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Officejet 6700 P
User Guide
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HP Officejet 6700 P User Guide

User Guide
HP Officejet
6700
HP Officejet 6700 e-All-in­One series
User Guide
Copyright information
© 2014 Copyright Hewlett-Packard Development Company, L.P.
Edition 2, 1/2014
Hewlett-Packard Company notices
The information contained in this document is subject to change without notice.
All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Acknowledgements
Windows, Windows XP, and Windows Vista are U.S. registered trademarks of Microsoft Corporation.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Safety information
The printer software is accessible for those with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For those who are color blind, colored buttons and tabs used in the software and on the printer control panel have simple text or icon labels that convey the appropriate action.
Mobility
For those with mobility impairments, the printer software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by those with limited strength and reach.
Support
For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's web site at accessibility.
For accessibility information for Mac OS X, visit the Apple web site at www.apple.com/accessibility.
www.hp.com/
Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.
1. Read and understand all instructions in the documentation that comes with the printer.
2. Observe all warnings and instructions marked on the product.
3. Unplug this product from wall outlets before cleaning.
4. Do not install or use this product near water, or when you are wet.
5. Install the product securely on a stable surface.
6. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.
7. If the product does not operate normally, see
8. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.
Solve a problem.
Accessibility
The printer provides a number of features that make it accessible for people with disabilities.
Visual

