HP ProBook Notebook PC
User Guide
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a trademark
of Intel Corporation in the U.S. and other
countries or regions. Java is a U.S.
trademark of Sun Microsystems, Inc.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: March 2010
Document Part Number: 598086-002
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
Due to the fast-moving product development
cycle, some hardware and software content
in the user guides found on the hard drive or
CD may have been updated over time. Go to
http://www.hp.com/support, select your
country or region, and then follow the onscreen instructions to navigate to your
product for up-to-date user guides.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Features ........................................................................................................................................................... 1
Identifying hardware ............................................................................................................................. 1
Top components .................................................................................................................. 1
TouchPad ............................................................................................................ 1
Lights ................................................................................................................... 3
Buttons, speakers, switches, and fingerprint reader (select models only) .......... 4
Keys .................................................................................................................... 6
Front components ................................................................................................................ 7
Right-side components ........................................................................................................ 8
Left-side components .......................................................................................................... 9
Bottom components ........................................................................................................... 11
Display ............................................................................................................................... 11
Wireless antennas (select models only) ............................................................................ 12
Additional hardware components ...................................................................................... 14
Identifying the labels ........................................................................................................................... 14
2 Wireless, modem, and local area network .................................................................................................. 16
Using wireless devices (select models only) ...................................................................................... 16
Identifying wireless and network icons .............................................................................. 17
Using the wireless controls ................................................................................................ 17
Using the wireless button ................................................................................................... 17
Using Wireless Assistant software (select models only) .................................................... 18
Using HP Connection Manager (select models only) ........................................................ 18
Using operating system controls ........................................................................................ 19
Using a WLAN .................................................................................................................................... 20
Setting up a WLAN ............................................................................................................ 20
Protecting your WLAN ....................................................................................................... 20
Connecting to a WLAN ...................................................................................................... 21
Roaming to another network .............................................................................................. 22
Using HP Mobile Broadband (select models only) ............................................................................. 23
Inserting a SIM ................................................................................................................... 23
Removing a SIM ................................................................................................................ 24
Using Bluetooth wireless devices (select models only) ...................................................................... 26
Bluetooth and Internet Connection Sharing (ICS) ............................................................. 26
v
Troubleshooting wireless connection problems ................................................................................. 27
Cannot create a WLAN connection ................................................................................... 27
Cannot connect to a preferred network ............................................................................. 28
Network icon is not displayed ............................................................................................ 28
Current network security codes are unavailable ................................................................ 28
WLAN connection is very weak ......................................................................................... 29
Cannot connect to the wireless router ............................................................................... 29
Using the modem (select models only) .............................................................................................. 30
Connecting a modem cable ............................................................................................... 30
Connecting a country-specific modem cable adapter ........................................................ 31
Selecting a location setting ................................................................................................ 31
Viewing the current location selection ............................................................... 31
Adding new locations when traveling ................................................................ 32
Solving travel connection problems .................................................................. 33
Connecting to a local area network (LAN) .......................................................................................... 35
3 Pointing devices and keyboard ................................................................................................................... 36
Using pointing devices ....................................................................................................................... 36
Setting pointing device preferences ................................................................................... 36
Using the TouchPad .......................................................................................................... 36
Turning the TouchPad on and off ...................................................................... 36
Navigating ......................................................................................................... 36
Selecting ........................................................................................................... 37
Using TouchPad gestures ................................................................................. 38
Scrolling ............................................................................................ 38
Pinching/Zooming ............................................................................. 38
Rotating ............................................................................................ 39
Three-finger flick ............................................................................... 39
Connecting an external mouse .......................................................................................... 40
Using the keyboard ............................................................................................................................ 40
Using hotkeys .................................................................................................................... 40
Displaying system information .......................................................................... 42
Initiating Sleep ................................................................................................... 42
Decreasing screen brightness ........................................................................... 42
Increasing screen brightness ............................................................................ 42
Switching the screen image .............................................................................. 42
Opening the default e-mail application .............................................................. 43
Opening the default Web browser ..................................................................... 43
Muting speaker sound ....................................................................................... 43
Decreasing speaker sound ............................................................................... 43
Increasing speaker sound ................................................................................. 43
Playing the previous track or section of an audio CD or a DVD ........................ 43
Playing, pausing, or resuming an audio CD or a DVD ...................................... 43
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Playing the next track or section of an audio CD or a DVD .............................. 43
Using QuickLook ................................................................................................................................ 44
Using QuickWeb ................................................................................................................................. 45
Using the embedded numeric keypad ................................................................................................ 46
Enabling and disabling the embedded numeric keypad .................................................... 46
Switching key functions on the embedded numeric keypad .............................................. 46
Using an optional external numeric keypad ....................................................................................... 47
Cleaning the TouchPad and keyboard ............................................................................................... 48
4 Multimedia ..................................................................................................................................................... 49
Multimedia features ............................................................................................................................ 49
Identifying your multimedia components ........................................................................... 49
Adjusting the volume ......................................................................................................... 50
Multimedia software ........................................................................................................................... 51
Opening preinstalled multimedia software ......................................................................... 52
Using multimedia software ................................................................................................. 52
Installing multimedia software from a disc ......................................................................... 53
Audio .................................................................................................................................................. 54
Connecting external audio devices .................................................................................... 54
Checking your audio functions ........................................................................................... 54
Video .................................................................................................................................................. 56
Connecting an external monitor or projector ...................................................................... 56
Using the external monitor port ......................................................................... 56
Using the HDMI port .......................................................................................................... 56
Configuring audio for HDMI ............................................................................................... 57
Optical drive (select models only) ...................................................................................................... 58
Identifying the installed optical drive .................................................................................. 58
Using optical discs (CDs, DVDs, and BDs) ....................................................................... 58
Selecting the right disc (CDs, DVDs, and BDs) ................................................................. 58
CD-R discs ........................................................................................................ 59
CD-RW discs ..................................................................................................... 59
DVD±R discs ..................................................................................................... 59
DVD±RW discs ................................................................................................. 59
LightScribe DVD+R discs .................................................................................. 59
Blu-ray Discs (BDs) ........................................................................................... 59
Playing a CD, DVD, or BD ................................................................................................. 60
Configuring AutoPlay ......................................................................................................... 60
Changing DVD region settings .......................................................................................... 61
Observing the copyright warning ....................................................................................... 61
Copying a CD or DVD ........................................................................................................ 61
Creating (burning) a CD, DVD, or BD ................................................................................ 62
Removing an optical disc (CD, DVD, or BD) ..................................................................... 63
Troubleshooting ................................................................................................................. 63
vii
The optical disc tray does not open for removal of a CD, DVD, or BD ............. 63
The computer does not detect the optical drive ................................................ 64
Preventing playback disruptions ....................................................................... 65
A disc does not play .......................................................................................... 65
A disc does not play automatically .................................................................... 66
A movie stops, skips, or plays erratically .......................................................... 66
A movie is not visible on an external display ..................................................... 66
The process of burning a disc does not begin, or it stops before
completion ......................................................................................................... 66
A device driver must be reinstalled ................................................................... 67
Obtaining the latest HP device drivers ............................................. 67
Obtaining Microsoft device drivers ................................................... 68
Webcam ............................................................................................................................................. 69
Webcam tips ...................................................................................................................... 69
Adjusting webcam properties ............................................................................................. 69
5 Power management ...................................................................................................................................... 71
Setting power options ......................................................................................................................... 71
Using power-saving states ................................................................................................. 71
Initiating and exiting Sleep ................................................................................ 71
Initiating and exiting Hibernation ....................................................................... 72
Using the battery meter ..................................................................................................... 72
Using power plans ............................................................................................................. 72
Viewing the current power plan ......................................................................... 73
Selecting a different power plan ........................................................................ 73
Customizing power plans .................................................................................. 73
Setting password protection on wakeup ............................................................................ 73
Using external AC power .................................................................................................................... 74
Connecting the AC adapter ............................................................................................... 74
Using battery power ........................................................................................................................... 75
Finding battery information in Help and Support ............................................................... 75
Using Battery Check .......................................................................................................... 76
Displaying the remaining battery charge ........................................................................... 76
Inserting or removing the battery ....................................................................................... 76
Charging a battery ............................................................................................................. 77
Maximizing battery discharge time .................................................................................... 78
Managing low battery levels .............................................................................................. 78
Identifying low battery levels ............................................................................. 78
Resolving a low battery level ............................................................................. 80
Resolving a low battery level when external power is available ....... 80
Resolving a low battery level when a charged battery is
available ........................................................................................... 80
Resolving a low battery level when no power source is
available ........................................................................................... 80
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Resolving a low battery level when the computer cannot exit
Hibernation ....................................................................................... 80
Calibrating a battery ........................................................................................................... 80
Step 1: Fully charge the battery ........................................................................ 80
Step 2: Disable Hibernation and Sleep ............................................................. 81
Step 3: Discharge the battery ............................................................................ 81
Step 4: Fully recharge the battery ..................................................................... 83
Step 5: Reenable Hibernation and Sleep .......................................................... 83
Conserving battery power .................................................................................................. 83
Storing a battery ................................................................................................................ 84
Disposing of a used battery ............................................................................................... 84
Replacing the battery ......................................................................................................... 84
Testing an AC adapter ....................................................................................................................... 85
Shutting down the computer ............................................................................................................... 85
6 Drives ............................................................................................................................................................. 87
Identifying installed drives .................................................................................................................. 87
Handling drives ................................................................................................................................... 87
Improving hard drive performance ..................................................................................................... 89
Using Disk Defragmenter ................................................................................................... 89
Using Disk Cleanup ........................................................................................................... 89
Using HP 3D DriveGuard ................................................................................................................... 90
Identifying HP 3D DriveGuard status ................................................................................. 90
Using HP 3D DriveGuard software .................................................................................... 91
Using external drives .......................................................................................................................... 92
Using optional external devices ......................................................................................... 92
Replacing the hard drive .................................................................................................................... 93
7 External devices .......................................................................................................................................... 107
Using a USB device ......................................................................................................................... 107
Connecting a USB device ................................................................................................ 107
Removing a USB device .................................................................................................. 107
Using USB legacy support ............................................................................................... 108
Using an eSATA device ................................................................................................................... 109
Connecting an eSATA device .......................................................................................... 109
Removing an eSATA device ............................................................................................ 109
Using external drives ........................................................................................................................ 111
Using optional external devices ....................................................................................... 111
8 External media cards .................................................................................................................................. 112
Using Media Card Reader cards ...................................................................................................... 112
Inserting a digital card ...................................................................................................... 112
Removing a digital card ................................................................................................... 113
ix
Using ExpressCards (select models only) ........................................................................................ 1 1 4
Configuring an ExpressCard ............................................................................................ 114
Inserting an ExpressCard ................................................................................................ 114
Removing an ExpressCard .............................................................................................. 115
9 Memory modules ........................................................................................................................................ 117
Adding or replacing memory modules .............................................................................................. 118
10 Security ...................................................................................................................................................... 129
Protecting the computer ................................................................................................................... 129
Using passwords .............................................................................................................................. 130
Setting passwords in Windows ........................................................................................ 130
Setting passwords in Computer Setup ............................................................................ 130
BIOS administrator password .......................................................................................... 131
Managing a BIOS administrator password ...................................................... 132
Entering a BIOS administrator password ........................................................ 133
Using Computer Setup DriveLock ................................................................................... 133
Setting a DriveLock password ......................................................................... 134
Entering a DriveLock password ...................................................................... 135
Changing a DriveLock password .................................................................... 136
Removing DriveLock protection ...................................................................... 137
Using Computer Setup Auto DriveLock ........................................................................... 137
Entering an Automatic DriveLock password ................................................... 137
Removing Automatic DriveLock protection ..................................................... 138
Using Computer Setup security features .......................................................................................... 139
Securing system devices ................................................................................................. 139
Viewing Computer Setup System Information ................................................................. 139
Using Computer Setup System IDs ................................................................................. 140
Using antivirus software ................................................................................................................... 141
Using firewall software ..................................................................................................................... 142
Installing critical updates .................................................................................................................. 143
Using HP ProtectTools Security Manager (select models only) ....................................................... 144
Installing a security cable ................................................................................................................. 145
11 Software updates ...................................................................................................................................... 146
Updating software ............................................................................................................................ 146
Updating the BIOS ........................................................................................................................... 148
Determining the BIOS version ......................................................................................... 148
Downloading a BIOS update ........................................................................................... 149
Updating programs and drivers ........................................................................................................ 151
Using SoftPaq Download Manager .................................................................................................. 152
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12 Backup and recovery ................................................................................................................................ 153
Backing up your information ............................................................................................................. 154
Performing a recovery ...................................................................................................................... 156
Using the Windows recovery tools ................................................................................... 156
Using f11 .......................................................................................................................... 157
Using a Windows 7 operating system DVD (purchased separately) ............................... 157
13 Computer Setup ........................................................................................................................................ 159
Starting Computer Setup .................................................................................................................. 159
Using Computer Setup ..................................................................................................................... 159
Navigating and selecting in Computer Setup ................................................................... 159
Restoring factory settings in Computer Setup ................................................................. 160
Computer Setup menus ................................................................................................................... 160
File menu ......................................................................................................................... 161
Security menu .................................................................................................................. 1 6 1
System Configuration menu ............................................................................................ 162
14 MultiBoot ................................................................................................................................................... 167
About the boot device order ............................................................................................................. 167
Enabling boot devices in Computer Setup ....................................................................................... 169
Considering boot order changes ...................................................................................................... 170
Choosing MultiBoot preferences ...................................................................................................... 171
Setting a new boot order in Computer Setup ................................................................... 171
Dynamically choosing a boot device using the F9 prompt ............................................... 171
Setting a MultiBoot Express prompt ................................................................................ 172
Entering MultiBoot Express preferences ......................................................................... 172
15 Management and printing ........................................................................................................................ 173
Using Client Management Solutions ................................................................................................ 173
Configuring and deploying a software image ................................................................... 173
Managing and updating software ..................................................................................... 174
HP Client Manager for Altiris (select models only) .......................................... 174
HP Client Configuration Manager (CCM) (select models only) ....................... 176
HP System Software Manager (SSM) ............................................................. 177
Index ................................................................................................................................................................. 178
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xii
1Features
Identifying hardware
To see a list of hardware installed in the computer, follow these steps:
1. Select Start > Computer > System properties.
2. In the left pane, click Device Manager.
You can also add hardware or modify device configurations using Device Manager.
NOTE: Windows® includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Windows Help and Support for more information.
Top components
TouchPad
Identifying hardware 1
Component Description
(1) TouchPad off indicator To turn the TouchPad zone on and off, quickly double-tap the
TouchPad off indicator.
NOTE: When the TouchPad zone is active, the light is off.
(2) TouchPad zone* Moves the pointer and selects or activates items on the screen.
(3) Left TouchPad button* Functions like the left button on an external mouse.
(4) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware
and Sound > Mouse.
2 Chapter 1 Features
Lights
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) TouchPad off indicator
(2) Caps lock light On: Caps lock is on.
(3) HP QuickLook light Blinking: QuickLook is being opened or closed.
(4) HP QuickWeb light Blinking: The Web browser is being opened or closed.
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
●
Identifying hardware 3
Component Description
(5) Power light
(6) Wireless light
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
White: An integrated wireless device, such as a wireless local
●
area network (WLAN) device and/or a Bluetooth® device, is
on.
Amber: All wireless devices are off.
●
Buttons, speakers, switches, and fingerprint reader (select models only)
NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) Speakers (2) Produce sound.
(2) Internal display switch Turns off the display if the display is closed while the power is on.
4 Chapter 1 Features
Component Description
(3) Power button
(4) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon.
When the computer is off, press the button to turn on the
●
computer.
When the computer is on, press the button to shut down the
●
computer.
When the computer is in the Sleep state, press the button
●
briefly to exit Sleep.
When the computer is in Hibernation, press the button briefly
●
to exit Hibernation.
If the computer has stopped responding and Windows shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings and how to change them,
select Start > Control Panel > System and Maintenance >
Power Options.
Identifying hardware 5
Keys
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) esc key Displays system information when pressed in combination with the
(2) fn key Executes frequently used system functions when pressed in
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the cursor.
(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when
(6) Function keys Execute frequently used system functions when pressed in
fn key.
combination with a function key or the esc key.
pressed in combination with the fn and num lk keys.
combination with the fn key.
6 Chapter 1 Features
Component Description
(1) esc key Displays system information when pressed in combination with the
fn key.
(2) fn key Executes frequently used system functions when pressed in
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.
(6) Function keys Execute frequently used system functions when pressed in
Front components
Component Description
(1) Drive light
combination with a function key or the esc key.
combination with the fn key.
Blinking white: The hard drive or optical drive is being
●
accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard
●
drive.
Identifying hardware 7
Component Description
(2) Media Card Reader Supports the following optional digital card formats:
Memory Stick
●
Memory Stick Duo (adapter required)
●
Memory Stick Pro (adapter required)
●
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
●
xD-Picture Card (XD)
●
xD-Picture Card (XD) Type H
●
xD-Picture Card (XD) Type M
●
(3) Audio-out (headphone) jack Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television audio.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
(4) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
Right-side components
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) USB ports (2) Connect optional USB devices.
(2) RJ-11 (modem) jack (select models only) Connects a modem cable.
(3) Optical drive light (select models only) Blinking: The optical drive is being accessed.
(4) Optical drive (select models only) Reads optical discs and, on select models, also writes to optical
discs.
8 Chapter 1 Features
Component Description
(1) USB ports (2) Connect optional USB devices.
(2) RJ-11 (modem) jack (select models only) Connects a modem cable.
(3) Optical drive (select models only) Reads optical discs and, on select models, also writes to optical
discs.
(4) Optical drive light (select models only) Blinking: The optical drive is being accessed.
(5) AC adapter light
(6) Power connector Connects an AC adapter.
Left-side components
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
On: The computer is connected to external power and the
●
battery is charging.
Off: The computer is not connected to external power.
●
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
(2) Power connector Connects an AC adapter.
(3) AC adapter light
(4) Vent Enables airflow to cool internal components.
On: The computer is connected to external power and the
●
battery is charging.
Off: The computer is not connected to external power.
●
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
Identifying hardware 9
Component Description
(5) External monitor port Connects an external VGA monitor or projector.
(6) RJ-45 (network) jack Connects a network cable.
(7) HDMI port Connects an optional HDMI device.
(8) Combo eSATA/USB port Connects an optional USB device or high-performance eSATA
(9) USB port Connects optional USB device.
(10) ExpressCard slot Supports optional ExpressCards.
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
(2) Vent Enables airflow to cool internal components.
components, such as an eSATA external hard drive.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(3) External monitor port Connects an external VGA monitor or projector.
(4) RJ-45 (network) jack Connects a network cable.
(5) HDMI port Connects an optional HDMI device.
(6) Combo eSATA/USB port Connects an optional USB device or high-performance eSATA
(7) USB port Connects optional USB device.
(8) ExpressCard slot Supports optional ExpressCards.
10 Chapter 1 Features
components, such as an eSATA external hard drive.
Bottom components
Component Description
(1) Battery release latches (2) Release the battery from the battery bay.
Display
(2) Battery bay Holds the battery.
(3) SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM slot
is located inside the battery bay.
NOTE: Your computer may look slightly different from the illustration in this section.
Identifying hardware 11
Component Description
(1) Internal display switch Turns off the display if the display is closed while the power is on.
(2) Internal microphone Records sound.
(3) Webcam light (select models only) On: The webcam is in use.
(4) Webcam (select models only) Records video and captures still photographs.
Wireless antennas (select models only)
The antennas send and receive signals from one or more wireless devices. These antennas are not
visible from the outside of the computer.
12 Chapter 1 Features
Component Description
(1) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless
(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
wide area networks (WWANs).
local area networks (WLANs).
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. These notices are located in Help and Support.
Identifying hardware 13
Additional hardware components
Component Description
(1) Power cord* Connects an AC adapter to an AC outlet.
(2) Battery* Powers the computer when the computer is not plugged into an
(3) AC adapter Converts AC power to DC power.
*Batteries and power cords vary in appearance by country or region.
Identifying the labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
Service tag—Provides important information, including the following:
●
Product name (1). This is the product name affixed to the front of your notebook.
◦
Serial number (s/n) (2). This is an alphanumeric number that is unique to each product.
◦
Part number/Product number (p/n) (3). This number provides specific information about the
◦
product's hardware components. The part number helps a service technician to determine
what components and parts are needed.
external power source.
14 Chapter 1 Features
Model description (4). This is the number you use to locate documents, drivers, and support
◦
for your notebook.
Warranty period (5). Describes the duration of the warranty period for this computer.
◦
Have this information available when you contact technical support. The service tag label is affixed
to the bottom of the computer.
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
●
Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom
of the computer.
Regulatory label—Provides regulatory information about the computer. The regulatory label is
●
affixed to the bottom of the computer.
Modem approval label—Provides regulatory information about the modem and lists the agency
●
approval markings required by some of the countries in which the modem has been approved for
use. You may need this information when traveling internationally. The modem approval label is
affixed to the bottom of the computer.
Wireless certification label(s) (select models only)—Provide information about optional wireless
●
devices and the approval markings of some of the countries in which the devices have been
approved for use. An optional device may be a WLAN device or a Bluetooth device. If your computer
model includes one or more wireless devices, one or more certification labels are included with
your computer. You may need this information when traveling internationally. Wireless certification
labels are affixed to the bottom of the computer.
SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated Circuit
●
Card Identifier) of your SIM. This label is located inside the battery bay.
HP Mobile Broadband Module serial number label (select models only)—Provides the serial
●
number of your HP Mobile Broadband Module. This label is affixed to the bottom of the
computer.
Identifying the labels 15
2 Wireless, modem, and local area
network
Using wireless devices (select models only)
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
WLAN device—Connects the computer to wireless local area networks (commonly referred to as
●
Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such
as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, each mobile wireless
device communicates with a wireless router or a wireless access point.
HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides
●
access to information wherever mobile network operator service is available. In a WWAN, each
mobile device communicates to a mobile network operator’s base station. Mobile network operators
install networks of base stations (similar to cell phone towers) throughout large geographic areas,
effectively providing coverage across entire states, regions, or even countries.
Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled
●
devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each
device communicates directly with other devices, and devices must be relatively close together—
typically within 10 meters (approximately 33 feet) of each other.
Computers with WLAN devices support one or more of the following IEEE industry standards:
802.11b, the first popular standard, supports data rates of up to 11 Mbps and operates at a
●
frequency of 2.4 GHz.
802.11g supports data rates of up to 54 Mbps and operates at a frequency of 2.4 GHz. An 802.11g
●
WLAN device is backward compatible with 802.11b devices, so they can operate on the same
network.
802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz.
●
NOTE: 802.11a is not compatible with 802.11b and 802.11g.
802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz, making it
●
backward compatible with 802.11a, b, and g.
NOTE: The specifications for the 802.11n WLAN are draft specifications and are not final. If the
final specifications differ from the draft specifications, it may affect the ability of the computer to
communicate with other 802.11n WLAN devices.
For more information on wireless technology, refer to the information and Web site links provided in
Help and Support.
16 Chapter 2 Wireless, modem, and local area network
Identifying wireless and network icons
Icon Name Description
Wireless (connected) Identifies the location of the wireless lights and the wireless buttons on
Wireless
(disconnected)
HP Connection
Manager
Wired network
(connected)
Network (connected) Indicates that one or more of your network drivers are installed, one or
Network
(disconnected)
Network (disabled/
disconnected)
the computer. Also identifies the Wireless Assistant software on the
computer and indicates that one or more of the wireless devices are
on.
Identifies the Wireless Assistant software on the computer and
indicates that all of the wireless devices are off.
Opens HP Connection Manager, which enables you to create a
connection with an HP Mobile Broadband device (select models only).
Indicates that one or more of your network drivers are installed and one
or more network devices are connected to the network.
more network devices are connected to a wireless network, and one
or more network devices may be connected to a wired network.
Indicates that one or more of your network drivers are installed and
wireless connections are available, but no network devices are
connected to a wired or wireless network.
