Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a trademark of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are
trademarks of the Microsoft group of
companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: July 2015
Document Part Number: 824525-001
Product notice
This guide describes features that are common
to most products. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and then
follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and
software) within 14 days for a full refund
subject to the refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not place
the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits defined by the International Standard for Safety
of Information Technology Equipment (IEC 60950-1).
IMPORTANT:Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron®
N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is
configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2
processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory
reset to restore the original settings.
ENWWv
vi Processor configuration setting (select products only)ENWW
Table of contents
1 Starting right ................................................................................................................................................ 1
Visit the HP Apps Store .......................................................................................................................................... 1
Best practices ......................................................................................................................................................... 1
More HP resources ................................................................................................................................................. 2
2 Getting to know your computer ...................................................................................................................... 4
Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 6
Changing your notebook position ....................................................................................................... 9
Changing your notebook to an entertainment stand ....................................................................... 10
Changing your notebook to an interactive stand ............................................................................. 11
Changing your notebook to a tablet ................................................................................................. 11
Top ....................................................................................................................................................................... 12
Using the action keys ........................................................................................................................ 14
Front ..................................................................................................................................................................... 15
3 Connecting to a network .............................................................................................................................. 17
Connecting to a wireless network ....................................................................................................................... 17
Using the wireless controls ............................................................................................................... 17
Operating system controls ............................................................................................. 17
Connecting to a WLAN ....................................................................................................................... 18
Using HP Mobile Broadband (select products only) ......................................................................... 18
Using HP DataPass (select products only) ........................................................................................ 19
Using GPS (select products only) ...................................................................................................... 19
Using Bluetooth wireless devices (select products only) ................................................................ 19
Connecting to a wired network—LAN (select products only) ............................................................................ 19
Sharing data and drives and accessing software ............................................................................................... 20
ENWWvii
4 Enjoying entertainment features .................................................................................................................. 21
Using a webcam or 3D camera (select products only) ........................................................................................ 21
Using audio .......................................................................................................................................................... 21
Using sound settings ......................................................................................................................... 22
Using video .......................................................................................................................................................... 22
Connecting video devices using an HDMI cable (select products only) ........................................... 23
Setting up HDMI audio .................................................................................................... 24
Connecting digital display devices using a Mini DisplayPort cable (select products only) ............. 24
Discovering and connecting to Miracast-compatible wireless displays (select products only) ..... 25
Discovering and connecting to Intel WiDi certified displays (select Intel products only) ............... 25
5 Navigating the screen .................................................................................................................................. 26
Using the TouchPad and touch screen gestures ................................................................................................. 26
Tap ..................................................................................................................................................... 26
Using the keyboard and optional mouse ............................................................................................................ 28
Using the integrated numeric keypad .............................................................................................. 28
6 Managing power .......................................................................................................................................... 29
Initiating and exiting Sleep and Hibernation ...................................................................................................... 29
Manually initiating and exiting Sleep ................................................................................................ 30
Manually initiating and exiting Hibernation (select products only) ................................................. 30
Setting password protection on wakeup (exiting Sleep or Hibernation) ......................................... 30
Using the power meter and power settings ........................................................................................................ 31
Running on battery power ................................................................................................................................... 31
Resolving a low battery level ............................................................................................................ 33
Resolving a low battery level when external power is available .................................. 33
Resolving a low battery level when no power source is available ................................ 33
Resolving a low battery level when the computer cannot exit Hibernation ................. 33
viiiENWW
Running on AC power ........................................................................................................................................... 33
Troubleshooting power problems .................................................................................................... 34
Shutting down (turning off) the computer ......................................................................................................... 34
7 Maintaining your computer .......................................................................................................................... 36
Using Disk Defragmenter .................................................................................................................. 36
Using Disk Cleanup ............................................................................................................................ 36
Using HP 3D DriveGuard (select products only) ............................................................................... 36
Identifying HP 3D DriveGuard status .............................................................................. 37
Updating programs and drivers .......................................................................................................................... 37
