Intermec PB41 User Manual

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Quick Start Guide

PB41

4-Inch Belt Printer

Intermec Technologies Corporation

Corporate Headquarters

Technical Communications

6001 36th Ave. W.

550 Second Street SE

Everett, WA 98203

Cedar Rapids, IA 52401

U.S.A.

U.S.A.

www.intermec.com

 

The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.

Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

E 2003 by Intermec Technologies Corporation. All rights reserved.

The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser, dcBrowser, Duratherm, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder, Fingerprint, i-gistics, INCA (under license), InterDriver, Intermec Printer Network Manager, IRL, JANUS, LabelShop, Mobile Framework, MobileLAN, Nor*Ware, Pen*Key, Precision Print, PrintSet, RoutePower, TE 2000, Trakker Antares, UAP, Universal Access Point, and Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies Corporation.

Throughout this manual, trademarked names may be used. Rather than put a trademark (or ®) symbol in every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and to the benefit of the trademark owner, with no intention of infringement.

There are U.S. and foreign patents pending.

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PB41 Printer Quick Start Guide

Packing List

Check to ensure that you receive these items:

SIntermecR PB41A0B240 (4-inch thermal belt ) Printer with Bluetooth radio

OR

SIntermecR PB41A27040 or PB41A27042 (4-inch thermal belt ) Printer with 802.11b radio

S One roll of paper (in printer)

S Two Battery Packs (installed)

S Compliance Statement

S Warranty Card

S802.11b Radio Card (802.11b printer only). Card is packed in a bag taped to the inside of the printer box.

*Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

Common Accessories List

Cable

Part Number

 

 

Data Cable (Hirose to RJ-11)

321-578-001

 

 

Power Adapters

Part Number

 

 

U.S. AC Adapter, 12 volt DC

320-066-042

 

 

English AC Adapter, 12 volt DC

320-066-043

 

 

European AC Adapter, 12 volt DC

320-066-044

 

 

Australian AC Adapter, 12 volt DC

320-066-045

 

 

Cigarette Lighter Adapter, 12 volt

320-066-033

 

 

Supplies

Part Number

 

 

Replacement Li-Ion 7.2V 2200 mAh Battery

320-088-101

 

 

Battery Eliminator

851-074-001

 

 

Thermal paper 130’/roll, 50/case

320-081-011

 

 

4-Inch Cleaning Cards (100 per pack)

320-070-013

 

 

Individual Cleaning Card

320-066-013

 

 

PB41 Printer Quick Start Guide

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Getting Familiar with Your PB41 Printer

PB41 Printer with 802.11b Radio Pod

Paper tear bar

Radio On/Off

blue illuminating Battery packs button

802.11b radio card pod

Self-Test button

DC power jack

 

Charge indicator

Paper release lever

RJ-11 port

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PB41 Printer Quick Start Guide

PB41 Printer with Bluetooth Module

Radio On/Off blue illuminating button

Self-Test button

Charge indicator

Paper release lever

RJ-11 port

Paper tear bar

Battery packs

DC power jack

PB41 Printer Quick Start Guide

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Installing 802.11b Radio Card (if applicable)

Note: This information applies only if you have a PB41 Printer with an 802.11b Radio.

Before installing the 802.11b Radio Card ensure that the protective battery tab strips are in place or remove the batteries before installing the radio card.

Your PB41 Printer with an 802.11b radio has been configured at the factory. FCC mandates that the radio card not be installed for shipment. The following information guides you through the process of installing the radio card.

The radio card is packed separately in an anti-static plastic bag taped to the inside of the printer box.

1 Remove the radio card cap.

2With the logo facing down, insert the radio card between the foam and the radio card strap.

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PB41 Printer Quick Start Guide

3Carefully push the card into the connector until it is fully seated.

4 Replace the radio card cap.

Before Using Your Printer For The First

Time

Remove the protective tab strips underneath the batteries. They are placed there to keep your printer from discharging during shipment.

