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HP Z620 User Manual

HP Z220 SFF, Z220 CMT, Z420, Z620, and Z820 Workstation Series
User Guide
Copyright Information
Warranty
Trademark Credits
© Copyright 2014 Hewlett-Packard Development Company, L.P.
Fourth Edition: June 2014
First Edition: March 2012
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided “as is” without warranty of any kind, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products.
Nothing herein should be construed as constituting an additional warranty.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
Intel is a trademark of Intel Corporation in the U.S. and other countries.
FireWire is a trademark of Apple Computer, Inc., registered in the U.S. and other countries.
About this guide
This guide provides setup and troubleshooting information for the HP Z Workstation series. It includes these topics:
Locating HP resources on page 1
Workstation features on page 7
Setting up the workstation on page 20
Setting up, backing up, restoring, and recovering Windows 7 on page 32
Setting up and restoring Windows 8 on page 37
Setting up and restoring Linux on page 42
Diagnostics and Minor Troubleshooting on page 49
Routine Care on page 55
TIP: If you do not find what you are looking for in this guide:
Guide topics
— Find technical details in the
Maintenance and Service Guide
http://www.hp.com/support/workstation_manuals.
— View component installation videos at
http://www.hp.com/go/sml.
— See additional information on your workstation at
for your workstation at
http://www.hp.com/go/workstations.
iii
iv About this guide
Table of contents
1 Locating HP resources ...................................................................................................................................... 1
Product information .............................................................................................................................. 1
Support ................................................................................................................................................. 3
Product documentation ........................................................................................................................ 4
Product diagnostics .............................................................................................................................. 5
Product updates ................................................................................................................................... 6
2 Workstation features ......................................................................................................................................... 7
HP Z220 SFF Workstation components ............................................................................................... 8
Z220 SFF Workstation front panel ....................................................................................... 8
Z220 SFF Workstation rear panel ........................................................................................ 9
HP Z220 CMT Workstation components ............................................................................................ 10
HP Z220 CMT Workstation front panel .............................................................................. 10
HP Z220 CMT Workstation rear panel ............................................................................... 11
HP Z420 Workstation components ..................................................................................................... 12
HP Z420 Workstation front panel ....................................................................................... 12
HP Z420 Workstation rear panel ....................................................................................... 13
HP Z620 Workstation components ..................................................................................................... 14
HP Z620 Workstation front panel ....................................................................................... 14
HP Z620 Workstation rear panel ....................................................................................... 15
HP Z820 Workstation components ..................................................................................................... 16
HP Z820 Workstation front panel ....................................................................................... 16
HP Z820 Workstation rear panel ....................................................................................... 17
Product specifications ........................................................................................................................ 18
Workstation weights and dimensions ................................................................................ 18
Environmental specifications ............................................................................................. 19
3 Setting up the workstation ............................................................................................................................... 20
Ensuring proper ventilation ................................................................................................................. 20
Setup procedures ............................................................................................................................... 22
Adding monitors ................................................................................................................................. 23
Planning for additional monitors ........................................................................................ 23
Finding supported graphics cards ...................................................................................... 25
Matching graphics cards to monitor connectors ................................................................ 25
Identifying monitor connection requirements ..................................................................... 25
Connecting and configuring monitors ................................................................................ 26
v
Using a third-party graphics configuration utility ................................................................ 28
Customizing the monitor display (Windows) ...................................................................... 28
Converting to desktop configuration (Z220 CMT and Z420) .............................................................. 29
Installing optional components ........................................................................................................... 31
Security .............................................................................................................................................. 31
Product recycling ................................................................................................................................ 31
4 Setting up, backing up, restoring, and recovering Windows 7 ........................................................................ 32
Setting up the Windows 7 operating system ...................................................................................... 32
Installing or upgrading device drivers ................................................................................ 32
Transferring files and settings ............................................................................................ 33
