Intermec CN51 User Manual
CN
51
Mobile Computer
For Windows Embedded Handheld 6.5
User Manual
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2013 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec Technologies
Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(www.openssl.org).
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
This product uses Regex++, Index software during its operational phases. The owner of Regex++
has granted use of the software to anyone provided such use is accompanied by the following
copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001)
Copyright © 1998-2001 Dr John Maddock
Permission to use, copy, modify, distribute and sell this software and its documentation for any
purpose is hereby granted without fee, provided that the above copyright notice appear in all
copies and that both that copyright notice and this permission notice appear in supporting
documentation. Dr John Maddock makes no representations about the suitability of this software
for any purpose. It is provided “as is” without express or implied warranty.
ii CN51 Mobile Computer User Manual
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
About the Computer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1
About the CN51 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About Language Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Change the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
About Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About Battery Life and Conservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Contents
About the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Configure the Keypad Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
About the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
How to Capitalize Characters on the QWERTY Keypad . . . . . . . . . . . . . . . . . . . . . 14
How to Capitalize Characters on the Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . 14
About the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
About the Screen Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Configure the Screen Backlight Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
About the Audio Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adjust the Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
About the Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Read Bar Codes with the Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connect a Bluetooth Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CN51 Mobile Computer User Manual iii
Contents
Insert a MicroSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
How to Transfer Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Set Up the Computer as a Mass Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
CN51 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
About the User Interface and Intermec Applications . . . . . . . . . . 27
2
About the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
About the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
About Screen Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Title Bar Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Configure the Screen Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Calibrate the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
About Intermec Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Intermec Applications on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Downloadable Intermec Applications for the Computer. . . . . . . . . . . . . . . . . . . . . 34
About Features Demo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
About Intermec Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
About Intermec HTML5 Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
About Intermec Launcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
About Intermec Terminal Emulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
About SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Use the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3
About the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Activate the UMTS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
About Worldwide UMTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Activate the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Make a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Make an Emergency Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Configure Phone Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
How to Add and Switch Between Network Carriers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Enable Automatic Configuration of Carrier Settings . . . . . . . . . . . . . . . . . . . . . . . . 45
Switch Carriers Using Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
iv CN51 Mobile Computer User Manual
Use the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
4
About the Color Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
How to Take Pictures and Record Videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Take a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Record a Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Save Pictures and Videos to a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Configure or Create Camera Scenes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Scene Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Configure Camera Settings for Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . 53
Camera Settings for Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
How To Read Bar Codes With the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Enable or Disable Reading Bar Codes With the Camera . . . . . . . . . . . . . . . . . . . . . 65
Read Bar Codes With the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Camera Settings for Reading Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
How to Perform Document Capture with the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Enable or Disable Document Capture with the Camera . . . . . . . . . . . . . . . . . . . . . 69
Perform Document Capture with the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Camera Settings for Document Imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Use GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
5
About the Integrated GPS on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Use the GPSID Installed on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
About the GPS Module Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Improve GPS Performance on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
6
How to Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
About Intermec Settings on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Start Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
About the Structure of Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
How to Navigate in Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Enable Intermec Settings Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Configure the Computer Remotely with SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
CN51 Mobile Computer User Manual v
About Network Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Configure 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
About Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Turn On the Bluetooth Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Connect a Bluetooth Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Create a Configuration Bar Code with EasySet . . . . . . . . . . . . . . . . . . . . . 89
Connect to a Bluetooth Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Connect a Bluetooth Audio Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
About Serial and USB Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
About Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Load a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
How to Make Your Security Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Select a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Configure WPA or WPA2 Enterprise (802.1x) Security
with Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configure WPA or WPA2 Personal (PSK) Security
with Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configure 802.1x Security with Funk Security . . . . . . . . . . . . . . . . . . . . . . 97
Configure LEAP Security with Funk Security . . . . . . . . . . . . . . . . . . . . . . .98
Configure Static WEP Security with Funk Security. . . . . . . . . . . . . . . . . . 98
Use Open (No Security) Associations with Funk Security . . . . . . . . . . . . 99
Select Microsoft as Your Security Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Configure WPA or WPA2 Enterprise (802.1x) Security
with Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Configure WPA or WPA2 Personal (PSK) Security
with Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Configure 802.1x Security with Microsoft Security. . . . . . . . . . . . . . . . .101
Configure Static WEP Security with Microsoft Security . . . . . . . . . . . .102
Use Open (No Security) Associations with Microsoft Security. . . . . . .102
Manage the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
7
How to Manage the Computer in Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
How to Manage the Computer Using CloneNGo . . . . . . . . . . . . . . . . . . . . . . . . . .106
How to Manage the Computer Using SmartSystems . . . . . . . . . . . . . . . . . . . . . . .106
How to Develop and Install Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
How To Package Your Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Install Applications with SmartSystems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Install Applications with Microsoft Synchronization Software . . . . . . . . . . . . . .108
Install Applications with a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
How to Launch Applications Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
vi CN51 Mobile Computer User Manual
How to Update the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Update the Computer with SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Update the Computer with a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Troubleshoot and Maintain the Computer . . . . . . . . . . . . . . . . . .113
8
About the Intermec Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
About Troubleshooting the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Wi-Fi Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Check Wi-Fi Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
802.1x Security Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Troubleshoot the Scanner with Scan Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . .119
Problems Reading Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Problems Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Locate Your Configuration Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Locate Your Operating System Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
How to Restart the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Reboot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Cold Boot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Clean Boot the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Clean the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
A
Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
EA31 Extended Reading Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
EA31 Minimum Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
EA31 Typical Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
EA30 Extended Reading Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
EA30 Minimum Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
EA30 Typical Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
B
Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
CN51 Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
CN51 Mobile Computer User Manual vii
viii CN51 Mobile Computer User Manual
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand dangers,
warnings, cautions, and notes that are in this document. You may also
see icons that tell you when to follow ESD procedures and when to
take special precautions for handling optical parts.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Before You Begin
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
CN51 Mobile Computer User Manual ix
Before You Begin
Web Support
Visit the Intermec web site at www.intermec.com to download our
current manuals (in PDF).
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please
contact the Intermec Technical Communications department directly
at TechnicalCommunications@intermec.com.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact Us.
Who Should Read This Manual
This user manual is for the person who is responsible for installing,
configuring, and maintaining the CN51.
This document provides you with information about the features of
the CN51, and how to install, configure, operate, maintain, and
troubleshoot it.
Before you work with the CN51, you should be familiar with your
network and general networking terms, such as IP address.
Related Documents
The Intermec web site at www.intermec.com contains our
documents (as .pdf files) that you can download for free.
1 Visit the Intermec web site at www.intermec.com.
2 Click the Products tab.
x CN51 Mobile Computer User Manual
3 Using the Products menu, navigate to your product page. For
example, to find the CN51 computer product page, click
Computers > Handheld Computers > CN51.
4 Click the Manuals tab.
If your product does not have its own product page, click Support >
Manuals. Use the Product Category, the Product Family, and
Product menus to find your documentation.
Patent Information
There are U.S. and foreign patents pending.
Before You Begin
CN51 Mobile Computer User Manual xi
Before You Begin
xii CN51 Mobile Computer User Manual
1
About the Computer Features
This chapter introduces the CN51 Mobile Computer with
Windows® Embedded Handheld 6.5 operating system. Use
this chapter to learn about basic computer features and
functions, as well as the available accessories for it.
1
Chapter 1 — About the Computer Features
About the CN51 Mobile Computer
The Intermec CN51 Mobile Computer is the class-leading mid-range
rugged mobile computer that empowers mobile workers with the
resources to satisfy and delight customers efficiently today and earn
new business tomorrow.
