Page 1
PC
| PC
23
Desktop Printer
PC23d, PC43d, PC43t
43
User Manual
Page 2
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2010 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec Technologies
Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
ii Document Title
Page 3
Contents
Contents
About the PC23 and PC43 Printers . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1
About the PC23 and PC43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connect the Printer to Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About the Ready-to-Work Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
About Printer Command Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Set the Command Language from the Printer Web Page . . . . . . . . . . . . . . . . . . . . . . 8
Set The Command Language from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About the LCD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
About the Ready Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
View Basic Printer and Connection Information . . . . . . . . . . . . . . . . . . . . 13
About the Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Navigate in the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
About the Onscreen Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
About the Printer Wizards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Use a Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
About the Icon Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
About USB Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Connect a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
About the Battery Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Charge the Battery Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Use the Battery Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Accessories for the PC23 and PC43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Load Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
2
Adjust the Media Holders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Load Media for Straight-Through Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
PC23 and PC43 Desktop Printer User Manual iii
Page 4
Contents
Load Media for Cut-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Load Media for the Label Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Load Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Use External Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Media Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
About the INPrint Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Predefined INPrint Label Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Print INPrint Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Connect the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
3
About Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Install Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Connect the Printer with USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Connect the Printer to an Ethernet Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Ethernet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Connect the Printer Using a Serial or Parallel Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Serial Port Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
About Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Connect to a Bluetooth Device by Reading a Bar Code . . . . . . . . . . . . . . . . . . . . . .65
Connect to a Bluetooth Device Using a Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Connect to the Printer Through Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Configure Bluetooth Communications from the Main Menu . . . . . . . . . . . . . . . .66
Configure Bluetooth Communications from the Home Page . . . . . . . . . . . . . . . .67
Bluetooth Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
About Wi-Fi Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Connect the Printer to a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Configure Wi-Fi Communications From the Printer Web Page . . . . . . . . . . . . . . . 71
Wireless 802.11 General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Wireless 802.11 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Wireless 802.11 Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
iv PC23 and PC43 Desktop Printer User Manual
Page 5
Contents
Configure the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
4
About Printer Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Use the Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Configure the Printer From the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
About the Printer Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
View the Printer Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
View Printer Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Configure the Printer From the Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
View the Configuration Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
About Printer Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Create or Load a Printer Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Export or Upload Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Upload or Export Applications and Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Print a File from a USB Storage Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Upload or Delete Applications and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Troubleshoot the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
5
Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Locate the Printer Configuration and Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
About Printer System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Print Configuration Labels from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Configuration Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Print Print Quality Labels from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Print Quality Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
v PC23 and PC43 Desktop Printer User Manual
Page 6
Maintain the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
6
Replace the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Clean the Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
About Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Error Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Information Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Warning Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Configure Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Error, Information, and Warning Alert Settings . . . . . . . . . . . . . . . . . . .114
Restore Defaults on the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Restore Defaults from the Printer Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Restore Defaults from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
About Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Download Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Upgrade Firmware with a USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Upgrade Firmware from the Printer Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . .121
About the Printer Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Check the Printer Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
System Maintenance Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Specifications and Default Settings . . . . . . . . . . . . . . . . . . . . . . 125
A
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Supported Bar Code Symbologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Bluetooth Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Display and Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Error, Information, and Warning Alert Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Error Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Information Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Warning Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Ethernet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
vi PC23 and PC43 Desktop Printer User Manual
Page 7
General System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Media Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Print Performance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Print Quality Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Serial Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
System I/O Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
System Network Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
System Maintenance Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Wireless 802.11 General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Wireless 802.11 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Wireless 802.11 Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
PC23 and PC43 Desktop Printer User Manual vii
Page 8
Before You Begin
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand dangers,
warnings, cautions, and notes that are in this document. You may also
see icons that tell you when to follow ESD procedures and when to
take special precautions for handling optical parts.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
viii PC23 and PC43 Desktop Printer User Manual
Page 9
Before You Begin
Web Support
Visit the Intermec website at www.intermec.com to download our
current manuals (in PDF).
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please
contact the Intermec Technical Communications department directly
at TechnicalCommunications@intermec.com.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact Us.
Service Location Support
For the most current listing of service locations, go to
www.intermec.com and click Support >Returns and Repairs >
Repair Locations.
For technical support in South Korea, use the after service locations
listed below:
AWOO Systems
102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: +82-31-436-1191
E-mail: mjyun@awoo.co.kr
PC23 and PC43 Desktop Printer User Manual ix
Page 10
Before You Begin
IN Information System PTD LTD
6th Floor
Daegu Venture Center Bldg 95
Shinchun 3 Dong
Donggu, Daegu City, Korea
E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr
Who Should Read This Manual
This user manual is for the person who is responsible for installing,
configuring, operating, and maintaining the PC23 and PC43 printers.
This document provides you with information about the features of
the printer, and how to install, configure, operate, maintain, and
troubleshoot it.
Before you work with the printer, you should be familiar with your
printer command language and general printing setup. If you are
going to use the printer in a network, you should be familiar with
your network and general networking terms, such as IP address.
Related Documents
The Intermec web site at www.intermec.com contains our
documents (as .pdf files) that you can download for free.
To d ow nload documents
1 Visit the Intermec website at www.intermec.com.
2 Click the Products tab.
3 Using the Products menu, navigate to your product page. For
example, to find the PC43 product page, click Printers > Desktop
> PC43.
4 Click the Manuals tab.
If your product does not have its own product page, click Support >
Manuals. Use the Product Category, the Product Family, and
Product to find your documentation.
x PC23 and PC43 Desktop Printer User Manual
Page 11
Before You Begin
Patent Information
Product is covered by one or more of the following patents:
x,xxx,xxx; x,xxx,xxx; x,xxx,xxx.
There may be other U.S. and foreign patents pending.
PC23 and PC43 Desktop Printer User Manual xi
Page 12
Chapter 1 —
xii PC23 and PC43 Desktop Printer User Manual
Page 13
1
About the PC23 and PC43 Printers
This chapter introduces the PC23 and PC43 printers, and
includes descriptions of printer features and basic operation.
1
Page 14
Chapter 1 —
A photo will go
here...
About the PC23 and PC43
The PC23 and PC43 printers are compact, easy-to-use bar code label
printers that fit easily on a desktop. The printers can be connected to a
single desktop PC for stand-alone operation or to a wired or wireless
network for ease of connectivity.
Both printers are available in direct thermal (DT) models. The PC43 is
also available in a thermal transfer (TTR) model for printing with a
ribbon.
Features of both printers include:
• Print speeds of up to 8 ips (203 dpi printhead) or 6 ips (300 dpi
printhead)
• Multiple, selectable printer languages including Intermec
Fingerprint, Direct Protocol, Intermec Printer Language (IPL),
ESim, DSim, and ZSim
• Optional Wi-Fi/Bluetooth radio
• USB ports for storage devices, keyboards, or scanners, and for
connections to a PC (including serial or parallel connections with
appropriate adapters)
• (PC43t only) Support for 12 mm (0.5 in) or 25 mm (1.0 in) ribbon
core sizes
• LCD interface
• Available LED-only icon interface
• Available RFID module (factory-installed only: HF for PC23, UHF
for PC43)
2 PC23 and PC43 Desktop Printer User Manual
Page 15
Printer Features
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Use the next illustrations to locate printer features.
PC23d Front Panel (LCD Model)
Chapter 1 —
PC23 and PC43 Desktop Printer User Manual 3
PC23d Rear Panel
Page 16
Chapter 1 —
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PC43d Front Panel (Icon Model)
PC43d Rear Panel
4 PC23 and PC43 Desktop Printer User Manual
Page 17
PC43t Front Panel (LCD Model)
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Chapter 1 —
PC23 and PC43 Desktop Printer User Manual 5
PC43t Rear Panel
Page 18
Chapter 1 —
Connect the Printer to Power
Use only the AC power adapter supplied with the printer. The use
of a power adapter not approved by Intermec voids the product
warranty and may damage the printer.
1 Connect the power adapter to the power port on the rear of the
printer.
2 Connect the power adapter to AC power. When the adapter is
connected to power, the green LED in the adapter connector turns
on and stays on.
3 Press the power switch to turn the printer on. As the printer starts
up:
• a progress bar appears on the LCD printer screen. When the
printer has finished starting up, the Ready screen appears, and
the blue Ready-to-Work™ indicator turns on and stays on.
• the icons turn on and then turn off one at a time on the icon
panel. When the printer has finished starting up, the blue
Ready-to-Work indicator turns on and stays on.
If a condition occurs that will prevent printing, the Ready-to-Work
light blinks.
