Intermec PF2i, PF4i User Manual

PF
2i
Mid-Range Printer
| PF
4i
User’s Manual
Intermec Technologies Corporation
Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2008 - 2009 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.
There are U.S. and foreign patents pending. Wi-Fi is a registered certification mark of the Wi-Fi Alliance. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries. Kimdura is a registered trademark of Kimberly Clark. Valeron is a registered trademark of Valéron Strength Films, an ITW Company. The name Centronics is wholly owned by GENICOM Corporation. TrueDoc is a registered trademark of Bitstream, Inc. TrueType is a trademark of Apple Computer Inc. Unicode is a trademark of Unicode Inc. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(www.openssl.org). This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com). This product uses Regex++, Index software during its operational phases. The owner of Regex++
has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice: Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright © 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty.
Document Change Record
This page records changes to this document. The document was previously released as 1-960585-02.
Version Number
Date Description of Change
-001 10/2009
Updated part number to 935-023-001.
Combined the Fingerprint (P/N 934-022-001) and
IPL (P/N 934-020-001) versions of the user’s guides.
Incorporated the EasyLAN User’s Guide
(P/N 1-960590-03) and the EasyCoder Printer RFID User’s Guide (P/N 934-008-002) into this manual.
Removed configuration information from the
EasyLAN Ethernet Interface Kit Installation Instructions (P/N 1-960589-01) and the EasyLAN Wireless Interface Kit Installation Instructions (P/N 1-960610-04) and added it to this manual.
Added information to support the latest firmware
release, including:
USB host support
400 dpi support
New keypad
Ethernet interface
Monotype font support
Multiple network interfaces
Multiple firmware support
IPv6 functionality
Multiple NET connections
-001 3/2008 Revised P/N 1-960585-02 to 934-031-001. Bring into Adobe FrameMaker 8.0.
-02 2/2004 Revised to support IPL v2.20. Information on Intermec Ready-To-Work Indicator added. New method for returning to factory default added. More bar codes supported.
-01 10/2003 Revised to support IPL v2.10. Information about EasyLAN Wireless interface added.
-00 5/2003 Supports original IPL version (v2.00).
PF2i and PF4i Mid-Range Printer User’s Manual iii
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Using the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1
Learning About the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What’s New?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Identifying the Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Selecting a Printer Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Understanding the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Understanding the Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Understanding the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Understanding the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Understanding the Printer Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Contents
Loading Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Loading Media for Tear-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Loading Tear-Off Media With Quick-Load Guides . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Loading Media for Peel-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Loading Media for Cut-Off Printing (PF4i Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Loading Media From an External Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Loading Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Printing a Test Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Creating and Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Printing on RFID Media (PF2i Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
PF2i and PF4i Mid-Range Printer User’s Manual v
Contents
Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
2
Connecting the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Connecting the Printer to a PC Through the Serial Port . . . . . . . . . . . . . . . . . . . . . 42
Connecting the Printer to a PC Through the USB Device Port . . . . . . . . . . . . . . . 43
Connecting the Printer to a PC Through the IEEE 1284 Port . . . . . . . . . . . . . . . . 43
Connecting the Printer to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Setting Up Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Manually Configuring IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Setting Up 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configuring 802.11 Wireless Security Using Fingerprint . . . . . . . . . . . . 50
Configuring 802.11 Wireless Security Using IPL . . . . . . . . . . . . . . . . . . . . 53
Connecting Peripherals to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using a USB Mass Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Connecting a Keyboard to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Connecting a Bar Code Scanner to the USB Host Port. . . . . . . . . . . . . . . . . . . . . . . 58
Connecting a USB Hub to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Configuring the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
3
Configuring Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Configuring Your Printer From the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Configuring Your Printer From the Printer Home Page. . . . . . . . . . . . . . . . . . . . . .62
Configuring Communications Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configuring Media Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configuring RFID Settings (PF2i With RFID Option). . . . . . . . . . . . . . . 64
Configuring Print Engine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Configuring Web Shell Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Configuring Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Configuring General Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Configuring Mail Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Configuring SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Configuring TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configuring the Network Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Configuring Avalanche Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Configuring SmartSystems Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Configuring Wireless LAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Configuring 802.1x Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Configuring Your Printer With PrintSet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Configuring Your Printer With Commands Sent From Your PC. . . . . . . . . . . . . .84
Configuring Your Printer Using SmartSystems Foundation . . . . . . . . . . . . . . . . . 85
Configuring Your Printer Using Wavelink Avalanche. . . . . . . . . . . . . . . . . . . . . . . .86
vi PF2i and PF4i Mid-Range Printer User’s Manual
Choosing an Ethernet or Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Choosing the Network Type From the Printer Screen . . . . . . . . . . . . . . . . . . . . . . . 87
Choosing the Network Type Using Printer Commands. . . . . . . . . . . . . . . . . . . . . .87
Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Downloading Fonts and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Troubleshooting and Maintaining the Printer. . . . . . . . . . . . . . . . . . . . . . 91
4
Troubleshooting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Contacting Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Understanding Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Troubleshooting Printer Problems and Finding Solutions . . . . . . . . . . . . . . . . . . . 97
Resetting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Adjusting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Adjusting the Pressure Arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Adjusting the Label Stop Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Adjusting the Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Adjusting the Ribbon Break Shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Installing Quick-Load Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Contents
Maintaining the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Cleaning the Exterior of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Cleaning the Media Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Replacing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
A
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
RS-232 Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
USB Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
USB Host Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Ethernet Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Parallel IEEE 1284 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Accessories for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
PF2i and PF4i Mid-Range Printer User’s Manual vii
Contents
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
B
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Fingerprint Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
IPL Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Fingerprint and IPL Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
C
Fingerprint Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Fingerprint Main Level Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Fingerprint Ser-Com,UART1 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Fingerprint Net-Com,NET1 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Fingerprint COM Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Fingerprint Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Fingerprint RFID Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Fingerprint Feedadj Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Fingerprint Media Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Fingerprint Print Defs Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
IPL Setup Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
IPL Main Level Setup Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
IPL Ser-Com Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
IPL COM Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
IPL Network Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
IPL RFID Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
IPL Test/Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
IPL Media Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
IPL Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Advanced Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
D
Printer File System (Fingerprint) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Device Tree Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Devices and Directories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Customizing the Printer Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Web Style Guide Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Content of a Web Style Guide File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Required Environment Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Optional Environment Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
x-www-url-Encoding Syntax Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Memory and Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Creating a Web Style Guide File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
viii PF2i and PF4i Mid-Range Printer User’s Manual
Contents
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
I
PF2i and PF4i Mid-Range Printer User’s Manual ix
Contents
x PF2i and PF4i Mid-Range Printer User’s Manual

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand warnings, cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.
A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.
Before You Begin
Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.
This icon appears at the beginning of any procedure in this manual that could cause you to touch components (such as printed circuit boards) that are susceptible to damage from electrostatic discharge (ESD). When you see this icon, you must follow standard ESD guidelines to avoid damaging the equipment you are servicing.
PF2i and PF4i Mid-Range Printer User’s Manual xi
Before You Begin

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF).
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your Intermec product.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, go to
www.intermec.com and click Support >Returns and Repairs >
Repair Locations.
For technical support in South Korea, use the after service locations listed below:
xii PF2i and PF4i Mid-Range Printer User’s Manual
AWOO Systems
102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 E-mail: mjyun@awoo.co.kr
IN Information System PTD LTD
6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr

Who Should Read This Manual

This manual is for the person who is responsible for installing, configuring, and maintaining the PF2i and PF4i.
This manual provides you with information about the features of the PF2i and PF4i, and how to install, configure, operate, maintain, and troubleshoot it.
Before You Begin
Before you work with the PF2i and PF4i, you should be familiar with your network and general networking terms, such as IP address.

Related Documents

This table contains a list of related Intermec documents and their part numbers.
Document Title Part Number
Intermec Fingerprint Developer’s Guide P/N 934-019-xxx
Intermec Fingerprint Command Reference Manual P/N 937-005-xxx
Intermec Printer Language (IPL) Developer’s Guide P/N 934-013-xxx
Intermec Printer Language (IPL) Command Reference Manual
DSim Programmer’s Guide P/N 937-008-xxx
ZSim Programmer’s Guide P/N 937-009-xxx
PF2i and PF4i Mid-Range Printer User’s Manual xiii
P/N 937-007-xxx
Before You Begin
The Intermec web site at www.intermec.com contains our documents (as PDF files) that you can download for free.
To do wnload docume nts
1 Visit the Intermec web site at www.intermec.com.
2 Click Support > Manuals.
3 Use the Product Category field, the Product Family field, and
the Product field to help you locate the product whose documentation you want to download.

Patent Information

Product is covered by one or more patents. There may be other U.S. and foreign patents pending.
xiv PF2i and PF4i Mid-Range Printer User’s Manual
1
Using the Printer
Use this chapter to familiarize yourself with the PF2i and PF4i printers. This chapter contains these sections:
Learning About the Printer
Loading Media
Loading Ribbon
Printing a Test Label
Creating and Printing Labels
Printing on RFID Media (PF2i Only)
1
Chapter 1 — Using the Printer

Learning About the Printer

The PF2i and PF4i Mid-Range Printers are rugged, sturdy, direct thermal printers. These compact printers provide all the features and benefits of larger bar code printers without giving up valuable space. The PF2i and PF4i include integrated USB, RS-232, and Ethernet interfaces and can easily adapt to changes in host environments or applications.
The PF2i and PF4i support a maximum print width of 2 or 4 inches, respectively. Throughout this manual, both models of the printer are referred to as “printer” unless otherwise noted.

