HP Officejet Enterprise Color X555 User Guide

Oﬀicejet Enterprise Color X555

User Guide

www.hp.com/support/ojcolorX555

HP Officejet Enterprise Color X555

User Guide

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: C2S11-90904

Edition 1, 4/2014

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Table of contents

1 Product introduction ..................................................................................................................................... 1

Product comparison .............................................................................................................................................. 2

Product views ........................................................................................................................................................ 4

Product front view ............................................................................................................................... 4

Product back view ............................................................................................................................... 5

Interface ports ..................................................................................................................................... 6

Control-panel view .............................................................................................................................. 7

Product hardware setup and software installation .............................................................................................. 9

2 Paper trays ................................................................................................................................................. 11

Understand paper use ......................................................................................................................................... 12

Configure trays for paper type and size .............................................................................................................. 14

Configure a tray when loading paper ............................................................................................... 14

Configure a tray to match print job settings .................................................................................... 14

Configure a tray by using the control panel ..................................................................................... 15

Load Tray 1 (multi-purpose tray on left side of the product) ............................................................................ 16

Load Tray 2 or optional Tray 3 ............................................................................................................................ 17

3 Parts, supplies, and accessories ................................................................................................................... 19

Order parts, accessories, and supplies ............................................................................................................... 20

Ordering ............................................................................................................................................. 20

Parts and supplies ............................................................................................................................. 20

Accessories ........................................................................................................................................ 20

Replace the ink cartridges ................................................................................................................................... 21

4 Print ........................................................................................................................................................... 25

Print tasks (Windows) .......................................................................................................................................... 26

How to print (Windows) ..................................................................................................................... 26

Automatically print on both sides (Windows) .................................................................................. 27

Manually print on both sides (Windows) .......................................................................................... 28

Print multiple pages per sheet (Windows) ....................................................................................... 29

ENWW iii

Select the paper type (Windows) ...................................................................................................... 30

Additional print tasks ........................................................................................................................ 30

Print tasks (Mac OS X) .......................................................................................................................................... 31

How to print (Mac OS X) ..................................................................................................................... 31

Automatically print on both sides (Mac OS X) .................................................................................. 31

Manually print on both sides (Mac OS X) .......................................................................................... 31

Print multiple pages per sheet (Mac OS X) ....................................................................................... 31

Select the paper type (Mac OS X) ...................................................................................................... 32

Additional print tasks ........................................................................................................................ 30

Store print jobs on the product to print later ...................................................................................................... 33

Create a stored job (Windows) .......................................................................................................... 33

Create a stored job (Mac OS X) .......................................................................................................... 34

Print a stored job ............................................................................................................................... 35

Delete a stored job ............................................................................................................................ 35

Mobile printing ..................................................................................................................................................... 36

HP Wireless Direct and NFC Printing ................................................................................................. 36

HP ePrint via email ............................................................................................................................ 37

HP ePrint software ............................................................................................................................ 37

AirPrint ............................................................................................................................................... 38

Print from the USB port ....................................................................................................................................... 39

Enable the USB port for printing ....................................................................................................... 39

Print USB documents ........................................................................................................................ 39

5 Manage the product ..................................................................................................................................... 41

Configure IP network settings ............................................................................................................................. 42

Printer sharing disclaimer ................................................................................................................. 42

View or change network settings ..................................................................................................... 42

Rename the product on a network ................................................................................................... 42

Manually configure IPv4 TCP/IP parameters from the control panel .............................................. 43

Manually configure IPv6 TCP/IP parameters from the control panel .............................................. 43

HP Embedded Web Server ................................................................................................................................... 45

How to access the HP Embedded Web Server (EWS) ........................................................................ 45

HP Embedded Web Server features .................................................................................................. 45

Information tab ............................................................................................................... 46

General tab ...................................................................................................................... 46

Print tab or Copy/Print tab ............................................................................................. 47

Scan/Digital Send tab (MFP models only) ...................................................................... 48

Fax tab (MFP models only) ............................................................................................. 49

