Intermec CN4NI, CN4, CN4e User Manual

Mobile Computer

CN4, CN4e, CN4NI

User’s Manual

Intermec Technologies Corporation

Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org).

This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).

miniSD is a trademark of the SD Card Association. The SD logo is a trademark.

This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:

Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright © 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty.

ii CN4 Mobile Computer User’s Manual

Document Change Record

This page records changes to this document. The document was originally released as Revision 001.

Version Number

003 10/2011 Revised to add information on sending feedback

002 08/2010 Revised to support the CN4NI Mobile Computer

Date Description of Change

about this manual and to correct the clean booting procedure.

and the EA11 area imager.

CN4 Mobile Computer User’s Manual iii

iv CN4 Mobile Computer User’s Manual

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Using the CN4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introducing the CN4 Series Mobile Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

What’s New in This Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Changing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Managing Power on the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Choosing a Power Management Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Customizing Power Timeouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Contents

Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Entering Characters on the Alphabetic and QWERTY Keypads. . . . . . . . . . . . . . .13

Using Caps Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Entering Characters on the Numeric Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Using the Green Key Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the Windows Mobile Application Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Understanding the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Using the CN4 as a Cell Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Adjusting the Volume of the Rear Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Enabling the Vibrate Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Using the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

CN4 Mobile Computer User’s Manual v

Contents

Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Aligning the Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Configuring the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Using the Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Reading Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Improving Imager Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Capturing Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the Image Capture Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Configuring the Image Capture Application. . . . . . . . . . . . . . . . . . . . . . . .30

Copying Images to Your Desktop PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Integrating Image Capture Into Your Application . . . . . . . . . . . . . . . . . . 32

Capturing Signatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Capturing Documents (EA21 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Using the Color Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Installing a miniSD or SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Setting Up GPS on Your CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Using the GPSID Installed on the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Learning About Additional GPS Options for the CN4 . . . . . . . . . . . . . . . . . . . . . . . 42

Connecting and Configuring the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Managing the CN4 With SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Configuring the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Activating the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Activating the GSM/EDGE Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Making a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Turning the Phone On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring the CN4 Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Using Intermec Settings Remotely With SmartSystems Foundation . . . . . . . . . .49

Using Intermec Settings Directly On the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Hiding Menu Items in Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Configuring the CN4 for Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Configuring 802.11b/g Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

vi CN4 Mobile Computer User’s Manual

Configuring Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuring Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Connecting to a Bluetooth Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Connecting to a Bluetooth Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Connecting to a Bluetooth Audio Device. . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Using Serial and USB Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Managing Network Connections With iConnect. . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Configuring Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Choosing Between Microsoft and Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Selecting a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Selecting Microsoft as Your Security Choice. . . . . . . . . . . . . . . . . . . . . . . .65

Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Developing and Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Developing Applications for the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Packaging Your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Choosing a Target Location for the Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Installing Applications on the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Installing Applications Using SmartSystems Foundation Console. . . . . . . . . . . .73

Installing Applications Using Microsoft ActiveSync. . . . . . . . . . . . . . . . . . . . . . . . .74

Installing Applications Using a Storage Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Installing Applications Using the FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Contents

Launching an Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Integrating Image Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Calling Image Capture From Your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Creating and Editing the Image Capture XML File . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Image Capture XML Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Freeing Up Virtual Memory for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Locating Upgrade Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Upgrading the CN4 Using SmartSystems Foundation. . . . . . . . . . . . . . . . . . . . . . . 84

Upgrading the CN4 Using a miniSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

CN4 Mobile Computer User’s Manual vii

Contents

Troubleshooting and Maintaining the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . 87

Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Troubleshooting the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Checking 802.11 Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Resetting the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Warm Booting the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Cold Booting the CN4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Clean Booting the CN4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Cleaning the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Specifications and Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Device Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Core Messaging Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Keypads and Keystrokes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Other Available Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Language-Specific Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

viii CN4 Mobile Computer User’s Manual

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand warnings, cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

Before You Begin

Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec website at www.intermec.com and click Support > Returns and Repairs > Warranty.

Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

CN4 Mobile Computer User’s Manual ix

Before You Begin

Web Support

Visit the Intermec website at www.intermec.com to download our current manuals (in PDF).

Visit the Intermec technical knowledge base (Knowledge Central) at

www.intermec.com and click Support > Knowledge Central to

review technical information or to request technical support for your Intermec product.

Send Feedback

Your feedback is crucial to the continual improvement of our documentation. To provide feedback about this manual, please contact the Intermec Technical Communications department directly at TechnicalCommunications@intermec.com.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec website, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, click Support > Returns and Repairs > Repair Locations.

For technical support in South Korea, use the after service locations listed below:

AWOO Systems

102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 Email: mjyun@awoo.co.kr

IN Information System PTD LTD

6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea Email: jmyou@idif.co.kr or korlim@gw.idif.co.kr

x CN4 Mobile Computer User’s Manual

Who Should Read This Manual

This manual is written for the person who is responsible for installing, configuring, and maintaining the CN4, CN4e, and CN4NI Mobile Computers.

This manual provides you with information about the features of the mobile computer and how to install, configure, operate, maintain, and troubleshoot it.

Before you work with the mobile computer, you should be familiar with your network and general networking terms, such as IP address.

Patent Information

Product is covered by one or more of the following patents:

4882476; 4894523; 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5195183; 5195183; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373478; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834753; 5834749; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930

There may be other U.S. and foreign patents pending.

xii CN4 Mobile Computer User’s Manual

Using the CN4

This chapter introduces the CN4 and CN4e Mobile Computers with Windows® Mobile® 6.1. It also contains hardware and software configuration information to assist you in getting the most out of your computer. This chapter contains these topics:

• Introducing the CN4 Series Mobile Computers

• What’s New in This Release

• Using the Battery

• Using the Keypad

• Understanding the Audio Features

• Using the Screen

• Understanding the Status LEDs

• Using the Imager

• Using the Color Camera

• Installing a miniSD or SIM Card

• Setting Up GPS on Your CN4

Chapter 1 — Using the CN4

Introducing the CN4 Series Mobile Computers

The Intermec CN4 and CN4e Mobile Computers are ergonomically designed mobile computers built on the Microsoft Windows Mobile®

6.1 operating system. They are lightweight, easy-to-use, and run most software developed for the Windows Mobile platform, including standalone, client-server, and browser-based applications.

The CN4 and CN4e support similar feature sets. The CN4e offers extended environmental specifications and larger keys for data intensive applications. The CN4NI (both the CN4 and CN4e) is certified for use in non-incendive environments. Throughout this manual, all versions of the computer are referred to as the CN4 Series Mobile Computer or CN4.

CN4e and CN4 Mobile Computers

The CN4 Series Mobile Computer with an IEEE 802.11b/g radio installed is Wi-Fi® certified for interoperability with other 802.11b/g wireless LAN devices.

2 CN4 Mobile Computer User’s Manual

Standard CN4 features include:

• GPS, 802.11b/g, Bluetooth®, and WWAN radios. For WWAN,

choose from one of these options:

• UMTS/HSDPA

• CDMA/1xRTT/EV-DO Rev A

• IP64 seal rating and 1.8 m (6 ft) drop specification

• a 2-megapixel color camera with LED flash, EA21 Area Imager, or

EA11 Area Imager.

• 128 MB RAM.

• a numeric, QWERTY (CN4), or alphabetic (CN4e) keypad.

Use this manual to understand how to use the features and options available on the CN4. For information about the Windows Mobile applications installed on the CN4, see the online help.

What’s New in This Release

This version of the manual has been updated to:

Chapter 1 — Using the CN4

• add information on sending feedback about this manual. For

more information, see “Send Feedback” on page x.

• correct the clean booting procedure. For more information, see

“Clean Booting the CN4” on page 99.

Using the Battery

The CN4 uses the following Intermec batteries as a main power source. All have been certified to meet the IEEE 1725 standard for rechargeable batteries.

