HP Photosmart 3300 User Manual
HP Photosmart 3300 All-in-One series
User Guide
HP Photosmart 3300 All-in-One series
User Guide
© Copyright 2005 Hewlett-Packard
Development Company, L.P.
The information contained herein is
subject to change without notice.
Reproduction, adaptation or
translation without prior written
permission is prohibited, except as
allowed under copyright laws.
Adobe and the Acrobat logo are either
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are US registered marks of the United
States Environmental Protection
Agency.
This product includes software
developed by the OpenSSL Project.
© Copyright 1998-2004 The
OpenSSL Project. © Copyright
1995-1998 Eric Young
(eay@cryptsoft.com). All rights
reserved. This product includes
cryptographic software written by Eric
Young (eay@cryptsoft.com. This
product might include software written
by Tim Hudson (tjh@cryptsoft.com).
Portions of the software are ©
Copyright 1998, 1999, 2000 Thai
Open Source Software Center Ltd.
and Clark Cooper. © Copyright 2001,
2002, 2003 Expat maintainers.
Publication number: Q5861-90223
First edition: May 2005
Notice
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
The Hewlett-Packard Company shall
not be liable for incidental or
consequential damages in connection
with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.
Note Regulatory
information can be found in
Technical information.
It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal
representative first.
● Governmental paper or
documents:
– Passports
– Immigration papers
– Selective service papers
– Identification badges,
cards, or insignias
● Governmental stamps:
– Postage stamps
– Food stamps
● Checks or drafts drawn on
Governmental agencies
● Paper currency, traveler’s
checks, or money orders
● Certificates of deposit
● Copyrighted works
Safety information
Warning To prevent fire or
shock hazard, do not expose
this product to rain or any
type of moisture.
Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.
Warning Potential shock
hazard
1. Read and understand all
instructions in the Setup Guide.
2. Use only a grounded electrical
outlet when connecting the
device to a power source. If you
do not know whether the outlet
is grounded, check with a
qualified electrician.
3. Observe all warnings and
instructions marked on the
product.
4. Unplug this product from wall
outlets before cleaning.
5. Do not install or use this product
near water or when you are wet.
6. Install the product securely on a
stable surface.
7. Install the product in a protected
location where no one can step
on or trip over the power cord,
and where the power cord will
not be damaged.
8. If the product does not operate
normally, see the onscreen
Troubleshooting help.
9. No operator-serviceable parts
inside. Refer servicing to
qualified service personnel.
10. Use in a well-ventilated area.
Warning This equipment
will be inoperable when
main power fails.
Caution The ink cartridge
might become pressurized.
Inserting a foreign object
into the ink cartridge could
result in ink being expelled
onto persons or property.
Contents
1 HP All-in-One overview........................................................................................5
The HP All-in-One at a glance ...............................................................................5
Control panel overview ..........................................................................................7
Menu overview ....................................................................................................10
Text and symbols ................................................................................................14
Use the HP Image Zone software ........................................................................17
2 Find more information........................................................................................ 19
Sources of information .........................................................................................19
Use the onscreen Help ........................................................................................21
3 Finish setting up your HP All-in-One................................................................27
Set your preferences ...........................................................................................27
Connection information ........................................................................................29
Fax setup .............................................................................................................34
4 Connect to a network.........................................................................................59
Wireless infrastructure network setup ..................................................................59
Wireless ad hoc network setup ............................................................................63
Wired network setup ............................................................................................68
Install the software for a network connection .......................................................70
Connect to additional computers on a network ....................................................72
Change the HP All-in-One from a USB connection to a network connection .......72
Manage your network settings .............................................................................73
Network troubleshooting ......................................................................................85
5 Load originals and load paper...........................................................................91
Load documents, photos, slides, and negatives ..................................................91
Choose papers for printing and copying ..............................................................96
Select an input tray ..............................................................................................97
Load paper ..........................................................................................................98
Avoid paper jams ...............................................................................................103
6 Use the photo and video features...................................................................105
Insert a memory card .........................................................................................105
Connect a digital camera ...................................................................................106
Connect a storage device ..................................................................................107
View photos and videos .....................................................................................108
Select photos and videos ................................................................................... 109
Edit photos .........................................................................................................112
Print photos and videos from the control panel ..................................................112
Set photo print options .......................................................................................116
Save photos to your computer ...........................................................................116
Share photos with friends and relatives .............................................................117
7 Share your images with family and friends....................................................119
Send images to others .......................................................................................119
Receive images from others ..............................................................................119
Print to your HP All-in-One from a remote location ............................................121
Configure HP Instant Share ...............................................................................121
User Guide 1
8 Use the copy features......................................................................................123
Make a copy ......................................................................................................123
Change the copy settings ..................................................................................123
Preview your copy job ........................................................................................ 124
Make a borderless copy of a photo ....................................................................125
Crop an original .................................................................................................126
Stop copying ......................................................................................................126
9 Print from your computer................................................................................127
Print from a software application .......................................................................127
Change the print settings ...................................................................................128
Stop a print job ..................................................................................................129
