Intermec PK80 User Manual

User's Manual

PK80 Series 80-Column Printer

Intermec Technologies Corporation

Corporate Headquarters Technical Communications Department 6001 36th Ave. W. 550 Second Street SE

Everett, WA 98203 Cedar Rapids, IA 52401 U.S.A. U.S.A.

www.intermec.com

The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.

Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser, dcBrowser, Duratherm, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder, Fingerprint, i-gistics, INCA (under license), InterDriver, Intermec Printer Network Manager, IRL, JANUS, LabelShop, Mobile Framework, MobileLAN, Nor*Ware, Pen*Key, Precision Print, PrintSet, RoutePower, TE 2000, Trakker Antares, UAP, Universal Access Point, and Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies Corporation.

Throughout this manual, trademarked names may be used. Rather than put a trademark (™ or ®) symbol in every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and to the benefit of the trademark owner, with no intention of infringement.

There are U.S. and foreign patents pending.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

ii PK80 Series 80-Column Printer User’s Manual

Document Change Record

This page records changes to this document. The document was originally released as Revision A.

Revision Date Description of Change

B 05/2003 Updated information about Bluetooth configuration

C 10/2003 Added Easy Print commands, default and downloable fonts.

D 04/2004 Added printer behavior information to Chapter 2, “Operations.” Added additional down-

loadable fonts to Appendix B, “Fonts.” Updated p rinter paper specifications in Chapter 1, “Introduction.” Added Appendix C, “Graphics Printing.”

E 12/2004 Added additional setting page length commands to Appendix C, “Graphics Printing.”

F 02/2005 Updated Chapter 4, “Troubleshooting,” to include the latest self-test information.

iiiPK80 Series 80-Column Printer User’s Manual

PK80 Series 80-Column Printer User’s Manual

Before You Begin ix..............................................................

Safety Summary ix........................................................

Safety Icons x............................................................

Global Services and Support xi...............................................

WhoShouldReadthisManual? xii...........................................

Related Documents xii.....................................................

Contents

Donotrepairoradjustalone ix........................................

First aid ix........................................................

Resuscitation ix....................................................

Energized equipment ix..............................................

Warranty Information xi.............................................

Web Support xi....................................................

Telephone Support xi................................................

Introduction

About the Printer 2..............................................................

Cables 3................................................................

Hinges on Printer Cover 3..................................................

Paper 4.................................................................

Material Breakdown 4...............................................

Caliper Breakdown 5................................................

Printer Dimensions 5......................................................

Remote Connections 6.....................................................

User Panel 6.............................................................

Forward and Reverse Buttons 6........................................

Radio Button 7....................................................

Vehicle Battery 7.........................................................

Specifications 8.................................................................

Inside Sales 9...................................................................

What’s New 10.................................................................

1...............................................................

Operation

Check List 12..................................................................

Open the Printer 12.............................................................

Install the Ribbon Cartridge 13.....................................................

Adjust the Print Head Gap 14.....................................................

11.................................................................

vPK80 Series 80-Column Printer User’s Manual

Contents

Fill the Paper Tray 15............................................................

Fill the Compact Paper Tray 15..............................................

Fill the Dashboard Mount Paper Tray 17......................................

Load Paper into Printer 19........................................................

Position the Paper 19......................................................

Adjust the Pinfeed Holders 20...............................................

Set the Paper 21..........................................................

Printer Behavior 22..............................................................

Expectations 22..........................................................

Indicators 22............................................................

Printer Runs Out of Paper 23...............................................

Printer Head Jams 23......................................................

Print Job Status Report 24..................................................

Timing Out 24..........................................................

Maintenance

Operation Guidelines 26..........................................................

General Cleaning 27.............................................................

Outside Cleaning 27.............................................................

Inside Cleaning 28..............................................................

Old Ribbon Cartridge Removal 29...........................................

Mask Spring Cleaning 30...................................................

Troubleshooting

Check the Power Source 34........................................................

Large Print Jobs 34..............................................................

Printer Cold-Boot 34............................................................

25..............................................................

33..........................................................

Self-Test 34....................................................................

Sample Self-Test 36.......................................................

Report Failure 37.........................................................

Possible Printer Problems 38.......................................................

Communications with Host Computer 39............................................

vi PK80 Series 80-Column Printer User’s Manual

Contents

Communications Pin-Out Configurations 40..........................................

