Hp OFFICEJET G95, OFFICEJET G55, OFFICEJET G85 User Manual [zh]
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HP OfficeJet G Series
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©Copyright Hewlett-Packard Company 2000
All rights are reserved. No part of the document may be
photocopied, reproduced, or translated to another language
without the prior written consent of Hewlett-Packard
Company.
Publication number: C6736-90144
First edition: December 1999
Printed in U.S.A., Germany, or Singapore
Windows® and Windows NT® are U.S.-registered
trademarks of Microsoft Corporation.
Intel® and Pentium® are registered trademarks of Intel
Corporation.
Notice
The information contained in this document is subject to
change without notice and should not be construed as a
commitment by the Hewlett-Packard Company.
Hewlett-Packard assumes no responsibility for any
errors that may appear in this document, nor does it
make expressed or implied warranty of any kind with
regard to this material, including, but not limited to,
the implied warranties of merchantability and fitness
for a particular purpose. The Hewlett-Packard Company
shall not be liable for incidental or consequential damages
in connection with, or arising out of the furnishing,
performance, or use of this document and the program
material which it describes.
Note: Regulatory information can be found in the
Technical information section.
It is not lawful in many places to make copies of the
following items. When in doubt, check with a legal
representative first.
Governmental paper or documents:
- Passports
- Immigration papers
- Selective service papers
- Identification badges, cards, or insignias
Governmental stamps:
- Postage stamps
- Food stamps
Checks or drafts drawn on Governmental agencies
Paper currency, travelers checks, or money orders
Certificates of deposit
Copyrighted works
Safety Information
WARNING
To prevent fire or shock hazard, do not
!
expose this product to rain or any type
of moisture.
Always follow basic safety precautions when using this
product to reduce risk of injury from fire or electric shock.
WARNING: Potential Shock Hazard
1 Read and understand all instructions in the Setup
Poster.
2 Use only a grounded electrical outlet when connecting
the unit to a power source. If you do not know whether
the outlet is grounded, check with a qualified
electrician.
3 Telephone lines can develop hazardous voltages. To
avoid electrical shock, do not touch the contacts on the
end of the cord, or any of the sockets on the HP
OfficeJet. Replace damaged cords immediately.
4 Never install telephone wiring during a lightning storm.
5 Observe all warnings and instructions marked on the
product.
6 Unplug this product from wall outlets and telephone
jacks before cleaning.
7 Unplug this product from wall outlets before cleaning.
8 Do not install or use this product near water or when
you are wet.
9 Install the product securely on a stable surface.
10 Install the product in a protected location where no one
can step on or trip over the line cord, and where the line
cord will not be damaged.
11 If the product does not operate normally, see the online
Troubleshooting Help.
12 No operator-serviceable parts inside. Refer servicing to
qualified service personnel.
13 Use in a well-ventilated area.
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HP OfficeJet G Series
Contents
1 Additional setup information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Microsoft’s plug-and-play messages do not appear . . . . . . . . . . . . . . . . . . . . . . . . . . 1
New Hardware message appears (Windows 95, 98, or 2000) . . . . . . . . . . . . . . . . . . 2
Your PC is unable to communicate with your HP OfficeJet . . . . . . . . . . . . . . . . . . . . 3
Windows Add Printer feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connect your HP OfficeJet G95 directly to your PC
(not through the HP JetDirect Print Server) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Install your HP JetDirect Print Server later
(models G55, G55xi, G85, and G85xi) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Set up for network printing using Windows sharing . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Use your HP OfficeJet with Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Set basic fax settings using the front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Set the date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Set the fax header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Enter text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Set the answer mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Set the Rings to Answer setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remove and reinstall your HP OfficeJet software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2 Review your unit’s front panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3 Use your HP OfficeJet with a PC. . . . . . . . . . . . . . . . . . . . . . . . . . 11
Review the Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Review the status window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Change the HP OfficeJet software settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Change the PC’s friendly name when using a networked HP OfficeJet . . . . . . 13
4 Get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Where can I find help? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5 Load paper or transparency film, or load originals. . . . . . . . . . . 17
Load the input tray with letter-, legal-, or A4-size paper . . . . . . . . . . . . . . . . . . . . . . 17
Review tips for loading specific types of paper . . . . . . . . . . . . . . . . . . . . . . . . . 19
HP papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Legal-size paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Labels (only works with printing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Postcards (only works with printing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Continuous (banner) paper (only works with printing) . . . . . . . . . . . . . . . . 20
