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Chapter 7. Safety, Use and Care Information
General tips for maintenance
1
Check the capacity of your hard disk drive from time to time. If the
hard disk drive gets too full, Windows
produce errors.
2
Empty your recycle bin on a regular basis.
3
Use the Microsoft Disk Defragmenter on your hard disk drive on a
regular basis to improve data seek and read time.
To free up disk space, uninstall unused application programs.
Note:
You might also want to look for application program duplication or
overlapping versions.
Clean out your Inbox, Sent, and Trash folders from your e-mail client
program.
At least once a week, make a point to back up your data. If critical data is
present, it is a good idea to perform a daily backup. Lenovo has many
backup options available for your computer. CD-RW drives or CD-RW/
DVD drives are available for most computers and are easily installed.
Use or schedule System Restore to take a system snapshot periodically.
®
will slow down and might
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Chapter 7. Safety, Use and Care Information
Note:
Always take a system snapshot before installing new drivers, updating
software, or installing new software.
Update device drivers and BIOS when needed.
Profile your machine at http://consumersupport.lenovo.com
to date with current drivers and revisions.
Keep up to date on device drivers on other non-Lenovo hardware. You
might want to read the device driver information release notes prior to
updating for compatibility or known issues.
Keep a log book. Entries might include major hardware or software
changes, driver updates, minor issues you have experienced and how
you resolved them.
If you ever need to run a recovery operation on your computer to return
the contents of the hard disk to the factory-installed state, the following
tips might help along the way:
Remove all external devices such as the printer, keyboard, and so
on.
Make sure that the battery is charged and that you have the AC
adapter connected.
Boot into the BIOS and load the default settings.
Turn off the computer and start the recovery process.
If your computer uses discs as the recovery media, do not remove
the disc from the drive until you are prompted to do so.
to keep up
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Chapter 7. Safety, Use and Care Information
If required, you can find your country’s Customer Support Center at the
following Web address: http://consumersupport.lenovo.com
When calling the Customer Support Center, please make sure you have
your machine type, model, and serial number available and the
computer is in front of you. Also, if the machine is producing error
codes, it is helpful to have the error screen on or the message written
down.
Device drivers are programs that contain instructions for the operating
system about how to operate or “drive” a certain piece of hardware. Each
hardware component on your computer has its own specific driver. If you
add a new component, the operating system needs to be instructed on
how to operate that piece of hardware. After you install the driver, the
operating system can recognize the hardware component and understand
how to use it.
Note:
Due to the fact that drivers are programs, like any other file on your
computer, they are susceptible to corruption and might not perform
properly if corruption occurs.
.
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Appendix A. Lenovo Limited Warranty
This Lenovo Limited Warranty applies only to Lenovo branded hardware
products you purchased for your own use and not for resale.
This Lenovo Limited Warranty is available in other languages at
www.lenovo.com/warranty
What this warranty covers
Lenovo warrants that each hardware product that you purchase is free from
defects in materials and workmanship under normal use during the warranty
period. The warranty period for the product starts on the original date of
purchase specified on your sales receipt or invoice unless Lenovo informs
you otherwise in writing. The warranty period and type of warranty service
that apply to your product are designated below under the section titled
“Warranty Information.”
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND
REPLACES ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS
OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT
APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES APPLY ONLY
TO THE EXTENT REQUIRED BY LAW AND ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY
AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION ON DURATION MAY NOT
APPLY TO YOU.
.
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Appendix A. Lenovo Limited Warranty
How to obtain warranty service
If the product does not function as warranted during the warranty period,
you may obtain warranty service by contacting Lenovo or an approved
service provider. Each of them is referred to as a “Service Provider.” A list
of Service Providers and their telephone numbers is available at
www.lenovo.com/support/phone
Warranty service may not be available in all locations and may differ from
location to location. Charges may apply outside a Service Provider’s
normal service area. Contact a local Service Provider for location-specific
information.
.
What your service provider will do to correct problems
When you contact a Service Provider, you must follow the problem
determination and resolution procedures specified.
Your Service Provider will attempt to diagnose and resolve your problem
over the telephone, e-mail or through remote assistance. Your Service
Provider may direct you to download and install designated software
updates.
Some problems can be resolved with a replacement part that you can install
yourself called a “Customer Replaceable Unit” or “CRU.” If so, your
Service Provider will ship the CRU to you for you to install.
If your problem cannot be resolved over the telephone or remotely, through
your application of software updates or the installation of a CRU by you,
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Appendix A. Lenovo Limited Warranty
your Service Provider will arrange for service under the type of warranty
service designated for the product under the section titled “Warranty
Information.”
If your Service Provider determines that it is unable to repair your product,
your Service Provider will replace it with one that is at least functionally
equivalent.
If your Service Provider determines that it is unable to either repair or
replace your product, your sole remedy is to return the product to your
place of purchase or to Lenovo for a refund of your purchase price.