Indicates that one or more of your network drivers are installed, no
wireless connections are available or all wireless network devices are
disabled by the wireless button or Wireless Assistant, and no network
devices are connected to a wired network.
Wired network
(disabled/
disconnected)
Using the wireless controls
You can control the wireless devices in your computer using these features:
Wireless button or wireless switch (referred to in this guide as the wireless button)
●
Wireless Assistant software (select models only)
●
HP Connection Manager software (select models only)
●
Operating system controls
●
Using the wireless button
The computer has a wireless button, one or more wireless devices, and one or two wireless lights,
depending on the model. All of the wireless devices on your computer are enabled at the factory, so the
wireless light is on (white) when you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of individual
devices. If the wireless light is white, at least one wireless device is on. If the wireless light is off, all
wireless devices are off.
Indicates that one or more of your network drivers are installed, all
network devices or all wireless devices are disabled in Windows
Control Panel, and no network devices are connected to a wired
network.
Using wireless devices (select models only) 17
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or
turn off the wireless devices simultaneously. Individual wireless devices can be controlled through
Wireless Assistant software (select models only) or through Computer Setup.
NOTE: If the wireless devices are disabled by Computer Setup, the wireless button will not work until
you reenable your devices.
Using Wireless Assistant software (select models only)
A wireless device can be turned on or off using the Wireless Assistant software. If a wireless device is
disabled by Computer Setup, it must be reenabled by Computer Setup before it can be turned on or off
using Wireless Assistant.
NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a
network or a Bluetooth-enabled device.
To view the state of the wireless devices, click the Show hidden icons icon, the arrow at the left of the
notification area, and position the cursor over the wireless icon.
If the wireless icon is not displayed in the notification area, complete the following steps to change the
Wireless Assistant properties:
1. Select Start > Control Panel > Hardware and Sound > Windows Mobility Center.
2. Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows
Mobility Center.
3. Click Properties.
4. Select the check box next to HP Wireless Assistant icon in notification area.
5. Click Apply.
6. Click Close.
For more information, refer to the Wireless Assistant software Help:
1. Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center.
2. Click the Help button.
Using HP Connection Manager (select models only)
You can use HP Connection Manager to connect to WWANs using the HP Mobile Broadband device in
your computer (select models only).
To start Connection Manager, click the Connection Manager icon in the notification area, at the far
right of the taskbar.
– or –
Select Start > All Programs > HP > HP Connection Manager.
For more details about using Connection Manager, refer to the Connection Manager software Help.
18 Chapter 2 Wireless, modem, and local area network
Using operating system controls
Some operating systems also offer a way to manage integrated wireless devices and the wireless
connection. For example, Windows provides the Network and Sharing Center that allows you to set up
a connection or network, connect to a network, manage wireless networks, and diagnose and repair
network problems.
To access the Network and Sharing Center, select Start > Control Panel > Network and Internet >
Network and Sharing Center.
For more information, refer to Windows Help and Support. Select Start > Help and Support.
Using wireless devices (select models only) 19
Using a WLAN
With a WLAN device, you can access a WLAN, which is composed of other computers and accessories
that are linked by a wireless router or a wireless access point.
NOTE: The terms wireless router and wireless access point are often used interchangeably.
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
●
that can accommodate a large number of computers and accessories and can separate critical
network functions.
A home or small office WLAN typically uses a wireless router, which allows several wireless and
●
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through
a service provider or a public or corporate network).
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an
●
Internet service provider (ISP)
A wireless router (purchased separately) (2)
●
The wireless computer (3)
●
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, refer to the information provided by your router manufacturer or your
ISP.
Protecting your WLAN
Because the WLAN standard was designed with only limited security capabilities—basically to foil casual
eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are
vulnerable to well-known and well-documented security weaknesses.
WLANs in public areas, or “hotspots,” like coffee shops and airports, may not provide any security. New
technologies are being developed by wireless manufacturers and hotspot service providers that make
the public environment more secure and anonymous. If you are concerned about the security of your
computer in a hotspot, limit your network activities to noncritical e-mail and basic Internet surfing.
20 Chapter 2 Wireless, modem, and local area network
When you set up a WLAN or access an existing WLAN, always enable security features to protect your
network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA) and
Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN
devices can pick up unprotected signals and either connect to your network (uninvited) or capture
information being sent across it. However, you can take precautions to protect your WLAN:
Use a wireless transmitter with built-in security
●
Many wireless base stations, gateways, and routers provide built-in security features such as
wireless security protocols and firewalls. With the correct wireless transmitter, you can protect your
network from the most common wireless security risks.
Work behind a firewall
●
A firewall is a barrier that checks both data and requests for data that are sent to your network and
then discards any suspicious items. Firewalls are available in many varieties, both software and
hardware. Some networks use a combination of both types.
Use wireless encryption
●
A variety of sophisticated encryption protocols is available for your WLAN. Find the solution that
works best for your network security:
Wired Equivalent Privacy (WEP) is a wireless security protocol that uses a WEP key to
◦
encode or encrypt all network data before it is transmitted. Usually, you can allow the network
to assign the WEP key. Alternatively, you can set up your own key, generate a different key,
or choose other advanced options. Without the correct key, others will not be able to use the
WLAN.
WPA (Wi-Fi Protected Access), like WEP, uses security settings to encrypt and decrypt data
◦
that is transmitted over the network. However, instead of using one static security key for
encryptions as WEP does, WPA uses temporal key integrity protocol (TKIP) to dynamically
generate a new key for every packet. It also generates different sets of keys for each computer
on the network.
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1. Be sure that the WLAN device is on. If it is on, the wireless light is on (white). If the wireless light
is off (amber), press the wireless button.
2. Click the network icon in the notification area, at the far right of the taskbar.
3. Select your WLAN from the list.
4. Click Connect.
If the network is a security-enabled WLAN, you are prompted to enter a network security key, which
is a security code. Type the code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you are out of range of a wireless router or access point.
NOTE: If you do not see the network you want to connect to, click Open Network and Sharing
Center, and then click Set up a new connection or network. A list of options is displayed. You
can choose to manually search for and connect to a network or to set up a new network connection.
Using a WLAN 21
After the connection is made, place the mouse pointer over the network icon in the notification area, at
the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation,
router manufacturer, and interference from other electronic devices or structural barriers such as walls
and floors.
More information about using a WLAN is available through the following resources:
Information from your ISP and the manufacturer's instructions included with your wireless router
●
and other WLAN equipment
Information and Web site links provided in Help and Support
●
For a list of public WLANs near you, contact your ISP or search the Web. Web sites that list public
WLANs include Cisco Internet Mobile Office Wireless Locations, Hotspotlist, and Geektools. Check with
each public WLAN location for cost and connection requirements.
For additional information on connecting your computer to a corporate WLAN, contact your network
administrator or IT department.
Roaming to another network
When you move your computer within range of another WLAN, Windows attempts to connect to that
network. If the attempt is successful, your computer is automatically connected to the new network. If
Windows does not recognize the new network, follow the same procedure you used initially to connect
to your WLAN.
22 Chapter 2 Wireless, modem, and local area network
Using HP Mobile Broadband (select models only)
HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access
the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile
Broadband requires a network service provider (called a mobile network operator), which in most cases
is a mobile phone network operator. Coverage for HP Mobile Broadband is similar to mobile phone voice
coverage.
When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay
connected to the Internet, send e-mail, or connect to your corporate network whether you are on the
road or outside the range of Wi-Fi hotspots.
HP supports the following technologies:
HSPA (High Speed Packet Access), which provides access to networks based on the Global
●
System for Mobile Communications (GSM) telecommunications standard.
EV-DO (Evolution Data Optimized), which provides access to networks based on the code division
●
multiple access (CDMA) telecommunications standard.
You may need the HP Mobile Broadband Module serial number to activate mobile broadband service.
The serial number is printed on a label inside the battery bay of your computer.
Some mobile network operators require the use of a subscriber identity module (SIM). A SIM contains
basic information about you, such as a PIN, as well as network information. Some computers include a
SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided in the HP
Mobile Broadband information provided with your computer or the mobile network operator may provide
it separately from the computer.
For information on inserting and removing the SIM, refer to the “Inserting a SIM” and “Removing a SIM”
sections in this chapter.
For information on HP Mobile Broadband and how to activate service with a preferred mobile network
operator, refer to the mobile broadband information included with your computer. For additional
information, see the HP Web site at
Inserting a SIM
CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.
To insert a SIM:
1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the
computer on by pressing the power button. Then, shut down the computer through the operating
system.
2. Close the display.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface, with the battery bay toward you.
6. Remove the battery.
http://www.hp.com/go/mobilebroadband (US only).
Using HP Mobile Broadband (select models only) 23
7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.
8. Replace the battery.
NOTE: HP Mobile Broadband will be disabled if the battery is not replaced.
9. Turn the computer right-side up, and then reconnect external power and external devices.
10. Turn on the computer.
Removing a SIM
To remove a SIM:
1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the
computer on by pressing the power button. Then, shut down the computer through the operating
system.
2. Close the display.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface, with the battery bay toward you.
6. Remove the battery.
24 Chapter 2 Wireless, modem, and local area network
7. Press in on the SIM (1), and then remove it from the slot (2).
8. Replace the battery.
9. Turn the computer right-side up, and then reconnect external power and external devices.
10. Turn on the computer.
Using HP Mobile Broadband (select models only) 25
Using Bluetooth wireless devices (select models only)
A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices, such as the following:
Computers (desktop, notebook, PDA)
●
Phones (cellular, cordless, smart phone)
●
Imaging devices (printer, camera)
●
Audio devices (headset, speakers)
●
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network
(PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the
Bluetooth software Help.
Bluetooth and Internet Connection Sharing (ICS)
HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway
through which other computers may connect to the Internet. When two or more computers are connected
using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other
computers may not be able to connect to the Internet using the Bluetooth network.
The strength of Bluetooth is in synchronizing information transfers between your computer and wireless
devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect
two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the
Windows operating system.
26 Chapter 2 Wireless, modem, and local area network
Troubleshooting wireless connection problems
Some possible causes for wireless connection problems include the following:
Wireless device is not installed correctly or has been disabled.
●
Wireless device or router hardware has failed.
●
Network configuration (SSID or security) has been changed.
●
Wireless device encountered interference from other devices.
●
NOTE: Wireless networking devices are included with select computer models only. If wireless
networking is not listed in the feature list on the side of the original computer package, you may add
wireless networking capability to the computer by purchasing a wireless networking device.
Before working your way through the sequence of possible solutions to your network connection
problem, be sure that device drivers are installed for all wireless devices.
Use the procedures in this chapter to diagnose and repair a computer that does not connect to the
network you want to use.
Cannot create a WLAN connection
If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly
installed on your computer:
NOTE: Windows includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Windows Help and Support for more information.
1. Select Start > Control Panel > System and Security.
2. In the System area, click Device Manager.
3. Click the arrow next to Network adapters to expand the list and show all adapters.
4. Identify the WLAN device from the Network adapters list. The listing for a WLAN device may include
the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11.
If no WLAN device is listed, either your computer does not have an integrated WLAN device, or
the driver for the WLAN device is not properly installed.
For more information on troubleshooting WLANs, refer to the Web site links provided in Help and
Support.
Troubleshooting wireless connection problems 27
Cannot connect to a preferred network
Windows can automatically repair a corrupted WLAN connection:
If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon,
●
and then click Troubleshoot problems.
Windows resets your network device and attempts to reconnect to one of the preferred networks.
If there is no network icon in the notification area, follow these steps:
●
1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2. Click Troubleshoot problems, and then select the network you wish to repair.
Network icon is not displayed
If the network icon is not displayed in the notification area after you configure the WLAN, the software
driver is either missing or corrupted. A Windows “Device not Found” error message may also be
displayed. The driver must be reinstalled.
To get the latest version of the WLAN device software for your computer, follow these steps:
1. Open your Internet browser and go to
2. Select your country or region.
3. Click the option for software and driver downloads, and then type your computer model number in
the Search box.
4. Press enter, and then follow the on-screen instructions.
NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's Web
site for the latest software.
http://www.hp.com/support.
