HP Officejet 9100 series all-in-one
User’s Guide
Copyright information
© 2004 Copyright Hewlett-Packard
Development Company, L.P.
Edition 1, 3/2004
Reproduction, adaptations, or translation
without prior written permission is
prohibited except as allowed under
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Copyright (C) 1991-2, RSA Data Security,
Inc. Created 1991. All rights reserved.
License to copy and use this software is
granted provided that it is identified as the
"RSA Data Secu ri ty, Inc. MD4
Message-Digest Algorithm" in all material
mentioning or referencing this software or
this functio n .
License is also granted to make and use
derivative works provided that such works
are identified as "derived from the RSA
Data Security, Inc. MD4 Message-Digest
Algorithm" in all material mentioning or
referencing the derived work.
RSA Data Security, Inc. makes no
representations concerning either the
merchantability of this software or the
suitability of this software for any particular
purpose. It is provided "as is" without
express or implied warranty of any kind.
These notices must be retained in any
copies of any part of this documentation
and/or software.
Copy limitations
It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal representative
first.
• Governmental paper or documents:
- Passports
- Immigration papers
- Selective service papers
- Identification badges, cards, or
insignias
• Governmental stamps:
- Postage stamps
- Food stamps
• Checks or drafts drawn on
governmental agencies
• Paper currency, traveler’s checks, or
money orders
• Certificates of deposit
• Copyrighted works
Product restricted material
This HP product contains the following
material that might require special handling
at end-of-life:
• mercury in the fluorescent lamp in the
scanner (< 1.5 mg)
For recycling information, contact
http://www.hp.com/go/recycle, local
authorities, or the Electronics Industries
Alliance at http://www.eiae.org.
See Environmental sustainability program
for information about the HP environmental
sustainability program.
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®
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E
NERGY STAR
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HP-UX Release 10.20 and later and
HP-UX Release 11.00 and later (in both
32- and 64-bit configurations) on all
HP 9000 computers are Open Group UNIX
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®
, MS-DOS®, Windows
Windows NT
®
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®,
and
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is Pantone, Inc.'s
check-standard trademark for color.
®
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is a U.S. registered trademark of
Intel Corporation.
Secure Digital memory
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Computer, Inc.
®
UNIX
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Safety information
Always follow basic safety precautions
when using this product to reduce risk of
injury from fire or electric shock.
1 Read and understand all of the
instructions in the documentation that
comes with the product.
2 Use only a grounded electrical outlet
when connecting this product to a
power source. If you do not know
whether the outlet is grounded, check
with a qualified electrician.
3 Observe all warnings and instructions
that are marked on the product.
4 Before cleaning this product, unplug
the product from the wall outlets.
5 Do not install or use this product near
water, or when you are wet.
6 Install the product securely on a
stable surface.
7 Install the product in a protected
location where no one can step on or
trip over the line cord, and the line
cord cannot be damaged.
8 See Maintaining and troubleshooting
if the product does not operate
normally.
9 There are no user-serviceable parts
inside. Contact qualified service
personnel if service is required.