Standard and Extended Batteries for CN4 and CN4e

Computer Uses This Standard Battery Uses This Extended Battery

CN4 AB8 or AB15 AB9 or AB16

CN4e N/A AB9 or AB16

CN4NI N/A AB28

CN4 Mobile Computer User’s Manual 3

Chapter 1 — Using the CN4

Standard batteries have 8.1 Watt hours capacity and extended batteries have 14.8 Watt hours capacity. You must fully charge the battery before you can use the CN4.

The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100 °C (212 °F) or incinerate it.

If you fail to replace the low battery immediately, you may lose important data or applications.

If the CN4 is not on external power and you remove the battery pack, you need to install a charged battery within 5 minutes, or the CN4 resets and you could lose data.

Dispose of used batteries promptly. Keep away from children. Contact your Intermec representative for replacement batteries.

Charging the Battery

The battery pack should be fully charged before you use the CN4 for the first time. If battery temperatures are within the battery charging range of 0 °C to 40 °C (32 °F to 104 °F), the standard battery pack takes up to four hours to charge. The extended battery pack takes up to five hours.

The battery is fully charged when the battery status LED shows a steady green.

To charge the battery

• Insert the battery into a quad battery charger, a single dock, or a

multidock, or attach external power to the CN4 with the battery installed. For information on these accessories, see “Accessories”

on page 109.

Changing the Battery

When you remove the battery from the CN4, an internal super capacitor maintains your status, memory, and real-time clock for up to five minutes. To maximize this time, suspend the CN4 before changing the battery.

4 CN4 Mobile Computer User’s Manual

Chapter 1 — Using the CN4

To change the battery

1 Press and release the Power button to suspend the CN4.

2 Unsnap the top end of the handstrap.

3 Slide the tab on the battery to release it from the CN4.

Note: For the CN4NI, use a Phillips screwdriver to loosen and tighten the battery set screw.

4 Place the end of the battery into the battery compartment as

shown in the next illustration, and press down on the other end of the battery until it clicks into place.

5 Snap the top of the handstrap into place.

CN4 Mobile Computer User’s Manual 5

Chapter 1 — Using the CN4

Checking the Battery Status

A quick way to check the status of your battery is to look at the battery icon on the CN4 Status bar.

Battery Icon Status

Icon Status

Battery is fully charged.

Battery has a medium charge. You should be able to work for several more hours before changing batteries.

Battery is low. You need to replace or charge the battery soon.

Battery is critically low. You need to replace or charge the battery now.

Battery is charging.

The Battery Status LED indicates the charging status.

Battery status LED

Understanding the Battery Status LED

Battery Status Description

Steady green The battery is more than 95% charged and CN4 is

on a charger.

Blinking red The battery is low. CN4 goes into Suspend mode.

Charge or replace the battery.

Steady red and the CN4 is attached to external power.

Steady red and the CN4 is not attached to external power.

6 CN4 Mobile Computer User’s Manual

The battery is charging.

The CN4 firmware is not working properly. Cold boot the CN4 as described in “Cold Booting the

CN4” on page 98.

Chapter 1 — Using the CN4

Understanding the Battery Status LED (continued)

Battery Status Description

Steady amber The battery is missing or is unable to charge.

If the battery will not charge, it may be because the temperature is outside of the charging range, or you may be using a battery not approved by Intermec. You need to use one of the battery models specified in “Standard and Extended

Batteries for CN4 and CN4e” on page 3.

Off The CN4 is not on external power and the battery

is operating normally.

You can also check the battery status by using the Power application.

To check the battery status

• Tap Start > Settings > the System tab > Power > the Battery tab.

CN4 Mobile Computer User’s Manual 7

Chapter 1 — Using the CN4

Maximizing Battery Life

Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CN4, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. See the following table for tips you can do to maximize the life of your battery.

Battery Conservation Tips

When You Want To: Do This to Save Battery Power:

Operate the CN4 and the Low Battery status icon appears or the Battery light comes on.