Backing up, restoring, and recovering Windows 7 ............................................................................. 33
Backing up your information .............................................................................................. 33
System Restore ................................................................................................................. 34
System Recovery ............................................................................................................... 35
System Recovery from a recovery partition image ........................................... 35
Using HP Recovery Disc operating system discs ............................................. 36
5 Setting up and restoring Windows 8 ............................................................................................................... 37
Additional information ......................................................................................................................... 37
Setting up the Windows 8 operating system ...................................................................... 37
Downloading Windows 8 updates ...................................................................................... 38
Backup and recovery in Windows 8 ................................................................................................... 38
Backing up your information .............................................................................................. 38
Performing a system recovery ........................................................................................... 39
Using the Windows recovery tools .................................................................... 39
Using F11 recovery tools .................................................................................. 40
Using HP Windows 8 restore media (purchased separately) ............................ 41
6 Setting up and restoring Linux ........................................................................................................................ 42
HP Linux Support Matrix .................................................................................................................... 42
HP Installer Kit for Linux (HPIKL) ....................................................................................................... 43
Setting up Red Hat Enterprise Linux .................................................................................................. 43
HPIKL driver disc ............................................................................................................... 44
Installing with the HP Red Hat Linux driver disc ................................................................ 44
Warranty ............................................................................................................................ 44
Setting up SUSE Linux Enterprise Desktop (SLED) .......................................................................... 45
Setting up preloaded SLED ............................................................................................... 45
Installing SLED with the DVD Installer Kit ......................................................................... 45
Warranty ............................................................................................................................ 45
vi
Restoring SLED (preloaded systems only) ........................................................................ 46
Proprietary graphics drivers ............................................................................................................... 46
7 Updating the workstation ................................................................................................................................ 47
Updating the workstation after first boot ............................................................................................. 47
Upgrading the BIOS ........................................................................................................................... 47
Determining the current BIOS version ............................................................................... 47
Upgrading BIOS ................................................................................................................. 48
Upgrading device drivers .................................................................................................................... 48
8 Diagnostics and Minor Troubleshooting ......................................................................................................... 49
Calling support ................................................................................................................................... 49
Locating ID labels ............................................................................................................................... 50
Locating warranty information ............................................................................................................ 50
HP troubleshooting resources and tools ............................................................................................ 50
HP Support Assistant (HPSA) ........................................................................................... 50
Online support ................................................................................................................... 51
Troubleshooting a problem ............................................................................... 52
Instant Support and Active Chat ....................................................................... 52
Customer Advisories, Customer and Security Bulletins, and Customer
Notices .............................................................................................................. 52
Product Change Notifications ............................................................................ 52
Helpful hints ....................................................................................................................... 53
At startup ........................................................................................................... 53
During operation ................................................................................................ 53
Customer self repair .......................................................................................... 54
Other troubleshooting options ........................................................................... 54
9 Routine Care ................................................................................................................................................... 55
General cleaning safety precautions .................................................................................................. 55
Cleaning the chassis .......................................................................................................................... 55
Cleaning the keyboard ....................................................................................................................... 56
Cleaning the monitor .......................................................................................................................... 56
Cleaning the mouse ........................................................................................................................... 57
vii
viii