10 Use the scan features....................................................................................... 131
Scan an image ...................................................................................................131
Share a scanned image with friends and relatives ............................................133
Print a scanned image .......................................................................................134
Edit a scanned image ........................................................................................134
11 Use the fax features.......................................................................................... 135
Send a fax .........................................................................................................135
Receive a fax .....................................................................................................138
Print reports .......................................................................................................140
Stop faxing .........................................................................................................142
12 Order supplies..................................................................................................143
Order paper, transparency film, or other media .................................................143
Order ink cartridges ...........................................................................................143
Order accessories .............................................................................................144
Order other supplies ..........................................................................................144
13 Maintain your HP All-in-One............................................................................145
Clean the HP All-in-One ....................................................................................145
Check the estimated ink levels ..........................................................................146
Print a self-test report ........................................................................................147
Work with ink cartridges .....................................................................................148
Self-maintenance sounds ..................................................................................152
14 Troubleshooting information...........................................................................153
View the Readme file .........................................................................................154
Setup troubleshooting ........................................................................................154
Operational troubleshooting ...............................................................................174
Device update ....................................................................................................176
15 HP warranty and support ................................................................................179
Warranty ............................................................................................................179
Before you call HP customer support ................................................................181
Access your serial number and service ID .........................................................181
Get support and other information from the Internet ..........................................182
Call in North America during warranty ...............................................................182
Call elsewhere in the world ................................................................................182
HP Quick Exchange Service (Japan) ................................................................. 184
Prepare your HP All-in-One for shipment ..........................................................184
Pack your HP All-in-One ....................................................................................187
16 Technical information .....................................................................................189
System requirements .........................................................................................189
Paper specifications ..........................................................................................189
2 HP Photosmart 3300 All-in-One series
Contents
Print specifications .............................................................................................191
Copy specifications ............................................................................................192
Fax specifications ..............................................................................................192
Memory card specifications ...............................................................................193
Scan specifications ............................................................................................193
Physical specifications .......................................................................................194
Power specifications ..........................................................................................194
Environmental specifications .............................................................................194
Additional specifications ....................................................................................194
Environmental product stewardship program ....................................................194
Regulatory notices .............................................................................................196
Regulatory notices for wireless products ...........................................................199
Declaration of conformity (European Economic Area) .......................................200
HP Photosmart 3300 All-in-One series declaration of conformity ......................201
Index.........................................................................................................................203
User Guide 3
4 HP Photosmart 3300 All-in-One series
1
HP All-in-One overview
You can access many HP All-in-One functions directly, without turning on your
computer. You can quickly and easily accomplish tasks such as making a copy,
sending a fax, or printing photos from a memory card or storage device from your
HP All-in-One.
This chapter describes the HP All-in-One hardware features, control panel functions,
and how to access the HP Image Zone software.
Tip You can do more with your HP All-in-One by using the HP Image Zone
software installed on your computer. The software includes copy, fax, scan,
and photo functionality, as well as troubleshooting tips and helpful information.
For more information, see the onscreen HP Image Zone Help and Use the
HP Image Zone software.
The HP Image Zone software does not support Mac OS 9 and OS 10.0.0 -
10.1.4.
The HP All-in-One at a glance
This section describes all the parts located on the HP All-in-One, with descriptions of
each part.
The HP Photosmart 3300 All-in-One series parts
Overview
Label Description
1 Lid backing: Provides a solid white back for scans, faxes, and copies. Remove
to scan slides and negatives.
2 Output tray extender
User Guide 5
Chapter 1
(continued)
Label Description
3 Output tray
4 Paper-width guide for the main tray
Overview
5 Control panel: Use to access the HP All-in-One features. For information about
the buttons on the control panel, see HP Photosmart 3300 All-in-One series
control panel features.
6 Control panel lever: Press this lever to rotate the control panel up and down.
7 Paper-length guide for the main tray
8 Paper-width guide for the photo tray
9 Paper-length guide for the photo tray
10 Input trays: The HP All-in-One has two trays for paper and other types of media.
The main tray is located on the bottom of the input tray and the photo tray is
located on the top.
11 Front USB port: Print photos directly from your camera or storage device.
12 Memory card slots: Print photos directly from a memory card.
13 Photo light: Indicates memory card or storage device access.
14 Wireless radio light: Indicates that the 802.11 b and g wireless radio is turned on.
15 Glass: Place a document on the glass to scan, copy, or fax.
16 Slide and Negative Film light: This light makes it possible to scan transparent
objects such as slides and negatives.
17 Slide and Negative Film holder: Load 35 mm slides or negatives in this holder
to scan them.
18 Lid
Label Description
19 Slide and Negative Film light power cord: This cord provides power to the light
used to scan transparent objects such as slides and negatives.
20 Ethernet port and Ethernet indicator lights: Connect to a wired network.
6 HP Photosmart 3300 All-in-One series
(continued)
Label Description
21 Rear USB port
22 Fax ports (1-LINE and 2-EXT)
23 Rear clean-out door latch
24 Rear clean-out door
25 Power connection
Control panel overview
This section describes the functions of the control panel buttons, lights, and keypad,
as well as the color graphics display icons and screen saver.
