HP ProBook 4325s, ProBook 4326s, ProBook 4425s Maintenance and Service Guide

HP ProBook 4325s Notebook PC
HP ProBook 4326s Notebook PC
HP ProBook 4425s Notebook PC

Maintenance and Service Guide

SUMMARY

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2010 Hewlett-Packard
Development Company, L.P.

AMD and ATI are trademarks of Advanced
Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under
license. Microsoft, Windows, and Windows
Vista are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

Second Edition: October 2011

First Edition: May 2010

Document Part Number: 602200-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 9

Identifying hardware ............................................................................................................................. 9

Top components ................................................................................................................................. 10

TouchPad .......................................................................................................................... 10

Lights ................................................................................................................................. 11

Buttons, speakers, switches, and fingerprint reader (select models only) ......................... 12

Keys ................................................................................................................................... 13

Front components .............................................................................................................................. 14

Right-side components ....................................................................................................................... 15

Left-side components ......................................................................................................................... 16

Bottom components ........................................................................................................................... 17

Display ................................................................................................................................................ 18

Wireless antennas (select models only) ............................................................................................. 19

Additional hardware components ....................................................................................................... 20

3 Illustrated parts catalog ............................................................................................................................... 21

Serial number label location ............................................................................................................... 21

Computer major components ............................................................................................................. 22

Display assembly components ........................................................................................................... 28

Plastics Kit .......................................................................................................................................... 30

Cable kit ............................................................................................................................................. 31

Mass storage devices ......................................................................................................................... 32

Miscellaneous parts ............................................................................................................................ 33

Sequential part number listing ............................................................................................................ 34

4 Removal and replacement procedures ....................................................................................................... 39

Preliminary replacement requirements ............................................................................................... 39

Tools required .................................................................................................................... 39

Service considerations ....................................................................................................... 39

v

Plastic parts ....................................................................................................... 39

Cables and connectors ..................................................................................... 40

Drive handling ................................................................................................... 40

Grounding guidelines ......................................................................................................... 41

Electrostatic discharge damage ........................................................................ 41

Packaging and transporting guidelines ............................................. 42

Workstation guidelines ..................................................................... 42

Equipment guidelines ....................................................................... 43

Component replacement procedures ................................................................................................. 44

Serial number label ............................................................................................................ 44

Computer feet .................................................................................................................... 44

Battery ............................................................................................................................... 45

SIM .................................................................................................................................... 46

Switch cover ...................................................................................................................... 47

Keyboard ........................................................................................................................... 49

Memory module ................................................................................................................. 51

Optical drive ....................................................................................................................... 53

Power button board ........................................................................................................... 55

Speakers ............................................................................................................................ 56

Palm rest ............................................................................................................................ 58

Hard drive .......................................................................................................................... 61

RTC battery ....................................................................................................................... 64

WLAN module .................................................................................................................... 65

Bluetooth module ............................................................................................................... 68

Heat sink and fan ............................................................................................................... 70

Processor ........................................................................................................................... 74

Power connector cable ...................................................................................................... 76

Display assembly ............................................................................................................... 77

Top cover ........................................................................................................................... 85

Modem module .................................................................................................................. 87

System board ..................................................................................................................... 89

USB connector board ........................................................................................................ 91

Modem module cable ........................................................................................................ 93

5 Computer Setup ............................................................................................................................................ 95

Computer Setup in Windows 7 ........................................................................................................... 95

Starting Computer Setup ................................................................................................... 95

Using Computer Setup ...................................................................................................... 95

Navigating and selecting in Computer Setup .................................................... 95

Restoring factory settings in Computer Setup ................................................... 96

Computer Setup menus ..................................................................................................... 97

vi

File menu .......................................................................................................... 97

Security menu ................................................................................................... 98

System Configuration menu .............................................................................. 99

Computer Setup in Windows Vista and Windows XP ...................................................................... 101

Starting Computer Setup ................................................................................................. 101

Using Computer Setup .................................................................................................... 101

Navigating and selecting in Computer Setup .................................................. 101

Restoring factory settings in Computer Setup ................................................. 102

Computer Setup menus ................................................................................................... 103

File menu ........................................................................................................ 103

Security menu ................................................................................................. 104

Diagnostics menu ............................................................................................ 105

System Configuration menu ............................................................................ 106

Computer Setup in Linux .................................................................................................................. 108

Starting Computer Setup ................................................................................................. 108

Using Computer Setup .................................................................................................... 108

Navigating and selecting in Computer Setup .................................................. 108

Restoring factory settings in Computer Setup ................................................. 109

Computer Setup menus ................................................................................................... 109

File menu ........................................................................................................ 109

Security menu ................................................................................................. 110

Diagnostics menu ............................................................................................ 111

System Configuration menu ............................................................................ 112

6 Specifications .............................................................................................................................................. 114

Computer specifications ................................................................................................................... 114

33.8-cm (13.3-in) display specifications ........................................................................................... 115

35.6-cm (14.0-in) display specifications ........................................................................................... 116

Hard drive specifications .................................................................................................................. 117

DVD ROM Drive specifications ........................................................................................................ 118

DVD±RW SuperMulti Double-Layer Drive with LightScribe specifications ....................................... 119

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive specifications .............................. 120

System resource specifications ........................................................................................................ 121

7 Backup and recovery .................................................................................................................................. 122

Windows 7 backup and recovery ..................................................................................................... 122

Backing up ....................................................................................................................... 122

Recovering ....................................................................................................................... 124

Backup and recovery in Windows Vista ........................................................................................... 125

Overview .......................................................................................................................... 125

Backing up your information ............................................................................................ 125

vii

Performing a recovery ..................................................................................................... 126

Using the Windows recovery tools ................................................................................... 126

Using f11 .......................................................................................................................... 127

Using a Windows Vista operating system DVD (purchased separately) ......................... 128

Backup and recovery in Windows XP .............................................................................................. 129

Overview .......................................................................................................................... 129

Backing up your information ............................................................................................ 129

Performing a recovery ..................................................................................................... 130

Recovering your information ........................................................................... 130

Recovering the operating system and programs ............................................ 130

Linux backup and recovery .............................................................................................................. 131

8 Connector pin assignments ....................................................................................................................... 132

Audio-in (microphone) ...................................................................................................................... 132

Audio-out (headphone) ..................................................................................................................... 133

External monitor ............................................................................................................................... 134

HDMI ................................................................................................................................................ 135

RJ-11 (modem) ................................................................................................................................ 136

RJ-45 (network) ................................................................................................................................ 137

Universal Serial Bus ......................................................................................................................... 138

eSATA/USB ...................................................................................................................................... 139

9 Power cord set requirements .................................................................................................................... 140

Requirements for all countries and regions ...................................................................................... 140

Requirements for specific countries and regions ............................................................................. 141

10 Recycling ................................................................................................................................................... 142

Battery .............................................................................................................................................. 142

Display .............................................................................................................................................. 142

Index ................................................................................................................................................................. 148

viii

1 Product description

Category Description HP

ProBook

4325s

UMA Discrete UMA

Product Name HP ProBook 4325s Notebook PC

NOTE: Discrete not for use in the People's Republic of

China.

HP ProBook 4326s Notebook PC

NOTE: For use in the People's Republic of China.

HP ProBook 4425s Notebook PC √

Processors AMD

AMD Phenom II Quad-Core Mobile Processors

● Phenom II P940 1.7 GHz, 2-MB L2 cache (25W) √√√

AMD Phenom II Triple-Core Mobile Processors

● Phenom II P860, 2.0 GHz, 1.5-MB L2 cache (25W) √√√

Phenom II P960 1.8 GHz, 2-MB L2 cache (25W) √√√

●

Phenom II P920 1.6 GHz, 2-MB L2 cache (25W) √√√

●

√

√

HP

ProBook

4326s

HP

ProBook

4425s

AMD Phenom II Dual-Core Mobile Processors

AMD Turion II Dual-Core Mobile Processors

● Turion II P560 2.5 GHz, 2-MB L2 cache (25W) √√√

AMD Athlon II Dual-Core Mobile Processors

Phenom II P840, 1.9 GHz, 1.5-MB L2 cache (25W) √√√

●

Phenom II P820, 1.8 GHz, 1.5-MB L2 cache (25W) √√√

●

Phenom II P650, 2.6 GHz, 2-MB L2 cache (25W) √√√

●

Turion II P540 2.4 GHz, 2-MB L2 cache (25W) √√√

●

Turion II P520 2.3 GHz, 2-MB L2 cache (25W) √√√

●

Athlon II P360 2.3 GHz, 1-MB L2 cache (25W) √√√

●

Athlon II P340 2.2 GHz, 1-MB L2 cache (25W) √√√

●

1

Category Description HP

ProBook

4325s

UMA Discrete UMA

HP

ProBook

4326s

HP

ProBook

4425s

● Athlon II P320 2.1 GHz, 1-MB L2 cache (25W)

AMD V-Series Single-Core Processors

● V140 2.3 GHz, 512-KB L2 cache (25W) √√√

Chipsets AMD √√√

● RS880M √ √

Graphics ATI Mobility Radeon™ HD 4250

ATI Mobility Radeon™ HD 530v

ATI Mobility Radeon HD 6370 √

ATI Mobility Radeon HD 5470 √

V160 2.4 GHz, 512-KB L2 cache (25W) √√√

●

V120 2.2 GHz, 512-KB L2 cache (25W) √√√

●

RS880MD √

●

SB820 √√√

●

Universal Memory Architecture (UMA) graphics subsystem
integrated with shared video memory (dynamically allocated)

AMD discrete graphics ATI-M93S3-LP with Hypermemory
support; 512-MB DDR3, 800 MHz

√√√

√ √

√

Panels All display panel assemblies support privacy filter √√√

LED backlight √√√

● 33.8-cm (13.3-in) HD BrightView √√

● 33.8-cm (13.3-in) HD (1366×768 resolution) red √√

● 33.8-cm (13.3-in) HD AG with webcam, red √√

● 35.6-cm (14.0-in) HD BrightView with webcam √

● 35.6-cm (14.0-in) HD BrightView, red √

33.8-cm (13.3-in) HD (1366×768 resolution) √√

●

33.8-cm (13.3-in) HD BrightView with webcam √√

●

33.8-cm (13.3-in) HD AG with webcam √√

●

33.8-cm (13.3-in) HD BrightView, red √√

●

33.8-cm (13.3-in) HD BrightView with webcam, red √√

●

35.6-cm (14.0-in) HD (1366×768 resolution) √

●

35.6-cm (14.0-in) HD BrightView √

●

35.6-cm (14.0-in) HD AG with webcam √

●

35.6-cm (14.0-in) HD (1366x768), red √

●

2 Chapter 1 Product description

Category Description HP

ProBook

4325s

UMA Discrete UMA

HP

ProBook

4326s

HP

ProBook

4425s

● 35.6-cm (14.0-in) HD BrightView with webcam, red

Memory 2 customer-accessible/upgradable SODIMM memory module

Supports dual-channel memory √√√

PC3-10600, 1333-MHz, DDR3 √√√

Supports the following configuration:

