All rights are reserved. No part of the
document may be photocopied,
reproduced, or translated to another
language without the prior written
consent of Hewlett-Packard Company.
Apple, the Apple logo, Mac, Mac
logo, Macintosh, and Mac OS are
trademarks of Apple Computer, Inc.,
registered in the U.S. and other
countries.
Publication number: C8373-90101
First edition: September 2002
Printed in U.S.A., Mexico, Germany,
Singapore, or China
®
Windows
ME®, Windows XP®, and Windows
2000® are U.S.-registered trademarks
of Microsoft Corporation.
Intel® and Pentium® are registered
trademarks of Intel Corporation.
, Windows NT®, Windows
notice
The information contained in this
document is subject to change without
notice and should not be construed as
a commitment by the Hewlett-Packard
Company.
Hewlett-Packard assumes no
responsibility for any errors
that may appear in this
document, nor does it make
expressed or implied warranty
of any kind with regard to this
material, including, but not
limited to, the implied
warranties of merchantability
and fitness for a particular
purpose.
The Hewlett-Packard Company shall not
be liable for incidental or
consequential damages in connection
with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.
Note: Regulatory information can be
found in the “Technical information”
section of the Support and
Specifications Booklet.
It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal
representative first.
• Governmental paper or
documents:
-Passports
- Immigration papers
- Selective service papers
- Identification badges, cards, or
insignias
• Governmental stamps:
- Postage stamps
- Food stamps
• Checks or drafts drawn on
Governmental agencies
• Paper currency, traveler’s checks,
or money orders
• Certificates of deposit
•Copyrighted works
safety information
Warning! To prevent
fire or shock hazard,
do not expose this
product to rain or
any type of moisture.
Always follow basic safety precautions
when using this product to reduce risk
of injury from fire or electric shock.
WARNING: potential shock
hazard
1 Read and understand all
instructions in the setup poster.
2 Use only a grounded electrical
outlet when connecting the unit to
a power source. If you do not
know whether the outlet is
grounded, check with a qualified
electrician.
3 Observe all warnings and
instructions marked on the
product.
4 Unplug this product from wall
outlets before cleaning.
5 Do not install or use this product
near water or when you are wet.
6 Install the product securely on a
stable surface.
7 Install the product in a protected
location where no one can step on
or trip over the line cord, and
where the line cord will not be
damaged.
8 If the product does not operate
normally, see the online
Troubleshoot in g help.
9 No operator-serviceable parts
inside. Refer servicing to qualified
service personnel.
Setup PosterThe Setup Poster provides instructions for setting up and
configuring your HP OfficeJet. Make sure you use the correct
poster for your operating system (Windows or Macintosh).
Product TourThe tour provides a brief introduction to the HP OfficeJet and
its capabilities, so you can start using it immediately. You
can take the tour immediately after installing the HP OfficeJet
software, or to take the tour at any time, do the following:
1Double-click the HP OfficeJet D Series shortcut on the
Windows desktop.
2In the HP Director, click Help, then choose Product
Tour.
3After the Product Tour dialog box appears, insert the
HP OfficeJet D Series CD-ROM into your computer’s
CD-ROM drive, and click Search.
User’s GuideThe onscreen User’s Guide provides detailed information on
using your HP OfficeJet and its features. It also provides
detailed information on topics ranging from paper types to
using other programs with your HP OfficeJet.
For Windows users: Go to the Director, click Help, and then
choose User’s Guide.
For Macintosh users: Go to the Director, click Tools, and then
choose View Onscreen Guide.
Reference GuideThis printed Reference Guide contains information on using
your HP OfficeJet and provides additional troubleshooting
assistance for the installation process.
Support and
Specifications
booklet
The printed Support and Specifications booklet provides
information for your HP OfficeJet, including how to order
supplies and accessories, technical specifications, support,
and warranty information.
XX
X
XX
XX
XX
1
hp officejet d series
helpdescriptionwin mac
Troubleshooting help To access troubleshooting information, go to the Director,
X
click Help, then choose Troubleshooting. Troubleshooting is
also available via the Help button that appears on some error
messages.
Internet help and
technical support
If you have Internet access, you can get help from the
HP website at:
XX
www.officejetsupport.com
The website also provides answers to frequently-asked
questions.
Readme fileAfter you install your software, you can access the Readme
XX
file from either the HP OfficeJet D Series CD-ROM or the
HP OfficeJet D Series program folder. To access the Readme
file, do the following:
For Windows: go to the Windows taskbar, click Start, point
to Programs or All Programs (XP), point to Hewlett-Packard,
point to HP OfficeJet D Series, and then choose View the
Readme File.
For Macintosh: go to the
HD:Applications:HP OfficeJet Software folder.
Dialog-box helpFor Windows: Clicking Help in a dialog box displays
X
information about options and settings within the dialog box.
To get help while working in a
dialog box, click
Help.
Accessories guideThe Accessories guide provides information on attaching
and setting up the HP 250-sheet plain paper tray, as well as
how to load paper into it. It also includes information about
the two-sided printing accessory.
2
XX
get help
tutorial
quick start
2
You can perform many functions using either the front panel or the
HP OfficeJet software.
Even if you do not connect your HP OfficeJet to a computer, you can use
the front panel to copy or print documents. You can change a wide variety
of settings using the front-panel buttons and menu system.
This brief tutorial teaches you how to use your HP OfficeJet to make a copy,
adjust copy settings, and change settings. This is not a comprehensive
tutorial; its purpose is to familiarize you with the front panel and the
different buttons. It should take about ten minutes to complete the tutorial,
after which you can experiment on your own.
We highly recommend that you take this tutorial
before you start using your HP OfficeJet for daily
tasks.
before you
begin
tutorial
Review the table of contents or the index to find out about the other frontpanel tasks covered in this Reference Guide.
Do the following:
•Follow the instructions in the Setup Poster to set up your HP OfficeJet.
You should install the HP OfficeJet software before connecting the
HP OfficeJet to the computer.
•Make sure paper is loaded in the main tray. If you need more
information, see load paper on page 15.
•Have available a color photograph or picture that is smaller than
Letter or A4 size. You will use this image for tutorial activities.
•Obtain a two or three-page document. You will use it for tutorial
activities.
3
hp officejet d series
l
l
front panel
features
Left side of the front pane
Use keypad to
enter numbers.
Access copy, scan, and
network settings options.
Choose the paper type and paper tray.
The front panel is divided into the following main regions:
•Keypad
•Shared buttons and front-panel display
•Copy area
•Scan area
•On button
Review the illustrations below and identify the location of the buttons on the
front panel. You will not use all of the front-panel features in the tutorial, but
you may find it helpful to note the locations of all the buttons.
Scroll through settings options.
Make two-sided copies.
Make brightness and contrast
adjustments when copying.
Front-panel display.
Select a currently
displayed menu item
or value.
Stop a job or exit a
menu.
Right side of the front pane
Choose the number of
copies.
Set the copy quality.
Start a copy.
4
Reduce or enlarge a copy.
Access special copy features, such as Fit
to Page, Mirror, MarginShift, or Poster.
Select a specific software
program to scan to, or a
computer, if on a network
Turn the HP OfficeJet on or off.
Start a scan.
quick start
hp officejet d series
make a copyFollow the instructions below to make a copy of your color photo or picture.
1Open the lid of your HP OfficeJet and place your picture face down
in the bottom-right corner of the scanner glass with the sides of the
picture touching the right and bottom edges.
Top edge of
original
enhance your
copy
tutorial
2In the Copy area of the front panel, press Start Copy, Color.
If you had wanted to save the picture to the computer, you would
have pressed Start Scan. For this tutorial, you will continue making a
copy.
The default is a single copy. Pressing the Start Copy, Color button on
the HP OfficeJet automatically prints one color copy of the picture on
the glass. If you had pressed the Start Copy, Black button, the
HP OfficeJet would have made a single grayscale copy of your color
picture.
1Without moving your photo or picture from the glass, press the
Number of Copies button two times until 2 Copies is showing.
2Press Start Copy, Black on the front panel.
The HP OfficeJet makes two black and white copies of your picture.
Notice that you did not have to do anything else but select the
number of copies and press a start key. Now you will change an
additional setting before making more copies.
3Press Number of Copies one more time to increase the copies to 3.
4Press the Reduce/Enlarge button.
Custom 100% appears in the front-panel display.
Use this option to reduce or enlarge your picture.
5
hp officejet d series
5Press 5 and then the 0 button on the keypad so that 50% appears,
then press Enter.