Contents

1 Get started
Accessibility................................................................................................................................9
Eco............................................................................................................................................10
Understand the printer parts.....................................................................................................11
Front view...........................................................................................................................11
Printing supplies area.........................................................................................................11
Back view............................................................................................................................12
Use the printer control panel....................................................................................................12
Overview of buttons and lights...........................................................................................13
Control panel display icons.................................................................................................13
Change printer settings......................................................................................................14
Select the mode............................................................................................................14
To select a different mode............................................................................................15
To change settings for a mode.....................................................................................15
Change the printer settings..........................................................................................15
Find the printer model number.................................................................................................15
HP Digital Solutions..................................................................................................................15
Scan to Computer...............................................................................................................15
HP Digital Fax (Fax to PC and Fax to Mac)........................................................................16
Select print media.....................................................................................................................16
Recommended papers for printing and copying.................................................................16
Recommended papers for photo printing...........................................................................17
Tips for selecting and using media.....................................................................................18
Load an original on the scanner glass......................................................................................19
Load an original in the automatic document feeder (ADF).......................................................19
Load media...............................................................................................................................20
Load standard-size media..................................................................................................21
Load envelopes..................................................................................................................22
Load cards and photo paper...............................................................................................23
Load custom-size media.....................................................................................................23
Insert a memory device............................................................................................................24
Maintain the printer...................................................................................................................25
Clean the scanner glass.....................................................................................................25
Clean the exterior ..............................................................................................................25
Clean the automatic document feeder................................................................................26
Update the printer.....................................................................................................................26
Turn off the printer....................................................................................................................27
2Print
Print documents........................................................................................................................28
Print documents (Windows)................................................................................................29
Print documents (Mac OS X)..............................................................................................29
1
Print brochures.........................................................................................................................29
Print brochures (Windows).................................................................................................30
Print brochures (Mac OS X)................................................................................................30
Print on envelopes....................................................................................................................30
Print on envelopes (Windows)............................................................................................31
Print on envelopes (Mac OS X)..........................................................................................31
Print photos..............................................................................................................................32
Print photos on photo paper (Windows).............................................................................32
Print photos on photo paper (Mac OS X)...........................................................................33
Print on special and custom-size paper....................................................................................33
Print on special or custom-size paper (Mac OS X).............................................................34
Print borderless documents......................................................................................................35
Print borderless documents (Windows)..............................................................................35
Print borderless documents (Mac OS X)............................................................................35
Print on both sides (duplexing).................................................................................................36
3Scan
Scan an original........................................................................................................................38
Scan to a computer............................................................................................................38
Scan to a memory device...................................................................................................39
Scan using Webscan................................................................................................................40
Scanning documents as editable text.......................................................................................40
To scan documents as editable text...................................................................................40
Guidelines for scanning documents as editable text..........................................................42
4Copy
Copy documents.......................................................................................................................43
Change copy settings...............................................................................................................43
5Fax
Send a fax................................................................................................................................45
Send a standard fax...........................................................................................................45
Send a standard fax from the computer.............................................................................46
Send a fax manually from a phone.....................................................................................47
Send a fax using monitor dialing........................................................................................48
Send a fax from memory....................................................................................................49
Schedule a fax to send later...............................................................................................49
Send a fax to multiple recipients.........................................................................................50
Send a fax in Error Correction Mode..................................................................................50
2
Contents
Receive a fax............................................................................................................................51
Receive a fax manually......................................................................................................51
Set up backup fax...............................................................................................................52
Reprint received faxes from memory..................................................................................52
Poll to receive a fax............................................................................................................53
Forward faxes to another number......................................................................................53
Set the paper size for received faxes.................................................................................54
Set automatic reduction for incoming faxes........................................................................54
Block unwanted fax numbers.............................................................................................54
Add numbers to the junk fax list...................................................................................55
Remove numbers from the junk fax list........................................................................55
Print a Junk Fax Report................................................................................................56
Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)..........56
Fax to PC and Fax to Mac requirements......................................................................56
Activate Fax to PC and Fax to Mac..............................................................................57
Modify Fax to PC and Fax to Mac settings...................................................................57
Set up speed-dial entries..........................................................................................................58
Set up and change speed-dial entries................................................................................58
Set up and change group speed-dial entries......................................................................59
Delete speed-dial entries....................................................................................................59
Print a list of speed-dial entries..........................................................................................60
Change fax settings..................................................................................................................60
Configure the fax header....................................................................................................60
Set the answer mode (Auto answer)..................................................................................60
Set the number of rings before answering..........................................................................61
Change the answer ring pattern for distinctive ring............................................................61
Set the dial type..................................................................................................................62
Set the redial options..........................................................................................................62
Set the fax speed................................................................................................................63
Set the fax sound volume...................................................................................................63
Fax and digital phone services.................................................................................................64
Fax over Internet Protocol........................................................................................................64
Use reports...............................................................................................................................65
Print fax confirmation reports..............................................................................................65
Print fax error reports..........................................................................................................66