35.6-cm (14.0-in) HD AG with webcam, red √

●

slots

● 8192-MB total system memory (4096-MB × 2, dual-

channel)

4096-MB total system memory (4096-MB × 1)

●

● 4096-MB total system memory (2048-MB × 2, dual

channel)

3072-MB total system memory (2048-MB + 1024-MB,

●

dual channel)

2048-MB total system memory (2048-MB × 1)

●

2048-MB total system memory (1024-MB × 2, dual

●

channel)

1024-MB total system memory (1024-MB × 1)

●

√

√√√

√√√

Hard drives Supports 9.5-mm, 6.35-cm (2.50-in) hard drives √√√

Customer-accessible √√√

Serial ATA √√√

Supports the following drives:

640-GB, 5400-rpm

●

500-GB, 7200-rpm

●

● 320-GB, 7200-rpm

250-GB, 7200-rpm

●

HP 3D DriveGuard (not available on Linux) √√√

Optical drives Fixed √√√

12.7-mm (0.50-in) tray load √√√

Supports option of no optical drive √√√

Supports the following drives:

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL

●

Drive

NOTE: Not available with UMA base model and Window XP.

√√√

√√√

3

Category Description HP

ProBook

4325s

UMA Discrete UMA

HP

ProBook

4326s

HP

ProBook

4425s

● DVD±RW SuperMulti Double-Layer Drive with

LightScribe

● DVD ROM Drive √√√

Diskette drive Supports external USB diskette drive only √√√

Audio/Visual HD audio - IDT 92HD80 √√√

Integrated microphone √√√

Two stereo speakers √√√

Integrated 2.0-megapixel webcam (fixed focus) √√√

Headphone and microphone jacks √√√

Modem High-speed 56k modem √√√

High-speed 56k modem for use in Brazil √√

Modem cable not included √√√

Supports no modem option √√√

Ethernet Realtek 10/100/1000 Ethernet network interface card (NIC) √√√

S3/S4/S5 wake on LAN (AC only mode) √√√

S3/S4/S5 wake on LAN (AC only mode) √√√

Ethernet cable not included √√√

√√√

Wireless Integrated WLAN options by way of wireless module:

Support for the following WLAN formats:

Broadcom 802.11b/g

●

Broadcom 802.11b/g/n 1x1

●

● Atheros 802.11b/g/n 1x1

● Realtek 802.11b/g/n 1x1

2 WLAN antennas built into display assembly √√√

Support for no-WLAN option √√√

Integrated personal area network (PAN) options by way of Bluetooth® module:

Support for no-WPAN option √√√

Broadcom Bluetooth 2.1 + EDR √√√

Integrated WWAN options by way of WWAN module:

WWAN module UNDP with 2 antennas (not available with

Two five-band WWAN antennas built into display assembly √

Linux)

√√√

√

4 Chapter 1 Product description

Category Description HP

ProBook

4325s

UMA Discrete UMA

HP

ProBook

4326s

HP

ProBook

4425s

Subscriber identity module (SIM) security (customer-

External media
cards

Media Card Reader supporting Memory Stick (MS), Memory

Ports Audio-in (stereo microphone) √√√

Audio-out (stereo headphone) √√√

RJ-11 (modem) √√√

RJ-45 (Ethernet, includes link and activity lights) √√√

USB 2.0 (3) √√√

Combo eSATA/USB 2.0 (1) √√√

HDMI √√√

VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution

Multi-pin AC power √√√

Keyboard and
pointing devices

accessible in battery bay)

One ExpressCard slot (34 mm) √√√

Stick Pro (MSP), Secure Digital (SD) Memory Card, Secure
Digital High Capacity (SDHC) Memory Card, MultiMediaCard
(MMC), and xD-Picture Card formats

at 75-GHz (hot plug/unplug with auto-detect)

33.8-cm (13.3-in) keyboard with TouchPad √√

√

√√√

√√√

35.6-cm (14.0-in) keyboard with TouchPad √

TouchPad only, with 2 TouchPad buttons and vertical scrolling

Power
requirements

90-W AC adapter with localized cable plug support (3-wire

9-cell, 93-Wh Li-ion battery √√ √

6-cell, 47-Wh Li-ion battery √√ √

Security Supports Kensington security lock √√ √

Operating
system

Windows 7 Professional 32 (with Windows XP Professional

Windows 7 Professional 32 with MS Basics (Japan only) √√

Windows 7 Home Premium 32 with MS Basics (Japan only) √√

Windows Vista Business 32 with MS Basics (Japan only) √√

(taps enabled as default)

65-W AC adapter with localized cable plug support (3-wire
plug with ground pin)

plug with ground pin)

Preinstalled:

NOTE: Windows Vista® includes SP2 and Windows® XP

Pro includes SP3 (Ver 2)

images) with MS Basics (Japan only)

√√√

√ √

√

√√

5

Category Description HP

ProBook

4325s

UMA Discrete UMA

HP

ProBook

4326s

HP

ProBook

4425s

Windows Vista Home Basic 32 with MS Basics (Japan only)

FreeDOS √√√

RedFlag Linux (People's Republic of China only) √√

SUSE Linux (SLED11) √√√

Preinstalled with Office:

Windows 7 Starter with Office 2007 Ready (excludes Japan) √√√

Windows 7 Starter with Office 2007 Ready - EDGI (available

for Argentina, Brazil - English, Brazil, Latin America, Latin
America - English, Russia, India, Asia Pacific, Thailand)

Windows 7 Home Basic 32 with Office 2007 Ready (excludes

Japan)

Windows 7 Home Basic with Office 2007 Ready - EDGI

(available for Argentina, Brazil - English, Brazil, Latin America,
Latin America - English, Russia, People's Republic of China,
India, Asia Pacific, Thailand)

Windows 7 Home Premium 32 with Office 2007 Ready

(excludes Japan)

Windows 7 Home Premium with Office 2007 Ready - EDGI

(available for Argentina, Brazil - English, Brazil, Latin America,
Latin America - English, Russia, People's Republic of China,
Hong Kong, India, Asia Pacific, Thailand)

√√

√√√

√√√

√√√

√√√

√√√

Windows 7 Home Premium 32 with Office 2007 Personal

(Japan only)

Windows 7 Home Premium 32 with Office 2007 Personal with

PowerPoint (Japan only)

Windows 7 Home Premium 32 with Office 2007 Professional

(Japan only)

Windows 7 Professional 32 with Office 2007 Ready (excludes

Japan)

Windows 7 Professional 32 with Office 2007 Ready - EDGI

(available for Argentina, Brazil - English, Brazil, Latin America,
Latin America - English, Russia, People's Republic of China,
Hong Kong, India, Asia Pacific, Thailand)

Windows 7 Professional 32 with Office 2007 Personal (Japan

only)

Windows 7 Professional 32 with Office 2007 Personal with

PowerPoint (Japan only)

Windows 7 Professional 32 with Office Professional (Japan

only)

Windows 7 Professional (with Windows XP Professional

images) with Office 2007 Ready (excludes Japan)

√√

√√

√√

√√√

√√√

√√

√√

√√

√√√

6 Chapter 1 Product description

Category Description HP

ProBook

4325s

UMA Discrete UMA

HP

ProBook

4326s

HP

ProBook

4425s

Windows 7 Professional (with Windows XP Professional

images) with Office 2007 Ready - EDGI (available for
Argentina, Brazil - English, Brazil, Latin America, Latin
America - English, Russia, People's Republic of China, Hong
Kong, India, Asia Pacific, Thailand)

Windows 7 Professional (with Windows XP Professional

images) with Office 2007 Personal (Japan only)

Windows 7 Professional (with Windows XP Professional

images) with Office 2007 Personal with PowerPoint (Japan
only)

Windows 7 Professional (with Windows XP Professional

images) with Office 2007 Professional (Japan only)

Windows Vista Home Basic 32 with Office 2007 Ready

(excludes Japan)

Windows Vista Home Basic 32 with Office 2007 Personal

(Japan only)

Windows Vista Home Basic 32 with Office 2007 Personal with

PowerPoint (Japan only)

Windows Vista Home Basic 32 with Office 2007 Professional

(Japan only)

Windows Vista Business 32 with Office 2007 Ready (excludes

Japan)

√√√

√√

√√

√√

√√√

√√√

√√√

√√√

√√√

Windows Vista Business 32 with Office 2007 Personal (Japan

only)

Windows Vista Business 32 with Office 2007 Personal with

PowerPoint (Japan only)

Windows Vista Business 32 with Office Professional (Japan

only)

Restore media:

Windows 7 Professional 64 √√√

Windows 7 Professional 32 √√√

Windows 7 Home Premium 32 √√√

Windows 7 Home Basic 32 √√√

Windows 7 Starter √√√

Windows Vista Business 32 √√√

Windows Vista Home Basic 32 √√√

Windows XP Professional √√√

Microsoft Office Ready DVD √√√

DRDVD Windows 7 Home Premium/Windows 7 Professional √√√

√√√

√√√

√√√

7

Category Description HP

ProBook

4325s

UMA Discrete UMA

HP

ProBook

4326s

HP

ProBook

4425s

DRDVD Windows 7 Starter/Windows 7 Home Basic

DRDVD Windows XP Professional √√√

DRDVD Windows Vista √√√

Red Flag Linux (in the People's Republic of China only) √√√

SUSE Linux √√√

Certified: Microsoft® WHQL √√√

Web Support:

Windows 7 Professional 64 √√√

Windows Vista Business 64 √√√

Serviceability End-user replaceable parts:

AC adapter √√√

Battery (system) √√√

Bluetooth module √√√

Keyboard √√√

Speaker assembly √√√

Hard drive √√√

√√√

Memory module √√√

Optical drive √√√

WLAN module √√√

WWAN module √ √

WWAN SIM √ √

8 Chapter 1 Product description

2 External component identification

Identifying hardware

Components included with the computer may vary by region and model. The illustrations in this
chapter identify the standard features on most computer models.