6Press Color on the front panel.
The HP OfficeJet prints three color copies of your picture, reduced by
50%.
If you do not do anything else with your HP OfficeJet, the settings that
you adjusted will return to their default settings within two minutes.
The number of copies returns to one and the copy percentage returns
to 100%.
7If you do not want to wait, press Cancel.
Next you will use one of the Special Features options to enlarge your
photograph.
8Press Special Features until Fit to Page appears.
9Press Enter.
10 Press Start Copy, Black or Start Copy, Color.
A copy of your picture is printed, which fills the whole page.
Next, you will review the automatic document feeder.
copy from the
automatic
document feeder
Your HP OfficeJet has an automatic document feeder (ADF), which you can
use to load multipl e orig inals for faster copying or scann ing. In the next part
of this tutorial, you are going to make a fast copy of your two or three-page
document.
1Remove the photo from the glass.
2Place the two or three originals face-up in the automatic document
feeder.
3Adjust the paper-width guide to fit the size of your original.
A message appears on the front-panel display indicating that the
originals are loaded.
4Press the Quality button until Fast is lit.
5Press Start Copy, Black or Start Copy, Color.
The documents are fed through the ADF and are quickly copied.
Next, you will review the Menu button.
6
quick start
hp officejet d series
l
menu button
review
The Menu button lets you enter the menu system that you use to change
copy settings, as well as perform maintenance and print reports.
1Press Menu.
The first submenu appears, which depends on what model of
HP OfficeJet you have.
2Press Menu repeatedly to view all the submenus.
The submenus are as follows:
– 1:Copy Setup
– 2:Print Report
– 3:Status and Maintenance
– 4:Network Setup (if network hardware is installed, advanced
users only)
Some options are available only on certain models of your
HP OfficeJet.
3Press Menu.
4Press 3, then press 1.
This selects Status and Maintenance, then selects the Check Ink Level.
The ink supply levels for both the black ink cartridge and the tri-color
ink cartridge appear in the front-panel display.
5Press Cancel to clear the front-panel display, if desired.
This concludes the brief tutorial.
Review the rest of this Reference Guide to find out how to make other
changes and use other features.
front panel overview
Left side of the front pane
front panel overview
2
31
6
4
85
7
7
hp officejet d series
l
Right side of the front pane
10
9
14
16
featurepurpose
1Keypad: use to enter numbers such as the quantity of copies or
percentages when reducing or enlarging.
2Menu: use to access the menu system. The menus that are available
depend which model of the HP OfficeJet you have. Menu options include;
Copy Setup, Print Report, Status & Maintenance, and Network Setup.
3Arrows: use to scroll through menu settings or through options within
settings.
4Enter: use to select or save the displayed setting.
5Two-Sided Copy: use to make hands-free two-sided copies. Available only
if you have the two-sided printing accessory and the automatic document
feeder (ADF).
6Tray Select/Paper Type: use to select the paper type. The main paper tray
supports plain paper and specialty papers. Use this button to select both
the paper type and the paper tray to use.
7Lighter/Darker: use to adjust the lightness and darkness of the copies you
make.
11
1213
15
17
8Cancel: use to stop a job, exit a menu, or exit button settings.
9Number of Copies: use to change the number of copies for this copy job.
This button can be used in conjunction with the arrow keys or the keypad
to make additional copies.
10Special Features: use to access options that let you reduce or enlarge to
a specified copy image size on paper loaded in the selected tray. The
options are Normal, Fit to Page, Which Size?, Poster, 2 on 1, MarginShift
and Mirror.
11Reduce/Enlarge: use to reduce or enlarge an original to a specified
image size on paper loaded in the selected tray. The original may be fed
from the automatic document feeder (ADF) or placed on the glass.
8
quick start
featurepurpose
12Scan To: use to access a list of software programs that an image can be
scanned to. You must configure the Scan To list using the HP OfficeJet
software on the PC prior to using this feature.
13On: turns the HP OfficeJet on and off.
14Quality: use to select the quality of the copy from Best, Normal, or Fast.
15Start Scan: use to start the scan of an original from the ADF or the glass
to the designated Scan To destination. If no change was made to the Scan
To destination, the image will be scanned to the HP Photo View Center
(Windows) or HP Scan Window (Macintosh) if the HP OfficeJet software
is installed.
16Start Copy - Black: use to start a black and white copy.
17Start Copy - Color: use to start a color copy.
use your hp officejet with a computer
If you installed the HP OfficeJet software on your computer according to the
Setup Poster, you can access all the features of the HP OfficeJet using the
HP Director.
hp officejet d series
review the
hp director
The HP Director is available through the desktop shortcut.
For Windows Users: Do one of the following:
•Double-click the HP OfficeJet D Series shortcut on the Windows
desktop.
•In the Windows taskbar, click Start, point to Programs or All
Programs (XP), point to Hewlett-Packard, choose HP OfficeJet
DSeries, then choose HP Director.
For Macintosh Users: Double-click the HP Director icon on the desktop.
See the HP OfficeJet D Series: onscreen User’s Guide for comprehensive
onscreen information about the Director.
For Windows Users: Go to the HP Director, click Help, and then choose
User’s Guide.
For Macintosh Users: Go to the HP Director, click Tools, and then choose
View Onscreen Guide.
The following figure shows some of the features available through the
HP Director for Windows.
use your hp officejet with a computer
9
hp officejet d series
8
7
the director for microsoft windows operating systems
featurepurpose
1Help: provides access to onscreen assistance in the form of an onscreen
User’s Guide, Troubleshooting, Product Tour, Director Help, and
information about your HP OfficeJet.
12
3
456
10
2Settings: displays dialog boxes that allow you to view or change various
settings for print, scan, copy, Director, and maintenance.
3Scan Picture: scans a picture and displays it in the HP Photo View Center
after first previewing it in the HP Image Viewer.
4Copy: displays the Copy dialog box where you can select the paper type,
number of copies, the color, the size, the Creative Copy features, and
start a copy.
5View Images: displays the Photo View Center, where you can view and
edit images, use creative printing, make and print a photo album, print
or e-mail an image, upload an image to the web, or save an image.
6Scan Document: scans the document and displays it in the HP Image
Viewer for previewing. After you accept the preview, the document is
scanned into the text editing program that you have set up.
7OfficeJetWeb: launches your browser and accesses the HP OfficeJet
website.
8Status: displays the status window.
quick start
hp officejet d series
The following figure shows some of the features available through the
HP Director for Macintosh. Consult the legend for a brief explanation of a
specific feature.
1
2
4
5
6
7
8
9
10
the director for macintosh, in os9 and osx
1
2
3
4
5
6
7
8
9
10
featurepurpose
1Workplace: displays the HP Workplace, where you can view thumbnails,
view and edit images, print single or multiple photos.
2Scan: scans a document or photo into the HP Scan Window, where you
can select a destination.
3Scan Chooser: provides a short cut to the chooser, where you can select
the HP OfficeJet D Series as the scanning device.
4Copy: copies in black and white or color.
5Email: scans a document or photo and attaches it to an e-mail message.
6OCR: scans a document and converts it to text for editing in a word
processor.
7Tools: accesses the Toolbox, which you can use to maintain and configure
the HP OfficeJet D Series.
8Customize: displays options for customizing the appearance and
functionality of the Director and scanning.
9Help: accesses Help for assistance with the HP OfficeJet software.
10About: accesses copyright information about the HP OfficeJet software.
use your hp officejet with a computer
11
hp officejet d series
hp officejet menu functions
Access Menu functions by pressing the corresponding numbers for each
menu option. For example: to set the language and country/region, press
Menu, then press 3 and 7. This automatically selects the Status and
Maintenance menu, then selects the Set Country and Language option.
1:Copy Setup4:Network
1:Enhancements
2:Paper Size
3:Color Intensity
4:Set Copy
Defaults
5:Restore Copy
Factory Settings
Press Menu to display the menu
functions.
Press or to move to the setting
you want.
Press
Enter to select the displayed
setting.
2:Print Report
1:Menu Settings
2:Self-Test Report
3:Status and
Maintenance
1:Check Ink
Level
2:Clean
PrintHeads
3:Align
PrintHeads
4:Perform Color
Calibration
5:Restore
Factory Defaults
6:Set Power
Save Mode Time
7:S e t Language
and Country
8:Set Beep
Vol ume
Setup
JetDirect
CFG IPX/SPX
CFG TCP/IP
CFG LINK
12
quick start
load originals and load
load originals
load originals on
the glass
paper
You can copy from originals loaded on the glass or in the automatic
document feeder. You can also print and copy onto a variety of paper
types, weights, sizes, and transparency films. It is important, however, that
you choose the right paper and make sure that it is loaded correctly and
not damaged.
