Intermec PD43A03000000212 User Manual
PD
Commercial Printer
43
| PD
43c
User Manual
Intermec by Honeywell
6001 36th Ave. W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec by Honeywell.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec by Honeywell.
© 2014 Intermec by Honeywell. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec by Honeywell.
For patent information, please refer to www.hsmpats.com.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
The products described herein comply with the requirements of the ENERGY STAR. As an
ENERGY STAR partner, Intermec Technologies has determined that this product meets the
ENERGY STAR guidelines for energy efficiency. For more information on the ENERGY STAR
program, see www.energystar.gov. The ENERGY STAR does not represent EPA endorsement of
any product or service.
ii PD43 and PD43c Commercial Printer User Manual
Document Change Record
This page records changes to this document. The document was
originally released as Revision 001.
Version
Number
002 9/2014 Added new sections :
Date Description of Change
• Using the Label Dispenser
• Calibrating the Label Taken Sensor
• Exporting a Configuration File to a USB Device
• Installing a Configuration File from a USB Device
PD43 and PD43c Commercial Printer User Manual iii
iv PD43 and PD43c Commercial Printer User Manual
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
About the Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1
About the PD43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About the Ready-to-Work Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About the Icon Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
About the LCD Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About the Ready Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
View Basic Printer and Connection Information . . . . . . . . . . . . . . . . . . . . 14
About the Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Navigate in the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
About the Onscreen Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About the Printer Wizards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Use a Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Contents
About Printer Command Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
About Fingerprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
About Direct Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
About IPL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
About ESim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
About ZSim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
About DSim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
About Smart Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
About ESim/ZSim Auto-Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
PD43 and PD43c Commercial Printer User Manual v
Contents
How to Set the Printer Command Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Set the Command Language from the Printer Web Page. . . . . . . . . . . . . 23
Set the Command Language from the Main Menu. . . . . . . . . . . . . . . . . . 24
Set the Command Language with the Print Button . . . . . . . . . . . . . . . . . 24
Printer Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Set Up the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2
About Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
About Linerless Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
About Tag Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
About Tear-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Load Media for Tear-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
About Cut-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Load Media for Cut-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
About the Label Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Load Media for the Label Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Load External Media for the PD43. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Set the PD43c Rear Feed Guides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Load External Media Rolls for the PD43c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Load Boarding Passes for the PD43c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Load Airline Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Adjust the Label Stop Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
About Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Load Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Change the Ink Direction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Use the Notchless Ribbon Core Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Connect the Printer to Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Use the Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
How to Set Up an Icon Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Set Up an Icon Printer without a Network Option . . . . . . . . . . . . . . . . . . . . . . . . . .65
Set Up an Icon Printer with Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Set Up an Icon Printer with Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Calibrate the Media Feed and Print Test Labels on the Icon Printer. . . . . . . . . . .67
Set the Command Language with the Print Button . . . . . . . . . . . . . . . . . . . . . . . . .67
Calibrate the Label Taken Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
vi PD43 and PD43c Commercial Printer User Manual
About Test Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Print a Test Label in Start Up Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Print a Test Label in Idle Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Print a Test Label from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Pause or Cancel a Batch Print Job on the LCD Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Pause a Batch Print Job on the Icon Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Cancel a Batch Print Job on the Icon Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
How to Print on RFID Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
About RFID Tag Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Run the RFID Calibration Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Calculate RFID Tag Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Connect the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
3
About Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Install Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
How to Connect the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Connect the Printer Using a USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Connect the Printer Using a Serial or Parallel Cable . . . . . . . . . . . . . . . . . . . . . . . . . 81
Contents
How to Connect the Printer to Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Connect the Printer to an Ethernet Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
About Wi-Fi Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Connect the Printer to a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . 85
Configure Wi-Fi Communications from the Printer Web Page . . . . . . .87
About Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Connect to a Bluetooth Device by Reading a Bar Code . . . . . . . . . . . . . . . . . . . . . .89
Connect to a Bluetooth Device Using a Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Configure Bluetooth Communications from the Main Menu . . . . . . . . . . . . . . . .90
Configure Bluetooth Communications from the Web Page . . . . . . . . . . . . . . . . . .90
About the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Connect a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Configure the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
