Intermec PF2i, PF4i User Manual

Mid-Range Printer

| PF

User’s Manual

Intermec Technologies Corporation

Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.

There are U.S. and foreign patents pending. Wi-Fi is a registered certification mark of the Wi-Fi Alliance. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation

in the United States and/or other countries. Kimdura is a registered trademark of Kimberly Clark. Valeron is a registered trademark of Valéron Strength Films, an ITW Company. The name Centronics is wholly owned by GENICOM Corporation. TrueDoc is a registered trademark of Bitstream, Inc. TrueType is a trademark of Apple Computer Inc. Unicode is a trademark of Unicode Inc. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit

(www.openssl.org). This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com). This product uses Regex++, Index software during its operational phases. The owner of Regex++

has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice: Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright © 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty.

ii PF2i and PF4i Mid-Range Printer User’s Manual

Document Change Record

This page records changes to this document. The document was previously released as 1-960585-02.

Version Number

Date Description of Change

-001 10/2009

• Updated part number to 935-023-001.

• Combined the Fingerprint (P/N 934-022-001) and

IPL (P/N 934-020-001) versions of the user’s guides.

• Incorporated the EasyLAN User’s Guide

(P/N 1-960590-03) and the EasyCoder Printer RFID User’s Guide (P/N 934-008-002) into this manual.

• Removed configuration information from the

EasyLAN Ethernet Interface Kit Installation Instructions (P/N 1-960589-01) and the EasyLAN Wireless Interface Kit Installation Instructions (P/N 1-960610-04) and added it to this manual.

• Added information to support the latest firmware

release, including:

• USB host support

• 400 dpi support

• New keypad

• Ethernet interface

• Monotype font support

• Multiple network interfaces

• Multiple firmware support

• IPv6 functionality

• Multiple NET connections

-001 3/2008 Revised P/N 1-960585-02 to 934-031-001. Bring into Adobe FrameMaker 8.0.

-02 2/2004 Revised to support IPL v2.20. Information on Intermec Ready-To-Work Indicator added. New method for returning to factory default added. More bar codes supported.

-01 10/2003 Revised to support IPL v2.10. Information about EasyLAN Wireless interface added.

-00 5/2003 Supports original IPL version (v2.00).

PF2i and PF4i Mid-Range Printer User’s Manual iii

iv PF2i and PF4i Mid-Range Printer User’s Manual

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Using the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Learning About the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

What’s New?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Identifying the Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Selecting a Printer Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Understanding the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Understanding the Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Understanding the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Understanding the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Understanding the Printer Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Contents

Loading Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Loading Media for Tear-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Loading Tear-Off Media With Quick-Load Guides . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Loading Media for Peel-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Loading Media for Cut-Off Printing (PF4i Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Loading Media From an External Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Loading Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Printing a Test Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Creating and Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Printing on RFID Media (PF2i Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

PF2i and PF4i Mid-Range Printer User’s Manual v

Contents

Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Connecting the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Connecting the Printer to a PC Through the Serial Port . . . . . . . . . . . . . . . . . . . . . 42

Connecting the Printer to a PC Through the USB Device Port . . . . . . . . . . . . . . . 43

Connecting the Printer to a PC Through the IEEE 1284 Port . . . . . . . . . . . . . . . . 43

Connecting the Printer to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Setting Up Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Manually Configuring IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Setting Up 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring 802.11 Wireless Security Using Fingerprint . . . . . . . . . . . . 50

Configuring 802.11 Wireless Security Using IPL . . . . . . . . . . . . . . . . . . . . 53

Connecting Peripherals to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Using a USB Mass Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Connecting a Keyboard to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Connecting a Bar Code Scanner to the USB Host Port. . . . . . . . . . . . . . . . . . . . . . . 58

Connecting a USB Hub to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Configuring the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Configuring Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Configuring Your Printer From the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Configuring Your Printer From the Printer Home Page. . . . . . . . . . . . . . . . . . . . . .62

