In-Situ TROLL Link Telemetry System Operators Manual

Operator's Manual
TROLL®Link Telemetry System
Part number 0058310
Informationsubject to change without notice. In-Situ, In-Situ logo, Baro Merge, BaroTROLL, HERMIT, iSitu, Pocket-Situ, RDO, RuggedCable, RuggedReader, TROLL, and Win-Situ are trademarks or registered trademarks of In-Situ Inc.©2014. All rights reserved.
0058312 | Rev. 008 | 11/2013
Copyright © 2007-2013 by In-Situ Inc. All rights reserved.
This document contains proprietary information which is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of In-Situ Inc.
Mailing and Shipping Address:
In-Situ Inc. 221 East Lincoln Avenue Fort Collins, CO 80524 U.S.A.
Phone: 970-498-1500 (international & domestic)
Fax: 970-498-1598
Internet: www.in-situ.com
Support: 800-446-7488 (U.S.A. & Canada)
In-Situ Inc. makes no warranty of any kind with regard to this material, including, but not limited to, its fitness for a particular application. In-Situ will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
In no event shall In-Situ Inc. be liable for any claim for direct, incidental, or consequential damages arising out of, or in connection with, the sale, manufacture, delivery, or use of any product.
In-Situ and the In-Situ logo, Win-Situ, TROLL, Baro Merge, BaroTROLL, HERMIT, iSitu, Pocket-Situ, RDO, RuggedCable, RuggedReader, TROLL, and Win-Situ are trademarks or registered trademarks of In-Situ Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation. Pentium is a registered trademark of Intel. Tefzel and Delrin are registered trademarks of E. I. DuPont de Nemours and Company. Viton is a registered trademark of DuPont Dow Elastomers. Kellems is a registered trademark of Hubbell Inc. Alconox is a registered trademark of Alconox Company. Lime-A-Way is a registered trademark of Reckitt Benckiser. iPod and iPhone are trademarks of of Apple Inc., registered in the U.S. and other countries. The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by In-Situ Inc. is under license. NIST is a registered trademark of the National Institute of Standards and Technology, U.S.A. Other brand names and trademarks are property of their respective owners.
The presence of the Wa ste Electrical and Electronic Equipment (WEEE) marking on the product indicates that the device is not to be disposed via the municipal waste collection system of any member sta te of the European Union.
For products under the requirement of WEEE directive, please contact your distributor or local In­Situ In c. office for the proper decontamination information and take back program, which will facilita te the proper collection, treatment, recovery, recycling, and sa fe disposal of the device.
0058312 | Rev. 008
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Table of Contents
1 Overview 2 Unpacking and Inspection 3 Warranty Provisions 4 Obtaining Repair Service 5 Systems Offered 6 SIM Card 7 Changing the Device Address 8 TROLL Link 100 Setup
Changing Modbus Communication Settings in Win-Situ 5 9
Determining Your Service Provider 10
Determining SMS Usage 10
Required Items From Your Service Provider 11
Installing the TROLL Link Software 12
Connecting Instruments to the TROLL Link Telemetry System 13
Installing a Battery 13
Connecting the TROLL Link to the PC 13
5
5
6
6
7
7
8
9
Configuring the TROLL Link Telemetry System 14
Defining the Mode of Operation 14
Configuring the Message/Wake Schedule 16
Configuring the SMS (Text) Message Format 17
SMS Data Appearance 19
Configuring Alarms 20
SMS Alarm Messages 21
Configuring Discrete I/O 21
Completing the TROLLLink Configuration 22
TROLL Link 100 Wiring Diagram 23
9 Retrieving Data from the TROLL Link 100
Receiving SMS Messages 23
Connecting to the TROLL Link 100 in Dial-Up Mode 23
Connecting to the TROLL Link 100 in TCP/IP Mode 24
Stopping SMS Messages 25
10 TROLL Link 101 and 201 Setup
23
26
Connecting the Antenna - TROLL Link 101 Only 26
Installing a Battery 26
Accessing the Data Center 26
TROLL Link 101 and 201 Wiring Diagram 27
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11 Field Installation
Connecting and Deploying Instruments 28
Installing the TROLL Link Telemetry System 28
Installing a 1 W Solar Panel 29
Installing a 10 or 20 W Solar Panel and External Battery Kit 30
Installing the External Battery Kit 30
Connecting the TROLL LINK to the External Battery Kit Enclosure 31
28
12 Turning Off the Modem 13 Troubleshooting
Troubleshooting - Common Issues 32
Changing Win-Situ Software Device Address and Communication Settings 32
Selecting the Correct COM Port 33
Performing a Power Cycle (Resetting the Modem) - 1 W Solar 34
Performing a Power Cycle (Resetting the Modem) - 10 or 20 W Solar 34
Updating the Firmware - TROLL Link 100 Only 35
Troubleshooting Table 36
14 Maintenance
Fuse Replacement 38
Enclosure Desiccant 38
Lead-Acid Battery 38
Cleaning 38
15 Specifications 16 In-Situ Data Center
31
32
38
39
40
In-Situ Data Center 40
Accessing the Data Center 40
Site Index 41
Site Summary 42
Site Management 43
Device Detail 45
Manage Device 46
User Management 47
Create User 47
Manage Users 47
Configuring the TROLL Link Telemetry System Using Over-Air Commands 49
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Overview

The TROLL Link Telemetry System provides quick and reliable remote communications using a GSM/GPRS or satellite network.
TROLLLink 100 systems require user-configuration of the telemetry, and setting a unique address for each instrument installed in the network. Users must set up a wireless service plan with a cellular service provider or In-Situ Inc.
TROLL Link 101 systems are pre-configured by In-Situ Inc., but still require setting a unique address for each instrument installed in the network. In-Situ Inc. sets up a wireless service plan for the user.
TROLL Link 201 systems pre-configured by In-Situ Inc., but still require setting a unique address for each instrument that is installed in the network. In-Situ Inc. sets up a wireless satellite service plan for the user.

