Intermec CN50 User Manual

Page 1
CN
50
Mobile Computer for Windows Embedded Handheld 6.5
User Manual
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Intermec Technologies Corporation
Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2011-2012 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org).
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright © 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty.
ii CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual
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Document Change Record
This page records changes to this document. The document was originally released as Revision 001.
Version Number
002 03/2012 Revised to add information on the ScanNGo bar
Date Description of Change
code, available languages, Intermec applications, new CN50 accessories, and the 5-megapixel camera.
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iv CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual
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Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
About the Computer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1
About the CN50 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What’s New in This Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Overview of the CN50 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
CN50 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Contents
Turn On the CN50 for the First Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
About the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Change the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
About the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
About Battery Life and Conservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
About the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Capitalize Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Enter Characters on the Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Configure the Screen Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Adjust the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
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Contents
Insert a MicroSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Transfer Files To and From Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
About the User Interface and Intermec Applications . . . . . . . . . . . . . . . 19
2
About the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
About the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Title Bar Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Align the Screen Using the Stylus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Align the Screen Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Rotate the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
About Intermec Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Applications Available on the Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Applications You Can Download to the Mobile Computer. . . . . . . . . . . . . . . . . . . 29
Use the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3
About the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Activate the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Start the Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Activate the Computer on Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Activate the Computer on Verizon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Activate the UMTS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Turn the Phone On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Make a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Make an Emergency Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Use the Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
4
About the Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
About Signature Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
About Document Imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
About Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Read Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
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Use the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
5
About the Color Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Take a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Record a Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Save Pictures and Videos to an SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Use GPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
6
About the Integrated GPS on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Use the GPSID Installed on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Improve GPS Performance on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
7
How to Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Use Intermec Settings On the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Start Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
About the Structure of Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Navigate in Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Configure Profile Settings With Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . .65
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
How to Hide Menu Items in Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Contents
About Network Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Configure 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Configure Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Configure Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
About USB Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Create an ISP Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Create a VPN Server Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
About Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Choose Between Microsoft and Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Load a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
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Contents
Manage the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
8
Manage the Computer in Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Manage the Computer With SmartSystems Foundation. . . . . . . . . . . . . . . . . . . . .90
Manage the Computer Using Third Party Software . . . . . . . . . . . . . . . . . . . . . . . . .91
Develop and Install Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Package Your Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Choose a Target Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Install Applications Using SmartSystems Foundation Console. . . . . . . . . . . . . . .92
Install Applications Using Microsoft ActiveSync or Windows Mobile Device Cen-
ter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Install Applications Using a MicroSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Install Applications Using a ScanNGo Bar Code . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Launch Applications Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Update the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Update Individual or Multiple Computers Using SmartSystems Console . . . . .95
Update Individual Mobile Computers Using a microSD Card . . . . . . . . . . . . . . . .96
Troubleshoot and Maintain the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . 97
9
Troubleshoot Your Mobile Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Troubleshoot the Wi-Fi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Troubleshoot 802.1x Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Check 802.11 Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Troubleshoot Reading Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Troubleshoot Operating the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Find Your Configuration Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Find Your Software and Firmware Version Numbers . . . . . . . . . . . . . . . . . . . . . . .105
Reset the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Warm Boot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Cold Boot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Clean Boot the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Clean the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
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Specifications and Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
A
Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
CN50 Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Power and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Touch Screen Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Keypad Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Bar Code Symbologies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
CN50 Docking Connector Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
CN50 Imager Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
EA21 Area Imager Minimum Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . .113
EA21 Area Imager Typical Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
EA11 Area Imager Minimum Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . .116
EA11 Area Imager Typical Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Data Collection Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
B
Contents
Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Imager Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
C
Basic Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Imager Predefined Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Symbology Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
I
CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual ix
Page 10
x CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual
Page 11

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand warnings, cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.
A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.
Before You Begin
Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec website at www.intermec.com and click Support > Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.
CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual xi
Page 12
Before You Begin

Web Support

Visit the Intermec website at www.intermec.com to download our current manuals (in PDF).
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your Intermec product.

Send Feedback

Your feedback is crucial to the continual improvement of our documentation. To provide feedback about this manual, please contact the Intermec Technical Communications department directly at TechnicalCommunications@intermec.com.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec website, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, click Support > Returns and Repairs > Repair Locations.
For technical support in South Korea, use the after service locations listed below:
AWOO Systems
102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 Email: mjyun@awoo.co.kr
IN Information System PTD LTD
6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea Email: jmyou@idif.co.kr or korlim@gw.idif.co.kr
xii CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual
Page 13

Who Should Read This Manual

This manual is written for the person who is responsible for installing, configuring, and maintaining the CN50 Mobile Computer.
This manual provides you with information about the features of the CN50, and how to install, configure, operate, maintain, and troubleshoot it.
Before you work with the CN50, you should be familiar with your network and general networking terms, such as IP address.

Related Documents

This is a list of related Intermec documents.
Intermec Settings Command Reference Manual
Intermec Developer Library (IDL) Resource Kit Developer’s Guide
Intermec Terminal Emulator User’s Guide
Intermec Browser User’s Manual
Intermec Launcher User’s Guide
Intermec Connection Manager User’s Guide
Before You Begin
The Intermec website at www.intermec.com contains our documents (as PDF files) that you can download for free.
To download docu ments
1 Visit the Intermec website at www.intermec.com.
2 Click the Products tab.
3 Using the Products menu, navigate to your product page. For
example, to find the CN50 computer product page, click Computers > Handheld Computers > CN50.
4 Click the Manuals tab.
If your product does not have its own product page, click Support >
Manuals. Use the Product Category, the Product Family, and the Product to find your documentation.
CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual xiii
Page 14
Before You Begin

Patent Information

Product is covered by one or more of the following patents:
4882476; 4894523; 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5195183; 5195183; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373478; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834753; 5834749; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930
There may be other U.S. and foreign patents pending.
xiv CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual
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1
About the Computer Features
This chapter introduces the CN50 Mobile Computer with the Windows chapter to learn about the basic features and functions of the CN50, as well as the available accessories for the CN50.
®
Embedded Handheld operating system. Use this
1
Page 16
Chapter 1 — About the Computer Features

About the CN50 Mobile Computer

The Intermec CN50 Mobile Computer is a small, sleek, and stylish mobile computer built on the Microsoft® Windows Embedded Handheld operating system. The CN50 uses dual ARM processors to provide high throughput and is the first mobile computer with the latest High Speed Uplink Packet Access (HSUPA). The CN50 is also the first voice-enabled mobile computer that can be changed from a CDMA network to a GSM/UMTS network and back to CDMA.
CN50 Mobile Computer

What’s New in This Release

This version of the user manual contains these updates:
Updated information on the CN50 accessories. For more
information, see “CN50 Accessories” on page 5.
Added a procedure to select the language when you turn on the
computer. For more information, see “Turn On the CN50 for the
First Time” on page 7.
Added information about the Intermec applications available on
the CN50 mobile computer. For more information, see “About
Intermec Applications” on page 27.
Added information about the 5-megapixel color camera. For more
information, see “About the Color Camera” on page 48.
2 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual
Page 17
Updated information on the Intermec Settings menus. For more
information, see “About the Structure of Intermec Settings” on
page 61.
Added information on the ScanNGo Wi-Fi configuration bar code.
For more information see “Enable the Wi-Fi Radio With
ScanNGo Bar Codes” on page 68.

Overview of the CN50 Features

The CN50 is available with the following features:
3.75G UMTS/3.5G CDMA, 802.11b/g CCX v4.0, and Bluetooth
radio
2.5 GPRS/EDGE radio
256 MB DRAM, 512 MB Flash (approximately 350 MB free for user
applications)
Customer-accessible micro-SD slot for removable memory cards
up to 32 GB
Imaging options:
EA21 area imager
Chapter 1 — About the Computer Features
®
EA11 area imager
Integrated GPS receiver
Digital compass to enhance GPS navigation and improve
geotagging of captured images
Accelerometer that can automatically sense the angle of the
computer and rotate the display between portrait and landscape
Camera:
3-megapixel color camera
5-megapixel color camera
Area imager that can read bar codes, capture signatures, and
support Enhanced Mobile Document Imaging (eMDI)
The CN50 Mobile Computer with an IEEE 802.11b/g radio installed is Wi-Fi® certified for interoperability with other 802.11b/g wireless LAN devices.
CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual 3
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Chapter 1 — About the Computer Features
Use this manual to understand how to use the CN50 and other features and options available on it.
Note: For information about the Mobile applications installed on the CN50, see the online Help. For additional information, visit Intermec Knowledge Central atintermec.custhelp.com.