4
About Printer Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
PD43 and PD43c Commercial Printer User Manual vii
Contents
How to Configure the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
View the Configuration Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Configure the Printer from the Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configure the Printer from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Configure the Printer with PrintSet 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
How to Configure the Printer with Programming Commands . . . . . . . . . . . . . . . 99
How to Configure the Printer with SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . 99
About Printer Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Save a Printer Profile from the Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Load a Printer Profile from the Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Manage Printer Profiles from the Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Save a Printer Profile from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Load a Printer Profile from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
How to Load a Printer Profile with Programming Commands . . . . . . . . . . . . . .104
About USB Storage Device Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Print a File from a USB Storage Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Upload Applications and Files from a USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . .105
Export Applications and Files to a USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Export a Configuration File to a USB Storage Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Install a Configuration File from a USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Upload or Delete Applications and Resources from the Printer Web Page . . . . . . . . . . . .108
Troubleshoot the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
5
Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Locate the Printer Configuration and Serial Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Problems and Possible Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
How to Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Restore Defaults from the Printer Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Restore Defaults from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
How to Upgrade the Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Download the Printer Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
viii PD43 and PD43c Commercial Printer User Manual
Upgrade Firmware from the Printer Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Upgrade Firmware from a USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Upgrade Firmware from the USB Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
About Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Configure Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Maintenance and Error Alert Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
About Printer System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
View Printer Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Check the Printer Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Maintain the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
6
Clean the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Replace the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Clean the Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Clean the Exterior of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
A
Contents
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Supported Bar Code Symbologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Test Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Print Quality Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
B
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Bluetooth Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Display and Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Error, Information, and Warning Alert Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Error Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Information Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Warning Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Ethernet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
General System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
PD43 and PD43c Commercial Printer User Manual ix
Contents
Media Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Print Quality Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Serial Port Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Virtual COM Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
System I/O Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
System Network Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
System Maintenance Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Wireless 802.11 General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Wireless 802.11 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Wireless 802.11 Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Print Labels with INPrint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
C
About the INPrint Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Print INPrint Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Predefined INPrint Label Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
x PD43 and PD43c Commercial Printer User Manual
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
Warning: A warning alerts you of an operating procedure,
practice, condition, or statement that must be strictly observed to
avoid death or serious injury to the persons working on the
equipment.
Caution: A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Before You Begin
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
Safety Precautions
• Read and review this manual carefully before connecting the
printer.
• Because moving parts are exposed when the cover is open, ensure
that the cover is closed before you operate the printer.
• Do not put your fingers inside the print mechanism when the
power is on.
• Place the printer on an even surface which can safely support its
weight and supplies.
PD43 and PD43c Commercial Printer User Manual xi
Before You Begin
• Do not spray the printer with water. If you are using a hose to
clean the premises in an industrial environment, remove the
printer or carefully protect it from spray and moisture.
• You must implement both hardware and software safety
precautions to prevent the possibility of undefined system states.
• You must ensure that dangerous conditions cannot occur under
any circumstances, even for a brief period of time.
• Observe all safety and accident prevention regulations applicable
to your specific region and application.
• Before you use a cleaning card, carefully read the warning text on
the envelope.
• Replace only with same type and rating of fuse to ensure
continued protection against risk of fire.
Note: This equipment may be used on an IT power system.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
Web Support
Visit the Intermec website at www.intermec.com to download our
current manuals (in PDF).
xii PD43 and PD43c Commercial Printer User Manual
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please
contact the Intermec Technical Communications department directly
at ACSHSMTechnicalCommunications@Honeywell.com.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact Us.
Who Should Read This Manual
This user manual is for the person who is responsible for installing,
configuring, operating, and maintaining the PD43 and PD43c
printers.
