Intermec CN50 User Guide

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Page 1

User’s

Manual

Mobile Computer

Page 2

Intermec Technologies Corporation

Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org).

This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).

This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:

Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright © 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty.

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Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introducing the CN50 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Removing and Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Contents

Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Capitalizing Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Entering Letters With the Numeric Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Adjusting the Volume of the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Configuring the Backlight Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Aligning the Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Rotating the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Using the Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Reading Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Capturing a Signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Capturing a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

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Contents

Using the Color Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Enabling the Integrated GPS on the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using the GPSID Installed on the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Learning About Additional GPS Options for the CN50. . . . . . . . . . . . . . . . . . . . . .24

Connecting and Configuring the CN50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Managing the CN50 Using SmartSystems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Configuring the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Connecting the CN50 to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Connecting the CN50 to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Connecting the CN50 Using 802.11 Radio Communications . . . . . . . . . . . . . . . .29

Connecting the CN50 Using Bluetooth Communications . . . . . . . . . . . . . . . . . . . 30

Connecting the CN50 to a Wireless Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connecting the CN50 Using Ethernet Communications . . . . . . . . . . . . . . . . . . . .32

Connecting the CN50 Using USB Communications . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Turning On the Phone Using the Wireless Manager . . . . . . . . . . . . . . . . . . . . . . . . .33

Activating the CDMA Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Activating the UMTS Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Making a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Connecting to an ISP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Connecting to a Network with a VPN Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Developing and Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Developing Applications for the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Installing Applications on the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Installing Applications Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . 43

Installing Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . 43

Installing Applications Using a Scan-to-Connect Bar Code . . . . . . . . . . . . . . . . . . 45

Installing Applications Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Updating the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

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Updating Multiple CN50s Using SmartSystems Console . . . . . . . . . . . . . . . . . . . .46

Silently Sending Update Packages to the CN50 . . . . . . . . . . . . . . . . . . . . . 47

Updating Individual CN50s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Troubleshooting and Maintaining the CN50. . . . . . . . . . . . . . . . . . . . . . . . 49

Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Troubleshooting the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Resetting the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Warm Booting the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Cold Booting the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Clean Booting the CN50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Cleaning the CN50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

EA21 Imager Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Contents

Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Keypads and Keystrokes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Imager Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Imager Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

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vi CN50 Mobile Computer User’s Manual

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Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand warnings, cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

Before You Begin

Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

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Before You Begin

Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

Visit the Intermec technical knowledge base (Knowledge Central) at

www.intermec.com and click Support > Knowledge Central to

review technical information or to request technical support for your Intermec product.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, go to

www.intermec.com and click Support >Returns and Repairs >

Repair Locations.

For technical support in South Korea, use the after service locations listed below:

AWOO Systems

102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 E-mail: mjyun@awoo.co.kr

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IN Information System PTD LTD

6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr

Who Should Read This Manual

This manual is for the person who is responsible for installing, configuring, and maintaining the CN50 Mobile Computer.

This manual provides you with information about the features of the CN50, including how to install, configure, operate, maintain, and troubleshoot it.

Before you work with the CN50, you should be familiar with your network and general networking terms, such as IP address.

Patent Information

Product is covered by one or more of the following patents:

4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373458; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834749; 5834753; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930; 6859190; 6889903; 6967280; 7027037; 7035466; 7090137;

7121467.

There may be other U.S. and foreign patents pending.

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Using the Computer

This chapter introduces the CN50 Mobile Computer with Windows

• Introducing the CN50 Mobile Computer

• Using the Battery

• Using the Keypad

• Adjusting the Volume of the CN50

• Using the Touch Screen

• Understanding the Status LEDs

• Using the Imager

• Using the Color Camera

• Using a microSD Card

• Enabling the Integrated GPS on the CN50

Mobile® 6.1 and contains these topics:

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Chapter 1 — Using the Computer

Introducing the CN50 Mobile Computer

The Intermec CN50 Mobile Computer is a small, sleek, and stylish mobile computer built on the Microsoft operating system. The CN50 uses dual ARM processors to provide high throughput and is the only mobile computer with the latest High Speed Uplink Packet Access (HSUPA). The CN50 is also the first voice-enabled mobile computer that can be changed from a CDMA network to a GSM/UMTS network and back to CDMA.

CN50 Mobile Computer

Windows® Mobile 6.1

Here are more great features of the CN50:

• A digital compass to enhance GPS navigation and improve

geotagging of captured images.

• An accelerometer that can automatically sense the angle of the

computer and rotate the display between portrait and landscape.

• The first 3 megapixel camera in a mobile computer.

• An area imager that supports reading bar codes, signature capture,

and Enhanced Mobile Document Imaging (eMDI).

The CN50 Mobile Computer with an IEEE 802.11b/g radio installed is Wi-Fi

802.11b/g wireless LAN devices.

2 CN50 Mobile Computer User’s Manual

certified for interoperability with other

Page 13

Use this manual to understand how to use the CN50 and other features and options available on it. For information about Windows Mobile 6.1 applications installed on the CN50, refer to the online help.

Using the Battery

The CN50 uses an AB24 standard battery or an AB25 extended battery as its main power source. The standard battery has a 7.2 Watt hour capacity, and the extended battery has a 14.4 Watt hour capacity. Several factors determine the life of your battery, such as display brightness, display timeout, input devices, extreme temperatures, and your usage.

You should fully charge the battery before you use the CN50. When you change the battery, it will automatically go into a power off state and then cold boot.

The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100°C (212°F) or incinerate it. Dispose of used batteries promptly. Keep away from children.

Chapter 1 — Using the Computer

If you fail to replace the low battery immediately, you may lose important data or applications.

Note: If the CN50 is not using external power and you remove the

battery pack, the CN50 goes into a power off state.

For replacement batteries, contact your Intermec representative.

Charging the Battery

Make sure you fully charge the AB24 or AB25 battery before you use your CN50. You can charge the battery before or after you install it in the CN50. A fully discharged battery charges in approximately 4 (AB24) to 6 (AB25) hours.

To charge the battery

• Insert up to four batteries into the AC21 quad battery charger.

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Chapter 1 — Using the Computer

• Install the battery in the CN50 and insert the CN50 into the AD23

charge-only multidock or AD24 Ethernet multidock.

• Attach an AE37 AC adapter or AE36 vehicle power adapter.

Use the next table to understand how long it takes to charge your batteries in each of the CN50 charger or dock accessories.

Charging Times for CN50 Batteries

CN50 Charging Accessory AB24 Charging Time AB25 Charging Time

AC21 quad battery charger 4 hours 6 hours

AD23 charge-only multidock 4 hours 6 hours

AD24 Ethernet multidock 4 hours 6 hours

AE36 Vehicle power adapter 4 hours 6 hours

AE37 AC adapter 4 hours 6 hours

Removing and Installing the Battery

To maximize the time allowed to replace the main battery pack, put the CN50 in suspend mode before removing the battery pack. The CN50 resets when you remove the battery.

To remove and install the battery

1 Save your files and close any open applications.

2 Press and hold

^ for about 2 seconds. When you release ^, the

CN50 goes into suspend mode.

3 If necessary, disconnect the handstrap from the top of the CN50.

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4 Push forward on the battery release tab until the battery releases,

and then lift it away from the CN50.

5 Insert the bottom of a fully charged battery into the CN50, and

press down on the top until it clicks into place.

6 If necessary, replace the handstrap.

Maximizing Battery Life

Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CN50, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. See the following table for tips to maximize the life of your battery.

Chapter 1 — Using the Computer

Battery Conservation Tips

When You Want To: Do This to Save Battery Power:

Operate the CN50 and the Low Battery status icon appears or the Battery light comes on.

Stop using the CN50 for 5 minutes or longer.

CN50 Mobile Computer User’s Manual 5

Save your data and then

Programs > Shut Down

shuts down, remove the battery and insert another fully charged battery. Or, you can connect the CN50 to an external power source.

Make sure the low battery icon is not on the screen and that the Battery light is not turned on. Press

^ to turn off the CN50.

go to Start >

. After the CN50

Page 16

Chapter 1 — Using the Computer

Battery Conservation Tips (continued)

When You Want To: Do This to Save Battery Power:

Store the CN50 for more than a day.

Store the battery outside the CN50.

Checking the Battery Status

The easiest way to check the status of your battery is to look at the battery icon on the status bar of your CN50.

Battery Icon Status

If you are storing the CN50 for a few days, like over the weekend, install the charged battery or attach the CN50 to a power source.

If you are storing the CN50 for longer, remove and charge the battery, then store both the battery and the CN50 in a cool location.

If the battery in storage is not used in several months, you should recharge the battery to keep it at its performance peak.

Store the batteries in a charger connected to power.

Icon Status

Battery is fully charged.

Battery has a medium charge. You should be able to work for several more hours before changing batteries.

Battery is low. You need to charge or replace the battery soon.

Battery is critically low. You need to replace the battery now.

Battery is charging.

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Chapter 1 — Using the Computer

Battery status LED

Location of the Battery Status LED

The Battery Status LED above your CN50 display indicates the charging status of your battery.