Stop using the CN4 for five minutes or longer.

Store the CN4 for more than a day.

Store the battery outside the CN4.

Managing Power on the CN4

Several factors determine the life of your battery such as extreme temperatures, input devices, and your usage.

Press the Power button to turn off the CN4. Remove the battery and insert another fully charged battery within five minutes or you may lose data. Or, you can connect the CN4 to an external power source.

Make sure the low battery icon is not on the screen and that the Battery light is not turned on. Press the Power button to turn off the CN4.

If you are storing the CN4 for a few days, like over the weekend, install the charged battery or attach the CN4 to a power source.

If you are storing the CN4 for longer, remove and charge the battery, then store both the battery and the CN4 in a cool location.

If the battery in storage is not used in several months, you should recharge the battery to keep it at its performance peak.

Store the batteries in a charger.

By default, the CN4 goes into a lower power mode or turns off after two minutes of inactivity. Press the Power button to resume activity at any time.

8 CN4 Mobile Computer User’s Manual

Chapter 1 — Using the CN4

There are several ways you can manage power:

• You can set the amount of time that the screen stays on, or the

amount of time the CN4 stays on after the screen turns off. For help, see “Customizing Power Timeouts” on page 10.

• You can change the amount of time the screen backlight stays on.

For help, see “Configuring the Backlight” on page 22.

• You can choose a Power Management Profile to manage power

based on the way you use your CN4. Each profile turns off the screen and the CN4 at preset times, and maintains data connections differently. For help, see the next section.

Choosing a Power Management Profile

1 Tap Start > Settings > the System tab > Power Profiler.

2 From the drop-down list, select Windows Mobile Classic,

Windows Mobile Standard, or Windows Mobile Phone. If the list is grayed out, uncheck the Enable Advanced Settings check box.

For more information, see the next section, “About Power

Management Profiles.”

3 Tap ok in the upper right corner to save your changes.

CN4 Mobile Computer User’s Manual 9

Chapter 1 — Using the CN4

Power Profiler also provides advanced settings that allow you to finetune the power usage. You can choose to have the Power button turn off the screen or turn off the device.

Note: You can also configure all of the settings in Power Profiler using Intermec Settings. For help with Intermec Settings, see “Configuring

the CN4 Parameters” on page 48.

About Power Management Profiles

Use the Windows Mobile Standard profile (default) for applications that power off infrequently, such as inventory management or terminal emulation. If the CN4 does not have any activity, the screen turns off, but WAN, LAN, or Bluetooth radio connections are maintained in a low power state. If there continues to be no activity, the CN4 eventually turns off LAN and Bluetooth data connections and goes into Suspend mode. The CN4 maintains its WAN connection during Suspend mode, and still receives incoming phone calls or other data. To wake up the CN4 and restore other connections, press the Power or Scan button.

Use the Windows Mobile Classic profile for systems that batch data and upload it several times a day. This profile does not support constant data connections over LAN or Bluetooth. It can only maintain data connections when the CN4 is on and all peripherals are enabled. If the screen is off, you do not have any LAN, or Bluetooth connections, but the CN4 maintains its WAN connection and still receives incoming phone calls or other data. To wake up the CN4 and restore other connections, press the Power or Scan button.

Use the Windows Mobile Phone profile when you have a system that requires network wake-up or you need the CN4 to always be connected to the network. Although the connections are maintained at a low power mode, this setting typically consumes the most power. If the screen turns off, the radios continue to maintain the network connections. To turn the screen back on, press the Power or Scan button.

Customizing Power Timeouts

Note: When you set timeout values this way, you override values used by the Power Management Profiles.

10 CN4 Mobile Computer User’s Manual

Chapter 1 — Using the CN4

To customize power timeout values

1 Tap Start > Settings > System tab > Power Profiler.

2 In the Power Profile tab, tap Enable Advanced Settings.

3 Tap the Screen Settings tab to change screen timeout values:

• Check the Enable Screen Off check box to be able to turn off

the screen independently of the CN4.