1 Locating HP resources

This section provides information on the following resources for your HP workstation:
Topics
Product information on page 1
Technical specifications
●
HP Cool Tools
●
Regulatory information
●
Accessories
●
System board
●
Serial number, Certificate of Authenticity, and Genuine
●
Microsoft Label
Support on page 3
Product support
●
HP Support Assistant
●
Warranty information
●
Product documentation on page 4
HP and third-party documentation, white papers
●
Product notifications
●
Technical specifications (QuickSpecs)
●
Customer Advisories, Security Bulletins, Notices
●
Product diagnostics on page 5
HP Vision Diagnostics
●
HP PC Hardware Diagnostics
●
Audible beeps and LED code definitions
●
POST error codes
●
Product updates on page 6
Driver and BIOS updates
●
Operating systems
●

Product information

Table 1-1 Product information
Topic Location
Technical specifications Go to
select Workstations.
www.hp.com/go/quickspecs. In the left pane, select your region and then
Product information 1
Table 1-1 Product information (continued)
Topic Location
HP Cool Tools (Windows® 7 only)
Regulatory information Refer to the
Accessories For complete and current information on supported accessories and components,
System board A diagram of the system board is located on the inside of the side access panel
Serial number, Certificate of Authenticity (COA) labels, and Genuine Microsoft Label (GML) (if applicable)
Most HP workstations with the Windows 7 operating system are preloaded with tools that may enhance system performance and with additional software that is not automatically installed during first boot. To access these applications:
Click the HP Cool Tools icon on the desktop, or
●
Open the HP Cool Tools folder by selecting Start > All Programs > HP > HP
●
Cool Tools.
To learn more about these applications, click HP Cool Tools—Learn More.
To install or launch the applications, click the appropriate application icon.
Additional information is located in the workstation on the web at
http://www.hp.com/support/workstation_manuals/.
Safety & Regulatory Information
information. You can also refer to the regulatory label on the workstation chassis.
http://www.hp.com/go/workstations.
see
(tower and desktop configurations) or on the inside of the chassis (all-in-one configurations). Additional information is located in the
Guide
for your workstation on the web at http://www.hp.com/support/
workstation_manuals/.
Serial number labels are on the top or back panel (tower and desktop configurations). The COA (Windows 7) label and GML (Windows 8) are typically located near the serial number label. Some workstations have this label on the bottom panel.
Maintenance and Service Guide
guide for product regulatory
Maintenance and Service
for your
Linux For information on running Linux on HP workstations, go to
linux/, then select Linux on Workstations from the list on the left.
http://www.hp.com/
2 Chapter 1 Locating HP resources

Support

Table 1-2 Support
Topic Location
Product support For U.S. support, go to
For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can:
Chat online with an HP technician
●
Obtain email support
●
Find support telephone numbers
●
Locate an HP service center
●
HP Support Assistant (Windows 7 only)
Warranty information
HP Support Assistant is an HP application that helps you maintain the performance of your workstation and resolve problems through automated updates and tune-ups, built-in diagnostics, and guided assistance.
To access HP Support Assistant, double-click the HP Support Assistant icon on your desktop.
NOTE: HP Support Assistant is pre-installed on select HP workstations running Windows 7. HP
Support Assistant is not available on workstations running Linux or Windows 8.
To locate base warranty information, see
To locate an existing Care Pack, see http://www.hp.com/go/lookuptool.
To extend a standard product warranty, see
carepack-overview.html. HP Care Pack Services offer upgraded service levels to extend and expand
a standard product warranty.
You can find the expressly provided HP Limited Warranty applicable to your product in the start menu on your PC and/or in the CD/DVD provided in the box. For some countries/regions, a printed HP Limited Warranty is provided in the box. In countries/regions where the warranty is not provided in printed format, you may request a printed copy from to:
http://www.hp.com/go/contactHP.
http://www.hp.com/support/warranty-lookuptool.
http://h20219.www2.hp.com/services/us/en/warranty/
http://www.hp.com/go/orderdocuments or write
North America: Hewlett Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco/
●
Naviglio (MI), Italy
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
●
Please include your product number, warranty period (found on your serial number label), name, and postal address.
Support 3

