Intermec CK3n1, CK3NI, CK3a1, CK3a User Manual

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Mobile Computer

CK3a, CK3a1, CK3n, CK3n1, CK3NI

User’s Manual

Intermec Technologies Corporation

Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org).

This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).

This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:

Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright © 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty.

iTalkie is a trademark of TABLETmedia, Inc.

ii CK3 Mobile Computer User’s Manual

Document Change Record

This page records changes to this document. The document was originally released as Revision 001.

Version Number Date Description of Change

005 2/2011 Revised manual to correct the following

sections:

• “Connecting to a Bluetooth Scanner”

on page 35.

• “EA20X Extended Range Area Imager

Minimum Reading Distances” on page 86.

• “Single Dock (AD20)” on page 94.

004 6/2010 Revised manual to add the EX25C imager

and update supported bar code symbologies.

003 10/2009 Revised manual to add the large 28-key

numeric keypad and the CK3NI model.

002 3/2009 Revised manual to support the new CK3a1

and CK3n1 models, and the DDIB 802.11 a/b/g radio module.

CK3 Mobile Computer User’s Manual iii

iv CK3 Mobile Computer User’s Manual

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introducing the CK3 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

What’s New?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Removing and Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Contents

Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Capitalizing Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Configuring the Backlight Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Understanding the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Adjusting the Volume of the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the Push To Talk (PTT) Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Recording Audio on Your CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Using Your CK3 as a Two-Way Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Aligning the Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

CK3 Mobile Computer User’s Manual v

Contents

Scanning Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Scanning With the Linear Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Scanning With an Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Scanning With the Extended Range Area Imager. . . . . . . . . . . . . . . . . . . .19

Scanning With the Near-Far Range Area Imager . . . . . . . . . . . . . . . . . . . .20

Improving the Performance of the Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connecting and Configuring the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Managing the CK3 Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Configuring the CK3 Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Using Intermec Settings Remotely With SmartSystems Foundation . . . . . . . . . .30

Using Intermec Settings Directly on the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Hiding Menu Items in Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Configuring the CK3 Remotely With SmartSystems Foundation. . . . . . . . . . . . .33

Configuring the CK3 for Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Configuring 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Connecting to a Bluetooth Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuring Bluetooth Communications for Wireless Printing . . . . . . 37

Connecting to a Bluetooth Audio Device. . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Configuring Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Using Serial and USB Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Checking the Status of Your Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . .40

Configuring Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Choosing Between Funk and Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Selecting a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Selecting Microsoft as Your Security Choice. . . . . . . . . . . . . . . . . . . . . . . .47

Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Developing and Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Developing Applications for the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Packaging Your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Choosing a Target Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

vi CK3 Mobile Computer User’s Manual

Installing Applications on the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Installing Applications Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . .55

Installing Applications Using Microsoft ActiveSync. . . . . . . . . . . . . . . . . . . . . . . . .55

Installing Applications Using a Storage Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Installing Applications Using the FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Freeing Up Virtual Memory for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Launching an Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Upgrading the CK3 Using a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Upgrading the CK3 Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . . . 62

Troubleshooting and Maintaining the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . 65

Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Troubleshooting Your CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Checking 802.11 Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Resetting the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Warm Booting the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Cold Booting the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Clean Booting the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Contents

Cleaning the Scanner Window and Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Keypads and Keystrokes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

CK3 Mobile Computer User’s Manual vii

Contents

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

viii CK3 Mobile Computer User’s Manual

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand warnings, cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

Before You Begin

Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

CK3 Mobile Computer User’s Manual ix

Before You Begin

Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF).

Visit the Intermec technical knowledge base (Knowledge Central) at

www.intermec.com and click Support > Knowledge Central to

review technical information or to request technical support for your Intermec product.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, click Support >Returns and Repairs > Repair Locations.

For technical support in South Korea, use the after service locations listed below:

AWOO Systems

102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 E-mail: mjyun@awoo.co.kr

x CK3 Mobile Computer User’s Manual

IN Information System PTD LTD

6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr

Who Should Read This Manual

This manual is for the person who is responsible for installing, configuring, and maintaining the CK3 Mobile Computer. In this manual, CK3 refers to models CK3a, CK3a1, CK3n, CK3n1, and CK3NI, unless specifically stated otherwise.

This manual provides you with information about the features of the CK3, including how to install, configure, operate, maintain, and troubleshoot it.

Before you work with the CK3, you should be familiar with your network and general networking terms, such as IP address.

Patent Information

Product is covered by one or more of the following patents:

4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373458; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834749; 5834753; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930; 6859190; 6889903; 6967280; 7027037; 7035466; 7090137;

7121467.

Docking station or device: 5052943; 5195183; 5317691; 5331580; 5544010; 5644471.

There may be other U.S. and foreign patents pending.

xii CK3 Mobile Computer User’s Manual

Using the Computer

This chapter introduces the CK3 Mobile Computer with Windows

• Introducing the CK3 Mobile Computer

• What’s New?

• Using the Battery

• Using the Keypad

• Understanding the Audio Features

• Using the Touch Screen

• Understanding the Status LEDs

• Scanning Bar Codes

• Using a microSD Card

Mobile® 6.1 and contains these topics:

Chapter 1 — Using the Computer

Power button

Docking connector

Scan button

Tethered stylus

Status LEDs

Introducing the CK3 Mobile Computer

The Intermec CK3 Mobile Computer is an ergonomically designed mobile computer built on the Microsoft

Windows® Mobile 6.1 operating system. The CK3 is lightweight, easy-to-use, and runs most software developed for the Windows Mobile platform, including standalone, client-server, and browser-based applications. In this manual, CK3 refers to models CK3a, CK3a1, CK3n, CK3n1, and CK3NI, unless specifically stated otherwise.

2 CK3 Mobile Computer User’s Manual

CK3 Mobile Computer

The CK3a and CK3n Mobile Computer with a DHIB 802.11b/g radio

installed is Wi-Fi

certified for interoperability with other 802.11b/g

wireless LAN devices.

The CK3a1 and CK3n1 Mobile Computer with a DDIB 802.11a/

b/g radio installed is Wi-Fi

certified for interoperability with

other 802.11a/b/g wireless LAN devices.

Chapter 1 — Using the Computer

The CK3 is available with the following features:

• 802.11b/g or 802.11a/b/g and Bluetooth

radio, standard

Note: The radio also supports the 802.11d standard. The 802.11d standard adds the requirements and definitions for 802.11 WLAN equipment to operate in markets not served by the current standard. For 802.11d support, you need to order the 802.11d version of the CK3. For help, contact your local Intermec representative.

• 128 MB DRAM, 64 MB Flash

• 512 MB embedded SD Mass Storage Card

• Alphanumeric or numeric keypad

• Imaging options:

• EV12 linear imager

• EA20X extended range area imager

• EX25B or EX25C near-far range area imager

• Intermec Client Pack (Optional):

• Intermec Terminal Emulator, including 3270, 5250, and

VT/ANSI, and support for third-party TE applications

• Intermec Browser

Note: The Intermec Client Pack is not compatible with the new large 28-key numeric keypad option.

Use this manual to understand how to use the features and options available on the CK3. For information about Windows Mobile 6.1 applications installed on the CK3, refer to the online help.

CK3 Mobile Computer User’s Manual 3

Chapter 1 — Using the Computer

What’s New?

This version of the CK3 Mobile Computer User’s Manual contains these enhancements:

• Corrected the connecting to a Bluetooth scanner section.

• Correct the follow appendix sections:

• EA20X Extended Range Area Imager Minimum Reading

Distances

• Single Dock (AD20)

Using the Battery

The CK3 uses an AB17 standard or AB18 extended battery as its main power source. The standard battery has a 7.4 Watt hour capacity, and the extended battery has a 18.8 Watt hour capacity. Several factors determine the life of your battery, such as extreme temperatures, input devices, and your usage.

You must fully charge the battery before you can use the CK3. When you change the battery, an internal super capacitor maintains your status, memory, and real-time clock for approximately 10 minutes.

The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100°C (212°F) or incinerate it. Dispose of used batteries promptly. Keep away from children.

If you fail to replace the low battery immediately, you may lose important data or applications.

Note: If the CK3 is not using external power and you remove the

battery pack, the CK3 goes into Suspend mode.

For replacement batteries, contact your Intermec representative.

4 CK3 Mobile Computer User’s Manual

Charging the Battery

Make sure you fully charge the AB17 or AB18 battery before you use your CK3. You can charge the battery before or after you install it in the CK3. A fully discharged battery charges in approximately 4 (AB17) to 7 (AB18) hours.

To charge the battery

• Insert the battery into the battery bay of the AD20 single dock, or

insert up to four batteries into the AC20 quad battery charger.

Or,

• Install the battery in the CK3 and insert the CK3 into the AD20

single dock, AD21 Ethernet multidock, AD22 charge-only multidock, AE33 vehicle battery adapter, or AV10 vehicle dock.

Use the next table to understand how long it takes to charge your batteries in each of the CK3 charger or dock accessories.

Charging Times for CK3 Batteries

CK3 Charging Accessory AB17 Charging Time AB18 Charging Time

AC20 quad battery charger up to 4 hours up to 6 hours

AD20 single dock up to 4 hours up to 6 to 7 hours

AD21 Ethernet multidock up to 4 hours up to 7 hours

AD22 charge-only multidock up to 4 hours up to 7 hours

AE33 vehicle battery adapter up to 4 hours up to 7 hours

AV10 vehicle dock up to 4 hours up to 7 hours

Chapter 1 — Using the Computer

Removing and Installing the Battery

To maximize the time allowed to replace the main battery pack, put the CK3 in suspend mode before removing the battery pack.

To remove and install the battery

1 Press and hold for about 2 seconds. When you release , the

CK3 goes into suspend mode.

2 If necessary, disconnect the handstrap from the bottom of the

CK3.

CK3 Mobile Computer User’s Manual 5

Chapter 1 — Using the Computer

3 Press the battery release tab toward the battery until the battery

releases, and then lift it away from the CK3.

4 Insert the battery into the CK3, and press down on the battery

until it clicks into place.

Maximizing Battery Life

Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CK3, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. See the following table for tips to maximize the life of your battery.

Battery Conservation Tips

When You Want To: Do This to Save Battery Power:

Operate the CK3 and the Low Battery status icon appears or the Battery LED comes on.

Stop using the CK3 for 5 minutes or longer.

Store the CK3 for more than a day.

Store the battery outside the CK3.

Press battery and insert another fully charged battery within 10 minutes or you may lose data. Or, you can connect the CK3 to an external power source.

Make sure the low battery icon is not on the screen and that the Battery LED is not turned on. Press to turn off the CK3.

If you are storing the CK3 for a few days, like over the weekend, install the charged battery or attach the CK3 to a power source.

If you are storing the CK3 for longer, remove and charge the battery, then store both the battery and the CK3 in a cool location.

If the battery in storage is not used in several months, you should recharge the battery to keep it at its performance peak.

Store the batteries in a charger.

to turn off the CK3. Remove the

6 CK3 Mobile Computer User’s Manual

Checking the Battery Status

The easiest way to check the status of your battery is to look at the battery icon on the status bar of your CK3.

Battery Icon Status

Icon Status

Battery is fully charged.

