AMD is a registered trademark of Advanced
Micro Devices, Inc.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Core, and
Celeron are trademarks of Intel Corporation
in the United States and other countries.
Microsoft, Windows, and Windows Vista are
U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: April 2009
Document Part Number: 536498-001
MSG revision history
RevisionPublication dateDescription
AOctober 2009
Added information indicating support for DDR3 memory in the following
●
location:
Updated commodities in the following location:
●
on page 1.
Added newly supported memory modules to spare parts listings in the following
●
locations:
listing on page 28, Memory module on page 45.
Added newly supported processors to spare parts listings in the following
●
locations:
listing on page 28, Processor on page 78.
Added newly supported WLAN modules to spare parts listings in the following
●
locations:
listing on page 28, WLAN module on page 55.
Added newly supported hard drives to spare parts listings in the following
●
locations: Computer major components on page 16, Mass storage devices
on page 26, Sequential part number listing on page 28, Hard drive
on page 52.
Added a newly supported Bluetooth module to spare parts listings in the
●
following locations: Computer major components on page 16, Sequential part
number listing on page 28, Bluetooth module on page 54.
Added newly supported system boards to spare parts listings in the following
●
locations: Computer major components on page 16, Sequential part number
listing on page 28, System board on page 80.
Memory module on page 45.
Product description
Computer major components on page 16, Sequential part number
Computer major components on page 16, Sequential part number
Computer major components on page 16, Sequential part number
Added newly supported AC adapter to spare parts listings in the following
●
locations:
on page 28.
Changes to top cover descriptions in the following locations:
●
components on page 16, Sequential part number listing on page 28, Top
cover on page 65.
Deleted display cable spare part from the following locations:
●
components on page 23, Sequential part number listing on page 28, Display
assembly on page 59.
Miscellaneous parts on page 27, Sequential part number listing
Computer major
Display assembly
iii
iv MSG revision history
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 6
Service tag ......................................................................................................................................... 15
Computer major components ............................................................................................................. 16
Index ................................................................................................................................................................. 142
x
1Product description
CategoryDescription
Product NameHP ProBook 4710s Notebook PC
Processors
Intel® Core™2 Duo T5870, 2.0 GHz, 2-MB L2 cache, 667-MHz Front Side Bus
WirelessIntegrated WLAN options by way of wireless module:
2 WLAN antennas built into display assembly
Support for no-WLAN option
Support for the following WLAN formats:
Broadcom 802.11a/b/g/n
●
Broadcom 802.11b/g
●
Intel 802.11a/b/g
●
Intel 802.11a/b/g/n
●
3
CategoryDescription
Integrated personal area network (PAN) options by way of Bluetooth® module:
Support for no-WPAN option
Bluetooth 2.0
Media Card ReaderOne ExpressCard/34 slot
Media Card Reader supporting Memory Stick (MS), Memory Stick Pro (MSP),
PortsAudio-in (stereo microphone)
Audio-out (stereo headphone)
RJ-11 (modem)
RJ-45 (Ethernet, includes link and activity lights)
USB (4)
HDMI
Intel Wi-Fi Link 1000, 802.11b/g WLAN module
●
Intel Wi-Fi Link 1000, 802.11b/g/n WLAN module
●
Bluetooth 2.1
MultiMediaCard (MMC), MultiMediaCard (MMC) Plus, Secure Digital (SD) Memory
Card, Secure Digital High Capacity (SDHC) Memory Card, xD-Picture Card (XD), xDPicture Card (XD) Type H, and xD-Picture Card (XD) Type M
Keyboard/pointing devices17.3-inch keyboard with integrated numeric keypad
TouchPad only, with 2 TouchPad buttons and vertical scrolling (taps enabled as default)
Power requirements90-W Smart AC adapter with localized cable plug support (3-wire plug with ground pin)
6-cell, 47-Wh Li-ion battery
8-cell, 63-Wh Li-ion battery
SecuritySupports Kensington security lock
Operating systemPreinstalled:
Windows 7 Professional 32
●
Windows 7 Home Premium 32
●
Windows Vista® Home Basic 32
●
Windows Vista Home Premium 32
●
Windows Vista Business 32
●
Windows Vista Business 32 (with Windows® XP Pro images)
●
4Chapter 1 Product description
FreeDOS
●
Red Flag Linux (in the People's Republic of China only)
●
SUSE Linux
●
CategoryDescription
Restore media:
Certified: Microsoft® WHQL
Web Support:
Windows 7 Home Basic 32
●
Windows 7 Home Premium 32
●
Windows 7 Professional 32
●
Windows 7 Professional 64
●
Windows Vista Home Basic 32
●
Windows Vista Home Premium 32
●
Windows Vista Business 32
●
Windows Vista Business 64
●
Windows XP Professional
●
Red Flag Linux (in the People's Republic of China only)
●
SUSE Linux
●
Windows Vista (DRDVD)
●
Windows XP Pro (DRDVD)
●
Windows Vista (Office Ready; DVD)
●
ServiceabilityEnd-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Memory module
Optical drive
WLAN module
Windows Vista Home Basic 32
●
Windows Vista Home Premium 32
●
Windows Vista Business 32
●
Windows Vista Business 64
●
Windows XP Professional
●
SUSE Linux
●
5
2External component identification
Top components
Display components
ItemComponentFunction
(1)Internal display switch Turns off the display if the display is closed while the power
(2)WLAN antenna locationsSend and receive signals from one or more WLAN devices.
(3)Internal microphone Records sound.
6Chapter 2 External component identification
is on.
NOTE: The antennas are not visible from the outside of
the computer. For optimal transmission, keep the areas
immediately around the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of
the Regulatory, Safety and Environmental Notices that
applies to your country or region. These notices are located
in Help and Support.
