HP STORAGEWORKS XP User Manual

HP StorageWorks XP Replication Monitor software user guide

Reference number: T1784-96025

Eighth edition: January 2008

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HP StorageWorks XP Replication Monitor software user guide.

Part number: T1784-96025

Eighth edition: January 2008

Contents

Figures and tables

 

Figures .................................................................................................................................................................

7

Tables...................................................................................................................................................................

9

About this guide

 

Revision history ..................................................................................................................................................

11

Intended audience..............................................................................................................................................

11

Document conventions and symbols..................................................................................................................

12

Conventions: Abbreviations................................................................................................................................

12

HP technical support ..........................................................................................................................................

13

Subscription service ...........................................................................................................................................

13

HP web sites ......................................................................................................................................................

14

Documentation feedback....................................................................................................................................

14

1 Overview

 

1-1 About XP Replication Monitor software........................................................................................................

15

1-1-1 XP Replication Monitor features ..........................................................................................................

15

1-1-2 Target users ........................................................................................................................................

17

1-1-3 Important terms ...................................................................................................................................

18

1-2 System configuration examples ...................................................................................................................

19

1-2-1 Open system configuration example ...................................................................................................

19

1-2-2 Mainframe system configuration example ...........................................................................................

21

2 XP Replication Monitor functions

 

2-1 Displaying copy pair status and configurations ............................................................................................

24

2-1-1 Displaying copy pair status and configurations by view ......................................................................

25

2-1-1-1 Hosts view ..................................................................................................................................

25

2-1-1-2 Subsystems view........................................................................................................................

27

2-1-1-3 Pair configurations view..............................................................................................................

29

2-1-2 Information displayed in the views.......................................................................................................

30

2-1-2-1 Information displayed in the hosts view......................................................................................

30

2-1-2-2 Information displayed in the subsystems view ...........................................................................

31

2-1-2-3 Information displayed in the pair configurations view .................................................................

32

2-2 Displaying copy pair status, states, and copy progress ...............................................................................

33

2-2-1 Pair status............................................................................................................................................

34

2-2-2 Pair state .............................................................................................................................................

34

2-2-3 Relationship between copy pair status and state ................................................................................

35

2-2-4 Example window display of copy pair statuses and states..................................................................

36

2-2-5 Copy progress .....................................................................................................................................

36

2-3 Determining the summary pair status ..........................................................................................................

37

2-3-1 Scope checked in hosts view to determine the summary copy pair status .........................................

39

2-3-2 Scope checked in subsystems view to determine the summary copy pair status ...............................

40

2-3-3 Scope checked in pair configurations view to determine the summary copy pair status.....................

41

2-4 Displaying the transfer delay state of remote copies ...................................................................................

42

2-4-1 Displaying the usage of side files and journal volumes .......................................................................

43

2-4-2 Displaying the write delay time (C/T delta) ..........................................................................................

43

2-5 Displaying My Copy Groups.........................................................................................................................

44

2-6 Refresh function ...........................................................................................................................................

45

2-6-1 Overview..............................................................................................................................................

45

2-6-2 Refresh functionality provided in XP Replication Monitor software .....................................................

45

2-6-2-1 Refreshing the copy pair status ..................................................................................................

46

2-6-2-2 Refreshing pair configurations....................................................................................................

47

2-6-3 Copy pair status refresh processing ....................................................................................................

47

 

3

 

Contents

2-6-3-1 Copy pair status refresh processing on an open system............................................................

47

2-6-3-2 Copy pair status refresh processing on a mainframe system.....................................................

49

2-6-4 Pair configuration refresh processing ..................................................................................................

50

2-6-4-1 Pair configuration refresh processing on an open system..........................................................

50

2-6-4-2 Pair configuration refresh processing on a mainframe system...................................................

51

2-7 Alert function ................................................................................................................................................

52

2-8 Changing the status of a copy pair...............................................................................................................

52

2-9 Calling other XP Command View AE suite products....................................................................................

52

3 XP Replication Monitor operation

 

3-1 Before using the web client ..........................................................................................................................

54

3-1-1 Operations to avoid .............................................................................................................................

54

3-1-2 Configuring a browser when pop-up blocking is enabled ....................................................................

54

3-1-3 Notes on changes to a storage subsystem configuration....................................................................

55

3-1-4 Notes on using Device Manager 5.8 or later .......................................................................................

55

3-2 Starting and stopping the web client ............................................................................................................

55

3-2-1 Starting the web client .........................................................................................................................

55

3-2-1-1 Logging in from the XP Replication Monitor login window..........................................................

56

3-2-1-2 Logging in to another XP Command View AE suite product and then calling XP Replication

Monitor software......................................................................................................................................

56

3-2-2 Stopping the web client .......................................................................................................................

56

3-3 Web client's window .....................................................................................................................................

57

3-3-1 Configuration of the main window .......................................................................................................

57

3-3-1-1 Global tasks bar area .................................................................................................................

57

3-3-1-2 Explorer menu ............................................................................................................................

58

3-3-1-3 Dashboard menu ........................................................................................................................

60

3-3-1-4 Application bar area....................................................................................................................

60

3-3-1-5 Navigation area ..........................................................................................................................

60

3-3-1-6 Application area..........................................................................................................................

60

3-3-2 Web client dialog boxes.......................................................................................................................

60

3-3-3 Icons displayed in a web client window ...............................................................................................

61

3-3-3-1 Icons representing the management target................................................................................

61

3-3-3-2 Icons representing the copy pair status......................................................................................

62

3-3-3-3 Icons representing the relationship between a volume and a copy group..................................

62

3-3-3-4 Icons for executing operations....................................................................................................

63

3-3-3-5 Icons for messages ....................................................................................................................

64

3-4 Checking the status of copy pairs ................................................................................................................

64

3-4-1 Before checking the status of a copy pair............................................................................................

64

3-4-1-1 Views used to check the status of copy pairs.............................................................................

64

3-4-1-2 Types of information indicating the status of a copy pair............................................................

64

3-4-1-3 Copy pair status acquisition route and performance ..................................................................

65

3-4-2 Checking the copy pair status of a host...............................................................................................

65

3-4-2-1 Procedure for checking copy pair status ....................................................................................

65

3-4-2-2 Using the Hosts view ..................................................................................................................

66

3-4-3 Checking the copy pair status of a storage subsystem .......................................................................

69

3-4-3-1 Procedure for checking copy pair status ....................................................................................