Battery has a medium charge. You should be able to work for several more hours before changing batteries.

Battery is low. You need to replace the battery soon.

Battery is critically low. You need to replace the battery now.

Battery is charging.

The Battery Status LED below your CK3 display indicates the charging status of your battery.

Chapter 1 — Using the Computer

Understanding the Battery Status LED

LED State Description

Steady green when the CK3 is connected to external power

Blinking red The battery is low. CK3 goes into Suspend

Steady red when the CK3 is connected to external power

Steady red when the CK3 is not connected to external power

Steady amber The battery is missing or is unable to

Off The CK3 is not on external power and the

CK3 Mobile Computer User’s Manual 7

The battery is more than 95% charged.

mode. Charge or replace the battery.

The battery is charging.

The software is not working properly.

charge because the temperature is outside of the charging range.

battery is operating normally.

Chapter 1 — Using the Computer

Using the Keypad

Use the following sections to understand how to use the keypad. For information on remapping the keypad, you can download the Device IDL Resource Kit from the Intermec web site at www.intermec.com/

idl.

The CK3 comes with an alphanumeric keypad, a numeric keypad, or a large 28-key numeric keypad.

CK3 Alphanumeric Keypad CK3 Numeric Keypad

8 CK3 Mobile Computer User’s Manual

Chapter 1 — Using the Computer

Esc

F1 F2 F3

F4 F5 F6

F7 F8 F9

798

F10

Action

Enter

CK3 Large 28-Key Numeric Keypad

The full alphabetic keypad is designed for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences.

The numeric keypad is for applications that require mainly numeric data. This keypad also lets you enter special characters, including the alphabet, by pressing color-coded key sequences.

The large numeric 28-key keypad is for browser-based applications that require heavy usage of numeric and navigation keys. This keypad also provides function keys by pressing color-coded key sequences.

Using the Color-Coded Keys

Each keypad provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you can access all of the additional features printed on the keypad overlay.

CK3 Mobile Computer User’s Manual 9

Chapter 1 — Using the Computer

There are two color-coded modifier keys: the orange key and the green key.

Note: The large numeric keypad does not support alpha characters. However, you can remap keys and access them with the orange or green color-coded keys. To remap keys, you need the Device Resource Kit which is part of IDL. For help, go to www.intermec.com/idl.

Using the Color-Coded Keys

You Want to: Press: Example

Use an orange character or function printed above a key.

Use a green character or function printed above a key.

Unlock the green or orange key.

key (LED turns on) and then the key with the character or function printed above it (LED stays on).

key (LED turns on) and

then the key with the character or function printed above it (LED stays on).

or once. Press or once to

On the CK3 alphanumeric keypad, press to select the F18 function.

On the CK3 alphanumeric keypad, press and then

to select the ok function.

unlock the key. The LED turns off.

and then

Capitalizing Characters

You can capitalize characters individually, or you can type all capital letters by enabling Caps Lock.

To capitalize a single character

• On the alphanumeric keypad, press the key, and then the

key to select the Shift function. Press the key, and the character.

• On the numeric keypad, press the key, and then the key to

select the Shift function.

To enable Caps Lo ck

• On the alphanumeric keypad, press , then the key. Press

again to disable the Caps Lock.

• On the numeric keypad, press .

10 CK3 Mobile Computer User’s Manual

The Caps Lock LED lights up green to show that the CK3 is in the Caps Lock mode.

To disable Caps Lock

• Press the color modifier key again.

For information on how to enter specific characters with keystrokes, see “Keypads and Keystrokes” on page 107.

Using the Power Button

When you press the Power button ( ), you put the CK3 into suspend mode. In this lower power mode, the CK3 continues to supply power to all memory, but turns off power to most hardware such as the display. This power-saving feature is designed to prolong battery life.

When you press to turn the CK3 back on, your computer resumes at the screen that was displayed when you turned it off. If you are using WPA or 802.1x security, the CK3 may need to reauthenticate before it resumes your application.

If the battery light flashes and your CK3 does not resume after pressing , your battery may be too low to supply power. Replace the battery. If replacing the battery does not solve the problem, see

“Resetting the CK3” on page 77.

Chapter 1 — Using the Computer

Configuring the Backlight Settings

By default, the CK3 goes into Screen Off mode when there is no activity on the computer. Screen Off mode turns off the backlight and display. Press a key or tap the screen to resume activity.

To configure the backlight

1 Tap Start > Settings > the System tab > the Backlight icon > the

Battery Power tab.

2 With Turn off backlight if device is not used for checked, select

the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes).

You can also use Intermec Settings to configure the backlight settings.

CK3 Mobile Computer User’s Manual 11

Chapter 1 — Using the Computer

Understanding the Audio Features

The CK3 has a speaker, a microphone, and multiple software tools for configuring the volume of sounds.

Adjusting the Volume of the Speaker

You can adjust the computer volume for your needs and your environment. The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner. You can set the volume to off, very low, low, medium, high, and very high (default).

To adjust the volume of the speaker with the Volume icon

1 Tap the Volume ( ) icon at the top of the screen.

2 Use your stylus to adjust the volume slider.

You can also use Intermec Settings to adjust the volume.

Using the Push To Talk (PTT) Feature

You can use the PTT feature to:

• record audio on your CK3.

• use your CK3 as a two-way radio.

Recording Audio on Your CK3

You can use the PTT key in the upper right corner of the keypad to automatically record audio on your CK3. What happens when you press the PTT key depends on whether your CK3 is on or is in suspend mode:

• If your CK3 is on:

• Press the PTT key to start the Note application in audio note

mode.

• Press and hold the PTT key to start the Note application in

audio note mode and start recording. You can record using the internal microphone or a headset microphone attached to the CK3 through the AA20 audio adapter. To stop recording, release the PTT button.

• If your CK3 is in suspend mode:

12 CK3 Mobile Computer User’s Manual

• Press the PTT key to turn on CK3.

• Press and hold the PTT key for about 2 seconds to turn on the

CK3 and start the Note application in audio note mode.

• Press and hold the PTT key for more than 2 seconds to turn on

the CK3, start the Note application in audio note mode, and start recording. You can record using the internal microphone or a headset microphone attached to the CK3 through the AA20 or 1007AA01 audio adapter. To stop recording, release the PTT key.

To order the AA20 or 1007AA01 audio adapter, contact your local Intermec representative.

Using Your CK3 as a Two-Way Radio

You can also use the PTT feature with audio applications, such as iTalkie™ to communicate between two or more CK3s over the 802.11 radio network. You press the PTT button to talk to another CK3.

For more information, go to www.tabletmedia.com/iTalkie.html.

Using the Touch Screen

Chapter 1 — Using the Computer

The CK3 has a 240 x 320 pixel color touch screen display. The Windows Mobile 6.1 start screen has three distinct areas: the navigation bar, today screen, and command bar.

Navigation bar

Today screen

Command bar

Windows Mobile 6.1 Start Screen

CK3 Mobile Computer User’s Manual 13

Chapter 1 — Using the Computer

To turn the screen backlight on and off

• For the alphanumeric keypad, press .

• For the numeric keypad, press

Using the Stylus

Your computer has a stylus for selecting items and entering information on the touch screen.

Functions You Can Perform With the Stylus

Action Description

Tap Touch the screen once with the stylus to select options,

Drag Hold the stylus on the screen and drag across the screen to

Tap and hold Tap and hold the stylus on an item to see a menu of

open or close applications, or launch menus from the Command bar.

select text and images.

actions available for that item. On the pop-up menu that appears, tap the action you want to perform.

Understanding the Screen Icons

Use the screen icons on the navigation bar and the command bar to see the network connection status and other system information. For information about the battery icons, see “Checking the Battery

Status” on page 7. Some standard Microsoft icons are included in

this table.

Screen Icons

Icon Description

The volume is turned off. To turn the volume back on, tap this icon and choose your setting.

The computer is connected to the network.

The computer is not connected to the network.

The 802.11 radio is connected to the wireless network.

14 CK3 Mobile Computer User’s Manual

Screen Icons (continued)

Icon Description

The computer is connected through the USB port to your desktop PC.

The iConnect application icon. Tap it to set up Ethernet or Wireless settings.

Aligning the Touch Screen

If the touch screen does not respond when you tap it with the stylus, you may need to calibrate the screen.

To calibrate the touch screen

1 Tap Start > Settings > the Systems tab > Screen.

Note: If the touch screen is so out of alignment that you cannot open the Start menu, you can try to align the screen menu using the keypad. For help, see the next procedure.

2 Tap Align Screen and follow the instructions to align the screen.

3 Click ok.

Chapter 1 — Using the Computer

To align the touch screen using the keypad

1 Access the Start menu by pressing .

2 Press the Down button to select Settings.

3 Press Enter.

4 Press the Tab button until the Settings tabs are highlighted.

5 Press the Right Arrow button to select the System tab.

6 Press Tab until the Screen icon is highlighted.

7 Tab to Align Screen and press Enter.

8 Follow the instructions to align the screen.

9 Click ok.

If you are still unable to align the touch screen, you can clean boot the CK3. For help, see “Clean Booting the CK3” on page 78.

CK3 Mobile Computer User’s Manual 15

Chapter 1 — Using the Computer

Understanding the Status LEDs

The CK3 has three status LEDs.

Notification LED

Good Read LED and Intermec Ready-to-Work indicator

Location of the Status LEDs

Battery status LED

The next table describes the Notification LED, Good Read LED, and Intermec Ready-to-Work™ indicator. For information about the battery status LED, see “Checking the Battery Status” on page 7.

Understanding the Status LEDs

LED Color Description

Notification Orange The CK3 is notifying you of a pending

alarm or message.

Good Read Green The CK3 has successfully decoded a bar

code.

Intermec Ready-toWork indicator

Blue The CK3 is suspending or resuming

with the display turned off.

Blinking blue You have successfully loaded and

activated Intermec Terminal Emulator. Or the Intermec Terminal Emulator application is loaded, but is inactive.

Off The Intermec Terminal Emulator

application is missing or disabled.

16 CK3 Mobile Computer User’s Manual

The blue LED usually turns off within 10 seconds, but it may stay on for up to 30 seconds. During this time, do not press the Power button or remove the battery, or you may corrupt the data on your CK3.

The Intermec Ready-to-Work indicator (blue LED) is used by Intermec’s SmartSystems Foundation, an application that lets you manage all of your SmartSystems-enabled devices simultaneously from a central location. For more information, see “Configuring the

CK3 Remotely With SmartSystems Foundation” on page 33, or

contact your Intermec representative. Custom applications may also use the blue LED for other purposes.

Scanning Bar Codes

The CK3 ships with an internal imager to scan and enter bar code data. You can also connect to:

• cordless scanners, such as the SF51 and SR61 through Bluetooth

communications. For help, see “Connecting to a Bluetooth

Scanner” on page 35.

Chapter 1 — Using the Computer

• tethered scanners, such as the SR30 and SR61T through the

CK3 RS-232 adapter (Model AA21). For help, see the CK3 RS-232

Adapter (AA21) Instructions.

Note: The CK3 with an EX25 near-far range area imager does not support connections to the SR61T.