Cleaning your computer ...................................................................................................................................... 37
Cleaning the display ........................................................................................................ 38
Cleaning the sides or cover ............................................................................................. 38
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................ 38
Traveling with or shipping your computer .......................................................................................................... 38
8 Securing your computer and information ...................................................................................................... 40
Using passwords .................................................................................................................................................. 40
Setting Windows passwords ............................................................................................................. 40
Using the fingerprint reader (select products only) ........................................................................................... 41
Using Internet security software ......................................................................................................................... 42
Using antivirus software ................................................................................................................... 42
Using firewall software ..................................................................................................................... 42
Using HP Touchpoint Manager (select products only) ........................................................................................ 43
Securing your wireless network .......................................................................................................................... 43
Backing up your software applications and information ................................................................................... 43
Using an optional security cable ......................................................................................................................... 43
9 Using Setup Utility (BIOS) ............................................................................................................................. 45
Determining the BIOS version ........................................................................................................... 45
Downloading a BIOS update .............................................................................................................. 46
Synchronizing a tablet and keyboard (select products only) ............................................................................. 47
ENWWix
10 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 48
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 48
11 Backing up, restoring, and recovering ......................................................................................................... 50
Creating recovery media and backups ................................................................................................................ 50
Creating HP Recovery media (select products only) ........................................................................ 50
Using Windows tools ........................................................................................................................................... 51
Restore and recovery .......................................................................................................................................... 52
Recovering using HP Recovery Manager .......................................................................................... 52
What you need to know before you get started ............................................................ 52
Using the HP Recovery partition (select products only) ................................................ 53
Using HP Recovery media to recover ............................................................................. 53
Changing the computer boot order ................................................................................ 54
Removing the HP Recovery partition (select products only) ......................................... 54
Input power .......................................................................................................................................................... 55
Contacting support .............................................................................................................................................. 58
Index ............................................................................................................................................................. 59
xENWW
1Starting right
This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to
learn about best practices after you set up your computer, fun things to do with your computer, and where to
find additional HP resources.
Visit the HP Apps Store
The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps,
and apps exclusive to HP that you can download to the desktop. The selection is updated regularly and
includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new
and updated features.
IMPORTANT:You must be connected to the Internet to access the HP Apps Store.
To view and download an app:
1.Select the Start button, and then select the Store app.
‒ or –
Select the Store icon next to the taskbar search box.
2.Select HP picks to view all the available apps.
NOTE:HP picks is available in select countries only.
3.Select the app you want to download, and then follow the on-screen instructions. When the download is
complete, the app appears on the All apps screen.
Best practices
After you set up and register the computer, we recommend the following steps to get the most out of your
smart investment:
●
Back up your hard drive by creating recovery media. See
on page 50.
●
If you haven’t already done so, connect to a wired or wireless network. See details in
network on page 17.
●
Become familiar with the computer hardware and software. For more information, see
your computer on page 4 and Enjoying entertainment features on page 21.
●
Update or purchase antivirus software. See
Backing up, restoring, and recovering
Connecting to a
Getting to know
Using antivirus software on page 42.
ENWWVisit the HP Apps Store1
More HP resources
To locate resources that provide product details, how-to information, and more, use this table.
ResourceContents
Setup Instructions
Get started app
To access the Get started app:
▲
Select the Start button, and then select the Get
started app.
HP support
For U.S. support, go to
For worldwide support, go to
country/us/en/wwcontact_us.html.
Safety & Comfort Guide
To access this guide:
1.Type support in the taskbar search box, and then
select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2.Select My PC, select the Specifications tab, and then
select User Guides.
‒ or –
Go to
http://www.hp.com/ergo.
http://www.hp.com/go/contactHP.
http://welcome.hp.com/
●
Overview of computer setup and features
●
A broad range of how-to information and troubleshooting tips
●
Online chat with an HP technician
●
Support telephone numbers
●
HP service center locations
●
Proper workstation setup
●
Guidelines for posture and work habits that increase your comfort
and decrease your risk of injury
●
Electrical and mechanical safety information
Regulatory, Safety and Environmental Notices
To access this document:
1.Type support in the taskbar search box, and then
select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2.Select My PC, select the Specifications tab, and then
select User Guides.
Limited Warranty*
To access this document:
1.Type support in the taskbar search box, and then
select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2.Select My PC, and then select Warranty and
services.
‒ or –
●
Important regulatory notices, including information about proper
battery disposal, if needed.
●
Specific warranty information about this computer
2Chapter 1 Starting rightENWW
ResourceContents
Go to
http://www.hp.com/go/orderdocuments.
*You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In
some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided
in printed format, you can request a copy from
can write to HP at Hewlett Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507. Include your product name, and your
name, phone number, and postal address.
http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacific, you
ENWWMore HP resources3
2Getting to know your computer
Locating hardware
To find out what hardware is installed on your computer:
▲
Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
To find out what software is installed on your computer:
▲
Select the Start button, and then select All apps.
‒ or –
Right-click the Start button, and then select Programs and Features.
4Chapter 2 Getting to know your computerENWW
Right side
ComponentDescription
(1)
(2)Volume buttonDecreases or increases speaker volume incrementally while you
(3)
(4)
(5)
(6)
Windows button (select products only)Opens the Start menu.
