HP omnibook 510 Service Manual

HP Notebook PC

Reference Guide

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Notice

This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein.

Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers.

© Copyright Hewlett-Packard Company 2000–2001. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws.

The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co. is also prohibited.

Portions of the programs that control this product may also be copyrighted by Microsoft Corporation, SystemSoft Corp., Phoenix Technologies, Ltd., Intel Corporation, and Adobe Systems Incorporated. See the individual programs for additional copyright notices.

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

Microsoft®, MS-DOS®, and Windows® are U.S. registered trademarks of Microsoft Corporation. Pentium® and the Intel Inside logo are U.S. registered trademarks and Celeron™ and SpeedStep™ are U.S. trademarks of Intel Corporation. TrackPoint™ is a U.S. trademark of International Business Machines. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.

Hewlett-Packard Company HP Notebook Customer Care 1000 NE Circle Blvd., MS 425E Corvallis, OR 97330, U.S.A.

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CAUTION

Important Safety Information

To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect a modem to the telephone wall jack.

When using your computer with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons:

• Do not use this product with a telephone connection near water (for example, near a bathtub, sink, swimming pool, or in a wet basement).

• Avoid using a telephone connection (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

• Do not use a telephone connection to report a gas leak in the vicinity of the leak.

• Use only the power cord and batteries indicated in this manual. Do not dispose of

batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

HP Software Product License Agreement

Your HP product contains software programs. CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE OFFEREDONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND. PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS.

UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.

Operating system and software applications by Microsoft are licensed to you under the Microsoft License Agreement contained in the Microsoft documentation or displayed on your screen when Microsoft Software Products are launched.

Reference Guide 3

For a PC supplied with a Microsoft operating system: When you start the PC and accept the Microsoft End-user License Agreement (“EULA”), your license rights are valid only if a Certificate of Authenticity (“COA”) label corresponding to your Microsoft operating system is provided with your PC. The COA label can usually be found on the bottom of the computer. If the COA label does not correspond to your Microsoft operating system or is missing, contact your HP reseller for details.

Other non-HP Software and Operating Systems are covered by the appropriate vendor license. The following License Terms govern the use of the HP software:

USE. Customer may use the software on any one HP product. Customer may not network the software or otherwise use it on more than one HP product. Customer may not reverse assemble or decompile the software unless authorized by law.

COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.

OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, other than ownership of the physical media. Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws. Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software, who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement.

PRODUCT RECOVERY CD-ROM. If your HP product was shipped with a product recovery CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD-ROM was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft License Agreement.

TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party.

SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the software or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett-Packard.

TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.

UPDATES AND UPGRADES. Customer agrees that the software does not include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement.

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EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulation.

U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright (c) 2000 Hewlett-Packard Company. All Rights Reserved. Customer further agrees that Software is delivered and licensed as “Commercial computer software” as defined in DFARS 252-227-7014 (June 1995) or as a “commercial item” as defined in FAR

2.101(a), or as “Restricted computer software” as defined in FAR 52.227-19 (or any

equivalent agency regulation or contract clause), whichever is applicable. The Customer agrees that it has only those rights provided for such Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved.

Support Policy for Microsoft Operating Systems Service Pack. HP will provide end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available 30 days after the service pack being released by Microsoft.

Edition History

Edition 1 (FB) .......................................December 2001

This manual is printed on recycled paper.

Reference Guide 5

Contents

Getting Started with Your HP Notebook .....................................................................11

Taking Inventory.........................................................................................................12

What’s in the Box?................................................................................................12

To buy accessories ................................................................................................13

To find more information...................................................................................... 13

Identifying Parts of the Computer...............................................................................14

Front View ............................................................................................................14

Back View............................................................................................................. 15

Bottom View......................................................................................................... 16

Status Lights.......................................................................................................... 17

Expansion Base - Front......................................................................................... 19

Expansion Base - Back..........................................................................................20

Setting Up Your Computer......................................................................................... 21

Step 1: Install the battery.......................................................................................21

Step 2: Connect AC power....................................................................................23