69

3-4-3-2 Using the Subsystems view........................................................................................................

70

3-4-4 Checking the copy pair status of a copy group....................................................................................

72

3-4-4-1 Procedure for checking the copy pair status of a copy group.....................................................

73

3-4-4-2 How to view the copy pair status of a copy group ......................................................................

74

3-4-4-3 Procedure for checking copy pair status ....................................................................................

75

3-4-4-4 How to view the copy pair status ................................................................................................

75

3-5 Checking the configuration of a copy pair ....................................................................................................

77

3-5-1 Before checking the configuration of a copy pair.................................................................................

78

3-5-1-1 View to be used to check the configuration of a copy pair .........................................................

78

3-5-1-2 When refreshing of the configuration information is required .....................................................

78

3-5-2 Checking the definition of a copy pair configuration ............................................................................

78

3-5-3 Checking a copy pair configuration based on a specific volume .........................................................

81

3-5-3-1 How to display a copy pair configuration ....................................................................................

81

3-5-3-2 Notations used in the displayed information...............................................................................

83

3-5-4 Checking a copy group configuration based on a specific copy group................................................

84

 

4

 

Contents

3-5-4-1 How to display a copy group configuration.................................................................................

84

3-5-4-2 Notations used in the displayed information...............................................................................

86

3-5-4-3 Copy group configurations whose information cannot be displayed ..........................................

87

3-6 Using alerts to handle errors ........................................................................................................................

88

3-6-1 Before using alerts...............................................................................................................................

89

3-6-1-1 Monitored targets........................................................................................................................

89

3-6-1-2 Monitored pair status ..................................................................................................................

90

3-6-1-3 Performance monitoring .............................................................................................................

90

3-6-1-4 Notification methods ...................................................................................................................

90

3-6-1-5 Alert management for each user ................................................................................................

90

3-6-2 Creating alert settings required for notification ....................................................................................

90

3-6-2-1 Starting the wizard for creating alert settings .............................................................................

91

3-6-2-2 Creating alert settings for pair status monitoring ........................................................................

92

3-6-2-3 Creating alert settings for performance monitoring ....................................................................

98

3-6-3 Checking the created alert settings ...................................................................................................

100

3-6-4 Checking the notification information to identify copy pair errors ......................................................

101

3-6-5 Determining the cause of the error and correcting it .........................................................................

102

3-6-6 Setting whether to mark an alert........................................................................................................

103

3-6-7 Changing alert settings......................................................................................................................

103

3-6-7-1 Adding monitored targets to the existing alert settings.............................................................

103

3-6-7-2 Editing alert settings .................................................................................................................

104

3-6-7-3 Deleting alert settings ...............................................................................................................

106

3-6-7-4 Enabling and disabling alert settings ........................................................................................

106

3-6-8 Exporting alert history........................................................................................................................

107

3-6-9 MIB definition files for viewing SNMP traps.......................................................................................

107

3-6-9-1 Storage location for MIB definition files ....................................................................................

107

3-6-9-2 Names of MIB definition files ....................................................................................................

107

3-7 Changing the pair status of a copy pair or copy group...............................................................................

107

3-7-1 Considerations before changing the pair status ................................................................................

107

3-7-2 Changing the pair status....................................................................................................................

108

3-7-2-1 Starting the wizard for changing the pair status .......................................................................

108

3-7-2-2 Using the wizard to change the pair status...............................................................................

109

3-8 Checking the transfer delay state in remote copy operations ....................................................................

114

3-8-1 Before checking the transfer delay state in remote copy operations.................................................

115

3-8-1-1 Selecting a copy group .............................................................................................................

115

3-8-1-2 Checking data retention............................................................................................................

115

3-8-2 Checking the sidefile or journal volume usage rate...........................................................................

115

3-8-2-1 Selecting a copy group whose performance information is to be checked...............................

115

3-8-2-2 Checking the sidefile or journal volume usage rate..................................................................

115

3-8-2-3 Checking the detailed information about the sidefile or journal volume usage rate .................

116

3-8-2-4 Exporting the history of the sidefile or journal volume usage rate ............................................

118

3-8-3 Checking the write delay time (C/T delta) and exporting its history...................................................

119

3-8-3-1 Checking the write delay time (C/T delta).................................................................................

119

3-8-3-2 Exporting the history of write delay time (C/T delta).................................................................

120

3-9 Using My Copy Groups to check copy groups ...........................................................................................

122

3-9-1 Registering copy groups to be displayed in My Copy Groups...........................................................

123

3-9-1-1 The maximum number of copy groups that can be registered in My Copy Groups .................

123

3-9-1-2 Copy groups recommended to be registered in My Copy Groups ...........................................

123

3-9-1-3 How to register copy groups.....................................................................................................

123

3-9-2 Using My Copy Groups to check the configuration and status of a copy group ................................

124

3-9-2-1 How to display My Copy Groups ..............................................................................................

124

3-9-2-2 How to view the My Copy Groups information .........................................................................

124

3-10 Refreshing the copy pair configuration information..................................................................................

130

3-10-1 Before refreshing the copy pair configuration information ...............................................................

130

3-10-1-1 Applying the most recent storage subsystem information in an open system........................

130

3-10-1-2 Checking the refreshed configuration information ..................................................................

130

3-10-1-3 Checking the most recent pair status .....................................................................................

131

3-10-2 Refreshing the copy pair configuration information managed by XP Replication Monitor...............

131

3-11 Supplementary information ......................................................................................................................

131

3-11-1 Copy pair definition information not matching actual copy pair configurations................................

132

3-11-1-1 Display format.........................................................................................................................

132

 

5

 

Contents

3-11-1-2 Display example for hosts view and subsystems view ...........................................................

132

3-11-1-3 Display example for pair configurations view .........................................................................

133

3-11-1-4 Refreshing configuration information......................................................................................

134

3-11-2 Error and warning messages...........................................................................................................

134

3-11-2-1 Error messages displayed in the application area..................................................................

134

3-11-2-2 Error messages in dialog boxes .............................................................................................

134

3-11-2-3 Warning messages.................................................................................................................

135

3-11-3 Displaying multiple information items for a specific management target.........................................

135

3-11-4 Languages displayed while web client is operating.........................................................................

135

3-11-5 Actions to be taken when a Mozilla window is not displayed correctly............................................

