Humax HR54 User Manual

CHAPTER 6 - SETTINGS & HELP

Settings .................................................................................... 84

Info & Test .................................................................................. 84

Display ........................................................................................ 84

Audio ..........................................................................................88

Network Setup ........................................................................... 88

Remote Control ..........................................................................89

Satellite ...................................................................................... 90

Whole-Home .............................................................................. 91

Power Saving .............................................................................91

Reset ..........................................................................................92

Parental Controls ..................................................................... 93

Lock Now ...................................................................................94

Unlock Now ................................................................................ 94

Ratings Limits ............................................................................ 95

Adult Channels ..........................................................................96

Channel Blocks .......................................................................... 96

Web Videos ................................................................................. 96

Spending Limits ......................................................................... 97

Viewing Hours ............................................................................ 97

Favorite Channels .................................................................... 98

Help .......................................................................................... 99

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SETTINGS

Press MENU, select Settings & Help, then Settings to review or change your system settings. These include: audio options, video format, TV resolution, network setup, remote control setup and more.

INFO & TEST

Select Info & Test to display the System Info & Test screen. Select Run System Test to initiate a test of the tuners, Receiver ID and phone line.

NOTE: Running the System Test will interfere with live TV and any current recordings.

Select More System Info to review your basic system information such as Receiver model, Receiver ID, access card number, software version, etc.… as well as, current Receiver settings. This information can be useful during troubleshooting.

DISPLAY

Select Display to access the following options: Preferences, Video, TV Ratio, TV Resolution, Captioning or Clock. Before you get started, you may want to review Appendix 5, “About HighDeﬁnition”, which describes HD formats and resolutions.

CHAPTER 6 - SETTINGS & HELP

Preferences

These are user interface display settings which include:

Recording Tips: Turn On or Off helpful tips that display onscreen whenever you schedule a recording.

Guide HD Channels: Choose whether you want the Guide to show HD channels and their duplicate SD channels or to hide the SD duplicates.

Guide shows: Select whether you want the ﬁrst press of the GUIDE button to take you directly to the Program Guide or to go to the category ﬁlter ﬁrst.

Language: Select your preferred onscreen text language.

Scrolling Effects: Turn scrolling effects ON or OFF. This affects

the appearance of large text areas when they scroll.

Banner Time: Set the Channel Banner time to determine how quickly the banner disappears after moving to a new channel.

NOTE: To change your screen format and resolution temporarily, press INFO on your remote, select Audio/ Video from the Channel Banner and select Change Resolution & Format.

Video

Set your preference for the following screen options: Native, Screen Format and Bar Color.

Native: You can turn Native Mode ON or OFF. When Native Mode is ON, your TV auto-changes to match the resolution of the

SETTINGS

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SETTINGS

program coming into the Receiver. For example, if Native Mode is ON and a program is being broadcast in 480p, your High-Deﬁnition Receiver prompts the TV to show it in that same format. If the next program changes to 1080i, the Receiver tells the TV to change to

that format. Native Mode slows down the system’s response time to channel changes since the Receiver and TV must adjust the picture resolution at every channel change. Because of this, the default setting is OFF. When Native Mode is OFF, your Receiver will display the program at the highest resolution set on the TV Resolutions screen.

Screen Format: When a program is broadcast in a format that does not exactly ﬁt your TV screen, your Receiver will automatically size the picture. Screen Format options include Original Format, Pillar Box (Widescreen 16:9 HDTVs only), Letterbox (Standard 4:3 TVs only), Stretch and Crop:

If you’re watching a widescreen movie on a Standard 4:3 TV, you

may want to choose Letterbox which places bars on the top and bottom of the screen.

If your HDTV is 4:3 aspect ratio, you may want to Crop or cut

off the content at the left and right side of the screen while preserving the proportion of the picture that remains.

You can also Stretch the picture vertically or horizontally to ﬁll up

the screen.

Bar Color: Select the Bar Color option to set the color of the bars displayed when you view programming in Letterbox or Pillar Box modes.

TV Ratio

Set the aspect ratio that matches your TV. Options are Standard 4:3 or Widescreen 16:9.