Troubleshooting tab ....................................................................................................... 49

Security tab ..................................................................................................................... 50

HP Web Services tab ....................................................................................................... 50

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Networking tab ............................................................................................................... 50

Other Links list ................................................................................................................ 52

HP Utility for Mac OS X ......................................................................................................................................... 53

Open HP Utility .................................................................................................................................. 53

HP Utility features ............................................................................................................................. 53

HP Web Jetadmin ................................................................................................................................................. 55

Economy settings ................................................................................................................................................ 56

Optimize speed or energy usage ...................................................................................................... 56

Set Sleep mode ................................................................................................................................. 56

Set the Sleep Schedule ...................................................................................................................... 56

Product security features .................................................................................................................................... 58

Security statements .......................................................................................................................... 58

IP Security .......................................................................................................................................... 58

Sign in to the product ........................................................................................................................ 58

Assign a system password ................................................................................................................ 58

Encryption support: HP High Performance Secure Hard Disks ........................................................ 59

Lock the formatter ............................................................................................................................ 59

Software and firmware updates ......................................................................................................................... 60

6 Solve general problems ............................................................................................................................... 61

Restore factory-set defaults ............................................................................................................................... 62

Control panel help system .................................................................................................................................. 63

A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel ...................... 64

Change the “Very Low” settings ....................................................................................................... 64

For products with fax capability ..................................................................................... 64

Order supplies ................................................................................................................................... 65

Product does not pick up paper or misfeeds ...................................................................................................... 66

The product does not pick up paper ................................................................................................. 66

The product picks up multiple sheets of paper ................................................................................ 66

The document feeder jams, skews, or picks up multiple sheets of paper ...................................... 66

Clear jams ............................................................................................................................................................ 68

Auto-navigation for clearing jams .................................................................................................... 68

Experiencing frequent or recurring paper jams? .............................................................................. 68

Clear jams in the output bin .............................................................................................................. 69

Clear jams in Tray 1 (multipurpose tray) .......................................................................................... 70

Clear jams in the left door ................................................................................................................. 73

Clear jams in the ink collection unit area .......................................................................................... 74

Clear jams in Tray 2 ........................................................................................................................... 77

Clear jams in optional Tray 3 ............................................................................................................ 78

Improve print quality ........................................................................................................................................... 80

Print from a different software program ......................................................................................... 80

ENWW v

Check the paper-type setting for the print job ................................................................................. 80

Check the paper type setting (Windows) ....................................................................... 80

Check the paper type setting (Mac OS X) ........................................................................ 80

Check ink cartridge status ................................................................................................................. 81

Clean the product .............................................................................................................................. 81

Print a cleaning page ...................................................................................................... 81

Clean the printhead ........................................................................................................ 82

Resolve ink smears ......................................................................................................... 82

Visually inspect the ink cartridge ...................................................................................................... 82

Check paper and the printing environment ...................................................................................... 82

Step one: Use paper that meets HP specifications ........................................................ 82

Step two: Check the environment .................................................................................. 83

Step three: Set the individual tray alignment ................................................................ 83

Calibrate the product to align the colors .......................................................................................... 83

Check other print job settings ........................................................................................................... 84

Adjust color settings (Windows) ..................................................................................... 84

Try a different print driver ................................................................................................................ 85

Solve wired network problems ........................................................................................................................... 87

Poor physical connection .................................................................................................................. 87

The computer is using the incorrect IP address for the product ...................................................... 87

The computer is unable to communicate with the product ............................................................. 87

The product is using incorrect link and duplex settings for the network ........................................ 88

New software programs might be causing compatibility problems ................................................ 88

The computer or workstation might be set up incorrectly .............................................................. 88

The product is disabled, or other network settings are incorrect ................................................... 88

Index ............................................................................................................................................................. 89

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1 Product introduction

●

Product comparison

●

Product views

●

Product hardware setup and software installation

For more information:

In the US, go to

Outside the US, go to product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ojcolorX555.

