HP StoreAll 8800, StoreAll 9320 Administrator's Manual

HP StoreAll 8800/9320 Storage Administrator Guide

Abstract

This guide describes tasks related to cluster configuration and monitoring, system upgrade and recovery, hardware component replacement, and troubleshooting for the HP 8800/9320 Storage. It does not document StoreAll file system features or standard Linux administrative tools and commands. For information about configuring and using StoreAll software file system features, see the HP StoreAll OS User Guide.

This guide is intended for system administrators and technicians who are experienced with installing and administering networks, and with performing Linux operating and administrative tasks. For the latest StoreAll guides, browse to

http://www.hp.com/support/StoreAllManuals.

HP Part Number: H6Z60-96001 Published: January 2014 Edition: 1

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgments

Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Warranty

WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website:

http://www.hp.com/go/storagewarranty

Revision History

DescriptionSoftware

Version

DateEdition

Initial release of the 8800 Network Storage System Storage Administrator Guide.6.5January 20141

Contents

1 Product description ....................................................................................8

Storage System Features............................................................................................................8

System components...................................................................................................................8

HP StoreAll software features......................................................................................................8

High availability and redundancy...............................................................................................9

2 Getting started.........................................................................................10

Setting up the system...............................................................................................................10

Installation steps done by an HP service specialist..................................................................10

Additional configuration steps.............................................................................................10

Management interfaces...........................................................................................................11

Using the StoreAll Management Console..............................................................................12

Customizing the GUI..........................................................................................................15

Adding user accounts for Management Console access..........................................................15

Using the CLI.....................................................................................................................16

StoreAll client interfaces......................................................................................................16

StoreAll software manpages.....................................................................................................16

Changing passwords..............................................................................................................17

Configuring ports for a firewall.................................................................................................17

Configuring NTP servers..........................................................................................................18

Configuring HP Insight Remote Support on StoreAll systems..........................................................18

Overview..........................................................................................................................19

Installing and configuring Insight Remote Support...................................................................20

Configuring Phone Home settings.........................................................................................20

Compiling the MIB.............................................................................................................22

Configuring entitlements......................................................................................................23

Configuring server entitlements............................................................................................24

Configuring storage entitlements..........................................................................................24

Configuring chassis entitlements...........................................................................................25

Discovering devices............................................................................................................25

Discovering devices using HP IRS....................................................................................25

Discovering devices using HP SIM...................................................................................27

Managing the Phone Home configuration.............................................................................30

Testing the Insight Remote Support configuration....................................................................30

Rescanning the Phone Home configuration............................................................................31

Disabling Phone Home.......................................................................................................31

Troubleshooting Insight Remote Support................................................................................31

3 Configuring virtual interfaces for client access..............................................35

Network and VIF guidelines.....................................................................................................35

Creating a bonded VIF............................................................................................................36

Configuring backup servers......................................................................................................36

Configuring NIC failover.........................................................................................................36

Configuring automated failover................................................................................................37

Example configuration.............................................................................................................37

Specifying VIFs in the client configuration...................................................................................37

Configuring VLAN tagging......................................................................................................38

4 Configuring failover..................................................................................39

Agile management consoles....................................................................................................39

Agile Fusion Manager modes..............................................................................................39

Agile Fusion Manager and failover......................................................................................39

Viewing information about Fusion Managers.........................................................................40

Contents 3

Configuring High Availability on the cluster................................................................................40

What happens during a failover..........................................................................................41

Configuring automated failover with the HA Wizard...............................................................41

Changing the HA configuration......................................................................................43

Managing power sources...............................................................................................44

Adding a NIC...................................................................................................................44

Configuring HA on a NIC...................................................................................................45

Server NICs......................................................................................................................46

Servers.............................................................................................................................46

Configuring automated failover manually..............................................................................47

Changing the HA configuration manually.........................................................................48

Failing a server over manually.............................................................................................49

Failing back a server .........................................................................................................49

Setting up HBA monitoring..................................................................................................50

Servers modify HBA properties............................................................................................52

Checking the High Availability configuration.........................................................................52

Capturing a core dump from a failed node................................................................................53

Prerequisites for setting up the crash capture..........................................................................54

Setting up nodes for crash capture.......................................................................................54

5 Configuring cluster event notification...........................................................56

Cluster events.........................................................................................................................56

Viewing email notification of cluster events.................................................................................57

Configuring email notification..............................................................................................57

Testing email notification.....................................................................................................57

Managing events and email notification................................................................................58

Dissociating events and email addresses..........................................................................58

Using SNMP notifications........................................................................................................58

Configuring the SNMP agent...............................................................................................59

Configuring trapsink settings................................................................................................60

Associating events and trapsinks..........................................................................................60

Defining views...................................................................................................................60

Configuring groups and users..............................................................................................61

Deleting elements of the SNMP configuration........................................................................61

Viewing SNMP notifications................................................................................................62

SNMP events panel............................................................................................................62

Event notification for MSA array systems....................................................................................62

6 Configuring system backups.......................................................................64

Backing up the Fusion Manager configuration............................................................................64

Using NDMP backup applications............................................................................................64

Configuring NDMP parameters on the cluster........................................................................65

Managing NDMP processes................................................................................................66

Viewing or canceling NDMP sessions..............................................................................66

Starting, stopping, or restarting an NDMP Server..............................................................67

Viewing or rescanning tape and media changer devices.........................................................67

NDMP events....................................................................................................................68

7 Creating host groups for StoreAll clients.......................................................69

Overview..............................................................................................................................69

How host groups work.............................................................................................................69

Creating a host group tree.......................................................................................................69

Adding a StoreAll client to a host group....................................................................................70

Adding a domain rule to a host group.......................................................................................70

Viewing host groups................................................................................................................71

Deleting host groups...............................................................................................................71

4 Contents

Other host group operations....................................................................................................71

Add preferred NIC.................................................................................................................71

Modify host group properties...................................................................................................71

Mount a file system to a host group...........................................................................................71

Host group mountpoints tab.....................................................................................................72

Host group preferred NICs.......................................................................................................72

8 Monitoring cluster operations.....................................................................73

Monitoring hardware..............................................................................................................73