Load the input tray with envelopes (only works with printing) . . . . . . . . . . . . . . . . . . 20
Set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Load originals on the glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Load originals in the automatic document feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . 23
Process letter- or A4-size originals exclusively . . . . . . . . . . . . . . . . . . . . . . . . . 24
Process legal- or mixed-size originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Avoid paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Contents i
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HP OfficeJet G Series
6 Use the print features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Start a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
7 Use the scan features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Begin a scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Use an HP OfficeJet that is connected directly to your PC . . . . . . . . . . . . . . . . 30
Use an HP OfficeJet that is networked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
8 Use the copy features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Make copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Initiate the process from your HP OfficeJet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Initiate the process from your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Stop copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
9 Use the fax features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Enable fax confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Send a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Initiate the process from your HP OfficeJet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Initiate the process from your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Initiate the process from within a program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Receive a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Receive a fax manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Save frequently used fax numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
10 Support services and warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Use Hewlett-Packard’s support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Hewlett-Packard limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
11 Technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
ii Contents
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Additional setup information
This section provides assistance in resolving installation and configuration issues,
setting fax header information using the front panel, and adding and removing software.
The standard installation instructions are provided in your Setup Poster. Retain the
poster in case you need to refer to it at a later time.
For comprehensive information, see the fully searchable Onscreen Guide. To access the
guide, go to the Director, click Help, and choose Onscreen Guide.
Microsoft’s plug-and-play messages do not appear
If you installed the HP OfficeJet software first as requested on the Setup Poster and you
are a Windows 95/98/2000 user, a series of Microsoft New Hardware Found messages
should have appeared on your screen during software installation. This series of
messages would have ended with the following Congratulations message; if you are a
Windows NT 4.0 user, only this last message should have appeared.
1
If the Congratulations message did not appear, try the following:
Make sure that only one cable, parallel or USB, is in use.
If you are using a parallel cable, verify that it is the IEEE 1284 A-C cable that came
with your unit.
If you are using a USB cable with Windows 98 or 2000, verify that the cable is high-
speed (12 Mbps) and does not exceed five meters in length, and verify that the PC
is USB-ready. For more information about determining whether your PC is USB-
ready, see your PCs documentation or check with the PCs manufacturer.
Verify that the cable is securely connected to your HP OfficeJet and directly
connected to the applicable port of your PC. After the cable is connected properly,
turn your HP OfficeJet off and then on again.
Turn your HP OfficeJet off and then on again, and then restart your PC.
If the previous steps do not solve the problem, remove and reinstall the software.
For more information, see Remove and reinstall your HP OfficeJet software.
Chapter 1Additional setup information 1
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HP OfficeJet G Series
New Hardware message appears (Windows 95, 98, or 2000)
If you set up your HP OfficeJet and connect it directly to your PC
software, you may encounter one of the following:
you install the
before
If the message is still visible on your screen, do the following:
1 Press Esc to exit the message without making any changes.
2 Turn off your HP OfficeJet.
3 Follow the software installation steps outlined in the Setup Poster that came with
your HP OfficeJet.
If the message appeared
you clicked Next or OK, do the following:
and
1 Insert the HP OfficeJet CD-ROM into your PCs CD-ROM drive.
2 Point to d:\drivers (substitute your CD-ROM drive letter for the d), and then
choose the appropriate folder (Win95, Win98, WinNT4, or Win2000) based on your
PCs operating system.
2 Chapter 1Additional setup information
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HP OfficeJet G Series
3 If you selected
then choose the appropriate language folder (for example, d:\drivers\Win98\enu for
English).
Folder Name Language
deu German
enu English
esn Spanish
fra French
ita Italian
nld Dutch
ptb Portuguese Brazilian
kor Korean
cht traditional Chinese
4 Click OK or Next, whichever is appropriate for your operating system.
Windows will search for and install the appropriate files.