Contents
1 Getting starte d
Additional resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Learning about the features and configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Understanding the all-in-one parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Printing supplies area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2 Installing accessories
Installing the auto-duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing the HP Jetdirect print server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
HP Jetdirect print server capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installing the internal print server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Obtaining more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Installing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Installing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Turning on accessories in the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3 Using the all-in-one
Using the all-in-one modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Changing settings for the all-in-one . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Canceling jobs from the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the HP photo and imaging software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Differences in the software for the HP Officejet 9100 series all-in-one . . . . . . . . . . . . 35
Opening the HP photo and imaging software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Typing numbers and text on the control-panel keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Loading the originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Loading an original in the automatic document feeder (ADF) . . . . . . . . . . . . . . . . . . . 37
Loading an original on the scanner glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Loading the print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Tips for loading the media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Loading the media in tray 1 or tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Selecting the trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Choosing the print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Supported media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Supported media types and weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Recommended HP media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Minimum margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Guidelines for storing media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using special media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using cards and envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using custom-size media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using photo paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Printing on both sides of the page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Setting up speed-dial entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Setting up fax numbers as speed-dial entries or groups . . . . . . . . . . . . . . . . . . . . . . . 52
ENWW Contents 3
Setting up e-mail addresses as speed-dial entries or groups . . . . . . . . . . . . . . . . . . . 53
Setting up network folders as speed-dial entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Printing and viewing a list of speed-dial entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Printing a speed-dial template for the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . 56
4Printing
Printing through the printer drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Changing common settings for a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Setting defaults for all print jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Performing duplexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Performing automatic duplexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Performing manual duplexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
5 Copying
Making copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Changing common settings for a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Setting defaults for all copy jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Restoring copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Using special copy features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Copying more than one original onto one page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Shifting the image to increase the margin for binding . . . . . . . . . . . . . . . . . . . . . . . . . 67
Making a poster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Cloning several copies of an image on a page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Creating a mirror image of an original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Using presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
6 Sending scans
Sending scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Sending scans to a network folder (network connection) . . . . . . . . . . . . . . . . . . . . . . 71
Sending scans to a program on a computer (direct connection) . . . . . . . . . . . . . . . . . 72
Sending scans as e-mail attachments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Sending a scan from a TWAIN-compliant or a WIA-compliant program to a computer on the
network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Changing common settings for a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Setting defaults for all scan jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Using optical character recognition (OCR) software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
7 Using me mo ry car d s
Inserting and removing a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Saving photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Saving photos to a network folder (network connection). . . . . . . . . . . . . . . . . . . . . . . 79
Saving photos to a computer (direct connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Viewing and editing image files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Sending photos as e-mail attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Printing from a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Printing a proof sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Printing photos from the control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Printing photos by using DPOF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Using a proof sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Filling out a proof sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Printing photos or sending photos as e-mail attachments. . . . . . . . . . . . . . . . . . . . . . 83
4 Contents ENWW
8Faxing
Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Sending a fax from the control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Sending a fax from the computer with the HP photo and
imaging software (direct connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Sending a fax from a third-party software program . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Inserting a dial prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Monitoring the dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Scheduling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Changing common settings for a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Setting advanced options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Automatically forwarding incoming faxes to another fax number . . . . . . . . . . . . . . . . 90
Automatically archiving incoming faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Automatically reducing incoming faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Blocking and unblocking fax numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Receiving faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Receiving a fax automatically or manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Reprinting received faxes that are stored in memory . . . . . . . . . . . . . . . . . . . . . . . . . 94
Using reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Printing and viewing the fax log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Viewing a list of blocked fax numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
9 Managing the administrator functions
Administrator functions and tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Overview of the administrator functions and tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Embedded Web server (EWS) (network connection) . . . . . . . . . . . . . . . . . . . . . . . . 100
HP Web Jetadmin software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Toolbox (direct connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
HP Instant Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
myPrintMileage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Monitoring the all-in-one. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Monitoring the operation and status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Monitoring the media and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Monitoring use by authorized users and resetting the usage counters . . . . . . . . . . . 110
Monitoring jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Administering the all-in-one . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Changing the administrator PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Configuring authorized users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Configuring job-accounting options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Managing security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Setting up alerts and notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Resetting the HP Jetdirect print server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Upgrading the firmware in the all-in-one . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Configuring system options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Setting the language and country/region. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Setting the PowerSave mode time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Setting the ring and beep volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Setting the automatic paper-type sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Configuring network options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Configuring the I/O timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Configuring the network parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Configuring print options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Setting the print defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Configuring copy options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Allowing and restricting color copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