Unpacking and Inspection

All TROLL Link Telemetry Systems contain the following items.
l TROLL Link enclosure with mounting brackets
l Battery (12 V, 7 Ah)
l Antenna
l Solar panel (1W, 10W or 20W), cable with female disconnects (2), and mounting
bracket
l U-bolts (3), flat washers (6), split-lock washers (6), and nuts (6), or hex nut hose
clamps (2).
You need to supply the following items.
l Mounting pole or tripod with a diameter of 6.032 cm (2.375 in.)
l In-Situ Inc. instruments and appropriate RuggedCable systems
l TROLL Com Communication Device
l TROLL Link Setup Software*
l Win-Situ 5 Plus Software*
* Software can be installed from an In-Situ software CD or downloaded from www.in-situ.com/TelemetrySoftware
For TROLL Link 100 Systems, you need to supply the following additional items.
l SIM card (purchased from In-Situ Inc. or your service provider)
l Cellular service plan
l Email gateway phone number (3-digit number needed to send data to an email
address - obtained from your service provider)
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Your TROLL Link Telemetry System was carefully inspected before shipping. Inspect the package for any physical damage sustained during shipment. Notify In-Situ Inc. and file a claim with the carriers involved if there is any damage. Do not attempt to operate the instrument when damage has occurred.

Warranty Provisions

In-Situ Inc. warrants the TROLL Link Telemetry System for one year from date of shipment by the end user against defects in materials and workmanship under normal operating conditions. To exercise this warranty contact Technical Support for a Return Material Authorization (RMA) and further instructions. Complete warranty provisions are posted on our website at www.in-situ.com.

Obtaining Repair Service

If you suspect your system is malfunctioning and repair is needed, you can help assure efficient servicing by following these guidelines:
1. Call or email In-Situ Technical Support. Have the product model and serial number available.
2. Be prepared to describe the problem, including how the product was used and the conditions noted at the time of the malfunction.
3. If Technical Support determines that service is needed, they will ask your company to fill out the RMA form and pre-approve a specified monetary amount for repair charges. When the form and pre-approval is received, Technical Support will assign an RMA (Return Material Authorization) number.
4. Clean the product as described in the manual.
5. If the product contains a removable battery, remove and retain it unless you are returning the system for a refund or Technical Support states otherwise.
6. Carefully pack your product in its original shipping box, if possible.
7. Mark the RMA number clearly on the outside of the box.
8. Send the package, shipping prepaid, to:
In-Situ Inc. ATTN: Repairs 221 East Lincoln Avenue Fort Collins, CO 80524
The warranty does not cover damage during transit. In-Situ recommends insurance for all shipments. Warranty repairs will be shipped back prepaid.
Outside the U.S.
Contact your international In-Situ distributor for repair and service information.
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Systems Offered
In-Situ Inc. offers three TROLL Link Telemetry Systems:
l TROLL Link 100—a GSM/GPRS system that uses SMS (text messages), dial-up,
or IP connect modes to access data.
l TROLL Link 101—a GSM/GPRS system that transmits data to the In-Situ Data
Center, which can be accessed anywhere you have an internet connection at http://www.isi-data.com/.
l TROLL Link 201—a satellite-based system that transmits data to the In-Situ Data
Center, which can be accessed anywhere you have an internet connection at http://www.isi-data.com/.
SIM Card
TROLL Link Telemetry System 100 and 101 units must have a SIM (subscriber identity module) card to allow communication over the wireless network. TROLL Link 101 units have SIM cards pre-installed by In-Situ Inc.
TROLL Link 100 customers must obtain a SIM card from their service provider, typically when purchasing a service plan. These cards can be configured to have a static IP address. Consider if your application requires a static IP address when purchasing the SIMcard.
Once a SIM card has been obtained, install it in the slot at the top of the TROLL Link 100 modem, as shown below.
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1. Align the SIM card so the diagonal cut is facing towards the antenna base.
2. Gently insert the card into the slot and push in fully. Hold the card in place with one finger.
3. While holding the card, slide the lock over the edge of the card.
TROLL Link 101 modems are shipped with SIM cards already installed.
Changing the Device Address
When networking multiple Level TROLL, Aqua TROLL, Rugged TROLL, or RDO PRO Instruments, each device requires a unique device address.
Complete the following steps with the instrument connected to the software.
1. Click the Device Setup tab.
2. Click the Modbus Setup... button.
3. Select the Device Address box and change the number to the desired value, making sure to not duplicate an address within the network.
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4. Click the check mark to save changes. Click Yes when asked to proceed.
5. Click No when prompted to save the changes as the new default settings.
You must change Win-Situ Software communication settings to match the device address next time you connect the instrument.
See page 32.
TROLL Link 100 Setup
This section describes configuring a TROLL Link 100 System. For TROLL Link 101 or 201 Systems, skip to the section TROLL Link 101 and 201 Setup.
You MUST configure and test your TROLL Link Telemetry System in your home or office prior to installing it in the field.
Changing Modbus Communication Settings in Win-Situ 5
Complete the following steps with the instrument connected to Win-Situ 5 Software. Change Modbus communication settings for each instrument.
1. Click the Device Setup tab.
2. Click the Modbus Setup... button.
3. Click the Baud drop-down menu and select the correct baud rate for your cable length based on the on-screen instructions. The default value is 19200.
4. Click the Parity Bits drop-down menu and select None.
5. Click the End of Session Timeout (ms) box and enter 60000=60secs.
6. Click the Mode drop-down menu and select Modbus-ASCII.
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7. Click the check mark. Click Yes when asked to proceed.
8. Click No when prompted to save the changes as the new default settings.
You will need to change the Win-Situ communication settings to match these settings the next time you connect your instrument.
Determining Your Service Provider
TROLL Link 100 systems require a wireless service plan provider. Users must obtain their own cellular GSM/GPRS service plan, either from a third party or from In-Situ. In­Situ supports third-party service plans provided by AT&T®and T-Mobile®.
In-Situ Inc. uses AT&T as the service provider for the TROLL Link 100 and 101 in the U.S.A. and Rogers™ Communications in Canada.
Determining SMS Usage
Short Message Service (SMS) is a service that permits devices within a network to send and receive short messages (also known as text messages, or SMSs). Typically, you purchase a certain number of SMS messages from your service provider. Messages sent or received beyond the purchased amount are charged at a different rate (overages).
To purchase the appropriate service plan, you need to know how many SMS messages you will send each month. This is based on your desired data and sample rates from your In-Situ instruments.
l One SMS message holds up to five measured values from a single instrument
(i.e., instrument parameters, battery life, etc.).
l Instruments that require more than five values to be transmitted at one time require
additional messages.
l Up to 16 messages (80 values) can be transmitted at one time.
Use the following chart to determine what type of plan you need to avoid unexpected overage charges. The chart describes sending a single SMS (5 measured values or less) when sampling a single instrument. Sampling additional instruments increases the number of messages.
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Data sampling rate / SMS frequency (minutes between samples / messages)
5 288 8928
10 144 4464
15 96 2976
30 48 1488
60 24 744
120 12 372
180 8 248
240 6 186
360 4 124
480 3 93
Messages per day Messages per month
720 2 62
1440 1 31
Required Items From Your Service Provider
Before proceeding with setup and configuration, ensure you have obtained the following items from your service provider.
A data plan
A SIM card
A gateway phone number (required when you send SMS messages to an email address).
The items below are only required when you use TCP/IP to connect to the TROLL Link Telemetry System.
APN Name
APN User ID
APN Password
The following settings apply when In-Situ Inc. is your service provider, unless otherwise indicated.
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l APN Name: ccspbsc095.acfes.org or romcomm.apn
l APN User ID: (blank)
l APN Password: (blank)

