChapter 2

Printer Head Jams

The printer reports all activity to the print job status report described on the next page.
When the printer head jams, the printer emits two short beeps, pauses, emits two more beeps, pauses again, and continues until it emits eight beeps in all. What to expect when you do one of the following:
Do nothing
The printer times out, reports a “Time Out” status, cancels the print job, and cancels automatic reporting.
Stop the print job— press the Forward button
The printer reports a “Kill Job” status, flushes the print buffer, cancels automatic reporting, and readies for another print job after the print head jam is cleared.
Turn off the printer — press both the Forward and Reverse buttons
The printer reports a “Printer Off” status, flushes the print buffer, can­cels automatic reporting, and shuts down.
See Chapter 1, “Introduction,” for information about the Forward and Re- verse buttons on the control panel.
Go to page 14 for information about the print head.
The printer sends all activity to the print job status report described on the next page.
23PK80 Series 80-Column User’s Manual
OperationChapter 2

Print Job Status Report

This simple protocol assures that data delivered to the printer is printed without mechanical error. Each print job to be monitored begins with an “ESC s n” command, where the “ESCs” marks the start of the print job, and bit fields within “n” specify the level of error reporting. The end of the print job is marked by an “ESC e” command.
Note: Spaces are not part of the actual sequences. They are only included here for readability.
Once the print job status is enabled, any detection of a requested condi­tion (see the definition of “n” below) is reported immediately, without the need to query the printer. The printer will send the same string that results from receipt of a status command (ESC{ST?}). In addition, if reque sted, the printer will automatically send the status when the last print line or FormFeed within the start/end markers is complete.
S ESC s n Start of print job (0x1B 0x73 n)

Timing Out

Settoreportstatusatendofjob
Settoreportpaperout
Settoreportprintheadjam
Set to report when paper is present after paper out
Settoreporttimeoutduringprint
Settoreportfwd/revkeypressesduringprint
Must be zero (reserved)
Note:Ann of all zeroes (0x00) will cancel any active auto status messages set by a previous ESC s n without an ESC e.
S ESC e End of print job (0x1B 0x65)
Response is identical to the status command with Paper Jam and Print Sta­tus fields added. Status can still be requested by sending the usual sequence (ESC{ST?}). See Appendix A, ”Commands,” for information.
When a time out occurs (ESC{BLI}), a status request is sent indicating the printer has timed out. The current print buffer is flushed, and subsequent automatic reporting is cancelled.
The printer will not time out if the sixth bit is set (cancel timeout) when the ESC s n command is sent to mark the beginning of the print job. If the job has completed printing and the printer is idle, then pressing the Forward button on the control panel will not send the “print job kill” message, since there is nothing in the print buffer.
However, pressing both the Forward and Reverse buttons to turn the printer off will generate the printer off message.
24 PK80 Series80-Column User’s Manual
Maintenance
3
The printer lasts longer and performs better when it is operated correctly and kept clean.
25PK80 Series 80-Column User’s Manual
MaintenanceChapter 3

Operation Guidelines

Do
Ensure that the computer remains connected to th e printer throughout printing or operation.
Make sure the printer cover i s closed (except during maintenance or when loading paper).
Ensure there is paper properly installed in the paper tray or dashboard mount.
Disconnect the printer power cable when jump-starting the vehicle.
Clean the external surface of the printer usi ng a soft cloth moistened with mild soap and water, a good quality cleaner, such as MICRO-CLEAN II, and if necessary, rubbing alcohol.
Make sure your printer is loaded with paper before communicating with your mobile computer.
Do Not
Spill liquids or food crumbs into the printer.
Sit or stand on the printer.
Usesolventsorabrasivecleanersontheprinter.
Rest objects on, under, or against the printer.
Allow the printer to be knocked over or physically damaged.
Start or stop the vehicle engine while printing.
Overload paper tray (paper jams will occur).
Use objects to remove paper from between the print head and platen (damage to m ask spring/ print head will occur).
26 PK80 Series80-Column User’s Manual

General Cleaning

MaintenanceChapter 3
Do not use glass cleaners with ammonia. Permanent damage to the printer cover will occur if such glass cleaners are used.
Do not use abrasives or solvents (or any product containing these substances) to clean any part of the unit. Permanent damage to the printer will occur if such substances are used.
Never use ketonic solvents (acetone or ketone) or aromatic solvents (toluene or xylene) to clean any part of the printer. Doing this can damage the printer.
Note: MICRO-CLEAN II is the only cleaner recommended for this pur­pose. Other cleaners can damage the case.
Note: GUIDE SHAFT CLEANER is recommended for cleaning your 80-column printer guide shafts. Cleaning the printer guide shaft can re­duce the number of head jams caused by dirt and buildup.

Outside Cleaning

Both cleaners are sold separately. See “Inside Sales” in Chapter 1 for order­ing information and part numbers.
Periodic cleaning helps maintain the appearance and reliability of the prin­ter. When cleaning the printer, inspect both the outside and the inside for obvious signs of damage, wear, or impending failure.
Do not pour liquid cleaners directly on the printer case. Instead, dampen a soft, lint-free cloth with a quality cleaner and clean the exterior surfaces with this cloth. Do not use solvent solutions. Inspect all cables and the re­mote terminal holder or vehicle dock for damage.
27PK80 Series 80-Column User’s Manual
MaintenanceChapter 3

Inside Cleaning

Let the printer cool before you clean the inside of the printer, or you may burn your fingers.
Open the printer cover and inspect the ribbon cartridge and all visible moving parts on the printer mechanism for signs of wear or damage.
2
3
4
1
1 Head gap adjuster 2 Ribbon cartridge 3Paperbail 4 Thumb wheel (green) 5 Pinfeed holder
This illustration shows the visible moving parts of the printer mechanism.
5
Use a low-pressure, dry air source, such as “canned air” available at elec­tronic supply houses and typewriter repair facilities, or a vacuum, to re­move accumulated paper dust from the printer mechanism.
The printer ribbon contains a special lubricant to ensure that the fine dot wires inside the print head receive adequate lubrication. Replace the rib­bon frequently to prolong the life of the print head. The printer requires no additional user-applied lubrication. Ribbon cartridges, available in black or purple, are sold separately. See “Inside Sales” in Chapter 1 for or­dering information and part numbers.
28 PK80 Series80-Column User’s Manual

Old Ribbon Cartridge Removal

Physically move the print head mechanism to an open area, then do the following to remove the old ribbon cartridge:
1 Squeeze the ribbon cartridge locking tab (on the side of the cartridge)
against the ribbon cartridge.
2 Lift the ribbon cartridge to remove the ribbon from the print head. En-
sure the ribbon does not catch.
3 Lift the ribbon cartridge out of the printer.
MaintenanceChapter 3
Locking Tab
29PK80 Series 80-Column User’s Manual
MaintenanceChapter 3

Mask Spring Cleaning

1
Look at the mask spring behind the print head. If the mask spring needs to be cleaned, go on to the next page. If the mask spring appears to be in good condition, install a new ribbon cartridge as described on page 13.
2
1 Print head 2Maskspring
Do the following to clean the mask spring:
1 Unlatch the print head locking tabs to release the print head, lift the
printheadandsetaside,thenliftupthepaperbail.Do not detach the
print head unit.
Never use a sharp object, such as pinchers, to clean between the print head and the platen (rubber roller). This can damage the mask spring and print head.
2 Remove the clear plastic paper guide that seats the mask spring, if neces-
sary. Use your fingernails to loosen the base of the paper guide, then pull the paper guide straight up from the printer mechanism.
3 Removethemetalmaskspringfromthepaperguideandcleanwitha
quality cleaner. Replace if damaged.
4 Put the good, clean mask spring into the paper guide and install the pa-
per guide into the printer.
30 PK80 Series80-Column User’s Manual
MaintenanceChapter 3
5 Close the paper bail, reinsert the print head, latch the two print head
locking tabs, and install the ribbon.
1
23
4
1 Print head locking tabs 2 Print head (lifted aside) 3Maskspring 4Paperbail(raised)
31PK80 Series 80-Column User’s Manual
MaintenanceChapter 3
32 PK80 Series80-Column User’s Manual
Troubleshooting
4
This chapter helps you correct printing problems that may occur. If you experience a printing problem, you can perform several tests to find and possibly cure the problem.
33PK80 Series 80-Column User’s Manual
TroubleshootingChapter 4