Step 3: Connect a phone line.................................................................................24

Step 4: Turn on the computer................................................................................ 25

Step 5: Set up Windows ........................................................................................25

Step 6: Register your notebook .............................................................................26

What to do next..................................................................................................... 27

To connect to the Internet......................................................................................27

To connect the floppy disk drive...........................................................................28

Basic Operation ..............................................................................................................29

Operating Your Computer ..........................................................................................30

To turn the computer on and off............................................................................30

To reset the computer............................................................................................ 31

To change the boot device.....................................................................................32

To use the pointing stick .......................................................................................32

To use the Fn hot keys ..........................................................................................34

To use the One-Touch buttons ..............................................................................35

To use the Windows and Applications keys..........................................................36

To use the embedded keypad ................................................................................36

To use the ALT GR key........................................................................................ 37

To adjust the display ............................................................................................. 37

To adjust the volume.............................................................................................38

To change computer settings for a presentation.................................................... 39

To use a multimedia expansion base..................................................................... 40

To work with CDs and DVDs ...............................................................................40

Securing Your Computer............................................................................................ 41

To set up password protection...............................................................................41

To attach a security cable......................................................................................42

To protect against viruses......................................................................................43

To set PC identification......................................................................................... 44

Reference Guide 7

To lock the hard disk drive....................................................................................44

Working in Comfort with a Notebook PC.................................................................. 45

Taking Care of Your Computer.................................................................................. 47

To protect your hard disk drive............................................................................. 47

To maintain your computer................................................................................... 47

To safeguard your data.......................................................................................... 48

To extend the life of the display............................................................................ 48

To clean your computer.........................................................................................48

Batteries and Power Management ................................................................................ 49

Managing Power Consumption...................................................................................50

How the computer manages power automatically.................................................50

To manage power manually.................................................................................. 53

Using Battery Power...................................................................................................54

To check battery status.......................................................................................... 54

To respond to a low-battery warning ....................................................................55

To recharge the battery..........................................................................................55

To use additional batteries.....................................................................................56

To get the most from your batteries ...................................................................... 56

To maximize processor speed ...............................................................................57

Modem and Network Connections................................................................................ 59

Using the Modem........................................................................................................60

To connect the modem.......................................................................................... 60

To connect to the Internet......................................................................................62

To disconnect from the Internet ............................................................................ 63

To dial in to a network ..........................................................................................63

To change your modem settings............................................................................64

To send and receive e-mail....................................................................................65

To send and receive faxes (Windows 98)..............................................................66

To send and receive faxes (Windows 2000)..........................................................67

To send and receive faxes (Windows XP) ............................................................68

Connecting to a LAN..................................................................................................69

To connect to a LAN............................................................................................. 69

Making Wireless Connections ....................................................................................70

To prepare for connections (Windows 98 or 2000)...............................................70

To prepare for connections (Windows XP)...........................................................72

To turn wireless communication on and off..........................................................73

Add-On Devices .............................................................................................................. 75

Using an Expansion Base............................................................................................76

To dock the computer............................................................................................76

To undock the computer........................................................................................78

To play audio CDs ................................................................................................79

To use the status panel ..........................................................................................80

Using Plug-In Modules...............................................................................................82

To install hot-swap support (Windows 98) ...........................................................82

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To replace a plug-in module..................................................................................82

To insert or remove a CD or DVD........................................................................ 85

To play DVD movies ............................................................................................86

To create or copy CDs...........................................................................................87

Connecting PC Cards.................................................................................................. 88

To insert or remove a PC Card.............................................................................. 88

Connecting External Devices......................................................................................90

To identify connectors for external devices ..........................................................90

To connect a printer or other parallel device.........................................................91

To connect an external keyboard or mouse...........................................................91

To connect a USB device......................................................................................92

To connect an audio device................................................................................... 92

To use an external monitor.................................................................................... 93

To use a TV set as a monitor................................................................................. 94

To connect a serial device..................................................................................... 95

To connect an infrared device............................................................................... 95

Installing Additional RAM .........................................................................................97

To install a RAM expansion module.....................................................................97

