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2010 Infiniti Service and Maintenance Guide
TABLE OF CONTENTS
OWNER’S LITERATURE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . 2
INTRODUCTION
Infiniti Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Why Infiniti Service? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Extended Service Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Genuine Infiniti Collision Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
SCHEDULED MAINTENANCE GUIDE
Determining the Proper Maintenance Interval . . . . . . . . . . . . . . . . . . . . . . . . 7
Explanation of Scheduled Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . 8
Maintenance Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Maintenance Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
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OWNER’S LITERATURE INFORMATION
INDEX OF TOPICS |
WHERE TO FIND INFORMATION |
Radio/CD/Heater/AC Operation . . . . . . . . . . . . . . . . . . . . . . . . |
.Owner’s Manual: chapter 4 |
Starting and Driving Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . . |
Owner’s Manual: chapter 5 |
Security System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
Owner’s Manual: chapter 2 |
Changing a Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
Owner’s Manual: chapter 6 |
New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . |
Warranty Information Booklet: page 4 |
Federal Emission Control Warranties . . . . . . . . . . . . . . . . . . . . . |
Warranty Information Booklet: page 7 |
California Emission Control Warranties . . . . . . . . . . . . . . . . . . . |
Warranty Information Booklet: page 10 |
Tire Pressure/Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
Owner’s Manual: chapter 8 |
Tire Warranties/Safety Information . . . . . . . . . . . . . . . . . . . . . . |
Warranty Information Booklet: pages 22 to 45 |
Consumer Affairs Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . |
Warranty Information Booklet: page 2 |
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Customer Care/Lemon Law Information Booklet: page 5* |
Do It Yourself Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
Owner’s Manual: chapter 8 |
General Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
Owner’s Manual: chapter 8 |
2 * Not applicable outside of the United Sates.
INFINITI MAINTENANCE
Maintain Your Investment
Preventative scheduled maintenance is an important investment to optimize the performance, durability, reliability, safety and resale value of your Infiniti. Scheduling your vehicle’s maintenance at the recommended intervals will ensure your vehicle is running at its best.
We want you to enjoy your Infiniti vehicle. This Service and Maintenance Guide is designed to help you make sure your vehicle receives proper and timely maintenance that is necessary. Key services are explained in detail, along with an outline of scheduled maintenance to help you maintain your vehicle. Your local Infiniti dealer can assist you in determining the best schedule based on your driving habits and local conditions.
Failure to perform scheduled maintenance may result in excluding portions of your vehicle from warranty coverage and may reduce the performance, durability, reliability, safety and/or resale value of your vehicle. See your Warranty Information Booklet and Owner’s Manual for details.
3
WHY INFINITI SERVICE?*
To preserve the quality and safety of your vehicle, an authorized Infiniti dealer is recommended for maintenance or repair. Only an authorized Infiniti dealer offers you these advantages:
•Factory Trained and ASE certified technicians
•Immediate access to warranty service history and factory technical information
•Latest diagnostic, special tools and service techniques
•Genuine Infiniti Parts that meet Infiniti’s demanding standards
•12 month/12,000 mile parts and labor limited warranty when Genuine Infiniti Parts are installed by your dealer
•Complimentary Multi-Point Inspections (at participating dealers)
•Service Loan Car availability for scheduled warranty service.**
•Clear, up-front estimates
•Shuttle service/Courtesy van (at participating dealers)
Your Service – Your Way
We recommend relying on our trained Infiniti service specialists, who refer to their detailed knowledge of your Infiniti in every service they perform. Plus, they use Genuine Infiniti Parts, designed and engineered specificallyto maintain your Infiniti’s original integrity. That’s the distinction of your authorized Infiniti dealer.
* May differ or not apply outside the United States, please inquire of your dealer.
**Available during Basic New Vehicle Limited Warranty at participating Infiniti dealers. Subject to availability.Restrictions apply.