Check the Power Source

The printer will automatically power down after a configurable period of inactivity. Activity is either sending data or pressing a button. The timer resets during printing. You can awake the printer either by sending data or pressing either the Forward or the Reverse buttonontheuserpanel.
If there is power, the power LED turns on and the print head moves to its “home” or starting position. If the printer emits beeps and power LED lights up or flashes, observe the number of beeps and flashes and refer to thetableonpage38foranerrormessage.
If there is no reaction from the printer after pressing a button on the user panel, or only the power LED blinks, verify that the power cables are properly connected between the printer and its power source (internal bat­tery, vehicle cable, or ac). If neither of these steps “wake” up the problem printer, then return the printer for service.
Vehicle cable: Attach the printer to another vehicle power cable.
AC power: Plug the printer into another outlet.

Large Print Jobs

Printer Cold-Boot

Self-Test

Printing large files with 15 pages or more can cause lost data issues because of limited printer buffer size and time out length on the mobile computer. To prevent problems, you can adjust the time out lengths on the mobile computer. If you encounter a problem concerning large print jobs, contact Customer Support at 800-755-5505 for further help
Should you need to reset the Fixed M ount Printer, simply remove power from the printer, wait a few moments, then return power to the printer.
Note: Each time the printer is powered up, it reads flash values into RAM. As long as the printer is on and awake, it updates those values in RAM. When the printer is powered off, or falls asleep, the values are written into flash. If power is disconnected instead of the printer being powered off or falling asleep, then updates in RAM are lost.
Press and hold the Forward button through a form feed (more than five lines). If it is still held down at the end of the form feed, it prints the self­test. Internal tests are performed and a 1-page report is printed. This re­port provides helpful tips in diagnosing/troubleshooting printer problems.
Note: You can abort the self-test by pressing a button while it is printing.
34 PK80 Series80-Column User’s Manual
TroubleshootingChapter 4
When the self-test is performed, the following actions occur:
S Voltage and ambient temperature are obtained
S Validity of diagnostic block program is checked
S Validity of BootBlock program is checked
S Validity of control program is checked
S Validity of loaded fonts is checked
S Self-test report is printed
The self-test report is divided into sections. See page 36 for a sample.
The printer model number is given on line 1 (first line). This identifies the printer type being u s ed, such as PK80F.
The serial number of the printer is listed on line 3 under the “Serial#” heading on line 2. The serial number is also ontheinsideoftheprinter.
The “Auto Feed” setting, on line 13, is a configurable item. “CR” Carriage Return means no auto linefeed. This is the most common setting for applications. “CR+LF” me ans a linefeed will be added to each CR. This setting can produce double-spacing of reports.
The “Interface Mode” setting, line 14, lists the interface protocol for the printer. A typical setting can be DTR with no, odd, or even parity.
“Baud Rate” on line 16, lists the baud rate for the printer. Most application software autobauds so you do not have to select it. Bit rate is commonly set to 19200 (19.2K) or 9600 bps.
“A2D History,” lines 63 through 66, is the his tory for voltage measurements and temperature measurements, as re­corded by the printer.
“Head Jam History” on lines 68 through 71, gives information on head jams. If the printer is having frequent head jams, these lines can assist in determining the problem.
“Direction” tells which way the head was moving, “left” toward home and “right” away from home. Home posi­tion is at the extreme left, toward the green thumb wheel.
“Step” is the acceleration step at the j am. “0” means no steps were taken, “15” means all steps were taken. “1–14” means printer jammed during acceleration or deceleration.
“Speed” is the acceleration speed of the print head when the jam occurred.
“Temp” is the ambient temperature at the last head jam. The temperature is listed in Celsius.
“Position” of carriage at the jam in 1/720 inches = 12 * step position. Divide the number by 12 to get the step position. There are 512 steps across the page. If it is jamming in the middle, it is more likely a dirty ribbon or obstructionintheprinthead’spath.
“Head Dot Pattern,” appearing after “Total Head Jams,” is printed to verify the individual dot wire s. There should be nine dots. If some are missing, it could be a print head failure or a circuit board failure.
“Error Log” information appears in the second-to-last group of lines, This information is cleared after every self-test. This information is very helpful in determining problems.
“HJ” # of head jams while print head is moving
“12Vu” #12-voltundervoltage
“12Vo” # 12-volt over voltage
“Home” # Home detect errors (typically caused by paper scraps or circuit failures)
“EEErr” # EEPROM write failures to diagnostic block
All other values are informational only. Remember that these values are cleared after the self-test.
35PK80 Series 80-Column User’s Manual
TroubleshootingChapter 4

Sample Self-Test

Note: Lines 10–19 are factory-default printer settings. Take note of these lines when reading the self-test report.
1 Intermec PK80F 2 Copyright 2003 All Rights Reserved 3 Serial# MFG Date –––––––––Hardware––––––––– 4 1234567 01/24/05 PK80F 8in Impact Printer 5 Printer Firmware: – Version 5.54 6 BootBlock: – Version 5.06 7 Comm Controller: – Version 5.30 8 Flash/RAM Memory: – 8/4 Mbit 9
10 Printer Configuration: 11 Printer Timeout: 60S 12 RF Power Down Timeout: Never 13 Auto Feed: CR=CR LF=CRLF 14 Interface Mode: LP 15 Beeper: On 16 Baud Rate (Serial RS-232): 19.2K 17 Data Bits (Serial RS-232): 8 18 Parity (Serial RS-232): None 19 Handshaking (Serial RS-232): Hardware 20 21 Wireless RF Printer Configuration: 22 Wireless Device Address: 00:80:37:19:3A:23 23 Wireless Device Name: “PK80–1234567” 24 Wireless Service Name: “Wireless Printer” 25 Wireless Profile: Serial Port (SPP) 26 Class of Device/Service: 040680 Rendering Imaging Printer 27 Discoverable: Yes 28 Connectable: Yes 29 Bondable: Yes 30 Encryption: No 31 Authentication: No 32 Passkey: Key present 33 Inactivity Disconnect Timeout: 60S 34 35 Fonts: LOC CPI *–––DESCRIPTION–––* V *–DATE–* *–––NAMES–––* 36 R 10.5 255CH PICA CP437 REG 3 02/06/03 PR437 A(41H) 37 R 12.7 255CH ELIT CP437 REG 3 02/06/03 ER437 B(42H) 38 R 10.5 255CH PICA CP437 ITA 3 02/06/03 PI437 C(43H) 39 R 12.7 255CH ELIT CP437 ITA 3 02/06/03 EI437 D(44H) 40 D Vary 224 CH TRADTN ARABIC 4 06/20/01 ARABT d(64H) 41 D Vary 224 CH SMPLFD ARABIC 4 07/11/01 ARABS e(65H) 42 D Vary 224 CH E-MAPD ARABIC 4 07/11/01 ARABE f(66H) 43 D 10.5 224 CH GREEK-DOS MAP 3 02/01/01 GRDOS g(67H) 44 D 10.5 224 CH GREEK-WIN MAP 4 02/01/01 GRWIN h(68H) 45 D 10.5 255CH PICA ISO01 REG 2 10/30/01 ISO10 i(69H) 46 D 12.7 255CH ELIT ISO01 REG 2 10/30/01 ISO12 j(6AH) 47 D 10.5 ISO 8859-09 PICA 2 04/18/03 PRI09 l(6CH) 48 D 12.7 ISO 8859-09 ELITE 2 04/18/03 ERI09 k(6BH) 49 D 10.5 Hebrew ISO8859-8 Map 2 09/29/03 HBISO m(6DH) 50 D 10.5 Hebrew DOS CP862 Map 2 09/29/03 HBDOS n(6EH) 51 D 10.5 254 CH CYRILC CP-866 3 03/27/01 CY110 +(2BH) 52 D 10.5 255 CH CYRILC 8859-5 3 03/27/01 CY210 -(2DH) 53 D 10.5 Code Page 852 PICA 2 05/13/02 DL210 ^(5EH) 54 D 12.7 Code Page 852 ELITE 2 10/28/02 DL212 _(5FH)
36 PK80 Series80-Column User’s Manual
TroubleshootingChapter 4
55 D 9.0 DOS10 W/ EURO @ 0x7F 4 05/17/02 DOS10 p(70H) 56 57 Current Statistics: 58 Battery Voltage: 13.2V 59 Total Pages: 205 60 Cold Starts: 56 61 Warm Starts: 1345 62 63 A2D History 64 Curr Low High Min Max Error Page Count 65 12V: 13.20 00.00 00.00 07.00 16.80 00.00 00000 00000 66 000 000 000 000 000 000 67 68 Head Jam History 69 Total Head Jams: 1 70 Motion Direction Ramp Step Speed Temp Position Page 71 Print Right Const 000 High +00.0C 00708 00183 72 73 Head Dot Pattern 74
75 76 Error Log 77 HJ 12Vu 12Vo Home EEErr 78 00000 00000 00000 00000 00000 79 60!#$%&()*+:;<=>?ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz01234567890 61#$%&()*+:;<=>?ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz01234567890! 62$%&()*+:;<=>?ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz01234567890!# 63%&()*+:;<=>?ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz01234567890!#$

