HP ProBook 6465b Notebook PC
Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Advanced Micro
Devices, Inc. AMD are trademarks of
Advanced Micro Devices, Inc. Microsoft,
Windows, and Windows Vista are either
trademarks or registered trademarks of
Microsoft Corporation in the United States
and/or other countries. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: October 2011
First Edition: June 2011
Document Part Number: 654401-002
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 7
Display .................................................................................................................................................. 7
Top ....................................................................................................................................................... 8
TouchPad ............................................................................................................................ 8
Lights ................................................................................................................................... 9
Buttons and fingerprint reader ........................................................................................... 10
Keys ................................................................................................................................... 12
Front ................................................................................................................................................... 13
Left ..................................................................................................................................................... 14
Rear .................................................................................................................................................... 15
Right ................................................................................................................................................... 16
Bottom ................................................................................................................................................ 17
3 Illustrated parts catalog ............................................................................................................................... 19
Service tag ......................................................................................................................................... 19
Computer major components ............................................................................................................. 20
Display components ........................................................................................................................... 24
Cable Kit ............................................................................................................................................. 25
Plastics Kit .......................................................................................................................................... 26
Mass storage devices ......................................................................................................................... 27
Miscellaneous parts ............................................................................................................................ 28
Sequential part number listing ............................................................................................................ 29
4 Removal and replacement procedures ....................................................................................................... 35
Preliminary replacement requirements ............................................................................................... 35
Tools required .................................................................................................................... 35
Service considerations ....................................................................................................... 35
Plastic parts ....................................................................................................... 35
Cables and connectors ..................................................................................... 36
v
Drive handling ................................................................................................... 36
Grounding guidelines ......................................................................................................... 37
Electrostatic discharge damage ........................................................................ 37
Packaging and transporting guidelines ............................................. 38
Workstation guidelines ..................................................................... 38
Equipment guidelines ....................................................................... 39
Component replacement procedures ................................................................................................. 40
Service tag ......................................................................................................................... 40
Computer feet .................................................................................................................... 41
Battery ............................................................................................................................... 42
SIM .................................................................................................................................... 43
Display assembly components (panel, bezel, webcam, microphone) ............................... 44
Bottom door ....................................................................................................................... 49
Optical drive ....................................................................................................................... 50
Upgrade bay ...................................................................................................................... 52
Hard drive .......................................................................................................................... 54
Memory modules ............................................................................................................... 56
WWAN module .................................................................................................................. 58
WLAN module .................................................................................................................... 60
Bluetooth module ............................................................................................................... 62
Modem module .................................................................................................................. 63
Fan ..................................................................................................................................... 64
Heat sink ............................................................................................................................ 65
Processor ........................................................................................................................... 67
Keyboard ........................................................................................................................... 68
Bottom cover from top cover .............................................................................................. 71
RTC battery ....................................................................................................................... 74
Fingerprint reader board .................................................................................................... 76
Lid switch ........................................................................................................................... 78
Speaker assembly ............................................................................................................. 80
RJ-11 connector cable ....................................................................................................... 82
Display assembly components (cable, antennas, hinges, enclosure) ............................... 84
System board ..................................................................................................................... 90
Smart card reader .............................................................................................................. 93
ExpressCard assembly ...................................................................................................... 94
5 Computer Setup (BIOS) and System Diagnostics ..................................................................................... 96
Using Computer Setup ....................................................................................................................... 96
Starting Computer Setup ................................................................................................... 96
Navigating and selecting in Computer Setup ..................................................................... 96
Restoring factory settings in Computer Setup ................................................................... 97
vi
Updating the BIOS ............................................................................................................. 98
Determining the BIOS version ........................................................................... 98
Downloading a BIOS update ............................................................................. 98
Using System Diagnostics .................................................................................................................. 99
6 Specifications .............................................................................................................................................. 100
Computer specifications ................................................................................................................... 100
35.6-cm (14.0-in), HD display specifications .................................................................................... 101
35.6-cm (14.0-in), HD+ display specifications .................................................................................. 102
Hard drive specifications .................................................................................................................. 103
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications ................................................. 104
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive ................................................................ 105
Blu-ray BD-R/RE + DVDSM DL Drive .............................................................................................. 106
DVD-ROM Drive specifications ........................................................................................................ 107
Specification information in Device Manager ................................................................................... 108
7 Backup and recovery .................................................................................................................................. 109
Windows 7 ........................................................................................................................................ 109
Backing up your information ............................................................................................ 109
Performing a system recovery ......................................................................................... 110
Using the Windows recovery tools .................................................................. 111
Using f11 recovery tools .................................................................................. 111
Using a Windows 7 operating system DVD (purchased separately) ............... 112
Windows Vista .................................................................................................................................. 113
Backing up your information ............................................................................................ 113
Performing a recovery ..................................................................................................... 114
Using the Windows recovery tools .................................................................. 114
Using f11 recovery tools .................................................................................. 115
Using a Windows Vista operating system DVD (purchased separately) ......... 115
8 Power cord set requirements .................................................................................................................... 117
Requirements for all countries and regions ...................................................................................... 117
Requirements for specific countries and regions ............................................................................. 118
9 Recycling ..................................................................................................................................................... 119
Battery .............................................................................................................................................. 119
Display .............................................................................................................................................. 119
Index ................................................................................................................................................................. 125
vii
viii
1 Product description
Category Description
Product Name HP ProBook 6465p Notebook PC
Processors AMD A8-3510MX, 2.50-GHz Max/1.8-GHz Base, 4-MB L2 cache, quad-
core, 45W
Graphics: HD 6620G
AMD A6-3410MX, 2.30-GHz Max/1.6-GHz Base, 4-MB L2 cache, quad-
AMD A4-3310MX, 2.50-GHz Max/2.1-GHz Base, 2-MB L2 cache, dual-
Fusion Controller Hub (Chipset) AMD A60M FCH
Graphics AMD UMA
Panel All display assemblies include 2 wireless local area network (WLAN)
35.6-cm (14.0-in) HD, anti-glare, LED SVA (1366x768)
35.6-cm (14.0-in) HD+, anti-glare, LED SVA (1600x900)
35.6-cm (14.0-in) HD, anti-glare, LED SVA (1366x768) with WWAN
35.6-cm (14.0-in) HD+, anti-glare, LED SVA (1600x900) with WWAN
35.6-cm (14.0-in) HD, anti-glare, LED SVA (1366x768) with camera
35.6-cm (14.0-in) HD+, anti-glare, LED SVA (1600x900) with camera
core, 45W
Graphics: HD 6520G
core, 45W
Graphics: HD 6480G
Processor-specific, see Processors.