The type of imager you are using and the type of bar code you are decoding determines the way you scan the bar code. Depending on the imager model, the CK3 supports reading 1D linear bar codes, 2D images, and composite and postal codes. You can identify the imager model by looking at the label inside the battery compartment.

By default, these bar code symbologies are enabled on the CK3:

• Code 39

• Code 128/GS1-128

CK3 Mobile Computer User’s Manual 17

Chapter 1 — Using the Computer

• DataMatrix (area imagers only)

• PDF417 (if supported)

• EAN/UPC

If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on the CK3. Use Intermec Settings to enable and disable symbologies. For help, see

“Using Intermec Settings Directly on the CK3” on page 31.

The next two sections describe how to scan a bar code label with the linear imager, area imager, and near-far range area imager.

Scanning With the Linear Imager

If your CK3 has a linear imager, use the following procedure to practice scanning a bar code.

To scan bar code labels with the linear imager

1 Press to turn on the CK3.

2 Point the scanner window at the bar code label and hold the CK3

at a slight angle 15 to 25 cm (6 to 10 in) from the label.

3 Press the Scan button on the keypad, or pull the trigger on a

handle, and direct the red beam so that it falls across all bars in the bar code label.

Use this test bar code:

Code 39 Test Bar Code

*123456*

18 CK3 Mobile Computer User’s Manual

Chapter 1 — Using the Computer

Good Read LED

Scan button

When the CK3 successfully reads a bar code label, you hear a high beep and the green Good Read LED turns on briefly.

4 Release the Scan button or trigger.

Scanning With an Area Imager

CK3 Mobile Computer User’s Manual 19

Your CK3 may come with one of two types of area imagers:

• Extended range area imager

• Near-far range area imager

Both area imagers are equipped with a laser pointer and framer to help you aim at bar codes, allow you to scan 2D bar code symbologies, and support omni-directional (360°) scanning. Omnidirectional scanning lets you position the CK3 in any orientation to scan a bar code label.

Scanning With the Extended Range Area Imager

1 Press to turn on the CK3.

2 Point the scanner window at the bar code label, and hold the CK3

steady a few inches from the label.

3 Press the Scan button or pull the trigger on your scan handle. The

laser pointer and illumination beam and frame appear.

Chapter 1 — Using the Computer

Good Read LED

Scan button

*JOHNB*

*JOHNB *

Laser pointer

4 Use the laser pointer as a guide and aim toward the middle of the

bar code. Make sure that the illumination frame covers the bar code you are trying to decode.

20 CK3 Mobile Computer User’s Manual

When the CK3 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly.

5 Release the Scan button or trigger.

Scanning With the Near-Far Range Area Imager

1 Press to turn on the CK3.

2 Point the scanner window at the bar code label.

3 Press the Scan button or pull the trigger. The illumination beam

and laser pointer appear.

• For near or close-in scanning distances of 30 cm (11.8 in) or

less, use the laser pointer as a guide and aim slightly to the right of the center of the bar code. Make sure the illumination beam covers the bar code you are trying to decode.

Chapter 1 — Using the Computer

• For standard and long range scanning distances of 30 cm

(11.8 in) or more, use the laser pointer as a guide and aim toward the middle of the bar code. Make sure that the illumination beam covers the bar code you are trying to decode.

When the CK3 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly.

4 Release the Scan button or trigger.

Improving the Performance of the Area Imager

If you experience problems scanning a bar code with the 2D imager, try these possible solutions:

• Keep your hand as steady as possible while scanning a label.

• Position the imager as close to the bar code as possible while still

being able to capture the entire bar code.

• Enable only the bar codes that you need to use every day.

• Choose a Predefined mode in Intermec Settings:

a Tap Start > Settings > the System tab > Intermec Settings.

b Tap Data Collection > Internal Scanner > Imager Settings >

Predefined Modes and then select one of these options:

Predefined Mode Select if You Are Scanning:

1D Only 1D labels.

1D and 2D Standard

1D and 2D Bright Environment

1D and 2D Reflective Surface

Custom In conditions that require customized settings.

CK3 Mobile Computer User’s Manual 21

All types of bar code labels.

In high ambient light, such as outdoors in the sunshine.

Glossy labels.

For more information about these settings, commands, and parameters, see the Intermec

Settings Command Reference Manual available

from the Intermec web site at

www.intermec.com.

Chapter 1 — Using the Computer

• If you are scanning multiple bar codes in a small area, use one of

these parameters:

• Aiming beam activation

• Aim triggering mode

• Center decoding

To enable these parameters, use Intermec Settings. For help, see

“Using Intermec Settings Directly on the CK3” on page 31.

For help scanning using center-decoding, see the next procedure.

To scan a bar code using center-decoding

1 Press to turn on the CK3.

2 Point the scanner window at the bar code label.

3 Press the Scan button or pull the trigger. The illumination beam

and the laser pointer appear.

4 Aim both the illumination beam and the laser pointer at the bar

code you want to scan.

Note: The center-decoding parameter only decodes a bar code if the laser pointer is on the bar code and the illumination beam covers the bar code.

22 CK3 Mobile Computer User’s Manual

Chapter 1 — Using the Computer

*JOHNB*

*JOHNB *

*JOHNB

Laser pointer

Good Read LED

Scan button

When the CK3 successfully reads a bar code label, you hear a high beep and the green Good Read LED turns on briefly.

Using a microSD Card

CK3 Mobile Computer User’s Manual 23

You can use a micro Secure Digital (SD) card to increase file storage and install software. Your CK3 supports microSD up to 2 GB of information. The microSD card slot is located in the battery compartment.

To install a microSD card

1 Remove the battery. For help, see “Removing and Installing the

Battery” on page 5.

cards that hold

Chapter 1 — Using the Computer

2 Use a paper clip or slotted screwdriver to remove the cover.

3 Slide the microSD card cover toward the OPEN position and lift

the cover.

24 CK3 Mobile Computer User’s Manual

Chapter 1 — Using the Computer

Reset button

4 Insert the microSD card.

5 Close the microSD card cover, and slide the cover toward the

LOCK position.

6 Replace the cover.

7 Use the stylus to press the reset button in the battery

compartment of the CK3.

Do not use force or a sharp object when pressing the reset button. You may damage the reset button.

8 Install the battery.

CK3 Mobile Computer User’s Manual 25

Chapter 1 — Using the Computer

9 Press to turn on the CK3:

• You should be able to navigate to the SDMMC Disk folder and

see the contents of the microSD card.

• If the microSD card is bootable, your CK3 boots from the card.

• If the microSD card contains operating system upgrade

files, the upgrade process automatically starts. For more information, see “Upgrading the System Software” on

page 60.

For troubleshooting information, see “Troubleshooting Your CK3”

on page 67.

26 CK3 Mobile Computer User’s Manual

Connecting and Configuring the CK3

Use this chapter to understand how to configure the CK3 to communicate in your network. This chapter contains these topics:

• Managing the CK3 Using SmartSystems Foundation

• Connecting to a PC

• Configuring the CK3 Parameters

• Configuring the CK3 for Your Network

• Configuring Wireless Security

Chapter 2 — Connecting and Configuring the CK3

Managing the CK3 Using SmartSystems Foundation

Intermec's SmartSystems™ Foundation is a software platform that lets you manage all of your SmartSystems-enabled devices, including the CK3, simultaneously from a central server. The SmartSystems console displays all SmartSystems-enabled computers and peripherals in your network.

Through the console, you can:

• drag-and-drop configuration bundles, operating system updates,

and firmware upgrades to multiple computers.

• save configuration settings from a single device and deploy those

settings to many devices simultaneously.

• remotely change settings on SmartSystems-enabled computers

and peripherals.

The SmartSystems console can report on asset locations and battery status, making it easier to manage your mobile devices.

With an AutoDeploy license, SmartSystems can automatically push software, configuration settings, and other files to connected CK3s. The license also enables Scan-to-Connect, which makes connecting additional CK3s to your wireless network as easy as reading bar codes.

SmartSystems Foundation can be downloaded at no charge from the Intermec web site. For more information, visit

www.intermec.com\SmartSystems. To purchase an AutoDeploy

license, contact your local Intermec sales representative.

Connecting to a PC

You can use Microsoft ActiveSync to establish a connection between your CK3 and PC. ActiveSync lets you transfer files, synchronize files, remotely debug, and perform other device management activities. ActiveSync is a free application available from the Microsoft web site.

28 CK3 Mobile Computer User’s Manual

Chapter 2 — Connecting and Configuring the CK3

To establish an ActiveSync partnership between your CK3 and PC, you need to physically connect your CK3 to your PC using these accessories:

• AD20 single dock

• USB to mini-USB cable

To establish an ActiveSync partnership

1 Download ActiveSync from the Microsoft web site and install

ActiveSync on your PC. When installation is complete, the Get Connected dialog box appears.

2 Follow the onscreen instructions to establish a partnership. When

the partnership is established, the Microsoft ActiveSync screen appears on your PC.

CK3 Mobile Computer User’s Manual 29

Chapter 2 — Connecting and Configuring the CK3

Configuring the CK3 Parameters

You can configure many parameters on the CK3 such as the bar code symbologies it decodes or the network settings. The values you set for these parameters determine how the CK3 operates.

Operating parameters can be viewed and changed on the CK3 by using the Intermec Settings application on the computer. There are two ways to access Intermec Settings:

• Remotely via Intermec SmartSystems Foundation. When you use

SmartSystems, you can remotely configure all your CK3 computers as well as other SmartSystems-enabled Intermec computers and peripherals. For more information, see the next section.

• Directly on the CK3. Using Intermec Settings on the CK3 changes

only the settings on that computer. For more information, see

“Using Intermec Settings Directly on the CK3” on page 31.

• You can use a third-party device management product that

includes Intermec Settings Configuration Support, such as the Microsoft System Center Mobile Device Manager. Visit http://www.microsoft.com/systemcenter/mobile for more information.

You can also configure the CK3 with configuration bundles that you create using SmartSystems Foundation. For more information, see the SmartSystems Foundation online Help.

Using Intermec Settings Remotely With SmartSystems Foundation

Your CK3 is SmartSystems-enabled, which lets you open Intermec Settings from the SmartSystems console to remotely configure all of your CK3 computers.

For more information on SmartSystems, see “Managing the CK3

Using SmartSystems Foundation” on page 28.

To open Intermec Settings from the SmartSystems console

1 In the SmartSystems console, right-click a CK3.

2 Select Intermec Settings.

30 CK3 Mobile Computer User’s Manual

Chapter 2 — Connecting and Configuring the CK3

3 Change settings as needed. As you choose parameters, information

on each parameter appears in the upper right pane of the Intermec Settings browser.

4 When you are done making changes, choose File > Save Settings.

For help with using Intermec Settings, in the browser click Help > Contents.

For information on all parameters in Intermec Settings, see the

Intermec Settings Command Reference Manual.

Using Intermec Settings Directly on the CK3

Use Intermec Settings on the CK3 to comfigure the computer and view system information.

To open Intermec Settings

• Tap Start > Settings > the System tab > Intermec Settings.

