HP Photosmart 3310, Photosmart 3310xi Setup Guide

Page 1

Start Here

USB cable users: Do not connect the USB cable until this guide instructs you to or the software may not install

Use this guide to set up the hardware and connect the HP All-in-One to either your computer or a working network. If you have problems during setup, see Troubleshooting later in the guide.

properly.

Remove all tape and lift display

Locate components

a Remove all tape. For best

viewing, remove the protective ﬁ lm from the color graphics display.

b Lift the display.

Windows CD

Macintosh CD

phone cord

HP Photosmart 3300 All-in-One series Setup Guide

ink cartridges

HP Photosmart 2600/2700 series all-in-one

User Guide

User Guide on CD

power cord

4 x 6 in (10 x 15 cm) photo paper

control panel faceplate (may be pre-attached)

Ethernet cable*USB cable*

* Purchased separately.

The contents of your box may differ. Additional network equipment speciﬁ ed later

in guide.

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Attach the control panel faceplate

(if not attached)

ab c

a Lift the lid.

The control panel faceplate must be attached for the HP All-in-One to work!

Main tray:

Load plain white paper in the bottom paper tray. Plain paper is needed for alignment.

Load paper trays

b Position the control panel faceplate

over the buttons on the device.

b ca

c Press down ﬁ rmly on all edges of the overlay

to secure it. Make sure all buttons are visible and not blocked.

Photo paper tray:

fge

Load the 4 x 6 in (10 x 15 cm) photo paper with the glossy side down in the photo tray located underneath the output tray. (If paper is tabbed, make sure the tab is towards you.)

2 • HP All-in-One

Tip: Pull out, and then ﬂ ip the

paper tray extender to catch pages.

Page 3

Connect the supplied phone cord

Connect one end of the supplied phone cord to the phone port on the left (1-LINE) and the other to a wall jack.

To connect an answering machine or use your own phone cord, see the User Guide.

Connect the power cord

USB cable users: Do not connect the USB cable until

instructed later in this guide.

Press the On button and conﬁ gure

a After you press the On button, the blue light ﬂ ashes, and then

becomes solid. This may take up to a minute.

b Wait for the language prompt before continuing. Use the arrow

keys to select your language, press OK , and then conﬁ rm. Use the arrow keys to select your country/region, press OK , and then conﬁ rm.

Open the access door

HP All-in-One • 3

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Lift latches inside of the device

a Squeeze the bottom of each latch to release it, and then lift

the latch.

b Lift all six latches.

Insert all six ink cartridges

Match the color and pattern of the ink cartridge to the color and pattern on the print carriage.

a Push the black ink cartridge into the ﬁ rst slot on the left.

Close the latch.

b Repeat with each of the color ink cartridges. c Make sure each latch is secure.

4 • HP All-in-One

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Close the access door and follow the prompts

a After you close the access door, a prompt appears to

load plain white paper. Make sure paper is loaded, and then press OK to start the process.

The device initializes the ink cartridges and aligns the

printer. This takes approximately 5 minutes.

Do not disconnect or turn off the HP All-in-One

during this time. You may hear the device making noises.

b After the page prints, the printer is aligned. Check the

color graphics display for the status, and then press OK .

Recycle or discard the alignment page.

Turn on your computer

a Turn on your computer, login if necessary, and then wait

for the desktop to appear.

b Close any open programs.

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Choose ONE connection type (A or B or C)

A: USB Connection - Do not connect yet.

Use this connection type if you want to connect the device directly to one computer. (Do not connect until the software instructs you to.)

Equipment needed: USB cable.

For a USB connection, go to Section A (page 7) for instructions.

B: Ethernet (Wired) Network

Use this connection type if you want an Ethernet cable connection between the device and your network.

Equipment needed: hub/router/switch and Ethernet cable.

For an Ethernet cable connection, go to Section B (page 9) for instructions.

C: Wireless (Access Point) Connection

Use this connection type if you want a wireless (802.11 b or g) connection between the device and your network.

Equipment needed: wireless hub or access point*.

For easiest setup, move the HP All-in-One next to the access point.

For a wireless access point connection, go to Section C (page 11) for instructions.

*Note : If you do not have an access point, but want to connect your wireless computer to the device, see the Wireless Ad Hoc Network Setup section in the User Guide.

6 • HP All-in-One

Page 7

Section A: USB Connection

Insert the correct CD

Windows Users: Macintosh Users:

Note: If the startup screen

does not appear after you insert the CD, double-click My Computer , double-click the CD-ROM icon, and then double-click setup.exe .

a Insert the HP All-in-One Windows CD. b Follow the onscreen instructions to install the software. c On the Connection Type screen, make sure to select

directly to this computer . Continue to the next page.

a Locate the HP All-in-One Macintosh CD. b Continue to the next page.