136

4 Troubleshooting XP Replication Monitor software

 

4-1 Error countermeasure procedure ...............................................................................................................

137

4-2 Log file output from XP Replication Monitor software ................................................................................

137

4-3 Maintenance information batch collection command .................................................................................

138

4-3-1-1 Format ......................................................................................................................................

139

4-3-1-2 Description................................................................................................................................

139

4-3-1-3 Arguments ................................................................................................................................

139

4-3-1-4 Return values ...........................................................................................................................

140

4-3-1-5 Notes ........................................................................................................................................

140

4-3-1-6 Execution examples .................................................................................................................

140

4-4 Collecting maintenance information for an XP Replication Monitor agent .................................................

141

4-4-1 Using the TIC command....................................................................................................................

141

4-4-2 Using the hrpm_getras command .....................................................................................................

141

4-4-2-1 Format ......................................................................................................................................

141

4-4-2-2 Description................................................................................................................................

141

4-4-2-3 Argument ..................................................................................................................................

141

4-4-2-4 Notes ........................................................................................................................................

142

4-4-2-5 Execution examples .................................................................................................................

142

Appendix A Conditions for determining copy pair status (combination of primary and secondary volume copy pair states)

Glossary Index

6

Figures and tables

Figures

 

Figure 1-1 XP Replication Monitor window layout.....................................................................................................

17

Figure 1-2 Example system configuration for an open system .................................................................................

20

Figure 1-3 Example system configuration for a mainframe system ..........................................................................

22

Figure 2-1 Conceptual layout of the hosts view ........................................................................................................

26

Figure 2-2 Example window display for the hosts view (showing a list of volumes used by a host).........................

27

Figure 2-3 Example window display for the hosts view (showing a list of copy groups used by a host)...................

27

Figure 2-4 Conceptual layout of the subsystems view..............................................................................................

28

Figure 2-5 Example window display for the subsystems view ..................................................................................

28

Figure 2-6 Conceptual layout of the pair configurations view ...................................................................................

29

Figure 2-7 Example window display for the pair configurations view........................................................................

30

Figure 2-8 Information displayed in the hosts view ...................................................................................................

31

Figure 2-9 Information displayed in the subsystems view.........................................................................................

32

Figure 2-10 Information displayed in the pair configurations view ............................................................................

33

Figure 2-11 Example window display of copy pair statuses and states ....................................................................

36

Figure 2-12 Example window display of copy progress ............................................................................................

36

Figure 2-13 Concept of determining the summary pair status ..................................................................................

38

Figure 2-14 Example window display of the summary copy pair status in hosts view ..............................................

39

Figure 2-15 Example of the scope checked to determine the summary copy pair status in hosts view ...................

40

Figure 2-16 Example of scope checked to determine the summary copy pair status in subsystems view...............

41

Figure 2-17 Example of scope checked to determine the summary copy pair status in pair configurations view ....

42

Figure 2-18 Example window display of side file or journal volume usage ...............................................................

43

Figure 2-19 Example window display of write delay time (C/T delta)........................................................................

44

Figure 2-20 Example of a history of write delay times (C/T delta) output in HTML format........................................

44

Figure 2-21 Example window display for copy groups in My Copy Groups ..............................................................

45

Figure 2-22 Copy pair status refresh processing when XP Replication Monitor agent can be used ........................

48

Figure 2-23 Copy pair status refresh processing when XP Replication Monitor agent cannot be used ...................

49

Figure 2-24 Copy pair status refresh processing: mainframe system.......................................................................

50

Figure 2-25 Pair configuration refresh processing: open system..............................................................................

51

Figure 3-1 Configuration of the main window............................................................................................................

57

Figure 3-2 Example of dialog box .............................................................................................................................

61

Figure 3-3 Pair configuration, for a copy pair in the cascade format.........................................................................

63

Figure 3-4 Example of a pair configuration display in an actual window...................................................................

63

Figure 3-5 Management target selection, for a copy pair status check for a host.....................................................

66

Figure 3-6 Copy pair status of the volumes (LUNs) in use by an open system host ................................................

67

Figure 3-7 Copy pair status of volumes (DEVNs) in use by a mainframe host .........................................................

67

Figure 3-8 Status of copy pairs constituted by a volume (LUN): open system .........................................................

68

Figure 3-9 Status of copy pairs constituted by a volume (DEVN): mainframe system..............................................

68

Figure 3-10 Management target selection, for a copy pair status check for a storage subsystem ...........................

69

Figure 3-11 Copy pair status of an LDEV contained in a CU (open system) ............................................................

70

Figure 3-12 Copy pair status of an LDEV contained in a CU (mainframe system) ...................................................

71

Figure 3-13 Status of copy pairs constituted by an LDEV: open system ..................................................................

72

Figure 3-14 Status of copy pairs constituted by an LDEV: mainframe system .........................................................

72

Figure 3-15 Management target selection, for a copy pair status check for a copy group........................................

73

Figure 3-16 Pair status of a copy group defined in the configuration definition file: open system ............................

74

 

7

Figures and tables

Figure 3-17 Pair status of a copy group defined in the prefix: mainframe system ....................................................

75

Figure 3-18 Status of copy pairs in a copy group: open system ...............................................................................

76

Figure 3-19 Status of copy pairs in a copy group: mainframe system ......................................................................

77

Figure 3-20 Management target selection for checking a copy pair configuration definition ....................................

79

Figure 3-21 Definition of copy pair configuration: open system ................................................................................

80

Figure 3-22 Definition of copy pair configuration: mainframe system .......................................................................

80

Figure 3-23 Checking a correspondence between a copy group and copy pair: open system.................................

80

Figure 3-24 Checking a correspondence between a copy group and copy pair: mainframe system........................

81

Figure 3-25 Management target selection for checking a copy pair configuration based on a specific volume .......

82

Figure 3-26 Copy pair configuration based on a specific volume: open system .......................................................

82

Figure 3-27 Copy pair configuration based on a specific volume: mainframe system ..............................................

83

Figure 3-28 Management target selection for checking a copy group configuration based on a specific copy group

...................................................................................................................................................................................

85

Figure 3-29 Copy group configuration based on a specific copy group: open system..............................................

85

Figure 3-30 Copy group configuration based on a specific copy group: mainframe system.....................................

86

Figure 3-31 Example of Defining a Copy Group as Both a Primary Volume and a Secondary Volume ...................

87

Figure 3-32 Example of Defining Two Pairs for the Same Copy Group in a Cascaded Configuration .....................