ENWW Contents 5
Configuring scan options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Configuring the network settings for scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Customizing the scan feature in the HP photo and
imaging software (direct connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Configuring photo (memory card) options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Allowing and restricting the photo (memory card) feature . . . . . . . . . . . . . . . . . . . . . 121
Configuring e-mail options (network connection). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Configuring the defaults for e-mail message format (network connection) . . . . . . . . 122
Configuring automatic blind copy (BCC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Configuring SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Configuring LDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Configuring fax options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Setting the automatic printing of fax reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Allowing and restricting color faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Setting the fax error-correction mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Setting silent detection on older-model fax machines . . . . . . . . . . . . . . . . . . . . . . . . 125
Setting the dial type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Setting the redial options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Setting up faxing for the all-in-one . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Connecting the all-in-one to a phone line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Connecting an additional telephone device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Configuring the time, date, and fax header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Setting the answer mode (autoanswer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Setting the answering ring pattern (if needed). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Installing the all-in-one software and configuring the all-in-one for operating environments130
Types of connections that are supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Setup that is required for all-in-one functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
All-in-one software components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Installing the software for Windows computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Installing the software for Macintosh computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Using the Customization Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Uninstalling the all-in-one software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Uninstalling the software for Windows computers. . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Uninstalling the software for Macintosh computers (all versions) . . . . . . . . . . . . . . . 144
10 Maintaining and troubleshooting
Gaining access to the supplies area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Maintaining the printheads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Cleaning the printheads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Cleaning the printhead contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Aligning the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Replacing the ink cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Replacing the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Calibrating the color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Calibrating the linefeed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Cleaning the all-in-one. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Cleaning the scanner glass, ADF lid backing, and ADF window. . . . . . . . . . . . . . . . 151
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Troubleshooting tips and resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Solving all-in-one problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Solving copy problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Solving problems with sending scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Solving print problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Solving scan problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Solving fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Solving photo (memory card) problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Solving color problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Solving media-handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
6 Contents ENWW
Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 5
Clearing jams in the all-in-one. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Clearing jams in the ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Tips for avoiding jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
11 Ordering HP accessories and supplies
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Keyboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Dual inline memory modules (DIMMs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Parallel cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
USB cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
HP media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
12 Customer support and warranty
Contacting customer support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
13 Specifications and regulatory information
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Regulatory information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Environmental sustainability program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Reduction and elimination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Hazardous materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Recycling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Material safety data sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
End-of-life returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
A Control-panel mode and setup menus
Mode menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Reaching and using a mode menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Copy mode menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Scan mode menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Photo mode menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
E-mail mode menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Fax mode menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Reaching and using a setup menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Printing a setup menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
PRINT REPORT menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
COPY SETUP menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
FAX SETUP menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
ADV FAX SETUP menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
SCAN SETUP menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
E-MAIL SETUP menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
PHOTO menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
PRINTER menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
NETWORK & I/O menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
ADMIN menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
MAINTENANCE menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
ENWW Contents 7
B Control-panel messages
Control-panel message types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Control-panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
C Printing by using PostScript emulation
Installation notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Upgrading from an older version of Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Identifying different printer drivers in Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . 256
Installing the printer driver only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Current HP Officejet users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Specific printing features and issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Printing properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Printing features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Index
8 Contents ENWW
Getting started
1
The following topics explain how to use the all-in-one, and list the resources that are available
for additional information.
z Additional resources
z Learning about the features and confi gurati on s
z Understanding the all-in-on e parts
Additional resources
The following resources provide additional information about the all-in-one.
Resource Description Location
Getting started
guide
Product tour Provides a brief, animated introduction to the
Embedded Web
server (network
connection)
Toolbox
(Microsoft
Windows
connection)
Printer-driver
onscreen Help
(Windows)
®
®
direct
Provides instructions for setting up the
all-in-one, and information about the warranty
and safety issues.
all-in-one and its capabilities. You can take the
tour at any time.
A Web-based tool that can be used to view
status information, change settings, and
manage the all-in-one from any computer on the
network. It includes links to HP Instant Support
and myPrintMileage, which are additional
Web-based tools for troubleshooting all-in-one
problems and for managing all-in-one activities
and supplies more effectively.
See Embedded Web server (EWS) (network
connection), HPInstant Support, and
myPrintMileage for more information.
Provides status, maintenance, and
job-accounting information (such as all the jobs
submitted by each user and statistics about
those jobs) for the all-in-one. It also provides
steps for performing many of the tasks that are
described in this guide and for setting all-in-one
options.
See Toolbox (direct connection) f or mo re
information.
Provides information about using the printer
driver.
Included as a printed guide in the
box with the all-in-one.
Included on Starter CD 1. Insert
Starter CD 1 in your CD-ROM
drive and click the link for the
product tour.
Available through any standard
Web browser.
Open the browser, type the
Internet protocol (IP) address for
the all-in-one, and then press
Enter on the keyboard.