NOTE: Your computer may look slightly different from the illustrations in this section.

Use the following instructions to see a list of hardware installed in the computer.

In Windows® 7:

▲ Select Start > Control Panel > System and Security > Device Manager.

You can also add hardware or modify device configurations using Device Manager.

NOTE: Windows includes the User Account Control feature to improve the security of your

computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.

In Windows Vista®:

1. Select Start > Computer > System Properties.

2. In the left pane, click Device Manager.

You can also add hardware or modify device configurations using Device Manager.

NOTE: Windows includes the User Account Control feature to improve the security of your

computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.

In Windows XP:

1. Select Start > My Computer.

2. In the left pane of the System Tasks window, select View system information.

3. Select Hardware tab > Device Manager.

You can also add hardware or modify device configurations using Device Manager.

Identifying hardware 9

Top components

TouchPad

Component Description

(1) TouchPad off indicator To turn the TouchPad zone on and off, quickly double-tap the

(2) TouchPad zone* Moves the pointer and selects or activates items on the screen.

(3) Left TouchPad button* Functions like the left button on an external mouse.

(4) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel >
Printers and Other Hardware > Mouse.

TouchPad off indicator.

NOTE: When the TouchPad zone is active, the light is off.

10 Chapter 2 External component identification

Lights

Component Description

(1) TouchPad off indicator

(2) Caps lock light On: Caps lock is on.

(3) HP QuickLook light Blinking: QuickLook is being opened or closed.

(4) HP QuickWeb light Blinking: The Web browser is being opened or closed.

(5) Power light

(6) Wireless light

Amber: The TouchPad is off.

●

● Off: The TouchPad is on.

On: The computer is on.

●

● Blinking: The computer is in Standby.

● Off: The computer is off or in Hibernation.

White: An integrated wireless device, such as a wireless

●

local area network (WLAN) device and/or a Bluetooth®
device, is on.

Amber: All wireless devices are off.

●

Top components 11

Buttons, speakers, switches, and fingerprint reader (select models only)

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) Speakers (2) Produce sound.

(2) Internal display switch Turns off the display if the display is closed while the power is on.

(3) Power button ● When the computer is off, press the button to turn on the

(4) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password

computer.

● When the computer is on, press the button to shut down the

computer.

When the computer is in Standby, press the button briefly to

●

exit Standby.

● When the computer is in Hibernation, press the button

briefly to exit Hibernation.

If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the power
button for at least 5 seconds to turn off the computer.

To learn more about your power settings and how to change
them, select Start > Control Panel > Performance and
Maintenance > Power Options.

logon.

12 Chapter 2 External component identification

Keys

Component Description

(1) esc key Displays system information when pressed in combination with

(2) fn key Executes frequently used system functions when pressed in

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the cursor.

(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when

(6) Function keys Execute frequently used system functions when pressed in

the fn key.

combination with a function key or the esc key.

pressed in combination with the fn and num lk keys.

combination with the fn key.

Top components 13

Front components

Component Description

(1) Drive light ● Blinking white: The hard drive or optical drive is being

(2) Media Card Reader Supports the following optional digital card formats:

(3) Audio-out (headphone) jack Produces sound when connected to optional powered stereo

(4) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo

accessed.

Amber: HP 3D DriveGuard has temporarily parked the hard

●

drive.

● Memory Stick

Memory Stick Duo (adapter required)

●

Memory Stick Pro (adapter required)

●

● MultiMediaCard (MMC)

Secure Digital (SD) Memory Card

●

xD-Picture Card (XD)

●

● xD-Picture Card (XD) Type H

xD-Picture Card (XD) Type M

●

speakers, headphones, ear buds, a headset, or television audio.

NOTE: When a device is connected to the headphone jack, the

computer speakers are disabled.

array microphone, or monaural microphone.

14 Chapter 2 External component identification

Right-side components

Component Description

(1) USB ports (2) Connect optional USB devices.

(2) RJ-11 (modem) jack (select models only) Connects a modem cable.

(3) Optical drive light (select models only) Blinking: The optical drive is being accessed.

(4) Optical drive (select models only) Reads optical discs and, on select models, also writes to optical

discs.

Right-side components 15

Left-side components

Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

(2) Power connector Connects an AC adapter.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or stolen.

(3) AC adapter light

(4) Vent Enables airflow to cool internal components.

(5) External monitor port Connects an external VGA monitor or projector.

(6) RJ-45 (network) jack Connects a network cable.

(7) HDMI port Connects an optional HDMI device.

(8) Combo eSATA/USB port Connects an optional USB device or high-performance eSATA

(9) USB port Connects optional USB device.

(10) ExpressCard slot Supports optional ExpressCards.

On: The computer is connected to external power and the

●

battery is charging.

Off: The computer is not connected to external power.

●

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.

components, such as an eSATA external hard drive.

16 Chapter 2 External component identification

Bottom components

Component Description

(1) Battery release latches (2) Release the battery from the battery bay.

(2) Battery bay Holds the battery.

(3) SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM

slot is located inside the battery bay.

Bottom components 17

Display

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) Internal display switch Turns off the display if the display is closed while the power is on.

(2) Internal microphone Records sound.

(3) Webcam light (select models only) On: The webcam is in use.

(4) Webcam (select models only) Records video and captures still photographs.

18 Chapter 2 External component identification

Wireless antennas (select models only)

The antennas send and receive signals from one or more wireless devices. These antennas are not
visible from the outside of the computer.

Component Description

(1) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless

(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions.

wide area networks (WWANs).

local area networks (WLANs).

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. These notices are located in Help and Support.

Wireless antennas (select models only) 19

Additional hardware components

Component Description

(1) Power cord* Connects an AC adapter to an AC outlet.

(2) Battery* Powers the computer when the computer is not plugged into an

external power source.

(3) AC adapter Converts AC power to DC power.

*Batteries and power cords vary in appearance by country or region.

20 Chapter 2 External component identification

3 Illustrated parts catalog

Serial number label location

When ordering parts or requesting information, the serial number label, located on the bottom of the
computer, provides important information that you may need when contacting technical support.

(1) Product name (4) Warranty period

(2) Serial number (5) Model description (select models)

(3) Product number

Serial number label location 21

Computer major components

22 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(1) Display assembly (includes 2 WLAN antennas and cables and, on select computer models, 2 WWAN antennas

and cables)

NOTE: WWAN is available only on select models with 33.8-cm 13.3-in displays.

For use in black models:

● 33.8-cm (13.3-in) HD BrightView 599554-001

● 33.8-cm (13.3-in) HD (1366x768 resolution) , red 608736-001

● 35.6-cm (14.0-in) HD BrightView with webcam 608131-001

For use in red models:

● 33.8-cm (13.3-in) HD BrightView 608737-001

● 35.6-cm (14.0-in) HD (1366x768 resolution) 608740-001

33.8-cm (13.3-in) HD (1366x768 resolution) 599553-001

●

33.8-cm (13.3-in) HD BrightView with webcam 608127-001

●

33.8-cm (13.3-in) HD AG with webcam 608128-001

●

35.6-cm (14.0-in) HD (1366x768 resolution) 599559-001

●

35.6-cm (14.0-in) HD BrightView 599560-001

●

35.6-cm (14.0-in) HD AG with webcam 608132-001

●

33.8-cm (13.3-in) HD BrightView with webcam 608730-001

●

33.8-cm (13.3-in) HD AG with webcam 608731-001

●

35.6-cm (14.0-in) HD BrightView 608741-001

●

35.6-cm (14.0-in) HD BrightView with webcam 608734-001

●

● 35.6-cm (14.0-in) HD AG with webcam 608735-001

For use in champagne models:

● 33.8-cm (13.3-in) HD (1366x768 resolution) with a webcam 625718-001

(2) Switch cover

For use in black models:

● For with 33.8-cm

For use in red models:

● For with 33.8-cm (13.3-in) displays 607652-001

For use in champagne models:

33.8-cm (13.3-in) HD (1366x768 resolution) 625690-001

●

33.8-cm (13.3-in) HD BrightView 625692-001

●

33.8-cm (13.3-in) HD BrightView with a webcam 625719-001

●

For with 35.6-cm (14.0-in) displays 599568-001

●

(13.3-in) displays 599567-001

For with 35.6-cm (14.0-in) displays 607653-001

●

Computer major components 23

Item Description Spare part number

(3) Power button board (with cable) 599517-001

(4) Keyboard

In computer models with 33.8-cm (13.3-in) displays:

● For use in Japan 599572-291

● For use in Thailand 599572-281

In computer models with 35.6-cm (14.0-in) displays:

● For use in Brazil 599573-201

● For use in the United States 599573-001

(5) Palm rest (includes TouchPad)

For with 33.8-cm (13.3-in) displays 625716-001

●

For use in Greece 599572-DJ1

●

For use in Korea 599572-AD1

●

For use in Taiwan 599572-AB1

●

For use in the United States 599572-001

●

For use in Canada (French) 599573-121

●

For use in Latin America 599573-161

●

For use in black models:

● For use with fingerprint reader and 33.8-cm (13.3-in) displays 599549-001

● For use with 35.6-cm (14.0-in) displays 599552-001

For use in red models:

● For use with 33.8-cm (13.3-in) displays 607650-001

For use in champagne models:

(6) Top heat shield/bracket (included with top cover)

(7) Fan 599544-001

(8) Processor heat sink

For use with 33.8-cm (13.3-in) displays 599551-001

●

For use with fingerprint reader and 35.6-cm (14.0-in) displays 599550-001

●

For use with fingerprint reader and 33.8-cm (13.3-in) displays 607648-001

●

For use with fingerprint reader and 35.6-cm (14.0-in) displays 607649-001

●

For use with 35.6-cm (14.0-in) displays 607651-001

●

For use with fingerprint reader and 33.8-cm (13.3-in) displays 625712-001

●

For use with

●

33.8-cm (13.3-in) displays 625714-001

For use with discrete graphics subsystems 615575-001

For use with Unified Memory Architecture (UMA) graphics subsystems 615576-001

24 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(9) Memory module (PC3-10600, 1333-MHz, DDR3, shared)

4096-MB 599092-001

2048-MB 598856-002

(10) Bluetooth module cable (included in

(11) Bluetooth module (without cable) 537921-001

(12) Modem module

NOTE: The modem module spare part kit does not include a modem module cable. The

modem module cable is included in the Cable kit. See
Cable Kit spare part information.