About the Status LEDs

The CN50 has four status LEDs.
Location of the CN50 Status LEDs
Key Status LED
Notification LED
Good Read LED
Battery Status LED
The next table describes the notification LED, Good Read LED, and key status LED. For information about the battery status LED, see
“About the Battery Status” on page 9.
4 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual
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Understanding the Status LEDs
LED Color Description
Notification Orange The CN50 is notifying you of a pending alarm
Good Read Green The CN50 has successfully decoded a bar code.
Battery
Key Status Green Caps Lock is enabled if you have a QWERTY

CN50 Accessories

The CN50 ships with a battery. All other accessories are sold and ordered separately. For help, contact your local Intermec sales representative.
CN50 Accessories
Chapter 1 — About the Computer Features
or message.
See
“About the Battery” on page 7.
keypad. Green function keys are enabled if you have a
numeric keypad.
Amber Amber function keys are enabled.
Accessory Description
CN50 AC Power Adapter (Model AE37)
CN50 Battery (Model AB25) The AB25 extended battery provides power to
CN50 Charge-Only Multidock (Model AD23)
DX1 Desktop Dock with USB connectivity
The CN50 AC Power Adapter provides a connection for external AC power to the CN50. To use this adapter, you need to purchase a country-specific power cord.
the CN50.
Use the charge-only multidock to hold up to four mobile computers with batteries installed, charge batteries, and provide power to the mobile computers.
Use the desktop dock with the:
computer cup to charge the battery while
it is installed in the computer.
battery cup to charge the battery.
CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual 5
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Chapter 1 — About the Computer Features
Accessory Description
DX2 Dual Dock and DX4 Quad Dock. The DX2 and DX4 are available in charge-only and Ethernet configurations.
Ethernet Adapter Use the Ethernet adapter to be able to
CN50 Ethernet Multidock (Model AD24)
CN50 Handstrap Replacement
CN50 Magnetic Stripe Reader (Model AR9)
CN50 Quad Charger (Model AC21)
CN50 RS-232 Adapter Use the RS-232 adapter to convert the
CN50 Single Dock (Model AD27)
CN50 Tethered Stylus Replacement
CN50 Vehicle Docks (Models AV6, AV9)
CN50 Vehicle Holder Use the vehicle holder to hold your CN50
CN50 Vehicle Power Adapter (Model AE36)
Use these charger bases with the:
computer cup to charge batteries while
they are installed in the computer.
battery cup to charge two batteries.
connect the computer to an Ethernet network.
Use the multidock to hold up to four mobile computers with batteries installed. The multidock charges the batteries and provides power and Ethernet connections to each mobile computer.
You can order and install a replacement handstrap.
Use the magnetic stripe reader if you need magnetic stripe reading capability on the mobile computer.
Use the quad battery charger to charge up to four battery packs.
connector on the bottom of the computer to a serial connector.
Use the single dock to hold a mobile computer with its battery installed, charge a spare battery pack, charge the main battery pack, and provide power to the mobile computer. The dock has USB host and client connectors. Optional modules are available to convert the USB host to Ethernet or to a landline modem.
You can order and install a replacement stylus.
Use the vehicle docks to hold and charge the mobile computers while using them on a vehicle.
while you are using it in a vehicle.
Use the vehicle power adapter to charge the battery installed the CN50 from your vehicle.
6 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual
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Chapter 1 — About the Computer Features

Turn On the CN50 for the First Time

If your mobile computer includes language provisioning, you are prompted to select a language and align the touch screen when the computer starts for the first time. Your language selection applies to text used in the Windows Mobile user interface and Microsoft applications.
Note: The available languages are Simplified Chinese, Traditional Chinese, French, German, Italian, Korean, Russian, and Spanish.
1 Insert the battery into the CN50.
The CN50 turns on, and you are prompted to select a language.
Note: You cannot change the language once it is loaded on your CN50. The only way to modify the language selection is to reload or update the firmware. For help, see “Update the System Software” on
page 94.
2 Use the u, d, and e keys to select a language and navigate
through the screens.
The language you selected loads on the CN50.
3 Fully charge the battery.
4 When you are prompted, tap the screen to set up your CN50.
5 Follow the onscreen instructions to align the touch screen.
The home screen appears.

About the Battery

The CN50 uses an AB25 extended battery as its main power source. The extended battery has a 14.4 Watt hour capacity. Several factors determine the life of your battery, such as display brightness, display timeout, input devices, extreme temperatures, and your usage.
Fully charge the battery before you use the CN50. When you change the battery, the computer will automatically go into a power off state and then cold boot.
CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual 7
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Chapter 1 — About the Computer Features
The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100 °C (212 °F) or incinerate it. Dispose of used batteries promptly. Keep away from children.
If you remove the battery pack before turning off the CN50, the CN50 goes into a power off state and then cold boots. To preserve your data, tap Start and then tap Shutdown to turn off the CN50 before removing the battery.
Contact your Intermec representative for replacement batteries.

Charge the Battery

Make sure you fully charge the AB25 battery before you use your CN50. You can charge the battery before or after you install it in the CN50. A fully discharged battery charges in approximately 6 hours.
Use the next table to understand how long it takes to charge your battery in each of the CN50 charger or dock accessories.
Charging Times for CN50 Battery
CN50 Charging Accessory AB25 Charging Time
AC21 quad battery charger 6 hours
AD23 charge-only multidock 6 hours
AD24 Ethernet multidock 6 hours
AD27 single dock charger 6 hours
AE36 vehicle power adapter 6 hours
AE37 AC adapter 6 hours
DX1, DX2, or DX4 dock Up to 6 hours
The battery is fully charged when the battery status LED shows a steady green. For information on these accessories, see “CN50
Accessories” on page 5.
Insert the battery into a quad battery charger, a single dock, or a
multidock, or attach external power to the CN50 with the battery installed.
8 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual
Page 23

Change the Battery

The CN50 resets when you remove the battery.
1 Save your files and close any open applications.
2 Shut down the CN50 by tapping Start > Shut Down. For more
information, see “Warm Boot the Computer” on page 105.
3 If necessary, disconnect the handstrap from the top of the CN50.
4 Push forward on the battery release tab until the battery releases,
and then lift it away from the CN50.
Chapter 1 — About the Computer Features
5 Insert the bottom of a fully charged battery into the CN50, and
press down on the top until it clicks into place.
6 If necessary, replace the handstrap.

About the Battery Status

Use the battery icon on the Title bar to see the power status of your battery.
CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual 9
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Chapter 1 — About the Computer Features
Battery Status LED
Battery Icon Status
Icon Status
Battery is fully charged.
Battery has a medium charge. You should be able to work for several more hours before changing batteries.
Battery is low. You need to replace or charge the battery soon.
Battery is critically low. You need to replace or charge the battery now.
Battery is charging.
Use the battery status LED to see the charging status of your battery.
Location of the Battery Status LED
Understanding the Battery Status LED
LED State Description
Steady green when the CN50 is connected to external power
Blinking red The battery is low. CN50 goes into Suspend
10 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual
Steady red when the CN50 is connected to external power
Steady amber There is a battery error. The battery may be
The battery is fully charged.
mode. Charge or replace the battery.
The battery is charging.
outside the allowable charging temperature or you may need to replace the battery.
Page 25
Chapter 1 — About the Computer Features
LED State Description
Off The CN50 is not on external power and the
battery is operating normally.

About Battery Life and Conservation

Batteries are chemical devices. If the batteries are left for long periods of time outside the CN50, the batteries slowly discharge, eventually to zero. The battery chemistry resists normal degradation if stored in a charger, as opposed to leaving the battery in a discharged state. See the following table for tips to maximize the life of your battery.
Battery Conservation Tips
When You Want To: Do This to Save Battery Power:
Operate the CN50 and the Low Battery status icon appears or the Battery light comes on.
Stop using the CN50 for 5 minutes or longer.
Store the CN50 for more than a day.
Store the battery outside the CN50.
Save your data and then Down. After the CN50 shuts down, remove the battery and insert another fully charged battery. Or, you can connect the CN50 to an external power source.
Make sure the low battery icon is not on the screen and that the Battery light is not turned on.
Press
^ to suspend the CN50.
If you are storing the CN50 for a few days, such as over the weekend, install the charged battery or attach the CN50 to a power source.
If you are storing the CN50 for longer, remove and charge the battery, then store both the battery and the CN50 in a cool location.
If the battery in storage is not used in several months, you should recharge the battery to keep it at its performance peak.
Store the batteries in a charger connected to power.
go to Start > Shut
CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual 11
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Chapter 1 — About the Computer Features
:
/
%
+

About the Keypad

Use the following sections to understand how to use the keypad. For information on remapping the keypad, you can download the Device IDL Resource Kit from the Intermec website at
www.intermec.com/idl.
The CN50 comes with either a numeric keypad or a QWERTY keypad. The QWERTY keypad is designed for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences.
The numeric keypad is for applications that require mainly numeric data. This keypad also lets you enter special characters, including the alphabet, by pressing color-coded key sequences.
CN50 Numeric Keypad
1 4 7
2 5 8 0
3 6
9
Esc
Enter
CN50 QWERTY Keypad
Q
W
E
R
&
A
S
D
F
Z
*
X
C
T
G
V
Space
sym
1
Y
4
H
7
B
I
U
6
5
K
J
9
8
M
N
0
Enter
P
O
L
Esc
3
2
12 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual
Page 27

About the Power Button

When you press and hold the Power button (^), you put the CN50 into suspend mode. In this lower power mode, the CN50 continues to supply power to all memory, but turns off power to most hardware such as the display. This power-saving feature is designed to prolong battery life.
Note: When the computer is in suspend mode, press the Scan button to resume use.