Before You Begin
This document provides you with information about the features of
the printer, and how to install, configure, operate, maintain, and
troubleshoot it.
Before you work with the printer, you should be familiar with your
printer command language and general printing setup. If you are
going to use the printer in a network, you should be familiar with
your network and general networking terms, such as IP address.
Related Documents
The Intermec website at www.intermec.com contains our documents
(as .pdf files) that you can download for free.
To downloa d documents
1 Visit the Intermec website at www.intermec.com.
2 Click the Products tab.
PD43 and PD43c Commercial Printer User Manual xiii
Before You Begin
3 Using the Products menu, navigate to your product page. For
example, to find the PD43 product page, click Printers >
Industrial Printers > PD43.
4 Click the Manuals tab.
If your product does not have its own product page, click Support >
Manuals. Use the Product Category, the Product Family, and
Product to find your documentation.
Patent Information
For patent information, see http://www.hsmpats.com.
xiv PD43 and PD43c Commercial Printer User Manual
1
About the Printers
This chapter introduces the PD43 printers, and includes
descriptions of printer features and basic operation.
1
Chapter 1 — About the Printers
About the PD43
The PD43 and PD43c printers are compact, rugged industrial printers
intended for use in commercial or warehouse applications. The
printers can be connected to a single desktop PC for stand-alone
operation, or to a wired or wireless network for ease of connectivity.
Both printers are available in direct thermal (DT) models. The PD43 is
also available in a thermal transfer (TTR) model for printing with a
ribbon.
Features of both printers include:
• Print speeds of up to 8 ips (with 203-dpi printhead) or 6 ips (with
300-dpi printhead)
• Multiple selectable printer languages including Intermec Smart
Printing, Fingerprint, Direct Protocol, Intermec Printer Language
(IPL), DSim, ESim, and ZSim
• Ethernet option
• Wi-Fi/Bluetooth and RFID options (PD43 only)
• USB port for storage devices, keyboards, or scanners, and for
connections to a PC (including serial or parallel connections with
appropriate adapters)
• LCD or Icon interface
• Complete range of accessories
Printer Features
Use the next illustrations to locate printer features.
2 PD43 and PD43c Commercial Printer User Manual
Chapter 1 — About the Printers
1
3
5
6
7
8
2
4
PD43 and PD43c Front Panel
PD43 and PD43c Front Panel and Side Feature Descriptions (LCD
Model)
Feature Description
PD43 and PD43c Commercial Printer User Manual 3
1 Directional pad
2 Home button
3 LCD screen
4 Back button
5Ready-to-Work LED
6 Print/Feed button
7USB host port
8 Power switch
Chapter 1 — About the Printers
PD43 and PD43c Front Panel Features and Descriptions (Icon Model)
PD43 and PD43c Front Panel and Side Feature Descriptions (Icon
Model)
Feature Description
1 Icon front panel
2 Ready-to-Work LED
3 Print/Feed button
4USB host port
5 Power switch
4 PD43 and PD43c Commercial Printer User Manual
PD43 Rear Panel
1
2
3
6
7
5
4
Chapter 1 — About the Printers
PD43 Rear Panel Feature Descriptions
Feature Description
1 Dome top window
2 Wi-Fi antenna (optional)
3 Media compartment door
4 Configuration label
5 Media lock location
6 External media feed slot
7 AC power connector
PD43 and PD43c Commercial Printer User Manual 5
Chapter 1 — About the Printers
PD43c Rear Panel
PD43c Rear Panel Feature Descriptions
Feature Description
7
6
5
1
2
4
3
1 Power switch
2 Configuration label
3USB host port
4 USB device port
5 Ethernet port (optional)
6 Power connector
7 Rear media feed guides (optional)
6 PD43 and PD43c Commercial Printer User Manual
Chapter 1 — About the Printers
1
2
3
4
PD43 Bottom Panel
PD43 Bottom Panel Feature Descriptions
Feature Description
1Cable guide
2 USB device port
3USB host port
4 Ethernet connector (optional)
PD43 and PD43c Commercial Printer User Manual 7
Chapter 1 — About the Printers
4
5
6
3
2
1
7
8
PD43 Media Compartment Features
PD43 Media Compartment Feature Descriptions
Feature Description
1 Ribbon takeup roller (PD43 TTR models only)
2 Print mechanism release button
3 Media holder guides
4Printhead
5Sensor bar
6 Media guides
7 Platen roller
8 Label stop sensor
8 PD43 and PD43c Commercial Printer User Manual
About the Front Panel
Ready-to-Work
indicator
There are two front panels available for the printers:
• LCD (liquid crystal display)
• Icon (no display)
Both versions of the front panel include the Print button and the
Ready-to-Work™ indicator. All printers include a USB host port on
the front panel.