6 PC23 and PC43 Desktop Printer User Manual
Page 19
About the Ready-to-Work Indicator
The Ready-to-Work indicator on the front of the printer turns on
when the printer is ready to print.
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Ready-to-Work Indicator Location
Chapter 1 —
Ready-to-Work Indicator Status Description
On Printer is ready for a print job.
Blinking Printer is not ready for a print job.
Off Printer is turned off, not communicating,
or not ready to print. For example, the
printer may still be starting up, or a
firmware upgrade is underway.
PC23 and PC43 Desktop Printer User Manual 7
Page 20
Chapter 1 —
About Printer Command Languages
The printer uses the Intermec Fingerprint printer command language
by default. You can load and run Fingerprint programs and send
Fingerprint commands or Direct Protocol print jobs directly to the
printer.
The printer supports these command languages:
• Direct Protocol (DP)
• IPL (Intermec Printer Language)
• ESim (EPL command language simulator)
• ZSim (ZPL command language simulator)
• DSim (DPL command language simulator)
You can change the default printer command language through the
printer home page or the Main Menu.
Set the Command Language from the Printer Web Page
The printer uses Fingerprint by default. Follow this procedure to
change the command language from the printer web page.
To use this procedure, the printer must be connected to your Ethernet
or Wi-Fi network.
1 On your PC, open a browser.
2 In the Location or Address bar, type the printer IP address and
press Enter. The printer home page appears.
3 Click Login. The Login page appears.
4 Type your Username and Password and click Login. The default
username is itadmin and the default password is pass.
5 Click the Configure tab.
6 Click System Settings > General.
7 Select a different printer command language from the Command
Langugage list, and then click Save.
8 PC23 and PC43 Desktop Printer User Manual
Page 21
8 Click the Services tab.
9 Click Reboot Printer, and then click Reboot.The printer restarts
in the command language you selected.
Set The Command Language from the Main Menu
The printer uses Fingerprint by default. Follow this procedure to
change the command language from the printer Main Menu.
1 From the Ready screen, press . The Main Menu appears.
2 In the Main Menu, select Settings > System Settings > General.
3 In the General settings list, press to scroll to Command
Language.
4 Press or to select a different command language.
5 Press . A confirming message appears asking if you want to save
your changes.
6 Press to save your changes.
Chapter 1 —
PC23 and PC43 Desktop Printer User Manual 9
Page 22
Chapter 1 —
Don't know what
happened to the
color here...
About the LCD Interface
The printer LCD interface includes a screen, navigation buttons, and a
Print/Feed button.
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10 PC23 and PC43 Desktop Printer User Manual
On the PC43t, you can adjust the screen for the best viewing angle.
Do not tilt the screen past its maximum angle or you could
damage the screen.
LCD Interface Navigation Buttons
Page 23
Button Description
About the Ready Screen
After you turn the printer on, the Ready screen appears when the
printer is finished starting up and is ready to print.
PC23 and PC43 Ready Screen
Chapter 1 —
Menu/Home button. From the Ready screen, press to toggle
between the Ready screen and the printer Main Menu.
Directional pad: Press , , , or to move the selection
highlight to another item. Press to select the highlighted
item and to save settings in a menu or list.
Back button. Press to return to the previous menu or page.
Print/Feed button. Press to begin printing, or to feed a single
label.
Icons for Wi-Fi and Bluetooth status appear only when the optional
Wi-Fi/Bluetooth module is installed. The IP address appears when the
printer is connected to an Ethernet or wireless network.
By default, the bottom of the screen shows the printer command
language, the IP address, and the current time and date. You can
customize the screen as necessary to show different kinds of
information.
The status bar at the top of the screen includes these information and
status icons:
PC23 and PC43 Desktop Printer User Manual 11
Page 24
Chapter 1 —
Information and Status Icon Descriptions
Icon Description
Printer Information icon. Select this icon to view
basic printer information.
Wi-Fi Connection icon. This icon appears when the
Wi-Fi/Bluetooth module is installed in the printer
and shows the strength of the Wi-Fi connection:
- Strong.
- Good.
- Weak.
- No signal.
- Wi-Fi is disabled.
Connectivity icon. Blinks when data is moving
through a wired or wireless connection to the printer.
Bluetooth icon. This icon appears when the
Wi-Fi/Bluetooth module is installed:
- Bluetooth is enabled.
- Bluetooth is disabled.
12 PC23 and PC43 Desktop Printer User Manual
Page 25
Chapter 1 —
Fingerprint
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View Basic Printer and Connection Information
In the Ready screen, use the control panel buttons to select an icon in
the status bar at the top of the screen to view printer or connection
information.
1 Press any arrow key to select the one of the icons in the status bar
at the top of the Ready screen.
2 Press . A list of basic printer or connection information appears.
PC23 and PC43 Desktop Printer User Manual 13
3 Press or to scroll through the list.
(Optional) Press or to view information for one of the other
icons.
4 Press to return to the Ready screen.
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Page 26
Chapter 1 —
About the Main Menu
In the printer Ready screen, press to view the Main Menu.
Press and to highlight Main Menu items, and then press to
select that item:
• Select Programs to see a list of programs installed on the printer.
This list includes utility programs provided by Intermec as part of
the printer firmware, and programs you have installed to the.
• Select Settings to view and change printer settings.
• Select Tools to print test labels, manage a connected USB storage
device, restore printer default settings, or save and load printer
profiles.
• Select Wizards to see a list of wizards that help you configure
printing or communication settings, or calibrate the media
sensors.
The printer cannot print while the Main Menu is onscreen. You need
to exit the Main Menu and return to the Ready screen to begin
printing.
Navigate in the Main Menu
Use the navigation buttons to select menus and menu items.
In the Main Menu:
• Press to toggle between the Main Menu and the Ready screen.
• Press to return to the Ready screen.
In the Programs, Settings, Tools, or Wizards menus:
• Press and to change the item in the list, and then press (the
center of the directional pad) to select the item. Another menu or a
list of items appears.
14 PC23 and PC43 Desktop Printer User Manual
Page 27
Chapter 1 —
Network Name (SSID)
• Press to return to the previous screen or menu.
• Press to return to the Ready screen.
In any list of items, press or to select another item in the list, and
then press .
• If the item you selected requires you to select an option from a
preset list, press or to scroll through the list items.
• If the item you selected requires alphabetic or numeric input, such
as Network Name, press and use the alphanumeric or numeric
keypad on the screen to type a value.
• If you changed the value for an item, press to save your changes.
• Press to return to the previous screen. If you made changes
without saving them, you are prompted to save your changes:
• Select Yes to save your changes and return to the previous
screen.
• Select No to abandon your changes and return to the previous
screen.
• Select Cancel to abandon your changes and remain on the
current screen.
PC23 and PC43 Desktop Printer User Manual 15
About the Onscreen Keypads
When you are changing settings, you may need to use the
alphanumeric or numeric keypads on the screen.
Alphanumeric Keypad - Alphabetic Characters
Page 28
Chapter 1 —
Network Name (SSID)
Y
Alphanumeric Keypad - Numeric Characters and Punctuation
Numeric Keypad
16 PC23 and PC43 Desktop Printer User Manual
For either keypad:
• Press , , , or to select a character, and then press to enter
that character.
• Press to delete the last character you entered.
For the alphanumeric keypad only:
• Select 123 or ABC and then press to toggle between the
alphabetic and numeric keys.
• In the alphabetic keypad, select and then press to toggle
between uppercase and lowercase letters.
• In the numeric keypad, select and then press to toggle
between shifted and unshifted key characters. For example, do this
to toggle between $ and # in the numeric keypad.
When you are finished typing characters, press to return to the list
of items.
Page 29
About the Printer Wizards
Tables will be
properly spaced
and formatted for
final version - our
editing tool makes
it a hassle to fix
these anytime
earlier in our DITA
publishing process
The printer firmware includes several wizards you can use to quickly
set up printing and communications. You can start the wizards from
the Main Menu.
Printing Wizards
Name Description
Media Setup Select media and printing type (DT or
Print Quality Prints a series of labels to test print
Loading Media Shows how to load media.
Loading Ribbon (TTR printers only) Shows how to load a
Chapter 1 —
TTR), media width, length, and
X-margin, Start and Stop Adjust values,
and print speed.
quality.
roll of ribbon.
PC23 and PC43 Desktop Printer User Manual 17
Communications Wizards
Name Description
Line Analyzer Logs all incoming data on all
communications channels and saves the
data to a log file. For experienced users.