About the Color-Coded Keys

Each keypad provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you can access all of the additional features printed on the keypad overlay.
There are two color-coded modifier keys on the numeric keypad: the orange modifier key on the QWERTY keypad.
b key and the green c key. There is one orange b color-coded
Chapter 1 — About the Computer Features
Using the Color-Coded Keys
When You Want To: Press: Example
Use an orange character or function printed above a key.
Use a green character or function printed above a key.
Lock the green key to stay on.
Lock the orange key to stay on.
Unlock the green or orange key.
CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual 13
b key (LED turns on) and then
the key with the character or function printed above it.
c key (LED turns on) and then
the key with the character or function printed above it.
c once.
b twice.
b or c once. Press b or c once to unlock
On the CN50 QWERTY keypad, press select the
On the CN50 numeric keypad,
c and then # to select
press the
o function.
On the CN50 numeric keypad, press
c once. The green LED
turns on and stays on.
On the CN50 QWERTY keypad, press orange LED turns on and stays
on.
the key. The LED turns off.
b and then O to
! key.
b twice. The
Page 28
Chapter 1 — About the Computer Features

Capitalize Characters

You can capitalize characters individually, or you can type all capital letters by enabling Caps Lock.
To capitalize a single character:
On the QWERTY keypad, press the
On the numeric keypad, press the
Select the key with the letter you want to capitalize. Press to return to lowercase letters.
To enable Caps Lock:
On the QWERTY keypad, press
disable the Caps Lock.
On the numeric keypad, press
To disable Caps Lock:
On the QWERTY keypad, press the
On the numeric keypad, press 1 again.
For information on how to enter specific characters with keystrokes, see Appendix B, “Keypads and Keystrokes” on page 121.
c key, and then the 1 key.
b, then the [ key. Press b again to
c 1.

Enter Characters on the Numeric Keypad

To enter letters on the numeric keypad, you need to press the c key and the number key as many times as necessary to access the letter you need since each number key has one to four letters or functions.
To type a lower case Z:
Press
c9999.
[ key, and the character.
1 again
b key again.

Configure the Screen Backlight

You can turn on the backlight to see the screen better, or you can turn off the backlight to help conserve battery power.
You can turn the screen backlight on and off using the keypad:
For the numeric keypad, press
For the QWERTY keypad, press
14 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual
b ..
f.
Page 29
By default, the CN50 goes into Screen Off mode when there is no
Volume buttons
activity on the computer. Screen Off mode turns off the backlight and display. Press a key or tap the screen to resume activity.
You can configure the backlight from the Start menu.
1 Tap Start > Settings > System > Backlight > the Battery Power
tab.
2 With Turn off backlight if device is not used for checked, select the
timeout value (30 seconds, or 1 to 5 minutes).

Adjust the Volume

You can adjust the computer volume for your needs and environment. The volume includes sounds you hear when you tap the screen or scan bar codes. You can set the volume to off, very low, low, medium, high, very high (default), or vibrate.
You can use the Volume application (available from the navigation bar) or the Volume buttons (on the side of the CN50) to change the volume of the computer.
Chapter 1 — About the Computer Features
Location of Volume Buttons on the CN50
To adjust the volume with the Volume application:
a Tap the Volume ( ) icon at the top of the screen.
b Use your stylus to adjust the volume slider, select Vibrate, or
select Off.
CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual 15
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Chapter 1 — About the Computer Features
To adjust the volume with the Volume buttons:
Press the upper side button to increase the volume.
Press the lower side button to decrease the volume, set the
volume to vibrate, or turn the volume off.

Insert a MicroSD Card

You can use a micro Secure Digital (SD) card to increase file storage and install software. The CN50 supports an optional 32 GB maximum capacity microSD™ card. The microSD card slot is located in the battery compartment.
1 Remove the battery. For help, see “Change the Battery” on page 9.
2 Swing the card access door clockwise to expose the SIM card and
microSD card slots.
3 Insert the microSD card in the bottom slot and push in with the
stylus (or similar tool) until it clicks into place.
4 Install the battery.
5 Press
16 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual
^ to turn on the CN50.
You should be able to navigate to the Storage Card folder and see the contents of the microSD card.
Page 31
Chapter 1 — About the Computer Features

Transfer Files To and From Your PC

You can use Microsoft ActiveSync (Windows XP or earlier) or Windows Mobile Device Center (Windows Vista or Windows 7) to establish a connection between your CN50 and PC. After you connect to your PC, you can transfer files, synchronize files, remotely debug, and perform other device management activities. ActiveSync and Windows Mobile Device Center are free applications available from the Microsoft website at www.windowsmobile.com/getstarted.
To establish an ActiveSync partnership between your CN50 and PC, you need to physically connect your CN50 to your PC using these accessories:
CN50 AC adapter
USB to micro-USB cable
Using these accessories, you can transfer files to and from your PC.
1 Connect your CN50 to your PC.
2 Install Microsoft ActiveSync or Windows Mobile Device Center on
your PC.
CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual 17
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Chapter 1 — About the Computer Features
18 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual
Page 33
2
About the User Interface and Intermec Applications
Use this chapter to learn about the Windows® Embedded Handheld user interface and how to interact with the screen. You can also use this chapter to learn about the Intermec applications on your computer, as well as additional Intermec applications you can download.
19
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Chapter 2 — About the User Interface and Intermec Applications
Horizontal scroll
Title bar
Tile bar

About the User Interface

The user interface for the Windows® Embedded Handheld 6.5 operating system is different from previous versions of Windows. The interface is touch-friendly and easier to navigate. Use the following sections to understand how to interact with Windows Embedded Handheld 6.5.

About the Home Screen

When you turn on your mobile computer, the Home screen appears. The Home screen contains three navigation bars: the Title bar, the horizontal scroll, and the Tile bar. To view the horizontal scroll, tap the Title bar.
The Windows Embedded Handheld 6.5 Home Screen
Use the Title bar icons to view the current status of information, such as signal strength and battery power remaining. For more information on the Title bar icons, see “Title Bar Status Icons” on page 22.
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A horizontal scroll appears when you tap an icon in the Title bar. This horizontal scroll makes it easy to access the applications associated with the Tile bar icons. The horizontal scroll also contains a magnifier which improves the touch experience by making parts of the screen large enough to access with your finger.
The horizontal scroll also replaces tabs within Windows screens and allows for easier navigation.
Clock & Alarms Screen With Horizontal Scroll
Use the Tile bar to navigate between screens and within applications. The icons available on the Tile bar change depending on the application you are using.
Interact With the Screen
The Windows Embedded Handheld 6.5 interface supports the use of gestures with your finger or stylus to move around the screen.
Supported Gestures
Gesture Description
Tap Represents the left click of a mouse.
Double-tap Represents the left double-click of a mouse.
Hold Represents the right click of a mouse when you press and hold
on the screen and a context menu appears.
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Gesture Description
Flick Initiates scrolling in the direction (horizontal or vertical) the
finger or stylus moves across the screen.
Pan Press and hold on the screen and then drag in any direction.

Title Bar Status Icons

Clickable icons in the Title bar immediately show you the status of your network, your phone, the volume, the battery, and the time. Use the following table to understand what the icons mean.
Title Bar Status Icon Descriptions
Icon Description
You have a new notification.
You have a new text message.
You have a new email message.
You have a new instant message.
You missed a call.
The speakerphone is on.
The phone is roaming.
An alarm it set.
The microphone is on.
An internet call is in progress.
A Bluetooth headset is detected.
An ActiveSync connection has been established.
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Icon Description
There was a problem with the ActiveSync synchronization.
An ActiveSync synchronization is in progress over USB.
A CDMA connection is active.
A CDMA connection in not available.
A UMTS network is available.
Connecting to a UMTS network.
A UMTS connection is active.
A 3G+ network is available.
An EDGE network is available.
Connecting to an EDGE network.
An EDGE connection is active.
A GPRS network is available.
Connecting to a GPRS network.
A GPRS connection is active.
An HSDPA network is available.
Connecting to an HSDPA network.
An HSDPA connection is active.
Bluetooth is on.
Wi-Fi is on but not connected, and no networks are detected.
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Icon Description
Wi-Fi is not connected to a network, and other networks are detected.
Other wireless networks are detected.
Connected to a wireless network.
Synchronizing through a Wi-Fi connection.
Connected to a wireless network, and other networks are detected.
Information about a new wireless network is available.
A network connection is active.
A network connection is inactive.
The phone has maximum signal strength.
The phone has no signal.
The phone capability is off.
The phone has no service.
The phone is searching for service.
Data is being transferred.
A voice call is in progress.
A voice call in on hold.
There is no SIM card present in the computer.
The volume is off and the phone is set to vibrate.
The volume is on.
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Icon Description
The volume is off.
The battery has a full charge.
The battery has a high charge.
The battery has a medium charge.
The battery has a low charge.
The battery has a very low charge.
The battery is attached to external power and is charging.
No battery is installed in the computer.
Call forwarding is on.
Voice mail is off.
GPS locator is off.
GPS locator is on.