Win95 or Win98
, double-click that folder (Win95 or Win98), and
Your PC is unable to communicate with your HP OfficeJet
If communication cannot be established between your PC and HP OfficeJet (for
example, the HP OfficeJet status-tray icon has the yellow error triangle), try the same
tasks outlined under Microsofts plug-and-play messages do not appear.
Windows Add Printer feature
Do
use the Windows Add Printer feature. Instead, choose one of the following:
not
To connect model G95 directly (that is, not through a network) to your PC, follow
the steps outlined in Connect your HP OfficeJet G95 directly to your PC (not
through the HP JetDirect Print Server).
To connect all other models directly to your PC, follow the steps outlined in the
Setup Poster that came with your unit.
To set up any model for network printing only, set up a peer-to-peer network. For
more information, see Set up for network printing using Windows sharing in the
Onscreen Guide.
Chapter 1Additional setup information 3
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HP OfficeJet G Series
Connect your HP OfficeJet G95 directly to your PC
(not through the HP JetDirect Print Server)
If you purchased model G95 and you decide that you want to connect it directly to your
PC (that is, not through a network), do the following:
1 Following the instructions in step 13 of your Setup Poster, install the software.
2 After you reach the Setup Type dialog box, choose Local.
3 After the software installation process is finished, shut down your PC.
4 Complete steps 3 through 11 of your Setup Poster.
5 Restart your PC.
A series of Microsoft New Hardware Found messages should appear, ending with
the Congratulations message. For more information, see Microsofts plug-and-play
messages do not appear.
If you decide later that you want to install the HP JetDirect Print Server, complete
step 2 in the Setup Poster, and then run the Network Installation Wizard. To start
the wizard from the Windows taskbar, click the Start button, point to Programs,
choose HP OfficeJet G Series, and then choose Network Installation Wizard.
Install your HP JetDirect Print Server later
(models G55, G55xi, G85, and G85xi)
For the latest information regarding networking, visit the HP Web site at:
www.hp.com/go/all-in-one
If you purchased the HP JetDirect Print Server 170x separately, you must have part
number J3258B to achieve full network capability. If you use part number J3258A, only
network printing will be available.
To install the print server
1 Using the instructions provided with the HP JetDirect Print Server, set up the
hardware, but do
2 Insert the HP OfficeJet G Series CD-ROM into your PCs CD-ROM drive to install the
software.
3 After you reach the Setup Type dialog box, choose Networked.
use the CD-ROM included in the print-server package.
not
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Set up for network printing using Windows sharing
For the latest information regarding networking, visit the HP Web site at:
www.hp.com/go/all-in-one
If your PC is on a network, and another PC on the network has an HP OfficeJet
connected to it, you can use that unit as your printer.
You can only access
supported if you use an HP JetDirect Print Server. For more information, see Install
your HP JetDirect Print Server later (models G55, G55xi, G85, and G85xi).
For more information, see Set up for network printing using Windows sharing in the
Onscreen Guide.
features in this configuration; other network features are only
print
Use your HP OfficeJet with Windows 2000
For the latest information regarding networking, visit the HP Web site at:
www.hp.com/go/all-in-one
For model G95, if the Networked option is unavailable on the Setup Type dialog box that
appears during software installation, click Help for more information.
For all other models, install the software as outlined in the Setup Poster, and insert the
Windows 2000 CD that came with your Windows operating system if a message appears
that asks you to do so.
HP OfficeJet G Series
Set basic fax settings using the front panel
We recommend that you use the Fax Setup Wizard in the HP OfficeJet software to
configure all your basic fax settings; however, you can also access these settings from
the front panel. In the U.S., regulations require that your name and number appear on
every fax. The minimum settings that we recommend are described in the following
topics.
Set the date and time
Follow these steps to set the date and time manually.
1 On the front panel, press Menu.
2 Press 5, and then press 1.
3 After Enter date appears, enter the date and time using the keypad.
Use only the last two digits for the year.
After you are done, the date and time appear on the display.
Chapter 1Additional setup information 5
C
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HP OfficeJet G Series
Set the fax header
Follow these steps to enter your name and fax number.
