Intermec NORAND 600 User Manual

Loading...

NORANDR 600 Series Industrial Mobile Computer

USER’S GUIDE

" " " " " " " " " " " " " " " " " " " " " " " " " " " "

PN: 961-054-014

Revision C

March 2000

" NOTICE

The information contained herein is proprietary and is provided solely for the

 

purpose of allowing customers to operate and service Intermec manufactured

 

equipment and is not to be released, reproduced, or used for any other purpose

 

without written permission of Intermec.

 

Disclaimer of Warranties. The sample source code included in this document is

 

presented for reference only. The code does not necessarily represent complete,

 

tested programs. The code is provided “AS IS WITH ALL FAULTS.” ALL

 

WARRANTIES ARE EXPRESSLY DISCLAIMED, INCLUDING THE

 

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

 

PARTICULAR PURPOSE.

 

We welcome your comments concerning this publication. Although every effort has

 

been made to keep it free of errors, some may occur. When reporting a specific

 

problem, please describe it briefly and include the book title and part number, as

 

well as the paragraph or figure number and the page number.

 

Send your comments to:

 

Intermec Technologies Corporation

 

Publications Department

 

550 Second Street SE

 

Cedar Rapids, IA 52401

 

INTERMEC, NORAND, NOR*WARE, and PEN*KEY are registered trademarks

 

of Intermec Technologies Corporation.

Ó1999 Intermec Technologies Corporation. All rights reserved.

Acknowledgments

Microclean II is a registered trademark of Foresight International.

Microsoft, MS, and MS-DOS, Windows, Windows 95 and Windows CE are registered trademarks of Microsoft Corporation.

SanDisk is a trademark of SanDisk Corporation.

CONTENTS

"" " " " " " " " " " " " " " " " " " " " " " " " " " "

SECTION 1

General Information

About this User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-1

Industrial Mobile Computer Description . . . . . . . . . . . . . . .

1-2

Computer Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-5

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-6

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-6

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-7

[Gold] Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-8

ON/OFF (Suspend and Resume) Key . . . . . . . . . . . . . . .

1-9

Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-9

Resetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-10

Customer Response Center and Product Service . . . . . . . .

1-10

Factory Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-10

CRC (Customer Response Center) . . . . . . . . . . . . . . . . .

1-11

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-12

SECTION 2

 

Operation

 

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-1

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-2

Installing CompactFlash Card (Models 602 and 603) . . . .

2-4

Removing the CompactFlash Card . . . . . . . . . . . . . . . . . . . .

2-5

Installing a Modem Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-6

Booting Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-6

For DOS Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-6

For Windows CE Applications . . . . . . . . . . . . . . . . . . . . .

2-6

Installing Windows CE Components . . . . . . . . . . . . . . .

2-7

Running Windows CE and the Demo Application . . . . . . .

2-9

Downloading from Host Computer . . . . . . . . . . . . . . . . . . . .

2-9

NORANDR 600 Series Industrial Mobile Computer User’s Guide i

CONTENTS

Opening your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-9

SECTION 3

 

Routine Care and Maintenance

 

Low Battery Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-1

Cleaning Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-2

Case and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-2

SECTION 4

 

Troubleshooting

 

Troubleshooting Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-1

Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-3

Repair Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-4

APPENDIX A

 

Connector Pin-Outs

 

16-Pin Docking Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . .

A-1

APPENDIX B

 

NorandR Utilities Program

 

Entry Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-1

Pop-Up Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-1

Drop-Down Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-2

Alphanumeric Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-3

Title Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-4

Language Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-5

Communications Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-6

Option 1 BEGIN COMM SESSION . . . . . . . . . . . . . . . .

B-7

If using PSROM0C V2.xx: . . . . . . . . . . . . . . . . . . . . . . . .

B-17

If using PSROM0C V3.xx: . . . . . . . . . . . . . . . . . . . . . . . .

B-17

Option 2 COMM SETTING . . . . . . . . . . . . . . . . . . . . . . .

B-18

Option 3 UNIT ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-22

Option 4 NETWORK PARAMETERS . . . . . . . . . . . . . .

B-22

Option 4 MODEM PARAMETERS . . . . . . . . . . . . . . . . .

B-24

ii NORANDR 600 Series Industrial Mobile Computer User’s Guide

CONTENTS

Option 5 NETWORK INTERFACE . . . . . . . . . . . . . . . .

B-28

Option 5 PHONE NUMBER . . . . . . . . . . . . . . . . . . . . . .

B-29

Option 9 ADVANCED UTILITIES . . . . . . . . . . . . . . . . .

B-30

FIGURES

 

Figure 1-1 Front and Back View . . . . . . . . . . . . . . . . . . . . . .