88

Figure 3-33 Flow of the procedure for handling errors by using alerts......................................................................

89

Figure 3-34 Create Alert Setting Wizard 1—Introduction..........................................................................................

91

Figure 3-35 Create Alert Setting Wizard 2—Monitoring Type...................................................................................

92

Figure 3-36 Create Alert Setting Wizard 3—Select Alert Setting ..............................................................................

93

Figure 3-37 Create Alert Setting Wizard 4—Edit Alert Action ...................................................................................

93

Figure 3-38 Save Alert Setting as Template dialog box............................................................................................

97

Figure 3-39 Create Alert Setting Wizard 5—Confirm ................................................................................................

98

Figure 3-40 Create Alert Setting Wizard 4—Edit Alert Action ...................................................................................

99

Figure 3-41 Alert pane—Alert List page..................................................................................................................

100

Figure 3-42 Alert pane—Alert Setting List page......................................................................................................

100

Figure 3-43 Edit Alert Settings—alert-name dialog box (Alert Action page) ...........................................................

101

Figure 3-44 Dashboard menu .................................................................................................................................

102

Figure 3-45 Create Alert Setting Wizard 3—Select Alert Setting ............................................................................

104

Figure 3-46 Alert pane—Alert Setting List page......................................................................................................

104

Figure 3-47 Edit Alert Settings—alert-name dialog box (Alert Action page) ...........................................................

105

Figure 3-48 Edit Alert Settings—alert-name dialog box (Resource List page)........................................................

105

Figure 3-49 Dialog box for confirming the alert settings to be deleted....................................................................

106

Figure 3-50 Change Pair Status Wizard 1—Introduction ........................................................................................

109

Figure 3-51 Change Pair Status Wizard 2—Select Copy Pairs ..............................................................................

110

Figure 3-52 Change Pair Status Wizard 3—Select Pair Operation.........................................................................

110

Figure 3-53 Change Pair Status Wizard 4—Confirm ..............................................................................................

113

Figure 3-54 Flow of the procedure for checking the transfer delay state in remote copy operations......................

114

Figure 3-55 Example of displaying information about the selected copy group......................................................

116

Figure 3-56 Example of detailed information about sidefile usage rate: open system............................................

117

Figure 3-57 Example of detailed information about sidefile usage rate: mainframe system...................................

117

Figure 3-58 Example of detailed information about journal volume usage rate: open system................................

117

Figure 3-59 Example of detailed information about journal volume usage rate: mainframe system.......................

118

Figure 3-60 Dialog box for exporting the history of usage rate ...............................................................................

118

Figure 3-61 Example of information about the selected copy group, showing write delay time..............................

120

Figure 3-62 Output example of the history of the write delay time in CSV format: open system ............................

121

Figure 3-63 Output example of the history of the write delay time in HTML format: open system..........................

121

Figure 3-64 Output example of the history of the write delay time in CSV format: mainframe system ...................

122

Figure 3-65 Output example of the history of the write delay time in HTML format: mainframe system.................

122

Figure 3-66 Flow of the procedure for using My Copy Groups to check copy groups ............................................

122

Figure 3-67 Dialog box for editing My Copy Groups ...............................................................................................

123

Figure 3-68 Display example of My Copy Groups ..................................................................................................

124

 

8

Figures and tables

Figure 3-69 Display example of the copy group status and configuration ..............................................................

125

Figure 3-70 Example of display when copy groups are arranged in a row .............................................................

127

Figure 3-71 Example of display when a single copy group branches out to multiple copy groups .........................

127

Figure 3-72 Example of display when a single copy group is connected to multiple copy groups..........................

127

Figure 3-73 Example of display when the delta resync function is used for a 3DC Multi-Target configuration ......

128

Figure 3-74 Example of display when the delta resync function is used for a 3DC Multi-Target configuration (XP

 

Business Copy Software Copy groups are used as the secondary volume of copy group_C)................................

128

Figure 3-75 Example of display when the delta resync function is used for a 3DC Multi-Target configuration (XP

 

Business Copy Software copy groups are used as the secondary volume of copy group_A).................................

129

Figure 3-76 Example of display when the delta resync function is used for a 3DC Multi-Target configuration (XP

 

Business Copy Software copy groups are used as the primary volume of copy group_A) .....................................

129

Figure 3-77 Flow of updating the copy pair configuration information ....................................................................

130

Figure 3-78 Sources of configuration information ...................................................................................................

131

Figure 3-79 Relationship between copy group and definition files..........................................................................

133

Figure 3-80 Copy group and definition files that include a copy pair in simplex status...........................................

134

Tables

 

Table 1 Revisions .....................................................................................................................................................

11

Table 2 Document conventions ................................................................................................................................

12

Table 3 Conventions: Abbreviations..........................................................................................................................

12

Table 2-1 List of XP Replication Monitor functions....................................................................................................

24

Table 2-2 Copy pair statuses provided by XP Replication Monitor software.............................................................

34

Table 2-3 Correspondence of copy pair statuses to copy pair states........................................................................

34

Table 2-4 Display of the copy progress .....................................................................................................................

36

Table 2-5 Path for collecting the most recent information, depending on the types of the targeted copy pairs ........

46

Table 3-1 Icons representing the management target...............................................................................................

61

Table 3-2 Icons representing the copy pair status.....................................................................................................

62

Table 3-3 Icons representing the relationship between a volume and copy group ...................................................

62

Table 3-4 Icons for executing operations ..................................................................................................................

63

Table 3.5 Icons for messages ...................................................................................................................................

64

Table 3-6 Methods for checking the copy pair status ................................................................................................

64

Table 3-7 Methods for checking the configuration of copy pairs ...............................................................................

77

Table 3-8 Correspondence between the icon indicating copy status and direction and the pair status: copy pairs

 

...................................................................................................................................................................................

83

Table 3-9 Correspondence between the icon indicating copy status and direction and the pair status: copy groups

...................................................................................................................................................................................

87

Table 3-10 Permitted changes to current pair status when the target is a single copy pair ....................................

111

Table 3-11 Permitted changes to current pair status when the target is multiple copy pairs or a copy group ........

111

Table 3-12 Selectable copy paces ..........................................................................................................................

112

Table 3-13 Items that are exported as history of the sidefile or journal volume usage rate: open system..............

119

Table 3-14 Items that are exported as history of the sidefile or journal volume usage rate: mainframe system.....