Installing the TROLL Link Software

1. Install the TROLL Link Setup Utility and Win-Situ 5 Plus Software to your local hard drive. The software can be installed using the In-Situ software CD or downloaded from www.in-situ.com/TelemetrySoftware
2. Follow the installation wizard prompts for both programs to complete the installations.
3. When prompted, install the COM drivers at the end of each software installation.
4. Launch the TROLL Link Setup Utility software.
5. Click Yes to activate the software. A dialog box opens and displays the hardware key.
6. Send an email to Support@in-situ.com with the hardware key and your sales order number. If you do not have your sales order number you will need to provide additional information.
7. Technical Support will reply to your email with a license key and an activation code. Write these numbers in the space provided below.
TROLL Link Setup Software License Key:
__________—__________—__________—__________
TROLL Link Setup Software Activation Code:
__________—_______________
Win-Situ 5 Plus Software License Key:
__________—__________—__________—__________
Win-Situ 5 Plus Software Activation Code:
__________—_______________
8. Enter the TROLL Link Setup Software license key and activation code into the software dialog box and click the check mark.
9. Launch Win-Situ 5 Plus software.
10. Click Yes to activate the software.
11. Enter the Win-Situ 5 Plus license key and activation code into the software dialog box and click the check mark.
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Connecting Instruments to the TROLL Link Telemetry System
All instruments must be connected to the TROLL Link Telemetry System during configuration to set up messages, alarms, and relays. Instruments are connected using a bulkhead-to-twist-lock connection for a single instrument, or using the TROLL Net Hub for a multiple instrument network.
When configuring a multiple instrument network, you must have all instruments connected at the same time to properly set up the system.
Ensure all instruments have been uniquely addressed prior to connecting them to the TROLL Net Hub.
1. Connect the TROLL Link Telemetry System to the TROLL Net Hub master connector by wiring through the strain relief connector. See the TROLL Net Hub Instruction Sheet.
2. Connect all instruments to the TROLL Net Hub slave connectors.
Installing a Battery
1. Install batteries with the terminals oriented toward the top of the enclosure.
2. Plug the black (negative) leads into the black terminals of the batteries first. Ensure that the terminal does not sit between the lead clip and the plastic sheath, but that the lead clip encompasses the battery terminal.
3. Plug the red (positive) leads into the red battery terminals. Ensure that the terminal does not sit between the lead clip and the plastic sheath, but that the lead clip encompasses the battery terminal.
Connecting the TROLL Link to the PC
1. Ensure the SIM card has been installed in the TROLL Link modem.
2. Connect the 9-pin male-to-female serial cable to the RS-232 port on the front of the modem. Connect the opposite end of the cable to the serial port on your PC.
3. Connect the black (negative) battery terminal to the black lead on the battery. Connect the red (positive) battery terminal to the red lead on the battery.
4. In the TROLL Link Setup Software, click the Connect button in the lower-right corner of the window.
5. The Select Connection window opens. The default connection settings are displayed.
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6. Name the connection if desired. Ensure COM 1 is selected in the Serial Connection drop-down menu.
7. Check all TROLL addresses that are connected to the TROLL Link Telemetry System in the box under the Other Settings field.
If the connection fails, follow the steps below.
l Ensure the serial cable connections at the TROLL Link unit and at the PC are
tight.
l Check the battery terminal connections. Check the top of the modem to ensure the
power light is on.
l If you have more than one serial port connection on your PC, check that the
correct COM port is selected in the drop-down menu on the Select Connection window.

