Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec Technologies
Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(www.openssl.org).
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
This product uses Regex++, Index software during its operational phases. The owner of Regex++
has granted use of the software to anyone provided such use is accompanied by the following
copyright and permission notice:
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to avoid
death or serious injury to the persons working on the
equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Before You Begin
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition or
set of circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
CN50 Mobile Computer User’s Manualvii
Before You Begin
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download our
current manuals (in PDF). To order printed versions of the Intermec
manuals, contact your local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact Us.
Service Location Support
For the most current listing of service locations, go to
www.intermec.com and click Support >Returns and Repairs >
Repair Locations.
For technical support in South Korea, use the after service locations
listed below:
AWOO Systems
102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: +82-31-436-1191
E-mail: mjyun@awoo.co.kr
viiiCN50 Mobile Computer User’s Manual
IN Information System PTD LTD
6th Floor
Daegu Venture Center Bldg 95
Shinchun 3 Dong
Donggu, Daegu City, Korea
E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr
Who Should Read This Manual
This manual is for the person who is responsible for installing,
configuring, and maintaining the CN50 Mobile Computer.
This manual provides you with information about the features of the
CN50, including how to install, configure, operate, maintain, and
troubleshoot it.
Before you work with the CN50, you should be familiar with your
network and general networking terms, such as IP address.
Related Documents
The Intermec web site at www.intermec.com contains our
documents (as PDF files) that you can download for free.
Before You Begin
To downlo a d documents
1 Visit the Intermec web site at www.intermec.com.
2 Click Support > Manuals.
3 In the Select a Productfield, choose the product whose
documentation you want to download.
To order printed versions of the Intermec manuals, contact your local
Intermec representative or distributor.
CN50 Mobile Computer User’s Manualix
Before You Begin
Patent Information
Product is covered by one or more of the following patents:
There may be other U.S. and foreign patents pending.
xCN50 Mobile Computer User’s Manual
1
Using the Computer
This chapter introduces the CN50 Mobile Computer with
Windows
•Introducing the CN50 Mobile Computer
•Using the Battery
•Using the Keypad
•Adjusting the Volume of the CN50
•Using the Touch Screen
•Understanding the Status LEDs
•Using the Imager
•Using the Color Camera
•Using a microSD Card
•Enabling the Integrated GPS on the CN50
®
Mobile® 6.1 and contains these topics:
1
Chapter 1 — Using the Computer
Introducing the CN50 Mobile Computer
The Intermec CN50 Mobile Computer is a small, sleek, and stylish
mobile computer built on the Microsoft
operating system. The CN50 uses dual ARM processors to provide
high throughput and is the only mobile computer with the latest
High Speed Uplink Packet Access (HSUPA). The CN50 is also the first
voice-enabled mobile computer that can be changed from a CDMA
network to a GSM/UMTS network and back to CDMA.
CN50 Mobile Computer
®
Windows® Mobile 6.1
Here are more great features of the CN50:
•A digital compass to enhance GPS navigation and improve
geotagging of captured images.
•An accelerometer that can automatically sense the angle of the
computer and rotate the display between portrait and landscape.
•The first 3 megapixel camera in a mobile computer.
•An area imager that supports reading bar codes, signature capture,
and Enhanced Mobile Document Imaging (eMDI).
The CN50 Mobile Computer with an IEEE 802.11b/g radio
installed is Wi-Fi
802.11b/g wireless LAN devices.
2CN50 Mobile Computer User’s Manual
®
certified for interoperability with other
Use this manual to understand how to use the CN50 and other
features and options available on it. For information about Windows
Mobile 6.1 applications installed on the CN50, refer to the online
help.
Using the Battery
The CN50 uses an AB24 standard battery or an AB25 extended
battery as its main power source. The standard battery has a 7.2 Watt
hour capacity, and the extended battery has a 14.4 Watt hour capacity.
Several factors determine the life of your battery, such as display
brightness, display timeout, input devices, extreme temperatures, and
your usage.
You should fully charge the battery before you use the CN50. When
you change the battery, it will automatically go into a power off state
and then cold boot.
The battery used in this device may present a fire or chemical
burn hazard if it is mistreated. Do not disassemble it, heat it
above 100°C (212°F) or incinerate it. Dispose of used batteries
promptly. Keep away from children.
Chapter 1 — Using the Computer
If you fail to replace the low battery immediately, you may lose
important data or applications.