What’s New?

This version of the PF2i and PF4i Mid-Range Printer User’s Guide includes information to support these additional features:
The ability to choose between these printer command languages
has been added: IPL, Fingerprint, Direct Protocol, DSim, and ZSim.
Ethernet communications is standard.
USB host support for a mass storage device for booting the printer
and downloading fonts.
The keypad has been updated.
IPv6 functionality.
The printers now support multiple network interfaces and
multiple NET connections.
An 802.11b/g radio option is available.
The PF2i and PF4i Mid-Range Printers with an 802.11b/g radio installed are Wi-Fi® certified for interoperability with other
802.11b/g wireless LAN devices.
2 PF2i and PF4i Mid-Range Printer User’s Manual

Identifying the Parts of the Printer

Use this section to familiarize yourself with the parts of the printer.
LEDs
Screen
Keypad
Print button
Front door
Print mechanism
Media cover
Front View
Chapter 1 — Using the Printer
Wireless antenna connector (option)
Provision for IEEE 1284 parallel interface board
On/O switch
CompactFlash (CF) card slot
Ethernet interface
AC power cord socket
RS-232 serial interface
USB interface
USB host port Machine label
Back View
PF2i and PF4i Mid-Range Printer User’s Manual 3
Chapter 1 — Using the Printer

Selecting a Printer Language

Your printer comes loaded with different printer command languages. The first time you start your printer, you are prompted to select a printer language. The language you select automatically runs each time you turn on your printer.
Printer Language Descriptions
Printer Language
Fingerprint Intermec Fingerprint is a BASIC-inspired, printer-resident
Intermec Printer Language (IPL)
ZSim ZSim is a Zebra™ interpreter program that interprets ZPL
DSim DSim is a Datamax™ simulation program that runs
Description
programming language you use to design label formats and write custom printer application software.
IPL is an easy-to-use programming language that lets you design, download, and modify formats.
II or later programs. To setup, configure, and use ZSim, see the ZSim Programmer’s Guide.
Datamax programs. To setup, configure, and use DSim, see the DSim Programmer’s Guide.
To select your printer language
Press the key that corresponds to the printer language you want to
run on your printer.
Status
PF
4i
F1=FP, F2=IPL F3=ZSIM, F4=DSIM
Shift
F1
F2
F4
F3
F5
Startup Screen: This screen appears the first time you turn on your printer.
The language you select automatically runs each time you turn on your printer.
4 PF2i and PF4i Mid-Range Printer User’s Manual
Chapter 1 — Using the Printer
Once your printer is running a particular printer language, you can change the printer language from the Setup menu. The way that you access the command language menu depends on which language you are currently running.
Changing the Printer Language From the Setup Menu
Language How to Access the Command Language Menu
IPL
Go to SETUP > TEST/SERVICE > CMD
LANGUAGE.
Fingerprint or
Go to SETUP > PRINT DEFS > CMD LANGUAGE.
Direct Protocol
ZSim or DSim
1 Press T. 2 Enter the Fingerprint password: 8311. 3 Press E. 4 Go to SETUP > PRINT DEFS > CMD LANGUAGE.
You can also change the printer language from the printer’s home page. For help, see “Configuring Your Printer From the Printer
Home Page” on page 62.

Understanding the Control Panel

The control panel provides buttons, LEDs, and a liquid crystal display (LCD) for you to interact with the printer.
Status
PF
4i
7 8 9
4 5 6
Shift
F1
F2
F4
F3
F5
1 2 3
./- 0
Clear
Control Panel: Use this illustration to familiarize yourself with the buttons and lights on the printer.
PF2i and PF4i Mid-Range Printer User’s Manual 5
Pause
Setup
Feed
Enter
Chapter 1 — Using the Printer
Understanding the Buttons
Use the buttons and button combinations to perform functions on the printer. If you are using Fingerprint applications, you can assign custom functions to each button or disable individual buttons. For help, see the Intermec Fingerprint Developer’s Guide.
Understanding the Function Buttons
Button Name Button Description
Print Feeds or pauses a print job. Reprints the last
Pause P Pauses and resumes printing. Pause + Shift P + S Stops a Fingerprint application. Setup E Enters Setup mode. Feed F Feeds a blank label or other media type. Feed + Shift F + S Perform a Testfeed (feed a blank label and adjust
i I Display error messages, Ready-to-Work status,
< > L or R After you press I, use these buttons to scroll
printed label
the media feed).
and communication channel information.
through error and information messages.
Understanding the LEDs
The printer has three LEDs: Power, Status, and the Intermec Ready­to-Work® indicator.
Understanding the LEDs
LED Icon State Description
Power Solid green Power is on.
Status Status Solid green The printer is ready.
Flashing green The printer is communicating.
Solid red There is a printer error. For more
information, see “Troubleshooting
the Printer” on page 92.
6 PF2i and PF4i Mid-Range Printer User’s Manual
Understanding the LEDs (continued)
LED Icon State Description
Intermec Ready-to­Work Indicator
Off The Intermec Ready-to-Work Indicator
is off when the printer:
is in Setup mode (you pressed T on
the keypad).
is in Information mode (after you
press the I button).
firmware is being upgraded.
Solid blue The printer is powered on and
operating.
Blinking blue A blinking light indicates one of these
conditions:
The printer is initializing.
The printer is waiting for external
resources.
There is a printer error that requires
you to perform an action. For more information, see “Troubleshooting
the Printer” on page 92.
Chapter 1 — Using the Printer
Understanding the Screen
The screen provides background illumination and displays two lines of text, each with 16 characters. The screen displays error messages, as well as useful information when you start, setup, and upgrade your printer.
The Intermec Fingerprint programming language and Intermec Direct Protocol allow custom-made messages to be composed and displayed according to the requirements of the application.
PF2i and PF4i Mid-Range Printer User’s Manual 7
Chapter 1 — Using the Printer

Understanding the Printer Sounds

The printer plays sounds in response to certain actions. The sounds that are played depend on which version of firmware you are running:
If you are running IPL:
the printer beeps when you press a button.
the printer beeps continuously if the printer is out of media or
ribbon.
you can use an IPL command to create an audio alarm. For
help, see the Intermec Printer Language (IPL) Developer’s
Guide.
If you are running Fingerprint:
the printer beeps when you press a button. You can also use a
Fingerprint command to turn off this beep.
the printer beeps when an error occurs.
you can use Fingerprint commands to specify the frequency
and duration of beeps for different conditions or even make the printer play simple melodies. For help, see the Intermec
Fingerprint Developer’s Guide.

Loading Media

The printer can print on labels, tickets, tags, and continuous stock in various forms. The method you use to load media depends on how you want the printer to operate. The printer can print in these modes:
Tear-off (straight-through)
Tear-off with Quick-Load (straight-through)
Cut-off (PF4i only)
Peel-off (self-strip)
External supply
If you are using Fingerprint, use the F key to load the same type of media. If you change the media type, or if the printer does not feed the media properly, simultaneously press the S and F keys to perform a “testfeed.”
8 PF2i and PF4i Mid-Range Printer User’s Manual
If you are using IPL, save the label with the sensitivity number attached to the media roll. You need this number to set the media sensitivity.

Loading Media for Tear-Off Printing

In tear-off, or straight-through, printing mode, you manually tear off the media against the printer’s tear bar. In tear-off mode, use these types of media:
Non-adhesive continuous stock
Self-adhesive continuous stock with liner
Self-adhesive labels with liner
Tickets with gaps (gap stock), with or without perforations
Tickets with black marks (mark stock), with or without
perforations
You can also install an optional label taken sensor so that the next copy in the batch is not printed until the current copy is removed. For more information, see “Accessories for the Printer” on page 143.
To load media for tear-off printing
1 Open the media cover.
Chapter 1 — Using the Printer
PF2i and PF4i Mid-Range Printer User’s Manual 9
Chapter 1 — Using the Printer
2
1
4
3
2 To raise the printhead, turn the printhead lift lever clockwise.
3 Remove any empty core from the media supply hub.
10 PF2i and PF4i Mid-Range Printer User’s Manual
Chapter 1 — Using the Printer
2
1
4
3
bw
fw
4 Fit a new roll of media on the supply hub. Adjust the edge guide so
the roll becomes flush with the center section.
5 Route the media through the print mechanism and push it toward
the center section as far as it goes.
Route the Media
PF2i and PF4i Mid-Range Printer User’s Manual 11
Chapter 1 — Using the Printer
Media Path
6 To lower the printhead, turn the printhead lift lever counter-
clockwise.
12 PF2i and PF4i Mid-Range Printer User’s Manual
Chapter 1 — Using the Printer
7 Adjust the position of the green edge guide so the media is guided
with a minimum of play.
8 Close the media cover.
9 Press the Print button to advance the media and adjust the media
feed. Tear off the media by pulling it downwards.
PF2i and PF4i Mid-Range Printer User’s Manual 13
Chapter 1 — Using the Printer
2
1
4
3

Loading Tear-Off Media With Quick-Load Guides

You can use a set of optional quick-load guides to make loading media for tear-off printing easier. To order quick-load guides, contact your Intermec representative. For help installing the Quick-Load guides, see “Installing Quick-Load Guides” on page 110.
To load tear-off media with quick-load guides
1 Open the media cover.
2 Remove any empty core from the media supply roll post.
14 PF2i and PF4i Mid-Range Printer User’s Manual
Chapter 1 — Using the Printer
2
1
4
3
3 Fit a new roll of media on the supply post. Adjust the edge guide
so the roll becomes flush with the center section.
4 If necessary, adjust the outer quick-load guide to fit the width of
the media.
PF2i and PF4i Mid-Range Printer User’s Manual 15
Chapter 1 — Using the Printer
5 Insert the media between the guides and feed the media forward
until it reaches the platen roller and stops.
6 Press the Print button while pushing the media forward. Tear off
the media by pulling it downward.
7 Close the media cover.

