HP PHOTOSMART 325 User Manual

HP Photosmart 320 series User's Guide

English

Copyrights and trademarks

© Copyright 2004 Hewlett-Packard
Development Company, L.P.

The information contained herein is
subject to change without notice.
Reproduction, adaptation or
translation without prior written
permission is prohibited, except as
allowed under the copyright laws.

Notice

The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.

The Hewlett-Packard Development
Company, L.P. shall not be liable for
incidental or consequential damages
in connection with, or arising out of
the furnishing, performance, or use of
this document and the program
material which it describes.

Trademarks

HP, the HP logo, and Photosmart are
property of Hewlett-Packard
Development Company, L.P.

The Secure Digital logo is a
trademark of the SD Association.

Microsoft and Windows are registered
trademarks of Microsoft Corporation.

CompactFlash, CF, and the CF logo
are trademarks of the CompactFlash
Association (CFA).

Memory Stick, Memory Stick Duo,
Memory Stick PRO, and Memory
Stick PRO Duo are trademarks or
registered trademarks of Sony
Corporation.

MultiMediaCard is a trademark of
Infineon Technologies AG of
Germany, and is licensed to the
MMCA (MultiMediaCard Association).

SmartMedia is a trademark of
Toshiba Corporation.

xD-Picture Card is a trademark of Fuji
Photo Film Co., Ltd., Toshiba
Corporation, and Olympus Optical
Co., Ltd.

Mac, the Mac logo, and Macintosh
are registered trademarks of Apple
Computer, Inc.

The Bluetooth word mark and logos
are owned by the Bluetooth SIG, Inc.

and any use of such marks by
Hewlett-Packard Company is under
license.

PictBridge and the PictBridge logo are
trademarks of the Camera & Imaging
Products Association (CIPA).

Other brands and their products are
trademarks or registered trademarks
of their respective holders.

The embedded software in the printer
is based in part on the work of the
Independent JPEG Group.

The copyrights to certain photos
within this document are retained by
the original owners.

Regulatory model
identification number
SDGOA-0406

For regulatory identification purposes,
your product is assigned a Regulatory
Model Number. The Regulatory
Model Number for your product is
SDGOA-0406. This regulatory
number should not be confused with
the marketing name (HP Photosmart
320 series printer) or product number
(Q3414A).

Safety information

Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.

Warning To prevent fire or

shock hazard, do not expose
this product to rain or any
type of moisture.

● Read and understand all
instructions in the
HP Photosmart Setup Guide.

● Use only a grounded electrical
outlet when connecting the unit
to a power source. If you do not
know whether the outlet is
grounded, check with a qualified
electrician.

● Observe all warnings and
instructions marked on the
product.

● Unplug this product from wall
outlets before cleaning.

● Do not install or use this product
near water or when you are wet.

● Install the product securely on a
stable surface.

● Install the product in a protected
location where no one can step

on or trip over the power cord,
and where the power cord will
not be damaged.

● If the product does not operate
normally, see the
troubleshooting information in
the onscreen HP Photosmart
Printer Help.

● There are no operator
serviceable parts inside. Refer
servicing to qualified service
personnel.

● Use in a well-ventilated area.

Environmental statements

Hewlett-Packard Company is
committed to providing quality
products in an environmentally sound
manner.

Protecting the environment

This printer has been designed with
several attributes to minimize impact
on our environment. For more
information, go to HP's Commitment
to the Environment website at

www.hp.com/hpinfo/globalcitizenship/
environment/.

Ozone production

This product generates no
appreciable ozone gas (O

3

).

Energy consumption

Energy usage drops significantly
while in ENERGY STAR

®

mode,
which saves natural resources and
saves money without affecting the
high performance of this product. This
product qualifies for ENERGY STAR,
which is a voluntary program
established to encourage the
development of energy-efficient office
products.

ENERGY STAR
is a U.S.
registered mark
of the U.S. EPA.

As an ENERGY
STAR partner, Hewlett-Packard
Company has determined that this
product meets the ENERGY STAR
guidelines for energy efficiency. For
more information, go to

www.energystar.gov.

Paper use

This product is suited for the use of
recycled paper according to DIN

19309.

Plastics

Plastic parts over 0.88 ounces (24
grams) are marked according to
international standards that enhance
the ability to identify plastics for
recycling purposes at the end of the
printer life.

Material safety data sheets

Material Safety Data Sheets (MSDS)
can be obtained from the HP website
at www.hp.com/go/msds. Customers
without Internet access should
contact Customer Care.

Recycling program

HP offers an increasing number of
product return and recycling programs
in many countries, and partners with
some of the largest electronics
recycling centers throughout the
world. HP conserves resources by
reselling some of its most popular
products.

This HP product contains lead in the
solder, which may require special
handling at the end of its life.

Contents

1 Welcome................................................................................................................3

Printer parts............................................................................................................4

Available accessories.............................................................................................7

Printer menu...........................................................................................................8

2 Getting ready to print.........................................................................................13

Loading paper.......................................................................................................13

Choosing the right paper...............................................................................13

Loading your paper........................................................................................ 14

Inserting print cartridges.......................................................................................14

Inserting memory cards........................................................................................17

Supported file formats...................................................................................18

Inserting a memory card................................................................................18

Removing a memory card.............................................................................19

3 Printing without a computer..............................................................................21

Getting your photos from camera to printer..........................................................21

Deciding which photos to print..............................................................................22

Selecting photos to print.......................................................................................22

Improving the quality of your photos.....................................................................24

Printing your photos..............................................................................................24

Selecting a layout..........................................................................................24

Setting print quality........................................................................................25

Selecting a print method................................................................................25

4 Getting connected..............................................................................................29

Connecting to other devices.................................................................................29

Connecting through HP Instant Share..................................................................30

5 Maintaining and transporting the printer..........................................................31

Cleaning and maintaining the printer....................................................................31

Cleaning the outside of the printer.................................................................31

Cleaning the print cartridge...........................................................................31

Cleaning the print cartridge contacts.............................................................32

Printing a test page........................................................................................ 32

Aligning the print cartridge.............................................................................33

Storing the printer and print cartridges.................................................................. 34

Storing the printer..........................................................................................34

Storing the print cartridges............................................................................34

Maintaining the quality of photo paper..................................................................35

Storing photo paper.......................................................................................35

Handling photo paper....................................................................................35

Transporting the printer........................................................................................35

6 Troubleshooting.................................................................................................37

Printer hardware problems...................................................................................37

Printing problems..................................................................................................40

Bluetooth printing problems..................................................................................42

Error messages....................................................................................................44

HP Photosmart 320 series User's Guide 1

7 Specifications.....................................................................................................47

System requirements............................................................................................47

Printer specifications............................................................................................48

8 HP Customer Care..............................................................................................51

HP Customer Care by phone................................................................................51

Placing a call.................................................................................................52

Return to HP repair service..................................................................................53

a Installing the software........................................................................................55

Index...........................................................................................................................57

2 HP Photosmart 320 series

1

Welcome

Thank you for purchasing an HP Photosmart 320 series printer! With your new,
compact photo printer you can easily print beautiful photos with or without a computer.

This guide explains how to print photos from the printer without connecting it to a
computer. To learn how to print from your computer, install the printer software and
view the onscreen Help. See Installing the software.

Among other things, you'll learn how to:

Print beautiful borderless photos. See Printing your photos.

Improve the quality of your photos by sharpening them
and improving the contrast. See Improving the quality of

your photos.

Your new printer comes with the following documentation:

● Setup Guide: The HP Photosmart 320 series Setup Guide explains how to set up

the printer and print your first photo.

● User's Guide: The HP Photosmart 320 series User's Guide is the book you are

reading. This book describes the basic features of the printer, explains how to
use the printer without connecting a computer, and contains hardware
troubleshooting information.

● HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help

describes how to use the printer with a computer and contains software
troubleshooting information.

After you have installed the HP Photosmart printer software on your computer, you
can view the onscreen Help:

● Windows PC: From the Start menu, select Programs (in Windows XP, select All
Programs) > HP > Photosmart 320, 370, 7400, 7800, 8100, 8400, 8700 series
> Photosmart Help.

● Macintosh: Select Help > Mac Help in the Finder, then select Library >
HP Photosmart Printer Help for Macintosh.

HP Photosmart 320 series User's Guide 3

Printer parts

Front of printer

1. Control panel

Control the basic functions of the printer
from here.

2. Out tray (closed)

Open this to print, insert a memory card,
connect a compatible digital camera, or
connect an HP iPod.

Inside front of printer

1. In tray

Load paper here.

2. In tray extender

Pull out to support paper.

3. Paper-width guide

Move to the width of current paper to
position the paper properly.

4. Camera port

Connect a PictBridge digital camera, the
optional HP Bluetooth wireless printer
adapter, or an HP iPod to this port.

5. Memory card slots

Insert memory cards into these slots. See

Inserting memory cards.

6. Print cartridge door

Open to insert or remove a print cartridge.

7. Out tray (open)

The printer deposits printed photos here.

Rear of printer

1. USB port

Use this port to connect the printer to a
computer or to an HP direct-printing
digital camera.

2. Power cord connection

Connect the power cord here.

Chapter 1

4 HP Photosmart 320 series

Indicator lights

1. On light

– Green: printer is on
– Green and flashing: printer is busy

– Red and flashing: printer requires

attention

2. Memory Card light

The light indicates the memory card
status. See Inserting memory cards.

– Green: ready for memory card

insertion or removal

– Green and flashing: memory card is

being accessed

Control panel

1. On

Press to turn the printer on or off.

2. Print

Press to print selected photos from a
memory card.

3. Delete

Press to delete the currently selected
photo from a memory card.

4. Select Photos buttons

Use the arrows to scroll through photos
on a memory card or navigate the printer
menu. Press OK to select a photo or
menu option.

5. Printer screen

View photos and menus here.

6. Cancel

Press to deselect photos, exit a menu, or
stop an action.

Idle screen

1.

Battery indicator
Displays the charge level of the

HP Photosmart Internal battery, if
installed.

A solidly-filled battery icon indicates a
fully-charged battery. As the battery is
used, the battery icon indicates the
approximate amount of charge by the
amount of solid fill.

A lightning bolt icon shown on top of the
battery icon indicates that a power supply
is connected and the battery is charging.

(continued)

HP Photosmart 320 series User's Guide 5

An outlet icon is displayed when the
battery is fully charged, indicating that
you can unplug the power cord and run
the printer from the battery if desired.

For more information about the battery,
refer to the instructions that came with
the battery.

2.

Ink level indicator

Displays the ink level of the print cartridge.

Select Photos screen

1. Selection box

Displays a check mark if photo is selected.

2. Copies

Displays number of copies to be printed
of the current photo.

3.

Video clip
Displays this icon only when you have a

video clip displayed on the printer screen.

4. Index number

Displays index number of current photo
and total number of photos on the
inserted memory card.

Internal battery compartment

1. Cover of the battery compartment

Open this cover on the bottom of the
printer to insert the optional
HP Photosmart Internal Battery.

2. HP Photosmart Internal Battery (Model:

Q5599A)
A fully-charged battery has sufficient

charge to print approximately 75 photos.
You must purchase the battery separately.

3. Internal battery compartment

Insert the optional HP Photosmart
Internal Battery here.

4. Battery compartment button

Slide to release the compartment cover.

Chapter 1

(continued)

6 HP Photosmart 320 series

Available accessories

There are several accessories available for the HP Photosmart 320 series printer that
enhance its portability for printing anywhere, anytime. The appearance of the
accessories may vary from what is shown.

Accessory name

Description

HP Photosmart Internal Battery

The HP Photosmart Internal Battery lets
you take the printer with you wherever
you go. (Model: Q5599A)

HP Photosmart Automobile DC
Adapter

The HP Photosmart Automobile DC
Adapter lets you plug into your
automobile for backup power and to
recharge an optional HP Photosmart
Internal Battery inserted in the printer.
(Model: Q3448A)

HP Photosmart Carrying Case for
Compact Printers

The lightweight, durable HP Photosmart
Carrying Case for Compact Printers
holds and protects everything needed
for hassle-free printing on the go.
(Model: Q3424A)

HP Bluetooth® wireless printer
adapter

The HP Bluetooth® wireless printer
adapter goes into the camera port on
the front of the printer and lets you use
Bluetooth wireless technology for
printing. (Model: Q3395A)

HP Photosmart 320 series User's Guide 7

Printer menu

The printer menu contains many features for adjusting defaults, controlling print
quality, and using special effects.

To use the printer menu

1. If there is a memory card in the printer, remove it.

2. Press

or on the printer control panel to access the printer menu.

To navigate the printer menu

● Press

or to scroll through the menu options displayed on the printer screen.

Menu items that are not accessible are grayed out.

● Press OK to open a menu or select an option.

● Press Cancel to exit the current menu.

Printer menu structure

Top level menu

Submenus/options Additional submenus/

options

Tools Print quality Print quality:

● Best (default)

● Normal

Print sample page Sample page for use in a

demo of the printer.

Print test page Page of information about

the printer: serial number,
firmware version, and so
on.

Clean cartridge Continue to second level

cleaning?

● Yes

● No

Continue to third level
cleaning?

● Yes

● No

Align printer Select to align the print

cartridge.

Bluetooth

The Bluetooth menu
options are needed if you
equip the printer with the

Device address Device address:

Some devices with
Bluetooth wireless
technology require you to

Chapter 1

8 HP Photosmart 320 series

Top level menu Submenus/options Additional submenus/

options

optional HP Bluetooth
wireless printer adapter.

enter the address of the
device they are trying to
locate. This menu option
shows the device address.

Device name You can select a device

name for the printer that
appears on other devices
with Bluetooth wireless
technology when they
locate the printer.

Passkey You can assign a

Bluetooth numerical
passkey to the printer.
The default passkey is

0000. When the Security

level is set to High (see

later in this table), users of
devices with Bluetooth
wireless technology must
enter this passkey before
they can print.

Accessibility Accessibility:

● Visible to all

● Not visible

When Accessibility
is set to Not visible,
only devices that
know the device
address can print to it.

You can set the Bluetooth­equipped printer to be
visible or invisible to other
devices with Bluetooth
wireless technology by
changing this accessibility
option.

Security level Security Level:

● Low (default)
The printer does not

require users of other
devices with
Bluetooth wireless

Printer menu structure (continued)

HP Photosmart 320 series User's Guide 9

Top level menu Submenus/options Additional submenus/

options

technology to enter
the printer passkey.

● High
The printer does

require users of other
devices with
Bluetooth wireless
technology to enter
the printer passkey.

Reset Bluetooth options Reset Bluetooth options:

● Yes

● No (default)

Help Cartridges Press or to scroll

Photo sizes Press or to scroll

Paper loading Press or to scroll

Paper jam Press or to scroll

Camera connect Press or to scroll

Preferences Smart focus Smart focus:

● On (default)

● Off

Digital flash Digital Flash:

● On

● Off (default)

Date/time Date/time stamp:

● Date/time

● Date only

● Off (default)

Colorspace Choose colorspace:

● Adobe RGB

● sRGB

● Auto-select (default)

The Auto-select default
tells the printer to use the
Adobe RGB colorspace, if
available. The printer
defaults to sRGB if Adobe
RGB is not available.

Chapter 1

Printer menu structure (continued)

10 HP Photosmart 320 series

Top level menu Submenus/options Additional submenus/

options

Borderless Turn borderless printing:

● On (default)

● Off

When borderless printing
is turned off, all pages
print with a narrow white
border around the outside
edges of the paper.

After printing After printing, deselect all

photos:

● Always (default)

● Never

● Ask

Passport photo mode Turn passport photo mode:

● On

● Off (default)

Select Size:

Passport mode tells the
printer to print all selected
photos in the selected
passport photo size. A
separate page is printed
for each selected photo.
Each printed page
contains the number of
photos of the selected
size that will fit on the page.

Preview animation Turn preview animation:

● On (default)

● Off

Restore defaults Restore original factory

preferences:

● Yes

● No

Language Select language:

Select country/region:

Printer menu structure (continued)

HP Photosmart 320 series User's Guide 11

Select Off to bypass
printer screen animations.

Chapter 1

12 HP Photosmart 320 series

2

Getting ready to print

Before you can begin printing, there are three easy procedures you should become
familiar with:

● Loading paper (see Loading paper)

● Inserting print cartridges (see Inserting print cartridges)

● Inserting a memory card (see Inserting memory cards)

You must load paper and insert a print cartridge before inserting a memory card.

Loading paper

Learn how to choose the right paper for your print job and how to load it into the In
tray for printing.

Choosing the right paper

For a list of available HP-designed inkjet paper or to purchase supplies, go to:

● www.hpshopping.com (U.S.)

● www.hp.com/go/supplies (Europe)

● www.hp.com/jp/supply_inkjet (Japan)

● www.hp.com/paper (Asia/Pacific)

To get the best results from the printer, choose from these high-quality HP photo
papers.

To print

Use this paper

High-quality, long-lasting prints and
enlargements

HP Premium Plus photo paper

Medium- to high-resolution images from
scanners and digital cameras

HP Premium photo paper

Casual and business photos HP photo paper

HP Everyday photo paper

To keep your paper in good condition for printing:

● Store unused paper in its original package.

● Keep the paper flat in a cool, dry place. If the corners curl, place the paper in a

plastic bag and gently bend it in the opposite direction until it lies flat.

● Hold photo paper by the edges to avoid smears.

HP Photosmart 320 series User's Guide 13

Loading your paper

Paper loading tips:

● You can print photos on photo paper, index cards, L-size cards, or Hagaki cards.

● Before loading paper, slide out the paper-width guide to make room for the paper.

● Load only one type and size of paper at a time. Do not mix paper types or sizes in

the In tray.

Paper type

How to load

4 x 6 inch (10 x 15
cm) photo paper

Index cards
L-size cards
Hagaki cards

1. Open the In tray and
pull out the In tray
extender.

2. Load up to 20 sheets
of paper with the print
side or glossy side
facing towards you.
When loading, push
the paper down firmly
until it stops. If you
are using tabbed
paper, insert it so the
tabbed end feeds in
last.

3. Adjust the paper­width guide to fit
close to the edge of
the paper without
bending the paper.

4. Open the Out tray to
prepare for printing.

1. In tray

2. Paper-width guide

3. Out tray

Inserting print cartridges

Your HP Photosmart 320 series printer can print color and black-and-white photos.
HP provides different types of print cartridges so you can choose the best cartridge for
your project. The cartridge number varies by country/region. Choose the correct
cartridge number for your country/region.

For optimum printing results, HP recommends using only HP print cartridges. Inserting
a cartridge that is not in this table may invalidate the printer warranty.

Use the right print cartridge

To print…

Insert this print cartridge in the
cartridge cradle

Full-color photos Tri-color (7 ml) HP #95 (North America,

Latin America, Asia Pacific), #135

Chapter 2

14 HP Photosmart 320 series

To print… Insert this print cartridge in the

cartridge cradle

(Eastern Europe, Russia, Middle East,
Africa, Japan), #343 (Western Europe),
#855 (China, India)

Tri-color (14 ml) HP #97 (North America,
Latin America, Asia Pacific), #134
(Eastern Europe, Russia, Middle East,
Africa, Japan), #344 (Western Europe),
#857 (China, India)

Black and white photos Gray Photo HP #100 (worldwide)

Sepia or antique photos Tri-color (7 ml) HP #95 (North America,

Latin America, Asia Pacific), #135
(Eastern Europe, Russia, Middle East,
Africa, Japan), #343 (Western Europe),
#855 (China, India)

Tri-color (14 ml) HP #97 (North America,
Latin America, Asia Pacific), #134
(Eastern Europe, Russia, Middle East,
Africa, Japan), #344 (Western Europe),
#857 (China, India)

Text and colored line drawings Tri-color (7 ml) HP #95 (North America,

Latin America, Asia Pacific), #135
(Eastern Europe, Russia, Middle East,
Africa, Japan), #343 (Western Europe),
#855 (China, India)

Tri-color (14 ml) HP #97 (North America,
Latin America, Asia Pacific), #134
(Eastern Europe, Russia, Middle East,
Africa, Japan), #344 (Western Europe),
#857 (China, India)

Caution Check that you are using the correct print cartridge. Also, note that

HP does not recommend modifying or refilling HP cartridges. Damage that
results from modifying or refilling HP cartridges is not covered by the
HP warranty.

For best print quality, HP recommends that you install all retail print cartridges before
the date stamped on the box.

Use the right print cartridge (continued)

HP Photosmart 320 series User's Guide 15

Insert or replace the print cartridge

Remove the pink tape

Do not touch here

Prepare the printer and cartridge

1. Make sure the power is on and you
have removed the cardboard from
inside the printer.

2. Open the print cartridge access
door of the printer.

3. Remove the bright pink tape from
the cartridge.

Insert the cartridge

1. If you are replacing a cartridge,
push down and pull outward on the
cartridge in the cradle to remove it.

2. Hold the replacement cartridge with
the label on top. Slide the cartridge
at a slight upward angle into the
cradle so the copper-colored
contacts go in first. Push the
cartridge until it snaps into place.

3. Close the print cartridge access door.

The idle screen of the printer displays an
icon showing the approximate ink level
for the installed cartridge (100%, 75%,
50%, 25%, and nearly empty). No ink­level icon appears if the cartridge is not
a genuine HP cartridge.

Chapter 2

16 HP Photosmart 320 series