The CN51 is available with the following features:
• Windows Embedded Handheld 6.5 operating system
• 1.5 GHz dual-core multi-engine processor with extended battery
life
• 1 GB DRAM, 16 GB Flash memory
• Large, outdoor-viewable WVGA display with full-size keypad
• Resistive touch panel display
• Bluetooth radio
• UMTS/HSPA+/CDMA or UMTS/HSPA+ WAN radio options;
both options support voice and data
• IEEE 802.11a/b/g/n on computers without a cellular radio, IEEE
802.11b/g/n on computers with a cellular radio
• Customer-accessible microSD slot for removable memory cards
(up to 32 GB)
• High-performance EA30 or EA31 area imager options, for reading
bar codes and capturing signatures
• HTML5 support
• Integrated GPS receiver (with WAN radio option)
• Accelerometer that can automatically sense the angle of the
computer and rotate the display between portrait and landscape
• 5-megapixel color camera
2 CN51 Mobile Computer User Manual
Chapter 1 — About the Computer Features
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CN51 Mobile Computer User Manual 3
Chapter 1 — About the Computer Features
About Language Provisioning
You are prompted to select a language provision when the computer
starts for the first time. It may take as little as three minutes to load
your language. Once loaded, your selected language persists through
all boot scenarios (warm, cold, or clean).
Make sure you select the correct language before you tap Provision. If
you need to change the language provisioning, you must reinstall the
operating system and restart the computer. When the computer
restarts, select your new language.
About the Battery
The CN51 uses a Model 1015AB01 battery as its main power source.
The battery has a 14.4 Watt hour capacity. Several factors determine
the life of your battery, such as display brightness, display timeout,
input devices, extreme temperatures, and your usage.
Fully charge the battery before you use the CN51. When you change
the battery, the computer automatically goes into a power-off state
and then cold boots.
Caution: The battery used in this device may present a fire or
chemical burn hazard if it is mistreated. Do not disassemble it,
heat it above 100 °C (212 °F) or incinerate it. Dispose of used
batteries promptly. Keep away from children.
Contact your Intermec representative for replacement batteries.
Charge the Battery
Make sure you fully charge the battery (Model 1015AB01) before you
use your CN51. You can charge the battery before or after you install it
in the CN51. A fully discharged battery charges in approximately 6
hours.
• Insert the battery into a quad battery charger, a single dock, or a
multidock, or attach external power to the CN51 with the battery
installed.
The battery is fully charged when the battery status LED shows a
steady green.
4 CN51 Mobile Computer User Manual
Use these Intermec accessories to charge the CN51 batteries:
• Quad Battery Charger (Model AC21)
• Charge-Only Multidock (Model AD23)
• Ethernet Multidock (Model AD24)
• Single Dock (Model AD27)
• Vehicle Power Adapter (Model AE36)
• AC Power Adapter (Model AE37)
Change the Battery
When the battery in the CN51 has a low charge, replace it with a
charged battery.
Note: When you remove a battery from the computer, Intermec
recommends that you install a charged battery within one minute to
maintain your network connections.
1 Save your files and close all open applications.
2 Press the Power button, and then select Hibernate from the menu.
3 If necessary, disconnect the handstrap from the top of the
computer.
Chapter 1 — About the Computer Features
CN51 Mobile Computer User Manual 5
Chapter 1 — About the Computer Features
4 Push forward on the battery release tab until the battery releases,
and then lift the battery away from the computer.
5 Insert the bottom of a fully charged battery into the CN51, and
press down on the top until it clicks into place.
6 If necessary, reattach the handstrap.
About Battery Status
Use the battery icon on the Title bar to view the power status of the
battery.
Battery Status Icons
Icon Status
Battery is fully charged.
Battery has medium charge.
Battery is low. You need to change the battery soon.
Battery is critically low. You need to change the battery now or place
the computer in a charging dock immediately.
Battery is charging.
6 CN51 Mobile Computer User Manual
Chapter 1 — About the Computer Features
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The Battery status LED below the computer screen indicates the
charging status of the battery.