antennas
35.6-cm (14.0-in) HD, anti-glare, LED SVA (1366x768) with camera and
WWAN
35.6-cm (14.0-in) HD+, anti-glare, LED SVA (1600x900) with camera and
WWAN
Support privacy filter
Memory Two customer-accessible/upgradeable memory module slots supporting
up to 16 GB of RAM
Supports dual-channel memory
1
Category Description
PC3-10600, 1333-MHz, DDR3
Supports the following configurations:
● 16384 (8192 × 2) (not orderable; customer upgrade only)
● 8192 (8192 × 1)
● 8192 (4096 × 2)
6144 (4096 + 2048)
●
4096 (2048 × 2)
●
4096 (4096 × 1)
●
3072 (2048 + 1024)
●
● 2048 (2048 × 1)
Brazil memory options:
● 8192 (4096 × 2)
4096 (2048 × 2)
●
4096 (4096 × 1)
●
● 2048 (2048 × 1)
Storage Supports 9.5-mm or 7-mm, 6.35-cm (2.50-in) SATA hard drives
Customer-accessible
Supports the following 7-mm or 9.5-mm, 6.35-cm (2.5-in) hard drives:
320-GB, 7200-rpm, self-encrypting
●
320-GB, 7200-rpm
●
● 250-GB, 7200
Supports the following 9.5-mm, 6.35-cm (2.5-in) hard drives:
● 750-GB, 7200
500-GB, 7200
●
Supports the following solid-state drive:
128-GB
●
Upgrade bay Fixed
Customer-accessible
Serial ATA
12.7-mm tray load
Supports “No Drive” option
2 Chapter 1 Product description
Category Description
Supports the following 12.7-mm SATA optical drives:
● DVD-ROM
DVD+/-RW SuperMulti DL
●
Blu-ray ROM DVD+/-RW SuperMulti DL
●
Supports the following 9.5-mm SATA hard drive:
500-GB, 7200-rpm
●
Microphone Integrated dual-array microphone (webcam models only)
Integrated mono (non-webcam models)
Audio SRS Premium Sound
Stereo speakers (2)
Webcam Integrated webcam (720p HD)
Modem 56K V.92 MDC data/fax modem
Modem cable not included
Supports “No Modem” option
Ethernet Realtek RTL8151EH-CG 10/100/1000 network interface card (NIC) with
NIC Power Down Technology
S3/S4/S5 wake on LAN
Ethernet cable not included
Wireless Integrated WLAN options by way of wireless module:
Two WLAN antennas built into display assembly
Supports “no WLAN” option
Supports the following WLAN formats:
● Broadcom 802.11 b/g/n, 1×1
Broadcom 802.11 a/b/g/n, 2×2
●
Integrated WWAN options by way of wireless module:
Two WWAN antennas built into display assembly (world-wide 5 band, in
Subscriber identity module (SIM) security (customer-accessible in battery
Supports “no WWAN” option
Supports the following WWAN modules:
WWAN panels only)
bay)
● Gobi 3000: HP un2430 EV-DO/HSPA Mobile Broadband
● Ericsson: HP hs2340 HSPA+ Mobile Broadband
Integrated personal area network (PAN) options by way of
Bluetooth® module:
Supports “no PAN” option
3
Category Description
Integrated Bluetooth 2.1
External media card One ExpressCard/54 slot
Integrated Media Card Reader with SD, MMC support
Ports Audio-in (stereo microphone)
Audio-out (stereo headphone)
DisplayPort 1.1a
RJ-11 (modem)
RJ-45 (Ethernet, includes link and activity lights)
USB 2.0 (3)
eSATA/USB 2.0 combo port
VGA (Dsub 15-pin) supporting 1920 × 1200 external resolution at 75-GHz
(hot plug with auto-detect)
1394a
3-pin AC power
Secondary battery connector
Docking connector
Docking HP Docking Station
HP Advanced Docking Station
Keyboard/pointing devices Keyboard with Touchpad
Dual point
Spill-resistant design
Touchpad includes: on/off button, supports 2-way scroll with legend, taps
enabled by default, 2-finger scrolling and zoom enabled by default
Power requirements Smart AC adapter with localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector):
● 90-W
9-cell, 3.0-Ah (100-Wh) Li-ion battery
6-cell, 2.8-Ah (62-Wh) Li-ion battery (available as drop in box option; not
configurable)
6-cell, 2.55-Ah (55-Wh) Li-ion battery
3-cell, 2.8-Ah (31-Wh) Li-ion battery
6-cell, 55-Wh HP Long Life Li-ion battery (only available with 3 year
6-cell, 51-Wh HP Long Life Li-ion battery (only available with 1 year
platinum warranty)
platinum warranty)
HP Fast Charge Technology (not applicable to 9-cell batteries)
Security Integrated fingerprint reader
4 Chapter 1 Product description
Category Description
Integrated smart card reader (replaces ExpressCard slot)
Security cable slot
Trusted platform module (TPM) V.1.2
Full volume encryption
Preboot authentication (password, smart card)
Operating system Preinstalled (U.S., French Canadian, and Japanese localizations
Windows 7 Professional 64 with Microsoft® Basics (localizations available
Windows 7 Professional 32 with Microsoft Basics (localizations available
Windows 7 Home Premium 64 with Microsoft Basics (localizations
Windows 7 Home Premium 32 with Microsoft Basics (localizations
Novell™: SuSE Linux™ – SLED 11 (available worldwide)
FreeDOS (available worldwide)
Preinstalled with Microsoft Office:
Windows 7 Professional 32 with Microsoft Office 2010 Starter
Windows 7 Professional 64 with Microsoft Office 2010 Starter
Windows 7 Home Premium 32 with Microsoft Office 2010 Starter
Windows 7 Home Premium 64 with Microsoft Office 2010 Starter
Windows 7 Home Basic 32 with Microsoft Office 2010 Starter
only):
only for U.S., French Canada, and Japan)
only for U.S., French Canada, and Japan)
available only for U.S., French Canada, and Japan)
available only for U.S., French Canada, and Japan)
Preinstalled with Microsoft Office in Japan only:
Windows 7 Professional 32 with Microsoft Office 2010 Personal
Windows 7 Professional 32 with Microsoft Office 2010 Home & Business
Windows 7 Professional 32 with Microsoft Office 2010 Professional
Windows 7 Professional 64 with Microsoft Office 2010 Personal
Windows 7 Professional 64 with Microsoft Office 2010 Home & Business
Windows 7 Professional 64 with Microsoft Office 2010 Professional
Windows 7 Home Premium 32 with Microsoft Office 2010 Personal
Windows 7 Home Premium 32 with Microsoft Office 2010 Home &
Business
Windows 7 Home Premium 32 with Microsoft Office 2010 Professional
Windows 7 Home Premium 64 with Microsoft Office 2010 Personal
Windows 7 Home Premium 64 with Microsoft Office 2010 Home &
Business
5
Category Description
Windows 7 Home Premium 64 with Microsoft Office 2010 Professional
Restore Media:
Windows 7 Professional 64
Windows 7 Professional 32
Windows 7 Home Premium 64
Windows 7 Home Premium 32
DRDVD Windows 7 (available with any Windows 7 Premium or
DRDVD Windows 7 with WinDVD (available with any Windows 7 Home
Web-only support:
Windows XP Professional 32
Windows Vista Enterprise 32/64
Windows Vista Business 32/64
Windows 7 Enterprise 32/64
Windows 7 Ultimate 32/64
Certified:
Microsoft WHQL
Novell: SuSE Linux
Serviceability End-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Professional localization)
Basic localization)
Memory module
Optical drive
Mini-PCI components (WLAN, WWAN, SIM)
Modem
Keyboard
6 Chapter 1 Product description
2 External component identification
Display
Component Description
(1) Internal display switch Turns off the display or initiates Sleep if the display is closed
(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
(3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
(4) Internal microphone(s) (1 or 2 depending on
model)
(5) Webcam light (select models only) On: The webcam is in use.
while the power is on.
NOTE: The display switch is not visible from the outside of the
computer.
local area networks (WLAN).
wide area networks (WWAN).
Record sound.
Display 7
Component Description
(6) Webcam (select models only) Records video and captures still photographs.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Top
TouchPad
NOTE: Your computer may look slightly different from the illustration in this section.
To use the webcam, select Start > All Programs > HP >
HP Webcam.
Component Description
(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the
(2) Left pointing stick button (select models
only)
(3) TouchPad on/off button Turns the TouchPad on and off.
(4) TouchPad zone Moves the pointer and selects or activates items on the
(5) Left TouchPad button Functions like the left button on an external mouse.
(6) Right pointing stick button (select models
only)
(7) Right TouchPad button Functions like the right button on an external mouse.
8 Chapter 2 External component identification
screen.
Can be used with the pointing stick and functions like the
left button on an external mouse.
screen.
NOTE: Vertical scrolling is supported on the right edge of
the TouchPad.
Can be used with the pointing stick and functions like the
right button on an external mouse.
Lights
Component Description
(1) TouchPad light
(2) Caps lock light On: Caps lock is on.
(3)
(4)
(5)
(6)
(7) Num lock light On: Num lock is on.
Power light ● On: The computer is on.
Wireless light
QuickWeb light ● On: The computer is on.
Mute light
Amber: The TouchPad is off.
●
● Off: The TouchPad is on.
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
White: An integrated wireless device, such as a
●
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
● Amber: All wireless devices are off.
Off: The computer is off or in Hibernation.
●
NOTE: For more information, refer to the HP QuickWeb
software Help.
Amber: Computer sound is off.
●
● Off: Computer sound is on.
Top 9
Buttons and fingerprint reader
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off.
(2)
(3)
Power button ● When the computer is off, press the button to turn on
Wireless button Turns the wireless feature on or off but does not establish a
the computer.
When the computer is on, press the button briefly to
●
initiate Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
● When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings:
Windows 7—Select Start > Control Panel > System
●
and Security > Power Options.
– or –
Windows Vista—Select Start > Control Panel >
System and Maintenance > Power Options.
Or refer to the HP Notebook Reference Guide.
●
wireless connection.
10 Chapter 2 External component identification
Component Description
(4)
(5)
(6) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
QuickWeb button
Volume mute button Mutes and restores speaker sound.
When the computer is off or in Hibernation, press the
●
button to open HP QuickWeb.
When the computer is in Microsoft Windows, press the
●
button to open the default Web browser.
● When the computer is in HP QuickWeb, press the
button to open the default Web browser.
NOTE: For more information, refer to the HP QuickWeb
software Help. If your computer does not have HP
QuickWeb software, the button does not perform any action
or function.
password logon.
Top 11
Keys
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(3) fn key Executes frequently used system functions when pressed
in combination with a function key, the num lk key, or the
esc key.
