Intermec CV41ACA1A1BET01A User Manual
CV
41
Vehicle Mount Computer (Windows CE)
CV41C
User Guide
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2012 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec Technologies
Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
ii CV41 Vehicle Mount Computer (Windows CE) User Guide
Document Change Record
This page records changes to this document. The document was
originally released as Revision 001.
Version
Number
002 7/2012 Revised to include:
Date Description of Change
• WWAN radio information.
• Intermec Dashboard information.
• ScanNGo configuration bar codes.
CV41 Vehicle Mount Computer (Windows CE) User Guide iii
iv CV41 Vehicle Mount Computer (Windows CE) User Guide
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
About the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1
About the CV41 Vehicle Mount Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What’s New in This Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Overview of the CV41 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Power Supply Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
About the Smart Dock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Attach the CV41 to the Smart Dock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remove the CV41 from the Smart Dock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Contents
Secure the CV41 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
CV41 Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
About Internal UPS Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Maximize the Internal UPS Battery Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
About the Backup Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Insert an SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
About the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Protect the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adjust the Screen Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Enable the Defroster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Change the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
CV41 Vehicle Mount Computer (Windows CE) User Guide v
Contents
Connect an External Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
About the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Use the Modifier Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Capitalize Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Enable or Disable the Keypad Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Set the Keypad and Display Backlight Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Transfer Files To and From Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Understand the User Interface and Intermec Applications . . . . . . . . 27
2
About the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
About the Desktop Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Learn the Basic Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Use the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Use the Taskbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Use Pop-Up Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Enter Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Use Transcriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Calibrate the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Set the Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Sync to a Local Time Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
About Intermec Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Applications Available On the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Applications You Can Download For the Computer . . . . . . . . . . . . . . . . . . . . . . . . 34
About Intermec Launcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
About Features Demo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
About SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Manage the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3
Manage the Computer in Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Manage the Computer Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . 38
Develop and Install Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Package Your Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Choose a Target Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Install Applications Using SmartSystems Foundation Console. . . . . . . . . . . . . . .40
Install Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Install Applications Using an SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
vi CV41 Vehicle Mount Computer (Windows CE) User Guide
Update the Intermec Content Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Update the Operating System and Low-Level Firmware. . . . . . . . . . . . . . . . . . . . . .41
Update the Intermec Content Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Update Intermec Content Using SmartSystems Foundation . . . . . . . . . 42
Update Intermec Content Using a ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4
How to Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Use Intermec Settings on the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Start Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
About the Structure of Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Navigate in Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Configure Profile Settings With Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . .52
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Hide Menu Items in Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Use Intermec Settings Remotely With SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . 55
About Network Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configure 802.11a/b/g (Wi-Fi) Radio Communications . . . . . . . . . . . . . . . . . . . . . 56
Configure Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Connect to a Bluetooth Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Connect to a Bluetooth Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
About Serial and USB Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Connect to a USB Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Connect to a Serially Tethered Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Create an ISP Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Create a VPN Server Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Contents
About Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Choose Between Microsoft and Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Select a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Select Microsoft as Your Security Choice. . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Load a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Use the Auto-On Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
5
About the Auto-On Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Enable the Auto-On Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Disable the Auto-On Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
CV41 Vehicle Mount Computer (Windows CE) User Guide vii
Contents
Use WWAN and GPS Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
6
About WWAN Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Activate UMTS Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Activate CDMA Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
About GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Test the GPS Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Enable Screen Blanking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
7
About Screen Blanking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Install the Hardware for Screen Blanking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Before You Install the Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Tools You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Create a Custom Serial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Install Switch for Screen Blanking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Enable Screen Blanking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Troubleshoot and Maintain the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . 89
8
About the Intermec Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Troubleshoot Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Troubleshoot the Wi-Fi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Troubleshoot 802.1x Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Check 802.11 Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Troubleshoot Reading Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Troubleshoot Operating the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Find Your Configuration Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Find Your Operating System Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Reset the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cold Boot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Warm Boot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Clean Boot the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Disconnect the UPS Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Replace the Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
viii CV41 Vehicle Mount Computer (Windows CE) User Guide
Clean the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Specifications and Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
A
Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Power and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Standard Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Data Collection Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Core Messaging Service Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Device Monitor Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
RFID Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Virtual Wedge Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Port Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
COM 1 and COM 2 Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
CANBUS/Audio Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Power Supply Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
USB Dongle Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Contents
Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
B
Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
ScanNGo Wi-Fi Configuration Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
C
Radio Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
2D Configuration Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
1D Configuration Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
CV41 Vehicle Mount Computer (Windows CE) User Guide ix
Contents
x CV41 Vehicle Mount Computer (Windows CE) User Guide
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow cautions in this
document before handling and operating Intermec equipment. You
can be seriously injured, and equipment and data can be damaged if
you do not follow the safety cautions.