www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the

ENWW 1

Product comparison

Model name

Model number

Paper handling Tray 1 (50-sheet capacity)

Tray 2 (500-sheet capacity)

Tray 3 (500-sheet capacity)

Automatic duplex printing

Connectivity 10/100/1000 Ethernet LAN connection with IPv4

Easy-access USB port for printing and scanning

Hardware Integration Pocket (HIP) for adding third-

Storage HP Solid State Disk Drive (8 GB)

HP Crypto Disk Drive (500 GB)

Control-panel display and input 4.3 in. color touchscreen control panel

Print Prints up to 42 pages per minute (ppm) on A4 or

X555dn models

C2S11A

and IPv6

without a computer and upgrading the firmware

party devices

Letter-size paper in Professional mode, up to 70 ppm in General Office mode, and up to 15 ppm in Presentation mode

X555xh models

C2S12A

Easy-access USB printing (no computer required)

Mobile printing using the following:

●

HP ePrint via email

●

HP ePrint App

www.hp.com/go/

Supported operating systems

●

HP ePrint Software

●

HP ePrint Enterprise

●

HP ePrint Home & Biz App

●

Google Cloud Print

●

AirPrint

NOTE: Get more information on mobility solutions

at the following links:

mobileprinting; www.hpconnected.com; www.hp.com/go/LaserJetMobilePrinting

Windows XP SP3 or later, 32-bit and 64-bit

NOTE: The software installer does not support the

64-bit version, but the print driver supports it.

NOTE: Microsoft retired mainstream support for

Windows XP in April 2009. HP will continue to provide best-effort support for the discontinued XP operating system.

2 Chapter 1 Product introduction ENWW

Model name

X555dn models

X555xh models

Model number

Windows Vista, 32-bit and 64-bit

NOTE: Windows Vista Starter is not supported by

the software installer or the print driver.

Windows 7, SP1 or later, 32-bit and 64-bit

Windows 8, 32-bit and 64-bit

Windows 8.1, 32-bit and 64-bit

Windows 2003 Server SP2 or later, 32-bit and 64-bit

NOTE: The software installer does not support the

64-bit version, but the print driver supports it.

NOTE: Microsoft retired mainstream support for

Windows Server 2003 in July 2010. HP will continue to provide best-effort support for the discontinued Server 2003 operating system.

Windows Server 2008, 32-bit and 64-bit

Windows Server 2008 R2, 64-bit

Windows Server 2012, 64-bit

Mac OS X 10.6, OS X 10.7 Lion, OS X 10.8 Mountain

The HP ePrint Software supports the following operating systems: Windows Vista® (32-bit and 64-bit); Windows 7 (32-bit and 64bit); Windows 8 (32-bit and 64-bit); and Mac OS X 10.6, OS X 10.7 Lion, OS X 10.8 Mountain Lion, and OS X 10.9 Mavericks.

The list of supported operating systems applies to the Windows PCL 6, UPD PCL 6, UPD PCL 5, UPD PS, and Mac print drivers and to the in-box software installation CD. For a current list of supported operating systems, go to HP's all-inclusive help for your product. If you are located outside the US, go to

Drivers & Software, and then provide the product name or number. In the Download Options area, click Drivers, Software & Firmware.

The HP Software Installer CD installs the HP PCL 6 driver for Windows operating systems along with other optional software. Mac installer software is not included on the CD. The CD provides steps to download the Mac installer software from

www.hp.com/support, select the country/region, and then click Drivers & Software. Enter a product name or number. In the

Download Options area, click Drivers, Software & Firmware. Click the operating system version, and then click the Download button in the Driver table.

Lion, and OS X 10.9 Mavericks

C2S11A

www.hp.com/support/ojcolorX555 for

www.hp.com/support, select a country/region, click

C2S12A

www.hp.com. Go to

NOTE: The latest operating system support can be found online at: www.hp.com/support/ojcolorX555.

NOTE: For downloads of, and more information about, the HP UPD Postscript, PCL 5, and PCL 6 drivers, see

www.hp.com/go/upd.

