HP Spectre x2 User Manual

HP Spectre x2 Detachable PC (model numbers 12-a000 through a099)
Maintenance and Service Guide
© Copyright 2015 HP Development Company, L.P.
Product notice
Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
This guide describes features that are common to most models. Some features may not be available on your slate.
Not all features are available in all editions of Windows 8. This slate may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows 8 functionality. See
http://www.microsoft.com for details.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: September 2015
Document Part Number: 824557-001
Important Notice about Customer Self-Repair Parts
CAUTION: Your slate includes Customer Self-Repair parts and parts that should only be accessed by an
authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the slate or void your warranty.
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iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user­accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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vi Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 3
Locating hardware ................................................................................................................................................. 3
Locating software .................................................................................................................................................. 3
Display ................................................................................................................................................................... 4
Buttons and speakers ............................................................................................................................................ 5
Left side ................................................................................................................................................................. 6
Right side ............................................................................................................................................................... 7
Back ........................................................................................................................................................................ 8
Bottom edge .......................................................................................................................................................... 9
3 Illustrated parts catalog .............................................................................................................................. 10
Service tag ........................................................................................................................................................... 10
Slate major components ..................................................................................................................................... 11
Miscellaneous parts ............................................................................................................................................. 14
4 Removal and replacement procedures preliminary requirements .................................................................... 15
Tools required ...................................................................................................................................................... 15
Service considerations ........................................................................................................................................ 15
Plastic parts ....................................................................................................................................... 15
Cables and connectors ...................................................................................................................... 15
Drive handling ................................................................................................................................... 16
Grounding guidelines ........................................................................................................................................... 17
Electrostatic discharge damage ....................................................................................................... 17
Packaging and transporting guidelines ......................................................................... 18
Workstation guidelines ................................................................................................... 18
Equipment guidelines ..................................................................................................... 19
5 Removal and replacement procedures ........................................................................................................... 20
Component replacement procedures ................................................................................................................. 20
Display panel assembly .................................................................................................................... 20
Battery ............................................................................................................................................... 23
Solid-state drive ................................................................................................................................ 24
WWAN module ................................................................................................................................... 25
Display panel cable ........................................................................................................................... 27
vii
POGO pin docking cable .................................................................................................................... 28
Speakers ............................................................................................................................................ 29
Card reader board ............................................................................................................................. 30
Microphone ........................................................................................................................................ 31
Front-facing webcam ........................................................................................................................ 32
Rear-facing webcam ......................................................................................................................... 33
3D camera board ............................................................................................................................... 34
WLAN antenna ................................................................................................................................... 35
WWAN antenna .................................................................................................................................. 36
Kickstand ........................................................................................................................................... 38
Kickstand retention assembly .......................................................................................................... 39
System board .................................................................................................................................... 40
Heat sink ............................................................................................................................................ 43
6 Using Setup Utility (BIOS) ............................................................................................................................. 45
Starting Setup Utility (BIOS) ................................................................................................................................ 45
Updating Setup Utility (BIOS) .............................................................................................................................. 45
Determining the BIOS version ........................................................................................................... 46
Downloading a BIOS update .............................................................................................................. 46
Synchronizing a slate and keyboard (select products only) ............................................................................... 47
7 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 48
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 49
8 Specifications ............................................................................................................................................. 50
Slate specifications .............................................................................................................................................. 50
9 Backing up, restoring, and recovering ........................................................................................................... 51
Creating recovery media and backups ................................................................................................................ 51
Creating HP Recovery media (select products only) ........................................................................ 52
Using Windows Tools ........................................................................................................................................... 53
Restore and recovery .......................................................................................................................................... 53
Recovering using HP Recovery Manager .......................................................................................... 54
What you need to know before you get started ............................................................ 54
Using the HP Recovery partition (select products only) ................................................ 55
Using HP Recovery media to recover ............................................................................. 55
Changing the computer boot order ................................................................................ 56
Removing the HP Recovery partition (select products only) ......................................... 56
viii
10 Power cord set requirements ...................................................................................................................... 57
Requirements for all countries ........................................................................................................................... 57
Requirements for specific countries and regions ............................................................................................... 57
11 Recycling .................................................................................................................................................. 59
Index ............................................................................................................................................................. 60
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1 Product description