(4)
(5)
(6) Embedded numeric keypad When the keypad is turned on, it can be used like an
(7) num lk key Turns the embedded numeric keypad on and off when
Windows logo key Displays the Windows Start menu.
Windows applications key Displays a shortcut menu for items beneath the cursor.
external numeric keypad.
Each key on the keypad performs the function indicated by
the icon in the upper-right corner of the key.
pressed in combination with the fn key.
12 Chapter 2 External component identification
Front
Component Description
(1) Display release latch Opens the computer.
(2) Wireless light
(3) Power light ● On: The computer is on.
(4) Battery light
(5) Hard drive light
White: An integrated wireless device, such as a wireless
●
local area network (WLAN) device and/or a Bluetooth®
device, is on.
● Amber: All wireless devices are off.
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
Amber: The computer is connected to external power and
●
the battery is charged from 0 to 90%.
● White: The computer is connected to external power and
the battery is charged from 90 to 99%.
Blinking amber: A battery that is the only available power
●
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.
Off: The battery is fully charged.
●
Blinking turquoise: The hard drive or optical drive is being
●
accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard
●
drive.
NOTE: For information on HP 3D DriveGuard, refer to the
HP Notebook Reference Guide.
(6) Speaker Produces sound.
NOTE: To use the SRS Premium sound software (select
models only), select Start > All Programs > SRS Premium
Sound.
Front 13
Left
Component Description
(1)
(2)
(3)
(4)
(5) Media Card Reader Supports the following digital card formats:
(6) Upgrade bay (optical drive shown) An optical drive installed in the bay (select models only)
(7) Optical drive eject button (select models
Power connector Connects an AC adapter.
1394 port Connects an optional IEEE 1394 or 1394a device, such as
a camcorder.
USB 2.0 ports (2) Connect optional USB devices.
ExpressCard slot or smart card reader
(depending on configuration)
only)
Supports optional ExpressCards or smart cards.
● Secure Digital (SD) Memory Card
● MultiMediaCard (MMC)
reads and writes to an optical disc.
NOTE: The upgrade bay can hold either a hard drive, an
optical drive, or a weight saver option.
Ejects the optical drive disc tray.
14 Chapter 2 External component identification
Rear
Component Description
(1)
(2)
(3)
RJ-11 (modem) jack Connects a modem cable.
External monitor port Connects an external VGA monitor or projector.
RJ-45 (network) jack Connects a network cable.
Rear 15
Right
Component Description
(1)
(2)
(3)
(4)
(5)
(6) Vents (2) Enable airflow to cool internal components.
Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,
earbuds, a headset, or television audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to the headphone
jack, the computer speakers are disabled.
Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
eSATA/USB 2.0 combo port Connects a high-performance eSATA component, such as
an eSATA external hard drive, or connects an optional USB
device.
USB 2.0 port Connects an optional USB device.
DisplayPort Connects an optional digital display device, such as a high-
performance monitor or projector.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(7)
Security cable slot Attaches an optional security cable to the computer.
16 Chapter 2 External component identification
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Bottom
Component Description
(1)
(2) Docking connector Connects an optional docking device.
(3)
(4)
(5) Battery bay Holds the battery.
(6) Accessory battery connector Connects an optional accessory battery.
(7) Vents (4) Enable airflow to cool internal components.
Battery release latch Releases the battery from the battery bay.
Bottom cover release latch Releases or locks the bottom cover.
SIM slot Supports a wireless subscriber identity module (SIM). The
SIM slot is located inside the battery bay.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Bottom 17
Component Description
(8)
(9)
Bluetooth compartment Contains a Bluetooth device.
Wireless and memory module
compartments and hard drive bay
Holds the wireless LAN module slot, the WWAN module
slot, the memory module slots, and the hard drive.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country or
region. If you replace the module and then receive a
warning message, remove the module to restore computer
functionality, and then contact technical support through
Help and Support.
18 Chapter 2 External component identification
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
Product name (1). This is the product name affixed to the front of the computer.
●
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
●
Part number/Product number (p/n) (3). This number provides specific information about the
●
product's hardware components. The part number helps a service technician to determine what
components and parts are needed.
Warranty period (4). This number describes the duration (in years) of the warranty period for the
●
computer.
Model description (5). This is the alphanumeric identifier used to locate documents, drivers, and
●
support for the computer.
Service tag 19
Computer major components
20 Chapter 3 Illustrated parts catalog
Item Description Spare part number
(1) Display panel
NOTE: For a list of display panel spare parts, see
(2) Keyboard (includes cable)
NOTE: For a detailed list of available keyboards, see
For use in models without a pointing stick 641834-xxx
For use in models with a pointing stick 641835-xxx
(3) Top cover (includes TouchPad button and bracket)
Includes a 2-button touchpad and fingerprint reader 642741-001
Includes a 2-button touchpad without fingerprint reader 642742-001
Includes a 4-button touchpad and fingerprint reader 642743-001
Includes a 4-button touchpad without fingerprint reader 642746-001
(4) Smart card reader 654823-001
(5) Lid switch board (includes cable) 642765-001
(6) Fingerprint reader board (includes cable) 642764-001
(7) RTC battery 651948-001
(8) ExpressCard assembly 642763-001
Display components on page 24.
Sequential part number listing on page 29.
not spared
(9) System board (includes replacement thermal material)
For use in models without WWAN 658544-001
For use in models with WWAN 658545-001
(10) Modem module
NOTE: The modem module spare part kit does not include a modem module cable. The
modem module cable is included in the Cable Kit, spare part number 641830-001. See
Cable Kit on page 25 for more Cable Kit spare part number information.
(11) WLAN module
628824-001
Computer major components 21
Item Description Spare part number
Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British
Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada,
Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of
China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico,
Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(12) Processor (includes thermal material)
593836-001
AMD A8-3510M (2.5-GHz/1.5-GHz, 4-MB L2 cache, 45W) 653358-001
AMD A6-3410M (2.3-GHz/1.6-GHz, 4-MB L2 cache, 45W) 653357-001
AMD A4-3310M (2.5-GHz/2.1-GHz, 2-MB L2 cache, 45W) 653356-001
AMD E2-3000M (2.4-GHz/1.8-GHz, 1-MB L2 cache, 35W) 653351-001
(13) Fan 641839-001
(14) Memory modules (PC3-10600, 1333-MHz, DDR3)
8-GB 634091-001
4-GB 621569-001
2-GB 621565-001
(15) WWAN modules
HP hs2340 HSPA+ Mobile Broadband Module 632155-001
HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001
(16) Heat sink (includes replacement thermal material) 658543-001
(17) Optical drive
Blu-ray ROM DVD±RW SuperMulti DL Drive 643913-001
DVD±RW and CD-RW SuperMulti DL Combo Drive 643911-001
DVD-ROM Drive 643910-001
(18) Hard drive
22 Chapter 3 Illustrated parts catalog
Item Description Spare part number
750-GB, 7200-rpm 633252-001
500-GB, 7200-rpm 634926-001
500-GB, 7200-rpm (for use in the upgrade bay) 656424-001
320-GB, 7200-rpm (Self-Encrypting Drive (SED)) 626978-001
320-GB, 7200-rpm 641672-001
250-GB, 7200-rpm 635225-001
128-GB solid-state drive 643917-001
(19) Speaker assembly 641840-001
(20) Bluetooth module (does not include Bluetooth module cable)
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.
The Bluetooth module cable is included in the Cable Kit, spare part number 641830-001.
See
Cable Kit on page 25 for more Cable Kit spare part number information.