(13) WLAN module

Atheros AR 9285 802.11b/g/n 605560-005

Broadcom BCM94313HMG2L 802.11b/g/n 593836-001

Broadcom 4312G 802.11b/g WiFi Adapter

For use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the

U.S. Virgin Islands

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,

Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia,
Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati,
Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the
Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and
the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan,
Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Cable kit on page 31, part number 599525-001)

628824-001

Cable kit on page 31 for more

504593-003

504593-004

Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter 593533-001

Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter

(Bluetooth 3.0+high-speed ready)

Broadcom 4313/2070 802.11b/g/n (1x1) and Bluetooth high-speed Half Mini Card 600370-001

(14) WWAN module, Qualcomm EV-DO HSPA 531993-001

(15) RTC battery 599516-001

602992-001

Computer major components 25

Item Description Spare part number

(16) Top cover

For use with 33.8-cm (13.3-in) displays 599569-001

For use with 35.6-cm (14.0-in) displays 599570-001

(17) Processor (includes replacement thermal material)

AMD Phenom II processors:

● P960, 1.8Ghz 634689-001

● P860, 2.0Ghz 634688-001

● P650, 2.6Ghz 634687-001

AMD Turion II processors:

● P540, 2.4GHz 616347-001

AMD Athlon II processors:

● P360, 2.3GHz 636635-001

AMD Sempron processor:

P940, 1.7Ghz 616336-001

●

P920, 1.6Ghz 594170-001

●

P840, 1.9Ghz 616335-001

●

P820, 1.8Ghz 594167-001

●

P560, 2.5GHz 634691-001

●

P520, 2.3GHz 594173-001

●

P340, 2.2GHz 616343-001

●

P320, 2.1GHz 594165-001

●

N120, 2.2GHz 594171-001

●

AMD single-core processors:

● V160. 2.4GHz 636634-001

(18) System board (includes replacement thermal material)

For use in all countries and regions except for Russia and the People's Republic of China

V140. 2.3GHz 616333-001

●

For use with ATI Mobility Radeon HD 530v discrete graphics and 33.8-cm (13.3-in)

●

displays

For use with ATI Mobility Radeon HD 5470 discrete graphics and 33.8-cm (13.3-in)

●

displays

For use with ATI Mobility Radeon HD 6370 discrete graphics and 33.8-cm (13.3-in)

●

displays

For use with UMA graphics subsystem and 33.8-cm (13.3-in) displays 607655-001

●

For use with UMA graphics subsystem and 35.6-cm (14.0-in) displays 607656-001

●

26 Chapter 3 Illustrated parts catalog

607654-001

628489-001

628619-001

Item Description Spare part number

For use in only Russia and the People's Republic of China:

(19) Power connector board with cable 599517-001

(20) RJ11 (modem) cable (see Cable kit)

(21) Speakers

● For use with 33.8-cm (13.3-in) displays 599566-001

(22) USB connector board and cable 599524-001

(23) ExpressCard slot bezel (included in Plastics kit, see

(24) Base enclosure

For use in computer models with 33.8-cm (13.3-in) displays 599514-001

For use in computer models with 35.6-cm (14.0-in) displays 599515-001

(25) Battery

For use with ATI Mobility Radeon HD 530v discrete graphics and 33.8-cm (13.3-in)

●

displays

For use with ATI Mobility Radeon HD 5470 discrete graphics and 33.8-cm (13.3-in)

●

displays

For use with ATI Mobility Radeon HD 6370 discrete graphics and 33.8-cm (13.3-in)

●

displays

For use with UMA graphics subsystem and 33.8-cm (13.3-in) displays 614963-001

●

For use with 35.6-cm (14.0-in) displays 605559-001

●

Plastics Kit on page 30)

614962-001

628490-001

628620-001

9-cell, 93-Wh (2.8Ah) Li-ion 593573-001

6-cell, 47-Wh (2.2Ah) Li-ion 593572-001

(26) Hard drive (includes hard drive bracket)

750-GB, 5400-rpm 634250-001

640-GB, 5400-rpm 631160-001

500-GB, 7200-rpm 634919-001

320-GB, 7200-rpm 603783-001

250-GB, 7200-rpm 599541-001

Hard Drive Hardware Kit (not illustrated) 630889-001

(27) SIM (provided by your wireless vendor for use with WWAN option)

(28) Optical drive (includes bezel)

Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 599538-001

DVD±RW SuperMulti Double-Layer Drive with LightScribe 599540-001

DVD ROM Drive 599539-001

Battery Latch Kit (not illustrated) 657098-001

Optical drive connector for use in 35.6-cm (14.0-in) models (not illustrated) 632213-001

Computer major components 27

Display assembly components

Item Description Spare part number

(1) Display bezel

● For 33.8-cm (13.3-in) displays with webcam 599530-001

● For 35.6-cm (14.0-in) displays without webcam 599533-001

For 35.6-cm (14.0-in) displays with webcam 599531-001

●

For 33.8-cm (13.3-in) displays without webcam 599532-001

●

28 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(2) Webcam module 617666-001

(3) Display panel (also included with display assembly; see

on page 22)

● 35.6-cm (14.0-in), HD, BrightView 592144-001

(4) Display hinge kit

(5) Display cable (includes microphone and, on select models, webcam connector)

● Display cable for 33.8-cm (13.3-in) displays without webcam 605557-001

(6) WLAN antennas and cables (included with back cover)

(7) WWAN antennas and cables (included with back covers used with WWAN option)

33.8-cm (13.3-in), HD, BrightView 588160-001

●

33.8-cm (13.3-in), HD, Anti-Glare 623175-001

●

35.6-cm (14.0-in), HD, Anti-Glare 623176-001

●

Display hinge and panel bracket (left and right) for 33.8-cm (13.3-in) displays 599536-001

●

Display hinge and panel bracket (left and right) for 35.6-cm (14.0-in) displays 599537-001

●

Display cable for 33.8-cm (13.3-in) displays with webcam 599534-001

●

Display cable for 35.6-cm (14.0-in) displays with webcam 605558-001

●

Display cable for 35.6-cm (14.0-in) displays without webcam 599535-001

●

Display cable for 33.8-cm (13.3-in) displays with webcam without WWAN 616070-001

●

Computer major components

(8) Display back cover

For use on black models:

● For 35.6-cm (14.0-in) displays with webcam and without WWAN 605556-001

For use on red models:

● For 33.8-cm (13.3-in) displays without WWAN 607643-001

● For 35.6-cm (14.0-in) displays with webcam and without WWAN 607646-001

For use on champagne models:

● For 33.8-cm (13.3-in) displays with webcam and without WWAN 625699-001

For 33.8-cm (13.3-in) displays without WWAN 599526-001

●

For 35.6-cm (14.0-in) displays without WWAN 599527-001

●

For 33.8-cm (13.3-in) displays with webcam and without WWAN 607094-001

●

For 33.8-cm (13.3-in) displays with webcam and without WWAN 607644-001

●

For 33.8-cm (14.0-in) displays without WWAN 607645-001

●

For 33.8-cm (13.3-in) displays without WWAN 625698-001

●

Display assembly components 29

Plastics Kit

Item Description Spare part number

Plastics Kit: 599563-001

(1) ExpressCard slot bezel

(2) Optical drive blank (used with no ODD option)

RJ11 (modem) connector blank (not illustrated, used with No-Modem option)

30 Chapter 3 Illustrated parts catalog

Cable kit

Item Description Spare part number

Cable kit: 599525-001

(1) Power cable

(2) Bluetooth cable

(3) RJ-11 (modem) jack cable

Cable kit 31

Mass storage devices

Item Description Spare part number

(1) Hard drive (includes bracket)

750-GB, 5400-rpm 634250-001

640-GB, 5400-rpm 631160-001

500-GB, 7200-rpm 634919-001

320-GB, 7200-rpm 603783-001

250-GB, 7200-rpm 599541-001

Hard Drive Hardware Kit 630889-001

(2) Optical drive (includes bezel)

Blu-ray Disc ROM Drive with SuperMulti DVD ±R/RW Double-Layer 599538-001

DVD±RW SuperMulti Double-Layer Drive with LightScribe 599540-001

DVD-ROM Drive 599539-001

32 Chapter 3 Illustrated parts catalog

Miscellaneous parts

Description Spare part number

AC adapters

65-W, 3-pin Smart AC adapter

For use in all countries and regions except India 609939-001

●

For use in India 609948-001

●

90-W Slimline AC adapter

For use in all countries and regions except India 609940-001

●

For use in India 609947-001

●

Power cords (AC power, 3-pin, black, 1.83 m)

For use in Argentina 490371-D01

●

For use in Austria 490371-011

●

● For use in Brazil 490371-202

For use in India 490371-D61

●

For use in Japan 490371-291

●

● For use in North America 490371-001

For use in the People's Republic of China 490371-AA1

●

For use in South Korea 490371-AD1

●

● For use in Taiwan 490371-AB1

For use in the United Kingdom and Singapore 490371-031

●

Rubber kit (includes display bumpers, display screw covers, base enclosure feet, and display
hinge bumpers)

Screw kit, includes:

● T8 slotted-torx M2.5x6.5

● T8 slotted-torx M2.5x5.0

● T8 slotted-torx M2.5x3.0

Phillips P1 M2.5x5.0

●

Phillips P1 M2.5x3.0

●

Phillips P1 M2.0x3.0

●

Phillips P0 M2.0x2.5

●

● Phillips M3.0x3.5

599564-001

599565-001

Miscellaneous parts 33

Sequential part number listing

Spare part
number

490371-001 Power cord (AC power, 3-pin, black, 1.83 m), for use in North America

490371-011 Power cord (AC power, 3-pin, black, 1.83 m), for use in Austria

490371-031 Power cord (AC power, 3-pin, black, 1.83 m), for use in the United Kingdom and Singapore

490371-202 Power cord (AC power, 3-pin, black, 1.83 m), for use in Brazil

490371-291 Power cord (AC power, 3-pin, black, 1.83 m), for use in Japan

490371-AA1 Power cord (AC power, 3-pin, black, 1.83 m), for use in the People's Republic of China