Battery LED States
LED State Description
Steady green The computer is connected to a charger and the
battery is more than 95% charged.
Blinking green The computer is connected to a charger and the
battery is between 60% and 95% charged.
Steady red The computer is connected to a charger and the
battery is less than 60% charged.
Blinking red The battery is very low. The computer will soon go
into Suspend mode. Charge or replace the battery.
Amber There is a battery error. The battery is not charging
Off No battery is installed. The CN51 does not turn on if
CN51 Mobile Computer User Manual 7
because it is missing, faulty, or outside the allowable
charging temperature range. If it is outside the
charging temperature range, charging will resume
when the battery temperature returns to the
acceptable range of 0 °C to 45 °C (32 °F to 113 °F).
no battery is installed. The battery is not critically low,
and the CN51 is not connected to an external power
source.
Chapter 1 — About the Computer Features
About Battery Life and Conservation
Batteries that are stored outside the computer for long periods of time
slowly discharge. Intermec recommends storing the battery in a
charger to maintain battery performance.
Battery Conservation Tips
When You Want to: Do this to Save Battery Power:
Use the computer and the low
battery status icon appears or the
battery light turns on.
Stop using the computer for 5
minutes or longer.
Store the computer for more than
a day.
Store the battery outside the
computer.
• Connect the computer to an external
• Or, save your data, press the Power
Make sure that the low battery status icon
is not on the screen and the battery status
LED is not on. Press the Power button
and select Suspend to suspend the
computer.
If you have enabled the Sleep face down
feature in Intermec Settings, the CN51
automatically suspends when you lay the
computer face down.
• If you are storing the computer for a
• If you are storing the computer for
• If you store the battery for several
Store the battery in a charger.
power source.
button, and select Hibernate. After
the computer turns off, remove the
battery and insert a fully charged
battery.
few days, like over the weekend, install
a charged battery or connect the
computer to a power source.
longer, remove and charge the battery,
and then store both the battery and
computer in a cool location. Do not
place the charged battery in the
computer, which runs the battery
down over time even when the
computer is not in use.
months, recharge the battery to keep it
at peak performance.
8 CN51 Mobile Computer User Manual
About the Status LEDs
The status LEDs turn on, turn off, or blink to indicate a specific
activity on your computer.
Chapter 1 — About the Computer Features
Status LED Locations
Main Status LED Descriptions
Callout LED Color Description
1 Notification Orange Windows Mobile 6.5 notification.
2 Good Read Green Good read of a bar code.
Blinking
red
Blinking
green
CN51 Mobile Computer User Manual 9
Bad read of a bar code.
The data collection engine is
processing or starting up.
Chapter 1 — About the Computer Features
Main Status LED Descriptions (Continued)
Callout LED Color Description
2 Intermec
Ready-to-Work
™ indicator
3 Battery status Steady
Blue If Intermec Terminal Emulator (ITE)
is installed, the application is
running and is connected to the
host.
If you do not have ITE, you can
configure the Ready-to-Work
indicator to turn on or off to
indicate a healthy state.
Blinking
blue
Off ITE is not installed or not running.
green
Blinking
green
Steady red The computer is connected to a
Blinking
red
Amber There is a battery error. The battery
Off The computer is not on external
ITE is running but not connected to
the host. The computer is unhealthy.
The computer is healthy.
The computer is connected to a
charger and the battery is more than
95% charged.
The computer is connected to a
charger and the battery is between
60% and 95% charged.
charger and the battery is charging.
The battery is very low, and the
computer will go into Suspend mode
soon. Charge or replace the battery.
is not charging because it is missing,
faulty, or outside the allowable
charging temperature range. If it is
outside the charging temperature
range, charging will resume when
the battery temperature returns to
the acceptable range of 0 °C to 45 °C
(32 °F to 113 °F).
power and the battery is operating
normally.