UPD PCL 5 is not supported for Windows operating systems. For additional details on client and server operating systems for the HP UPD, go to

www.hp.com/go/upd, and then click the Specifications tab.

NOTE: For more information about mobile printing solutions, go to www.hp.com/go/mobileprinting;

www.hpconnected.com; or www.hp.com/go/LaserJetMobilePrinting.

ENWW Product comparison 3

Product views

●

Product front view

●

Product back view

●

Interface ports

●

Control-panel view

Product front view

1 Control panel with color touchscreen display (tilts up for easier viewing)

2 Output eject flap

3 Output bin

4 Output bin extension

5 Tray 2 (Main paper tray)

6 On/off button

7 Ink cartridge door

8 USB 2.0 Host port

9 Hardware integration pocket (HIP — for connecting accessory and third-party devices)

4 Chapter 1 Product introduction ENWW

Product back view

1 Left door (access for clearing jams and the ink collection unit)

2 Tray 1 (multipurpose tray)

3 Cable lock slot

4 Model and serial number label

5 Interface ports

6 Formatter (contains the interface ports)

7 Power connection

ENWW Product views 5

Interface ports

1 USB device port accepts a USB cable from a computer (alternative to network and wireless connections).

2 Ethernet port

3 USB host port accepts USB storage devices for Plug and Print

6 Chapter 1 Product introduction ENWW

Control-panel view

The Home screen provides access to the product features and indicates the current status of the product.

You can return to the Home screen at any time by touching the Home button on the left side of the product control panel. You can also touch the Home button in the upper-left corner of most screens.

NOTE: The features that appear on the Home screen can vary, depending on the product configuration.

2 1

4 5 6 7 8 9

1 Home button and light Touch to return to the product Home screen at any time.

2 Product status The status line provides information about the overall product status.

3 HP logo or Home button

4 Stop button Touch the Stop button to pause the current job. The Job Status screen opens, and then you can

5 Sign In or Sign Out

button

6 Language Selection

button

7 Sleep button Touch the Sleep button to put the product into Sleep mode.

8 Network button Touch the Network button to find information about the network connection.

9 Help button Touch the Help button to open the embedded help system.

On any screen other than the Home screen, the HP logo changes to a Home

Home

cancel or continue the job.

Touch the Sign In button to access secured features.

Touch the Sign Out button to sign out of the product if you have signed in for access to secured features. After you sign out, the product restores all options to the default settings.

Touch the Language Selection button to select the language for the control-panel display.

button to return to the Home screen.

button. Touch the

ENWW Product views 7

10 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.

11 Features Depending on the product configuration, the features that appear in this area can include any of the

following items:

●

Quick Sets

●

Retrieve from USB

●

Retrieve from Device Memory

●

Job Status

●

Supplies

●

Trays

●

Administration

●

Device Maintenance

8 Chapter 1 Product introduction ENWW

Product hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional instructions, go to HP support on the Web.

In the US, go to

Outside the US, follow these steps:

1. Go to

2. Select your country/region.

3. Click Troubleshooting.

4. Enter the product name (HP OfficeJet Enterprise Color X555), and then select Search.

Find the following support:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ojcolorX555 for HP's all-inclusive help for your product.

www.hp.com/support.

ENWW Product hardware setup and software installation 9

10 Chapter 1 Product introduction ENWW

2 Paper trays

●

Understand paper use

●

Configure trays for paper type and size

●

Load Tray 1 (multi-purpose tray on left side of the product)

●

Load Tray 2 or optional Tray 3

For more information:

In the US, go to

Outside the US, go to product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ojcolorX555.

www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the

ENWW 11

Understand paper use

HP Officejet inks for business are specifically developed for use with HP printheads. Unique ink formulations help extend the life of the printheads and enhance reliability. When used with ColorLok® paper, these inks provide laser-like color output.

This product supports a variety of paper and other print media. Paper or print media that does not meet the following guidelines might cause poor print quality, increased jams, and premature wear on the product.