1-3

Figure 1-2 Top, Bottom, and Side View . . . . . . . . . . . . . . . . .

1-4

Figure 1-3 16-Key Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . .

1-5

Figure 1-4 CompactFlash Card Slot . . . . . . . . . . . . . . . . . . .

1-8

Figure 1-5 Resetting your Computer . . . . . . . . . . . . . . . . . . .

1-10

Figure 2-1 Computer Being Connected to a Wall

 

Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-2

Figure 2-2 Power Status LED . . . . . . . . . . . . . . . . . . . . . . . . .

2-3

Figure 2-3 Accessing the CompactFlash Card Slot . . . . . .

2-4

Figure 2-4 Removing CompactFlash Card . . . . . . . . . . . . . .

2-5

TABLES

 

Table 1-1 Gold Legend Keypad Functions . . . . . . . . . . . . . .

1-8

Table 4-1 Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . .

4-1

NORANDR 600 Series Industrial Mobile Computer User’s Guide iii

CONTENTS

iv NORANDR 600 Series Industrial Mobile Computer User’s Guide

Section 1

General Information

"" " " " " " " " " " " " " " " " " " " " " " " " " " "

About this User’s Guide

Section 1

Contains general information about the components of your 600 Series Industrial Mobile Computer. This includes telling you how the user guide is organized, a summary of the sections, and the specifications.

Section 2

Tells you how to prepare for using your computer.

Section 3

Contains routine maintenance information for your computer. Routine maintenance includes recharging the battery, and cleaning the computer.

Section 4

Takes you through procedures to use when troubleshooting your computer. This section does not contain all troubleshooting that can be done by an authorized Customer Support Specialist, but does contain information

NORANDR 600 Series Industrial Mobile Computer User’s Guide 1-1

General Information

SECTION 1

 

 

to aid you in determining the level of assistance you may need.

Appendix A

Pin-outs for the external connectors.

Appendix B

NORANDR Utilities Program’s will be added at a later date.

Glossary

Contains definitions to words or phrases used in this user’s guide.

Index

An alphabetically listing of the subjects and page numbers contained in this user’s guide.

Industrial Mobile Computer Description

Industrial Mobile Computers are used in the marketplace to perform a wide variety of tasks. The 600 Series Industrial Mobile Computer provides features and benefits that include:

"Rugged design

"Fast data processing

"Touch screen display

"Signature capture

Additionally, your computer has the ability to use:

1-2 NORANDR 600 Series Industrial Mobile Computer User’s Guide

SECTION 1

General Information

"CompactFlash cards

"Internal modem with CompactFlash card size and format

The following descriptions will familiarize you with the name, function, and locations of the components. Figure 1-1, and Figure 1-2, on pages 1-3, and 1-4, show you these key components.

Touch screen display

Stylus

Keypad

Power status

Scan indicator

Front

Back

Figure 1-1

Front and Back View

NORANDR 600 Series Industrial Mobile Computer User’s Guide 1-3

General Information

SECTION 1

 

 

Scanner lens

CompactFlash

Models

card slot

602/603

Models 602/603

Top End

Docking Charger connector jack

Speaker

 

 

Bottom End

 

Scanner

Scroll up key

Action key

Scroll down

 

 

 

key

button

 

 

 

 

 

Side View

Figure 1-2

Top, Bottom, and Side View

1-4 NORANDR 600 Series Industrial Mobile Computer User’s Guide

SECTION 1

General Information

Computer Keyboard

This Industrial Mobile Computer provides a 16 key keyboard. All keys with the exception of the [I/O] and [Gold] keys are programmable for individual functions. Figure 1-3 on page 1-5 details the basic keyboard layout.

 

Numeric

 

keys

 

Backlight

 

(Gold + 3)

ON/OFF

 

(Suspend/Resume)

 

Tab

 

BkSp (Back Space)

ENTER

 

Gold

 

Esc (Escape)

Figure 1-3

16-Key Keyboard

NORANDR 600 Series Industrial Mobile Computer User’s Guide 1-5

General Information

SECTION 1

 

 

Display

This Industrial Mobile Computer offers an easy to read Liquid Crystal Display (LCD) with touch screen. The display shows status messages, keyed-in entries, customer or product lists, calculations, and prompts for responses. The touch screen can be used with a stylus, or your finger to choose functions, record signatures, or enter data.

Adjust Contrast

To adjust the display contrast level, hold down the [Gold] key and press either to increase to decrease.

Backlight (Models 602 and 603)

Your Industrial Mobile Computer display features a backlight. Backlighting provides a great benefit in dark conditions. Backlighting does, however, reduce battery life, therefore, turn off the backlight when not needed.

Backlight On/Off

To turn the backlight on, hold down the [Gold] key and press the key. To turn the backlight off, hold down the [Gold] and press the key again.