Category Description
Product Name HP Spectre x2 Detachable PC (model numbers 12-a000 through a099)
Processors
Chipset Intel processor controller hub (PCH) integrated on multi-chip module (MCP)
Graphics Intel HD Graphics 515
Panel 12.0-in, BrightView (1920×1080), white light-emitting diode (WLED), WUXGA+, UWVA (eDP 1.3),
Memory Support for LP-DDR3 1866-MHz dual channel
Solid-state drive Single PCIe / SATA M2 solid-state drive configuration as storage (scope M2.2280 SS solid-
Intel™ Core® m7-6Y75 processor (1600-MHz FSB, 4.0-MB L2 cache, dual core, 4.0-W)
Intel Core m5-6Y54 processor (1866-MHz FSB, 4.0-MB L2 cache, dual core, 4.5-W)
Intel Core m3-6Y30 processor (1866-MHz FSB, 4.0-MB L2 cache, dual core, 4.5-W)
Support for HD decode, DX12, and high-definition multimedia interface (HDMI)
ultraslim (2.4-mm), TouchScreen display, at 60% color gamut; flush glass design
Touchscreen and multiglass enabled
Support for active stylus
Typical brightness: 340 nits
Support for up to 8.0-GB maximum on-board system memory in the following configurations:
8192-MB (256-MB × 32 × 4 × 2 pieces) @ 1600 MHz
4096-MB (128-MB × 32 × 4 × 2 pieces) @ 1600 MHz
state drive)
Support for the following single solid-state drive configurations:
512-MB, M2.2280, SATA-3, solid-state drive supporting triple level cell (TLC)
256-MB, M2.2280, SATA-3, solid-state drive supporting TLC
256-MB, M2.2280, PCIe-2×4, solid-state drive
128-MB, M2.2280, SATA-3, solid-state drive supporting TLC
128-MB, M2.2280, SATA-3, MH solid-state drive
Audio and video Three integrated webcams:
Front-facing webcam: HP Truevision, 5-MP, 2592×1944, fixed-focus, supporting wide field of view (WFOV)
Rear-racing webcam: HP Truevision, 8-MP, 3264×2448, auto-focus
Intel RealSense™ 3D camera with activity light supporting Intel RealSense technology; depth camera mode (VGA @ 60fps), RGB camera mode (FHD @ 30fps)
Bang & Olufsen Premium Audio
HD Audio (Conexant CX7501)
Integrated dual-array microphones with appropriate beam-forming, echo-cancellation, noise suppression software
1
Category Description
Four speakers (2 on slate, 2 on keyboard base)
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Support for the Intel Dual Band Wireless-AC (non v-Pro) 802.11 AC 2×2 WiFi + Bluetooth 4.0 Combo Adapter
Two WLAN antennas
Integrated wireless wide area network (WWAN) and GPS options by way of wireless module
(select models only)
Support for the following WWAN modules:
HP lt4114 LTE 4G Module
HP lt4110 LTE/HSPA+ 4G Module
Two WWAN antennas, support for ME936 and ME206
5-band antenna support: 2100/1800/1900/800/900 with additional GPS band
External media cards Micro-Secure Digital (SD) media reader slot
Ports
Keyboard/pointing devices Soft cover keyboard base, backlit with TouchPad and natural silver finish
Power requirements Support for 45-W HP Smart AC adapter (non-PFC, RC, USB Type-C) with 1.8-meter (6.0-feet)
Security
Audio-in (mono microphone)/audio-out (stereo headphone) combination
Micro SIM slot (PIN out type)
Pogo-pin docking connector (to keyboard base)
USB Type-C port (2)
TouchPad requirements:
PTP-compliant with image sensor
3-finger flick
2-finger scroll
pinch, rotate
Multitouch gestures enabled
Support for Windows modern trackpad gestures
Taps enabled as default
power cord
Support for 3-cell, 42-Wh, 3.69-Ah, Li-ion battery
Support for Intel AT-p Ready
Support for Trusted Platfom Module (TPM) 2.0
Support for HP SmartPass
Operating system Preinstalled: Windows 10
Serviceability End user replaceable part: AC adapter
2 Chapter 1 Product description

2 External component identification

Locating hardware

To find out what hardware is installed on your slate:
Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your slate.
For information about system hardware components and the system BIOS version number, press fn+esc (select products only).