For information about each command, see the Intermec Settings

Command Reference Manual.

Navigating in Intermec Settings

To Per f orm This Action

Select a command. Tap the command or use the up and down arrow keys.

Expand a command. Tap the command or use the left and right arrow keys.

CK3 Mobile Computer User’s Manual 31

Do This

Chapter 2 — Connecting and Configuring the CK3

Navigating in Intermec Settings (continued)

To Per f orm This Action

Select text in a text box.

Save your settings. Tap File > Save Settings or tap .

Do This

Tap in the text box and drag the stylus over the text.

Hiding Menu Items in Intermec Settings

In Intermec Settings, you can hide items in the CK3 menus, or in the directory tree in the SmartSystems console. Hidden items are not saved when you back up your settings in the SmartSystems console.

In Intermec Settings in the SmartSystems console:

• To hide menu items, right-click a menu item and choose Hide

Menu Item from the popup list. Click Yes to clear the confirming

message.

• To restore menu items, click the CK3 name at the top of the

directory tree to select it, and then choose View > Unhide Items. All hidden menu items are restored.

In Intermec Settings on the CK3:

• To hide menu items, tap and hold the item, and then choose Hide

Menu Item from the popup list. Tap Yes to clear the confirming

message.

• To restore hidden items in a single menu, tap and hold the menu

bar where the item was hidden, and then choose Restore Item Default from the popup list.

• To restore all hidden items in all menus, tap Menu > Unhide All

Items.

Note: When you restore default settings in Intermec Settings, only the

settings for visible items are restored to defaults. The settings for hidden menu items are not affected. For more information, see the SmartSystems Foundation online Help.

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Configuring the CK3 Remotely With SmartSystems Foundation

Intermec’s SmartSystems Foundation lets you manage all of your SmartSystems-enabled devices simultaneously from a central location. The SmartSystems console displays all of the SmartSystemsenabled devices in your network.

Your CK3 is SmartSystems-enabled, which lets you open Intermec Settings from the SmartSystems console to remotely configure all of your CK3 computers.

To open Intermec Settings from the SmartSystems console

1 In the SmartSystems console, right-click a CK3.

2 Select Intermec Settings.

For more information about SmartSystems Foundation, go to the Intermec web site at www.intermec.com/products/

smrtsysfoundation/index.aspx.

Configuring the CK3 for Your Network

The CK3 is a versatile mobile computer that you can easily add to your wireless or wired data collection network. You can connect your CK3 using:

• 802.11b/g or 802.11a/b/g radio communications.

• Bluetooth communications.

• Ethernet communications.

• USB and serial communications.

Configuring 802.11 Radio Communications

Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage.

Your CK3 has an 802.11b/g or 802.11a/b/g radio to transfer data using wireless communications. This section assumes that your wireless network is set up, including your access points.

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To configure 802.11 radio parameters

1 Tap Start > Settings > the Systems tab >Intermec Settings.

2 Tap Communications > 802.11 Radio > Funk Security >

[Profile #] > SSID.

3 Enter your SSID (network name).

4 If you are not using DHCP, tap IP Settings and configure your

network settings.

5 Make sure that your CK3 is talking to the network and that the

network can see your CK3.

6 Configure security. For help, see “Configuring Wireless

Security” on page 41.

Configuring Bluetooth Communications

You CK3 is Bluetooth™-enabled, which lets you connect to other Bluetooth devices, such as:

• scanners.

• printers.

• audio devices.

You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices. By default, the radio is turned off.

To turn on the Bluetooth radio

1 Tap Start > Settings > the Connections tab > Bluetooth > the

Mode tab.

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2 Tap Turn on Bluetooth.

3 (Optional) If you want your CK3 to be visible to other Bluetooth

devices, tap Make this device visible to other devices.

4 Click ok.

The Bluetooth radio maintains its current state through a warm or cold boot and maintains virtual COM ports. But, if you clean boot your CK3, you need to recreate pairings to devices.

You can also access Bluetooth settings using Intermec Settings.

To access Bluetooth settings using Intermec Settings

• In Intermec Settings, tap Communications > Bluetooth.

For more information about Bluetooth settings, see the Intermec

Settings Command Reference Manual.

Connecting to a Bluetooth Scanner

You can connect to an Intermec Bluetooth scanner, such as the SF51 or SR61, using one of these methods:

• Create and scan a connection configuration label using EasySet.

• Run the Wireless Scanning Wizard.

Note: For both methods, you need the Bluetooth address. The Bluetooth address is on the labels located on the outside of the CK3 shipping box, and on the packet of information that ships with the mobile computer.

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To create a connection configuration label using EasySet

1 Download EasySet from the Intermec website at

www.intermec.com.

2 Click the Products tab.

3 Using the Products page, navigate to your product page. Click

Computers > Handheld Computers > CK3 > Downloads tab > EasySet ver. 5.6.4.2.

4 Follow the instructions to download EasySet.

5 Open EasySet.

6 Select Interface > Bluetooth > Connect/disconnect > Compose

BT addess:. The Bluetooth - Connect/disconnect - Compose BT addess screen appears.

7 Enter the BT address listed on the labels.

8 Click OK.

To connect to a Bluetooth scanner with a connection configuration label

1 Make sure that the Bluetooth radio on your CK3 is enabled and

that your CK3 is visible and connectable.

2 Make sure that your Bluetooth scanner is on.

3 With your Bluetooth scanner, scan the Bluetooth EasySet

connection configuration label.

4 When prompted, enter the passcode for your scanner. The default

passcode for Intermec Bluetooth scanners is 0000.

5 Tap Finish.

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To connect to a Bluetooth scanner with the Wireless Scanning Wizard

1 Select Start > Settings > the System tab > Wireless Scanning.

2 Follow the onscreen instructions to connect to a scanner.

Configuring Bluetooth Communications for Wireless Printing

To configure your CK3 for Bluetooth wireless printing, you need to:

• make sure Bluetooth power is on. For help, see the procedure in

“Configuring Bluetooth Communications” on page 34.

• create an application that opens the wireless printing COM port

on your CK3. For help, see the Bluetooth Resource Kit, part of the Intermec Developer Library (IDL), available from the Intermec web site at www.intermec.com/idl.

• select the current wireless printer on the CK3. For help, see the

next procedure.

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To select the current wireless printer

1 Select Start > Settings > the System tab > Wireless Printing.

2 Tap Search to find a printer, or tap Manual to enter a device

address. Follow the onscreen instructions to select the current wireless printer.

3 (Optional) Tap Print Test Page. The printer prints out the test

page.

Note: You can also print wirelessly using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports. For help, see the IDL, available from the Intermec web site at

www.intermec.com/idl.

Connecting to a Bluetooth Audio Device

Use the Bluetooth Audio applet to discover, activate, and connect to Bluetooth audio devices such as a Bluetooth headset.

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To connect to a Bluetooth audio device

1 Select Start > Settings > the System tab > Bluetooth Audio. The

Bluetooth Audio screen appears.

2 Follow the onscreen instructions to connect to a Bluetooth audio

device.

Configuring Ethernet Communications

You connect your CK3 to your Ethernet network with an Ethernet cable and one of these accessories:

• AD20 single dock with an AA12 Ethernet adapter

• AD21 Ethernet multidock

To use your CK3 in an Ethernet network

1 Connect your CK3 to an Ethernet network with an AD20 or AD21.

Ethernet communications is automatically enabled on your CK3.

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2 Configure these network parameters:

• If you have a DHCP server, enable DHCP.

• If you do not have a DHCP server, set these parameters:

a IP address

b Subnet mask

c Default router

3 If necessary, set these parameters:

• Primary and secondary DNS servers

• Primary and secondary WINS servers

4 Make sure that your CK3 is communicating with the network and

that the network can see your CK3.

Using Serial and USB Communications

You can use these CK3 accessories to transmit data to and receive data from another device through serial or USB communications:

• AD20 single dock

• AV10 vehicle dock

• AA21 RS-232 adapter

For more information about these accessories and how to order them, see “Accessories” on page 94.

Checking the Status of Your Wireless Connection

After you configure your wireless settings, you can use iConnect to check the status of your connection. You can also use iConnect to configure the network settings and test the connection of your CK3 against the network.

To check the status of your wireless connection

1 Tap the iConnect icon ( ) in the lower right corner of the Today

screen.

2 From the iConnect menu, select Status > Wireless. The Wireless

Status screen appears and checks the connection.

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To configure the network settings

• From the iConnect menu, tap Tools > Wireless Settings.

To test the connection of your CK3 against your network

• From the iConnect menu, select Tools > Ping Test.

Configuring Wireless Security

The CK3 provides four types of security for your wireless network:

• Wi-Fi Protected Access 2 (WPA2™)

• Wi-Fi Protected Access (WPA)

• 802.1x

• WEP

This section explains how to configure wireless security on your CK3. If you choose not to use security, see “Disabling Security” on

page 52. Intermec recommends that you always implement security.

You must use either Funk or Microsoft security to implement your security solution. For details, see the next section, “Choosing

Between Funk and Microsoft Security.”

If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this section also assumes that your authentication server and authenticators are properly configured.

Note: Your security choice does not depend on your authentication server. For example, you can choose Funk security if you use Microsoft Active Directory

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Chapter 2 — Connecting and Configuring the CK3

Choosing Between Funk and Microsoft Security

The CK3 supports both Funk and Microsoft security. The option you choose depends on your network security needs.

Understanding Microsoft and Funk Security

Security Choice Description

Microsoft Microsoft security dynamically selects wireless networks

based on your preferences. If you are primarily using the CK3 to connect to Wi-Fi hotspots, you may want to use Microsoft security.

To use Microsoft security, you need to select it as your security choice. For help, see “Selecting Microsoft as

Your Security Choice” on page 47.

Funk (default) Funk security offers features that are similar to Microsoft

security, but Funk also offers these features:

• CCX v4.0 compliance

• Support for LEAP and TTLS

• Configuration of up to four profiles

If you are using the CK3 in a static environment that requires a high level of security, you should use Funk security.

To use Funk security, you need to select a profile. For help, see the next section, “Selecting a Funk Security Profile.”

Selecting a Funk Security Profile

You can define up to four profiles for Funk security. Different profiles let your CK3 communicate in different networks without having to change all of your security settings. For example, you may want to set up one profile for the manufacturing floor and one for the warehouse. By default, the active profile is Profile 1.

Note: You can also use the Profile Wizard to configure most wireless security settings. To start the Profile Wizard, tap the iConnect icon ( ) in the lower right corner of the Today screen and select Tools > Wireless Settings.

To select a Funk security profile

1 Start Intermec Settings.

2 Choose Communications > 802.11 Radio > Funk Security.

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3 Tap a profile to expand it.

4 (Optional) In the Profile Label text box, enter a meaningful name

for your profile.

5 Configure your security settings. For help, see the next sections.

6 Repeat Steps 3 through 5 for each profile you want to define.

7 Select one profile as the active profile by tapping Active Profile

and choosing a profile from the list.

8 Save your settings.

Configuring WPA Security With Funk Security

Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA-PSK, or WPA2-PSK security on your CK3 with Funk security.