490371-AB1 Power cord (AC power, 3-pin, black, 1.83 m), for use in Taiwan

490371-AD1 Power cord (AC power, 3-pin, black, 1.83 m), for use in South Korea

490371-D01 Power cord (AC power, 3-pin, black, 1.83 m), for use in Argentina

490371-D61 Power cord (AC power, 3-pin, black, 1.83 m), for use in India

504593-003 Broadcom 4312G 802.11b/g WiFi Adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico,

504593-004 Broadcom 4312G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola,

Description

the United States, and the U.S. Virgin Islands

Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's
Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania,
Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad
and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the
United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe

531993-001 WWAN module, Qualcomm EV-DO HSPA

537921-001 Bluetooth module (without cable)

588160-001 Display panel, 33.8-cm (13.3-in), HD, BrightView

592144-001 Display panel, 35.6-cm (14.0-in), HD, BrightView

593533-001 Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter

593572-001 Battery, 6-cell, 47-Wh (2.2Ah) Li-ion

593573-001 Battery, 9-cell, 93-Wh (2.8Ah) Li-ion

593836-001 Broadcom BCM94313HMG2L 802.11b/g/n

34 Chapter 3 Illustrated parts catalog

Spare part
number

594165-001 Athlon II P320 processor, 2.1GHz

594167-001 Phenom II P820 processor, 1.8Ghz

594170-001 Phenom II P920 processor, 1.6Ghz

594171-001 Sempron N120 processor, 2.2GHz

594173-001 Turion II P520 processor, 2.3GHz

598856-002 Memory module (PC3-10600 shared), 2048-MB

599092-001 Memory module (PC3-10600 shared), 4096-MB

599514-001 Base enclosure, for use with 33.8-cm (13.3-in) models

599515-001 Base enclosure, for use in 35.6-cm (14.0-in) models

599516-001 RTC battery

599517-001 Power connector board with cable

599524-001 USB board and cable

599525-001 Cable kit

599526-001 Display back cover for 33.8-cm (13.3-in) displays without WWAN

599527-001 Display back cover for 35.6-cm (14.0-in) displays without WWAN

Description

599530-001 Display bezel for 33.8-cm (13.3-in) models with webcam

599531-001 Display bezel for 35.6-cm (14.0-in) models with webcam

599532-001 Display bezel for 33.8-cm (13.3-in) models without webcam

599533-001 Display bezel for 35.6-cm (14.0-in) models without webcam

599534-001 Display cable for 33.8-cm (13.3-in) displays with webcam

599535-001 Display cable for 35.6-cm (14.0-in) displays without webcam

599536-001 Display hinge and bracket (left and right) for 33.8-cm (13.3-in) models

599537-001 Display hinge and bracket (left and right) for 35.6-cm (14.0-in) models

599538-001 Blu-ray Disc ROM Drive with SuperMulti DVD ±R/RW Double-Layer

599539-001 DVD ROM Drive

599540-001 DVD±RW SuperMulti Double-Layer Drive with LightScribe

599541-001 Hard drive, 250-GB, 7200-rpm

599544-001 Fan

599549-001 Palm rest with Touchpad and fingerprint reader for use with 33.8-cm (13.3-in) displays

599550-001 Palm rest with Touchpad and fingerprint reader for use with 35.6-cm (14.0-in) displays

599551-001 Palm rest with Touchpad for use with 33.8-cm (13.3-in) displays, red

599552-001 Palm rest with Touchpad for use with 35.6-cm (14.0-in) displays

599553-001 Display assembly, 33.8-cm (13.3-in) HD (1366x768 resolution)

599554-001 Display assembly, 33.8-cm (13.3-in) HD BrightView

Sequential part number listing 35

Spare part
number

599559-001 Display assembly, 35.6-cm (14.0-in) HD (1366x768 resolution)

599560-001 Display assembly, 35.6-cm (14.0-in) HD BrightView

599563-001 Plastics kit

599564-001 Rubber kit

599565-001 Screw kit

599566-001 Speaker assembly, 33.8-cm (13.3-in)

599567-001 Switch cover, 33.8-cm (13.3-in)

599568-001 Switch cover, 35.6-cm (14.0-in)

599569-001 Top cover, for use with 33.8-cm (13.3-in) models

599570-001 Top cover, for use with 35.6-cm (14.0-in) models

599572-001 Keyboard, 33.8-cm (13.3-in), for use in the United States

599572-281 Keyboard, 33.8-cm (13.3-in), for use in Thailand

599572-291 Keyboard, 33.8-cm (13.3-in), for use in Japan

599572-AB1 Keyboard, 33.8-cm (13.3-in), for use in Taiwan

599572-AD1 Keyboard, 33.8-cm (13.3-in), for use in South Korea

Description

599573-001 Keyboard, 35.6-cm (14.0-in), for use in the United States

599573-121 Keyboard, 35.6-cm (14.0-in), for use in Canada (French)

599573-161 Keyboard, 35.6-cm (14.0-in), for use in Latin America

599573-201 Keyboard, 35.6-cm (14.0-in), for use in Brazil

600370-001 Broadcom 4313/2070 802.11b/g/n (1x1) and Bluetooth high-speed Half Mini Card

602992-001 Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (Bluetooth 3.0+high-

speed ready)

603783-001 Hard drive, 320-GB, 7200-rpm

605556-001 Display back cover for 35.6-cm (14.0-in) displays with webcam and without WWAN

605557-001 Display cable for 33.8-cm (13.3-in) displays without webcam

605558-001 Display cable for 35.6-cm (14.0-in) displays with webcam

605559-001 Speaker assembly, 35.6-cm (14.0-in)

605560-005 Atheros AR 9285 802.11b/g/n

607094-001 Display back cover for 33.8-cm (13.3-in) displays with webcam and without WWAN

607643-001 Display back cover for 33.8-cm (13.3-in) displays without WWAN, red

607644-001 Display back cover for 33.8-cm (13.3-in) displays with webcam and without WWAN, red

607645-001 Display back cover for 35.6-cm (14.0-in) displays without WWAN, red

607646-001 Display back cover for 35.6-cm (14.0-in) displays with webcam and without WWAN, red

607648-001 Palm rest with Touchpad and fingerprint reader for use with 33.8-cm (13.3-in) displays, red

36 Chapter 3 Illustrated parts catalog

Spare part
number

607649-001 Palm rest with Touchpad and fingerprint reader for use with 35.6-cm (14.0-in) displays, red

607650-001 Palm rest with Touchpad for use with 33.8-cm (13.3-in) displays, red

607651-001 Palm rest with Touchpad for use with 35.6-cm (14.0-in) displays, red

607652-001 Switch cover, 33.8-cm (13.3-in), red

607653-001 Switch cover, 35.6-cm (14.0-in), red

607654-001 System board, for use with 33.8-cm (13.3-in) models with ATI Mobility Radeon HD 530v discrete graphics

607655-001 System board, for use with 33.8-cm (13.3-in) models with UMA graphics

607656-001 System board for use with 35.6-cm (14.0-in) models with UMA graphics

608127-001 Display assembly, 33.8-cm (13.3-in) HD BrightView with webcam, black

608128-001 Display assembly, 33.8-cm (13.3-in) HD AG with webcam, black

608131-001 Display assembly, 35.6-cm (14.0-in) HD BrightView with webcam, black

608132-001 Display assembly, 35.6-cm (14.0-in) HD AG with webcam, black

608730-001 Display assembly, 33.8-cm (13.3-in) HD BrightView with webcam, red

608731-001 Display assembly, 33.8-cm (13.3-in) HD AG with webcam, red

608734-001 Display assembly, 35.6-cm (14.0-in) HD BrightView with webcam, red

Description

608735-001 Display assembly, 35.6-cm (14.0-in) HD AG with webcam, red

608736-001 Display assembly, 33.8-cm (13.3-in) HD (1366x768 resolution) , red

608737-001 Display assembly, 33.8-cm (13.3-in) HD BrightView, red

608740-001 Display assembly, 35.6-cm (14.0-in) HD (1366x768 resolution), red

608741-001 Display assembly, 35.6-cm (14.0-in) HD BrightView, red

609939-001 65-W, 3-pin Smart AC adapter for use in all countries and regions except India

609940-001 90-W Slimline AC adapter for use in all countries and regions except India

609947-001 90-W Slimline AC adapter for use in India

609948-001 65-W, 3-pin Smart AC adapter for use in India

614962-001 System board, for use with 33.8-cm (13.3-in) models and discrete graphics subsystem in the People's

614963-001 System board, for use with 33.8-cm (13.3-in) models and UMA graphics subsystem in the People's

615575-001 Processor heat sink for use with discrete graphics subsystem

615576-001 Processor heat sink for use with Unified Memory Architecture (UMA) graphics subsystem

616333-001 AMD V140, 2.3-GHz, single-core processor

616335-001 AMD Phenom II P840, 1.9-GHz processor

Republic of China and Russia

Republic of China and Russia

616336-001 AMD Phenom II P940, 1.7-GHz processor

616343-001 AMD Athlon II P340, 2.2-GHz processor

Sequential part number listing 37

Spare part
number

616347-001 AMD Turion II P540, 2.4-GHz processor

617070-001 Display cable for 33.8-cm (13.3-in) displays with webcam without WWAN

617666-001 Webcam module

623175-001 Display panel, 33.8-cm (13.3-in), HD, Anti-Glare

623176-001 Display panel, 35.6-cm (14.0-in), HD, Anti-Glare

625690-001 Display assembly, 33.8-cm (13.3-in) HD (1366x768 resolution), champagne

625691-001 Display assembly, 33.8-cm (13.3-in) HD with webcam, champagne

625698-001 Display back cover for 33.8-cm (13.3-in) displays without WWAN, champagne

625699-001 Display back cover for 33.8-cm (13.3-in) displays with webcam and without WWAN, champagne

625712-001 Palm rest with TouchPad and fingerprint reader for use with 33.8-cm (13.3-in) displays, champagne

625714-001 Palm rest with TouchPad for use with 33.8-cm (13.3-in) displays, champagne

625716-001 Switch cover, 33.8-cm (13.3-in), champagne

625718-001 Display assembly, 33.8-cm (13.3-in) HD (1366x768 resolution) with a webcam, champagne

625719-001 Display assembly, 33.8-cm (13.3-in) BrightView, HD (1366x768 resolution), champagne

628489-001 System board for use in models with ATI Mobility Radeon HD 5470 discrete graphics and 33.8-cm (13.3-

Description

in) displays in all countries and regions except for Russia and the People's Republic of China

628490-001 System board for use in models with ATI Mobility Radeon HD 5470 discrete graphics and 33.8-cm (13.3-

in) displays in only Russia and the People's Republic of China

628619-001 System board for use in models with ATI Mobility Radeon HD 6370 discrete graphics and 33.8-cm (13.3-

in) displays in all countries and regions except for Russia and the People's Republic of China

628620-001 System board for use in models with ATI Mobility Radeon HD 6370 discrete graphics and 33.8-cm (13.3-

in) displays in only Russia and the People's Republic of China

628824-001 High-speed 56K modem for use in all countries and regions

630889-001 Hard Drive Hardware Kit

631160-001 Hard drive, 640-GB, 5400 rpm

632213-001 Optical drive connector for use in 35.6-cm (14.0-in) models

634250-001 Hard drive, 750-GB, 5400-rpm

634687-001 AMD Phenom II P650, 2.6-GHz processor

634688-001 AMD Phenom II P860, 2.0-GHz processor

634689-001 AMD Phenom II P960, 1.8-GHz processor

634691-001 AMD Turion II P560, 2.5-GHz processor

634919-001 Hard drive, 500-GB, 7200-rpm

636634-001 AMD V160, 2.4-GHz, single-core processor

636635-001 AMD Athlon II P360, 2.3-GHz processor

657098-001 Battery Latch Kit

38 Chapter 3 Illustrated parts catalog

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

● Flat-bladed screwdriver

● Phillips P0 and P1 screwdrivers

Torx T8 screwdriver

●

Service considerations

The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.

