HP PageWide 452 User's Guide
HP PageWide Pro 452 series
User Guide
Copyright and License
Trademark Credits
© 2017 Copyright HP Development Company,
L.P.
All rights reserved. Reproduction, adaptation,
or translation of this material is prohibited
without prior written permission of HP, except
as allowed under copyright laws.
The information contained in this document is
subject to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Edition 2, 6/2017
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Group.
Table of contents
1 Product basics ............................................................................................................................................... 1
Product features .................................................................................................................................................... 1
Environmental features ...................................................................................................................... 1
Accessibility features ........................................................................................................................... 1
Product views ......................................................................................................................................................... 2
Front view ............................................................................................................................................ 2
Back view ............................................................................................................................................. 2
Cartridge door view ............................................................................................................................. 3
Power on and o .................................................................................................................................................... 3
Turn the product on ............................................................................................................................. 3
Manage power ..................................................................................................................................... 4
Turn the product o ............................................................................................................................ 4
Use the control panel ............................................................................................................................................. 5
Control panel menu buttons ............................................................................................................... 5
Control panel menu navigation ........................................................................................................... 6
Control panel action buttons ............................................................................................................... 6
Control panel supply status ................................................................................................................ 7
Help features ....................................................................................................................................... 7
Printer information ........................................................................................................... 7
Help animations ................................................................................................................ 8
Quiet Mode ............................................................................................................................................................. 8
To turn Quiet Mode on or o from the control panel .......................................................................... 8
To turn Quiet Mode on or o from the EWS ........................................................................................ 8
2 Connect the product ...................................................................................................................................... 9
Connect the product to a computer or a network ................................................................................................. 9
To connect the product using a USB cable .......................................................................................... 9
To connect the product to a network .................................................................................................. 9
Supported network protocols ......................................................................................... 10
Connect the product using a wired network .................................................................. 10
Connect the product using a wireless network (wireless models only) ......................... 10
To connect the product to a wireless network using the Wireless Setup
Wizard ........................................................................................................... 11
To connect the product to a wireless network using WPS ........................... 11
To connect the product to a wireless network manually ............................. 12
Use Wi-Fi Direct to connect a computer or device to the product ...................................................................... 12
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To turn on Wi-Fi Direct ....................................................................................................................... 12
To print from a wireless-capable mobile device ............................................................................... 12
To print from a wireless-capable computer (Windows) .................................................................... 12
To print from a wireless-capable computer (OS X) ........................................................................... 12
Install HP printer software for a wireless product already on the network ....................................................... 14
Open the printer software (Windows) ................................................................................................................. 15
Manage network settings .................................................................................................................................... 15
View or change network settings ..................................................................................................... 15
Set or change the product password ................................................................................................ 15
Manually congure TCP/IP parameters from the control panel ....................................................... 16
Link speed and duplex settings ........................................................................................................ 16
3 Printer management and services ................................................................................................................. 18
HP Embedded Web Server ................................................................................................................................... 18
About the EWS ................................................................................................................................... 18
About cookies .................................................................................................................................... 18
Open the EWS .................................................................................................................................... 19
Features ............................................................................................................................................. 19
Home tab ......................................................................................................................... 19
Web Services tab ............................................................................................................. 20
Network tab .................................................................................................................... 20
Tools tab .......................................................................................................................... 20
Settings tab ..................................................................................................................... 21
Web Services ........................................................................................................................................................ 21
What are Web Services? .................................................................................................................... 22
HP ePrint ......................................................................................................................... 22
Set Up Web Services .......................................................................................................................... 22
Use Web Services ............................................................................................................................... 23
HP ePrint ......................................................................................................................... 23
Remove Web Services ....................................................................................................................... 24
HP Web Jetadmin software ................................................................................................................................. 24
Product security features .................................................................................................................................... 24
Security statements .......................................................................................................................... 24
Firewall .............................................................................................................................................. 24
Security settings ............................................................................................................................... 25
Firmware updates ............................................................................................................................. 26
HP Printer Assistant in the printer software (Windows) ..................................................................................... 26
Open the HP Printer Assistant ........................................................................................................... 26
Features ............................................................................................................................................. 26
Connected tab ................................................................................................................. 26
Print tab .......................................................................................................................... 26
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Shop tab .......................................................................................................................... 27
Help tab ........................................................................................................................... 27
Tools tab .......................................................................................................................... 27
Estimated Levels tab ...................................................................................................... 27
HP Utility (OS X) ................................................................................................................................................... 27
AirPrint™ (OS X) ................................................................................................................................................... 28
4 Paper and print media .................................................................................................................................. 29
Understand paper use ......................................................................................................................................... 29
Supported media sizes ........................................................................................................................................ 30
Supported paper and print media sizes ............................................................................................ 30
Supported envelope sizes ................................................................................................................. 31
Supported card and label sizes ......................................................................................................... 31
Supported photo media sizes ........................................................................................................... 32
Supported paper types and tray capacity ........................................................................................................... 32
Tray 1 (multipurpose) on left side of the product ............................................................................ 32
Tray 2 (default tray) and Tray 3 (accessory tray) .............................................................................. 33
Congure trays .................................................................................................................................................... 33
Load media .......................................................................................................................................................... 34
Load Tray 1 ........................................................................................................................................ 34