Locating software

To find out what software is installed on your slate:
Select the Start button, and then select All apps.
or –
Right-click the Start button, and then select Programs and Features.
Locating hardware 3

Display

Item Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate
with WLANs.
(2) Internal microphones Receive and record sound.
(3) WWAN antennas* (select products only) Send and receive wireless signals to communicate
with WWANs.
(4) Front-facing webcam Records video and captures photographs. Some products
allow you to video conference and chat online using streaming video.
To use a webcam (integrated camera):
Type camera in the taskbar search box, and then select Camera.
(5) Webcam light On: The front- or rear-facing webcam is in use.
*The antennas are not visible from the outside of the slate. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
To access this guide:
1. Type support in the taskbar search box, and then select the HP Support Assistant app.
or –
Click the question mark icon in the taskbar.
2. Select My PC, select the Specifications tab, and then select User Guides.
4 Chapter 2 External component identification

Buttons and speakers

Item Component Description
(1) Power button
(2) Speakers Produce sound.
When the slate is off, press the button to turn on the slate.
When the slate is on, press the button briefly to initiate Sleep.
When the slate is in the Sleep state, press the button briefly to exit Sleep.
CAUTION: Pressing and holding down the power button
results in the loss of unsaved information.
If the slate has stopped responding and shutdown procedures are ineffective, press and hold the power button down for at least 11 seconds to turn off the slate.
To learn more about your power settings, see your power options.
Type power in the taskbar search box, and then select Power and sleep settings.
or –
Right-click the Start button, and then select Power Options.
Buttons and speakers 5

Left side

Item Component Description
(1) Kickstand release button Releases the kickstand from the slate.
(2) USB Type-C (charging) port Connects any USB device with a Type-C connector.
NOTE: USB Type-C ports charge products such as cell
phones, laptops, slates, and MP3 players, even when the slate is off. Also, some USB Type-C ports connect DisplayPort, VGA, HDMI and other video devices to provide video output.
NOTE: Adapters (purchased separately) may be required.
(3) AC adapter and battery light
(4) Speaker Produces sound.
(5) Volume buttons Control speaker volume.
(6) Audio-out (headphone)/audio-in (microphone) combo jack Connects optional powered stereo speakers, headphones,
White: The AC adapter is connected and the battery is fully charged.
Blinking white: The AC adapter is disconnected and the battery has reached a low battery level.
Amber: The AC adapter is connected and the battery is charging.
Off: The battery is not charging from this port.
NOTE: Your slate may have a single button.
earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.
To access this guide:
1. Type support in the taskbar search box, and then
select the HP Support Assistant app.
or –
Click the question mark icon in the taskbar.
2. Select My PC, select the Specifications tab, and then
select User Guides.
NOTE: When a device is connected to the jack, the slate
speakers are disabled.
6 Chapter 2 External component identification

Right side

Item Component Description
(1) Memory card reader slot Reads optional memory cards that enable you to store,
(2) Micro SIM slot (select products only) Supports a wireless micro subscriber identity module (SIM).
(3) Speaker Produces sound.
manage, share, or access information.
If a micro SIM is not pre-installed, insert the micro SIM into the micro SIM slot.
(4) AC adapter and battery light
(5) USB Type-C (charging) port Connects any USB device with a Type-C connector.
White: The AC adapter is connected and the battery is fully charged.
Blinking white: The AC adapter is disconnected and the battery has reached a low battery level.
Amber: The AC adapter is connected and the battery is charging.
Off: The battery is not charging from this port.
NOTE: USB Type-C ports charge products such as cell
phones, laptops, slates, and MP3 players, even when the slate is off. Also, some USB Type-C ports connect DisplayPort, VGA, HDMI and other video devices to provide video output.
NOTE: Adapters (purchased separately) may be required.
Right side 7

Back

Item Component Description
(1) 3D camera infrared laser projectors (2) Project a grid to determine object dimensions.
(2) 3D camera light On: The 3D camera is in use.
(3) 3D camera Records video and captures photographs. Some products
allow you to video conference and chat online using streaming video.
To use the 3D camera, see the slate User’s Guide.
(4) Rear-facing webcam Records video and captures photographs. Some products
allow you to video conference and chat online using streaming video.
(5) Kickstand Provides stability and the best viewing angle. The angle
adjusts from about 30 degrees to 150 degrees.
8 Chapter 2 External component identification