Monitoring servers.............................................................................................................73

Monitoring hardware components........................................................................................77

Obtaining server details.................................................................................................77

Monitoring storage and storage components.........................................................................81

Managing LUNs in a storage cluster................................................................................82

Vendor Storage.................................................................................................................82

LUNs................................................................................................................................83

Modify vendor storage.......................................................................................................83

Monitoring the status of file serving nodes..................................................................................83

Monitoring cluster events.........................................................................................................84

Viewing events..................................................................................................................85

Removing events from the events database table....................................................................85

Monitoring cluster health.........................................................................................................86

Health checks....................................................................................................................86

Health check reports..........................................................................................................86

Viewing logs..........................................................................................................................90

Viewing operating statistics for file serving nodes........................................................................90

9 Maintaining the system.............................................................................92

Shutting down the system.........................................................................................................92

Shutting down the StoreAll software......................................................................................92

Powering off the hardware..................................................................................................93

Starting the system..................................................................................................................93

Starting the StoreAll software...............................................................................................93

Powering nodes on or off.........................................................................................................94

Performing a rolling reboot......................................................................................................94

Starting and stopping processes...............................................................................................95

Renaming a cluster.................................................................................................................95

Tuning nodes and StoreAll clients..............................................................................................96

Managing segments...............................................................................................................99

Migrating segments............................................................................................................99

Evacuating segments and removing storage from the cluster ..................................................101

Removing a node from a cluster..............................................................................................104

Maintaining networks............................................................................................................105

Cluster and user network interfaces....................................................................................105

Adding user network interfaces..........................................................................................105

Setting network interface options in the configuration database..............................................107

Preferring network interfaces..............................................................................................107

Unpreferring network interfaces.........................................................................................108

Making network changes..................................................................................................108

Changing the IP address for a Linux StoreAll client...........................................................108

Changing the IP address for the cluster interface on a dedicated management console........109

Changing the cluster interface.......................................................................................109

Managing routing table entries.....................................................................................109

Adding a routing table entry....................................................................................109

Deleting a routing table entry...................................................................................109

Deleting a network interface.........................................................................................110

Contents 5

Viewing network interface information................................................................................110

Adding Storage to an HP StoreAll 8800..................................................................................110

Recovering from a changed storage cluster UUID......................................................................114

10 Licensing.............................................................................................116

Viewing license terms............................................................................................................116

Retrieving a license key.........................................................................................................116

Using AutoPass to retrieve and install permanent license keys......................................................116

11 Troubleshooting....................................................................................117

Collecting information for HP Support with the IbrixCollect.........................................................117

Viewing the status of data collection...................................................................................117

Collecting logs................................................................................................................117

Downloading the data collection (archive file)......................................................................119

Deleting logs...................................................................................................................120

Viewing the data collection configuration............................................................................120

Modifying data collection.................................................................................................120

Obtaining custom logging from ibrix_collect add-on scripts....................................................121

Creating an add-on script.............................................................................................122

Running an add-on script.............................................................................................123

Viewing the output from an add-on script........................................................................123

Viewing data collection information....................................................................................124

Adding/deleting commands or logs in the XML file..............................................................125

Viewing software version numbers..........................................................................................125

Troubleshooting specific issues................................................................................................125

Software services.............................................................................................................125

Failover..........................................................................................................................126

Windows StoreAll clients...................................................................................................126

Synchronizing information on file serving nodes and the configuration database...........................127

Troubleshooting an Express Query Manual Intervention Failure (MIF)...........................................127

12 Recovering a file serving node................................................................130

Obtaining the latest StoreAll software release...........................................................................130

Creating a bootable a DVD..............................................................................................130

Creating a bootable USB flash drive...................................................................................130

Creating a bootable USB flash drive on Linux..................................................................130

Creating a bootable USB flash drive on Windows...........................................................131

Restoring StoreAll OS Software on a 8800 or 9320 node with custom credentials.........................134

Performing the recovery.........................................................................................................135

Reconfiguring the bond.....................................................................................................138

Completing the restore on a file serving node...........................................................................142

Troubleshooting....................................................................................................................144

iLO remote console does not respond to keystrokes...............................................................144

The ibrix_auth command fails after a restore........................................................................144

13 Support and other resources...................................................................145

Contacting HP......................................................................................................................145

Related information...............................................................................................................145

Obtaining spare parts......................................................................................................146

HP websites....................................................................................................................146

Rack stability........................................................................................................................146

Product warranties................................................................................................................146

Subscription service..............................................................................................................146

14 Documentation feedback.......................................................................147

A System component and cabling diagrams for 9320 systems.........................148

System component diagrams..................................................................................................148

6 Contents

Front view of 9300c array controller or 9300cx 3.5" 12-drive enclosure..................................148

Rear view of 9300c array controller...................................................................................149

Rear view of 9300cx 3.5" 12-drive enclosure.......................................................................149

Front view of file serving node...........................................................................................150

Rear view of file serving node............................................................................................150

Cabling diagrams................................................................................................................153

Cluster network cabling diagram.......................................................................................153

SATA option cabling........................................................................................................154

SAS option cabling..........................................................................................................155

Drive enclosure cabling....................................................................................................156

B Warnings and precautions.......................................................................157

Electrostatic discharge information..........................................................................................157

Preventing electrostatic discharge.......................................................................................157

Grounding methods.....................................................................................................157

Equipment symbols...............................................................................................................158

Rack warnings and precautions..............................................................................................158

Device warnings and precautions...........................................................................................159

C Regulatory information............................................................................161

Belarus Kazakhstan Russia marking.........................................................................................161

Turkey RoHS material content declaration.................................................................................161

Ukraine RoHS material content declaration..............................................................................161

Warranty information............................................................................................................161

Glossary..................................................................................................163

Index.......................................................................................................165

Contents 7

1 Product description

This guide provides information about configuring, monitoring, maintaining HP StoreAll 8800 Storage.

IMPORTANT: It is important to keep regular backups of the cluster configuration.

Storage System Features

The HP StoreAll Storage Systems are highly available, scale-out storage solutions for file data workloads. The systems combine HP StoreAll File Serving Software with HP server and storage hardware to create an expansible cluster of file serving nodes.