Wireless 802.11 Looks for wireless networks and sets up
Wi-Fi communications. Available when
Wi-Fi/Bluetooth module is installed.
Bluetooth Looks for discoverable Bluetooth devices
and sets up Bluetooth communications.
Available when Wi-Fi/Bluetooth module
is installed.
Page 30
Chapter 1 —
Calibration Wizard
Name Description
Media Calibrates the label gap sensor and shows
Use a Wizard
1 From the Ready screen, press . The Main Menu appears.
2 Select Wizards and press .
3 Select a category and press .
4 Select a wizard from the list and press . The wizard begins.
5 In a wizard:
• Use or to select items in a list.
• Press to select the highlighted item.
• Select and press to continue to the next screen.
About the Icon Interface
current print settings.
The icon interface includes a graphical panel and a Print/Feed button.
Icon Interface
As you use the printer, the icons turn on or off to indicate printer
status.
18 PC23 and PC43 Desktop Printer User Manual
Page 31
Chapter 1 —
Tables will be
properly spaced
and formatted for
final version - our
editing tool makes
it a hassle to fix
these anytime
earlier in our DITA
publishing process
Icon Interface - Status Icons
Icon Color and Description Printer Models
Flashing: Sending or receiving data
Steady: No data in motion through
the network connection Off: No
connection
On: Wi-Fi is enabled Off: Wi-Fi is
not enabled, or Wi-Fi/Bluetooth
module is not installed
On: Bluetooth is enabled Off:
Bluetooth is not enabled, or
Wi-Fi/Bluetooth module is not
installed
On: Media is jammed or empty Off:
No error
On: Ribbon is jammed or empty Off:
No error
On: Printer lid is open or not latched
properly Off: Printer lid is closed
correctly
On: Printer is paused Off: Printer is
not paused
On: General error Off: No errors All
All
With
Wi-Fi/Bluetoot
h module
With
Wi-Fi/Bluetoot
h module
All
TTR only
All
All
PC23 and PC43 Desktop Printer User Manual 19
On: Printhead too hot Off:
Printhead temperature OK
Steady: Maintenance needed or
odometer setting reached Flashing:
Firmware upgrade in progress,
firmware is currently resetting all
defaults, or printer in calibration
mode
All
All
Page 32
Chapter 1 —
About USB Devices
You can use these USB devices with the printer:
• Use a standard USB keyboard for data input, or to send Fingerprint
commands directly to the printer.
• Use Intermec USB bar code scanners for data input with a
Fingerprint application or other custom application. The printer
also supports other USB scanners that use a generic keyboard
driver.
• Use a USB storage device to load applications, configuration files,
fonts, images, and other files into the printer memory, or to
perform firmware upgrades. You can also save configuration files
to a USB storage device for upload to a printer.
Connect a USB Device
To use a USB device with the printer, connect the device to one of the
USB Device ports.
20 PC23 and PC43 Desktop Printer User Manual
Page 33
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battery last?
-$%QSJOUFSPOMZ
Chapter 1 —
About the Battery Base
PC23 and PC43 Desktop Printer User Manual 21
64#EFWJDFQPSU
USB Device Port Locations
If you are using a USB storage device, from the printer Main Menu
select Tools > USB Menu for more options.
Instead of using the AC power supply, you can use the optional battery
base to provide power for the PC43d printer. The rechargeable battery
provides up to <some time value> of power.
Page 34
Chapter 1 —
How long to charge
the battery?
PC43d Printer and Battery Base
Charge the Battery Base
22 PC23 and PC43 Desktop Printer User Manual
For instructions on installing the printer on the battery base, see the
PC43d Battery Base Installation Instructions.
To charge the battery base, the PC43d mustbe correctly installed on
the battery base and the printer must be turned off.
To charge the battery base, connect the battery base to AC power. The
battery begins to charge and the battery base LEDs turn on to indicate
charge status. <HOW LONG TO CHARGE THE BATTERY?>
The LEDs do not turn on if the printer power switch is on.
Page 35
Battery Base LEDs While Printer is Off
LEDs Battery Charge Level
Use the Battery Base
After you charge the battery base, you can use it to supply power to the
PC43d printer.
Chapter 1 —
95% to 100%
75% to 94%
50% to 74%
25% to 49%
0% to 24%
Battery out of charge temp range.
Battery error.
To use the battery base, the PC43d must be installed on the base
correctly.
1 Charge the battery base.
2 Disconnect the power cable from the base.
3 Turn the printer on. The base LEDs turn off.
4 To see the current battery charge level, press the Charge Level
button on the front of the base. The base LEDs turn on to show the
current charge level, and then turn off after a few seconds to save
power.
PC23 and PC43 Desktop Printer User Manual 23
Page 36
Chapter 1 —
$IBSHF-FWFMCVUUPO
Battery Base LEDs While Printer is On
LEDs Battery Charge Remaining
Battery is 75% to 100% charged.
Battery is 50% to 74% charged.
Battery is 25% to 49% charged.
Battery is 10% to 24% charged.
Battery is 0% to 9% charged.
Battery out of charge temp range.
Battery error.
Accessories for the PC23 and PC43
Some printer configurations do not support all accessories. For more
information, contact your local Intermec representative.
24 PC23 and PC43 Desktop Printer User Manual
Page 37
Chapter 1 —
Accessory Description
300-dpi Printhead Replaces the standard 203-dpi printhead.
USB-to-Serial Adapter USB to RS-232 adapter. Connects to
printer USB Device port and provides
serial connectivity to a PC.
USB-to-Parallel Adapter USB to IEEE 1284 adapter. Connects to
printer USB Device port and provides
DB25 connectivity to a PC.
Ethernet Module RJ-45 adapter installs on back panel of
printer and provides IEEE 802.3 Ethernet
connection. Supports 10BaseT and
100BaseTx. Ethernet and
Wi-Fi/Bluetooth modules can be
installed at same time.
Wi-Fi/Bluetooth Module Radio module can be installed in all
printers and provides Wi-Fi and
Bluetooth connectivity. Wi-Fi/Bluetooth
and Ethernet modules can be installed at
same time.
• Wi-Fi is CCX compliant and supports
static and dynamic WEP, WPA, WPA2,
EAP-PEAP, EAP-TTLS, LEAP,
EAP-FAST, and EAP-TLS security
protocols
• Bluetooth v2.1+EDR supported
Label Dispenser Module Removes paper backing and presents
labels one at a time for pickup. Includes
Label Taken Sensor.
Cutter Module Provides automatic cutting as labels are
printed. For PC43 only.
Cutter Tray Holds up to 20 labels as they are cut.
Installs on Cutter Module. For PC43 only.
Case Cover Lock <IS IT MEDIA
COVER LOCK or CASE COVER
LOCK?>
Linerless Module Non-stick platen roller dispenses printed
Locks printer media cover for security.
labels when you use linerless media stock.
For PC43 only.
PC23 and PC43 Desktop Printer User Manual 25
Page 38
Chapter 1 —
Accessory Description
Battery Base Pedestal-style base holds rechargeable
battery and attaches to base of printer.
Uses printer AC power adapter to charge
battery. For PC43d.
Power Adapter Base Pedestal-style base attaches to base of
printer and holds AC power adapter. For
PC43d.
These replacement parts are also available for the PC23 and PC43:
• 203-dpi printhead
• Standard platen roller
• Rechargeable battery
• AC power adapter
For information on these accessories and replacement parts, contact
your Intermec representative.
26 PC23 and PC43 Desktop Printer User Manual
Page 39
2
Load Media
This chapter explains how to load media and ribbon, print test
labels, and adjust the print quality.
27
Page 40
Chapter 2 —
Adjust the Media Holders
The first time you load media in the printer, or when you use different
sizes of media, you must adjust the media holders. After you adjust the
media holders, you do not need to adjust them again for a new roll of
the same size media.
The illustrations show the PC43d printer. Adjusting the media holders
is done the same way for all printers.
1 Open the printer.
2 Pull the locking tab up.
28 PC23 and PC43 Desktop Printer User Manual
Page 41
Chapter 2 —
3 Slide the media holders to adjust the distance between them.
4 Place the media roll between the holders and adjust the holders to
fit the roll. The holders should be snug against the sides of the roll.
5 Push the tab down to lock the media holders in place.
PC23 and PC43 Desktop Printer User Manual 29
Page 42
Chapter 2 —
Load Media for Straight-Through Printing
In straight-through printing, you manually tear printed labels, tickets,
wristbands, and other printed media from the front of the printer.