Configuring Communications Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Configuring Media Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Configuring RFID Settings (PF2i With RFID Option). . . . . . . . . . . . . . . 64

Configuring Print Engine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Configuring Web Shell Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Configuring Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Configuring General Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Configuring Mail Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Configuring SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Configuring TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Configuring the Network Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Configuring Avalanche Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Configuring SmartSystems Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Configuring Wireless LAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Configuring 802.1x Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Configuring Your Printer With PrintSet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Configuring Your Printer With Commands Sent From Your PC. . . . . . . . . . . . . .84

Configuring Your Printer Using SmartSystems Foundation . . . . . . . . . . . . . . . . . 85

Configuring Your Printer Using Wavelink Avalanche. . . . . . . . . . . . . . . . . . . . . . . .86

vi PF2i and PF4i Mid-Range Printer User’s Manual

Choosing an Ethernet or Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Choosing the Network Type From the Printer Screen . . . . . . . . . . . . . . . . . . . . . . . 87

Choosing the Network Type Using Printer Commands. . . . . . . . . . . . . . . . . . . . . .87

Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Downloading Fonts and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Troubleshooting and Maintaining the Printer. . . . . . . . . . . . . . . . . . . . . . 91

Troubleshooting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Contacting Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Understanding Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Troubleshooting Printer Problems and Finding Solutions . . . . . . . . . . . . . . . . . . . 97

Resetting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Adjusting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Adjusting the Pressure Arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Adjusting the Label Stop Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Adjusting the Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Adjusting the Ribbon Break Shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Installing Quick-Load Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Contents

Maintaining the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Cleaning the Exterior of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Cleaning the Media Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Replacing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

RS-232 Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

USB Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

USB Host Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Ethernet Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Parallel IEEE 1284 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Accessories for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

PF2i and PF4i Mid-Range Printer User’s Manual vii

Contents

Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Fingerprint Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

IPL Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Fingerprint and IPL Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Fingerprint Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Fingerprint Main Level Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Fingerprint Ser-Com,UART1 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Fingerprint Net-Com,NET1 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Fingerprint COM Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Fingerprint Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Fingerprint RFID Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Fingerprint Feedadj Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Fingerprint Media Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Fingerprint Print Defs Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

IPL Setup Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

IPL Main Level Setup Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

IPL Ser-Com Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

IPL COM Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

IPL Network Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

IPL RFID Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

IPL Test/Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

IPL Media Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

IPL Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Advanced Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Printer File System (Fingerprint) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Device Tree Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Devices and Directories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Customizing the Printer Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Web Style Guide Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Content of a Web Style Guide File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Required Environment Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Optional Environment Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

x-www-url-Encoding Syntax Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Memory and Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Creating a Web Style Guide File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

viii PF2i and PF4i Mid-Range Printer User’s Manual

Contents

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

PF2i and PF4i Mid-Range Printer User’s Manual ix

Contents

x PF2i and PF4i Mid-Range Printer User’s Manual

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand warnings, cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

Before You Begin

Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

This icon appears at the beginning of any procedure in this manual that could cause you to touch components (such as printed circuit boards) that are susceptible to damage from electrostatic discharge (ESD). When you see this icon, you must follow standard ESD guidelines to avoid damaging the equipment you are servicing.

PF2i and PF4i Mid-Range Printer User’s Manual xi

Before You Begin

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF).

Visit the Intermec technical knowledge base (Knowledge Central) at

www.intermec.com and click Support > Knowledge Central to

review technical information or to request technical support for your Intermec product.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, go to

www.intermec.com and click Support >Returns and Repairs >

Repair Locations.

For technical support in South Korea, use the after service locations listed below:

xii PF2i and PF4i Mid-Range Printer User’s Manual

AWOO Systems

102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 E-mail: mjyun@awoo.co.kr

IN Information System PTD LTD

6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr

Who Should Read This Manual

This manual is for the person who is responsible for installing, configuring, and maintaining the PF2i and PF4i.