Bottom edge

Item Component Description
(1) Alignment posts (2) Guide the keyboard to the correct connection with the slate.
(2) POGO pin connector for docking Connects the slate to the keyboard base using the POGO
pin connector.
Bottom edge 9

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the slate serial number and model number provided on the service tag. It is necessary to remove the battery to obtain these numbers. See Battery on page 23 for battery removal instructions.
Item Description Function
(1) Part number/Product number (p/n) This number provides specific information about
the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
(2) Model description This is the alphanumeric identifier used to locate
documents, drivers, and support for the slate.
(3) Warranty period This number describes the duration of the warranty period
for the slate.
(4) Serial number (s/n) This is an alphanumeric identifier that is unique to
each product.
10 Chapter 3 Illustrated parts catalog

Slate major components

Item Component Spare part number
(1) Display panel assembly, 12.0-in, BrightView (1920×1080), WLED, WUXGA+, UWVA
(eDP 1.3), ultraslim (2.4-mm), TouchScreen display (includes 2 TouchScreen cables)
(2) 3-cell, 42-Wh, 3.69-Ah, Li-ion battery (includes cable) 814060-850
(3) Solid-state drive:
512-MB, M2.2280, SATA-3, solid-state drive supporting TLC 763008-006
256-MB, M2.2280, SATA-3, solid-state drive supporting TLC 760615-014
256-MB, M2.2280, PCIe-2×4, solid-state drive 814693-001
830345-001
Slate major components 11
Item Component Spare part number
128-MB, M2.2280, SATA-3, solid-state drive supporting TLC 759848-011
128-MB, M2.2280, SATA-3, MH solid-state drive 827560-008
(4) WWAN module:
HP lt4114 LTE 4G Module 761233-005
HP lt4110 LTE/HSPA+ 4G Module 756993-005
(5) Display panel cable (includes adhesive support strip and double-sided adhesive) 830337-001
(6) POGO pin docking cable (includes double-sided adhesive) 830335-001
(7) Speaker Kit (includes left and right speakers and cables) 830348-001
(8) Card reader board (includes memory card reader slot and power button actuator):
NOTE: The card reader board spare part kit does not include the card reader board cable. The card reader board cable is
available using spare part number 830334-001.
For use only on slate models with WLAN and WWAN capability (includes SIM slot) 830343-001
For use only on slate models with only WLAN capability 830342-001
Memory card tray (not illustrated) 831533-001
SIM card tray (not illustrated) 831534-001
(9) Microphone Kit (includes cables, left and right microphones, rubber isolators, and double-
sided adhesive)
(10) Front-facing webcam (includes cable and double-sided adhesive) 813686-001
(11) Rear-facing webcam (includes cable and double-sided adhesive) 813685-001
(12) 3D camera board (includes foil and double-sided adhesive)
NOTE: The 3D camera board spare part kit does not include the 3D camera board cable.
The 3D camera board cable is available using spare part number 830336-001.
(13) WLAN antenna:
WLAN auxiliary antenna (includes cable, auxiliary transceiver, and double-sided adhesive) 830329-001
WLAN main antenna (includes cable, main transceiver, and double-sided adhesive) 830330-001
(14) WWAN antenna, ME936 (includes cables, transceivers, and double-sided adhesive) 830331-001
WWAN antenna, ME206 (includes cables, transceivers, and double-sided adhesive) 834558-001
(15) Hinges (2) 830340-001
(16) Kickstand retention assembly (2, include left and right retention assemblies) 830339-001
(17) Heat sink (includes replacement thermal material) 830313-001
(18) System board (includes processor and replacement thermal material):
Equipped with an Intel Core m7-6Y75 processor (1600-MHz FSB, 4.0-MB L2 cache,
dual core, 4.0-W), 8.0-GB of system memory, WWAN capability, and the Windows 10 Professional operating system
830344-001
836232-001
830315-601
Equipped with an Intel Core m7-6Y75 processor (1600-MHz FSB, 4.0-MB L2 cache,
dual core, 4.0-W), 8.0-GB of system memory, WWAN capability, and a non-Windows operating system
12 Chapter 3 Illustrated parts catalog
830315-001
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