To remove a RAM expansion module ..................................................................98

To replace the system RAM module.....................................................................99

Replacing the Hard Disk Drive................................................................................. 102

To replace the hard disk drive............................................................................. 102

To replace the hard disk drive holder.................................................................. 102

To prepare a new hard disk drive........................................................................ 103

Troubleshooting and Maintenance..............................................................................105

Troubleshooting Your Computer..............................................................................106

Audio problems................................................................................................... 106

CD and DVD problems.......................................................................................107

Display problems ................................................................................................109

Expansion base problems....................................................................................110

Hard disk drive problems.................................................................................... 112

Heat problems ..................................................................................................... 112

Infrared Problems................................................................................................ 113

Keyboard and pointing device problems.............................................................113

LAN problems.....................................................................................................115

Memory problems ...............................................................................................116

Modem problems ................................................................................................116

PC card (PCMCIA) problems .............................................................................119

Performance problems ........................................................................................120

Power and battery problems................................................................................121

Printing problems................................................................................................ 124

Serial, parallel, and USB problems .....................................................................124

Startup Problems................................................................................................. 126

Wireless Problems............................................................................................... 127

Testing the Hardware................................................................................................ 129

To run the e-Diagtools diagnostic test.................................................................129

Reference Guide 9

Configuring the Computer........................................................................................ 131

To run the BIOS Setup utility .............................................................................131

To set up TopTools ............................................................................................. 137

Reinstalling and Updating Software ......................................................................... 138

To recover the factory installation of your hard disk .......................................... 138

To create a Support Utility disk .......................................................................... 139

To create a boot disk (Windows 98 or 2000) ......................................................140

To replace a damaged Recovery CD ...................................................................140

To update the BIOS............................................................................................. 140

To update Windows drivers ................................................................................141

HP Support and Service............................................................................................... 143

Getting Assistance for Your Computer..................................................................... 144

To get help from the web ....................................................................................144

To contact HP for support or service...................................................................145

To receive repair service ..................................................................................... 147

To prepare your computer for shipment.............................................................. 148

Hewlett-Packard Limited Warranty Statement .........................................................149

Reference Information ................................................................................................. 151

Hardware Specifications........................................................................................... 152

Modem Reference Information................................................................................. 155

Modem Reference (Ambit) .................................................................................155

Safety Information ....................................................................................................160

Power Cords........................................................................................................160

Ergonomics .........................................................................................................161

Battery Safety...................................................................................................... 161

Laser Safety.........................................................................................................162

LED Safety.......................................................................................................... 162

Exposure to Radio Frequency Radiation.............................................................163

Regulatory Information.............................................................................................164

U.S.A...................................................................................................................164

Canada.................................................................................................................165

European Union ..................................................................................................165

Japan ...................................................................................................................168

Russia.................................................................................................................. 168

International ........................................................................................................ 168

Index .............................................................................................................................. 171

10 Reference Guide

Getting Started with Your HP Notebook

Reference Guide 11

Getting Started with Your HP Notebook Taking Inventory

Taking Inventory

Congratulations! Your notebook computer sets a new standard in personal computing. Although compact and easy to carry, your computer is made with the quality and attention to detail that are the hallmark of Hewlett-Packard.

Your computer has several features that make it convenient to use:

• Two buttons provide convenient options for starting and stopping the computer.

• Volume controls are located within easy reach on the computer’s right side, and the

audio-off button and light let you cut off all sound quickly when needed.

• All cable connectors are near the back of the computer, keeping cables away from your working area.

This manual shows how to set up and operate your computer, as well as what to do if you run into trouble.

What’s in the Box?

Your HP notebook computer is shipped with these items:

• Main battery (installed).

• Floppy disk drive module (certain models only).

• Floppy disk drive USB cable (floppy drive models without expansion base only).

• AC adapter and power cord.

• Quick Start sheet.

• Startup Guide.

• Recovery CD, for restoring Windows and all software included with your computer.

• Microsoft Windows manual.

• Multimedia expansion base and plug-in drive module (certain models only).

• Phone cord (modem models only).