CHAPTER 6 - SETTINGS & HELP

SETTINGS

TV Resolutions

Select the resolutions your TV can support so your Receiver can pass the proper signal. To ﬁnd the resolutions your TV supports,

check the User’s Guide that came with your TV. If you select a

resolution your TV doesn’t support, the Receiver will reset the resolution after a few seconds.

Captioning

Select Captioning to turn closed captioning ON or OFF, and to

select the font style, size and color for the display of captions.

Clock

Select Clock to set your time zone and whether you want the Receiver to show Daylight Savings time or not.

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SETTINGS

AUDIO

Select Audio to make a persistent change to your audio settings. Audio options include:

Language: Select your preferred audio language, i.e. English, Spanish, Chinese, etc.

Sound Effects: Select the volume of sound effects.

Dolby® Digital*: Select ON or OFF for Dolby Digital audio output

to enable or disable a surround sound system.

HD Channels include 5.1 surround sound when available from the programmer. Additional equipment is required and sold separately.

NOTE: Not all TV programs deliver Dolby Digital 5.1 audio. Look for the Dolby Digital icon in the program description and Channel Banner.

* Manufactured under license from Dolby Laboratories. Dolby and the double-D

symbol are trademarks of Dolby Laboratories.

NETWORK SETUP

Select Network Setup to set up and test your DVR’s connection to the Internet. See Appendix 4, “Get Connected” for details.

CHAPTER 6 - SETTINGS & HELP

SETTINGS

REMOTE CONTROL

Select Remote Control to display the Remote Control setup screen. Then select from the Program Remote, IR/RF Setup, Receiver Mode and Advanced Setups options.

For DIRECTV Universal Remotes only: When the MODE switch on your Remote is in the left-most position, it controls your DIRECTV Receiver. However, you can also program the AV1, AV2 and TV positions to control other equipment such as your TV, DVD, VCR or Stereo.

Program Your Remote

Follow the step-by-step instructions to set your Remote to control your TV or other A/V equipment, such as a DVD player or surround sound system. For best results, it is helpful to know the model number and brand of your equipment. To clear current AV1, AV2 and TV settings, select Program Remote and then Reset Remote.

IR/RF Setup

Certain remote control models feature Radio Frequency (RF) capability. DIRECTV’s new Genie Remote (black & white design) is both Infra Red (IR) and RF capable, but you must select the mode you want. Otherwise, you will need to refer to the model number printed on the top left corner of your DIRECTV Remote Control to conﬁrm its Remote type. A letter “R” at the end of the model number (which may be followed by other letters) indicates that the remote supports RF. If no letters follow the number, the

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SETTINGS

remote works in IR mode only. Please refer back to Chapter 1,

“Using Your Remote Control” for detailed information.

NOTE: While the newer Genie (HR34, HR44 and above) HD DVRs are RF-capable, previous model DIRECTV Receivers may also be RF-capable.

To change your remote method of transmission from IR signals

to RF, select Settings, then Remote Control and then IR/RF Setup. While IR transmission requires a clear line of sight to the front of the Receiver, RF transmission lets you put your Receiver inside a cabinet or behind solid doors and still be able to command it from up to 200 feet away.

Receiver Mode

Select Receiver Mode if you want to use one remote to command a second DIRECTV® Receiver.

Advanced Setups

Use this option to set up your remote to control 3 or more Receivers in one room.

SATELLITE

This option is used by installers when your system is initially

set up; you should not have to use it. However, you can use this screen to view your Receiver’s satellite signal strength\or to repeat the satellite setup procedure.

CHAPTER 6 - SETTINGS & HELP

SETTINGS

The Antenna Setup option can be used to display channels

received via your off-air antenna in the Guide. You must have an off-air (terrestrial) antenna connected to your HD DVR Receiver. Not all HD DVR’s have a built-in off-air tuner.

WHOLE-HOME

If you’re using DIRECTV® Whole-Home DVR Service, you can use the Whole-Home settings to set or change your Playlist Sharing preferences, or to create or change the names of each Receiver or Client location. To learn more, read “DIRECTV® Whole-Home DVR Service” in Chapter 5 or “Genie HD DVR” in Chapter 7, respectively.