Battery

" NOTE: It is important to charge your Industrial Mobile Computer for at least 4 hours before you use it the first time.

This Industrial Mobile Computer uses a 1550 mAh lithium ion rechargeable battery.

If your computer goes into a shutdown mode because of low battery condition, your computer will not operate. Your computer does this to ensure that the data is protected.

1-6 NORANDR 600 Series Industrial Mobile Computer User’s Guide

SECTION 1

General Information

Although the battery will protect the data against loss for up to 72 hours, it is best to put your unit on a charging source when you first detect low battery.

Memory

Three types of memory are available with this Industrial Mobile Computer:

"Main Memory DRAM

"Flash ROM

"CompactFlash Cards (Models 602 and 603)

Main Memory

Standard main memory DRAM configuration is 8 megabytes (MB) for the model 601 and 16 MB for Models 602 and 603. Memory and the real time clock is protected up to 72 hours by your computer shutting down operation after detecting low battery.

Flash ROM

The 512K Flash ROM stores the BIOS.

CompactFlash Cards

Your Industrial Mobile Computer employs an internal card slot. The internal slot is a CompactFlash Type I storage device. This device acts as the boot drive for the system. This CompactFlash card is not externally accessible.

Additionally, Models 602 and 603 provide an external card slot.The external slot is an expansion Type II slot. This Type II slot is accessible at the top of the computer. It can be used for an additional CompactFlash storage card, or a CompactFlash modem. A modem card must provide the RJ-11 jack. However, since part of the modem (because of the RJ-11) extends beyond the top of the unit it becomes vulnerable to breakage if dropped.

NORANDR 600 Series Industrial Mobile Computer User’s Guide 1-7

General Information

SECTION 1

 

 

Card slot

Figure 1-4

CompactFlash Card Slot

[Gold] Key

Hold down and press desired gold key functions. Continue to hold down the [Gold] key for each gold legend key stroke you wish to make.

Gold Legend Keypad Functions

Holding down the [Gold] Key and then a gold legend key allows additional keypad functions. These functions are described in Table 1-1 on page 1-8.

 

 

 

Table 1-1

 

Gold Legend Keypad Functions

 

 

 

 

Gold +

 

Icon

Result

 

 

 

 

1

 

 

Increases display screen contrast

 

 

 

 

2

 

 

Decreases display screen contrast

 

 

 

 

3

 

 

Toggles Backlight on and off

 

 

 

 

Tab

 

 

Home

 

 

 

 

4

 

Pg Up

Page Up

 

 

 

 

5

 

Y

Up arrow

 

 

 

 

1-8 NORANDR 600 Series Industrial Mobile Computer User’s Guide

SECTION 1

General Information

 

 

Table 1-1 (continued)

 

Gold Legend Keypad Functions

 

 

 

 

Gold +

 

Icon

Result

 

 

 

 

6

 

Pg Dn

Page Down

 

 

 

 

DEL

 

 

. (period)

 

 

 

 

7

 

A

Left arrow

 

 

 

 

8

 

B

Down arrow

 

 

 

 

9

 

"

Right arrow

 

 

 

 

ESC

 

 

Alt

 

 

 

 

0

 

 

Ctrl (control)

 

 

 

 

Enter

 

 

End

 

 

 

 

ON/OFF (Suspend and Resume)

Key

In order to conserve power your Industrial Mobile Computer may automatically suspend when there has been no activity for a set period of time. The suspend time can be programmed through the setup parameters for your computer.

To force a suspend, press the [I/O] key, or a key that may be defined as the suspend key, and hold the key down for three seconds. To resume operation, press the [I/O] key.

Serial Port

Your computer can access serial devices through the dock’s RS-232 serial port, using one of these accessories:

"A serial cable plugs into and latches to the docking connector and provides a standard PC compatible DB-9 (male) serial port.

"A data sychronous cable plugs into and latches to the docking connector and provides a DB-9 (female) which can be plugged into a standard PC serial port.

NORANDR 600 Series Industrial Mobile Computer User’s Guide 1-9

General Information

SECTION 1

 

 

"The 600 Series Single/Vehicle Dock provides a standard PC compatible DB-9 (male) serial port.

"The 600 Series Multidock converts the signals from the computer’s RS-232 serial port to RS-485 and brings out an RS-485 bus to two DB-9 female connectors compatible with Norand RS-485 networking.

Resetting

In the rare event that your Industrial Mobile Computer fails to respond to your input, it may be necessary to “reset.” To reset press the [Gold], [Esc], and [0] keys at the same time, hold the keys down for three seconds, and your computer will reboot. Resetting takes you to the start up screen.