About the Ready-to-Work Indicator
The Ready-to-Work indicator on the front of the printer turns on
when the printer is ready to print.
Chapter 1 — About the Printers
PD43 and PD43c Commercial Printer User Manual 9
Ready-to-Work Indicator Location
Ready-to-Work Indicator Status
Ready-to-Work Indicator Status Description
On Printer is ready for a print job.
Blinking Printer is not ready for a print job.
Off Printer is turned off, not communicating,
or not ready to print. For example, the
printer may still be starting up, or a
firmware upgrade is underway.
Chapter 1 — About the Printers
1%
4FSJFT
About the Icon Front Panel
The icon front panel includes a graphical panel and a Print button.
As you use the printer, the icons turn on or off to indicate printer
status.
Icon Front Panel - Status Icons
Icon Color and Description Printer Models
Steady: Maintenance needed; odometer
setting reached; Firmware upgrade in
progress
Flashing: Firmware is currently resetting all
defaults, or printer in calibration mode
On: Bluetooth is enabled
Off: Bluetooth is not enabled, or
Wi-Fi/Bluetooth module is not installed
Flashing: Sending or receiving data
Steady: No data in motion through the
network connection
Off: No connection
On: Wi-Fi is enabled
Off: Wi-Fi is not enabled, or
Wi-Fi/Bluetooth module is not installed
On: Printer is paused
Off: Printer is not paused
On: General error
Off: No errors
All
With
Wi-Fi/Bluetooth
module
All
With
Wi-Fi/Bluetooth
module
All
All
10 PD43 and PD43c Commercial Printer User Manual
Icon Front Panel - Status Icons (Continued)
PD
Series
Icon Color and Description Printer Models
On: Ribbon is jammed or empty
Off: No error
On: Media is jammed or empty
Off: No error
On: Print mechanism is open or not latched
properly
Off: Print mechanism is closed correctly
On: Printhead too hot
Off: Printhead temperature OK
About the LCD Front Panel
The printer LCD interface includes a screen, navigation buttons, and a
Print button.
Chapter 1 — About the Printers
TTR only
All
All
All
LCD Interface Navigation Button Descriptions
Button Description
Menu/Home button. Press to toggle between the Ready
screen and the printer Main Menu.
Directional pad: Press , , , or to move the selection
highlight to another item. Press to select the highlighted
item and to save settings in a menu or list.
Back button. Press to return to the previous menu or page, or
to break from a running Fingerprint application.
Print button. Press to begin printing, or to feed a single label.
PD43 and PD43c Commercial Printer User Manual 11
Chapter 1 — About the Printers
About the Ready Screen
After you turn the printer on, the Ready screen appears when the
printer finishes starting up.
Ready
Fingerprint
10.200.27.89
Ready Screen
01/04/2014
12:00
Note: Icons for Wi-Fi and Bluetooth status appear only when the
optional Wi-Fi/Bluetooth module is installed. The IP address appears
when the printer is connected to an Ethernet or wireless network and
the Idle Information parameter is set to IPv4 address.