Understanding the Battery Status LED

LED State Description

Steady green when the CN50 is connected to external power

Blinking red The battery is low. CN50 goes into

Steady red when the CN50 is connected to external power

Steady amber There is a battery error. The battery may be

Off The CN50 is not on external power and the

CN50 Mobile Computer User’s Manual 7

The battery is fully charged.

Suspend mode. Charge or replace the battery.

The battery is charging.

outside the allowable charging temperature or you may need to replace the battery.

battery is operating normally.

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Chapter 1 — Using the Computer

Esc

Enter

2 5 8 0

3 6

Using the Keypad

Use the following sections to understand how to use the keypad. For information on remapping the keypad, you can download the Device IDL Resource Kit from the Intermec web site at www.intermec.com/

idl.

The CN50 comes with either a numeric keypad or a QWERTY keypad. The QWERTY keypad is designed for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences.

The numeric keypad is for applications that require mainly numeric data. This keypad also lets you enter special characters, including the alphabet, by pressing color-coded key sequences.

CN50 Numeric Keypad

‘

8 CN50 Mobile Computer User’s Manual

CN50 QWERTY Keypad

’

Space

sym

Enter

Esc

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Chapter 1 — Using the Computer

Using the Power Button

When you press the Power button (^), you put the CN50 into suspend mode. In this lower power mode, the CN50 continues to supply power to all memory, but turns off power to most hardware such as the display. This power-saving feature is designed to prolong battery life.

Using the Color-Coded Keys

Each keypad provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you can access all of the additional features printed on the keypad overlay.

There are two color-coded modifier keys on the numeric keypad: the orange modifier key on the QWERTY keypad.

Using the Color-Coded Keys

You Want to: Press: Example

Use an orange character or function printed above a key.

Use a green character or function printed above a key.

Lock the green key to stay on.

Lock the orange key to stay on.

Unlock the green or orange key.

b key and the green c key. There is one orange b color-coded

b key (LED turns on) and

then the key with the character or function printed above it.

c key (LED turns on) and then

the key with the character or function printed above it.

On the CN50 QWERTY keypad, press select the

On the CN50 numeric keypad, press

c and then # to select

the

o function.

c once. On the CN50 numeric keypad,

press

c once. The green LED

turns on and stays on.

b twice. On the CN50 QWERTY

keypad, press orange LED turns on and stays on.

b or c once. Press b or c once to unlock

the key. The LED turns off.

b and then O to

! key.

b twice. The

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Chapter 1 — Using the Computer

Capitalizing Characters

You can capitalize characters individually, or you can type all capital letters by enabling Caps Lock.

To capitalize a single character

• On the QWERTY keypad, press the

select the Shift function. Press the

b key, and then the A key to

b key, and the character.

• On the numeric keypad, press the

Select the key with the letter you want to capitalize. Press to return to lowercase letters.

To ena b le Caps Lock

• On the QWERTY keypad, press

to disable the Caps Lock.

• On the numeric keypad, press

To disable Caps Lock

• On the QWERTY keypad, press the

• On the numeric keypad, press 1 again.

For information on how to enter specific characters with keystrokes, see Appendix C, “Keypads and Keystrokes” on page71.

c key, and then the 1 key.

b, then the [ key. Press b again

c 1.

b key again.

Entering Letters With the Numeric Keypad

To enter letters on the numeric keypad, you need to press the c key and the number key as many times as necessary to access the letter you need since each number key has one to four letters or functions.

For example, to type a lowercase z

• Press

c9999.

1 again

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Chapter 1 — Using the Computer

Volume buttons

Adjusting the Volume of the CN50

You can adjust the computer volume for your needs and your environment. The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner. You can set the volume to off, very low, low, medium, high, very high (default), and vibrate.

You can use the Volume application (available from the navigation bar) or the Volume buttons (on the side of the CN50) to change the volume of the computer.

Location of Volume Buttons on the CN50

To adjust the volume with the Volume application

1 Tap the Volume ( ) icon at the top of the screen.

2 Use your stylus to adjust the volume slider to the volume you

want, select Vibrate, or select Off.

To adjust the volume with the Volume buttons

• Press the upper side button to increase the volume.

• Press the lower side button to decrease the volume, set the volume

to vibrate, or turn the volume off.

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Using the Touch Screen

The CN50 has a 240 x 320 pixel color touch screen display. The Windows Mobile 6.1 start screen has three distinct areas: the navigation bar, Today screen, and command bar.

Navigation bar

Today screen

Command bar

Windows Mobile 6.1 Start Screen

To turn the screen backlight on and off

• For the numeric keypad, press

• For the QWERTY keypad, press

b ..

Configuring the Backlight Settings

By default, the CN50 goes into Screen Off mode when there is no activity on the computer. Screen Off mode turns off the backlight and display. Press a key or tap the screen to resume activity.

To configure the backlight

1 Tap Start > Settings > the System tab > the Backlight icon > the

Battery Power tab.

2 With Turn off backlight if device is not used for checked, select

the timeout value (30 seconds, or 1 to 5 minutes).

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Using the Stylus

Your computer has a stylus for selecting items and entering information on the touch screen.

Functions You Can Perform With the Stylus

Action Description

Tap Touch the screen once with the stylus to select options,

open or close applications, or launch menus from the Command bar.

Drag Hold the stylus on the screen and drag across the screen to

select text and images.

Tap and hold Tap and hold the stylus on an item to see a menu of

actions available for that item. On the pop-up menu that appears, tap the action you want to perform.

Understanding the Screen Icons

Use the screen icons on the navigation bar and the command bar to see the network connection status and other system information. For information about the battery icons, see “Checking the Battery

Status” on page6. Some standard Microsoft icons are included in

this table.

Chapter 1 — Using the Computer

Screen Icons

Icon Description

The volume is turned off. To turn the volume back on, tap this icon and choose your setting.

The computer is connected to the network.

The computer is not connected to the network.

The 802.11 radio is connected to the wireless network.

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Chapter 1 — Using the Computer

Aligning the Touch Screen

If the touch screen does not respond when you tap it with the stylus, you may need to calibrate the screen. Before you calibrate the touch screen, make sure the CN50 screen is unlocked.

To calibrate the touch screen

1 Tap Start > Settings > the Systems tab > Screen.

Note: If the touch screen is so out of alignment that you cannot open the Start menu, you can try to align the screen menu using the keypad. For help, see the next procedure.

2 Tap Align Screen and follow the instructions to align the screen.

3 Click ok.

If you are unable to align the touch screen, you may need to cold boot the CN50. For help, see “Cold Booting the CN50” on page56.

Rotating the Screen

The internal accelerometer enables you to have the screen rotate by sensing the orientation of the CN50. You can enable the screen to rotate all the time depending on orientation, you can enable it to rotate for specific applications, you can disable rotation for selected applications, or you can disable it.

To configure the screen rotation

1 Tap Start > Settings > the Systems tab > Sensors.

2 Select the option you want to use.

You can modify the screen rotation settings file to determine which applications will enable or disable screen rotation by modifying the settings.csv file in the \Windows folder.

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Understanding the Status LEDs

The CN50 has three status LEDs.

Chapter 1 — Using the Computer

Notiﬁcation LED

Key status LED

Location of the CN50 Status LEDs

Good Read LED

The next table describes the notification LED, good read LED, and key status LED. For information about the battery status LED, see

“Understanding the Battery Status LED” on page7.

Understanding the Status LEDs

LED Color Description

Notification Orange The CN50 is notifying you of a pending

alarm or message.

Good Read Green The CN50 has successfully decoded a

bar code.

Key Status Green Caps Lock is enabled if you have a

QWERTY keypad. Green function keys are enabled if you

have a numeric keypad.

Amber Orange function keys are enabled.

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Chapter 1 — Using the Computer

Using the Imager

The CN50 contains an internal imager that enables you to do much more than read bar codes. The area imager can perform these tasks:

• Read bar codes, including 1D, 2D, and composite symbologies and

postal codes. For more information, see the next section, “Reading Bar Codes.”

• Capture signatures. Use the imager to “photograph” signatures on

business forms, or to capture onscreen signatures or line drawings. For more information, see “Capturing a Signature” on page18.

• Document imaging of full business forms such as bills of lading or

invoices. For more information, see “Capturing a Document” on

page18.

Reading Bar Codes

The CN50 ships with an internal imager to read and enter bar code data. By default, these bar code symbologies are enabled on the CN50:

• Code 39

• Code 128/GS1-128

• DataMatrix

• PDF417

• EAN/UPC

If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on the CN50. To easily enable or disable symbologies, read one of the bar codes in the table called “Symbology Bar Codes” on page79.

You can use EasySet to create configuration bar codes specific to your system. You can download a free copy of EasySet from the CN50 page on the Intermec web site at www.intermec.com.

To develop an application you can use to configure the imager, use the Data Collection Resource Kit. The resource kit is part of the Intermec Developer Library (IDL) and can be downloaded from the Intermec web site at www.intermec.com/idl.