Your HP OfficeJet provides two ways to load originals for copying and
scanning. You can do the following:
•Load originals on the glass
•Load originals in the automatic document feeder
You can copy or scan any original by placing it on the glass.
Many of the Special Features options, such as
Which Size? or Poster, will not work correctly if the
glass and lid backing are not clean. For more
information, see clean the glass and clean the lid
backing on page 35.
3
load originals
1Lift the lid and place the original face down on the glass in the
bottom-right corner with the sides of the originals touching the right
and bottom edges.
It is important to use the bottom-right corner when using the copy or
scan feature.
Tip! If you are copying from a transparency (that is, your
original is printed on transparency film), place a blank piece
of paper on top of the transparency.
13
hp officejet d series
Top edge of
original
2Close the lid.
load originals in
the automatic
document feeder
Your HP OfficeJet has an automatic document feeder (ADF), which you can
use to load up to 30 originals of the following paper types:
•Plain Paper
16 to 36 lb. long grain only
•Specialty Paper
– HP Premium Inkjet Paper
– HP Bright White Inkjet Paper
You can also use the ADF to load the following types of originals, but you
must load them one sheet at a time:
•Other specialty papers, such as glossy paper
•Overhead transparencies, such as HP Premium Inkjet Transparency
Media
•Photo paper, such as Kodak EktaColor Edge-5 (glossy)
•Real Estate paper (single sheet only)
1Place all originals in the ADF print side up.
2Adjust the paper-width guide to fit the size of your original.
A message appears on the display indicating that the originals are
loaded.
14
load originals and load paper
load paper
hp officejet d series
Following is the basic procedure for loading paper. There are specific
considerations for loading certain types of paper, transparency film, and
envelopes. After you review this procedure, see tips for loading other types of paper in the main tray on page 18 and load envelopes on page 17.
For best results, adjust the paper settings each time you change paper types
or paper sizes. For more information, see choose the paper tray and set the paper type on page 20.
If you have the HP 250-sheet plain paper tray, you can load paper into
both the main paper tray and the 250-sheet plain paper tray. If you have
the 250-sheet plain paper tray, you should use it for plain paper only.
Please refer to the Accessories guide that comes with the paper tray for
information about installing the tray, loading paper, and adjusting paperwidth and paper-length guides.
Caution! You must also have the two-sided printing
accessory installed to use the 250-sheet plain paper tray.
load paper
to load the main paper tray
1Lift the output tray up until it catches in the raised position, and slide
the paper-width and paper-length guides to their outermost positions.
15
hp officejet d series
2Tap the stack on a flat surface to align the edges of the paper, and
then check the paper for the following:
– Make sure it is free of rips, dust, wrinkles, and curled or bent
edges.
– Make sure all the paper in the stack is the same size and type,
unless you are working with photo paper.
3Insert paper into the main tray print-side down until it stops. If you are
using letterhead, insert the top of the page first.
Be careful not to use too much or too little paper. Check that the stack
of paper contains several sheets but is no higher than the top of the
paper-length guide.
16
4Slide the paper-width and paper-length guides in until they stop at the
edges of the paper. Make sure that the paper stack lies flat in the
main tray and fits under the tab of the paper-length guide.
5Lower the output tray.
6To prevent printed paper from falling off the tray, fully extend the
output-tray extender.
load originals and load paper
load envelopes
hp officejet d series
To load the 250-sheet plain paper tray
!Review the Accessories guide that came with the 250-sheet plain
paper tray for information on loading paper in this accessory.
Your HP OfficeJet provides two methods for working with envelopes. Do
not use shiny or embossed envelopes, or envelopes that have clasps or
windows.
•If you are printing one envelope, slide the envelope into the envelope
slot, which is located on the right side toward the back of the output
tray. Insert the envelope with the flap up and on the left, as shown in
the illustration. Slide the envelope on the top until it stops.
load envelopes
•If you are printing multiple envelopes, remove all paper from the main
tray, and then slide a stack of envelopes into the tray, with the
envelope flaps up and to the left (print-side down), until they stop.
17
hp officejet d series
Adjust the paper-width guide against the envelopes (be careful not to
bend the envelopes). Make sure the envelopes fit within the tray (do
not overload it).
Consult the help files in your word processing software for details on
how to format text for printing on envelopes.
tips for loading other types of paper in the main tray
The following table provides guidelines for loading certain types of paper
and transparency film. For best results, adjust the paper settings each time
you change paper types and paper sizes. For more information, see choose
the paper tray and set the paper type on page 20.
papertips
HP papers
Legal-size paperFully extend the paper-length guide and make sure that the main tray is
• HP Premium Inkjet Paper: Locate the gray arrow on the nonprinting
side of the paper, and then insert paper with the arrow side facing up.
• HP Premium or Premium Plus Photo Paper: Load the glossy (print) side
down. Always load at least five sheets of regular paper in the main
tray first, and then place the photo paper on top of the regular paper.
• HP Premium Inkjet Transparency Film: Insert the film so that the white
transparency strip (with arrows and the HP logo) is on top and is
going into the tray first.
• HP Iron-On T-shirt Transfers: Flatten the transfer sheet completely
before using it; do not load curled sheets. (To prevent curling, keep
transfer sheets sealed in the original package until you are ready to
use them.) Manually feed one sheet at a time, with the unprinted side
facing down (the blue stripe faces up).
• HP Greeting Cards, Glossy Greeting Cards, or Textured Greeting
Cards: Insert a small stack of HP greeting-card paper, with the printside down into the main tray until it stops.
• HP Restickable Inkjet Stickers: Place the sheets in the main tray, printside (sticker-side) down.
pushed all the way in.
Postcards
(only works with
printing)
18
Insert a stack of postcards with the print-side down into the main tray until
it stops. Line the postcards up on the right side of the main tray, slide the
width guide up against the left side of the cards, and then slide the
paper-length guide in until it stops.
load originals and load paper
papertips
Labels
• Always use letter-size or A4-size label sheets designed for use with
(works only with
printing)
• Fan the stack of labels to make sure none of the pages are sticking
• Place a stack of label sheets on top of standard paper in the main tray,
hp officejet d series
HP inkjet products (like Avery Inkjet Labels), and make sure that the
labels are not over two years old.
together.
print-side down. Do not insert labels one sheet at a time.
4” x 6” Photo paper
(works only with
printing)
Continuous (banner)
paper
(works only with
printing)
Insert the photo paper with the print-side down into the main tray until it
stops. Place the long edge of the photo paper against the right side of the
main tray, slide the paper-width guide up against the long edge of the
photo paper, and slide the paper-length guide in until it stops. If the photo
paper you are using has perforated tabs, load the photo paper so that the
tabs are closest to you.
Continuous banner paper is also known as computer or z-fold paper.
• Before loading banner paper, remove all other paper from the main
tray, then raise the output tray until it catches in the raised position.
Raise the output
tray until it stays in
the raised position.
Insert first edge of
paper into the
main tray.
• If you use non-HP banner paper, use 20-lb. paper and fan the paper
before loading it.
• Verify that the stack of banner paper contains at least five pages in
the stack.
• Carefully tear off the perforated edge strips from both sides of the
paper stack, if any, and unfold and refold the paper to make sure the
pages do not stick together.
• Put the paper in the main tray so that the unattached edge is at the top
of the stack. Insert the first edge into the main tray until it stops, as
shown in the illustration above.
tips for loading other types of paper in the main tray
19
hp officejet d series
choose the paper tray and set the paper type
If you want to use a different type of paper, such as photo paper,
transparency film, banner paper, or envelopes, simply load that paper in
the main tray. You should then change the paper type settings to ensure the
best print quality.
If you have installed HP 250-sheet plain paper tray, that paper tray is the
default paper tray that is used for copying. If you load a different type of
paper in the main paper tray, you need to not only change the paper type
settings, but also specify the paper tray to use.
Caution! You must also have the two-sided printing
accessory installed to use the 250-sheet plain paper tray.
You can change copy settings from the front panel or from the HP Director.
When you change settings using the front panel, the copy settings are reset
two minutes after the unit completes the copy.
HP recommends paper type settings according to the type of paper you’re
using. For more information, see recommended paper-type settings for copying in the onscreen User’s Guide.
1Press Tray Select/Paper Type.
If you have both paper trays, press Tray Select/Paper Type until the
desired paper tray is selected, indicated by the dot on the left.