Loading Media for Peel-Off Printing

In peel-off, or self-strip mode, self-adhesive labels are separated from the liner immediately after printing. Peel-off printing:
can only be used for self-adhesive labels with liner.
cannot be performed with optional quick-load guides installed.
sets high demands on the media, such as label stiffness, release
characteristics of the adhesive and liner, and resistance against electrostatic charging. Consult your media supplier or test the media to make sure that it is suitable for your application.
may limit registration performance when printing on labels that
have a label length of less than 25 mm (1 in).
You can also install an optional label taken sensor so that the next copy in the batch is not printed until the current copy is removed. For more information, see “Accessories for the Printer” on page 143.
16 PF2i and PF4i Mid-Range Printer User’s Manual
Chapter 1 — Using the Printer
To load media for peel-off printing
1 Open the media cover.
2 Turn the printhead lift lever clockwise to raise the printhead.
PF2i and PF4i Mid-Range Printer User’s Manual 17
Chapter 1 — Using the Printer
2
1
4
3
3 Pull out the handle to collapse the takeup hub, and then remove
any liner.
4 Remove any empty core from the media supply roll post.
18 PF2i and PF4i Mid-Range Printer User’s Manual
Chapter 1 — Using the Printer
2
1
4
3
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5 Fit a new roll of media on the supply post. Fold up and adjust the
edge guide so the roll becomes flush with the center section.
6 Remove labels from the first 50 cm (20 in) of the liner. Route the
liner through the print mechanism and push it inward toward the center section as far as it goes.
PF2i and PF4i Mid-Range Printer User’s Manual 19
Chapter 1 — Using the Printer
bw
fw
7 Route the liner around the tear bar and the liner drive roller and
back under the print mechanism and guide shafts.
Route the Liner
Media and Liner Path
20 PF2i and PF4i Mid-Range Printer User’s Manual
Chapter 1 — Using the Printer
8 Insert the start of the liner under the lip of the takeup hub, and
then rotate the hub counterclockwise a few turns to wind up some of the liner.
Wind Up the Liner
Media and Liner Path
PF2i and PF4i Mid-Range Printer User’s Manual 21
Chapter 1 — Using the Printer
9 Turn the printhead lift lever counterclockwise to engage the
printhead.
10 Adjust the position of the green edge guide so the media is guided
with a minimum of play.
22 PF2i and PF4i Mid-Range Printer User’s Manual
Chapter 1 — Using the Printer
11 Close the media cover.
12 Adjust the label taken sensor (LTS) so that the media feeds
correctly.
a On your printer’s keypad, press T to enter the Setup menu.
b If you are using Fingerprint, go to PRINT DEFS > LTS > LTS
ADJUST.
If you are using IPL, go to CONFIGURATION > LTS CALIBRATION and press E.
c Press E to self-calibrate the LTS.
d When you are prompted, remove your test label.
e Press E.
13 Your printer is configured for Peel-Off mode. Press T to exit the
Setup menu.
14 Press the Print button to advance the media and adjust the media
feed.
PF2i and PF4i Mid-Range Printer User’s Manual 23
Chapter 1 — Using the Printer

Loading Media for Cut-Off Printing (PF4i Only)

You can install the automatic paper cutter option to cut off the media. Cut-off printing can be used for non-adhesive continuous stock and self-adhesive labels with liner (cut only liner between labels). The cutter option:
is designed for paper-based media with a thickness between
60 and 175 μm, roughly corresponding to a paper weight of 60 to 175 grams/m
should not be used to cut through labels, because the adhesive
sticks to the shears, which can damage the cutter.
can be used with both standard edge guide and the quick-load
guides.
You can also install an optional label taken sensor so that the next copy in the batch is not printed until the current copy is removed. For more information, see “Accessories for the Printer” on page 143.
To load media for cut-off printing
1 Turn off the printer.
2 Open the cutter and media cover.
2
(basis weight 40 to 120 lb).
24 PF2i and PF4i Mid-Range Printer User’s Manual
Chapter 1 — Using the Printer
2
1
4
3
3 Turn the printhead lift lever clockwise to raise the printhead.
4 Remove any empty core from the media supply roll post.
PF2i and PF4i Mid-Range Printer User’s Manual 25
Chapter 1 — Using the Printer
2
1
4
3
5 Fit a new roll of media on the supply post. Adjust the edge guide
so the roll becomes flush with the center section.
6 Route the media through the print mechanism and cutter. Then,
push it towards the center section as far as it will go.
Route the Media
26 PF2i and PF4i Mid-Range Printer User’s Manual
Chapter 1 — Using the Printer
Media Path
7 Turn the printhead lift lever counterclockwise to engage the
printhead.
PF2i and PF4i Mid-Range Printer User’s Manual 27
Chapter 1 — Using the Printer
8 Adjust the position of the green edge guide so the media is guided
with a minimum of play. Lock with the nut.
9 Close the media cover.
28 PF2i and PF4i Mid-Range Printer User’s Manual
Chapter 1 — Using the Printer
10 Close the cutter while pulling the media tight.
11 Press the Print button to advance the media and adjust the media
feed. The labels can be collected on an optional tray.
PF2i and PF4i Mid-Range Printer User’s Manual 29
Chapter 1 — Using the Printer

Loading Media From an External Supply

You can place the media supply, such as fanfold tickets or tags, behind the printer. The external supply can be used with tear-off (straight­through) and cut-off printing.
Note: Make sure to protect the media from dust, dirt, or other foreign particles that can impair the printout quality or cause unnecessary wear to the printhead.
Fanfold Media Path

Loading Ribbon

The printer can perform direct thermal printing on special heat­sensitive media or thermal transfer printing on special ink-coated ribbon. The printer can use transfer ribbon rolls wound with the ink­coated side facing either outward or inward.
Thermal transfer printing lets you use a wide range of receiving face materials and provides a durable printout that is less vulnerable to external influences, such as oil, chemicals, heat, and sunlight than direct thermal printing. Make sure to select ribbon that matches the type of receiving face material and set up the printer accordingly.
30 PF2i and PF4i Mid-Range Printer User’s Manual
Chapter 1 — Using the Printer
To lo ad ribb on
1 Open the media cover.
2 Turn the printhead lift lever clockwise to raise the printhead.
PF2i and PF4i Mid-Range Printer User’s Manual 31
Chapter 1 — Using the Printer
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fw
bw
fw
3 If necessary, remove any used ribbon and empty ribbon cores.
4 Slide the ribbon roll onto the supply hub so the ink-coated side
faces down when the ribbon is routed through the print mechanism.
32 PF2i and PF4i Mid-Range Printer User’s Manual
Chapter 1 — Using the Printer
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fw
5 Route the ribbon through the print mechanism above the
transparent upper LSS guide and pull out approximately 20 cm (8 in) of ribbon leader.
6 Without releasing the ribbon, turn the printhead lift lever
counterclockwise to engage the printhead and lock the ribbon.
PF2i and PF4i Mid-Range Printer User’s Manual 33
Chapter 1 — Using the Printer
bw
fw
7 Slide the empty cardboard core onto the ribbon rewind hub so the
ribbon is wound up when the hub rotates counterclockwise.
8 Turn the printhead lift lever clockwise to raise the printhead and
release the ribbon.
34 PF2i and PF4i Mid-Range Printer User’s Manual
Chapter 1 — Using the Printer
9 Manually advance the ribbon until all of the transparent leader
has passed the printhead and the ribbon becomes tight.
10 Turn the printhead lift knob counterclockwise to engage the
printhead.
PF2i and PF4i Mid-Range Printer User’s Manual 35
Chapter 1 — Using the Printer
2
1
4
3
bw
fw
11 Close the media cover.
12 Set the Paper Type to Thermal Transfer Ribbon (TTR).
a On your printer’s keypad, press T to enter the Setup menu.
b If you are using Fingerprint, go to Media > Paper Type >
Transfer.
If you are using IPL, go to Media > Paper Type > TTR.
c Press E.
d Press T to exit the Setup menu.