Load Tray 2 ........................................................................................................................................ 35
Load optional Tray 3 .......................................................................................................................... 36
Load envelopes ................................................................................................................................. 37
Load letterhead or preprinted forms ................................................................................................ 39
Tips for selecting and using paper ...................................................................................................................... 40
5 Cartridges ................................................................................................................................................... 41
HP PageWide cartridges ...................................................................................................................................... 41
HP policy on non-HP cartridges ........................................................................................................ 41
Counterfeit HP cartridges .................................................................................................................. 41
Manage cartridges ............................................................................................................................................... 41
Store cartridges ................................................................................................................................. 42
Print with General Oice mode ......................................................................................................... 42
Print when a cartridge is at estimated end of life ............................................................................ 42
Check the estimated cartridge levels ................................................................................................ 42
Order cartridges ................................................................................................................................ 43
Recycle cartridges ............................................................................................................................. 44
Replace cartridges ............................................................................................................................................... 44
Tips for working with cartridges ......................................................................................................................... 45
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6 Print ........................................................................................................................................................... 47
Print from a computer ......................................................................................................................................... 47
To print from a computer (Windows) ................................................................................................ 47
To print from a computer (OS X) ........................................................................................................ 48
To set up printing shortcuts (Windows) ............................................................................................ 49
To set up printing presets (OS X) ....................................................................................................... 49
To adjust or manage colors ............................................................................................................... 50
Choose a preset color theme for a print job ................................................................... 50
Adjust the color options for a print job manually ........................................................... 50
Match colors to your computer screen ........................................................................... 51
Control access to color printing ...................................................................................... 51
Print with HP ePrint ............................................................................................................................................. 51
Print o site by sending an email with the HP ePrint app ................................................................ 52
Print from an on-site computer or mobile device ............................................................................. 52
Print with AirPrint (OS X) ...................................................................................................................................... 52
Tips for print success ........................................................................................................................................... 53
Cartridge tips ..................................................................................................................................... 53
Paper loading tips ............................................................................................................................. 53
Printer settings tips (Windows) ......................................................................................................... 53
Printer settings tips (OS X) ................................................................................................................ 54
7 Solve problems ............................................................................................................................................ 55
Problem-solving checklist ................................................................................................................................... 55
Check that the product power is on .................................................................................................. 55
Check the control panel for error messages ..................................................................................... 55
Test print functionality ...................................................................................................................... 55
Try sending a print job from a computer .......................................................................................... 56
Factors that aect product performance ......................................................................................... 56
Information pages ............................................................................................................................................... 56
Factory-set defaults ............................................................................................................................................ 57
Cleaning routines ................................................................................................................................................. 57
Clean the printhead ........................................................................................................................... 57
Clean the control panel screen .......................................................................................................... 58
Jams and paper-feed issues ................................................................................................................................ 58
The product does not pick up paper ................................................................................................. 58
The product picks up multiple sheets of paper ................................................................................ 59
Prevent paper jams ........................................................................................................................... 59
Clear jams .......................................................................................................................................... 59
Jam locations .................................................................................................................. 60
Clear jams in Tray 1 (multipurpose tray) ........................................................................ 60
Clear jams in Tray 2 ......................................................................................................... 60
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Clear jams in optional Tray 3 .......................................................................................... 61
Clear jams in the left door ............................................................................................... 63
Clear jams in the output bin ............................................................................................ 63
Clear jams in the duplexer .............................................................................................. 64
Cartridge issues ................................................................................................................................................... 65
Relled or remanufactured cartridges ............................................................................................. 65
Interpret control panel messages for cartridges .............................................................................. 66
Cartridge Depleted .......................................................................................................... 66
Cartridge Low .................................................................................................................. 66
Cartridge Very Low .......................................................................................................... 66
Counterfeit or used [color] cartridge installed ............................................................... 66
Do not use SETUP cartridges .......................................................................................... 66
Genuine HP cartridge installed ....................................................................................... 66
Incompatible [color] ........................................................................................................ 67
Incompatible cartridges .................................................................................................. 67
Install [color] cartridge ................................................................................................... 67
Non-HP cartridges installed ........................................................................................... 67
Printer Failure ................................................................................................................. 68
Problem with Print System ............................................................................................. 68
Problem with Printer Preparation .................................................................................. 68
Problem with SETUP cartridges ...................................................................................... 68
Use SETUP cartridges ..................................................................................................... 68
Used [color] installed ...................................................................................................... 69
Printing issues ..................................................................................................................................................... 69
The product does not print ............................................................................................................... 69
The product prints slowly .................................................................................................................. 70
Improve print quality ......................................................................................................................... 70
Check for genuine HP cartridges .................................................................................... 70
Use paper that meets HP specications ......................................................................... 70
Use the correct paper type setting in the printer driver ................................................ 71
Change the paper type and size setting (Windows) .................................... 71
Change the paper type and size setting (OS X) ............................................ 71
Use the printer driver that best meets your printing needs .......................................... 71
Align the printhead ......................................................................................................... 72
Print a print-quality report ............................................................................................. 72
Connectivity issues .............................................................................................................................................. 72
Solve USB direct-connect problems .................................................................................................. 72
Solve network problems ................................................................................................................... 72
Poor physical connection ................................................................................................ 73
The computer is using the incorrect IP address for the product .................................... 73
The computer is unable to communicate with the product ........................................... 73
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The product is using incorrect link and duplex settings for the network ...................... 73
New software programs might be causing compatibility problems .............................. 73