2When copying from the main tray, press until the appropriate
paper type appears.
3Press Enter to choose the displayed paper type.
set the paper size
For more information, see adjust paper settings for printing in the onscreen
User’s Guide.
1Press Menu.
2Press 1, then press 2.
3Press until the desired size appears, then press Enter to select it.
learn more
See the load section in the onscreen User’s Guide to learn more about the
following:
•Recommended paper-type settings for printing
•Recommended paper-type settings for copying
20
This selects Copy Setup, then selects Paper Size.
load originals and load paper
use the scan features
Scanning is the process of converting text and pictures into an electronic
format for your computer. You can scan just about anything:
•Text documents
•Photos
•Magazine articles
•3D objects (be careful not to scratch the glass) to put into catalogs
and flyers
Because the scanned image or text is in an electronic format, you can bring
it into your word processor or graphics program and modify it to suit your
needs. You can do the following:
•Scan text from an article into your word processor and quote it in a
report, saving you a lot of retyping.
•Scan in a logo and use it in your publishing software, allowing you to
print business cards and brochures for yourself.
•Scan in photos and e-mail them to coworkers and friends, create a
photographic inventory of your office or home, or create an electronic
scrapbook.
To use the scan features, your HP OfficeJet and computer must be
connected and turned on. The HP OfficeJet software should also be
installed on your computer prior to connecting the computer to the
HP OfficeJet.
If your HP OfficeJet is connected to a network, you can scan to any of the
computers that are on the network from the front panel or computer. The
other computers on the network must also have the HP OfficeJet software
installed.
4
scan an original
scan an original
You can start a scan from your computer or from your HP OfficeJet.
21
hp officejet d series
to scan an original from your Windows computer
1Load your original on the glass or in the automatic document feeder
(ADF).
2Press Start Scan.
A scan of the original appears in the HP Image Viewer.
3In the HP Image Viewer, you can edit the scanned image. When you
have finished, click Accept.
The HP OfficeJet does a final scan of the original and sends the
image to the HP Photo View Center.
See the onscreen User’s Guide for more information about using the
HP Image Viewer.
to scan an original from your Macintosh computer
1Load your original on the glass or in the automatic document feeder
(ADF).
For more information, see load originals on page 13.
2Press Start Scan.
A scan of the original appears in the HP Scan Window.
3In the HP Scan Window, you can preview the image, change the
image type, and select a different destination. Select a destination,
then click Send Now!.
The HP OfficeJet does a final scan of the original and sends the
image to the HP Workplace.
See the onscreen User’s Guide for more information about using the
HP Workplace.
scan to a
different
software
program
22
If you prefer to scan your document to a software program other than the
HP Photo View Center or HP Workplace, you can choose a different
program from the Scan To list that appears in the front-panel display. The
HP OfficeJet scans the document, launches the selected software program,
and displays the scanned image in that program.
1Load your original.
For more information, see load originals on page 13.
2Press Scan to then press to scroll through the Scan To list until the
desired scan-to software program appears.
3If you have more than one computer networked to the HP OfficeJet,
you see a list of computers that have the HP OfficeJet software
installed on them. Press to scroll through the Scan To list until the
desired scan-to software program appears.
4Press Start Scan to begin the scan.
The HP OfficeJet scans your original and displays it in the selected
software program.
use the scan features
stop scanning
learn more
hp officejet d series
You can stop a scan by pressing the Cancel button located on the front
panel.
See the scanning section in the onscreen User’s Guide to learn more about:
•Scanning text
•Scanning from a software program
•Editing scanned images
•Changing scan settings
•Change the scan-to settings for scanning text or images
•Scanning to a brochure or flyer
stop scanning
23
hp officejet d series
24
use the scan features
use the copy features
The copy features let you do the following:
•Produce high-quality color and black-and-white copies using a variety
of paper types and sizes, including iron-on transfers.
•Reduce or enlarge the size of the copies you make from 25% to
400% of the copy’s original size. (Percentages may vary between
models.)
•Make the copy lighter or darker, adjust the color intensity, select the
number of copies, and specify the quality of the copies you make.
•Use special copying features to create a poster, make many sizes of
photos, make high-quality copies of photos using special photo
paper, or to create transparencies.
•Make two-sided copies or copy from two-sided documents.
make copies
You can make copies using the front panel of your HP OfficeJet or by using
the HP OfficeJet software on your computer. Many copy features are
available using either method. However, you may find that the software
offers easier access to special copy features.
All copy settings that you select on the front panel are reset two minutes
after the HP OfficeJet completes the copy, unless you save the settings as
the default settings. For more information, see change settings for all copy
jobs in the onscreen User’s Guide.
5
make a copy1Load your original on the glass or in the automatic document feeder
(ADF).
2Press Start Copy, Black or Start Copy, Color.
make copies
25
hp officejet d series
increase copy
speed or quality
reduce or
enlarge a copy
The HP OfficeJet provides three options that affect copy speed and quality.
•Best produces the highest quality for all paper and eliminates the
banding (striping) effect that sometimes occurs in solid areas. Best
copies more slowly than the other quality settings.
•Normal delivers high-quality output and is the recommended setting
for most of your copying. Normal copies faster than Best.
•Fast copies faster than the Normal setting. The text is of comparable
quality to the Normal setting, but the graphics may be of lower
quality. Using Fast also cuts down on the frequency of replacing your
ink cartridges, because it uses less ink.
1Load your original on the glass or in the ADF.
2Press Quality until the green light in front of the desired quality is lit.
3Press Start Copy, Black or Start Copy, Color.
You can reduce or enlarge a copy of an original using either the Reduce/
Enlarge button or the Special Features buttons. This section explains the
Reduce/Enlarge features only.
For more information about Special Features options, see perform special
copy jobs on page 28 for information about using Fit to Page, Which Size?,
Poster, 2 on 1, Margin Shift, or Mirror.
1Press Reduce/Enlarge to choose one of the following:
– Custom 100%— lets you enter the percentage to reduce or
enlarge your copy.
– Full Page 91% — lets you reduce an original to 91% of its
original size, which prevents cropping that may occur if you make
a full-size (100%) copy.
– Legal/Letter 72% — reduces an original to 72% of its original
size, which lets you copy a legal-sized original to letter-sized
paper.
2If you are using the Custom option, press or to reduce or
enlarge the copy.
You can also enter a number using the keypad.
3Press Start Copy, Black or Start Copy, Color.
make copies
lighter or darker
26
Use Lighter/Darker to adjust the lightness and darkness of the copies you
make.
1Press Lighter/Darker.
2Press to lighten the copy or to darken it.
The circle moves to the left or right, depending on the button you
press.
3Press Start Copy, Black or Start Copy, Color.
use the copy features
hp officejet d series
change color
intensity
enhance text
sharpness and
photo colors
You can adjust color intensity to make colors on your copy more vivid or
more subtle.
1Press Menu.
2Press 1 and then press 3.
This selects Copy Setup, and then selects Color Intensity.
3Press to make the image more pale or to make the image
more vivid.
The range of color intensity values appears as a circle on a scale on
the front-panel display.
4Press Start Copy, Black or Start Copy, Color.
Use Text enhancements to sharpen edges of black text. Use Photo for
photographs or pictures to enhance light colors that may otherwise appear
white.
Text enhancement is the default option. You can turn off Text enhancement
by selecting Photo or None if the following occur:
•Stray dots of color surround some text on your copies.
•Large, black typefaces look splotchy (not smooth).
•Thin, colored objects or lines contain black sections.
•Horizontal grainy or white bands appear in light- to medium-gray
areas.
1Press Menu.
2Press 1, then press 1.
This selects Copy Setup, and then selects Enhancements.
3Press until the desired enhancement (Text, Photo, Text and Photo,
or None) appears.
4Press Start Copy, Black or Start Copy, Color.
set the number
of copies
change settings
for all copy tasks
make copies
You can set the number of copies using the front panel.
1Press Number of Copies.
2Press until the desired number of copies appear, or use the
keypad to enter the desired number of copies.
3Press Start Copy, Black or Start Copy, Color.
Save the copy settings you use most often by setting them as the default.
This includes changes to Copy Setup options in the menu system, as well as
other Copy area settings.
1Make any desired changes to the Copy Setup options.
2Make any desired changes to the button settings in the Copy Area.
3Press Menu.
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hp officejet d series
4Press 1, then press 4.
This selects Copy Setup, and then selects Set Copy Defaults.