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EXTENDED SERVICE PRODUCTS
El ite |
Inf in it i E xt end ed |
Long Term Coverage
The Elite Infiniti Extended Protection Plan provides you with long term coverage to 7 years/100,000 miles. Coverage under the optional Elite Infiniti Extended Protection Plan and the Infiniti Limited Warranties begins with the delivery of the vehicle to the first retail buyer. Accordingly, your agreement may providecoverage for your vehicle for a portion of the same period as your New VehicleWarranty. Upon expiration of the applicable Limited Warranties, the full spectrum of the Elite Infiniti Extended Protection Plan coverage is in force to the end of the time or mileage term. During the period of your BasicWarranty, the Elite InfinitiExtendedProtection Plan provides you with Rental Car Coverage only.
New Vehicle Limited Warranty
Elite Infiniti Extended Protection Plan |
(7 years/100,000 miles) |
benefits include: |
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mechanical breakdown protection
Roadside Assistance extended
car rental coverage
* This product is not available outside the United States.
P r ot ect i on P lan*
Benefits You Can Count On
SERVICE AT AUTHORIZED INFINITI DEALERSHIPS/REPAIR FACILITIES.
With the Elite Infiniti Extended Protection Plan, service is completed by Infiniti trained technicians.
UNLIMITED CLAIMS.
No limit on the number of claims for covered repairs.
PROVIDES FOR THE COST OF GENUINE ORIGINAL EQUIPMENT REPLACEMENT PARTS. Designed for use on Infiniti vehicles. No inferior substitutes.
EMERGENCY TOLL-FREE HELP.
If a breakdown occurs outside your area, you are covered. Just contact the nearest Infiniti dealer, or call the special toll-free number for assistance.
SUBSTITUTE TRANSPORTATION.
If a mechanical breakdown occurs and you require alternate transportation, Infiniti will reimburse you for actual expenses up to $50 per day, to a maximum of 5 days, and $250 per service visit.
TRANSFERABLE TO A NEW OWNER.
Should you sell your Infiniti before your coverage expires, you can transfer your Elite Infiniti Extended Protection Plan**, thereby enhancing resale value.
CONVENIENT AND ECONOMICAL. Coverage that costs only pennies per day.
Your Infiniti dealer will be happy to include the cost in your monthly car payment.
** A nominal transfer fee may apply. For details please refer to the Elite Infiniti Extended Protection Plan Service Agreement or contact your Infiniti dealer.
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GENUINE INFINITI COLLISION PARTS
If you have an accident, insist on Genuine Infiniti CollisionParts. If you want your vehicle to be restored using parts made to Infiniti’s original exacting specifications – if you want it to last, help to protect your personal safety and to help hold its resale value, the solution is simple. Tell your insurance agent and your repair shop to use only Genuine Infiniti Collision Parts.
Many non-genuine parts are copies made from impressions of Infiniti parts and may not match the specifications and performance standards of Genuine Infiniti Parts. As a result, non-genuine parts may not look or fit right, and may be less safe.
The hood on your vehicle is a good example. Infiniti designed it with hood buckling creases to help prevent the hood from penetrating the interior of your vehicle in an accident. Non-genuine parts may not provide such built-in safeguards.
In some states, the law says you must be advised if non-genuine parts are used to repair your vehicle. Why should you take a chance?
Replacement Panel Limited
Lifetime Corrosion Warranty*
See your participating Infiniti dealer for details.
If you have your collision damage repaired using Genuine Infiniti Outer Sheet Metal Panels you don’t have to worry about corrosion. That’s because these panels are warranted against inside out rust-through perforation for as long as you own your Infiniti. Another reason to insist on Genuine Infiniti Collision Repair Parts.
* This warranty does not apply to vehicles or parts, not distributed by Nissan North America and/or sold outside the United States.
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DETERMINING THE PROPER MAINTENANCE INTERVAL
As a condition of your vehicle's warranty, you are responsible for properly maintaining your vehicle. In maintaining your vehicle, you should follow either Schedule 1 or Schedule 2 as listed below. Use these guidelines to determine which maintenanceschedule to use.
SCHEDULE 1 (more severe operating conditions), every 3,750 miles or 3 months, whichever comes first
Use Schedule 1 if you primarily operate your vehicle under any of these conditions:
•Repeated short trips of less than 5 miles in normal temperatures or less than 10 miles in freezing temperatures
•Stop-and-go traffic in hot weather or lowspeed driving for long distances
•Driving in dusty conditions or on rough, muddy, or salt-spread roads
•Towing a trailer, or using a camper or car-top carrier
SCHEDULE 2 (less severe operating conditions), every 7,500 miles or 6 months, whichever comes first
Schedule 2 features 7,500-mile service intervals; with Schedule 2 fewer maintenance items are regularly checked or replaced than with Schedule 1.