Available at the computer while
you are using the Toolbox.
On the Start menu at your
computer, point to Programs,
point to HP Officejet 9100
series, and then click
HP Officejet 9100 series
Toolbox.
Available at the computer while
you are using the printer driver.
ENWW Additional resources 9
Resource Description Location
HP photo and
imaging software
onscreen Help
(direct connection)
HP Jetdirect
Administrator’s
Guide
HP Instant
Support
HP websites on
the World Wide
Web
Provides onscreen help for using the HPPhoto
& Imaging software (Windows) or HP Image
Zone software (Mac intosh) that is install ed when
an all-in-one is connected directl y to a
computer.
See Using the HP photo and imaging software
for more information.
Provides information for network connections
about configuring and trouble sh oot ing the
HP Jetdirect print server used with the
all-in-one.
A suite of Web-based troubleshooting tools to
help you quickly identify, diagnose, and resolve
computing and printing problems.
See HP Instant Support for more information.
Provide the latest printer software, product
information, and support information that are
available for the all-in-one.
Available at the computer while
you are using the HP photo and
imaging software.
Included on Starter CD 1 as a
PDF file (all languages) and CHM
(English only). Insert Start er CD 1
in your CD-ROM drive and click
the link for documentation.
Available through any standard
Web browser.
Open the browser, type the IP
address for the all-in-one, and
then press Enter on the keyboard.
When the embedded Web server
appears, click HP Instant
Support in the left pane.
http://www.hp.com/support/
officejet9100
http://www.hp.com
10 1 - Getting started ENWW
Learning about the features and configurations
This section describes the features and configurations for the three models.
z Features
z Configurations
Features
The HP Officejet 9100 series all-in-one is a powerful business tool with the capabilities of a full
range of office equipment. You can use the all-in-one for black-and-white, grayscale, or color
printing, copying, scanning, and faxing, and for printing, e-mailing, and saving photos from a
digital camera memory card. With the appropriate network connections, you can scan a
document and then send it to one or more e-mail addresses or save it to a network folder, and
you can archive incoming faxes to a network folder.
The all-in-one includes the following specific features:
z Cost-effective printing with four high-capacity individual ink cartridges, long-life printheads,
and a robust print duty cycle of up to 10,000 pages per month.
z Auto-duplex unit for copying and printing on both sides or media.
z Automatic document feeder (ADF) and flatbed scanner for versatile scanning capabilities.
z High-quality scans with a 2,400 by 2,400-dots per inch (dpi), legal-sized optical scanner,
with a resolution of up to 4,800 dpi on HP Premium Photo papers.
z Several high-productivity features:
• Scan ahead for multitasking
A job can be scanned into memory while the all-in-one is busy with another job, for
immediate continuation when the current job has completed. For copy jobs, you can
scan ahead up to 30 pages.
• Scan-once-print-many
When copying multiple pages, the all-in-one scans each page into memory and prints
the multiple copies based on this single scan, instead of scanning each page for each
each copy.
z Full-featured 33.6 kilobyte-per-second (kbps) faxing with 4 megabytes (MB) available for
incoming faxes.
z Localized keyboard for ease-of-use in typing e-mail addresses and network folder
destinations from the control panel.
z Connectivity options that include wired or wireless workgroup connection through a
network, and direct connection to a computer by means of a USB or parallel cable.
z Expandable memory of up to 25 MB by means two dual inline memory module (DIMM)
slots, and expandable paper input capacity for handling up to 650 sheets of paper.
z Tools for configuring, monitoring, and troubleshooting the all-in-one, either from the device
or from any location on a network. Additional tools for managing printing cost with built-in
job-accounting features and the ability to control the use of color.
ENWW Learning about the features and configurations 11
Configurations
The following sections include information about the features and accessories that come with
each configuration of the HP Officejet 9100 series all-in-one. Although some accessories are
associated with a specific configuration, you can order these accessories separately to modify
your all-in-one. See Ordering HP accessories and supplies for information about ordering
accessories.