Report Failure

If a partialreport generates and a printer error occurs during printing,
refer to the table on the next page for troubleshooting help.
If the printer does not generate a report:
S There may be a printer failure, refer to the troubleshooting table on
thenextpageforpossiblesolutions.
S There may be a power failure, check the power source (internal bat-
tery, charge cable, or ac adaptor).
37PK80 Series 80-Column User’s Manual
TroubleshootingChapter 4

Possible Printer Problems

The following table lists actual printing problems, possible causes, and ac­tions you sh ould take to correct a problem. Call 800-755-5505 or 425-356-1799 if you are advised to contact Customer Support.
Symptom Test or Cause Solution
Printer does not communicate with themobilecomputer.
Double-spacing on application re­ports but single-spacing on self-test.
Incorrect protocol selection. Contact Customer Support.
Check line 11 on the self-test report, if “CF+LF” then this is an incorrect configuration.
Contact Customer Support.
Printeremits1or2beepsorblinking green light is the only indicator.
Printer emits 2 sets of 3 beeps Printer out of paper. Press the Forward button to stop the
Printerworksbuteitherorboth LEDs do not work.
Printer does not work. (1) No voltage. (1) Adjust supply voltage to 11–15
Printer is emitting 4 sets of 2 beeps and has stopped printing.
No paper feed (paper jam). When I pull the paper toward the roller the paper is resistant.
Printer mechanism does not have ad ­equate power for printing. The 12 V may be under or over voltage fault.
(Note: Error lights do not flash if high voltage.)
Discrete cable connecting user panel board to pivot frame assembly is loose.
(2) Voltage too high or too low. (2) Adjust supply voltage to 11–15
(3) No data input. (3) Tighten computer connections.
The printer had detected a paper jam during homing.
(1) Paper tray or dashboard mount may be too full.
(2) The paper perforation may be torn.
(3) The paper may be wrinkled, creased, moist, or perforations may be missing.
Check power supply if one is used. If power supply, adjust supply voltage to 11–15 volts. Check the vehicle charge cable (see the PK8X Series
80-Column Printer Installation In­structions for information).
beeps. Reload paper — see page 15 for instructions. If the “paper out” condition still exists, the printer will beep again.
Call Customer Support or send the printer in for hardware repair.
volts.
volts.
Power off the printer, clear the jam as advised below, then power on or awaken the printer.
(1)Ensuretherearefewerthan200 3-ply sheets in the paper tray or dash­board mount.
(2) Remove the torn paper, load and center a clean stack of paper, and ad­justthepinfeedholders.Seepage20 for instructions.
(3) Replace the paper.
38 PK80 Series80-Column User’s Manual
No paper feed (head jam). When I move the print head manually from side to side, the print head is resist­ant.
(1) Ribbon may be jammed. (1) Remove ribbon cartridge and
(2) Mask spring may be bent or dam­aged.
(3) Print head gap adjuster may be too low.
(4) Paper scraps are found in the printer mechanism or around platen.

Communications with Host C omputer

TroubleshootingChapter 4
SolutionTest or CauseSymptom
turn knob. If ribbon resists, replace ribbon cartridge. See page 13 for in­structions.
(2)Replacethemaskspring.Seepage 30 for instructions.
(3) Set the head gap adjuster to the fifth notch away from the paper. See page 14 for instructions.
(4) If the ribbon cartridge bumps against the inside of the printer, check the white ribbon cable, home position sensor, and four screws. Re­move any paper scraps and do a cleaning.
The self-test report can verify that the communications protocol options selected for the printer match those expected by the host computer. If these options do not match, then reconfigure the printer using Easy Print commands or the PK80 Configuration program. See Appendix A, “Com- mands,” for more information about the Easy Print commands.
If the protocol options do match, then the data communications cable may be defective. Verify that the cable is working by substituting a new cable or host computer. Also check the computer vehicle dock.
39PK80 Series 80-Column User’s Manual
TroubleshootingChapter 4
x

Communications Pin-Out Configurations

Below are common cable configurations between a mobile computer or a dock and the printer:
Mobile Computer
Signal Name Pin # Pin # Signal Name
Chassis Ground shell 1 NC (No Connection) Charge Input 8 9 HHC_CHARGE SG (Signal Ground) 9 7 GND DSR (Data Set Ready) 7 6 NC DTR (Data Terminal Ready) 2 20 NC CTS (Clear To Send) 6 5 RTS RTS (Ready To Send) 3 4 CTS RXD (Receive Data) 5 3 TXD TXD (Transmit Data) 4 2 RXD
shield
Fi
ed Mount Printer or
Remote Mount Terminal Holder
15-Pin to 25-Pin Cable P/N: 216-605-XXX
8
1
15-Pin DSUB Male
PC
Signal Name Pin # Pin # Signal Name
DTR (Data Terminal Ready)* 20 20 NC (No Connection) RC (Receive Carrier)* 17 17 NC TC (Transmit Carrier)* 15 15 NC DCD (Data Carrier Detect)* 8 8 NC SG (Signal Ground) 7 7 GND DSR (Data Set Ready)* 6 6 NC CTS (Clear To Send) 5 5 RTS RTS (Ready To Send) 4 4 CTS RXD (Receive Data) 3 3 TXD TXD (Transmit Data) 2 2 RXD Chassis Ground 1 1 NC
* Signals are not available on the 6100 Dock
15
9
13
1
25-Pin DSUB Male
25
14
Fixed Mount Printer
1
13 1
14
25
13
25
14
25-Pin to 25-Pin Cable P/N: 216-771-XXX
25-Pin DSUB Male25-Pin DSUB Female
40 PK80 Series80-Column User’s Manual
TroubleshootingChapter 4
9-Pin to 25-PinCable P/N: 321-355-XXX
Vehicle Dock
Signal Name Pin # Pin # Signal Name
CD (Carrier Detect) 1 No Charge RXD (Receive Data) 2 3 TXD TXD (Transmit Data) 3 2 RXD DTR (Data Terminal Ready) 4 20 DSR Chassis Ground 5 7 Chassis Ground DSR (Data Send Ready) 6 6 DTR RTS (Ready To Send) 7 4 CTS CTS (Clear To Send) 8 5 RTS RI (Ring Indicator) 9 No Charge
1
5
9-Pin DSUB Female
6
9
shell shell
13
shield
1
25-Pin DSUB Male
Printer
14
25
9-Pin to 25-PinCable P/N: 321-582-XXX
Vehicle Dock
Signal Name Pin # Pin # Signal Name
CD (Carrier Detect) 1 No Charge RXD (Receive Data) 2 3 TXD TXD (Transmit Data) 3 2 RXD DTR (Data Terminal Ready) 4 20 DSR Chassis Ground 5 7 Chassis Ground DSR (Data Send Ready) 6 6 DTR RTS (Ready To Send) 7 4 CTS CTS (Clear To Send) 8 5 RTS RI (Ring Indicator) 9 No Charge
1
5
9-Pin DSUB Female
6
9
shell shell
13
shield
1
25-Pin DSUB Male
Printer
14
25
41PK80 Series 80-Column User’s Manual
TroubleshootingChapter 4
The printer has a 25-pin connector with the following pinout designations and signal mnemonics:
Printer Communications Connector Pin-Outs
DB25 Signal Name Type I/O Description
20 NC ——— ——— NoConnection
4 CTS (Clear To Send) RS-232 IN Wake up
2 RXD (Receive Data) RS-232 IN Printer’s RxD
3 TXD (Transmit Data) RS-232 OUT Printer’s TxD
5 RTS (Ready To Send) RS-232 OUT Printer’s RTS
9 HHC_Charge Power OUT 11–15 V, up to 1 A per contact
7 GND Power OUT SG (Signal Ground)
42 PK80 Series80-Column User’s Manual
Commands
A
This appendix lists Easy Print and Bluetooth configuration and query commands and control sequences that are supported by the PK80 Series 80-Column Printer.
Note: Printer configuration applications may not determine printer com­munication speed if the printer is out of paper. Make sure the printer has paper when doing reconfiguration and firmware upgrading.
43PK80 Series 80-Column Printer User’s Manual
CommandsAppendix A