Your settings are saved.
perform special copy jobs
In addition to supporting standard copying, your HP OfficeJet can also do
the following:
•copy a photo
•fit a copy to the page
•print several copies on one page
•print two originals on one page
•shift image to increase the margin
•make two-sided copies
•make a poster
•prepare a color t-shirt transfer
copy a photo1Load the photo on the glass.
2If you are using photo paper, you must load it in the main paper tray.
If you have the HP 250-sheet plain paper tray, do not load photo
paper into that tray.
3Press TraySelect/Paper Type until the Upper Tray is selected, as
shown by the dot.
If you do not have the HP 250-sheet plain paper tray, the upper tray
(main tray) is selected by default.
4When Upper Tray is selected, press until the desired photo paper
option appears, then press Enter to select it.
For more information, see recommended paper-type settings for
copying in the onscreen User’s Guide.
fit a copy to the
page
28
Tip! To enlarge a photo automatically to a full page, press
Special Features until Fit to Page appears, then press Enter.
For more information, see below.
5Press Menu.
6Press 1, then press 1 again.
This selects Copy Setup, and then selects Enhancements.
7Press until Photo appears, then press Enter to select it.
8Press Start Copy, Black or Start Copy, Color.
Use Fit to Page when you want to automatically enlarge or reduce your
original to fit the paper size you have loaded.
use the copy features
hp officejet d series
l
Tip! Make sure that the glass is clean and the original has
been placed in the bottom-right corner of the glass. You
cannot use the automatic document feeder (ADF) for this
feature.
print several
copies on one
page
Original
Fit to Page
1Load the original on the glass.
2Load the appropriate paper.
3Press Special Features until Fit to Page appears.
4Press Enter.
5Press Start Copy, Black or Start Copy, Color.
You can place multiple copies of an original on one page by selecting a
photo size and then selecting the number of copies you want.
There are several common photo sizes available from the Which Size?
option, which you access from the Special Features button. After you select
one of the available sizes, you may be prompted to select the number of
copies that can be placed on the page if there is room for more than one.
Origina
Copy
perform special copy jobs
1Load the original on the glass.
2Load the appropriate paper in the main tray.
3Press Special Features until Which Size? appears.
4Press until the desired photo size appears, then press Enter.
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hp officejet d series
l
5When How Many? appears, press to select the number of images
that will fit on a page.
Some larger sizes do not prompt you for a number of images.
6Press Enter to select the number of photos you want to appear on a
page.
7Press Start Copy, Black or Start Copy, Color.
Tip! If the number of copies of the photo on a single page
does not come out as expected, try turning the original on the
glass 90 degrees and start the copy again.
print two
originals on one
page
You can print two different letter- or A4-sized originals on one page using
the 2 on 1 feature. The copied images will appear side by side on the page
in a landscape format. You can use the automatic document feeder (ADF)
to load the originals or place them directly on the glass.
You cannot collate when making a 2 on 1 copy. Clipping may occur with
legal-size originals.
This feature can be used with the Two-Sided Copy button to make 2 on 1,
two-sided copies. See make two-sided copies on page 31.
Two Ori ginalsTwo origina
s on one page
1Place the first original on the glass. If you are using the ADF, load
both originals there.
2Press Special Features until 2 on 1 59% appears, then press Enter.
3Press Start Copy, Black or Start Copy, Color.
4If you placed your first original on the glass you will be prompted to
Place 2nd original on glass, then press Enter.
shift image to
increase the
margin
30
The Ma rginShift feature lets you s hift the image to the left or right to incre ase
the margin for binding. You can also adjust the reduction/enlargement
percentage in this mode by entering a number on the numeric keypad.
use the copy features
hp officejet d series
l
make two-sided
copies
Origina
MarginShift
1Load the original on the glass or in the ADF.
2Press Special Features until MarginShift 100% appears.
3Press or to shift the margin to the left or to the right.
Each step is a ¼-inch (6.35 mm) shift.
4If you wish to change the reduction/enlargement percentage as well,
enter a number using the keypad, then press Enter.
Tip! If you do not wish to change the reduction/enlargement
percentage, press Enter after you have selected the amount
of MarginShift you want.
5Press Start Copy, Black or Start Copy, Color.
The Two-Sided Copy button on the front panel lets you automatically make
two-sided copies from single-sided or double-sided originals that are letteror A4-sized.
perform special copy jobs
You can make two-sided copies automatically only if
your HP OfficeJet has an HP two-sided printing
accessory. The two-sided printing accessory is standard
equipment with some models or can be purchased
separately.
1Load your letter- or A4-sized originals in the ADF.
You cannot make two-sided copies from legal-sized originals loaded
in the automatic document feeder (ADF).
2Press the Two-Sided Copy button.
3Choose one of the following by pressing until the desired setting
appears and then press Enter.
– 1-sided original, 1-sided copy
This option produces a standard single-sided copy from a
single-sided original.
– 1-sided original, 2-sided copy
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hp officejet d series
l
This option takes 2 single-sided originals and produces a
two-sided copy.
– 2-sided original, 1-sided copy
This option produces single-sided copies of a two-sided original.
– 2-sided original, 2-sided copy
This option produces a two-sided copy from a two-sided original.
4Press Start Copy, Black or Start Copy, Color.
make a posterWhen you use the Poster feature you divide your original into sections, then
enlarge the sections so you can assemble them into a poster.
Origina
Tip! You can print a poster from a file on your computer. For
more information, see print a poster in the onscreen User’s
Guide.
Poster
1Load the original on the glass.
Tip! You cannot use the automatic document feeder (ADF)
when making a poster.
2Load the appropriate paper in the main tray.
3Press Special Features until Poster appears.
The option Poster 2 pages Wide appears by default.
4Press to select how wide you want the poster to be.
5Press Enter to confirm your selection.
6Press Start Copy, Black or Start Copy, Color.
32
Tip! After you select the poster width, the HP OfficeJet adjusts
the length automatically to maintain the proportions of the
original. If the original cannot be enlarged to the selected
poster size, an error message appears that tells you the
number of pages wide that are possible. Select a smaller
poster size and make the copy again.
use the copy features
hp officejet d series
l
prepare a color
t-shirt transfer
Use the Iron-On feature to reverse text and images so that they appear
backwards. After you iron a transfer onto a T-shirt, the picture appears
properly on the shirt.
Origina
Tip! We recommend that you practice applying a T-shirt
transfer on an old garment first.
Iron-On
1Load the original on the glass or in the ADF.
2Load the T-shirt transfer paper in the main tray.
3Press TraySelect/Paper Type until the Upper Tray is selected.
4Press until Iron-On appears and then press Enter to select it.
Selecting this option automatically activates the Mirror function.
5Press Start Copy, Black or Start Copy, Color.
stop copying
learn more
stop copying
!To stop copying, press Cancel on the front panel.
See the copy section in the onscreen User’s Guide to learn more about the
following:
•Perform special copying
•Change color intensity
•Enhance text sharpness and photo colors
•Change settings for copying
33
hp officejet d series
copy setup menu options
The following options are available in the Copy Setup menu.
Copy Setup
1:Enhancements
2:Paper Size
3:Color Intensity
4:Set Copy
Defaults
5:Restore Copy
Factory Settings
Press Menuto display the Copy Setup options.
Press
Press
and to move to the setting you want.
Enter to select the displayed setting.
34
use the copy features
maintain your
hp officejet
clean the glass
6
This section provides instructions for keeping your HP OfficeJet in top
working condition. Perform these maintenance procedures as necessary.
Dirty glass, from fingerprints, smudges, hair, and so on, slows down
performance and affects the accuracy of special features such as Fit to Page
and Copy.
1Turn off the unit, unplug the power cord, and raise the lid.
2Clean the glass with a soft cloth or sponge slightly moistened with a
nonabrasive glass cleaner.
Caution! Do not use abrasives, acetone, benzene, or carbon
tetrachloride on the glass; these can damage it. Do not place
liquids directly on the glass. They may seep under it and
damage the unit.
3Dry the glass with a chamois or cellulose sponge to prevent spotting.
clean the lid backing
Minor debris can accumulate on the white document-backing located
underneath the unit’s lid.
1Turn off the unit, unplug the power cord, and raise the lid.
2Clean the white document-backing with a soft cloth or sponge slightly
moistened with a mild soap and warm water.
3Wash the backing gently to loosen debris; do not scrub the backing.
4Dry the backing with a chamois or soft cloth.
Caution! Do not use paper-based wipes as th ese may scratch
the backing.