HP Officejet 9110 all-in-one
z Trays. The all-in-one comes with an input tray (tray 1) that holds up to 150 sheets of
paper or up to 30 transparencies, and an output tray that holds up to 100 sheets of paper.
z Connectivity. The all-in-one provides a standard bidirectional parallel port (IEEE-1284
compliant) and a USB port. The all-in-one also contains an enhanced input/output (EIO)
slot to support a network card.
z Memory. The all-in-one contains 128 MB of memory. To allow for memory expansion, the
all-in-one provides two DIMM slots that accept 64 MB or 128 MB of random-access
memory (RAM). The all-in-one can support a total of 384 MB of memory (including the
128 MB in the all-in-one).
z Automatic document feeder (ADF) and flatbed scanner. The ADF can hold up to
50 sheets of paper, and the flatbed scanner can be used for originals that cannot be fed
through the ADF.
z Auto-duplex unit. The all-in-one comes with an auto-duplex unit for printing two-sided
documents, which saves money and paper.
HP Officejet 9120 all-in-one
This model includes the features of the HP Officejet 9110 all-in-one, plus an HP Jetdirect print
server that gives you the ability to share the all-in-one in a network environment and scan from
the all-in-one to e-mail addresses and to destinations anywhere on the network (this capability
is often called “digital sending”). The all-in-one also comes with tray 2, which holds up to
250 sheets of paper.
12 1 - Getting started ENWW
HP Officejet 9130 all-in-one
This model includes the features of the HP Officejet 9120 all-in-one, and also includes a
keyboard for easier typing of network folder destinations and e-mail addresses from the
control panel.
ENWW Learning about the features and configurations 13
Understanding the all-in-one parts
This section contains information about the following topics.
z Front view
z Control panel
z Printing supplies area
z Back view
Front view
1
13
12
1 Automatic document feeder (ADF)
2 ADF width adju ste rs
3 ADF input tray
4 ADF output tray
11
2
3
4
5
6
With tray 2 and the
7
8
9
keyboard installed, and
showing the flatbed
scanner glass
10
5 Control panel (see Control panel for details)
6 Keyboard tray
7 Print-carriage access-door handle
8 Output tray
9 Paper-level indicator
10 Tray 1
11 Print-carriage access door
12 Memory card slots for supported memory cards
13 DIMM access side cover
14 1 - Getting started ENWW
Control panel
Left side of the control panel
1
2
4
3
1 Speed-dial buttons
Use to select from a preconfigured list of speed-dial entries. The six buttons correspond to
the first six entries in the list. An entry might be a fax number or a group of fax numbers,
an e-mail address or group of e-mail addresses, or a folder on the network.
2 Option buttons
Use the R
buttons to change the settings for jobs. The M
EDUCE/ENLARGE, LIGHTER/DARKER, 2-SIDED OPTIONS, QUALITY, and TRAY/TYPE
ENU button displays the control-panel menus
that can be used to set the defaults for settings. See Control-panel mode and setup
menus for more information.
3 C
ONTACTS button
Provides quick access to preconfigured lists of fax numbers and e-mail addresses. See
Setting up speed-dial entries for more information.
4 List of speed-dial entries
Use these areas to identify the speed-dial entries that correspond to the six speed-dial
buttons. You can write the entries on the lined paper that is provided, or print lists to insert.
See Printing a speed-dial template for the control panel for more information.
ENWW Understanding the all-in-one parts 15
Center of the control panel
1
8
2
3
4567
1 Mode buttons
Use the C
OPY, SCAN, PHOTO, E-MAIL, and FAX mode buttons to begin these types of jobs.
The mode button lights when a job in that mode is being actively processed. If you press a
mode button, the light blinks if a job in that mode is being processed in the background
2 (help) button
Provides additional information about messages or menus that appear on the
control-panel display. For hardware problems, displays a message that explains the
problem.
3 Attention light
Blinks when there is a hardware problem that requires attention. Press (help) to display
a message about the problem.
4 - and + buttons
• Cycle through the values that are available for an option.
• In text input fields, move the text cursor left and right.
5 (select) button
Selects or saves the setting that appears on the control-panel display.
6 (up) and (down) buttons
Move up and down a list of options or entries.
7 (back) button
Returns to the previous level.
8 Control-panel display
Shows status and error messages, mode and setup menus and their options, help
information, and ink cartridge levels. See Contr ol -pan el mes sa ges and Control-panel
mode and setup menus for more information.