5Push against the battery lock tab and lift the battery up before pulling on the protective tab strips. These tabs prevent the battery contacts from touching and therefore, no charging occurs.

6If your printer won’t charge after removing the protective tabs, check for and remove any residue in the battery pin area.

Battery contact protective

Center battery

tab strip (one for each pack)

support posts

 

Battery pack

Battery lock tabs

 

(one on each side)

 

Battery contact

protective tab strips (removed)

PB41 Printer Quick Start Guide

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Charging the Lithium Ion Batteries

S The printer battery charges in about three hours.

LED Battery Indicators

LED

State of Charge

Action

 

 

 

Solid Red

In Progress

Waiting for green LED

 

 

 

Green

Complete

Remove Charger

 

 

 

Slow Red Flashing

Low Temperature or

Change environment or

 

battery is disconnected

connect battery

 

 

 

Fast Red Flashing

High Temperature

Change environment

 

 

 

Slow Red and Orange

Low Voltage

Wait for solid red

Flashing

 

 

 

 

 

Fast Red and Orange

High Voltage

Wait for solid red

Flashing

 

 

 

 

 

Slow Orange Flashing

Timeout

Restart charge

 

 

 

Fast Orange Flashing

Internal Error

Remove battery to pow-

 

 

er down completely and

 

 

reconnect. Or unplug

 

 

from charging source,

 

 

wait 15-20 seconds, and

 

 

reconnect.

 

 

 

Beep Indicator

Number of Beeps

Indicates

 

 

One

Printer has come out of sleep mode

 

 

Two

Printer is out of paper

 

 

Three

Battery is low

 

 

One long beep

No program in printer, only boot code

 

 

Double beep (chirping sound)

Radio is turning Off

 

 

1 short beep

RF power is On (when blue radio but-

 

ton is pressed and power turned Off).

 

 

2 short beeps

RF power is off (when blue radio but-

 

ton is pressed and power turned On).

 

 

1 long beep

Boot code is starting or restarting

 

(when downloading new firmware).

 

 

5 short beeps

Communication error from applica-

 

tion. Reset application.

 

 

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PB41 Printer Quick Start Guide

Beep Indicator (continued)

Number of Beeps

Indicates

 

 

8 short beeps

CRC error in firmware. Redownload

 

firmware.

 

 

10 short beeps

Error writing to communication con-

 

troller firmware. Redownload firmware.

 

 

Determining Current Battery Power

To determine the current charge on each battery pack, print out a self-test by pressing and holding the red self-test button for four seconds. If the battery is good, you will see the abbreviation for the word “GOOD” next to the Battery voltage (Batt1 or Batt2) print out.

This printer has a built in low battery detector. When the printer’s battery voltage is low, the printer beeps three times, indicating a Low Battery Warning. This only happens if the printer is awake.

Printer Self-Test

Push the red button and hold for about four seconds to print a self-test.

Self-Test button

The following is an explanation of the Self-Test print-out.

PB41 Printer Quick Start Guide

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802.11b Self-Test Print-out Explanation

Test Item

Description

 

 

F/W Ver

The internal software version (6.46 or greater)

 

 

Timeout

The seconds between printing and sleep mode

 

 

RF Timeout

Never

 

 

Baud Rate

The speed at which the printer receives data

 

 

Parity

Odd, Even, or None

 

 

Data Bits

Matches with computer sending data to printer

 

 

Handshake

The way the printer handles flow control from host

 

 

Burn Adj

Amount of heat used to print on the thermal paper

 

 

Beeper

May be turned On or Off

 

 

Chrg Beep

May be turned On or Off

 

 

Batt1 Volt

Current voltage of the first battery pack

 

 

Batt2 Volt

Current voltage of the second battery pack

 

 

Printhd Tmp

Temperature of the printer head (between 0 and 50

 

degrees)

 

 

Flash/RAM

1 Mb or 4 Mb Flash/1 Mb or 4 Mb RAM

 

 

Boot Ver

Boot sector firmware

 

 