Commands

Commands 44..................................................................

Bluetooth Wireless Configuration Commands 44................................

Easy Print Commands 45...................................................

Query Commands 46......................................................

Interpreting the Reply to a Query 46...................................

ESC{ST?} — Status 47..............................................

ESC{CF?} — Configuration 48.......................................

ESC{VR?} — Version 49............................................

ESC{MY?} — Memory 50...........................................

ESC{PH?} — Print Head 51..........................................

ESC{FN?} — Fonts 52..............................................

PK80F Control Sequences 53......................................................

Radio Queries 55...............................................................

Bluetooth QUERY ESC{BL?} 55.............................................

Fonts

Default Fonts 58................................................................

43................................................................

57......................................................................

Downloadable Fonts 58..........................................................

Graphics Printing

Graphics Overview 60............................................................

Pin Labels 60............................................................

Graphics Command Format 60..............................................

Column Reservation Numbers 60............................................

Graphics Mode 61..............................................................

Eight-Pin Graphics Modes 61...............................................

Nine-Pin Graphics Modes 61................................................

ESC K — Select Single-Density Graphics Mode 61...............................

ESC L — Select Low-Speed Double-Density Graphics Mode 62.....................

ESC Y — Select High-Speed Double-Density Graphics Mode 62....................

ESC Z — Select Low-Speed Quadruple-Density Graphics Mode 62..................

ESC ^ — Select 9-Pin Graphics Mode 63......................................

ESC * — Select Graphics Mode 63...........................................

ESC ? — Reassign Graphics Mode 64.........................................

ESC + — Print Character Graphics 64........................................

ESC t — Print Character Graphics 64.........................................

59.........................................................

viiPK80 Series 80-Column Printer User’s Manual

Contents

Line Spacing 65.................................................................

ESC 0 — Select 1/8-inch Line Spacing 65......................................

ESC 1 — Select 7/72-inch Line Spacing 65.....................................

ESC A — Select n/72-inch Line Spacing 65....................................

ESC 2 — Select 1/6-inch Line Spacing 65......................................

ESC 3 — Select n/216-inch Line Spacing 65....................................

Page Length 66..........................................................

Set Page Length (lines) 66............................................

Set Page Length (inches) 66..........................................

User-Defined Characters 67.......................................................

ESC : — Copy ROM to RAM 67............................................

ESC & — Define User-Defined Characters 67..................................

ESC % — Select User-Defined Set 68.........................................

ESC 6 — Enable Printing of Codes 128–159 68.................................

ESC 7 — Cancel Printing of Codes 128–159 69.................................

ESC I — Printable Code Area Expansion 69....................................

viii PK80 Series 80-Column Printer User’s Manual

Before You Begin

Safety Summary

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

Donotrepairoradjustalone

Do not repair or adjust energized equipment alone under any circumstances. Someone capable of providing first aid must always be present for your safety.

First aid

Always obtain first aid or medical attention immediately after an injury. Never neglect an injury, no matter how slight it seems.

Resuscitation

Begin resuscitation immediately if someone is injured and stops breathing. Any delay could result in death. To work on or near high voltage, you should be familiar with approved industrial first aid methods.

Energized equipment

Never work on energized equipment unless authorized by a responsible authority. Energized electrical equipment is dangerous. Electrical shock from energized equipment can cause death. If you must perform authorized emergency work on energized equipment, be sure that you comply strictly with approved safety regulations.

ixPK80 Series 80-Column Printer User’s Manual

Before You Begin

Safety Icons

This section explains how to identify and understand dangers, warnings, cautions, and notes that are in this manual. You may also see icons that tell you when to follow ESD procedures and when to take special precautions for handling optical parts.

A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

Avertissement: Un aver tissement vous avertit d ’un e procédure de fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit être strictement respecté pour éviterl’occurrencedemortoude blessures graves aux personnes manupulant l’équipement.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly obs erved to prevent equipment damage or destruction, or corruption or loss of data.

Attention: Une précaution vous avertit d’une procédure de fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit être strictement respecté pour empêcher l’endommagement ou la destruction de l’équipement, ou l’altération ou la perte de données.

Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

x PK80 Series 80-Column Printer User’s Manual

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Service & Support.TheIntermec Global Sales & Service page appears. From the Service & Support menu, move your pointer over Support,andthenclickWarranty.