Note: If the CN50 is not using external power and you remove the
battery pack, the CN50 goes into a power off state.
For replacement batteries, contact your Intermec representative.
Charging the Battery
Make sure you fully charge the AB24 or AB25 battery before you use
your CN50. You can charge the battery before or after you install it in
the CN50. A fully discharged battery charges in approximately 4
(AB24) to 6 (AB25) hours.
To charge the battery
•Insert up to four batteries into the AC21 quad battery charger.
CN50 Mobile Computer User’s Manual3
Chapter 1 — Using the Computer
•Install the battery in the CN50 and insert the CN50 into the AD23
charge-only multidock or AD24 Ethernet multidock.
•Attach an AE37 AC adapter or AE36 vehicle power adapter.
Use the next table to understand how long it takes to charge your
batteries in each of the CN50 charger or dock accessories.
Charging Times for CN50 Batteries
CN50 Charging AccessoryAB24 Charging Time AB25 Charging Time
AC21 quad battery charger4 hours6 hours
AD23 charge-only multidock4 hours6 hours
AD24 Ethernet multidock4 hours6 hours
AE36 Vehicle power adapter4 hours6 hours
AE37 AC adapter4 hours6 hours
Removing and Installing the Battery
To maximize the time allowed to replace the main battery pack, put
the CN50 in suspend mode before removing the battery pack. The
CN50 resets when you remove the battery.
To remove and install the battery
1 Save your files and close any open applications.
2 Press and hold
^ for about 2 seconds. When you release ^, the
CN50 goes into suspend mode.
3 If necessary, disconnect the handstrap from the top of the CN50.
4CN50 Mobile Computer User’s Manual
4 Push forward on the battery release tab until the battery releases,
and then lift it away from the CN50.
5 Insert the bottom of a fully charged battery into the CN50, and
press down on the top until it clicks into place.
6 If necessary, replace the handstrap.
Maximizing Battery Life
Batteries are chemical devices. If the batteries are left sitting on a shelf
for long periods of time outside the CN50, the batteries slowly
discharge, eventually to zero if left uncharged. The battery chemistry
resists normal degradation if you store the battery in a charger as
opposed to leaving the battery in a discharged state. See the following
table for tips to maximize the life of your battery.
Chapter 1 — Using the Computer
Battery Conservation Tips
When You Want To:Do This to Save Battery Power:
Operate the CN50 and the
Low Battery status icon
appears or the Battery light
comes on.
Stop using the CN50 for 5
minutes or longer.
CN50 Mobile Computer User’s Manual5
Save your data and then
Programs > Shut Down
shuts down, remove the battery and insert
another fully charged battery. Or, you can
connect the CN50 to an external power source.
Make sure the low battery icon is not on the
screen and that the Battery light is not turned
on. Press
^ to turn off the CN50.
go to Start >
. After the CN50
Chapter 1 — Using the Computer
Battery Conservation Tips (continued)
When You Want To:Do This to Save Battery Power:
Store the CN50 for more
than a day.
Store the battery outside the
CN50.
Checking the Battery Status
The easiest way to check the status of your battery is to look at the
battery icon on the status bar of your CN50.
Battery Icon Status
If you are storing the CN50 for a few days, like
over the weekend, install the charged battery
or attach the CN50 to a power source.
If you are storing the CN50 for longer, remove
and charge the battery, then store both the
battery and the CN50 in a cool location.
If the battery in storage is not used in several
months, you should recharge the battery to
keep it at its performance peak.
Store the batteries in a charger connected to
power.
IconStatus
Battery is fully charged.
Battery has a medium charge. You should be able to work for several
more hours before changing batteries.
Battery is low. You need to charge or replace the battery soon.
Battery is critically low. You need to replace the battery now.
Battery is charging.
6CN50 Mobile Computer User’s Manual
Chapter 1 — Using the Computer
Battery
status LED
Location of the Battery Status LED
The Battery Status LED above your CN50 display indicates the
charging status of your battery.
Understanding the Battery Status LED
LED StateDescription
Steady green when the CN50 is
connected to external power
Blinking redThe battery is low. CN50 goes into
Steady red when the CN50 is
connected to external power
Steady amberThere is a battery error. The battery may be
OffThe CN50 is not on external power and the
CN50 Mobile Computer User’s Manual7
The battery is fully charged.
Suspend mode. Charge or replace the
battery.