ComCtl Ver

Communication Controller Version

 

 

802.11b Config

Bar code shows MAC address for 802.11b device;

 

Network Type Ad hoc (opting not to communicate

 

through an access point but instead communicating

 

through other ad hoc printers; Station Name is the

 

specific name for your printer (i.e. serial number);

 

DHCP (Dynamic Host Configuration Protocol) if

 

On this is the only way to determine IP address; IP

 

Ad=> bar code and human readable IP address also

 

shows Subnet Mask, Gateway, and Port addresses;

 

Encryption (open is unsecured, 40-bit or 128-bit

 

encryption enabled) if enabled then Key Selected;

 

Key Selected 1-4 equivalent to a password for your

 

device.

 

 

Available Fonts

LOC shows whether a font is Resident (R) or

 

Downloaded (D); CPI shows characters per inch;

 

DESCRIPTION describes the font; Version and

 

DATE of font loads; NAMES give the “Easy Print”

 

name, the Line Printer name, and the hexadecimal

 

equivalent of that name.

 

 

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PB41 Printer Quick Start Guide

802.11b Self-Test Print-out Explanation (continued)

Test Item

Description

 

 

Available Graphics

LOC shows whether a font is Resident (R) or

 

Downloaded (D); DESCRIPTION describes the

 

graphic; Version and DATA of graphic program

 

load;NAMES give the “Easy Print” name, the Line

 

Printer name, and the hexadecimal equivalent of that

 

name.

 

 

Available Bar Codes

All supported barcodes are displayed. “DE-

 

SCRIPTION” describes the graphic. “NAMES”

 

give the “Easy Print” name, the Line Printer name,

 

and the hexadecimal equivalent of that name.

 

 

Bluetooth Self-Test Print-out Explanation

Test Item

Description

 

 

 

 

F/W Ver

The internal software version (6.46 or greater)

 

 

 

 

Timeout

The seconds between printing and sleep mode

 

 

 

 

RF Timeout

Never

 

 

 

 

Baud Rate

The speed at which the printer receives data

 

 

 

 

Parity

Odd, Even, or None

 

 

 

 

Data Bits

Matches with computer sending data to printer

 

 

 

Handshake

The way the printer handles flow control from host

 

 

Burn Adj

Amount of heat used to print on the thermal paper

 

 

 

Beeper

May be turned On or Off

 

 

 

 

Chrg Beep

May be turned On or Off

 

 

 

 

Batt1 Volt

Current voltage of the first battery pack

 

 

 

 

Batt2 Volt

Current voltage of the second battery pack

 

 

 

Printhd Tmp

Temperature of the printer head (between 0 and 50

 

degrees)

 

 

 

 

Flash/RAM

1 Mb or 4 Mb Flash/1 Mb or 4 Mb RAM

 

 

 

 

Boot Ver

Boot sector firmware

 

 

 

 

ComCtl Ver

Communication Controller Version

 

 

 

Bluetooth RF Config

Bar code shows MAC address for Bluetooth device;

 

BT Device Name; BT Service Name; BT Profile;

 

 

Class of Device; Discoverable; Connectable; Bond-

 

able; Authentication; Encryption; Passkey

 

 

 

 

PB41 Printer Quick Start Guide

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Bluetooth Self-Test Print-out Explanation (continued)

Test Item

Description

 

 

Available Fonts

LOC shows whether a font is Resident (R) or

 

Downloaded (D); CPI shows characters per inch;

 

DESCRIPTION describes the font; Version and

 

DATE of font loads; NAMES give the “Easy Print”

 

name, the Line Printer name, and the hexadecimal

 

equivalent of that name.

 

 

Available Graphics

LOC shows whether a font is Resident (R) or

 

Downloaded (D); DESCRIPTION describes the

 

graphic; Version and DATA of graphic program

 

load;NAMES give the “Easy Print” name, the Line

 

Printer name, and the hexadecimal equivalent of that

 

name.