It is possible for paper to meet all of these guidelines and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and/or humidity levels, or other variables over which Hewlett-Packard has no control.

CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might cause

problems for the product, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.

●

For best results, use only HP-brand paper and print media designed for inkjet printers or multiuse.

●

Use paper or print media made for inkjet printers.

●

Hewlett-Packard Company cannot recommend the use of other brands of media because HP cannot control their quality.

NOTE: Based on HP internal testing using a range of plain papers, HP highly recommends using papers with

the ColorLok® logo for this product. For details, go to

www.hp.com/go/printpermanence.

Use the following guidelines to obtain satisfactory results when using special paper or print media. Set the paper type and size in the printer driver to obtain the best results.

Media type Do Do not

Envelopes

Labels

Letterhead or preprinted forms

●

Store envelopes flat.

●

Use envelopes where the seam extends all the way to the corner of the envelope.

●

Use only labels that have no exposed backing between them.

●

Use labels that lie flat.

●

Use only full sheets of labels.

●

Use only letterhead or forms approved for use in inkjet printers.

●

Do not use envelopes that are wrinkled, nicked, stuck together, or otherwise damaged.

●

Do not use envelopes that have clasps, snaps, windows, or coated linings.

●

Do not use labels that have wrinkles or bubbles, or are damaged.

●

Do not print partial sheets of labels.

●

Do not use raised or metallic letterhead.

12 Chapter 2 Paper trays ENWW

Media type Do Do not

Heavy paper

Glossy or coated paper

●

Use only heavy paper that is approved for use in inkjet printers and meets the weight specifications for this product.

●

Use only glossy or coated paper that is approved for use in inkjet printers.

●

Print on the correct side of this type of paper.

●

Do not attempt to duplex print on this type of paper.

●

Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product.

●

Do not use glossy or coated paper designed for use in laser products. Using laser printer glossy media can result in ink puddling on the page and covering the internal parts of the product.

●

Printing on the incorrect side of this type of paper can lead to puddling and product contamination from excess ink.

●

Duplex printing on this type of paper can lead to smearing and product contamination.

ENWW Understand paper use 13

Configure trays for paper type and size

By default, the product pulls paper from Tray 2. If Tray 2 is empty, the product pulls paper from Tray 1, or Tray 3 if it is installed. Configuring a tray on this product changes the speed settings to obtain the best print quality for the type of paper that you are using. If you are using special paper for all or most print jobs on the product, change this default tray setting on the product.

The following table lists possible ways you can use the tray settings to meet your printing needs.

Paper use Configure the product Print

Load Tray 1 and one other tray with the same paper, and have the product pick paper from one tray if the other one is empty.

Occasionally use special paper, such as heavy paper or letterhead, from a tray that usually contains plain paper.

Frequently use special paper, such as heavy paper or letterhead, from one tray.

Load paper in Tray 1. No configuration is needed, if the default settings for type and size have not been changed.

Load special paper in Tray 1. From the software program print dialog,

Load special paper in Tray 1, and configure the tray for the paper type.

Configure a tray when loading paper

1. Load paper in the tray.

2. The tray configuration message displays on the product control panel.

3. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a

different paper size or type.

From the software program, print the job.

choose the paper type that matches the special paper loaded in the tray before sending the print job. Select Tray 1 as the paper source from the Paper Quality tab (Windows) or Paper Feed menu (Mac).

From the software program print dialog, choose the paper type that matches the special paper loaded in the tray before sending the print job. Select Tray 1 as the paper source from the Paper Quality tab (Windows) or Paper Feed menu (Mac).

4. Select the correct type and size, and then touch the OK button.

Configure a tray to match print job settings

1. In the software program, specify the source tray, the paper size, and the paper type.

2. Send the job to the product.

If the tray needs to be configured, a tray configuration message displays on the product control panel.

3. Load the tray with the specified type and size of paper, and then close the tray.

4. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a

different paper size or type.

5. Select the correct type and size, and then touch the OK button.

14 Chapter 2 Paper trays ENWW

Configure a tray by using the control panel

You can also configure the trays for type and size without a prompt from the product.