The computer or workstation might be set up incorrectly ............................................ 74
The product is disabled, or other network settings are incorrect ................................. 74
Wireless network issues ...................................................................................................................................... 74
Wireless connectivity checklist ......................................................................................................... 74
The product does not print, and the computer has a third-party rewall installed ........................ 75
The wireless connection does not work after moving the wireless router or product .................... 75
Cannot connect more computers to the wireless product ............................................................... 75
The wireless product loses communication when connected to a VPN ........................................... 76
The network does not appear in the wireless networks list ............................................................ 76
The wireless network is not functioning ........................................................................................... 76
Product software issues (Windows) .................................................................................................................... 76
Product software issues (OS X) ........................................................................................................................... 77
A print job was not sent to the product that you wanted ................................................................. 77
You are using a generic printer driver when using a USB connection .............................................. 77
8 Service and support ..................................................................................................................................... 79
Customer support ................................................................................................................................................ 79
HP limited warranty statement ........................................................................................................................... 79
UK, Ireland, and Malta ....................................................................................................................... 81
Austria, Belgium, Germany, and Luxemburg .................................................................................... 81
Belgium, France, and Luxemburg ..................................................................................................... 82
Italy .................................................................................................................................................... 83
Spain .................................................................................................................................................. 83
Denmark ............................................................................................................................................ 84
Norway .............................................................................................................................................. 84
Sweden .............................................................................................................................................. 84
Portugal ............................................................................................................................................. 84
Greece and Cyprus ............................................................................................................................. 85
Hungary ............................................................................................................................................. 85
Czech Republic ................................................................................................................................... 85
Slovakia ............................................................................................................................................. 86
Poland ................................................................................................................................................ 86
Bulgaria ............................................................................................................................................. 86
Romania ............................................................................................................................................. 87
Belgium and the Netherlands ........................................................................................................... 87
Finland ............................................................................................................................................... 87
Slovenia ............................................................................................................................................. 88
Croatia ............................................................................................................................................... 88
Latvia ................................................................................................................................................. 88
viii ENWW
Lithuania ............................................................................................................................................ 88
Estonia ............................................................................................................................................... 89
Russia ................................................................................................................................................ 89
Appendix A Technical information ................................................................................................................... 90
Product specications ......................................................................................................................................... 90
Print specications ............................................................................................................................ 90
Physical specications ...................................................................................................................... 90
Power consumption and electrical specications ............................................................................ 90
Acoustic emission specications ...................................................................................................... 90
Environmental specications ............................................................................................................ 91
Environmental product stewardship program .................................................................................................... 91
Protecting the environment .............................................................................................................. 92
Ozone production .............................................................................................................................. 92
Power consumption .......................................................................................................................... 92
European Union Commission Regulation 1275/2008 ...................................................................... 92
Paper ................................................................................................................................................. 92
HP PageWide printing supplies ......................................................................................................... 92
Plastics .............................................................................................................................................. 93
Electronic hardware recycling ........................................................................................................... 93
Material restrictions .......................................................................................................................... 93
General battery information ........................................................................................... 93
Battery disposal in Taiwan .............................................................................................. 93
California Perchlorate Material Notice ............................................................................ 93
EU Battery Directive ........................................................................................................ 94
Battery notice for Brazil .................................................................................................. 94
Chemical substances ......................................................................................................................... 94
EPEAT ................................................................................................................................................. 94
Disposal of waste equipment by users ............................................................................................. 94
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) ................. 95
Toxic and hazardous substance table (China) ................................................................................... 96
Restriction on hazardous substances statement (Turkey) ............................................................... 96
Restriction on hazardous substances statement (Ukraine) ............................................................. 96
Restriction of hazardous substance statement (India) .................................................................... 97
China energy label for printer, fax, and copier .................................................................................. 97
China SEPA Eco Label user information ............................................................................................ 97
Regulatory information ....................................................................................................................................... 97
Regulatory notices ............................................................................................................................ 98
Regulatory model identication number ....................................................................... 98
FCC statement ................................................................................................................. 98
VCCI statement (Japan) ..................................................................................................................... 99
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Power cord instructions .................................................................................................................... 99
Power cord statement (Japan) .......................................................................................................... 99
EMC statement (Korea) ...................................................................................................................... 99
Visual display workplaces statement for Germany .......................................................................... 99
European Union Regulatory Notice ................................................................................................... 99
European Union Regulatory Notice ................................................................................ 99
Wireless models only .................................................................................................... 100
Additional statements for wireless products ................................................................................. 100
Exposure to radio frequency radiation ......................................................................... 100
Notice to users in Brazil ................................................................................................ 100
Canadian statements .................................................................................................... 101
Japan statement ........................................................................................................... 101
Notice to users in Korea ................................................................................................ 101
Taiwan statement ......................................................................................................... 101
Mexico statement ......................................................................................................... 101
Index ........................................................................................................................................................... 102
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1 Product basics
●
Product features
●
Product views
●
Power on and o
●
Use the control panel
●
Quiet Mode
Product features
PageWide Pro 452dn
D3Q15A, D3Q15B, D3Q15C, D3Q15D
PageWide Pro 452dw
D3Q16A, D3Q16B, D3Q16C, D3Q16D
Environmental features
Feature Environmental benet
Duplex printing Automatic duplex printing is available on all models of HP PageWide Pro
Tray capacity (75 GSM or 20–lb Bond paper)
●
Tray 1: 50 sheets
●
Tray 2: 500 sheets
●
Optional Tray 3: 500 sheets
●
Standard output bin: 300 sheets
Print
●
Simplex speeds up to 40 pages per minute
(ppm) for both color and black with
Professional quality
Has the same features as the PageWide Pro
452dn, and includes the following:
●
Embedded wireless capability
●
802.11n 5GHz dual band support
452dn/dw series. Duplex printing saves the environment and saves you money.