This section explains how to install media for straight-through
printing.
1 Pull one or both of the printer latches toward the front of the
printer and lift the printer lid.
2 If there is an empty media core in the media compartment, remove
the core.
30 PC23 and PC43 Desktop Printer User Manual
Page 43
Chapter 2 —
3 If you are going to load the same size media, continue with the next
step.
If you are using an external media holder for large rolls of media,
feed the media through the external media feed slot.
To adjust the media holders for a different media size:
a Pull the locking tab up.
b Slide the media holders to adjust the distance between them.
PC23 and PC43 Desktop Printer User Manual 31
Page 44
Chapter 2 —
4 Slide the new media roll between the media holders. The holders
should be snug against the sides of the media roll.
5 If you unlocked the locking tab on the media holders, press the tab
down to lock the holders in place.
32 PC23 and PC43 Desktop Printer User Manual
Page 45
Chapter 2 —
Is this enough? We
don't know enough
about how this is
supposed to work to
make a proper
illustration yet.
David H sent a
photo, but we can't
use it...
6 If you are using label stock with gaps, make sure the gap sensor is
aligned with the center of the media roll.
If you are using notched or black mark stock, slide the gap sensor
so the notches or marks pass over the sensor.
For irregularly shaped labels, you may need to adjust the gap sensor
so the narrowest gap between labels passes over the sensor. The best
position depends on your label design.
PC23 and PC43 Desktop Printer User Manual 33
Page 46
Chapter 2 —
7 For the PC23d and PC43d, thread the media under the tip guides
on the holders and past the front of the printer.
For a PC43t, thread the media through the media guides and past
the front of the printer. To adjust the width of the media guides,
slide the guides as needed to fit your media.
8 Close the printer lid until it snaps shut.
9 Turn the printer on adjust the media feed as required by the printer
command language you are using.
34 PC23 and PC43 Desktop Printer User Manual
Page 47
Load Media for Cut-Off Printing
Cut-off printing is supported only by the PC43 printer with the cutter
module installed.
For cut-off printing, you print labels on media stock with a liner, and
labels are automatically cut from the media roll immediately after the
labels are printed. You must install the automatic cutter accessory for
cut-off printing. The optional cutter tray accessory installs on the
front of the cutter and holds up to 200 labels or tickets.
1 Pull one or both of the printer latches toward the front of the
printer and lift the printer lid.
2 If there is an empty media core in the media compartment, remove
the core.
3 If you are going to load the same size media, continue with the next
step.
To adjust the media holders for a different media size:
Chapter 2 —
a Pull the locking tab up.
PC23 and PC43 Desktop Printer User Manual 35
Page 48
Chapter 2 —
b Slide the media holders to adjust the distance between them.
4 Slide the new media roll between the media holders. The holders
should be snug against the sides of the media roll.
5 If you unlocked the locking tab on the media holders, press the tab
down to lock the holders in place.
6 If you are using label stock with gaps, make sure the gap sensor is
aligned with the center of the media roll.
36 PC23 and PC43 Desktop Printer User Manual
Page 49
Chapter 2 —
If you are using notched or black mark stock, slide the gap sensor
so the notches or marks pass over the sensor.
For irregularly shaped labels, you may need to adjust the gap sensor
so the narrowest gap between labels passes over the sensor. The best
position depends on your label design.
PC23 and PC43 Desktop Printer User Manual 37
Page 50
Chapter 2 —
7 For the PC43d, thread the media under the tip guides on the
holders.
For the PC43t, thread the media through the media guides. To
adjust the width of the media guides, slide the guides as needed to
fit your media.
38 PC23 and PC43 Desktop Printer User Manual
Page 51
Chapter 2 —
8 Thread the media into the slot in the cutter accessory and out
through the front of the cutter.
9 Close the printer lid until it snaps shut.
10 Turn the printer on.
If you are using an icon printer, you must use Intermec PrintSet to
configure the cutter. For LCD printers, continue with the next step.
11 After the printer finishes starting up, press .
12 Select Settings > Printing > Cutter .
13 In the Cutter Control options, select Automatic.
14 Press . A "Save Changes?" message appears.
15 Press to save your changes and exit the Settings menu.
16 Adjust the media feed as required by the printer command
language you are using.
PC23 and PC43 Desktop Printer User Manual 39
Page 52
Chapter 2 —
Load Media for the Label Dispenser
To use the label dispenser accessory for printing, you print labels on
label stock with a liner. As each label is printed, the label is
automatically peeled from the liner and is presented at the front of the
printer for manual removal.
1 Pull one or both of the printer latches toward the front of the
printer and lift the printer lid.
2 If there is an empty media core in the media compartment, remove
the core.
3 If you are going to load the same size media, continue with the next
step.
If you are using an external media holder for large rolls of media,
feed the media through the external media feed slot.
To adjust the media holders for a different media size:
a Pull the locking tab up.
40 PC23 and PC43 Desktop Printer User Manual
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Chapter 2 —
b Slide the media holders to adjust the distance between them.
4 Slide the new media roll between the media holders. The holders
should be snug against the sides of the media roll.
5 If you unlocked the locking tab on the media holders, press the tab
down to lock the holders in place.
6 If you are using label stock with gaps, make sure the gap sensor is
aligned with the center of the media roll.
PC23 and PC43 Desktop Printer User Manual 41
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Chapter 2 —
If you are using notched or black mark stock, slide the gap sensor
so the notches or marks pass over the sensor.
For irregularly shaped labels, you may need to adjust the gap sensor
so the narrowest gap between labels passes over the sensor. The best
position depends on your label design.
42 PC23 and PC43 Desktop Printer User Manual
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Chapter 2 —
7 For the PC43d, thread the media under the tip guides on the
holders.
For the PC43t, thread the media through the media guides. To
adjust the width of the media guides, slide the guides as needed to
fit your media.
8 Open the label dispenser front door.
PC23 and PC43 Desktop Printer User Manual 43
Page 56
Chapter 2 —
9 Thread the media over the platen roller and peel bar and down
through the slot in the front door. Do not pull on the media to take
up the slack.
10 Close the front door.
11 Close the printer lid until it snaps shut.
12 Turn the printer on adjust the media feed as required by the printer
command language you are using.
44 PC23 and PC43 Desktop Printer User Manual
Page 57
Load Ribbon
1 Press the printer latches toward the front of the printer and open
2 If there is an empty ribbon core in the media compartment, remove
3 Remove and discard the full ribbon takeup core.
Chapter 2 —
the printer lid.
the core and set it aside.
4 Place the new ribbon roll between the ribbon holders. The ribbon
should come off the roll as shown in the illustration.
PC23 and PC43 Desktop Printer User Manual 45
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Chapter 2 —
5 Place the takeup core between the takeup core holders.
6 Attach the end of the ribbon to the takeup core.
46 PC23 and PC43 Desktop Printer User Manual
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Chapter 2 —
7 Turn the slack-wheel to take up slack in the ribbon.
8 Close the printer lid until it snaps shut.
9 If you have already configured the printer for thermal transfer
printing, continue with the next step. Otherwise, from the printer
Main Menu, select Settings > Printing > Media > Print Method >
Ribbon (TTR).
10 Save your changes.
PC23 and PC43 Desktop Printer User Manual 47
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Chapter 2 —
Use External Media
To use large rolls of media stock, place the media in an external media
holder behind the printer, and feed the media into the printer through
the external media feed slot.
Be sure you thread the media through the media holders or media
guides as you would for media installed inside the printer.
&YUFSOBMNFEJB
GFFETMPU
Media Settings
This section describes media settings for the printer. To view these
settings:
• From the printer Main Menu, select Settings > Printing > Media.
• From the printer home page, click the Configure tab > Printing >
Media.
48 PC23 and PC43 Desktop Printer User Manual
Page 61
Chapter 2 —
INTERMEC
6001 36th Ave W
Everett WA 98203
.FEJBXJEUI
INTERMEC
6001 36th Ave W
Everett WA 98203
.FEJB
MFOHUI
Are these
illustrations
correct?
Setting Description Default
Media Width Sets the width of the printable area
measured from the media margin (X)
across the printhead. Unit of
measurement is defined in the Unit of
Measure parameter.
Media Length Sets the length of the printable area
measured from one edge of the label to
the edge that is closest to the
printhead. Unit of measurement is
defined in the Unit of Measurement
parameter.