Generally, Schedule 2 applies only to highway driving in temperate conditions. Use Schedule 2 only if you primarily operate your vehicle under conditions other than those listed in Schedule 1.
PREMIUM MAINTENANCE*
Premium Maintenance is an Infinitirecommended optional upgrade that adds services to Schedule 1 and 2 when maintenance is performed.
Performing the Premium upgrade services may optimize the performance, durability, reliability, and resale value of your vehicle. (Premium Maintenance items are available at every 30,000 miles or 24 month interval.)
*Premium Maintenance is an Infiniti-recommended option; however, you need not perform such maintenance in order to maintain the warranties which come with your Infiniti. Premium Maintenance may not be available outside the United States, please inquire of your dealer.
For the ultimate in preventative maintenance, ask your Service Consultant for a complimentary Multi-Point Inspection every time you visit your
participating Infiniti dealer. See page 12 and 13 for more information on Multi-Point Inspections.
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EXPLANATION OF SCHEDULED MAINTENANCE ITEMS
The following descriptions are provided to give you a better understanding of the scheduled maintenance items that should be regularly checked or replaced. The maintenance log indicates at which mileage/time intervals each item requires service.
In addition to scheduled maintenance, your Infiniti requires that some items be checked during normal day-to-day operation. You can find these items listed under “General Maintenance” in Chapter 8 of your Owner’s manual.
Items marked with “*” are recommended by Infiniti for reliable vehicle operation. You are not required to perform such maintenance in order to maintain the emission warranty or manufacturer recall liability. Other maintenance items and intervals are required.
When applicable, additional information
can be found in the “Do-it-yourself” sec-
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tion in Chapter 8 of your Owner’s Manual.
NOTE: Nissan North America does not advocate the use of non-OEM approved aftermarket flushing systems and strongly advises against performing these services on a Infinti product. Many of the aftermarket flushing systems use nonOEM approved chemicals or solvents, the use of which has not been validated by Nissan North America.
For recommended fuel, lubricants, fluids, grease, and refrigerant refer to Chapter 9 in your Owner’s Manual.
Emission Control System
Maintenance:
Drive Belts*
Check engine drive belts for wear, fraying or cracking and for proper tension. Replace any damaged drive belts.
Engine Air Filter
Replace at specified intervals. When
driving for prolonged periods in dusty conditions, check/replace the filter more frequently.
Engine Coolant*
Drain and flush the cooling system at the specified interval.
Engine Oil and Oil Filter
Replace engine oil and oil filter at the specified intervals. For recommended oil grade and viscosity refer to Chapter 9 in your Owner’s Manual.
Engine Valve Clearance*
Inspect only if valve noise increases. Adjust valve clearance if necessary.
Evaporative Emissions Control Vapor Lines*
Check vapor lines and connections for leaks or looseness. Tighten connections or replace parts as necessary.
EXPLANATION OF SCHEDULED MAINTENANCE ITEMS
Fuel Filter
Maintenance-free item (In-tank type filter).
Fuel Lines*
Checkthe fuel hoses, piping and connections for leaks,looseness, or deterioration. Tighten connections or replace parts as necessary.
Spark Plugs
Replace at specified intervals. Install new plugs of the same type as originally equipped.
Chassisand Body Maintenance:
Brake Lines and Cables
Visually inspectfor properinstallation. Checkfor chafing, cracks, deterioration, and signs of leaking. Replace any deteriorated or damaged parts immediately.
Brake Light and Cruise ControlSwitches
Inspect the clearancebetween the brake pedal and the switches.
Brake Calipers, Pads, Rotors
Checkfor wear, deterioration and fluid leaks. Replace any deteriorated or damaged parts immediately.
Climate Controlled Seat Filter
Replace at specified intervals (M45/M35/FX50/FX35/G37 Convertible, if so equipped).