●
Duplex speeds up to 21 ppm for both color
and black with Professional quality
●
Up to 55 ppm in General Oice mode
Connectivity
●
802.3 LAN (10/100) Ethernet port
●
Host USB Type A and Type B ports (back)
●
HP ePrint—send documents to the product
email address for printing
●
HP Wireless Direct support
Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one
sheet of paper. Access this feature through the printer driver.
Recycling Reduce waste by using recycled paper.
Recycle cartridges by using the HP Planet Partners return process.
Energy savings Sleep modes and timer options enable this product to quickly go into reduced
power states when not printing, thus saving energy.
Accessibility features
The product includes several features that aid users with limited vision, hearing, dexterity or strength.
ENWW Product features 1
●
Online user guide that is compatible with text screen-readers.
●
Cartridges can be installed and removed using one hand.
●
All doors and covers can be opened using one hand.
Product views
●
Front view
●
Back view
●
Cartridge door view
Front view
Label Description
1 Control panel
2 Cartridge door
3 Tray 1 extension
4 Tray 1
5 Power button
6 Tray 2 – default paper tray
7 Output bin
Back view
2 Chapter 1 Product basics ENWW
Label Description
1 Output bin stop
2 Ethernet connection port
3 USB Type A and USB Type B ports
4 Power cord connection
5 Left door
6 Duplexer
Cartridge door view
Label Description
1 Cartridge slots
2 Product serial number and product number
3 Cartridge part numbers
Power on and o
NOTICE: To prevent damage to the product, use only the power cord that is provided with the product.
●
Turn the product on
●
Manage power
●
Turn the product o
Turn the product on
1. Connect the power cord that is provided with the product to the connection port on the back of the
product.
2. Connect the power cord to a wall outlet with an adequate voltage rating.
NOTE: Make sure that your power source is adequate for the product voltage rating. The product uses
either 100-240 Vac or 200-240 Vac and 50/60 Hz.
ENWW Power on and o 3
3. Press and release the power button on the front of the product.
Manage power
HP PageWide Pro 452dn/dw series printers include power-management features that can help reduce power
consumption and save energy.
●
Sleep Mode puts the product in a reduced power-consumption state if it has been idle for a specic
length of time. You can set the length of time before the product enters Sleep Mode from the control
panel.
●
Schedule On/O enables you to turn the product on or o automatically at days and time that you set
from the control panel. For example, you can set the product to turn o at 6 p.m. on Monday through
Friday.
Set the Sleep Mode time
1.
On the control panel home screen, select Setup (using the or button, if needed), and press OK.
2. Select Printer Settings, and press OK.
3. Select Power Management, and press OK.
4. Select Sleep Mode, and press OK.
5. Select one of the time-interval options, and press OK.
The product switches into a reduced power-consumption state when it has been idle for the amount of time
that you select.
Schedule the product to turn on or o
1.
On the control panel home screen, select Setup (using the or button, if needed), and press OK.
2. Select Printer Settings, and press OK.
3. Select Power Management, and press OK.
4. Select Schedule On/O, and press OK.
5. Select Schedule On or Schedule O, and press OK.
6. Select the day and time that you want to schedule, and press OK.
The product switches on or o at the time you select on the day you select.
Turn the product o
NOTICE: Do not turn o the product if a cartridge is missing. Damage to the product can result.
4 Chapter 1 Product basics ENWW
▲
Press and release the power button on the front of the product to turn o your HP PageWide Pro
452dn/dw series printer.
A warning message appears on the control panel if you attempt to turn the product o when one or
more cartridges are missing.
NOTICE: To prevent print-quality problems, turn o the product by using the power button on the front
only. Do not unplug the product, turn o the powerstrip, or use any other method.
Use the control panel
●
Control panel menu buttons
●
Control panel menu navigation
●
Control panel action buttons
●
Control panel supply status
●
Help features
NOTE: The small text on the control panel is not designed for prolonged viewing.
Control panel menu buttons
Buttons on the control panel of HP PageWide Pro 452dn/dw series printers enable you to view and navigate
menus on the display screen.
1 Home button.
Press to view the control panel home screen.
ENWW Use the control panel 5
2 Help button.
Press to view the Help menu options.
3 Wireless
Solid blue when the product is connected to a wireless network. Blinks when the product is searching for a
wireless connection. O when the product is connected to a wired network, or by a USB cable.
NOTE: Not available on the HP PageWide Pro 452dn model.
4 HP ePrint button. Press for access to HP Web Services features.
HP ePrint enables you to print from your computer, tablet, or smart phone by sending documents to the
product’s email address.
NOTE: Not available on the HP PageWide Pro 452dn model.
5 Back button. Press to return to the previous menu or screen.
Control panel menu navigation
Buttons on the control panel enable you to scroll through menus and select from options that appear on a
menu list.
1 Menu list. Five menu items can appear on the display screen. Press the OK button to choose the highlighted
item.
2 Menu title. Appears at the top of the menu list.
3 Up and down. Use these buttons to scroll through the menu list and highlight an item.
4 OK. Press to select the highlighted item from the menu list.
5 Cancel. Press to cancel a print job or other current process, or to choose a menu item that appears at the lower
left of the menu list.