Variable
Variable
PC23 and PC43 Desktop Printer User Manual 49
Page 62
Chapter 2 —
INTERMEC
6001 36th Ave W
Everett WA 98203
.FEJB
NBSHJO
9
Setting Description Default
Media Margin (X) Sets the width of the margin from the
left edge of the label along the
printhead to the edge of the printable
area. Unit of measurement is defined
in the Unit of Measurement parameter.
Clip Default Determines if the printer prints items
outside the printable area of the label.
When this is set to Off, the printer
returns an error if any part of a bar
code label cannot be printed because
that part extends beyond the printable
area. When this is set to On, the printer
prints all bar code labels, but may also
print unreadable, incomplete labels.
Media Type Selects the type of media that is loaded
in the printer.
Print Method Selects the method of printing that the
printer is using.
Media Calibration
Mode
Selects the mode the printer uses to
calibrate media. Use Slow if the printer
has trouble identifying gaps or marks
in media.
Variable
Off
Media With
Gaps
Variable
Fast
50 PC23 and PC43 Desktop Printer User Manual
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Chapter 2 —
Why do these
INPrint labels have
such funky names?
Can we call these
something less
weird?
Setting Description Default
Length (Slow Mode) If Media Calibration Mode is set to
LTS Sensitivity Level Sets the sensitivity of the label taken
About the INPrint Page
The INPrint page features a web form you can use to quickly and easily
print single labels. You select a web form to use from the lists and enter
information in the fields for that label. You can then preview and print
the label.
The printer firmware includes several predefined label formats. You
can also copy your own label formats to the printer and print them
from this page. <NOT CLEAR WHERE OR HOW YOU DO THIS SPEC HAS NO USABLE INFO>
None
Slow, the printer prints the media
length plus 10 mm. This value sets an
additional amount of media to be
printed. Unit of measurement is
defined in the Unit of Measurement
parameter. Range is 0 to 3200.
None
sensor. Range is 0 to 14. Supported
when the Cutter or Label Dispenser
accessories are installed.<WHICH
END OF THE RANGE DOES
WHAT?>
Predefined INPrint Label Formats
PC23 and PC43 Desktop Printer User Manual 51
Predefined INPrint Label Formats and Sample Illustrations
Format Name Sample
203_returnadd_3x1.lbx
minimal.lbx
Page 64
Chapter 2 —
Predefined INPrint Label Formats and Sample Illustrations
Format Name Sample
shipping.lbx
203_in_demo_4x6.lbx
52 PC23 and PC43 Desktop Printer User Manual
Page 65
Predefined INPrint Label Formats and Sample Illustrations
Format Name Sample
203_shipaddr_4x6.lbx
lifetest.lbx
Chapter 2 —
PC23 and PC43 Desktop Printer User Manual 53
Page 66
Chapter 2 —
Predefined INPrint Label Formats and Sample Illustrations
Format Name Sample
203_packslip_4x6.lbx
Print INPrint Labels
If the printer is connected to an Ethernet or Wi-Fi network, you can
print labels by entering information in a web form. You access web
forms through the printer web page.
1 On your desktop PC, start a browser.
2 In the Location or Address bar, type the printer IP address and
press Enter. The printer web page appears.
3 Click the INPrint tab.
54 PC23 and PC43 Desktop Printer User Manual
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Chapter 2 —
4 Select the web form you want to print:
• If you created the web form yourself, click Customer
Downloaded and then select the web form in the list.
• To use one of the Resident (Intermec-supplied) web forms, click
Resident and then select the web form in the list.
5 Type information in the web form as needed.
6 (Optional) To preview the label on screen, click Preview.
7 To print the label, click Print.
PC23 and PC43 Desktop Printer User Manual 55
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Chapter 2 —
56 PC23 and PC43 Desktop Printer User Manual
Page 69
3
Connect the Printer
This chapter explains how to connect the PC23 and PC43
printers to a PC and to an Ethernet or wireless network.
57
Page 70
Chapter 3 —
About Printer Drivers
Before you can use the printer with a Windows PC, you need to install
printer driver software on the PC. Drivers enable the printer to
communicate with your PC and with software applications such as
Intermec PrintSet.
Although Windows may auto-detect the printer when you connect it
to a PC through a USB port, you must still install printer drivers on the
PC for correct printer operation.
Install Printer Drivers
Use InterDriver to install printer driver software on your PC.
InterDriver is included on the PrinterCompanion CD that shipped
with your printer. If you have not yet installed drivers on your PC, run
the PrinterCompanion CD and follow the instructions to connect
your printer and install the drivers.
If you do not have access to the PrinterCompanion CD but you still
need to install driver software, follow this procedure to download
InterDriver from the Intermec website and install the drivers.
1 Open a web browser and go to www.intermec.com.
2 Select Support > Downloads.
3 Select these items:
a In the Product Category list, select Printers.
b In the Product Family list, select Printer Software.
c In the Product list, select InterDriver and then click Submit.
4 In the InterDriver downloads page, click InterDriver - Windows
ver. X.XX . If a Security Warning dialog box appears, click Run.
5 Select I accept the terms in the license agreement and then click
Next twice.
6 Clear the Read installation instructions check box, and then click
Finish. If a User Account control dialog box appears, click Yes to
continue. InterDriver extracts the installation files to
58 PC23 and PC43 Desktop Printer User Manual
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C:\Intermec\InterDriver7\ on your PC and starts InterDriver
Wizard.
7 Make sure that Install printer drivers is selected, and then click
Next.
8 Make sure that Install a driver for a Plug and Play printer is
selected.
9 Select your printer model from the list, and then click Next.
10 (Optional) type a new Printer Name to change the default printer
name. You can also select Use this printer as the default printer
to have Windows automatically select this printer when you print
documents from your desktop PC. To share this printer with other
users, select Share name and type a name for the printer. when you
are finished, click Next.
11 Click Finish to install the printer drivers, and then click Close to
exit InterDriver Wuzard.
Connect the Printer with USB
The printer supports USB connections to a desktop PC.
Chapter 3 —
You must install InterDriver to use a USB connection to a Windows
PC. For more information, see the PrinterCompanion CD that came
with your printer.
• Connect a USB cable from the USB host port on the printer to a
USB port on the desktop PC. A “USB Host Connected” message
appears on the printer screen.
PC23 and PC43 Desktop Printer User Manual 59
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Chapter 3 —
64#IPTU
QPSU
USB Host Port Location
Connect the Printer to an Ethernet Network
If your printer includes the optional Ethernet module, you can
connect it to your wired network.
1 Connect an Ethernet cable to the Ethernet port on the rear of the
printer and to your network.
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Chapter 3 —
&UIFSOFUQPSU
If your network uses a DHCP server to assign IP addresses, the IP
address appears in the lower left corner of the screen after the
printer connects to the network.
• For an icon printer, connect to the printer using PrintSet and
print a configuration label. The label includes the IP address.
If you are not using a DHCP server to automatically assign IP
addresses to devices in your network, you must set a static IP
address and other network information manually. Continue with
the next step.
2 For a non-DHCP network:
• For an LCD printer, from the Main Menu select Settings >
Communications > Ethernet and change the settings as
needed.
• For an icon printer, configure the Ethernet settings through
PrintSet.
Ethernet Settings
This section describes the Ethernet IPv4 and IPv6 settings. To view
these settings:
• From the printer Main Menu, select Settings > Communications
> Ethernet.
• From the printer home page, click the Configure tab >
Communications > Ethernet.
PC23 and PC43 Desktop Printer User Manual 61
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Chapter 3 —
Setting Description Default
(IPv4) IP
Assignment
Method
(IPv4) IP Address Sets the unique network-level address
Subnet Mask Sets a number that defines the range of
Default Router Sets the IP address of a router or
DHCP Response Sets if the printer receives DHCP
(IPv6) IP
Assignment
Method
(IPv6) IP Address Sets the unique network-level address
Sets how the printer obtains its IP
address (for IPv4 networks).
that is assigned to each device in a
TCP/IP network (IPv4).
IP addresses that can be used in a
TCP/IP network.
gateway that is used when a device
sends a packet to another subnet or to
an unknown destination.
responses by broadcast or unicast.
Sets how the printer obtains an IP
address (for IPv6 networks).
that is assigned to each device in a
TCP/IP network (IPv6).
DHCP
0.0.0.0
0.0.0.0
0.0.0.0
Broadcast
Automatic
0.0.0.0
62 PC23 and PC43 Desktop Printer User Manual
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Chapter 3 —
64#EFWJDF
QPSU
Plugging in the
parallel adapter did
nothing. Jill said we
do not support
parallel
connections?