(21) Battery, Li-ion
9-cell (100 WHr, 3.0 Ah) 631243-001
9-cell (73 WHr, 2.2 Ah) 634089-001
6-cell (62 WHr, 2.8 Ah) 628668-001
6-cell (55 WHr, 2.8 Ah, long life) 628670-001
6-cell (2.55 Ah) (1-year warranty) 659083-001
3-cell (31 WHr, 2.8 Ah) 628664-001
(22) Bottom cover (includes rubber feet; not illustrated) 641838-001
537921-001
Computer major components 23
Display components
Item Description Spare part number
(1) Display bezel 658542-001
(2) Webcam module with microphone 642795-001
Microphone module (not illustrated) 642797-001
(3) Display hinges (includes left and right hinges) 641836-001
(4) Display hinge covers 642783-001
(5) Display panel
35.6-cm (14.0-in), HD+, anti-glare, LED, LVDS (does not include cable) 643915-001
24 Chapter 3 Illustrated parts catalog
Item Description Spare part number
35.6-cm (14.0-in), HD anti-glare, LED, SVA, LVDS (does not include cable) 643914-001
Display Cable Kit
(6a) Display cable
(6b) Webcam cable
For use in models with HD displays 664710-001
For use in models with HD+ displays 664711-001
(7) WLAN antennas 642799-001
(8) WWAN antennas 642801-001
(9) Display enclosure 642778-001
Display Latch Kit (not illustrated) 641841-001
Display Screw Kit (not illustrated) 642787-001
Display Rubber Kit (not illustrated) 642785-001
Cable Kit
Item Description Spare part number
Cable Kit: 641830-001
(1) Bluetooth module cable
(2) Pointing stick cable
(3) RJ-11 connector cable
Cable Kit 25
Plastics Kit
Item Description Spare part number
Plastics Kit 641832-001
(1) RJ-11 jack
(2) ExpressCard slot protective insert
(3) Optical drive protective insert
(4) Bottom door
26 Chapter 3 Illustrated parts catalog
Mass storage devices
Description Spare part number
Optical drive
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 643913-001
DVD±RW and CD-RW SuperMulti DL Combo Drive 643911-00
DVD-ROM Drive 643910-001
Hard drive
750-GB, 7200-rpm 633252-001
500-GB, 7200-rpm 634926-001
500-GB, 7200-rpm (for use in the upgrade bay) 656424-001
320-GB, 7200-rpm (Self-Encrypting Drive (SED)) 626978-001
320-GB, 7200-rpm 641672-001
250-GB, 7200-rpm 635225-001
128-GB solid-state drive 643917-001
Hard Drive Hardware Kit (includes hard drive bracket and screws) 642774-001
Upgrade Bay – Hard Drive Adapter Kit 643921-001
Mass storage devices 27
Miscellaneous parts
Description Spare part number
AC adapters
90-W AC adapter 609940-001
90-W AC adapter for use in India 609947-001
Power cords:
For use in Argentina 490371-D01
For use in Australia 490371-011
For use in Thailand 490371-201
For use in Brazil 490371-202
For use in Denmark 490371-081
For use in Europe, the Middle East, and Africa 490371-021
For use in India 490371-D61
For use in Israel 490371-BB1
For use in Italy 490371-061
For use in Japan 490371-291
For use in the People's Republic of China 490371-AA1
For use in South Africa 490371-AR1
For use in South Korea 490371-AD1
For use in Switzerland 490371-111
For use in Taiwan 490371-AB1
For use in the United Kingdom 490371-031
For use in the United States 490371-001
Rubber Kit (includes rubber feet and rubber screw covers) 641831-001
Screw Kit 641833-001
Mouse, optical, 2-button 390632-001
HP optical travel mouse 434594-001
HP basic carrying case 455084-001
Professional slim, top load case 592923-001
Notebook combination lock 591699-001
Nylon case 612757-001
28 Chapter 3 Illustrated parts catalog
Sequential part number listing
Spare part
number
390632-001 Mouse, optical, 2-button
434594-001 HP USB optical travel mouse
455084-001 HP basic carrying case
490371-001 Power cord for use in North America
490371-011 Power cord for use in Australia
490371-021 Power cord for use in Europe, the Middle East, and Africa
490371-031 Power cord for use in the United Kingdom
490371-061 Power cord for use in Italy
490371-081 Power cord for use in Denmark
490371-111 Power cord for use in Switzerland
490371-201 Power cord for use in Thailand
490371-202 Power cord for use in Brazil
490371-291 Power cord for use in Japan
490371-AA1 Power cord for use in the People's Republic of China
490371-AB1 Power cord for use in Taiwan
Description
490371-AD1 Power cord for use in South Korea
490371-AR1 Power cord for use in South Africa
490371-BB1 Power cord for use in Israel
490371-D01 Power cord for use in Argentina
490371-D61 Power cord for use in India
537921-001 Bluetooth module
591699-001 Combination lock
592923-001 Professional, slim top load case
Sequential part number listing 29
Spare part
number
Description
593836-001 Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,
609940-001 90-W AC adapter
609947-001 90-W AC adapter for use in India
612757-001 Nylon case
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad,
People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro,
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
621565-001 2-GB memory module (PC3-10600, 1333-MHz, DDR3)
621569-001 4-GB memory module (PC3-10600, 1333-MHz, DDR3)
626978-001 320-GB, 7200-rpm hard drive (Self-Encrypting Drive (SED))
628664-001 3-cell, 31 WHr, 2.8 Ah Li-ion battery
628668-001 6-cell, 62 WHr, 2.8 Ah Li-ion battery
628670-001 6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery
628824-001 Modem module
NOTE: The modem module spare part kit does not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 641830-001. See
Cable Kit spare part number information.
631243-001 9-cell, 100 WHr, 3.0 Ah Li-ion battery
632155-001 HP hs2340 HSPA+ Mobile Broadband Module
633252-001 750-GB, 7200-rpm hard drive
634089-001 9-cell, 73 WHr, 2.2 Ah Li-ion battery
634091-001 8-GB memory module (PC3-10600, 1333-MHz, DDR3)
634400-001 HP un2430 EV-DO/HSPA Mobile Broadband Module
634926-001 500-GB, 7200-rpm hard drive
Cable Kit on page 25 for more
635225-001 250-GB, 7200-rpm hard drive
641672-001 320-GB, 7200-rpm hard drive
30 Chapter 3 Illustrated parts catalog
Spare part
number
Description
641830-001 Cable Kit (see
641831-001 Rubber Kit (includes rubber feet and rubber screw covers)
641832-001 Plastics Kit (see
641833-001 Screw Kit
641834-001 Keyboard without pointing stick for use in models in the United States (includes keyboard cable)
641834-031 Keyboard without pointing stick for use in models in the United Kingdom (includes keyboard cable)
641834-041 Keyboard without pointing stick for use in models in Germany (includes keyboard cable)
641834-051 Keyboard without pointing stick for use in models in France (includes keyboard cable)
641834-061 Keyboard without pointing stick for use in models in Italy (includes keyboard cable)
641834-071 Keyboard without pointing stick for use in models in Spain (includes keyboard cable)
641834-081 Keyboard without pointing stick for use in models in Denmark (includes keyboard cable)
641834-091 Keyboard without pointing stick for use in models in Norway (includes keyboard cable)
641834-121 Keyboard without pointing stick for use in models in French Canada (includes keyboard cable)
641834-131 Keyboard without pointing stick for use in models in Portugal (includes keyboard cable)
641834-141 Keyboard without pointing stick for use in models in Turkey (includes keyboard cable)
641834-161 Keyboard without pointing stick for use in models in Latin America (includes keyboard cable)
Cable Kit on page 25 for more Cable Kit spare part information)
Plastics Kit on page 26 for more Plastics Kit spare part information)
641834-171 Keyboard without pointing stick for use in models in Saudi Arabia (includes keyboard cable)
641834-201 Keyboard without pointing stick for use in models in Brazil (includes keyboard cable)
641834-211 Keyboard without pointing stick for use in models in Hungary (includes keyboard cable)
641834-251 Keyboard without pointing stick for use in models in Russia (includes keyboard cable)
641834-261 Keyboard without pointing stick for use in models in Bulgaria (includes keyboard cable)
641834-281 Keyboard without pointing stick for use in models in Thailand (includes keyboard cable)
641834-291 Keyboard without pointing stick for use in models in Japan (includes keyboard cable)
641834-A41 Keyboard without pointing stick for use in models in Belgium (includes keyboard cable)
641834-A81 Keyboard without pointing stick for use in models in the Czech Republic (includes keyboard cable)
641834-AB1 Keyboard without pointing stick for use in models in Taiwan (includes keyboard cable)
641834-AD1 Keyboard without pointing stick for use in models in South Korea (includes keyboard cable)
641834-B31 Keyboard without pointing stick for use in models in the Netherlands and Europe (includes keyboard cable)
641834-B71 Keyboard without pointing stick for use in models in Sweden (includes keyboard cable)
641834-BA1 Keyboard without pointing stick for use in models in Slovenia (includes keyboard cable)
641834-BB1 Keyboard without pointing stick for use in models in Israel (includes keyboard cable)
641834-BG1 Keyboard without pointing stick for use in models in Switzerland (includes keyboard cable)
641834-DD1 Keyboard without pointing stick for use in models in Iceland (includes keyboard cable)
641834-DJ1 Keyboard without pointing stick for use in models in Greece (includes keyboard cable)
Sequential part number listing 31
Spare part
number
641834-DW1 Keyboard without pointing stick for use in models in the French Arabic region (includes keyboard cable)
Description
641835-001 Keyboard with pointing stick for use in models in the United States (includes keyboard and pointing stick
641835-031 Keyboard with pointing stick for use in models in the United Kingdom (includes keyboard and pointing stick
641835-041 Keyboard with pointing stick for use in models in Germany (includes keyboard and pointing stick cables)
641835-051 Keyboard with pointing stick for use in models in France (includes keyboard and pointing stick cables)
641835-061 Keyboard with pointing stick for use in models in Italy (includes keyboard and pointing stick cables)
641835-071 Keyboard with pointing stick for use in models in Spain (includes keyboard and pointing stick cables)