This section explains how to identify and understand cautions and
notes that are in this document.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
Before You Begin
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec website at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
Web Support
Visit the Intermec website at www.intermec.com to download our
current manuals (in PDF).
CV41 Vehicle Mount Computer (Windows CE) User Guide xi
Before You Begin
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please
contact the Intermec Technical Communications department directly
at TechnicalCommunications@intermec.com.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec website, click About Us > Contact Us.
Service Location Support
For the most current listing of service locations, click Support >
Returns and Repairs > Repair Locations.
Related Documents
This is a list of related Intermec documents.
• Intermec Settings Command Reference Manual
• Intermec Developer Library (IDL) Resource Kit Developer’s Guide
The Intermec website at www.intermec.com contains our documents
(as PDF files) that you can download for free.
To download docu ments
1 Visit the Intermec website at www.intermec.com.
2 Click the Products tab.
3 Using the Products menu, navigate to your product page. For
example, to find the CV41 computer product page, click
Computers > Fixed Vehicle Computers > CV41.
4 Click the Manuals tab.
xii CV41 Vehicle Mount Computer (Windows CE) User Guide
If your product does not have its own product page, click Support >
Manuals. Use the Product Category, the Product Family, and
Product to find your documentation.
Patent Information
Product is covered by one or more of the following patents:
5,218,191; 5,233,172; 5,241,488; 5,243,602; 5,258,606; 5,288,985;
5,308,966; 5,342,210; 5,359,185; 5,389,770; 5,397,885; 5,414,251;
5,416,463; 5,442,167; 5,464,972; 5,468,947; 5,468,950; 5,477,044;
5,486,689; 5,500,516; 5,502,297; 5,504,367; 5,514,858; 5,534,684;
5,536,924; 5,539,191; 5,541,419; 5,548,108; 5,550,362; 5,550,364;
5,565,669; 5,572,007; 5,576,529; 5,594,230; 5,598,007; 5,608,578;
5,616,909; 5,619,027; 5,640,001; 5,659,431; 5,672,860; 5,684,290;
5,719,678; 5,729,003; 5,742,041; 5,761,219; 5,764,798; 5,777,308;
5,777,309; 5,777,310; 5,786,583; 5,798,509; 5,798,513; 5,804,805;
5,811,776; 5,811,777; 5,818,027; 5,821,523; 5,834,749; 5,837,987;
5,841,121; 5,842,070; 5,854,478; 5,862,267; 5,869,840; 5,873,070;
5,877,486; 5,878,395; 5,886,338; 5,895,906; 5,902,987; 5,902,988;
5,912,452; 5,923,022; 5,936,224; 5,949,056; 5,969,321; 5,969,326;
5,979,768; 5,987,192; 5,992,750; 6,003,775; 6,012,640; 6,016,960;
6,018,597; 6,024,289; 6,034,379; 6,036,093; 6,039,252; 6,064,763;
6,095,422; 6,097,839; 6,102,289; 6,102,295; 6,119,941; 6,128,414;
6,138,915; 6,149,061; 6,149,063; 6,152,370; 6,155,490; 6,158,661;
6,164,542; 6,164,545; 6,173,893; 6,195,053; 6,234,393; 6,234,395;
6,249,008; 6,328,214; 6,330,975; 6,345,765; 6,356,949; 6,367,699;
6,375,075; 6,375,076; 6,435,411; 6,484,944; 6,641,046; 6,669,087;
6,681,994; 6,688,523; 6,732,930; 6,879,428; 6,889,903; 6,974,085;
7,035,466; 7,143,941; 7,185,819; 7,190,835; 7,232,072; 7,322,526;
6,847,620; 6,857,013; 6,944,446; 6,970,459; 6,976,062; 7,125,743;
7,139,870; 7,159,764; 7,206,338; 7,208,916; 7,210,633; 7,271,679;
7,298,791; 7,325,741; 7,327,988; 7,336,853; 7,451,441; 7,564,799;
7,572,990; 7,580,395; 7,590,425; 7,633,550; 7,669,201; 7,761,864;
7,888,913; 7,895,267; 7,924,346; 7,962,104; 8,002,173; 8,014,354;
8,064,924.