 

 

Available Bar Codes

All supported barcodes are displayed. “DE-

 

SCRIPTION” describes the graphic. “NAMES”

 

give the “Easy Print” name, the Line Printer name,

 

and the hexadecimal equivalent of that name.

 

 

Paper Loading

Out of Paper

The PB41 Printer sounds two quick beeps when it runs out of paper. If the printer is out of paper, the printer suspends operation until paper is present and the lever is down. The printer continues to communicate with the mobile computer as long as it does not “time out.” Once the printer restarts, it finishes the rest of the print job from where it left off.

Removing Paper Core from your PB41 Printer

1 Unsnap the latch and lift up the cover.

2Wrap your index finger around the empty paper core and pull up. The paper rod will snap out.

3 Remove the empty paper core and discard.

Paper Loading

Standard Paper

If you are using standard paper, you can load the paper automatically or manually. Experiment to find out which method is best for you.

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PB41 Printer Quick Start Guide

Liner’ed Labels

If you are using liner’ed paper, it is best to use the manual paper loading method.

Automatic Paper Loading

1 Press the red self-test button to wake the printer.

2With the loose, clean edge of the paper coming from the bottom of the roll, insert the edge of the paper between the roller and the platen.

3Pushing the button again while the printer is awake causes the mechanism to feed about one inch of paper.

4Insert the paper into the paper well with it resting on the paper rod clips.

Manual Paper Loading

1Lift up the paper release lever. This takes the pressure off the platen. Make sure you have a clean edge on the new paper roll.

2 Take the edge of the paper and fold it 45 degrees.

3 Insert the tip of the paper between the roller and the platen.

4Push on the paper until the tip is peeking out the other side. (If it seems too tight to insert the tip, lift up the paper release lever and turn the gear to advance the paper).

5 Grab the tip and pull it through until the paper is straight.

PB41 Printer Quick Start Guide

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6Push down the paper release lever and insert the paper into the paper well with it resting in the paper rod clips.

7Press the red button while the printer is on and it will feed paper. You will need about two inches of paper coming out of the mechanism.

8Lower the cover while placing the extra paper though the tear bar.

9 Close Latch Cover and tear off extra paper.

Turning the Radio ON and OFF

1To turn the radio on, push the blue illuminating button, or plug the serial cable into the printer.

SYou can tell the radio is on when the light is ON and the radio is off when the light is OFF.

SThe blue illuminating button does a slow flash or blink when the radio is ON and the printer controller is asleep.

SThe blue illuminating button flashes or blinks at a faster rate when the radio is ON and the printer controller is awake. You may hear a single beep when the printer is ready to print.

Note: Once the radio is turned ON, the radio stays “ON” and also always stays in the “listen” mode. When the radio is turned “OFF”, the radio shuts down and the printer becomes a serial printer.

Radio On/Off blue illuminating button

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PB41 Printer Quick Start Guide

2To turn the radio off push the blue illuminating button again.

SPressing the blue illuminating button to turn the radio off you will hear a double beep (sounds like a chirp).

Replacing A Battery Pack

Use only the battery pack designed for your PB41 Printer. Use only the Intermec 2200 mAh Li-Ion battery p/n 320-088-101. Using any other battery may present a risk of fire or explosion. The battery used in your PB41 Printer may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 212°F (100°C), or incinerate.

1Open the cover and push the battery lock tabs away while lifting up the battery. The battery pack fits very tightly so it takes some effort to remove them.

2Insert the new battery by putting the non contact area of the battery in first towards the center.

3Push down on the battery near the battery lock tabs. Ensure that the battery is completely seated and tab fits over the top of the battery.

4 Charge the new battery.

5Properly dispose of the old battery and keep batteries away from children.

Battery lock tabs

Center battery support posts

(one on each side)

 

Battery packs

PB41 Printer Quick Start Guide

15

PB41 Battery Eliminator

The PB41 Battery Eliminator was designed exclusively for the PB41 Printer. This device removes the need to have the battery packs in your printer. The Battery Eliminator allows the PB41 to accept power from either an AC or DC source.