Disclaimerofwarranties:Thesamplecodeincludedinthisdocumentis presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download our cu rrent manuals in PDF format. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

Visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support for your Intermec product.

Before You Begin

Telephone Support

These services are available from Intermec Technologies Corporation.

In the U.S.A. and Can ada call 1-800-755-5505

Service Description

Factory Repair and On-site Repair

Technical S u pport Get technical support on your

Service Contract Status

Schedule Site Surveys or Installations

Ordering Products Talk to sales administration,

Request a return authorization number for authorized service center repair, or request an on-site repair technician.

Intermec product.

Inquire about an existing contract, renew a contract, or ask invoicing questions.

Schedule a site survey, or request a product or system installation.

place an order, or check the status of your order.

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click Contact.

and choose this option

xiPK80 Series 80-Column Printer User’s Manual

Before You Begin

WhoShouldReadthisManual?

This manual provides you with information about the features of the PK80 Series 80-Column Printer, and how to install, configure, operate, maintain, and troubleshoot the printer.

About the Printer

The Fixed Mount Printer (PK80F) can hang on a wall, on a mounting plate secured to a wall, or secured directly to a wall. Mobile computers communicate with this printer through a wireless radio or a wired serial connection. There is no internal paper tray, thus paper is loaded from a separate dashboard mount, compact paper tray, or a box. The printer mechanism is permanently attached inside the printer.

2 PK80 Series 80-Column User’s Manual

Cables

Introduction—Chapter 1

Communications to the printer is centered around radio technology, such as a Bluetooth PAN (Personal Area Network) radio module. This will allow for new vehicle configurations.

The Fixed Mount Printer has a 12-volt dc power cable at the bottom of the printer, which connects the pr inter to a power source, such as the vehicle battery.

The printer also communicates with an Intermec®700 Series Mobile Computer through an RS-232 DB25-pin data communications cable also found on the bottom of the printer.

Hinges on Printer Cover

All printer covers are hinged to the printer. These hinges have a tension screw (turn clockwise to tighten, turn counterclockwise to loosen), should you need to adjust them.

DC power cable

RS-232 DB25-pin data communications cable

3PK80 Series80-Column User’s Manual

Paper

IntroductionChapter —1

Use of paper that matches the following specifications ensures optimum PK80 performance. Variation from these specifications, use of aged paper, or use of paper exposed to elements such as dirt or humidity may cause printing problems.

The printer works with 1–3 ply carbonless paper that is single-edge glued and designed for sprocket feed. Standard paper size is 8.5 x 11” or 8.5 x 12” (241 x 305 mm international). Use 3-ply forms up to a maximum of

0.009 inch (0.23 mm) thick.

A soft, flexible, rubber type cement applied to one perforation strip only is preferred. The resultant lamination should wrap around a 1-1/4 inch diameter roll without curl or wrinkle.

Material Breakdown

The following tables show the material broken down per ply:

14# CBF (Carbonless Back and Front)

Target Under Over

Basis Weight 14# 13.3 14.7

Caliper 2.9 2.6 3.2

Moisture 5.0 4.0 6.0

Smoothness (RS) 165 110 230

Smoothness (CB) 270 220 320

Brightness (Wht) 88 86 90

Colors available: White, Canary, Pink, Goldenrod, Blue, Green

15# CF (Carbonless Front)

Target Under Over

Basis Weight 15# 14.43 15.8

Caliper 3.0 2.5 3.2

Moisture 5.0 4.0 6.0

Smoothness (RS) 140 100 180

Smoothness (CF) 140 100 180

Brightness (Wht) 85 84 86

Colors available: White, Canary, Pink, Goldenrod, Blue, Green

4 PK80 Series 80-Column User’s Manual

Introduction—Chapter 1

16# CB (Carbonless Back)

Target Under Over

Basis Weight 16# 15.2 16.8

Caliper 3.3 2.8 3.8

Moisture 5.7 4.2 6.7

Smoothness (RS) 180 120 270

Smoothness (CB) 270 220 320

Brightness (Wht) 86 84 88

Opacity (Wht) 81 78.5 82

20# OCR La ser Bond

Target Under Over

Basis Weight 20# 15.2 16.8

Caliper 4.0 3.8 4.2

Moisture 3.8 4.7 5.0

Smoothness 140 100 170

Brightness (Wht) 94 82 N/A*

Opacity (Wht) 85 84 N/A

* Not Applicable

Printer Dimensions

Caliper Breakdown

The following information show the caliper of forms broken down per ply:

1-Ply (20#)

Targeted: 4.0 Maximum: 4.2

2-Ply (15# and 16#)

Targeted: 6.3 Maximum: 7.0

3-Ply (14#, 15#, and 16#)

Targeted: 9.2 Maximum: 10.2

See the PK80 Series 80-Column Printer Installation Instructions for Fixed Mount Printer assembly dimensions. Below are the width, length, and depth dimensions for the Fixed Mount Printer.