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Connect the USB cable

Macintosh Users:Windows Users:

a Follow the onscreen instructions until you see the

prompt to connect the USB cable. (This may take several minutes.)

Once the prompt appears, connect the USB cable to

the port on the back of the HP All-in-One, and then to any USB port on your computer.

a Connect the USB cable from your computer

to the USB port on the back of the device.

b Double-click the HP All-in-One installer icon. c Make sure you complete all screens, including

the Setup Assistant.

b Follow the onscreen instructions. Complete the Fax

Setup Wizard and the Sign up now screens.

8 • HP All-in-One

Go to back of the guide to make a test copy

Page 9

Section B: Ethernet (wired) network

Connect the Ethernet cable

a Remove the yellow plug from the back of the device. b Connect one end of the Ethernet cable to the Ethernet port on

the back of the device.

c Connect the other end of the Ethernet cable to the hub/

router/switch. If the cable is not long enough, you can purchase a longer cable.

Important: Do not connect the Ethernet cable to a cable modem.

You must have a working network. If you already connected the USB cable, do not connect the Ethernet cable.

HP All-in-One • 9

Page 10

Insert the correct CD

Windows Users:

Note : If the startup screen

does not appear after you insert the CD, double-click My Computer , double-click the CD-ROM icon, and then double-click setup.exe .

a Insert the HP All-in-One Windows CD. b Follow the onscreen instructions to install the

software.

c On the Connection Type screen, make sure to

select through the network . Follow the onscreen instructions.

Macintosh Users:

a Insert the HP All-in-One Macintosh CD. b Double-click the HP All-in-One installer icon.

d You must choose unblock or accept on all ﬁ rewall

messages or setup will fail. Follow all onscreen instructions. To install software on additional computers, go to page 14.

Questions: Anti-virus, Anti-Spyware, or ﬁ rewall programs can block software installation. For details, go to www.hp.com/support , enter

Photosmart 3300 , and then search for Firewalls .

Go to back of the guide to make a test copy

c Make sure you complete all screens,

including the Setup Assistant. To install software on additional computers, go to page 14.

10 • HP All-in-One

Page 11

Section C: Wireless (Access Point) Network

You must have your wireless settings to add the HP All-in-One to your wireless network. If you have Connect Now Technology or SecureEZSetup, see the next section on this page.

If you do not have Connect Now Technology or SecureEZSetup or are unfamiliar with these terms, follow these steps:

a Locate and write down your settings. Network Name (also called SSID):____________________________________________________ WEP key/WPA Passphrase (if needed):________________________________________________ b Continue to step C2 on the next page.

If you do not know your settings, see the documentation that came with your wireless access point.

Locate wireless settings

Shortcut methods (See requirements below.)

Connect Now Technology (Windows XP Service Pack 2 or newer)

Requirements : You must have a Connect Now compatible access point, Windows XP Service Pack

2 , and saved settings to use this option. If you set up your wireless network using the Windows

Connect Now option with a USB ﬂ ash drive, you can use that USB ﬂ ash drive to add the HP Allin-One to your wireless network. (If you saved your settings to a memory device, you can also use that device.)

Steps : a Insert the USB ﬂ ash drive into the front USB port on the HP All-in-One. (For memory devices,

insert the card into the matching card slot on the front of the HP All-in-One.)

b A prompt appears on the HP All-in-One. Press OK to accept. Skip the next page and continue

to step C4 on page 13.

SecureEasySetup

Requirements : You must have an access point with SecureEasySetup logo . Important : You have a limited time to complete the next step after starting the SecureEasySetup. Steps : a Put the access point in SecureEasySetup mode. See the documentation that came with the

access point if you questions.

b Continue to step C2 on the next page.

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Page 12

Start the Wireless Setup Wizard

Setup

a On the control panel of the HP All-in-One, press the Setup button. b Press 7 for the Network menu. c When the Network menu appears, press 4 for the Wireless Setup Wizard.

Follow the display instructions

A list of detected networks appears on the display. The networks with the strongest signals appear ﬁ rst.

Note : If you are using Connect Now Technology or SecureEasySetup, you can skip this step. a Highlight the name of the network that you wrote down in Step C1 , and then press OK . (If your network is

not listed, select Enter a New Network Name (SSID) and enter your Network Name (SSID). Make sure there are no obstructions between the access point and your HP All-in-One.)

b If your network is encrypted, a prompt appears for the WEP key or WPA passphrase. Both are case

sensitive. See Display keyboard tips at the bottom of this page.

c Follow the prompts on the display. If the connection is successful, go to the next step.