16 1 - Getting started ENWW
Right side of the control panel
1 2 3 4
5
6
7
11
10
89
1 Keypad
Use to dial fax numbers or type text. The text that you type is inserted (it does not
overwrite characters that are to the right of the cursor). See Typing numbers and text on
the control-panel keypad for more information.
2 (backspace) button
3 R
ESET/HOLD FOR PIN button
Returns the all-in-one to the READY state; this resets all modes to their default values.
If the administrator has configured the all-in-one for users, holding the button down for
2 seconds or more locks the all-in-one. A personal identification number (PIN) is then
required to resume operation.
4 P
OWER button and Ready light
The Ready light is green when the all-in-one is on.
5 S
6 B
TOP button
LACK/COLOR button
Switches between black-and-white and color.
7 S
TART button
Starts a job in a mode after you have configured settings.
8 (off-hook) light
Lights when the fax line is in use, and blinks when the fax line is ringing.
9 R
EDIAL/ANSWER button
• Redials the most recently dialed fax number when the all-in-one is in the READY state.
• Answers the phone manually for an incoming fax.
10 P
AUSE / (space) button
11 S
YMBOLS button
ENWW Understanding the all-in-one parts 17
Printing supplies area
1
1
2
3
4
5
6
1 Print-carriage access door
2 Print-carriage access-door handle
3 Printhead latch (provides access for installing or removing printheads)
4 Metal catch bar (catches on the hook of the printhead latch and engages the latch)
5 Printheads
6 Ink cartridges
7 Scanner lock
Note The scanner lock must be unlocked in order for the scanner to operate. Make sure to lock it
whenever you transport the all-in-one and unlock it before you use it.
7
Back view
1 Fax (phone) and (line-in) ports
2 EIO slot for an HP Jetdirect print server
3 Parall el por t
4 USB port
5 Power input
6 Auto-duplex unit
1
2
3
4
5
6
18 1 - Getting started ENWW
Installing accessories
2
This section contains information about the following topics.
z Installing the auto-duplex unit
z Installing the HP Jet dir ect pri nt server
z Installing memory module s
z Installing tray 2
z Installing the keyboard
z Turning on accessories in the printer driver
See Ordering HP accessories and supplies for information about ordering accessories.
Installing the auto-duplex unit
The all-in-one can automatically print on both sides of the paper with the auto-duplex unit. See
Printing on both sides of the page and Performing duplexing for information about using the
auto-duplex unit after it has been installed.
To install an auto-duplex unit
1 Press (POWER) to turn off the all-in-one.
2 Slide the auto-duplex unit into the all-in-one until the unit locks into place.
ENWW Installing the auto-duplex unit 19
Installing the HP Jetdirect print server
The all-in-one can be shared in a network environment when an HP Jetdirect print server has
been installed. The HP Jetdirect print server can be used in both client-server and
peer-to-peer printing configurations. Some all-in-one models come with an HP Jetdirect print
server already installed.
This section contains information about the following topics.
z HP Jetdirect print server capabilities
z Installing the internal print ser ver
z Obtaining more information
HP Jetdirect print server capabilities
The HP Officejet 9120 all-in-one and the HP Officejet 9130 all-in-one come with an
HP Jetdirect 620n print server installed. If you purchased an HP Officejet 9110 all-in-one and
want to connect the all-in-one to a network, you must use a supported HP Jetdirect print
server. Your choice of print server depends on the functions that you want to perform, the type
of network connection that you have, and the number of devices that you want to connect to
the print server.
The following table shows the capabilities of the print servers that are supported for the
all-in-one. See HP Jetdirect print servers for information about ordering HP Jetdirect print
servers.
Print server
Print Scan E-mail Photo Fax EWS**
Functionality*
Internal (EIO) print servers
z HPJetdirect 620n (recommended)
(Fast Ethernet 10/100Base-TX)
z HPJetdirect 615n
(Fast Ethernet, 10/100Base-TX)
z HPJetdirect 680n
(802.11b Wireless Ethernet)
External (EX) print servers***
* All internal and external print servers support copy functionality.
** Indicates the abi lity t o gain a ccess t o the Em bedded web serve r. See Emb edded Web se rver (EWS) (networ k conn ectio n)
for a description of this Web-based tool.