Width Length Depth

10.25” W 14.25” L 5.00” H (26.04 cm) (36.20 cm) (12.70 cm)

5PK80 Series80-Column User’s Manual

IntroductionChapter —1

Remote Connections

User Panel

A printer and a mobile computer, using the Personal Area Network (PAN) radio, can operate while up to 30 feet (10 meters) apart.

The printer user panel is located in the center top of the printer and has three buttons and two Light-Emitting Diodes (LEDs).

Forward Button

Power LED

Reverse Button

Radio Button

Radio LED

Forward and Reverse Buttons

Use the Forward and Reverse buttons as follows:

Forward (Left) Button

S Press this button to power on the printer. S Press this button to feed one line. S Press and hold this button longer to feed up to five lines, one line at a

time.

S Press and hold this button longer than five feed lines to do a Form Feed,

which moves the paper to the top of the next page, or form. Press this button again during a Form Feed to stop the paper feed.

S Press and hold this button longer than a Form Feed to perform a self-

test. See Chapter 4, “Troubleshooting,” for more information about this test.

S Press this button any time during a printing job to cancel the current

print job. The print buffer is flushed, all automatic reporting is cancelled, and the printer is ready to print again.

S When there is a paper out, press this button to clear the paper out

mode. Insert the paper, then continue to press this button to feed the paper into the printer.

Reverse (Right) Button

S Press this button to power on the printer. S Press and hold this button to do a Back Feed, which pulls the paper

back into the printer line-by-line.

Both Forward and Reverse Buttons

Press both buttons to power off the printer. The current print buffer is flushed and all automatic reporting is cancelled.

6 PK80 Series 80-Column User’s Manual

Introduction—Chapter 1

Power LED

The power (left) LED shows a steady green when the power is plugged in and when the printer is awake after coming out of a sleep mode.

Radio Button

Press the third button, the Radio Button,totoggletheradioonoroff.

S If the button is pressed when the RF power is off, then the printer emits

one short beep before turning on the RF power.

S If this button is pressed when the RF power is on, the printer emits two

short beeps before turning off the RF power.

Single Color (Blue)Radio LED

The single-color (blue) radio LED indicator shows the curre nt status of the RF power for this printer as follows:

Printer State Radio State Radio Power State

Asleep Off Off

Awake Off Off

Asleep Momentary flash at 1 every 5 seconds On

Awake On On

Vehicle Battery

Single Color (Green) Power LED

Thesinglecolor(green)LEDindicatorshowsthecurrentstatusofthe printer power as follows:

Printer State Color LED and Meaning

Asleep Off

Awake Green

Power is provided to the printer through a cable permanently installed in the vehicle. See “Inside Sales” for ordering information and part numbers.

7PK80 Series80-Column User’s Manual

IntroductionChapter —1

Specifications

Note: Various print fonts do affect the print speed.

Print Speed: 230 cps

Weight:

Fixed Mount Printer: 11.15 lbs (5.06 kg)

Mounting plate: 7.4 lbs (3.36 kg)

Compact paper tray: 5.85 lbs (2.66 kg)

Dashboard mount: 25.95 lbs (11.76 kg)

Temperature:

Operating: –4_ to 140_ F (–20_to 60_ C)

Storage: –22_ to 149_ F (–30_ to 65_ C)

Humidity:

Noncondensing: 77_ to 140_ F(25_ to 60_ C) at 90% R.H.

Low condensation: 14_ F(–10_ C)@0%R.H.to

High condensation: 140_ F(60_ C) @ 90% R.H.