In addition, your HP notebook includes preinstalled software. (The exact software installed depends on your particular notebook model.)

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Getting Started with Your HP Notebook

Taking Inventory

To buy accessories

You can buy accessories for your computer online. For the latest accessories and options, visit the HP Notebook web site (www.hp.com/notebooks).

HP currently offers plug-in modules and other accessories, such as the following:

• AC adapter.

• Plug-in drives, such as CD-ROM, DVD, and similar drives, floppy drive, Zip drive,

and second hard disk drive.

• Main battery and secondary battery plug-in module.

To find more information

The following table lists other sources of information about your computer and related products.

Source Description and Location

Startup Guide

Online Reference Guide

Online HP Notes

Microsoft Windows manual

HP Notebook Web Site

HP Business Support Web Site

Corporate Evaluator’s Guide

This printed manual introduces your computer. It also contains setup instructions, basic operation guidelines, troubleshooting information, and warranty information.

The full Reference Guide is shipped on the computer’s hard drive, and provides a complete source for operating and maintaining the computer. Look in the online HP Library, or on the Recovery CD in \hp\Library. For Windows XP, the HP Library is in the Help and Support Center.

For late-breaking information available after the manuals were completed, see the HP Notes in the online HP Library, or on the Recovery CD in \hp\Library.

This is shipped with your computer and contains information about using the version of Microsoft Windows shipped with your computer.

www.hp.com/notebooks. www.europe.hp.com/notebooks (European mirror).

www.hp.com/go/bizsupport.

This provides information about installing alternate operating systems, as well as how to configure your notebook computer in a corporate, networked environment. Located at the HP Business Support web site.

Reference Guide 13

Getting Started with Your HP Notebook Identifying Parts of the Computer

Identifying Parts of the Computer

Front View

1. Wireless on-off button and indicator light (on certain models).

2. Left and right One-Touch buttons (programmable).

3. Sleep button. Suspends and resumes operation.

4. Keyboard status lights: Caps Lock, Num Lock, Keypad Lock, Scroll Lock.

5. Power slide button. Turns the computer on and off.

6. Pointing stick (pointing device).

7. Scroll button.

8. Left and right click buttons.

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9. Main status lights: power mode, hard disk activity, main battery charge.

10. Hard disk drive.

11. Audio-off button and audio-off light.

12. Volume control.

13. Audio jacks: audio out (headphones), external microphone.

14. PC Card slot.

15. PC Card eject button.

16. Built-in microphone.

17. Latch for opening the computer.

Getting Started with Your HP Notebook

Identifying Parts of the Computer

Back View

18. Universal serial bus ports (USB).

19. Infrared port.

20. External monitor port.

21. Modem port (on certain models).

22. LAN port.

23. AC adapter jack.

24. Kensington lock slot (security connector).

25. System-off switch.

Reference Guide 15

Getting Started with Your HP Notebook Identifying Parts of the Computer

Bottom View

26. Hard disk drive retaining screw.

27. RAM cover.

28. Docking port.

29. Main battery.

30. Main battery latch.

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Getting Started with Your HP Notebook

Identifying Parts of the Computer

Status Lights

The main status lights report power and battery status and drive activity.

1. Power mode.

• On: the computer is on (even if the display is off).

• Blinking: the computer is in Standby mode.

• Off: the computer is off or in Hibernate mode.

2. Hard disk drive activity.

• Blue: the computer is accessing the hard disk drive.

3. Main battery charge status.

• Green: the AC adapter is connected and the battery is fully charged.

• Amber: the AC adapter is connected and the battery is charging.

• Blinking: the AC adapter is connected and the battery is missing or has a fault.

• Off: the AC adapter is not connected.

Reference Guide 17

Getting Started with Your HP Notebook Identifying Parts of the Computer

The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks.

1. Caps Lock. Caps Lock is active.

2. Num Lock. Num Lock is active (Fn+F9). (The Keypad Lock must also be on to use the embedded keypad.)

3. Keypad Lock. The embedded keypad is active (Fn+F8). Num Lock must also be on for the numeric keys—otherwise, cursor control is active (as marked on an external keyboard).