5If this does not clean the backing well enough, repeat the previous
steps using isopropyl (rubbing) alcohol, and wipe the backing
thoroughly with a damp cloth to remove any residual alcohol.
clean the glass
35
hp officejet d series
clean the exterior
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the
case. The interior of the unit does not require cleaning. Keep fluids away
from the interior of the unit as well as the front panel.
install the automatic document feeder tray
If you remove the automatic document feeder tray for any reason, you can
replace it easily. Use the illustration below, and make sure the tray snaps
into place.
work with printheads and ink cartridges
As you discovered when you installed your HP OfficeJet, the ink delivery
system consists of both ink cartridges, which contain the ink, and
printheads, which control the print quality. To ensure the best print quality
from your HP OfficeJet, you will need to perform some simple maintenance
procedures, and when prompted by a front-panel message, replace the ink
cartridges or printheads.
print a self-test
report
36
If you are experiencing problems wit h printing, before cleaning or replacing
the ink cartridges or printheads, you should print a self-test report. This
report provides useful information about both your ink cartridges and your
printheads, including status information, installation and expiration dates,
and ink levels. It is useful to know the ink cartridge expiration dates, so you
can purchase replacements before that date.
1Press Menu.
2Press 2, and then press 2.
This selects the Print Report menu, then selects Self-Test Report.
A self-test report is printed for your HP OfficeJet, which may indicate
the source of any problems you may be having. For example, you may
notice that one color does not print evenly across the page, which may
indicate a problem with the corresponding printhead.
maintain your hp officejet
hp officejet d series
check the ink
level
perform color
calibration
handle
printheads
An easy way to check the ink supply level can be done from the front panel.
1Press Menu.
2Press 3, then press 1.
This selects the Status and Maintenance menu, then selects the Check
Ink Level option.
A message in the front-panel display lets you know how much ink you
have left, for both black and tri-color ink cartridges.
3Press Cancel to exit the menu.
The Color Calibration option prints out a report that lets you manually
improve your color printing or copying. You should perform this procedure
only if you see problems with color tints, such as noticeably incorrect flesh
tones.
1Press Menu.
2Press 3, then press 4.
This selects the Status and Maintenance menu, then selects the Perform
Color Calibration option.
A Color Calibration report is printed.
3Follow the instructions on the report to determine the correct Color
Patch Number.
4At the prompt on the front-panel display, enter the Color Patch
Number, then press Enter.
Before you replace or clean a printhead, you should know the part names
and how to handle the printhead.
Printhead handle
Ink nozzles
Do not touch the copper contacts, the ink nozzles, or the printhead tower.
work with printheads and ink cartridges
Printhead tower
Copper contacts
Plastic tape
37
hp officejet d series
verify a
printhead needs
to be replaced
If a printhead error message appears on the front-panel display, verify that
the printhead needs to be replaced.
1Turn the unit off and then turn it on.
If the error message still appears, continue with the following steps.
2Open the print-carriage access door by lifting the handle until the
door locks into place.
The print carriage moves to the center of the unit.
3After the print carriage stops moving, release the gray print carriage
latch and then lift the print carriage to access the printheads.
38
4Remove the old printhead by lifting the printhead handle and pulling
upward.
maintain your hp officejet
hp officejet d series
Pull the printhead handle upward
5If there is plastic tape on the failed printhead, remove the plastic tape.
6Push the failed printhead firmly down into the appropriate slot using
the printhead handle. Do not touch the printhead tower, and do not
remove the printhead handle.
7Move the print carriage latch down, and make sure the loops catch
the hooks. Snap the latch into place, then close the print carriage
access door.
8If the error message still appears, remove and reinsert the printhead
again and close the print carriage access drawer.
9If the error message still appears, replace the printhead as described
in the following section.
replace the
printheads
If you experience print quality issues that cannot be resolved by cleaning
your printheads and you have verified that the printheads need to be
replaced, you may need to replace them. You may also see front-panel
display messages that indicate when individual printheads need to be
replaced.
See the Support and Specifications booklet for information on ordering
replacement printheads.
1Turn on the unit, then open the print-carriage access door by lifting the
handle until the door locks into place.
The print carriage moves to the center of the unit.
work with printheads and ink cartridges
39
hp officejet d series
2After the print carriage stops moving, release the gray print carriage
latch and then lift the print carriage to access the printheads.
40
Caution! To avoid damaging the printer, remove a printhead
only when a replacement is available. If a printhead is
removed without being replaced:
– Close the print carriage and the print-carriage access door.
– Replace the printhead within 24 hours.
– Never remove an ink cartridge and a printhead at the same time.
3Remove the old printhead by lifting the printhead handle and pulling
upward.
Pull the printhead handle upward
maintain your hp officejet
hp officejet d series
4Remove the new printhead from its packaging and, being careful to
touch only the black plastic, gently remove the plastic tape.
Caution! Do not touch the copper contacts, the printhead
tower, or the ink nozzles.
Printhead tower
Copper contacts
Ink nozzles
removing the plastic tape from the printhead
Plastic tape
5Match the color on the top of the printhead to the color on the
printhead carriage.
6Push the new printhead firmly down into the appropriate slot using the
printhead handle. Do not touch the printhead tower, and do not
remove the printhead handle.
7Move the print carriage latch down, and make sure the loops catch
the hooks. Snap the latch into place, then close the print carriage
access door.
8After the message appears in the front-panel display, press Enter to
align the printheads.
A page prints to confirm alignment. You can discard or recycle this
page. If the page does not appear, see the Troubleshooting help,
which you access from the HP Director.
handle ink
cartridges
work with printheads and ink cartridges
Before you replace or clean an ink cartridge, you should know the part
names and how to handle them.
41
hp officejet d series
Release button
Copper
contacts
Plastic tape
Do not touch the copper contacts, and hold the
cartridge away from you as you remove the plastic
tape so the ink does not spill on you or your clothing.
replace the ink
cartridges
Front-panel display messages appear under the following conditions to let
you know that you should replace your ink cartridges.
•Low ink levels
•Ink cartridges are approaching their expiration dates
Caution! If you ignore the messages and do not replace the
ink cartridges, eventually the HP OfficeJet will stop working
completely to avoid damaging the printheads.
See the Support and Specifications booklet for information on ordering
replacement ink cartridges.
1Turn on the unit, then open the print-carriage access door by lifting the
handle until the door locks into place.
The print carriage moves to the center of the unit.
42
2After the carriage stops moving, press the gray button to release the
ink cartridge, then pull it up and out of its slot.
maintain your hp officejet
hp officejet d series
Caution! To avoid damaging the printer, remove an ink
cartridge only when a replacement is available. If an ink
cartridge is removed without being replaced:
– Close the print carriage and the print-carriage access door.
– Replace the ink cartridge within 24 hours.
– Never remove an ink cartridge and a printhead at the same time.
3Remove the new ink car tridge from its packaging and, being careful to
touch only the black plastic, gently remove the plastic tape.
Caution! Hold the cartridge away from you as you remove
the plastic tape so the ink does not spill on you or your
clothing.
Caution! Do not touch the copper contacts.
4Push the new ink cartridge firmly down into the appropriate slot until it
clicks into place.
Note the color bars on the print carriage.
The ink-cartridge label should be face-up after the cartridge is
inserted.
work with printheads and ink cartridges
43
hp officejet d series
Color bars
place the ink cartridges into their respective slots on the left and right
5Close the print-carriage access door.
align the
printheads
clean the
printheads
The HP OfficeJet prompts you to align the printheads every time you install
or replace a printhead or ink cartridge. Aligning the printheads ensures
high-quality output.
To align the printheads after the message appears on the display, press
Enter on the front panel.
To align the printheads at any other time do the following:
1Press Menu.
2Press 3, then press 3.
This selects the Status and Maintenance menu, then selects the Align
PrintHeads option.
A page prints to confirm printhead alignment. You can either discard
or recycle this page. If the page does not appear, see the
Troubleshooting help, which you access from the HP Director.
Use this feature when the Self-Test Report shows streaking or white lines
through any of the colored bars. Do not clean printheads unnecessarily. This
wastes ink and shortens the life of your printheads.
1Press Menu.
2Press 3, then press 2.
This selects the Status and Maintenance menu, then selects the Clean
PrintHeads option.
If copy or print quality still seem poor after you clean the printheads,
replace the printhead that is affected.
clean the ink
cartridge
contacts
44
Clean the ink cartridge contacts only if you get repeated front panel
messages prompting you to check a cartridge after you already have.
Caution! Do not remove both ink cartridges at the same time.