10 CN51 Mobile Computer User Manual
Chapter 1 — About the Computer Features
Location of Orange and Green Key LEDs
Orange and Green Key Status LEDs
Callout LED Color Description
4 Orange/green key
status
CN51 Mobile Computer User Manual 11
Orange or
green
When the LED is orange, the
Orange shift plane is enabled.
You can type characters or
access functions printed in
orange on the keypad.
When the LED is green, the
Green shift plane is enabled.
You can type characters or
access functions printed in
green on the keypad.
Chapter 1 — About the Computer Features
About the Keypad
The CN51 comes with either a numeric keypad or a QWERTY keypad:
• The numeric keypad is for applications that require mainly
numeric data. This keypad also lets you enter special characters,
including the alphabet, by pressing color-coded key sequences.
• The QWERTY keypad is designed for applications that require
primarily alphabetic data. This keypad also lets you enter special
characters by pressing color-coded key sequences.
CN51 Numeric Keypad
CN51 QWERTY Keypad
12 CN51 Mobile Computer User Manual
Configure the Keypad Backlight
You can configure the keypad backlight to always turn on, always stay
off, or turn on depending on the lighting level of your work
environment.
1 Start Intermec Settings.
2 Tap Device Settings > Backlight > Keypad.
3 Select the options you want for the keypad backlight:
• Select Always off to prevent the keypad backlight from turning
on.
• Select Automatic to turn on the keypad backlight
automatically based on the ambient light level.
• Select On With the Display to turn on the keypad backlight
only when the display is on. When the CN51 suspends, the
keypad backlight turns off to save power.
• Select Always on to turn the keypad backlight on all the time.
4 Tap OK.
Chapter 1 — About the Computer Features
About the Color-Coded Keys
Note: The CN51 with QWERTY keypad does not have a green key.
Use the orange key and the green key to access additional
characters, symbols, and functions printed on the keypad overlay.
After you understand how to use the color-coded keys and key
sequences, you can access all of the additional features printed on the
keypad overlay.
The default setting for the Green/Orange keys is Press twice to lock.
You can also set the keys to Press once to lock if you do not want the
Green/Orange keys to lock after pressing them twice. The information
in this section assumes that you are using the default setting for the
Green/Orange keys lock options. To change the setting for the
Green/Orange keys, go to Start > Settings > System > Intermec
Settings > Device Settings > Keypad.
CN51 Mobile Computer User Manual 13
Chapter 1 — About the Computer Features
How to Use the Color-Coded Keys
You Want To Press Example
Use an orange
character or
function printed
above a key.
Use a green
character or
function printed
above a key.
Unlock the green or
orange key.
(LED turns on), and then
the key with the character or
function printed above it
(LED stays on).
(LED turns on), and then
the key with the character or
function printed above it
(LED stays on).
or once. Press or once to
On the alphanumeric
keypad, press , then
press the M key to type
the number 9.
On the numeric keypad,
press , then press 3
twice to type the letter
“e”.
unlock the key. The LED
turns off.
How to Capitalize Characters on the QWERTY Keypad
If your CN51 has the QWERTY keypad, you can capitalize characters
individually, or you can type all capital letters by enabling Caps Lock:
• To capitalize a single character, press the Shift key, and then the
character.
• To enable Caps Lock, press and then press the Shift key.
• When Caps Lock is enabled, press and then press the Shift key
to disable Caps Lock.
How to Capitalize Characters on the Numeric Keypad
If your CN51 has the numeric keypad, you can capitalize characters
individually, or you can type all capital letters by enabling Caps Lock:
• To capitalize a single character, press the key, and then the 1 key.
Select the key with the letter you want to capitalize. Press 1 again to
return to lowercase letters.
• To enable Caps Lock, press and then press 1.
• To disable Caps Lock, press 1 again.
14 CN51 Mobile Computer User Manual
About the Power Button
When you press and release the Power button, the Intermec Power
Options screen appears with a list of power options. If you do not
select a power options setting, the currently selected action (the button
outlined in bold) occurs after the timeout. Hibernate does not appear
as an option if the computer is connected to external power.