IMPORTANT: It is important to keep regular backups of the cluster configuration. See “Backing

up the Fusion Manager configuration” (page 64) for more information.

System components

For 9320 system components, see “System component and cabling diagrams for 9320 systems”

(page 148).

For a complete list of system components, see the HP StoreAll Storage System QuickSpecs, which are available at:

http://www.hp.com/go/StoreAll

HP StoreAll software features

HP StoreAll software is a scale-out, network-attached storage solution including a parallel file system for clusters, an integrated volume manager, high-availability features such as automatic failover of multiple components, and a centralized management interface. StoreAll software can scale to thousands of nodes.

Based on a segmented file system architecture, StoreAll software integrates I/O and storage systems into a single clustered environment that can be shared across multiple applications and managed from a central Fusion Manager.

StoreAll software is designed to operate with high-performance computing applications that require high I/O bandwidth, high IOPS throughput, and scalable configurations.

Some of the key features and benefits are as follows:

• Scalable configuration. You can add servers to scale performance and add storage devices

to scale capacity.

• Single namespace. All directories and files are contained in the same namespace.

• Multiple environments. Operates in both the SAN and DAS environments.

• High availability. The high-availability software protects servers.

• Tuning capability. The system can be tuned for large or small-block I/O.

• Flexible configuration. Segments can be migrated dynamically for rebalancing and data

tiering.

• NFS, SMB, FTP, and HTTP support for accessing file system data

• Centralized CLI and GUI cluster management

• Policy management

• Continuous remote replication

8 Product description

• Dual redundant paths to all storage components

• Gigabytes-per-second throughput

High availability and redundancy

The segmented architecture is the basis for fault resilience-loss of access to one or more segments does not render the entire file system inaccessible. Individual segments can be taken offline temporarily for maintenance operations and then returned to the file system.

To ensure continuous data access, StoreAll software provides manual and automated failover protection at various points:

• Server. A failed node is powered down and a designated standby server assumes all of its

segment management duties.

• Segment. Ownership of each segment on a failed node is transferred to a designated standby

server.

• Network interface. The IP address of a failed network interface is transferred to a standby

network interface until the original network interface is operational again.

• Storage connection. For servers with HBA-protected Fibre Channel access, failure of the HBA

triggers failover of the node to a designated standby server.

High availability and redundancy 9

2 Getting started

IMPORTANT: Follow these guidelines when using your system:

• Do not modify any parameters of the operating system or kernel, or update any part of the

storage unless instructed to do so by HP; otherwise, the system could fail to operate properly.

• File serving nodes are tuned for file serving operations. With the exception of supported

backup programs, do not run other applications directly on the nodes.

Setting up the system

Installation steps done by an HP service specialist

An HP service specialist sets up the system at your site, including the following tasks:

• Remove the product from the shipping cartons that you have placed in the location where the

product will be installed, confirm the contents of each carton against the list of included items

and check for any physical damage to the exterior of the product, and connect the product

to the power and network provided by you.

• Review your server, network, and storage environment relevant to the HP Enterprise NAS

product implementation to validate that prerequisites have been met.

• Validate that your file system performance, availability, and manageability requirements have

not changed since the service planning phase. Finalize the HP Enterprise NAS product

implementation plan and software configuration.

• Implement the documented and agreed-upon configuration based on the information you

provided on the pre-delivery checklist.

• Document configuration details.

Additional configuration steps

When your system is up and running, you can continue configuring the cluster and file systems. The Management Console and CLI are used to perform most operations. (Some features described here may be configured for you as part of the system installation.)

Cluster. Configure the following as needed:

• Firewall ports. See “Configuring ports for a firewall” (page 17)

• HP Insight Remote Support and Phone Home. See “Configuring HP Insight Remote Support

on StoreAll systems” (page 18).

• Virtual interfaces for client access. See “Configuring virtual interfaces for client access”

(page 35).

• Cluster event notification through email or SNMP. See “Configuring cluster event notification”

(page 56).

• Fusion Manager backups. See “Backing up the Fusion Manager configuration” (page 64).

• NDMP backups. See “Using NDMP backup applications” (page 64).

• Performance Statistics tool. See the HP StoreAll OS User Guide.

• Ibrix Collect. See “Collecting information for HP Support with the IbrixCollect” (page 117).

File systems. Set up the following features as needed:

• NFS, SMB (Server Message Block), FTP, or HTTP. Configure the methods you will use to access

file system data.

• Quotas. Configure user, group, and directory tree quotas as needed.

10 Getting started

• Remote replication. Use this feature to replicate changes in a source file system on one cluster

to a target file system on either the same cluster or a second cluster.

• Data retention and validation. Use this feature to manage WORM and retained files.

• Antivirus support. This feature is used with supported Antivirus software, allowing you to scan

files on a StoreAll file system.

• StoreAll software snapshots. This feature allows you to capture a point-in-time copy of a file

system or directory for online backup purposes and to simplify recovery of files from accidental deletion. Users can access the file system or directory as it appeared at the instant of the snapshot.

• Block Snapshots. This feature uses the array capabilities to capture a point-in-time copy of a

file system for online backup purposes and to simplify recovery of files from accidental deletion. The snapshot replicates all file system entities at the time of capture and is managed exactly like any other file system.

• File allocation. Use this feature to specify the manner in which segments are selected for storing

new files and directories.

• Data tiering. Use this feature to move files to specific tiers based on file attributes.

For more information about these file system features, see the HP StoreAll OS User Guide.

Localization support

Red Hat Enterprise Linux 5 uses the UTF-8 (8-bit Unicode Transformation Format) encoding for supported locales. This allows you to create, edit and view documents written in different locales using UTF-8. StoreAll software supports modifying the /etc/sysconfig/i18n configuration file for your locale. The following example sets the LANG and SUPPORTED variables for multiple character sets:

LANG="ko_KR.utf8" SUPPORTED="en_US.utf8:en_US:en:ko_KR.utf8:ko_KR:ko:zh_CN.utf8:zh_CN:zh" SYSFONT="lat0-sun16" SYSFONTACM="iso15"

Management interfaces

Cluster operations are managed through the StoreAll Fusion Manager, which provides both a Management Console and a CLI. Most operations can be performed from either the StoreAll Management Console or the CLI.