Remove and clean them one at a time.
maintain your hp officejet
hp officejet d series
Make sure you have the following materials available:
•A clean, lint-free cloth
•Distilled, filtered, or bottled water (do not use tap water, as it may
contain contaminants that can damage the printheads)
Caution! Be careful not to get ink on your hands or clothing.
1Turn the unit on and open the print-carriage access door.
The print carriage moves to the center.
2After the print carriage has moved to the center, unplug the power
cord from the back of the unit.
Warning! It is very important that you disconnect the
printer from its electrical power source before touching
the ink cartridge contacts. Electrical shock or severe
damage to the printer can occur if you touch the contacts
while there is electrical power to the printer. Do not use
the On button to turn the printer off.
3Press the gray button to release the ink cartridge, then pull it up and
out of its slot.
4Inspect the ink cartridge contacts and the contacts inside the ink
cartridge socket for ink and debris buildup.
5Clean any visible ink deposits with a clean, soft, lint-free cloth.
If necessary, moisten the cloth with one drop of water.
6Place the ink cartridge back into the holder.
7Repeat if necessary for the other ink cartridge.
8Close the door and plug in the unit.
Because you removed an ink cartridge from its holder, the HP OfficeJet
needs to align the printheads.
9After the message appears in the front-panel display, press Enter to
align the printheads.
A page is printed to confirm alignment.
work with printheads and ink cartridges
45
hp officejet d series
clean the
printhead
contacts
Clean the printhead copper contacts only if you get repeated front panel
messages prompting you to check a printhead after you already have.
Caution! Do not remove all printheads at the same time.
Remove and clean them one at a time.
Make sure you have the following materials available:
•A clean, lint-free cloth
•Distilled, filtered, or bottled water (do not use tap water, as it may
contain contaminants that can damage the printheads).
Caution! Be careful not to get ink on your hands or clothing.
1Turn the unit on and open the print-carriage access door.
The print carriage moves to the center.
2After the print carriage has moved to the center, unplug the power
cord from the back of the unit.
Warning! It is very important that you disconnect the
printer from its electrical power source before touching
the printhead contacts. Electrical shock or severe
damage to the printer can occur if you touch the contacts
while there is electrical power to the printer. Do not use
the On button to turn the printer off.
3Release the gray print carriage latch and then lift the print carriage to
access the printheads.
4Remove the printhead by lifting the printhead handle and pulling
upward.
5Inspect the copper contacts and the contacts inside the printhead
socket for ink and debris buildup.
6Clean any visible ink deposits with the clean, soft, lint-free cloth.
If necessary, moisten the cloth with one drop of water.
Caution! Clean only the copper contacts in the front of the
printhead, and wipe upwards only. Do not clean the ink
nozzles on the under side of the printhead. They can become
damaged or clogged by this type of cleaning.
46
maintain your hp officejet
hp officejet d series
Do not touch the printhead
tower.
Do not touch the
ink nozzles on the
underside of the
printhead.
Clean only the copper
contacts in the front of the
printhead.
Clean only the copper
contacts in the back of the
print carriage.
7Place the printhead back into the holder.
8Repeat cleaning of other printheads, if necessary.
9Move the print carriage latch down, and make sure the loops catch
the hooks. Snap the latch into place, then close the print-carriage
access door.
10 Close the door and plug in the unit.
After cleaning the contacts, you should align the printheads.
11 Press Menu.
12 Press 3, then press 3.
This selects the Status and Maintenance menu, then selects the Align
PrintHeads option.
A page prints to confirm printhead alignment. You can either discard
or recycle this page. If the page does not appear, see the
Troubleshooting help, which you access from the HP Director.
replacement
alternatives
To get the best performance from your HP OfficeJet, we recommend using
only genuine Hewlett-Packard supplies. See the Support and Specifications
booklet for information on ordering replacement ink cartridges and
printheads.
Caution! Damage that results from modifying or refilling HP
ink cartridges or the use of non-HP in k is specifically excluded
from the warranty coverage for the printer and printer
supplies.
work with printheads and ink cartridges
47
hp officejet d series
non-hp ink cartridges
The Ink Level Gauge may not work properly with a non-HP ink cartridge. If
you choose to print with a non-HP ink cartridge, you may not know when
the cartridge is running low or empty. Printing with an empty ink cartridge
may seriously damage the printheads.
Any damage resulting from the use of a non-HP ink cartridge is not the
responsibility of Hewlett-Packard.
refilled ink cartridges
To install a refilled HP ink cartridge, you must override the Ink Level Gauge.
override the ink
level gauge
Overriding the Ink Level Gauge disables the printer’s ink level tracking
feature, but allows you to use a refilled cartridge.
Caution! If you use the override sequence described below,
you will disable the Ink Level Gauge for your ink cartridge. If
you choose to continue printing with an ink cartridge that has
had its Ink Level Gauge disabled, you will not know when the
cartridge is running low or empty. Printing with an empty
cartridge may seriously damage your printheads. Damage
that results from continued use of an ink cartridge with a
disabled Ink Level Gauge is not the responsibility of
Hewlett-Packard. Damage that results from the use of non-HP
ink is not the responsibility of Hewlett-Packard.
The Ink Level Gauge is automatically reset when a different ink cartridge is
installed in the printer.
Overriding the Ink Level Gauge does not affect ink cartridge expiration
dates. The printer cannot use an expired ink cartridge.
Follow these steps to override the Ink Level Gauge:
to override the ink level gauge for the black ink cartridge
1Press and at the same time, then release.
2On the keypad, press in order, 7, 8, 9.
3When the prompt appears asking if you want to override the ink level
gauge, press 1 for Yes, or 2 for No.
to override the ink level gauge for the tri-color ink cartridge
1Press and at the same time, then release.
2On the keypad, press in order, 4, 5, 6.
3When the prompt appears asking if you want to override the ink level
gauge, press 1 for Yes, or 2 for No.
Always install an ink cartridge before performing an Ink Level Gauge
override.
48
maintain your hp officejet
restore factory defaults
You can restore the original factory settings to what they were when you
purchased your HP OfficeJet. Choosing to restore your factory defaults
restores all settings, except copy settings and date information.
You can perform this process from the front panel only.
1Press Menu.
2Press 3, then press 5.
This selects the Status and Maintenance menu, then selects the Restore
Factory Defaults option.
The factory default settings are restored.
set the language or country/region
Usually, the language and country or region are set when you install the
HP OfficeJet. If you need to reset either the country, region, or language,
use the following procedure.
Tip! If you accidentally choose the wrong language and are
unable to read the front-panel display, simply follow the first
3 steps using the keypad to choose the correct language. You
may also consider printing a Self-Test report to identify the
country and language that have been selected.
hp officejet d series
restore factory defaults
1Press Menu.
2Press 3, then press 7, then press Enter.
This selects the Status and Maintenance menu, then selects the Set
Country and Language option.
3To select the language, you can do the following:
– Press until the desired language appears.
– Wait until the desired language appears on the front panel
display.
4Enter the two-digit number corresponding to the language on the
keypad.
For example: for English, you would enter 11.
5After entering the language, you are prompted to confirm that the
language you selected is the one you want.
6Press 1 for Yes and 2 for No.
7After the language is selected, you are prompted with all the countries
or regions for that selected language.
49
hp officejet d series
8To select the country or region, you can:
– Press until the desired country or region appears.
– Wait until the desired country or region appears on the front panel
display.
9Enter the two-digit number corresponding to the country/region on the
keypad.
For example: for USA, you would enter 10.
10 After entering the country, you are prompted to confirm that the
country or region you selected is the one you want.
11 Press 1 for Yes or 2 for No.
You can confirm the country/region and language by printing a SelfTest Report.
12 Press Menu, press 2, and then press 2 to print the Self-Test report.
set the power save mode time
The bulb in your HP OfficeJet remains on for a specified period so that the
unit is immediately ready to respond to your request. When the HP OfficeJet
has not been used within that specified period, it turns the bulb off to
preserve power and displays Power Save On in the front-panel display. (You
can exit this mode by pressing any button on the front panel.)
Your unit is automatically set to enter power-save mode after 12 hours.
Follow these steps if you want the HP OfficeJet to enter this mode earlier.
1Press Menu.
2Press 3, then press 6.
This selects the Status and Maintenance menu, then selects the Set
Power Save Mode Time option.
3Press until the desired time appears, then press Enter.
50
maintain your hp officejet
maintenance menu options
hp officejet d series
2:Print Report
1:Menu Settings
2:Self-Test Report
Use Menu to display the Status and Maintenance
menu options.