Control panel action buttons
Sometimes the control panel displays a message asking you to cancel a process, like a print job, or to choose
between two options: for example, Cancel or Continue. The options appear at the bottom of the menu list on
the display screen.
6 Chapter 1 Product basics ENWW
1 Cancel. Press to cancel the current process, or to choose the option at the lower left of the menu list.
2 OK. Press to choose the option that appears at the lower right of the menu list (for example, Continue).
Control panel supply status
You can check your HP PageWide cartridge levels from the printer control panel.
1 Cartridge levels. The bars indicate the yellow, magenta, cyan, and black cartridge levels.
1.
On the control panel home screen, select Cartridge Information (using the or button, if needed),
and press
OK.
2. Select Estimated Levels, and press OK.
The control panel displays the cartridge level for each of the four color cartridges.
Help features
HP PageWide Pro 452dn/dw series printers have built-in help that is accessible from the control panel. Help
features include tips, important product information that you can view or print, and animations that show
how to perform tasks or solve problems.
To view these help features, press on the printer control panel.
●
Printer information
●
Help animations
Printer information
The Printer Status Report displays the following information about your HP PageWide Pro 452dn/dw series
printer:
ENWW Use the control panel 7
●
Model name and number
●
Product serial number
●
Product Service ID
●
Current rmware version number
●
Usage, status, and settings information (if you print the full product information and printer status
report pages)
View or print a Printer Status report
1.
On the control panel home screen, select Setup (using the or button, if needed), and press OK.
2. Select Print Reports, and press OK.
3. Select Printer Status Report, and press OK.
Help animations
The built-in help contains animations that show how to perform tasks or solve problems. To select and view
an available help animation:
1. On the printer control panel, press .
2.
Select How To (using the or button, if needed), and press OK.
3. Select the animation that you want to play in the printer control panel display.
Quiet Mode
To minimize printer noise, use Quiet Mode. You can enable this mode from either the control panel or the HP
Embedded Web Server (EWS).
NOTE: Quiet Mode slows the printer speed. If it hinders productivity, you can turn the mode o.
To turn Quiet Mode on or o from the control panel
1.
On the control panel home screen, select Setup (using the or button, if needed), and press OK.
2. Select Printer Settings, and press OK.
3. Select Quiet Mode, and press OK.
4. Select On or O, and press OK.
To turn Quiet Mode on or o from the EWS
1. Open the EWS. For more information, see Open the EWS.
2. Click the Settings tab.
3. In the Preferences section, click Quiet Mode and turn it on or o.
4. Click Apply.
8 Chapter 1 Product basics ENWW
2 Connect the product
●
Connect the product to a computer or a network
●
Use Wi-Fi Direct to connect a computer or device to the product
●
Install HP printer software for a wireless product already on the network
●
Open the printer software (Windows)
●
Manage network settings
Connect the product to a computer or a network
To connect the product using a USB cable
You can use a USB cable to connect the product to a computer.
This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that
is no longer than 2 m (6.5 ft).
NOTICE: Do not connect the USB cable until the installation software prompts you to connect it.
1. Quit all open programs on the computer.
2. Install the printer software from 123.hp.com/pagewide (recommended) or from the HP software CD
provided with the printer, and follow the onscreen instructions.
NOTE: If you are installing on a Mac, click About HP Easy Start to install the software.
3. When prompted, select the USB-Connect the printer to the computer using a USB cable option, and
then click the Next button.
NOTE: A dialog box displays a warning that Web Services are unavailable with a USB installation. Click
Yes to proceed with the USB installation, or click No to cancel it.
4. When the software prompts you, connect the Type B end of the USB cable to the connection port (1) at
the rear of the product.
5. When the installation is complete, print a page from any program to make sure that the printing
software is correctly installed.
To connect the product to a network
The product supports connection to either a wired or a wireless network.
ENWW Connect the product to a computer or a network 9
Supported network protocols
HP PageWide Pro 452 products support the following network protocols.
●
TCP/IPv4
●
IPv6
●
DHCP, AutoIP
●
DHCP v6
●
HTTP server, HTTP client
●
SMTP client for alerts
●
SNMP v1
●
Open_ssl library
●
Bonjour
Connect the product using a wired network
Use this procedure to install the product on a wired network using Windows.
1. Connect the Ethernet cable to the Ethernet port (1) and to the network.
●
gSOAP
●
SAND box
●
LPD
●
Bootp, Bootp TCE improvement
●
Netbios
●
WINS
●
LLMNR
●
CIFS v6
2. Turn the product on.
3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns
an IP address or host name for the product.
4.
On the control panel home screen, select Network (using the or button, if needed), and press OK.
5. Select Ethernet Settings, and press OK.
6. Select View Ethernet Details, and press OK.
7. Press (Print) to print a page with the IP address.
Connect the product using a wireless network (wireless models only)
You can connect the product to a wireless network using one of the following methods.
●
To connect the product to a wireless network using the Wireless Setup Wizard
●
To connect the product to a wireless network using WPS
●
To connect the product to a wireless network manually
If your wireless router does not support Wi-Fi Protected Setup (WPS), obtain the wireless router network
settings from your system administrator, or complete the following tasks.
10 Chapter 2 Connect the product ENWW
●
Obtain the wireless network name or service set identier (SSID).
●
Determine the security password or encryption key for the wireless network.
NOTE: Before installing the product software, make sure the product is not connected to the network using
an Ethernet cable.