Product documentation

Table 1-3 Product documentation
Topic Location
HP user documentation, white papers, and third-party documentation
Removal and replacement videos
Product notifications Subscriber's Choice is an HP program that allows you to sign up to receive driver
Technical specifications The Product Bulletin contains QuickSpecs for HP Workstations. QuickSpecs include
Customer Advisories, Security Bulletins, and Notices
For the latest online documentation, go to
workstation_manuals. These include this User Guide and the
Service Guide
To learn how to remove and replace workstation components, go to
http://www.hp.com/go/sml.
and software alerts, proactive change notifications (PCNs), the HP newsletter, customer advisories, and more. Sign up at
gateway/?jumpid=go/subscribe-gate1.
information about the operating system, power supply, memory, CPU, and many other system components. To access the QuickSpecs, see
quickspecs/.
To find advisories, bulletins, and notices:
1. See
2. Select the desired product.
3. From the Resources section, select See more....
4. Use the scroll bar to select Customer Advisories, Customer Bulletins, or
Customer Notices.
.
http://www.hp.com/go/workstationsupport.
http://www.hp.com/support/
Maintenance and
www.hp.com/united-states/subscribe/
http://www.hp.com/go/
4 Chapter 1 Locating HP resources

Product diagnostics

Table 1-4 Product diagnostics
Topic Location
Windows 7 Diagnostics tools:
HP Vision Diagnostics
●
(Z420, Z620, Z820)
HP PC Hardware
●
Diagnostics (Z220 SFF, Z220 CMT)
Windows 8 Diagnostics tools:
HP Vision Diagnostics
●
(Z420, Z620, Z820)
HP PC Hardware
●
Diagnostics (Z220 SFF, Z220 CMT)
Audible beep and LED code definitions
POST error codes Refer to the workstation
The HP Vision Diagnostics utility is pre-installed on select Windows 7 workstations.
The HP PC Hardware Diagnostics tool is pre-installed on Windows 7 workstations.
Additional information is located in the workstation on the web at
The HP Vision Diagnostics utility is pre-installed on select Windows 8 workstations.
The HP PC Hardware Diagnostics tool is pre-installed on Windows 8 workstations.
Additional information is located in the workstation on the web at
Refer to the workstation
http://www.hp.com/support/workstation_manuals.
http://www.hp.com/support/workstation_manuals.
http://www.hp.com/support/workstation_manuals/.
Maintenance and Service Guide
http://www.hp.com/support/workstation_manuals/.
Maintenance and Service Guide
Maintenance and Service Guide
Maintenance and Service Guide
for your workstation at
for your workstation at
for your
for your
Product diagnostics 5

Product updates

Table 1-5 Product updates
Topic Location
Driver and BIOS updates See
Operating systems For additional information, on:
http://www.hp.com/go/workstationsupport to verify that you have the latest
drivers for the workstation.
To determine the current workstation BIOS on your workstation, follow these steps during system power up:
1. Power on the workstation, and press Esc during boot up.
2. Press F10 to enter the F10 Setup utility.
3. Go to File > System Information. Note the BIOS version and date and compare
it with the BIOS versions that appear on the HP website.
For Windows 7, you can also find the BIOS version number, as follows:
1. Go to Start > All Programs > Accessories > System Tools > System
Information.
2. In the right pane, find the line with BIOS Version/Date.
3. Note the BIOS version and date and compare it with the versions that appear
on the HP website.
In Windows 8, you can also find the BIOS version number, as follows:
1. Point to the upper-right or lower-right corner of the Start screen to display the
charms.
2. Click Settings > Change PC Settings.
Operating systems supported on HP workstations, go to
●
wsos.
http://www.hp.com/go/
Windows operating systems, go to
●
Linux operating systems, go to http://www.hp.com/linux.
●
http://www.microsoft.com/support.
6 Chapter 1 Locating HP resources

2 Workstation features

For complete and current information on supported accessories and components for your workstation, see
Topics
HP Z220 SFF Workstation components on page 8
HP Z220 CMT Workstation components on page 10
HP Z420 Workstation components on page 12
HP Z620 Workstation components on page 14
HP Z820 Workstation components on page 16
Product specifications on page 18
http://partsurfer.hp.com.
7