4. Scroll Lock. Scroll Lock is active (Fn+F10).

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Getting Started with Your HP Notebook

Identifying Parts of the Computer

Expansion Base - Front

1. Docking connector.

2. Status panel.

3. Status panel button.

4. Speaker (one on each side).

5. Left plug-in module bay. Can contain a CD-ROM or DVD drive, floppy disk drive, secondary battery, or other plug-in module.

6. CD status light.

7. CD player power button.

Reference Guide 19

8. CD player controls: previous track, play/pause, stop, next track, volume.

9. Right plug-in module bay. Used with CD player controls. Can contain any plug-in module.

10. Module eject latch.

11. Undock switch.

12. Audio jacks: audio out (headphones), external microphone, audio in.

13. Kensington lock slot (security connector).

14. Emergency undock latch.

Getting Started with Your HP Notebook Identifying Parts of the Computer

Expansion Base - Back

15. Universal serial bus ports (USB).

16. S-video (TV out) port.

17. Serial port (COM1).

18. Parallel port (LPT1). Use this port for a parallel printer or other parallel device.

19. External monitor port.

20. PS/2 mouse port.

21. PS/2 keyboard port.

22. LAN port (works only if the computer has a built-in LAN port).

23. AC adapter jack.

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Getting Started with Your HP Notebook

Setting Up Your Computer

WARNING

Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library, or visit our ergonomics web site, www.hp.com/ergo. For a summary about working with a notebook computer, see “Working in Comfort with a Notebook PC” on page 45.

If you are using your notebook computer as your primary computer, or using it for extended periods, you should use it with a full-size keyboard, monitor, and mouse. This can reduce the risk of ergonomic injury. See Working in Comfort in the online HP Library.

When you set up your computer for the first time, you’ll need to install and charge the battery, connect the AC adapter, turn on the computer, and run the Windows setup program.

Step 1: Install the battery

Do not mutilate or puncture batteries. Do not dispose of batteries in fire, or they can burst or explode, releasing hazardous chemicals. Rechargeable batteries must be recycled or disposed of properly.

Your computer is shipped with the battery installed. If the battery has been removed, you should install it:

1. Turn the computer upside down.

Reference Guide 21

Getting Started with Your HP Notebook Setting Up Your Computer

2. Insert the front end of the battery into the battery compartment on the bottom of the computer, then press the back end in until it clicks into place.

To remove the battery

1. Do one of the following:

• Plug in the AC adapter.

• Shut down the computer or put it into Hibernate mode.

2. Slide the battery’s release latch, then lift the battery out of its compartment.

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Getting Started with Your HP Notebook

Setting Up Your Computer

Step 2: Connect AC power

CAUTION

Important

Use only the HP AC adapter included with your computer (or other approved adapter). Using any other AC adapter could damage the computer and may void your warranty (see the warranty statement in this manual).

If you have an expansion base, do not dock your computer in it until after the computer boots up for the first time.

• Plug in the AC adapter, and connect it to the AC adapter jack on the back of the computer. The computer’s battery then starts charging.

While the battery is charging, you can continue with step 3.

Reference Guide 23

Getting Started with Your HP Notebook Setting Up Your Computer

Step 3: Connect a phone line

If your computer does not include a built-in modem, you can skip this step. Also, if you prefer, you can instead connect to a PC Card modem or an external modem.

1. Make sure the telephone line is an analog line, sometimes called a data line. (You must not use a digital line.)

2. Connect the telephone cord to the built-in modem.

3. Plug the other end of the phone cord into a telephone jack. If the plug on the phone cord doesn’t fit the jack, you may need to use an adapter.

For details about using the modem, see “Using the Modem” on page 60.

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Getting Started with Your HP Notebook

Setting Up Your Computer

Step 4: Turn on the computer

• Press the blue sleep button above the keyboard. The computer then boots up, and Windows starts automatically.

Hint

If your computer does not turn on when operating on battery power, the battery may be out of power. Plug in the AC adapter and press the blue sleep button again. Leave the AC adapter plugged in for at least an hour.