Connect the Printer Using a Serial or Parallel Cable
If you have the optional USB-to-Serial adapter or USB-to-Parallel
adapter for the printer, you can connect the printer to the serial or
parallel port on a PC.
1 Connect the adapter cable to the USB device port on the printer.
PC23 and PC43 Desktop Printer User Manual 63
2 For a USB-to-Serial adapter, connect the adapter cable to the serial
port on your PC.
For a USB-to-Parallel adapter, connect the adapter cable to the
parallel port on your PC.
3 If you are using an LCD printer, from the printer Main Menu:
• For a serial connection, select Settings > Communications >
Serial and change settings as necessary.
• For a parallel connection, select <NEED MORE INFO>
If you are using an icon printer, you need to configure settings
through an application such as Intermec PrintSet.
Page 76
Chapter 3 —
Serial Port Settings
This section describes the serial port settings. To view these settings:
• From the printer Main Menu, select Settings > Communications
> Serial > COM1.
• From the printer home page, click the Configure tab >
Communications > Serial.
These settings are not accessible unless the printer has a serial
connection to a PC.
Setting Description Default
Baud Rate Transmission speed in bits per second
Data bits Number of bits that define a character or
Parity Specifies how the printer checks the
Stop Bits Number of bits sent at the end of every
Hardware Specifies if hardware flow control
ENQ/ACK Specifies if software flow control
XON/XOFF To Specifies if software flow control
XON/XOFF From Specifies if software flow control
New Line Character Defines the characters that the printer
115200
(bps) for the serial port.
8
byte.
None
integrity of the transmitted data.
1
character to allow the receiving signal
hardware to detect the end of a character
and to resynchronize with the character
stream.
Disable
(RTS/CTS) is used to manage the rate of
data transmission between the device and
the host.
Disable
(ENQ/ACK) is used to manage the rate of
data transmission between the device and
the host.
Disable
(XO N/ XOFF ) i s u sed to man ag e t he rate of
data transmission to the host.
Disable
(XO N/ XOFF ) i s u sed to man ag e t he rate of
data transmission from the host.
CR/LF
echoes to the host to indicate that it has
moved to a new line.
64 PC23 and PC43 Desktop Printer User Manual
Page 77
About Bluetooth Communications
The printer supports Bluetooth communications when the optional
Wi-Fi/Bluetooth module is installed. When Bluetooth is enabled, you
can connect the printer to other Bluetooth devices, such as bar code
scanners and keyboards. You can also make the printer discoverable by
Bluetooth-enabled devices such as mobile computers.
When the Wi=Fi/Bluetooth module is installed, the Bluetooth icon
appears in the status bar:
#MVFUPPUIJDPO
The icon is white when the Bluetooth connection is active, and gray
when the connection is inactive or disabled.
Chapter 3 —
You can set up Bluetooth communications:
• from the printer web page.
• from the printer Main Menu.
• using Intermec PrintSet through a USB connection to the printer.
Connect to a Bluetooth Device by Reading a Bar Code
To connect a Bluetooth-enabled bar code scanner to the printer, use
the scanner to read the printer Bluetooth test bar code and
automatically connect to the printer.
<IS THIS THE BAR CODE THAT SHIPS WITH THE WI-FI/BT
MODULE? BECAUSE MINE DOESN’T WORK>
1. Make sure your Bluetooth device is turned on and discoverable,
and that the device is in range of the printer.
PC23 and PC43 Desktop Printer User Manual 65
Page 78
Chapter 3 —
Connect to a Bluetooth Device Using a Wizard
If your printer has the LCD interface, you can also use the Bluetooth
wizard to discover and connect to a Bluetooth device, such as a bar
code scanner.
1 Make sure your Bluetooth device is turned on and discoverable,
and that the device is in range of the printer.
2 From the printer Ready screen, press . The Main Menu appears.
3 Select Wizards > Communications > Bluetooth.
4 Follow the instructions to discover and connect to your Bluetooth
device.
If you are unable to connect to the Bluetooth device, change the
printer Bluetooth settings or move the Bluetooth device closer to
the printer.
Connect to the Printer Through Bluetooth
To connect to the printer from a Bluetooth-enabled mobile computer,
you may need to configure Bluetooth settings on the printer before
you try to discover the printer from the mobile computer.
Configure Bluetooth Communications from the Main Menu
This section explains how to configure Bluetooth settings from the
printer Main Menu. You may need to configure these settings if you
want to connect to a mobile computer through Bluetooth.
1 From the Ready screen, press . The Main Menu appears.
2 Select Settings > Communications > Bluetooth.
3 Change settings as needed for your Bluetooth device.
4 When you are finished, save your changes and restart the printer.
66 PC23 and PC43 Desktop Printer User Manual
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Chapter 3 —
Configure Bluetooth Communications from the Home Page
This section explains how to configure Bluetooth from the printer
home page. The printer must be connected to an Ethernet or wireless
network and you must know the printer IP address.
1 On your desktop PC, start a browser.
2 In the Location or Address bar, type the printer IP address and
then press Enter. The printer home page appears.
3 Click login in the upper right corner of the screen. The Login page
appears.
4 Type your Username and Password in the entry fields and then
click Login. The default username is itadmin and the default
password is pass.
5 Click the Configure tab. The Configuration Summary page
appears.
6 Click Communications > Bluetooth. The Bluetooth settings page
appears.
7 Change Bluetooth settings as needed. You can also click Default
Settings to restore the default Bluetooth settings.
8 Click Save when you are finished.
PC23 and PC43 Desktop Printer User Manual 67
Page 80
Chapter 3 —
Bluetooth Settings
This section describes Bluetooth settings for the printer. To view these
settings:
• From the printer Main Menu, select Settings > Communications
> Bluetooth.
• From the printer home page, click the Configure tab >
Communications > Bluetooth.
Setting Description Default
Security Selects the level of security that is used
when pairing devices to the printer. If
you select Authentication, you must
enter a passkey. If you select Auth +
Encrypt, you must enter a passkey and
traffic is encrypted.
Device Name Sets the name that identifies the printer
in the Bluetooth network. Maximum
length is 16 characters.
Discover Determines if other Bluetooth devices
can detect the printer.
Passkey Sets the passkey that is used when
pairing Bluetooth devices to the printer.
Range is 1 to 16 characters
(case-sensitive).
Reserve Determines if the printer is exclusively
reserved for one Bluetooth device. The
first Bluetooth device that connects
with the printer locks out any other
connection attempts.
Disable
Printer model
number and serial
number. For
example,
PC43-0000000411.
Enable
None
Disable
68 PC23 and PC43 Desktop Printer User Manual
Page 81
About Wi-Fi Communications
$POOFDUJPOJDPO
The printer supports Wi-Fi communications when the optional
Wi-Fi/Bluetooth module is installed.
You can configure Wi-Fi communications:
• from the printer web page. You need to know the printer IP
address.
• from the printer Main Menu if your printer has a graphical
interface.
By default, the printer supports DHCP networks. If you are not using
a DHCP network and you do not know the printer IP address, you need
to configure Wi-Fi settings by using Intermec PrintSet through a USB
connection to the printer, or by sending commands through a serial
connection.
Connect the Printer to a Wireless Network
Before you begin, you should be familiar with the settings you need for
your network.
If you are using a DHCP network, turn the printer on. The printer
automatically connects to the wireless network.
Chapter 3 —
For a printer with the LCD interface, the Wi-Fi Connection icon shows
the status of the connection.
For a printer with the icon interface, the Wi-Fi icon turns on to show
PC23 and PC43 Desktop Printer User Manual 69
that Wi-Fi is enabled.
Page 82
Chapter 3 —
8JSFMFTTJDPO
Wireless 802.11
General
Security
Network
If you are not using a DHCP network, follow the next procedure to
manually assign network settings (such as the printer IP address) to a
printer with the LCD interface.
If you are using an icon printer and you do not know the printer IP
address, you need to use Intermec PrintSet with a USB connection to a
PC to configure wireless network settings for a non-DHCP network.
1 From the printer Ready screen, press . The Main Menu appears.
70 PC23 and PC43 Desktop Printer User Manual
2 Select Settings > Communications > Wireless 802.11.
Page 83
Chapter 3 —
3 Select General to configure these wireless network settings:
• Network Name (SSID)
• Network Type
• Roaming
• Power Mode
• Channel (for Ad Hoc mode only)
• Hidden SSID
Select Network to configure these settings:
• IP Assignment Method (for IPv4 or IPv6 networks)
• IP address
• Subnet mask and default router
Select Security to configure all wireless network security settings.