To configure WPA-802.1x or WPA2-802.1x with Funk security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For Association, choose WPA or WPA2. Encryption

automatically defaults to TKIP or AES, respectively.

7 For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS and press

Enter.

8 If you choose TTLS or PEAP:

a For Prompt for Credentials, choose Enter credentials now.

Note: You can use Prompt for Credentials to troubleshoot your network connection.

b Tap User Name, enter your user name, and press Enter.

c Tap User Password, enter your password, and press Enter.

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d For Validate Server Certificate, choose Yes and press Enter.

Note: The correct date must be set on your CK3 when you

enable Validate Server Certificate.

If you choose TLS:

a Load a user and root certificate on your CK3. For help, see

“Loading a Certificate” on page 50.

b Enter a User Name and Subject Name.

c For Validate Server Certificate, choose Yes and press Enter.

d (Optional) To increase your level of security, enter a Server 1

Common name and a Server 2 Common name.

9 Save your settings and exit Intermec Settings.

To configure WPA or WPA2 with Funk security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For Association, choose WPA or WPA2 and press Enter.

7 For 8021x, choose None and press Enter.

8 For Pre-Shared Key, enter the pre-shared key or passphrase.

The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the access point. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CK3 internally converts it to a pre-shared key.

This value must match the passphrase on the authenticator.

9 Save your settings and exit Intermec Settings.

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Configuring 802.1x Security With Funk Security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For Association, choose Open and press Enter.

7 For Encryption, choose WEP and press Enter.

8 For Authentication, choose TTLS, PEAP, or TLS and press

Enter.

9 If you choose TTLS or PEAP:

a Tap User Name, enter your user name, and press Enter.

b Tap Password prompt, choose Enter password now, and

press Enter.

Note: You can use Password prompt to troubleshoot your

network connection.

c Tap User Password, enter your password, and press Enter.

d For Validate Server Certificate, choose Yes and press Enter.

If you choose TLS:

a Load a user and root certificate on your CK3. For help, see

“Loading a Certificate” on page 50.

b For Validate Server Certificate, choose Yes and press Enter.

c Enter a User Name and Subject Name.

d (Optional) To increase your level of security, enter a

Server 1

Common name and a Server 2 Common name.

10 Save your settings and exit Intermec Settings.

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Configuring LEAP Security on Your CK3

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For 8021x, choose LEAP and press Enter.

7 For Association, choose Open, WPA, WPA2, or Network EAP

and press Enter. Encryption automatically defaults to TKIP if you choose WPA, AES if you choose WPA2, and WEP if you choose Open or Network EAP.

8 For Prompt for Credentials, choose Enter credentials now.

9 Tap User Name, enter your user name, and press Enter.

10 Tap User Password, enter your password, and press Enter.

11 Save your settings and exit Intermec Settings.

Configuring Static WEP Security With Funk Security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For Association, choose Open and press Enter.

7 For Encryption, choose WEP and press Enter.

8 For 8021x, choose None.

9 Define a value for the keys you want to use. You can define up to

four keys (Key 1 through Key 4).

Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5- byte value

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for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs.

10 For Transmit key, choose the key you want to use for

transmitting data.

11 Save your settings and exit Intermec Settings.

Selecting Microsoft as Your Security Choice

The default security setting is Funk. If you want to use Microsoft security, you need to select it as your security choice. After you select Microsoft as your security choice, you will be prompted to save your settings and reset your CK3 for your change to take effect.

With Microsoft as your security choice, you can configure:

• WPA.

• 802.1x.

• Static WEP.

To select Microsoft security as your security choice

1 Select Start > Settings > the System tab > Intermec Settings. The

Intermec Settings application appears.

2 Select Communications > 802.11 Radio > Security Choice.

3 From the Security Choice list, select Microsoft Security and save

your settings. An alert box appears telling you that you must save your settings and warm boot the CK3 for the new security choice to take effect.

4 Tap Yes. The CK3 resets and starts with Microsoft Security as the

Security Choice.

Configuring WPA Security With Microsoft Security

Use these procedures to set WPA-802.1x and WPA-PSK security on your CK3 with Microsoft security.

To enable WPA-802.1x with Microsoft security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Start Intermec Settings.

3 Choose Communications > 802.11 Radio > Microsoft Security.

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4 For Infrastructure Mode, choose Infrastructure.

5 For Network Authentication, choose WPA. Data Encryption

automatically defaults to TKIP.

6 For 802.1x Authentication, choose either TLS or PEAP.

7 If you choose TLS:

a Select Properties and tap the Run App button. The Auth.

Settings dialog box appears.

b Tap the Select button.

c Select your certificate from the list and press Enter. The User

Logon dialog box appears.

d Enter a User Name and Domain and press Enter.

If you choose PEAP:

a Select Properties and tap the Run App button. The Auth.

Settings box appears.

b Select Validate Server and press Enter. When the radio starts

to authenticate, the Network Password dialog box appears.

c Enter a User Name and Password and select Save Password.

d (Optional) In the Domain field, enter the Active Directory

domain associated with the user account.

e Press Enter.

8 Save your settings and exit Intermec Settings.

To enable WPA-PSK With Microsoft Security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Start Intermec Settings.

3 Choose Communications > 802.11 Radio >

Microsoft Security.

4 For Infrastructure Mode, choose Infrastructure.

5 For Network Authentication, choose WPA-PSK. Data

Encryption automatically defaults to TKIP.

6 For Pre-Shared Key, enter the pre-shared key or the passphrase.

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The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CK3 internally converts it to a pre-shared key.

This value must match the passphrase on the authenticator.

7 Save your settings and exit Intermec Settings.

Configuring 802.1x Security With Microsoft Security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Start Intermec Settings.

3 Choose Communications > 802.11 Radio > Microsoft Security.

4 For Infrastructure Mode, choose Infrastructure.

5 For Network Authentication, choose Open.

6 For Data Encryption, choose WEP.

7 For 802.1X Authentication, choose TLS or PEAP.

8 If you choose TLS:

a Select Properties and tap the Run App button. The Auth.

Settings box appears.

b Tap the Select button.

c Select your certificate from the list and press Enter. The User

Logon dialog box appears.

d Enter a User Name and a Domain. and press Enter.

If you choose PEAP:

a Select Properties and tap the Run App button. The Auth.

Settings box appears.

b Select Validate Server and press Enter. When the radio starts

to authenticate, the Network Password dialog box appears.

c Enter a User Name and Password and select Save Password.

d (Optional) In the Domain field, enter the domain.

e Press Enter.

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9 For Network Key Setting, choose Automatic.

10 Save your settings and exit Intermec Settings.

Configuring Static WEP Security With Microsoft Security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Start Intermec Settings.

3 Choose Communications > 802.11 Radio > Microsoft Security.

4 For Network Authentication, choose Open.

5 For Data Encryption, choose WEP.

6 For Network Key Setting, choose Enter Key and Index.

7 For Network Key Value, enter an ASCII key or a hex key that is

either 5 bytes or 13 bytes long depending on the capability of the radio.

Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs.

8 For Network Key Index, select the key you want to use for data

transmission.

9 Save your settings and exit Intermec Settings.

Loading a Certificate

If you choose to use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CK3 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key. They contain a public key and the entity name that owns the key. Each certificate is issued by a certificate authority.

To import a certificate

1 Tap the iConnect icon ( ) in the lower right corner of the Today

screen. The iConnect pop-up menu appears.

2 Select Tools > Wireless Settings. The Profile Wizard appears.

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3 Tap Edit Selected Profile > the Security tab.

4 For 8021x Security, select PEAP, TLS, or TTLS.

5 Tap Get Certificates.

6 To import a root certificate:

a Tap the <<< button next to the Import Root Certificate field

to select the root certificate (DER-encoded .cer file) to import.

b Click Import Root Cert to install the selected certificate.

To import a user certificate:

a Tap the <<< button next to the Certificate Path field to select

the user certificate (DER-encoded .cer file without the private key) to import.

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b Tap the <<< button next to the Key Path field to select the

private key (.pvk file) which corresponds to the user certificate you selected.

To import a certificate from an IAS server:

a Tap Web Enrollment.

b Enter the User, Password, and Server (IP address) to log into

the server.

c Tap OK. A dialog box appears asking if you want to load the

root certificate.

d Tap OK. The Enrollment Tool message box appears telling you

that the certificate has been added.

e Tap OK to close the message box.

Disabling Security

If you choose not to use security with your wireless network, you can disable it on the CK3. Intermec recommends that you always set security in your network.

To disable security

1 Open Intermec Settings.

2 Choose Communications > 802.11 Radio > Microsoft Security.

3 For Network Authentication, choose Open.

4 For Data Encryption, choose Disabled.

5 Close Intermec Settings.

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Developing and Installing Applications

This chapter contains guidelines for developing applications for the CK3 and contains these sections:

• Developing Applications for the CK3

• Installing Applications on the CK3

• Freeing Up Virtual Memory for Applications

• Launching an Application Automatically

• Upgrading the System Software

Chapter 3 — Developing and Installing Applications

Developing Applications for the CK3

Use the Intermec Resource Kits to develop applications to run on the CK3. The Resource Kits are a library of C++, .NET, Java, and web components grouped by functionality that you can use to create applications for the computer. The Resource Kits are part of the Intermec Developer Library (IDL), and can be downloaded from the Intermec web site at www.intermec.com/idl.

For more information, see the Intermec Developer Library Resource

Kit Developer’s Guide.

Packaging Your Application

For very simple applications, the executable file may be the only file you need to deploy. More typically, you will have a set of files to install.

Intermec recommends using .cab files to install your applications. The CK3 uses standard Windows Mobile .cab files and will install third-party .cab files.

Choosing a Target Location

You can have your .cab file place your application in any of these memory locations on the CK3:

• The ObjectStore.

• The optional microSD card. Depending on available disk space,

you may want to consider installing your application files on the microSD card. Using a card creates the Storage Card folder on the CK3.

• The non-volatile Flash File Store. Applications and data in the

Flash File Store will persist through a clean boot.

Note: The Flash File Store may be erased if you reflash the image.

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Installing Applications on the CK3

You can install applications on your CK3 by using:

• SmartSystems Foundation.

• Microsoft ActiveSync.

• a microSD card.

• the CK3 FTP server.

For more information on installing applications, see the Intermec

Developer Library Resource Kit Developer’s Guide.

Installing Applications Using SmartSystems Foundation

You can use the SmartSystems console to drag-and-drop Intermec applications onto your CK3. The console is part of SmartSystems Foundation. For more information, see “Managing the CK3 Using

SmartSystems Foundation” on page 28.

To use SmartSystems console to install an application

1 Download your application file from the Intermec web site and

unzip it on your desktop PC.

2 Double-click the application file to install it. The application file

should appear in the Software Vault.

3 From the SmartSystems console in the Software Vault, drag-and-

drop the application onto each CK3 in your network, or drop the application on a group of CK3s contained in a folder.

You can also use SmartSystems Scan-to-Connect to connect the CK3 to your network and install software. For more information, see the SmartSystems Foundation console online Help.

Installing Applications Using Microsoft ActiveSync

When you only have a few computers to update with applications, you can copy files using Microsoft ActiveSync.