*** External print servers support copy and print functionality only. The HP Officejet 9100 series all-in-one supports the
following external print servers:
z HPJetdirect 380x (802.11b Wireless Ethernet, USB 1.1)
z HPJetdirect 170x (10Base-T, 1 port—parallel)
z HP Jetdirect 175x (10/100Base-TX, 1 port—USB 1.1)
z HPJetdirect 300x (10/100Base-TX, 1 port—parallel)
z HPJetdirect 500x (10/100Base-TX, 10Base2, 3ports—
parallel)
z HPJetdirect en3700 (Ethernet 10/100Base-TX,
1 port—USB 2.0)
20 2 - Installing accessories ENWW
Installing the internal print server
CAUTION The HP Jetdirect print server card contains electronic components that can be damaged by
static electricity. To prevent the buildup of static electricity, maintain frequent contact with any
bare sheet-metal surface on the all-in-one. If possible, wear a grounding wrist strap (or similar
device). Handle the print server card carefully at all times. Avoid touching electronic
components or circuit paths. Failure to follow these recommendations could result in damage
to the parts.
To install the internal print server
1 Press (POWER) to turn off the all-in-one.
2 Unplug the power cord and disconnect any cables.
3 Use a Phillips screwdriver to loosen and remove the two retaining screws that hold the
cover for the empty EIO slot. Remove the cover.
4 Firmly insert the HP Jetdirect print server card into the EIO slot.
5 Insert and tighten the retaining screws that came with the HP Jetdirect print server card.
6 Connect a network cable between the HP Jetdirect print server card and the network.
To verify that the print server has been installed correctly
1 Connect the power cord and press (POWER) to turn on the all-in-one.
2 Print a Configuration page (see Configuration page).
Two pages should print. The second page is the HP Jetdirect Configuration page, which
contains setup information (for example, LAN HW ADDRESS) that might be needed when
you set up the all-in-one on the network computers.
If the HP Jetdirect Configuration page does not print, uninstall and reinstall the print server
card to ensure that it is completely seated in the slot.
ENWW Installing the HP Jetdirect print server 21
Obtaining more inf or mation
If you encounter any problems or difficulty printing over a network, see the following
resources.
Document Description
HP Jetdirect Administrator’s
Guide
Documentation for the
operating system and
network operating system
This guide, which is included on Starter CD 1, provides detailed
information about setting up and using an HP Jetdirect print server.
The guide also provides information about the following topics:
z HPsoftware solutions for HP Jetdirect print servers
z TCP/IP configurations
z L ine Printer Da emo n (L PD) ) services o n th e HP Jetdirect print server
z File Transfer Protocol (FTP) printing
z Configuration page messages and troubleshooting
z Embedded Web server, a Web-based tool for configuring and
managing network devices
This documentation came with your computer or your network operating
system and provid es bas ic in form ati on abo ut n etw ork pri nti ng iss ue s th at
are common to all network printers and all-i n-o nes .
In addition to these resources, all-in-one information and configuration features are available
through HP Web Jetadmin. See HP Web Jetadmin software for more information.
For more information about HP Web Jetadmin and other HP network printer and all-in-one
software, visit http://www.hp.com/support/officejet9100.
22 2 - Installing accessories ENWW
Installing memory modules
If you often print complex graphics or PostScript® (PS) documents, or if you print with the
auto-duplex unit, you might want to add more memory to the all-in-one. Adding memory gives
the all-in-one the ability to process these more complex print jobs, but might not increase
processing speed.
The all-in-one contains 128 MB of memory. It has two DIMM slots that accept 64 MB or
128 MB of RAM. The all-in-one can support up to 384 MB of memory (including the 128 MB in
the all-in-one). You can find out how much memory is installed by printing a Configuration
page (see Configuration page). Additional memory is available for purchase as an accessory
(see Ordering HP accessories and supplies for information about ordering).
CAUTION The DIMMs contain electronic components that can be damaged by static electricity. To
prevent the buildup of static electricity, maintain frequent contact with any bare sheet metal
surface on the all-in-one. If possible, wear a grounding wrist strap (or similar device). Handle
the DIMMs carefully at all times. Avoid touching electronic components or circuit paths. Failure
to follow these recommendations could result in damage to the parts.