HP Z220 SFF Workstation components

This section describes the HP Z220 Small Form Factor (SFF) Workstation components.
For complete and current information on supported accessories and components for the computer,
http://partsurfer.hp.com.
see

Z220 SFF Workstation front panel

Figure 2-1 Front panel components
Table 2-1 Component description
1 Optical drive 5
2
3
4
Power button 6
USB 2.0 ports (4, black) 7 Headphones connector
Microphone or headphones connector (software selectable, default mode is microphone)
Optional media card reader (shown) or optional second hard disk drive
Hard drive or optical drive activity light
8 Chapter 2 Workstation features

Z220 SFF Workstation rear panel

Figure 2-2 Rear panel components
Table 2-2 Component descriptions
1 RJ–45 network connector 7 DisplayPort (DP)
2
3
4 Power cord connector 10
5
6
NOTE:
card is installed, these ports are disabled by default.
NOTE:
using the Computer (F10) Setup Utility. However, HP recommends using only discrete graphics cards when attaching three or more displays.
The DP and VGA ports are not supported when the system is configured with Intel® Xeon E3-12x0 v2 processors. Also, if a discrete graphics
Simultaneous usage of integrated Intel HD graphics and discrete graphics cards (in order to drive more than two displays) can be enabled
Serial port
PS/2 mouse connector (green) 9
USB 2.0 ports (2) (back) 11 Audio line-in connector (blue)
USB 3.0 ports (4) (blue)
8
NOTE: The labels for the rear panel connectors use
industry-standard icons and colors.
VGA (monitor) (blue)
PS/2 keyboard connector (purple)
Audio line-out connector (green)
HP Z220 SFF Workstation components 9

HP Z220 CMT Workstation components

This section describes the HP Z220 Convertible Mini Tower (CMT) Workstation components.
For complete and current information on supported accessories and components for the computer,
http://partsurfer.hp.com.
see

HP Z220 CMT Workstation front panel

Figure 2-3 Front panel components
Table 2-3 Component descriptions
1 Optical drive 5 USB 3.0 ports (2) (blue)
2
3
4
Power button 6 Headphone connector
Hard drive activity light 7 Microphone connector
USB 2.0 ports (1) (black) 8
1394a FireWire® connector (optional and plugged unless configured)
10 Chapter 2 Workstation features

HP Z220 CMT Workstation rear panel

Figure 2-4 Rear panel components
Table 2-4 Component descriptions
1 Power cord connector 9 Power supply Built-In Self Test (BIST) LED
2
3
4
5
6
7
8
NOTE:
card is installed these ports are disabled by default.
NOTE:
using the Computer (F10) Setup Utility. However, HP recommends using only discrete graphics cards when attaching three or more displays.
The DP and DVI-I ports are not supported when the system is configured with Intel Xeon E3-12x0 v2 processors. Also, if a discrete graphics
Simultaneous usage of integrated Intel HD graphics and discrete graphics cards (in order to drive more than two displays) can be enabled
PS/2 keyboard connector (purple) 10 PS/2 mouse connector (green)
DVI-I connector 11 Universal chassis clamp opening
Display Port (DP) connector 12 Cable lock slot
USB 2.0 ports (4) (black) 13 Padlock loop
USB 3.0 ports (2) (blue) 14 RJ-45 network connector
Microphone connector (pink) 15 Audio line-in connector (blue)
Audio line-out connector (green)
NOTE: The labels for the rear panel connectors use industry-
standard icons and colors.
HP Z220 CMT Workstation components 11

HP Z420 Workstation components

HP Z420 Workstation front panel

Figure 2-5 Front panel components
Table 2-5 Component descriptions
1 Optical drive 5 USB 3.0 ports (2, blue)
2
3
4
Power button 6 Headphone connector
Hard drive activity light 7 Microphone connector
IEEE–1394a FireWire connector
USB 2.0 port (1, black) 8
(optional and plugged unless configured)
12 Chapter 2 Workstation features
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