HP Photosmart 3300 All-in-One series control panel features
Overview
Label Name and Description
1 On: Turn the HP All-in-One on or off. When the HP All-in-One is off, a minimal
amount of power is still supplied to the device.
2 Film: Presents or removes the Film Menu for selecting options. Scan slides and
negatives using the Slide and Negative holder and the Slide and Negative light in
the lid of your HP All-in-One.
3 Photo: Presents or removes the Photo Menu for selecting options. When the
button is lit, the photo function is selected. Use this button to set photo print
options, edit photos, and transfer photos to a computer.
4 Video: Presents or removes the Video Menu for selecting options. Play videos,
view video frames, and print frames from video.
5 Proof Sheet: Print a proof sheet when a memory card or storage device has been
inserted in the HP All-in-One. A proof sheet shows thumbnail views of all the
photos on the memory card or storage device. You can select photos on the proof
sheet, then print those photos by scanning the proof sheet.
User Guide 7
Chapter 1
(continued)
Label Name and Description
Overview
6
7
Color graphics display: View menus, photos, messages, and videos.
Keypad: Enter numbers, values, or text, and navigate through menus.
8 Reverse, Play/Pause, Fast Forward: Play videos and navigate video frames.
9 Zoom in, Zoom out: Enlarge or reduce the appearance of the photo on the color
graphics display for cropping. This image is approximately what the printed image
will look like.
10 Rotate: Rotate the currently displayed photo on the color graphics display 90
degrees. Subsequent presses continue to rotate the photo 90 degrees.
Symbols and *: Enter symbols and asterisks for fax-related tasks.
11 Select Photo: Select a range of photos or all photos.
Space and #: Enter spaces and pound signs for fax-related tasks.
12
13
14
Start Color: Start a color copy, scan, photo print, or fax job.
Start Black: Start a black-and-white copy, scan, photo print, or fax job.
Cancel: Stop a job, exit a menu, or exit settings.
15 Up arrow: Navigate up through menu options, move the viewing area up in zoom
mode, increase the video volume, or navigate the visual keyboard.
Down arrow: Navigate down through menu options, move the viewing area down
in zoom mode, decrease the video volume, or navigate the visual keyboard.
Right arrow: Increase values, move the viewing area right in zoom mode,
navigate the visual keyboard, or go forward when viewing photos on the color
graphics display.
Left arrow: Decrease values, move the viewing area left in zoom mode, navigate
the visual keyboard, go back when viewing photos on the color graphics display, or
exit menus.
16
OK: Select a menu, image, setting, or value on the color graphics display.
17 Attention light: Indicates a problem occurred. See the color graphics display for
more information.
18 Scan: Presents or removes the Scan To menu or the Scan Menu (depending on
whether the HP All-in-One is connected to a computer with a USB cable, or
through a network) for selecting options. Select the scan function. When the button
is lit, the scan function is selected.
19 Fax: Presents or removes the Fax Menu for selecting options. Select the fax
function. When the button is lit, the fax function is selected.
20 HP Instant Share: Send or receive images directly from a network-connected
HP All-in-One. If your HP All-in-One is USB-connected, you can send images
using the HP Instant Share software on your computer.
8 HP Photosmart 3300 All-in-One series
(continued)
Label Name and Description
21 Copy: Presents or removes the Copy Menu for selecting options. Select the copy
function. When the button is lit, the copy function is selected. The button is lit by
default.
22 Help: Display a list of specific help topics. The topic that you select opens a help
window on your computer screen.
23 Photo tray light: Indicates that paper from the photo tray is used.
24 Photo tray: Select the photo tray for a specific photo print job or copy job from the
control panel.
25
Setup: Access the menu system for device preferences, reports, and maintenance.
Color graphics display icons
The following icons appear at the bottom of the color graphics display to provide
important information about your HP All-in-One.
Icon
Purpose
Shows that the ink cartridge is nearly empty. The color of the icon
corresponds to the color of the ink cartridge, and the fill level of the
icon corresponds to the fill level of the ink cartridge.
Shows that an unknown ink cartridge is inserted. This icon might
appear if an ink cartridge contains non-HP ink.
Overview
Shows that you can view the second set of icons on the color
graphics display.
Shows that a wired network connection exists.
If the icon color is gray instead of blue, it shows that the device is
network-capable but no wired network connection exists.
Shows that the HP All-in-One has wireless networking capability, but
no wireless network connection exists. This icon is gray when a
wireless network signal is not available, and blue when a signal
exists. This is for infrastructure mode. For more information, see
Connect to a network.
User Guide 9
Chapter 1
(continued)
Overview
Icon Purpose
Shows that a wireless network connection exists. The signal strength
is indicated by the number of curved lines. This is for infrastructure
mode. For more information, see Connect to a network.