Chapter 1 — About the Computer Features
Use the next table to understand the Intermec Power Options and
what settings are available for your computer.
Intermec Power Options
Option Description
Hibernate (battery swap) High power saving mode. The computer
saves the current system state, registry,
and file system and then powers off all
radios and internal devices. You can wake
the computer by pressing the Power
button or connecting the computer to
external power.
CN51 Mobile Computer User Manual 15
Chapter 1 — About the Computer Features
Intermec Power Options (Continued)
Option Description
Suspend Medium power saving mode. When on
Reboot The computer does not save the current
Cancel Cancels the Intermec Power Options
Screen Off Lowest power saving mode. The screen
Shutdown Very high power saving mode. The
battery power, Suspend mode saves the
current system state and then turns off
most radios and internal devices. The
WWAN radio remains in a lower power
state and can still receive calls. When the
computer is connected to external power,
Suspend mode turns off the screen but
leaves all radios on. You can wake the
computer by pressing the Power button,
pulling the scanner trigger, or scheduling
an event such as an alarm. If the
computer is on battery power during
Suspend mode, you can also wake the
computer by connecting it to external
power.
system state, but the registry and file
systems are saved. The computer shuts
down all running processes and restarts.
menu.
turns off, but the radios and internal
devices stay on. Tap the screen to turn it
back on.
computer turns off everything. You must
press Power or apply external power to
restart the computer.
If you are using WPA or 802.1x security, the computer may need to
reauthenticate before it resumes your application. The Real Time
Clock (RTC) will persist through all of the power options as long as it
receives power from the Real Time Clock battery.
The Intermec Power Options screen is customizable. You can use
Intermec Settings to determine which options are available to end
users, the timeout until the default choice is selected, the default
action if no option is selected, or to disable the Power Options Screen.
16 CN51 Mobile Computer User Manual
Chapter 1 — About the Computer Features
About the Screen Backlight
The display has an ambient light sensor that automatically adjusts the
backlight intensity to conserve power and ensure the display is
readable. You can set the backlight intensity levels as needed for your
environment.
Configure the Screen Backlight Brightness
Use Intermec Settings to configure the brightness of the screen
backlight.
1 Tap Start > Settings > System > Intermec Settings.
2 Tap Device Settings > Backlight > Display.
3 Select a brightness level. The default value is +1.
4 Tap OK and exit Intermec Settings.
About the Audio Features
Your mobile computer has a speaker, a microphone, and several
software tools for configuring the volume of sounds.
Adjust the Speaker Volume
The computer volume includes sounds you hear when you tap the
screen or scan bar codes with a scanner.
1 Tap the Title bar at the top of the screen.
2 Tap the Volume icon .
3 Use your stylus to adjust the volume slider, or use the side volume
buttons to change the volume setting.
4 Tap OK.
CN51 Mobile Computer User Manual 17
Chapter 1 — About the Computer Features
About the Imager
The computer has an EA30 or EA31 area imager that can read 1D and
2D bar code symbologies, composite symbologies, and postal codes.
You can also use the imager to take pictures as if it were a camera.
You can also use Bluetooth communications to connect the computer
to cordless scanners, such as the SF51 and SR61.
Read Bar Codes with the Imager
All of the imagers support omni-directional scanning and include an
aiming beam to help you correctly frame bar codes.
Before you start reading bar codes, use Intermec Settings to:
• enable only the bar code symbologies that you need.
• choose the predefined imager mode that best suits your
environment.
Predefined Mode For Scanning
1D Only 1D labels.
1D and 2D Standard (Default) All types of bar code labels.
1D and 2D Bright Environment In high ambient light, such as outdoors
1D and 2D Reflective Surface Glossy Labels.
in sunshine.
18 CN51 Mobile Computer User Manual
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