POWER SAVING

Some DIRECTV Receivers are Energy Star certiﬁed, meaning they include features that reduce power consumption. The Power Saving option automatically puts these Receivers into Standby mode when there is no activity on your Remote for 4 hours. When the feature is ON, a message will display to warn you before the Receiver goes into Standby mode.

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SETTINGS

RESET

The Reset screen lets you Restart the Receiver, reset to factory

defaults, or reset everything.

Restart Receiver is the same function as pressing the red reset

button behind the access card door on the front of the Receiver. This option does not affect your settings and scheduled recordings.

Reset Defaults erases all of your personal preference items, such as Parental Controls, Favorites, language and scheduled

recordings. It restores the Receiver conﬁguration to factory settings.

Reset Everything completely erases everything from system

memory, except for satellite dish settings, and starts up like a

new Receiver.

WARNING: All your recordings will be erased from the hard

drive!

If Parental Controls are locked, you must enter your

NOTE:

password to reset the Receiver.

CHAPTER 6 - SETTINGS & HELP

PARENTAL CONTROLS

To review or update your Parental Controls settings, press

MENU, select Settings & Help, then Parental Controls. You can also access Parental Controls by pressing INFO, then selecting Parental, then Parental Controls.

Parental Controls enable restrictions to be placed on programming as well as certain actions, and requires a passcode to change the restrictions. Whether you want to block access to mature content, limit spending amounts, or restrict the number of TV viewing hours, you have total control for the whole household. The system default is “unlocked” for all categories.

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PARENTAL CONTROLS

LOCK NOW

After setting the restrictions you want (see below for options), choose Lock Now from the left menu. You’ll be asked to create a passcode. This passcode will be your entry to unlocking and adjusting the limits in the future.

UNLOCK NOW

When Parental Controls are locked, a message appears if you try to tune to a restricted program, explaining why the program is blocked. To temporarily unlock a particular program, select Unlock Now and enter your passcode. Multiple entries aimed at guessing the passcode are thwarted by a time delay; each invalid passcode entered lengthens the delay for subsequent entry by one second.

For more unlock options, press MENU, select Settings & Help then select Parental Controls. Various options for removing restrictions temporarily or permanently will appear. Select one and enter your passcode. You can also unlock Parental Controls by pressing INFO while watching TV. Select Parental then Unlock All and enter your passcode.

NOTE: If you have Parental Controls set and temporarily unlocked, turning the Receiver off will turn Parental Controls back on.

CHAPTER 6 - SETTINGS & HELP

PARENTAL CONTROLS

RATINGS LIMITS

Set rating limits for Movies, TV and Other (unrated) shows. From the left menu, select Rating Limits then select either Movies, TV or Other.

Movies

Select the button next to the overall ratings limit you wish to impose. Brief descriptions of the ratings appear for your

guidance.

TV Programs

Highlight and select the TV ratings limit you desire. In addition to allowing or blocking shows by TV rating (i.e. TV-MA), you can also set ratings limits for particular types of content such as Fantasy Violence (FV), Dialogue (D), Language (L), Sexual Content (S) and Violence (V). A description of each content type displays when highlighted.

Other Shows

Highlight and select the box to toggle the setting between Allow No Rating and Block No Rating. If you choose Block No Rating, programming that has no rating, such as news and sports, will not display.

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PARENTAL CONTROLS

ADULT CHANNELS

Hide adult channels in the Program Guide, Manage Recordings screens, and when channel surﬁng. Select Adult Channels, then highlight and select the box to toggle between Hide Adult and Show Adult. This action also hides the Adults Only icon in the Search & Browse screen.

CHANNEL BLOCKS

Prevent children from viewing pre-selected channels with the Channel Blocks feature. Scroll down the channel list and select those you wish to block. You can also key in channel numbers or use Block All or Allow All to save time.

WEB VIDEOS

Prevent children from viewing videos from the Internet. Select Web Videos, then highlight and select the box to toggle between Block Web Videos and Allow Web Videos.