Shows that an ad hoc, or computer-to-computer, wireless network
connection exists. For more information, see Connect to a network.
Shows that an HP Instant Share message has been received.
If the HP Instant Share icon is not present, there is no new mail or
HP Instant Share was not set up. For more information on setting up
HP Instant Share, see Receive images from others.
If the HP Instant Share icon color is gray instead of blue, the Auto
Checking function is turned off. For more information on Auto
Checking, see the onscreen HP Image Zone Help.
Shows that a Bluetooth adapter is installed, and a connection exists.
(A separate Bluetooth adapter is required.)
For more information on setting up Bluetooth, see Connection
information.
Color graphics display sleep mode
To prolong the life of the color graphics display, the display dims after two minutes of
inactivity. After 60 minutes of inactivity, the color graphics display goes into Sleep
mode and the screen shuts off completely. The display turns back on when you press
a control panel button, lift the lid, insert a memory card, access the HP All-in-One from
a connected computer, or connect a storage device or a camera to the front USB port.
Menu overview
The following sections provide a quick reference to top-level menus that appear on
the HP All-in-One color graphics display.
Photo Menu
The following Photo Menu options are available when you press the Photo button on
the control panel.
1.Easy Print Wizard
2.Print Options
3.Special Features
10 HP Photosmart 3300 All-in-One series
(continued)
4.Edit
5.Transfer to Computer
6.HP Instant Share
7.Slideshow
8.Set as Wallpaper
Video Menu
The following Video Menu options are available when you press the Video button on
the control panel.
1.Easy Print Wizard
2.Print Options
3.Special Features
Film Menu
The following Film Menu options are available when you press the Film button on the
control panel.
1.Scan to Computer
2.Scan to Memory Device
3.View and Print
4.Original Type
5.Show How to Use
Negatives
6.Show How to Use Slides
Overview
Proof Sheet Menu
The following Proof Sheet Menu options are available when you press the Proof
Sheet button on the control panel. A proof sheet enables you to view your photos
from a memory card or a storage device in an index sheet format, and also to print
selected photos easily from a memory card or a storage device.
1.Print Proof Sheet
2.Scan Proof Sheet
User Guide 11
Chapter 1
Copy Menu
The following Copy Menu options are available when you press the Copy button on
the control panel.
Overview
Scan To menu
1.Number of Copies
2.Copy Preview
3.Reduce/Enlarge
4.Crop
5.Tray Select
6.Paper Size
7.Paper Type
8.Copy Quality
9.Lighter/Darker
0.Enhancements
.Set New Defaults
The following Scan To menu options are available when you press the Scan button
on the control panel. This menu only appears when you press the Scan button if your
HP All-in-One is connected to your computer with a USB cable. The options available
on this menu vary depending on the software applications installed on your computer.
Note If your HP All-in-One is connected to a network, the Scan Menu
appears when you press the Scan button. For more information, see Scan Menu.
1.HP Image Zone
2.Microsoft PowerPoint
3.HP Instant Share
4.Memory Device
12 HP Photosmart 3300 All-in-One series
Scan Menu
The following Scan Menu options are available when you press the Scan button on
the control panel. This menu only appears when you press the Scan button if your
HP All-in-One is connected to a network. The Scan Menu enables you to select a
connected computer before displaying other scan options.
Note If your HP All-in-One is connected to a computer with a USB cable, the
Scan To menu appears when you press the Scan button. For more
information, see Scan To menu.
1.Select Computer
2.HP Instant Share
3.Memory Device
HP Instant Share Menu
This menu applies only if the HP All-in-One is connected to a network. If your HP Allin-One connects to your computer with a USB cable, you can access HP Instant
Share through your computer.
1.Send
2.Receive
3.HP Instant Share Options
4.Add New Destination
Overview
Fax Menu
The following Fax Menu options are available when you press the Fax button on the
control panel twice.
1.Resolution
2.Lighter/Darker
3.Send Fax Later
4.Set New Defaults
Setup Menu
The following Setup Menu options are available when you press the Setup button on
the control panel.
1.Print Report
2.Speed Dial Setup
3.Basic Fax Setup
4.Advanced Fax Setup
User Guide 13
Chapter 1
Overview
Select Function Menu
Help Menu
(continued)
5.Tools
6.Preferences
7.Network
8.HP Instant Share
9.Bluetooth
Note The Bluetooth option is not available on this menu unless you have an
HP Bluetooth adapter inserted into the front USB port.
The following Select Function menu options are available when you press the Photo
Tray button on the control panel.
Note When you use the Photo Tray button from within the Photo Menu or
the Copy Menu, these options do not appear. These options appear when you
start from the idle screen only.
1.Copy
2.Photo
The following Help Menu options are available when you press the Help button on
the control panel. Select specific help topics to view them on your computer screen.
1.How do I
2.Error Messages
3.Ink Cartridges
4.Load Originals and Load Paper
5.General Troubleshooting
6.Network Troubleshooting
7.Use Fax Features
8.Scan Slides and Negative Film
9.Get Support
0.Icon Glossary
Text and symbols
You can enter text and symbols from the control panel by using the visual keyboard. It
appears automatically on the color graphics display when setting up a wired or
wireless network, the fax header information, or speed dial entries. You can also use
the keypad on the control panel to enter text and symbols.