The following operations can be performed only from the CLI:

• SNMP configuration (ibrix_snmpagent, ibrix_snmpgroup, ibrix_snmptrap,

ibrix_snmpuser, ibrix_snmpview)

• Health checks (ibrix_haconfig, ibrix_health, ibrix_healthconfig)

• Raw storage management (ibrix_pv, ibrix_vg, ibrix_lv)

• Fusion Manager operations (ibrix_fm) and Fusion Manager tuning (ibrix_fm_tune)

• File system checks (ibrix_fsck)

• Kernel profiling (ibrix_profile)

• Cluster configuration (ibrix_clusterconfig)

• Configuration database consistency (ibrix_dbck)

The following operations can be performed only from the StoreAll Management Console:

• Scheduling recurring data validation scans

• Scheduling recurring software snapshots

Management interfaces 11

Using the StoreAll Management Console

The StoreAll Management Console is a browser-based interface to the Fusion Manager. See the release notes for the supported browsers and other software required to view charts on the dashboard. You can open multiple Management Console windows as necessary.

If you are using HTTP to access the Management Console, open a web browser and navigate to the following location, specifying port 80:

http://<management_console_IP>:80/fusion

If you are using HTTPS to access the Management Console, navigate to the following location, specifying port 443:

https://<management_console_IP>:443/fusion

In these URLs, <management_console_IP> is the IP address of the Fusion Manager user VIF. The Management Console prompts for your user name and password. The default administrative

user is ibrix. Enter the password that was assigned to this user when the system was installed. (You can change the password using the Linux passwd command.) To allow other users to access the Management Console, see “Adding user accounts for Management Console access” in the in the Administrator Guide for your platform.“Adding user accounts for Management Console access”

(page 15).

Upon login, the Management Console dashboard opens, allowing you to monitor the entire cluster. (See the online help for information about all Management Console displays and operations.) There are three parts to the dashboard: System Status, Cluster Overview, and the Navigator.

12 Getting started

System Status

The System Status section lists the number of cluster events that have occurred in the last 24 hours. There are three types of events:

Alerts. Disruptive events that can result in loss of access to file system data. Examples are a segment that is unavailable or a server that cannot be accessed.

Warnings. Potentially disruptive conditions where file system access is not lost, but if the situation is not addressed, it can escalate to an alert condition. Examples are a very high server CPU utilization level or a quota limit close to the maximum.

Information. Normal events that change the cluster. Examples are mounting a file system or creating a segment.

Cluster Overview

The Cluster Overview provides the following information:

Capacity

The amount of cluster storage space that is currently free or in use.

File systems

The current health status of the file systems in the cluster. The overview reports the number of file systems in each state (healthy, experiencing a warning, experiencing an alert, or unknown).

Segment Servers

The current health status of the file serving nodes in the cluster. The overview reports the number of nodes in each state (healthy, experiencing a warning, experiencing an alert, or unknown).

Services

Whether the specified file system services are currently running:

One or more tasks are running.

No tasks are running.

Management interfaces 13

Statistics

Historical performance graphs for the following items:

• Network I/O (MB/s)

• Disk I/O (MB/s)

• CPU usage (%)

• Memory usage (%)

On each graph, the X-axis represents time and the Y-axis represents performance. Use the Statistics menu to select the servers to monitor (up to two), to change the maximum

value for the Y-axis, and to show or hide resource usage distribution for CPU and memory.

Recent Events

The most recent cluster events. Use the Recent Events menu to select the type of events to display.

You can also access certain menu items directly from the Cluster Overview. Mouse over the Capacity, Filesystems or Segment Server indicators to see the available options.

Navigator

The Navigator appears on the left side of the window and displays the cluster hierarchy. You can use the Navigator to drill down in the cluster configuration to add, view, or change cluster objects such as file systems or storage, and to initiate or view tasks such as snapshots or replication. When you select an object, a details page shows a summary for that object. The lower Navigator allows you to view details for the selected object, or to initiate a task. In the following example, we selected Filesystems in the upper Navigator and Mountpoints in the lower Navigator to see details about the mounts for file system ifs1.

NOTE: When you perform an operation on the GUI, a spinning finger is displayed until the

operation is complete. However, if you use Windows Remote Desktop to access the GUI, the spinning finger is not displayed.

14 Getting started

Customizing the display

You can customize the tables in the GUI to change the sort order of table columns, or to specify which columns in the table to display.

• Mouse over any column label. If the label field changes color and a pointer displays on the

field's right edge, the field can be customized. Click the pointer to open a menu listing the available options.

• Select Ascending or Descending as the ASCII sort order for that column. This sort order will

be in effect unless another field in the same table is sorted or the session ends.

• To change the column display, reopen the menu on any field in the table you want to change.

Mousing over columns opens a sub-menu of column labels. Clear one or more boxes to remove those columns from the display. This display remains in effect until the selection is changed or the session ends.

• Any column width can be changed by selecting the window’s right handle and dragging.

Customizing the GUI

For most tables in the GUI, you can specify the columns that you want to display and the sort order of each column. When this feature is available, mousing over a column causes the label to change color and a pointer to appear. Click the pointer to see the available options. In the following example, you can sort the contents of the Mountpoint column in ascending or descending order, and you can select the columns that you want to appear in the display.

Adding user accounts for Management Console access

StoreAll software supports administrative and user roles. When users log in under the administrative role, they can configure the cluster and initiate operations such as remote replication or snapshots. When users log in under the user role, they can view the cluster configuration and status, but cannot make configuration changes or initiate operations. The default administrative user name is ibrix. The default regular username is ibrixuser.

User names for the administrative and user roles are defined in the /etc/group file. Administrative users are specified in the ibrix-admin group, and regular users are specified in the ibrix-user group. These groups are created when StoreAll software is installed. The following entries in the

/etc/group file show the default users in these groups:

ibrix-admin:x:501:root,ibrix ibrix-user:x:502:ibrixUser,ibrixuser

You can add other users to these groups as needed, using Linux procedures. For example:

adduser -G ibrix-<groupname> <username>

When using the adduser command, be sure to include the -G option.