Exhaust System
Visually inspect the exhaust pipes, muffler and hangers for leaks, cracks, deterioration, and damage. Tighten connections or replaceparts as necessary.
In-Cabin Microfilter
Replace at specified intervals. When driving for prolonged periods in dusty conditions, replace the filter more frequently.
PropellerShaft(s)
Checkfor damage, looseness, and grease leakage (4WD/AWD/RWD).
Steering Gear and Linkage, Axle and Suspension Parts, Drive Shaft Boots
Check for damage, looseness, and leakage of oil or grease. Under severe driving conditions, inspect more frequently.
Tire Rotation
Tires should be rotated every 7,500 miles according to the instructions in the Owner’s Manual (except G37 Sedan 2WD Sport, G37 Coupe 2WD Sport and G37 Convertible). When rotating tires, check for damage and uneven wear. Replace if necessary.
Transmission Fluid – Automatic or Manual, Differential Oil, Transfer Case Oil
Visually inspect for signs of leakage at specified intervals. If towing a trailer, using a camper or car–top carrier, or driving on rough or muddy roads, replace the transmission fluid/oil at every 30,000 miles or 24 months (except models with 7-speed automatic transmission and the M35/EX35
with 5-speed automatic transmission). |
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OFF-ROAD MAINTENANCE (QX56 ONLY)
Check the following items more frequently after driving off-road through deep sand, mud or water:
•Brake pads and rotors
•Brake lines and hoses
•Differential oil, transmission fluid, and transfer case oil
•Steering linkage
•Propeller shafts and drive shafts
•Engine air filter
•In-cabin microfilter
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MAINTENANCE SCHEDULES
The following Maintenance Schedule has been compiled by Infiniti to assist you in performing the recommended maintenance services and keeping appropriate records of services performed. Along with the related repair invoices, receipts, and other such records, a properly documented maintenance history could enhance the value of your vehicle should you ever wish to sell it. The services listed represent the minimal factory recommended requirements for each time/mileage interval, up to 120,000 miles / 96 months.
Beginning on page 46 you will find a maintenance log that should be used to track when and where services were performed. Ask your Service Consultant to stamp and update your log each time your vehicle is serviced.
E L U D E H C S E C N A N E T N I A M
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M A I N T E N A N C E S C H E D U L E
COMPLIMENTARY MULTI-POINT INSPECTION*
For the ultimate in preventative maintenance, ask your Service Consultant for a complimentary Multi-Point Inspection every time you visit your participating Infiniti dealer.
MPI’s are performed by Infiniti factory trained Technicians who will provide you with a detailed report of your vehicles condition.
Driving your Infiniti should be as worry-free an experience as possible. Trust your Infiniti dealership to inspect and maintain your vehicle so you can take pride in knowing your vehicle is ready for the road ahead.
*Available at participating dealers
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COMPLIMENTARY MULTI-POINT INSPECTION*
Multi-Point Vehicle Inspection
Customer Name: |
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Year/Model: |
Date: |
Mileage: |
VIN: |
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Work Order #: |
Service Consultant: |
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Technician: |
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CHECKED AND OKAY
MAY NEED FUTURE ATTENTION
REQUIRES IMMEDIATE ATTENTION
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INTERIOR / EXTERIOR |
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1 |
1 |
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Head Lights / Tail Lights / Turn Signals / Brake Lights |
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Hazard Warning Lights / Exterior Lamps |
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2 |
2 |
2 |
Windshield Washer Spray / Wiper Blades |
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3 |
3 |
3 |
Windshield Condition (Inspect for Cracks, Chips, or Fitting) |
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4 |
4 |
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Upholstery / Carpet / Floor Mats / Mirrors / Glass |
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5 |
5 |
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Emergency Brake Adjustment |
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6 |
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Horn Operation |
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7 |
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Fuel Tank Cap Gasket |
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8 |
8 |
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In-Cabin Microfilter (if equipped) |
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9 |
9 |
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Clutch Operation (if equipped) |
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UNDER VEHICLE |
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10 |
10 |
10 |
Shock Absorbers / Suspension |
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11 |
11 |
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Steering Gear Box / Linkage and Boots / Ball Joints / |
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Dust Covers |
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12 |
Muffler / Exhaust Pipes / Mountings |
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Engine Oil and/or Fluid Leaks |
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14 |
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Brake Lines / Hoses / Parking Brake Cable |
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15 |