4 Change settings as needed for your network.
5 When you are finished, save your changes. The printer immediately
attempts to connect to your network.
Configure Wi-Fi Communications From the Printer Web Page
This section explains how to configure Wi-Fi communications from
the printer web page.
If you are not using a DHCP network and you do not know the printer
IP address, you must configure Wi-Fi settings using Intermec PrintSet
with a USB connection, or by sending commands through a serial
connection.
To configure the printer from the home page, the printer must be
turned on and connected to your Wi-Fi or Ethernet network.
1 In the Ready screen, note the printer IP address.
For an icon printer, you need to obtain the printer IP address.
2 On your desktop PC, open a browser.
3 Type the IP address in the Location or Address bar and press
Enter. The printer web page appears.
PC23 and PC43 Desktop Printer User Manual 71
Page 84
Chapter 3 —
4 Press Enter.
5 Click Login in the upper right corner of the screen. The Login page
appears.
6 Type your Username and Password, and then click Login. The
default username is itadmin and the default password is pass.
7 Click the Configure tab. The Configuration Summary page
appears.
8 Click Communications > Wireless 802.11. The Wireless 802.11
page appears.
9 Change settings as needed, or click Default Settings to restore all
default Wireless 802.11 settings.
10 Click Save when you are done.
Wireless 802.11 General Settings
This section describes the 802.11 general settings. To view these
settings:
• From the printer Main Menu, select Settings > Communications
> Wireless 802.11 > General.
• From the printer home page, click the Configure tab >
Communications > Wireless 802.11.
72 PC23 and PC43 Desktop Printer User Manual
Page 85
Chapter 3 —
Setting Description Default
Network
Name (SSID)
Network
Type
Roaming Controls the roaming inclination of the
Power Mode Select the power management setting for the
Channel Sets the common channel that radios in Ad
Hidden SSID Determines if the radio is allowed to look for
Defines the wireless network. To
communicate, all access points and wireless
devices must have the same network name,
which is case-sensitive.
Selects the radio behavior of the printer. Ad
Hoc mode allows the printer to communicate
directly with another printer. Infrastructure
mode allows the printer to commun icate
through an access point.
printer. The higher the level, the less inclined
the printer is to switch access points based on
the printer received signal strength (RSSI).
radio. Constant Awake provides the highest
throughput but draws the most power. Power
Saving conserves the most power but
provides the lowest throughput.
Hoc mode use to transfer data. Range is 1 to
14.
SSIDs that have been hidden to prevent
unauthorized devices from connecting to the
wireless nework.
INTERMEC
Infrastructure
Level 1
Constant
Awake
None
Disable
Wireless 802.11 Network Settings
This section describes the 802.11 IPv4 and IPv6 settings. To view these
settings:
• From the printer Main Menu, select Settings > Communications
> Wireless 802.11 > Network > IPv4 or IPv6.
• From the printer home page, click the Configure tab >
Communications > Wireless 802.11.
Setting Description Default
(IPv4) IP
Assignment
Method
PC23 and PC43 Desktop Printer User Manual 73
Sets how the printer obtains its IP
address (for IPv4 networks).
DHCP
Page 86
Chapter 3 —
Setting Description Default
(IPv4) IP Address Sets the unique network-level address
that is assigned to each device in a
TCP/IP network (IPv4).
Subnet Mask Sets a number that defines the range of
IP addresses that can be used in a
TCP/IP network.
Default Router Sets the IP address of a router that is
used when a device sends a packet to
another subnet or to an unknown
destination.
DHCP Response Sets if the printer receives DHCP
responses by broadcast or unicast.
(IPv6) IP
Assignment
Method
(IPv6) IP Address Sets the unique network-level address
Sets how the printer obtains an IP
address (for IPv6 networks).
that is assigned to each device in a
TCP/IP network (IPv6).
Wireless 802.11 Security Settings
This section describes the 802.11 security settings. To view these
settings:
• From the printer Main Menu, select Settings > Communications
> Wireless 802.11 > Security.
• From the printer home page, click the Configure tab >
Communications > Wireless 802.11.
0.0.0.0
0.0.0.0
0.0.0.0
Broadcast
Automatic
0.0.0.0
Setting Description Default
Security Type Selects the protocol the radio uses to
verify its identity and makes sure that
it is authorized to communicate on
the wireless network.
Association Selects the security method that the
radio uses to get access to the wireless
network.
74 PC23 and PC43 Desktop Printer User Manual
None
Open/WEP
Page 87
Setting Description Default
Chapter 3 —
Pre-Shared Key Defines the passphrase that allows
the radio to authenticate over the
wireless network (for both WPA and
WPA2 security). Range is 8 to 64
characters.
Network Key
Index
Network Key 1,
Network Key 2,
Network Key 3,
Network Key 4
User Name Sets the name that the printer uses
Password Sets the password that the printer
Anonymous
Name
Inner
Authentication
CA Certificate Sets the name of the Certificate
Client Certificate Sets the name of the client certificate
Client Key Sets the private key the printer uses
Selects the active network key to use
for WEP security. Range is 1 to 4.
Defines a network key that is used for
WEP security. Keys are entered in
ASCII or hexadecimal (preceded by
0x) format.
when logging in to the network.
Range is 1 to 96 characters.
uses when logging in to the network.
Range is 1 to 96 characters.
Sets the outer EAP user name that
the printer uses for logging in to the
network. Maximum length is 96
characters.
Selects the authentication method
that is used when the EAP type is
EAP-FAST, PEAP, or TTLS.
Authority (CA) that verif ies the server
certificate. This CA should be the
same one that was used to sign the
server certificate.
the printer uses to authenticate to
the network using EAP-TLS.
Maximum length is 128 characters.
for EAP-TLS. Maximum length is 128
characters. Use the certinstall.sh
script to install the certificate
correctly.
None
None
Null
None
None
Anonymous
EAP/MSCHAPv2
intermec.pem
None
None
PC23 and PC43 Desktop Printer User Manual 75
Page 88
Chapter 3 —
Setting Description Default
Server Common
Name 1
Server Common
Name 2
Validate
Certificate
PAC Sets the name of the Protected Access
Acquire PAC Determines if automatic PAC file
Fast Roaming
(CCKM)
Mixed Mode
(Group = TKIP)
Sets the certificate name that is on
the primary authentication server. If
this value is none, then the value for
Server Common Name 2 is used.
Range is 1 to 96 characters.
Sets the certificate name that is on
the secondary authentication server.
If this value is none, then the value
for Server Common Name 1 is used.
Range is 1 to 96 characters.
Determines if the identity of the
authentication server is verified
using its certificate when using
EAP-TTLS, PEAP, or EAP-TLS.
Intermec recommends that you set
Validate Certificate to Yes.
Credential (PAC) that is used for
EAP-FAST authentication. The
printer uses this file if Acquire PAC is
on and the current installed PAC fails
to authenticate the printer to the
network.
provisioning is on for EAP-FAST
authentication.
Determines if the printer can roam
from one access point to another
without reauthenticating with the
server. CCKM only works in wireless
networks using LEAP.
Determines if the printer can use
either TKIP or AES for data
encryption, depnding on the
configuration of the access point.
None
None
No
eap-fast.pac
Off
Disable
Disable
76 PC23 and PC43 Desktop Printer User Manual
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4
Configure the Printer
This chapter explains how to view and change printer settings
by using the Main Menu or the printer web pages.
77
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Chapter 4 —
About Printer Configuration
Configuration settings determine how the printer operates. To view
and change printer settings, you can:
• use a browser to view the printer web page through your network
connection. You need to know the printer IP address for this
method.
• use the LCD printer Main Menu.
• use an application such as Intermec PrintSet to communicate with
the printer through a network, serial, or parallel connection.
Use the Setup Wizard
This section explains how to use the Setup Wizard to configure the
LCD printer. You must configure the printer this way after turning it
on for the first time, after upgrading the firmware, or after resetting all
defaults.
1 Connect the printer to power and press the Power switch. When the
printer is ready, the Setup Wizard starts.
2 Select the settings you want from the menus in the Setup Wizard.
• Use or to select different items in a list.
• If the item you selected requires you to select an option from a
preset list, press or to scroll through the list items.
• Press to select a highlighted item.
• Select and press to continue to the next screen.
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Configure the Printer From the Main Menu
Settings
Communications
Printing
System Settings
Network Services
Will replace these
old graphics
You can view and change settings directly on the printer through the
Settings menu.