Management interfaces 15

Using the CLI

The administrative commands described in this guide must be executed on the Fusion Manager host and require root privileges. The commands are located in $IBRIXHOME/bin. For complete information about the commands, see the HP StoreAll OS CLI Reference Guide.

When using ssh to access the machine hosting the Fusion Manager, specify the IP address of the Fusion Manager user VIF.

StoreAll client interfaces

StoreAll clients can access the Fusion Manager as follows:

• Linux clients. Use Linux client commands for tasks such as mounting or unmounting file systems

and displaying statistics. See the HP StoreAll OS CLI Reference Guide for details about these commands.

• Windows clients. Use the Windows client GUI for tasks such as mounting or unmounting file

systems and registering Windows clients.

Using the Windows StoreAll client GUI

The Windows StoreAll client GUI is the client interface to the Fusion Manager. To open the GUI, double-click the desktop icon or select the StoreAll client program from the Start menu on the client. The client program contains tabs organized by function.

NOTE: The Windows StoreAll client GUI can be started only by users with Administrative

privileges.

• Status. Shows the client's Fusion Manager registration status and mounted file systems, and

provides access to the IAD log for troubleshooting.

• Registration. Registers the client with the Fusion Manager, as described in the HP StoreAll

Storage Installation Guide.

• Mount. Mounts a file system. Select the Cluster Name from the list (the cluster name is the

Fusion Manager name), enter the name of the file system to mount, select a drive, and then click Mount. (If you are using Remote Desktop to access the client and the drive letter does not appear, log out and log in again.)

• Umount. Unmounts a file system.

• Tune Host. Tunable parameters include the NIC to prefer (the client uses the cluster interface

by default unless a different network interface is preferred for it), the communications protocol (UDP or TCP), and the number of server threads to use.

• Active Directory Settings. Displays current Active Directory settings.

For more information, see the client GUI online help.

StoreAll software manpages

StoreAll software provides manpages for most of its commands. To view the manpages, set the MANPATH variable to include the path to the manpages and then export it. The manpages are in the $IBRIXHOME/man directory. For example, if $IBRIXHOME is /usr/local/ibrix (the default), set the MANPATH variable as follows and then export the variable:

MANPATH=$MANPATH:/usr/local/ibrix/man

16 Getting started

Changing passwords

You can change the following passwords on your system:

• Hardware passwords. See the documentation for the specific hardware for more information.

• Root password. Use the passwd(8) command on each server.

• StoreAll software user password. This password is created during installation and is used to

# passwd ibrix

You will be prompted to enter the new password.

Configuring ports for a firewall

IMPORTANT: To avoid unintended consequences, HP recommends that you configure the firewall

during scheduled maintenance times.

When configuring a firewall, you should be aware of the following:

• SELinux should be disabled.

• By default, NFS uses random port numbers for operations such as mounting and locking.

These ports must be fixed so that they can be listed as exceptions in a firewall configuration file. For example, you will need to lock specific ports for rpc.statd, rpc.lockd, rpc.mountd, and rpc.quotad.

• It is best to allow all ICMP types on all networks; however, you can limit ICMP to types 0, 3,

8, and 11 if necessary.

Be sure to open the ports listed in the following table.

DescriptionPort

SSH22/tcp

NTP123/tcp, 123/upd

Multicast DNS, 224.0.0.2515353/udp

netperf tool12865/tcp

Fusion Manager to file serving nodes80/tcp

443/tcp

Fusion Manager and StoreAll file system5432/tcp 8008/tcp 9002/tcp 9005/tcp 9008/tcp 9009/tcp 9200/tcp

Between file serving nodes and NFS clients (user network)2049/tcp, 2049/udp

NFS111/tcp, 111/udp

RPC875/tcp, 875/udp

quota32803/tcp

lockmanager32769/udp

lockmanager892/tcp, 892/udp

Changing passwords 17

DescriptionPort

mount daemon662/tcp, 662/udp stat2020/tcp, 2020/udp stat outgoing4000:4003/tcp reserved for use by a custom application (CMU) and can be disabled if not used

Between file serving nodes and SMB clients (user network)137/udp 138/udp 139/tcp 445/tcp

Between file serving nodes and StoreAll clients (user network)9000:9002/tcp 9000:9200/udp

Continuous remote replication9170 TCP/UDP to 9202 TCP/UDP

Between file serving nodes and FTP clients (user network)20/tcp, 20/udp 21/tcp, 21/udp

Between GUI and clients that need to access the GUI7777/tcp 8080/tcp

Dataprotector5555/tcp, 5555/udp

Internet Printing Protocol (IPP)631/tcp, 631/udp

ICAP1344/tcp, 1344/udp

Configuring NTP servers

When the cluster is initially set up, primary and secondary NTP servers are configured to provide time synchronization with an external time source. The list of NTP servers is stored in the Fusion Manager configuration. The active Fusion Manager node synchronizes its time with the external source. The other file serving nodes synchronize their time with the active Fusion Manager node. In the absence of an external time source, the local hardware clock on the agile Fusion Manager node is used as the time source. This configuration method ensures that the time is synchronized on all cluster nodes, even in the absence of an external time source.

On StoreAll clients, the time is not synchronized with the cluster nodes. You will need to configure NTP servers on StoreAll clients.

List the currently configured NTP servers:

ibrix_clusterconfig -i -N

Specify a new list of NTP servers:

ibrix_clusterconfig -c -N SERVER1[,...,SERVERn]

Configuring HP Insight Remote Support on StoreAll systems

HP Insight Remote Support (IRS) provides comprehensive remote monitoring, notifications/advisories, dispatch, and proactive service support for HP StoreAll systems.

IMPORTANT: HP IRS is mandatory for sending critical events to HP Support.

18 Getting started

Overview

HP StoreAll OS 6.5 (or later) supports the following versions:

• HP IRS 7.0.8 (plus Content Level Update 7.0.8.1)—Version 7.0.8 works independently to

provide remote support for all devices. HP SIM is not required to provide remote support.