To connect the product to a wireless network using the Wireless Setup Wizard
The Wireless Setup Wizard is the best method for installing the product on a wireless network.
1.
On the control panel home screen, select Network (using the or button, if needed), and press OK.
2. Select Wireless Settings, and press OK.
3. Select Wireless Setup Wizard, and press OK.
4. The product scans for available wireless networks and returns a list of network names (SSIDs). Select
the SSID for your wireless router from the list if it is available. If the SSID for your wireless router is not in
the list, select Enter New Name, and press OK. Use the and buttons and the OK button to enter
the network name. Select Done, and press OK.
5. Do one of the following:
●
If your wireless router uses WPA security, enter the passphrase.
●
If your wireless router uses WEP security, enter the key.
6. Press OK , and wait while the product establishes a connection with the wireless router. Establishing the
wireless connection can take a few minutes.
To connect the product to a wireless network using WPS
Before you can connect your printer to a wireless network using WPS, make sure you have the following:
●
A wireless 802.11b/g/n network that includes a WPS-enabled wireless router or access point.
NOTE: The printer supports only connections using 2.4GHz.
●
A computer connected to the wireless network that you intend to connect the printer to. Be sure you
have installed the HP printer software on the computer.
If you have a WPS router with a WPS push button, follow the Push Button method. If you are not certain your
router has a push button, follow the PIN method.
Push Button method
1.
On the control panel home screen, select Network (using the or button, if needed), and press OK.
2. Select Wireless Settings, and press OK.
3. Select Wi-Fi Protected Setup, and press OK.
4. Select Push Button, and press OK.
5. Follow the onscreen instructions.
PIN method
1. Locate the WPS PIN:
ENWW Connect the product to a computer or a network 11
a.
On the control panel home screen, select Network (using the or button, if needed), and
press OK.
b. Select Wireless Settings, and press OK.
c. Select Wi-Fi Protected Setup, and press OK.
d. Select PIN, and press OK.
2. Open the conguration utility or software for the wireless router or wireless access point, and then enter
the WPS PIN.
NOTE: For more information about using the conguration utility, see the documentation provided
with the router or wireless access point.
3.
Wait for about two minutes. If the printer connects successfully, the indicator stops blinking but
remains lit.
To connect the product to a wireless network manually
During the rst 120 minutes of product setup, or after resetting the product's network defaults (and without a
network cable attached to the product), the product's wireless radio will broadcast a wireless setup network
for the product.
The name of this network is “HP-Setup-xx-[product name]”.
NOTE: The “xx” in the network name is the last two characters of the product's MAC address. The product
name is HP PageWide Pro 452.
1. From a wireless enabled product, connect to the setup network for the device.
2. Open a web browser while connected to this setup network, and open the HP Embedded Web Server
(EWS) using the following IP address:
●
192.168.223.1
3. Find the Wireless Setup Wizard in the EWS and follow the instructions to manually connect the product.
NOTE: The product uses Automatic DHCP by default.
Use Wi-Fi Direct to connect a computer or device to the product
With Wi-Fi Direct, you can print wirelessly from a computer, smart phone, tablet, or other wireless-capable
device—without connecting to an existing wireless network.
Guidelines for using Wi-Fi Direct
●
Make sure your computer or mobile device has the necessary software.
—
If you are using a computer, make sure you have installed the printer software from 123.hp.com/
pagewide (recommended) or from the HP software CD provided with the printer.
If you have not installed the HP printer software on the computer, connect to Wi-Fi Direct rst and
then install the printer software. Select Wireless when prompted by the printer software for a
connection type.
—
If you are using a mobile device, make sure you have installed a compatible printing app. For more
information about mobile printing, visit the HP Mobile Printing website.
●
Make sure Wi-Fi Direct for your printer is turned on.
12 Chapter 2 Connect the product ENWW
●
Up to ve computers and mobile devices can use the same Wi-Fi Direct connection.
●
Wi-Fi Direct can be used while the printer is also connected either to a computer using a USB cable or to
a network using a wireless connection.
●
Wi-Fi Direct cannot be used to connect a computer, mobile device, or printer to the Internet.
To turn on Wi-Fi Direct
1.
On the control panel home screen, select Wi-Fi Direct (using the or button, if needed), and press
OK.
2. If the display shows that Wi-Fi Direct is o, press (Settings), and switch it on.
TIP: You can also turn on Wi-Fi Direct from the EWS. For more information about using the EWS, see HP
Embedded Web Server.
To print from a wireless-capable mobile device
Make sure you have installed a compatible printing app on your mobile device. For more information, visit the
HP Mobile Printing website.
1. Make sure you have turned on Wi-Fi Direct on the printer.
2. Turn on the Wi-Fi connection on your mobile device. For more information, see the documentation
provided with the mobile device.
NOTE: If your mobile device does not support Wi-Fi, you are not able to use Wi-Fi Direct.
3. From the mobile device, connect to a new network. Use the process you normally use to connect to a
new wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks
shown such as DIRECT-**-HP PageWide XXXX (where ** are the unique characters to identify your
printer and XXXX is the printer model located on the printer).
4. Enter the Wi-Fi Direct password when prompted.
5. Print your document.
To print from a wireless-capable computer (Windows)
1. Make sure Wi-Fi Direct for your printer is turned on.
2. Turn on the computer's Wi-Fi connection. For more information, see the documentation provided with
the computer.