Print and view the fax log...................................................................................................66
Clear the fax log.................................................................................................................66
Print the details of the last fax transaction..........................................................................67
Print a Caller ID Report.......................................................................................................67
View the Call History...........................................................................................................67
6 Web Services
What are Web Services?..........................................................................................................68
HP ePrint............................................................................................................................68
Printer Apps........................................................................................................................68
Set up Web Services................................................................................................................69
Set up Web Services using the HP printer software ..........................................................69
Set up Web Services using the printer’s control panel.......................................................69
Set up Web Services using the embedded web server......................................................70
3
Use Web Services....................................................................................................................70
HP ePrint............................................................................................................................70
Print using HP ePrint....................................................................................................70
Find the printer’s email address...................................................................................71
Turn off HP ePrint.........................................................................................................71
Printer Apps........................................................................................................................71
Use Printer Apps...........................................................................................................71
Manage Printer Apps....................................................................................................71
Turn off Printer Apps.....................................................................................................71
Remove Web Services.............................................................................................................72
7 Work with ink cartridges
Information on ink cartridges and the printhead.......................................................................73
Check the estimated ink levels.................................................................................................74
Printing with black or color ink only..........................................................................................74
Replace the ink cartridges........................................................................................................75
Store printing supplies..............................................................................................................76
Usage information collection....................................................................................................76
8 Solve a problem
HP support................................................................................................................................78
Obtain electronic support....................................................................................................79
HP support by phone..........................................................................................................79
Before you call..............................................................................................................79
Phone support period...................................................................................................80
Telephone support numbers.........................................................................................80
After the phone support period.....................................................................................82
General troubleshooting tips and resources.............................................................................82
Solve printer problems..............................................................................................................82
The printer shuts down unexpectedly.................................................................................83
The printer is making some unexpected noises.................................................................83
Alignment fails....................................................................................................................83
The printer is not responding (nothing prints).....................................................................83
The printer prints slowly......................................................................................................84
Blank or partial page printed...............................................................................................85
Something on the page is missing or incorrect...................................................................85
Placement of the text or graphics is wrong.........................................................................86
Print quality troubleshooting.....................................................................................................87
Solve paper-feed problems......................................................................................................93
Solve copy problems................................................................................................................94
No copy came out...............................................................................................................95
Copies are blank.................................................................................................................95
Documents are missing or faded........................................................................................95
Size is reduced...................................................................................................................96
Copy quality is poor ...........................................................................................................96
Copy defects are apparent.................................................................................................96
The printer prints half a page, then ejects the paper..........................................................97
Paper mismatch..................................................................................................................97
4
Contents
Solve scan problems................................................................................................................97
Scanner did nothing............................................................................................................98
Scan takes too long............................................................................................................98
Part of the document did not scan or text is missing..........................................................98
Text cannot be edited.........................................................................................................99
Error messages appear....................................................................................................100
Scanned image quality is poor.........................................................................................100
Scan defects are apparent...............................................................................................101
Solve fax problems.................................................................................................................102
The fax test failed.............................................................................................................102
Solve problems using Web Services and HP websites .........................................................115
Solve problems using Web Services................................................................................115
Solve problems using HP websites..................................................................................116
Solve memory device problems.............................................................................................116
The printer cannot read the memory device.....................................................................117
The printer cannot read photos on the memory device....................................................117
Solve wired (Ethernet) network problems...............................................................................117
General network troubleshooting......................................................................................117
Solve wireless problems.........................................................................................................118
Basic wireless troubleshooting.........................................................................................118
Advanced wireless troubleshooting..................................................................................119
Step 1: Make sure your computer is connected to your network................................119
Step 2: Make sure that the printer is connected to your network...............................120
Step 3: Check to see if the firewall software is blocking communication....................121
Step 4: Make sure the printer is online and ready......................................................122
Step 5: Make sure the wireless version of the printer is set as the default printer
driver (Windows only).................................................................................................122
Step 6: Make sure your computer is not connected to your network over a Virtual
Private Network (VPN)................................................................................................123
After resolving the problems ......................................................................................123
Configure your firewall software to work with the printer........................................................124
Solve printer management problems......................................................................................125
Embedded web server cannot be opened........................................................................125
Troubleshoot installation issues.............................................................................................126
Hardware installation suggestions....................................................................................126
HP software installation suggestions................................................................................127
Solve network problems...................................................................................................127
Understand the Printer Status Report....................................................................................128
Understand the network configuration page...........................................................................129
Clear jams...............................................................................................................................131
Clear paper jams..............................................................................................................131
Avoid paper jams..............................................................................................................134
A Technical information
Warranty information..............................................................................................................135
Hewlett-Packard limited warranty statement....................................................................136
Ink cartridge warranty information....................................................................................137
5
Printer specifications..............................................................................................................138
Physical specifications......................................................................................................138
Product features and capacities.......................................................................................138
Processor and memory specifications..............................................................................139
System requirements........................................................................................................139
Network protocol specifications........................................................................................139
Embedded web server specifications...............................................................................140
Media specifications.........................................................................................................140