To install a DIMM
1 If you have not already done so, print a Configuration page to find out how much memory
is available in the all-in-one before adding more memory (see Configuration page).
2 Press (P
3 Unplug the power cord and disconnect any cables.
4 On the left side of the all-in-one, unlatch and remove the side cover.
OWER) to turn off the all-in-one.
ENWW Installing memory modules 23
5 Remove the DIMM cover.
6 Remove the DIMM from the antistatic package.
7 Align the DIMM so that the notches on the lower edge line up with the raised marks in the
DIMM slot. You can use any empty slot.
8
7
8 Insert and press the DIMM into the slot until the DIMM snaps into place.
9 Replace the DIMM cover, and then replace the side cover.
10 Reattach the power cord and any cables, and then press (P
OWER) to turn on the
all-in-one.
24 2 - Installing accessories ENWW
11 See Turning on accessories in the printer driver for information about turning on DIMMs in
the printer driver.
To verify that the DIMM is installed correctly
1 Make sure that the power cord and any cables are plugged in and that the power is turned
on.
2 Make sure that
a DIMM might have been installed incorrectly.
3 Print a Configuration page (see Configuration page). In the memory section, compare the
memory amount to the memory amount on the Configuration page that you printed before
installing the DIMM. If the amount of memory has not increased, one of the following
problems might have occurred:
• The DIMM might not be installed correctly. Remove the DIMM and repeat the
installation procedure.
• The DIMM might be defective. Try a new DIMM.
READY appears on the control-panel display. If an error message appears,
ENWW Installing memory modules 25
Installing tray 2
Tray 2 comes with the HP Officejet 9120 all-in-one and HP Officejet 9130 all-in-one. It is an
optional accessory for the HP Officejet 9110 all-in-one. Tray 2 holds up to 250 sheets of plain
paper. You can replace the tray with a 500-sheet tray. See Ordering HP accessories and
supplies for information about ordering accessories.
To install tray 2
1 Unpack the tray, remove the packing tape and materials, and move the tray to the
prepared location.
2 Press (P
3 Unplug the power cord.
4 If you are installing the tray on an HP Officejet 9110 all-in-one, remove the tray ramp.
Open the print-carriage access door, use a Phillips screwdriver to remove the two screws
that hold the tray ramp in place, and then slide the tray ramp out of the all-in-one.
5 Set the all-in-one on top of the tray.
WARNING! Be careful to keep your fingers and hands clear of the bottom of the all-in-one.
OWER) to turn off the all-in-one.
6 Plug the power cord in and press (P
7 See Turning on accessories in the printer driver for information about turning on tray 2 in
the printer driver.
26 2 - Installing accessories ENWW
OWER) to turn on the all-in-one.
Installing the keyboard
The keyboard comes with the HP Officejet 9130 all-in-one. It is an optional accessory for the
HP Officejet 9110 all-in-one and HP Officejet 9120 all-in-one. See Ordering HP a ccess orie s
and supplies for information about ordering accessories.
Note When sending scans to a network folder or as e-mail attachments from an all-in-one that is
connected to a network, you must type any required information (such as user information or
e-mail addresses) using the all-in-one keyboard.
To install the keyboard
1 Press (POWER) to turn off the all-in-one.
2 Unplug the power cord.
3 Open the print-carriage access door by pulling up on the door handle.
4 Remove the keyboard tray lock from the underside of the print-carriage access door.
ENWW Installing the keyboard 27
5 Close the print-carriage access door.
6 Press and release the front of the keyboard tray to open the tray.
7 If there is a cover over the keyboard tray, remove the cover by pressing the two release
latches on the underside of the tray.
8 Insert the back edge of the keyboard into the tray, and then press the keyboard down until
it snaps into place.
9 Plug the power cord in and press (P
OWER) to turn on the all-in-one.
To verify that the keyboard is installed correctly
1 Make sure that the power cord is plugged in and that the power is turned on.
2 Make sure that READY appears on the control-panel display. If an error message appears,
the keyboard might have been installed incorrectly.
3 Print a Configuration page (see Configuration page). If the keyboard is not listed, one of
the following problems might have occurred:
28 2 - Installing accessories ENWW
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