NOTE: HP IRS 7.0.9 is also supported (release date pending at time of publication)

• HP SIM 7.3—Although not required, you can install and use HP SIM 7.3 to manage cluster

devices.

• HP Insight Remote Support Standard (IRSS) and HP Insight Remote Support Advanced (IRSA)

are not supported with StoreAll OS 6.5 or later.

More information

For product descriptions and information about downloading the software, see the HP Insight Remote Support Software website:

http://www.hp.com/go/insightremotesupport

For information about HP SIM, go to:

http://www.hp.com/products/systeminsightmanager

Prerequisites

The required components for providing remote support for StoreAll systems are preinstalled on the StoreAll nodes. Additional software installation and configuration must be performed on a separate Windows system, which is referred to as the Central Management Server (CMS).

• You must install HP Insight Remote Support (HP IRS) on the CMS. If you want to manage your

StoreAll devices, you can install HP Systems Insight Manager (HP SIM) on the CMS. However, be aware that HP SIM is not required for sending events to HP Support.

• Ensure that all devices can be reached by HP SIM and HP IRS. If you configured user networks

for each StoreAll node in the cluster, ensure that all user interfaces can be reached by HP SIM and HP IRS.

• Manually enter entitlement information for each device in HP IRS. Otherwise, devices will not

be available for remote support.

• Do not integrate HP SIM with HP IRS using the “Enable SIM adapter” option, which is available

in the HP IRS software. HP IRS can function independently and does not require HP SIM software.

• On X9720 systems, you must manually configure the 3 GB SAS Switch using Virtual SAS

Manager and VC Manager for HP Support.

Limitations

Note the following:

• For StoreAll systems, the HP Insight Remote Support implementation is limited to hardware

events.

Hardware support list

Table 1 (page 20) shows the hardware supported for each StoreAll product.

Configuring HP Insight Remote Support on StoreAll systems 19

Table 1 Hardware support

ChassisStorageServerProduct name

YesYesYesStoreAll 9730

YesNo

YesIBRIX X9720

Not applicableYesYesStoreAll 9320

Not applicableNot supported

YesStoreAll 9300

Not applicableYesYesStoreAll 8800

Not applicableNot supported

YesStoreAll 8200

The MDS600 storage device is not supported by HP IRS. No storage alerts are generated.

You may configure the attached storage separately for HP Support. See the storage documentation for more information.

Configuring the StoreAll cluster for Insight Remote Support

The following list is an overview of the steps to perform to configure the StoreAll cluster for HP Insight Remote Support:

• Installing and configuring HP Insight Remote Support

• Configuring Phone Home Settings

• Compiling the MIB

• Configuring entitlements

• Discovering devices

IMPORTANT: Ensure that all nodes in the cluster are up when completing these steps.

Installing and configuring Insight Remote Support

Before installing Insight Remote Support on the CMS, ensure that:

• The CMS has external network connectivity.

• Wherever the term “CMS” is referenced, enter the IP address of the CMS.

Complete the following steps:

1. Download and install the applicable version of HP Insight Remote Support for the StoreAll OS version you are running. The product is available from Software Depot: http://www.hp.com/

go/softwaredepot.

2. Open HP IRS in a web browser using the following URL: https://<CMS>:7906.

3. Complete the Hosting Device Setup Wizard.

4. (Optional) Enable email notification. This sends an email notification for the selected Notification States.

5. Verify the health of HP IRS by selecting Hosting Device Health in the HP IRS user interface.

For more detailed installation steps, locate the installation guide for the applicable HP IRS version at:

http://www.hp.com/go/insightremotesupport/docs

Configuring Phone Home settings

Configuring Phone Home removes any previous StoreAll snmp configuration details and populates the SNMP configuration with Phone Home configuration details. When Phone Home is enabled, you cannot use ibrix_snmpagent to edit or change the snmp agent configuration. However, you can use ibrix_snmptrap to add trapsink IPs and you can use ibrix_event to associate events to the trapsink IPs.

20 Getting started

1. Select Cluster Configuration in the upper Navigator and then select Phone Home in the lower

Navigator. The Phone Home Setup panel shows the current configuration.

2. Click Enable to configure the settings on the Phone Home Settings dialog box.

When entering information in this dialog box, consider the following:

• You must enter the IP address of the CMS on which HP IRS is installed. All other fields

are optional.

• The time required to configure Phone Home depends on the number of devices in the

cluster. The larger the cluster, the more time required to complete the configuration.

• Do not enter anything in the Software Entitlement ID field. It is not currently used.

Configuring HP Insight Remote Support on StoreAll systems 21

3. Click OK when finished.

To configure Phone Home using the CLI, see the ibrix_phonehome command in the HP StoreAll OS CLI Reference Guide.

Compiling the MIB

IMPORTANT: You must compile and manually register the StoreAll MIB file if you use HP Systems

Insight Manager to view events.

1. Download ibrixMib.txt from /usr/local/ibrix/doc/.

2. Rename the file to ibrixMib.mib.

3. In HP Systems Insight Manager, complete the following steps: a. Unregister the existing MIB by entering the following command:

<BASE>\mibs>mxmib -d ibrixMib.mib

b. Copy the ibrixMib.mib file to the <BASE>\mibs directory, and then enter the following

commands:

<BASE>\mibs>mcompile ibrixMib.mib

<BASE>\mibs>mxmib -a ibrixMib.cfg

For more information about the MIB, see the "Compiling and customizing MIBs" chapter in the HP Systems Insight Manager User Guide, which is available at:

http://www.hp.com/go/insightmanagement/sim/

Click Support & Documents and then click Manuals. Navigate to the user guide.

22 Getting started

Configuring entitlements

Entitlements must be entered for the applicable devices in your configuration (servers, storage, chassis). This information includes the hardware-related information (product name, serial number, and product number) and the IP address or host name of the device. When entering entitlements, remember that:

• The device must be present in the cluster.

• You must enter entitlements for each device individually.

• The Chassis selection only applies to the 9730 and X9720.