641835-081 Keyboard with pointing stick for use in models in Denmark (includes keyboard and pointing stick cables)
641835-091 Keyboard with pointing stick for use in models in Norway (includes keyboard and pointing stick cables)
641835-121 Keyboard with pointing stick for use in models in French Canada (includes keyboard and pointing stick
641835-131 Keyboard with pointing stick for use in models in Portugal (includes keyboard and pointing stick cables)
641835-141 Keyboard with pointing stick for use in models in Turkey (includes keyboard and pointing stick cables)
641835-161 Keyboard with pointing stick for use in models in Latin America (includes keyboard and pointing stick
641835-171 Keyboard with pointing stick for use in models in Saudi Arabia (includes keyboard and pointing stick cables)
641835-201 Keyboard with pointing stick for use in models in Brazil (includes keyboard and pointing stick cables)
cables)
cables)
cables)
cables)
641835-211 Keyboard with pointing stick for use in models in Hungary (includes keyboard and pointing stick cables)
641835-251 Keyboard with pointing stick for use in models in Russia (includes keyboard and pointing stick cables)
641835-261 Keyboard with pointing stick for use in models in Bulgaria (includes keyboard and pointing stick cables)
641835-281 Keyboard with pointing stick for use in models in Thailand (includes keyboard and pointing stick cables)
641835-291 Keyboard with pointing stick for use in models in Japan (includes keyboard and pointing stick cables)
641835-A41 Keyboard with pointing stick for use in models in Belgium (includes keyboard and pointing stick cables)
641835-A81 Keyboard with pointing stick for use in models in the Czech Republic (includes keyboard cable)
641835-AB1 Keyboard with pointing stick for use in models in Taiwan (includes keyboard and pointing stick cables)
641835-AD1 Keyboard with pointing stick for use in models in South Korea (includes keyboard and pointing stick cables)
641835-B31 Keyboard with pointing stick for use in models in the Netherlands and Europe (includes keyboard and
pointing stick cables)
641835-B71 Keyboard with pointing stick for use in models in Sweden (includes keyboard and pointing stick cables)
641835-BA1 Keyboard with pointing stick for use in models in Slovenia (includes keyboard and pointing stick cables)
641835-BB1 Keyboard with pointing stick for use in models in Israel (includes keyboard and pointing stick cables)
641835-BG1 Keyboard with pointing stick for use in models in Switzerland (includes keyboard and pointing stick cables)
641835-DD1 Keyboard with pointing stick for use in models in Iceland (includes keyboard and pointing stick cables)
641835-DJ1 Keyboard with pointing stick for use in models in Greece (includes keyboard and pointing stick cables)
32 Chapter 3 Illustrated parts catalog
Spare part
number
641835-DW1 Keyboard with pointing stick for use in models in the French Arabic region (includes keyboard cable)
641836-001 Display hinges (includes left and right hinge)
641838-001 Bottom cover
641839-001 Fan
641840-001 Speaker assembly
641841-001 Display Latch Kit
642741-001 Top cover for use with models that include a 2-button touchpad and fingerprint reader
642742-001 Top cover for use with models that include a 2-button touchpad without a fingerprint reader
642743-001 Top cover for use with models that include a 4-button touchpad and a fingerprint reader
642746-001 Top cover for use with models that include a 4-button touchpad without a fingerprint reader
642763-001 ExpressCard assembly
642764-001 Fingerprint reader board (includes cable)
642765-001 Lid switch board with cable
642774-001 Hard Drive Hardware Kit (includes hard drive bracket and screws)
642778-001 Display enclosure
Description
642783-001 Display hinge covers (includes left and right covers)
642785-001 Display Rubber Kit
642787-001 Display Screw Kit
642795-001 Webcam module with microphone
642797-001 Microphone module
642799-001 WLAN antennas (includes two antennas)
642801-001 WWAN antennas
643910-001 DVD-ROM drive
643911-001 DVD±RW and CD-RW SuperMulti DL Combo Drive
643913-001 Blu-ray ROM DVD±RW SuperMulti DL Drive
643914-001 Display panel, 35.6-cm (14.0-in), HD anti-glare, LED, SVA, LVDS (does not include cable)
643915-001 Display panel, 35.6-cm (14.0-in), HD+, anti-glare, LED, LVDS (does not include cable)
643917-001 128-GB solid-state drive (SSD)
643921-001 Upgrade Bay – Hard Drive Adapter Kit
651948-001 RTC battery
653351-001 AMD E2-3000M processor (2.4-GHz/1.8-GHz, 1-MB L2 cache, 35W)
653356-001 AMD A4-3310M processor (2.5-GHz/2.1-GHz, 2-MB L2 cache, 45W)
653357-001 AMD A6-3410M (2.3-GHz/1.6-GHz, 4-MB L2 cache, 45W)
653358-001 AMD A8-3510M (2.5-GHz/1.5-GHz, 4-MB L2 cache, 45W)
Sequential part number listing 33
Spare part
number
654823-001 Smart card reader
656424-001 500-GB, 7200-rpm (for use in the upgrade bay)
658542-001 Display bezel for use with models with a webcam
658543-001 Heat sink
658544-001 System board for use in models without WWAN (includes replacement thermal material)
658545-001 System board for use in models with WWAN (includes replacement thermal material)
659083-001 6-cell, 2.55 Ah, Li-ion battery with 1-year warranty
664710-001 Display Cable Kit for use in models with HD displays (includes display cable and webcam cable)
664711-001 Display Cable Kit for use in models with HD+ displays (includes display cable and webcam cable)
Description
34 Chapter 3 Illustrated parts catalog
4 Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
● Flat-bladed screwdriver
● Phillips P0 and P1 screwdrivers
Torx T8 screwdriver
●
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
Preliminary replacement requirements 35
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
36 Chapter 4 Removal and replacement procedures
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, and then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Preliminary replacement requirements 37
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or
●
packaging.
● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
●
foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
●
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
● Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded
●
tools and equipment.
● Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
●
materials.
● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
●
● Turn off power and input signals before inserting or removing connectors or test equipment.
38 Chapter 4 Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
●
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips
must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
● Conductive tabletop workstations with ground cords of one megohm resistance
● Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
● Metal tote boxes
● Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
Preliminary replacement requirements 39
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed,
replaced, or loosened when servicing the computer. Make special note of each screw and screw lock
size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
Product name (1). This is the product name affixed to the front of the computer.
●
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
●
Part number/Product number (p/n) (3). This number provides specific information about the
●
product's hardware components. The part number helps a service technician to determine what
components and parts are needed.
Warranty period (4). This number describes the duration (in years) of the warranty period for the
●
computer.
Model description (5). This is the alphanumeric identifier used to locate documents, drivers, and
●
support for the computer.
40 Chapter 4 Removal and replacement procedures
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare
part number 641831-001. There are 6 rubber feet that attach to the base enclosure in the locations
illustrated below.
Component replacement procedures 41
Battery
Description Spare part number
9-cell, 100 WHr, 3.0 Ah Li-ion battery 631243-001
9-cell, 73 WHr, 2.2 Ah Li-ion battery 634089-001
6-cell, 62 WHr, 2.8 Ah, Li-ion battery 628668-001
6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery 628670-001
6-cell, 2.55 Ah, Li-ion battery with 1-year warranty 659083-001
3-cell, 31 WHr, 2.8 Ah Li-ion battery 628664-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the battery:
1. Position the computer upside-down on a flat surface, with the battery bay toward you.
2. Slide the battery release latch (1) to release the battery.
3. Remove the battery (2) from the computer.
Install the battery by inserting it into the battery bay until you hear a click.
42 Chapter 4 Removal and replacement procedures
SIM
NOTE: This section applies only to computer models with WWAN capability.
NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the
computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.
Before removing the SIM, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Remove the SIM:
1. Press in on the SIM (1). (The module is partially ejected from the SIM slot.)
2. Remove the SIM (2) from the SIM slot.
Battery on page 42).
Reverse this procedure to install the SIM.
Component replacement procedures 43
Display assembly components (panel, bezel, webcam, microphone)
All display assemblies include WLAN antenna transceivers and cables. WWAN models also include 2
WWAN antenna transceivers and cables.
NOTE: Full hinge-up displays are not spared.
This section describes removing components that do not require that you entirely remove the display
assembly from the computer. You can remove the display bezel, webcam/microphone module, and
display panel with the display assembly still attached to the computer.
To remove the remaining display components, including the display brackets, antennas, cable, and
enclosure, you must remove the entire display assembly from the computer.See
components (cable, antennas, hinges, enclosure) on page 84 for more information about removing
the remaining components.