Step 5: Set up Windows

Your computer has Microsoft Windows preinstalled on its hard disk drive. The first time you turn on your computer, the Windows Setup program runs automatically so you can customize your setup.

1. Follow the Setup program’s instructions as they appear on the screen. If the program prompts you to enter the Product ID code, you will find this code on the bottom of the computer.

2. If your computer has a modem, check the modem’s country or region settings:

• Windows 98: click Start, Settings, Control Panel, double-click Modems, then

click Dialing Properties.

• Windows 2000: click Start, Settings, Control Panel, double-click Phone and

Modem Options, then click Edit on the Dialing Rules tab.

• Windows XP: click Start, Control Panel, Printers and Other Hardware, Phone and

Modem Options, then click Edit on the Dialing Rules tab.

Reference Guide 25

Getting Started with Your HP Notebook Setting Up Your Computer

Step 6: Register your notebook

Be sure to register your computer. Registering is free and fast, and ensures you will receive quicker, more personalized support. The information you provide during registration allows us to provide you with better products and services.

Registering your computer does the following:

• Records your ownership of the computer with Hewlett-Packard and provides access to service, support, and information.

• Records your ownership of the Windows 98 or XP operating system with Microsoft. If you have Windows 2000, please contact Microsoft separately to register the operating system.

You can register while setting up Windows, or later in any of three ways: by modem, by phone, or by fax. For some countries and models, an HP notebook registration icon is available on the desktop.

By modem

If your computer does not have a built-in modem, you can register after you set up a PC Card modem or an external modem—or you can register by phone or fax.

• If you are not prompted to register, you can click the Register button in the welcome screen. Make sure the phone line is connected to the modem port and follow the onscreen instructions.

If you choose not to register right away, you can do so by modem later by doubleclicking the Registration icon on the desktop (if available). Make sure the phone line is connected and follow the onscreen instructions. The icon disappears after you register.

By phone

You can register by calling your HP Customer Care Center. See “To contact HP for support or service” on page 145 for the phone number.

By fax

If you have a printer connected to your computer, you can print a registration form and fax it to HP. Double-click the HP Notebook Registration icon on the desktop (if available), and print the registration form. You will find the fax number on the form.

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Getting Started with Your HP Notebook

Setting Up Your Computer

What to do next

Here are a few things you may want to try at this point:

• If you’re not familiar with the version of Windows installed on your computer, click Start, Help (Windows 98 or 2000) or Start, Tour Windows XP, or check the Windows manual to discover what’s new.

• If your computer shipment includes an expansion base and CD-ROM drive or similar drive, insert the drive in the right module bay—see “To replace a plug-in module” on page 82 for details. Then turn on the computer and insert it into the expansion base— see “To dock the computer” on page 76 for details.

• If your expansion base includes a DVD drive or CD-RW drive, you also received special software for the drive—find the software CD in the box. Click Start, Programs (or All Programs), Multimedia —if the software isn’t listed, install it by inserting the CD in the drive. Follow the instructions displayed—run Setup on the CD if it doesn’t run automatically.

See the online Reference Guide to learn more about using and maintaining your computer—click Start, Programs, HP Library (Windows 98 or 2000) or Start, Help and Support, HP Library (Windows XP).

To connect to the Internet

If your computer has a modem (built-in, PC Card, or external), LAN port, or wireless LAN, you can use it to connect to the Internet. For details, see “Using the Modem” on page 60, “Connecting to a LAN” on page 69, or “Making Wireless Connections” on page 70.

Reference Guide 27

Getting Started with Your HP Notebook Setting Up Your Computer

To connect the floppy disk drive

If you don’t have an expansion base, you can connect the floppy disk drive to a USB port.

• Connect the F2101A USB floppy cable directly to the floppy drive and to the USB port.

If you have an expansion base, you can insert the floppy drive in a module bay—see “To replace a plug-in module” on page 82.

You cannot use the USB floppy cable to connect any other type of drive module, such as a CD-ROM or DVD drive. The USB floppy cable is for floppy drives only.

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Basic Operation

Reference Guide 29

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