NOTE: If your computer does not support Wi-Fi, you are not able to use Wi-Fi Direct.
3. From the computer, connect to a new network. Use the process you normally use to connect to a new
wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown
such as DIRECT-**-HP PageWide XXXX (where ** are the unique characters to identify your printer and
XXXX is the printer model located on the printer).
4. Enter the Wi-Fi Direct password when prompted.
NOTE: To nd the password, on the control panel home screen, select Wi-Fi Direct (using the or
button, if needed), and press OK.
ENWW Use Wi-Fi Direct to connect a computer or device to the product 13
5. Proceed to the next step if the printer is connected to the computer over a wireless network. If the
printer is connected to your computer with a USB cable, follow these steps to install the printer software
using the HP Wi-Fi Direct connection:
a. Open the printer software. For more information, see Open the printer software (Windows).
b. Click Printer Setup & Software, and then select Connect a new printer.
c. When the Connection Options software screen appears, select Wireless.
Select your HP printer software from the list of detected printers.
d. Follow the onscreen instructions.
6. Print your document.
To print from a wireless-capable computer (OS X)
1. Make sure Wi-Fi Direct for your printer is turned on.
2. Turn on Wi-Fi on the computer.
For more information, see the documentation provided by Apple.
3. Click the Wi-Fi icon and choose the Wi-Fi Direct name, such as DIRECT-**-HP PageWide XXXX (where **
are the unique characters to identify your printer and XXXX is the printer model located on the printer).
4. If Wi-Fi Direct is turned on with security, enter the password when prompted.
5. Add the printer:
a. Open System Preferences.
b. Click Printers.
c. Click + below the list of printers at the left.
d. Select the printer from the list of detected printers (the word “Bonjour” is listed in the right column
beside the printer name), and click Add.
Install HP printer software for a wireless product already on the network
If the product already has an IP address on a wireless network and you want to install product software on a
computer, complete the following steps.
1. Obtain the product IP:
a.
On the control panel home screen, select Network (using the or button, if needed), and
press OK.
b. Select Ethernet Settings, and press OK.
c. Select View Ethernet Details, and press OK.
2. Install the printer software from 123.hp.com/pagewide (recommended) or from the HP software CD
provided with the printer.
3. Follow the onscreen instructions.
14 Chapter 2 Connect the product ENWW
4. When prompted, select Wireless - Connect the printer to your wireless network and internet, and then
click Next .
5. From the list of available printers, select the printer that has the correct IP address.
Open the printer software (Windows)
Depending on your operating system, you can open the printer software as follows:
●
Windows 10: From the computer desktop, click Start, select All apps, click HP, click the folder for the
printer, and then select the icon with the printer's name.
●
Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer
name.
●
Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select
the printer name.
●
Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the icon with the printer's name.
Manage network settings
●
View or change network settings
●
Set or change the product password
●
Manually congure TCP/IP parameters from the control panel
●
Link speed and duplex settings
View or change network settings
Use the HP Embedded Web Server to view or change IP conguration settings.
1. Obtain the product IP:
a.
On the control panel home screen, select Network (using the or button, if needed), and
press OK.
b. Select Ethernet Settings, and press OK.
c. Select View Ethernet Details, and press OK.
2. Type the product IP address into the address bar of a web browser to open the HP Embedded Web
Server.
3. Click the Network tab to obtain network information. You can change settings as needed.
Set or change the product password
Use the HP Embedded Web Server to set a password or change an existing password for a product on a
network so unauthorized users cannot change the product settings.
1. Obtain the product IP:
ENWW Open the printer software (Windows) 15
a.
On the control panel home screen, select Network (using the or button, if needed), and
press OK.
b. Select Ethernet Settings, and press OK.
c. Select View Ethernet Details, and press OK.
2. Type the product IP address into the address bar of a web browser. Click the Settings tab, click Security,
and then click the Password Settings link.
NOTE: If a password has previously been set, you are prompted to type the password. Type “admin”
for User Name along with the password, and then click Apply.
3. Type the new password in the Password eld and in the Conrm Password eld.
4. At the bottom of the window, click Apply to save the password.
Manually congure TCP/IP parameters from the control panel
Use the control panel menus to manually set an IPv4 address, subnet mask, and default gateway.
1.
On the control panel home screen, select Network (using the or button, if needed), and press OK.
2. Select Ethernet Settings, and press OK.
3. Select Advanced Settings, and press OK.
4. Select IP Settings, and press OK.
5. Select Manual (Static), and press OK.
6. Select one of the following, and press OK:
●
IP Address
●
Subnet Mask
●
Default Gateway
7.
Use the and buttons and the (Next) button to enter the IP address, subnet mask, or default
gateway, and press (Next).
8. Press (Apply).
Link speed and duplex settings
NOTE: This information applies only to Ethernet (wired) networks. It does not apply to wireless networks.
The link speed and communication mode of the print server must match the network hub. For most
situations, leave the product in automatic mode. Incorrect changes to the link speed and duplex settings
might prevent the product from communicating with other network devices. If you need to make changes, use
the printer control panel.
NOTE:
●
The setting must match with the network product to which you are connecting (a network hub, switch,
gateway, router, or computer).
●
Making changes to these settings causes the product to turn o and then on. Make changes only when
the product is idle.
16 Chapter 2 Connect the product ENWW
1.
On the control panel home screen, select Network (using the or button, if needed), and press OK.