Commands

Below are the commands and the pages where their information begins:
S Bluetooth Wireless Configuration (next paragraph)
S Easy Print (page 45)
S Query (page 46)
Some of these commands are identified as Easy Print commands, which must be preceded by ESC EZ. Printers must also receive the “{” as part of the ESC EZ sequence to be placed into Easy Print mode.

Bluetooth Wireless Configuration Commands

All commands are enclosed in ‘{’ and ‘}’. They begin with three letters; if there is data that follows the letters are terminated with a colon “:”. Each parameter can be configured is identified by a unique letter, followed by a colon, followed by the data for that parameter. If the configuration type permits, multiple parameters can be changed in one command by separat­ing them with a semicolon “;”. All commands must be sent in uppercase.. Spaces in the data are not allowed unless they are part of the data.
After receiving the command, the data is written to flash and the printer restarts using the new values. This all takes less than one second.
1 Configure default values. ALL configuration parameters can reset to
their original default (non-printer specific) values by sending “{CDV}” ­Configure Default Values
2 Configure Bluetooth. As of this date, only the Bluetooth Friendly Name
can be reconfigured by sending a command of the form “{CBT:<parms>}”
S F: <data> for Friendly Name (Device Name)
Send up to 16 characters.
S D: <data> for Discoverable (<data> = Y/N)
S C: <data> for Connectable (<data> = Y/N)
S B: <data> for Bondable (<data> = Y/N)
S E: <data> for Encryption (<data> = Y/N)
S A: <data> for Authentication (<data> = Y/N)
S P: <data> for Passkey
Send up to 16 characters (default passkey is “passkey”)
S I: for Inactivity Timeout (see pages 22 and 55 for more information)
44 PK80 Series80-Column Printer User’sManual
Example
ESC EZ{CBT:F:MyPrinter}
Name (AKA Bluetooth Device Name) to MyPrinter.
would configure the Bluetooth Friendly
CommandsAppendix A

Easy Print Commands

ESC EZ{CBT:F:BTPrinter;D:N;C:Y;E:Y;A:Y;P:Passkey1}
would configuretheBluetoothDeviceNametoBTPrinter,theprinterwouldnot be discoverable but would be connectable, encryption can be used, authen­tication is required, and the passkey is ”Passkey1”.
{CT:nnn} Configures the timeout where nnn can be 15–9998 seconds. 9999 sec-
onds will cause the printer to NEVER timeout.
{CB:n} Configures the baud rate where n corresponds to the desire d baud rate:
0=1200, 1=2400, 2=4800, 3=9600, 4=19.2K (19200), 5=38.4K (38400), 6=57.6K (57600), and 7=115.2K (115200).
{CN:n} Configures the number of data bits where n can be 7 or 8
{CP:n} Configures parity, where n can be N (no parity), E (even parity), or
O(oddparity).
{CC:n} Configures the carriage return to automatically add LF to CR, wh ere n
canbeNforCR=CR,orYforCR=CRLF.
{COMMIT} None of the two letter configuration commands will take affect until the
COMMIT command is sent. When {COMMIT} is sent, the values are written to flash and the printer is restarted. When it restarts, it will use the default configuration, which in most printers is NOT Easy Print. To do additional configuration, you will need to put the printer back into Easy Print mode.
{CH:n} Configures handshaking. Valid values are None (N), Hardware(H),
Software(S), or Both(B)
{CR:nn} Configures the radio timeout. Values of 0 or 65535 disable the radio
timeout. Other valid value s are 1–65534.
Thefollowingareconfigurableandthestatewillbeindicatedontheself test printout, but they have no operational effect yet.
{CS:n} Configures the beeper either ON or OFF where n=Y for beeper
ON or N for beeper off.
{LP} This returns the printer to a line printer mode.
{S} This returns a status command. The response is of the
{U:1234;P;D;O;RDY} form where the P position indicates paper is present and an N in the same position indicates no paper. All other characters are fixed.
{IPL: 0xAA 0x55} This jumps the printer to the boot code for erasure and subse-
quent downloads.
45PK80 Series 80-Column Printer User’s Manual
CommandsAppendix A