1 On the front panel, press Menu.
2 Press 5, and then press 2.
3 Enter your name using the guidelines provided in the next section, Enter text.
4 Using the keypad, enter your fax number.
5 After you finish entering your fax number, press ENTER.
Enter text
The following list provides tips for entering text using the front-panel keypad.
Press the keypad numbers that correspond to the letters of a name.
AB
2
These letters correspond to
this number, and so on.
Press a button multiple times to see a letter first in uppercase and then in lowercase.
JKL
5
After the correct letter appears, press
To get this character: J j K k L l 5
Press 5 this many times:1234567
X (>), and then press the number that
corresponds to the next letter in the name. Again, press multiple times until the
correct letter appears.
To insert a space, press Space (#).
To enter a symbol, such as a hyphen or parenthesis, press Symbols (*) to scroll
through a list of symbols.
If you make a mistake, press
W (<) to clear it, and then make the correct entry.
After you are done entering text, press ENTER to store your entries.
Set the answer mode
To set the answer mode, choose one of the following:
If you want your HP OfficeJet to answer every fax call automatically, verify that
Auto Answer is enabled. (The light next to Auto Answer on the front panel is on
when the feature is enabled. Press the Auto Answer button to turn it on or off.)
If you do want to answer fax calls manually, turn Auto Answer off.
6 Chapter 1Additional setup information
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Set the Rings to Answer setting
This setting tells your HP OfficeJet how many rings should occur before it answers an
incoming call. Follow these steps to change the Rings to Answer setting manually.
To use this feature, Auto Answer must be enabled. The light next to Auto Answer is on
when the feature is enabled. Press the Auto Answer button to turn it on or off.
1 Press Menu.
2 Press 5, and then press 3.
3 After Answer on Ring appears, press
X (>) to scroll to the desired number of
rings.
4 After the number you want appears, press ENTER.
Remove and reinstall your HP OfficeJet software
When you remove a program, you need to remove all files associated with that program,
not just the files you see in a particular program folder.
Do
simply delete the program files from your hard drive. Be sure to remove it
not
properly, using the utility provided in the HP OfficeJet G Series program group.
1 On the Windows taskbar, click Start, point to Programs, choose HP OfficeJet
GSeries, and then choose Uninstall Software.
2 Follow the directions on the screen.
3 If you are asked whether you would like to remove shared files, click No.
Other programs that use these files may not work properly if the files are deleted.
4 After the program finishes removing the software, disconnect your HP OfficeJet,
and restart your PC.
5 To reinstall the software, insert the HP OfficeJet G Series CD-ROM into your PCs
CD-ROM drive, and follow the instructions that appear.
For more information, see the Setup Poster that came with your HP OfficeJet.
HP OfficeJet G Series
Chapter 1Additional setup information 7
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HP OfficeJet G Series
8 Chapter 1Additional setup information
.
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Review your unit’s front panel
You can perform many functions using either the front panel or the HP OfficeJet
G Series software. The method you choose may depend on the function you need to
perform, or it may depend on which is the most convenient.
Even if you do not connect your HP OfficeJet to a PC (also called stand-alone use), you
can use the front panel to process fax and copy jobs. You can change a wide variety of
settings using the front-panel buttons and menu system. Depending on your model, your
front panel may look slightly different from the following:
Left side of front panel
2
Access one-touch
speed-dial buttons (fax model only).
Turn Auto Answer on/off.
Start fax (fax
model only).
Scroll through scan-copyfax-setting options.
Access various scan, copy,
and fax settings.
Select or save displayed
entry.
Stop job or exit menu.
Select or save
displayed entry.
Right side of front panel
Use keypad to dial fax numbers or enter text.
Access various scan, copy, and fax settings
Stop job, or exit menu.
Scroll through scan-copyfax-setting options.
Select a specific PC or
program to scan to.
Turn unit on/off.
Start scan.
Access special copy features, such
Start copy.
as Fit to Page, Clone, or Poster.
Chapter 2Review your units front panel 9
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HP OfficeJet G Series
10 Chapter 2Review your units front panel
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Use your HP OfficeJet with a PC
If you connect your HP OfficeJet to a PC, you can work from the front panel or from the
HP OfficeJet G Series software on your Windows desktop. The software offers more
features and ease of use.