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Chapter 1 — Using the Computer

The area imager is equipped with a laser pointer to help you aim at bar codes, allow you to read 2D bar code symbologies, and support omni-directional (360°) scanning. Omni-directional scanning lets you position the CN50 in any orientation to read a bar code label.

To read a bar code

1 Press

^ to turn on the CN50.

2 Point the scanner window at the bar code label, and hold the

CN50 steady a few inches from the label.

3 Press the Scan button. The laser pointer and illumination beam

and frame appear.

Scan button

4 Use the laser pointer as a guide and aim toward the middle of the

bar code. Make sure that the illumination frame covers the bar code you are trying to decode.

When the CN50 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly.

5 Release the Scan button.

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Chapter 1 — Using the Computer

Capturing a Signature

A signature capture is a grayscale image of a signature on paper or other business form. To use signature capture in your applications, use the SignatureCapture components in the Data Collection Resource Kit.

Ink capture is the process of saving an onscreen image, such as a signature or simple line drawing, to a file. To use ink capture in your applications, use the InkCapture components in the Mobile Gadgets Resource Kit.

Both Resource Kits are part of the Intermec Developer Library (IDL) which you can download from the Intermec web site at

www.intermec.com/idl.

Capturing a Document

Intermec Enhanced Mobile Document Imaging (eMDI) is an image capture application that enables users to capture document images while in the field. Using the imager on your CN50, eMDI allows you to convert paper documents into document images that are saved on your mobile computer.

eMDI streamlines back-office operation and reduces data entry time because document images can be transmitted from the field to backoffice applications over wireless networks. With this, customer service and other staff gain real-time access to document images, via their enterprise systems, which can be used to answer customer queries, issue invoices, and update records.

You can download a full version of eMDI from the CN50 page on the Intermec web site at www.intermec.com. The eMDI application will place an “Intermec Demo” watermark on the captured documents until you purchase the eMDI Client Software License (P/N 454-025-

001). For more information, contact your local Intermec representative. For more information on eMDI, see the Intermec

Enhanced Mobile Document Imaging User’s Guide.

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Using the Color Camera

The high-quality 3.15 megapixel color camera with flash is a standard feature of the CN50. You can take photos in high, normal, or low quality, with image sizes up to 2048 x 1536 pixels. When you take a picture, the images are saved as .img files and stored in the /My Documents/My Pictures folder.

Camera

Location of the CN50 Color Camera

You can use the Pictures & Videos application on the CN50 to take, view, and edit pictures or record and launch video clips stored on the CN50 or a storage card. You can also send pictures and video clips to others or save an image as the background on the Today screen.

Chapter 1 — Using the Computer

After you have opened up the camera application, you can configure camera options by tapping Menu.

You can zoom in or out on an image while using either camera mode or video mode.

To zoom in or out on an image

• Press

To take a picture with the camera

1 Tap Start > Programs > Pictures & Videos.

2 Tap the Camera icon in the grid, or tap Camera on the taskbar.

CN50 Mobile Computer User’s Manual 19

u to zoom in and press d to zoom out.

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Chapter 1 — Using the Computer

3 Using the screen as a viewfinder, move the camera until you have

the image you want to capture.

4 Tap Take Pic on the taskbar or press Enter to save the image. If

you select to save your pictures to Main memory, they are saved to permanent storage on the CN50.

To switch to Video mode

• Tap Menu > Video Mode.

The camera icon below the screen turns into a video camera and Record now appears in the taskbar.

To set options for saving pictures

1 From the Pictures & Videos application, tap Menu > Settings.

2 Set these options:

• (Optional) A filename prefix. The default filename prefix is

.img.

• Where you want to save picture files.

• The still image compression level.

3 Click ok.

You can also set options for video, quality, and some advanced options from the Settings menu.

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Using a microSD Card

You can use a micro Secure Digital (SD) card to increase file storage and install software. The CN50 supports an optional 32 GB maximum capacity microSD™ card. The microSD card slot is located in the battery compartment.

To install a microSD card

1 Remove the battery. For help, see “Removing and Installing the

Battery” on page4.

2 Swing the card access door clockwise to expose the SIM card and

microSD card slots.

Chapter 1 — Using the Computer

3 Insert the microSD card in the bottom slot and push in with the

stylus (or similar tool) until it clicks into place.

4 Install the battery.

5 Press

CN50 Mobile Computer User’s Manual 21

^ to turn on the CN50:

• You should be able to navigate to the Storage Card folder and

see the contents of the microSD card.

• If the microSD card is bootable, your CN50 boots from the

card.

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Chapter 1 — Using the Computer

For troubleshooting information, see “Troubleshooting the CN50”

on page50.

Enabling the Integrated GPS on the CN50

The CN50 comes equipped with an integrated Global Positioning System (GPS) receiver. It can deliver standards-based National Marine Electronics Association (NMEA) data strings to GPS applications. Intermec recommends that you use the GPS Intermediate Driver (GPSID) instead of directly accessing the GPS hardware. The GPSID is a Microsoft software component that interacts between applications and the GPS hardware.

Using the GPSID allows Intermec support for Extended Ephemeris, which enhances GPS performance by:

• reducing the amount of time it takes your GPS receiver to acquire

a fix.

• eliminating the need to obtain precise satellite data information

from the GPS satellites.

And, as a Microsoft software component, the GPSID also provides these benefits:

• Allows multiple applications to simultaneously access the GPS

data stream.

• Provides access to GPS data without requiring applications to

recognize and parse NMEA syntax.

Using the GPSID Installed on the CN50

To use the GPSID installed on your CN50, you need to configure the GPSID settings.

To configure your GPSID settings

1 Tap Start > Settings > the System tab.

2 Tap External GPS. The GPS Settings screen appears.

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Chapter 1 — Using the Computer

3 On the Programs tab, select the COM port that you want your

programs to use to get GPS data from your CN50.

4 Tap the Hardware tab, and select these settings.

GPS hardware port: COM3

Baud rate: 57600

5 Tap the Access tab and select the Manage GPS automatically

check box.

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Chapter 1 — Using the Computer

6 Tap ok.

Learning About Additional GPS Options for the CN50

Intermec provides enhanced feature support for the Extended Ephemeris data capability. For more information about programming for Extended Ephemeris GPS, visit the Intermec Developer Library at www.intermec.com/idl.

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Connecting and Configuring the CN50

Use this chapter to understand how to configure the CN50 to communicate in your network. This chapter contains these topics:

• Managing the CN50 Using SmartSystems

• Configuring the CN50

• Connecting the CN50 to a PC

• Connecting the CN50 to Your Network

• Configuring the Phone

• Connecting to an ISP

• Connecting to a Network with a VPN Server

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Chapter 2 — Connecting and Configuring the CN50

Managing the CN50 Using SmartSystems

SmartSystems™ Foundation is an Intermec software platform that lets you manage all of your SmartSystems-enabled devices simultaneously from a central server. The SmartSystems Console displays all SmartSystems-enabled computers and peripherals in your network.

Through the Console, you can:

• drag-and-drop configuration bundles, OS updates, and firmware

upgrades to multiple computers.

• create a “golden” device configuration to use when updating other

computers.

• remotely change settings on SmartSystems-enabled computers

and peripherals.

With an AutoDeploy license, SmartSystems can automatically push software, configuration settings, and other files to connected CN50s. AutoDeploy can report on asset locations and battery status, making it easier to manage your mobile devices. The license also enables Scanto-Connect, which makes connecting additional CN50s to your secure wireless network as easy as reading bar codes.

You can download SmartSystems Foundation at no charge from the Intermec web site. For more information on SmartSystems, go to

www.intermec.com/SmartSystems. To purchase an AutoDeploy

license, contact your local Intermec sales representative.

Configuring the CN50

You can configure many parameters on the CN50 such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuration parameters determine how the CN50 operates.

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Chapter 2 — Connecting and Configuring the CN50

There are several ways to configure the CN50:

• You can use the Scan-to-Connect utility, which is part of

SmartSystems Foundation, to quickly provide the CN50 with the minimal information necessary to connect to a secure network. For more information, see the previous section “Managing the

CN50 Using SmartSystems.”

• You can use a third party device management product that

supports the CN50, such as the Microsoft System Center Mobile Device Manager. For more information, visit the Microsoft website at http://msdn.microsoft.com/en-us/default.aspx.

Connecting the CN50 to a PC

You can use Microsoft ActiveSync to establish a connection between your CN50 and PC. ActiveSync lets you transfer files, synchronize files, remotely debug, and perform other device management activities. ActiveSync is a free application available from the Microsoft web site at www.windowsmobile.com/getstarted.

To establish an ActiveSync partnership between your CN50 and PC, you need to physically connect your CN50 to your PC using these accessories:

• CN50 AC adapter

• USB to micro-USB cable

To establish an ActiveSync partnership

1 Download ActiveSync from the Microsoft web site and install

ActiveSync on your PC. When installation is complete, the Get Connected dialog box appears.