Query Commands

Note: Any time ESC is used in a command, the command needs to con­tain the actual ASCII character for ESC (0x1B), not the letters E-S-C. Thereshouldbenospacesbeforethenextcharacter.Sometimesaspaceis included in the documentation for readability.
Queries can be sent to the PK80 Printer via the Bluetooth or the RS-232 data link. The printer’s reply to a query returns information about the printer or the print request. There are three steps involved:
1 Frame your query using the correct command format.
2 Send the Query (for example, via an applications program or a terminal
emulator such as “Terminal” in the Windows Accessories group).
3 Use the appropriate table to interpret the printer’s reply.
Interpreting the Reply to a Query
Consult the table for each Query command to interpret the reply. Each reply contains several pairs of letters. The first letter or “query character” is separated from the reply character by a colon (:) and the pair is followed by a semicolon (;). Example: E:N; (part of the r e ply to a STATUS query). According to the STATUS table, the E refers to “errors“ in Easy Print Commands. An N means “no errors.”
Quick Reference
Command Format Description
Status ESC{ST?} Returns information about the printer’s ability to print
the next report, and reports any errors from the last print reque s t, su c h as paper condition, command errors, buffer size, or battery voltage.
Configuration ESC{CF?} Returns information about configuration options, such
as baud rate, default mode, time-out, etc.
Version ESC{VR?} Returns the version number of the loaded firmware,
boot code, and download files.
Memory ESC{MY?} Returns the size of all memory available — the amount
used and the amount remaining for the application.
Print Head ESC{PH?} Returnstheprintheadtypeinuseandthenumberof
dots across.
Fonts ESC{FN?} Returns a list of available fonts.
Note: The order of the printer’s reply to a query may change, and new queries will be added. Therefore, search for the “Query character” to find data whenever interpreting the reply to a query.
46 PK80 Series80-Column Printer User’sManual
CommandsAppendix A
ESC{ST?} — Status
This shows whether the next print request is doable, or returns informa­tion about errors from the last request.
Query Format
ESC{ST?}
Reply Format
{ST!E:x;S:x;L:x;P:x;J:x;R:x;B:x}
Reply Example
{ST!E:N;S:K;L:D;P:N;J:N;R:21;B:O,H:O}
S ST! ThisisareplytoaSTATUSquery.
S E:N; There are no errors.
S S:K; A key was pressed to cancel a print job.
S L:D; The paper release lever is down, ready to print.
S P:N; Paper is missing.
S J:N; There is no paper jam.
S R:21; 21 K bytesremainintheinputbuffer.
S B:O; Acceptable battery voltage and temperature
Query Reply Definition of Reply
E N No error*
E c Command error (invalid c ommand)
E d Dataerror(suchasaletterinanumeric-onlybarcode.
E f Font not available
E g Global parameter error
E o Overrun of buffer*
E p Field parameter error
E q Qmark not found*
E r Row or Column error
E s Syntax error
S I, P, T, K,
O, C, J
L U, D Lever=Up(U)orDown(D)
P P, N Paper = Present (P) or Not present (N)
J N, J Paper jam = None (N) or Jam (J)
R nn RAM buffer size remaining in K bytes.
B O, T, V Battery condition = Okay (O); Out of temperature range (T); Out of voltage rang e (V)
*Rows marked with asterisk apply to Easy Print and Line Printer Mode. Rows without an asterisk apply only to Easy Print.
Status = Idle (I), Still printing (P), Timeout (T), Key pressed to cancel job or turn unit off during printing (K), Unit turned off while idle, such as after paper out (O), Complete re­portedafterendofjobandforupto200msafterjobisfinished(C),Paperjamdetected(J)
47PK80 Series 80-Column Printer User’s Manual
CommandsAppendix A
ESC{CF?} — Configuration
This returns information about configurable options.
Query Format
ESC{CF?}
Reply Format
{CF!L:x;B:x;P:x;N:x;H:x;S:x;T:x;R:x}
Reply Example
{CF!L:LP;B:096;P:N;N:8;H:B;S:Y;T:0060;R:0600}
S CF! ThisisareplytoaConfigurationquery.
S L:LP; The default mode is Line Printer.
S B:096; The baud rate is 9600.
S P:N; Noparityisset.
S N:8; There are 8 data bits.
S H:B; Hardware and software handshaking are enabled.
S S:Y; The sound is on.
S T:0060 The timeout is set for 60 seconds.
S R:0600 The radio timeout is set for 600 seconds.
Query Reply Definition of Reply
L LP, EZ Default mode:
Line Printer (LP) or Easy Print (EZ)
B 012, 024, 048,
096, 192, 384
P N, E, O Parity:
N 7, 8 Number of Data Bits: 7 or 8
H N, H, S, B Handshaking:
S Y, N Beeper (Sound):
T nnnn Timeout value in seconds (9999 = always on)
R nnnn Radio timeout value in seconds. Values of 0 or 65535 dis-
Baud Rate: 1200 (012), 2400 (024), 4800 (048), 9600 (096), 19.2K (192), or 38.4 baud (384)
None (N), Even (E), or Odd (O)
None (N), Hardware (H), Software (S), or Both (B)
Yes (Y) or No (N)
ables the radio timeout. Other valid values are 1–65534.
48 PK80 Series80-Column Printer User’sManual
CommandsAppendix A
ESC{VR?} — Version
This reports the firmware, boot code, and download file number.
Query Format
ESC{VR?}
Reply Format
{VR!F:x;B:x;D:x}
Reply Example
{VR!F:4.09;B:2.05;D:1.0}
S VR! ThisisareplytoaVERSIONquery.
S F:4:09; The firmware (main program) version is 4.09.
S B:2.05; The boot code version is 2.05.
S D:1.0; The download file version is 1.0.
Query Reply Definition of Reply
F n.nn Firmware version is n.nn
B n.nn Boot code version is n.nn
D n.n Download (fonts, graphics, formats) version is n.n
49PK80 Series 80-Column Printer User’s Manual
CommandsAppendix A
ESC{MY?} — Memory
This returns the size of all memory available in the printer, including the amount used and the amount remaining for the application.
Query Format
ESC{MY?}
Reply Format
{MY!FS:x;FM:x;RS:x;DT:x;DR:x}
Reply Example
{MY!FS:1M;FM:AMD;RS:1M;DT:049152;DR:000512}
S MY! ThisisareplytoaMEMORYquery.
S FS:1M; This printer contains a 1 MB flash memory.
S FM:AMD; The Flash Manufacturer is AMD.
S RS:1M; RAMSize=1MB.
S DT:049152; Total Flash area available for Download is 49,152 bytes.
S DR:000512; Download Flash memory Remaining. Out of the 49,152
bytes, 512 bytes remain available.
Query Reply Definition of Reply
FS 1MB,4MB Flashsize:
1 MB (128 KB) or 4 MB (512 KB)
FM AMD Flash manufacturer is AMD
RS 1MB RAMsizeis1MB(128KB)
DT nnnnnn Download total area = nnnnnn bytes
DR nnnnnn Download RAM remaining = nnnnnn bytes
50 PK80 Series80-Column Printer User’sManual
CommandsAppendix A
ESC{PH?} — Print Head
This returns the type of print head in use in this printer and the total number of dots across. This impacts the IMPACT2 (Epson) printers report as well as the number of pins on the print head and the column.
Query Format
ESC{PH?}
Reply Format
{PH!PINS:xx;W:xxx}
Reply Example
{PH!PINS:09;W:080}
S PH! ThisisareplytoaPRINTHEADquery.
S PINS:09; The print head has 9 pins.
S W:080; The width of this mode is 80 characters or columns.
Query Reply Definition of Reply
PINS Nn Totalnumberofpinsacrossthisprinthead.
W Nnn Totalnumberofcharactersorcolumnsinthismode.
51PK80 Series 80-Column Printer User’s Manual
CommandsAppendix A
ESC{FN?} — Fonts
This returns a list of fonts, both permanent and downloaded. Within a complete font definition, each query character is separated from the next with a comma. A semicolon (;), carriage return <CR>, and line feed <LF> separates each font.
Query Format
ESC{FN?}
Reply Format
{FN!N5:x,N1:x,L:x,UV:x,UD:x,US:x,CPI:x}
Reply Example
{FN!N5:MF107,N1:&(26),L:R,UV:1,UD:01/02/03,US:96CHARS BLOCKBOLD,CPI:10.7;N5:MF204,N1:!(21),L:D,UV:1,UD:01/02/03, US:224 CHRBLOCK NORMAL,CPI:20.4}
S FN! ThisisareplytoaFONTquery.
S N5:MF107, The first font has the name MF107.
S N1:&(26), The one-character name is “&” or 26H.
S L:R, Thefirstfontisaresidentfont.
S UV:1, The user version is 1.
S UD:01/02/03 The user date is 01/02/03.
S US:96CHARS BLOCKBOLD
The font is a 96-character block bold font.
S CPI:10.7 The font has 10.7 characters per inch.
S N5:MF204, The next font begins and is read similarly.
Query Reply Definition of Reply
N5 xxxxx 5-character name is “xxxxx.”
N1 x(nn) 1-character name — also in HEX.
L R, D Location: Resident (R) or Download (D)
UV x User version number
UD mm/dd/yy User month/day/year
US x..x (20 characters) Descriptive summary of font
CPI nn.n Characters per inch is nn. nn
ESC{RE!} — Reset
Theresponseisthesameasthecommand,afterwhichtheprinterwillre­setandrestartasthoughithadjustbeenpoweredon.
52 PK80 Series80-Column Printer User’sManual
CommandsAppendix A