Description Spare part number
Display panels
35.6-cm (14.0-in), HD+, anti-glare, LED, LVDS (does not include cable) 643915-001
35.6-cm (14.0-in), HD anti-glare, LED, SVA, LVDS (does not include cable) 643914-001
Display bezel 658542-001
Webcam module with microphone 642795-001
Display assembly
Microphone modules 642797-001
Display Screw Kit 642787-001
Display Rubber Kit 642785-001
Before removing the display panel, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 42).
Remove the display assembly components:
1. Position the computer upright, with the front toward you.
2. Open the computer as far as possible.
44 Chapter 4 Removal and replacement procedures
3. To remove the display bezel, remove the two rubber screw covers (1) and the two Phillips
PM2.5×5.0 screws (2) in the bottom corners of the display bezel.
4. Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom
(3) of the bezel until it disengages from the display enclosure.
5. Remove the display bezel (4).
Component replacement procedures 45
6. If it is necessary to replace the webcam module, gently pull the module away from the double-
sided tape on the display enclosure (1), disconnect the webcam cable from the module (2), and
then remove the webcam.
7. If it is necessary to replace the ambient light sensor board, disconnect the cable from the board
(1), and then lift the board straight up and off the display (2).
46 Chapter 4 Removal and replacement procedures
8. If it is necessary to replace the display panel, remove the four Phillips PM2.5×5.0 screws (1) at
the bottom of the display panel.
9. Remove the two broadhead Phillips PM2.0×4.0 screws (2) at the top of the display panel.
10. Pivot the display panel upward until it sits at a 90 degree angle (3).
11. Disconnect the display panel cable from the back of the display panel (1).
12. Remove the four Phillips PM2.5×5.0 screws (2) that secure the display panel to the brackets.
13. Slide the display panel up and out of the hinges (3).
Reverse this procedure to reassemble and install the display assembly components.
When replacing the display panel, after connecting the display cable, slide the panel into the bracket
(1), replace the screws (2), and then rotate the panel assembly downward so it lies flat in the
enclosure (3). Make sure to insert the display panel brackets into the notches in the corners of the
display enclosure (4).
Component replacement procedures 47
48 Chapter 4 Removal and replacement procedures
Bottom door
The bottom door is available in the Plastics Kit, spare part number 641832-001.
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Remove the bottom door:
1. Position the computer upside-down on a flat surface, with the battery bay toward you.
2. Slide the release latch (1) and remove the locking screw (if installed) (2).
3. Slide the release latch (3) to disengage the door from the computer.
4. Slide the door toward the front of the computer (4), and then lift the door off the computer (5).
Battery on page 42).
Reverse the removal procedures to install the bottom door.
Component replacement procedures 49
Optical drive
Description Spare part number
Blu-ray ROM DVD±RW SuperMulti DL Drive 643913-001
DVD±RW and CD-RW SuperMulti DL Combo Drive 643911-001
DVD-ROM Drive 643910-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the bottom door (see
Battery on page 42).
Bottom door on page 49).
Remove the optical drive:
1. Position the computer upside-down with the right side toward you.
2. Loosen the captive Phillips screw (1) that secures the optical drive to the computer.
3. Push the optical drive tab (2) to release the optical drive from the computer.
4. Remove the optical drive (3) from the computer.
5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear
toward you.
50 Chapter 4 Removal and replacement procedures
6. Remove the three Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the
optical drive.
7. Remove the optical drive bracket (2).
Reverse this procedure to install an optical drive.
Component replacement procedures 51
Upgrade bay
Description Spare part number
Upgrade Bay – Hard Drive Adapter Kit 643921-001
500-GB, 7200-rpm hard drive 656424-001
Before removing a drive from the upgrade bay, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the bottom door (see
Battery on page 42).
Bottom door on page 49).
Remove the drive from the upgrade bay:
1. Position the computer upside-down with the right side toward you.
2. Remove the four Phillips PM2.0×4.0 screws that secure the drive assembly into the upgrade
bay.
3. Loosen the captive Phillips screw that secures the drive in the bay (1).
4. Push the drive tab (2) to release the drive from the computer.
52 Chapter 4 Removal and replacement procedures
5. Remove the drive assembly (3) from the computer.
Reverse this procedure to install the hard drive into the upgrade bay.
Component replacement procedures 53
Hard drive
NOTE: All hard drive spare part kits include a hard drive bracket and screws.
Description Spare part number
750-GB, 7200-rpm hard drive 633252-001
500-GB, 7200-rpm hard drive 634926-001
500-GB, 7200-rpm (for use in the upgrade bay) 656424-001
320-GB, 7200-rpm hard drive 641672-001
320-GB, 7200-rpm hard drive (Self-Encrypting Drive (SED)) 626978-001
250-GB, 7200-rpm hard drive 635225-001
128-GB solid-state drive 643917-001
Upgrade Bay – Hard Drive Adapter Kit 643921-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the bottom door (see
Battery on page 42).
Bottom door on page 49).
Remove the hard drive:
1. Position the computer upside-down, with the battery bay toward you.
2. If necessary, lift the smart card reader out of the way.
3. Loosen the three captive Phillips screws (1) that secure the hard drive to the computer.
4. Grasp the Mylar tab on the hard drive and slide the hard drive to the right (2) to disconnect it
from the system board connector.
54 Chapter 4 Removal and replacement procedures
5. Remove the hard drive (3) from the hard drive bay.
6. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×5.0 hard drive
bracket screws (1) from each side of the hard drive (4 total screws).
7. Lift the bracket (2) straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
Component replacement procedures 55
Memory modules
NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the
computer.
Description Spare part number
2-GB (PC3-10600, 1333-MHz, DDR3) 621565-001
4-GB (PC3-10600, 1333-MHz, DDR3) 621569-001
8-GB (PC3-10600, 1333-MHz, DDR3) 634091-001
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may
result in various system problems.
To update BIOS:
1. Navigate to
www.hp.com.
2. Click Support & Drivers > click Drivers & Software.
3. In the Enter a product name/number box, type the computer model information, and then click
Search.
4. Click the link for the computer model.
5. Select the operating system, and then click Next.
6. Under Step 2: Select a Download, click the BIOS link.
7. Click the link for the most recent BIOS.
8. Click the Download button, and then follow the on-screen instructions.
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 42).
5. Remove the bottom door (see
Bottom door on page 49).
Remove the memory module:
1. Position the computer upside-down with the battery bay toward you.
2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
56 Chapter 4 Removal and replacement procedures
3. Remove the memory module (2) by pulling the module away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
NOTE: The computer uses two memory slots. The top slot houses the expansion memory
module and is shown in the first image below. The bottom slot houses the primary memory
module and is shown in the second image below.
Reverse this procedure to install a memory module.
Component replacement procedures 57
WWAN module
CAUTION: The WWAN module and the WLAN module are not interchangeable.
Description Spare part number
HP hs2340 HSPA+ Mobile Broadband Module 632155-001
HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001
Before removing the WWAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the SIM (see
6. Remove the bottom door (see
Battery on page 42).
SIM on page 43).
Bottom door on page 49).
Remove the WWAN module:
1. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.
NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The
blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.
2. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WWAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
58 Chapter 4 Removal and replacement procedures
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.
NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion.
Figure 4-1 Removing the WWAN module
NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following
illustration.
Reverse this procedure to install the WWAN module.
Component replacement procedures 59
WLAN module
CAUTION: The WLAN module and the WWAN module are not interchangeable.
Description Spare part number
Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central
African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic
of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
Before removing the WLAN module, follow these steps:
593836-001
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the bottom door (see
Battery on page 42).
Bottom door on page 49).
Remove the WLAN module:
1. Position the computer right-side up with the battery bay toward you.
2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal
labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal
labeled “2”. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN
antenna cable connects to the middle terminal on the WLAN module.
3. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
60 Chapter 4 Removal and replacement procedures
4. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion.
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following
illustration.
Reverse this procedure to install the WLAN module.
Component replacement procedures 61
Bluetooth module
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The
Bluetooth module cable is included in the Cable Kit, spare part number 641830-001. See
on page 25 for more Cable Kit spare part number information.
Description Spare part number
Bluetooth module 537921-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Cable Kit
4. Remove the battery (see
5. Remove the bottom door (see
Battery on page 42).
Bottom door on page 49).
Remove the Bluetooth module:
1. Position the computer upside-down with the front toward you.
2. Lift the module straight up out of the computer (1), and then disconnect the cable (2) from the
module.
3. Remove the module from the computer.
Reverse this procedure to install the Bluetooth module.