Align the Screen Using the Stylus

If the touch screen does not respond when you tap it, you may need to align the screen.
Note: If the touch screen is so out of alignment that you cannot open the Start menu, you can try to align the screen menu using the keypad. For help, see the next section.
1 Tap Start > Settings > Systems > Screen.
2 Tap Align Screen and follow the instructions to align the screen.
3 Tap OK.
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Align the Screen Using the Keypad

If the touch screen is so out of alignment that you cannot open the Start menu, you may need to align the screen menu using only the keypad, or as a last resort you can perform a clean boot. For more information about performing a clean boot, see “Clean Boot the
Computer” on page 106.
1 Press
2 Press
3 Press
4 Press
5 Use the arrow keys to choose Screen, and then press
6 Tab to Align Screen and press
7 Follow the instructions to align the screen.
8 Tap OK.

Rotate the Screen

The internal accelerometer enables you to have the screen rotate by sensing the orientation of the CN50. You can enable the screen to rotate all the time depending on orientation, you can enable it to rotate for specific applications, you can disable rotation for selected applications, or you can disable it.
You can modify the screen rotation settings file to determine which applications will enable or disable screen rotation by modifying the settings.csv file in the \Windows folder.
Note: By default, when you select Enabled for selected applications, rotation is only enabled for Internet Explorer and Windows Media Player.
b W (for the Start menu ~).
d to select Settings and then press e.
i until the Personal tab is selected.
b > to select the System tab.
e.
e.
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1 Tap Start > Settings > Systems > Sensors.
2 Select the rotation option.
3 Tap OK.

About Intermec Applications

Intermec provides many useful applications to help you configure, troubleshoot, and connect your computer to other devices and networks. You can also download additional applications from Intermec to help you use all of the features available for your mobile computer.
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Applications Available on the Mobile Computer

Use the following table to understand some of the Intermec applications available on your computer.
Intermec Applications Available on the Mobile Computer
Icon Application Description
Intermec Settings
Profile Settings
Wireless Center
Wireless Scanning
Wireless Printing
Use Intermec Settings to configure your computer. You can use Intermec Settings to individually configure a computer or you can use it through SmartSystems to configure all of your computers. For more information, see “Use Intermec Settings
On the Computer” on page 60.
Use Profile Settings to easily configure the computer for a specific use. You can choose predefined values for the Power and Scanning.
To apply a profile setting, tap the Profile Setting you want to use. A message indicating that the changes are saved and a check mark appears next to your choice. You can choose which Profile Settings to display using Intermec Settings. For help, see
“Configure Profile Settings With Intermec Settings” on page 65.
Use the Wireless Center to turn radios (Wi-Fi, Bluetooth, phone) on and off and configure settings for each radio.
Use the Wireless Scanning application to connect to a Bluetooth scanner. For more information, see
“Connect to a Bluetooth Scanner” on page 70.
Use the Wireless Printing application to connect to a Bluetooth printer. For more information, see
“Connect to a Bluetooth Printer” on page 71.
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Applications You Can Download to the Mobile Computer

You can download several Intermec applications to extend the capabilities of your CN50. After the evaluation period, some applications require a license. For more information, contact your local Intermec representative.
View Available Applications
1 On the Intermec website, select Products > Computers >
Handheld Computers > CN50.
2 Click the Downloads tab.
The available applications appear in the Applications table.
About SmartSystems Foundation
SmartSystems™ Foundation is an easy-to-use software platform that provides IT Administrators and Integrators a single, integrated portal for hands-free provisioning, deployment, and management of Intermec devices minimizing the effort spent on software upgrades, equipment monitoring, maintenance and troubleshooting.
SmartSystems Foundation provides a consistent way to manage Intermec devices, including mobile computers, RFID readers, printers and bar code scanners. Devices may be on-site or remote. SmartSystems Foundation makes the most of limited IT resources, and lowers the total cost of ownership for Intermec data collection equipment. SmartSystems Foundation can be downloaded, at no charge from the Intermec website. For more information, visit
www.intermec.com\SmartSystems.
About Features Demo
Intermec Features Demo provides a simple way to explore the key features of your mobile computer. Features Demo contains applications that demonstrate scanning, document imaging, image capture, printing, and GPS functionality. Many of the applications that are part of Features Demo also have separate, full-featured versions that you can download and license for your computer.
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About Intermec Launcher
Intermec Launcher 2.0 is a Microsoft Windows application, designed for Intermec mobile computers, that provides a platform from which other applications may be launched while attempting to provide a locked-down environment. You can configure Intermec Launcher for your specific application requirements. You can download and use Intermec Launcher for a 60-day evaluation period. After the evaluation period expires, you need to purchase a license.
About Intermec Browser
Intermec Browser is a locked-down web application for your computer that is compatible with Microsoft Internet Explorer. You can configure Intermec Browser for your specific application requirements and design your own web pages. You can download and use Intermec Browser for a 60-day evaluation period. After the evaluation period expires, you need to purchase a license.
About Intermec Connection Manager
Intermec Connection Manager is a software application and API interface that provides seamless network roaming for Intermec mobile computers configured with one or more wired or wireless technologies (Ethernet, 802.11, GPRS, CDMA). Intermec Connection Manager works in the background to automatically establish and maintain connections. You can download and use Intermec Connection Manager for a 60-day evaluation period. After the evaluation period expires, you need to purchase a license.
About Intermec Terminal Emulator
Intermec Terminal Emulator (ITE), part of Intermec Client Pack (ICP), is the next generation of Intermec’s popular terminal emulation client designed for enterprise-level data collection. It provides a consistent user interface and a common menu structure to simplify the use and management of applications running on Intermec mobile and wireless computers.
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ITE contains enhancements that improve productivity, reduce errors, and deliver fast return on investment. It supports multiple emulation protocols in a single client and has new features such as session persistence, remote management and configuration, and offers a maintenance plan to keep you up-to-date with the latest releases and upgrades. You can download and use ITE for a 60-day evaluation period. After the evaluation period expires, you will need to purchase a license and maintenance plan.
About SIP Designer
The Soft Input Panel (SIP) Designer application lets you create and download custom SIP keyboards to your mobile computer.
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3
Use the Phone
You can use the cell phone to send and receive telephone calls, as well as transmit data through cellular wide-area networks (WANs).
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About the Phone

The CN50 supports two types of mobile wireless phone technology:
CDMA
UMTS
With the radio module installed in the CN50, you can send and receive telephone calls as well as transmit data through wide-area (WAN) cellular networks.
The CN50 provides a phone speaker, microphone, and speakerphone. It also supports Bluetooth headsets or hands-free kits. The factory default setting for the phone is disabled.
After you activate the phone with the wireless carrier of your choice, you can customize the features of the phone and network settings. For help, refer to the online help on your CN50.

Activate the CDMA Phone

The CDMA WWAN radio module is configured at the factory. To activate your CDMA CN50 device, you need to contact the carrier you have chosen and set up accounts for each device. Use the following table to view the carriers that Intermec currently supports. If your carrier is not listed in the table, please contact Intermec product support to see if it is now supported.
Currently Supported Carriers
Country Carrier
United States Sprint, Verizon
The carrier will require the Mobile Equipment Identifier (MEID) to start the activation process. You can find the MEID:
on a label located in the upper right corner of the battery
compartment.
on the outside of the CN50 shipping box.
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The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an Intermec representative can guide you through the process.
After you supply the MEID to your carrier, they will respond with values that you must enter using the Windows Mobile Activation Wizard (if required). Some of the supported carriers do not require you to enter any values. The following table shows the carriers, the correct activation method to use, and the values that you need to activate your phone (if required).
Values Required for CDMA Phone
Carrier Activation Method Activation Values You Need
Sprint Sprint Hands Free MEID
Verizon
After you complete the activation process, the settings you enter are permanently stored in the CDMA module. Changing the OS will not affect any of the settings or activation parameters stored in the WAN modem.
Note: After you complete the activation process with your carrier, you can change your carrier selection using the Firmware Management Tool (FMT). To download the FMT, go to www.intermec.com >
Products > Computers > Handheld Computers > CN50 > Downloads tab.
Dial *22899
Activation Wizard
None. All parameters are automatically transferred wirelessly.

Start the Activation Wizard

1 Tap Start > Phone.
2 In the Phone application, tap Menu > Activation Wizard.

Activate the Computer on Sprint

Use the following procedure to activate a CN50 programmed for Sprint. Before activating the CN50, you need to set the local date and time.
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Note: The CN50 must be activated within 24 hours of contacting Sprint with the MEID.
1 In a strong signal area, turn on or reboot the CN50 to
automatically start the Hands Free Activation wizard.
2 If activation is unsuccessful on the first attempt, the wizard counts
down from 60 seconds and tries again. It continues this process four times. At this point, you can reboot the CN50 to retry activation or contact Intermec Support.
Note: You can stop the activation process at any time by tapping Cancel. The wizard starts the process again the next time you boot
up the CN50.
3 The wizard states when the activation is successful. You can test the
service by navigating to a website or making a phone call.