• To change the amount of inactivity time before the screen

turns off, move the Battery Power or External Power sliders.

For battery power, choose from 1 to 6 minutes. For external power, choose from 1, 2, 5, 10, or 15 minutes, or disable this feature.

4 Tap the Device Settings tab to change power timeout values:

• Check the Enable Device Off check box to be able to turn off

the CN4 by pressing the Power button. This feature is enabled by default unless you are using the Windows Mobile Phone power profile.

• To change the amount of inactivity time before the CN4 turns

off and goes into Suspend mode, move the Battery Power or External Power sliders.

For battery power, choose from 1 to 6 minutes. For external power, choose from 1, 2, 5, 10, or 15 minutes, or disable this feature.

5 Tap the Power Button tab to change what happens when you

press the Power button:

• Choose Turn off the Device to put the CN4 in Suspend mode

when you press the Power button. In Suspend mode, data connections (except for WAN) are turned off. To restore data connections, you need to press the Power button to wake up the CN4.

• Choose Turn off the Screen if you want to leave the CN4 on

but with the screen turned off when you press the Power button. This mode uses more power than Suspend mode, but maintains all data connections. Press the Power button to turn the screen on.

CN4 Mobile Computer User’s Manual 11

Chapter 1 — Using the CN4

Using the Keypad

The CN4 comes with either a QWERTY keypad or a numeric keypad. The CN4e comes with either an alphabetic keypad or a numeric keypad.

The QWERTY and alphabetic keypads are for applications that require mainly alphabetic data. The numeric keypads are for applications requiring mainly numeric data.

CN4 QWERTY Keypad CN4 Numeric Keypad

CN4e Alphabetic Keypad CN4e Numeric Keypad

Note: Some available characters are not printed on the keypad overlays. For a complete list of available characters, see Appendix B,

“Keypads and Keystrokes.”

12 CN4 Mobile Computer User’s Manual

Using the Color-Coded Keys

All keypads include color-coded modifier keys for characters, symbols, and functions printed on the keypad overlay. The numeric keypads include an orange alphanumeric keypads include an orange

Using the Color-Coded Keys

To Do T h is Press Example

Use an orange character or function printed above a key.

Use a green character or function printed above a key.

Lock the orange or green key to stay on.

Unlock a green or orange key.

b key (LED illuminates) and

then the key with the character or function printed above it (LED turns off).

c key (LED illuminates) and

then the key with the character or function printed above it (LED turns off).

b or c twice. On the numeric keypad, press c

b or c once. Press the b or c once to unlock

b modifier key and a green c modifier key. The

b modifier key.

On the QWERTY keypad, press

b and then Q to type the @

character.

On the numeric keypad, press and then 2 to type a lowercase a.

twice and the green LED illuminates and stays on.

the key and turn off the LED.

Chapter 1 — Using the CN4

Entering Characters on the Alphabetic and QWERTY Keypads

Press the key for the character to type that character. To type a character or access a function printed on the keypad overlay, press and then press the key for the character or function you want.

To type a single uppercase letter on the QWERTY and alphabetic keypads, press

] and then the letter key.

Using Caps Lock

To type only uppercase letters, press b ] to enable the Caps Lock feature. Press the same key sequence to disable Caps Lock. When Caps Lock is enabled, the Caps Lock LED turns on.

While Caps Lock is enabled, you can still type orange characters by pressing enabled until you press

CN4 Mobile Computer User’s Manual 13

b and then the key for that character. Caps Lock remains

b ].

Chapter 1 — Using the CN4

Entering Characters on the Numeric Keypads

To type a character or access a function printed in orange on the keypad overlay, press function you want.

To type a character or access a function printed in green on the keypad overlay, press function you want.

Above most of the keys, there is a grouping of three or four letters. To type letters above a key, press times depending on the placement of the letter.

b and then press the key for the character or

c and then press the key for the character or

c and then press the key one to four

For example, above

• To type “c”, press

• To type “C,” press

2 there are the letters “ABC”:

c 2 2 2.

c 1 and then press c 2 2 2.