2. Select Ethernet Settings, and press OK.
3. Select Advanced Settings, and press OK.
4. Select Link Speed, and press OK.
5. Select one of the following options, and press OK:
Setting Description
Automatic The print server automatically congures itself for the highest link speed and communication
mode allowed on the network.
10-Full 10 Mbps, full-duplex operation
10-Half 10 Mbps, half-duplex operation
100-Full 100 Mbps, full-duplex operation
100-Half 100 Mbps, half-duplex operation
ENWW Manage network settings 17
3 Printer management and services
●
HP Embedded Web Server
●
Web Services
●
HP Web Jetadmin software
●
Product security features
●
HP Printer Assistant in the printer software (Windows)
●
HP Utility (OS X)
●
AirPrint™ (OS X)
HP Embedded Web Server
●
About the EWS
●
About cookies
●
Open the EWS
●
Features
About the EWS
This product is equipped with the HP Embedded Web Server (EWS), which provides access to information
about product and network activities. EWS provides an environment in which Web programs may run, much in
the same way that an operating system, such as Windows, provides an environment for programs to run on a
computer. The output from these programs can then be displayed by a web browser.
The EWS resides on a hardware device (such as an HP printer) or in rmware, rather than as software that is
loaded on a network server.
The advantage of the EWS is that it provides an interface to the product that anyone with a networkconnected product and computer can use. There is no special software to install or congure, but you must
have a supported web browser on the computer. To gain access to the EWS, type the IP address for the
product in the address bar of the browser.
About cookies
The EWS places very small text les (cookies) on your hard drive when you are browsing. These les let the
EWS recognize your computer the next time you visit. For example, if you have congured the EWS language,
a cookie helps remember which language you have selected so that the next time you access the EWS, the
pages are displayed in that language. Though some cookies are cleared at the end of each session (such as
the cookie that stores the selected language), others (such as the cookie that stores customer-specic
preferences) are stored on the computer until you clear them manually.
IMPORTANT: The cookies that the EWS stores on your computer are used only for saving settings on your
computer or for sharing information between the printer and the computer. These cookies are not sent to any
HP websites.
18 Chapter 3 Printer management and services ENWW
You can congure your browser to accept all cookies, or you can congure it to alert you every time a cookie is
oered, which allows you to decide which cookies to accept or refuse. You can also use your browser to
remove unwanted cookies.
Depending on your printer, if you disable cookies, you also disable one or more of the following features:
●
Starting where you left the application (especially useful when using setup wizards).
●
Remembering the EWS browser language setting.
●
Personalizing the EWS home page.
For information about how to change your privacy and cookie settings and how to view or delete cookies, see
the documentation available with your web browser.
Open the EWS
To open the EWS, do one of the following:
●
In a supported web browser, type the product IP address into the address box.
To obtain the IP address, do the following:
a.
b. Select Ethernet Settings, and press OK.
c. Select View Ethernet Details, and press OK.
On the control panel home screen, select Network (using the or button, if needed), and
press OK.
Features
Home tab
●
In the printer software, open the HP Printer Assistant and on the Print tab, click Printer Home Page
(EWS).
For more information, see Open the HP Printer Assistant.
●
In OS X, use HP Utility or click System Preferences > Printers > HP PageWide Pro 452 > Options &
Supplies > General > Show Printer Webpage.
NOTE: If an error occurs while opening the EWS, conrm that the proxy settings are correct for your
network.
TIP: After you open the URL, bookmark it so that you can return to it quickly in the future.
●
Home tab
●
Web Services tab
●
Network tab
●
Tools tab
●
Settings tab
NOTE: Changing network settings in the EWS might disable some product or product software features.
Use the Home tab to access frequently used items from the Web Services, Network, Tools, and Settings
tabs.
ENWW HP Embedded Web Server 19
NOTE: Not all of the following items are visible by default. Use the Personalize button to show or hide the
items of your choice.
Item Description
Energy Save Settings Congure energy-saving features that switch the printer to Sleep Mode or turn the printer on or
o automatically
Web Services Enable or disable HP ePrint or print apps that allow you to print from email
Printer Update Check for new printer updates
Estimated Cartridge Levels Review cartridge level status
Network Summary View wired (802.3) status or wireless (802.11) status
Print Quality Toolbox Run maintenance tools to improve print quality
Wireless Setup Wizard Set up a wireless connection using the wizard
Wi-Fi Direct Set up Wi-Fi Direct to print from a mobile device directly to the printer without connecting to a
wireless network
AirPrint Set up AirPrint™ for printing from Apple-supported products
Printer Information View information about the printer, such as product serial number, service ID, rmware version,
and total page count
Administrator Set up administrator control of printer features
Backup Back up the printer settings into a password-encrypted le
Firewall Congure the network rewall
Printer Reports Print the information pages about your printer
Usage Report Display usage counters for print jobs
NOTE: Settings for this page are automatically saved in the web browser's cookies. If the web browser's
cookies are deleted, these settings are lost.
Web Services tab
Use the Web Services tab to congure and enable HP Web Services for this product. You must enable HP Web
Services to use the HP ePrint feature.
Network tab
Use the Network tab to congure and secure network settings for the product when it is connected to an IPbased network. The Network tab does not appear if the product is connected to other types of networks.
Tools tab
Use the Tools tab to view or manage product utilities.
Item
Product Information
Description
●
Printer Information: View information about the printer, such as product serial number,
service ID, rmware version, and total page count
●
Cartridge Level Gauge: Review cartridge level status
20 Chapter 3 Printer management and services ENWW
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