This manual provides you with information about the features of the PF2i and PF4i, and how to install, configure, operate, maintain, and troubleshoot it.

Before You Begin

Before you work with the PF2i and PF4i, you should be familiar with your network and general networking terms, such as IP address.

Patent Information

Product is covered by one or more patents. There may be other U.S. and foreign patents pending.

xiv PF2i and PF4i Mid-Range Printer User’s Manual

Using the Printer

Use this chapter to familiarize yourself with the PF2i and PF4i printers. This chapter contains these sections:

• Learning About the Printer

• Loading Media

• Loading Ribbon

• Printing a Test Label

• Creating and Printing Labels

• Printing on RFID Media (PF2i Only)

Chapter 1 — Using the Printer

Learning About the Printer

The PF2i and PF4i Mid-Range Printers are rugged, sturdy, direct thermal printers. These compact printers provide all the features and benefits of larger bar code printers without giving up valuable space. The PF2i and PF4i include integrated USB, RS-232, and Ethernet interfaces and can easily adapt to changes in host environments or applications.

The PF2i and PF4i support a maximum print width of 2 or 4 inches, respectively. Throughout this manual, both models of the printer are referred to as “printer” unless otherwise noted.

What’s New?

This version of the PF2i and PF4i Mid-Range Printer User’s Guide includes information to support these additional features:

• The ability to choose between these printer command languages

has been added: IPL, Fingerprint, Direct Protocol, DSim, and ZSim.

• Ethernet communications is standard.

• USB host support for a mass storage device for booting the printer

and downloading fonts.

• The keypad has been updated.

• IPv6 functionality.

• The printers now support multiple network interfaces and

multiple NET connections.

• An 802.11b/g radio option is available.

The PF2i and PF4i Mid-Range Printers with an 802.11b/g radio installed are Wi-Fi® certified for interoperability with other

802.11b/g wireless LAN devices.

2 PF2i and PF4i Mid-Range Printer User’s Manual

Identifying the Parts of the Printer

Use this section to familiarize yourself with the parts of the printer.

LEDs

Screen

Keypad

Print button

Front door

Print mechanism

Media cover

Front View

Chapter 1 — Using the Printer

Wireless antenna connector (option)

Provision for IEEE 1284 parallel interface board

On/O switch

CompactFlash (CF) card slot

Ethernet interface

AC power cord socket

RS-232 serial interface

USB interface

USB host port Machine label

Back View

PF2i and PF4i Mid-Range Printer User’s Manual 3

Chapter 1 — Using the Printer

Selecting a Printer Language

Your printer comes loaded with different printer command languages. The first time you start your printer, you are prompted to select a printer language. The language you select automatically runs each time you turn on your printer.

Printer Language Descriptions

Printer Language

Fingerprint Intermec Fingerprint is a BASIC-inspired, printer-resident

Intermec Printer Language (IPL)

ZSim ZSim is a Zebra™ interpreter program that interprets ZPL

DSim DSim is a Datamax™ simulation program that runs

Description

programming language you use to design label formats and write custom printer application software.

IPL is an easy-to-use programming language that lets you design, download, and modify formats.

II or later programs. To setup, configure, and use ZSim, see the ZSim Programmer’s Guide.

Datamax programs. To setup, configure, and use DSim, see the DSim Programmer’s Guide.

To select your printer language

• Press the key that corresponds to the printer language you want to

run on your printer.

Status

F1=FP, F2=IPL F3=ZSIM, F4=DSIM

Shift

Startup Screen: This screen appears the first time you turn on your printer.

The language you select automatically runs each time you turn on your printer.

4 PF2i and PF4i Mid-Range Printer User’s Manual

Chapter 1 — Using the Printer

Once your printer is running a particular printer language, you can change the printer language from the Setup menu. The way that you access the command language menu depends on which language you are currently running.

Changing the Printer Language From the Setup Menu

Language How to Access the Command Language Menu

IPL

• Go to SETUP > TEST/SERVICE > CMD

LANGUAGE.