Configuring the TROLL Link Telemetry System

Defining the Mode of Operation

1. Click the Mode tab.
2. Select the mode you intend the TROLL Link Telemetry System to use*.
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Option Description
Sends an SMS (text) message that has been Send current readings using SMS Messages
configured in the Messages Tab. You must select
the type of TROLL connected to the TROLLLink
with the radio buttons below.
Wait for a phone call from Win-Situ 5
Wait for an Internet (TCP/IP) connection from Win-Situ
* If a TROLL 9500 is connected, you must select Send current readings using SMS Messages. You will not be able to download data from a TROLL 9500 in dial-up or TCP/IP modes.
Connect to the TROLL Link Telemetry System
using Modem Communications (dial-up).
Connect to the TROLL Link Telemetry System
using IP (internet) Communications.
If you select Wait for an Internet (TCP/IP) connection from Win-Situ, you must determine the TROLLLink Modem IP and Port number. These are displayed on the Summary Tab as Modem IP and Port. Write these numbers in the space provided below.
Modem IP: _________._________._________._________
Port: _________ (3001 is default)
3. Select what type of instrument(s) are connected to the TROLL Link. Choose the communication protocol. The protocol for Level TROLL and Aqua TROLL Instruments is ASCII.
4. Leave the Compression Modbus Messages box unchecked.
5. Select an Auto Reset Modem Interval. The reset interval determines how often the modem power supply cycles (turns off and back on). Four hours is typical.
6. Enter a 10-character access password if desired. Write the password in the space provided below. Click the Set Pswd button.
TROLL Link Access Password: ____________________
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Configuring the Message/Wake Schedule
The Schedule tab determines time periods throughout the day when the TROLL Link Telemetry System turns on to send SMS messages, or turns on and waits to receive a dial-up or TCP/IP connection from Win-Situ 5 Plus. These time periods are called Message/Wake periods. Message periods occur when the TROLL Link is set to SMS mode, while Wake periods occur when the TROLL Link is set to dial-up or TCP/IP mode.
Message/Wake periods may occur several times a day. Scheduling these periods prevents the TROLL Link Telemetry System from draining the battery.
Create a schedule by selecting and clearing Message/Wake periods in the Message/Wake field. Another way to create a schedule is to adjust certain time parameters in the Create a Schedule field. Once the parameters are adjusted, all Message/Wake periods that fall within those parameters are selected.
In-Situ Inc. recommends that you make each Message/Wake period less than two hours.
1. Click the Schedule tab.
2. Manually select or clear Message/Wake periods under the Message/Wake Schedule section. Use the Select All button to select all available Message/Wake periods. Use the Clear All button to remove all selected periods.
Select Message/Wake periods based on when you are typically available to receive messages or have the ability to dial­up/connect to the TROLL Link Telemetry System.
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-OR-
3. Enter appropriate values for each time parameter under the Create a Schedule section.
• Start Time denotes the time each day that Message/Wake periods begin (e.g., 6:00 AM).
• End Time denotes the time each day that Message/Wake periods stop (e.g., 9:00 AM).
• Wake Interval denotes how often Message/Wake periods occur (e.g., a 1-hour interval means periods occur at 6:00 AM, 7:00 AM, 8:00AM, 9:00AM).
• Wake Duration denotes how long Message/Wake periods last (e.g., a 30-minute duration means periods occur from 6:00 AM - 6:30 AM, 7:00 AM - 7:30 AM, 8:00 AM - 8:30 AM, 9:00 AM - 9:30 AM)
4. Click the Create button. All Message/Wake periods that satisfy the parameter values populate the Message/Wake Schedule field.
5. Use the Select All button to select all available Message/Wake periods. Use the Clear All button to remove all selected periods.
Select Message/Wake periods based on when you are typically available to receive messages or have the ability to dial­up/connect to the TROLL Link Telemetry System.
Configuring the SMS (Text) Message Format
Configure the number of SMS messages sent, SMS message contents, and the SMS message destination (phone or email) from the Messages tab.
Skip this section when connecting to the TROLL Link Telemetry System using dial-up or TCP/IP connections.
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1. Click the Messages tab.
2. Select the appropriate destination for the SMS messages. SMS messages are only sent to one device. Messages sent to an email address require a gateway phone number. Contact your service provider for their gateway phone number. In-Situ service plans provided by AT&T have a gateway phone number of 121.
• Select A phone. Enter the destination mobile phone number, and a description (a site name or other information) if desired.
-OR-
• Select An email address. Enter a gateway phone number, and enter the destination email address.
3. In the Retries field, enter the number of times the TROLL Link Telemetry System resends a message (1 to 10 times) when communications fail. 3 is the recommended number.
4. In the TimeOut (secs) field, enter the amount of time the TROLL Link Telemetry System attempts to send a message before it is considered failed. 30 (the default value) is the recommended value.
5. Click Add to set up individual messages.
6. Select an instrument from the Device drop-down menu.
7. Select the desired parameters for the SMS message from the Available Parameters window. Click the right arrow button to move the parameters to the Message Parameters window.
l One SMS message holds up to five measured values from a single
instrument.
l Instruments that require more than five values to be transmitted require
additional messages.
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l Up to 16 messages (80 values) can be transmitted at one time.
8. Click the checkmark.
9. Repeat steps 5 - 8 for all other SMS messages.
10. Delete a message by selecting it and clicking Delete to remove it from the list.
11.
Click the Load Configuration button.
12. Click Test.
13. The TROLL Link Setup Software prompts you to disconnect. Click the Disconnect button.
14. Wait for the message to be sent to your phone or email address.
SMS Data Appearance
Each SMS data message contains seven comma-separated values:
-----Original Message----­From: 9716906987@tmomail.net [mailto:9716906987@tmomail.net] Sent: Thursday, June 14, 2012 2:46 PM To: youremail@youremailprovider.com Subject:
Number Description
1 21:45—Time the data were measured
2 2—SMS message number (set in the Messages tab)
3.000, n, n, n, n—Parameter measurement values.
3
Numeric values equal actual measurements
•"n" equals no measurement taken
• "e" equals an attempted measurement, but the device did not respond
b0c0r0—TROLL Link system messages
4
• "b" equals battery status, where 1 = battery ok, 0 = low battery (11 V or less)
• "c" equals counter status, where 1 = counter on, 0 = counter off
• "r" equals relay status, where 1 = relay on, 0 = relay off
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Configuring Alarms
Configure device status alarms, TROLL Link Telemetry System alarms, the frequency the device scans for alarm conditions, and how you are notified of alarms using the Alarms tab.
Device alarms (alarms triggered by a pre-set low or high parameter value) are created using Win-Situ 5 Software. You cannot set device alarm parameters using the TROLL Link Setup Software. Device status alarms, such as Device Error and Low TROLL Battery, do not need to be created in Win-Situ 5.
Alarms are based on the device status of the instrument, which is updated when measurements are taken.
1. Click the Alarms tab.
2. Select the Alarm Control drop-down menu.
Disabled—Alarms are disabled. Other options are disabled.
Per Scan—Sends alarms based on the Scan Rate* (set below)
Per Event—Sends alarms as they occur
3. Select an instrument from the Device drop-down menu.
4. Select a Scan Rate* (applies only when Per Scan is selected in the Alarm Control drop-down menu).
The Scan Rate is independent of the SMS schedule set up in the Schedule tab, and applies only to Alarms and Discrete I/O.
5. Select the desired device alarms from the In-Situ Device Status Alarms section.
6. Repeat steps 3-5 for remaining instruments.
7. Select the desired TROLL Link Telemetry System alarms from the TROLL Link Alarms section.
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8. Select where to send alarm messages in the Alarm Notification section.
• Select A phone. Enter the destination mobile phone number, and a description if desired (site name or other information).
-OR-
• Select An email address. Enter a gateway phone number, and enter the destination email address.