Altitude:

Operating: –100 to 5000 meters

Storage: 15,000 meters

Electrical:

Voltage: 12 volts dc (nominal)

Current: 100 mA (sleep mode with no charge)

Vibration: 12.5 GRMS for 6 hours @ –31_ to 158_ F (–35_ to 70_ C)

ESD: Level 4 (15 kV noncontact and 8 kV contact)

8 PK80 Series 80-Column User’s Manual

Inside Sales

Introduction—Chapter 1

Contact Inside Sales at 1-800-255-6292 for these supplies:

Cables:

4’ power cable P/N: 226-215-001

8’ Battery cable P/N: 206-875-002

16’ Battery cable P/N: 206-875-006

22’ Battery cable P/N: 206-875-009

”Y” power cable P/N: 226-325-001

Y-data DB9 Pwr 3P to DB25 P/N: 321-582-001

Cleaning solutions:

MICRO-CLEAN II P/N: 901-438-001

Guide Shaft Cleaner P/N: 901-439-001

Paper:

1-ply: P/N: 816-027-111

2-ply: P/N: 816-027-012

3-ply: P/N: 816-027-013

Ribbon cartridges with:

Black ribbon: P/N: 805-060-001

Purple ribbon: P/N: 805-060-002

9PK80 Series80-Column User’s Manual

IntroductionChapter —1

What’s New

The following information was added since the last release of this publication:

S Updated self-test information in Chapter 4, “Troubleshootting.”

10 PK80 Series80-Column User’s Manual

Operation

This chapter provides instructions how to set up the PK80 Series 80-Column Printer for the first time and lists some common printer behavior.

11PK80 Series 80-Column User’s Manual

OperationChapter —2

Check List

Make sure the following tasks are done:

S Printer is unpacked.

S Packaging material is removed from around the printer. Save the box

and materials for future use, such as servicing, relocations, etc.

S Twist tie is removed from the print head.

S Power cable is hooked up to the vehicle battery or power source.

S Printer is mounted in the vehicle.

The following tasks must be done. Specific instructions for these tasks are described on the pages given:

1 Install the ribbon cartridge (page 13).

2 Load the paper into the paper tray (page 15).

3 Feed the paper into the printer (starting on page 19).

Open the Printer

Note: Complete these tasks before starting any printer operations.

To open the PK80 Series Printer, place your hands on both corners, fingers under the lips, and lift upwards. To close, simply press down on the same areas.

12 PK80 Series80-Column User’s Manual

Install the Ribbon Cartridge

Note: Additional ribbon cartridges are sold separately. See “Inside Sales”in Chapter 1 for ordering information and part numbers.

Ensure that the ribbon cartridge is in the printer and is fully seated (cartridge makes a distinct “snap” or “click”) with the visible portion of the ribbon straight and even before you do any printing.

1 Turn the ribbon advance knob (in the direction of the raised arrows) to

remove any slack in the ribbon.

2 Squeeze the ribbon cartridge locking tab into the cartridge, then lower

the cartridge over the print head.

3 Lower the tab side of the cartridge until it clicks.

4 Release the tab and press down on the arrow to fully seat the ribbon car-

tridge (tab clicks outward).

5 Turn the ribbon advance knob (follow raised arrows) to align the ribbon

in the front of the print head.

Operation—Chapter 2

1 Ribbon 2Lockingtab 3Advanceknob 4 Tightens ribbon

13PK80 Series 80-Column User’s Manual

OperationChapter —2

AdjustthePrintHeadGap

When the printer is powered on or awakened, the print head will find “home” by advancing away from home, then returning to home, or by returning to home if starting from another location, such as where it stopped when the last printing job was complete.

When printing is complete, the print head remains where it stopped with a low hold energy applied to the print head. Further printing activity begins from this stopped point. If there is no activity after ten seconds, the print head returns to its home position and is no longer held in place. If the print head is moved fr om this position, the printer will relocate to its home position before printing again.

The head gap adjuster is near the printer mechanism on the side opposite the green thumb wheel. The print head adjuster has five notches between the print head and the platen for different paper thicknesses.

Verify the thickness of the paper loaded into the printer.

S If you are using single-sheet forms, set the head gap adjuster to the third

notch away from the paper.

S If you are using multiple-sheet forms (2-ply or 3-ply), set the head gap

adjuster to the fourth notch away from the paper.

S If you experience frequent head jams, set the head gap adjuster to the

fifth notch away from the paper. This may stop the head jams.

S If the 2-ply and 3-ply paper have light printing, setting the gap adjuster

to a closer setting will darken the print.

This illustrating shows the print head adjuster set on its third notch.

14 PK80 Series80-Column User’s Manual

+ 58 hidden pages