Replacement of a product or part
When the warranty service involves the replacement of a product or part,
the replaced product or part becomes Lenovo’s property and the
replacement product or part becomes your property. Only unaltered
Lenovo products and parts are eligible for replacement. The replacement
product or part provided by Lenovo may not be new, but it will be in good
working order and at least functionally equivalent to the original product
or part. The replacement product or part shall be warranted for the balance
of the period remaining on the original product.
Before your Service Provider replaces a product or part, you agree to:
1. remove all features, parts, options, alterations, and attachments not
under warranty service;
2. ensure that the product or part is free of any legal obligations or
restrictions that prevent its replacement; and
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Appendix A. Lenovo Limited Warranty
3. obtain authorization from the owner to have your Service Provider
service a product or part if you do not own it.
Your additional responsibilities
Where applicable, before service is provided, you agree to:
1. follow the service request procedures that your Service Provider
specifies;
2. backup or secure all programs and data contained in the product;
3. provide your Service Provider with all system keys or passwords and
sufficient, free, and safe access to your facilities to perform service; and
4. ensure that all information about identified or identifiable individuals
(“Personal Data”) is deleted from the product or that, with respect to
any Personal Data that you did not delete, you are in compliance with
all applicable laws.
Use of personal information
If you obtain service under this warranty, Lenovo will store, use and
process information about your warranty service and your contact
information, including name, phone numbers, address, and e-mail address.
Lenovo will use this information to perform service under this warranty
and to improve our business relationship with you. We may contact you to
inquire about your satisfaction regarding our warranty service or to notify
you about any product recalls or safety issues. In accomplishing these
purposes, we may transfer your information to any country where we do
business and may provide it to entities acting on our behalf. We may also
disclose it where required by law.
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Appendix A. Lenovo Limited Warranty
What this warranty does not cover
This warranty does not cover the following:
uninterrupted or error-free operation of a product;
loss of, or damage to, your data;
any software programs, whether provided with the product or installed
subsequently;
failure or damage resulting from misuse, accident, modification,
unsuitable physical or operating environment, natural disasters, power
surges, or improper maintenance by you;
damage caused by a non-authorized service provider;
failure of, or damage caused by, any third party products, including
those that Lenovo may provide or integrate into the Lenovo product at
your request; and
any technical or other support, such as assistance with “how-to”
questions and those regarding product set-up and installation.
This warranty is voided by removal or alteration of identification labels on
the product or its parts.
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Appendix A. Lenovo Limited Warranty
Limitation of liability
Lenovo is responsible for loss or damage to your product only while it is:
1) in your Service Provider’s possession; or 2) in transit in those cases
where the Service Provider is responsible for the transportation.
Neither Lenovo nor your Service Provider is responsible for any of your
data including confidential, proprietary, or personal data contained in a
product. You should remove and/or backup all such information from the
product prior to its service or return.
Circumstances may arise where, because of a default on Lenovo’s part or
other liability, you may be entitled to recover damages from Lenovo. In each
such instance, regardless of the basis of your claim against Lenovo
(including breach, negligence, misrepresentation, or other contract or tort
claim), except and to the extent that liability cannot be waived or limited by
applicable laws, Lenovo shall not be liable for more than the amount of
actual direct damages suffered by you, up to the amount you paid for the
product. This limit does not apply to damages for bodily injury (including
death) and damage to real property or tangible personal property for which
Lenovo is liable under law.
This limit also applies to Lenovo’s suppliers, resellers, and your Service
Provider. It is the maximum amount for which Lenovo, its suppliers,
resellers, and your Service Provider are collectively responsible.
UNDER NO CIRCUMSTANCES SHALL LENOVO, ITS SUPPLIERS,
RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE
FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD
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Appendix A. Lenovo Limited Warranty
PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OR
DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, INDIRECT
OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS,
BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS. AS
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
Dispute resolution
If you acquired the product in Cambodia, Indonesia, Philippines,
Vietnam or Sri Lanka, disputes arising out of or in connection with this
warranty shall be finally settled by arbitration held in Singapore and this
warranty shall be governed, construed and enforced in accordance with the
laws of Singapore, without regard to conflict of laws. If you acquired the
product in India, disputes arising out of or in connection with this
warranty shall be finally settled by arbitration held in Bangalore, India.
Arbitration in Singapore shall be held in accordance with the Arbitration
Rules of Singapore International Arbitration Center (“SIAC Rules”) then in
effect. Arbitration in India shall be held in accordance with the laws of
India then in effect. The arbitration award shall be final and binding on the
parties without appeal. Any award shall be in writing and set forth the
findings of fact and the conclusions of law. All arbitration proceedings,
including all documents presented in such proceedings, shall be conducted
in the English language, and the English language version of this warranty
prevails over any other language version in such proceedings.
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Appendix A. Lenovo Limited Warranty
Other rights
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR
JURISDICTION TO JURISDICTION. YOU MAY ALSO HAVE OTHER
RIGHTS UNDER APPLICABLE LAW OR WRITTEN AGREEMENT WITH
LENOVO. NOTHING IN THIS WARRANTY AFFECTS STATUTORY
RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER NATIONAL
LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT
CANNOT BE WAIVED OR LIMITED BY CONTRACT.