A typical installation would have the PB41 Printer mounted in a vehicle and the Battery Eliminator receiving power from the vehicle battery.

In scenarios where portability is not required, the Battery Eliminator saves you from purchasing printer batteries. The Battery Eliminator removes temperature concerns when charging or using your printer with battery packs.

Installing the Battery Eliminator

1 Remove the battery packs from your printer.

2Install the Battery Eliminator into one of the battery pack slots.

3Connect the Battery Eliminator cable to the In-line Adapter cable (p/n: 852-052-102).

4Connect the In-line Adapter to the Truck Power Cable (p/n: 206-875-xxx). The Truck Power Cable installs to your vehicle battery and is routed into the cab of your vehicle.

In-line Adapter

Connects to truck power cable

Battery Eliminator

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PB41 Printer Quick Start Guide

Using Your Printer with Serial Connection

1 Attach the Mobile Computer to Printer cable.

2As you use the printer the power comes from the battery in the printer. When the printer battery runs down the printer will not operate until the battery is recharged.

PB41 Printer using Wireless Printing

Serial/Wireless Mode

Your printer comes to you as a serial mode printer. To switch the mode to Wireless Printing it is necessary to press the blue illuminating button on the printer.

Printer Self-Test

1Press the Paper Advance (red) button for at least five seconds to run a Self-Test. Verify that the RF Module Power is On.

S This means you will be holding it long enough to hear the beep and complete a paper advance.

SThe self-test indicates the current state (802.11 or Bluetooth) for your printer.

Note: When shipping your printer via air freight, turn the wireless printing mode off and set to serial so that the radio is not enabled.

Mobile Computer Preparation

Refer to the Bluetooth setup instructions included in your mobile computer documentation.

Maintenance and Troubleshooting

Cleaning the Interior

Dirt, adhesive, and residue collect on the print head of the printer and need to be removed. Clean your printer once a month if you use it frequently, or once every three months if used infrequently.

Cleaning the Exterior

When the outside of your portable printer needs cleaning, use a soft cloth and mild cleanser if necessary. Do not use abrasive

PB41 Printer Quick Start Guide

17

cleanser, chemicals or scrubbing pads, as your printer’s finish could become marked.

Troubleshooting

Paper Loading Problems

If the paper feed mechanism does not feed correctly on the first part of a new paper roll, remove two to three feet of paper from the outside of the roll. The length of paper rolls can vary by as much as five feet, making the roll too thick for the printer to accommodate.

If the printer is out of paper (or the paper release lever is in the up position) this condition interrupts a batch of receipts, and the printer suspends operation until the condition is fixed. The printer continues to communicate with the mobile computer as long as it does not “time out.”

Once the printer is operational, the suspended print batch (if any) continues to print, ensuring that all receipts are properly printed.

Not Printing

1Print a self-test. If the self-test will not print, check battery voltage by plugging the printer into a wall outlet using the AC adapter. Repeat the self-test, and check the Battery Voltage print out. Charge battery if necessary or replace.

Note: If the battery is depleted, it may take 5-10 minutes of charging before the printer can print a self-test.

2 Make sure the paper is properly installed (with lever closed).

3Turn the print head knob to ensure that paper is not jammed.

4Check cable connections. Make sure the modular connector is inserted and clipped in.

5Check to see if your cable has been damaged by excessive pulling. A cable may also be damaged if it is bent at sharp angles.

6 Use only the recommended battery pack for the printer.

7Printer will not print on wrong side of paper. Re-load if necessary.

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PB41 Printer Quick Start Guide

Print Roller Appears Dirty

Extended use in dirty environments and linered label printing can cause the print head to become dirty or sticky. We offer two cleaning options, a roller cleaning kit or individual cleaning cards. These are available through our Supply Sales department (1-800-255-6292).