Printing a Test Label

You can print a test label (perform a testprint) to:
make sure that your printer is working properly.
get your printer’s setup, hardware, and network information.
get RFID tag information.
36 PF2i and PF4i Mid-Range Printer User’s Manual
check print quality and determine which adjustments to make.
Chapter 1 — Using the Printer
To perform a testprint
1 Press T to enter the Setup menu, and use the keypad to go to the
TESTPRINT menu:
If you are running Fingerprint, go to SETUP > PRINT DEFS >
TESTPRINT.
If you are running IPL, go to SETUP > TEST/SERVICE >
TESTPRINT > CONFIG.
2 Select a testprint to perform. For more information, see the next
tables.
Fingerprint Testprint Options
Testprint Description
Diamonds Prints a diamond pattern.
Chess Prints a chess board pattern.
Bar Codes #1 Prints a horizontal set of bar codes.
Bar Codes #2 Prints a vertical set of bar codes.
Setup Info Contains current configuration parameters stored in the
printer’s memory, defined pages, defined formats, defined graphics, defined fonts, and any installed printer options.
Hardware Info Contains printer memory information; printer mileage;
printhead settings; firmware checksum, program, and version number.
RFID Test Label Prints an RFID test label that includes the tag type name.
Network Info Contains WINS name, MAC address, IP selection, IP
address, netmask, default router, name server, mail server, primary WINS server, secondary WINS server, and network statistics.
IPL Testprint Options
Testprint Description
Config
SW Contains current configuration parameters stored
in the printer’s memory, defined pages, defined formats, defined graphics, defined fonts, and any installed printer options.
PF2i and PF4i Mid-Range Printer User’s Manual 37
Chapter 1 — Using the Printer
IPL Testprint Options (continued)
Testprint Description
HW Contains printer memory information; printer
Network Contains WINS name, MAC address, IP selection, IP
RFID Test Label Prints an RFID test label that includes the tag type
Test Labels
Pitch Contains an even pattern of small dots that reveals
Print Quality Contains bar codes with different characteristics
Format
All > Print Formats Contains a single format that you can use to
Page
All > Print Pages Tests the ability of the printer to receive and print
UDC
All > Print UDC Tests the ability of the printer to receive and print
Font Contains all the characters in a single font. This
mileage; printhead settings; firmware checksum, program, and version number.
address, netmask, default router, name server, mail server, primary WINS server, secondary WINS server, and network statistics.
name.
failing printhead dots and variations of printout darkness due to uneven printhead pressure or bad energy regulation to the printhead.
and useful information about the printer model, program version, print speed, and media sensitivity setup.
evaluate the print quality of a particular format. This option prints labels for all the formats stored in the printer’s memory.
single or multiple pages of label data that is sent from the host. This option prints labels for all the pages stored in the printer’s memory.
single or multiple user-defined characters (bitmap graphics) that are sent from the host. This option prints labels for all the UDCs stored in the printer’s memory.
option prints labels for all the user-defined fonts (UDF) stored in the printer’s memory.
38 PF2i and PF4i Mid-Range Printer User’s Manual

Creating and Printing Labels

The easiest way to create and print labels, is to use the label design software LabelShop®. You can download LabelShop from the PrinterCompanion CD that shipped with your printer, or you can download it from the Downloads page for your printer on the Intermec web site at www.intermec.com.
You can also use Fingerprint and IPL to create and print labels. For more information, see the Intermec Fingerprint Command Reference
Manual or the IPL Command Reference Manual.

Printing on RFID Media (PF2i Only)

Media containing RFID tags is slightly thicker where the RFID tag is located. The slight thickness of this part of the label may affect print quality. For thermal transfer labels, Intermec recommends using a high-quality ink ribbon, such as TMX 2304 or TMX 1500.
To achieve the best possible print quality, follow these guidelines:
After you load RFID media, restart the printer or run a
TESTFEED to let the printer identify the RFID media type.
Chapter 1 — Using the Printer
If necessary, modify the TAGADJUST variable to make sure that
the RFID labels are properly aligned with the antenna.
If necessary, avoid printing on the thickest part of the label.
For printers running Fingerprint:
If you are using thermal transfer labels, start with the ribbon
constant set to 80 and the ribbon factor set to 25. You may need to adjust these values depending on the type of media you choose.
To write to Gen 2 RFID tags using the TAGFIELD command,
set the start and length parameters to even numbers.
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Chapter 1 — Using the Printer
For printers running IPL:
Start with the sensitivity set to 565. You may need to adjust
To write to Gen 2 RFID tags, set the start and length
For help configuring RFID parameters, see the Intermec Fingerprint
Command Reference Manual or the IPL Command Reference Manual.
this value depending on the type of media you choose.
parameters of the RFID tag field setup command (a) to even numbers.
40 PF2i and PF4i Mid-Range Printer User’s Manual
2
Connecting the Printer
This chapter contains these sections:
Connecting the Printer to Your PC
Connecting the Printer to Your Network
Connecting Peripherals to the USB Host Port
41
Chapter 2 — Connecting the Printer

Connecting the Printer to Your PC

You can easily connect the printer to your PC using one of these ports:
RS-232 serial port
USB device port
IEEE 1284 communications port (optional, PF4i only)

Connecting the Printer to a PC Through the Serial Port

You can use a serial connection to communicate with your PC and run PrintSet, LabelShop, or InterDriver. You can also use the serial port to send commands directly to the printer through a terminal connection, for instance with Telnet.
Before you can establish a serial connection, make sure that the settings on the PC match those of your printer.
Serial Port Settings on the Printer
Parameter Default Setting
Baud rate 9600
Data bits (IPL) or Character length (Fingerprint) 8
Parity None
Stop bits 1
RTS/CTS (Fingerprint only) Disable
ENQ/ACK (Fingerprint only) Disable
XON/XOFF, data to host (Fingerprint only) Disable
XON/XOFF, data from host (Fingerprint only) Disable
New line (Fingerprint only) CR/LF
Receive buffer (Fingerprint only) 1024 bytes
Transmit buffer (Fingerprint only) 1024 bytes
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Chapter 2 — Connecting the Printer
To connect the printer to a PC through the serial port
1 Connect one end of the RS-232 cable that ships with your printer
to the back of the printer and connect the other end of the cable to a serial COM port on the PC.
2 If necessary, change the PC serial port configuration to match
your printer.

Connecting the Printer to a PC Through the USB Device Port

Note: You cannot communicate with the printer using PrintSet through a USB connection. To use PrintSet, you must be connected serially or through the Ethernet or 802.11 network.
Intermec recommends that you only connect one printer to each PC, either directly, or through a hub. To connect the printer to a PC through the USB device port, you need:
a USB Type B to USB Type A cable.
Intermec InterDriver® software, which is available on the
PrinterCompanion CD that ships with the printer. To make sure you have the latest version of InterDriver, you may want to go to the downloads page for the printer on the Intermec web site at
www.intermec.com.
To connect the printer to a PC through the USB port
1 Download and install the InterDriver software on your PC.
2 Connect the USB cable to the Type B connector on the back of the
printer and connect the other end to your PC.
You do not need to set up any parameters for USB communications.

Connecting the Printer to a PC Through the IEEE 1284 Port

If you have a PF4i, you can use the parallel connection with LabelShop or Intermec InterDriver. The parallel port supports Universal Plug and Play (UPnP) and additional status reporting through IEEE 1284 nibble ID mode.
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Chapter 2 — Connecting the Printer
If you are using a parallel port to communicate with the printer, you need:
an IEEE 1284 interface adapter installed in the printer. If you do
not have the parallel interface installed in your printer, you can purchase the field installable option and have it installed by an authorized Intermec service technician. For help, contact your Intermec representative.
a parallel cable to run between the printer and the PC.
To connect your printer to a PC parallel port
Connect the IEEE 1284 cable connector to the interface adapter
port on the back of the printer and connect the other end of the cable into a parallel port on the PC.

Connecting the Printer to Your Network

You can connect your printer to your network using the:
integrated Ethernet interface.
optional 802.11 wireless interface.
These network interfaces provide features such as security, FTP server, web server, and Alert handling.

Setting Up Ethernet Communications

Use the Ethernet port to set up the printer as a network printer. If Ethernet is selected as your Network Type, when you turn on your printer, it automatically retrieves an IP address from the network (DHCP+BOOTP). You can use the network connection with LabelShop or the Intermec InterDriver. You can also use this connection to send commands directly to the printer through a terminal connection (Telnet) or FTP.
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Chapter 2 — Connecting the Printer
To connect your printer to your Ethernet network
1 Make sure that Ethernet is selected as your Network Type.
a On the keypad, press T to enter the Setup menu.
b Go to SETUP > NETWORK > NETWORK TYPE >
ETHERNET.
c Press T again to exit the Setup menu.
2 Connect the cable from your Ethernet network to the Ethernet
port on your printer’s back plate.
3 Turn your printer off and then on.
4 Enter Information mode by pressing the I button. The printer
displays interface information in five-second intervals. Note the IP address displayed under I/O net1.
5 On your PC, start your web browser.
6 Enter the IP address of your printer in the address field and press
Enter. Your printer home page appears.
7 When you are prompted to enter a login and password. The
default values are: login = admin, password = pass.
For help using the printer web page to configure your printer, see
“Configuring Your Printer From the Printer Home Page” on page 62.
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If your network does not automatically assign an IP address, or the Intermec Ready-to-Work indicator is blinking to indicate a network error, you can use PrintSet (available on the PrinterCompanion CD or as a download from www.intermec.com) to correct the network settings.