SPENDING LIMITS

CHAPTER 6 - SETTINGS & HELP

Limit the amount that can be spent on each Pay Per View purchase. Select Spending Limits. Then enter your preferred spending dollar limit using the numbers on your Remote.

PARENTAL CONTROLS

VIEWING HOURS

Specify days and times when TV watching is allowed in your household. Select Viewing Hours, then select the start times and durations for viewing. You can set hours based on “school nights”

— Monday-Thursday – and/or weekend nights—Friday-Saturday,

and Sunday.

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FAVORITE CHANNELS

Create lists of your favorite channels. Use your list to see only those speciﬁc channels listed in the Guide as well as when you’re channel surﬁng in live TV. You can create up to two custom lists on your Receiver. You can also choose Channels I Get to see only the channels that are in your DIRECTV programming package.

Press MENU on your remote, select Settings and Help then Favorite Channels. If you haven’t created a Favorites list, the Setup Custom 1 and Setup Custom 2 options will be displayed. Select the one you want and follow the onscreen instructions to create and name your list.

Selecting a Favorites list makes it active and hides the display of all other channels in the Guide. From the Guide, press the DASH key on your Remote, select Favorites and then select the list you want to make active. The name of the currently selected Favorites list is displayed in the bottom left of the Guide screen so you always know which list you are using. To restore the display of all channels, press the DASH key while in the Guide, select Change favorites list, then select All Channels.

CHAPTER 6 - SETTINGS & HELP

HELP

HELP provides information about your Receiver and its functionality, features, and more, as well as step-by-step instructions and frequently asked questions (FAQs). Press MENU, select Settings & Help, then select Help.

Select a category folder to view its contents, then select a topic from the list for detailed information.

You can also view self-help videos on Channel 1 and ﬁnd

answers to all your questions on DIRECTV’s Online Answer Center at www.support.directv.com.

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DIRECTV HD DVR RECEIVER USER GUIDE

CHAPTER 7 - GENIE™ HD DVR

Genie™ HD DVR ..........................................................................102

Genie HD DVR - Key Features ................................................... 102

Genie Mini - Key Features ......................................................... 103

Share Programs Between Rooms ............................................ 104

Genie as a Media Server ............................................................ 105

Connecting Clients .................................................................... 106

DIRECTV Genie Mini Back Panel Example .................................107

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DIRECTV HD DVR RECEIVER USER GUIDE

GENIE™ HD DVR

The DIRECTV Genie HD DVR is the most comprehensive and ﬂexible DVR experience from DIRECTV. It introduces a new industry standard that provides HD DVR service in every room without requiring additional HD DVRs. The Genie HD DVR (models HR34, HR44 and above), together with Genie Minis (C31, C41, C41W and above) or DIRECTV® Ready TVs, can serve your entire home, and provides you and your family the ﬂexibility to watch the content of your choice, on your own schedules.

Use this chapter to learn about all the great features of DIRECTV Genie HD DVR and Genie Minis.

GENIE HD DVR - KEY FEATURES

Record up to ﬁve programs simultaneously.

Store up to 200 hours of HD programming and 800 hours

of SD total on the 1TB (terabyte) hard drive. (Actual recording capacity varies based on type of programming being recorded.)

Watch two shows at the same time with Picture In

Picture.*

View live or recorded programming in up to four different

rooms simultaneously (Genie Minis required).

Genie HD DVR

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NOTE: *Picture in Picture is only available on the TV connected directly to the Genie HD DVR.

CHAPTER 7 - GENIE™ HD DVR

GENIE™ HD DVR

Picture In Picture

Genie lets you watch two programs on the same TV, live or recorded, at the same time. While watching one program, press the INFO button on your remote. Select PIP. The program you’re currently watching moves into a smaller window on your screen. The larger video is the active program and can be controlled by your remote. To switch between programs, press the DOWN ARROW.

To change the position of the smaller window, press INFO on your remote. Select PIP and choose a position from the options provided.

NOTE: Picture in Picture is only available on the TV that is connected directly to the Genie HD DVR (models HR34, HR44 and above).

GENIE MINI - KEY FEATURES

Watch and manage recorded programming from any room.

Pause and rewind live or recorded T V from any room.