This procedure assumes that Microsoft ActiveSync is installed on your PC and is up and running. For more information on installing and using ActiveSync, see “Connecting to a PC” on page 28.

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To install an application on the computer using ActiveSync

1 Connect to the CK3 via ActiveSync. For help, see “Connecting to

a PC” on page 28.

2 Copy the .cab files from your development PC to the CK3.

3 Warm boot or cold boot the CK3.

4 After the boot process is finished, browse to the .cab files and tap

the files to install them.

Installing Applications Using a Storage Card

For information on installing the microSD card in the CK3, see

“Using a microSD Card” on page 23.

To install applications using the storage card

1 Copy your application file to the microSD card.

2 Install the microSD card in the CK3.

3 On your CK3, browse to the Storage Card folder and run your

application.

Installing Applications Using the FTP Server

The CK3 has a built-in FTP server that connects to a network through Ethernet, 802.11, or WAN (Wireless Access Network). You can use the server to transfer your application file to the computer. Because you can create FTP scripts to automate the process of copying files to the computer, this option is useful when you need to send files to a large number of computers.

The easiest way to manage the FTP server is to enable the FTP menu within iConnect.

To enable the FTP menu

• Create this DWORD registry key and set it to a value of 1:

HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\ShowFTPMenu

The iFTP menu is available the next time you start iConnect.

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To manage the state of the FTP server

• Modify these existing registry keys:

HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpAutoStart HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpHeartbeat

where 1 = enable and 0 = disable.

Freeing Up Virtual Memory for Applications

You can use the InstallSelect application to free up virtual memory and create more space to load and run custom applications.

Note: InstallSelect is designed for use only by administrators, developers, integrators, or Intermec service representatives. Do not run InstallSelect while using any other applications.

When you free up virtual memory, you reduce the amount of virtual memory used by portions of the SmartSystems Platform Bundle (SSPB) by removing value-added software features. Be sure to back up any related files that you want before you use the InstallSelect application. For more information on SSPB, see “Upgrading the

System Software” on page 60.

Removing software features may result in loss of computer functionality or the ability to manage device settings. Contact your Intermec service representative for information about each software feature before making changes.

To free up virtual memory

1 Go to Start > Programs > File Explorer.

2 Tap the arrow next to My Documents and select My Device.

3 Tap the Windows folder and scroll down to find InstallSelect.

4 Tap InstallSelect. The Install Select application starts and

displays a Caution message box.

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5 Tap OK to close the box.

6 Clear the check box of any components you do not want installed

after a clean boot. For a description of each component, see the next table.

By default, components already installed on the computer are automatically checked to be installed again after you perform a clean boot.

7 Tap Apply to initiate the clean boot and install only the files that

are selected.

8 Tap Yes to continue with the clean boot. The computer performs a

clean boot and restarts with all of the checked components installed.

InstallSelect Software Components

Component Name Description

Data Collection & Intermec Settings

Funk Wireless Security

Printer Support Provides Intermec printer driver support.

58 CK3 Mobile Computer User’s Manual

Data collection and Intermec Settings. Also includes on-unit SDK libraries.

If you disable this .cab file, you cannot scan or collect data on the device and you cannot use Intermec Settings.

Intermec security supplicant that provides a wireless security solution with several features that are not supported by Microsoft.

Chapter 3 — Developing and Installing Applications

InstallSelect Software Components (continued)

Component Name Description

Intermec DHCP Client

Bluetooth Provides the Intermec Bluetooth application support.

Avalanche Enabler Enables the client to the Wavelink Device Management

Provides the Intermec DHCP client application.

solution.

Depending on the options you selected for your CK3, you may see other components available from the InstallSelect application.

Launching an Application Automatically

There are two ways to automatically launch your application when you perform a reset on the computer:

• Make sure your .cab file places a shortcut to your application in

the \Windows\StartUp folder.

• Configure AutoRun.exe to launch your application.

AutoRun.exe automates operations on your CK3. You can configure AutoRun.exe through the AutoRun data file (AutoRun.dat). For compatibility with other Intermec computers, you can place a copy of AutoRun.exe in the same folder as your AutoRun.dat file.

To create and install the AutoRun.dat file on your computer

1 Create a folder called System on your CK3.

2 On your PC, open the Notepad application.

3 Write commands for AutoRun.dat using the supported AutoRun

script commands. For help, see the next table.

4 Save the Notepad file as AutoRun.dat.

5 Copy the AutoRun.dat file to the System folder on your CK3.

During every boot, the system scans for AutoRun.dat in the System folder.

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AutoRun supports the following script commands in AutoRun.dat.

AutoRun Script Commands

Command Description

EXEC Launches a specified program and waits for it to finish (up to 10

minutes).

CALL Processes a specified file of commands and returns.

CHAIN Processes a specified file of commands and does not return.

RUN Loads and runs a specified program.

LOAD Loads and runs a specified program.

AutoRun handles quoted file names for the first parameter, which allows you to specify path names or file names that contain white spaces. AutoRun only supports one set of quotes per command.

Upgrading the System Software

When you upgrade your computer, you are updating the operating system (OS) and the SmartSystems Platform Bundle (SSPB) files.

The SSPB files are stored on the DiskOnChip and deliver Intermec Value Add (IVA) functionality such as data collection, configuration, the Intermec wireless security suite, and SmartSystems Foundation. As new features are added to these components, you can upgrade your SSPB files without needing to upgrade the operating system. Alternately, you can choose to upgrade only the operating system if you need new functionality. If you upgrade the operating system, you will need to reinstall SSPB files.

There are two ways to upgrade your computer:

• You can upgrade your computer using a storage card. For help, see

the next section, “Upgrading the CK3 Using a microSD Card.”

• You can upgrade your computer using the SmartSystems Console.

For help, see “Upgrading the CK3 Using SmartSystems

Foundation” on page 62.

You need to download the latest upgrade files from the Intermec web site to your PC.

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To download the upgrade files

1 Start your web browser and go to the Intermec web site at

www.intermec.com.

2 Go to Support > Downloads.

3 Click the link to search the product downloads.

4 Select your computer from the Downloads list. The Downloads

page displays all of the downloads available for your computer.

5 Download the upgrade file you need. If you want to upgrade both

the OS and the SSPB, you will need to download both files.

Upgrading the CK3 Using a microSD Card

To use a microSD card to upgrade the computer, you need an SD card reader and a microSD adapter card formatted as FAT16.

To upgrade the operating system using a microSD card

1 Insert a microSD card into a microSD adapter card and then place

it in the storage card reader connected to your PC.

2 Copy all required OS upgrade files to the microSD card.

3 Remove the battery by pressing the release button.

4 Remove the microSD card from the adapter card and insert it into

the CK3.

5 Place the CK3 with the battery removed, in a dock connected to

external power and press the Reset button (using a stylus) located in the battery cavity on the back of the CK3. For help, see “Cold

Booting the CK3” on page 77.

6 Remove the microSD card when the Installation Complete menu

appears.

7 Remove the CK3 from the dock and replace the battery.

To upgrade the SSPB using a microSD card

1 Insert a microSD card into a microSD adapter card and then place

it in the storage card reader connected to your PC.

2 Copy all required SSPB upgrade files to the microSD card.

3 Remove the microSD card from the adapter card and insert it into

the CK3.

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4 Using the stylus, press the Reset button in the battery

compartment.

5 Press and hold as you insert the battery back into the CK3.

6 Continue to hold until a Warning message appears.

7 Release , read the message, and press either button on the right

side to continue.

8 Perform the screen alignment and wait for the CK3 to load files

from the microSD card.

When the progress is complete, the CK3 warm boots to reset the configuration.

9 Remove the microSD card and delete the files.

10 Set the date, time, and network communication parameters to

reestablish communications with the other devices in the wireless network.

Upgrading the CK3 Using SmartSystems Foundation

You can use the SmartSystems console to upgrade the operating system on your CK3. The console is part of SmartSystems Foundation and is available from the Intermec web site through the Intermec Developer Library (IDL). Before you can upgrade your CK3, you need:

• SmartSystems Foundation. To download SmartSystems

Foundation, go to www.intermec.com/idl and open the Device Management page.

• the device upgrade .exe file. This file is available from the Intermec

web site at www.intermec.com. Go to Support > Downloads. Make sure the file you select is for your language.

To upgrade the computer using SmartSystems Foundation

1 Install SmartSystems Foundation on your PC and open the

SmartSystems console.

2 Make sure the SmartSystems console and CK3 are on the same

subnet.

3 Make sure your CK3 is either in a communications dock or

charging dock or the device power management is disabled.

4 Download the device upgrade .exe file to your PC.

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5 Double-click the .exe file on your PC. An InstallShield application

starts and walks you through the process of extracting the upgrade files to the default location.

Note: Do not change the default location where InstallShield extracts the files. The SmartSystems console requires the files to be in this location.

6 From the SmartSystems console, locate the device upgrade to

install.

7 Drag the application to each CK3 you want to upgrade or to a

group of CK3s in a folder.The SmartSystems console installs the upgrade on your computers.

After the download is complete, your CK3 replaces the operating system and automatically performs a cold boot.

Note: The SmartSystems console indicates that your CK3 is offline, by displaying a red stop sign symbol, until the CK3 reboots and reconnects to the system.

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64 CK3 Mobile Computer User’s Manual

Troubleshooting and Maintaining the CK3

This chapter contains possible solutions to problems you may encounter while using the CK3. This chapter also contains information on booting the computer and these topics:

• Calling Product Support

• Troubleshooting Your CK3

• Resetting the CK3

• Cleaning the Scanner Window and Screen

Chapter 4 — Troubleshooting and Maintaining the CK3

Calling Product Support

If you cannot find the answer to your problem in “Troubleshooting

Your CK3” on page 67, you can visit the Intermec technical

knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support. If you still need help after visiting Knowledge Central, you may need to call Product Support.

To talk to an Intermec Product Support representative, call

1-800-755-5505.

Before you call Intermec Product Support, make sure you have the following information ready:

• Serial number

• Configuration number

• Operating system version

• SmartSystems Platform Bundle (SSPB) version

• If you are using security, know the type (Funk or Microsoft) and

the full set of parameters

• Power management settings

• If you are using Intermec Terminal Emulation (ITE), know the

version and protocol

• If you are not using ITE, know the language your custom

application was written in and the tools you used to create it

You can find most of the information listed above in Intermec Settings. Consult your application developer for information on your custom application.

To find your configuration number

• Look at the CN field of the configuration label on the back of your

CK3.

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To find your operating system version

1 Tap Start > Internet Explorer.

2 Tap the Intermec logo. The Intermec page appears and displays

the version of the operating system and the SmartSystems Platform Bundle (SSPB) loaded on your CK3.

Troubleshooting Your CK3

Use this section to troubleshoot some common problems you may experience with your CK3.

Note: If you send the CK3 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer.

Problems While Configuring the CK3

Problem Possible Solution

You scan a configuration command, such as Beeper Volume, and you hear three low beeps and nothing happens.

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If you are working in Intermec Settings, you cannot scan configuration commands. Exit the application to scan configuration commands.