NOTE: Pressing the Windows button again will close the Start
menu.
hold down the button.
Mini DisplayPortConnects an optional digital display device, such as a high-
HDMI portConnects an optional video or audio device, such as a high-
USB 3.0 charging (powered) ports (2)Connect optional USB devices, such as a keyboard, mouse,
Audio-out (headphone)/Audio-in (microphone)
combo jack
performance monitor or projector.
definition television, any compatible digital or audio
component, or a high-speed High-Definition Multimedia
Interface (HDMI) device.
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low
current. Some USB devices require power and require you to use
a powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is off.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,Safety, and Environmental Notices.
To access this document:
1.Type support in the taskbar search box, and then select
the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2.Select My PC, select the Specifications tab, and then
select User Guides.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
ENWWRight side5
Left side
ComponentDescription
(1)
(2) AC adapter/battery light
(3)VentEnables airflow to cool internal components.
(4)
(5) Power button
Power connectorConnects an AC adapter.
●
White: The AC adapter is connected and the battery is fully
charged.
●
Amber: The AC adapter is connected and the battery is
charging.
●
Off: The battery is not charging.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
USB 3.0 charging (powered) portConnects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low
current. Some USB devices require power and require you to use
a powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is off.
●
When the computer is off, press the button to turn on the
computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
results in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineffective, press and hold the power button
down for at least 5 seconds to turn off the computer.
To learn more about your power settings, see your power
options.
▲
Type power in the taskbar search box, and then select
Power and sleep settings.
‒ or –
6Chapter 2 Getting to know your computerENWW
ComponentDescription
Right-click the Start button, and then select Power
Options.
(6)
(7)Memory card readerReads optional memory cards that enable you to store, manage,
Power light
●
On: The computer is on.
●
Off: The computer is off or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
share, or access information.
To insert a card:
1.Hold the card label-side up, with connectors facing the
computer.
2.Insert the card into the memory card reader, and then
press in on the card until it is firmly seated.
To remove a card:
▲
Press in on the card, and then remove it from the memory
card reader.
ENWWLeft side7
Display
ComponentDescription
(1)WLAN antennas*Send and receive wireless signals to communicate with wireless local
(2)Internal microphonesRecord sound.
(3)Webcam lightOn: The webcam is in use.
(4)Webcam
‒ or –
3D camera (select products only)
(5)Internal display switchTurns off the display and initiates Sleep if the display is closed while
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
area networks (WLANs).
Records video and captures photographs. Some products allow you
to video conference and chat online using streaming video.
To use the webcam or 3D camera:
▲
Type camera in the taskbar search box, and then select
Camera.
NOTE: A 3D camera captures 3D images and displays them on the
computer screen. It includes additional hardware (a 3D camera
sensor and a 3D laser projector) plus special software. To learn more
about using a 3D camera, open the Intel RealSense app Welcome to
Intel RealSense. To access the 3D camera apps, go to the Intel
RealSense Technology app.
the power is on.
NOTE: The internal display switch is not visible from the outside of
the computer.
To access this document:
1.Type support in the taskbar search box, and then select the HP Support Assistant app.
8Chapter 2 Getting to know your computerENWW
ComponentDescription
‒ or –
Click the question mark icon in the taskbar.
2.Select My PC, select the Specifications tab, and then select User Guides.
Changing your notebook position
Your computer can function as a classic notebook, and in addition, the display can be rotated so that the
computer transforms into an entertainment stand, an interactive stand, or a tablet.
NOTE:The TouchPad and keyboard functions are locked during the entertainment and tablet modes.
ENWWDisplay9
Changing your notebook to an entertainment stand
To change your notebook to an entertainment stand, raise the display, and then rotate the display backward
to a stand position (about 315 degrees).
10Chapter 2 Getting to know your computerENWW
Changing your notebook to an interactive stand
To change your notebook to an interactive stand, raise the display, and then rotate the display backward to a
stand position (about 315 degrees). Position the notebook on its edges.
Changing your notebook to a tablet
To change your notebook to a tablet, raise the display, and then rotate the display backward until it is flush
with the computer bottom (360 degrees).
ENWWDisplay11
Top
TouchPad
ComponentDescription
(1)TouchPad zoneReads your finger gestures to move the pointer or activate
items on the screen.
NOTE: For more information, see
touch screen gestures on page 26.
Using the TouchPad and
(2)Left TouchPad buttonFunctions like the left button on an external mouse.
(3)Right TouchPad buttonFunctions like the right button on an external mouse.
12Chapter 2 Getting to know your computerENWW
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