HP Photosmart 2600/2700 series all-in-one

User Guide

If you have problems connecting to the network, see the User Guide for additional setup information.

Display keyboard tips:

To Select: Use Arrow keys to highlight, and then press OK . For mistakes: Select Clear For lowercase: Select abc For numbers: Select 123 When you are ﬁ nished: Highlight Done , and then press

OK .

12 • HP All-in-One

Page 13

Insert the correct CD

Windows Users:

Note : If the startup screen does

not appear after you insert the CD, double-click My Computer , double-click the CD-ROM icon, and then double-click

setup.exe .

a Insert the HP All-in-One Windows CD. b Follow the onscreen instructions to install the software. c On the Connection Type screen, make sure to

select through the network . Follow the onscreen instructions.

Macintosh Users:

a Insert the HP All-in-One Macintosh CD. b Double-click the HP All-in-One installer icon.

d You must choose unblock or accept on all ﬁ rewall

messages or setup will fail. Follow all onscreen instructions. Continue to the next page.

Questions: Anti-virus, Anti-Spyware, or ﬁ rewall programs can block software installation. For details, go to www.hp.com/support , enter

Photosmart 3300 , and then search for Firewalls .

c Make sure you complete all screens,

including the Setup Assistant. Continue to the next page.

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Page 14

Install software on additional computers

If you have additional computers on your network, install the HP All-in-One software on each computer. Choose the correct HP All-in-One CD for each installation.

Follow the onscreen instructions. Make sure that you choose the connection type between the network and your HP All-in-One (not between your computer and the network).

Go to back of the guide to make a test copy

Troubleshooting

Problem: A Paper Jam message appears. Action: Remove the back access door, and then gently pull out any paper. Turn the

device off, and then on. Load the paper again.

Problem: You did not see the screen prompting you to connect the USB cable. Action: Remove, and then re-insert the HP All-in-One Windows CD. Refer to Section

Problem: The Microsoft Add Hardware screen appears.

14 • HP All-in-One

Action: Click Cancel . Unplug the USB cable, and then insert the HP All-in-One Windows CD. Refer to Section A.

Problem: The Device Setup Has Failed To Complete screen appears. Action: Verify that the control panel faceplate is ﬁ rmly attached. Unplug the

HP All-in-One and plug it in again. Check all connections. Make sure the USB cable is plugged into the computer. Do not plug the USB cable into a keyboard or nonpowered hub. Refer to Section A.

Page 15

Network Troubleshooting

Problem : You are not sure if your network is set up properly.

Action : For information on how to set up a network, go to www.hp.com/support . Enter Photosmart 3300 , and then search for Network Setup .

Problem : You are trying to set up a wireless connection through the control panel, and

the device does not connect to the network. Action :

• On the access point, turn on broadcast network name options, and turn off silent broadcast name.

• Move the access point closer to the HP All-in-One and make sure there are no obstructions.

• Turn the access point off, wait 30 seconds, and then on again.

• Make sure you entered the correct wireless communication mode and authentication type. See steps C1 through C3 .

• See the User Guide for more details and troubleshooting information.

Problem: The Printer Not Found messages appears. Action: First make sure that you have an active connection with the device. Check

your color graphics display for an icon. If you do not see an icon, go back to your connection type Section (B or C).

If you have an active connection, try the following:

• Turn your device off, wait 30 seconds, and then on.

• Try temporarily disconnecting your ﬁ rewall. Wired (Ethernet) network users : Make sure your cables are connected.

• Check the cable between the router and the device.

• Check the cable between your computer and the device.

• Make sure your LAN card is set up properly.

HP Photosmart 2600/2700 series all-in-one

User Guide

See the User Guide for more troubleshooting and additional setup information.

HP All-in-One • 15

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*Q5861-90277*

Make a test copy

Now that you have ﬁ nished setup, it is time to use your HP All-in-One. Make a copy of a favorite photo and see the new copy preview feature.

*Q5861-90277*

Q5861-90277

1 Find a 4 x 6 in (10 x 15 cm) photo.

2 Place the photo (face down) on the right front corner

of the glass. Make sure the long edge of the photo is along the front of the glass. Close the lid.

3 Make sure you have the photo paper loaded in the

paper tray (see page 2), and then press the Copy button.

Copy 4

Photo Tray

Start Color

4 Press the Photo Tray button. The device scans the

photo, and then shows a preview on the color graphics display.

5 Press the Start Color button.

The HP All-in-One makes a copy of your original photo.

To learn about printing photos from memory cards and other features, see the User Guide and online help. For additional help, see www.hp.com/support .