119

Table 3-15 Items that are exported as history of the write delay time: open system...............................................

121

Table 3-16 Items that are exported as history of the write delay time: mainframe system......................................

121

Table 3-17 Relationship lines and their correspondence to copy pair state ............................................................

126

Table 3-18 Example of information displayed on the web client during daytime in hosts view or subsystems view

 

.................................................................................................................................................................................

133

Table 3-19 Correspondence between LUN, mount point, and host ........................................................................

135

Table 3-20 Web browser language setting and displayed language.......................................................................

135

Table 4-1 Types of log files output from XP Replication Monitor software ..............................................................

138

 

9

 

Figures and tables

Table A-1 Conditions for determining copy pair status 1/3 (for XP Continuous Access Asynchronous Software, XP

Continuous Access Synchronous Software and XP Continuous Access Journal Software) ...................................

143

Table A-2

Conditions for determining copy pair status 2/3 (for XP Continuous Access Asynchronous Software, XP

Continuous Access Synchronous Software and XP Continuous Access Journal Software) ...................................

144

Table A-3

Conditions for determining copy pair status 3/3 (for XP Continuous Access Asynchronous Software, XP

Continuous Access Synchronous Software and XP Continuous Access Journal Software) ...................................

144

Table A-4

Conditions for determining copy pair status 1/2 (for XP Business Copy Software and XP Snapshot)

 

.................................................................................................................................................................................

 

145

Table A-5

Conditions for determining copy pair status 2/2 (for XP Business Copy Software and XP Snapshot)

 

.................................................................................................................................................................................

 

146

10

About this guide

This guide explains how to use HP StorageWorks XP Replication Monitor software (called XP Replication Monitor software in this guide).

Revision history

Table 1 Revisions

Date

Edition

Revision

 

 

 

 

 

November 2005

First

Initial release

 

 

 

 

 

February 2006

Second

The HP StorageWorks XP Command View Advanced Edition 1.1 service

 

 

 

names XP Command View AE suite (a collective name for HP StorageWorks

 

 

 

XP Command View Advanced Edition software and plug-in products)

 

 

 

Common Web Service, HBase Storage Mgmt Common Service, and

 

 

 

DeviceManagerServer have been changed to HBase Storage Mgmt Web

 

 

 

Service, HBase Storage Mgmt Common Service, and DeviceManagerServer

 

 

 

respectively in HP StorageWorks XP Command View Advanced Edition 5.0.

 

June 2006

Third

The descriptions of installation and configuration procedures have been

 

 

 

moved to the newly released manual HP StorageWorks XP Replication

 

 

 

Monitor software installation and configuration guide

 

November 2006

Fourth

Fourth release

 

 

 

 

 

February 2007

Fifth

Fifth release

 

 

 

 

 

June 2007

Sixth

Sixth release

 

 

 

 

 

September 2007

Seventh

Seventh release

 

 

 

 

 

January 2008

Eighth

Eighth release

 

 

 

 

 

Intended audience

This guide is intended for users who use XP Replication Monitor software to operate and manage systems that incorporate a storage subsystem (magnetic disk array device).

This guide assumes that the reader has the following:

A basic knowledge of management tools unique to storage subsystems.

A basic knowledge of SANs (storage area networks).

Knowledge of volume replication functionality (such as XP Business Copy Software and XP Continuous Access Software) of storage subsystems.

A basic knowledge of Device Manager.

A basic knowledge of the prerequisite operating system being used (Windows®), and of how to operate web browsers.

If the user intends to use Device Manager Agent, the user must also have:

A basic knowledge of the prerequisite Windows operating system being used for Device Manager Agent.

11

About this guide

Document conventions and symbols

Table 2 Document conventions

Convention

Element

 

 

 

 

Medium blue text: Figure 1

Cross-reference links and e-mail addresses

 

 

 

 

Medium blue, underlined text

Web site addresses

 

(http://www.hp.com)

 

 

 

 

 

 

 

Bold text

Key names

 

 

Text typed into a GUI element, such as into a box

 

 

GUI elements that are clicked or selected, such as

 

 

 

menu and list

 

 

 

 

Italic text

Text emphasis

 

 

 

 

Monospace text

File and directory names

 

 

System output

 

 

Code

 

 

Text typed at the command-line

 

 

 

 

 

Monospace, italic text

Code variables

 

 

Command-line variables

 

 

 

 

Monospace, bold text

Emphasis of file and directory names, system output,

 

 

code, and text typed at the command-line

 

CAUTION: Indicates that failure to follow directions could result in damage to equipment or data.

IMPORTANT: Provides clarifying information or specific instructions.

NOTE: Provides additional information.

Conventions: Abbreviations

This manual uses the following abbreviations for product names.

Table 3 Conventions: Abbreviations

Abbreviation

Full name or meaning

 

 

 

 

XP Business Copy Software

This abbreviation is used when it is not necessary to distinguish the

 

 

following products:

 

 

- XP Business Copy Software

 

 

- Business Copy XP

 

 

 

 

XP Snapshot

This abbreviation is used when it is not necessary to distinguish the

 

 

following products:

 

 

- XP Snapshot

 

 

- Snapshot XP

 

 

 

 

12

 

About this guide

Table 3 Conventions: Abbreviations

 

 

 

Abbreviation

Full name or meaning

 

 

 

 

XP Continuous Access

This abbreviation is used when it is not necessary to distinguish the

 

Software

following products:

 

 

- XP Continuous Access Software

 

 

- Continuous Access XP

 

 

 

 

XP Continuous Access

This abbreviation is used when it is not necessary to distinguish the

 

Synchronous Software

following products:

 

 

- XP Continuous Access Synchronous Software

 

 

- Continuous Access XP Synchronous

 

 

 

 

XP Continuous Access

This abbreviation is used when it is not necessary to distinguish the

 

Asynchronous Software

following products:

 

 

- XP Continuous Access Asynchronous Software

 

 

- Continuous Access XP Asynchronous

 

 

- Continuous Access XP Extension

 

 

 

 

XP Continuous Access Journal

This abbreviation is used when it is not necessary to distinguish the

 

Software

following products:

 

 

- XP Continuous Access Journal Software

 

 

- Continuous Access XP Journal

 

 

 

 

XP RAID Manager

This abbreviation is used when it is not necessary to distinguish the

 

 

following products:

 

 

- XP RAID Manager

 

 

- RAID Manager XP

 

 

 

 

HP technical support

Telephone numbers for worldwide technical support are listed on the HP support web site: http://www.hp.com/support.