European Economic Area (EEA)
Customers in the EEA may contact Lenovo at the following address: EMEA
Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova
21, 851 01, Bratislava, Slovakia. Service under this warranty for Lenovo
hardware products purchased in EEA countries may be obtained in any
EEA country in which the product has been announced and made available
by Lenovo.
Lenovo Turkey address
LENOVO TECHNOLOGY B.V.
TURKIYE ISTANBUL SUBESI
Beybi Giz Plaza, Dereboyu cad., Meydan Sok.,
No:28, Kat:10, Daire 35 Maslak
Posta Kodu: 34398
Tel : 3658900-99
Fax: 2902750
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Appendix A. Lenovo Limited Warranty
Suplemento de Garantía para México
Este Suplemento se considera parte integrante de la Garantía Limitada de
Lenovo y será efectivo única y exclusivamente para los productos
distribuidos y comercializados dentro del Territorio de los Estados Unidos
Mexicanos. En caso de conflicto, se aplicarán los términos de este
Suplemento.
Todos los programas de software precargados en el equipo sólo tendrán
una garantía de treinta (30) días por defectos de instalación desde la fecha
de compra. Lenovo no es responsable de la información incluida en dichos
programas de software y/o cualquier programa de software adicional
instalado por Usted o instalado después de la compra del producto.
Los servicios no cubiertos por la garantía se cargarán al usuario final,
previa obtención de una autorización.
En el caso de que se precise una reparación cubierta por la garantía, por
favor, llame al Centro de soporte al cliente al 01-800-9253-6686, donde le
dirigirán al Centro de servicio autorizado más cercano. Si no existiese
ningún Centro de servicio autorizado en su ciudad, población o en un radio
de 70 kilómetros de su ciudad o población, la garantía incluirá cualquier
gasto de entrega razonable relacionado con el transporte del producto a su
Centro de servicio autorizado más cercano. Por favor, llame al Centro de
servicio autorizado más cercano para obtener las aprobaciones necesarias o
la información relacionada con el envío del producto y la dirección de
envío.
Para obtener una lista de los Centros de servicio autorizados, por favor,
visite: http://www.lenovo.com/mx/es/servicios
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Appendix A. Lenovo Limited Warranty
Manufactured by:
China
Jiangsu
The 3rd Street, Kunshan Export processing Zone
Jiangsu, PRC, 215335
Marketed by:
Lenovo Mexico S de RL de CV
Av. Santa Fe 505, Piso 15
Col. Cruz Manca
Cuajimalpa, México, DF
CP 05349
Tel: 55-5000-8500
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待确认
Appendix A. Lenovo Limited Warranty
Warranty information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Product or
Machine
Ty pe
Notebook:
20035, 3241
Country or Region of
Purchase
Tai w an
India, China (Hong Kong S.A.R.),
China (Macau S.A.R.)
Indonesia, Malaysia, Singapore,
Thailand, Philippines, Vietnam,
South Africa, France, United states
of America, Canada, Mexico,
Brazil, Austria, Belgium, Denmark,
Finland, Germany, Israel, Ireland,
Italy, Netherlands, Norway, Spain,
Sweden, Switzerland, UK,
Lithuania, Latvia, Croatia, Czech
Republic, Egypt, Greece, Hungary,
Romania, Saudi Arabia, UAE
Australia, New Zealand, Japan 1, 3
Russia
Ukraine, the republic of Kazakhstan
Poland, Turkey
War ra nty
Period
parts and labor - 1 year
battery pack - 1 year
parts and labor - 2 years
battery pack - 1 year
parts and labor - 1 year
battery pack - 1 year
parts and labor - 2 years
battery pack - 1 year
Type of
War ra nty
Service
3, 4
1, 4
4
1, 4
If required, your Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your product and the
available service. Scheduling of service will depend upon the time of your
call, parts availability, and other factors.
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Appendix A. Lenovo Limited Warranty
A warranty period of three (3) years on parts and one (1) year on labor
means that Lenovo will provide warranty service without charge for:
a. parts and labor during the first year of the warranty period (or a longer
period as required by law); and
b. parts only, on an exchange basis, in the second and third years of the
warranty period. Your Service Provider will charge you for any labor
provided in performance of the repair or replacement in the second and
third years of the warranty period.
Types of warranty service
1 Customer Replaceable Unit (“CRU”) Service
Under CRU Service, your Service Provider will ship CRUs to you for
installation by you. CRU information and replacement instructions are
shipped with your product and are available from Lenovo at any time
upon request. CRUs that are easily installed by you are called Self-service
CRUs, while Optional-service CRUs may require some technical skill and
tools. Installation of Self-service CRUs is your responsibility. You may
request that a Service Provider install Optional-service CRUs under one of
the other types of warranty service designated for your product. An
optional service offering may be available for purchase from Lenovo to
have Lenovo install Self-service CRUs for you. You may find a list of CRUs
and their designation in the publication that ships with your product or at
www.lenovo.com/CRUs
any, will be specified in the materials shipped with a replacement CRU.
When return is required: 1) return instructions, a prepaid return shipping
label, and a container will be included with the replacement CRU; and
. The requirement to return a defective CRU, if
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