Activate the Computer on Verizon

Use the following procedures to activate a CN50 programmed for Verizon. The voice service must be activated before you can activate the data service.
Activate the Voice Service for Verizon
1 Dial *228 to initialize the Verizon programming.
2 Dial 1 when prompted to complete the process.
This will activate the voice service on the CN50 and program the phone number into the cell phone. A status message appears when the programming is successful.
3 Close the status message. The phone resets.
Activate the Data Service for Verizon
1 Tap Start > Connections > Connection icon.
2 Tap Manage existing connections.
3 Select the InternetPPP #777 and choose Edit.
4 Confirm the Connection name is correct and tap Next.
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5 In the Enter the Number to dial box, enter #777 and tap Next.
6 Enter your username: <10_digit_#>@vzw3g.com.
Where <10_digit_#> is your actual 10 digit phone number. For example, 8005551212@vzw3g.com. To determine your phone number, go to the phone application and tap Menu > Options.
7 Enter the password: vzw (case-sensitive).
8 Tap Finish.
You can test the data service by navigating to a website using Internet Explorer.

Activate the UMTS Phone

Use a SIM card to activate the UMTS/HSPA phone on the CN50. You can purchase the SIM card from your network provider. Insert the SIM card in the battery cavity on the back of the CN50.
1 Press ^ to turn off the CN50.
2 Disconnect the handstrap from the top of the CN50.
Chapter 3 — Use the Phone
3 Push forward on the battery release tab until the battery releases.
4 Lift the battery away from the CN50.
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5 Swing the card access door clockwise to expose the SIM card and
6 Insert the SIM card into the top slot until it clicks in place.
7 Close the card access door.
microSD card slots.
8 Insert the battery and press down until it clicks in place.
9 Reconnect the handstrap.
10 Press ^ to turn on the CN50.

Turn the Phone On and Off

Before you can start using your phone, you need to enable it. Use Wireless Center to enable and disable your phone, as well Bluetooth and Wi-Fi communications.
1 Tap Start > Settings > Connections > Wireless Center.
2 Tap Phone to turn on the Phone.
3 (Optional) To configure the phone, tap Menu in the tile bar at the
bottom of the screen.
4 Tap OK when you are done configuring the options.
5 Tap OK to close Wireless Center.
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Make a Phone Call

After you activate your phone, you are ready to start making phone calls. The icon in the navigation bar changes to indicate that the phone is now active.
1 Tap Start > Phone.
2 Tap the keys to enter the telephone number you want to call.
3 Tap the Talk button.

Make an Emergency Phone Call

If the SIM card is not installed, the phone indicates that you have no service. However, you can make an emergency phone call even if the SIM card is missing.
1 Tap Start > Phone.
2 Dial an emergency number, such as 112, 911, 000, 08, 118, 119, or
999.
Chapter 3 — Use the Phone
3 Tap Talk.
The call goes through to the appropriate emergency service.
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4
Use the Imager
You can use the imager to read bar codes and capture signatures. You can also configure the imager to meet your specific data collection and environmental needs.
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About the Imager

The CN50 has two available area imagers, the EA11 and EA21. The next table shows the minimum bar code size supported by each imager.
Minimum Bar Code Sizes
Imager 1D 2D
EA11 5 mil 5 mil
EA21 6 mil 10 mil
The area imagers can perform these tasks:
Capture signatures. Use the imager to “photograph” signatures on
business forms, or to capture onscreen signatures or line drawings. For more information, see “About Signature Capture”.
(EA21 only) Perform document imaging of full business forms
such as bills of lading or invoices. For more information, see
“About Document Imaging” on page 43.
Read bar codes, including 1D, 2D, composite symbologies, and
postal codes. For more information, see “About Bar Codes” on
page 43.

About Signature Capture

A signature capture is a grayscale image of a signature on paper or other business forms. To use signature capture in your applications, use the SignatureCapture components in the Data Collection Resource Kit.
Ink capture is the process of saving an onscreen image, such as a signature or simple line drawing, to a file. To use ink capture in your applications, use the InkCapture components in the Mobile Gadgets Resource Kit.
Both Resource Kits are part of the Intermec Developer Library (IDL), which you can download from the Intermec website at
www.intermec.com/idl.
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About Document Imaging

Intermec Enhanced Mobile Document Imaging (eMDI) is an image capture application that enables users to capture document images while in the field. This applications is only supported on the CN50 with the EA21 imager. Using the CN50, eMDI allows you to convert paper documents into document images that are saved on your mobile computer.
eMDI streamlines back-office operation and reduces data entry time because document images can be transmitted from the field to backoffice applications over wireless networks. With this, customer service and other staff gain real-time access to document images, via their enterprise systems, which can be used to answer customer queries, issue invoices, and update records.
You can download a full version of eMDI from the CN50 page on the Intermec website at www.intermec.com. The eMDI application will place an “Intermec Demo” watermark on the captured documents until you purchase the eMDI Client Software License (P/N 454-025-001). For more information, contact your local Intermec representative. For more information on eMDI, see the Intermec
Enhanced Mobile Document Imaging User’s Guide.
Chapter 4 — Use the Imager

About Bar Codes

The CN50 ships with an internal imager to read and enter bar code data. By default, these bar code symbologies are enabled on the CN50:
Code 39
Code 128/GS1-128
DataMatrix
EAN/UPC
PDF417
If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on the CN50. To easily enable or disable symbologies, read one of the bar codes in the table called “Symbology Bar Codes” on page 129.
You can use EasySet to create configuration bar codes specific to your system. You can download a free copy of EasySet from the CN50 page on the Intermec website at www.intermec.com.
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Scan button

Read Bar Codes

1 Press ^ to turn on the CN50.
2 Point the scanner window at the bar code label, and hold the CN50
steady a few inches from the label.
3 Press the Scan button. The laser pointer and illumination beam
and frame appear.
4 Use the laser pointer as a guide and aim toward the middle of the
bar code. Make sure that the illumination frame covers the bar code you are trying to decode.
When the CN50 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly.
5 Release the Scan button.
To develop an application you can use to configure the imager, use the Data Collection Resource Kit. The resource kit is part of the Intermec Developer Library (IDL) and can be downloaded from the Intermec website at www.intermec.com/idl.
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The area imager is equipped with a laser pointer to help you aim at bar codes, allow you to read 2D bar code symbologies, and support omni-directional (360°) scanning. Omni-directional scanning lets you position the CN50 in any orientation to read a bar code label.
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5
Use the Camera
You can use the color camera to take pictures and record videos.
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About the Color Camera

The high-quality 3-megapixel or 5-megapixel color camera with flash is a standard feature of the CN50.
Location of the CN50 Color Camera
Camera
You can use the Pictures & Videos application on the CN50 to take, view, and edit pictures or record and launch video clips stored on the CN50 or a storage card. You can also send pictures and video clips to others or save an image as the background on the Today screen.
After you open the camera application, you can configure the camera options by tapping Menu.
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Take a Picture

Chapter 5 — Use the Camera
You can take photos in high, normal, or low quality, with image sizes up to 2048 x 1536 pixels for the 3-megapixel camera and 2592 x 1944 pixels for the 5-megapixel camera. When you take a picture, the images are saved as .jpg files and by default are stored in the /My Documents/My Pictures folder.
1 Tap Start > Pictures & Videos.
2 Tap the Camera icon in the grid, or tap Camera on the taskbar.
3 Using the screen as a viewfinder, move the camera until you have
the image you want to take a picture of.
Press
u to zoom in, or press d to zoom out.
4 Tap Take Pic on the taskbar or press Enter to save the image. If you
select to save your pictures to Main memory, they are saved to permanent storage on the CN50.
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Record a Video

To record video, you need to switch to video mode. When you record video, the video is saved as an .mp4 file and stored in the /My Documents/My Pictures folder.
1 Tap Start > Pictures & Videos.
2 Tap the Camera icon in the grid or the Camera button on the Tile
bar, or press Enter.
3 Tap Menu > Video.
In the lower right, the camera icon turns into a video camera. On the Tile bar, the Record button replaces the Take Pic button.
4 Using the screen as a viewfinder, move the video camera until you
see the scene you want to video record.
Press
5 Tap Record on the Tile bar or press Enter to start recording.
6 When you are done, tap Stop or press Enter to stop recording and
save the video.
u to zoom in, or press d to zoom out.
If you choose to save your videos to main memory, they are saved to permanent storage on the CN50.

Save Pictures and Videos to an SD Card

Pictures and videos are automatically saved to the main memory on your CN50. You can change the default location to an SD card to easily transport them to another device.
1 Install a microSD card. For help, see “Insert a MicroSD Card” on
page 16.
2 Tap Start > Pictures & Videos.
3 Tap the Camera icon.
4 Tap Menu > Settings.
5 From the Save file to list, select SD card, and tap OK.
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6
Use GPS
The CN50 comes equipped with an integrated Global Positioning System (GPS) receiver. It can deliver standards-based National Marine Electronics Association (NMEA) data strings to GPS applications.
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About the Integrated GPS on Your Computer

Intermec recommends that you use the GPS Intermediate Driver (GPSID) instead of directly accessing the GPS hardware. The GPSID is a Microsoft software component that interacts between applications and the GPS hardware.
Using the GPSID allows Intermec support for Extended Ephemeris, which enhances GPS performance by:
reducing the amount of time it takes your GPS receiver to acquire
a fix.
eliminating the need to obtain precise satellite data information
from the GPS satellites.
As a Microsoft software component, the GPSID also:
allows multiple applications to simultaneously access the GPS data
stream.
provides access to GPS data without requiring applications to
recognize and parse NMEA syntax.