Collect the following information before calling:

Technical support registration number (if applicable)

Product serial numbers

Product model names and numbers

Error messages

Operating system type and revision level

Detailed questions

For continuous quality improvement, calls may be recorded or monitored.

Subscription service

HP recommends that you register your product at the Subscriber’s choice for business web site: http://www.hp.com/go/e-updates.

After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware updates, and other product resources.

13

About this guide

HP web sites

For additional information, see the following HP web sites:

http://www.hp.com/

http://www.hp.com/go/storage

http://www.hp.com/service_locator

http://www.docs.hp.com/

Documentation feedback

HP welcomes your feedback.

To make comments and suggestions about product documentation, send a message to storagedocsFeedback@hp.com. All submissions become the property of HP.

14

1 Overview

This chapter provides an overview of XP Replication Monitor software for first-time users and for those considering installing XP Replication Monitor software. It contains the following sections:

About XP Replication Monitor software (section 1-1 )

System configuration examples (section 1-2 )

1-1 About XP Replication Monitor software

XP Replication Monitor software supports management operations for storage administrators. XP Replication Monitor software can be used to check the configuration and change the status of copy pairs created using the volume replication functions of HP StorageWorks XP disk array subsystem and Storage Virtualization Systems.

1-1-1 XP Replication Monitor features

With the rapidly increasing volume of data in corporate information systems, the use of storage subsystems has evolved from standalone storage subsystems in a single location to linked storage subsystems at multiple data centers. Additionally, to prevent loss of data and stoppage of application services due to accidents or disasters, more environments are being equipped for disaster recovery. Linking remote data centers can protect data and enable system recovery.

Managing large and remote systems requires understanding the configuration of multiple copy pairs across storage subsystems and monitoring copy pair status. You must also understand the configuration of the hosts that are connected to the storage subsystems, and you must be able to quickly isolate the affected area when a failure occurs.

The following capabilities of XP Replication Monitor software help you manage complex systems:

Ability to check copy pair and copy group configurations

XP Replication Monitor software allows you to check the configuration of copy pairs across multiple storage subsystems, from the viewpoints of hosts, storage subsystems, and copy pair configuration definition.

XP Replication Monitor software also allows you to view a list of linked copy pairs in complex copy pair configurations, such as multitarget configurations (in which one volume is copied to multiple volumes) and cascade configurations (in which volume copy relationships span multiple levels).

Ability to check copy pair and copy group status

XP Replication Monitor software allows you to view the pair statuses for copy pairs and copy groups. You can check the status by using the six general classifications defined in XP Replication Monitor (error, suspend, copying, sync, simplex, and unknown), or by using the detailed classifications that are based on the pair statuses used in Device Manager, XP RAID Manager, and XP for Business Continuity Manager Software. In addition to the pair status, you can check the copy progress.

You can also obtain and view the summary copy pair status in a higher-level unit that includes a copy group or copy pair. For example, you can obtain the summary copy pair status in a host or storage subsystem. This allows you to isolate failures beginning with a general view of copy pair statuses throughout the system, and successively narrowing down the view to the location where a problem occurred.

Ability to monitor and notify users of copy pair and copy group status

By specifying alerts for specific copy pairs, you can set up XP Replication Monitor software to notify users of copy pair status changes that occur (for example, because of an error). You can

15

About this guide

inform users by e-mail or by way of SNMP traps. You can also use the Dashboard (a pane of the XP Replication Monitor window that displays important information) to check the latest alerts and display alert history in list form.

Ability to acquire transfer delay statuses related to volume replication functions

When you use an asynchronous remote copy product (XP Continuous Access Asynchronous Software or XP Continuous Access Journal Software), and a primary volume is updated, there is a time lag (transfer delay) before the secondary volume is updated. With XP Replication Monitor software, you can check the transfer delay time and the usage of the storage subsystem cache area (side file and journal volume) during copying. This allows you to proactively predict and take action against problems, such as transfer performance degradation due to insufficient network bandwidth and pair blockage due to cache overflow.

Ability to provide centralized management of heterogeneous systems

You can use XP Replication Monitor to centrally manage different types of storage subsystems (including XP24000/XP20000) and hosts (including Windows systems, Solaris systems, and mainframe systems) from a single window.

This means that you do not need to use different tools nor learn separate operations for each system.

Figure 1-1 shows the XP Replication Monitor window layout.

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About this guide

Figure 1-1 XP Replication Monitor window layout

1-1-2 Target users

XP Replication Monitor software is for storage administrators and other users who manage storage subsystem volume replication functions. More specifically, it is for users who are in charge of the following operations:

Troubleshooting volume replication functions

You can set alerts and automate monitoring for copy pair errors.

You can use different views and check copy pair statuses from various viewpoints, which helps you isolate the location and affected scope of errors

Monitoring volume replication function performance

You can check performance information related to volume replication, such as the transfer delay status of remote copies. Also, by exporting to CSV files the logs that contain performance information collected over time, you can use performance information to create analyses and reports.

17

About this guide

You can automatically monitor performance information against failures by presetting alerts.

Using volume replication functions to create backup systems

You can view copy pair configuration and confirm that the copy pairs are configured as intended.

Using volume replication functions to operate and maintain backups

You can specify copy pairs and copy pair groups, and manually change a pair status (splitting and resynchronizing).

You can view pair configuration and pair status and make sure there are no abnormalities.

You can check the alert history and make sure that changes in pair status are carried out as planned.

You can check the copy progress by displaying the copy progress rate.

1-1-3 Important terms

This section explains key terms and concepts for using XP Replication Monitor software. For additional definitions, see the Glossary.

LDEV (Logical DEVice)

A volume created in a storage subsystem. This is called a logical device.

LU (Logical Unit)

A volume created in a storage subsystem. This is also called a logical unit.

When an LDEV volume created in a storage subsystem is used from an open system host, it is treated as an LU.

LUN (Logical Unit Number)

A management number assigned to an LU in a storage subsystem.

A LUN is assigned to identify an LU for the port in the storage system to which the LU is connected, either by port or by host group assigned to the port. An open system host uses a LUN to access a particular LU.

DEVN (DEVice Number)

A device number that is assigned to identify an LDEV when it is being used by a mainframe system.