Print is too Light

If you are not getting satisfactory darkness, connect your printer to the personal computer containing your Configuration Program and click on the Paper Options button. Adjust the Darkness setting to a higher percentage until the print is dark and crisp. Refer to the Intermec Portable Printers Technical Reference Manual (p/n: 978-018-001) Section 4 for more details.

Charging Problems

Using an AC Adapter

If the printer does not respond when it is connected to an AC adapter, there could be a problem with the adapter or with the wall outlet.

Note: If the battery is depleted, it may take 5-10 minutes of charging before the printer can print a self-test.

Using a Cigarette Lighter Adapter

If the printer does not respond when it is connected to a cigarette lighter adapter, it is possible that the fuse may be blown. To check, remove the cigarette lighter adapter from all power supplies and unscrew the cover over the pin. Pull out the fuse. If the elements in the fuse appear broken, replace the fuse.

PB41 Printer Quick Start Guide

19

Specifications

Printer Specifications

Item

Spec Detail

 

 

Dimension

7.12 x 6.60 x 3.25 in.

 

167 x 172 x 85.5 mm)

 

 

Weight

22.88 oz.(652 g) with battery and paper. 33.88 oz

 

(969 g)with two batteries and paper

 

 

Print Method

Direct Thermal

 

 

Paper Medium

Thermal paper

 

 

Paper Width

4.4 inch (112 mm)

 

 

Operating Temperature

-4°F to +122°F (-20°C to +50°C)

 

 

Interface

RS-232C, 6-pin modular data jack Flash re-pro-

 

grammable configurable settings. Downloadable

 

fonts and barcodes

 

 

Characters

Full IBM and international character sets

 

 

Protocol

Easy Print Protocol for Bar Codes, Stored Graph-

 

ics, Rotated Fonts.

 

 

Power

2200 mAh Li Ion cell pack

 

 

Bluetooth

Infineon Bluetooth, internal antenna, Class II,

 

ROK104

 

 

802.11b

Cisco Aironent 350 Series

 

 

Warranty

One year, includes print head. Extended warranty

 

available.

 

 

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PB41 Printer Quick Start Guide

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec web site at http://www.intermec.com and click Service & Support. The Intermec Global Sales & Service page appears. From the Service & Support menu, move your pointer over

Support, and then click Warranty.

Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

Web Support

Visit the Intermec web site at http://www.intermec.com to download our current manuals in PDF format. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

Visit the Intermec technical knowledge base (Knowledge Central) at http://intermec.custhelp.com to review technical information or to request technical support for your Intermec product.

PB41 Printer Quick Start Guide

21

Telephone Support

These services are available from Intermec Technologies Corporation.

 

 

In the U.S.A. and Canada

 

 

call 1-800-755-5505 and

Service

Description

choose this option

 

 

 

Factory Repair and

Request a return

1

On-site Repair

authorization

 

 

number for

 

 

authorized service

 

 

center repair, or

 

 

request an on-site

 

 

repair technician.

 

 

 

 

Technical Support

Get technical

2

 

support on your

 

 

Intermec product.

 

 

 

 

Service Contract

Inquire about an

3

Status

existing contract,

 

 

renew a contract, or

 

 

ask invoicing

 

 

questions.

 

 

 

 

Schedule Site Surveys

Schedule a site

4

or Installations

survey, or request a

 

 

product or system

 

 

installation.

 

 

 

 

Ordering Products

Talk to sales

5

 

administration,

 

 

place an order, or

 

 

check the status of

 

 

your order.

 

 

 

 

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click Contact.

This product with an IEEE 802.11b radio installed is Wi-Fi certified for interoperability with other 802.11b wireless LAN devices.

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PB41 Printer Quick Start Guide

PB41 Printer Quick Start Guide

23

Corporate Headquarters

6001 36th Avenue West

Everett, Washington 98203 U.S.A.

tel 425.348.2600

fax 425.355.9551 www.intermec.com

E 2004 by Intermec Technologies Corporation. All rights reserved.

PB41 Printer Quick Start Guide March 2004

*962018027B*

PN: 962018027B

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PB41 Printer Quick Start Guide