PK80F Control Sequences

The following control sequences are for the PK80F Printer:
Note: Any time ESC is used in a command, the command needs to con­tain the actual ASCII character for ESC (0x1B), not the letters E-S-C. Thereshouldbenospacesbeforethenextcharacter.Sometimesaspaceis included in the documentation for readability.
Commands Description
LF (0Ah) Line Feed A single LF prints, advances paper, and places a carriage return at the end of the line.
Multiple LFs continues to advance paper (or insert blank line s).
CR (0Dh) Carriage Re turn A single CR prints and places carriage at end of line (no LF). With multiple CRs, all
CRsafterthefirstareignored.
S CR = print and position carriage at the end of line (no LF). S LF = print, advance one line, and place carriage at end of line. S CRLF = print and advance one line. S LFCR = print and advance one line. S CRCRCRCR. . .(n times) = print, place carriag e at the EOL (no LF). S LFLFLFLF. . .(n times) = print and advance n lines.
FF (0Ch) Form Feed This prints, advances paper to th e top of the next page, and places a carriage return at
the end of the line.
DEL (07h) This cancels the previous character sent on that line.
SO (0Eh) Thissetsthedoublewidemode(ifnot in the condensed mode) for one line only and
cancels the condensed mode (if in the condensed mode).
SI (0Fh) This sets the condensed mode (if not inthedoublewidemode)andcancelsthedouble
wide mode (if in the double wide mode).
DC2 (12h) This sets the pica pitch mode and cancels the double wide, emphasized, and condensed
modes.
DC4 (14h) This cancels the double wide mode set by SO.
CAN (18h) This cancels the current line without printing.
ESC SO This selects the double wide mode for one line only.
ESC SI This selects the condensed mode.
ESC DC2 This cancels the condensed mode.
ESC DC4 This cancels the double wide mode.
ESC @ This is the master reset, which resets the printer to its default state s.
ESC ! n Master select - each bit in n selects or deselects a feature:
S All zeros — Select PICA S Bit 0 — Select ELITE S Bit 2 — Select Condensed (compressed) S Bit 3 — Select Emphasized (bold) S Bit 5 — Double Width (expanded) S Bit 6 — Italic S Bit 7 — Underline
ESC - n This enables or disables the underline mode. If n=1, then enable the underline mode. If
n=0, then disable the underline mode.
53PK80 Series 80-Column Printer User’s Manual
CommandsAppendix A
DescriptionCommands (continued)
ESC E This enables the emphasized (bold) mode.
ESC EZ{ This sets the Easy Print mode and must include a curly bracket “{” to be compatible
with the emphasized (bold) mode.
ESC F This disables the emphasized (bold) mode.
ESC M This sets the elite pitch mode, but does not cancel the double wide, emphasized, or
condensed modes.
ESC P This selects the pica pitch mode.
ESC W n This enables or disables the double wide mode. If n=1, then enable the double wide
mode. If n=0, then disable the double wide mode.
ESC w n This selects the font with single character name n.
ESC s n This initiates the print job status report where each individual bit in ’n’ turns on or off
one automatic report. See Chapter 4, “Troubleshooting” for information about the print job status report.
ESC e This stops the print job status report.
54 PK80 Series80-Column Printer User’sManual
CommandsAppendix A

Radio Queries

Bluetooth QUERY ESC{BL?}
This query returns information regarding the current configuration for Bluetooth.
Example
EX: ESC{BL?} returns {BL!AD:00:00:C7:80:3F:04;F:Wireless Printer;SN:4t Bluetooth;PR:SPP;CL:040680;D:Y;C:Y;B:Y;S:N;P:Y;PWR:ON}
Parameter Description
AD BluetoothAddressasreadfromthecard
F Friendly Name (such as Bluetooth Device Name)
SN Service Name
PR Profile (SPP = Serial Port Profile)
CL Class (040680 = Rendering, Imaging Printer)
I Responds with inactivity timer. “xxx“ is the time in se conds before closing Bluetooth connection.
D Discoverable Data
Y N
C Connectable Data
Y N
B Bondable Data
Y N
E Encryption Data
Y N
A Authentication Data
Y N
P Passkey Data
Y N
PWR Bluetooth Module Power Data
ON OFF
Description
Discoverable Not discoverable
Description
Connectable Not connectable
Description
Save bonding information Do not save bonding information
Description
Use encryption (requires authentication) No encryption
Description
Requires authentication No authentication
Description
Passkey present No passkey
Description
Power is ON. Power is OFF.
55PK80 Series 80-Column Printer User’s Manual
CommandsAppendix A
56 PK80 Series80-Column Printer User’sManual
Fonts
B
This appendix lists the information displayed on the printer self-test and displayed by the configuration tool used to load fonts.
57PK80 Series 80-Column Printer User’s Manual
FontsAppendix B

Default Fonts

Short
Name
PR437 A (41h) 255CH PICA CP437 REG 255 characters, pica pitch mode (10 cpi), Code Page 437
ER437 B (42h) 255CH ELIT CP437 REG 255 characters, elite pitch mode (12 cpi), Code Page 437
PI437 C (43h) 255CH PICA CP437 ITA 255 italics characters, pica pitch mode (10 cpi), Code Page 437
EI437 D (44h) 255CH ELIT CP437 ITA 255 italics characters, elite pitch mode (12 cpi), Code Page 437
Name
Description Comments

Downloadable Fonts

Use the PK80 configuration program, Intermec MFlash, to download these fonts. See your Intermec representative for more information about this program.
Note: All these fonts are now loaded in your PK80 Printer at the factory.
Short
Name
PR437 A Code Page 437 255 char Code Page 437 Pica
ER437 B Code Page 437 255 char Code Page 437 Elite
PI437 C Code Page 437 Italics 224 char Code Page 437 Italics Pica
EI437 D Code Page 437 Italics Elite 224 char Code Page 437 Italics Elite
ARABT d Bitstream Proportional 224 char Arabic traditional
ARABS e Bitstre am Proportional 224 char Arabic simplified
ARABE f Epson Proportional 224 char Arabic emapped simplified
GRDOS g Code Page Greek 224 char Code Page (Greek)
GRWIN h Greek Windows 224 char Windows Mapping (Greek)
ISO10 i ISO 8859-1 255 char ISO01 Pica Regular (draft)
ISO12 j ISO 8859-1 255 char ISO01 Elite Regular (draft)
PRI09 l ISO 8859-9 192 char ISO 8859-9 Pica Reg (Turkish)
ERI09 k ISO 8859-9 192 char ISO 8859-9 Elite Reg (Turkish)
HBISO m ISO 8859-8 192 char ISO 8859-8 Pica (Hebrew)
HBDOS n DOS Code Page CP862 DOS Code Page 862 (Hebrew )
CY110 + Code Page CP866 254 char Code Page 866 (Cyrillic)
CY210 - ISO 8859-5 255 char ISO 8859-5 (Cyrillic)
DL210 ^ Code Page 852 224 char Code Page 852 Pica
DL212 _ Code Page 852 224 char Code Page 852 Elite
DOS10 p Code Page 437 with Eurosign Code Page 437 (Latin) w ith Eurosign at 7F
Name
Description Comments
58 PK80 Series80-Column Printer User’sManual
Graphics Printing
C
This appendix describes printing in the graphics mode, line spacing, and user-defined characters.
59PK80 Series 80-Column Printer User’s Manual
Graphics PrintingAppendix C

Graphics Overview

Graphics printing proceeds at the same rate as condensed printing. Print­ing at higher density does r equ ir e two passes per line.

Pin Labels

The graphics mode requires a method to tell the printer which pins to fire in each column. Since there are 256 possible combinations of eight pins, you need a numbering system that allows you to use a single number to specify which of the 256 possible patterns you want.
S 128 S 4
S 64 S 2
S 32 S 1
S 16 S Not Used
S 8
Vertical spacing between dots is 1/72”.
You can fire any combination of pins by adding the appropriate values to­gether. To fire any one pin, send its corresponding number. To fire more than one pin at the same time, add up the numbers of the pins and send the sum to the printer. For example, you fire the top pin by sending 128, or fire the bottom pin by sending 1. If you want to fire both the top and bottom pins, you send 129 (128+1).