SMS Alarm Messages

The TROLL Link Telemetry System sends alarm messages when an alarm or warning condition is satisfied. The alarm message contains the time stamp, and then a series of codes. Refer to the alarm code descriptions in the table below.
Alarm Code Description
AH High alarm
WH High warning
AL Low alarm
WL Low warning
CAL Sensor out of calibration
SC Sensor changed
PWRM Power management disabled
OFLN Device offline
DRST Device hardware reset
DMAL Device malfunction
XPWR No external power detected
TBATT Low TROLL instrument battery
LMEM Low TROLL instrument memory
TLBATT
Low TROLL Link Telemetry System battery

Configuring Discrete I/O

Skip this section when you do not require a discrete I/O relay.
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1. Click the Discrete I/O tab.
2. Select the Active Discrete Control drop-down menu.
Disabled—Discrete I/O is disabled. Other options are disabled.
Enabled—The discrete is ON when a selected parameter value (set below) is exceeded.
On RS485—The discrete is ON when RS485 is active. Other options are disabled.
3. Select the device that triggers the relay.
The Scan Rate is shared with the Alarm Scan Rate. Changing this setting changes the Alarm Scan Rate.
4. Select the parameter that triggers the relay.
5. In the Discrete On box, enter the value that once exceeded, turns on the relay.
6. In the Discrete Off box, enter the value that once dropped below, turns off the relay.
When the Discrete On value is less than the Discrete Off value, the relay is on when the parameter is less than the Discrete On value.
Completing the TROLLLink Configuration
1.
Click the Load Configuration button properly.
2. If the modem is set to TCP/IP mode, enter the APN Name, port number, user ID, and password. This information is obtained from your service provider.
3. To save the current configuration as a template, click File > Save as Template.
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when all settings are configured
TROLL Link 100 Wiring Diagram
Number Function Wire
1 DC Com (-) Bulkhead black wire; solar panel black wire
2 Discrete Input
3 Discrete Counter
4 RS485 (+) Bulkhead blue wire
5 RS485 (-) Bulkhead green wire
6 DC (+) Bulkhead red wire; fuse blue wire
7 Pulse Count. (-)
8 Pulse Count. (+)
9 Relay (-)
10 Relay (+)
Retrieving Data from the TROLL Link 100
Receiving SMS Messages
SMS messages are sent according to the Message/Wake schedule.
Connecting to the TROLL Link 100 in Dial-Up Mode
Win-Situ 5 Plus can only establish a connection to the TROLL Link Telemetry System during a scheduled Wake/Message period.
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1. Open Win-Situ 5 Plus Software.
2. Click No when prompted Connect to device now?
3. Click Preferences.
4. Click Comm Settings...
5. Click the radio button next to Modem Communications.
6. Enter the data phone number.
7. Enter the Device Address of the instrument you intend to connect to (Default 1).
8. Enter the number of Retries (user-defined; 3 is recommended).
9. Enter a Transmission Delay value between 15 and 20.
10. Enter the TROLL Link password, if applicable.
11. Ensure the Mode is set to Modbus-ASCII.
12. Click the check mark.
13. Click the connect button in the lower-right corner.
14. Click the Logging tab, click the desired log and click Download.
15. Click the disconnect button.
Connecting to the TROLL Link 100 in TCP/IP Mode
Win-Situ 5 Plus can only establish a connection to the TROLL Link Telemetry System during a scheduled Wake/Message period.
1. Open Win-Situ 5 Plus Software.
2. Click No when prompted Connect to device now?
3. Click Preferences.
4. Click Comm Settings...
5. Click the radio button next to IP Communications.
6. Enter the IP Address and Port Number.
The IP Address and Port Number are available (if you wrote them down when prompted) in the section Defining the Mode of Operation. You must reconnect to the TROLL Link Telemetry System using the TROLL Link Setup Software and find the numbers on the Summary Tab if you did not write the numbers down.
7. Enter the Device Address of the instrument to connect to (Default 1).
8. Enter the number of Retries (user-defined; 3 is recommended).
9. Enter a Transmission Delay value between 15 and 20.
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10. Enter the TROLL Link password, if applicable.
11. Ensure the Mode is set to Modbus-ASCII.
12. Click the check mark.
13. Click the connect button in the lower-right corner.
14. Click the Logging tab, click the desired log and click Download
15. Click the disconnect button in the lower-left corner.
Stopping SMS Messages
The directions below describe turning off SMS messages using a direct serial connection.
1. Follow the steps in the section Connecting the TROLL Link to the PC.
2. On the Schedule tab, click Clear All.
3. Click the Load Configuration button.
The modem no longer transmits messages, but still draws power from the battery.
The directions below describe turning off SMS messages using a remote IP connection.
1. Open the TROLL Link Setup Software.
2. Click the Connect button.
3. Click the radio button next to IP Connection.
4. Enter the TROLL Link Telemetry System IP Address and IP Port number. These numbers are listed in the Remote Site Connections window or on the Summary tab.
5. Enter the number of retries (user-defined).
6. Enter the TROLL Link password (if applicable).
7. Click the check mark.
8. On the Schedule tab, click Clear All.
9. Click the Load Configuration button.
The modem no longer transmits messages, but still draws power from the battery.
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TROLL Link 101 and 201 Setup
The TROLL Link 101 and 201 systems connect to the In-Situ Data Center, and arrive pre-configured to your settings. Access the Data Center to view your site.
To change settings or learn more about the Data Center, see the In-Situ Data Center section.
Connecting the Antenna - TROLL Link 101 Only
1. Screw the antenna and gasket onto the antenna connector, located on the top of the enclosure mounting bracket.
Installing a Battery
1. Install batteries with the terminals oriented toward the top of the enclosure.
2. Plug the black (negative) leads into the black terminals of the batteries first. Ensure that the terminal does not sit between the lead clip and the plastic sheath, but that the lead clip encompasses the battery terminal.
3. Plug the red (positive) leads into the red battery terminals. Ensure that the terminal does not sit between the lead clip and the plastic sheath, but that the lead clip encompasses the battery terminal.
Accessing the Data Center
Note that it may take up to an hour for data to be transmitted to the Data Center, depending on the data service package you have.
1. Open a Web browser.
2. Enter the URL:
http://www.isi-data.com
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3. Enter your User ID and Password supplied by In-Situ. Click Login.
4. The Site Index appears. The Site Index displays the site name, most recent message received date, number of devices at the site, and the alarm status.
5. Click a site name to view more data from that site.
6. Select a Device to view more data from that device.
If the next transmission interval has not occurred, you should confirm that communication from all devices in the network has been successful.
1. Ensure all components of the TROLL Link Telemetry System have power applied.
2. From the Site Index, click the site name.
3. Click the first device listed.
4. Select Manage Device under the Site Management heading in the left navigation bar.
5. Select View Config Messages under the Device Config heading in the left navigation bar.
If data does not refresh at the expected rate or the site does not display the network, contact technical support.
TROLL Link 101 and 201 Wiring Diagram
Number Function Wire
1
2 RS485 (-) Bulkhead green wire
3 Pulse (+)
DC Com (-)
Pulse (-)
Bulkhead black wire; solar panel black wire
4 RS485 (+) Bulkhead blue wire
5
Contact In-Situ to configure your counter (pulse) input.
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DC (+)
8-24 VDC
Bulkhead red wire; fuse blue wire

Field Installation

Connecting and Deploying Instruments

Ensure data-logging capable instruments have been programmed with a data log before completing the following steps. Refer to the instrument manual for instructions on programming a data log. Ensure alarm conditions have been programmed (if applicable).
Ensure all instruments have been properly, uniquely addressed in Win-Situ Software with the correct Modbus settings.
Perform the following steps for each instrument. Ensure you are installing the instrument in its proper location.
1. Connect the instrument to the RuggedCable using the twist-lock connector. The twist-lock connector clicks when the connection is tight.
2. Remove the red dust cap from the bulkhead connector of the enclosure.
3. Connect the up-hole end of the cable to the bulkhead connector of the enclosure.
4. Install the instrument in its deployment location. Refer to the instrument Operator's Manual for any questions regarding proper connection or deployment.
5. Ensure the cable does not apply excessive weight on the enclosure by securing the cable grip.