Current network security codes are unavailable
If you are prompted for a network key or a name (SSID) when connecting to a WLAN, the network is
protected by security. You must have the current codes to make a connection on a secure network. The
SSID and network key are alphanumeric codes that you enter into your computer to identify your
computer to the network.
For a network connected to your personal wireless router, review the router user guide for
●
instructions on setting up the same codes on both the router and the WLAN device.
For a private network, such as a network in an office or at a public Internet chat room, contact the
●
network administrator to obtain the codes, and then enter the codes when prompted to do so.
Some networks change the SSID or network keys used in their routers or access points on a regular
basis to improve security. You must change the corresponding code in your computer accordingly.
28 Chapter 2 Wireless, modem, and local area network
If you are provided with new wireless network keys and SSID for a network, and if you have previously
connected to that network, follow the steps below to connect to the network:
1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2. Click Manage wireless networks in the left panel.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several will be displayed.
3. Select the network in the list, right-click the network, and then click Properties.
NOTE: If the network you want is not listed, check with the network administrator to be sure that
the router or access point is operating.
4. Click the Security tab, and then enter the correct wireless encryption data into the Network
security key field.
5. Click OK to save these settings.
WLAN connection is very weak
If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize
interference from other devices, as follows:
Move your computer closer to the wireless router or access point.
●
Temporarily disconnect other wireless devices such as a microwave, cordless phone, or cellular
●
phone to be sure that they are not interfering.
If the connection does not improve, try forcing the device to reestablish all connection values:
1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2. Click Manage wireless networks in the left panel.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several will be displayed.
3. Click a network, and then click Remove.
Cannot connect to the wireless router
If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by
removing power from the router for 10 to 15 seconds.
If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer
to the router manufacturer's instructions.
Troubleshooting wireless connection problems 29
Using the modem (select models only)
The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (included
with select models only). In some countries, a country-specific modem cable adapter (included with
select models only) is also required. Jacks for digital PBX systems may resemble analog telephone
jacks, but they are not compatible with the modem.
WARNING! Connecting the internal analog modem to a digital line can permanently damage the
modem. Immediately disconnect the modem cable if you accidentally connect it to a digital line.
If the modem cable contains noise suppression circuitry (1), which prevents interference from TV and
radio reception, orient the circuitry end (2) of the cable toward the computer.
Connecting a modem cable
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem
cable (included with select models only) or telephone cable into the RJ-45 (network) jack.
To connect a modem cable:
1. Plug the modem cable into the modem jack (1) on the computer.
2. Plug the modem cable into the RJ-11 telephone wall jack (2).
30 Chapter 2 Wireless, modem, and local area network
Connecting a country-specific modem cable adapter
Telephone jacks vary by country. To use the modem and the modem cable (included with select models
only) outside the country in which you purchased the computer, you must obtain a country-specific
modem cable adapter (included with select models only).
To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow
these steps:
1. Plug the modem cable into the modem jack (1) on the computer.
2. Plug the modem cable into the country-specific modem cable adapter (2).
3. Plug the country-specific modem cable adapter (3) into the telephone wall jack.
Selecting a location setting
Viewing the current location selection
To view the current location setting for the modem, follow these steps:
1. Select Start > Control Panel.
2. Click Clock, Language, and Region.
3. Click Region and Language.
4. Click the Location tab to display your location.
Using the modem (select models only) 31
Adding new locations when traveling
By default, the only location setting available to the modem is a location setting for the country in which
you purchased the computer. As you travel to different countries, set the internal modem to a location
setting that meets the operating standards of the country in which you are using the modem.
As you add new location settings, they are saved by the computer so that you can switch among settings
at any time. You can add multiple location settings for any country.
CAUTION: To prevent losing your home country settings, do not delete your current modem country
settings. To enable modem use in other countries while preserving your home country configuration,
add a new configuration for each location in which you will use the modem.
CAUTION: To prevent configuring the modem in a way that violates the telecommunications
regulations and laws of the country you are visiting, select the country in which the computer is located.
The modem may not function properly if the correct country selection is not made.
To add a location setting for the modem, follow these steps:
1. Select Start > Devices and Printers.
2. Right-click the device that represents your computer, and click Modem settings.
NOTE: You must set up an initial (current) location area code before you can view the Dialing
Rules tab. If you do not have a location set up, you will be prompted to enter the location when you
click Modem settings.
3. Click the Dialing Rules tab.
4. Click New. (The New Location window is displayed.)
5. In the Location name box, type a name (such as “home” or “work”) for the new location setting.
6. Select a country or region from the Country/region drop-down list. (If you select a country or region
that is not supported by the modem, the Country/region selection for USA or UK is displayed by
default.)
7. Enter the area code, a carrier code (if necessary), and the number to access an outside line (if
necessary).
8. Next to Dial using, click Tone or Pulse.
9. Click OK to save your new location setting. (The Phone and Modem window is displayed.)
10. Do one of the following:
To set your new location setting as the current location, click OK.
●
To select another location setting as the current location setting, select your preference from
●
the settings in the Location list, and then click OK.
NOTE: You can use the preceding procedure to add location settings for places within your own
country as well as in other countries. For example, you could add a setting named “Work” that
includes dialing rules for accessing an outside line.
32 Chapter 2 Wireless, modem, and local area network
Solving travel connection problems
If you experience modem connection problems when using the computer outside of the country in which
you purchased it, try the following suggestions:
Check the telephone line type.
●
The modem requires an analog, not a digital, telephone line. A line described as a PBX line is
usually a digital line. A telephone line described as a data line, fax machine line, modem line, or
standard telephone line is usually an analog line.
Check for pulse or tone dialing.
●
An analog telephone line supports one of two dialing modes: pulse dialing or tone dialing. These
dialing mode options are selected in the Phone and Modem settings. The dialing mode option
selected must match the dialing mode supported by the telephone line in your location.
To determine the dialing mode supported by a telephone line, dial a few digits on the telephone,
and then listen for clicks (pulses) or tones. Clicks indicate that the telephone line supports pulse
dialing. Tones indicate that the telephone line supports tone dialing.
To change the dialing mode in your current modem location setting, follow these steps:
1. Select Start > Devices and Printers.
2. Right-click the device that represents your computer, and click Modem settings.
3. Click the Dialing Rules tab.
4. Select your modem location setting.
5. Click Edit.
6. Click either Tone or Pulse.
7. Click OK twice.
Check the telephone number you are dialing and the response of the remote modem.
●
Dial a telephone number, make sure there is a response from the remote modem, and then hang
up.
Set the modem to ignore dial tones.
●
If the modem receives a dial tone it does not recognize, it does not dial and displays a “No Dial
Tone” error message.
To set the modem to ignore all dial tones before dialing, follow these steps:
1. Select Start > Devices and Printers.
2. Right-click the device that represents your computer, and click Modem settings.
3. Click the Modems tab.
4. Click the listing for the modem.
5. Click Properties.
6. Click Modem.
Using the modem (select models only) 33
7. Clear the check box for Wait for dial tone before dialing.
8. Click OK twice.
34 Chapter 2 Wireless, modem, and local area network
Connecting to a local area network (LAN)
Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased
separately). If the network cable contains noise suppression circuitry (1), which prevents interference
from TV and radio reception, orient the circuitry end of the cable (2) toward the computer.
To connect the network cable:
1. Plug the network cable into the network jack (1) on the computer.
2. Plug the other end of the cable into a network wall jack (2).
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a
modem or telephone cable into the RJ-45 (network) jack.
Connecting to a local area network (LAN) 35
3 Pointing devices and keyboard
Using pointing devices
Setting pointing device preferences
Use Mouse Properties in Windows to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Control Panel > Hardware and Sound > Mouse.
Using the TouchPad
Turning the TouchPad on and off
The TouchPad is turned on at the factory. When the TouchPad zone is active, the light is off.
To turn the TouchPad on and off, quickly double-tap the TouchPad off indicator.
Navigating
To move the pointer, touch and slide your finger across the TouchPad in the direction you want the
pointer to go. Use the left and right TouchPad buttons like the corresponding buttons on an external
mouse. To scroll up and down using the TouchPad, touch and slide your finger up or down over the
TouchPad.
36 Chapter 3 Pointing devices and keyboard
NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the TouchPad
before starting to scroll.
Selecting
Use the left and right TouchPad buttons like the corresponding buttons on an external mouse.
Using pointing devices 37
Using TouchPad gestures
The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two
or three fingers on the TouchPad at the same time as described in the following sections.
NOTE: You can scroll and pinch anywhere on the TouchPad. The rotate gesture must be done within
the TouchPad zone.
The TouchPad gestures described in this section are enabled at the factory. To disable or reenable
these gestures:
1. Double-click on the Synaptics icon in the notification area, at the far right of the taskbar, and then
click the Device Settings tab.
2. Select the device, and then click Settings.
3. Select the gesture that you want to disable or reenable.
4. Click Apply, and then click OK.
NOTE: Your computer also supports additional TouchPad features that are disabled at the
factory. To view and enable these features, click the Synaptics icon in the notification area, at the
far right of the taskbar, and then click the Device Settings tab. Select the device, and then click
Settings.
Scrolling
Scrolling is useful for moving up or down on a page or image. To scroll, place two fingers slightly apart
on the TouchPad and drag them across the TouchPad in an up, down, left, or right motion.
NOTE: Scrolling speed is controlled by finger speed.
Pinching/Zooming
Pinching allows you to zoom in or out on items such as PDFs, images, and photos.
38 Chapter 3 Pointing devices and keyboard
Rotating
To pinch:
Zoom in by placing two fingers together on the TouchPad, and then moving them apart to gradually
●
increase the object’s size.
Zoom out by placing two fingers apart on the TouchPad, and then moving them together to
●
gradually decrease the object’s size.
Rotating allows you to rotate items such as photos and pages. To rotate, anchor your left forefinger in
the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving
from twelve o’clock to three o’clock. To reverse the rotation, move your right forefinger from three o’clock
to twelve o’clock.
NOTE: Rotating must be done within the TouchPad zone.
Three-finger flick
Three-finger flicking allows you to enhance navigation and application control for rapidly paging through
documents, photos, presentations, and other files.
Using pointing devices 39
Place three fingers slightly separated on the TouchPad. Flick your three fingers across the TouchPad
in a linear, continuous motion (right for next, left for previous, up to start or play a presentation, or down
to stop or end a presentation).
Connecting an external mouse
You can connect an external USB mouse to the computer using one of the USB ports on the computer.
A USB device can be added by connecting the device to a USB port on the computer or on an optional
docking device (select models only).
Using the keyboard
Using hotkeys
Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3).
The icons on the f1 through f12 keys represent the hotkey functions. Hotkey functions and procedures
are discussed in the following sections.
NOTE: Your computer may look slightly different from the illustration in this section.
40 Chapter 3 Pointing devices and keyboard
Function Hotkey
Display system information. fn+esc
Initiate Sleep. fn+f1
Decrease screen brightness. fn+f2
Increase screen brightness. fn+f3
Switch the screen image. fn+f4
Open the default e-mail application. fn+f5
Open the default Web browser. fn+f6
Mute speaker sound. fn+f7
Decrease speaker sound. fn+f8
Increase speaker sound. fn+f9
Playing previous track. fn+f10
Playing, pausing, or resuming a CD, DVD, or BD. fn+f11
Playing next track. fn+f12
To use a hotkey command on the computer keyboard, follow either of these steps:
Briefly press the fn key, and then briefly press the second key of the hotkey command.
●
– or –
Press and hold down the fn key, briefly press the second key of the hotkey command, and then
●
release both keys at the same time.
Using the keyboard 41
Displaying system information
Press fn+esc to display information about system hardware components and the system BIOS version
number.
In the Windows fn+esc display, the version of the system BIOS (basic input-output system) is displayed
as the BIOS date. On some computer models, the BIOS date is displayed in decimal format. The BIOS
date is sometimes called the system ROM version number.
Initiating Sleep
CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.
Press fn+f1 to initiate Sleep.
When Sleep is initiated, your information is stored in system memory, the screen is cleared, and power
is conserved. While the computer is in the Sleep state, the power lights blink. The computer must be on
before you can initiate Sleep.