Access On Demand content, TV Apps and other HD DVR

features from any room.

Genie Mini Client

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DIRECTV HD DVR RECEIVER USER GUIDE

GENIE™ HD DVR

SHARE PROGRAMS BETWEEN ROOMS

The Genie HD DVR can be conﬁgured two ways to share content across your home:

1. As part of a Whole-Home DVR network - Genie enhances

your current Whole-Home setup. When connected to other HD Receivers as the hub of your Whole-Home DVR experience, Genie allows you to stream recordings to four active rooms simultaneously (up to three Whole-Home Clients).*

2. In a Client-Server setup - with Genie Minis, DIRECTV® Ready

TVs or other RVU-capable devices in your home. RVU is a technology that allows you to connect certain TVs, devices, and DIRECTV Clients to your Genie HD DVR, without adding a full-featured DIRECTV Receiver. Please see next page for details.

NOTE: *The Genie Receiver will work with any other DIRECTV HD DVRs, HD Receivers and Clients that are compatible with Genie and Whole-Home service, so you can play, pause, rewind and delete recorded content that’s on your Genie HD DVR from any room in the house. However, you will not be able to record content to the Genie from another HD DVR.

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CHAPTER 7 - GENIE™ HD DVR

GENIE™ HD DVR

GENIE AS A MEDIA SERVER

You can use your Genie HD DVR as a media server. Any DIRECTV Genie Mini, or DIRECTV® Ready TV or RVU-enabled device lets you watch TV via your Whole-Home DVR Network.

Start watching a show in one room, press EXIT on your

remote, then resume watching in another.

Pause or rewind live programming in any connected room.

Schedule, watch or prioritize recordings from any room.

NOTE: Your Genie HD Receiver includes ﬁve (5) tuners. A tuner is used whenever you watch or record a program. For example, if two rooms are watching live TV, three tuners are available for recording. Watching a recorded program does not require a tuner.

Limit of three remote viewings per Genie HD DVR at a time.

See your DIRECTV Ready TV’s User Guide for more information on connecting to the Genie HD DVR. You will need to activate the DIRECTV Ready TV by calling DIRECTV at 1.800.531.5000.

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GENIE™ HD DVR

CONNECTING CLIENTS

You may register up to eight Clients per Genie HD DVR; these may be Genie Minis (C41, C31, C41W and above), or DIRECTV® Ready TVs.

Before connecting and activating Clients, your Genie HD DVR must be set up, activated, and functioning.

To begin, connect, plug in and turn on the Client. Once it detects the Genie HD DVR, it will prompt you to enter a PIN. On your DIRECTV HD DVR, press MENU, then select Settings & Help, then Settings. Select Whole-Home from the left menu, then select Manage Clients. Note the PIN shown on the Manage Clients screen, and do not exit the screen!

On the Client, enter the PIN you received from the Genie HD DVR using the remote. Select Done on the conﬁrmation screen. The Create a Location screen displays. You may add a new location, or replace a location. Select the appropriate option and follow the onscreen instructions.

Once the location has been set up, you have a choice of copying settings from another location or accepting the DIRECTV defaults.

The following settings are copied from a server or Client to another Client:

Parental Control Settings

Favorite Channels

Display Settings

Clock

Language

Sound Effects

NOTE: The settings from any Client can also be copied to the Genie HD DVR.

NOTE: For more information on setting up, adding and moving Genie Minis and other DIRECTV Answer Center at http://support.directv.com/ or call 1.800.531.5000.

Ready Clients, do a search on the DIRECTV online

DIRECTV GENIE MINI BACK PANEL EXAMPLE

CHAPTER 7 - GENIE™ HD DVR

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DIRECTV Genie™ Mini (C41, C31, C41W and above)

Your equipment may not look exactly like the model illustrated. This image has enlarged features for the purpose of clarity.

1. NETWORK SWM ONLY (models C41 and C31 only) – Connect a cable from a Single Wire Multi-Switch (SWM) to this port. This

is your SAT-IN connection.