Preliminary replacement requirements 39

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

40 Chapter 4 Removal and replacement procedures

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements 41

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

Protect ESD-sensitive parts and assemblies with conductive or approved containers or

●

packaging.

● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive

●

foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

● Cover the workstation with approved static-shielding material.

Use a wrist strap connected to a properly grounded work surface and use properly grounded

●

tools and equipment.

● Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe

●

materials.

● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and

Styrofoam.

● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

● Turn off power and input signals before inserting or removing connectors or test equipment.

42 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible

straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips
must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

● Conductive tabletop workstations with ground cords of one megohm resistance

● Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

● Metal tote boxes

● Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements 43

Component replacement procedures

This section provides removal and replacement procedures.

There are as many as 83 screws, in 8 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.

Serial number label

The serial number label, located on the bottom of the computer, provides important information that
you may need when contacting technical support.

NOTE: Serial number label color varies on select models.

(1) Product name (4) Warranty period

(2) Serial number (5) Model description (select models)

(3) Product number

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the rubber kit, spare
part number 599564-001. There are 4 rubber feet that attach to the base enclosure in the locations
illustrated below.

44 Chapter 4 Removal and replacement procedures

Battery

Description Spare part number

Battery

9-cell, 93-Wh (2.8Ah) Li-ion 593573-001

6-cell, 47-Wh (2.2Ah) Li-ion 593572-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside-down on a flat surface with the battery bay toward you.

2. Slide the battery release latches (1) to release the battery.

3. Remove the battery (2) from the computer.

Install the battery by inserting it into the battery bay until you hear a click.

Component replacement procedures 45

SIM

NOTE: This section applies only to select models with WWAN capability.

NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the

computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.

Before removing the SIM, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Remove the SIM:

1. Push on the SIM (1) to release it from the SIM slot.

2. Remove the SIM (2) from the computer.

Battery on page 45).

Install the SIM by inserting it into the SIM slot and pushing until you hear a click.

CAUTION: If a SIM is inserted backwards or upside down, the battery may not snap into place

properly and could damage the SIM and the SIM connector.

To prevent damage to the connectors, use minimal force when inserting a SIM.

46 Chapter 4 Removal and replacement procedures

Switch cover

Description Spare part number

Switch cover

For use in black models:

For with 33.8-cm (13.3-in) displays 599567-001

●

● For with 35.6-cm (14.0-in) displays 599568-001

For use in red models:

For with 33.8-cm (13.3-in) displays 607652-001

●

● For with 35.6-cm (14.0-in) displays 607653-001

For use in champagne models:

For with 33.8-cm (13.3-in) displays 625716-001

●

Before removing the switch cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 45).

Remove the switch cover:

1. Position the computer upside down with the rear toward you.

Component replacement procedures 47

2. Remove the four PM2.5×3.0 screws in the battery bay.

3. Open the computer as far as possible.

4. Slide the switch cover back (1), and then remove it from the computer (2).

Reverse this procedure to install the switch cover and keyboard.

48 Chapter 4 Removal and replacement procedures

Keyboard

Description Spare part number

Keyboard

For computer models with 33.8-cm (13.3-in) displays 599572-xxx

For computer models with 35.6-cm (14.0-in) displays: 599573-xxx

NOTE: For a detailed list of keyboards see the parts list in

Computer major components on page 22

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the switch cover (see

Battery on page 45).

Switch cover on page 47).

Remove the keyboard:

1. Remove the four Phillips PM2.5×3.0 screws that secure the keyboard to the computer.

2. Slide the keyboard back toward the display.

Component replacement procedures 49

3. Rotate it right until it rests upside down on the right side of the computer.

4. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and

disconnect the keyboard cable (2) from the system board.

5. Remove the keyboard (3).

50 Chapter 4 Removal and replacement procedures

Memory module

Description Spare part number

Memory module (PC3-10600, 1333-MHz, DDR3, shared)

4096-MB 599092-001

2048-MB 598856-002

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the switch cover (see

6. Remove the keyboard (see

Battery on page 45).

Switch cover on page 47).

Keyboard on page 49).

NOTE: You can release the keyboard without removing the keyboard cable from the system

board, and then rotate it right until it rests upside down on the right side of the computer to
remove the memory modules.

Remove the memory module:

1. Position the computer right-side up with the front toward you.

2. Spread the retaining tabs on each side of the memory module slot to release the memory

module. (The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures 51

3. Remove the memory module by pulling the module away from the slot at an angle.

NOTE: Memory modules are designed with a notch to prevent incorrect insertion into the

memory module slot.

Reverse this procedure to install a memory module.

52 Chapter 4 Removal and replacement procedures

Optical drive

NOTE: All optical drive spare part kits include an optical drive bezel.

Description Spare part number

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 599538-001

DVD ±RW SuperMulti Double-Layer Drive with LightScribe 599540-001

DVD ROM Drive 599539-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the switch cover (see

6. Remove the keyboard (see

Battery on page 45).

Switch cover on page 47).

Keyboard on page 49)

NOTE: You can release the keyboard without removing the keyboard cable from the system

board, and then rotate it left until it rests upside down on the left side of the computer to remove
the optical drive .

Remove the optical drive:

1. Position the computer with the right side toward you.

2. Remove the Phillips PM2.5×5.0 screw that secures the optical drive to the computer.

3. Insert a flat-bladed screwdriver (1) or similar tool into the access point on the top cover to the

optical drive bracket and press the to the right to release the optical drive from the computer.

Component replacement procedures 53

4. Remove the optical drive (2) from the computer.

5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear

toward you.

6. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical

drive.

7. Remove the optical drive bracket (2).

Reverse this procedure to reassemble and install an optical drive.

54 Chapter 4 Removal and replacement procedures

Power button board

Description

Power button board with cable (included with switch cover, see

Switch cover on page 47)

Before removing the power button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Switch cover (see

Switch cover on page 47)

Battery on page 45).

Remove the power button board:

1. Disconnect the power button board cable (1).

2. Gently pull the power button board away from the double-sided tape that secures the board to

the base enclosure.

3. Remove the power button board (2).

Reverse this procedure to install the power button board.

Component replacement procedures 55

Speakers

Description Spare part number

Speakers for use in computer models with 33.8-cm (13.3-in) displays 599566-001

Speakers for use in computer models with 35.6-cm (14.0-in) displays 605559-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the switch cover and keyboard (see

Battery on page 45).

Switch cover on page 47).

Remove the speakers:

1. Position the computer right-side up with the front toward you.

2. Remove the two Phillips PM2.5×3.0 screws that secure the speakers to the base enclosure.

3. Disconnect the speaker cable (1) from the system board.

NOTE: The two speakers are connected with a single cable.

56 Chapter 4 Removal and replacement procedures

4. Remove the speaker cable (2) from the clips and routing channel, and then remove the speakers

from the computer (3).

Reverse this procedure to install the speakers.

Component replacement procedures 57

Palm rest

Description Spare part number

Palm rest (includes TouchPad)

For use in black models:

●

● For use with 33.8-cm (13.3-in) displays 599551-001

●

●

For use in red models:

●

●

● For use with fingerprint reader and 35.6-cm (14.0-in) displays 607649-001

●

For use in champagne models:

● For use with fingerprint reader and 33.8-cm (13.3-in) displays 625712-001

●

For use with fingerprint reader and 33.8-cm (13.3-in) displays 599549-001

For use with fingerprint reader and 35.6-cm (14.0-in) displays 599550-001

For use with 35.6-cm (14.0-in) displays 599552-001

For use with fingerprint reader and 33.8-cm (13.3-in) displays 607648-001

For use with 33.8-cm (13.3-in) displays 607650-001

For use with 35.6-cm (14.0-in) displays 607651-001

For use with 33.8-cm (13.3-in) displays 625714-001

Before removing the palm rest, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the switch cover (see

6. Remove the keyboard (see

Battery on page 45).

Switch cover on page 47)

Keyboard on page 49)

Remove the palm rest:

1. Position the computer right-side up with the front toward you.

58 Chapter 4 Removal and replacement procedures

2. Remove the three Phillips PM2.5×3.0 broadhead screws that secure the palm rest to the

computer.

3. Slide the palm rest to the right.

4. Turn it over from the front edge until it rests upside down on the top cover.

5. Release the fingerprint reader connector (1) and the TouchPad cable connector (1).

6. Remove the fingerprint reader cable (2) and the TouchPad cable (2) from the system board.

Component replacement procedures 59

7. Remove the palm rest (3).

Reverse this procedure to install the palm rest.

60 Chapter 4 Removal and replacement procedures

Hard drive

NOTE: The hard drive spare part kit includes a hard drive bracket.

Description Spare part number

750-GB, 5400-rpm hard drive 634250-001

640-GB, 5400-rpm hard drive 631160-001

500-GB, 7200-rpm hard drive 634919-001

320-GB, 7200-rpm hard drive 603783-001

250-GB, 7200-rpm hard drive 599541-001

Hard Drive Hardware Kit 630889-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 45).