Chapter 4 — Troubleshooting and Maintaining the CK3

Problems While Configuring the CK3 (continued)

Problem Possible Solution

You scan or enter an option for the Scanner Model configuration command, and you hear three low beeps and nothing happens.

You cannot type a character on the keypad or you can only type uppercase or lowercase letters.

You press and nothing happens.

You may have scanned or entered a Scanner Model command that does not apply to the type of scanner that you have installed. Try scanning or entering the Scanner Model command again and select an option for the type of device you are using.

You may have locked a modifier key on the keypad. Press the necessary key sequence to unlock the key. For help, see “Using the Keypad” on page 8.

• Make sure the backlight is on.

• Make sure you have a charged battery that is

installed correctly. For help, see “Charging the

Battery” on page 5.

• The battery may be discharged. Replace the battery

with a spare charged battery, or charge the battery.

• Reset the CK3. For help, see “Resetting the CK3”

on page 77.

You insert a microSD card and cannot find the SDMMC Disk folder on the CK3. Or, you insert a bootable SD card and the CK3 does not boot from the card.

The Battery status LED is on.

• The microSD card may not be installed correctly.

Insert the microSD card as described in Steps 2 through 4 of “Using a microSD Card” on

page 23.

• The microSD card may be damaged. Try another

microSD card.

• If the battery status LED is a steady green, the

battery is more than 95% charged and computer is on a charger.

• If the battery status LED is blinking red, then the

battery is low. Replace or charge the battery.

• If the battery status LED is a steady red, the main

battery is on charge.

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Problems While Configuring the CK3 (continued)

Problem Possible Solution

The computer appears to be locked up and you cannot enter data.

• Press the power key to turn off the CK3, and then

press the power key again to turn it on.

• Press and hold the power key 5 seconds to warm

boot the CK3.

• Try reloading the firmware. For help, see

“Upgrading the System Software” on page 60.

• If the CK3 does not boot or reset, contact your

Intermec representative for help.

You tap the screen and nothing happens.

Align your screen. For help, see “Aligning the Touch

Screen” on page 15.

Problems With Wireless Connectivity

Problem Possible Solution

When you turn on the CK3 after it was suspended for 10 to 15 minutes or longer, the CK3 can no longer send or receive messages over the network.

The CK3 is connected to the network, and you move to a new site to collect data. Now, your CK3 is not connected to the network.

The CK3 appears to be connected to the network, but you cannot establish a terminal emulation session with the host computer.

The host may have deactivated or lost the current terminal emulation session. In a TCP/IP direct connect network, turn off the “Keep Alive” message from host to maintain the TCP session while the computer is suspended.

Move closer to an access point or to a different location to reestablish communications until you reconnect with the network. Any data collected while out of range is transmitted over the network.

There may be a problem with the host computer, with the connection between the Intermec Application Server and the host computer, or with the connection between the access point and the host computer. Check with network administrator to make sure the host is running and allowing users to login to the system.

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Problems With Wireless Connectivity (continued)

Problem Possible Solution

The CK3 appears to be connected to the network, but the host computer is not receiving any information from the CK3.

There may be a problem with the connection between the access point and the host computer. Check with network administrator or use your access point user’s manual.

Problems While Configuring 802.1x Security

Problem Possible Solution

The CK3 indicates that it is authenticated, but it does not communicate with the host.

The CK3 does not appear to be authenticating and a network connection icon does not appear on the toolbar.

A network connection icon appears in the toolbar, but then disappears.

You are setting up multiple access points in a network, with different SSIDs, and the connection fails.

Make sure the CK3 IP address, host IP address, subnet mask, default router are configured for the network.

• The CK3 may not be communicating with the

access point. Make sure the CK3 network name matches the access point network name (SSID).

• The 802.1x security network may not be active.

Make sure the server software is properly loaded and configured on the server PC. See server software documentation for help.

• The CK3 may not be communicating with the

intended access point. Make sure the CK3 network name matches the access point network name. Default network name is “INTERMEC.”

• The access point may not be communicating with

the server. Ensure the access point is turned on, properly configured, and has 802.1x security enabled.

When you change the SSID, the WEP key values are not saved. Configure the WEP key values and save your changes.

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Problems While Configuring 802.1x Security (continued)

Problem Possible Solution

The CK3 indicates it is not authenticated.

Make sure that:

• the User Name and Password parameters on the

CK3 match the user name and password on the authentication server. You may need to configure the password on both the CK3 and the authentication server.

• on your authentication server, the user and group

are allowed and the group policy is allowed to log into the server. For help, see the documentation that shipped with your authentication server software.

• the IP address and secret key for the access point

match the IP address and secret key on the authentication server. You may need to configure the IP address and secret key on both your access point and authentication server.

• the authentication server software is running on

the server PC.

You clean boot the CK3 and this message appears, “The server certificate has expired or your system date is incorrect.”

When you clean boot the CK3, the date and time are not saved. Configure the date and time and save your changes.

Problems While Scanning Bar Codes

Problem Possible Solution

You press the Scan button, but you cannot see a red beam of light.

• You may be too far away from the bar code label.

Try moving closer to the bar code label and scan it again.

• You may be scanning the bar code label “straight

on.” Change the scanning angle and try again.

• •Move within two feet of a wall to test the effective

scan of the scanner. For help scanning bar codes, see “Scanning Bar Codes” on page 17.

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Chapter 4 — Troubleshooting and Maintaining the CK3

Problems While Scanning Bar Codes (continued)

Problem Possible Solution

The input device attached to the CK3 does not work well or read bar code labels very quickly.

When you release Scan button, the Good Read LED does not turn off.

The scanner does not read the bar code label.

Set the Scanner Model command to the specific attached input device. Check enabled bar code symbologies and enable only the symbologies being used.

If the CK3 is configured to use continuous/edge triggering, the Good Read LED stays on.

If the CK3 is configured to use level triggering, there may be a problem. Press the Scan button or pull the trigger again without scanning a bar code label. If the LED is still on, contact your local Intermec representative.

• Aim the scanning beam so that it crosses the entire

bar code label in one pass. Try changing the scan angle.

• Check the quality of the bar code label, Scan a bar

code label that you know scans well. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan.

• Make sure the bar code symbology is enabled. For

help, see “Using Intermec Settings Directly on

the CK3” on page 31.

• Make sure the application is accepting input by

scanning a bar code. You may need to type this information instead.

The scanner does not read the bar code labels quickly, or the scanning beam seems to be faint or obscured.

The scanned bar code data that appears in your application does not match the data encoded in the bar code label.

The scanner window may be dirty. Clean the window with a solution of ammonia and water. Wipe dry. Do not allow abrasive material to touch the window.

The CK3 may have decoded the bar code label in a different bar code symbology. Try scanning the bar code label again. Make sure you scan the entire label.

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Checking 802.11 Network Status

If you have trouble connecting to your 802.11 wireless network:

• Make sure you have correctly set network parameters on the CK3.

• Check your wireless security settings.

Follow the next procedure to use iConnect to verify available access points and networks, check signal strength, and view other diagnostics. If you need to contact Intermec Product Support, this information can be helpful in troubleshooting wireless network connection issues.

To use iConnect to verify network status

1 Tap the iConnect icon ( ) in the lower right corner of the CK3

screen.

2 Choose Status > Wireless.

3 Tap Advanced. The diagnostics screen appears.

The ISpy tab shows:

• the MAC address and IP address of the 802.11 radio.

• network association status, including the SSID and MAC

address of the access point

• security configuration.

• radio transmit power and signal strength information.

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4 Tap the Scan tab to view a list of available 802.11 networks. The

list includes the signal strength, channel, and MAC address for each network.

• Tap Scan to refresh the screen.

5 Tap the Supp tab to view radio supplicant information, including

a list of supplicant events and authentication status.

• To verify the settings for the currently active security profile,

tap Configure Profile. The Profile Wizard for the active profile appears.

• To try reconnecting to the network, tap Reconnect.

• To delete the events in the list, tap Clear Events.

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6 Tap the Ping tab to run a ping test to the host.

To run a ping test:

a In the Host field, enter the IP address of the host.

b From the Repetitions list, choose the number of times the

CK3 will ping the host.

c Tap Ping. The graph shows the amount of time it takes for the

host to return the ping. Tap List to see this information in a list format.

7 Tap the RSSI tab to view the received signal strength of the host

signal.

The information box includes the current signal strength, host SSID name, MAC address, data rate, and transmit power.

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• Tap Mark to place an arrow marker above the graph.

8 Tap the Conf tab to set up a log file that lists RSSI history.

This screen includes the 802.11 radio driver version and available radio modes.

To create a log file:

a Check the Log to File check box.

b (Optional) Change the sample period and number of samples

displayed.

c Tap Log File. The Save As screen appears.

d (Optional) Change the name of the saved log file, the folder to

which the file will be saved, the content type (log or text), and the location.

e Tap Save.

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Resetting the CK3

You seldom need to reset the CK3. However, you do need to reset the CK3 when an application is locked up and does not respond, when you upgrade the firmware, or when you reflash the CK3. The CK3 uses the configuration currently saved in flash memory during the reset process.

There are three ways to reset the CK3:

• Warm boot

• Cold boot

• Clean boot

Warm Booting the CK3

If your CK3 has a charged battery installed but does not resume after you press the Power key, or if the computer or an application is locked up, you may need to warm boot the CK3.

To warm boot your CK3

• Press and hold for 5 seconds.

Chapter 4 — Troubleshooting and Maintaining the CK3

Or,

• From the SmartSystems console, right-click the CK3 and select

Intermec Power Tools > Warm Boot Device.

The CK3 shuts down, restarts, and goes through the initialization process.

Cold Booting the CK3

If the CK3 or application is locked up and does not respond to a warm boot, follow this procedure to perform a cold boot.

Performing a cold boot may result in data loss. When you cold boot the CK3, cached disk data may not be saved, so transactional data may be lost.

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Reset button

To cold boot your CK3

1 Press and hold for about 2 seconds to suspend the CK3.

2 Remove the battery.

3 Use the stylus to press the reset button in the battery

compartment of the CK3.

Do not use force or a sharp object when pressing the reset button. You may damage the reset button.

4 Replace the battery.

Clean Booting the CK3

If the CK3 does not warm boot or cold boot, you may need to perform a clean boot. When you clean boot the CK3, the CK3 only loads files and applications that are absolutely required by the operating system. Perform a clean boot to get the CK3 up and running so that you can run diagnostic tests to troubleshoot the normal boot process.

The clean boot process erases the CK3 memory, including all applications and data files in the object store. To preserve applications through a clean boot, store them in the Flash File Store. For more information, see “Installing Applications on the

CK3” on page 55.

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Reset button

To clean boot the CK3

1 Press and hold for about 2 seconds to suspend the CK3.

2 Remove the battery.

3 Use the stylus to press the reset button in the battery

compartment of the CK3.

4 Replace the battery.

5 Press and hold both and the PTT button.

6 Continue to hold and PTT until the “Clean boot the system?”

prompt appears on screen.

7 Release the two buttons, read the message, and press the

appropriate button to either proceed with the clean boot or cancel the clean boot.