Use the GPSID Installed on the Computer

To use the GPSID installed on your CN50, you need to configure the GPSID settings.
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Chapter 6 — Use GPS
1 Tap Start > Settings > System > External GPS. The GPS Settings
screen appears with Programs selected.
2 Select the COM port that you want your programs to use to get
GPS data from your CN50.
3 Tap Access and select the Manage GPS automatically check box.
4 Tap OK.
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Chapter 6 — Use GPS

Improve GPS Performance on the Computer

The integrated CN50 GPS module has three operating modes:
Standalone GPS
Assisted GPS
Qualcomm XTRA
Integrated GPS Operating Modes
Operating Mode Description
Standalone GPS In Standalone GPS mode, the GPS module relies solely on
GPS satellites to determine position.
Assisted GPS In Assisted GPS mode, the computer can determine
position without receiving GPS signals directly from satellites; instead, the computer receives GPS signals and information provided by the cellular network. Even when the computer can receive a satellite signal, Assisted GPS can improve position accuracy and reduce the time to determine initial position (Time-To-First-Fix). Check with your cell phone carrier for availability and pricing for Assisted GPS service.
Qualcomm XTRA Qualcomm XTRA’s technology provides enhanced
operation for Standalone GPS. This option enables the CDMA or UMTS-enabled computer to automatically download a small assistance data file from the XTRA servers through a brief internet access session.
Note: You must select Qualcomm XTRA operating mode to download the assistance file.
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1 Tap Start > Settings > System > GPS Settings.
2 Tap Menu > Download Assistance File to download a small
assistance data file.
3 Select Improve accuracy and choose an operating mode.
4 Tap OK.
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You can set the mobile computer to automatically download the assistance data file from the XTRA servers.
1 Open the GPS Settings Menu by tapping Start > Settings >
System > GPS Settings > Menu.
2 Tap Set Auto-download Param.
3 Select Enable Auto Download and set the Download Interval.
4 Tap OK.
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After you set your mobile computer to automatically download the assistance data file, you can set the mobile computer to automatically establish the required data connection.
1 Open the GPS Settings Menu by tapping Start > Settings >
System > GPS Settings > Menu.
2 Tap Options.
3 Select Always allow.
4 Tap OK.
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7
Configure the Computer
Use this chapter to learn about the available methods for configuring your mobile computer. You can also use this chapter to learn how to configure network communications and wireless security.
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How to Configure the Computer

You can configure many parameters on the CN50 such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuration parameters determine how the CN50 operates.
There are several ways to configure the CN50:
Directly on the CN50 using Intermec Settings. This allows you to
change only the settings on that computer. For more information, see the next section, “Use Intermec Settings On the Computer.”
You can use the ScanNGo utility, which is part of SmartSystems™
Foundation, to quickly provide the CN50 with the minimal information necessary to connect to a secure network. For more information, see “Configure 802.11 Radio Communications”
on page 67 and “Manage the Computer With SmartSystems Foundation” on page 90.
You can use a third party device management product that
supports the CN50, such as the Microsoft System Center Mobile Device Manager. For more information, visit the Microsoft website at http://msdn.microsoft.com/en-us/default.aspx.
You can use Imager Configuration Bar codes to enable or disable
symbologies, reset to factory defaults, and set predefined imager modes. For more information, see “Imager Configuration Bar
Codes” on page 127.

Use Intermec Settings On the Computer

Use Intermec Settings to configure parameters for Intermec applications on the computer, as well as device-specific parameters like volume. You can configure parameters for important functions like data collection and communications.
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Start Intermec Settings

Intermec Settings is located on the System screen.
Tap Start > Settings > System > Intermec Settings.
The Intermec Settings Main Menu appears.
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About the Structure of Intermec Settings

Use the next tables to help find the parameters you want to configure. The tables are organized to reflect the structure of the Intermec Settings Main Menu.
If you see > next to a menu option, there are more screens available in the next level. If you see ... next to a menu option, there is only one more screen available.
Most parameters are saved when you tap OK. Some settings require you to reboot the computer for the changes to take effect.
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Data Collection Menu
Data Collection Options Parameters You Can Configure
Internal Scanner
BT-Configure on Connect BT-Configure on Connect
Virtual Wedge
Magstripe Reader
Communications Menu
Communications Options Parameters You Can Configure
Device Name Device name
Enable 802.11 Enable 802.11
Ethernet Adapter IP Settings
Bluetooth Bluetooth settings (Power,
Enable scanner port
Symbologies
Symbology Options
Scanner Settings
Imager Settings
Decode Security
Enable Virtual Wedge
Bar Code Scanner
Magstripe Reader
Enable Magstripe Reader
Reader Model
Discoverable, and so on)
Device Settings Menu
Device Settings Options Parameters You Can Configure
Backlight
Screen Backlight - Battery Power
Screen Backlight - External Power
Date and Time Date and time settings
Good Read
Internal Scanner
Tethered Scanner
Bluetooth Scanner
Sounds
Beeper and voice volume
Headset beeper volume
Screen Screen rotation
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Device Settings Options Parameters You Can Configure
Power Management Battery Power
External Power
System Component Versions System component versions
(read-only)
IDL Runtime Versions ITC50 (read-only)
Features Disabled by Policy None (read-only)
Printers Menu
Printers Options Parameters You Can Configure
Printer Printer settings (Auto Detect Printer,
Memory, Display, and so on)
SmartSystems Information Menu
SmartSystems Information Options Parameters You Can Configure
Ready-to-Work Ready-to-Work information
(read-only)
Identity Identity information (Hardware
Version, Firmware Version, OS Version, and so on) (read-only)
Administrator Administrator settings (Name,
Phone, and Email)
Location Location settings (Country, State,
City, Campus, and Detail)
License Manager Menu
License Manager Options Parameters You Can Configure
About About Settings (read-only)
License Vault None (displays applications that are
licensed)
Device Monitor Menu
Device Monitor Options Parameters You Can Configure
Poll Period (min) Poll Period (min)
Send Asset Msg on Poll Send Asset Msg on Poll
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Device Monitor Options Parameters You Can Configure
Threshold Values Battery
Core Messaging Service Menu
Core Messaging Service Options Parameters You Can Configure
Server IP
Associated Server IP Associated Server IP
Broadcast Name Broadcast Name
Port Port (read-only)
Keep Alive Ping Interval Keep Alive Ping Interval
For more information on all parameters in Intermec Settings, see the
Intermec Settings Command Reference Manual.

Navigate in Intermec Settings

You can easily navigate through the screens in Intermec Settings to find the parameter you need to configure.
Storage
Memory
Server IP (read-only)
To move down a level in Intermec Settings:
Tap the menu item in the list.
To move back a level in Intermec Settings:
Tap Back or Cancel on the Tile bar.
To save a parameter setting:
Tap OK.
To exit Intermec Settings:
Tap Menu > Exit or OK.
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Configure Profile Settings With Intermec Settings

A profile is a set of predefined values that you can easily apply to the computer to ensure optimal performance in a specific scenario. The end user does not need to figure out the “right” settings because we have already done this for you. Profile Settings is available from the Start menu so you can make it available to the end user for easy configuration.
Use Intermec Settings to determine the profiles you want the end user to see in the Profile Settings application.
1 Go to Device Settings > Profile Settings Application.
2 Select Power or Scanning.
3 From the Power or Scanning submenu, check or clear the Display
check box for the settings you want to have available to the end user.
4 Click OK to save your selection.

Restore Default Settings

You can restore default settings for an individual menu or for all Intermec Settings parameters.
1 Navigate to the menu you want to restore to defaults.
2 Tap Menu > Restore Menu Defaults.
3 When prompted, tap Yes to restore the menu default settings.
4 If prompted to refresh the computer, tap Yes.
You can restore defaults settings for all parameters.
1 Tap Menu > Restore All Defaults.
2 Tap Yes.
3 After several minutes, all of the default settings are restored.

How to Hide Menu Items in Intermec Settings

In Intermec Settings, you can hide items in the CN50 menus, or in the directory tree in the SmartSystems console. Hidden items are not saved when you back up your settings in the SmartSystems console.
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You can hide menu items in Intermec Settings in the SmartSystems console:
To hide menu items, right-click a menu item and choose Hide
Menu Item from the list. Click Yes to clear the confirming
message.
To restore menu items, click the CN50 name at the top of the
directory tree to select it, and then choose View > Unhide Items. All hidden menu items are restored
You can hide menu items in Intermec Settings on the CN50:
To hide menu items, tap and hold the item, and then choose Hide
Menu Item from the list. Tap Yes to clear the confirming message.
To restore hidden items in a single menu, tap and hold the menu
bar where the item was hidden, and then choose Restore Item Default from the popup list.
To restore all hidden items in all menus, tap Menu > Unhide All
Items.
Note: When you restore default settings in Intermec Settings, only the
settings for visible items are restored to defaults. The settings for hidden menu items are not affected. For more information, see the SmartSystems Foundation online Help.