Understand specifications for supported media.........................................................140
Set minimum margins.................................................................................................144
Guidelines for printing on both sides of a page..........................................................144
Print specifications............................................................................................................145
Copy specifications...........................................................................................................145
Fax specifications.............................................................................................................145
Scan specifications...........................................................................................................145
Web Services specifications.............................................................................................146
HP ePrint....................................................................................................................146
Printer Apps................................................................................................................146
HP website specifications.................................................................................................146
Environmental specifications............................................................................................146
Electrical specifications....................................................................................................146
Acoustic emission specifications......................................................................................147
Memory device specifications...........................................................................................147
USB flash drives.........................................................................................................147
Regulatory information...........................................................................................................148
Regulatory Model Number................................................................................................148
FCC statement..................................................................................................................149
Notice to users in Korea...................................................................................................149
VCCI (Class B) compliance statement for users in Japan................................................150
Notice to users in Japan about the power cord................................................................150
Noise emission statement for Germany...........................................................................150
LED indicator statement...................................................................................................150
Gloss of housing of peripheral devices for Germany........................................................150
Notice to users of the U.S. telephone network: FCC requirements..................................151
Notice to users of the Canadian telephone network.........................................................152
Notice to users of the German telephone network...........................................................152
Australia wired fax statement...........................................................................................153
European Union Regulatory Notice..................................................................................153
Products with external AC Adapters...........................................................................153
Products with wireless functionality............................................................................153
European telephone network declaration (Modem/Fax).............................................153
Regulatory information for wireless products...................................................................154
Exposure to radio frequency radiation........................................................................154
Notice to users in Brazil..............................................................................................154
Notice to users in Canada..........................................................................................154
Notice to users in Taiwan...........................................................................................155
6
Contents
Environmental product stewardship program.........................................................................156
Paper use.........................................................................................................................156
Plastics.............................................................................................................................156
Material safety data sheets...............................................................................................156
Recycling program............................................................................................................156
HP inkjet supplies recycling program...............................................................................156
Disposal of waste equipment by users.............................................................................157
Power consumption..........................................................................................................157
Chemical Substances.......................................................................................................157
Battery disposal in Taiwan................................................................................................157
Battery Notice for Brazil....................................................................................................158
Disposal of Waste Electronic Equipment in Brazil............................................................158
Attention California users.................................................................................................158
EU battery directive..........................................................................................................159
RoHS notices (China only)...............................................................................................160
RoHS notices (Ukraine only)............................................................................................160
Restriction of hazardous substance (India)......................................................................160
Third-party licenses................................................................................................................161
B HP supplies and accessories
Order printing supplies online.................................................................................................169
Supplies..................................................................................................................................169
Ink cartridges....................................................................................................................169
HP media..........................................................................................................................170
C Additional fax setup
Set up faxing (parallel phone systems)..................................................................................171
Select the correct fax setup for your home or office.........................................................172
Case A: Separate fax line (no voice calls received).........................................................174
Case B: Set up the printer with DSL.................................................................................175
Case C: Set up the printer with a PBX phone system or an ISDN line.............................176
Case D: Fax with a distinctive ring service on the same line............................................177
Case E: Shared voice/fax line..........................................................................................178
Case F: Shared voice/fax line with voice mail..................................................................179
Case G: Fax line shared with computer modem (no voice calls received).......................180
Set up the printer with a computer dial-up modem.....................................................180
Set up the printer with a computer DSL/ADSL modem..............................................181
Case H: Shared voice/fax line with computer modem......................................................182
Shared voice/fax with computer dial-up modem.........................................................183
Shared voice/fax with computer DSL/ADSL modem..................................................185
Case I: Shared voice/fax line with answering machine....................................................186
Case J: Shared voice/fax line with computer modem and answering machine................187
Shared voice/fax line with computer dial-up modem and answering machine...........188
Shared voice/fax line with computer DSL/ADSL modem and answering machine.. ..190
Case K: Shared voice/fax line with computer dial-up modem and voice mail..................191
Serial-type fax setup...............................................................................................................193
Test fax setup.........................................................................................................................194
7
D Network setup
Set up the printer for wireless communication........................................................................195
Before you begin..............................................................................................................195
Set up the printer on your wireless network.....................................................................196
Set up the printer using the HP printer software (Recommended)...................................196
Set up the printer using the Wireless Setup Wizard.........................................................196
Set up the printer using WiFi Protected Setup (WPS)......................................................196
To connect the printer using the Push Button Method...............................................197
To connect the printer using the PIN Method.............................................................197
Set up the printer using the embedded web server (EWS)..............................................197
Change the connection type.............................................................................................197
Test the wireless connection............................................................................................198
Guidelines for ensuring wireless network security............................................................198
Overview of security settings......................................................................................199
Add hardware addresses to a wireless router (MAC filtering)....................................199
Other wireless security guidelines..............................................................................199
Guidelines for reducing interference on a wireless network.............................................200
Change basic network settings...............................................................................................200
View and print network settings........................................................................................200
Turn the wireless radio on and off....................................................................................200
Change advanced network settings.......................................................................................200
Set link speed...................................................................................................................201
View IP settings................................................................................................................201
Change IP settings...........................................................................................................201
Reset network settings.....................................................................................................201
Uninstall and reinstall the HP software...................................................................................202
E Printer management tools
Toolbox (Windows).................................................................................................................203
HP Utility (Mac OS X).............................................................................................................203
Embedded web server............................................................................................................203
About cookies...................................................................................................................203
To open the embedded web server..................................................................................204
Index............................................................................................................................................213
8