5. Remove the following components:

a. Switch cover (see

b. Keyboard (see

c. Palm rest (see

Switch cover on page 47)

Keyboard on page 49)

Palm rest on page 58)

Remove the hard drive:

1. Position the computer right-side up with the front toward you.

Component replacement procedures 61

2. Loosen the Phillips PM2.5×10.0 captive screw (1) that secures the hard drive to the computer

and remove the two Phillips PM2.0×3.0 screws (2).

3. Grasp the Mylar tab on the hard drive and slide the hard drive (1) to the left to disconnect it from

the system board.

4. Remove the hard drive (2) from the hard drive bay.

5. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×3.0 hard drive

bracket screws (1) from each side of the hard drive.

62 Chapter 4 Removal and replacement procedures

6. Lift the bracket (2) straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

Component replacement procedures 63

RTC battery

Description Spare part number

RTC battery 599516-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Switch cover (see

c. Keyboard (see

d. Palm rest (see

Battery on page 45)

Switch cover on page 47)

Keyboard on page 49)

Palm rest on page 58)

Remove the RTC battery:

1. Disconnect the RTC battery connector from the system board (1).

2. Remove the RTC battery from the system board (2).

Reverse this procedure to install the RTC battery.

64 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part number

Atheros AR 9285 802.11b/g/n 605560-005

Broadcom BCM94313HMG2L 802.11b/g/n 593836-001

Broadcom 4312G 802.11b/g WiFi Adapter

For use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S.
Virgin Islands

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon,
Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland,
Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao
Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe

Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter 593533-001

504593-003

504593-004

Broadcom 4313/2070 802.11b/g/n (1x1) and Bluetooth high-speed Half Mini Card 600370-001

Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (Bluetooth

3.0+high-speed ready)

602992-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact technical support through Help
and Support.

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Component replacement procedures 65

4. Remove the battery (see Battery on page 45).

5. Remove the following components:

a. Switch cover (see

b. Keyboard (see

c. Palm rest (see

Switch cover on page 47)

Keyboard on page 49)

Palm rest on page 58)

Remove the WLAN module:

1. Position the computer right-side up with the front toward you.

2. Disconnect the WLAN antenna cables from the terminals on the WLAN module.

NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal.

The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.

3. Remove the two Phillips PM2.5×3.0 screws that secure the WLAN module to the computer. (The

edge of the module opposite the slot rises away from the computer.)

66 Chapter 4 Removal and replacement procedures

4. Remove the WLAN module by pulling the module away from the slot at an angle.

NOTE: WLAN modules are designed with a notch to prevent incorrect insertion.

Reverse this procedure to install the WLAN module.

Component replacement procedures 67

Bluetooth module

Description Spare part number

Bluetooth module (Bluetooth module cable included in the Cable kit, part number 599525-001,
see

Cable kit on page 31)

537921-001

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 45).

5. Remove the following components:

a. Switch cover (see

b. Keyboard (see

c. Palm rest (see

Switch cover on page 47)

Keyboard on page 49)

Palm rest on page 58)

Remove the Bluetooth module:

1. Position the computer right-side up with the front toward you.

2. Remove the Bluetooth module from the base enclosure (1).

3. Disconnect the Bluetooth module cable (2), and then remove the Bluetooth module (3).

68 Chapter 4 Removal and replacement procedures

4. Remove the Bluetooth module cable from the system board.

Reverse this procedure to install the Bluetooth module.

Component replacement procedures 69

Heat sink and fan

NOTE: The heat sink spare part kit includes replacement thermal material.

Description Spare part number

Fan 599544-001

Processor heat sink

For use with discrete graphics subsystems 615575-001

For use with Unified Memory Architecture (UMA) graphics subsystems 615576-001

Before removing the heat sink, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 45).

5. Remove the following components:

a. Switch cover (see

b. Keyboard (see

c. Palm rest (see

Switch cover on page 47)

Keyboard on page 49)

Palm rest on page 58)

Remove the heat sink:

1. Position the computer right-side up with the front toward you.

2. Remove the six Phillips PM2.5×3.0 screws (1) that secure the heat shield to the top cover.

3. Remove the Phillips PM2.5×5.0 screw (2) that secures the heat shield to the top cover.

70 Chapter 4 Removal and replacement procedures

4. Lift the right edge of the heat shield to disengage the tabs on the left side of the heat shield from

the top cover, and then remove the heat shield (3).

5. Disconnect the fan cable from the system board (1).

6. Loosen the 2.0×5.0 captive screw from the system board, and then remove the fan (3).

Component replacement procedures 71

7. Following the sequence stamped into the heat sink, loosen the four PM2.5×10.0 captive screws

(1) that secure the heat sink to the processor.

NOTE: Loosen the two additional screws that secure the heat sink to the graphics devices on

models with discrete graphics subsystem memory.

8. Lift the heat sink off the processor (2), and then lift the heat sink up and to the right to remove

the heat sink from the base enclosure (3).

NOTE: The thermal material must be thoroughly cleaned from the surfaces heat sink for the

discrete system board (1), (2), and (3), and the system board (4), (5), and (6) each time the heat sink
is removed. Replacement thermal material is included with all heat sink, system board, and processor
spare part kits.

72 Chapter 4 Removal and replacement procedures

NOTE: The thermal material must be thoroughly cleaned from the surfaces of heat sink for the UMA

system board (1), (2), and (3) and the system board components (3), (4) and (5) each time the heat
sink is removed. Replacement thermal material is included with all heat sink, system board, and
processor spare part kits.

Reverse this procedure to install the heat sink and fan.

Component replacement procedures 73

Processor

NOTE: The processor spare part kit includes replacement thermal material.

Description Spare part number

Processor (includes replacement thermal material) (not illustrated)

AMD Phenom II processors:

●

● P940, 1.7Ghz 616336-001

●

●

● P840, 1.9Ghz 616335-001

●

●

AMD Turion II processors:

●

●

P960, 1.8Ghz 634689-001

P920, 1.6Ghz 594170-001

P860, 2.0Ghz 634688-001

P820, 1.8Ghz 594167-001

P650, 2.6Ghz 634687-001

P560, 2.5GHz 634691-001

P540, 2.4GHz 616347-001

● P520, 2.3GHz 594173-001

AMD Athlon II processors:

P360, 2.3GHz 636635-001

●

● P340, 2.2GHz 616343-001

P320, 2.1GHz 594165-001

●

AMD Sempron processors:

● N120, 2.2GHz 594171-001

AMD single-core processors:

V160, 2.4GHz 636634-001

●

● V140, 2.3GHz 616333-001

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

74 Chapter 4 Removal and replacement procedures

4. Remove the battery (see Battery on page 45).

5. Remove the following components:

a. Switch cover (see

b. Keyboard (see

c. Optical drive (see

d. Speakers (see

e. Palm rest (see

f. Top cover (see

Switch cover on page 47)

Keyboard on page 49)

Optical drive on page 53)

Speakers on page 56)

Palm rest on page 58)

Top cover on page 85)

Remove the processor:

1. Position the computer right-side up with the front toward you.

2. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn

counterclockwise until you hear a click.

3. Lift the processor (2) straight up and remove it.

NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned

with the triangle (4) embossed on the processor socket.

Reverse this procedure to install the processor.

Component replacement procedures 75

Power connector cable

NOTE: The power connector cable is included in the Cable kit on page 31, part number

599525-001.

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the following components:

a. Switch cover (see

b. Keyboard (see

c. Fan and heat sink (see

d. Speakers (see

Remove the power connector cable.

1. Position the computer right-side up with the front toward you.

2. Release the power connector cable from the system board (1).

3. Remove the modem cable (2) from the routing in the base enclosure.

Battery on page 45).

Switch cover on page 47)

Keyboard on page 49)

Heat sink and fan on page 70)

Speakers on page 56)

4. Remove the power connector cable

Reverse this procedure to install the power connector cable.

76 Chapter 4 Removal and replacement procedures

Display assembly

NOTE: The display assembly spare part kit includes 2 WLAN antennas and cables.

Description Spare part number

Display assembly (includes 2 WLAN antennas and cables and, on select computer models, 2 WWAN antennas and cables)

NOTE: WWAN is available only on select models with 33.8-cm 13.3-in displays.

For use in black models:

33.8-cm (13.3-in) HD (1366x768 resolution) 599553-001

●

33.8-cm (13.3-in) HD BrightView 599554-001

●

● 33.8-cm (13.3-in) HD BrightView with webcam 608127-001

33.8-cm (13.3-in) HD AG with webcam 608128-001

●

35.6-cm (14.0-in) HD (1366x768 resolution) 599559-001

●

● 35.6-cm (14.0-in) HD BrightView 599560-001

35.6-cm (14.0-in) HD BrightView with webcam 608131-001

●

35.6-cm (14.0-in) HD AG with webcam 608132-001

●

For use in red models:

33.8-cm (13.3-in) HD (1366x768 resolution) 608736-001

●

33.8-cm (13.3-in) HD BrightView 608737-001

●

● 33.8-cm (13.3-in) HD BrightView with webcam 608730-001

33.8-cm (13.3-in) HD AG with webcam 608731-001

●

35.6-cm (14.0-in) HD (1366x768 resolution) 608740-001

●

● 35.6-cm (14.0-in) HD BrightView 608741-001

35.6-cm (14.0-in) HD BrightView with webcam 608734-001

●

35.6-cm (14.0-in) HD AG with webcam 608735-001

●

For use in champagne models:

33.8-cm (13.3-in) HD (1366x768 resolution) 625690-001

●

33.8-cm (13.3-in) HD (1366x768 resolution) with a webcam 625718-001

●

● 33.8-cm (13.3-in) HD BrightView 625692-001

33.8-cm (13.3-in) HD BrightView with a webcam 625719-001

●

Display bezel

● For use with 33.8-cm (13.3-in) displays with webcam 599530-001

For use with 35.6-cm (14.0-in) displays with webcam 599531-001

●

For use with 33.8-cm (13.3-in) displays without webcam 599532-001

●

● For use with 35.6-cm (14.0-in) displays without webcam 599533-001

Webcam module 617666-001

Component replacement procedures 77

Description Spare part number

Display panel (also included with display assembly)

33.8-cm (13.3-in), HD, BrightView 588160-001

●

● 35.6-cm (14.0-in), HD, BrightView 592144-001

33.8-cm (13.3-in), HD, Anti-Glare 623175-001

●

35.6-cm (14.0-in), HD, Anti-Glare 623176-001

●

Display hinge kit

Display hinge and panel bracket (left and right) for 33.8-cm (13.3-in) displays 599536-001