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Drive Shaft Boots / Constant Velocity Boots / U-Joints / |
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Transmission Linkage (if equipped) |
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16 |
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Transmission / Differential / Transfer Case (Check Fluid Level, |
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Fluid Condition and Fluid Leaks) |
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Fuel Lines and Connections / Fuel Tank Band / Fuel Tank |
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Vapor Vent System Hoses |
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UNDER HOOD |
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Fluid Levels: Oil / Coolant / Battery / Power Steering / Brake / |
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Washer / Automatic Transmission |
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Engine Air Filter |
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Drive Belts (condition and adjustment) |
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Engine Coolant System |
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Cooling System Hoses / Heater Hoses / Air Conditioning Hoses |
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and Connections |
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Radiator Core and Cap |
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CHECKED AND OKAY
MAY NEED FUTURE ATTENTION
REQUIRES IMMEDIATE ATTENTION
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BATTERY PERFORMANCE |
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Battery Terminals / Cables / Mountings |
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Check Condition of Battery (Storage Capacity Test) |
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Pass |
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Recharge Retest |
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Fail |
Date Code__________ |
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BRAKE |
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Brake Inspection Not Performed This Visit |
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Left Front Brake Lining _______ mm |
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Left Rear Brake Lining _______ mm |
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Right Front Brake Lining _______ mm |
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26 |
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Right Rear Brake Lining _______ mm |
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TIRE |
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Left Front |
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Right Front |
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27 |
27 |
27 |
Tire Tread____32nds |
27 |
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27 |
27 |
Tire Tread____32nds |
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27 |
27 |
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Wear Pattern_______ |
27 |
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Wear Pattern_______ |
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27 |
27 |
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Tire Pressure____psi |
27 |
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Tire Pressure____psi |
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Left Rear |
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Right Rear |
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27 |
27 |
27 |
Tire Tread____32nds |
27 |
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27 |
27 |
Tire Tread____32nds |
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27 |
27 |
27 |
Wear Pattern_______ |
27 |
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Wear Pattern_______ |
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27 |
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Tire Pressure____psi |
27 |
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Tire Pressure____psi |
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COMMENTS / ESTIMATES
Customer Signature |
Date |
GENUINE INFINITI SERVICE AND PARTS |
TIRINFINSP 06/07 |
E L U D E H C S E C N A N E T N I A M
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M A I N T E N A N C E S C H E D U L E
3,750 MILES OR 3 MONTHS
SCHEDULE 1 MAINTENANCE
Replace engine oil and filter
SCHEDULE 2 MAINTENANCE
Next scheduled maintenance at 7,500 Miles or 6 Months
Equipment varies by model. Perform only those operations that apply to your vehicle.
|
For the ultimate in preventative maintenance, ask your Service Consultant for a complimentary Multi-Point Inspection every time you visit your |
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participating Infiniti dealer. See page 12 and 13 for more information on Multi-Point Inspections. |
7,500 MILES OR 6 MONTHS
SCHEDULE 1 MAINTENANCE
Replace engine oil and filter
Rotate tires (except G37 Sedan 2WD Sport, G37 Coupe 2WD Sport and G37 Convertible)
Inspect the following:
__ Axle & suspension parts __ Brake calipers, pads, rotors
__ Drive shaft boots (4WD/AWD) __ Exhaust system
__ Front suspension ball joints
__ Propeller shaft (4WD/AWD/RWD) __ Steering gear and linkage
__ Steering linkage ball joints
SCHEDULE 2 MAINTENANCE
Replace engine oil and filter
Rotate tires (except G37 Sedan 2WD Sport, G37 Coupe 2WD Sport and G37 Convertible)
Equipment varies by model. Perform only those operations that apply to your vehicle.
E L U D E H C S E C N A N E T N I A M
For the ultimate in preventative maintenance, ask your Service Consultant for a complimentary Multi-Point Inspection every time you visit your |
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participating Infiniti dealer. See page 12 and 13 for more information on Multi-Point Inspections. |
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