Note: You can also clean boot your CK3 from the SmartSystems console: right-click the CK3 and select Intermec Power Tools > Clean Boot Device.

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Cleaning the Scanner Window and Screen

To keep the CK3 in good working order, you may need to perform these minor maintenance tasks:

• Clean the scanner window.

• Clean the CK3 screen.

Clean the scanner window and CK3 screen as often as needed for the environment in which you are using the computer. To clean the CK3, use a solution of ammonia and water.

There are no user-serviceable parts inside the CK3. Opening the unit will void the warranty and may cause damage to the internal components.

To clean the scanner window and computer screen

1 Press to turn off the CK3.

2 Dip a clean towel or rag in the ammonia solution and wring out

the excess. Wipe off the scanner window and screen. Do not allow any abrasive material to touch these surfaces.

3 Wipe dry.

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Specifications

Appendix A — Specifications

Physical and Environmental Specifications

Physical Dimensions

Length: 21.69 cm (8.54 in)

Width (at widest part): 8.36 cm (3.29 in)

Height (at tallest part): 4.67 cm (1.84 in)

CK3 Weight

Scan Engine Option With AB17 With AB18

With EV12 14.41 oz 16.32 oz

With EA20X 14.74 oz 16.66 oz

With EX25 15.73 oz 17.64 oz

Power and Electrical Specifications

Operating: Rechargeable lithium-ion battery

Backup: Supercap supplies 10 minutes of bridge

time while replacing the main battery

Electrical rating: x 4,4 V, 2A; x 4,7 V, 1,5A

Temperature and Humidity Specifications

Operating temperature: -10°C to 50°C (14°F to 122°F)

Storage temperature: -20°C to 70°C (-4°F to 158°F)

Charging temperature: 0°C to 45°C (32°F to 113°F)

Relative humidity (operating): 0 to 95% non-condensing

Environmental rating: IP54

Screen Specifications

• 240 RGB x 320 pixels

• 8.9 cm (3.52 in) diagonal square active area, ¼ VGA

• LED backlight with 5 levels of brightness

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Appendix A — Specifications

LCD capable of both portrait and landscape operationKeypad

Options

• Alphanumeric and function keypad

• Numeric and function keypad

• Large numeric and limited function keypad

Bar Code Symbologies

• Australian Post* • GS1 DataBar Omnidirectional

• Aztec* • Info Mail

• BPO (British Post 4-state)* • Interleaved 2 of 5

• China Post • Japan Post*

• Canada Post • Matrix 2 of 5

• Codabar • Maxicode*

• Codablock A • Micro PDF417*

• Codablock F • MSI

• Code 11 • PDF417*

• Code 39 • Planet*

• Code 93 • Plessey

• Code 128/GS1-128 • Postnet*

• DataMatrix* • QR Code*

• Dutch Post* • Standard 2 of 5

• EAN/UPC • Swedish Post

• GS1 Composite* • Telepen

• GS1 DataBar Expanded • TLC 39

• GS1 DataBar Limited

* These symbologies are only available if your CK3 has an extended range area imager or a near-far range area imager.

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Appendix A — Specifications

EV12 Linear Imager Reading Distances

Minimum Reading Distances With 0.12 cm (0.05 in) Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.15 mm (6 mils)

EAN/UPC 0.33 mm (13 mils) 6.1 cm (2.5 in) 22.9 cm (9.1 in)

*Minimum reading distances are measured in the dark (0 lux).

0.25 mm (10 mils)

0.5 mm (20 mils) 1 mm (40 mils)

9.6 cm (3.8 in)

7.1 cm (2.9 in)

6.1 cm (2.5 in)

8.1 cm (3.2 in)

17.9 cm (7.1 in)

20.9 cm (8.3 in)

26.9 cm (10.6 in)

33.9 cm (13.4 in)

0" 16" 12" 8" 4"

2" 6" 10" 14"

EAN/UPC 100%

0.125 mm / 5 mils

0.25 mm / 10 mils

0.5 mm / 20 mils

1 mm / 40 mils

20 10

EV12 Linear Imager Minimum Reading Distances: This graphic does not include the 0.12 cm (0.05 in) setback for the CK3.

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Appendix A — Specifications

Typical Reading Distances With 0.12 cm (0.05 in) Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.15 mm (6 mils)

0.25 mm (10 mils)

0.5 mm (20 mils) 1 mm (40 mils)

9.1 cm (3.6 in)

6.1 cm (2.5 in)

5.1 cm (2.1 in)

7.1 cm (2.9 in)**

EAN/UPC 0.33 mm (13 mils) 5.1 cm (2.1 in) 27.9 cm (11.0 in)

* Typical reading distances are measured in an office environment (200 lux). ** Minimum distance depends on bar code width and scan angle.

19.9 cm (7.9 in)

24.9 cm (9.8 in)

34.9 cm (13.8 in)

50.9 cm (20.1 in)

0" 32" 24" 16" 8"

16"

14"

12"

10"

12"

14"

16"

4" 12" 20" 28"

EAN/UPC 100%

0.125 mm / 5 mils

0.25 mm / 10 mils

0.5 mm / 20 mils

1 mm / 40 mils

40 20

36"

EV12 Linear Imager Typical Reading Distances: This graphic does not include the 0.12 cm (0.05 in) setback for the CK3.

CK3 Mobile Computer User’s Manual 85

Appendix A — Specifications

EA20X Extended Range Area Imager Minimum Reading Distances

Minimum Reading Distances With 0.2 cm (0.08 in) Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.15 mm (6 mils)

EAN/UPC 100%

Data Matrix 0.18 mm (7 mils)

PDF417 0.17 mm (6.6 mils)

*Minimum reading distances are measured in the dark (0 lux).

16.2 cm (6.4 in)

0.20 mm (8mils)

0.25 mm (10 mils)

0.50 mm (20 mils)

1.00 mm (40 mils)

0.33 mm (13 mils) 9.2 cm (3.6 in) 47.8 cm (18.8 in)

0.25 mm (10 mils)

0.38 mm (15 mils)

0.25 mm (10 mils)

0.38 mm (15 mils)

12.2 cm (4.8 in)

9.2 cm (3.6 in)

10.2 cm (4.0 in)

15.2 cm (6.1 in)

17.2 cm (6.8 in)

15.2 cm (6.1 in)

10.2 cm (4.0 in)

15.2 cm (6.1 in)

10.2 cm (3.9 in)

11.2 cm (4.4 in)

21.8 cm (8.6 in)

30.8 cm (12.1 in)

40.8 cm (16.0 in)

70.8 cm (27.9 in)

99.8 cm (39.3 in)

19.8 cm (7.8 in)

28.8 cm (11.3 in)

44.8 cm (17.6 in)

21.8 cm (8.6 in)

32.8 cm (12.9 in)

49.8 cm (19.6 in)

86 CK3 Mobile Computer User’s Manual

Appendix A — Specifications

0" 36"32"28"24"20"16"12"8"4"

10"

0 908070605040302010

PDF417 10 mils

Data Matrix 10 mils

0.15mm/6 mils

0.25 mm / 10 mils

100% contrast

EAN/UPC

0.5 mm / 20 mils

EA20X Extended Range Area Imager Minimum Reading Distances: This graphic does not include the 0.2 cm (0.08 in) setback for the CK3.

CK3 Mobile Computer User’s Manual 87

Appendix A — Specifications

EX25B Near-Far Range Area Imager Reading Distances

1D Symbologies Minimum Reading Distances With 0.24 cm (0.09 in) Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.1 mm (3.8 mils)

EAN 100% 0.33 mm 22.24 cm (7.96 in) 99.76 cm (39.28 in)

* Minimum reading distances are measured in the dark (0 lux).

0.25 mm (10 mils)

0.5 mm (20 mils) 1 mm (40 mils)

1.3 mm (51 mils)

2.5 mm (100 mils)

18.24 cm (7.18 in)

19.24 cm (7.57 in)

40.24 cm (15.84 in)

100.24 cm (39.46 in)

130.24 cm (51.27 in)

31.76 cm (12.51 in)

68.76 cm (27.07 in)

109.76 cm (43.22 in)

219.76 cm (86.52 in)

309.76 cm (121.96 in)

429.76 cm (169.20 in)

0" 32

48 "

0.25 mm 10 mils

080

100% EAN contrast UPC

69 cm

27.2"

0.5 mm / 20 mils

64 "80

100 cm

39.4"

110 cm

43.3"

1 mm / 40 mils

120 160

220 cm

86.6"

200 240 280 320 360 400 440

112

96 "

2.54 mm / 100 mils

128

144 "160

174

200

160

120

160

430 cm

169.3"

200

EX25B Near-Far Range Imager 1D Minimum Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3.

88 CK3 Mobile Computer User’s Manual

Intermec CK3n1, CK3NI, CK3a1, CK3a User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Before You Begin

Safety Information

Global Services and Support

Warranty Information

Web Support

Telephone Support

Service Location Support

Who Should Read This Manual

Related Documents

Patent Information

Introducing the CK3 Mobile Computer

What’s New?

Using the Battery

Charging the Battery

Removing and Installing the Battery

Maximizing Battery Life

Checking the Battery Status

Using the Keypad

Using the Color-Coded Keys

Capitalizing Characters

Using the Power Button

Configuring the Backlight Settings

Understanding the Audio Features

Adjusting the Volume of the Speaker

Using the Push To Talk (PTT) Feature

Recording Audio on Your CK3

Using Your CK3 as a Two-Way Radio

Using the Touch Screen

Using the Stylus

Understanding the Screen Icons

Aligning the Touch Screen

Understanding the Status LEDs

Scanning Bar Codes

Scanning With the Linear Imager

Scanning With an Area Imager

Scanning With the Extended Range Area Imager

Scanning With the Near-Far Range Area Imager

Improving the Performance of the Area Imager

Using a microSD Card

Managing the CK3 Using SmartSystems Foundation

Connecting to a PC

Configuring the CK3 Parameters

Using Intermec Settings Remotely With SmartSystems Foundation

Using Intermec Settings Directly on the CK3

Hiding Menu Items in Intermec Settings

Configuring the CK3 Remotely With SmartSystems Foundation

Configuring the CK3 for Your Network

Configuring 802.11 Radio Communications

Configuring Bluetooth Communications

Connecting to a Bluetooth Scanner

Configuring Bluetooth Communications for Wireless Printing

Connecting to a Bluetooth Audio Device

Configuring Ethernet Communications

Using Serial and USB Communications

Checking the Status of Your Wireless Connection

Configuring Wireless Security

Choosing Between Funk and Microsoft Security

Selecting a Funk Security Profile

Selecting Microsoft as Your Security Choice

Loading a Certificate

Disabling Security

Developing Applications for the CK3

Packaging Your Application

Choosing a Target Location

Installing Applications on the CK3

Installing Applications Using SmartSystems Foundation

Installing Applications Using Microsoft ActiveSync

Installing Applications Using a Storage Card

Installing Applications Using the FTP Server

Freeing Up Virtual Memory for Applications

Launching an Application Automatically

Upgrading the System Software

Upgrading the CK3 Using a microSD Card

Upgrading the CK3 Using SmartSystems Foundation

Calling Product Support

Troubleshooting Your CK3