1 In the Main Menu, use to select Settings and press . The
Settings menu appears with Communications selected.
Setting Type Description
Communications All communications and network
settings:
• Serial (appears when using serial
connection to PC)
• Ethernet (appears when Ethernet
module is installed)
• Wireless 802.11 (appears when
Wi-Fi/Bluetooth module is installed)
• Bluetooth (appears when
Wi-Fi/Bluetooth module is installed)
Printing Configuration settings for media (such as
media width and length), print quality,
and performance.
System Settings
Network Services
Chapter 4 —
PC23 and PC43 Desktop Printer User Manual 79
2 Press or to change the selected menu item, and then press
to see related items.
For example, press to select Printing and then press . The
Printing menu appears.
To return to the previous screen, press .
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Chapter 4 —
3 In any list of items, press or to select another item in the list,
and then press .
• If the item you selected requires you to select an option from a
preset list, press or to scroll through the list items.
• If the item you selected requires alphabetic or numeric input,
such as Network Name, press and use the onscreen
alphanumeric or numeric-only keypad to enter a value.
4 If you changed items in the list, press to save your changes.
To return to the previous screen, press . If you made changes
without saving them, you are prompted to save your changes:
• Select Yes to save your changes and return to the previous
screen.
• Select No to abandon your changes and return to the previous
screen.
• Select Cancel to abandon your changes and remain on the
current screen.
About the Printer Web Page
An easy way to configure most printer settings is by viewing and
changing settings in the printer web page. You can view the printer web
page in a web browser.
To use the printer web page, the printer must be connected to your
Ethernet or Wi-Fi network, and you need to know the printer IP
address.
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Chapter 4 —
Printer Web Page
The Home page includes lists of the current network and media
settings, and part numbers and serial numbers for the options
installed in your printer.
The Configure page includes a complete list of all the current printer
settings. If you have administrator privileges, you can change printer
settings as needed.
The Manage page includes lists of the applications, fonts, images, label
formats, and web forms in the printer memory. You can upload files to
the printer memory.
The INPrint page includes lists of the installed web form labels. The
printer includes several different web form label formats. When you
select a format, you can enter information in the text fields directly
from the INPrint web page, and then print the label.
The System Information screen includes the printer odometer, XML
printing log, and detailed statistics.
The Services page includes a list of common maintenance and testing
tasks.
The Contact page includes general Intermec contact information.
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Chapter 4 —
View the Printer Web Page
When the printer is connected to your Ethernet or Wi-Fi network, you
can view the printer web page in a browser. You can change settings if
you have administrator access.
To view the printer web page, the printer must be turned on and
connected to your Wi-Fi or Ethernet network.
1 On your desktop PC, open a browser and type the IP address in the
Location or Address bar.
2 Press Enter. The printer web page appears.
View Printer Statistics
If your printer is connected to an Ethernet or Wi-Fi network, you can
view printer statistics in the printer web page.
1 On your PC, open a browser.
2 In the Location or Address bar, type the printer IP address and
press Enter. The printer web page appears.
3 Click the System Information tab.
4 Click Statistics.
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Chapter 4 —
5 Click a category to see more information. For example, click Print
Statistics to see the number of labels printed and odometer values.
Statistic Description
System information Printer uptime and CPU usage, firmware and
kernel versions, printer config and serial numbers,
flash and RAM memory information
Print Statistics Total labels printed, RFID tag success rate,
odometer values, total distance printed (printer
and current printhead)
Supply Printhead, media, and ribbon information
Hardware Options Input/output devices, serial port information
Administration Failed login tries, user information <?>
Network Interfaces MAC address, TCP/IP and 802.11 network
information
Font Information Name, type, and size of installed fonts
Bar Code Information Name and type of installed bar code fonts
Image Information Name, type, and size of installed images
Statistics
This section explains printer statistics.
Type Name Description
System Information Uptime
Printer Uptime
CPU Usage
Firmware Version Version of currently
installed firmware.
Kernel Version
Hardware Version
Product Name Printer model number.
Printer Config Number Configuration number.
Printer Serial Number Unique serial number for
the printer.
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Chapter 4 —
Type Name Description
Flash Memory
Information
RAM Memory
Information
Print Statistics Labels Printed
RFID Statistics (Appears when optinal
Customer Odometer
Total Distance Printed
(Printer)
Total Distance Printed
(Current printhead)
Supply Printhead Information
Media Information
Ribbon Information
Hardware Options I/O Devices: Main Logic
Board Ethernet USB
Device Bluetooth
Thermal Printhead Front
Panel RFID Parallel Port
Power Supply Unit
Replaced I/O Devices <?>
Serial COM <?>
Administration Failed Login Attempts
User
Network Interfaces MAC Address MAC address of installed
Interface Data on...
Internet Protocol Data on...
Transport Control
Protocol
File system and use
information for the
printer flash memory.
Amount (in bytes) of total,
currently used, and free
RAM.
RFID module is installed).
Length of media (in
meters) printed by this
printer since first startup
<?>.
Length of media (in
meters) printed by the
currently installed
printhead.
Name, part number ,and
serial number of hardware
installed in this printer.
Ethernet module.
Data on...
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Chapter 4 —
Type Name Description
Wireless 802.11
Font Information Name Font name.
Type Type of font (bitmap or
TrueType).
Location Installation location
(resident as part of
firmware, or
user-installed).
Size (bytes) Font file size in bytes.
Barcode Information Name Name of symbology.
Type Type of symbology (1D or
2D)
Image Information Name Name of image file.
Type Type of image.
Location Installation location
(resident as part of
firmware, or
user-installed).
Size (bytes) Image file size in bytes.
Configure the Printer From the Web Page
To configure the printer from its web page, the printer must be turned
on and connected to your WiFi or Ethernet network.
1 On your desktop PC, start a browser.
2 In the Location or Address bar, type the printer IP address and
then press Enter. The printer web page appears.
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Chapter 4 —
3 Click login in the upper right corner of the screen. The Login page
appears.
4 Type your Username and Password in the entry fields and then
click Login. The default username is itadmin and the default
password is pass.
5 Click the Configure tab. The Configuration Summary page
appears.
6 To see a complete list of printer settings, click Configuration
Summary.
To configure printer settings, use the links in the navigation pane:
• For serial port, Wi-Fi, or Bluetooth settings, click
Communications.
• For media, print quality, or performance settings, click
Printing.
• For display, audio, service, and general settings, maintenance
alert message triggers, or to enable and disable 802.11 and
Bluetooth or the virtual COM port, click System Settings.
• To set conditions that trigger error, warning, and information
alert messages, click Alerts.
• For network-related settings such as web and email server
information, or if you are using a network management
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application such as Intermec SmartSystems, click Network
Services.
7 Change settings by typing in the fields or by selecting an item from
a list.
8 To save your changes, click Save.
To reset all values and options on the page to the default settings,
click Default Settings.
View the Configuration Summary
To view the configuration summary from the printer web page, the
printer must be turned on and connected to your Wi-Fi or Ethernet
network.
1 On your desktop PC, start a browser.
2 In the Location or Address bar, type the printer IP address and
then press Enter. The printer web page appears.
3 Click the Configure tab.
4 Click Configuration Summary. The configuration summary
appears.
Chapter 4 —
This may take several minutes depending on the options in your
printer and your network connection.
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Chapter 4 —
About Printer Profiles
After you change printer default settings to meet your needs, you can
save those settings as a printer profile. The printer supports multiple
profiles that you can save and load at any time. For example, you can
create one profile to use when you are printing on continuous label
stock, and a different profile to use when you are printing on label
stock with gaps.
The following printer settings are not saved in a profile:
• IP address for either IPv4 or IPv6 networks
• Media calibration settings for the label stop sensor
• Remote port or remote host values for a remote computer which
connects to the printer through raw TCP
Create or Load a Printer Profile
This topic explains how to save the current settings as a printer profile,
and how to load a saved profile.
1 From the Home screen, press . The Main Menu appears.
2 Select Tools > Profiles. The Profiles menu appears.
3 To save the current printer settings as a profile, select Save. In the
Save Profile menu, select Filename and enter a name for the profile
of up to sixteen characters.
To load a saved profile, select Load. In the Load Profile menu,
select the profile to load.
Export or Upload Configuration Files
After you save the printer configuration settings to a file, you can
export the file to a USB storage device and upload it to other printers.
1 From the Home screen, press . The Main Menu appears.
2 Select Tools > USB Menu.
3 Select Configuration.
88 PC23 and PC43 Desktop Printer User Manual
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