Manually Configuring IP Settings

You can configure the IP settings of your printer by sending Fingerprint or IPL commands through a serial connection. After you configure the IP settings, you can disconnect the printer from your PC and communicate with the printer using Ethernet communications.
To configure the IP settings serially using Fingerprint
1 Connect the printer to your PC using a serial cable. For help, see
“Connecting the Printer to a PC Through the Serial Port” on page 42.
2 Send the following commands to permanently assign the IP
address, subnet mask, default router, and name server:
setup "network,IP selection,manual" setup "network,IP address,xxx.xxx.xxx.xxx" setup "network,netmask,xxx.xxx.xxx.xxx" setup "network,default router,xxx.xxx.xxx.xxx" setup "network,nameserver,xxx.xxx.xxx.xxx"
where xxx is a number from 0 to 255.
3 Disconnect the printer from the PC.
4 On your PC, enter the IP address of the printer in the address field
of your web browser (for example http://10.200.27.94) and press Enter.
The home page of the printer appears.
To configure the IP settings serially using IPL
1 Connect the printer to your PC using a serial cable. For help, see
“Connecting the Printer to a PC Through the Serial Port” on page 42.
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2 Send the following commands to permanently assign the IP
address, subnet mask, default router, and name server:
<SI>nn[,m1[,m2]]
where:
n is the IP address of the printer in the format n.n.n.n, where n is a number from 0 to 255.
,m1 is the subnet mask address in the format n.n.n.n, where n is a number from 0 to 255.
,m2 is the router address in the format n.n.n.n, where n is a number from 0 to 255.
Note: You must specify at least two of the three parameters for the command to take effect.
3 Disconnect the printer from the PC.
4 On your PC, enter the IP address of the printer in the address field
of your web browser (for example http://10.200.27.94) and press Enter.
The home page of the printer appears.

Setting Up 802.11 Radio Communications

If your printer has an optional 802.11 b/g radio, you can transfer and receive data using wireless communications. This manual assumes that you have already set up your wireless communications network including your access points. This section describes how to set up wireless security on your printer.
The printer supports these authentication modes:
none
WEP (64 bit and 128 bit)
WPA Personal and Enterprise mode (802.1x authentication)
WPA2 Personal and Enterprise mode (802.1x authentication)
Note: WPA and WPA2 Enterprise mode currently support PEAP, TTLS, LEAP, and EAP-FAST. For LEAP authentication, the printer supports Open EAP, but does not support Network EAP.
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To set up the printer to work in your wireless network, you need:
a serial cable.
a PC running Windows or Linux.
PrintSet. PrintSet is available on the CD that ships with your
Printer. For the latest version of PrintSet, go to the Downloads page of the Intermec web site at www.intermec.com.
(optional) Serial port software such as HyperTerminal. If you are
using IPL commands with HyperTerminal, you may want to be able to see the commands as you type them on your screen. For help, see “Configuring Your Printer With Commands Sent
From Your PC” on page 84.
To set up the printer for 802.11 communications using PrintSet
1 Download and install PrintSet on your PC.
2 Connect one end of the serial cable to your printer, and connect
the other end to your PC.
3 If necessary, change the serial port settings on your PC to match
your printer:
Parameter Default Setting
Baud rate 9600
Data bits 8
Parity None
Stop bits 1
4 On your PC, start PrintSet.
5 In the General Tasks box, click Add Printer.
6 Step through the Add Printer Wizard until you have successfully
added your printer.
7 In the Printer Tasks box, click Wireless Setup Wizard.
8 Step through the Wireless Setup Wizard to set up wireless network
and security parameters.
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To set up the printer for 802.11 communications using HyperTerminal
1 Connect one end of the serial cable to your printer, and connect
the other end to your PC.
2 On your PC, open HyperTerminal and set these serial port
parameters:
Parameter Default Setting
Baud rate 9600
Data bits 8
Parity None
Stop bits 1
3 From the host PC, check the wireless settings. For help, see
“Manually Configuring IP Settings” on page 46.
If you are running IPL, send this command to the printer:
<STX><SI>wt<ETX>
If you are running Fingerprint, send these commands to the printer:
setup write "wlan","uart1:" setup write "8021x","uart1:"
4 Configure your printer to use the correct SSID and authentication
modes. For help, see the next section, “Configuring 802.11
Wireless Security Using Fingerprint” or “Configuring 802.11 Wireless Security Using IPL” on page 53.
5 If you are using certificates for validation, Intermec recommends
testing first without the certificate. Only after performing this test should you transfer the certificate to the printer. The printer can accept PEM (.pem), DER (.der), and PKCS #12 (.p12 or .pfx) certificates.
6 Verify that the printer is connected to the access point and make
sure it has an IP address allocated to it.
Use the following sections to set most of your wireless communication settings. For more information, see the Intermec
Fingerprint Command Reference Manual or the IPL Command Reference Manual.
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Configuring 802.11 Wireless Security Using Fingerprint
Use the following procedures to configure 802.11 wireless security parameters on your printer using Fingerprint.
To configure the printer to use WEP authentication
1 Send the following commands to login as an admin and set the
SSID:
run"su -p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx"
where xxxxx can be from 0 to 32 ASCII characters, not including the double quote.
To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits representing the value of the character
Note: The default password for logging in as an admin is “pass.” If you have changed the password, you will need to use your password instead of “pass.”
2 Send the following commands to configure the WEP keys.
The following example sets WEP key 1 to 01234 and enables WEP key 1.
setup "wlan","WEP1","0x3031323334" setup "wlan",".WEP_KEY","1" setup "wlan","ACTIVE","1" setup write "wlan","uart1:"
To configure the printer to use WPA-PSK or WPA2-PSK mode
1 Send the following commands to login as an admin and set the
SSID:
run"su-p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx"
where xxxxx can be from 0 to 32 alphanumeric characters.
To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits representing the value of the character
Note: The default password for logging in as an admin is “pass.” If you have changed the password, you will need to use your password instead of “pass.”
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2 Send one of the following WPA/WPA2 ON commands to turn on
WPA or WPA2 authentication. Send the WPA-PSK or WPA2-PSK command to set a pre-shared key:
setup "wlan","WPA","OFF" setup "wlan","WPA2","ON" setup "wlan","WPA_PSK","xxxxxxxxxx" setup "wlan","ACTIVE","1" setup write "wlan","uart1:"
where xxxxxxxxxx is a value between 8 and 64 characters.
To configure the printer to use WPA or WPA2 Enterprise mode
1 Send the following commands to login as an admin and set the
SSID:
run"su-p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx"
where xxxxx can be from 0 to 32 alphanumeric characters.
To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits representing the value of the character
Note: The default password for logging in as an admin is “pass.” If you have changed the password, you need to use your password instead of “pass.”
2 Send one of the following WPA/WPA2 ON commands to set up
WPA-802.1x or WPA2-802.1x authentication. You should also send the WPA_PSK command that does not contain a value:
setup "wlan","WPA","OFF" setup "wlan","WPA2","ON" setup "wlan","WPA_PSK","" setup write "wlan","uart1:"
To view the 802.1x values, send this command:
setup write "8021x","uart1:"
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3 Send these commands to configure the EAP_TYPE:
setup "8021x","EAP_TYPE","xxxx"
where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST.
setup "8021x",".EAP_USER","xxxx" setup "8021x","EAP_PASS","xxxx"
where xxxx is the unique username and the unique password for this protocol.
4 If you are using TTLS, you may need to send this command to set
the TTLS outer name:
setup "8021x","TTLS_USER","xxxx"
where xxxx is the outer name.
5 If you are using EAP-FAST, you can use PAC and ACQUIRE_PAC
commands. The PAC setting specifies the PAC file to use for EAP­FAST authentication. The ACQUIRE_PAC setting checks to see if automatic PAC file provisioning is enabled. You can set ACQUIRE_PAC to on or off.
Send the following command to set PAC to use /tmp/my.pac
with a pass phrase of “verysecret”:
setup "8021x","PAC","/tmp/my.pac@verysecret"
Send the following command to set ACQUIRE_PAC to on:
setup "8021x","ACQUIRE_PAC","ON"
6 If you are using certificates for validation, here are some
commands you may need to use.
Send the following commands to set a certificate and enable
validation:
setup "8021x","CA_CERT","c:/test.pfx@export" setup "8021x","VALIDATE","ON"
where c:/test.pfx is the location and name of the certificate on the printer and export is the passphrase.
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Send the following commands to set a common name for
server 1 and server 2:
setup "8021x",".SERVER_CN1","xxxxxxxxxx" setup "8021x",".SERVER_CN2","xxxxxxxxxx"
where xxxxxxxxxx is at least 8 characters but less than 96 characters.
Send the following commands to make sure your values match
those used by the access point:
setup write "8021x","uart1:" setup write "wlan","uart1:"
You may need to send the following command several times for
the wireless station to connect:
setup "wlan","ACTIVE","1"<ETX>
Configuring 802.11 Wireless Security Using IPL
Use the following procedures to configure 802.11 wireless security parameters on your printer using IPL.
To configure the printer to use WEP authentication
1 Send the following commands to login as an admin and set the
SSID:
<STX><ESC>.x,su -p pass admin<ETX> <STX><SI>ws,SSID,xxxxx<ETX>
where xxxxx can be from 0 to 32 ASCII characters.
To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits representing the value of the character.
Note: The default password for logging in as an admin is “pass.” If you have changed the password, you will need to use your password instead of “pass.”
2 Send the following commands to configure the WEP keys.
The following example sets WEP key 1 to 01234 and enables WEP key 1.
<STX><SI>ws,WEP1,0x3031323334<ETX> <STX><SI>ws,.WEP_KEY,1<ETX>
3 Send the following command to activate the settings.
<STX><SI>ws,ACTIVE,1<ETX>
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To configure the printer to use WPA-PSK or WPA2-PSK mode
1 Send the following commands to login as an admin and set the
SSID:
<STX><ESC>.x,su -p pass admin<ETX> <STX><SI>ws,SSID,xxxxx<ETX>
where xxxxx can be from 0 to 32 alphanumeric characters.
To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits representing the value of the character
Note: The default password for logging in as an admin is “pass.” If you have changed the password, you need to use your password instead of “pass.”
2 Send one of the following commands to turn on WPA or WPA2
authentication. Send the WPA-PSK or WPA2-PSK command to set a pre-shared key:
<STX><SI>ws,WPA,OFF<ETX> <STX><SI>ws,WPA2,ON<ETX> <STX><SI>ws,WPA_PSK,xxxxxxxxxx<ETX>
where xxxxxxxxxx is a value between 8 and 64 characters.
3 Send the following command to activate the settings:
<STX><SI>ws,ACTIVE,1<ETX>
To configure the printer to use WPA or WPA2 Enterprise mode
1 Send the following commands to login as an admin and set the
SSID:
<STX><ESC>.x,su -p pass admin<ETX> <STX><SI>ws,SSID,xxxxx<ETX>
where xxxxx can be from 0 to 32 alphanumeric characters.
To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits representing the value of the character
Note: The default password for logging in as an admin is pass. If you have changed the password, you need to use your password instead of pass.
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2 Send one of the following commands to enable WPA-802.1x or
WPA2-802.1x authentication. You should also send the WPA_PSK command that does not contain a value:
<STX><SI>ws,WPA,OFF<ETX> <STX><SI>ws,WPA2,ON<ETX> <STX><SI>ws,WPA_PSK, <ETX>
3 Send these commands to configure the EAP_TYPE:
<STX><SI>ws,EAP_TYPE,xxxx<ETX>
where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST.
<STX><SI>ws,.EAP_USER,xxxx<ETX> <STX><SI>ws,EAP_PASS,xxxx<ETX>
where xxxx is the unique username and the unique password for this protocol.
4 If you are using TTLS, you may need to send this command to set
the TTLS outer name:
<STX><SI>ws,TTLS_USER,xxxx<ETX>
where xxxx is the outer name.
5 If you are using EAP-FAST, you can use PAC and ACQUIRE_PAC
commands. The PAC setting specifies the PAC file to use for EAP­FAST authentication. The ACQUIRE_PAC setting checks to see if automatic PAC file provisioning is enabled. You can set ACQUIRE_PAC to on or off.
Send the following command to set PAC to use /tmp/my.pac
with a pass phrase of “verysecret”:
<STX><SI>ws,PAC,/tmp/my.pac@verysecret<ETX>
Send the following command to set ACQUIRE_PAC to on:
<STX><SI>ws,ACQUIRE_PAC,ON<ETX>
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6 If you are using certificates for validation, here are some
commands you may need to use.
Send the following commands to set a certificate and enable
validation:
<STX><SI>ws,CA_CERT,c:/testCA.pfx@export<ETX> <STX><SI>ws,VALIDATE,ON<ETX>
where c:/testCA.pfx is the location and name of the certificate on the printer and export is the passphrase.
Send the following commands to set a common name for
server 1 and server 2:
<STX><SI>ws,.SERVER_CN1,xxxxxxxxxx<ETX> <STX><SI>ws,.SERVER_CN2,xxxxxxxxxx<ETX>
where xxxxxxxxxx is at least 8 characters but less than 96 characters.
Send the following command to make sure your values match
those used by the access point:
<STX><SI>wt<ETX>
All variables are returned with the exception of EAP_PASS which always returns “****” if configured and CA_CERT which transmits the name of the last certificate authority successfully installed. An additional read-only variable for the supplicant state, called STATE, is also returned.
You may need to send the following command several times for
the wireless station to connect:
<STX><SI>ws,ACTIVE,1<ETX>
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Connecting Peripherals to the USB Host Port