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Chapter 2 — Connecting and Configuring the CN50

2 Follow the onscreen instructions to establish a partnership. When

the partnership is established, the Microsoft ActiveSync screen appears on your PC.

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Chapter 2 — Connecting and Configuring the CN50

Connecting the CN50 to Your Network

The CN50 is a versatile mobile computer that you can easily add to your wireless or wired data collection network. You can connect your CN50 using:

• 802.11 radio communications.

• Bluetooth communications.

• Ethernet communications

• USB communications.

Connecting the CN50 Using 802.11 Radio Communications

Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage.

Your CN50 has an 802.11 radio to transfer data using wireless communications. This section assumes that your wireless network is set up, including your access points.

To configure 802.11 radio parameters

1 Tap Start > Settings > the Connections tab.

2 Tap Wi-Fi. The Configure Wireless Network page appears.

3 If the Network you want to connect to is available in the wireless

networks list, tap the network name and proceed to Step 4.

If the Network you want to connect to is not in the wireless networks list:

a Tap Add New.

b In the Network Name field, type in the name of your network

and then tap Next. The Configure Network Authentication page appears.

4 From the Authentication list, choose either Open, Shared, WPA,

WPA-PSK, WPA2, or WPA-PSK.

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Chapter 2 — Connecting and Configuring the CN50

• If you choose Open or Shared, Data Encryption is

automatically set to WEP and the key is automatically provided.

• If you choose WPA, Data Encryption is automatically set to

TKIP.

• If you choose WPA2, Data Encryption should be set to AES.

• If you choose WPA-PSK, Data Encryption is automatically

set to TKIP and you need to enter a Network key.

• If you choose WPA2-PSK, Data Encryption is should be set to

AES and you need to enter a Network key.

5 Tap Next.

6 For EAP type, select either PEAP or Smart Card or Certificate

from the list and tap Finish. You return to the Configure Wireless Networks page.

7 Tap Connect. The CN50 prompts you to enter this network

information:

• User name

• Password

8 Tap OK. Your device connects to the network.

9 Make sure that your CN50 is talking to the network and that the

network can see your CN50. If you are connected to the wireless network you will see a connected icon ( ) in navigation bar and you will see the name of your network next to Wi-Fi in the Wireless Manager.

Connecting the CN50 Using Bluetooth Communications

You CN50 is Bluetooth™-enabled, which lets you connect to other Bluetooth devices, such as printers.

You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices. By default, the radio is turned off.

To turn on the Bluetooth radio

1 Tap Start > Settings > the Connections tab > Bluetooth > the

Mode tab.

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Chapter 2 — Connecting and Configuring the CN50

2 Tap the Turn on Bluetooth checkbox.

3 (Optional) If you want your CN50 to be visible to other Bluetooth

devices, tap Make this device visible to other devices.

4 Tap ok.

The Bluetooth radio maintains its current state through a warm or cold boot and maintains virtual COM ports. But, if you clean boot your CN50, you need to recreate pairings to devices.

Connecting the CN50 to a Wireless Printer

To configure your CN50 for Bluetooth wireless printing, you need to:

• make sure Bluetooth power is on. For help, see the procedure in

“Connecting the CN50 Using Bluetooth Communications” on page 30.

• create an application that opens the wireless printing COM port

on your CN50. For help, see the Bluetooth Resource Kit, which is part of the Intermec Developer Library (IDL), available from the Intermec web site at www.intermec.com/idl.

• select the current wireless printer on the CN50. For help, see the

next procedure.

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Chapter 2 — Connecting and Configuring the CN50

To select the current wireless printer

1 Select Start > Settings > the System tab > Wireless Printing.

2 Tap Search to find a printer, or tap Manual to enter a device

address. Follow the onscreen instructions to select the current wireless printer.

3 (Optional) Tap Print Test Page. The printer prints out the test

page.

Note: You can also print wirelessly from inside your applications using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports. For help, see the IDL which is available from the Intermec web site at www.intermec.com/idl.

Connecting the CN50 Using Ethernet Communications

You connect your CN50 to your Ethernet network with an ethernet cable and an AD24 ethernet multidock.

To use your CN50 in an Ethernet network

1 Connect your CN50 to an ethernet network with an AD24.

Ethernet communications is automatically enabled on your CN50.

2 Make sure that your CN50 is communicating with the network.

You should see the network connection icon ( ) in the navigation bar.

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Connecting the CN50 Using USB Communications

You can use the CN50 AC adapter to transmit data to and receive data from a desktop PC or an Ethernet multidock through USB communications. The USB port supports both USB client and USB host. The port automatically senses the cable you are using and determines which drivers to use. For more information about this accessory and how to order it, see “Accessories” on page 64.

Configuring the Phone

The CN50 supports two types of mobile wireless phone technology:

• CDMA

• UMTS

With a radio module installed in the CN50, you can send and receive telephone calls as well as transmit data through wide-area (WAN) cellular networks.

The CN50 provides a phone speaker, microphone, and speakerphone. It also supports the use of a Bluetooth headset or hands-free kit. The factory default setting for the phone is disabled.

After you have turned on the phone and activated with the wireless carrier of your choice, you can customize the features of the phone and network settings. For help, refer to the online help on your CN50.

Turning On the Phone Using the Wireless Manager

You can use the Wireless Manager to enable and disable Bluetooth, Wi-Fi, and the phone on your CN50.

To turn on the phone using the wireless manager

1 Tap Start > Settings > the Connections tab > Wireless Manager.

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Chapter 2 — Connecting and Configuring the CN50

2 In the Wireless Manager, tap Phone. The phone turns on.

3 Tap Menu > Phone Settings to configure the phone. For help, see

the next procedure, “Activating the CDMA Phone.”

4 Tap Done to close the Wireless Manager.

Activating the CDMA Radio

The CDMA WWAN radio module is installed at the factory. To activate your CDMA CN50 device, you need to contact the carrier you have chosen and set up accounts for each device. Use the following table to view the carriers that Intermec currently supports. If your carrier is not listed in the table, please contact Intermec product support to see if it is now supported.

Currently Supported Carriers

Country Carriers

United States Sprint, Verizon

Canada Bell Mobility

The carrier will require the Electronic Serial Number (ESN) to start the activation process. You can find the ESN:

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• on a label located in the upper right corner of the battery

compartment.

• on the outside of the CN50 shipping box.

The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an Intermec representative can guide you through the process.

After you transmit the ESN to your carrier, they will respond with values that you must enter using the Windows Mobile Activation Wizard (if required). Some of the supported carriers do not require you to enter any values. The following table shows the carriers, the correct activation method to use, and the values that you need to activate your phone.

Values Required for CDMA Phone Activation

Carrier Activation Method Activation Values You Need

Bell Mobility Activation Wizard

• Service Programming Code (SPC),

also called the activation code.

• Mobile Directory Number (MDN)

• Mobile Station Identification

Number (MSIN)

• System ID (SID)

• Network ID (NID)

• Mobile Country Code (MCC)

• Mobile Network Code (MNC)

• Username

• Password

Sprint Activation Wizard

• Master Subsidy Lock (MSL), also

called the activation code

• MDN

• Mobile Station Identifier (MSID)

Verizon Dial *22899 None - all parameters are automatically

transferred wirelessly. You can also use the Activation Wizard

with Verizon.

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After you complete the activation process, the settings you enter are permanently stored in the CDMA module. Changing the OS or SSPB loads will not affect any of the settings or activation parameters stored in the WAN modem.

To start the Activation Wizard

1 Tap Start > Phone from the Today screen.

2 In the Phone application, tap Menu > Activation Wizard from

the bottom of the screen.

Activating the UMTS Radio

You use a SIM card to activate the UMTS/HSPA phone on the CN50. You can purchase the SIM card from your network provider. You insert the SIM card in the battery cavity on the back of the CN50.

To install the SIM card

Press ^ to turn off the CN50.

2 Disconnect the handstrap from the top of the CN50.

3 Push forward on the battery release tab until the battery releases,

and then lift the battery away from the CN50.

4 Swing the card access door clockwise to expose the SIM card and

microSD card slots.

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5 Insert the SIM card into the top slot until it clicks in place.

6 Close the card access door.

7 Insert the battery and press down until it clicks in place.

Reconnect the handstrap.

Press ^ to turn on the CN50.

Making a Phone Call

After you activate your phone, you are ready to start making phone calls. The icon in the navigation bar will change to indicate that the radio is now active.

To make a phone call

1 Tap Start > Phone.

2 Tap the keys to enter the telephone number you want to call.

3 Tap the Talk button.

Connecting to an ISP

You can connect to your Internet Service Provider (ISP), and use the connection to send and receive e-mail messages and view web pages. Get an ISP dial-up access telephone number, a user name, and a password from your ISP.

Chapter 2 — Connecting and Configuring the CN50

Tap the Help icon at any time to view additional information for the wizard or the settings.

To connect to an Internet service provider

1 Tap Start > Settings > Connections tab > Connections.

2 Under My ISP, tap Add a new modem connection.

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3 Enter a name for the connection, such as “ISP Connection.”