1. From the Home screen on the product control panel, scroll to and touch the Trays button.

2. Touch the line for the tray that you want to configure, and then touch the Modify button.

3. Select the paper type and size from the lists of options.

4. Touch the OK button to save your selection.

ENWW Configure trays for paper type and size 15

Load Tray 1 (multi-purpose tray on left side of the product)

1. Open Tray 1.

2. Pull out the tray extension.

3. Extend the paper guides fully and then load the

paper stack into Tray 1. Adjust the paper guides to the size of the paper.

NOTE: Place the paper into Tray 1 with the side

to be printed on face-down and the top of page on the side of the tray closest to the product.

16 Chapter 2 Paper trays ENWW

Load Tray 2 or optional Tray 3

1. Pull the tray out of the product.

2. Slide open the paper length and width guides.

3. Place the paper in the tray and make sure that it

is flat at all four corners. Slide the side paper width guides so that they align with the papersize marking in the bottom of the tray. Slide the front paper length guide so that it pushes the stack of paper against the back of the tray.

NOTE: Place the paper into the tray with the

side to be printed on face-up.

ENWW Load Tray 2 or optional Tray 3 17

4. Push down on the paper to make sure that the

paper stack is below the paper limit tabs on the side of the tray.

5. Slide the tray into the product.

NOTE: To close the tray, push in the middle or

with even pressure on both sides. Avoid pushing on one side only.

18 Chapter 2 Paper trays ENWW

3 Parts, supplies, and accessories

●

Order parts, accessories, and supplies

●

Replace the ink cartridges

For more information:

In the US, go to

Outside the US, go to product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ojcolorX555.

www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the

ENWW 19

Order parts, accessories, and supplies

Ordering

Order supplies and paper www.hp.com/go/suresupply

Order genuine HP parts or accessories

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter the

Parts and supplies

The following parts are available for the product.

Item Part number Cartridge number Description

Ink cartridges D8J10A HP 980A Standard-capacity black ink cartridge with HP Officejet

www.hp.com/buy/parts

product IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply Web site, which provides options for purchasing Original HP supplies.

pigment ink

D8J07A HP 980A Standard-capacity cyan ink cartridge with HP Officejet

pigment ink

D8J09A HP 980A Standard-capacity yellow ink cartridge with HP Officejet

pigment ink

D8J08A HP 980A Standard-capacity magenta ink cartridge with HP Officejet

pigment ink

Ink collection unit B5L09A HP Officejet Enterprise ink collection unit and duplex module

NOTE: For information about the yield for the cartridges, see www.hp.com/go/pageyield. Actual yield

depends on specific use.

Accessories

The following accessories are available for the product.

Item Part number Description

Paper-handling accessory B5L07A

Product cabinet and stand B5L08A HP Officejet Enterprise printer cabinet and stand

Network accessory J8029A HP NFC/Wireless Direct Accessory

USB cable 8121-0868 2-meter A-to-B cable

Optional Tray 3 is available for the X555dn model only. You cannot add a second 500-sheet tray to the X555xh model.

HP Officejet Enterprise 500-sheet paper tray (optional Tray 3)

20 Chapter 3 Parts, supplies, and accessories ENWW

Replace the ink cartridges

The product uses four colors and has a different ink cartridge for each color: yellow (Y), cyan (C), magenta (M), and black (K).

1. Open the ink cartridge door.

2. Push the old ink cartridge inward to unlock it.

3. Grasp the edge of the old ink cartridge and then

pull the cartridge straight out to remove it.

ENWW Replace the ink cartridges 21

4. Remove the new ink cartridge from the

packaging.

980

5. Do not touch the gold-colored metal contacts of

the ink cartridge. Fingerprints on the contacts can cause print-quality problems.

6. Insert the new ink cartridge into the product.

Push the cartridge until it “clicks” into place.

980

22 Chapter 3 Parts, supplies, and accessories ENWW

+ 72 hidden pages