You can connect these peripheral devices to the USB host interface port on the printer:
USB mass storage device
Keyboard
Bar code scanner
USB hub

Using a USB Mass Storage Device

You can use a USB mass storage device (thumb drive) to store additional fonts and images for the printer. You can also use the device to upgrade your firmware. For more information on using the USB mass storage device to upgrade the printer, see “Upgrading
Firmware” on page 88.

Connecting a Keyboard to the USB Host Port

You can use an external USB keyboard to input data in Fingerprint applications. Some applications may require more complex input from users than the simple push of a button.
The printer comes with five keyboard layouts: US, Swedish, French, German, and User Defined.
To change the keyboard layout
1 Plug your USB keyboard into the USB host connector on the back
of the printer.
2 Turn on the printer.
3 On your printer keypad, press T.
4 Navigate to COM > USB KEYBOARD.
5 Choose a keyboard layout.
6 Exit Setup mode by pressing T again.
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Connecting a Bar Code Scanner to the USB Host Port

If your printer is running Fingerprint, you can connect a HID (Human Interface Device) bar code scanner to the printer. The “usbhost:” device receives data from the scanner the same way it does from a USB keyboard. You can then use this data in a Fingerprint application.
The keyboard layout you choose (see the previous procedure) applies for connected scanners too.

Connecting a USB Hub to the USB Host Port

You can connect a USB hub to the printer so that you can connect several USB devices to the printer at the same time.
Note: You can only connect one USB mass storage device and one HID (keyboard or scanner) peripheral to the USB hub at a time.
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3
Configuring the Printer
Use this chapter to understand how to configure the printer, upgrade firmware, and download fonts and graphics. This chapter contains these sections:
Configuring Your Printer
Choosing an Ethernet or Wireless Network
Upgrading Firmware
Downloading Fonts and Graphics
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Chapter 3 — Configuring the Printer

Configuring Your Printer

You can change the configuration settings of your printer:
directly from the screen.
from the printer home page.
using PrintSet.
using commands sent from your PC.
remotely using SmartSystems Foundation.
remotely using Wavelink Avalanche.

Configuring Your Printer From the Screen

To configure your printer from the screen, you need to enter Setup mode.
To enter Setup mode
Press the T button.
You mainly use the arrow keys to navigate in Setup mode.
Navigating in Setup Mode
Press This Key: To Do T h i s:
L or R Scroll through the main menu and sub-menus. D Select a sub-menu item. U Exit a sub-menu without changing the setting. E Select a sub-menu item. T Exit Setup mode.
Use the following illustrations to understand the Setup menu. The main menus of the setup tree are organized in a loop. Each main menu branches out to a number of sub-menus. If you have optional accessories installed in your printer, the firmware adds the necessary setup parameters to the Setup tree.
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T
Chapter 3 — Configuring the Printer
Starting point
SETUP: SER-COM, UART1
SETUP: MEDIA
SETUP: FEEDADJ
SETUP: RFID
Option
SETUP: PRINT DEFS
SETUP: NETWORK
L
>R
SETUP: COM
The Main Menus in Setup Mode for Fingerprint
Starting point
T
SETUP: SER-COM
R
L
SETUP: CONFIGURATION
SETUP: SER-COM, UART2
Option
SETUP: NET-COM, NET1
SETUP: COM
SETUP: SER-COM, UART3
SETUP: SER-COM, UART4
SETUP: SER-COM, UART5
Option
SETUP: NETWORK
Option
Option
SETUP: RFID
SETUP: MEDIA
SETUP: TEST/SERVICE
Option
The Main Levels of the Setup Menu in IPL
For more information on the IPL and Fingerprint menu systems, see Appendix C, “Fingerprint and IPL Setup Menus” on page 153.
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Configuring Your Printer From the Printer Home Page