By default, the bottom of the screen shows the printer command
language, the IP address, and the time and date. You can customize the
screen as necessary to show different kinds of information.
The status bar at the top of the screen includes these information and
status icons:
Information and Status Icon Descriptions
Icon Description
Printer Information icon. Select this icon to view basic printer
information.
12 PD43 and PD43c Commercial Printer User Manual
Chapter 1 — About the Printers
Information and Status Icon Descriptions (Continued)
Icon Description
Wi-Fi Connection icon. This icon appears when the Wi-Fi/Bluetooth
module is installed in the printer and shows the strength of the
Wi-Fi connection:
- Strong.
- Good.
- Weak.
- No signal.
- Wi-Fi is disabled.
Connectivity icon. Blinks when data is moving through a wired or
wireless connection to the printer.
Bluetooth icon. This icon appears when the Wi-Fi/Bluetooth
module is installed:
- Bluetooth is enabled.
- Bluetooth is disabled.
PD43 and PD43c Commercial Printer User Manual 13
Chapter 1 — About the Printers
View Basic Printer and Connection Information
In the Ready screen, use the control panel buttons to select an icon in
the status bar at the top of the screen to view printer or connection
information.
1 Press any arrow key to select the one of the icons in the status bar
at the top of the Ready screen.
1SJOUFSJOGPSNBUJPO
JDPOTFMFDUFE
4UBUVTCBS
Ready
Fingerprint
10.200.27.89
01/04/2014
12:00
2 Press . A list of basic printer or connection information appears.
Printing
Printer Configuration Number
PD43A03000000200
Printer Serial Number:
313C1350001
Product Name:
PD43
Firmware Version:
3 Press or to scroll through the list.
(Optional) Press or to view information for one of the other
icons.
4 Press or to return to the Ready screen.
14 PD43 and PD43c Commercial Printer User Manual
Chapter 1 — About the Printers
About the Main Menu
In the printer Ready screen, press to view the Main Menu.
Main Menu
Programs
Settings
Tools
Wizards
Press and to highlight Main Menu items, and then press to
select that item:
• Select Programs to see a list of programs installed on the printer.
This list includes utility programs provided as part of the printer
firmware, and programs you have installed on the printer.
The Programs item appears in the Main Menu only if the printer
is using Fingerprint or Direct Protocol as the command language.
• Select Settings to view and change printer settings.
• Select Tools to print test labels, manage a connected USB storage
device, restore printer default settings, or save and load printer
profiles.
• Select Wizards to see a list of wizards that help you configure
printing or communication settings, or calibrate the media
sensors.
Note: The printer cannot print while the Main Menu is on the screen.
You need to exit the Main Menu and return to the Ready screen to
begin printing.
PD43 and PD43c Commercial Printer User Manual 15
Chapter 1 — About the Printers
Navigate in the Main Menu
Use the navigation buttons to select menus and menu items.
In the Main Menu:
• Press to toggle between the Main Menu and the Ready screen.
• Press to return to the Ready screen.
In the Programs, Settings, Tools, or Wizards menus:
• Press and to change the item in the list, and then press (the
center of the directional pad) to select the item. Another menu or a
list of items appears.
• Press to return to the previous screen or menu.
• Press to return to the Ready screen.
In any list of items, press or to select another item in the list, and
then press .
• If the item you selected requires you to select an option from a
preset list, press or to scroll through the list items.
• If the item you selected requires alphabetic or numeric input, such
as Network Name, press and use the alphanumeric or numeric
keypad on the screen to type a value.
• If you changed the value for an item, press to save your changes.
A “Saving...” message briefly appears to confirm that your changes
have been saved.
• Press to return to the previous screen. If you made changes
without saving them, you are prompted to save your changes:
• Select Yes to save your changes and return to the previous
screen.
• Select No to abandon your changes and return to the previous
screen.
• Select Cancel to abandon your changes and remain on the
current screen.
16 PD43 and PD43c Commercial Printer User Manual
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