NOTE: If a critical battery level occurs while the computer is in the Sleep state, the computer initiates
Hibernation and the information stored in memory is saved to the hard drive. The factory setting for
critical battery action is Hibernate, but this setting can be changed using Power Options in Windows
Control Panel.
To exit Sleep, briefly press the power button.
The function of the fn+f1 hotkey can be changed. For example, you can set the fn+f1 hotkey to initiate
Hibernation instead of Sleep.
NOTE: In all Windows operating system windows, references to the sleep button apply to the fn+f1
hotkey.
Decreasing screen brightness
Press fn+f2 to decrease screen brightness. Hold down the hotkey to decrease the brightness level
incrementally.
Increasing screen brightness
Press fn+f3 to increase screen brightness. Hold down the hotkey to increase the brightness level
incrementally.
Switching the screen image
Press fn+f4 to switch the screen image among display devices connected to the system. For example,
if a monitor is connected to the computer, pressing fn+f4 alternates the screen image from computer
display to monitor display to simultaneous display on both the computer and the monitor.
Most external monitors receive video information from the computer using the external VGA video
standard. The fn+f4 hotkey can also alternate images among other devices receiving video information
from the computer.
The following video transmission types, with examples of devices that use them, are supported by the
fn+f4 hotkey:
LCD (computer display)
●
External VGA (most external monitors)
●
42 Chapter 3 Pointing devices and keyboard
HDMI (televisions, camcorders, DVD players, VCRs, and video capture cards with HDMI ports)
●
Composite video (televisions, camcorders, DVD players, VCRs, and video capture cards with
●
composite-video-in jacks)
NOTE: Composite video devices can be connected to the system only by using an optional
docking device.
Opening the default e-mail application
Press fn+f5 to open the default e-mail application.
Opening the default Web browser
Press fn+f6 to open the default Web browser.
Muting speaker sound
Press fn+f7 to mute speaker sound. Press the hotkey again to restore speaker sound.
Decreasing speaker sound
Press fn+f8 to decrease speaker volume. Hold down the hotkey to decrease speaker volume
incrementally.
Increasing speaker sound
Press fn+f9 to increase speaker volume. Hold down the hotkey to increase speaker volume
incrementally.
Playing the previous track or section of an audio CD or a DVD
While an audio CD or a DVD is playing, press fn+f10 to play the previous track of the CD or the previous
section of the DVD.
Playing, pausing, or resuming an audio CD or a DVD
The fn+f11 hotkey functions only when an audio CD or a DVD is inserted.
If the audio CD or the DVD is not playing, press fn+f11 to begin or resume the play.
●
If the audio CD or the DVD is playing, press fn+f11 to pause the play.
●
Playing the next track or section of an audio CD or a DVD
While an audio CD or a DVD is playing, press fn+f12 to play the next track of the CD or the next section
of the DVD.
Using the keyboard 43
Using QuickLook
QuickLook allows you to save calendar, contact, inbox, and task information from Microsoft Outlook to
the hard drive of your computer.
Press f5 when the computer is off or in Hibernation to open QuickLook. This allows you to view this
▲
information without waiting for the operating system to restart.
NOTE: Pressing f5 will not work when the computer is on or in Sleep mode.
Use QuickLook to manage contact information, calendar events, e-mail information, and tasks without
restarting your computer.
HP DayStart is part of QuickLook, and it allows you to be immediately productive while Windows boots–
displaying important meeting and conference call details along with the battery charge state. For more
information, refer to the QuickLook and DayStart help.
44 Chapter 3 Pointing devices and keyboard
Using QuickWeb
QuickWeb is an instant-on environment that is separate from your Windows operating system.
QuickWeb allows you to rapidly access a Web browser without the need to start Windows.
Press f6 when the computer is off or in Hibernation to open QuickWeb on your computer.
▲
NOTE: Pressing f6 will not work when the computer is on or in Sleep mode.
Using QuickWeb 45
Using the embedded numeric keypad
The 15 keys of the embedded numeric keypad can be used like the keys on an external keypad. When
the embedded numeric keypad is turned on, each key on the keypad performs the function indicated by
the icon in the upper-right corner of the key.
Enabling and disabling the embedded numeric keypad
Press fn+num lk to enable the embedded numeric keypad. Press fn+num lk again to return the keys to
their standard keyboard functions.
NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad
is connected to the computer.
Switching key functions on the embedded numeric keypad
You can temporarily alternate the functions of keys on the embedded numeric keypad between their
standard keyboard functions and their keypad functions by using the fn key or the fn+shift key
combination.
To change the function of a keypad key to keypad functions while the keypad is off, press and hold
●
the fn key while pressing the keypad key.
To use the keypad keys temporarily as standard keys while the keypad is on:
●
Press and hold the fn key to type in lowercase.
◦
Press and hold fn+shift to type in uppercase.
◦
46 Chapter 3 Pointing devices and keyboard
Using an optional external numeric keypad
Keys on most external numeric keypads function differently according to whether num lock is on or off.
(Num lock is turned off at the factory.) For example:
When num lock is on, most keypad keys type numbers.
●
When num lock is off, most keypad keys function like the arrow, page up, or page down keys.
●
When num lock on an external keypad is turned on, the num lock light on the computer is turned on.
When num lock on an external keypad is turned off, the num lock light on the computer is turned off.
To turn num lock on or off on an external keypad as you work:
Press the num lk key on the external keypad, not on the computer.
▲
Using an optional external numeric keypad 47
Cleaning the TouchPad and keyboard
Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,
clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.
WARNING! To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on
the keyboard surface.
Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that
can become trapped beneath the keys. A can of compressed air with a straw extension can be used to
blow air around and under the keys to loosen and remove debris.
48 Chapter 3 Pointing devices and keyboard
4 Multimedia
Multimedia features
Your computer includes multimedia features that allow you to listen to music, watch movies, and view
pictures. Your computer may include the following multimedia components:
Optical drive for playing audio and video discs
●
Integrated speakers for listening to music
●
Integrated microphone for recording your own audio
●
Integrated webcam that allows you to capture and share video
●
Preinstalled multimedia software that allows you to play and manage your music, movies, and
●
pictures
Hotkeys that provide fast access to multimedia tasks
●
NOTE: Your computer may not include all of the components listed.
The following sections explain how to identify and use the multimedia components included with your
computer.
Identifying your multimedia components
The following illustration and table describe the multimedia features of the computer.
NOTE: Your computer may look slightly different from the illustration in this section.
Multimedia features 49
Component Description
(1) Internal microphone Records sound.
(2) Webcam Records video and captures still photographs.
(3) Speakers (2) Produce sound.
(4) Audio-out (headphone) jack Produces sound when connected to optional powered stereo
(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
Adjusting the volume
You can adjust the volume using the following controls:
Computer volume keys:
●
To mute or restore volume, press and hold the fn key (1), and then press the mute key f7
◦
(2).
To decrease volume, press and hold the fn key (1), and then tap the volume down key f8
◦
(3) until the desired volume level is reached.
50 Chapter 4 Multimedia
speakers, headphones, ear buds, a headset, or television audio.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
microphone, or monaural microphone.
To increase volume, press and hold the fn key (1), and then tap the volume up key f9 (4) until
◦
the desired volume level is reached.
Windows volume control:
●
a. Click the Volume icon in the notification area, at the far right of the taskbar.
b. Increase or decrease the volume by moving the slider up or down. Click the Mute icon to mute
the volume.
– or –
a. Right-click the Volume icon in the notification area, and then click Open Volume Mixer.
b. In the Speakers column, you can increase or decrease the volume by moving the Volume
slider up or down. You can also mute the volume by clicking the Mute icon.
If the Volume icon is not displayed in the notification area, follow these steps to add it:
a. Right-click in the notification area, and then click Properties.
b. Click the Notification Area tab.
c. Under System icons, select the Volume check box.
d. Click OK.
Program volume control:
●
Volume can also be adjusted within some programs.
Multimedia software
The computer includes preinstalled multimedia software. Some computer models also include additional
multimedia software on an optical disc.
Multimedia software 51
Depending on the hardware and software included with the computer, the following multimedia tasks
may be supported:
Playing digital media, including audio and video CDs, DVDs, and BDs, and Internet radio
●
Creating or copying data CDs
●
Creating, editing, and burning audio CDs
●
Creating, editing, and burning a video or movie to a DVD or video CD
●
CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines:
Before writing to a disc, connect the computer to a reliable external power source. Do not write to a disc
while the computer is running on battery power.
Before writing to a disc, close all open programs except the disc software you are using.
Do not copy directly from a source disc to a destination disc or from a network drive to a destination
disc. Instead, copy from a source disc or network drive to your hard drive, and then copy from your hard
drive to the destination disc.
Do not use the computer keyboard or move the computer while the computer is writing to a disc. The
write process is sensitive to vibration.
NOTE: For information about using software included with the computer, refer to the software
manufacturer's instructions that may be provided on disc, as online Help files, or on the software
manufacturer's Web site.
Opening preinstalled multimedia software
1. Select Start > All Programs.
2. Click the program that you want to open.
Using multimedia software
1. Select Start > All Programs, and then open the multimedia program you want to use. For example,
if you want to use Windows Media Player to play an audio CD, click Windows Media Player.
NOTE: Some programs may be located in subfolders.
2. Insert the media disc, such as an audio CD, into the optical drive.
3. Follow the instructions on the screen.
– or –
1. Insert the media disc, such as an audio CD, into the optical drive.
An AutoPlay dialog box opens.
2. Click a multimedia task from the list of tasks.
52 Chapter 4 Multimedia
Installing multimedia software from a disc
1. Insert the disc into the optical drive.
2. When the installation wizard opens, follow the on-screen instructions.
3. Restart the computer if prompted to do so.
Multimedia software 53
Audio
Your computer enables you to use a variety of audio features:
Play music using your computer speakers and/or connected external speakers
●
Record sound using the internal microphone or connect an external microphone
●
Download music from the Internet
●
Create multimedia presentations using audio and images
●
Transmit sound and images with instant messaging programs
●
Stream radio programs (select models only) or receive FM radio signals
●
Create or “burn” audio CDs (select models only)
●
Connecting external audio devices
WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and
Environmental Notices.
To connect external devices such as external speakers, headphones, or a microphone, refer to the
information provided with the device. For best results, remember the following tips:
Be sure that the device cable is securely connected to the correct jack on your computer. (Cable
●
connectors are normally color-coded to match the corresponding jacks on the computer.)
Be sure to install any drivers required by the external device.
●
NOTE: A driver is a required program that acts like a translator between the device and the
programs that use the device.
Checking your audio functions
To check the system sound on your computer, follow these steps:
1. Right-click the Volume icon on the taskbar, and then select Sounds.
– or –
Select Start > Control Panel > Hardware and Sound > Sound.
2. When the Sound window opens, click the Sounds tab. Under Program Events, select any sound
event, such as a beep or alarm, and click the Test button.
You should hear sound through the speakers or through connected headphones.
To check the record functions of the computer, follow these steps:
1. Select Start > All Programs > Accessories > Sound Recorder.
2. Click Start Recording and speak into the microphone. Save the file to your desktop.
3. Open Windows Media Player and play back the sound.
54 Chapter 4 Multimedia
NOTE: For best results when recording, speak directly into the microphone and record sound in a
setting free of background noise.
To confirm or change the audio settings on your computer, select Start > Control Panel >
▲
Hardware and Sound > Sound.
Audio 55
Video
Your computer enables you to use a variety of video features:
Watch movies
●
Play games over the Internet
●
Edit pictures and video to create presentations
●
Connect external video devices
●
Connecting an external monitor or projector
Your computer has an external monitor port that allows you to connect external monitors and projectors.
Using the external monitor port
The external monitor port connects an external display device, such as an external monitor or a projector,
to the computer.
To connect a display device, connect the device cable to the external monitor port.
▲
NOTE: If a properly connected external display device does not display an image, press fn+f4 to
transfer the image to the device. Repeatedly pressing fn+f4 alternates the screen image between the
computer display and the device.
Using the HDMI port
Select computer models include an HDMI (High Definition Multimedia Interface) port. The HDMI port
connects the computer to an optional video or audio device, such as a high-definition television, or any
compatible digital or audio component.