Graphics Command Format

There are several different graphics commands offering a variety of hori­zontal dot densities and printing speeds. The f ormat is similar for all the commands. Each command is an escape sequence corresponding to the graphics mode, followed by n1 and n2 to specify the number of columns reserved for graphics.

Column Reservation Numbers

Even in 60 DPI graphics mode, one 8” line can accommodate 480 col­umns of graphics; in 240 DPI graphics mode (quadruple-density), almost 2000 columns can fit on the same 8” line. Since the printer does not use decimal numbers larger than 255, the graphics commands use two num­bers for r eserving columns.
Because the commands are set up for two numbers, you must supply both, even if you need only one. When you need fewer than 256 columns, it is easy to determine n1 and n2. n1 is the number of columns you are reserv­ing and n2 is zero. For example, to send data for 200 columns of graphics, n1 is 200 and n2 is 0.
For 256 or more columns of graphics data, n2 is the number of complete groups of 256 columns, and n1 is the number of leftover columns. For example, for 1632 columns of graphic data, n1 is 96 and n2 is 6 as 96 + (6 * 256) = 1632.
60 PK80 Series80-Column Printer User’sManual

Graphics Mode

Eight-Pin Graphics Modes

All 8-pin graphics functions require parameters, n1 and n2,whichrepre­sent the length of the graphics string that follows the Select Graphics Mode command, and are calculated as follows (assuming a temporary variable n):
n = total number of graphics dots needed for the graphic string n2 = integer of (n divided by 256) n1 = remainder of the n2 calculation
The simplest calculation, is to divide n (total number of dots needed for the graphics string) by 256. Then n2 is the quotient (the whole number) and n1 is the remainder. If you require less than 256 dots (columns), then n1 indicates the number of dots and n2 is set to zero.

Nine-Pin Graphics Modes

These 9-pin graphics functions also require two parameters, n1 and n2. However, they are calculated slightly different than in the 8-pin graphics modes. Since each dot column to print must be represented by two data bytes, the total length of the graphic string (following the Select ... Graphics Mode command) f irst need to divide by 2. These parameters are calculated as follows (assuming a temporary variable n):
Graphics PrintingAppendix C
n = total number of dots needed, divided by 2 n2 = integer of (n divided by 256) n1 = remainder of the n2 calculation
First, divide n (the total number of dots needed for the graphics string) by 2, then divide the result by 256. Then, n2 is the quotient (the whole num­ber) and n1 is the remainder. If you require less than 256 dots (columns), then n1 indicates the number of dots and n2 is set to zero.
Pins are numbered 1–9, top to bottom, with byte 1 containing the infor­mation for pins 1–8. Pin 1 is the most significant byte (MSB) of byte 1. Byte 2 contains the information for pin 9 and is the MSB of this byte.

ESC K — Select Single-Density Graphics Mode

This control code sequence enables 8-pin single density graphics. The total number of dot columns to print is represented by n1 and n2,whichindi­cates the length of the graphic string that immediately follows. The length of the graphic string must equal to n1 +(n2 * 256). Graphic string data that exceeds the length of the print line is discarded. The maximum num­ber of columns to print in this mode is 480.
Hexadecimal Format
1b 4b n1 n2
61PK80 Series 80-Column Printer User’s Manual
Graphics PrintingAppendix C

ESC L — Select Low-Speed Double-Density Graphics Mode

This control code sequence enables low-speed 8-pin double-density graph­ics. The total number of dot columns to print is represented by n1 and n2, which indicates the length of the graphic string that immediately follows. The length of the graphic string must equal n1 +(n2 * 256). Graphic string data that exceeds the length of the print line is discarded. The maxi­mum number of columns to print i n this mode is 960.
Hexadecimal Format
1b 4c n1 n2

ESC Y — Select High-Speed Double-Density Graphics Mode

This control code sequence enables high-speed 8-pin double-density graphics. The total number of dot columns to print is represented by n1 and n2, which indicates the length of the graphic string that immediately follows. The length of the graphic string must equal n1 +(n2 * 256). Graphic string data that exceeds the length of the print line is discarded. The maximum number of columns to print in this mode is 960. Ensure adjacent dots in a given dot row are not printed in graphic data design.
Hexadecimal Format
1b 59 n1 n2

ESC Z — Select Low-Speed Quadruple-Density Graphics Mode

This control code sequence enables low-speed 8-pin quadruple-density graphics. The total number of dot columns to print is represented by n1 and n2, which indicates the length of the graphic string that immediately follows. The length of the graphic string must equal n1 +(n2 * 256 ). Graphic string data that exceeds the length of the print line is discarded. The maximum number of columns to print in this mode is 1920. Ensure adjacent dots in a given dot row are not printed in graphic data design.
Hexadecimal Format
1b 5a n1 n2
62 PK80 Series80-Column Printer User’sManual

ESC ^ — Select 9-Pin Graphics Mode

This control code sequence enables 9-pin graphics. The variable m defines the density of the print where 0 equals single density and 1 equals double density. Since this is 9-pin graphics, two data bytes must represent each dot column to print. The total number of dot columns to print is repre­sented by n1 and n2, which indicates the length of the graphic string di­vided by 2 that immediately follows. The length of the graphic string di­vided by 2 must equal n1 +(n2 * 256). Graphic string data that exceeds the length of the print line is discarded. The maximum number of col­umns to print in this mode is 480 for single-density graphics and 960 for double-density graphics. Ensure adjacent dots in a given dot row are not printed in double-density graphics design.
Hexadecimal Format
1b 5e mn1n2

ESC * — Select Graphics Mode

This control code sequence enables the graphic mode represented by the variable m as shown in the table below. The total number of dot columns to print is represented by n1 and n2, which indicates the length of the graphic string that immediately follows. The length of the graphic string must be equal n1 +(n2 * 256 ). Graphic string data that exceeds the length of the print line is discarded.
Graphics PrintingAppendix C
Hexadecimal Format
1b 2a mn1n2
Graphics Mode
Mode m Dots per Inch Print Speed Number of Passes
Single-density 0 60 200 1 (unidirectional)
Double-density 1 120 150 1 (unidirectional)
High-speed double-density * 2 120 200 1 (unidirectional)
Quadruple-density * 3 240 70 2 (unidirectional)
CRT I 4 80 150 1 (unidirectional)
Single-density plotter 5 72 150 1 (unidirectional)
CRT II 690702
Double-density plotter * 7 144 70 2
* Note: Adjacent dots, in a given row, cannot print in this mode.
Draft mode is single pass, bi-directional, and prints at the h ighest speed because it never prints adjacent half dots.
Half dot modes must go slower.
Unidirectional modes can be fast or slow depending on dot adjacency.
High quality print modes are slower because they print adjacent dots.
Enhancedordouble-strikemodesrequiremultiplepasses.
63PK80 Series 80-Column Printer User’s Manual
Graphics PrintingAppendix C

ESC ? — Reassign Graphics Mode

This command sequence changes one graphics mode to another. The vari­able s is a character (K,L,Y, or Z) which is reassigned to a mode n (0–7).
Hexadecimal Format
1b 3f sn

ESC + — Print Character Graphics

This command sequence enables the printing of character graphics. The variable n is the length of the character graphics string. The variable d rep­resents the character graphics data stream for a length of n characters. The value of the characters in the graphics data string may be from 0–255. With this command, certain character values 0–31 are printable graphics symbols rather than non-printable control codes. See ESC I for limitations.
Hexadecimal Format
1b 2b nd

ESC t — Print Character Graphics

The desired behavior is that this command is allowed for compatibility with the 6820 80-Column Printer but causes no action on the PK80 Printer. The default behavior for the PK80 Printer is ESC t 1,character graphics enabled. If any graphics characters are taller than nine dots, the printer advances the paper and prints the remaining dots. Any space ad­vanced by the printer reduces the distance advanced by the printer when the next line-feed occurs.
However, if it is determined that this desired behavior too greatly impacts development time or printer speed, an allowable alternative is as follows:
This command sequence controls the printing of character graphics. When the variable n =0,graphicscharacterstallerthanninedotsare truncated, only the top nine dots of the character are printed. When n = 1, graphics characters are printed in their entirety, the printer prints one line, then if necessary, advances the paper and prints another. Any space advanced by the printer reduces the distance advanced by the printer when the next line-feed occurs. The default mode is ESC t 0.
Hexadecimal Format
1b 74 n
64 PK80 Series80-Column Printer User’sManual

Line Spacing

To print figures taller than eight dots on 9-Pin printers, the print head makes more than one pass. The printer prints one line, then advances the paper and prints another, just as it does with text.
To keep the print head from leaving gaps between the graphics lines as it does between the text lines, the line spacing must change to eliminate the space between lines. With a change in line spacing, you can produce finely detailed graphic images that give no indication that they are made up of separate lines.