For comprehensive information, see the fully searchable Onscreen Guide. To access the
guide, go to the Director, click Help, and choose Onscreen Guide.
Review the Director
With the fax model, the Director automatically appears on your PC if you load originals
into the automatic document feeder (ADF). With all models, the Director is always
available through the desktop shortcut or Windows Start menu. To start the Director:
Double-click the shortcut on the Windows desktop, or
In the Windows taskbar, click
GSeries
The following shows some of the features available through the Director.
, and then choose
Start
HP Director
, point to
.
Programs
, choose
3
HP OfficeJet
Fax in black and
white or color.
Open status window.
View list of faxes recently
sent and received.
Open default folder for
scanned images.
Access the phone book,
if you use Outlook or
Outlook Express.
Launch your browser
and access our site.
Right-click to create buttons for frequently
used scan, copy, or fax settings.
Chapter 3Use your HP OfficeJet with a PC 11
Access onscreen
assistance.
View or change various settings,
including speed dial and print.
Scan
image or
text.
Copy in
black and
white or
color.
Scan directly into e-mail.
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HP OfficeJet G Series
Review the status window
The status window is similar to the display included on the front panel of your
HP OfficeJet. It describes the current state of your HP OfficeJet, and it is always
available via the status icon in the Windows system tray (lower-right corner of the
Windows taskbar). One of the default settings for your HP OfficeJet instructs the PC to
display the status window automatically if there is an issue that needs to be addressed,
such as your HP OfficeJet being out of paper.
Depending on the current state of your HP OfficeJet, a different icon appears in the
Windows system tray. Right-clicking an icon displays a shortcut menu that lets you
display the status window or close the HP OfficeJet software.
Change the HP OfficeJet software settings
The software settings determine when and how the Director and status window appear.
You can also change other settings.
1 In the Director, click Settings, and then choose Director Settings.
The Director Settings dialog box appears, with the Software tab visible.
2 In each of the three tabs, make the desired changes.
Use this tab to change the behavior of the
Director and the status window.
The HP Image Editor is the default editor. Use this
tab to change the default selection.
Use this tab to change the e-mail
program associated with Scan to E-mail.
3 Click OK to store your changes.
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Change the PC’s friendly name when using a networked
HP OfficeJet
The HP OfficeJet G Series software lets you select a name to use for your computer. This
is particularly useful if you intend to initiate a scan from a networked HP OfficeJets
front panel, which requires that you select which PC to send the scan to.
1 In the Director, click Settings, and then choose Director Settings.
The Director Settings dialog box appears, with the Software tab visible.
2 In the PCs Friendly Name box, enter the name that you want to use for your PC,
and then click OK.
The name can be up to 32 characters long, including spaces.
HP OfficeJet G Series
Chapter 3Use your HP OfficeJet with a PC 13
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HP OfficeJet G Series
14 Chapter 3Use your HP OfficeJet with a PC
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Get help
This section explains where you can find information about your unit.
For comprehensive information, see the fully searchable Onscreen Guide. To access the
guide, go to the Director, click Help, and choose Onscreen Guide.
Where can I find help?
For hardware and setup information:
See the
format in the box your unit came in.
See Additional setup information in the
and the
printed format in the box your unit came in.
For software information:
If available, click the Help button that appears on a specific dialog box. Most of the
windows (also known as dialog boxes) available in the HP OfficeJet software have
Help topics that provide assistance for the visible window.
See the
See the Troubleshooting Help. To access Troubleshooting Help, go to the Director,
click Help, and then choose Troubleshooting Help. Troubleshooting Help is also
available via the Help button that appears on some error messages.
For feature information:
Run the
click Help, and then choose Product Tour. After the Product Tour dialog box
appears, insert the HP OfficeJet G Series CD into your PCs CD-ROM drive, and
click Search.
See the
HP OfficeJet G Series Setup Poster
HP OfficeJet G Series: Onscreen Guide
HP OfficeJet G Series: Onscreen Guide
HP OfficeJet G Series Product Tour
HP OfficeJet G Series: Onscreen Guide
4
. The Setup Poster is available in printed
HP OfficeJet G Series: Your Basic Guide
. The Basic Guide is available in
.
. To access the tour, go to the Director,
.
Chapter 4Get help 15
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