If you are using an Ethernet or 802.11 wireless connection, you can change configuration settings from your printer’s home page.
Note: You should have already connected your printer to your network and obtained an IP address. For help, see “Connecting the
Printer to Your Network” on page 44.
To access your printer’s home page
1 Start your web browser application.
2 In the address field, enter the IP address of your printer.
3 Press Enter. Your printer’s home page appears.
The home page displays the assigned name, firmware version, Active Command Set, MAC address, and IP address of your printer. The home page also displays the contents of the image buffer, as well as the status of the Ready-to-Work indicator.
4 Click Configuration.
5 Click the link for the settings you want to configure.
6 When you are prompted, enter your login and password. The
default values are: login = admin, password = pass.
Use the next sections to understand and configure the settings on each configuration page.
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Configuring Communications Settings
Use the communications page to configure serial communications, the communications interface, and the keyboard layout.
To configure communications settings
1 Click Printer > Communication.
2 Choose the settings you want to change.
3 Click Submit Setup.
Configuring Media Settings
Use the media page to view and change media settings such as XSTART position, media type, and contrast.
To configure media settings
1 Click Printer > Media.
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2 Enter the correct information for the media you are using.
3 Click Submit Setup.
Configuring RFID Settings (PF2i With RFID Option)
Use the RFID page to configure settings for printing on RFID media.
To configure media settings
1 Click Printer > Rfid.
2 Enter the correct information for the RFID media you are using.
3 Click Submit Setup.
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Configuring Print Engine Settings
Use the print engine page to adjust the media feed direction (start and stop adjust positions) and print speed. The value of the head resistance is read-only and is measured by the firmware when the printer starts up.
To configure print engine settings
1 Click Printer > Print Engine.
2 Enter the correct information for the print engine.
3 Click Submit Setup.
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Configuring Web Shell Settings
Use the Web Shell page to view and change test and default settings. You can also use the Web Shell page to print test labels and change the command language.
To configure Web Shell settings
1 Click Printer > Web Shell.
2 Select the action you want to take or the setting you want to
change.
For the actions at the top of the screen, the printer performs
the action and may prompt you to reboot the printer.
For the settings at the bottom of the screen, select the settings
you want and click Submit Setup. A message appears stating, “Application change will take effect at reboot.” You can select Reboot or wait until you are done making other configuration changes.
Use the following table to understand the Web Shell settings.
Understanding the Web Shell Settings
Setting Description
Testfeed [value] Calibrates the label stop sensor performs a testfeed.
Selecting this setting is equivalent to issuing the TESTFEED command on the printer.
Ribbon Sensor [value]
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Detects if the printer runs out of ribbon during printing.
Chapter 3 — Configuring the Printer
Understanding the Web Shell Settings (continued)
Setting Description
Default Setup Returns the printer to factory default settings. Passwords,
alerts, and the selected application are not changed.
Reboot Reboots the printer.
Print Test Label Prints the predefined test label you choose.
Command Language
Fingerprint Application
Standard I/O Defines the port the printer listens to. You need to reboot
Sets the command language to Fingerprint, Direct Protocol, IPL, ZSim, or DSim. You need to reboot the printer for the change to take effect.
Defines the application to run as the default on startup. You need to reboot the printer for the change to take effect.
the printer for the change to take effect.
Configuring Alerts
Use the Alerts page to view and change the printer alert settings.
To configure alerts
1 Click Printer > Alerts.
2 Change the alert settings:
From the Setting list, choose Enabled or Disabled.
In the text field, specify a Delay repeat.
In the Delay Unit list, select seconds or occurrences.
In the Message text field, enter a message.
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3 Select the Notification method.
4 Click Submit Settings.
Use the following table to understand the Alert Settings.
Understanding the Alert Settings
Setting Description
Label Not Taken (Fingerprint only)
Cutter Error There was an error related to the label cutter.
Head Lifted A printer job was sent to the printer while the
Out of Ribbon You have thermal transfer ribbon selected and the
Pause Mode The printer is in Pause mode.
Setup Mode The printer is in Setup mode.
Error Condition (Fingerprint only)
Application Break (Fingerprint only)
Print Job Complete (Fingerprint only)
Odometer Count 1 The amount of media printed has reached a preset
Notification Method
Sent when the printed label is not taken from the printer. This setting applies to label and ticket media and requires an optional label taken sensor.
printhead was lifted.
printer is out of ribbon.
An error has occurred in the Fingerprint application. The error does not have to be critical to the print job for the printer to send this alert.
A running Fingerprint application has been interrupted manually or because of an error.
The print job has been successfully completed.
amount, measured in meters or in number of labels. The Delay repeat setting represents how often the alert message will be sent when the preset value is reached.
The method used to send an alert message. You can choose from mail, SNMP-trap, or both.
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Configuring General Network Settings
Use the General network page to view the printer name, change passwords, and set restrictions.
To configure general network settings
1 Click Network Admin > General.
2 View or update your settings.
Note: To enter a new password, you need to check the Set password check box.
3 Click Submit General settings.
Use the following table to understand the general network settings.
Understanding the General Network Settings
Setting Description
Printer Name The network identification name (WINS name) of the
printer. The default name is INTERMEC followed by the last six positions of the MAC address.
System Location (Optional) The printer location.
System Contact (Optional) The printer administrator.
Set Password You must check this box if you want to change the
admin password.
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Understanding the General Network Settings (continued)
Setting Description
Old Admin Password
New Admin Password
Restrictions Sets restrictions on who is allowed to upgrade the
You need to enter the old password before you can change the password.
The new password you want to use.
printer firmware or view and change network settings. You cannot remove “admin” from the list of authorized users.
Users allowed to update: Defines who may perform a firmware upgrade using FTP, PrintSet, or IFAB. This setting does not affect upgrading from a Compact Flash card.
Users allowed to read/write protected LAN1 settings: (Fingerprint only) Defines who may read/
write settings in the LAN1 section.
Users allowed to change network settings:
(Fingerprint only) Defines who may change the network node in the setup. This setting is not supported if you are setting up the printer from its internal keyboard.
Users allowed to change wireless settings: Defines who may change WLAN or 802.1x settings.
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Configuring Mail Settings
Use the mail settings page to view and change e-mail (SMTP) server settings.
To configure mail settings
1 Click Network Admin > Mail.
2 Select the mail server settings and enter mail addresses.
3 Click:
Submit Mail Settings to send the changes to the printer.
Submit & Send test mail to send the changes to the printer
and test your new settings.
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Use the following table to understand the mail settings.
Understanding the Mail Settings
Setting Description
Mail (SMTP) Server
Mail addresses Defines the e-mail addresses to use when the printer
Choose a configuration method for your mail server settings:
SMTP settings from DHCP: Choose this setting if
you want the printer to receive settings automatically from your DHCP server. This setting requires that you choose DHCP and IP Selection in the TCP/IP section.
Manual settings: Choose this option to manually
configure the Mail Server address and port. The default port is 25.
sends alert messages:
From address: The address that displays as the
sender of alert messages. E-mail will be returned to this address if the recipient is unreachable. To prevent e-mail bounces when the recipient is unreachable, leave this field empty.
To address: The recipient of alert messages. To
enter several addresses, separate them with a comma (,) or a semicolon (;).
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Configuring SNMP Settings
Use the SNMP page to view and change SNMP settings.
To configure SNMP settings
1 Click Network Admin > SNMP.
2 Change the SNMP settings.
3 Click Add to add trap settings. You can define up to four
authentication failure traps.
After you add a trap, it appears in the Trap Address Settings list. You can edit or delete each trap in the list by clicking Edit or Delete.
4 Click Submit SNMP settings.
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Use the following table to understand SNMP settings.
Understanding the SNMP Settings
Setting Description
Read Community Community with rights to read the SNMP MIBs.
Read/Write Community
Username Username when using SNMPv3. The default value is
Authentication Key The authentication key for SNMPv3. The default value
Encryption Key The privacy key for SNMPv3. The default value is
System Name Administrative name for the SNMP node.
Authentication Failure Trap
Trap Address Settings
Community with rights to read and write SNMP MIBs.
“initial”.
is “auth_key”.
“priv_key”.
Defines if a trap is sent when an unauthorized SNMP request tries to access the printer. Choose Enable to send the trap.
Click Add to specify these trap address settings:
Trap Address: IP address of the receiver of SNMP
traps. You can specify up to four trap addresses.
Trap Port: The port where SNMP traps are sent.
The default port if 162.
Trap Community: Defines the community to
which SNMP traps will be sent.
Friendly Name: A user-defined text string that
identifies the trap.
Trap Enable Status: Defines whether the specified
trap is enabled.
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Configuring TCP/IP Settings
Use the TCP/IP settings page to view and change TCP/IP network settings.
To configure TCP/IP settings
1 Click Network Admin > TCP/IP.
2 View or update your settings.
3 Click Submit TCP/IP settings.
Use the following table to understand the TCP/IP settings.
Understanding the TCP/IP Settings
Setting Description
IPV4 Settings Configuration method: The method by which an IP
address is assigned to the printer. You can choose between DHCP, BOOTP, DHCP+BOOTP, or MANUAL.
Address: The current IP address of the printer. Netmask: Manually assigned netmask for the printer. Default Router: The IP address of the default router.
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Understanding the TCP/IP Settings (continued)
Setting Description
IPV6 Settings Configuration method: The method by which an IP
Name Resolution DNS Server: The IP address of the name server.
Printer Service NET1 TCP Port Number: The port number for raw
address is assigned to the printer. You can choose between:
AUTO: The IP address is obtained using stateless
auto-configuration. This is the default configuration method.
AUTO+DHCP: The IP address is obtained using
stateless auto-configuration, but DNS options are obtained using DHCP.
DHCP: The IP address and DNS options are
obtained using DHCP.
MANUAL: The IP address is set to a static address
that you enter in the Static Address field.
Current addresses: A list of all the currently configured IP addresses for the Ethernet interface. The address starting with FE80:: is the link-local address and is available regardless of the configuration method you choose.
Static address: This address applies if you selected manual as the configuration method. The IP address is specified as an address and a prefix separated by a slash. You can use “::” to represent a large number of consecutive zeros. You should typically set the prefix to 64.
Example: 2001:DB8:0:F101::2/64
DNSv6 Server: The IP address of the name server for IPv6.
WINS Server (Primary and Secondary): The IP addresses of the primary and secondary WINS servers. If you chose DHCP or BOOTP for the configuration method, you may see the currently assigned WINS IP addresses depending on the configuration of your DHCP server.
TCP. The default is 9100. NET1 Queuing: Determines whether queuing for the
TCP port is turned on, off, or enabled for multiple network connections (Multi).
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Configuring the Network Type
Use the Network Type page to choose whether you are using an Ethernet or wireless 802.11 network.
To configure the network type
1 Click Network Admin > Network Type.
2 Select either Ethernet or Wireless 802.11.
3 Click Submit new settings.
4 Reboot the printer for the changes to take effect.
Note: Once you change the network type to Wireless 802.11, you cannot communicate with the printer using Ethernet. You need to change the command through the Setup menu or send a command through a serial connection.
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Configuring Avalanche Settings
Use the Avalanche page to view and change Wavelink Avalanche settings.
To configure Avalanche settings
1 Click Network Admin > Avalanche.
2 View or update your settings.
3 Click Submit Avalanche settings.
Use the following table to understand the Avalanche settings.
Understanding the Avalanche Settings
Setting Description
Enabler Mode Click one of the option buttons:
Disabled: Disables Avalanche.
Manual settings: Enables Avalanche. You need to
enter the Agent address and Port in the text fields.
Find agent by broadcast: Enables Avalanche and
the network connection broadcasts to find the agent.
Agent authorization
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Enter your user name and password in the entry fields.
Chapter 3 — Configuring the Printer
Configuring SmartSystems Settings
Use the SmartSystems page to view or change the SmartSystems server IP address and the master port number.
To configure the SmartSystems settings
1 Click Network Admin > SmartSystems.
2 View or change the settings.
3 Click Submit SmartSystems settings.
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Configuring Wireless LAN Settings
Use the Wireless LAN page to view and change 802.11 settings.
Note: The Wireless LAN settings are only available if your printer has the wireless 802.11 radio interface option installed and is running Fingerprint 8.77.0 or later, or IPL v2.77.0 or later.
To configure wireless LAN settings
1 Click Network Admin > Wireless LAN.
2 View or update your settings.
3 Click Submit 802.11 settings.
Use the following table to understand the Wireless LAN settings.
Understanding the Wireless LAN Settings
Setting Description
SSID The network name of the printer.
Mode Set the operating mode of the device to Ad-Hoc or
Infrastructure.
WEP Set Wired Equivalent Privacy (WEP) to on or off.
WEP Keys You can enter values for up to 4 WEP keys.
Active WEP key Chooses the active WEP key.
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Understanding the Wireless LAN Settings (continued)
Setting Description
Authentication Sets the type of authentication to use for your WEP
keys. You can choose between Auto, Open System, and Shared.
WPA Sets the Wi-Fi Protected Access (WPA) to either on or
off.
WPA Pre-shared key
WPA2 Sets the Wi-Fi-Protected Access version 2 to either on or
Roaming setting Sets the roaming reluctancy to 1, 2 or 3. Setting the
Current channel
AP MAC Address (Read only) MAC address of the access point to which
Signal strength (Read only) Radio signal strength of the access point.
Speed (Read only) Speed of the current connection.
Region (Read only) Shows the country short names provided
Sets the WPA Pre-shared key.
off.
roaming reluctancy to 0 turns off the roaming feature.
(Read only or read/write for adhoc connections)
Shows the current channel being used.
the printer is connected.
by the 802.11d standard for the currently selected region or country.
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Configuring 802.1x Settings
The 802.1x settings page is only available if you have the optional wireless interface installed in your printer. Use the 802.1x page to view and change 802.1x security settings.
To configure 802.1x settings
1 Click Network Admin > 802.1x.
2 View or update your settings.
3 Click Submit 802.1x settings.
Use the following table to understand the 802.1x settings.
Understanding the 802.1x Settings
Setting Description
EAP Type Choose the Extensible Authentication Protocol (EAP)
type:
TTLS
LEAP
PEAP
EAP-FAST
Off (disables 802.1x security) (default)
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Understanding the 802.1x Settings (continued)
Setting Description
Inner Authentication (TTLS, EAP-FAST, and PEAP only)
Choose the inner authentication method:
PAP (TTLS only)
MSCHAPv2
EAP/MSCHAPv2
EAP/MD5
EAP/GTC
Outer Name (TTLS only)
PAC- Key A-ID Info The Protected Access Credential (PAC) setting
Automatic Provision (PAC)
Root Certificate The common name of the installed root CA certificate.
Server Common Name #1 Server Common Name #2 (TTLS and PEAP only)
Server Certificate Validation (TTLS and PEAP only)
Specify the EAP identity passed in the clear. The default is
anonymous.
is used to specify the PAC file used by EAP-FAST authentication. This setting is automatically filled up by the printer if ACQUIRE_PAC is enabled and current installed PAC file fails authenticating the printer to the network. You can manually import a PAC file using a pass phrase the same way you install a certificate.
Set Automatic PAC file Provisioning to on or off.
You can also specify a different certificate (provided that it has already been installed on the printer) by entering the path to the new certificate in this field. If a pass phrase is required, add it to the end of the path in the form of “@passphrase”.
Specify common names. If you specify one common name, the server certificate common name must match this name for authentication. If you specify two common names, the server certificate common name must match at least one of them. The default is “” (any common name).
Enables certificate validation. Specifies whether or not to check if the installed CA certificate is the root of the server certificate.
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Configuring Your Printer With PrintSet