The battery is charging.
outside the allowable charging
temperature or you may need to replace
the battery.
battery is operating normally.
Chapter 1 — Using the Computer
Esc
Enter
4
1
7
2
5
8
0
3
6
9
:
/
%
+
Using the Keypad
Use the following sections to understand how to use the keypad. For
information on remapping the keypad, you can download the Device
IDL Resource Kit from the Intermec web site at www.intermec.com/
idl.
The CN50 comes with either a numeric keypad or a QWERTY keypad.
The QWERTY keypad is designed for applications that require
primary input of alphabetic data. This keypad also provides special
characters, numbers, symbols, and functions by pressing color-coded
key sequences.
The numeric keypad is for applications that require mainly numeric
data. This keypad also lets you enter special characters, including the
alphabet, by pressing color-coded key sequences.
CN50 Numeric Keypad
3
2
Q
W
E
R
&
A
S
D
F
‘
Z
8CN50 Mobile Computer User’s Manual
CN50 QWERTY Keypad
*
’
X
C
T
G
V
Space
sym
1
Y
4
H
7
B
I
U
6
5
K
J
9
8
M
N
0
Enter
P
O
L
Esc
Chapter 1 — Using the Computer
Using the Power Button
When you press the Power button (^), you put the CN50 into
suspend mode. In this lower power mode, the CN50 continues to
supply power to all memory, but turns off power to most hardware
such as the display. This power-saving feature is designed to prolong
battery life.
Using the Color-Coded Keys
Each keypad provides color-coded keys to let you access additional
characters, symbols, and functions printed on the keypad overlay.
Once you understand how to use the color-coded keys and key
sequences, you can access all of the additional features printed on the
keypad overlay.
There are two color-coded modifier keys on the numeric keypad: the
orange
modifier key on the QWERTY keypad.
Using the Color-Coded Keys
You Want to:Press:Example
Use an orange character or
function printed above a key.
Use a green character or
function printed above a key.
Lock the green key to stay on.
Lock the orange key to stay on.
Unlock the green or orange key.
b key and the green c key. There is one orange b color-coded
b key (LED turns on) and
then the key with the character
or function printed above it.
c key (LED turns on) and then
the key with the character or
function printed above it.
On the CN50 QWERTY
keypad, press
select the
On the CN50 numeric keypad,
press
c and then # to select
the
o function.
c once.On the CN50 numeric keypad,
press
c once. The green LED
turns on and stays on.
b twice.On the CN50 QWERTY
keypad, press
orange LED turns on and stays
on.
b or c once.Press b or c once to unlock
the key. The LED turns off.
b and then O to
! key.
b twice. The
CN50 Mobile Computer User’s Manual9
Chapter 1 — Using the Computer
Capitalizing Characters
You can capitalize characters individually, or you can type all capital
letters by enabling Caps Lock.
To capitalize a single character
•On the QWERTY keypad, press the
select the Shift function. Press the
b key, and then the A key to
b key, and the character.
•On the numeric keypad, press the
Select the key with the letter you want to capitalize. Press
to return to lowercase letters.
To ena b le Caps Lock
•On the QWERTY keypad, press
to disable the Caps Lock.
•On the numeric keypad, press
To disable Caps Lock
•On the QWERTY keypad, press the
•On the numeric keypad, press 1 again.
For information on how to enter specific characters with keystrokes,
see Appendix C, “Keypads and Keystrokes” on page71.
c key, and then the 1 key.
b, then the [ key. Press b again
c 1.
b key again.
Entering Letters With the Numeric Keypad
To enter letters on the numeric keypad, you need to press the c key
and the number key as many times as necessary to access the letter
you need since each number key has one to four letters or functions.
For example, to type a lowercase z
•Press
c9999.
1 again
10CN50 Mobile Computer User’s Manual
Chapter 1 — Using the Computer
Volume buttons
Adjusting the Volume of the CN50
You can adjust the computer volume for your needs and your
environment. The volume includes sounds you hear when you tap the
screen or scan bar codes with a scanner. You can set the volume to off,
very low, low, medium, high, very high (default), and vibrate.
You can use the Volume application (available from the navigation
bar) or the Volume buttons (on the side of the CN50) to change the
volume of the computer.
Location of Volume Buttons on the CN50
To adjust the volume with the Volume application
1 Tap the Volume () icon at the top of the screen.
2 Use your stylus to adjust the volume slider to the volume you
want, select Vibrate, or select Off.