1 Get started

This guide provides details about how to use the printer and how to resolve problems.

Accessibility

•
•
Eco
•
Understand the printer parts
•
Use the printer control panel
•
Find the printer model number
•
HP Digital Solutions
•
Select print media
•
Load an original on the scanner glass
•
Load an original in the automatic document feeder (ADF)
•
Load media
•
Insert a memory device
•
Maintain the printer
•
Update the printer
•
Turn off the printer
NOTE: If you are using the printer with a computer running Windows XP Starter Edition, Windows Vista Starter Edition, or Windows 7 Starter Edition, some features might not be available. For more information, see
Accessibility
System requirements.
The printer provides a number of features that make it accessible for people with disabilities.
Visual
The HP software provided with the printer is accessible for those with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For those who are color blind, colored buttons and tabs used in the HP software and on the printer control panel have simple text or icon labels that convey the appropriate action.
Mobility
For those with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by those with limited strength and reach.
Support
For more details about the accessibility of this printer and HP's commitment to product accessibility, visit HP's web site at
For accessibility information for Mac OS X, visit the Apple web site at accessibility.
www.hp.com/accessibility.
www.apple.com/
Get started 9
Chapter 1
Eco
Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. For more information, see
HP is committed to helping customers reduce their environmental footprint. HP has provided these features to help you focus on ways to assess and reduce the impact of your printing choices.
For more information about HP's environmental initiatives, visit globalcitizenship/environment/
Manage Power
To conserve electricity, try the following:
• Turn on the printer's Sleep Mode feature, and then select the option for the shortest time. After the printer has been inactive for this period of time, the printer
Environmental product stewardship program.
www.hp.com/hpinfo/
will go into low-power mode. To configure this feature, touch on the printer’s control panel display, touch Sleep, and then touch the desired option.
• Use the printer's Schedule On and Off feature, and then select the days and time you want the printer to turn on and turn off automatically. For example, you can schedule the printer to turn on at 8am and turn off at 8pm from Monday to Friday. In this way, you will save energy during the night and weekends. To configure this
feature, touch Schedule On and Off, and then set the time to turn on and off the printer.
• Adjust the screen brightness to a dimmer setting. To configure this feature, touch
(eco button) on the printer's control panel display, touch Screen
Brightness, and then set the desired option.
NOTE: The printer's Sleep Mode and Schedule On and Off features are
temporarily not available if one or more of the ink cartridges are missing. After the cartridge is reinstalled, these features resume.
CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when ink cartridges are missing.
Conserve Printing Supplies
To conserve printing supplies such as ink and paper, try the following:
• Change the print mode to a draft setting. Draft setting uses less ink.
• Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges.
• Reduce paper usage by printing on both sides of the paper. For more information, see
Print on both sides (duplexing). Otherwise, you can first print just the odd
pages, flip the pages over, and then print just the even pages.
(eco button) on the printer's control panel display, touch
(eco button)
10 Get started

Understand the printer parts

This section contains the following topics:
•

Front view

•

Printing supplies area

•
Back view
Front view
1 Automatic document feeder (ADF)
2 Scanner glass
3 Output tray
4 Front universal serial bus (USB) port
5 Output tray extension
6 Input tray
7 Power button
8 Control panel display
9 Control panel
10 Document feeder tray
11 Width guides
Printing supplies area
Understand the printer parts 11
Chapter 1

Back view

1 Ink cartridge access door
2 Ink cartridges
3 Printhead
NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when a cartridge is missing.
1 Ethernet network port
2 Fax port (1-LINE)
3 Fax port (2-EXT)
4 Power input
5 Rear universal serial bus (USB) port

Use the printer control panel

This section contains the following topics:
Overview of buttons and lights
• Control panel display icons
•
•
Change printer settings
12 Get started

Overview of buttons and lights

The following diagrams and related tables provide a quick reference to the printer control panel features.
Label Name and Description
1 Home button: Returns to the home screen from any other screen.
2 Control panel display: Touch the screen to select menu options. For information about the
3 Help button: Opens the Help menu.
4 Cancel button: Stops a job, exits a menu, or exits settings.
5 Right arrow button: Navigates through settings in the menus.
6 Back button: Returns to the previous menu.
7 Wireless light: The light is on when the 802.11 wireless feature is on.
8 Left arrow button: Navigates through settings in the menus.
icons that appear on the display, see
Control panel display icons.