14 HP Photosmart 3300 All-in-One series
You can also enter symbols from the keypad when you dial a fax or phone number.
When the HP All-in-One dials the number, it will interpret the symbol and respond
accordingly. For example, if you enter a dash in the fax number, the HP All-in-One will
pause before dialing the remainder of the number. A pause is useful if you need to
access an outside line before dialing the fax number.
Note If you want to enter a symbol in your fax number, such as a dash, you
need to enter the symbol by using the keypad.
Enter text using the visual keyboard
You can enter text or symbols by using the visual keyboard that automatically appears
on the color graphics display when you need to enter text. For example, the visual
keyboard automatically appears when you are setting up a wired or wireless network,
the fax header information, or speed dial entries.
Tip You can also enter text and numbers using the visual keyboard by using
the keypad on the control panel of your HP All-in-One. Press a button
numerous times to access additional letters. For instance, press 2 three times
to enter the letter C.
To enter text using the visual keyboard
1.
To select a letter, number, or symbol in the visual keyboard, press
to highlight the appropriate selection.
To enter lowercase letters, uppercase letters, numbers, and symbols
– To enter lowercase letters, select the abc button on the visual keyboard, and
then press OK.
– To enter uppercase letters, select the ABC button on the visual keyboard,
and then press OK.
– To enter numbers and symbols, select the 123 button on the visual
keyboard, and then press OK.
Overview
,
,
, and
To add a space
To add a space, press
Note Make sure you use the
on the visual keyboard, and then press OK.
on the visual keyboard to add a space.
You will not be able to add a space by using the arrow buttons on the
control panel.
2. Once you have highlighted the appropriate letter, number, or symbol, press OK
on the control panel to select it.
The selection appears on the color graphics display.
Tip To erase a letter, number, or symbol, select Clear on the visual
keyboard, and then press OK.
3. When you are finished entering text, numbers, or symbols, select Done on the
visual keyboard, and then press OK.
User Guide 15
Chapter 1
Enter text using the keypad on the control panel
You can enter text or symbols by using the keypad on the control panel. Your
selections will appear in the visual keyboard on the color graphics display.
Overview
To enter text using the keypad on the control panel
1. Press the keypad number that corresponds to the letter you want to enter. For
example, the letters a, b, and c correspond to the number 2, as shown on the
button below.
Tip Press the button multiple times to see the available characters.
Depending on your language and country/region setting, additional
characters might be available.
2. After the correct letter appears, wait for the cursor to advance automatically to the
right, or press
.
3. Press the number that corresponds to the next letter. Press the button multiple
times until the correct letter appears. The first letter of a word is automatically set
to uppercase.
To enter a space, pause, or symbol
– To insert a space, press Space (#).
– To enter a pause, press Symbols (*). A dash appears in the number
sequence.
– To enter a symbol, such as @, press the Symbols (*) button repeatedly to
scroll through the list of available symbols: asterisk (*), dash (-), ampersand
(&), period (.), slash (/), parentheses ( ), apostrophe ('), equals (=), number
sign (#), at (@), underscore (_), plus (+), exclamation (!), semi colon (;),
question (?), comma (,), colon (:), percent (%), and approximation (~).
4. If you make a mistake, press an arrow button to select Clear on the visual
keyboard, and then press OK.
5.
When you are finished entering text, numbers, or symbols, press
, , , or
to select Done on the visual keyboard, and then press OK.
16 HP Photosmart 3300 All-in-One series
Use the HP Image Zone software
You can use the HP Image Zone software to access many features not available from
the control panel.
The HP Image Zone software is installed on your computer when you set up your
HP All-in-One. For further information, see the Setup Guide that came with your device.
Note If you selected the minimum installation of the HP Image Zone
software, the HP Image Zone Express software is installed rather than the full
application. HP Image Zone Express is recommended for computers with
limited memory resources. HP Image Zone Express includes a basic set of
photo editing features instead of the standard set that is included on the full
installation of HP Image Zone.
The HP Image Zone Express software does not allow you to register your
network-connected HP All-in-One using HP Instant Share. You can still access
HP Instant Share from HP Image Zone Express on your computer, but you
will not be able to use the HP Instant Share features from the control panel
unless you install the full version of HP Image Zone.
Any mention of the HP Image Zone software in this guide and in the onscreen
HP Image Zone Help refers to both versions of HP Image Zone unless
otherwise noted.
You can quickly and easily expand the functionality of your HP All-in-One by using the
HP Image Zone software. Look for boxes like this throughout the guide that provide
topic-specific tips and helpful information for your projects.
Access to the HP Image Zone software differs by operating system (OS). For
example, if you have a Windows computer, the HP Image Zone software entry point
is the HP Solution Center. If you have a Mac, the HP Image Zone software entry
point is the HP Image Zone window. Regardless, the entry point serves as the
launching pad for the HP Image Zone software and services.
Overview
To open the HP Image Zone software on a Windows computer
1. Do one of the following:
– On the Windows desktop, double-click the HP Solution Center icon.
– In the system tray at the far right of the Windows taskbar, double-click the
HP Digital Imaging Monitor icon.
– On the taskbar, click Start, point to Programs or All Programs, select HP,
and then click HP Solution Center.
2. If you have more than one HP device installed, select the HP All-in-One tab.
Note On a Windows computer, the features available in the HP Solution
Center vary depending on the devices you have installed. The HP Solution
Center is customized to display icons associated with the selected device. If
the selected device is not equipped with a particular feature, then the icon for
that feature does not display in the HP Solution Center.
Tip If the HP Solution Center on your computer does not contain any icons,
an error might have occurred during the software installation. To correct this,
use the Control Panel in Windows to completely uninstall the HP Image Zone
User Guide 17
Chapter 1
Overview
software; then reinstall the software. For more information, see the Setup
Guide that came with your HP All-in-One.
To open the HP Image Zone software on a Mac
➔
Click the HP Image Zone icon in the Dock, and then choose a device.
The HP Image Zone window appears.
Note On a Mac, the features available in the HP Image Zone software
vary depending on the chosen device.
Tip Once the HP Image Zone software is opened, you can access the
Dock menu shortcuts by selecting and holding the mouse button over the
HP Image Zone icon in the Dock.
18 HP Photosmart 3300 All-in-One series
2
Find more information
You can access a variety of resources, both printed and onscreen, that provide
information about setting up and using your HP All-in-One.
Sources of information
Setup Guide
The Setup Guide provides instructions for setting up your HP All-inOne and installing software. Make sure you follow the steps in the
Setup Guide in order.
Note To take full advantage of all the features on the HP All-in-
One, you might need to perform additional setup or set additional
preferences, described in the User Guide you are reading. For
more information, see Finish setting up your HP All-in-One and
Connect to a network.
If you have problems during setup, see Troubleshooting in the last
section of the Setup Guide, or see Troubleshooting information in
this User Guide.
User Guide
This User Guide contains information on how to use your HP All-inOne, including troubleshooting tips and step-by-step instructions. It
also provides additional setup instructions to supplement those in
the Setup Guide.
Find more information
HP Image Zone Tour (Windows)
The HP Image Zone Tour is a fun, interactive way to get a brief
overview of the software included with your HP All-in-One. You'll
learn how the HP Image Zone software can help you edit, organize,
and print your photos.
User Guide 19
Chapter 2
(continued)
Find more information
HP Image Zone Help
The HP Image Zone Help provides detailed instructions on features
of your HP All-in-One that are not described in this User Guide,
including features that are only available using the HP Image Zone
software.
Windows
● The Get step-by-step instructions topic provides information
on using the HP Image Zone software with HP devices.
● The Explore what you can do topic provides more information
about the practical and creative things you can do with the
HP Image Zone software and your HP devices.
● If you need further assistance or want to check for HP software
updates, see the Troubleshooting and support topic.
Mac
● The How Do I? topic provides more information about the
practical and creative things you can do with the HP Image
Zone software and your HP devices.
● The Get Started topic area provides information about
importing, modifying, and sharing your images.
● The Use Help topic provides more information about finding
information in the onscreen Help.
For more information, see Use the onscreen Help.
Onscreen help from your device
Onscreen help is available from your device and contains additional
information on select topics.
To access onscreen help from the control panel
1. Press the Help button, indicated on the control panel by a
question mark (?).
2. Use the arrows to select the appropriate help topic, and then
press OK. The help topic opens on your computer screen.
Readme
The Readme file contains the most recent information which might
not be found in other publications.
Install the software to access the Readme file.
www.hp.com/support If you have Internet access, you can get help and support from the
HP website. This website offers technical support, drivers, supplies,
and ordering information.
20 HP Photosmart 3300 All-in-One series
Use the onscreen Help
This User Guide provides just a sampling of the features available to help you get
started using your HP All-in-One. Explore the onscreen HP Image Zone Help that
came with your HP All-in-One software for information on all the features that your
HP All-in-One supports.
Note The onscreen Help also provides troubleshooting topics to assist you in
resolving any issues you might encounter with your HP All-in-One.
The way you access and use the onscreen Help varies slightly depending on whether
you are viewing the Help on a Windows computer or a Mac. Guidelines for using both
Help systems are included in the following sections.
Use the Help on a Windows computer
This section explains how to access the onscreen Help on a Windows computer. It
tells you how to use the navigation, search, and index features in the Help system to
find the specific information you need.
To access the HP Image Zone Help on a Windows computer
1. In the HP Solution Center, click the tab for your HP All-in-One.
For information on accessing the HP Solution Center, see Use the HP Image
Zone software.
2. In the Device Support area, click Onscreen Guide or Troubleshooting.
– If you click Onscreen Guide, a pop-up menu appears. You can choose to
open the welcome page for the entire Help system or to go specifically to the
Help for your HP All-in-One.
– If you click Troubleshooting, the Troubleshooting and support page
opens.
The following diagram highlights features for finding your way around the Help.
Find more information
User Guide 21
Chapter 2
1 Contents, Index, and Search tabs
2 Display area
3 Help toolbar
Find more information
Contents, Index, and Search tabs
The Contents, Index, and Search tabs enable you to find any topic in the HP Image
Zone Help.
● Contents
The Contents tab provides a top-down view of the topics in the Help, similar to
the table of contents in a book. This is a useful way to find all the information
provided about a single feature, such as printing photos.
– For information on tasks and features available from the control panel of your
HP All-in-One, open the 3100, 3200, 3300 series Help near the bottom of
the list.
– For troubleshooting information about your HP All-in-One, open the
Troubleshooting and support book, and then open the 3100, 3200, 3300
series Troubleshooting book.
– The other books listed on the Contents tab provide information on using the
HP Image Zone software to complete tasks on your HP All-in-One.
Sections that contain subtopics are indicated in
the list by a book icon. To view a list of the
subtopics within a book, click the + sign next to
the book icon. (The + sign changes to a - sign
when the section is already expanded.) To view
the information in a topic, click the book name or
topic name on the Contents tab. The selected
topic appears in the display area on the right.
● Index
The Index tab provides an alphabetical list of index entries relevant to the topics
in the HP Image Zone Help.
22 HP Photosmart 3300 All-in-One series
You can use the scroll bar on the right side of
the list to view the different entries, or you can
begin typing keywords in the text box above the
list. As you type, the list of index entries
automatically advances to the entries that begin
with the letters you type.
When you see an index entry that seems to be related to the information you are
trying to find, double-click the index entry.
– If there is only one topic in the Help associated with that index entry, that
topic appears in the display area on the right.
– If there are many applicable topics, the Topics Found dialog box appears.
Double-click any topic listed in the dialog box to view it in the display area.
● Search
The Search tab enables you to search the entire Help system for specific words,
such as "borderless print".
Tip If any of the words you are entering are fairly common (such as
"print", in the "borderless print" example), you might want to place
quotation marks around the combination of words for which you are
searching. This limits your search so that the results are more relevant to
the information you need. Instead of returning all topics that contain either
the word "borderless" or the word "print", the search will only return topics
that contain the phrase "borderless print".
Find more information
After entering your search criteria, click List
Topics to view all the Help topics that contain
the words or phrases you entered. The results
are listed in a three-column table. Each row
contains the topic Title, the Location in the Help
where the topic is contained, and the Rank,
assigned based on its relevance to your search
criteria.
By default, the results are sorted by Rank, so that the topic containing the most
instances of your search criteria is at the top of the list. You can also sort the
results by the topic's Title or Location, by clicking the table heading for that
column. To view the contents of a topic, double-click that row in the results table.
The selected topic appears in the display area on the right.
Display area
The display area on the right side of the Help window displays the Help topic you
select from one of the tabs on the left. Help topics include descriptive text, step-bystep instructions, and illustrations, if applicable.
● Topics often include links to other topics in the Help system where you can find
additional information. Sometimes a link automatically opens the new topic in the
display area. At other times, there might be more than one applicable topic. When
User Guide 23
Chapter 2
Find more information
this is the case, the Topics Found dialog box appears. Double-click any topic
listed in the dialog box to view it in the display area.
● Some topics include detailed instructions or additional information that is not
immediately visible on the page. Look for the words Show All or Hide All at the
top right side of the page. If these words are visible, it means there is additional
information hidden on the page. The hidden information is indicated by dark blue
text with an arrow. You can view the hidden information by clicking the dark blue
text.
● Some topics include animated videos that show you how to use a particular
feature. These animations are identified by a video camera icon, followed by the
words "Show me how". When you click the "Show me how" link text, the
animation runs in a new window.
Help toolbar
The Help toolbar, shown below, contains buttons that enable you to move around the
topics in the Help. You can move backwards and forwards through topics that you
have already viewed, or you can click the Home button to return to the HP Image
Zone help contents page.
1 Show/Hide
2 Back
3 Forward
4 Home
5 Print
6 Options
The Help toolbar also contains buttons for changing the way the onscreen Help
appears on your computer screen. For example, if you need more room to view the
help topics in the display area on the right, you can hide the Contents, Index, and
Search tabs by clicking the Hide button.
Finally, the Print button enables you to print the page that is currently displayed on
the computer screen. If the Contents tab is visible on the left when you click Print,
the Print Topics dialog box appears. You can choose to print just the topic you are
currently viewing in the display area, or you can print the current topic plus any
subtopics associated with it. This feature is not available if the Index or Search tab is
visible on the right side of the Help window.
Use the Help on a Mac
This section explains how to access the onscreen Help on a Mac. It tells you how to
navigate and search the Help system to find the specific information you need.
24 HP Photosmart 3300 All-in-One series
To access the HP Image Zone Help on a Mac
➔
On the Help menu in the HP Image Zone, choose HP Image Zone Help.
For information on accessing the HP Image Zone software, see Use the
HP Image Zone software.
The HP Image Zone Help appears. The following diagram highlights features for
finding you way around the Help.
1 Navigation panes
2 Display area
3 Help toolbar
Find more information
Navigation panes
The HP Image Zone Help opens in the Help Viewer. It is divided into three panes.
The left and center panes enable you to move around the topics in the Help. (The
right pane contains the display area, described in the next section.)
● The left pane contains a list of all the sections in the Help.
– For information on tasks and features that are available from the control
panel of your HP All-in-One, click the 3100, 3200, 3300 series Help.
– For information on troubleshooting issues with your HP All-in-One, click the
3100, 3200, 3300 series Troubleshooting.
– The other sections listed provide information on using the HP Image Zone
software to complete tasks on your HP All-in-One.
● The center pane provides a top-down view of the topics in the section selected in
the left pane, similar to the table of contents in a book. This is a useful way to find
all the information provided about a single feature, such as printing photos.
Display area
The display area in the right pane displays the Help topic you select in the center
pane. Help topics include descriptive text, step-by-step instructions, and illustrations, if
applicable.
● Many topics in the HP Image Zone Help include information about how to use a
feature from the control panel on the HP All-in-One as well as from the HP Image
User Guide 25
Chapter 2
Find more information
Zone software on the Mac. Use the scroll bars to the right of the display area to
view all the content in a particular topic. Sometimes important information is not
visible in the window without scrolling.
● Topics often include links or references to other topics in the Help system where
you can find additional information.
– If the related topic appears in the same section of the Help, the topic
automatically opens in the display area.
– If the related topic appears in a different section of the Help, the current topic
provides a reference telling you which section to choose from the left
navigation pane. You can either locate the related topic by using the center
navigation pane, or you can search for the topic, as described in the next
section.
● Some topics include animated videos that show you how to use a particular
feature. These animations are identified by a video camera icon, followed by the
words "Show me how". When you click the video camera icon, the animation runs
in a new window.
Help toolbar
The Help toolbar, shown below, contains buttons that enable you to move around the
topics in the Help. You can move backwards through topics that you have already
viewed, or you can click the Help Center button to access Help for other software
applications on your Mac.
1 Back
2 Help Center
3 Search area
The Help toolbar also contains a text box that enables you to search the entire Help
system for specific words, such as "borderless print".
After entering your search criteria, press R
ETURN on your keyboard to view a list of all
the topics that contain the words or phrases you entered. The results are listed in a
three-column table. Each row contains the title of the Topic, the Relevance (assigned
based on its relevance to your search criteria), and the Location in the Help where
the topic is contained.
By default, the results are sorted by Relevance, so that the topic that best matches
your search criteria is at the top of the list. You can also sort the results by the Topic
or Location by clicking the table heading for that column. To view the contents of a
topic, double-click that row in the results table. The selected topic appears.
26 HP Photosmart 3300 All-in-One series
3
Finish setting up your HP All-inOne
After you have completed the steps in your Setup Guide, refer to this chapter to help
you finish setting up your HP All-in-One. This section contains important setup-related
information for your device, including information on setting preferences.
● Change device preferences such as the language and country/region, the date,
and the volume of rings and button presses. For more information, see Set your
preferences.
● Explore the connection options for your HP All-in-One, including USB, wired,
wireless networking, Bluetooth, and printer sharing. For more information, see
Connection information.
● Finish setting up your wired or wireless network. For more information, see
Connect to a network.
● Complete the fax setup, including setting the answer mode, number of rings to
answer, and answer ring pattern. For more information, see Fax setup.
In addition to the setup instructions in this User Guide, you can also set up HP Instant
Share on your network-connected HP All-in-One, so you can easily share images with
friends and relatives. If you installed the HP Image Zone software, press the
HP Instant Share button on the control panel of your network-connected HP All-in-
One to launch the setup wizard on a connected computer. For more information on
setting up HP Instant Share, see the 3100, 3200, 3300 series Help section in the
onscreen HP Image Zone Help.
Set your preferences
Before you begin using your HP All-in-One, set the preferences described in this
section.
This User Guide provides just a sampling of the preferences available to help you get
started using your HP All-in-One. Explore the onscreen HP Image Zone Help that
came with your HP All-in-One software for information on all the preferences available
for controlling the behavior of your HP All-in-One. For example, the onscreen
HP Image Zone Help provides information on changing the default input tray for
PictBridge printing, showing or hiding hints on the color graphics display, and other
preferences. For more information on the HP Image Zone Help, see Use the
onscreen Help.
Set your language and country/region
The language and country/region setting determines which language the HP All-inOne uses to display messages on the color graphics display. Usually, you set the
language and country/region when you first set up the HP All-in-One. However, you
can change the setting at any time by using the following procedure.
1. Press Setup.
2. Press 6, and then press 1.
User Guide 27
Finish setup
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