Before You Begin
There may be other U.S. and foreign patents pending.
CV41 Vehicle Mount Computer (Windows CE) User Guide xiii
xiv CV41 Vehicle Mount Computer (Windows CE) User Guide
1
About the Computer
This chapter introduces the CV41 Vehicle Mount Computer
with Windows® CE operating system. Use this chapter to learn
about the basic features and available accessories.
1
Chapter 1 — About the Computer
Speakers
Power
button
Microphone
About the CV41 Vehicle Mount Computer
The rugged CV41 Vehicle Mount Computer is designed for real-time
data collection applications in warehousing, distribution,
work-in-process, time and attendance, and stationary applications.
The CV41 is highly configurable and runs on the Microsoft Windows
CE 6.0 operating system. Additionally, the CV41 supports terminal
emulation applications, browser-based applications, and custom
applications.
The CV41 is used with the smart dock. The dock installs onto a vehicle
and provides conditioned power to the CV41. All peripheral
connections are also made on the dock. With the CV41 design, you can
easily remove the CV41 from the smart dock and attach it to another
vehicle that is equipped with a dock.
CV41 Front View
2 CV41 Vehicle Mount Computer (Windows CE) User Guide
Chapter 1 — About the Computer
CV41 Back View with Quick Mount Smart Dock
Wi-Fi
antenna
plug
Strain relief
clamps
Wi-Fi (aux)
antenna
plug
COM1
COM2
GPS
antenna
plug
WWAN
antenna
plug
USB connector
CANBUS/audio
connector
CV41 Vehicle Mount Computer (Windows CE) User Guide 3
Chapter 1 — About the Computer
CV41 Back View with Quick Mount Smart Dock
Fuse
Power
connector
Power
button
Laptop security
cable provision
What’s New in This Release
This version of the user guide contains these updates:
Padlock
provision
• Added information about enabling the WWAN radio. For more
information, see “About WWAN Communications” on page 82.
• Added information on the Intermec Dashboard. For more
information, see “About the Intermec Dashboard” on page 90.
• Added ScanNGo bar codes to the manual. For more information,
see “ScanNGo Wi-Fi Configuration Bar Codes” on page 127.
Overview of the CV41 Features
The CV41 includes these standard features:
• WVGA display with a resolution of 800 x 480 pixels
• 1 GB of RAM memory
• 1 GB flash memory with user-installable expansion slot supporting
an additional 1 to 4 GB SD card
• 802.11a/b/g and Bluetooth® radios
• Optional WWAN radio (available in North America, Europe, and
Australia only)
4 CV41 Vehicle Mount Computer (Windows CE) User Guide
• Intel Atom 1.6 GHz processor
The CV41 Vehicle Mount Computer has an IEEE 802.11a/b/g radio
installed and Wi-Fi® certified for interoperability with other
802.11a/b/g wireless LAN devices.
Power Supply Options
To use the CV41, you must apply power to it. By default, the CV41
comes with a DC power cable that connects directly to a forklift battery
running 10-60 VDC power. Other power supply options include:
• 6-96 DC/DC Power Supply
• AC/DC Power Supply
The AC/DC power supply must be connected to a 120 V, 60 Hz supply
in North America, or to a 230 V, 50 Hz power supply outside of North
America (appropriate AC cable not included). Make sure that the
external AC power is properly grounded and provides a maximum of
15 A of overcurrent protection (10 A for 230 V circuits). For more
information on installing any of these power supply options, see the
CV41 Vehicle Mounting Kit Reference Guide.
Chapter 1 — About the Computer
Note: In North America, the AC power supply is intended for use with
a UL Listed ITE power supply with an output rating of 12 to 48 VDC,
minimum 15 W. Outside of North America, the power supply is
inteded for use with an IEC certified ITE power supply with an output
rating of 12 to 48 VDC, minimum 15 W.
CV41 Vehicle Mount Computer (Windows CE) User Guide 5
Chapter 1 — About the Computer
About the Smart Dock
The smart dock is secured to a forklift using a RAM mounting kit and
provides conditioned power to the CV41. The CV41 can then be
connected or removed from the smart dock at any time. With this
unique system, you can easily move the CV41 from one vehicle
equipped with the smart dock to another. Additionally, the dock
provides:
• a USB port
• two COM ports
• a CANBUS/audio port
• strain relief cable mounts
To connect any accessory such as a tethered scanner, an audio headset,
or a USB flash drive, you need to purchase the correct accessory cables.