• The Customer Entered Serial Number and Customer Entered Product Number fields are required

entries. This information is used by HP Support for warranty checks. These numbers are located on the information tag attached to the front panel of the hardware. Or, you can reuse the values that display in the Serial Number and Product Number fields (where are automatically discovered by the StoreAll OS software).

To configure entitlements:

1. Select Cluster Configuration in the upper Navigator and then select Phone Home in the lower

Navigator.

2. Expand Phone Home in the lower Navigator and then select either Chassis, Servers, or Storage. The current entitlements for the device type you selected displays in the GUI. The following example shows Entitlements for the servers in the cluster.

3. To configure Entitlements, select a device and click Modify to open the dialog box for that type of device. The following example shows the Server Entitlement dialog box.

Configuring HP Insight Remote Support on StoreAll systems 23

To use the CLI to configure entitlements, see the ibrix_phonehome command in the HP StoreAll OS CLI Reference Guide for more information.

Configuring server entitlements

• The device must be present in the cluster.

• You must enter entitlements for each device individually.

• The Chassis selection only applies to the 9730 and X9720.

• The Customer Entered Serial Number and Customer Entered Product Number fields are required

To configure entitlements:

1. Select Cluster Configuration in the upper Navigator and then select Phone Home in the lower

Navigator.

2. Expand Phone Home in the lower Navigator and then select either Chassis, Servers, or Storage. The current entitlements for the device type you selected displays in the GUI.

3. To configure Entitlements, select a device and click Modify to open the dialog box for that type of device.

To use the CLI to configure entitlements, see the ibrix_phonehome command in the HP StoreAll OS CLI Reference Guide for more information.

Configuring storage entitlements

• The device must be present in the cluster.

• You must enter entitlements for each device individually.

• The Chassis selection only applies to the 9730 and X9720.

• The Customer Entered Serial Number and Customer Entered Product Number fields are required

To configure entitlements:

1. Select Cluster Configuration in the upper Navigator and then select Phone Home in the lower Navigator.

2. Expand Phone Home in the lower Navigator and then select either Chassis, Servers, or Storage. The current entitlements for the device type you selected displays in the GUI.

3. To configure Entitlements, select a device and click Modify to open the dialog box for that type of device.

To use the CLI to configure entitlements, see the ibrix_phonehome command in the HP StoreAll OS CLI Reference Guide for more information.

24 Getting started

Configuring chassis entitlements

• The device must be present in the cluster.

• You must enter entitlements for each device individually.

• The Chassis selection only applies to the 9730 and X9720.

• The Customer Entered Serial Number and Customer Entered Product Number fields are required

To configure entitlements:

1. Select Cluster Configuration in the upper Navigator and then select Phone Home in the lower

Navigator.

2. Expand Phone Home in the lower Navigator and then select either Chassis, Servers, or Storage. The current entitlements for the device type you selected displays in the GUI.

3. To configure Entitlements, select a device and click Modify to open the dialog box for that type of device.

To use the CLI to configure entitlements, see the ibrix_phonehome command in the HP StoreAll OS CLI Reference Guide for more information.

Discovering devices

With StoreAll OS 6.5 or later and HP IRS 7.0.8 or later, you can discover devices using HP IRS. See “Discovering devices using HP IRS” (page 25). If you want to manage devices using HP SIM, you must also discover devices using HP SIM. See “Discovering devices using HP SIM” (page 27)

Discovering devices using HP IRS

Table 2 (page 25) identifies which devices you should manually discover using HP IRS.

NOTE: You should only discover hardware devices independently and not by the Fusion Manager

IP. Meaning, when discovering devices from IRS, you must specify all the devices (based on the hardware support list in Table 2 (page 25)) that are part of the StoreAll cluster and then discover each of those IP address from IRS. Discovery from IRS that specifies the FM IP will not work correctly.

Table 2 Hardware to manually discover in HP IRS

ChassisStorageServerProduct name

YNYStoreAll 9730

YNot supportedYIBRIX X9720

NAYYStoreAll 9320

NANot supportedYStoreAll 9300

NANYStoreAll 8800

NANot supportedYStoreAll 8200

To discover devices using HP IRS:

1. Access the HP IRS user interface by opening a web browser and entering the following URL (where CMS is the server running HP IRS): https://<CMS>:7096.

Configuring HP Insight Remote Support on StoreAll systems 25

2. Under Home, select Discovery.

3. Select the Sources tab and then select New.

4. You can discover devices by entering a single IP address or a range of IP addresses, or listing several IP addresses. Enter the IP address (or addresses) into the table of IP addresses.

5. Select Start Discovery to begin device discovery. While the device discovery is in process, you will see Discovery Status: Running. Once device discovery is completed, you will see Discovery Status: Stopped. You

will also see:

Number of discovery operations to be run during this cycle: <##> Number of discovery operations completed during this cycle: <##>

6. When device discovery completes, select Devices under Home to view the devices. You will see a menu of device groups with selections for All Devices, Computer, Other, and Storage. This screen shows the All Devices selection.

If the device was discovered properly, a green check mark displays in the Monitoring & Collections column.

7. For entitlement purposes, you must enter, for each device, the values for the Customer Entered Serial Number and Customer Entered Product Number that you entered on the Entitlements dialog box in the StoreAll OS software (these fields are called Override Serial Number and Override Product Number in HP IRS). If the discovered device displays a green check mark in the Warranty & Contract column, then the device is enabled for HP Support.

NOTE: This is not required for ProLiant blade servers.

You must also enter X9000 for the Customer Delivery ID for all StoreAll devices and MSA arrays.

To enter details, select the device name and then select Hardware. The following screen appears.

26 Getting started

Discovering devices using HP SIM

IMPORTANT: If you are running StoreAll OS 6.5 or later and IRS 7.0.8, device discovery through

HP SIM is only required if you want to manage devices through HP SIM. Otherwise, you can skip this procedure.

HP Systems Insight Manager (SIM) uses the SNMP protocol to discover and identify StoreAll systems automatically.

Discovering the Fusion Manager IP address leads to discovery of the individual devices in the cluster (nodes, storage (MSA), and Onboard Administrator). Each device will be discovered with the naming convention as listed in Table 3 (page 28) and Table 4 (page 28), depending on the StoreAll version you are running.