4 If using an external modem connected to your CN50 with a cable,

select Hayes Compatible on COM1 from the Select a modem drop-down list.

5 Tap Next.

6 Enter the access phone number and then tap Next.

7 Enter the User name, Password, and Domain (if provided by an

ISP or your network administrator).

8 Tap Finish.

9 Tap the Advanced tab from the Connections screen and then tap

Dialing Rules.

10 Select Use dialing rules, tap ok at the dialog box, and then tap

Edit.

11 Specify your current phone type and then tap ok until you exit

and return to the Settings page.

Once the CN50 is connected, you can:

• send and receive message by using Messaging (Outlook E-mail).

• visit web pages by using Internet Explorer Mobile.

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Connecting to a Network with a VPN Server

A VPN connection helps you to securely connect to servers, such as a corporate network, through the Internet. Before you can make a VPN connection, you will need the following items from your network administrator:

• User name

• Password

• Domain name

• TCP/IP settings

• Host name or IP address of the VPN server

To create a VPN server connection to work

1 Tap Start > Settings > Connections.

2 Under My Work Network, tap Add a new VPN server

connection.

3 In the Name field, enter a name for the connection, such as your

company name.

4 In the Host name / IP field, enter the VPN server name or IP

address.

5 Select the VPN type of authentication to use with your CN50. If

you are not sure which option to choose, check with your network administrator.

6 Tap Next.

7 Select a way for the CN50 to authenticate the connection. If you

select A pre-shared key, enter the key provided by your network administrator.

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8 Click Next.

9 Enter the User name, Password, and Domain (if provided by an

ISP or your network administrator).

10 Tap Finish.

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Developing and Installing Applications

Use this chapter to understand the guidelines for developing applications for use on the CN50. This chapter contains these sections:

• Developing Applications for the Computer

• Installing Applications on the CN50

• Updating the System Software

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Chapter 3 — Developing and Installing Applications

Developing Applications for the Computer

Use the Intermec Resource Kits to develop new applications to run on the CN50. The Resource Kits are a library of components grouped by functionality that you can use to create applications for the computer. The Resource Kits are part of the Intermec Developer Library (IDL), and you can download them from the Intermec web site at

www.intermec.com/idl.

To use the Resource Kits, you need Microsoft Windows Mobile SDK and Microsoft Visual Studio 2005. For more information on IDL, see the Intermec Developer Library Resource Kit Developer’s Guide (P/N 934-006-xxx).

Installing Applications on the CN50

There are several ways you can install applications on your mobile computer:

• You can package your application as a cabinet (.cab) file.

• If you have a simple application, you may only need to deliver the

.exe file.

• You can copy a directory structure that contains the application,

supporting files, DLLs, images, and data files.

Intermec recommends using .cab files to install your applications. The mobile computer uses standard Windows Mobile .cab files and will install third-party .cab files. You can have your .cab files place your application in any of these memory locations on the mobile computer:

• The Object Store.

• The optional microSD card. Depending on available disk space,

you may want to consider installing you application files on the microSD card. Using a MicroSD card creates the Storage Card folder on the CN50.

• The non-volatile Flash File Store. Applications and data in the

Flash File Store will persist through a clean boot. Since the flash in the system has a limited number of write cycles, do not use the Flash File Store for excessive writing.

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Files copied to any of these locations are safe when you cold boot the computer as long as the AutoRun system is installed in the appropriate location. You can find information about this system in the Intermec Developer Library Resource Kit Developer’s Guide which is available from www.intermec.com/idl. When you copy a .cab file to the \CabFiles folder, the folder automatically extracts that .cab file on every cold boot.

There are several ways you can install files and applications on the CN50:

• SmartSystems console

• ActiveSync

• Scan to Load hands-free software loading function of

SmartSystems Foundation

• microSD card

The following sections explain how to use each one of these processes to install your application on the computer.

Installing Applications Using SmartSystems Foundation

Your CN50 is SmartSystems-enabled, which lets you use the SmartSystems console to install Intermec applications on your CN50. The console is part of SmartSystems Foundation. For more information, go to the Intermec web site at www.intermec.com/

SmartSystems.

To install an application using the SmartSystems console

1 Download the application to your PC.

2 Double-click the application. The application appears in the

SmartSystems console in the Software Vault.

3 Drag the application to each CN50 in your network or to a group

of CN50s in a folder.

Installing Applications Using Microsoft ActiveSync

You can send applications from your PC to your CN50 using Microsoft ActiveSync. To download ActiveSync or the Windows Mobility Center, go to www.windowsmobile.com/getstarted.

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Chapter 3 — Developing and Installing Applications

To install an application using Microsoft ActiveSync

1 On your PC, copy the .cab file you want to download to your

CN50.

2 Create an ActiveSync connection between your PC and CN50. For

help, see “Connecting the CN50 to a PC” on page 27.

3 Click Explore. The Mobile Device window opens.

4 Double-click My Windows Mobile-Based Device.

5 Navigate to the folder you want to copy the .cab file to, and paste

the .cab file in the folder.

6 Cold boot the CN50. For help, see “Cold Booting the CN50” on

page 56.

7 On your CN50, tap Start > Programs > File Explorer and

navigate to the location of the .cab file.

8 Tap the .cab file to install it.

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Installing Applications Using a Scan-to-Connect Bar Code

You can use the Scan-to-Connect function in SmartSystems Foundation to create a bar code that loads software. The bar code contains the address of the server where the software to download is located. Once you scan the bar code, it finds the server, downloads the file, and installs it on the mobile computer. For more information on installing applications using a Scan-to-Connect bar code, see the SmartSystems Foundation Help.

Installing Applications Using a microSD Card

You can also use a microSD card to install applications.

To install applications using the microSD card

1 Suspend the CN50 and remove the microSD card.

2 Insert the microSD card into a microSD adapter card and then

place it in the storage card reader connected to your PC.

3 Copy your application file to the microSD card.

4 Remove the microSD card from the adapter card and insert it into

the CN50.

5 On your CN50, navigate to the storage card folder and run your

application.

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Chapter 3 — Developing and Installing Applications

Updating the System Software

The CN50 uses Image Update to update the operating system (OS) and system software. Image Update uses packages to allow for smaller and faster updates because the contents are stored in ROM. Packages persist through a cold or clean boot and cannot be removed by the end user. The Image Update process also provides strengthened security because all packages are signed.

Image Update packages (.pkg or .pks files) may contain elements such as DLLs, executable (.exe) files, and .cab files.

You can use either of these mechanisms for updating your CN50:

• You can update multiple computers at the same time using the

SmartSystems Console. For help, see the next section, “Updating

Multiple CN50s Using SmartSystems Console.”

• You can update individual computers by transferring the packages

to the CN50 and then installing them from the CN50.

If you are using SmartSystems to update the CN50, you can choose to send the updates silently. For more information, see “Silently

Sending Update Packages to the CN50” on page 47.

Updating Multiple CN50s Using SmartSystems Console

You can use the SmartSystems console to update the operating system or system software on your CN50. The console is part of SmartSystems Foundation and is available from the Intermec web site through the Intermec Developer Library (IDL). Before you can upgrade your CN50, you need:

• SmartSystems Foundation. To download SmartSystems

Foundation, go to www.intermec.com/idl and open the Device Management page.

• the SmartSystems bundles you want to install. The SmartSystems

bundle contains the Image Update package file. These SmartSystems bundles are available from the Intermec web site at

www.intermec.com. Go to Support > Downloads.

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To update the CN50 using SmartSystems Foundation

1 Open the SmartSystems console.

2 Make sure the SmartSystems console and CN50 are on the same

subnet and connected wirelessly or through Ethernet.

3 Make sure your CN50 is either in a communications dock or

charging dock or that power management is disabled.

4 Download the SmartSysterms bundle to your PC.

5 Double-click the SmartSystems bundle on your PC to extract the

update files to the software vault.

6 From the SmartSystems console, locate the bundle(s) to install.

7 Drag the application to each CN50 you want to update or to a

group of CN50s in a folder. The SmartSystems console installs the update on your computers.

8 After the download is complete, your CN50 begins the update

process and automatically performs a cold boot.

The CN50 then boots into a special Update Loader mode where the computer has no connections and is completely unusable. This process can take anywhere from 30 seconds to 15 minutes depending on the update.

Note: The SmartSystems console indicates that your CN50 is offline, by displaying a red stop sign symbol, until the CN50 reboots and reconnects to the system.

9 After the update is complete, the CN50 cold boots again. When a

confirmation dialog box appears requesting user input, dismiss it.

Silently Sending Update Packages to the CN50

If you want to automatically download and send update packages to your computers, you can purchase a SmartSystems AutoDeploy License. The silent updates do not require any user intervention and begin when you choose to have the update process start. SmartSystems Foundation users are notified when update packages are released so that they can download them and update their Intermec computers. For more information, see the SmartSystems Foundation Help.

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Updating Individual CN50s

You can download update packages from your PC to the CN50 using Microsoft ActiveSync or any other file transfer method you choose. If you need to download ActiveSync or the Windows Mobility Center, go to www.windowsmobile.com/getstarted.

To update an individual CN50

1 Download the Image Update packages you want to install from

the Intermec web site at www.intermec.com. Go to Support > Downloads.

2 Transfer the Image Update packages from your PC to the CN50.

3 On your CN50, tap Start > Programs > File Explorer and

navigate to the location of the Image Update package.

4 Double-tap the package to install it. Your CN50 begins the update

process and automatically performs a cold boot.

The CN50 boots into a special Update Loader mode where the computer has no connections and is completely unusable. This process can take anywhere from 30 seconds to 15 minutes depending on the update.

5 After the update is complete, the CN50 cold boots again. When a

confirmation dialog box appears requesting user input, dismiss it.

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Troubleshooting and Maintaining the CN50

If you encounter any problems while using the mobile computer, look in this chapter to find a possible solution. You will also find information on routine maintenance. This chapter contains these sections:

• Calling Product Support

• Troubleshooting the CN50

• Resetting the CN50

• Cleaning the CN50

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Chapter 4 — Troubleshooting and Maintaining the CN50

Calling Product Support

To talk to an Intermec Product Support representative, call

1-800-755-5505.

Before you call Intermec Product Support, make sure you have the following information ready:

• Configuration number

• Serial number

• Firmware and software version numbers

• Know the language your custom application was written in and

the tools you used to create it

Consult your application developer for information on your custom application.

To find your configuration number and serial number

• Look at the CN (configuration number) and SN (serial number)

fields on the label inside the battery compartment.

To find software and firmware version numbers

1 Go to Start > Settings > About.

2 Tap the Packages tab to find software version numbers.

3 Tap the Build tab to find the firmware version.

Troubleshooting the CN50

Use this section to troubleshoot some common problems you may experience with your CN50.

Note: If you send the CN50 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer.

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Problems While Configuring the CN50

Problem Possible Solution

You cannot type a character on the keypad or you can only type uppercase or lowercase letters.

You press nothing happens.

^ and

You may have locked a modifier key on the keypad. Press the necessary key sequence to unlock the key. For help, see “Using the Keypad ” on page 8.

• Make sure the backlight is on.

• Make sure you have a charged battery that is

installed correctly. For help, see “Charging the

Battery” on page 3.

• The battery may be discharged. Replace the battery

with a spare charged battery, or charge the battery.

• Reset the CN50. For help, see “Resetting the

CN50” on page 55.

You insert a microSD card and cannot find the SDMMC Disk folder on the CN50.

The Battery status LED is on.

• The microSD card may not be installed correctly.

Insert the microSD card as described in Steps 2 through 4 of “Using a microSD Card” on

page 21.

• The microSD card may be damaged. Try another

microSD card.

• If the battery status LED is a steady green, the

battery is more than 95% charged and computer is on a charger.

• If the battery status LED is blinking red, then the

battery is low. Replace or charge the battery.

• If the battery status LED is a steady red, the main

battery is on charge.

The computer appears to be locked up and you cannot enter data.

• Press and hold the power key to turn off the CN50,

and then press the power key again to turn it on.

• Cold boot the CN50. For help, see “Cold Booting

the CN50” on page 56.

• Try reloading the firmware. For help, see

“Updating the System Software” on page 46.

• If the CN50 does not boot or reset, contact your

Intermec representative for help.

You tap the screen and nothing happens.

• Align your screen. For help, see “Aligning the

Touch Screen” on page 14.

• Make sure the CN50 is not locked.

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Problems With Wireless Connectivity

Problem Possible Solution

The CN50 is connected to the network, and you move to a new site to collect data. Now, your CN50 is not connected to the network.

The CN50 appears to be connected to the network, but the host computer is not receiving any information from the CN50.

Move closer to an access point or to a different location to reestablish communications until you reconnect with the network. Any data collected while the CN50 is out of range is transmitted over the network once the network reconnects.

There may be a problem with the connection between the access point and the host computer. Check with network administrator or use your access point user’s manual.

Problems While Configuring 802.1x Security

Problem Possible Solution

The CN50 indicates that it is authenticated, but it does not communicate with the host.

The CN50 does not appear to be authenticating and a network connection icon does not appear on the toolbar.

A network connection icon appears in the toolbar, but then disappears.

Make sure the CN50 IP address, host IP address, subnet mask, default router are configured for the network.

• The CN50 may not be communicating with the

access point. Make sure the CN50 network name matches the access point network name (SSID).

• The 802.1x security network may not be active.

Make sure the server software is properly loaded and configured on the server PC. See server software documentation for help.

• The CN50 may not be communicating with the

intended access point. Make sure the CN50 network name matches the access point network name.

• The access point may not be communicating with

the server. Ensure the access point is turned on, properly configured, and has 802.1x security enabled.

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Problems While Configuring 802.1x Security (continued)

Problem Possible Solution

You are setting up multiple access points in a network, with different SSIDs, and the connection fails.

The CN50 indicates it is not authenticated.

When you change the SSID, the WEP key values are not saved. Configure the WEP key values and save your changes.

Make sure that:

• the User Name and Password parameters on the

CN50 match the user name and password on the authentication server. You may need to configure the password on both the CN50 and the authentication server.

• on your authentication server, the user and group

are allowed and the group policy is allowed to log into the server. For help, see the documentation that shipped with your authentication server software.

• the IP address and secret key for the access point

match the IP address and secret key on the authentication server. You may need to configure the IP address and secret key on both your access point and authentication server.

• the authentication server software is running on

the server PC.

You clean boot the CN50 and this message appears, “The server certificate has expired or your system date is incorrect.”

When you clean boot the CN50, the date and time are not saved. Configure the date and time and save your changes.

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Problems While Scanning Bar Codes

Problem Possible Solution

You press the Scan button, but you cannot see a red beam of light.

• You may be too far away from the bar code label.

Try moving closer to the bar code label and scan it again.

• You may be scanning the bar code label “straight

on.” Change the scanning angle and try again.

• Move within two feet of a wall to test the effective

scan of the scanner. For help scanning bar codes, see “Reading Bar Codes” on page 16.

When you release Scan button, the Good Read LED does not turn off.

The scanner does not read the bar code label.

If the CN50 is configured to use continuous/edge triggering, the Good Read LED stays on.

If the CN50 is configured to use level triggering, there may be a problem. Press the Scan button again without scanning a bar code label. If the LED is still on, contact your local Intermec representative.

• Aim the scanning beam so that it crosses the entire

bar code label in one pass. Try changing the scan angle.

• Check the quality of the bar code label, Scan a bar

code label that you know scans well. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan.

• Make sure the bar code symbology is enabled. For

help, see the Data Collection Resource Kit which is part of IDL. You can download the resource kit from www.intermec.com/idl.

• Make sure the application is accepting input by

scanning a bar code. You may need to type this information instead.

The scanner does not read the bar code labels quickly, or the scanning beam seems to be faint or obscured.

The scanner window may be dirty. Clean the window with a solution of ammonia and water. Wipe dry. Do not allow abrasive material to touch the window.

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Problems While Scanning Bar Codes (continued)

Problem Possible Solution

The scanned bar code data that appears in your application does not match the data encoded in the bar code label.

Resetting the CN50

You rarely need to reset the computer. If the computer does not resume after pressing the application lock up, you may need to reset the CN50. The CN50 uses the configuration currently saved in flash memory during the boot process. There are three ways to reset the CN50:

• Warm booting

• Cold booting

Chapter 4 — Troubleshooting and Maintaining the CN50

The CN50 may have decoded the bar code label in a different bar code symbology. Try scanning the bar code label again. Make sure you scan the entire label.

^ button, or if the computer or an

• Clean booting

Warm Booting the CN50

You may need to perform a warm boot to correct conditions where an application stops responding to the system.

To warm boot the CN50

• Go to Start > Programs > Shut Down. The CN50 systematically

shuts down.

The computer goes through the initialization process and restarts.

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Cold Booting the CN50

In some cases where the computer completely stops responding, it may be necessary to perform a cold boot. Because cold booting may result in data loss, only use this method if all other recovery methods have failed.

Note: Cold booting the CN50 does not guarantee that cached disk data will be saved, so transactional data may be lost during the reset. All other data is preserved.

To cold boot your CN50

1 Remove the battery pack from the CN50 and wait 30 seconds.

2 Reinsert the battery pack and press

Clean Booting the CN50

If the CN50 does not warm boot or cold boot, you may need to perform a clean boot. When you clean boot the CN50, the CN50 only loads files and applications that are absolutely required by the operating system. Perform a clean boot to get the CN50 up and running so that you can run diagnostic tests to troubleshoot the normal boot process.

The clean boot process erases the CN50 memory, including all applications and data files in the object store. To preserve applications through a clean boot, store them in the Flash File Store. For more information, see “Installing Applications on the

CN50” on page 42.

To clean boot the CN50

1 Remove the battery pack.

2 Reinsert the battery pack and press

3 When the CN50 starts the boot process, simultaneously press <

and

> until the IPL Boot Configuration Menu appears on the

screen.