The computer can support one HDMI device connected to the HDMI port, while simultaneously
supporting an image on the computer display or any other supported external display.
NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased
separately), available from most electronics retailers.
56 Chapter 4 Multimedia
To connect a video or audio device to the HDMI port:
1. Plug one end of the HDMI cable into the HDMI port on the computer.
2. Connect the other end of the cable to the video device, according to the device manufacturer's
instructions.
3. Press fn+f4 to switch the image between the display devices connected to the computer.
Configuring audio for HDMI
To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the
HDMI port on your computer. Then configure the default audio playback device as follows:
1. Right-click the Speaker icon in the notification area, at the far right of the taskbar, and then click
Playback Devices.
2. On the Playback tab, click either Digital Output or Digital Output Device (HDMI).
3. Click Set Default, and then click OK.
To return audio to the computer speakers, follow these steps:
1. Right-click the Speaker icon in the notification area, at the far right of the taskbar, and then click
Playback Devices.
2. On the Playback tab, click Speakers.
3. Click Set Default, and then click OK.
Video 57
Optical drive (select models only)
Depending on the type of optical drive and software installed in your computer, the optical drive plays,
copies, and creates CDs, DVDs, or BDs.
Identifying the installed optical drive
Select Start > Computer.
▲
Using optical discs (CDs, DVDs, and BDs)
An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs store
information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs.
Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc (BD) drive,
it can also read BDs.
NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are
not necessarily all of the supported optical drives.
Some optical drives can also write to optical discs, as described in the following table.
Optical drive type Write to CD-RWWrite to
DVD-ROM Drive No No No No No
DVD±R SuperMulti DL
LightScribe Drive*
Blu-ray ROM DVD±R
SuperMulti DL Drive*
Blu-ray R/RE DVD+/RW SuperMulti DL
Drive*
*Double-layer discs can store more data than single-layer discs. However, double-layer discs burned with this drive may not
be compatible with many single-layer DVD drivers and players.
†
LightScribe discs must be purchased separately. LightScribe creates a grayscale image similar to black-and-white
photography.
†
Yes Yes Yes Yes No
Yes Yes Yes No No
Yes Yes Yes No Yes
DVD±RW/
R
Write to DVD±R DL Write label to
CAUTION: To prevent possible audio and video degradation, loss of information, or loss of audio or
video playback functionality, do not initiate Sleep or Hibernation while reading a CD, DVD, or BD, or
writing to a CD or DVD.
Selecting the right disc (CDs, DVDs, and BDs)
LightScribe CD or
Write to BD R/RE
DVD ±RW/R
An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are also
used for commercial audio recordings and are convenient for your personal storage needs. DVDs and
BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs are the same
form factor as CDs, but have a much higher storage capacity.
NOTE: The optical drive on your computer may not support all the types of optical discs discussed in
this section.
58 Chapter 4 Multimedia
CD-R discs
Use CD-R (write-once) discs to create permanent archives and to share files with virtually anyone.
Typical uses include the following:
●
●
●
●
●
After data is recorded, it cannot be erased or written over.
CD-RW discs
Use a CD-RW disc (a rewritable version of a CD) to store large projects that must be updated frequently.
Typical uses include the following:
●
●
●
Distributing large presentations
Sharing scanned and digital photos, video clips, and written data
Making your own music CDs
Keeping permanent archives of computer files and scanned home records
Offloading files from your hard drive to free up disk space
Developing and maintaining large documents and project files
Transporting work files
Making weekly backups of hard drive files
Updating photos, video, audio, and data continuously
●
DVD±R discs
Use blank DVD±R discs to permanently store large amounts of information. After data is recorded, it
cannot be erased or written over.
DVD±RW discs
Use DVD±RW discs if you want to be able to erase or write over data that you saved earlier. This type
of disc is ideal for testing audio or video recordings before you burn them to a CD or DVD that cannot
be changed.
LightScribe DVD+R discs
Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are
read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive
and LightScribe software, you can write data to the disc and then add a designer label to the outside of
the disc.
Blu-ray Discs (BDs)
BD is a high-density optical disc format for the storage of digital information, including high-definition
video. A single-layer Blu-ray Disc can store 25 GB, over 5 times the storage capacity of a single-layer
DVD at 4.7 GB. A dual-layer Blu-ray Disc can store 50 GB, almost 6 times the storage capacity of a
dual-layer DVD at 8.5 GB.
Optical drive (select models only) 59
Typical uses include the following:
Storage of large amounts of data
●
High-definition video playback and storage
●
Video games
●
NOTE: As Blu-ray is a new format containing new technologies, certain disc, digital connection,
compatibility and/or performance issues may arise, and do not constitute defects in the product. Flawless
playback on all systems is not guaranteed.
Playing a CD, DVD, or BD
1. Turn on the computer.
2. Press the release button (1) on the drive bezel to release the disc tray.
3. Pull out the tray (2).
4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up
over the tray spindle.
NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.
5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.
6. Close the disc tray.
If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box
opens. It prompts you to select how you want to use the media content.
NOTE: For best results, be sure that your AC adapter is plugged into an external power source while
playing a BD.
Configuring AutoPlay
1. Select Start > Control Panel > Play CDs or other media automatically.
2. Confirm that the Use AutoPlay for all media and devices check box is selected.
60 Chapter 4 Multimedia
3. Click Choose a default, and then select one of the available options for each media type listed.
NOTE: Choose WinDVD to play DVDs.
4. Click Save.
NOTE: For more information about AutoPlay, select Start > Help and Support.
Changing DVD region settings
Most DVDs that contain copyrighted files also contain region codes. The region codes help protect
copyrights internationally.
You can play a DVD containing a region code only if the region code on the DVD matches the region
setting on your DVD drive.
CAUTION: The region settings on your DVD drive can be changed only 5 times.
The region setting you select the fifth time becomes the permanent region setting on the DVD drive.
The number of region changes remaining is displayed on the DVD Region tab.
To change settings through the operating system:
1. Select Start > Computer > System properties.
2. In the left pane, click Device Manager.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Windows Help and Support for
more information.
3. Click the plus sign (+) next to DVD/CD-ROM drives.
4. Right-click the DVD drive for which you want to change region settings, and then click
Properties.
5. Make the desired changes on the DVD Region tab.
6. Click OK.
Observing the copyright warning
It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyrightprotected material, including computer programs, films, broadcasts, and sound recordings. Do not use
this computer for such purposes.
Copying a CD or DVD
1. Select Start > All Programs > ArcSoft > Creator Business.
NOTE: If this is the first time you have used ArcSoft, you must accept the program license
agreement before you can complete this process.
2. In the right pane, click Copy Disc.
3. Insert the disc you want to copy into the optical drive.
Optical drive (select models only) 61
4. Click Copy at the bottom right of the screen.
Creator Business reads the source disc and copies the data to a temporary folder on your hard
drive.
5. When prompted, remove the source disc from the optical drive and insert a blank disc into the drive.
After the information is copied, the disc you created is ejected automatically.
Creating (burning) a CD, DVD, or BD
CAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws,
to make unauthorized copies of copyright-protected material, including computer programs, films,
broadcasts, and sound recordings. Do not use this computer for such purposes.
If your optical drive is a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such as
Windows Media Player to burn data and audio files, including MP3 and WAV music files.
Observe the following guidelines when burning a CD, DVD, or BD:
Before burning a disc, save and close any open files and close all programs.
●
A CD-R or DVD-R is usually best for burning audio files because after the information is copied, it
●
cannot be changed.
Because some home and car stereos will not play CD-RWs, use CD-Rs to burn music CDs.
●
A CD-RW or DVD-RW is generally best for burning data files or for testing audio or video recordings
●
before you burn them to a CD or DVD that cannot be changed.
DVD players used in home systems usually do not support all DVD formats. Refer to the user guide
●
that came with your DVD player for a list of supported formats.
An MP3 file uses less space than other music file formats, and the process for creating an MP3
●
disc is the same as the process for creating a data file. MP3 files can be played only on MP3 players
or on computers with MP3 software installed.
To burn a CD, DVD, or BD, follow these steps:
1. Download or copy the source files into a folder on your hard drive.
2. Insert a blank disc into the optical drive.
3. Select Start > All Programs and the name of the software you want to use.
4. Select the kind of disc you want to create—data, audio, or video.
5. Right-click Start, click Open Windows Explorer, and navigate to the folder where the source files
are stored.
6. Open the folder, and then drag the files to the drive that contains the blank disc.
7. Initiate the burning process as directed by the program you have selected.
For specific instructions, refer to the software manufacturer's instructions. These instructions may be
provided with the software, on disc, or on the manufacturer's Web site.
62 Chapter 4 Multimedia
Removing an optical disc (CD, DVD, or BD)
1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the
tray (2) until it stops.
2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
3. Close the disc tray and place the disc in a protective case.
Troubleshooting
The following sections describe several common issues and resolutions.
The optical disc tray does not open for removal of a CD, DVD, or BD
1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive.
2. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it
stops.
Optical drive (select models only) 63
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
4. Close the disc tray and place the disc in a protective case.
The computer does not detect the optical drive
If Windows does not detect an attached device, the device driver software may be missing or corrupted.
If you suspect that the DVD/CD-ROM drive is not being detected, verify that the optical drive is listed in
the Device Manager utility.
1. Remove any discs from the optical drive.
2. Select Start > Control Panel > System and Maintenance > Device Manager. If prompted by
User Account Control, click Continue.
3. In the Device Manager window, click the plus sign (+) next to Discs Drives or DVD/CD-ROM
drives, unless a minus sign (-) is already showing. Look for an optical drive listing.
4. Right-click the optical device listing to perform the following tasks:
Update the driver.
●
Uninstall the device.
●
Scan for hardware changes. Windows scans your system for installed hardware and installs
●
any required default drivers.
Click Properties to see if the device is working properly.
●
◦
◦
64 Chapter 4 Multimedia
Click Troubleshoot to fix problems.
Click the Driver tab to update, disable, or uninstall drivers for this device.
Preventing playback disruptions
To reduce the possibility of playback disruption:
Save your work and close all open programs before playing a CD, DVD, or BD.
●
Do not connect or disconnect hardware while playing a disc.
●
Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may see a warning message
asking if you want to continue. If this message is displayed, click No. After you click No, the computer
may behave in either of the following ways:
Playback may resume.
●
– or –
The playback window in the multimedia program may close. To return to playing the CD, DVD, or
●
BD, click the Play button in your multimedia program to restart the disc. In rare cases, you may
need to exit the program and then restart it.
A disc does not play
Save your work and close all open programs before playing a CD, DVD, or BD.
●
Log off the Internet before playing a CD, DVD, or BD.
●
Be sure that you insert the disc properly.
●
Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth.
●
Wipe from the center of the disc to the outer edge.
Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit
●
available at many electronics stores.
Disable Sleep mode before playing the disc.
●
Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may see a warning
message asking if you want to continue. If this message is displayed, click No. After you click No,
the computer may behave in either of the following ways:
Playback may resume.
◦
– or –
The playback window in the multimedia program may close. To return to playing the disc, click
◦
the Play button in your multimedia program to restart the disc. In rare cases, you may need
to exit the program and then restart it.
Increase system resources:
●
Turn off external devices such as printers and scanners. Disconnecting these devices frees up
valuable system resources and results in better playback performance.
Optical drive (select models only) 65
Change desktop color properties. Because the human eye cannot easily tell the difference between
colors beyond 16 bits, you should not notice any loss of color while watching a movie if you lower system
color properties to 16-bit color, as follows:
1. Right-click anywhere on the desktop except on an icon, and then select Personalize > Display
Settings.
2. Set Colors to Medium (16 bit).
A disc does not play automatically
1. Select Start > Control Panel > Play CDs or other media automatically.
2. Confirm that the Use AutoPlay for all media and devices check box is selected.
3. Click Save.
A CD, DVD, or BD should now start automatically when it is inserted into the optical drive.
A movie stops, skips, or plays erratically
Clean the disc.
●
Conserve system resources by trying the following suggestions:
●
Log off the Internet.