A DEVN is expressed as a four-digit hexadecimal number.

CU (Control Unit)

A virtual control unit created in a storage subsystem. This is also called a CU image.

The LDEVs created in a storage subsystem are connected to a single CU, and this number is assigned to each CU for identifying the LDEVs. Therefore, volumes (LDEVs) in a storage subsystem are specified by the CU number (CU#) and LDEV number.

Storage subsystem volume replication functionality

A general name for functionality (such as XP Business Copy Software and XP Continuous Access Software) that provides high-speed replication of volumes in a storage subsystem. The functionality provided by the storage subsystem creates volume replicas quickly, without going through the LAN.

Primary volume (P-VOL)

The volume from which replication is performed, when the volume replication functionality of the storage subsystem performs copying to another volume.

Secondary volume (S-VOL)

The volume to which replication is performed, when the volume replication functionality of the storage subsystem copies from the primary volume.

18

About this guide

Secondary-primary volume (SP-VOL)

A volume placed between the primary volume and secondary volume, when a cascade configuration is used by the volume replication functionality of the storage subsystem. This indicates the secondary volume for an upper copy pair, and the primary volume for a lower copy pair.

Copy pair

A pairing of a primary volume and a secondary volume, linked by the volume replication functionality of the storage subsystem. This is also called a pair volume. In this manual, copy pair may be written simply as pair.

Copy group

A group containing multiple copy pairs. A copy group allows operations such as pair status changes to be applied to multiple copy pairs.

Prefix

The name of the prefix of the copy group definition file (prefix.GRP.copy-group-id) created by XP for Business Continuity Manager Software. XP Replication Monitor software uses the prefix as a unique name to identify copy group definition files created by XP for Business Continuity Manager Software.

1-2 System configuration examples

XP Replication Monitor software works by linking with programs such as Device Manager or XP for Business Continuity Manager Software. This section provides examples of typical system configurations that include XP Replication Monitor software.

An XP Replication Monitor system can be configured in ways other than those described in this section. Also, although this section describes configuration examples of an open system host and a mainframe system host separately, you can use XP Replication Monitor software in mixed environments that include both of these host types.

For details about specific system configurations that support XP Replication Monitor software, see the HP StorageWorks XP Replication Monitor software installation and configuration guide.

1-2-1 Open system configuration example

Figure 1-2 shows an example of a system configuration when the host using the storage subsystem is an open system (Windows, AIX, HP-UX, Solaris, or Linux).

19

About this guide

Figure 1-2 Example system configuration for an open system The following explains each of the configuration elements. Management client

The machine on which the web client for XP Replication Monitor software runs. This machine issues instructions to XP Replication Monitor software on the management server to perform the main functions, such as viewing pair configurations, and to monitor and change pair status. Since the web client for XP Replication Monitor software runs in a web browser, no application needs to be installed on the management client.

Management server

The machine on which the XP Replication Monitor software server and its prerequisite program, the Device Manager server, are installed. The management server requests configuration information or pair status information from each host or pair management server and provides the information to the management client.

Pair management server

A server that is used to collect system information, such as the copy pair status and the transfer delay state of remote copies. You install an XP Replication Monitor agent, a Device Manager agent, and an XP RAID Manager on this server.

20

About this guide

When you install an XP Replication Monitor agent, a Device Manager agent, and XP RAID Manager on a host, you can use the host as a pair management server. However, due to the load imposed on the host by the collection of system information, HP recommends that you set up the pair management server independently, as shown in Figure 1-2.

Host (application server)

A machine on which application programs are installed. The host uses a storage subsystem as an external storage device. By installing a Device Manager agent on the hosts, you can use XP Replication Monitor software to view such information as the host's IP address, mount point, and linked copy groups.

Storage subsystem

An external storage device (HP StorageWorks XP disk array subsystem) connected to a host. Normally, volumes in a storage subsystem are set up as several copy pairs using a volume replication function (for example, XP Business Copy Software or XP Continuous Access Software). The main function of XP Replication Monitor software is to display the configuration and copy status of these copy pairs.

Storage subsystem information is provided to XP Replication Monitor software in the following two ways:

The management server collects information directly from the storage subsystems.

The pair management server collects the storage subsystem information and then transfers it to the management server.

1-2-2 Mainframe system configuration example

Figure 1-3 shows an example of a system configuration when the host using the storage subsystem is a mainframe system (OS/390 or z/OS).

21

About this guide

Figure 1-3 Example system configuration for a mainframe system The following explains each of the configuration elements. Management client

The machine on which the web client for XP Replication Monitor software runs. This machine issues instructions to XP Replication Monitor software on the management server to perform the main functions of XP Replication Monitor software, such as viewing pair configurations and to monitor and change pair status. Since the web client for XP Replication Monitor software runs in a web browser, no application needs to be installed on the management client.

Management server

The machine on which the XP Replication Monitor server and its prerequisite program, the Device Manager server, are installed. The management server requests storage subsystem information from the XP for Business Continuity Manager Software on the host and provides the information collected to the management client.

Host (application server)

A machine on which application programs are installed. The host uses the storage subsystem as an external storage device and runs the application programs.

In response to management server requests, the mainframe system host also plays a role similar to that of a pair management server in an open system, in that it collects information on itself and its storage subsystems and provides this information to the management server. Because of this, mainframe system hosts are sometimes called pair management servers.

XP for Business Continuity Manager Software must be installed on the host.

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About this guide

Storage subsystem

An external storage device (HP StorageWorks XP disk array subsystem) connected to a host. Normally, several copy pairs of the volumes in a storage subsystem are set up using volume replication functionality (for example, XP Business Copy Software or XP Continuous Access Software). The main function of XP Replication Monitor software is to display the configuration and copy status of these copy pairs.

The pair management server collects the storage subsystem and then transfers it to XP Replication Monitor software in the following two ways:

The management server collects information directly from the storage subsystems.

The pair management server collects the storage subsystem information and then transfers it to the management server.

Only XP24000/XP20000, XP12000/XP10000/SVS200, and XP1024/XP128 series systems can be connected to a mainframe system host.

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2 XP Replication Monitor functions

This chapter explains the display formats you must understand to use XP Replication Monitor software effectively. It also provides an overview of the XP Replication Monitor functions.

XP Replication Monitor software provides functions for checking copy pair information and for identifying and analyzing errors.

Table 2-1 provides an overview of the functions provided by XP Replication Monitor software and lists the section in which each function is explained.