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4 Press 2 to select Force Cold Boot and then press 0 to select

Continue with Boot.

The CN50 executes the clean boot. This process takes a few minutes.

5 When prompted, tap the screen to set up the CN50.

6 Follow the instructions to calibrate the screen.

Cleaning the CN50

To keep the CN50 in good working order, you may need to perform these minor maintenance tasks:

• Clean the scanner window.

Chapter 4 — Troubleshooting and Maintaining the CN50

• Clean the CN50 screen.

Clean the scanner window and CN50 screen as often as needed for the environment in which you are using the computer. To clean the CN50, use a solution of one part ammonia and 3 parts water.

There are no user-serviceable parts inside the CN50. Opening the unit will void the warranty and may cause damage to the internal components.

To clean the scanner window and computer screen

1 Press

2 Dip a clean towel or rag in the ammonia solution and wring out

3 Wipe dry.

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^ to turn off the CN50.

the excess. Wipe off the scanner window and screen. Do not allow any abrasive material to touch these surfaces.

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Specifications

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Appendix A - Specifications

Physical and Environmental Specifications

Physical Dimensions

Length: 15 cm (5.9 in)

Width (at widest part): 7 cm (2.75 in)

Height (at tallest part): 2.5 cm (1 in)

Weight: 285 g (10 oz)

Power and Electrical Specifications

Operating: Rechargeable lithium-ion battery

Battery capacity: 1950 mAh (7.2 Wh) (AB24)

3900 mAh (14.4 Wh) (AB25)

Electrical rating: 4,65 V, 3A

Temperature and Humidity Specifications

Operating temperature: -10°C to 50°C (14°F to 122°F)

Storage temperature: -20°C to 60°C (-4°F to 140°F)

Charging temperature: 0°C to 45°C (32°F to 113°F)

Relative humidity (operating): 5 to 95% non-condensing

Environmental rating: IP54

Screen Specifications

• 240 RGB x 320 pixels

• 8.9 cm (3.52 in) diagonal square active area, ¼ VGA

• LED backlight with 5 levels of brightness

• LCD capable of both portrait and landscape operation

Keypad Options

• Numeric keypad

• Alphanumeric keypad (QWERTY)

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Appendix A - Specifications

Bar Code Symbologies

• AustraliaPost • GS1 DataBar Omnidirectional

• Aztec • Infomail

• BPO (British Post 4-state) • Interleaved 2 of 5

• ChinaPost • JapanPost

• CanadaPost • KoreanPost

• Codabar • Matrix 2 of 5

• Codablock A • Maxicode

• Codablock F • Micro PDF417

• Code 11 • MSI

• Code 39 • PDF417

• Code 93 • Planet

• Code 128/GS1-128 • Plessey

• DataMatrix • Postnet

• DutchPost • QR Code

• EAN/UPC • Standard 2 of 5

• GS1 Composite • SwedenPost

• GS1 DataBar Expanded • Telepen

• GS1 DataBar Limited • TLC 39

EA21 Imager Reading Distances

When correctly mounted, an exit window reduces reading distances by about 4 percent for all scan engines.

EA21 Typical Reading Distances

Minimum

Symbology Density

Code 39 0.15 mm /6 mils 12 cm/4.72 in 18 cm/7.09 in

0.2 mm/10 mils 5 cm/1.97 in 30 cm/11.81 in

0.5 mm/20 mils 5 cm/1.97 in 60 cm/23.62 in

1 mm/40 mils 9 cm/3.54 in 95 cm/37.40 in

UPC/EAN 100% 0.33 mm/13 mils 5 cm/1.97 in 41 cm/16.14 in

DataMatrix 0.25 mm/10 mils 12 cm/4.72 in 22 cm/8.66 in

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Distance

Maximum Distance

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Appendix A - Specifications

EA21 Typical Reading Distances (continued)

Symbology Density

Minimum Distance

Maximum Distance

0.38 mm/15 mils 8 cm/3.15 in 35 cm/13.78 in

PDF417 0.25 mm/10 mils 7 cm/2.75 in 29 cm/11.42 in

0.38 mm/15 mils 7 cm/2.75 in 44 cm/17.32 in

The typical reading distances are measured in an office environment (250 lux).

0" 32"28"24"20"16"12"8"4"

16"

12"

PDF417 10 mils

Data Matrix 10 mils

12"

16"

08070605040302010

0.15mm/6 mils

0.25 mm / 10 mils

100% contrast UPC EAN

0.5 mm / 20 mils

EA21 Typical Reading Distances

Note: Minimum distances depend on the length of the bar code.

62 CN50 Mobile Computer User’s Manual

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EA21 Minimum Reading Distances

Appendix A - Specifications

Symbology Density

Minimum Distance

Maximum Distance

Code 39 0.15 mm /6 mils 12 cm/4.72 in 18 cm/7.09 in

0.25 mm/10 mils 5 cm/1.97 in 28 cm/11.02 in

0.5 mm/20 mils 5 cm/1.97 in 55 cm/21.65 in

Code 39 (cont.) 1 mm/40 mils 9 cm/3.54 in 75 cm/29.53 in

UPC/EAN 100% 0.33 mm/13 mils 5 cm/1.97 in 38 cm/14.96 in

DataMatrix 0.25 mm/10 mils 12 cm/4.72 in 22 cm/8.66 in

0.38 mm/15 mils 8 cm/3.15 in 34 cm/13.39 in

PDF417 0.25 mm/10 mils 7 cm/2.75 in 28 cm/11.02 in

0.38 mm/15 mils 7 cm/2.75 in 40 cm/15.75 in

The minimum reading distances are measured in the dark (250 lux).

0" 32"28"24"20"16"12"8"4"

16"

12"

PDF417 10 mils

Data Matrix 10 mils

12"

16"

08070605040302010

0.15mm/6 mils

0.25 mm / 10 mils

100% contrast UPC EAN

0.5 mm / 20 mils

EA21 Minimum Reading Distances

CN50 Mobile Computer User’s Manual 63

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Appendix A - Specifications

Accessories

You can use these accessories (sold and ordered separately) with the CN50. To order accessories, contact your local Intermec sales representative.

Battery (AB24, AB25)

The AB24 standard battery and AB25 extended battery provide main power to the CN50.

Quad Charger (AC21)

The AC21 quad charger charges up to four CN50 batteries at one time.

Ethernet Multidock (AD24)

The AD24 ethernet multidock provides ethernet connectivity and power to up to four CN50 computers at one time.

Charge-Only Multidock (AD23)

The AD23 charge-only multidock provides power for up to four CN50 computers at one time.

Vehicle Holder

Use the vehicle holder to hold your CN50 while you are using it in a vehicle.

Vehicle Power Adapter (AE36)

Use the AE36 vehicle power adapter to provide power to your CN50 from your vehicle.

AC Power Adapter (AE37)

Use the AC power adapter to provide power to your CN50 from an external power supply. The AC power adapter also has a micro-USB connector you can use to connect the CN50 to a USB port on your desktop PC.

64 CN50 Mobile Computer User’s Manual

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Default Settings

Page 76

Appendix B — Default Settings

Default Configuration

The following tables list the default values of the configuration commands supported on the CN50. If you restore the CN50 to factory default settings, the CN50 uses these values.

The commands are grouped by function and reflect the organization of Intermec Settings. You can configure your CN50 with Intermec Settings from the SmartSystems Foundation console. For detailed information on most of the commands, see the Intermec Settings

Command Reference Manual (P/N 937-016-xxx), available from the

Intermec web site at www.intermec.com.

Data Collection

Symbology Settings

Symbology Default Value

AustraliaPost Disable

Aztec Disable

BPO Disable

CanadaPost Disable

ChinaPost Disable

Codabar Disable

Codablock A Disable

Codablock F Disable

Code 11 Disable

Code 39 Enable

Code 93 Disable

Code 128/GS1-128 Enable

DataMatrix Enable

DutchPost Disable

EAN/UPC Enable UPC A, UPC E,

GS1 Composite Disable

GS1 DataBar Expanded Disable

GS1 DataBar Limited Disable

EAN 8, EAN 13

66 CN50 Mobile Computer User’s Manual

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Appendix B — Default Settings

Symbology Settings (continued)

Symbology Default Value

GS1 DataBar Omnidirectional Disable

Infomail Disable

Interleaved 2 of 5 Disable

JapanPost Disable

KoreanPost Disable

Matrix 2 of 5 Disable

Maxicode Disable

Micro PDF417 Disable

MSI Disable

PDF417 Enable

Planet Disable

Plessey Disable

Postnet Disable

QR Code Disable

Standard 2 of 5 Disable

SwedenPost Disable

Telepen Disable

TLC 39 Disable

Symbology Option Settings

Symbology Option Default Value

Preamble None (disabled)

Postamble None (disabled)

Global Symbology ID Disable

Multicode Disable

CN50 Mobile Computer User’s Manual 67

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Appendix B — Default Settings