Fingerprint or

• Go to SETUP > PRINT DEFS > CMD LANGUAGE.

Direct Protocol

ZSim or DSim

1 Press T. 2 Enter the Fingerprint password: 8311. 3 Press E. 4 Go to SETUP > PRINT DEFS > CMD LANGUAGE.

You can also change the printer language from the printer’s home page. For help, see “Configuring Your Printer From the Printer

Home Page” on page 62.

Understanding the Control Panel

The control panel provides buttons, LEDs, and a liquid crystal display (LCD) for you to interact with the printer.

Status

7 8 9

4 5 6

Shift

1 2 3

./- 0

Clear

Control Panel: Use this illustration to familiarize yourself with the buttons and lights on the printer.

PF2i and PF4i Mid-Range Printer User’s Manual 5

Pause

Setup

Feed

Enter

Chapter 1 — Using the Printer

Understanding the Buttons

Use the buttons and button combinations to perform functions on the printer. If you are using Fingerprint applications, you can assign custom functions to each button or disable individual buttons. For help, see the Intermec Fingerprint Developer’s Guide.

Understanding the Function Buttons

Button Name Button Description

Print Feeds or pauses a print job. Reprints the last

Pause P Pauses and resumes printing. Pause + Shift P + S Stops a Fingerprint application. Setup E Enters Setup mode. Feed F Feeds a blank label or other media type. Feed + Shift F + S Perform a Testfeed (feed a blank label and adjust

i I Display error messages, Ready-to-Work status,

< > L or R After you press I, use these buttons to scroll

printed label

the media feed).

and communication channel information.

through error and information messages.

Understanding the LEDs

The printer has three LEDs: Power, Status, and the Intermec Readyto-Work® indicator.

Understanding the LEDs

LED Icon State Description

Power Solid green Power is on.

Status Status Solid green The printer is ready.

Flashing green The printer is communicating.

Solid red There is a printer error. For more

information, see “Troubleshooting

the Printer” on page 92.

6 PF2i and PF4i Mid-Range Printer User’s Manual

Understanding the LEDs (continued)

LED Icon State Description

Intermec Ready-toWork Indicator

Off The Intermec Ready-to-Work Indicator

is off when the printer:

• is in Setup mode (you pressed T on

the keypad).

• is in Information mode (after you

press the I button).

• firmware is being upgraded.

Solid blue The printer is powered on and

operating.

Blinking blue A blinking light indicates one of these

conditions:

• The printer is initializing.

• The printer is waiting for external

resources.

• There is a printer error that requires

you to perform an action. For more information, see “Troubleshooting

the Printer” on page 92.

Chapter 1 — Using the Printer

Understanding the Screen

The screen provides background illumination and displays two lines of text, each with 16 characters. The screen displays error messages, as well as useful information when you start, setup, and upgrade your printer.

The Intermec Fingerprint programming language and Intermec Direct Protocol allow custom-made messages to be composed and displayed according to the requirements of the application.

PF2i and PF4i Mid-Range Printer User’s Manual 7

Chapter 1 — Using the Printer

Understanding the Printer Sounds

The printer plays sounds in response to certain actions. The sounds that are played depend on which version of firmware you are running:

• If you are running IPL:

• the printer beeps when you press a button.

• the printer beeps continuously if the printer is out of media or

ribbon.

• you can use an IPL command to create an audio alarm. For

help, see the Intermec Printer Language (IPL) Developer’s

Guide.

• If you are running Fingerprint:

• the printer beeps when you press a button. You can also use a

Fingerprint command to turn off this beep.

• the printer beeps when an error occurs.

• you can use Fingerprint commands to specify the frequency

and duration of beeps for different conditions or even make the printer play simple melodies. For help, see the Intermec

Fingerprint Developer’s Guide.