For more information, contact your local Intermec representative.
Make sure the smart dock is powered off before you connect any cables
to it.
Attach the CV41 to the Smart Dock
Once you have secured the smart dock and connected it to power,
attach the CV41 to the smart dock.
1 Press and hold the Power button on the CV41 until the computer
turns off.
2 Locate the protruding lip on the rear of the CV41.
3 Place the lip of the CV41 over the top of the dock.
4 Slide the CV41 from side-to-side until the CV41 is seated into the
smart dock.
5 Push down onto the smart dock until you hear a click.
6 If necessary, adjust the viewing angle by adjusting the pivot arm on
the RAM mount.
6 CV41 Vehicle Mount Computer (Windows CE) User Guide
Chapter 1 — About the Computer
7 Press the Power button on the smart dock to turn on the dock.
8 Press the Power button on the CV41 to turn on the CV41.
CV41 Vehicle Mount Computer (Windows CE) User Guide 7
Chapter 1 — About the Computer
Remove the CV41 from the Smart Dock
The CV41 can easily be moved from one vehicle equipped with the
smart dock to another.
1 Press and hold the Power button on the CV41 until the computer
turns off.
2 Pull down on the red quick release handle.
3 Pull the bottom of the CV41 away from the smart dock.
4 Lift the CV41 away from the dock.
8 CV41 Vehicle Mount Computer (Windows CE) User Guide
Secure the CV41
If you do not want users to remove the CV41 from a forklift, use either
a padlock or a laptop security provision to keep your CV41 safe.
Padlock Provision Location
Chapter 1 — About the Computer
Laptop Security Provision Location
CV41 Vehicle Mount Computer (Windows CE) User Guide 9
Chapter 1 — About the Computer
About the LEDs
The LEDs on the CV41 tell the state of the computer. Use this section
to learn about the connection and system LEDs.
Connection LEDs
WWAN
LED
Wi-Fi
LED
Bluetooth
LED
Connection LED Status Descriptions
LED State Description
WWAN Solid green The CV41 is connected to WWAN.
Off The CV41 is not connected to WWAN.
Wi-Fi Solid green The CV41 is connected to Wi-Fi.
Off The CV41 is not connected to Wi-Fi.
Bluetooth Solid blue Bluetooth is turned on.
Off Bluetooth is turned off.
10 CV41 Vehicle Mount Computer (Windows CE) User Guide
System LEDs
System
LED
UPS battery
LED
Solid state
drive LED
System LED Status Descriptions
LED State Description
Chapter 1 — About the Computer
System Solid green The CV41 is on, or the CV41 is on but the
backlight or display may be off.
Blinking green
every 4.5 seconds
Blinking green
every 1.5 seconds
The CV41 is in suspend mode, or external
power is not present.
The CPU temperature is less than -20 °C
(-4 °F), the heater is warming the CPU for
30 seconds, or the CV41 needs to be moved
to a warmer environment.
Off The CV41 is off, external power is not
present, or it is in suspend mode.
CV41 Vehicle Mount Computer (Windows CE) User Guide 11
Chapter 1 — About the Computer
System LED Status Descriptions (Continued)
LED State Description
UPS
battery
Solid state
drive
CV41 Accessories
The CV41 does not ship with any accessories. All accessories are sold
and ordered separately. For help, contact your local Intermec sales
representative.
CV41 Accessories
Solid green (External power present) The UPS battery
is charging.
(External power not present) The CV41 is
off or the UPS battery is not present.
Solid amber (External power present) There is no UPS
battery present, the CV41 is out of
charging temperature range, a charge
timeout has occurred, or there is a
charging fault.
(External not present) UPS battery is
supplying power and is discharging.
Off The UPS battery is fully charged, or is not
charging.
Flashing green Read or write activity is occurring.
Off There is no read or write activity.
Accessory Description
Quick Mount Smart Dock The smart dock provides a mount for the
CV41, and supplies conditioned power to the
CV41. For more information, see the CV41
Vehicle Mounting Kit Reference Guide.
RAM Mounting Kit Use this mounting kit to attach the CV41 to a
variety of surfaces, including a vehicle or to
your desktop. For more information, see the
CV41 Vehicle Mounting Kit Reference Guide.