NOTE:

• StoreAll nodes and MSA arrays are associated with the Fusion Manager IP address. You can

view this by selecting Fusion Manager→System Tab→Associations.

• For the 9730 and X9720, Onboard Administrator does not display as associated with the

Fusion Manager. This will not cause any issues in monitoring.

• You can view all StoreAll devices by selecting Systems by Type →Storage System→Scalable

Storage Solutions→All StoreAll Systems.

1. In the HP SIM user interface, select Options > Discovery > New. The New Discovery window appears.

2. Select Discover a group of systems.

3. Enter a name in the Name field.

4. In the Ping inclusion ranges, system (hosts) names, and/or hosts files field, enter the StoreAll cluster Fusion Manager VIF IP address.

5. Click Save. The SNMP Credentials: New Discovery Task 1 window appears.

Configuring HP Insight Remote Support on StoreAll systems 27

6. Enter the read community string and click Add. This string should match the entry in the Read

Community String field from the Phone Home Settings window in the StoreAll Management Console. If the strings are not identical, the Fusion Manager IP might be discovered as “Unknown.”

CAUTION: If you add, change, or delete the virtual interface (VIF) IP address after the Phone

Home configuration is updated, you must rediscover the Fusion Manager using the new VIF IP in HP SIM.

Table 3 Device names and branding for StoreAll OS 6.5 or later

Discovered asDevice

Fusion ManagerSystem Type:Fusion Manager IP address

StoreAllSystem Subtype:

HP StoreAll SolutionProduct Model:

Storage DeviceSystem Type:StoreAll nodes

StoreAll, Storage, HP ProLiantSystem Subtype:

HP StoreAll 9730 Storage Node HP StoreAll 9320 Storage Node

Product Model:

HP StoreAll 9300 Gateway Storage Node HP StoreAll 8800 Storage Node HP StoreAll 8200 Gateway Storage Node HP StoreAll 9720 Storage Node (only for ProLiant

G7–based 9720)

Table 4 Device names and branding for StoreAll OS 6.3 or earlier

Discovered asDevice

Fusion ManagerSystem Type:Fusion Manager IP address

StoreAll

System Subtype:

HP X9000 SolutionProduct Model:

Storage DeviceSystem Type:StoreAll nodes

StoreAll, Storage, HP ProLiantSystem Subtype:

HP X9320 NetStor FSN(ProLiant DL380 G7)Product Model: HP X9300 NetStor FSN(ProLiant DL380 G7) HP X9730 NetStor FSN(ProLiant BL460 G7) HP X9720 NetStor FSN(ProLiant BL460 G7)

28 Getting started

When running a StoreAll OS version earlier than 6.5, all devices discovered through HP SIM 7.3 will have a System Subtype of StoreAll.

The following figures show examples of discovered devices in HP SIM 7.3 when running StoreAll OS 6.5 or later.

Figure 1 Discovery of StoreAll 8800 cluster

Figure 2 Discovery of StoreAll 9320 cluster

Figure 3 Discovery of StoreAll 9300 cluster

The following figures show examples of discovered devices in HP SIM 7.3 when running StoreAll OS 6.3 or earlier.

Figure 4 Discovery of StoreAll 9320 cluster (earlier StoreAll OS)

Figure 5 Discovery of StoreAll 9300 cluster (earlier StoreAll OS)

The following figure shows an example of discovered devices on HP SIM 7.1 when running StoreAll OS 6.3 or earlier.

Configuring HP Insight Remote Support on StoreAll systems 29

Figure 6 Discovered devices in HP SIM 7.1

Consider the following for the various upgrade scenarios and how each affects the branding that is displayed in HP SIM:

• If you upgrade to StoreAll OS 6.5 and Phone Home was not previously configured, when you

do configure Phone Home, it will be with the new StoreAll branding names (see Table 3

(page 28)).

• If Phone Home was configured prior to upgrading to StoreAll OS 6.5, there are four scenarios

to consider:

◦ If Phone Home is not reconfigured after the upgrade, HP SIM 7.3 will display the old

StoreAll branding names (see Table 4 (page 28)).

◦ If Phone Home is disabled and newly configured after the upgrade, HP SIM will display

the new StoreAll branding names.

◦ If Phone Home is reconfigured after the upgrade, the old StoreAll branding names will

display. This option is available if you want to change the IP address and community string of the CMS without disabling and configuring Phone Home as new.

◦ If Phone Home is synchronized after the upgrade (using the Rescan function), discovered

devices will display with the new StoreAll branding even if they were previously discovered with the old StoreAll branding.

Managing the Phone Home configuration

You can access the Phone Home Setup panel by selecting Cluster Configuration in the upper Navigator and Phone Home in the lower Navigator. The Phone Home Setup panel indicates whether Phone Home has been configured (the State field would display “on”) and if so, displays the information that has been set for the configuration (such as the IP address of the Central Management Server on which HP IRS is installed, and the system name, location, and contact). From this panel, you can enable and disable Phone Home. You can also click Rescan to update the Phone Home configuration when devices are added or removed from the cluster.

Testing the Insight Remote Support configuration

To determine whether the traps are working properly, send a generic test trap with the following command:

snmptrap -v1 -c public <CMS IP> .1.3.6.1.4.1.232 <Managed System IP> 6 11003 1234 .1.3.6.1.2.1.1.5.0 s "System Name" .1.3.6.1.4.1.232.11.2.11.1.0 i 0 .1.3.6.1.4.1.232.11.2.8.1.0 s "Generic StoreAll Remote Support Verification"

For example, if the CMS IP address is 10.2.4.75 and the StoreAll node (managed system IP) is

10.2.52.201, enter the following command:

snmptrap -v1 -c public 10.2.4.75 .1.3.6.1.4.1.232 10.2.52.201 6 11003 1234 .1.3.6.1.2.1.1.5.0 s "System Name" .1.3.6.1.4.1.232.11.2.11.1.0 i

30 Getting started

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HP StoreAll 8800, StoreAll 9320 Administrator's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual