HP PHOTOSMART 325 User Manual

HP Photosmart 320 series User's Guide

English

Copyrights and trademarks

© Copyright 2004 Hewlett-Packard
Development Company, L.P.

The information contained herein is
subject to change without notice.
Reproduction, adaptation or
translation without prior written
permission is prohibited, except as
allowed under the copyright laws.

Notice

The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.

The Hewlett-Packard Development
Company, L.P. shall not be liable for
incidental or consequential damages
in connection with, or arising out of
the furnishing, performance, or use of
this document and the program
material which it describes.

Trademarks

HP, the HP logo, and Photosmart are
property of Hewlett-Packard
Development Company, L.P.

The Secure Digital logo is a
trademark of the SD Association.

Microsoft and Windows are registered
trademarks of Microsoft Corporation.

CompactFlash, CF, and the CF logo
are trademarks of the CompactFlash
Association (CFA).

Memory Stick, Memory Stick Duo,
Memory Stick PRO, and Memory
Stick PRO Duo are trademarks or
registered trademarks of Sony
Corporation.

MultiMediaCard is a trademark of
Infineon Technologies AG of
Germany, and is licensed to the
MMCA (MultiMediaCard Association).

SmartMedia is a trademark of
Toshiba Corporation.

xD-Picture Card is a trademark of Fuji
Photo Film Co., Ltd., Toshiba
Corporation, and Olympus Optical
Co., Ltd.

Mac, the Mac logo, and Macintosh
are registered trademarks of Apple
Computer, Inc.

The Bluetooth word mark and logos
are owned by the Bluetooth SIG, Inc.

and any use of such marks by
Hewlett-Packard Company is under
license.

PictBridge and the PictBridge logo are
trademarks of the Camera & Imaging
Products Association (CIPA).

Other brands and their products are
trademarks or registered trademarks
of their respective holders.

The embedded software in the printer
is based in part on the work of the
Independent JPEG Group.

The copyrights to certain photos
within this document are retained by
the original owners.

Regulatory model
identification number
SDGOA-0406

For regulatory identification purposes,
your product is assigned a Regulatory
Model Number. The Regulatory
Model Number for your product is
SDGOA-0406. This regulatory
number should not be confused with
the marketing name (HP Photosmart
320 series printer) or product number
(Q3414A).

Safety information

Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.

Warning To prevent fire or

shock hazard, do not expose
this product to rain or any
type of moisture.

● Read and understand all
instructions in the
HP Photosmart Setup Guide.

● Use only a grounded electrical
outlet when connecting the unit
to a power source. If you do not
know whether the outlet is
grounded, check with a qualified
electrician.

● Observe all warnings and
instructions marked on the
product.

● Unplug this product from wall
outlets before cleaning.

● Do not install or use this product
near water or when you are wet.

● Install the product securely on a
stable surface.

● Install the product in a protected
location where no one can step

on or trip over the power cord,
and where the power cord will
not be damaged.

● If the product does not operate
normally, see the
troubleshooting information in
the onscreen HP Photosmart
Printer Help.

● There are no operator
serviceable parts inside. Refer
servicing to qualified service
personnel.

● Use in a well-ventilated area.

Environmental statements

Hewlett-Packard Company is
committed to providing quality
products in an environmentally sound
manner.

Protecting the environment

This printer has been designed with
several attributes to minimize impact
on our environment. For more
information, go to HP's Commitment
to the Environment website at

www.hp.com/hpinfo/globalcitizenship/
environment/.

Ozone production

This product generates no
appreciable ozone gas (O

3

).

Energy consumption

Energy usage drops significantly
while in ENERGY STAR

®

mode,
which saves natural resources and
saves money without affecting the
high performance of this product. This
product qualifies for ENERGY STAR,
which is a voluntary program
established to encourage the
development of energy-efficient office
products.

ENERGY STAR
is a U.S.
registered mark
of the U.S. EPA.

As an ENERGY
STAR partner, Hewlett-Packard
Company has determined that this
product meets the ENERGY STAR
guidelines for energy efficiency. For
more information, go to

www.energystar.gov.

Paper use

This product is suited for the use of
recycled paper according to DIN

19309.

Plastics

Plastic parts over 0.88 ounces (24
grams) are marked according to
international standards that enhance
the ability to identify plastics for
recycling purposes at the end of the
printer life.

Material safety data sheets

Material Safety Data Sheets (MSDS)
can be obtained from the HP website
at www.hp.com/go/msds. Customers
without Internet access should
contact Customer Care.

Recycling program

HP offers an increasing number of
product return and recycling programs
in many countries, and partners with
some of the largest electronics
recycling centers throughout the
world. HP conserves resources by
reselling some of its most popular
products.

This HP product contains lead in the
solder, which may require special
handling at the end of its life.

Contents

1 Welcome................................................................................................................3

Printer parts............................................................................................................4

Available accessories.............................................................................................7

Printer menu...........................................................................................................8

2 Getting ready to print.........................................................................................13

Loading paper.......................................................................................................13

Choosing the right paper...............................................................................13

Loading your paper........................................................................................ 14

Inserting print cartridges.......................................................................................14

Inserting memory cards........................................................................................17

Supported file formats...................................................................................18

Inserting a memory card................................................................................18

Removing a memory card.............................................................................19

3 Printing without a computer..............................................................................21

Getting your photos from camera to printer..........................................................21

Deciding which photos to print..............................................................................22

Selecting photos to print.......................................................................................22

Improving the quality of your photos.....................................................................24

Printing your photos..............................................................................................24

Selecting a layout..........................................................................................24

Setting print quality........................................................................................25

Selecting a print method................................................................................25

4 Getting connected..............................................................................................29

Connecting to other devices.................................................................................29

Connecting through HP Instant Share..................................................................30

5 Maintaining and transporting the printer..........................................................31

Cleaning and maintaining the printer....................................................................31

Cleaning the outside of the printer.................................................................31

Cleaning the print cartridge...........................................................................31

Cleaning the print cartridge contacts.............................................................32

Printing a test page........................................................................................ 32

Aligning the print cartridge.............................................................................33

Storing the printer and print cartridges.................................................................. 34

Storing the printer..........................................................................................34

Storing the print cartridges............................................................................34

Maintaining the quality of photo paper..................................................................35

Storing photo paper.......................................................................................35

Handling photo paper....................................................................................35

Transporting the printer........................................................................................35

6 Troubleshooting.................................................................................................37

Printer hardware problems...................................................................................37

Printing problems..................................................................................................40

Bluetooth printing problems..................................................................................42

Error messages....................................................................................................44

HP Photosmart 320 series User's Guide 1

7 Specifications.....................................................................................................47

System requirements............................................................................................47

Printer specifications............................................................................................48

8 HP Customer Care..............................................................................................51

HP Customer Care by phone................................................................................51

Placing a call.................................................................................................52

Return to HP repair service..................................................................................53

a Installing the software........................................................................................55

Index...........................................................................................................................57

2 HP Photosmart 320 series

1

Welcome

Thank you for purchasing an HP Photosmart 320 series printer! With your new,
compact photo printer you can easily print beautiful photos with or without a computer.

This guide explains how to print photos from the printer without connecting it to a
computer. To learn how to print from your computer, install the printer software and
view the onscreen Help. See Installing the software.

Among other things, you'll learn how to:

Print beautiful borderless photos. See Printing your photos.

Improve the quality of your photos by sharpening them
and improving the contrast. See Improving the quality of

your photos.

Your new printer comes with the following documentation:

● Setup Guide: The HP Photosmart 320 series Setup Guide explains how to set up

the printer and print your first photo.

● User's Guide: The HP Photosmart 320 series User's Guide is the book you are

reading. This book describes the basic features of the printer, explains how to
use the printer without connecting a computer, and contains hardware
troubleshooting information.

● HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help

describes how to use the printer with a computer and contains software
troubleshooting information.

After you have installed the HP Photosmart printer software on your computer, you
can view the onscreen Help:

● Windows PC: From the Start menu, select Programs (in Windows XP, select All
Programs) > HP > Photosmart 320, 370, 7400, 7800, 8100, 8400, 8700 series
> Photosmart Help.

● Macintosh: Select Help > Mac Help in the Finder, then select Library >
HP Photosmart Printer Help for Macintosh.

HP Photosmart 320 series User's Guide 3

Printer parts

Front of printer

1. Control panel

Control the basic functions of the printer
from here.

2. Out tray (closed)

Open this to print, insert a memory card,
connect a compatible digital camera, or
connect an HP iPod.

Inside front of printer

1. In tray

Load paper here.

2. In tray extender

Pull out to support paper.

3. Paper-width guide

Move to the width of current paper to
position the paper properly.

4. Camera port

Connect a PictBridge digital camera, the
optional HP Bluetooth wireless printer
adapter, or an HP iPod to this port.

5. Memory card slots

Insert memory cards into these slots. See

Inserting memory cards.

6. Print cartridge door

Open to insert or remove a print cartridge.

7. Out tray (open)

The printer deposits printed photos here.

Rear of printer

1. USB port

Use this port to connect the printer to a
computer or to an HP direct-printing
digital camera.

2. Power cord connection

Connect the power cord here.

Chapter 1

4 HP Photosmart 320 series

Indicator lights

1. On light

– Green: printer is on
– Green and flashing: printer is busy

– Red and flashing: printer requires

attention

2. Memory Card light

The light indicates the memory card
status. See Inserting memory cards.

– Green: ready for memory card

insertion or removal

– Green and flashing: memory card is

being accessed

Control panel

1. On

Press to turn the printer on or off.

2. Print

Press to print selected photos from a
memory card.

3. Delete

Press to delete the currently selected
photo from a memory card.

4. Select Photos buttons

Use the arrows to scroll through photos
on a memory card or navigate the printer
menu. Press OK to select a photo or
menu option.

5. Printer screen

View photos and menus here.

6. Cancel

Press to deselect photos, exit a menu, or
stop an action.

Idle screen

1.

Battery indicator
Displays the charge level of the

HP Photosmart Internal battery, if
installed.

A solidly-filled battery icon indicates a
fully-charged battery. As the battery is
used, the battery icon indicates the
approximate amount of charge by the
amount of solid fill.

A lightning bolt icon shown on top of the
battery icon indicates that a power supply
is connected and the battery is charging.

(continued)

HP Photosmart 320 series User's Guide 5

An outlet icon is displayed when the
battery is fully charged, indicating that
you can unplug the power cord and run
the printer from the battery if desired.

For more information about the battery,
refer to the instructions that came with
the battery.

2.

Ink level indicator

Displays the ink level of the print cartridge.

Select Photos screen

1. Selection box

Displays a check mark if photo is selected.

2. Copies

Displays number of copies to be printed
of the current photo.

3.

Video clip
Displays this icon only when you have a

video clip displayed on the printer screen.

4. Index number

Displays index number of current photo
and total number of photos on the
inserted memory card.

Internal battery compartment

1. Cover of the battery compartment

Open this cover on the bottom of the
printer to insert the optional
HP Photosmart Internal Battery.

2. HP Photosmart Internal Battery (Model:

Q5599A)
A fully-charged battery has sufficient

charge to print approximately 75 photos.
You must purchase the battery separately.

3. Internal battery compartment

Insert the optional HP Photosmart
Internal Battery here.

4. Battery compartment button

Slide to release the compartment cover.

Chapter 1

(continued)

6 HP Photosmart 320 series

Available accessories

There are several accessories available for the HP Photosmart 320 series printer that
enhance its portability for printing anywhere, anytime. The appearance of the
accessories may vary from what is shown.

Accessory name

Description

HP Photosmart Internal Battery

The HP Photosmart Internal Battery lets
you take the printer with you wherever
you go. (Model: Q5599A)

HP Photosmart Automobile DC
Adapter

The HP Photosmart Automobile DC
Adapter lets you plug into your
automobile for backup power and to
recharge an optional HP Photosmart
Internal Battery inserted in the printer.
(Model: Q3448A)

HP Photosmart Carrying Case for
Compact Printers

The lightweight, durable HP Photosmart
Carrying Case for Compact Printers
holds and protects everything needed
for hassle-free printing on the go.
(Model: Q3424A)

HP Bluetooth® wireless printer
adapter

The HP Bluetooth® wireless printer
adapter goes into the camera port on
the front of the printer and lets you use
Bluetooth wireless technology for
printing. (Model: Q3395A)

HP Photosmart 320 series User's Guide 7

Printer menu

The printer menu contains many features for adjusting defaults, controlling print
quality, and using special effects.

To use the printer menu

1. If there is a memory card in the printer, remove it.

2. Press

or on the printer control panel to access the printer menu.

To navigate the printer menu

● Press

or to scroll through the menu options displayed on the printer screen.

Menu items that are not accessible are grayed out.

● Press OK to open a menu or select an option.

● Press Cancel to exit the current menu.

Printer menu structure

Top level menu

Submenus/options Additional submenus/

options

Tools Print quality Print quality:

● Best (default)

● Normal

Print sample page Sample page for use in a

demo of the printer.

Print test page Page of information about

the printer: serial number,
firmware version, and so
on.

Clean cartridge Continue to second level

cleaning?

● Yes

● No

Continue to third level
cleaning?

● Yes

● No

Align printer Select to align the print

cartridge.

Bluetooth

The Bluetooth menu
options are needed if you
equip the printer with the

Device address Device address:

Some devices with
Bluetooth wireless
technology require you to

Chapter 1

8 HP Photosmart 320 series

Top level menu Submenus/options Additional submenus/

options

optional HP Bluetooth
wireless printer adapter.

enter the address of the
device they are trying to
locate. This menu option
shows the device address.

Device name You can select a device

name for the printer that
appears on other devices
with Bluetooth wireless
technology when they
locate the printer.

Passkey You can assign a

Bluetooth numerical
passkey to the printer.
The default passkey is

0000. When the Security

level is set to High (see

later in this table), users of
devices with Bluetooth
wireless technology must
enter this passkey before
they can print.

Accessibility Accessibility:

● Visible to all

● Not visible

When Accessibility
is set to Not visible,
only devices that
know the device
address can print to it.

You can set the Bluetooth­equipped printer to be
visible or invisible to other
devices with Bluetooth
wireless technology by
changing this accessibility
option.

Security level Security Level:

● Low (default)
The printer does not

require users of other
devices with
Bluetooth wireless

Printer menu structure (continued)

HP Photosmart 320 series User's Guide 9

Top level menu Submenus/options Additional submenus/

options

technology to enter
the printer passkey.

● High
The printer does

require users of other
devices with
Bluetooth wireless
technology to enter
the printer passkey.

Reset Bluetooth options Reset Bluetooth options:

● Yes

● No (default)

Help Cartridges Press or to scroll

Photo sizes Press or to scroll

Paper loading Press or to scroll

Paper jam Press or to scroll

Camera connect Press or to scroll

Preferences Smart focus Smart focus:

● On (default)

● Off

Digital flash Digital Flash:

● On

● Off (default)

Date/time Date/time stamp:

● Date/time

● Date only

● Off (default)

Colorspace Choose colorspace:

● Adobe RGB

● sRGB

● Auto-select (default)

The Auto-select default
tells the printer to use the
Adobe RGB colorspace, if
available. The printer
defaults to sRGB if Adobe
RGB is not available.

Chapter 1

Printer menu structure (continued)

10 HP Photosmart 320 series

Top level menu Submenus/options Additional submenus/

options

Borderless Turn borderless printing:

● On (default)

● Off

When borderless printing
is turned off, all pages
print with a narrow white
border around the outside
edges of the paper.

After printing After printing, deselect all

photos:

● Always (default)

● Never

● Ask

Passport photo mode Turn passport photo mode:

● On

● Off (default)

Select Size:

Passport mode tells the
printer to print all selected
photos in the selected
passport photo size. A
separate page is printed
for each selected photo.
Each printed page
contains the number of
photos of the selected
size that will fit on the page.

Preview animation Turn preview animation:

● On (default)

● Off

Restore defaults Restore original factory

preferences:

● Yes

● No

Language Select language:

Select country/region:

Printer menu structure (continued)

HP Photosmart 320 series User's Guide 11

Select Off to bypass
printer screen animations.

Chapter 1

12 HP Photosmart 320 series

2

Getting ready to print

Before you can begin printing, there are three easy procedures you should become
familiar with:

● Loading paper (see Loading paper)

● Inserting print cartridges (see Inserting print cartridges)

● Inserting a memory card (see Inserting memory cards)

You must load paper and insert a print cartridge before inserting a memory card.

Loading paper

Learn how to choose the right paper for your print job and how to load it into the In
tray for printing.

Choosing the right paper

For a list of available HP-designed inkjet paper or to purchase supplies, go to:

● www.hpshopping.com (U.S.)

● www.hp.com/go/supplies (Europe)

● www.hp.com/jp/supply_inkjet (Japan)

● www.hp.com/paper (Asia/Pacific)

To get the best results from the printer, choose from these high-quality HP photo
papers.

To print

Use this paper

High-quality, long-lasting prints and
enlargements

HP Premium Plus photo paper

Medium- to high-resolution images from
scanners and digital cameras

HP Premium photo paper

Casual and business photos HP photo paper

HP Everyday photo paper

To keep your paper in good condition for printing:

● Store unused paper in its original package.

● Keep the paper flat in a cool, dry place. If the corners curl, place the paper in a

plastic bag and gently bend it in the opposite direction until it lies flat.

● Hold photo paper by the edges to avoid smears.

HP Photosmart 320 series User's Guide 13

Loading your paper

Paper loading tips:

● You can print photos on photo paper, index cards, L-size cards, or Hagaki cards.

● Before loading paper, slide out the paper-width guide to make room for the paper.

● Load only one type and size of paper at a time. Do not mix paper types or sizes in

the In tray.

Paper type

How to load

4 x 6 inch (10 x 15
cm) photo paper

Index cards
L-size cards
Hagaki cards

1. Open the In tray and
pull out the In tray
extender.

2. Load up to 20 sheets
of paper with the print
side or glossy side
facing towards you.
When loading, push
the paper down firmly
until it stops. If you
are using tabbed
paper, insert it so the
tabbed end feeds in
last.

3. Adjust the paper­width guide to fit
close to the edge of
the paper without
bending the paper.

4. Open the Out tray to
prepare for printing.

1. In tray

2. Paper-width guide

3. Out tray

Inserting print cartridges

Your HP Photosmart 320 series printer can print color and black-and-white photos.
HP provides different types of print cartridges so you can choose the best cartridge for
your project. The cartridge number varies by country/region. Choose the correct
cartridge number for your country/region.

For optimum printing results, HP recommends using only HP print cartridges. Inserting
a cartridge that is not in this table may invalidate the printer warranty.

Use the right print cartridge

To print…

Insert this print cartridge in the
cartridge cradle

Full-color photos Tri-color (7 ml) HP #95 (North America,

Latin America, Asia Pacific), #135

Chapter 2

14 HP Photosmart 320 series

To print… Insert this print cartridge in the

cartridge cradle

(Eastern Europe, Russia, Middle East,
Africa, Japan), #343 (Western Europe),
#855 (China, India)

Tri-color (14 ml) HP #97 (North America,
Latin America, Asia Pacific), #134
(Eastern Europe, Russia, Middle East,
Africa, Japan), #344 (Western Europe),
#857 (China, India)

Black and white photos Gray Photo HP #100 (worldwide)

Sepia or antique photos Tri-color (7 ml) HP #95 (North America,

Latin America, Asia Pacific), #135
(Eastern Europe, Russia, Middle East,
Africa, Japan), #343 (Western Europe),
#855 (China, India)

Tri-color (14 ml) HP #97 (North America,
Latin America, Asia Pacific), #134
(Eastern Europe, Russia, Middle East,
Africa, Japan), #344 (Western Europe),
#857 (China, India)

Text and colored line drawings Tri-color (7 ml) HP #95 (North America,

Latin America, Asia Pacific), #135
(Eastern Europe, Russia, Middle East,
Africa, Japan), #343 (Western Europe),
#855 (China, India)

Tri-color (14 ml) HP #97 (North America,
Latin America, Asia Pacific), #134
(Eastern Europe, Russia, Middle East,
Africa, Japan), #344 (Western Europe),
#857 (China, India)

Caution Check that you are using the correct print cartridge. Also, note that

HP does not recommend modifying or refilling HP cartridges. Damage that
results from modifying or refilling HP cartridges is not covered by the
HP warranty.

For best print quality, HP recommends that you install all retail print cartridges before
the date stamped on the box.

Use the right print cartridge (continued)

HP Photosmart 320 series User's Guide 15

Insert or replace the print cartridge

Remove the pink tape

Do not touch here

Prepare the printer and cartridge

1. Make sure the power is on and you
have removed the cardboard from
inside the printer.

2. Open the print cartridge access
door of the printer.

3. Remove the bright pink tape from
the cartridge.

Insert the cartridge

1. If you are replacing a cartridge,
push down and pull outward on the
cartridge in the cradle to remove it.

2. Hold the replacement cartridge with
the label on top. Slide the cartridge
at a slight upward angle into the
cradle so the copper-colored
contacts go in first. Push the
cartridge until it snaps into place.

3. Close the print cartridge access door.

The idle screen of the printer displays an
icon showing the approximate ink level
for the installed cartridge (100%, 75%,
50%, 25%, and nearly empty). No ink­level icon appears if the cartridge is not
a genuine HP cartridge.

Chapter 2

16 HP Photosmart 320 series

Each time you install or replace a print
cartridge, a message appears on the
printer screen asking you to load plain
paper so the printer can align the
cartridge. This ensures high-quality prints.

Align the cartridge

1. Load paper in the In tray and press

OK.

2. Follow the onscreen instructions to
align the cartridge.

See Aligning the print cartridge.

When you are not using a print cartridge

Whenever you remove a print cartridge
from the printer, store it in a print
cartridge protector. The cartridge
protector keeps the ink from drying out.
Storing the cartridge improperly can
cause the cartridge to malfunction.

In some countries/regions the cartridge
protector is not included with the printer,
but comes with the Gray Photo cartridge
that can be purchased separately. In
other countries/regions, the protector is
included with the printer.

➔

To insert a cartridge into the
cartridge protector, slide the
cartridge into the protector at a
slight angle and snap it securely
into place.

Inserting memory cards

After you have taken pictures with a digital camera, you can remove the memory card
from the camera and insert it into the printer to view and print your photos. The printer
can read the following types of memory cards: CompactFlash

™

, Memory Sticks,

MultiMediaCard

™

, Secure Digital™, SmartMedia™, and xD-Picture Card™. The

Microdrive is not supported.

Caution Using any other type of memory card may damage the memory card

and the printer.

To learn about other ways of transferring photos from a digital camera to the printer,
see Connecting to other devices.

Insert or replace the print cartridge (continued)

HP Photosmart 320 series User's Guide 17

Supported file formats

The printer can recognize and print the following file formats directly from a memory
card: JPEG, uncompressed TIFF, Motion JPEG AVI, Motion JPEG Quicktime, and
MPEG-1. If your digital camera saves photos and video clips in other file formats,
save the files to your computer and print them using a software application. For more
information, see the onscreen Help.

Inserting a memory card

Find your memory card in the following table and use the instructions to insert the
card into the printer.

Guidelines:

● Insert only one memory card at a time.

● Gently push the memory card into the printer until it stops. The memory card

does not insert all the way into the printer; do not try to force it.

Caution 1 Inserting the memory card any other way may damage the card

and the printer.

When the memory card is inserted correctly, the Memory Card light flashes
and then remains solid green.

Caution 2 Do not pull out a memory card while the Memory Card light is

flashing. For more information, see Removing a memory card.

Memory card

Slot How to insert the memory card

CompactFlash Top right slot ● Front label faces up, and if the label has an

arrow, the arrow points toward the printer

● Edge with metal pinholes goes into the printer first

MultiMediaCard Bottom right slot ● Angled corner is on the right

● Metal contacts face down

Chapter 2

18 HP Photosmart 320 series

Memory card Slot How to insert the memory card

Secure Digital Bottom right slot ● Angled corner is on the right

● Metal contacts face down

SmartMedia Upper portion of

the top left
double slot

● Angled corner is on the left

● Metal contacts face down

Memory Stick Bottom left slot ● Angled corner is on the left

● Metal contacts face down

●

If you are using a Memory Stick Duo

™

or Memory

Stick PRO Duo

™

card, attach the adapter that
came with the card before you insert the card into
the printer

xD-Picture Card Lower right

portion of the top
left double slot

● Curved side of card points toward you

● Metal contacts face down

Removing a memory card

Wait until the Memory Card light stops flashing, then gently pull the memory card to
remove it from the printer.

Caution Do not pull out a memory card while the Memory Card light is

flashing. A flashing light means that the printer is accessing the memory card.

(continued)

HP Photosmart 320 series User's Guide 19

Removing a memory card while it is being accessed may damage the printer
and the memory card or corrupt the information on the memory card.

Chapter 2

20 HP Photosmart 320 series

3

Printing without a computer

The HP Photosmart 320 series printer lets you print amazing photos without even
going near a computer. After setting up the printer using the instructions in the
HP Photosmart 320 series Setup Guide, refer to these steps for start-to-finish printing.

Getting your photos from camera to printer

Use these steps for start-to-finish printing in minutes!

Step 1

Insert a memory card

See Inserting memory cards.

Step 2

Decide which photos to print

See Deciding which photos to print.

Step 3

Load paper

See Loading paper.

Step 4

Insert a different print cartridge for this
print job, if desired

See Inserting print cartridges.

Step 5

Select photos to print

See Selecting photos to print.

HP Photosmart 320 series User's Guide 21

Use these steps for start-to-finish printing in minutes!

Step 6

Improve the quality of your photos

See Improving the quality of your photos.

Step 7

Print your photos

See Printing your photos.

Deciding which photos to print

To view photos Do this

One by one 1. Insert a memory card.

2. Use the

or to select a layout,

then press OK. See Selecting a

layout.

3. Press

or to view the photos
one by one. Press and hold the
button to view the photos rapidly.
When you reach the last photo in
either direction, the display returns
to the first or last photo and
continues.

Using a photo index

A photo index shows thumbnail views
and index numbers for up to 2000
photos on a memory card. Use an index
card instead of photo paper to cut costs
when printing a photo index.

1. Insert a memory card.

2. Select Print Index Page, then
press OK.

Selecting photos to print

If you want to… Do this

Print one photo 1. Insert a memory card and select a

print layout.

2. Press Print to print the photo
displayed on the printer screen,
using the current print layout.

Print more than one copy of a photo 1. Insert a memory card and select a

print layout.

Chapter 3

(continued)

22 HP Photosmart 320 series

If you want to… Do this

2. Press OK once for each copy of the

current photo you want to print.
Press Cancel to decrease the
number of copies by one or
deselect a selected photo.

3. Press Print.

Print several photos 1. Insert a memory card and select a

print layout.

2. Press OK to select each photo you

want to print.

3. Press Print.

Print all photos 1. Insert a memory card and select a

print layout.

2. Press and hold OK until a message

tells you that all the photos on the
card have been selected.

3. Press Print.

Print nine frames from a video clip

1. Insert a memory card that has a
video clip on it.

2. Press OK to select either layout
option; neither one will be used for
printing video clips, which are
always printed nine to a page.

3. Press

or to scroll to the video
clip you want to print (the first frame
in the clip will be displayed). The
video clip icon appears at the
bottom of the printer screen.

4. Press OK to select the video clip,
then press Print. The printout will
contain one page of nine frames
automatically selected from the
video clip.

Note 1 The image resolution in video

clips is typically lower than that of digital
photos; therefore, you may notice that
the print quality of your video clip frames
is lower than the print quality of your
photos.

Note 2 Not all video file formats are

supported by this printer. For a list of
supported video file formats, see Printer

specifications.

(continued)

HP Photosmart 320 series User's Guide 23

Improving the quality of your photos

The HP Photosmart 320 series printer provides a variety of preferences and effects
that can improve the quality of your printed photos. The settings do not change your
original photo. They only affect printing.

Problem and solution

How to do it

Blurred photos

Smart Focus

Sharpen blurred photos. It is turned on
by default. Use these instructions to turn
it on if it is currently off. This preference
affects all printed photos.

1. Remove any memory cards, then
press

or .

2. Select Preferences, then press OK.

3. Select Smart Focus, then press OK.

4. Press

or to highlight On, then

press OK.

Photos with poor lighting and contrast

Digital Flash

Improve the lighting and contrast in
prints. This preference affects all printed
photos.

1. Remove any memory cards, then
press

or .

2. Select Preferences, then press OK.

3. Select Digital Flash, then press OK.

4. Press

or to highlight On, then

press OK.

Printing your photos

Printing your photos involves three steps: selecting a print layout, setting print quality,
and selecting a print method.

Selecting a layout

The printer prompts you to select a print layout each time you insert a memory card.

Layout options

Do this

1. Insert a memory card.

2. Use

or to select a layout:

– Print one photo per sheet
– Print two photos per sheet

– Print four photos per sheet

3. Press OK.
The printer may rotate your photos

to fit the layout.

Note When borderless printing is

turned off, all pages print with a narrow
white border around the outside edges
of the paper. To turn off borderless
printing, see Printer menu.

Chapter 3

24 HP Photosmart 320 series

Setting print quality

Best quality is the default and produces the highest quality photos. Normal quality
conserves ink and prints faster.

To change the print quality to Normal

1. Remove any memory cards, then press

or .

2. Select Tools, then press OK.

3. Select Print Quality, then press OK.

4. Select Normal, then press OK.

Print quality reverts to Best after the next print job.

Selecting a print method

The HP Photosmart 320 series printer lets you print from a memory card, directly from
a digital camera, or from an HP iPod (with photos stored in it).

To print from a...

Do this

Memory card

Print digital photos that are stored on a
memory card. The photos can be
unmarked or camera-selected (Digital
Print Order Format, or DPOF). Printing
from a memory card requires no
computer and does not drain your digital
camera's batteries. See Inserting

memory cards.

To print unmarked photos

1. Insert a memory card.

2. Select one or more photos. See

Selecting photos to print.

3. Press Print.

To print camera-selected photos

1. Insert a memory card that contains
camera-selected (DPOF) photos.

2. Select Yes when the printer asks
you whether you want to print the
camera-selected photos, then press

OK.

Digital camera

Print beautiful photos from a PictBridge
or HP direct-printing digital camera
without using a computer. See Getting

connected.

When you print directly from a digital
camera, the printer uses the settings
that you selected on the camera. For
more information on using camera­selected photos, see the documentation
that came with the camera.

To print from a PictBridge camera

1. Turn on the PictBridge digital
camera and select the photos you
want to print.

2. Make sure the camera is in
PictBridge mode, then connect it to
the camera port on the front of the
printer using the USB cable that
came with the camera.

Once the printer recognizes the
PictBridge camera, the selected
photos print.

HP Photosmart 320 series User's Guide 25

To print from a... Do this

To print from an HP direct-printing
camera

1. Turn on the HP direct-printing digital
camera and select the photos you
want to print.

2. Connect the camera to the USB
port on the back of the printer using
the USB cable that came with the
camera.

3. Follow the instructions on the
camera screen.

HP iPod

Print photos that are stored in an
HP iPod. See Connecting to other

devices.

Before using the steps below to import
and print photos to your HP iPod, make
sure your images and your HP iPod
meet the following requirements:

● The images you copy to the
HP iPod must be in JPEG format.

● Make sure the HP iPod is formatted
in Windows (FAT 32 file structure).
The HP iPod defaults to the
Windows file structure. To check if
your HP iPod was formatted for
Windows, go to Settings>About on
your HP iPod. If it was formatted in
Windows, it will display “Format
Windows” at the bottom of the
screen. If it was not formatted in
Windows, you must connect the
HP iPod to a Windows PC using the
USB cable that came with the
HP iPod and follow the onscreen
instructions.

Note HP iPods that have only

been connected to a Macintosh are
not compatible with the printer;
however, after connecting to a
Windows PC, Macintosh users can
still fully synchronize their HP iPods
back to Macintosh and Mac iTunes
and maintain printer support.

To import photos to an HP iPod

1. Copy photos from a memory card to
your HP iPod using the Belkin
Media Reader for iPod.

Chapter 3

(continued)

26 HP Photosmart 320 series

To print from a... Do this

2. Verify that photos are on your
HP iPod by selecting “Photo Import”
on the HP iPod menu. Photos will
appear as “Rolls.”

To print photos from an HP iPod

1. Connect the HP iPod to the camera
port on the front of the printer using
the USB cable that came with the
HP iPod. The printer screen will
display Reading Device for up to
several minutes while the photos
are read. Then the photos will be
displayed on the printer screen.

2. Select the photo(s) you want to print
and press Print. For more
information on selecting and
printing photos, see Selecting

photos to print.

If you are unable to print to the
HP Photosmart 320 series printer using
your HP iPod, please contact
HP Customer Care. See HP Customer

Care.

(continued)

HP Photosmart 320 series User's Guide 27

Chapter 3

28 HP Photosmart 320 series

4

Getting connected

Use the printer to stay connected to other devices and people.

Connecting to other devices

This printer offers several ways of connecting to computers or other devices. Each
connection type lets you do different things.

Connection type and what you need

What this lets you do

USB

● A Universal Serial Bus (USB) 2.0
full-speed compliant cable 10 feet
(3 meters) or less in length. For
instructions about connecting the
printer with a USB cable, see

Installing the software.

● A computer with Internet access (to
use HP Instant Share).

● Print from your computer to the
printer.

● Save photos from a memory card
inserted in the printer to your
computer where you can enhance
or organize them using the
HP Image Zone software.

● Share photos through HP Instant
Share.

● Print directly from an
HP Photosmart direct-printing digital
camera to the printer. For more
information, see Printing without a

computer and the camera

documentation.

PictBridge

A PictBridge-compatible digital camera
and a USB cable.

Connect the camera to the camera port
on the front of the printer.

Print directly from a PictBridge­compatible digital camera to the printer.
For more information, see Printing

without a computer and the camera

documentation.

Bluetooth

The optional HP Bluetooth wireless
printer adapter.

If the printer came with this accessory or
you have purchased it separately, see
the accompanying documentation.

Print from any device with Bluetooth
wireless technology to the printer.

If you connect the optional HP Bluetooth
wireless printer adapter to the printer
through the camera port, be sure to set
the Bluetooth printer menu options as
needed. See Printer menu.

HP iPod

An HP iPod and the USB cable that
came with it. Connect the HP iPod to the
camera port on the front of the printer.

Print directly from an HP iPod (with
photos stored in it) to the printer. For
more information, see To print photos

from an HP iPod.

HP Photosmart 320 series User's Guide 29

Connecting through HP Instant Share

Use HP Instant Share to share photos with friends and relatives using e-mail, online
albums, or an online photo finishing service. The printer must be connected through a
USB cable to a computer with Internet access and have all the HP software installed.
If you try to use HP Instant Share and do not have all the required software installed
or configured, a message prompts you through the required steps. See Installing the

software.

To use HP Instant Share to send photos

1. Insert a memory card that contains the photos you want to share.

2. Follow the prompts on your computer to save the photos to the computer.

3. Use the HP Instant Share features of the HP Image Zone software to share your
photos with others.

See the onscreen HP Image Zone Help for information about using HP Instant Share.

Chapter 4

30 HP Photosmart 320 series

5

Maintaining and transporting
the printer

The HP Photosmart 320 series printer requires very little maintenance. Follow the
guidelines in this chapter to extend the life span of the printer and printing supplies,
and to ensure that the photos you print are always of the highest quality.

Cleaning and maintaining the printer

Keep the printer and print cartridges clean and well maintained using the simple
procedures in this section.

Cleaning the outside of the printer

1. Turn off the printer, then disconnect the power cord from the back of the printer.

2. If you installed the optional HP Photosmart Internal Battery in the printer, remove
it, then close the battery compartment door.

3. Wipe the outside of the printer with a soft cloth that has been lightly moistened
with water.

Caution 1 Do not use any type of cleaning solution. Household cleaners and

detergents may damage the printer’s finish.

Caution 2 Do not clean the interior of the printer. Keep all fluids away from

the interior.

Cleaning the print cartridge

If you notice white lines or single-color streaks on the photos you print, the print
cartridge may need to be cleaned. Do not clean the cartridge more often than
necessary, since cleaning uses up ink.

1. Remove any memory cards from the memory card slots.

Caution Do not pull out a memory card while the Memory Card light is

flashing. For more information, see Removing a memory card.

2. Press

or to display the printer menu.

3. Select Tools, then press OK.

4. Select Clean cartridge, then press OK.

5. Following the directions on the printer screen, load paper so the printer can print
a test page after cleaning the cartridge. Use plain paper or index cards to
conserve photo paper.

6. Press OK to begin cleaning the print cartridge.

HP Photosmart 320 series User's Guide 31

7. When the printer finishes cleaning the cartridge and prints a test page, check the
test page and select from the following options:

– If the test page has white streaks or missing colors, the print cartridge needs

to be cleaned again. Select Yes, then press OK.

– If the print quality of the test page looks good, select No, then press OK.
You can clean the cartridge up to three times. Each successive cleaning is more

thorough and uses more ink.

If you complete all three levels of cleaning using this procedure and you still notice
white streaks or missing colors on the test page, you may need to clean the print
cartridge copper-colored contacts. For more information, see the following section.

Note If the cartridge or printer has been recently dropped, you may also see

white streaks or missing colors in your prints. This problem is temporary and
clears up within 24 hours.

Cleaning the print cartridge contacts

If you use the printer in a dusty environment, debris may accumulate on the copper­colored contacts and cause printing problems.

To clean the print cartridge contacts:

1. Gather the following items to clean the contacts:
– Distilled water (tap water may contain contaminants that can damage the

print cartridge)

– Cotton swabs or other soft, lint-free material that will not stick to the print

cartridge

2. Open the print cartridge door.

3. Remove the print cartridge and place it on a piece of paper with the ink nozzle
plate facing up. Be careful not to touch the copper-colored contacts or the ink
nozzle plate with your fingers.

Caution Do not leave the print cartridge outside the printer for more than

30 minutes. Ink nozzles exposed to the air longer than this may dry out
and cause printing problems.

4. Lightly moisten a cotton swab with distilled water and squeeze any excess water
from the swab.

5. Gently wipe the copper-colored contacts with the cotton swab.

Caution Do not touch the ink nozzle. Touching the ink nozzle will result

in clogs, ink failure, and bad electrical connections.

6. Repeat steps 4–5 until no ink residue or dust appears on a clean swab.

7. Insert the print cartridge in the printer, then close the print cartridge door.

Printing a test page

Print a test page before contacting HP Customer Care. The test page contains
diagnostic information you can use when working with HP Customer Care to solve
printing problems. Look at the ink nozzle pattern on the test page to check the ink
level and condition of the print cartridge. If any line or color is missing from the

Chapter 5

32 HP Photosmart 320 series

pattern, try cleaning the print cartridge. For more information, see Cleaning the print

cartridge.

1. Remove any memory cards from the memory card slots.

Caution Do not pull out a memory card while the Memory Card light is

flashing. For more information, see Removing a memory card.

2. Press

or to display the printer menu.

3. Select Tools, then press OK.

4. Select Print test page, then press OK.

5. Following the directions on the printer screen, load paper so the printer can print
a test page. Use plain paper or index cards to conserve photo paper.

6. Press OK to begin printing the test page.

The test page contains the following information:

Aligning the print cartridge

The first time you install a print cartridge in the printer, the printer aligns it
automatically. However, if colors in printouts are misaligned, or if the alignment page
does not print correctly when you installed a new print cartridge, use the following
procedure to align the print cartridge.

1. Remove any memory cards from the memory card slots.

Caution Do not pull out a memory card while the Memory Card light is

flashing. For more information, see Removing a memory card.

2. Press

or to display the printer menu.

3. Select Tools, then press OK.

4. Select Align cartridge, then press OK.

5. A message appears on the printer screen reminding you to load plain paper.
Load paper so the printer can print a calibration page. Use plain paper or index
cards to conserve photo paper.

HP Photosmart 320 series User's Guide 33

6. Press OK to begin aligning the print cartridge.

When the printer finishes aligning the cartridge, it prints an alignment page to
confirm that the alignment was successful.

– The check marks verify that the print cartridge is installed correctly and

functioning properly.

– If an “x” appears to the left of any of the bars, align the print cartridge again.

If the “x” still appears, replace the print cartridge.

Storing the printer and print cartridges

Protect the printer and print cartridges by storing them properly when you are not
using them.

Storing the printer

The printer is built to withstand long or short periods of inactivity.

● Close the In and Out tray doors when the printer is not in use.

● Store the printer indoors out of direct sunlight in a place without temperature

extremes.

● If the printer and print cartridge have not been used for one month or more, clean
the print cartridge before printing. For more information, see Cleaning the print

cartridge.

Storing the print cartridges

When you store or transport the printer, always leave the active print cartridge inside
the printer. The printer stores the print cartridge in a protective cap during the power­down cycle.

Caution Make sure the printer completes its power-down cycle before you

unplug the power cord or remove the internal battery. This allows the printer to
store the print cartridge properly.

Chapter 5

34 HP Photosmart 320 series

Follow these tips to help maintain HP print cartridges and ensure consistent print
quality:

● When you remove a print cartridge from the printer, store it in a print cartridge
protector to prevent the ink from drying out.

In some countries/regions the cartridge protector is not included with the printer,
but comes with the Gray Photo cartridge that can be purchased separately. In
other countries/regions, the protector is included with the printer.

● Keep all unused print cartridges in their original sealed packages until they are
needed. Store print cartridges at room temperature (15–35 degrees C or 59–95
degrees F).

● Do not remove the plastic tape covering the ink nozzles until you are ready to
install the print cartridge in the printer. If the plastic tape has been removed from
the print cartridge, do not attempt to reattach it. Reattaching the tape damages
the print cartridge.

Maintaining the quality of photo paper

For best results with photo paper, follow the guidelines in this section.

Storing photo paper

● Store the photo paper in its original packaging or in a resealable plastic bag.

● Store the packaged photo paper on a flat, cool, and dry surface.

● Return unused photo paper to the plastic bag. Paper left in the printer or exposed

to the elements may curl.

Handling photo paper

● Always hold photo paper by the edges to avoid fingerprints.

● If the photo paper has curled edges, place it in its plastic storage bag and gently

bend it in the opposite direction of the curl until the paper lies flat.

Transporting the printer

It's easy to transport and set up the printer almost anywhere. Take it with you on
vacations and to family gatherings and social events to instantly print and share
photos with family and friends.

● HP Photosmart Internal Battery: Power the printer with a rechargeable battery
so you can print anywhere.

● HP Photosmart Automobile DC Adapter: Power the printer from the cigarette
lighter in a car.

● HP Photosmart Carrying Case for compact photo printers: Carry the printer and
printing supplies together in this convenient travel case.

To transport the printer:

1. Turn off the printer.

2. Remove any memory cards from the memory card slots.

3. Remove all paper from the In and Out trays, then close the In and Out tray doors.

HP Photosmart 320 series User's Guide 35

Note Make sure the printer completes its power-down cycle before you

unplug the power cord. This allows the printer to store the print cartridge
properly.

4. Unplug the power cord.

5. If the printer is connected to a computer, disconnect the USB cable from the
computer.

6. Always carry the printer upright.

Note Do not remove the print cartridge when transporting the printer.

Make sure to bring the following items with you:

● Paper

● Power cord

● Digital camera or a memory card containing photos

● Extra print cartridges (if you plan to print a lot of photos)

● Optional printer accessories you plan to use, such as the battery, DC adapter, or

HP Bluetooth wireless printer adapter

● If you are going to connect the printer to a computer, bring the USB cable and
HP Photosmart printer software CD

● Printer user's guide (the book you are reading)

Note If you do not take the printer user's guide with you, be sure to write

down the correct pen numbers for the country/region you plan to visit or
purchase enough print cartridges before you go.

Chapter 5

36 HP Photosmart 320 series

6

Troubleshooting

The HP Photosmart printer is designed to be reliable and easy to use. This section
answers frequently asked questions about using the printer and printing without a
computer. It contains information about the following topics:

● Printer hardware problems. See Printer hardware problems.

● Printing problems. See Printing problems.

● Bluetooth printing problems. See Bluetooth printing problems.

● Error messages. See Error messages.

For troubleshooting information about using the printer software and printing from a
computer, see the onscreen HP Photosmart Printer Help. For information about
viewing the onscreen Printer Help, see Welcome.

Printer hardware problems

Before contacting Customer Care, read this section for troubleshooting tips or go to
the online support services at www.hp.com/support.

Note If you want to connect the printer to a computer, HP recommends using

a USB cable of less than 10 feet (3 meters) in length to minimize injected noise
due to potentially high electromagnetic fields.

The On light is flashing green but the printer is not printing.

● If the printer is turned on, it is busy processing information. Wait for it to finish.

● If the printer is turned off, and the optional HP Photosmart Internal Battery is

installed, the battery is charging.

The On light is flashing red.

The printer requires attention. Try the following:

● Check the printer screen for instructions. If you have a digital camera connected
to the printer, check the camera screen for instructions. If the printer is connected
to a computer, check the computer monitor for instructions.

● Turn off the printer.
If the optional HP Photosmart Internal Battery is not installed in the printer:

Unplug the printer power cord. Wait about 10 seconds, then plug the power cord
back in. Turn on the printer.

If the optional HP Photosmart Internal Battery is installed in the printer:
Unplug the printer power cord, if it is plugged in. Open the battery compartment

cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If
desired, plug in the power cord. Turn on the printer.

HP Photosmart 320 series User's Guide 37

The On light flashed amber briefly after I turned the printer off.

This is a normal part of the power-down process. It does not indicate a problem with
the printer.

The On light is flashing amber.

A printer error has occurred. Try the following:

● Check the printer screen for instructions. If you have a digital camera connected
to the printer, check the camera screen for instructions. If the printer is connected
to a computer, check the computer monitor for instructions.

● Turn off the printer.
If the optional HP Photosmart Internal Battery is not installed in the printer:

Unplug the printer power cord. Wait about 10 seconds, then plug the power cord
back in. Turn on the printer.

If the optional HP Photosmart Internal Battery is installed in the printer:
Unplug the printer power cord, if it is plugged in. Open the battery compartment

cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If
desired, plug in the power cord. Turn on the printer.

● If the On light continues to flash amber, go to www.hp.com/support or contact
Customer Care.

The buttons on the control panel do not respond.

A printer error has occurred. Wait for about a minute to see if the printer resets. If it
does not, try the following:

● Turn off the printer.
If the optional HP Photosmart Internal Battery is not installed in the printer:

Unplug the printer power cord. Wait about 10 seconds, then plug the power cord
back in. Turn on the printer.

If the optional HP Photosmart Internal Battery is installed in the printer:
Unplug the printer power cord, if it is plugged in. Open the battery compartment

cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If
desired, plug in the power cord. Turn on the printer.

● If the printer does not reset, and the control panel buttons still do not respond, go
to www.hp.com/support or contact Customer Care.

The printer does not find and display the photos on my memory card.

Try the following:

● Turn off the printer.
If the optional HP Photosmart Internal Battery is not installed in the printer:

Unplug the printer power cord. Wait about 10 seconds, then plug the power cord
back in. Turn on the printer.

Chapter 6

38 HP Photosmart 320 series

If the optional HP Photosmart Internal Battery is installed in the printer:
Unplug the printer power cord, if it is plugged in. Open the battery compartment

cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If
desired, plug in the power cord. Turn on the printer.

● The memory card may contain file types the printer cannot read directly from the
memory card.

– Save the photos to a computer, then print them from the computer. For more

information, see the documentation that came with the camera and the
onscreen HP Photosmart Printer Help.

– The next time you take photos, set the digital camera to save them in a file

format the printer can read directly from the memory card. For a list of
supported file formats, see Printer specifications. For instructions on setting
the digital camera to save photos in specific file formats, see the
documentation that came with the camera.

The printer is plugged in, but it will not turn on.

● The printer may have drawn too much power.
If the optional HP Photosmart Internal Battery is not installed in the printer:

Unplug the printer power cord. Wait about 10 seconds, then plug the power cord
back in. Turn on the printer.

If the optional HP Photosmart Internal Battery is installed in the printer:
Unplug the printer power cord, if it is plugged in. Open the battery compartment

cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If
desired, plug in the power cord. Turn on the printer.

● The printer may be plugged into a power strip that is turned off. Turn on the
power strip, then turn on the printer.

The optional HP Photosmart Internal Battery is installed in the printer, but the
printer will not turn on using battery power.

● The battery may need to be charged. Plug in the printer power cord to charge the
battery. The On light flashes green to indicate that the battery is charging.

● If the battery is charged, try removing and reinstalling the battery.

The optional HP Photosmart Internal Battery is installed in the printer, but it will
not charge.

● Open the battery compartment cover. Remove the battery and reinstall it. For
more information on how to install the battery, see the documentation that came
with the battery.

● Check that the printer power cord is securely connected to both the printer and
the power source. When the printer is turned off, the On light flashes green to
indicate that the battery is charging.

● Turn on the printer. The battery charging icon, a lightning bolt, flashes above the
battery icon on the printer screen to indicate that the battery is charging.

● An empty battery should fully charge in approximately four hours when the printer
is not in use. If the battery still does not charge, replace it.

HP Photosmart 320 series User's Guide 39

The optional HP Photosmart Internal Battery low-power warning appears. I plug
the printer into my automobile with the optional HP Photosmart Automobile DC
Adapter, but the printer does not recognize the new power source.

● Turn the printer off before you plug the printer into the automobile with the adapter.

● Plug the printer into the automobile with the HP Photosmart Automobile DC

Adapter.

● Turn the printer on.

The printer makes noises when I turn it on, or starts making noises on its own
after it has been sitting unused for a while.

The printer may make noises after long periods of inactivity (approximately 2 weeks),
or when its power supply has been interrupted and then restored. This is normal
operation—the printer is performing an automatic maintenance procedure to ensure
that it produces the best quality output.

Printing problems

Before contacting Customer Care, read this section for troubleshooting tips or go to
the online support services at www.hp.com/support.

The printer does not print borderless photos when I print from the control
panel.

The borderless printing option may be turned off. To turn on borderless printing, follow
these steps:

1. Remove any memory cards from the memory card slots.

Caution Do not pull out a memory card while the Memory Card light is

flashing.

2. Press OK on the control panel to display the printer menu.

3. Select Preferences, then press OK.

4. Select Borderless, then press OK.

5. Select On, then press OK.

Paper does not feed into the printer correctly.

● Make sure that the paper-width guide fits close to the edge of the paper without
bending the paper.

● There may be too much paper loaded in the In tray. Remove some paper and try
printing again.

● If sheets of photo paper stick together, try loading one sheet at a time.

● If you are using the printer in an extremely high or low humidity environment,

insert the paper as far as it will go into the In tray, and load one sheet of photo
paper at a time.

● If you are using photo paper that is curled, place the paper in a plastic bag and
gently bend it in the opposite direction of the curl until the paper lies flat. If the

Chapter 6

40 HP Photosmart 320 series

problem persists, use paper that is not curled. For information about proper
storage and handling of photo paper, see Maintaining the quality of photo paper.

● The paper may be too thin or too thick. Try using HP-designed photo paper. For
more information, see Choosing the right paper.

The photo printed at an angle or is off-center.

● The paper may not be loaded correctly. Reload the paper, making sure that the
paper is correctly oriented in the In tray and that the paper-width guide fits close
to the edge of the paper. For paper-loading instructions, see Loading paper.

● The print cartridge may need to be aligned. For more information, see Aligning

the print cartridge.

No page came out of the printer.

● The printer may need attention. Read the printer screen for instructions.

● The power may be off or there may be a loose connection. Make sure that the

power is on and the power cord is securely connected. If you are using battery
power, make sure the battery is correctly installed.

● You may not have any paper in the In tray. Check that paper is loaded correctly in
the In tray. For paper-loading instructions, see Loading paper.

● The paper may have jammed while printing. See the following section for
instructions on clearing a paper jam.

The paper jammed while printing.

Check the printer screen for instructions. To clear a paper jam, try the following:

● If the paper came part way through the front of the printer, gently pull the paper
towards you to remove it.

● If the paper did not come part way through the front of the printer, try removing it
from the back of the printer:

– Remove the paper from the In tray, then pull down on the In tray to open it

fully to a horizontal position.

– Gently pull the jammed paper to remove it from the back of the printer.
– Lift the In tray up until it snaps back into paper-loading position.

● If you cannot grasp the edge of the jammed paper to remove it, try the following:
– Turn off the printer.

– If the optional HP Photosmart Internal Battery is not installed in the printer,

unplug the printer power cord. Wait about 10 seconds, then plug the power
cord back in.

– If the optional HP Photosmart Internal Battery is installed in the printer,

unplug the printer power cord, if it is plugged in. Open the battery
compartment cover and remove the battery. Wait about 10 seconds, then
reinstall the battery. If desired, plug in the power cord.

– Turn on the printer. The printer checks for paper in the paper path and will

automatically eject the jammed paper.

Press OK to continue.

Tip If you experience paper jams while printing, try loading one sheet of

photo paper at a time. Insert the paper as far as it will go into the In tray.

HP Photosmart 320 series User's Guide 41

A blank page came out of the printer.

● Check the ink-level icon on the printer screen. If the print cartridge is out of ink,
replace it. For more information, see Inserting print cartridges.

● You may have begun printing and then cancelled the process. If you cancelled
the process before the photo started printing, the printer may have already loaded
paper in preparation for printing. The next time you print, the printer will eject the
blank page before starting the new printing project.

The photo did not print using the printer's default print settings.

You may have changed the print settings for the selected photo. Print settings you
apply to an individual photo override the printer's default print settings. Discard all
print settings that have been applied to an individual photo by deselecting the photo.
For more information, see Selecting photos to print.

The printer ejects the paper when preparing to print.

Direct sunlight could be interfering with the operation of the automatic paper sensor.
Move the printer out of direct sunlight.

Print quality is poor.

● The print cartridge may be running out of ink. Check the ink-level icon on the
printer screen, and replace the cartridge if necessary. For more information, see

Insert the cartridge.

● You may have selected a low-resolution setting on the digital camera when you
took the photo. For better results in the future, set the digital camera to a higher
resolution.

● Make sure you are using the right type of photo paper for the project. Use HP­designed photo paper for best results. For more information, see Choosing the

right paper.

● You may be printing on the wrong side of the paper. Make sure the paper is
loaded with the side to be printed facing up.

● The print cartridge may need to be cleaned. For more information, see Cleaning

the print cartridge.

● The print cartridge may need to be aligned. For more information, see Aligning

the print cartridge.

The photos I marked for printing in the digital camera do not print.

Some digital cameras, such as the HP 318 and HP 612, let you mark photos for
printing both in the camera's internal memory and on the memory card. If you mark
photos in the internal memory, and then move photos from the camera's internal
memory to the memory card, the marks do not transfer. Mark photos for printing after
you transfer them from the digital camera's internal memory to the memory card.

Bluetooth printing problems

Before contacting Customer Care, read this section for troubleshooting tips, or go to
the online support services at www.hp.com/support. Be sure to also read the

Chapter 6

42 HP Photosmart 320 series

documentation that came with your HP Bluetooth wireless printer adapter and your
device with Bluetooth wireless technology.

My Bluetooth device cannot find the printer.

● Make sure the HP Bluetooth wireless printer adapter is plugged into the camera
port on the front of the printer. The light on the adapter flashes when the adapter
is ready to receive data.

● Bluetooth Accessibility may be set to Not visible. Change this setting to Visible

to all as follows:

– Remove any memory cards from the printer memory card slots.

Caution Do not pull out a memory card while the Memory Card light

is flashing.

– Press OK to display the printer menu.
– Select Bluetooth, then press OK.
– Select Accessibility, then press OK.

– Select Visible to all, then press OK.

● Bluetooth Security level may be set to High. Change this setting to Low as
follows:

– Remove any memory cards from the printer memory card slots.

Caution Do not pull out a memory card while the Memory Card light

is flashing.

– Press OK to display the printer menu.
– Select Bluetooth, then press OK.
– Select Security level, then press OK.

– Select Low, then press OK.

● The Passkey (PIN) that the device with Bluetooth wireless technology is using for
the printer may be incorrect. Make sure the correct Passkey for the printer is
entered in the device with Bluetooth wireless technology.

● You may be too far from the printer. Move the device with Bluetooth wireless
technology closer to the printer. The maximum recommended distance between
the device with Bluetooth wireless technology and the printer is 30 feet (10
meters).

No page came out of the printer.

The printer may not recognize the type of file sent by the device with Bluetooth
wireless technology. For a list of the file formats that the printer supports, see Printer

specifications.

Print quality is poor.

The photo you printed may be low resolution. For better results in the future, set the
digital camera to a higher resolution. Be aware that photos taken with VGA-resolution
cameras, such as those found in wireless phones, may not have high enough
resolution to produce a high-quality print.

HP Photosmart 320 series User's Guide 43

The photo printed with borders.

The printing application installed on your device with Bluetooth wireless technology
may not support borderless printing. Contact the vendor of the device, or go to their
support website to obtain the latest updates for the printing application.

Error messages

Before contacting Customer Care, read this section for troubleshooting tips or go to
the online support services at www.hp.com/support.

The following error messages may appear on the printer screen. Follow the
instructions to resolve the problem.

Error message: Paper jam. Clear jam then press OK.

To clear a paper jam, try the following:

● If the paper came part way through the front of the printer, gently pull the paper
towards you to remove it.

● If the paper did not come part way through the front of the printer, try removing it
from the back of the printer:

– Remove the paper from the In tray, then pull down on the In tray to open it

fully to a horizontal position.

– Gently pull the jammed paper to remove it from the back of the printer.
– Lift the In tray up until it snaps back into paper-loading position.

● If you cannot grasp the edge of the jammed paper to remove it, try the following:
– Turn off the printer.

– If the optional HP Photosmart Internal Battery is not installed in the printer,

unplug the printer power cord. Wait about 10 seconds, then plug the power
cord back in.

– If the optional HP Photosmart Internal Battery is installed in the printer,

unplug the printer power cord, if it is plugged in. Open the battery
compartment cover and remove the battery. Wait about 10 seconds, then
reinstall the battery. If desired, plug in the power cord.

– Turn on the printer. The printer checks for paper in the paper path and will

automatically eject the jammed paper.

● Press OK to continue.

Chapter 6

44 HP Photosmart 320 series

Error message: Automatic paper sensor failed.

The automatic paper sensor is obstructed or damaged. Try moving the printer out of
direct sunlight, then press OK and try printing again. If this does not work, go to

www.hp.com/support or contact Customer Care.

Error message: Cartridge is not compatible. Use appropriate HP cartridge.

Replace the print cartridge with one that is compatible with the printer. For more
information, see Inserting print cartridges.

Error message: Print cartridge cradle is stuck. Clear jam then press OK.

Follow these steps to clear any obstruction in the path of the print cartridge cradle:

1. Open the print cartridge door.

2. Clear any obstruction in the cradle path.

3. Close the print cartridge door, then press OK to continue.

Error message: Cartridge service station is stuck.

The print cartridge service station is the component located beneath the print cartridge
cradle that wipes and caps the print cartridge for storage. Follow these steps to clear
the obstruction blocking the print cartridge service station:

1. Open the print cartridge door.

2. Gently push the print cartridge and print cartridge cradle to the left to access the
print cartridge service station.

3. Remove any obstruction.

4. Close the print cartridge door, the press OK to continue.

Error message: Memory card in backwards. The black side should face up.

A SmartMedia memory card has been inserted upside down. Gently pull the card out
of the slot and reinsert it with the gold contacts facing down.

Error message: Photo is corrupted

While the printer was printing from a memory card, either another memory card was
inserted or a USB device was connected to the front camera port. Insert only one
memory card at a time. Do not insert a USB device while the printer is printing from a
memory card. Your photo is not corrupted.

HP Photosmart 320 series User's Guide 45

Chapter 6

46 HP Photosmart 320 series

7

Specifications

This section lists the minimum system requirements for installing the HP Photosmart
printer software, and provides selected printer specifications.

For a complete list of printer specifications and system requirements, see the
onscreen Help. For information about viewing the onscreen Help, see Welcome.

System requirements

Component Windows PC minimum Macintosh minimum

Operating system

Microsoft® Windows 98,
2000 Professional, ME,
XP Home, and XP
Professional

Mac® OS X 10.1 through

10.3

Processor

Intel® Pentium® II (or
equivalent) or higher

G3 or greater

RAM 64 MB (128 MB

recommended)

Mac OS 10.1 through

10.3: 128 MB

Free disk space 500 MB 500 MB

Video display 800 x 600, 16-bit or higher 800 x 600, 16-bit or higher

CD-ROM drive 4x 4x

Connectivity USB 2.0 full-speed:

Microsoft Windows 98,
2000 Professional, ME,
XP Home, and XP
Professional

PictBridge: using front
camera port

Bluetooth: using optional
HP Bluetooth wireless
printer adapter

USB 2.0 full-speed: Mac
OS X 10.1 through 10.3

PictBridge: using front
camera port

Bluetooth: using optional
HP Bluetooth wireless
printer adapter

Browser Microsoft Internet

Explorer 5.5 or later

—

HP Photosmart 320 series User's Guide 47

Printer specifications

Category Specifications

Connectivity USB 2.0 full-speed: Microsoft Windows 98, 2000

Professional, ME, XP Home, and XP Professional;
Mac OS X 10.1 through 10.3

Image file formats JPEG Baseline

TIFF 24-bit RGB uncompressed interleaved

TIFF 24-bit YCbCr uncompressed interleaved

TIFF 24-bit RGB packbits interleaved

TIFF 8-bit gray uncompressed/packbits

TIFF 8-bit palette color uncompressed/packbits

TIFF 1-bit uncompressed/packbits/1D Huffman

Margins Borderless printing: Top 0.0 inch (0.0 mm) ;

Bottom 0.50 inch (12.5 mm); Left/right 0.0 inch (0.0
mm)

Bordered printing: Top 0.16 inch (4 mm); Bottom

0.50 inch (12.5 mm); Left/right 0.16 inch (4 mm)

Media sizes Photo paper 4 x 6 inch (10 x 15 cm)

Photo paper with tab 4 x 6 inches with 0.5 inch tab
(10 x 15 cm with 1.25 cm tab)

Index cards 4 x 6 inches (10 x 15 cm)

Hagaki cards 3.9 x 5.8 inches (100 x 148 mm)

A6 cards 4.1 x 5.8 inches (105 x 148 mm)

L-size cards 3.5 x 5 inches (90 x 127 mm)

L-size cards with tab 3.5 x 5 inches with 0.5 inch
tab (90 x 127 mm with 12.5 mm tab)

Media types Paper (photo)

Cards (index, Hagaki, A6, L-size)

Memory cards CompactFlash Type I and II

MultiMediaCard

Secure Digital

SmartMedia

Memory Sticks

xD-Picture Card

Memory card-supported file
formats

Printing: All supported image and video file formats

Saving: All file formats

Chapter 7

48 HP Photosmart 320 series

Category Specifications

Operating temperature 32–113 degrees F (0–45 degrees C)

[59–95 degrees F (15–35 degrees C)
recommended]

Paper tray One 4 x 6 inch (10 x 15 cm) photo paper tray

Paper tray capacity 20 sheets, maximum thickness 11.5 mil (292 µm)

per sheet

Power consumption U.S.

Printing: 12.3 W

Idle: 6.29 W

Off: 4.65 W

International

Printing: 11.4 W

Idle: 5.67 W

Off: 4.08 W

Print cartridge Tri-color (7 ml) HP #95 (North America, Latin

America, Asia Pacific), #135 (Eastern Europe,
Russia, Middle East, Africa, Japan), #343
(Western Europe), #855 (China, India)

Tri-color (14 ml) HP #97 (North America, Latin
America, Asia Pacific), #134 (Eastern Europe,
Russia, Middle East, Africa, Japan), #344
(Western Europe), #857 (China, India)

Gray Photo HP #100 (worldwide)

USB 2.0 full-speed support Microsoft Windows 98, 2000 Professional, ME, XP

Home, and XP Professional

Mac OS X 10.1 through 10.3

HP recommends that the USB cable be less than
10 feet (3 meters) in length

Video file formats

Motion JPEG AVI

Motion JPEG Quicktime

MPEG-1

Power adapter HP Part # Q3419-60040 (North America), 120 V

HP Part # Q3419-60041 (Rest of world), 100-240 V

(continued)

HP Photosmart 320 series User's Guide 49

Chapter 7

50 HP Photosmart 320 series

8

HP Customer Care

If you have a problem, follow these steps:

1. Check the documentation that came with the printer.
– Setup Guide: The HP Photosmart 320 series Setup Guide explains how to

set up the printer and print your first photo.

– User's Guide: The HP Photosmart 320 series User's Guide is the book you

are reading. This book describes the basic features of the printer, explains
how to use the printer without connecting a computer, and contains hardware
troubleshooting information.

– HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help

describes how to use the printer with a computer and contains software
troubleshooting information.

2. If you are unable to solve the problem using the information in the documentation,
visit www.hp.com/support to do the following:

– Access online support pages
– Send HP an e-mail message for answers to your questions
– Connect with an HP technician by using online chat

– Check for software updates
Support options and availability vary by product, country/region, and language.

3. Contact your local point of purchase. If the printer has a hardware failure, you will
be asked to bring the printer to where you purchased it. Service is free during the
printer limited warranty period. After the warranty period, you will be quoted a
service charge.

4. If you are unable to solve the problem using the onscreen Help or HP websites,
call HP Customer Care using the number for your country/region. For a list of
country/region phone numbers, see the following section.

HP Customer Care by phone

While the printer is under warranty, you can obtain free phone support. For more
information, see the warranty included in the box, or go to www.hp.com/support to
check the duration of your free support.

After the free phone support period, you can obtain help from HP at an additional cost.
Contact your HP dealer or call the support phone number for your country/region for
support options.

To receive HP support by phone, call the appropriate support phone number for your
location. Standard phone company charges apply.

North America: Call 1-800-HP-INVENT (1-800-474-6836). U.S. phone support is
available in both English and Spanish languages 24 hours a day, 7 days a week (days
and hours of support may change without notice). This service is free during the
warranty period. A fee may apply outside the warranty period.

Note Customers in Western Europe should go to www.hp.com/support to

access phone support numbers in their country/region.

HP Photosmart 320 series User's Guide 51

www.hp.com/support

Australia

Brasil (fora da
grande São Paulo)

Brasil (dentro da
grande São Paulo)

800 171

Canada

Caribbean

Central America

Chile

Columbia

Costa Rica

Česká republika

Ecuador

(Andinatel)

Ecuador (Pacifitel)

Guatemala

Magyarország

India

Indonesia

13 10 47

[phone]

1-800-711-2884

1-800-711-2884

1 600 44 7737

México (Ciudad de México)

New Zealand

22 404747

Malaysia

Per ú

Philippines

Pol ska

Puerto Rico

România

800 897 1444

Singapore

Russia (Moscow)
Russia (St. Petersburg)

Slovakia

Thailand

Türkiye

Ukraine

United States

Ven ezuel a

México (fuera de
Ciudad de México)

1588-3003

0800 441 147

1-877-232-0589

095 797 3520
812 346 7997

(380 44) 490 3520

800 4520

[phone]

Viêt Nam

Nigeria 1 3204 999

61 56 45 43

Argentina
Argentina

(54) 11-4778-8380
0-810-555-5520

01-800-011-4726

1-800-711-2884

1-800-225528

1-800-999-5105

2 532 5222

1 382 1111

(0) 9 830 4848

(55)5258-9922
01-800-4726684

01-800-4746.8368

Trinidad & Tobago 1-800-7112884

71 89 12 22

Rest Of West Africa

+ 351 213 17 63 80

South Africa (Intl.)

South Africa (RSA)

+ 27 11 2589301

086 0001030

2 50222444

Republica Dominicana

1-800-7112884

Greece (international)
Greece (in-country)
Greece (Cyprus)

+ 30 210 6073603
801 11 22 55 47
800 9 2649

(11) 3747-7799

0-800-10111

22 5666 000

(21) 315 4442

0-800-011-4114 +
1-800-711-2884

800-360-999

0800-157751

Pan ama

[phone]

62 (21) 350 3408

66 (2) 353 9000

[phone]

261 307 310

0570-000511

[phone]

Jamaica

0-800-7112884

(8621) 38814518

852-2802 4098

1800-80-5405

63 (2) 867-3551

65 6272 5300

84 (8) 823 4530

For Bangladesh, Brunei,
Cambodia, Pakistan, and
Sri Lanka

Fax to:
[phone]

001-800-7112884

Placing a call

Call HP Customer Care while you are near the computer and printer. Be prepared to
provide the following information:

● Printer model number (located on the front of the printer).

● Printer serial number (located on the bottom of the printer).

● Computer operating system.

● Version of printer driver:

– Windows PC: To see the printer driver version, right-click the memory card

icon in the Windows taskbar and select About.

– Macintosh: To see the printer driver version, use the Print dialog box.

Chapter 8

52 HP Photosmart 320 series

● Messages displayed on the printer screen or on the computer monitor.

● Answers to the following questions:

– Has the situation you are calling about happened before? Can you recreate

the situation?

– Did you install any new hardware or software on your computer around the

time that the situation occurred?

Return to HP repair service

HP will arrange to have your product picked up and delivered to an HP Central Repair
Center. We pay for the round-trip shipping and handling. This service is free for the
duration of the hardware warranty period.

HP Photosmart 320 series User's Guide 53

Chapter 8

54 HP Photosmart 320 series

a

Installing the software

The printer comes with optional software you can install on a computer.

Windows users

Macintosh users

Important: Do not connect the USB cable

until you are prompted.

HP Image Zone software and full printer
functionality is installed automatically when
you choose the Typical installation of your
HP software.

1. Insert the HP Photosmart CD into your
computer's CD-ROM drive.

2. Click Next and follow the onscreen
instructions. If instructions do not
appear, locate the setup.exe file on the
CD-ROM drive and double-click it. Wait
several minutes while the files load.

3. When prompted, connect one end of the
USB cable to the USB port on the back
of the printer, and connect the other end
to the USB port on your computer.

4. Follow the onscreen instructions until the
installation is finished and your computer
restarts. When the Congratulations page
appears, click Print a demo page.

Important: Do not connect the USB cable
until you are prompted.

1. Insert the HP Photosmart CD into your
computer's CD-ROM drive.

2. Double-click the HP Photosmart CD
icon.

3. Double-click the HP Photosmart Install
icon. Follow the onscreen instructions to
install the printer software.

4. When prompted, connect one end of the
USB cable to the USB port on the back
of the printer, and connect the other end
to the USB port on your computer.

5. Select the printer in the Print dialog box.
If the printer does not appear in the list,
click Edit Printer List to add the printer.

HP Photosmart 320 series User's Guide 55

Appendix a

56 HP Photosmart 320 series

Index

A

accessories 7, 35
aligning print cartridges 16, 33
alignment page 33
automobile adapter 7, 35

B

batteries

charge indicator 5
compartment 6

model 7
black-and-white photos 14
Bluetooth

connecting to printer 29

troubleshooting 42

wireless printer adapter 7
borderless photos

do not print 40

print with borders 44
buttons 5

C

cameras

connecting to printer 29

photos do not print 42

port 4

printing from 25
carrying case

model 7

transporting printer 35
cartridges. See print cartridges
cleaning

print cartridge contacts 32

print cartridges 31

printer 31
CompactFlash 17
computer

connecting to printer 29

installing software 55

printing from 3

system requirements 47
control panel 5
Customer Care 51

D

digital cameras. See cameras

Digital Flash 24
documentation, printer 3

E

e-mailing photos 30
error messages 44

F

file formats, supported 18, 48

H

help. See troubleshooting
help, onscreen 3
HP direct-printing digital
cameras 25
HP Instant Share 29, 30
HP iPod

how to print photos from 26

I

ink cartridges. See print
cartridges
ink level, checking 6, 16, 32
inserting

memory cards 18
print cartridges 16

J

JPEG file formats 18

L

layout, selecting 24
lights 5
loading paper 14

M

memory cards

inserting 18
photos do not appear 38
printing from 25
removing 19

supported types 17
Memory Sticks 17
menu, printer 8
Microdrive 17

MPEG-1 file format 18
MultiMediaCard 17

O

onscreen Help 3

P

paper

buying and choosing 13
loading 14
maintaining 13, 35
specifications 48
trays 4
troubleshooting 40

photos

e-mailing 30
improving quality 24
index 22
print cartridges, choosing
14
printing 24
saving to computer 29
selecting for print 22
supported file formats 18

viewing 22
PictBridge cameras 25
print cartridges

aligning 33

choosing 14

cleaning 31

cleaning contacts 32

ink level, checking 16

inserting 16

replacing 16

storing 17, 34

testing 32
printer

accessories 7, 35

cleaning 31

connecting 29

documentation 3

error messages 44

menu 8

parts 4

power problems 39

specifications 48

HP Photosmart 320 series User's Guide 57

storing 34
transporting 35
warnings 2

printing

from cameras 25
from computer 3
from memory cards 25
multiple copies 22
multiple photos 22
photo index 22
photos 24
selecting layout 24
test page 32
thumbnails 22
without computer 21

Q

quality

photo paper 35
photos 24
print 25
printing test page 32
troubleshooting 42

R

regulatory notices 59
removing memory cards 19
replacing print cartridges 16

S

saving photos to computer 29
Secure Digital 17
Smart Focus 24
SmartMedia 17
software, installing 55
specifications 47
storing

photo paper 35
print cartridges 17, 34
printer 34

system requirements 47

T

test page 32
thumbnails, printing 22
TIFF file format 18
transporting printer 7, 35
trays, paper 4
troubleshooting

Bluetooth 42
borderless photos 40
buttons do not work 38

cannot find photos 38
Customer Care 51
error messages 44
flashing lights 37
paper problems 40
power problems 39
printer noises 40
quality problems 42

U

USB

connection type 29
port 4
specifications 48

V

video clip

how to print frames from 23
icon on printer screen 6
supported file formats 18,
49

viewing photos 22

X

xD-Picture Card 17

58 HP Photosmart 320 series

Regulatory notices

Hewlett-Packard Company

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

● This device may not cause harmful interference, and

● This device must accept any interference received, including interference that may cause undesired operation.

Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Hewlett­Packard Company may cause harmful interference, and void your authority to operate this equipment. Use of a shielded data
cable is required to comply with the Class B limits of Part 15 of the FCC Rules.

For further information, contact: Hewlett-Packard Company, Manager of Corporate Product Regulations, 3000 Hanover
Street, Palo Alto, CA 94304, [phone].

Note

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the
FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, can cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

● Reorient or relocate the receiving antenna.

● Increase the separation between the equipment and the receiver.

● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

● Consult the dealer or an experienced radio/TV technician for help.

LED indicator statement

The display LEDs meet the requirements of EN 60825-1.