To adjust the volume with the Volume buttons
•Press the upper side button to increase the volume.
•Press the lower side button to decrease the volume, set the volume
to vibrate, or turn the volume off.
CN50 Mobile Computer User’s Manual11
Chapter 1 — Using the Computer
Using the Touch Screen
The CN50 has a 240 x 320 pixel color touch screen display. The
Windows Mobile 6.1 start screen has three distinct areas: the
navigation bar, Today screen, and command bar.
Navigation bar
Today screen
Command bar
Windows Mobile 6.1 Start Screen
To turn the screen backlight on and off
•For the numeric keypad, press
•For the QWERTY keypad, press
b ..
f.
Configuring the Backlight Settings
By default, the CN50 goes into Screen Off mode when there is no
activity on the computer. Screen Off mode turns off the backlight and
display. Press a key or tap the screen to resume activity.
To configure the backlight
1 Tap Start > Settings > the System tab > the Backlight icon > the
Battery Power tab.
2 With Turn off backlight if device is not used for checked, select
the timeout value (30 seconds, or 1 to 5 minutes).
12CN50 Mobile Computer User’s Manual
Using the Stylus
Your computer has a stylus for selecting items and entering
information on the touch screen.
Functions You Can Perform With the Stylus
ActionDescription
TapTouch the screen once with the stylus to select options,
open or close applications, or launch menus from the
Command bar.
DragHold the stylus on the screen and drag across the screen to
select text and images.
Tap and hold Tap and hold the stylus on an item to see a menu of
actions available for that item. On the pop-up menu that
appears, tap the action you want to perform.
Understanding the Screen Icons
Use the screen icons on the navigation bar and the command bar to
see the network connection status and other system information. For
information about the battery icons, see “Checking the Battery
Status” on page6. Some standard Microsoft icons are included in
this table.
Chapter 1 — Using the Computer
Screen Icons
IconDescription
The volume is turned off. To turn the volume back on, tap this icon
and choose your setting.
The computer is connected to the network.
The computer is not connected to the network.
The 802.11 radio is connected to the wireless network.
CN50 Mobile Computer User’s Manual13
Chapter 1 — Using the Computer
Aligning the Touch Screen
If the touch screen does not respond when you tap it with the stylus,
you may need to calibrate the screen. Before you calibrate the touch
screen, make sure the CN50 screen is unlocked.
To calibrate the touch screen
1 Tap Start > Settings > the Systems tab > Screen.
Note: If the touch screen is so out of alignment that you cannot
open the Start menu, you can try to align the screen menu using
the keypad. For help, see the next procedure.
2 Tap Align Screen and follow the instructions to align the screen.
3 Click ok.
If you are unable to align the touch screen, you may need to cold boot
the CN50. For help, see “Cold Booting the CN50” on page56.
Rotating the Screen
The internal accelerometer enables you to have the screen rotate by
sensing the orientation of the CN50. You can enable the screen to
rotate all the time depending on orientation, you can enable it to
rotate for specific applications, you can disable rotation for selected
applications, or you can disable it.
To configure the screen rotation
1 Tap Start > Settings > the Systems tab > Sensors.
2 Select the option you want to use.
You can modify the screen rotation settings file to determine which
applications will enable or disable screen rotation by modifying the
settings.csv file in the \Windows folder.
14CN50 Mobile Computer User’s Manual
Understanding the Status LEDs
The CN50 has three status LEDs.
Chapter 1 — Using the Computer
Notification LED
Key status LED
Location of the CN50 Status LEDs
Good Read LED
The next table describes the notification LED, good read LED, and
key status LED. For information about the battery status LED, see
“Understanding the Battery Status LED” on page7.
Understanding the Status LEDs
LEDColorDescription
NotificationOrangeThe CN50 is notifying you of a pending
alarm or message.
Good ReadGreenThe CN50 has successfully decoded a
bar code.
Key StatusGreenCaps Lock is enabled if you have a
QWERTY keypad.
Green function keys are enabled if you
have a numeric keypad.
AmberOrange function keys are enabled.
CN50 Mobile Computer User’s Manual15
Chapter 1 — Using the Computer
Using the Imager
The CN50 contains an internal imager that enables you to do much
more than read bar codes. The area imager can perform these tasks:
•Read bar codes, including 1D, 2D, and composite symbologies and
postal codes. For more information, see the next section, “Reading
Bar Codes.”