Imager Settings

Imager Setting Default Value

Predefined Modes 1D and 2D Standard

Signature Image Capture Disable

Document Imaging Disable

Decode Security Settings

Decode Security Setting Default Value

Consecutive Data Validation 0

Identical Consecutive Timeout 300 ms

Different Consecutive Timeout 0

Center Decoding Disable

Center Decoding Tolerance 0

Communications

Communications Settings

Communications Setting Default Value

Device Name CN50xxxxxxxxxxx

Bluetooth Settings

Bluetooth Setting Default Value

Bluetooth Power Off

Bluetooth Discoverable Disable

Bluetooth Connectable Disable

802.11 Radio Settings

802.11 Radio Setting Default Value

Allow Security Changes Enable

Radio Measurement 0

Radio Enabled Enable

68 CN50 Mobile Computer User’s Manual

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Appendix B — Default Settings

Ethernet Adapter Settings

IP Settings Default Value

DHCP Enable

DHCP Client Identifier Null

Primary DNS 0.0.0.0

Secondary DNS 0.0.0.0

Primary WINS 0.0.0.0

Secondary WINS 0.0.0.0

Certificates Settings

Certificates Setting Default Value

Import Root Certificates False

Import User Certificates False

Import Pac Files False

Ethernet Adapter IP Settings

Ethernet Adapter IP Setting Default Value

DHCP Enable

DHCP Client Identifier Null

Primary DNS Null

Secondary DNS Null

Primary WINS Null

Secondary WINS Null

Device Settings

Device Setting Default Value

Date Null

Time Null

Adjust for Daylight Time Disable

Good Read Beep One Beep

CN50 Mobile Computer User’s Manual 69

Page 80

Appendix B — Default Settings

Device Settings (continued)

Device Setting Default Value

Beeper Volume Medium

70 CN50 Mobile Computer User’s Manual

Page 81

Keypads and Keystrokes

Page 82

Appendix C - Keypads and Keystrokes

Standard Characters

Use the following tables to learn how to enter standard and hidden characters and functions with the keypad.

Alphanumeric Characters

Character QWERTY Keypad Numeric Keypad

Ac2 Bc22 C c222 Dc3 Ec33 F c333 Gc4 Hc44 I c444 Jc5 Kc55 L c555 Mc6 Nc66 O c666 Pc7 Qc77 R c777 S c7777 Tc8 Uc88 V c888 Wc9 Xc99

72 CN50 Mobile Computer User’s Manual

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Appendix C - Keypads and Keystrokes

Alphanumeric Characters (continued)

Character QWERTY Keypad Numeric Keypad

Y c999 Z c9999 [A c12 [B c122 [C c1222 [D c13 [E c133 [F c1333 [G c14 [H c144 [I c1444 [J c15 [K c155 [L c1555 [M c16 [N c166 [O c1666 [P c17 [Q c177 [R c1777 [S c17777 [T c18 [U c188 [V c1888 [W c19 [X c199 [Y c1999 [Z c19999

CN50 Mobile Computer User’s Manual 73

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Appendix C - Keypads and Keystrokes

Alphanumeric Characters (continued)

Character QWERTY Keypad Numeric Keypad

Characters and Functions

Function QWERTY Keypad Numeric Keypad

Forward Tab

Back Tab

Space

Backspace

Shift

Caps Lock

Up Arrow

Down Arrow

Left Arrow Right Arrow b>

bf 0 bY 1 bU 2 bI 3 bH 4 bJ 5 bK 6 bB 7 bN 8 bM 9

ii bi bi sc0 {{ [b or c b[ c1 uu dd b< b<

b> bO bQ

Not available

bV # bE Not available bR Not available

74 CN50 Mobile Computer User’s Manual

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Appendix C - Keypads and Keystrokes

Characters and Functions (continued)

Function QWERTY Keypad Numeric Keypad

Start (Windows)

‘ (apostrophe)

, (comma)

. (period)

Esc

Backlight

Talk

End call

bS Not available bC * bT b# bP c# bG b* bW c* bA bD bF bL bZ bX

Not available

.. || fb. pp hh

CN50 Mobile Computer User’s Manual 75

Page 86

Appendix C - Keypads and Keystrokes

76 CN50 Mobile Computer User’s Manual

Page 87

Imager Configuration Bar Codes

Page 88

Appendix D - Imager Configuration Bar Codes

Imager Configuration Bar Codes

Use the following bar codes to quickly configure the CN50 imager. These bar codes allow you to enable or disable symbologies, reset to factory defaults, and set predefined imager modes.

If you need to create a bar code for a specific setup, please download a free copy of EasySet from the CN50 page on the Intemec web site at

www.intermec.com.

Basic Configuration Bar Codes

Command Bar Code

Disable all symbologies

Reset to Factory Defaults

Postamble with Carriage Return and Line Feed

Imager Predefined Modes

Command Bar Code

1D codes only

Standard 1D and 2D codes

78 CN50 Mobile Computer User’s Manual

Page 89

Appendix D - Imager Configuration Bar Codes

Imager Predefined Modes (continued)

Command Bar Code

1D and 2D codes bright environment

1D and 2D codes with reflective surface

Symbology Bar Codes

Symbology Enable Bar Code Disable Bar Code

AustraliaPost

Aztec

BPO

CanadaPost

Codabar

CN50 Mobile Computer User’s Manual 79

Page 90

Appendix D - Imager Configuration Bar Codes

Symbology Bar Codes (continued)

Symbology Enable Bar Code Disable Bar Code

Code 11

Code 39

Code 93

Code 128

DataMatrix

DutchPost

EAN 8

EAN 13

80 CN50 Mobile Computer User’s Manual

Page 91

Appendix D - Imager Configuration Bar Codes

Symbology Bar Codes (continued)

Symbology Enable Bar Code Disable Bar Code

GS1 128

Interleaved 2 of 5

JapanPost

Matrix 2 of 5

MaxiCode

Micro PDF417

MSI Code

PDF417

CN50 Mobile Computer User’s Manual 81

Page 92

Appendix D - Imager Configuration Bar Codes

Symbology Bar Codes (continued)

Symbology Enable Bar Code Disable Bar Code

Planet

Plessey Code

Postnet

QR Code

Standard 2 of 5

Telepen

TLC 39

UPC-A

82 CN50 Mobile Computer User’s Manual

Page 93

Appendix D - Imager Configuration Bar Codes

Symbology Bar Codes (continued)

Symbology Enable Bar Code Disable Bar Code

UPC-E

UPC-E1

CN50 Mobile Computer User’s Manual 83

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Appendix D - Imager Configuration Bar Codes

84 CN50 Mobile Computer User’s Manual

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Page 96

Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A.

tel 425.348.2600

fax 425.355.9551

www.intermec.com

CN50 Mobile Computer User’s Manual

*935-022-001*

P/N 935-022-001

Intermec CN50 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Before You Begin

Safety Information

Global Services and Support

Warranty Information

Web Support

Telephone Support

Service Location Support

Who Should Read This Manual

Related Documents

Patent Information

Introducing the CN50 Mobile Computer

Using the Battery

Charging the Battery

Removing and Installing the Battery

Maximizing Battery Life

Checking the Battery Status

Using the Keypad

Using the Power Button

Using the Color-Coded Keys

Capitalizing Characters

Entering Letters With the Numeric Keypad

Adjusting the Volume of the CN50

Using the Touch Screen

Configuring the Backlight Settings

Using the Stylus

Understanding the Screen Icons

Aligning the Touch Screen

Rotating the Screen

Understanding the Status LEDs

Using the Imager

Reading Bar Codes

Capturing a Signature

Capturing a Document

Using the Color Camera

Using a microSD Card

Enabling the Integrated GPS on the CN50

Using the GPSID Installed on the CN50

Learning About Additional GPS Options for the CN50

Managing the CN50 Using SmartSystems

Configuring the CN50

Connecting the CN50 to a PC

Connecting the CN50 to Your Network

Connecting the CN50 Using 802.11 Radio Communications

Connecting the CN50 Using Bluetooth Communications

Connecting the CN50 to a Wireless Printer

Connecting the CN50 Using Ethernet Communications

Connecting the CN50 Using USB Communications

Configuring the Phone

Turning On the Phone Using the Wireless Manager

Activating the CDMA Radio

Activating the UMTS Radio

Making a Phone Call

Connecting to an ISP

Connecting to a Network with a VPN Server

Developing Applications for the Computer

Installing Applications on the CN50

Installing Applications Using SmartSystems Foundation

Installing Applications Using Microsoft ActiveSync

Installing Applications Using a Scan-to-Connect Bar Code

Installing Applications Using a microSD Card

Updating the System Software

Updating Multiple CN50s Using SmartSystems Console

Silently Sending Update Packages to the CN50

Updating Individual CN50s

Calling Product Support

Troubleshooting the CN50

Resetting the CN50

Warm Booting the CN50

Cold Booting the CN50

Clean Booting the CN50

Cleaning the CN50

Physical and Environmental Specifications

EA21 Imager Reading Distances

Accessories

Default Configuration

Standard Characters