●

Display hinge and panel bracket (left and right) for 35.6-cm (14.0-in) displays 599537-001

●

Display cable (includes microphone and, on select models, webcam connector)

Display cable for use with 33.8-cm (13.3-in) displays with webcam 599534-001

●

Display cable for use with 35.6-cm (14.0-in) displays with webcam 605558-001

●

● Display cable for use with 33.8-cm (13.3-in) displays without webcam 605557-001

Display cable for use with 35.6-cm (14.0-in) displays without webcam 599535-001

●

WLAN antennas and cables

WWAN antennas and cables

Display back cover

For use in black models:

● For use with 33.8-cm (13.3-in) displays without WWAN 599526-001

For use with 35.6-cm (14.0-in) displays without WWAN 599527-001

●

For use with 35.6-cm (14.0-in) displays with webcam and without WWAN 605556-001

●

● For use with 33.8-cm (13.3-in) displays with webcam and without WWAN 607094-001

For use in red models:

For use with 33.8-cm (13.3-in) displays without WWAN 607643-001

●

● For use with 33.8-cm (13.3-in) displays with webcam and without WWAN 607644-001

For use with 33.8-cm (14.0-in) displays without WWAN 607645-001

●

For use with 35.6-cm (14.0-in) displays with webcam and without WWAN 607646-001

●

For use in champagne models:

For use with 33.8-cm (13.3-in) displays without WWAN, 625698-001

●

For use with 33.8-cm (13.3-in) displays with webcam and without WWAN 625699-001

●

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

78 Chapter 4 Removal and replacement procedures

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 45).

5. Remove the following components:

a. Switch cover (see

b. Keyboard (see

c. Speakers (see

d. Palm rest (see

e. WLAN cables (see

Switch cover on page 47)

Keyboard on page 49)

Speakers on page 56)

Palm rest on page 58)

WLAN module on page 65)

Remove the display assembly:

CAUTION: Support the display assembly when removing the following screws. Failure to support

the display assembly can result in damage to the display assembly and other computer components.

1. Remove the five T8 slotted-Torx M2.5×6.0 screws (1) that secure the display assembly to the

base enclosure.

NOTE: Your model of the computer have four screws.

2. Disconnect the display cable from the system board (2), and remove all cables from the routing

channels along the top cover (3).

3. Lift the display assembly (4) straight up and remove it from the base enclosure.

Component replacement procedures 79

4. If it is necessary to replace the display bezel, display enclosure, or display hinges, remove the

four Mylar screw covers (1) and the four T8 slotted-Torx M2.5×6.0 screws (2) that secure the
display bezel to the display assembly. The screw covers are available in the rubber kit, spare
part number 599564-001.

5. Remove the bezel:

a. Flex the top of the bezel from the inside edge until it disengages from the display back

cover (1).

b. Flex the bottom of the bezel from the inside edge until it disengages from the display back

cover (2).

c. Flex the inside edge of the left side and the right side of the bezel until it disengages from

the display back cover (3).

d. Remove the display bezel from the display back cover (4).

80 Chapter 4 Removal and replacement procedures

6. If it is necessary to replace the webcam module, gently pull the webcam module away from the

double-sided tape on the display back cover (1), disconnect the webcam cable from the module
(2), and then remove the webcam.

NOTE: To replace the webcam module in the display enclosure, align the holes on the

webcam module with the pins on the display enclosure and press onto the double-sided tape.

7. If it is necessary to replace the display hinges, remove the display panel by removing the four T8

slotted-Torx 2.5×5.0 screws (1) that secure the panel to the bottom of the display back cover
and the two T8 slotted-Torx 2.5×3.0 screws (2) that secure the display panel to the top of the
display back cover.

Component replacement procedures 81

8. Lift the top of the display panel away from the back cover (3), and then remove the display panel

(4).

9. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display

panel, and then remove the display hinges (2). The left and right display hinges are available in
the display hinge kit.

10. If it is necessary to replace the display/webcam cable, turn the display panel upside-down and

peel back the tape that secures the display cable to the display panel (1), and then release the
connector locking bar (2).

82 Chapter 4 Removal and replacement procedures

11. Release the cable from the display panel connector (3).

NOTE: The display cable includes the microphone and webcam connector.

12. Gently pull the integrated microphone (1) from the clips at the top of the display back cover,

remove the display cable from the clips and routing channels (2) along the bottom of the display
back cover, and then remove the display cable (3). The display/mic/webcam cable is included in
the display cable kit.

Component replacement procedures 83

13. If it is necessary to remove the wireless antennas and cables:

a. Detach the WLAN antennas (1) and the WWAN antennas (2) from the adhesive on the

back cover, and then route the cables through the clips (3) that secure the antenna cables
to the display back cover.

b. Remove the wireless antennas and cables.

Reverse this procedure to reassemble and install the display assembly.

84 Chapter 4 Removal and replacement procedures

Top cover

Description Spare part number

Top cover

For use with 33.8-cm (13.3-in) displays 599569-001

For use with 35.6-cm (14.0-in) displays 599570-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 45).

5. Remove the following components:

a. Switch cover (see

b. Keyboard (see

c. Speakers (see

d. Optical drive (see

e. Palm rest (see

Switch cover on page 47)

Keyboard on page 49)

Speakers on page 56)

Optical drive on page 53)

Palm rest on page 58)

Remove the top cover:

1. Position the computer right-side up with the front toward you.

Component replacement procedures 85

2. Remove the 14 T8 slotted-Torx 2.5×5.0 screws (1) and the 3 PM2.0×3.0 screws (2) that secure

the top cover to the base enclosure.

3. If installed, remove the ExpressCard slot bezel (1), release the top cover from the sides of the

base enclosure (2), and then remove the top cover (3).

Reverse this procedure to install the top cover.

86 Chapter 4 Removal and replacement procedures

Modem module

Description Spare part number

Modem module

NOTE: The modem module spare part kit does not include a modem module cable. The modem

module cable is included in the cable kit. See
information.

Cable kit on page 31 for more cable kit spare part

628824-001

Before removing the modem module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 45).

5. Remove the following components:

a. Switch cover (see

b. Keyboard (see

c. Optical drive (see

Switch cover on page 47)

Keyboard on page 49)

Optical drive on page 53)

d. Speakers (see

e. Palm rest (see

f. Top cover (see

Speakers on page 56)

Palm rest on page 58)

Top cover on page 85)

Remove the modem module:

1. Position the computer right-side up with the front toward you.

2. Remove the two Phillips PM2.5×3.0 screws (1) that secure the modem module to the system

board.

3. Lift the modem module (2) straight up to disconnect it from the system board.

Component replacement procedures 87

4. Disconnect the modem module cable (3).

5. Remove the modem module.

Reverse this procedure to install the modem module.

88 Chapter 4 Removal and replacement procedures

System board

NOTE: The system board spare part kit includes replacement thermal material.

Description Spare part number

System board (includes replacement thermal material)

For use in all countries and regions except for Russia and the People's Republic of China:

For use with ATI Mobility Radeon HD 530v discrete graphics and 33.8-cm (13.3-in) displays 607654-001

●

● For use with ATI Mobility Radeon HD 5470 discrete graphics and 33.8-cm (13.3-in) displays 628489-001

For use with ATI Mobility Radeon HD 6370 discrete graphics and 33.8-cm (13.3-in) displays 628619-001

●

For use with UMA graphics subsystem and 33.8-cm (13.3-in) displays 607655-001

●

● For use with UMA graphics subsystem and 35.6-cm (14.0-in) displays 607656-001

For use in only Russia and the People's Republic of China:

For use with ATI Mobility Radeon HD 530v discrete graphics and 33.8-cm (13.3-in) displays 614962-001

●

● For use with ATI Mobility Radeon HD 5470 discrete graphics and 33.8-cm (13.3-in) displays 628490-001

For use with ATI Mobility Radeon HD 6370 discrete graphics and 33.8-cm (13.3-in) displays 628620-001

●

For use with UMA graphics subsystem and 33.8-cm (13.3-in) displays 614963-001

●

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 45).

5. Remove the following components:

a. SIM (see

b. Switch cover (see

c. Keyboard (see

d. Speakers (see

e. Palm rest (see

f. Bluetooth module and cable (see

g. WLAN module (see

SIM on page 46)

Switch cover on page 47)

Keyboard on page 49)

Speakers on page 56)

Palm rest on page 58)

Bluetooth module on page 68)

WLAN module on page 65)

h. Hard drive (see

Hard drive on page 61)

i. Optical drive (see

Optical drive on page 53)

Component replacement procedures 89

j. Display assembly (see Display assembly on page 77)

k. Top cover (see

Top cover on page 85)

l. Power connector and cable

When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:

Memory module (see

●

WLAN module (see

●

Modem module (see

●

Processor (see

●

Memory module on page 51)

WLAN module on page 65)

Modem module on page 87)

Processor on page 74)

Remove the system board:

1. Position the computer right-side up with the front toward you.

2. Remove the T8 slotted-Torx 2.5×5.0 screw (1) that secures the system board to the base

enclosure.

3. Disconnect the USB board cable from the system board (2).

4. Use the ODD connector (3) to lift the right side of the system board from the base enclosure (4).

5. Lift the system board up and to the right to remove the system board (5).

Reverse this procedure to install the system board.

90 Chapter 4 Removal and replacement procedures

USB connector board

Description Spare part number

USB board with cable 599524-001

Before removing the USB connector assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 45).

5. Remove the following components:

a. Switch cover (see

b. Keyboard (see

c. Optical drive (see

d. Speakers (see

e. Palm rest (see

f. Hard drive (see

g. Display assembly (see

h. Top cover (see

i. System board (see

Switch cover on page 47)

Keyboard on page 49)

Optical drive on page 53)

Speakers on page 56)

Palm rest on page 58)

Hard drive on page 61)

Display assembly on page 77)

Top cover on page 85)

System board on page 89)

Remove the USB connector assembly:

1. Position the computer right-side up with the right side toward you.

2. Release the USB connector board cable from the base enclosure clips and routing channel (1).

Component replacement procedures 91

3. Remove the USB connector assembly (2) from the base enclosure.

Reverse this procedure to install the USB connector assembly.

92 Chapter 4 Removal and replacement procedures