◦
Change the color properties of the desktop:
◦
1. Right-click on a blank area of the computer desktop, and then select Personalize > Display
Settings.
2. Set Colors to Medium (16 bit), if this setting is not already selected.
Disconnect external devices, such as a printer, scanner, camera, or handheld device.
◦
A movie is not visible on an external display
1. If both the computer display and an external display are turned on, press fn+f4 one or more times
to switch between the two displays.
2. Configure the monitor settings to make the external display primary:
a. Right-click on a blank area of the computer desktop, and then select Personalize > Display
Settings.
b. Specify a primary display and a secondary display.
NOTE: When using both displays, the DVD image will not appear on any display designated as
the secondary display.
To get information about a multimedia question not covered in this guide, select Start > Help and
Support.
The process of burning a disc does not begin, or it stops before completion
Be sure that all other programs are closed.
●
Turn off Sleep mode and Hibernation.
●
66 Chapter 4 Multimedia
Be sure that you are using the right kind of disc for your drive. See your user guides for more
●
information about disc types.
Be sure that the disc is inserted properly.
●
Select a slower write speed and try again.
●
If you are copying a disc, save the information on the source disc to your hard drive before trying
●
to burn the contents to a new disc, and then burn from your hard drive.
Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device
●
Manager.
A device driver must be reinstalled
1. Remove any discs from the optical drive.
2. Click Start and type device manager in the Start Search box.
As you type, search results are listed in the pane above the box.
3. In the results pane, click Device Manager. If prompted by User Account Control, click Continue.
4. In the Device Manager window, click the plus sign (+) next to the type of driver you want to uninstall
and reinstall (for example, DVD/CD-ROMs, Modems, and so on), unless a minus sign (-) is already
showing.
5. Click a listed driver, and press the delete key. When prompted, confirm that you want to delete the
driver, but do not restart the computer.
Repeat for any other drivers you want to delete.
6. In the Device Manager window, click the Scan for hardware changes icon in the toolbar. Windows
scans your system for installed hardware and installs default drivers for anything requiring drivers.
NOTE: If you are prompted to restart the computer, save all open files, and then continue with
the restart.
7. Reopen Device Manager, if necessary, and then verify that the drivers are once again listed.
8. Try to use your device.
If uninstalling and reinstalling the default device drivers does not correct the problem, you may need to
update your drivers using the procedures in the following section.
Obtaining the latest HP device drivers
Follow either of the following procedures to obtain HP device drivers.
To use the HP Update Utility:
1. Select Start > All Programs > HP > HP Update.
2. On the HP Welcome screen, click Settings, and then select a time when the utility should check
for software updates on the Web.
3. Click Next to immediately check for HP software updates.
Optical drive (select models only) 67
To use the HP Web site:
1. Open your Internet browser, go to
region.
2. Click the option for software and driver downloads, and then type your computer model number in
the product box.
3. Press enter, and then follow the on-screen instructions.
Obtaining Microsoft device drivers
You can obtain the latest Windows device drivers by using Microsoft® Update. This Windows feature
can be set to automatically check for and install updates for your hardware drivers, as well as for the
Windows operating system and other Microsoft products.
To use Microsoft Update:
1. Open your Internet browser, go to
2. Click Microsoft Update to get the latest updates for your computer operating system, programs,
and hardware.
3. Follow the on-screen instructions to install Microsoft Update. If prompted by User Account Control,
click Continue.
4. Click Change settings, and then select a time for Microsoft Update to check for updates to the
Windows operating system and other Microsoft products.
http://www.hp.com/support, and then select your country or
http://www.microsoft.com, and click Security & Updates.
5. If prompted to do so, restart your computer.
68 Chapter 4 Multimedia
Webcam
NOTE: This section describes features that are common to most models. Some features may not be
available on your computer.
Your computer includes an integrated webcam, located at the top of the display. With the preinstalled
software, you can use the webcam to take a photo, record a video, or make an audio recording. You
can preview the photo, video recording, or audio recording, and save it on your computer hard drive.
To access the webcam and software, select Start > All Programs > ArcSoft TotalMedia Suite >
WebCam Companion.
The webcam software enables you to experiment with the following features:
●
●
●
●
●
Video—Record and play back webcam video.
Audio—Record and play back audio.
Streaming video—Use with instant message software solutions that support UVC (Universal Video
Class) cameras.
Snapshots—Take still photos.
HP Business Card Reader (select models only)—Use to transform business cards into a usable
database of contact information.
Webcam tips
For optimum performance, observe the following guidelines while using the webcam:
Be sure that you have the latest version of an instant message program before starting a video
●
conversation.
The webcam may not work properly across some network firewalls.
●
NOTE: If you are having trouble viewing or sending multimedia files to someone on another LAN
or outside your network firewall, temporarily disable the firewall, perform the task you want to
perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the
firewall as necessary, and adjust the policies and settings of other intrusion detection systems. For
additional information, contact your network administrator or IT department.
Whenever possible, place bright light sources behind the webcam and out of the picture area.
●
NOTE: For details about using your webcam, click the Help menu in the webcam software Help.
Adjusting webcam properties
You can adjust webcam properties using the Properties dialog box, which is accessible from various
programs that use the integrated webcam, usually from a configuration, settings, or properties menu:
Brightness—Controls the amount of light that is incorporated into the image. A higher brightness
●
setting creates a brighter image; a lower brightness setting creates a darker image.
Contrast—Controls the difference between lighter and darker areas on the image. A higher
●
contrast setting intensifies the image; a lower contrast setting maintains more of the original
information’s dynamic range, but leads to a flatter image.
Webcam 69
Hue—Controls the aspect of color that distinguishes it from another color (what makes a color red,
●
green, or blue). Hue is distinct from saturation, which measures the intensity of the hue.
Saturation—Controls the strength of color in the final image. A higher saturation setting creates a
●
bolder image; a lower saturation setting creates a more subtle image.
Sharpness—Controls the definition of edges in an image. A higher sharpness setting creates a
●
more defined image; a lower sharpness setting creates a softer image.
Gamma—Controls the contrast affecting the mid-level grays or midtones of an image. Adjusting
●
the gamma of an image allows you to change the brightness values of the middle range of gray
tones without dramatically altering the shadows and highlights. A lower gamma setting makes
grays look black, and makes dark colors even darker.
For information about using the webcam, select Start > Help and Support.
70 Chapter 4 Multimedia
5 Power management
Setting power options
Using power-saving states
The computer has two power-saving states enabled at the factory: Sleep and Hibernation.
When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory.
Exiting Sleep is faster than exiting Hibernation. If the computer is in the Sleep state for an extended
period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates
Hibernation.
When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer
turns off.
CAUTION: To prevent possible audio and video degradation, loss of audio or video playback
functionality, or loss of information, do not initiate Sleep or Hibernation while reading from or writing to
a disc or an external media card.
NOTE: You cannot initiate any type of networking connection or perform any computer functions while
the computer is in the Sleep state or in Hibernation.
NOTE: When HP 3D DriveGuard has parked a drive, the computer will not initiate Sleep or Hibernation,
and the display will be turned off.
Initiating and exiting Sleep
The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery
power and 30 minutes of inactivity when running on external power.
Power settings and timeouts can be changed using Power Options in Windows Control Panel.
With the computer on, you can initiate Sleep in any of the following ways:
Click Start, and then click the Power button.
●
Click Start, click the arrow next to the Lock button, and then click Sleep.
●
To exit Sleep:
Briefly press the power button.
▲
When the computer exits Sleep, the power lights turn on and your work returns to the screen where
you stopped working.
Setting power options 71
NOTE: If you have set a password to be required when the computer exits Sleep, you must enter your
Windows password before your work will return to the screen.
Initiating and exiting Hibernation
The system is set at the factory to initiate Hibernation after 1080 minutes (18 hours) of inactivity when
running on battery power, 1080 minutes (18 hours) of inactivity when running on external power, or when
the battery reaches a critical battery level.
Power settings and timeouts can be changed using Power Options in Windows Control Panel.
To initiate Hibernation:
1. Click Start, and then click the arrow next to the Lock button.
2. Click Hibernate.
To exit Hibernation:
Briefly press the power button.
▲
The power lights turn on and your work returns to the screen where you stopped working.
NOTE: If you have set a password to be required when the computer exits Hibernation, you must enter
your Windows password before your work will return to the screen.
Using the battery meter
The battery meter is located in the notification area, at the far right of the taskbar. The battery meter
allows you to quickly access power settings, view remaining battery charge, and select a different power
plan.
To display the percentage of remaining battery charge and the current power plan, move the pointer
●
over the battery meter icon.
To access Power Options, or to change the power plan, click the battery meter icon and select an
●
item from the list.
Different battery meter icons indicate whether the computer is running on battery or external power. The
icon also displays a message if the battery has reached a critical battery level.
To hide or display the battery meter icon:
1. Right-click the taskbar, and then click Properties.
2. Click the Notification Area tab.
3. Under System icons, clear the Power check box to hide the battery meter icon, or select the
Power check box to display the battery meter icon.
4. Click OK.
Using power plans
A power plan is a collection of system settings that manages how the computer uses power. Power
plans can help you conserve power or maximize performance.
You can change power plan settings or create your own power plan.
72 Chapter 5 Power management
Viewing the current power plan
Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar.
▲
– or –
Select Start > Control Panel > System and Maintenance > Power Options.
Selecting a different power plan
Click the battery meter icon in the notification area, and then select a power plan from the list.
▲
– or –
Select Start > Control Panel > System and Maintenance > Power Options, and then select a
power plan from the list.
Customizing power plans
1. Click the battery meter icon in the notification area and then click More power options.
– or –
Select Start > Control Panel > System and Maintenance > Power Options.
2. Select a power plan, and then click Change plan settings.
3. Change the Turn off the display and Put the computer to sleep timeout settings, as needed.
4. To change additional settings, click Change advanced power settings and make your changes.
Setting password protection on wakeup
To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow
these steps:
1. Select Start > Control Panel > System and Maintenance > Power Options.
2. In the left pane, click Require a password on wakeup.
3. Click Change Settings that are currently unavailable.
4. Click Require a password (recommended).
5. Click Save changes.
Setting power options 73
Using external AC power
External AC power is supplied through one of the following devices:
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,
a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
Approved AC adapter
●
Optional docking device
●
Connect the computer to external AC power under any of the following conditions:
WARNING! Do not charge the computer battery while you are onboard an aircraft.
When you are charging or calibrating a battery
●
When you are installing or modifying system software
●
When you are writing information to a CD, DVD, or BD
●
When you connect the computer to external AC power, the following events occur:
The battery begins to charge.
●
If the computer is turned on, the battery meter icon in the notification area changes appearance.
●
When you disconnect external AC power, the following events occur:
The computer switches to battery power.
●
The display brightness is automatically decreased to save battery life. To increase display
●
brightness, press the fn+f3 hotkey or reconnect the AC adapter.
Connecting the AC adapter
WARNING! To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times.
Disconnect power from the computer by unplugging the power cord from the AC outlet (not by
unplugging the power cord from the computer).
If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The
grounding pin is an important safety feature.
To connect the computer to external AC power:
1. Plug the AC adapter into the power connector (1) on the computer.
2. Plug the power cord into the AC adapter (2).
74 Chapter 5 Power management
3. Plug the other end of the power cord into an AC outlet (3).
NOTE: Your computer may look slightly different from the illustration in this section.
Using battery power
When a charged battery is in the computer and the computer is not plugged into external power, the
computer runs on battery power. When the computer is plugged into external AC power, the computer
runs on AC power.
If the computer contains a charged battery and is running on external AC power supplied through the
AC adapter, the computer switches to battery power if the AC adapter is disconnected from the
computer.
NOTE: The display brightness is decreased to save battery life when you disconnect AC power. To
increase display brightness, use the fn+f3 hotkey or reconnect the AC adapter.
You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery
in the computer whenever the computer is plugged into AC power charges the battery and also protects
your work in case of a power outage. However, a battery in the computer slowly discharges when the
computer is off and unplugged from external power.
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a
replacement battery provided by HP, or a compatible battery purchased from HP.
Computer battery life varies, depending on power management settings, programs running on the
computer, display brightness, external devices connected to the computer, and other factors.