USB Y-Cable Use the USB cable to connect USB devices and
peripherals to the CV41.
Screen Blanking Box Use the screen blankinig box to turn off the
CV41 display while a vehicle is in motion.
12 CV41 Vehicle Mount Computer (Windows CE) User Guide
Chapter 1 — About the Computer
CV41 Accessories (Continued)
Accessory Description
CANBUS Y-Cable Use the CANBUS Y-Cable to connect a
CANBUS interface to the CV41.
UPS Battery Purchase a new UPS battery when the one in
your CV41 does not provide satisfactory
operating time.
Audio Cable Use the audio cable to connect a headset to the
CV41.
Headset Use the headset for a hands-free voice solution.
Touch Screen Protective
Film (10 pack)
Stylus Kit (5 pack) Use the stylus to navigate around the user
WWAN Adhesive Mount
Antenna Kit
GPS Antenna Kit Purchase the GPS antenna to provide GPS
6-96 VDC Power
Connection Kit
AC Power Supply Use the AC power supply to power the CV41.
Use the protective film to to reduce wear and
protect the touch screen from being damaged.
interface of the CV41.
Purchase the WWAN antenna to provide
WWAN connectivity to a WWAN-enabled
CV41.
connectivity to a GPS-enabled CV41.
Use this kit to supply power to trucks that are
that run a voltage of greater than 60 VDC.
The power supply can be connected to a 120 V
or to a 230 V supply. If you are outside of the
United States, you must supply your own
power cord.
CV41 Vehicle Mount Computer (Windows CE) User Guide 13
Chapter 1 — About the Computer
About Internal UPS Battery
The CV41 contains an internal UPS battery that is automatically
charged when you place the CV41 in a powered smart dock. The UPS
battery can power the CV41 for a minimum of 30 minutes at -20
(-40
°F) or higher. The UPS battery allows you to continue using the
CV41 when it is not mounted in a dock or when the vehicle battery is
being changed.
If the UPS battery becomes critically low on power, the CV41 performs
a controlled shutdown. You can recharge it by placing the CV41 into
the smart dock. You can fully charge a discharged UPS battery in
approximately 4 hours.
If you plan on shipping the CV41 to a different location, make
sure the internal UPS battery is disconnected. For help, see
“Disconnect the UPS Battery” on page 99.
Maximize the Internal UPS Battery Usage
Adjust the backlight, screen, or computer turn off times to maximize
the internal UPS battery usage. The changes you make to these settings
are cumulative. For example, if you set the backlight and screen turn
off times to 15 sec and the CV41 turn off times to 5 min, the CV41
actually turns off after 5 min and 15 sec.
Note: Disabling the backlight also disables the screen and the CV41
turn off times. Conversely, disabling the screen turn off time also
disables the CV41 turn off times.
°C
1 Tap Start > Settings > Control Panel > Intermec Settings. The
Intermec Settings screen appears.
14 CV41 Vehicle Mount Computer (Windows CE) User Guide
Chapter 1 — About the Computer
2 Tap Device Settings > Power Management > Battery Power. The
Battery Power screen appears.
3 Adjust the Backlight, Screen, and Device turn off times in the
dropdown menus.
4 Tap OK when you are finished to save your changes.
About the Backup Battery
The CV41 has a permanent Lithium-Ion battery installed to maintain
the time, date, and CMOS setup information for a minimum of 90
days. The Lithium-Ion battery is not user-replaceable and should last
five years before it needs a replacement.
The backup battery must only be changed by authorized service
personnel. For more information, contact your local Intermec service
representative.
CV41 Vehicle Mount Computer (Windows CE) User Guide 15
Chapter 1 — About the Computer
Insert an SD Card
You can use an SD card to increase file storage and install software.
The computer supports an optional 1 to 4 GB maximum capacity SD
card.
1 Remove the CV41 from the smart dock.
2 Press the Power button to place the CV41 in Suspend mode.
3 Using a small Phillips screwdriver, remove the two screws that
secure the SD card access panel.
SD card
4 Insert the SD card into the SD card slot.
5 Reattach the SD card access panel and screw to a torque value of
4 to 5 in/lbs.
6 Reattach the CV41 to the smart dock.
7 Press the Power button to resume the CV41 from Suspend mode.
16 CV41 Vehicle Mount Computer (Windows CE) User Guide
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