62 Chapter 4 Removal and replacement procedures
Modem module
NOTE: The modem module spare part kit does not include a modem module cable. The modem
module cable is included in the Cable Kit, spare part number 641830-001. See
for more Cable Kit spare part number information.
Description Spare part number
Modem module 628824-001
Before removing the modem module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Cable Kit on page 25
4. Remove the battery (see
5. Remove the bottom door (see
Battery on page 42).
Bottom door on page 49).
Remove the modem module:
1. Position the computer upside-down with the front toward you.
2. Remove the two Phillips PM2.0×3.0 screws (1) that secure the modem module to the system
board.
3. Disconnect the modem module (2) from the system board by lifting it straight up.
4. Disconnect the modem module cable (3) from the modem module.
Reverse this procedure to install the modem module.
Component replacement procedures 63
Fan
Description Spare part number
Fan 641839-001
Before removing the fan, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the bottom door (see
Battery on page 42).
Bottom door on page 49).
Remove the fan:
1. Position the computer upside-down with the front toward you.
2. Loosen the two captive Phillips screws (1) that secure the fan to the base enclosure.
3. Rotate the right side of the fan upward at an angle (2), and then lift the fan up to gain access to
the system board connector.
4. Disconnect the fan cable (3) from the system board.
5. Remove the fan from the computer.
Reverse this procedure to install the fan.
64 Chapter 4 Removal and replacement procedures
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of
the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is
designed to turn on automatically when high temperature conditions exist. These conditions are
affected by high external temperatures, system power consumption, power management/battery
conservation configurations, battery fast charging, and software requirements. Exhaust air is
displaced through the ventilation grill located on the left side of the computer.
Heat sink
NOTE: All heat sink spare part kits include replacement thermal material.
Description Spare part number
Heat sink 658543-001
Before removing the heat sink, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2. Disconnect all external devices connected to the computer.
the computer on, and then shut it down through the operating system.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the bottom door (see
6. Remove the fan (see
Battery on page 42).
Bottom door on page 49).
Fan on page 64).
Remove the heat sink:
1. Position the computer upside-down with the front toward you.
2. In the order indicated on the heat sink, loosen the captive Phillips screws (1) that secure the
heat sink to the system board. The discrete heat sink has six screws, while the UMA heat sink
has four screws. Both heat sinks are illustrated below.
3. Lift the right side of the heat sink up at an angle (2).
Component replacement procedures 65
4. Pull the heat sink away from the side of the computer to remove it (3).
NOTE: Thoroughly clean thermal material from the surfaces of the processor (1) and the heat sink
(2) each time you remove the heat sink. All heat sink and processor spare part kits include thermal
material.
Reverse this procedure to install the heat sink.
66 Chapter 4 Removal and replacement procedures
Processor
NOTE: All processor spare part kits include replacement thermal material.
Description Spare part number
AMD A8-3510M (2.5-GHz/1.5-GHz, 4-MB L2 cache, 45W) 653358-001
AMD A6-3410M (2.3-GHz/1.6-GHz, 4-MB L2 cache, 45W) 653357-001
AMD A4-3310M (2.5-GHz/2.1-GHz, 2-MB L2 cache, 45W) 653356-001
AMD E2-3000M (2.4-GHz/1.8-GHz, 1-MB L2 cache, 35W) 653351-001
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the bottom door (see
6. Remove the fan (see
7. Remove the heat sink (see
Battery on page 42).
Bottom door on page 49).
Fan on page 64).
Heat sink on page 65).
Remove the processor:
1. Position the computer upside-down with the front toward you.
2. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn
counterclockwise until you hear a click.
Component replacement procedures 67
3. Lift the processor (2) straight up and remove it.
NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed
on the processor slot when you install the processor.
Reverse this procedure to install the processor.
Keyboard
NOTE: For a detailed list of available keyboards, see Sequential part number listing on page 29.
Description Spare part number
Keyboard for use in models without a pointing stick 641834-xxx
Keyboard for use in models with a pointing stick 641835-xxx
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
4. Remove the battery (see
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
Battery on page 42).
68 Chapter 4 Removal and replacement procedures
5. Remove the bottom door (see Bottom door on page 49).
6. Remove the fan (see
7. Remove the heat sink (see
Remove the keyboard:
1. Position the computer upside-down with the front toward you.
2. Loosen the three Phillips captive screws that secure the keyboard to the computer.
Fan on page 64).
Heat sink on page 65).
Component replacement procedures 69
3. Using a flat-blade screwdriver, press on the tabs along the bottom of the computer to disengage
the keyboard.
4. Position the computer right-side up with the front toward you.
5. Open the computer as far as possible.
6. Lift and rotate the keyboard (1) until it rests upside-down on top of the Touchpad (2).
7. Disconnect the pointing stick cable from the rear of the keyboard (1).
70 Chapter 4 Removal and replacement procedures
8. Lift the keyboard connector latch (2), and then disconnect the keyboard cable from the system
board (3).
9. Remove the keyboard.
Reverse this procedure to install the keyboard.
Bottom cover from top cover
Description Spare part number
Bottom cover 641838-001
Top cover (includes a 2-button touchpad and fingerprint reader) 642741-001
Top cover (includes a 2-button touchpad without a fingerprint reader) 642742-001
Top cover (includes a 4-button touchpad with a fingerprint reader) 642743-001
Top cover (includes a 4-button touchpad without a fingerprint reader) 642746-001
Before removing the bottom cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Component replacement procedures 71
4. Remove the battery (see Battery on page 42).
5. Remove the following components:
a. Bottom door (see
b. Hard drive (see
c. Optical drive (see
d. WLAN module (see
e. WWAN module (see
f. Fan (see
Fan on page 64)
g. Heat sink (see
h. Keyboard (see
Bottom door on page 49).
Hard drive on page 54)
Optical drive on page 50)
WLAN module on page 60)
WWAN module on page 58)
Heat sink on page 65)
Keyboard on page 68)
Remove the bottom cover:
1. Position the computer upside-down with the front toward you.
2. Remove the following covers and screws that secure the bottom cover to the computer:
(1): 4 rubber screw covers
●
(2): 8 Torx PM2.5×8.0 screws
●
3. Remove the following screws that secure the bottom cover to the computer:
(1): 1 Phillips PM2.0×3.0 screw from the hard drive bay
●
(2): 2 Phillips PM2.0×3.0 screws from the battery bay
●
(3): 1 Phillips broadhead PM2.0×4.0 screw from the battery bay
●
(4): 2 Phillips PM2.5×4.5 screws from the optical drive bay
●
72 Chapter 4 Removal and replacement procedures
4. Remove the 4 Torx PM2.5×8.0 screws (1) from the rear of the computer.
5. Disconnect the speaker cable from the system board connector (2).
6. Release the bottom cover by lifting the edges until it disengages from the computer.
Component replacement procedures 73
7. Remove the bottom cover from the computer.
Reverse this procedure to install the bottom cover.
RTC battery
Description Spare part number
RTC battery 651948-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 42).
5. Remove the following components:
a. Bottom door (see
b. Hard drive (see
c. Optical drive (see
d. WLAN module (see
Bottom door on page 49).
Hard drive on page 54)
Optical drive on page 50)
WLAN module on page 60)
e. WWAN module (see
f. Fan (see
Fan on page 64)
g. Heat sink (see
WWAN module on page 58)
Heat sink on page 65)
74 Chapter 4 Removal and replacement procedures
h. Keyboard (see Keyboard on page 68)
i. Bottom cover (see
Remove the RTC battery:
1. Position the computer upside-down, with the front toward you.
2. Pull upward to disengage the battery from the computer (1).
3. Disconnect the battery cable from the system board (2).
Bottom cover from top cover on page 71)
Reverse this procedure to install the RTC battery.
Component replacement procedures 75
Fingerprint reader board
Description Spare part number
Fingerprint reader board (includes cable) 642764-001
Before removing the fingerprint reader board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 42).
5. Remove the following components:
a. Bottom door (see
b. Hard drive (see
c. Optical drive (see
d. WLAN module (see
e. WWAN module (see
f. Fan (see
Fan on page 64)
g. Heat sink (see
h. Keyboard (see
i. Bottom cover (see
Bottom door on page 49).
Hard drive on page 54)
Optical drive on page 50)
WLAN module on page 60)
WWAN module on page 58)
Heat sink on page 65)
Keyboard on page 68)
Bottom cover from top cover on page 71)
Remove the fingerprint reader board:
1. Position the computer upside-down, with the front toward you.
76 Chapter 4 Removal and replacement procedures
2. Disconnect the cable from the system board (1), and then lift the board straight up and off the
computer (2).
Reverse this procedure to install the fingerprint reader board.
Component replacement procedures 77
Lid switch
Description Spare part number
Lid switch board (includes cable) 642765-001
Before removing the lid switch, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 42).