Press and to move to the setting you want.
Press
Enter to select the displayed setting.
3:Status and
Maintenance
1:Check Ink
Level
2:Clean
PrintHeads
3:Align
PrintHeads
4:Perform Color
Calibration
5:Restore
Factory Defaults
6:Set Power Save
Mode Time
7:Set Lan g u a g e
and Country
8:Set Beep
Volume
maintenance menu options
51
hp officejet d series
52
maintain your hp officejet
additional setup
information
This section covers how to handle messages that may or may not appear
during installation, how to set up the connection between your computer
and your HP OfficeJet, and how to add and remove the HP OfficeJet
software. The standard installation instructions are provided in your Setup
Poster, which you should keep for later use.
For comprehensive information, see the fully-searchable onscreen User’s
Guide, which is accessible only if the software has been installed. To
access the guide for Windows, go to the Director, click Help, and then
choose User’s Guide.
To access the guide for Macintosh, go to the Director, click Tools, and then
choose View Onscreen Guide.
possible installation problems
If you follow the instructions in the Setup Poster correctly, you should not
have any problems with the installation of your HP OfficeJet. If you do not
follow the instructions, you may see any of the following problems:
If Microsoft’s New Hardware Found message does not appear
If you installed the HP OfficeJet software first as requested on the Setup
Poster, and you are a Windows 98/2000/ME/XP user, a series of
Microsoft New Hardware Found messages should have appeared on your
screen during software installation.
7
possible installation problems
53
hp officejet d series
If the Microsoft messages did not appear, try the following:
•Verify that you are using a high-speed (12 Mbps) USB cable and that
it does not exceed five meters in length (16.4 feet).
•Verify that the computer is USB-ready. For more information about
determining whether your computer is USB-ready, see your
computer’s documentation or check with the computer’s
manufacturer.
•Verify that the cable is plugged fully into your HP OfficeJet and
directly connected to the USB port on your computer. After the cable
is connected properly, turn your HP OfficeJet off and then on again.
•Turn your HP OfficeJet off and then on again, then restart your
computer.
•If the previous steps do not solve the problem, remove and reinstall
the software. For more information, see remove and reinstall your
hp officejet software on page 57.
If the New Hardware Message appears (Windows 98, 2000, XP, or ME)
If you set up your HP OfficeJet and connect it directly to your computer
before you install the software, you may encounter one of the following
messages:
54
To avoid errors, install the HP OfficeJet software before you connect the
HP OfficeJet to your computer. If one of the above messages appeared and
you clicked Next or OK, do the following:
1Press Esc to exit.
2Turn off your HP OfficeJet.
additional setup information
3Follow the software installation steps outlined in the Setup Poster that
came with your HP OfficeJet.
If the previous version installed message appears
If you receive a message that you have a previously installed version, you
will not be able to finish installing the HP OfficeJet software.
You will have to uninstall the previously installed version in order to install
the HP OfficeJet software.
If your computer is unable to communicate with your HP OfficeJet
If communication cannot be established between your computer and
HP OfficeJet (for example, the HP OfficeJet status icon has the yellow error
triangle), try the same tasks outlined under If Microsoft’s New Hardware
Found message does not appear on page 53.
connect your hp officejet to your computer
Your HP OfficeJet supports HOT Swapping, meaning you can connect to
the HP OfficeJet while the power is on at your computer and on the
HP OfficeJet.
This section covers the following topics:
•connect your parallel cable adapter
•setup for simple sharing
•connect your usb port
For more information about networking options and installation and
configuration issues, see the parallel cable adapter flyer or the HP JetDirect
200m print server connector booklet.
hp officejet d series
connect your
parallel cable
adapter
connect your hp officejet to your computer
Your HP OfficeJet can be connected to your computer with your parallel
printing cable and the parallel cable adapter.
Simply attach your parallel printing cable to the parallel cable adapter and
plug the parallel cable adapter into the port on the back of your
HP OfficeJet. The parallel cable adapter should click into place when
correctly attached.
55
hp officejet d series
Should you need to disconnect your parallel adapter
from the HP OfficeJet, press the buttons found on the top
and bottom of the adapter and pull the adapter straight
out. You may need to disconnect the power cord to
access the lower button on the adapter.
setup for simple
sharing
connect your usb
port
Your HP OfficeJet can be shared by two different computers by having both
computers connected directly to the HP OfficeJet. Both computers must have
the HP OfficeJet software installed. The list below shows the supported
combinations of communication between the HP OfficeJet and your
computers.
The following communication configurations can be used with your
HP OfficeJet:
•HP JetDirect 200m print server connector (network) and USB
(Windows and Macintosh)
•Parallel cable adapter (parallel) and USB (Windows only)
Simple Sharing is supported by connecting to the
HP OfficeJet in one of the following configurations:
HP OfficeJet to two Windows computers or HP OfficeJet
to two Macintoshes. You cannot mix platforms, that is,
you cannot connect the HP OfficeJet to both a Windows
computer and a Macintosh.
There can be up to 10 client computers on the network
portion of the 200m print server connector and USB
combination.
Connecting to your HP OfficeJet with USB is straightforward. Simply plug
one end of the USB cable into the back of your computer and the other in
the back of the HP OfficeJet.
56
what workswhat does not work
Plugging into the USB port on your
computer
Plugging into a powered hub that is
connected to the USB port on your
computer
Plugging into the USB port located
on the keyboard
Plugging into a non-powered USB
hub
additional setup information
AppleTalk is not supported.
connecting to the USB port on your computer
remove and reinstall your hp officejet software
Do not simply delete the HP OfficeJet program files from your hard drive.
Be sure to remove them properly using the uninstall utility provided in the
HP OfficeJet program group.
hp officejet d series
to uninstall from a Windows computer
1On the Windows taskbar, click Start, choose Programs or All
Programs (XP), choose Hewlett-Packard, choose HP OfficeJet
DSeries, then choose HP Uninstaller or Uninstall Software.
2Follow the directions on the screen.
3If you are asked whether you would like to remove shared files, click
No.
Other programs that use these files may not work properly if the files
are deleted.
4After the program finishes removing the software, disconnect your
HP OfficeJet, and restart your computer.
5To reinstall the software, insert the HP OfficeJet D Series CD-ROM into
your computer’s CD-ROM drive, and follow the instructions that
appear.
to uninstall from a Macintosh computer
1Double-click on Applications:HP All-in-One Software folder.
2Double-click on Uninstaller.
3Follow the directions that appear on the screen.
remove and reinstall your hp officejet software
57
hp officejet d series
learn more
See the additional setup information section in the onscreen User’s Guide
to learn more about:
•Set up your HP OfficeJet for network printing
•Understand point-and-print and peer-to-peer networks
•Set up the host
•Set up a point-and-print client
•Set up a peer-to-peer client (Windows 98 server to 2000 client)
58
additional setup information
index
Numerics
2 on 1 feature 30
250-sheet plain paper tray 8, 15, 17, 20
A
adjust settings
27
copy
align printheads 44
automatic document feeder
copy from
load originals in 14
use for two-sided copies 31
6
B
banner paper, tips on loading 19
best copy quality 26
buttons
8
cancel
front panel 4
keypad 8
lighter/darker 8, 26
menu 7, 8
number of copies 8, 27
quality 9, 26
reduce/enlarge 8, 26
scan to 9, 22
special features 8, 30, 32
start scan 9, 21
tray select/paper type 8, 33
two-sided copy 31
buttons
different destination 22
from front panel 21
stop 23
self-test report 36
set
country and language
number of copies 27
power save mode 50
settings
best copy quality
copy a photo 28
copy color intensity 27
copy defaults 27
21
49
26
index
61
hp officejet d series
copy quality
copy speed 26
country and language 49
darken a copy 26
enlarge a copy 26
fast copy quality 26
lighten a copy 26
normal copy quality 26
paper tray 20
power save mode 50
reduce a copy 26
save copy 27
text enhancement 27
setup
additional information
simple sharing 56
shift margins 30
software
introduction
remove and reinstall 57
special features 8, 30, 32
limitations 13
stickers, load 18
26
9
53
stop
copy
33
scan 23
supply, check ink level 37
T
text
enhance
transparency film
recommend choices
tips on loading 18
troubleshooting
remove and reinstall software
T-shirt transfer 33
load 18
tutorial 3
before you begin 3
front panel features 4
make a copy 5
two-sided copies 8, 31
27
15
U
USB cable installation 56
57
62
index
Visit the hp officejet information center
It has everything you need to get the most value from your HP OfficeJet.