Loading Media

The printer can print on labels, tickets, tags, and continuous stock in various forms. The method you use to load media depends on how you want the printer to operate. The printer can print in these modes:

• Tear-off (straight-through)

• Tear-off with Quick-Load (straight-through)

• Cut-off (PF4i only)

• Peel-off (self-strip)

• External supply

If you are using Fingerprint, use the F key to load the same type of media. If you change the media type, or if the printer does not feed the media properly, simultaneously press the S and F keys to perform a “testfeed.”

8 PF2i and PF4i Mid-Range Printer User’s Manual

If you are using IPL, save the label with the sensitivity number attached to the media roll. You need this number to set the media sensitivity.

Loading Media for Tear-Off Printing

In tear-off, or straight-through, printing mode, you manually tear off the media against the printer’s tear bar. In tear-off mode, use these types of media:

• Non-adhesive continuous stock

• Self-adhesive continuous stock with liner

• Self-adhesive labels with liner

• Tickets with gaps (gap stock), with or without perforations

• Tickets with black marks (mark stock), with or without

perforations

You can also install an optional label taken sensor so that the next copy in the batch is not printed until the current copy is removed. For more information, see “Accessories for the Printer” on page 143.

To load media for tear-off printing

1 Open the media cover.

Chapter 1 — Using the Printer

PF2i and PF4i Mid-Range Printer User’s Manual 9

Chapter 1 — Using the Printer

2 To raise the printhead, turn the printhead lift lever clockwise.

3 Remove any empty core from the media supply hub.

10 PF2i and PF4i Mid-Range Printer User’s Manual

Chapter 1 — Using the Printer

4 Fit a new roll of media on the supply hub. Adjust the edge guide so

the roll becomes flush with the center section.

5 Route the media through the print mechanism and push it toward

the center section as far as it goes.

Route the Media

PF2i and PF4i Mid-Range Printer User’s Manual 11

Chapter 1 — Using the Printer

Media Path

6 To lower the printhead, turn the printhead lift lever counter-

clockwise.

12 PF2i and PF4i Mid-Range Printer User’s Manual

Chapter 1 — Using the Printer

7 Adjust the position of the green edge guide so the media is guided

with a minimum of play.

8 Close the media cover.

9 Press the Print button to advance the media and adjust the media

feed. Tear off the media by pulling it downwards.

PF2i and PF4i Mid-Range Printer User’s Manual 13

Chapter 1 — Using the Printer

Loading Tear-Off Media With Quick-Load Guides

You can use a set of optional quick-load guides to make loading media for tear-off printing easier. To order quick-load guides, contact your Intermec representative. For help installing the Quick-Load guides, see “Installing Quick-Load Guides” on page 110.

To load tear-off media with quick-load guides

1 Open the media cover.

2 Remove any empty core from the media supply roll post.

14 PF2i and PF4i Mid-Range Printer User’s Manual

Chapter 1 — Using the Printer

3 Fit a new roll of media on the supply post. Adjust the edge guide

so the roll becomes flush with the center section.

4 If necessary, adjust the outer quick-load guide to fit the width of

the media.

PF2i and PF4i Mid-Range Printer User’s Manual 15

Chapter 1 — Using the Printer

5 Insert the media between the guides and feed the media forward

until it reaches the platen roller and stops.

6 Press the Print button while pushing the media forward. Tear off

the media by pulling it downward.

7 Close the media cover.

Loading Media for Peel-Off Printing

In peel-off, or self-strip mode, self-adhesive labels are separated from the liner immediately after printing. Peel-off printing:

• can only be used for self-adhesive labels with liner.

• cannot be performed with optional quick-load guides installed.

• sets high demands on the media, such as label stiffness, release

characteristics of the adhesive and liner, and resistance against electrostatic charging. Consult your media supplier or test the media to make sure that it is suitable for your application.

• may limit registration performance when printing on labels that

have a label length of less than 25 mm (1 in).

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+ 162 hidden pages