2. A/V OUT – A combined 10-pin output that supports both audio and video. Your Genie Mini client comes with an A/ V Out cable

for Component Video and RCA audio. An A/V Out cable for Composite Video and RCA audio can be purchased separately.

3. HDMI – Use this combination digital video and audio connector for the best picture quality. This is the recommended

connector for HD TV.

4. USB – USB 2.0 Port (For future use.)

5. DIGITAL AUDIO OUT COAXIAL – Use this digital audio connection for sound.

6. POWER – Your Receiver must be plugged in at all times to function properly.

WARNING: Use only the power supply (power cord) that came with your DIRECTV Receiver or Client. Failure to use the authorized power supply may cause electric shock, ﬁre, bodily injury and/or property damage. If the power supply becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement.

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CHAPTER 8 - TROUBLESHOOTING & FAQS

Troubleshooting Tips ................................................................ 110

Reset Your Receiver .................................................................. 110

Reauthorize Your Receiver ....................................................... 110

System Software Updates ........................................................ 111

Onscreen Messages ................................................................. 111

Run the System Test ................................................................. 112

Frequently Asked Questions .....................................................113

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TROUBLESHOOTING TIPS

RESET YOUR RECEIVER

A simple reset of the DIRECTV® HD DVR can solve many issues. If you experience frozen audio or video, or a blank screen, or the Receiver won’t respond to remote or front panel button commands, try resetting your Receiver as follows:

Press the red RESET button behind the access card panel

door on the front of the your Receiver, then wait a few minutes for Program Guide information to be acquired.

If you reset a Genie Mini and the problem persists, try

resetting the Receiver.

If the problems persist, try unplugging the power cord of the

Receiver for 15 seconds, then plug it in again.

REAUTHORIZE YOUR RECEIVER

If your Receiver displayed the message “722 - Service Expired,” try reauthorizing your Receiver. On a computer, go to directv.com/reauthorize, log in to your account, and follow the onscreen instructions. You will need to be logged into your account on directv.com to complete this process.

Running the System Test (at the end of this section) can also help you diagnose and solve many common problems.

Reset Button

(Your equipment may not look exactly like the model illustrated.)

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NOTE: Resetting your Receiver twice in a row will clear all Guide data. It could take 48+ hours to reacquire all of it.

CHAPTER 8 - TROUBLESHOOTING & FAQS

TROUBLESHOOTING TIPS

SYSTEM SOFTWARE UPDATES

DIRECTV sends system automatic software updates to your Receiver to improve performance and upgrade features and functions. The Receiver will give you the option to download software “now” or “later.” Software downloads take just a few minutes and should be allowed to proceed when possible. When a download is in progress, your system will temporarily become unavailable. After the download, the Receiver may reset itself, after which, you can resume using your DIRECTV system.

ONSCREEN MESSAGES

You may see an onscreen message similar to the one on the right occasionally. The top line of the message provides a brief description of the message purpose, while the second line displays instructions to follow. Most onscreen messages contain an error code in parentheses. Go to directv.com/troubleshooting and select the corresponding onscreen error message for solutions.

The sample message at the right displays when you try to view to view a channel that is not in your programming package. In this case, you must, call Customer Service at 1.800.531.5000 and mention the error code number when prompted.

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TROUBLESHOOTING TIPS

RUN THE SYSTEM TEST

The System Test runs a basic diagnostics check on your DVR.

First make sure that:

All connections — jacks, cables, etc. — are in place correctly. See Appendix 2, “Connections for T V and Equipment” for

more information.

2. Remote control has working batteries.

3. The access card is inserted in the DIRECTV® Receiver.

Then follow these steps:

1. Turn on your TV and the DVR (if you have the Universal Remote, slide the MODE switch to DIRECTV position).

2. Press MENU, then select Settings & Help.

3. Select Settings then Info & Test.

4. Select Run System Test.

5. If your system does not pass the System Test, check any of these potential trouble areas: cabling, satellite dish position,

phone connection and access card.

6. If you continue to have problems, call DIRECTV Customer Service at 1.800.531.5000.

NOTE: Occasional ﬂuctuations in the phone line or satellite signal can give temporary false readings, therefore we recommend running a system test several times before concluding there is a problem.

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