About Network Communications

The CN50 is a versatile mobile computer that you can easily add to your wireless or wired data collection network. You can connect your CN50 using:
802.11b/g radio communications.
Ethernet communications.
Bluetooth communications.
USB communications.
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Configure 802.11 Radio Communications

Your CN50 has an 802.11 radio to transfer data using wireless communications. This section assumes that your wireless network is set up, including your access points. By default, the Wi-Fi radio is enabled.
About Wi-Fi (802.11b/g Radio) Communications
To add your mobile computer to your Wi-Fi network so you can transfer data wirelessly, you need to enable the Wi-Fi radio and configure radio parameters. You can use:
Intermec Settings to enable the Wi-Fi radio. For help, see the next
section, “Enable the Wi-Fi Radio With Intermec Settings.”
ScanNGo bar codes to enable the Wi-Fi radio and set the Funk
security to its default settings. For help, see “Enable the Wi-Fi
Radio With ScanNGo Bar Codes” on page 68.
Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage.
Enable the Wi-Fi Radio With Intermec Settings
If you need to enable the radio and add your mobile computer to your Wi-Fi network, use the following procedure.
1 Start Intermec Settings by tapping Start > Settings > System >
Intermec Settings.
2 Tap Communications > 802.11 Radio > Radio Enabled.
3 Select the Radio Enabled check box and tap OK.
By default, the computer selects Funk security and enables DHCP.
4 Use Intermec Settings to configure the parameters you need to
communicate with your network.
5 Configure Wi-Fi security. For help, see “About Wireless Security”
on page 76.
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Enable the Wi-Fi Radio With ScanNGo Bar Codes
Use the ScanNGo bar code to enable the Wi-Fi radio and set the Funk security to its default settings.
To enable the Wi-Fi radio and set all communication settings to their default values, scan the following ScanNGo bar code.
Enable Wi-Fi, set Funk defaults (Wi-Fi, WWAN Radio if applicable
The ScanNGo application starts, enables the radio, and configures the default security settings. If you want to change the security settings from their default values, see “About Wireless Security” on page 76.

Configure Ethernet Communications

You connect your CN50 to your Ethernet network with an Ethernet cable and an AD24 Ethernet multidock or AD27 single dock with Ethernet adapter.
1 Connect your CN50 to an Ethernet network with an AD24.
Ethernet communications is automatically enabled on your CN50.
2 Make sure that your CN50 is communicating with the network.
You should see the network connection icon ( ) in the navigation bar.
)
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Configure Bluetooth Communications

Your mobile computer is Bluetooth™-enabled, which lets you connect to other Bluetooth devices, such as scanners, printers, or audio devices.
Note: You can also configure Bluetooth settings using Intermec Settings. For more information, see “Use Intermec Settings On the
Computer” on page 60.
You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices. By default, the radio is turned off.
1 Tap Start > Settings > Bluetooth > Mode.
2 Tap the Turn on Bluetooth check box.
Chapter 7 — Configure the Computer
3 (Optional) To make the CN50 visible to other Bluetooth devices,
tap Make this device visible to other devices.
4 Tap OK.
The Bluetooth radio maintains its state through a warm or cold boot and maintains virtual COM ports. But, if you clean boot your CN50 you need to recreate pairings to devices.
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Connect to a Bluetooth Scanner
You can connect to an Intermec Bluetooth scanner, such as the SF51 or SR61, by using the Wireless Scanning enabler.
1 Tap Start > Settings > System > Wireless Scanning.
2 Tap Add Device.
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3 To add a scanner by scanning a bar code on the CN50:
a Tap Quick Connect and then tap Next.
b Scan the bar code and tap Finish.
To search for scanners:
a Tap Search and then tap Next. The CN50 looks for scanners,
and the Bluetooth device names of found scanners appears in the list.
b Tap the scanner device name in the list and then tap Next. The
scanner is paired with the CN50.
To manually add a scanner:
a Tap Manual and then tap Next.
b Enter the Bluetooth address of the scanner in the entry field.
c Tap Next. The scanner is paired with the CN50.
Connect to a Bluetooth Printer
To configure your CN50 for Bluetooth wireless printing, you need to:
make sure Bluetooth power is on. For help, see “Configure
Bluetooth Communications” on page 69.
create an application that opens the wireless printing COM port on
your CN50. For help, see the Bluetooth Resource Kit, which is part of the Intermec Developer Library (IDL), available from the Intermec website at www.intermec.com/idl.
select the current wireless printer on the CN50. For help, see the
next procedure.
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1 Select Start > Settings > System > Wireless Printing.
2 Tap Search to find a printer, or tap Manual to enter a device
address. Follow the onscreen instructions to select the current wireless printer.
3 (Optional) Tap Print Test Page. The printer prints the test page.
Note: You can also print wirelessly from inside your applications
using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports. For help, see the IDL which is available from the Intermec website at www.intermec.com/idl.
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Connect to a Bluetooth Audio Device
Use the Bluetooth Audio enabler to discover, activate, and connect to a Bluetooth audio device, such as a headset.
1 Tap Start > Settings > Bluetooth.
2 From the horizontal scroll at the top of the page, select Devices.
3 Follow the onscreen instructions to connect to a Bluetooth audio
device.

About USB Communications

You can use the CN50 AC adapter to transmit data to and receive data from a desktop PC or an Ethernet multidock through USB communications. The USB port supports both USB client and USB host. The port automatically senses the cable you are using and determines which drivers to use. For more information about this accessory and how to order it, see “CN50 Accessories” on page 5.
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Create an ISP Connection

You can connect to your Internet Service Provider (ISP) and use the connection to send and receive email messages and view web pages. Get an ISP dial-up access telephone number, a user name, and a password from your ISP.
After the CN50 is connected, you can:
send and receive message by using Messaging (Outlook Email).
visit web pages by using Internet Explorer Mobile.
Tap the Help icon at any time to view additional information for the wizard or the settings.
1 Tap Start > Settings > Connections > Connections.
2 Under My ISP, tap Add a new modem connection.
3 Enter a name for the connection, such as “ISP Connection.”
4 If using an external modem connected to your mobile computer
with a cable, select Hayes Compatible on COM1 from the Select a modem drop-down list.
5 Tap Next.
6 Enter the access phone number and tap Next.
7 Enter the User name, Password, and Domain (if provided by an
ISP or your network administrator).
8 Tap Finish.
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9 On the Connections screen, tap Advanced on the horizontal scroll.
10 Tap Dialing Rules.
11 When the Enable Dialing Rules box appears, tap OK.
12 Tap Edit.
13 In the Name field, enter your phone type (Home, Mobile, or
Work).
14 Tap OK until you exit the Connections screen.

Create a VPN Server Connection

A VPN connection helps you to securely connect to servers, such as a corporate network, through the Internet. Before you can make a VPN connection, you will need the following items from your network administrator:
User name
Password
Domain name
TCP/IP settings
Host name or IP address of the VPN server
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After you locate this information, you can create a VPN server connection.
1 Tap Start > Settings > Connections > Connections.
2 Under My Work Network, tap Add a new VPN server
connection.
3 Step through the screens to set up your VPN connection.

About Wireless Security

The CN50 provides five types of security for your wireless network:
Wi-Fi Protected Access 2 (WPA2™)
Wi-Fi Protected Access (WPA)
802.1x
LEAP
WEP
This section explains how to configure wireless security on your CN50. If you choose not to use security, see “Use Open (No Security)
Associations With Microsoft” on page 86. Intermec recommends
that you always implement WPA2 security using PSK (Personal) or
802.1X (Enterprise) key management.
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You must use either Funk or Microsoft security to implement your security solution. For details, see the next section.
If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this section also assumes that your authentication server and authenticators are properly configured.
Note: Your security choice does not depend on your authentication server. For example, you can choose Funk security if you use Microsoft Active Directory® to issue certificates.