Using the Green Key Lock Feature

Press c c to enable the Green Key Lock feature. When the green c key is locked, you can type letters without pressing number key.

• While the green key is locked, press

uppercase and lowercase letters.

• To turn off the Green Key Lock, press

Note: If you turn off the Green Key Lock, you may need to press c 1 to return to lowercase letters if uppercase letters were previously enabled.

1 to toggle between only

Using the Windows Mobile Application Keys

On the CN4e keypads, the keys closest to the screen are the standard Windows Mobile application keys.

c before each

Windows Mobile Application Keys on CN4e Keypad

14 CN4 Mobile Computer User’s Manual

On the CN4 keypads, you can access the Windows Mobile application keys as follows:

Windows Mobile Application Keys on CN4 Keypads

To Use On Numeric Keypad, Press On QWERTY Keypad, Press

Softkey 1 b 1 b W

Softkey 2 b 3 b O

“ok” b | b P

Using the Power Button

When you press the Power ^ button, you put the CN4 into Suspend mode. In this lower power mode, the CN4 continues to supply power to all memory, but turns off power to most hardware such as the display. This feature is designed to prolong battery life.

Note: If you do not have a SIM card installed, it may take up to 30 seconds for the CN4 to suspend.

Chapter 1 — Using the CN4

Understanding the Audio Features

The CN4 audio features include two speakers, a microphone, an external volume control, and multiple software tools for configuring the volume of sounds.

Using the CN4 as a Cell Phone

Note: For more information on using the phone, see “Configuring

the Phone” on page 46.

When you use the CN4 as a cell phone, use the microphone and a front speaker for talking on the phone.

CN4 Mobile Computer User’s Manual 15

Chapter 1 — Using the CN4

Phone volume slider

Microphone and Front Speaker Locations

Front speaker

Microphone

To adjust the volume of the front speaker

1 Tap the Volume icon ( ) at the top of the screen.

2 In the Volume adjust box, tap On.

3 Move the volume slider for the phone.

16 CN4 Mobile Computer User’s Manual

Adjusting the Volume of the Rear Speaker

Rear speaker

Volume up/down

Rear speaker volume slider

The rear speaker is used for all other computer audio. You can set the volume to off, very low, low, medium (default), high, and very high.

Location of the Rear Speaker and Volume Control

Choose one of these methods to change the rear speaker volume.

• Use the Volume slider to change the rear speaker volume:

a Tap the Volume icon ( ) at the top of the screen.

Chapter 1 — Using the CN4

CN4 Mobile Computer User’s Manual 17

b In the Volume adjust box, tap On.

c Use your stylus to move the volume slider for the rear speaker.

• Press the side volume button to change the volume:

• Press the top to turn the volume up.

• Press the bottom to turn the volume down.

• Use Intermec Settings to set the default volume. For help, see

“Configuring the CN4 Parameters” on page 48.

Chapter 1 — Using the CN4

Enabling the Vibrate Mode

You can enable the vibrate mode when audio is difficult to hear, such as in a high noise environment. When enabled, the CN4 vibrates when the scanner performs a good read or when the phone receives a call.

To enable the vibrate feature

1 Tap the Volume icon ( ) at the top of the screen.

2 Tap Vibrate.

Note: The Volume icon in the Navigation bar changes to look like a vibrating CN4 ( ) when the Vibrate feature is enabled.

Using the Screen

The CN4 has a 3.5" diagonal, 240 x 320 pixel (QVGA) transflective TFT-LCD 64K color display.

• The Status bar displays the Start flag, connectivity icons, the

Volume icon, and the time and next appointment.

• The Today screen displays shortcuts to some of the applications

installed on the CN4 and important information for the day.

The Command bar displays the onscreen keyboard icon, Windows Mobile 6.1 links, and icons to any applications that are running, but are hidden from view.

18 CN4 Mobile Computer User’s Manual

+ 115 hidden pages