ESC 0 — Select 1/8-inch Line Spacing

This control code sequence sets the line spacing to 1/8 of an inch for sub­sequent line-feed commands.
Hexadecimal Format
1b 30
Graphics PrintingAppendix C

ESC 1 — Select 7/72-inch Line Spacing

This control code sequence sets the line spacing to 7/72 of an inch for sub­sequent line-feed commands.
Hexadecimal Format
1b 31

ESC A — Select n/72-inch Line Spacing

This control code sequence sets the line spacing to n/72 of an inch for sub­sequent line-feed commands. The variable n must be from 0–85.
Hexadecimal Format
1b 41 n

ESC 2 — Select 1/6-inch Line Spacing

This control code sequence sets the line spacing to 1/6 of an inch for sub­sequent line-feed commands. This is the default line spacing at power on.
Hexadecimal Format
1b 32

ESC 3 — Select n/216-inch Line Spacing

This control code sequence sets the line spacing to n/216 of an inch for subsequent line-feed commands. The variable \fln must be from 0–255.
Hexadecimal Format
1b 33 n
65PK80 Series 80-Column Printer User’s Manual

Page Length

Graphics PrintingAppendix C
Set Page Length (lines)
The length of the paper is set, in lines, where the range of n (number of lines) is 1-127 (default = 66). Keep in mind the line spacing and actual length of the paper when specifying this value, since this function is de­pendent on those parameters. Top-of-Form is reset to the current line and the Skip Over Perforation setting is canceled.
Format
Decimal Hex ASCII
27 67 n 1B 43 n ESC “C” n
Set Page Length (inches)
The length of the paper is set, in inches, where the range of n (number of inches) is 1-22 (default = 11). Keep in mind the line spacing and actual length of the paper when specifying this value, since this function is de­pendent on those parameters. Also, Top-of-Form is reset to the current line and the Skip Over Perforation setting is canceled.
Format
Decimal Hex ASCII
27 67 0 n 1B 43 00 n ESC “C” NUL n
66 PK80 Series80-Column Printer User’sManual

User-Defined Characters

To maintain 6820 Printer graphic compatibility, the PK80 Printer must also support user-defined characters. User-defined characters allow for the design of:
S New alphabets and typefaces
S Mathematical and scientific symbols
S Graphic patterns to serve as building blocks for larger designs
User-defined characters are stored in temporary memory (RAM). RAM­based definition, or redefinition, of standard characters is only allowed when the default SBCS code page is selected. There is no method to rede­fine characters in the other code pages since unique code pages can be created and loaded into the printer font memory (FLASH) for use. The following codes deal with user defined characters and their selection into memory

ESC : — Copy ROM to RAM

Graphics PrintingAppendix C
This command sequence copies the characters from ROM into RAM so that a complete user-defined character set is created by editing selected characters. This is helpful when user-defined character sets are selected so that all characters are defined. This eliminates the need to unselect the user-defined character set when printing characters that were not defined.
This command is only available when the default SBCS character set is selected.
Note: The three sets of zeros following the ESC : are part of the com- mand.
Hexadecimal Format
1b 3A 00 00 00

ESC & — Define User-Defined Characters

This command sequence allows characters to redefine in the currently se­lected mode. Use this command in draft mode only. Any character from 0–255 may be redefined. Value k1 is the character code of the first charac­ter to redefine. Value k2 is the ch ar acter code of the last character to de­fine. Value k1 may equal k2 if only one character code is defined.
For each character defined, supply 12 bytes of data. The first byte (s1)de­scribes the character format. The bottom four bits are the end position in the character grid. The next three bits represent the start position in the grid. Bit 7 r epresents whether the character uses the top eight pins or the bottomeightpinsoftheprinthead.Whenbit7=0thecharacterusesthe top eight pins. When bit 7 =1, the bottom four bits are used.
The start and end positions are ignored during character imaging but must be accurate to redef ine the character code.
67PK80 Series 80-Column Printer User’s Manual
Graphics PrintingAppendix C
The remaining bytes (d1–d11) are the data that comprises the dot image pattern of the defined character. Since a character can use up to 11 col­umns, you must supply 11 data numbers for each character even if some ofthecolumnsareblank.Thesearespecifiedliketheotherprintmodes, left to right, with MSB as the top pin.
When printable code expansion is enabled via ESC I, and the user-defined character set is selected with ESC %, the following codes less than 20h may be defined for use and are printable:
Hexadecimal Format
1b 26 00 k1 k2 s1 d1 .. d11
Printable Code Expansion Char acters
Hex ASCII Hex ASCII
0 NUL 11 DC1
1 SOH 15 NAK
2 STX 16 SYN
3 ETX 17 ETB
4 EOT 1c FS
5 ENQ 1d GS
6 ACK 1e RS
10 DLE 1f US
Note: This command is only available when the default SBCS character set is selected.

ESC % — Select User-Defined Set

This command sequence selects the user-defined character set when the variable n =1andESC & defines the character set. A value of n = 0 selects the normal character set.
Hexadecimal Format
1b 25 n
Note: This command is only available when the default SBCS character set is selected.

ESC 6 — Enable Printing of Codes 128–159

This command is allowed for compatibility with the 6820 Printer but causes no action on the PK80 Printer. The default behavior for the PK80 Printer is that codes 128–159 are printable characters rather than control codes.
Hexadecimal Format
1b 25 n
Note: This command is only available when the default SBCS character set is selected.
68 PK80 Series80-Column Printer User’sManual

ESC 7 — Cancel Printing of Codes 128–159

This command is allowed for compatibility with the 6820 Printer but causes no action on the PK80 Printer. Unlike the 6820 Printer, the default for the PK80 Printer is ESC 6,notESC 7.
Hexadecimal Format
1b 37
Note: This command is only available when the default SBCS character set is selected.

ESC I — Printable Code Area Expansion

This command sequence allows certain ASCII codes 0 to 1Fh to be print­able when the variable n is set to 1. This allows the use of these codes for user-defined characters. If n = 0, the command returns 0 to 1Fh to non­printable control codes. Only the following codes can be redefined as printable characters. Codes not listed print as standard control codes.
Hexadecimal Format
1b 49 n
Graphics PrintingAppendix C
Printable Code Expansion Char acters
Hex ASCII Hex ASCII
0 NUL 11 DC1
1 SOH 15 NAK
2 STX 16 SYN
3 ETX 17 ETB
4 EOT 1c FS
5 ENQ 1d GS
6 ACK 1e RS
10 DLE 1f US
Note: This command is only available when the default SBCS character set is selected.
69PK80 Series 80-Column Printer User’s Manual
Graphics PrintingAppendix C
70 PK80 Series80-Column Printer User’sManual
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PK80 Series 80-Column Printer User's Manual - February 2005
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