Installing the TROLL Link Telemetry System

To mount the enclosure, you may obtain a mounting tripod or install your own pole. Install the pole before proceeding.
1. Hold the enclosure to the pole at the desired height (be sure to leave room at the top of the pole for the solar panel).
2. Place a hose clamp or U-bolt into the two cutouts of the top bracket of the enclosure and around the pole.
3. For hose clamps tighten the clamp until the enclosure does not move. Attach the second hose clamp to the bottom of the enclosure. For U-bolts Place the smaller bracket over the open ends of the bolt. Use split-lock washers and nuts to tighten the assembly to the pole. Repeat for any remaining open brackets.
4. Remove the two yellow caps from the vent tube inside the enclosure. Attach the desiccant tube to the vent tube.
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Installing a 1 W Solar Panel
A solar panel must be installed with the communication system. It can be installed on the same pole.
1. Hold the solar panel near the top of the pole. Point the panel towards the equator. Adjust the panel angle for optimum sunlight reception.
2. Thread the U-bolt through the solar panel bracket. Place the smaller bracket over the open ends of the bolt. Use the split-lock washers and nuts to tighten the assembly to the pole. Repeat for any remaining open brackets.
Trim the solar panel wire before inserting it into an enclosure.
Do not cut through the entire solar panel wire. The blade creates a current loop when in contact with both leads and shorts the solar panel.
Instead, trim off the insulation, then cut one wire at a time.
Connect a solar panel.
1. Cover the solar panel so it will not receive any sunlight.
2. Remove one of the dome connector caps on the outside of the enclosure.Remove the port plug. Save the plug for later use (you can store the plug inside the enclosure).
3. Insert the solar panel cable into the dome connector cap, and then through the enclosure.
4. Strip the cable ends to 1.3 cm (0.5 inches).
5. Connect the black lead (negative) from the solar panel to open screw terminal SOL-. Tighten the screw terminal.
6. Connect the white lead (positive) from the solar panel to open screw terminal SOL+. Tighten the screw terminal.
7. Tighten the dome connector cap so the port with the cable will be watertight.
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Installing a 10 or 20 W Solar Panel and External Battery Kit
Installing the External Battery Kit
Install the External Battery Kit enclosure.
1. Hold the enclosure to the pole at the desired elevation. The external battery kit should be installed below the TROLL Link Telemetry enclosure.
2. Place a hose clamp or U-bolt into the two cutouts of the top bracket of the enclosure and around the pole.
3. For hose clamps tighten the clamp until the enclosure does not move. Attach the second hose clamp to the bottom of the enclosure. For U-bolts place the smaller bracket over the open ends of the bolt. Use split-lock washers and nuts to tighten the assembly to the pole.
Connect the solar panel to the External Battery Kit enclosure:
1. Cover the solar panel that will connect to the enclosure so it will not receive any sunlight.
2. Remove a dome connector cap on the outside of the enclosure.Remove the port plug. Save the plug for later use.
Trim the solar panel wire before inserting it into an enclosure.
Do not cut through the entire solar panel wire. The blade creates a current loop when in contact with both leads and shorts the solar panel.
Instead, trim off the insulation, then cut one wire at a time.
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3. Strip the cable ends to 1.3 cm (0.5 inches).
4. Insert the solar panel cable into the dome connector cap, and then through the enclosure.
5. Connect the black lead (negative) from the solar panel to the screw terminal labeled "SOLAR-". Tighten the screw terminal.
6. Connect the white lead (positive) from the solar panel to the screw terminal labeled "SOLAR+". Tighten the screw terminal.
7. Tighten the dome connector cap to ensure that the port with the cable is watertight.

Connecting the TROLL LINK to the External Battery Kit Enclosure

1. Remove two dome connector caps, one from the outside of the battery kit enclosure, and one from the TROLL Link Telemetry System. Remove the port plugs. Save the plugs for later use.
2. Insert the separate power cable shipped with the external battery kit into one dome connector cap, and then through the battery kit enclosure.
3. Connect the black lead (negative) of the cable to the "BATT-" screw terminal of the battery box.
4. Connect the white lead (positive) of the cable to the "BATT+" screw terminal of the battery box.
5. Insert the other side of the cable through the remaining dome connector cap. There should be two dome connector caps on the cable, oriented in opposite directions.
6. Insert the cable through the dome connector to the inside of the enclosure.
7. Connect the black lead (negative) of the external battery kit cable to the "SOLAR-" screw terminal of the enclosure.
8. Connect the white lead (positive) of the external battery kit cable to the "SOLAR+" screw terminal of the enclosure.
9. Tighten all dome connector caps so the ports with cable are watertight.

Turning Off the Modem

1. Disconnect the white wire from the SOL+ screw terminal.
2. Disconnect the red (positive) lead from the red battery terminal.
3. Disconnect the black (negative) lead from the black battery terminal.
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Troubleshooting

Troubleshooting - Common Issues

Most issues are resolved by verifying the following items.
l The telemetry battery is fully charged (greater than 10 volts), and is receiving
recharge power from the solar panel.
l The communication settings on each connected instrument are correct. This
includes the modbus device address, baud rate, data bits, parity bits, stop bits, communication mode, IP address and port number, and COM port (when connected to a PC).
l The clock on each connected instrument is correct.
l Each instrument is connected to the TROLL Link Telemetry System prior to
connecting power.
l Performing a power cycle.