•Capture signatures. Use the imager to “photograph” signatures on
business forms, or to capture onscreen signatures or line drawings.
For more information, see “Capturing a Signature” on page18.
•Document imaging of full business forms such as bills of lading or
invoices. For more information, see “Capturing a Document” on
page18.
Reading Bar Codes
The CN50 ships with an internal imager to read and enter bar code
data.By default, these bar code symbologies are enabled on the CN50:
•Code 39
•Code 128/GS1-128
•DataMatrix
•PDF417
•EAN/UPC
If you are using bar code labels that are encoded in a different
symbology, you need to enable the symbology on the CN50. To easily
enable or disable symbologies, read one of the bar codes in the table
called “Symbology Bar Codes” on page79.
You can use EasySet to create configuration bar codes specific to your
system. You can download a free copy of EasySet from the CN50 page
on the Intermec web site at www.intermec.com.
To develop an application you can use to configure the imager, use
the Data Collection Resource Kit. The resource kit is part of the
Intermec Developer Library (IDL) and can be downloaded from the
Intermec web site at www.intermec.com/idl.
16CN50 Mobile Computer User’s Manual
Chapter 1 — Using the Computer
The area imager is equipped with a laser pointer to help you aim at
bar codes, allow you to read 2D bar code symbologies, and support
omni-directional (360°) scanning. Omni-directional scanning lets
you position the CN50 in any orientation to read a bar code label.
To read a bar code
1 Press
^ to turn on the CN50.
2 Point the scanner window at the bar code label, and hold the
CN50 steady a few inches from the label.
3 Press the Scan button. The laser pointer and illumination beam
and frame appear.
Scan button
4 Use the laser pointer as a guide and aim toward the middle of the
bar code. Make sure that the illumination frame covers the bar
code you are trying to decode.
When the CN50 successfully reads a bar code label, you hear a high
beep, and the Good Read LED turns on briefly.
5 Release the Scan button.
CN50 Mobile Computer User’s Manual17
Chapter 1 — Using the Computer
Capturing a Signature
A signature capture is a grayscale image of a signature on paper or
other business form. To use signature capture in your applications,
use the SignatureCapture components in the Data Collection
Resource Kit.
Ink capture is the process of saving an onscreen image, such as a
signature or simple line drawing, to a file. To use ink capture in your
applications, use the InkCapture components in the Mobile Gadgets
Resource Kit.
Both Resource Kits are part of the Intermec Developer Library (IDL)
which you can download from the Intermec web site at
www.intermec.com/idl.
Capturing a Document
Intermec Enhanced Mobile Document Imaging (eMDI) is an image
capture application that enables users to capture document images
while in the field. Using the imager on your CN50, eMDI allows you
to convert paper documents into document images that are saved on
your mobile computer.
eMDI streamlines back-office operation and reduces data entry time
because document images can be transmitted from the field to
backoffice applications over wireless networks. With this, customer
service and other staff gain real-time access to document images, via
their enterprise systems, which can be used to answer customer
queries, issue invoices, and update records.
You can download a full version of eMDI from the CN50 page on the
Intermec web site at www.intermec.com. The eMDI application will
place an “Intermec Demo” watermark on the captured documents
until you purchase the eMDI Client Software License (P/N 454-025-
001). For more information, contact your local Intermec
representative. For more information on eMDI, see the Intermec
Enhanced Mobile Document Imaging User’s Guide.
18CN50 Mobile Computer User’s Manual
Using the Color Camera
The high-quality 3.15 megapixel color camera with flash is a standard
feature of the CN50. You can take photos in high, normal, or low
quality, with image sizes up to 2048 x 1536 pixels. When you take a
picture, the images are saved as .img files and stored in the /My
Documents/My Pictures folder.
Camera
Location of the CN50 Color Camera
You can use the Pictures & Videos application on the CN50 to take,
view, and edit pictures or record and launch video clips stored on the
CN50 or a storage card. You can also send pictures and video clips to
others or save an image as the background on the Today screen.
Chapter 1 — Using the Computer
After you have opened up the camera application, you can configure
camera options by tapping Menu.
You can zoom in or out on an image while using either camera mode
or video mode.
To zoom in or out on an image
•Press
To take a picture with the camera
1 Tap Start > Programs > Pictures & Videos.
2 Tap the Camera icon in the grid, or tap Camera on the taskbar.
CN50 Mobile Computer User’s Manual19
u to zoom in and press d to zoom out.
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