Table 2-1 List of XP Replication Monitor functions

Function

Overview

Section

 

 

 

 

 

Displaying copy pair status

Displays the status and configurations of copy

2-1

 

and configurations

pairs as viewed from hosts, storage subsystems,

 

 

 

or pair configurations.

 

 

Displaying copy pair status,

Displays copy pair status and copy pair states

2-2

 

states, and copy progress

as copy pair–related information.

 

 

Determining the summary

When the copy pair status is displayed for high-

2-3

 

pair status

level entities that contain copy pairs (hosts in

 

 

 

hosts view, storage subsystems in subsystems

 

 

 

view, etc.), displays the summary (highest

 

 

 

priority) of these copy pair statuses.

 

 

Displaying the transfer

If the copy type is an XP Continuous Access

2-4

 

delay state of remote

Asynchronous Software or XP Continuous

 

 

copies

Access Journal Software copy group, displays

 

 

 

the transfer delay state of remote copies.

 

 

My Copy Groups

Lists the status and configurations of registered

2-5

 

 

copy pair groups.

 

 

About the refresh function

Updates the database information (pair

2-6

 

 

configuration, copy pair status, etc.) maintained

 

 

 

by XP Replication Monitor server.

 

 

About the alert function

Enables you to specify that copy pairs are to be

2-7

 

 

monitored periodically and that notification is to

 

 

 

be sent if a copy pair or the performance

 

 

 

information changes to a particular status.

 

 

Changing the status of a

Changes copy pair status by splitting or

2-8

 

copy pair

resynchronizing copy pairs (in a forward or

 

 

 

reverse direction).

 

 

Calling other XP Command

Starts other XP Command View AE suite

2-9

 

View AE suite products

products from the XP Replication Monitor web

 

 

 

client, and displays them in a separate window.

 

 

2-1 Displaying copy pair status and configurations

You can use XP Replication Monitor software to view the status and configurations of all copy pairs managed by Device Manager and XP for Business Continuity Manager Software, as viewed from hosts, storage subsystems, or pair configurations.

You can use XP Replication Monitor software to manage copy groups as well as copy pairs. XP Replication Monitor software can display a list of all the copy pairs included in a copy group,

24

XP Replication Monitor functions

enabling you to quickly check the status and configurations of all copy pairs included in a copy group.

Similarly, XP Replication Monitor software can display a list of managed copy pairs and copy groups, even when they have a cascade configuration, enabling you to quickly check the status and configurations of all copy pairs and copy groups that are associated in a cascade configuration.

This section explains how copy pair status and configurations are displayed.

2-1-1 Displaying copy pair status and configurations by view

XP Replication Monitor software helps you identify and analyze errors by displaying the status and configurations of copy pairs in the following views:

Hosts view

Subsystems view

Pair configurations view

The following sections describe the features of these three views.

For details about how to check the copy pair status using a view, see section 3-4 . For details about how to check copy pair configurations using a view, see section 3-5 .

2-1-1-1 Hosts view

The hosts view is a display format used to check the status and configurations of copy pairs from a list of hosts (application servers). In the same view, you can check the status and configurations of specified copy pairs that have been set in a cascade configuration. You can also check the status and configuration of each copy group.

The hosts view facilitates checking for those operating and managing hosts, such as system administrators.

Figure 2-1 shows the conceptual layout of the hosts view.

25

XP Replication Monitor functions

Figure 2-1 Conceptual layout of the hosts view

The hosts view displays copy pair information (hosts and volumes) that satisfies both of the following conditions:

The volumes are being used by a host, and are either the primary or secondary volumes.

The copy pairs are being managed by information source Device Manager or XP for Business Continuity Manager Software.

Figure 2-2 and Figure 2-3 show examples of windows displaying a list of LUNs or a list of copy groups, in the hosts view.

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HP STORAGEWORKS XP User Manual

XP Replication Monitor functions

Figure 2-2 Example window display for the hosts view (showing a list of volumes used by a host)

Figure 2-3 Example window display for the hosts view (showing a list of copy groups used by a host)

2-1-1-2 Subsystems view

The subsystems view is a display format used to check the status and configurations of copy pairs from a list of storage subsystems that include copy pair volumes. In the same view, you can check the status and configurations of specified copy pairs that have been set in a cascade configuration.

27

XP Replication Monitor functions

The subsystems view facilitates checking for those operating and monitoring storage subsystems, such as storage administrators.

Figure 2-4 shows the conceptual layout of the subsystems view.

Figure 2-4 Conceptual layout of the subsystems view

The subsystems view displays copy pair information (storage subsystems and volumes) that satisfies both of the following conditions:

The volumes are on a storage subsystem and are either the primary or secondary volumes.

The copy pairs are being managed by information source Device Manager or XP for Business Continuity Manager Software.

Figure 2-5 shows an example window display for the subsystems view.

Figure 2-5 Example window display for the subsystems view

28

XP Replication Monitor functions

2-1-1-3 Pair configurations view

The pair configurations view is a display format used to check copy pair status and configurations or definition information from a list of pair management servers. In the same view, you can check the status and configurations of specified copy pairs that have been set in a cascade configuration.

The pair configurations view facilitates checking copy pairs in configurations where an independent pair management server is used.

Figure 2-6 shows the conceptual layout of the pair configurations view.

Figure 2-6 Conceptual layout of the pair configurations view

The pair configurations view displays copy pair information (pair management servers and configuration definition files) that satisfies both of the following conditions:

For an open system, the copy pair configuration definition files are being recognized correctly by information source Device Manager.

29

XP Replication Monitor functions

For a mainframe system, the copy pairs are being managed by information source XP for Business Continuity Manager Software.

Figure 2-7 shows an example window display for the pair configurations view.

Figure 2-7 Example window display for the pair configurations view

2-1-2 Information displayed in the views

This section describes the information that XP Replication Monitor software displays when you use the hosts view, the subsystems view, or the pair configurations view.

The figures in this section illustrate the information displayed by XP Replication Monitor software when you use a view, as well as the relationships between the panes in which the information is displayed. The term pane refers to sections of windows in which detailed information managed by XP Replication Monitor software is displayed. For details about the parts of the window, see section 3-3 .

2-1-2-1 Information displayed in the hosts view

Figure 2-8 shows the information displayed in XP Replication Monitor software when you use the hosts view, as well as the relationships between the panes in which the information is displayed.

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