Changing Win-Situ Software Device Address and Communication Settings

If you change an instrument's device address or other communication settings, you must change Win-Situ Software communication settings to reconnect and communicate with the instrument.
1. Connect the instrument to a laptop or PC.
2. Open Win-Situ Software. When it asks "Connect to device now?" click No.
3. In the top menu bar, click Preferences.
4. Click Comm Settings.
5. Enter instrument's device address into the Device Address box.*
6. Ensure the correct COM port is selected in the Port Number box. See page 33.
7. Ensure other communication settings (e. g., Baud, Data Bits, Parity Bits, Stop Bits, Mode) match the device settings.*
8. Click the check mark.
9. Click the Connect button in the lower right corner.
* If you do not know the device address or communication settings for an instrument, disconnect the instrument from the networking device. Connect the instrument directly to the PC. Click the Reset All Devices button in the Comm Settings window. Clicking the Reset All Devices button restores device defaults.
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If the instrument is connected to a networking device (e.g., a TROLL Net Hub) when instruments connected to the networking device are restored to default settings. Unique addressing for the network is lost.
Any device deployed in a network must have the appropriate device communication settings reapplied.
Selecting the Correct COM Port
If you are using a USB TROLL Com, select the correct COM port by following the steps below. If you are using a serial TROLL Com, the Win-Situ Software should default to the correct COM port, which is usually COM 1.
Steps for Windows 8 systems.
1. Right-click the Start screen.
2. Select All Apps.
3. Click Control Panel.
4. Open the Device Manager.
Reset All Devices is clicked, ALL other
5. Click the arrow next to Ports (Com and LPT), and locate the USB Serial Port listing. The number listed next to this entry is your COM port address.
Steps for Windows 7 systems.
1. Minimize the Win-Situ Software.
2. Click the Windows Start button, and open the Control Panel.
3. Click Hardware and Sound, and open the Device Manager.
4. Click the arrow next to Ports (COM and LPT), and locate the USB Serial Port listing. The number listed next to this entry is your COM port address.
Steps for Windows XP systems.
1. Minimize the Win-Situ Software.
2. Click the Windows Start button, and open the Control Panel.
3. Double-click the System icon. Click the Hardware tab, and open the Device Manager.
4. Click the plus sign next to Ports (COM and LPT), and locate the USB Serial Port listing. The number listed next to this entry is your COM port address.
The following steps apply for all Windows operating systems.
1. Once you have determined the correct COM port address in your operating system, reopen Win-Situ 5 Software.
2. Close any open windows in Win-Situ Software.
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3. Click Preferences.
4. Click Comm Settings, and then click the Port Number menu.
5. Scroll down to find the correct COM port address. Click the check mark to accept the changes.
6. Click the yellow Connect button in the lower right corner to establish a connection to the instrument.
Performing a Power Cycle (Resetting the Modem) - 1 W Solar
Improperly cycling power may cause electrical issues. Follow the proper procedure step-by-step to avoid damaging equipment. Procedures vary by solar panel type.
1. Disconnect the black (negative) lead from the black battery terminal of the TROLL Link enclosure.
2. Disconnect the white (positive) lead of the solar panel wire from the enclosure screw terminals.
3. Reconnect the white lead of the solar panel wire to the enclosure terminal labeled SOL+.
4. Reconnect the black lead to the black battery terminal.
Performing a Power Cycle (Resetting the Modem) - 10 or 20 W Solar
Improperly cycling power may cause electrical issues. Follow the proper procedure step-by-step to avoid damaging equipment. Procedures vary by solar panel type.
1. Disconnect the black (negative) leads from the black battery terminals of the external battery kit enclosure.
2. Disconnect the black lead from the black battery terminal of the TROLL Link enclosure.
3. Disconnect the white (positive) lead of the solar panel wire from the enclosure screw terminals.
4. Reconnect the white lead of the solar panel wire to the enclosure terminal labeled SOL+.
5. Reconnect the black lead to the black battery terminal of the TROLL Link enclosure.
6. Reconnect the black leads to the black battery terminals of the external battery kit enclosure.
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Updating the Firmware - TROLL Link 100 Only

Updating the firmware and cycling the power (turning the system off and then turning it back on) resolves some issues.
1. Connect the TROLL Link Telemetry System to your PC.
2. Connect power to the TROLL Link.
3. Launch the TROLL Link Setup Software.
4. Click File, and then click Update Firmware...
5. Ensure the COM shown in the Port drop-down menu is correct.
6. Follow the onscreen instructions.
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Troubleshooting Table

Problem Possible Solution
Unable to connect to a TROLL Link 100 to the TROLL Link Setup Software.
• Ensure the correct COM port is selected.
• Ensure power is connected to the telemetry unit, and then close and reopen the software.
• Ensure the serial cable between the PC and the telemetry unit is properly connected.
• Ensure the serial cable is functional.
An instrument is not displayed in the TROLL Link Setup Software.
The modem REG light does not illuminate while in dial-up or IP modes.
The modem REG light does not illuminate while in SMS mode.
Ensure all communication settings on the instrument are correct. See page 8.
• The REG light illuminates only during a message/wake interval (dial-up or IP mode) and only illuminates during message transmission (SMS mode).
• Ensure the correct SIM card is installed. See page 7.
• Ensure the modem is programmed in the correct mode. See page 14.
• Ensure the schedule has been programmed correctly. See page 16.
• Ensure power is connected to the telemetry unit.
• Cycle the telemetry unit power (turn off and then back on).
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Problem Possible Solution
• Ensure the correct IP Address is entered. See page
24.
• Ensure the correct Port Number is entered. See page
24.
• Ensure the correct Device Address is entered. See
page 24. Unable to connect the TROLL Link Telemetry System to Win­Situ 5 Plus Software in TCP/IP mode.
• Ensure the communication mode is set to ASCII. See
page 9.
• Ensure the Transmission Delay is set between 15 to
20 seconds. See page 24.
• Ensure all communication settings on the instrument
are correct. See page 8.
Unable to connect the TROLL Link Telemetry System to Win­Situ 5 Plus Software in dial-up mode.
• Ensure the APN information is entered correctly using
the TROLL Link Setup Software. See page 24.
• Ensure the correct Modem number is selected. See
page 23.
• Ensure the correct phone number is entered. See
page 23.
• Ensure the correct Device Address is entered.
See page 23.
• Ensure the communication mode is set to ASCII. See
page 9.
• Ensure the Transmission Delay is set between 15 to
20 seconds. See page 23.
• Ensure all communication settings on the instrument
are correct. See page 8.
Unable to connect the TROLL Link Telemetry System to Win­Situ 5 Plus Software in SMS mode.
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A different mode must be selected when a direct
connection to the system is required.

Maintenance

Fuse Replacement

Two fuses are located on the left edge inside of the enclosure. The left fuse connects to the internal battery, the right fuse connects to the charger/external power. The fuses are 2 amp, time-delay, speed-type fuses rated for 250 VAC. Replace as needed.

Enclosure Desiccant

It is extremely important to use a properly-sized desiccant for your deployment, and to change desiccant before the entire volume has turned pink. Use enough desiccant
to effectively keep electronics dry until your next scheduled maintenance. Desiccant life span is dependent on site conditions.
The enclosure contains one tube of desiccant that absorbs moisture as it enters the enclosure through the vent tube. Keep the vent tube clear of obstructions. Replace as needed. An additional desiccant pack may be located at the top of the enclosure. Replace or dry as needed.

Lead-Acid Battery

Cleaning

The battery is a sealed, rechargeable, lead-acid 12V 7 Ahr battery. Replace the battery every 18 to 24 months or if the voltage drops below 10 V to ensure maximum charging capacity and to avoid unexpected power failures.
Remove the battery before short- or long-term storage or during transportation.
Clean the outside of the enclosure with a soft, damp cloth. Do not use ammonia or other harsh chemicals.
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Specifications

Enclosure
Materials Fiberglass
Dimensions 29.21 x 25.40 x 12.7 cm (11.5 x 10 x 5 in.)
Operating Temperature Range - 40 to 60°C (- 40 to 140°F)
NEMA Rating 4X
Weight (typical) 6.8 kg (15 lbs) with solar panel and battery
Pole Mount 60 mm (2.375 in.) diameter
Power Supply
Solar Panel 1, 10, or 20 W
Battery 12 V, 7 Amp-hour
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In-Situ Data Center

In-Situ Data Center

Accessing the Data Center

Note that it may take up to an hour for data to be transmitted to the Data Center, depending on the data service package you have.
1. Open a Web browser.
2. Enter the URL:
http://www.isi-data.com
3. Enter your User ID and Password supplied by In-Situ. Click Login.
4. The Site Index appears. The Site Index displays the site name, most recent message received date, number of devices at the site, and the alarm status.
5. Click a site name to view more data from that site.
6. Select a Device to view more data from that device.
If the next transmission interval has not occurred, you should confirm that communication from all devices in the network has been successful.
1. Ensure all components of the TROLL Link Telemetry System have power applied.
2. From the Site Index, click the site name.
3. Click the first device listed.
4. Select Manage Device under the Site Management heading in the left navigation bar.
5. Select View Config Messages under the Device Config heading in the left navigation bar.
If data does not refresh at the expected rate or the site does not display the network, contact technical support.
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Site Index

The Site Index appears when you first log in to the DataCenter.
Number Description
1 Create and manage data reports that include all devices.
2 Create and manage users and user privileges.
3 Configure sites, devices, graphs, and notifications.
4 Configure contact information and device alarms.
5 Click on a site name to retrieve the site summary.
6 View the date and time of the most recent message received.
7 View the number of devices at the site.
8 View the alarm status.
9 View a brief summary of the current page.
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Site Summary

The Site Summary screen appears when you click on a specific site.
Number Description
1 Click to view the Site Summary Graph.
2 Click a device to view device details.
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Site Management

The Site Management/Configuration screen appears when you click Manage Site.
Number Description
1 Click to add data points to the top device on the site (see below).
2 Click to assign and update devices on the site (see below).
3 Click a device to manage the device.
4 Add a new site, delete a site, and manage the images displayed.
1 - Site Index (see image below)
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l Click Edit to edit parameters.
l Click the green arrows to adjust the order of parameters.
l Click the red X to delete parameters.
Click the Add Point button to add a new summary data point.
2 - Assign Devices (not shown)
l Check or clear the box to assign a device.
l Click Update Site Devices.
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Device Detail

The Device Detail screen appears when you click on a specific device.
Number Description
1 Click to select the data timeframe from the drop-down list.
2 Click the blue labels to select the view or export the data to CSV.
3 Click the link to create and manage device specific reports.
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Manage Device

The Manage Device screen appears when you click a specific device from the Site Management screen.
Number Description
1
2 Click to edit registers or copy existing registers to another device.
Click the Update Device button to save changes to the device.
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Edit device settings. Description is used by In-Situ to identify the system and should not be changed.

User Management

Create User
1. Click Create New User.
2. Enter the new user data in the fields shown.
3. Click the Set as site admin check box if the user requires site administration privileges.
4. Click Create User.
Manage Users
1. Click Edit to edit user settings.
2. Click Reset Password to reset a user password.
3. Click the red X to delete a user.
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Configuring the TROLL Link Telemetry System Using Over-Air Commands

TROLL Link Telemetry System 101 and 201 models are pre-configured to the correct instrument types, requested parameters, and transmission interval prior to shipping.
Altering this configuration is possible, but not recommended. Increasing the number of parameters or the transmission interval may result in data overage charges if the increased data transmission exceeds the purchased data plan. Consult In-Situ Inc. prior to altering the original configuration to avoid data overage charges.
The TROLL Link Telemetry System is configured using over-air commands from the Data Center.
Access the Data Center.
1. Open a Web browser.
2. Enter the URL: http://www.isi-data.com
3. Enter your User ID and Password.
4. Click Login. The Site Index screen appears.
Change transmitted parameters for each instrument.
1. Click Manage Site. The Configuration Screen appears.
2. Click the plus sign next to your site name (the name may be Default). The site menu expands and instruments in your site are displayed below the Assign Devices entry. Instrument names may be a series of numbers.
3. Click the first instrument listed.
4. Click Over-Air Commands under the Device Config heading in the left sidebar.
5. Click the Add or Remove check box next to the parameter name to change the transmitted parameters. All parameters are transmitted under default settings.
6. Click the Send Config button. You may need to scroll to view the button.
7. Click the site name in the left navigation window.
8. Click Manage Site under the Site Management menu in the left navigation window.
9. Repeat steps 2 through 8 for the remaining instruments in your site.
Change the transmission interval for the site.
1. Log in to the Data Center if you have not already done so.
2. Follow steps 1 through 4 of the previous instruction set to access the Over-Air Commands.
3. To change the transmission interval, click the arrow button next to Update transmission interval, and select Yes.
4. Click the arrow button next to Base message interval and select the desired interval rate.
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Available message intervals are displayed based on your data service plan.
5. Click the arrow next to Sample Rate/Hyper mode, and select None.
6. Click the arrow next to Message Holding, and select No Holding.
7. Click the Send Config button at the bottom of the parameter list to finalize the configuration. All other instruments are updated to transmit using these settings.
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