Reset keys

Figure 1-5

Resetting your Computer

Customer Response Center and Product

Service

Factory Service

If your unit is faulty, you can ship it to your nearest authorized Service Center for factory-quality service. The address and telephone number are included on the Product Service Information Card shipped with your product.

1-10 NORANDR 600 Series Industrial Mobile Computer User’s Guide

SECTION 1

General Information

CRC (Customer Response Center)

The Norand Mobile Systems Division of Intermec Technologies Corporation CRC (technical support), telephone number: 1-800-755-5505 (USA or Canada) or 1-425-356-1799.

Email: crc@norand.com If you want to Email a problem or question to the CRC be sure to include the following information in your message:

Your name

The company name

The company address

Phone number and Email address where you or the customer can be contacted

Problem description or questions (be specific)

Also if the equipment was purchased through a VAR please include the VAR information

NORANDR 600 Series Industrial Mobile Computer User’s Guide 1-11

General Information

SECTION 1

 

 

Specifications

Size:

9.1 cm (3.6 inches) wide

 

15.5 cm (6.1 inches) long

 

3.0 cm (1.2 inches) tall

Temperature:

 

Recommended Operating:

0 to +50_C (32 to +122_F)

Extreme Operating:

--20 to +60_C (--4 to +140_F)

Storage Temperature:

--20 to +60_C (--4 to +140_F)

Weight:

312 g (11 ounces.)

Humidity:

5 to 95% noncondensing

Static Protection:

17 kV (air discharge) 8 kV (current injection)

Battery:

3.8 V, 1550 mAh lithium ion battery

Hours of Operation:

8--10 hours

Charging Temperature:

0 to +50_C (32 to +122_F)

Communication:

 

Interface:

RS-232, RS-485, Ethernet 10BASE-T (through

 

Dock)

Protocol:

Norand Proprietary Communications Protocol

 

(NPCP)

System Components:

 

FLASH:

512K FLASH array (standard)

RAM:

8 Megabytes (601) 16 MB (602/603)

Operating System:

MS--DOS, Windows CE, and

 

Windows 95 (future)

Card Options:

CompactFlash Type II

Display:

953 cm (3.75 inches); 240 (wide) 320 (long)

 

pixels, monochrome LCD

1-12 NORANDR 600 Series Industrial Mobile Computer User’s Guide

Section 2

Operation

" " " " " " " " " " " " " " " " " " " " " " " " " " " "

This section tells you how to:

"Charge the battery

"“Power-up” your 600 Series Industrial Mobile Computer

"Install CompactFlash cards

Getting Started

Unpack your 600 Series Industrial Mobile Computer and inspect it for signs of physical damage from shipment or storage.

When you start using your computer or any time that all power has been completely removed, you are “cold booting” it. The method you use depends on your application.

For example you may download the application and data into your computer. Or, you may use CompactFlash cards to load the application and data.

Depending on the method you are using, the result will be the same but the steps you go through may vary from the way this user’s guide presents the material.

NORANDR 600 Series Industrial Mobile Computer User’s Guide 2-1

Operation

SECTION 2

 

 

Charging the Battery

Charging your battery pack can be done either in a dock or using an ac wall charger connected to your computer. Figure 2-1 on page 2-2 shows your computer being connected to an ac charger. Figure 2-2 on page 2-3 shows the computer and explains the Power Status conditions that you might see during the charging process.

Normal time to recharge your battery pack is four hours. When your battery is fully charged your computer should run about 8--10 hours.

2

1

Figure 2-1

Computer Being Connected to a Wall Charger

The following devices charge the battery when seated in the unit.

"Single/Vehicle dock

"Multidock

2-2 NORANDR 600 Series Industrial Mobile Computer User’s Guide

SECTION 2

Operation

Power Status LED

Power Status:

Blinking Red indicates low battery status

Continuous Red indicates charging in process

Continuous Green indicates charging complete

Blinking Green indicates computer is in standby mode

Off indicates normal operation

Figure 2-2

Power Status LED

NORANDR 600 Series Industrial Mobile Computer User’s Guide 2-3

Operation

SECTION 2

 

 

Installing CompactFlash Card (Models 602 and 603)

Card slot

CompactFlash card

Figure 2-3

Accessing the CompactFlash Card Slot

2-4 NORANDR 600 Series Industrial Mobile Computer User’s Guide

SECTION 2

Operation

Removing the CompactFlash Card

Use the tip of your stylus, inserted in the slot and under the edge on the CompactFlash card, to slide the card out enough to get ahold of it and pull straight out on the card slot.

1

2

Stylus slot

3

Figure 2-4

Removing CompactFlash Card

NORANDR 600 Series Industrial Mobile Computer User’s Guide 2-5

+ 51 hidden pages