Finding battery information in Help and Support
The Battery information section of the Help and Support Learning Center provides the following tools
and information:
Battery Check tool to test battery performance
●
Information on calibration, power management, and proper care and storage to maximize battery
●
life
Information on battery types, specifications, life cycles, and capacity
●
Using battery power 75
To access Battery information:
Select Start > Help and Support > Learning centers. Scroll to the battery information once HP
▲
Support Assistant opens.
Using Battery Check
Battery Check provides information on the status of the battery installed in the computer.
To run Battery Check:
1. Connect the AC adapter to the computer.
NOTE: The computer must be connected to external power for Battery Check to function properly.
2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical, and then
click the Power tab.
Battery Check examines the battery and its cells to see if they are functioning properly, and then reports
the results of the examination.
Displaying the remaining battery charge
Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar.
▲
– or –
View the estimated number of minutes of battery charge remaining in Windows Mobility Center:
Click the battery meter icon, and then click Windows Mobility Center.
▲
– or –
Select Start > Control Panel > Mobile PC > Windows Mobility Center.
The time shown indicates the approximate running time remaining on the battery if the battery
continues to provide power at the current level. For example, the time remaining will decrease
when a DVD is playing and will increase when a DVD stops playing.
Inserting or removing the battery
CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent
loss of information, save your work, and initiate Hibernation or shut down the computer through Windows
before removing the battery.
To insert the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
76 Chapter 5 Power management
2. Insert the battery into the battery bay (1) until it is seated.
The battery release latches (2) automatically lock the battery into place.
To remove the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery release latches (1) to release the battery.
3. Remove the battery (2).
Charging a battery
WARNING! Do not charge the computer battery while you are onboard aircraft.
The battery charges whenever the computer is plugged into external power through an AC adapter, an
optional power adapter, an optional expansion product, or an optional docking device.
Using battery power 77
The battery charges whether the computer is off or in use, but it charges faster when the computer is
off.
Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer
or cooler than room temperature.
To prolong battery life and optimize the accuracy of battery charge displays, follow these
recommendations:
If you are charging a new battery, charge it fully before turning on the computer.
●
Charge the battery until the battery light turns off.
●
NOTE: If the computer is on while the battery is charging, the battery meter in the notification
area may show 100 percent charge before the battery is fully charged.
Allow the battery to discharge below 5 percent of a full charge through normal use before charging
●
it.
If the battery has been unused for one month or more, calibrate the battery instead of simply
●
charging it.
The battery light displays charge status:
On: The battery is charging.
●
Blinking: The battery has reached a low battery level or critical battery level and is not charging.
●
Off: The battery is fully charged, in use, or not installed.
●
Maximizing battery discharge time
Battery discharge time varies, depending on the features you use while on battery power. Maximum
discharge time gradually shortens as the battery storage capacity naturally degrades.
Tips for maximizing battery discharge time:
Lower the brightness on the display.
●
Check the Power saver setting in Power Options.
●
Remove the battery from the computer when it is not being used or charged.
●
Store the battery in a cool, dry location.
●
Managing low battery levels
The information in this section describes the alerts and system responses set at the factory. Some lowbattery alerts and system responses can be changed using Power Options in Windows Control Panel.
Preferences set using Power Options do not affect lights.
Identifying low battery levels
When a battery that is the sole power source for the computer reaches a low battery level, the battery
light blinks.
If a low battery level is not resolved, the computer enters a critical battery level, and the battery light
blinks rapidly.
78 Chapter 5 Power management
The computer takes the following actions for a critical battery level:
If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates
●
Hibernation.
If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly
●
in the Sleep state, and then shuts down and loses any unsaved information.
Using battery power 79
Resolving a low battery level
CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level
and has initiated Hibernation, do not restore power until the power lights turn off.
Resolving a low battery level when external power is available
Connect one of the following devices:
▲
AC adapter
●
Optional expansion product or docking device
●
Optional power adapter
●
Resolving a low battery level when a charged battery is available
1. Turn off the computer or initiate Hibernation.
2. Remove the discharged battery, and then insert a charged battery.
3. Turn on the computer.
Resolving a low battery level when no power source is available
Initiate Hibernation.
▲
– or –
Save your work and shut down the computer.
Resolving a low battery level when the computer cannot exit Hibernation
When the computer lacks sufficient power to exit Hibernation, follow these steps:
1. Insert a charged battery or plug the computer into external power.
2. Exit Hibernation by briefly pressing the power button.
Calibrating a battery
Calibrate a battery under the following conditions:
When battery charge displays seem inaccurate
●
When you observe a significant change in battery run time
●
Even if a battery is heavily used, it should not need to be calibrated more than once a month. It is also
not necessary to calibrate a new battery.
Step 1: Fully charge the battery
WARNING! Do not charge the computer battery while you are onboard aircraft.
NOTE: The battery charges whether the computer is off or in use, but it charges faster when the
computer is off.
80 Chapter 5 Power management
To fully charge the battery:
1. Insert the battery into the computer.
2. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or
optional docking device, and then plug the adapter or device into external power.
The battery light on the computer turns on.
3. Leave the computer plugged into external power until the battery is fully charged.
The battery light on the computer turns off.
Step 2: Disable Hibernation and Sleep
1. Click the battery meter icon in the notification area, and then click More power options.
– or –
Select Start > Control Panel > System and Security > Power Options.
2. Under the current power plan, click Change plan settings.
3. Record the Turn off the display and Put the computer to sleep settings listed in the On
battery column so that you can reset them after the calibration.
4. Change the Turn off the display and Put the computer to sleep settings to Never.
5. Click Change advanced power settings.
6. Click the plus sign (+) next to Sleep, and then click the plus sign (+) next to Hibernate after.
7. Record the On battery setting under Hibernate after so that you can reset it after the calibration.
8. Change the On battery setting to Never.
9. Click OK.
10. Click Save changes.
Step 3: Discharge the battery
The computer must remain on while the battery is being discharged. The battery can discharge whether
or not you are using the computer, but the battery will discharge faster while you are using it.
If you plan to leave the computer unattended during the discharge, save your information before
●
beginning the discharge procedure.
If you use the computer occasionally during the discharge procedure and have set energy-saving
●
timeouts, expect the following performance from the system during the discharge process:
The monitor will not turn off automatically.
◦
Hard drive speed will not decrease automatically when the computer is idle.
◦
System-initiated Hibernation will not occur.
◦
Using battery power 81
To discharge a battery:
1. Unplug the computer from its external power source, but do not turn off the computer.
2. Run the computer on battery power until the battery is discharged. The battery light begins to blink
when the battery has discharged to a low battery level. When the battery is discharged, the battery
light turns off, and the computer shuts down.
82 Chapter 5 Power management
Step 4: Fully recharge the battery
To recharge the battery:
1. Plug the computer into external power and maintain external power until the battery is fully
recharged. When the battery is recharged, the battery light on the computer turns off.
You can use the computer while the battery is recharging, but the battery will charge faster if the
computer is off.
2. If the computer is off, turn it on when the battery is fully charged and the battery light has turned
off.
Step 5: Reenable Hibernation and Sleep
CAUTION: Failure to reenable Hibernation after calibration may result in a full battery discharge and
information loss if the computer reaches a critical battery level.
1. Click the battery meter icon in the notification area, and then click More power options.
– or –
Select Start > Control Panel > System and Security > Power Options.
2. Under the current power plan, click Change plan settings.
3. Reenter the settings that you recorded for the items in the On battery column.
– or –
Click Restore default settings for this plan, and then follow the on-screen instructions.
NOTE: If you restore default settings, omit steps 4 through 8.
4. Click Change advanced power settings.
5. Click the plus sign (+) next to Sleep, and then click the plus sign (+) next to Hibernate after.
6. Reenter the setting that you recorded for On battery.
7. Click OK.
8. Click Save changes.
Conserving battery power
Select low power-use settings through Power Options in Windows Control Panel.
●
Turn off wireless and local area network (LAN) connections and exit modem applications when you
●
are not using them.
Disconnect external devices that are not plugged into an external power source, when you are not
●
using them.
Stop, disable, or remove any external media cards that you are not using.
●
Use the fn+f2 and fn+f3 hotkeys to adjust screen brightness as needed.
●
If you leave your work, initiate Sleep or Hibernation, or shut down the computer.
●
Using battery power 83
Storing a battery
CAUTION: To prevent damage to a battery, do not expose it to high temperatures for extended periods
of time.
If a computer will be unused and unplugged from external power for more than 2 weeks, remove the
battery and store it separately.
To prolong the charge of a stored battery, place it in a cool, dry place.
NOTE: A stored battery should be checked every six months. If the capacity is less than 50 percent,
recharge the battery before returning it to storage.
Calibrate a battery before using it if it has been stored for one month or more.
Disposing of a used battery
WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture a battery; short
the external contacts on a battery; or dispose of a battery in fire or water. Do not expose a battery to
temperatures above 60˚C (140˚F). Replace the battery only with a battery approved for this computer.
Refer to the Regulatory, Safety and Environmental Notices for battery disposal information.
Replacing the battery
Computer battery life varies, depending on the power management settings, programs running on the
computer, display brightness, external devices connected to the computer, and other factors.
Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when
the battery storage capacity has reached a “weak” condition. A message refers you to the HP Web site
for more information about ordering a replacement battery. If the battery is possibly covered by an HP
warranty, instructions include a warranty ID.
NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing
a new battery when the storage capacity indicator turns green-yellow.
84 Chapter 5 Power management
Testing an AC adapter
Test the AC adapter if the computer exhibits any of the following symptoms:
The computer will not turn on when connected to the AC adapter.
●
The display does not turn on when the computer is connected to the AC adapter and external
●
power.
The power light is off when the computer is connected to the AC adapter.
●
To test the AC adapter:
1. Remove the battery from the computer.
2. Connect the AC adapter to the computer and to an AC outlet.
3. Turn on the computer.
If the power light turns on, the AC adapter is functioning properly.
●
If the power light remains off, the AC adapter is not functioning and should be replaced.
●
Contact technical support for information on obtaining a replacement AC power adapter. Select
Start > Help and Support > Get assistance.
Shutting down the computer
CAUTION: Unsaved information will be lost when the computer is shut down.
The Shut down command closes all open programs, including the operating system, and then turns off
the display and computer.
Shut down the computer under any of the following conditions:
When you need to replace the battery or access components inside the computer
●
When you are connecting an external hardware device that does not connect to a USB port
●
When the computer will be unused and disconnected from external power for an extended period
●
Although you can shut down the computer with the power button, the recommended procedure is to use
the Windows Shut down command.
To shut down the computer, follow these steps:
NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation
before shutdown is possible.
1. Save your work and close all open programs.
2. Click Start.
3. Click Shut down.
Testing an AC adapter 85
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the
following emergency procedures in the sequence provided:
Press and hold the power button for at least 5 seconds.
●
Disconnect the computer from external power and remove the battery.
●
86 Chapter 5 Power management
6 Drives
Identifying installed drives
To view the drives installed on the computer, select Start > Computer.
NOTE: Windows includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Windows Help and Support for more information.
Handling drives
Drives are fragile computer components that must be handled with care. Refer to the following cautions
before handling drives. Additional cautions are included with the procedures to which they apply.
Identifying installed drives 87
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information,
observe these precautions:
Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the
screen to clear, or properly disconnect the external hard drive.
Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.
Do not touch the connector pins on a removable drive or on the computer.
Handle a drive carefully; do not drop a drive or place items on it.
Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer
is off or in Hibernation, turn the computer on and then shut it down through the operating system.
Do not use excessive force when inserting a drive into a drive bay.
Do not type on the keyboard or move the computer while the optical drive (select models only) is writing
to a disc. The write process is sensitive to vibration.
When the battery is the only source of power, be sure that the battery is sufficiently charged before
writing to media.
Avoid exposing a drive to temperature or humidity extremes.
Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.
Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, or
storing a drive.
If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging
and label the package “FRAGILE.”
Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walkthrough devices and security wands. The airport security devices that check carry-on luggage, such as
conveyor belts, use X-rays instead of magnetism and will not damage a drive.
88 Chapter 6 Drives
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