Note: You cannot communicate with the printer using PrintSet through a USB connection. To use PrintSet, you must be connected serially or through the Ethernet or 802.11 network.
PrintSet is a printer configuration tool that allows you to easily change your setup parameters. You can also use PrintSet’s setup wizards to guide you through common configuration tasks.
To configure the printer with PrintSet
1 Make sure that you have a PC running Microsoft Windows 2000
or later.
2 Download PrintSet from the Downloads page of the Intermec web
site at www.intermec.com.
3 Connect your printer to your PC using a serial cable. For help, see
“Connecting the Printer to a PC Through the Serial Port” on page 42.

Configuring Your Printer With Commands Sent From Your PC

You can change configuration parameters by sending commands directly to the printer using your terminal program (HyperTerminal) and a serial or network connection.
If your printer uses the Fingerprint language, you use the SETUP command, followed by the node, subnode, and parameters setting. This Fingerprint example sets the media setting to labels with gaps:
SETUP "MEDIA,MEDIA TYPE,LABEL (w GAPS)"
If your printer uses the IPL language, you would send this command:
<STX><SI>T1<ETX>
To see the node, subnode, and parameters for Fingerprint and IPL, see Appendix C, “Fingerprint and IPL Setup Menus” on page 153.
Fingerprint automatically sends feedback to HyperTerminal as you type. If you want to see what you are typing with IPL, you need to perform the following procedure.
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To see IPL commands as you type
1 From the HyperTerminal menu, select File > Properties > the
Settings tab.
2 Click the ASCII Setup button.
3 Select Echo typed characters locally.
4 Click OK twice.
For more information on how to change configuration settings, see either the Intermec Fingerprint Command Reference Manual or the
IPL Command Reference Manual.

Configuring Your Printer Using SmartSystems Foundation

SmartSystems™ Foundation is an Intermec software platform that lets you manage all of your SmartSystems-enabled devices simultaneously from a central server. The SmartSystems Console displays all SmartSystems-enabled computers and peripherals in your network.
Through the Console, you can:
drag-and-drop configuration bundles, OS updates, and firmware
upgrades to multiple computers.
create a “golden” device configuration to use when updating other
computers.
remotely change settings on SmartSystems-enabled computers
and peripherals.
With an AutoDeploy license, SmartSystems can automatically push software, configuration settings, and other files to connected PF2i and PF4i printers. AutoDeploy can report on asset locations and battery status, making it easier to manage your mobile devices. The license also enables Scan-to-Connect, which makes connecting additional PF2i and PF4i printers to your secure wireless network as easy as reading bar codes.
You can download SmartSystems Foundation at no charge from the Intermec web site. For more information on SmartSystems, go to
www.intermec.com/SmartSystems. To purchase an AutoDeploy
license, contact your local Intermec sales representative.
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Configuring Your Printer Using Wavelink Avalanche

You can use the Wavelink Avalanche device management system to configure all of your wireless printers. You printer ships with the Avalanche Enabler already loaded.
Each time the Avalanche Enabler is activated (typically on a warm boot), the printer attempts to connect to the Avalanche Agent. When the printer connects to the Agent, the Agent determines whether an update is available and immediately starts the software upgrade, file transfer, or configuration update.
To use Avalanche to remotely manage the printer
1 Install the configuration updates for the printer using the
Avalanche Administrative Console.
2 Schedule the printer updates or manually initiate an update using
the Avalanche Administrative Console.
For more information on using Wavelink Avalanche, contact your local Intermec representative or visit the Wavelink web site at
www.wavelink.com.

Choosing an Ethernet or Wireless Network

If you have an 802.11 wireless radio option installed in your printer, you need to choose between an Ethernet network or a wireless 802.11 network.
You can choose the network type of your printer:
directly from the screen.
using commands sent from your PC.
using SmartSystems Foundation. For help, see the previous
section “Configuring Your Printer Using SmartSystems
Foundation.”
from the printer home page. For help, see “Configuring the
Network Type” on page 77.
using PrintSet. For help, see “Configuring Your Printer With
PrintSet” on page 84.
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