Choose Between Microsoft and Funk Security

The computer supports both Funk and Microsoft security, which dynamically selects wireless networks based on your preferences. The option you choose depends on your network security needs.
If you are using the CN50 in a static environment that requires a
high level of security, you should use Funk security, which offers CCX v4.0 compliance, support for LEAP and TTLS, and configuration for up to four profiles.
If you are primarily using the CN50 to connect to Wi-Fi hotspots,
you may want to use Microsoft security.
To use Microsoft security, you need to select it as your security choice. For help, see “About Microsoft Security” on page 82.
About Funk Security
You can define up to four profiles for Funk security. Different profiles let your CN50 communicate in different networks without having to change all of your security settings. For example, you may want to set up one profile for the manufacturing floor and one for the warehouse. By default, the active profile is Profile 1.
Select a Funk Security Profile
You can define up to four Funk security profiles.
1 Start Intermec Settings. For help, see “How to Configure the
Computer” on page 60.
2 Choose Communications > 802.11 Radio > Funk Security.
3 Choose a profile. A list of configurable settings appears.
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4 (Optional) In the Profile Label text box, enter a meaningful name
for your profile.
5 Configure your security settings. For help, see the next sections.
6 Repeat Steps 3 through 5 for each profile you want to define.
7 Set an active profile by choosing it in the Active Profile list.
8 Save your settings.
Configure WPA or WPA2 Enterprise (802.1x) Security With Funk
After you configure the communications and radio parameters on your mobile computer and select Funk as your security choice, you can configure WPA-802.1x or WPA2-802.1x security.
1 Start Intermec Settings.
2 Choose Communications > 802.11 Radio > Funk Security.
3 Select the profile you want to configure.
4 For Association, choose WPA or WPA2. Encryption
automatically defaults to TKIP or AES, respectively.
5 For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS.
6 If you choose TTLS or PEAP:
a For Prompt for Credentials, choose Enter credentials now.
Note: You can use Prompt for Credentials to troubleshoot your network connection.
b Enter a User Name and User Password.
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c For Validate Server Certificate, choose Yes.
Note: The correct date must be set on your CN50 when you enable Validate Server Certificate.
7 If you choose TLS:
a Load a user and root certificate on your CN50. For help, see
“Load a Certificate” on page 86.
b Enter a User Name and Subject Name.
c For Validate Server Certificate, choose Yes.
d (Optional) To increase your level of security, enter a Server 1
Common name and a Server 2 Common name.
Configure WPA or WPA2 Personal (PSK) Security with Funk
After you configure the communications and radio parameters on your mobile computer and select Funk as your security choice, you can configure WPA-PSK or WPA2-PSK.
1 Start Intermec Settings.
2 Choose Communications > 802.11 Radio > Funk Security.
3 Select the profile you want to configure.
4 For Association, choose WPA or WPA2.
5 For 8021x, choose None.
6 For Pre-Shared Key, enter the pre-shared key or passphrase.
The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the access point. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CN50 internally converts it to a pre-shared key. This value must match the passphrase on the authenticator.
7 Save your settings.
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Configure 802.1x Security With Funk
After you configure the communications and radio parameters on your mobile computer and select Funk as your security choice, you can configure 802.1x-WEP security with Funk. Intermec recommends that you use WPA2-802.1x instead of 802.1x-WEP if possible.
1 Start Intermec Settings.
2 Choose Communications > 802.11 Radio > Funk Security.
3 Select the profile you want to configure.
4 For Association, choose Open.
5 For Encryption, choose WEP.
6 For 8021x, choose TTLS, PEAP, or TLS.
7 If you chose TTLS or PEAP:
a Enter a User Name.
b For Prompt for Credentials, choose Enter credentials now.
Note: You can use Prompt for Credentials to troubleshoot your network connection.
c Enter a User Password.
d For Validate Server Certificate, choose Yes.
8 If you choose TLS:
a Load a user and root certificate on your CN50. For help, see
“Load a Certificate” on page 86.
b For Validate Server Certificate, choose Yes.
c Enter a User Name and Subject Name.
9 (Optional) To increase your level of security, enter a Server 1
Common name and a Server 2 Common name.
10 Save your settings.
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Configure LEAP Security With Funk
After you configure the communications and radio parameters on your mobile computer and select Funk as your security choice, you can configure LEAP.
1 Start Intermec Settings.
2 Choose Communications > 802.11 Radio > Funk.
3 Select the profile you want to configure.
4 For 8021x, choose LEAP.
5 For Association, choose Open, WPA, WPA2, or Network EAP.
Encryption automatically defaults to TKIP if you choose WPA, AES if you choose WPA2, and WEP if you choose Open or
Network EAP.
6 For Prompt for Credentials, choose Enter credentials now.
7 Enter a User Name and User Password.
8 Save your settings.
Configure Static WEP Security With Funk
After you configure the communications and radio parameters on your mobile computer and select Funk as your security choice, you can configure static WEP security with Funk. Intermec recommends that you use WPA2-PSK instead of WEP if possible.
1 Start Intermec Settings.
2 Choose Communications > 802.11 Radio > Funk Security.
3 Select the profile you want to configure.
4 For Association, choose Open.
5 For Encryption, choose WEP.
6 For 8021x choose None.
7 Define a value for the keys you want to use. You can define up to
four keys (Key 1 through Key 4).
Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5- byte value for
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64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs.
8 For Transmit key, choose the key you want to use for transmitting
data.
9 Save your settings.
Use Open (No Security) Associations With Funk
You can configure your mobile computer for no security with Funk.
1 Start Intermec Settings.
2 Choose Communications > 802.11 Radio > Funk Security.
3 Select the active profile you are using.
4 For Association, choose Open.
5 For Encryption, choose None.
6 Tap OK. Your settings are saved.
About Microsoft Security
With Microsoft Wireless Zero Configuration (WZC), you can configure:
WPA or WPA2
802.1x
Static WEP
Select Microsoft Security
The default security setting is Funk. If you want to use Microsoft Wireless Zero Configuration (WZC) security, you need to select it as your security choice. After you select Microsoft as your security choice, you will be prompted to save your settings and reset your computer for your change to take effect.
1 Start Intermec Settings. For help, see “How to Configure the
Computer” on page 60.
2 Choose Communications > 802.11 Radio > Security Choice.
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3 From the Security Choice list, select Microsoft Security. An alert
box appears telling you that you must save your settings and warm boot the computer for the new security choice to take effect.
4 Choose Yes. The computer resets and starts with Microsoft
Security as the Security Choice.
Configure WPA or WPA2 Enterprise (802.1x) Security With Microsoft
After you configure the communications and radio parameters on your mobile computer and select Microsoft as your security choice, you can configure WPA or WPA2 Enterprise (802.1x) security with Microsoft.
1 Start Intermec Settings.
2 Choose Communications > 802.11 Radio > Microsoft Security.
3 For Infrastructure Mode, choose Infrastructure.
4 For Network Authentication, choose WPA. Data Encryption
automatically defaults to TKIP.
5 For 802.1x Authentication, choose either MD5, TLS, or PEAP.
6 If you choose TLS:
a Choose Properties > Run App. The Auth. Settings dialog box
appears.
b Choose Select.
c Select your certificate from the list and press Enter. The User
Logon dialog box appears.
d Enter a User Name and Domain and press Enter.
7 If you choose PEAP:
a Choose Properties > Run App. The Auth. Settings box appears.
b Choose Validate Server and press Enter. When the radio starts
to authenticate, the Network Password dialog box appears.
c Enter a User Name and Password and select Save Password.
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d (Optional) In the Domain field, enter the Active Directory
domain associated with the user account.
8 Save your settings.
Configure WPA or WPA2 Personal (PSK) Security With Microsoft
After you configure the communications and radio parameters on your mobile computer and select Microsoft as your security choice, you can configure WPA or WPA2 Personal (PSK) security with Microsoft.
1 Start Intermec Settings.
2 Choose Communications > 802.11 Radio > Microsoft Security.
3 For Infrastructure Mode, choose Infrastructure.
4 For Network Authentication, choose WPA-PSK. Data
Encryption automatically defaults to TKIP.
5 For Pre-Shared Key, enter the pre-shared key or the passphrase.
The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CN50 internally converts it to a pre-shared key.
6 Save your settings.
Configure 802.1x Security with Microsoft
After you configure the communications and radio parameters on your mobile computer and select Microsoft as your security choice, you can configure 802.1x security with Microsoft.
1 Start Intermec Settings.
2 Choose Communications > 802.11 Radio > Microsoft Security.
3 For Infrastructure Mode, choose Infrastructure.
4 For Network Authentication, choose Open.
5 For Data Encryption, choose WEP.
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6 For 802.1X Authentication, choose TLS or PEAP.
7 If you choose TLS:
a Choose Properties > Run App. The Auth. Settings box appears.
b Choose Select.
c Select your certificate from the list and press Enter. The User
Logon dialog box appears.
d Enter a User Name and a Domain.
8 If you choose PEAP:
a Choose Properties > Run App. The Auth. Settings box appears.
b Select Validate Server and press Enter. When the radio starts
to authenticate, the Network Password dialog box appears.
c Enter a User Name and Password and select Save Password.
d (Optional) In the Domain field, enter the domain.
e Press Enter.
9 For Network Key Setting, choose Automatic.
10 Save your settings.
Configure Static WEP Security With Microsoft
After you configure the communications and radio parameters on your mobile computer and select Microsoft as your security choice, you can configure static WEP security with Microsoft. Intermec recommends that you use WPA2-PSK instead of WEP if possible.
1 Start Intermec Settings.
2 Choose Communications > 802.11 Radio > Microsoft Security.
3 For Network Authentication, choose Open.
4 For Data Encryption, choose WEP.
5 For Network Key Setting, choose Enter Key and Index.
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6 For Network Key Value, enter an ASCII key or a hex key that is
either 5 bytes or 13 bytes long depending on the capability of the radio.
Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs.
7 For Network Key Index, select the key you want to use for data
transmission.
8 Save your settings.
Use Open (No Security) Associations With Microsoft
You can configure your mobile computer for no security with Microsoft WZC. Intermec recommends that you always set security in your network.
1 Start Intermec Settings.
2 Choose Communications > 802.11 Radio > Microsoft Security.
3 For Network Authentication, choose Open.
4 For Data Encryption, choose Disabled.
5 Tap OK. Your settings are saved.

Load a Certificate

To use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CN50 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key. They contain a public key and the entity name that owns the key. Each certificate is issued by a certificate authority.
1 Start Intermec Settings.
2 Go to Start > Settings > System > Intermec Settings.
86 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual
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