5. Remove the following components:
a. Remove the bottom door (see
b. Hard drive (see
c. Optical drive (see
d. WLAN module (see
e. WWAN module (see
f. Fan (see
g. Heat sink (see
h. Modem module (see
i. Keyboard (see
j. Bottom cover (see
Hard drive on page 54)
Optical drive on page 50)
WLAN module on page 60)
WWAN module on page 58)
Fan on page 64)
Heat sink on page 65)
Modem module on page 63)
Keyboard on page 68)
Bottom cover from top cover on page 71)
Bottom door on page 49).
Remove the lid switch:
1. Position the computer right-side up, with the front toward you.
78 Chapter 4 Removal and replacement procedures
2. Disconnect the cable from the system board (1), and then lift the lid switch and cable straight up
and off the computer (2).
Reverse this procedure to install the lid switch.
Component replacement procedures 79
Speaker assembly
Description Spare part number
Speaker assembly 641840-001
Before removing the speaker assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 42).
5. Remove the following components:
a. Remove the bottom door (see
b. Hard drive (see
c. Optical drive (see
d. WLAN module (see
e. WWAN module (see
f. Fan (see
g. Heat sink (see
h. Modem module (see
i. Keyboard (see
j. Bottom cover (see
Hard drive on page 54)
Optical drive on page 50)
WLAN module on page 60)
WWAN module on page 58)
Fan on page 64)
Heat sink on page 65)
Modem module on page 63)
Keyboard on page 68)
Bottom cover from top cover on page 71)
Bottom door on page 49).
Remove the speaker assembly:
1. Position the bottom cover with the front toward you.
2. Remove the two Phillips PM2.0×5.0 screws (1) that secure the speaker assembly to the bottom
cover.
80 Chapter 4 Removal and replacement procedures
3. Remove the speaker assembly (2) from the bottom cover.
4. Turn the bottom cover over, and then remove the speaker cable (1) from the routing path (2) in
the bottom cover. Note that the cable routes from the bottom to the top of the bottom cover.
Reverse this procedure to install the speaker assembly.
Component replacement procedures 81
RJ-11 connector cable
NOTE: The RJ-11 connector cable is included in the Cable Kit, spare part number 641830-001.
Before removing the RJ-11 connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the following components:
a. Remove the bottom door (see
b. Hard drive (see
c. Optical drive (see
d. WLAN module (see
e. WWAN module (see
f. Modem module (see
g. Fan (see
h. Heat sink (see
i. Keyboard (see
j. Bottom cover (see
Remove the RJ-11 connector cable:
1. Position the bottom cover with the front toward you.
Fan on page 64)
Battery on page 42).
Bottom door on page 49).
Hard drive on page 54)
Optical drive on page 50)
WLAN module on page 60)
WWAN module on page 58)
Modem module on page 63)
Heat sink on page 65)
Keyboard on page 68)
Bottom cover from top cover on page 71)
2. Remove the RJ-11 connector (1) from the clip built into the base enclosure.
82 Chapter 4 Removal and replacement procedures
3. Remove the RJ-11 connector cable from the clips and routing channel (2) built into the base
enclosure.
4. Remove the RJ-11 connector cable from the bottom cover.
Reverse this procedure to install the RJ-11 connector cable.
Component replacement procedures 83
Display assembly components (cable, antennas, hinges, enclosure)
NOTE: This section describes removing components that require you to completely remove the
display panel. For more information about removing display components that do not require that you
remove the assembly from the computer, see
microphone) on page 44.
All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2
WWAN antenna transceivers and cables.
Display assembly components (panel, bezel, webcam,
For a list of display spare parts, see
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the following components:
a. Remove the bottom door (see
b. Hard drive (see
c. Optical drive (see
d. WLAN module (see
e. WWAN module (see
f. Fan (see
Hard drive on page 54)
Optical drive on page 50)
Fan on page 64)
Display components on page 24.
Battery on page 42).
Bottom door on page 49).
WLAN module on page 60)
WWAN module on page 58)
g. Heat sink (see
h. Modem module (see
i. Keyboard (see
j. Bottom cover (see
Remove the display assembly:
1. Position the computer right-side up with the front toward you.
84 Chapter 4 Removal and replacement procedures
Heat sink on page 65)
Modem module on page 63)
Keyboard on page 68)
Bottom cover from top cover on page 71)
2. Disconnect the display cable (1) and webcam cable (2) from the system board.
3. Remove the antennas from the holes they route through in the computer (1) that secure the
display assembly to the computer.
4. Remove the two Phillips PM2.5×4.5 screws (2).
5. Lift the display assembly (3) straight up and remove it.
CAUTION: When installing the display assembly, be sure that the wireless antenna cables are
routed and arranged properly.
Failure to properly route the antennas can result in degradation of the computer's WLAN and
WWAN performance.
Component replacement procedures 85
6. To remove the display bezel, remove the two rubber screw covers (1) and the two Phillips
PM2.5×5.0 screws (2) in the bottom corners of the display bezel.
7. Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom
(3) of the bezel until it disengages from the display enclosure.
8. Remove the display bezel (4).
9. If it is necessary to replace the display panel, remove the four Phillips PM2.5×5.0 screws (1) at
the bottom of the display panel.
10. Remove the two broadhead Phillips PM2.0×4.0 screws (2) at the top of the display panel.
86 Chapter 4 Removal and replacement procedures
11. Lift the display panel from the display enclosure (3).
12. If it is necessary to remove the display panel/webcam cable, remove the display cable from its
routing path (1) and the webcam cable from its routing path (2).
13. Disconnect the display panel cable from the back of the display panel (3), and then remove the
display panel cable from the panel (4).
Component replacement procedures 87
14. If you need to remove the hinge covers from the display hinges, pull the hinges toward one
another to remove them.
15. If it is necessary to replace the display hinges, remove the four Phillips PM2.5×3.0 screws (1)
that secure each display hinge to the display panel.
16. Remove the display hinges (2).
17. If you need to remove the WLAN antennas, remove the antenna cables from the clips (1) and
routing paths built into the display enclosure.
88 Chapter 4 Removal and replacement procedures
18. Lift the antennas (2) and cables (3) straight up out of the display enclosure.
CAUTION: When installing the display assembly, be sure that the wireless antenna cables are
routed and arranged properly.
Failure to properly route the antennas can result in degradation of the computer's WLAN
performance.
19. If you need to remove the WWAN antennas, remove the antenna cables from the clips (1) and
routing paths built into the display enclosure.
20. Lift the antennas (2) and cables (3) straight up out of the display enclosure.
CAUTION: When installing the display assembly, be sure that the wireless antenna cables are
routed and arranged properly.
Failure to properly route the antennas can result in degradation of the computer's WWAN
performance.
21. If you need to remove the display latch, from the inside of the top of the display, squeeze
together the tabs that secure the latch to the display (1), and then remove the latch from the
display (2).
Component replacement procedures 89
22. Remove the latching mechanism from the tabs that hold it in place (3), slide the mechanism until
it clears the tabs (4), and then lift the mechanism from the display (5).
Reverse this procedure to reassemble and install the display assembly.
System board
NOTE: All system board spare part kits include replacement thermal material.
Description Spare part number
System board for use in models without WWAN 658544-001
●
● System board for use in models with WWAN 658545-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the following components:
a. Bottom door (see
Battery on page 42).
Bottom door on page 49).
b. Hard drive (see
c. Optical drive (see
Hard drive on page 54)
Optical drive on page 50)
90 Chapter 4 Removal and replacement procedures
d. Fan (see Fan on page 64)
e. Heat sink (see
f. Keyboard (see
g. Bottom cover (see
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
SIM (see
●
Memory module (see
●
WLAN module (see
●
WWAN module (see
●
Modem module (see
●
Processor (see
●
Remove the system board:
1. Position the computer right-side up, with the front toward you.
2. Disconnect the following cables from the system board (as necessary):
●
SIM on page 43)
(1): Antenna cables from the rubber clamp
Heat sink on page 65)
Keyboard on page 68)
Bottom cover from top cover on page 71)
Memory modules on page 56)
WLAN module on page 60)
WWAN module on page 58)
Modem module on page 63)
Processor on page 67)
(2): Lid sensor board cable
●
(3): Display cable
●
(4): Webcam cable
●
(5): Fingerprint reader cable
●
(6): RTC battery cable
●
Component replacement procedures 91
3. Remove the two Phillips PM2.5×4.5 screws (1) and the Phillips PM2.0×3.0 screw (1) that
secures the system board to the base enclosure.
4. Lift the system board up at an angle (1), and then lift the system board up and out of the
computer (2).
5. Remove the system board from the chassis.
Reverse the preceding procedure to install the system board.
92 Chapter 4 Removal and replacement procedures
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