ItemComponentFunction
(4)Webcam light (select models only)On: The integrated camera is in use.
(5)Webcam (select models only)Records audio and video and captures still photographs.
TouchPad
ItemComponentFunction
(1)TouchPad*Moves the pointer and selects or activates items on the
screen.
(2)Left TouchPad button*Functions like the left button on an external mouse.
(3)TouchPad scroll zoneScrolls up or down.
(4)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. View or change pointing device preferences as follows:
In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.
●
In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.
●
Top components7
Buttons, lights, and speakers
ItemComponentFunction
(1)Caps lock lightOn: Caps lock is on.
(2)Speakers (2) Produce sound.
(3)Info Center/QuickLook buttonLaunches Info Center or QuickLook.
(4)Info Center/QuickLook light
On: The computer is on.
●
Blinking (5 times):
●
When the computer is on, press button to launch
◦
Info Center.
When the computer is off or in Hibernation, press
◦
button to launch QuickLook.
Off: The computer is off or in the Standby or
●
Hibernation state.
8Chapter 2 External component identification
ItemComponentFunction
Keys
(5)Power light
(6)Power button
On: The computer is on.
●
Blinking: The computer is in the Sleep state (Windows
●
Vista) or Standby (Windows XP).
Off: The computer is off or in Hibernation.
●
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button to shut
●
down the computer.
When the computer is in Standby, press the button
●
briefly to exit Standby.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
ItemComponentFunction
(1)esc keyDisplays system information when pressed in combination
with the fn key.
(2)fn keyExecutes frequently used system functions when pressed
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
in combination with a function key or the esc key.
Top components9
ItemComponentFunction
(5)Integrated numeric keypad keysCan be used like the keys on an external numeric keypad
when pressed in combination with the fn and num lk keys.
(6)Function keysExecute frequently used system functions when pressed
in combination with the fn key.
10Chapter 2 External component identification
Front components
ItemComponentFunction
(1)Drive light
(2)Wireless switchTurns the wireless feature on or off, but does not establish
(3)Wireless light
(4)Media Card ReaderSupports the following optional digital card formats:
Blinking turquoise. The hard drive or optical drive is
●
being accessed.
Amber: HP 3D DriveGuard has temporarily parked the
●
hard drive.
a wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
On: An integrated wireless device, such as a wireless
●
local area network (WLAN) device, the HP Broadband
Wireless Module, and/or a Bluetooth device, is on.
(6)Audio-in (microphone) jackConnects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
Front components11
Right-side components
ItemComponentFunction
(1)USB ports (2) Connect optional USB devices.
(2)RJ-11 (modem) jackConnects a modem cable.
(3)Optical drive (select models only)Reads optical discs and, on select models, also writes to
4)Optical drive light (select models only)On: The optical drive is being accessed.
optical discs.
(5)Battery light
(6)Power connectorConnects an AC adapter.
Amber: A battery is charging.
●
Turquoise: A battery is close to full charge capacity.
●
Blinking amber: A battery that is the only available
●
power source has reached a low battery level. When
the battery reaches a critical battery level, the battery
light begins blinking rapidly.
Off: If the computer is plugged into an external power
●
source, the light turns off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.
(2)Security cable slotAttaches an optional security cable to the computer.
(3)RJ-45 (network) jackConnects a network cable.
(4)VentEnables airflow to cool internal components.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(5)External monitor portConnects an external VGA monitor or projector.
(6)HDMI portConnects an optional HDMI device.
(7)USB ports (2)Connect optional USB devices.
Left-side components13
Bottom components
ItemComponentFunction
(1)Battery release latches (2)Release the battery from the battery bay.
(2)Battery bayHolds the battery.
14Chapter 2 External component identification
3Illustrated parts catalog
Service tag
The service tag, affixed to the bottom of the computer, provides information that may be needed when
troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the alphanumeric identifier used to locate documents, drivers, and support
for the computer.
(5) Warranty period: Describes the duration of the warranty period for this computer.
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
Service tag15
Computer major components
ItemDescriptionSpare part number
(1)Display assembly (includes 2 WLAN antenna transceivers and cables)
For use in all countries and regions except Australia and New Zealand510100-001
For use only in Australia and New Zealand510100-011
(14)Power button board and cable574493-001
(15)Power connector and cable (included in Cable Kit)
(16)Battery board connector535754-001
(17)WLAN module
Broadcom 802.11a/b/g/n WLAN modules:
T1600 (1.66GHz, 667-MHz FSB, 1-MB L2 cache)
●
T1700 (1.83-GHz, 667-MHz FSB, 1-MB L2 cache)
●
T3000 (1.8-GHz, 800-MHz FSB, 1-MB L2 cache)
●
T3100 (1.9-GHz, 800-MHz FSB, 1-MB L2 cache)
●
Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados,
●
Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S.
Virgin Islands, and the United States
Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,
●
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British
Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the
Central African Republic, Chad, Chile, the People's Republic of China, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether
Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland,
Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao
Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the
United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
532324-001
534084-001
572925-001
572926-001
504664-001
504664-002
Broadcom 802.11b/g WLAN modules:
Broadcom 4312 802.11b/g WLAN module: For use in Antigua and Barbuda, Barbados,
●
Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S.
Virgin Islands, and the United States
504593-003
Computer major components19
ItemDescriptionSpare part number
Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use in all countries and regions482957-001
Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions480985-001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
●
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the
Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of
Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland,
Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the
United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
504593-004
Broadcom 4322 AGN 802.11a/b/g WLAN modules:
For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam,
●
Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
●
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the
Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of
Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland,
Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the
United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
518434-001
518434-002
20Chapter 3 Illustrated parts catalog
Loading...
+ 127 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.