Control panel display icons

Icon Purpose
Shows that a wired network connection exists.
Shows that a wireless network connection exists. The signal strength is indicated by the number of curved lines. This is for infrastructure mode. For more information, see
Displays a screen where you can learn about printer features that help conserve natural resources and reduce the environmental impact of your printing choices.
TIP: You can configure settings for some features from this screen.
Shows that HP ePrint is turned on. For more information, see HP ePrint.
Set up the printer for wireless communication.
Use the printer control panel 13
Chapter 1 (continued)
Icon Purpose
Displays a screen where you can make copies or select other options.
Displays a screen where you can send a fax, or choose fax settings.
Displays a screen where you can make a scan, or change scan settings.
Displays a screen where you can use HP Apps.
Displays a screen where you can adjust photo printing options.
Displays the Setup screen for generating reports, changing fax and other maintenance settings, and accessing the Help screen.
Provides more information about the printer's features.
Displays a screen where you can see information about the ink cartridges, including fill levels. This icon has a red border when an ink cartridge needs attention.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so.
Displays the status of the Auto Answer function. Touch Auto Answer to turn it on or off. For more information, see Set the answer mode (Auto answer).

Change printer settings

Use the control panel to change the printer mode and settings, print reports, or get help for the printer.
TIP: If the printer is connected to a computer, you can also change the printer settings using HP software tools available on your computer, such as the HP printer software, HP Utility (Mac OS X), or the EWS. For more information about these tools, see
This section contains the following topics:
•
•
•
•
Select the mode
The main menu of the control panel display shows the available modes for the printer.
14 Get started
Select the mode To select a different mode To change settings for a mode Change the printer settings
Printer management tools.
To select a mode, touch (left arrow) or (right arrow) to see the available modes, and then touch the icon to select the desired mode. Follow the prompts on the control panel display to complete the job. The control panel display returns to the main menu when the job is finished.
To select a different mode
Touch arrow) to scroll through the available modes, and then touch the icon to select the desired mode.
To change settings for a mode
1. After selecting a mode, touch the arrow buttons to scroll through the available
2. Follow the prompts on the display to change the settings, and then touch Done.
Change the printer settings
To change the printer settings or print reports, use the options available in the Setup screen:
1. Touch
2. Touch the arrows to scroll through the screens.
3. Touch the screen items to select screens or options.
(Back button) to return to the main menu. Touch (left arrow) or (right
settings, and then touch the setting you want to change.
NOTE: Touch (Back button) to return to the previous menu.
(right arrow), and then touch Setup.
NOTE: Use the (Back) button to return to the previous menu.

Find the printer model number

In addition to the model name that appears on the front of the printer, this printer has a specific model number. You can use this number when obtaining support and to help determine which supplies or accessories are available for your printer.
The model number is printed on a label located on the inside of the ink-cartridge access door, near the ink cartridges area.

HP Digital Solutions

The printer includes a collection of digital solutions that can help you simplify and streamline your work.

Scan to Computer

You can simply walk up to the printer, touch a button on the control panel, and either scan documents directly to a computer or quickly share them with business partners as e-mail attachments.
For more information, see
Scan.
HP Digital Solutions 15
Chapter 1

HP Digital Fax (Fax to PC and Fax to Mac)

Never lose important faxes misplaced within a stack of paper pages again!
Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to your computer. With Fax to PC and Fax to Mac, you can store digital copies of your faxes easily and eliminate the hassle of dealing with bulky paper files. In addition, you can turn off fax printing altogether, saving money on paper and ink, and reduce paper consumption and waste.
For more information, see
Receive faxes to your computer using HP Digital Fax (Fax to
PC and Fax to Mac).

Select print media

The printer is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP web site at HP media.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
www.hp.com for more information about
This section contains the following topics:

Recommended papers for printing and copying

• Recommended papers for photo printing
•
•
Tips for selecting and using media
Recommended papers for printing and copying
If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
HP Brochure Paper
HP Professional Paper
HP Premium Presentation Paper
HP Professional Paper
HP Bright White Inkjet Paper
16 Get started
These papers are glossy-coated or matte-coated on both sides for two-sided use. They are the perfect choice for producing professional quality marketing materials such as brochures and mailers, as well as business graphics for report covers and calendars.
These papers are heavy two-sided matte papers perfect for presentation, proposals, reports, and newsletters. They are heavyweight for an impressive look and feel.
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with no showthrough, which makes it ideal for newsletters, reports, and flyers.
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It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.
HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produces
HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable for
HP Office Recycled Paper
HP Premium Plus Photo Paper
HP Advanced Photo Paper
HP Everyday Photo Paper
HP Iron-On Transfers HP Iron-on Transfers (for color fabrics or for light or white fabrics) are
documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.
copies, drafts, memos and other everyday documents. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.
HP Office Recycled Paper is a high-quality multifunction paper made with 30% recycled fiber. It features ColorLok Technology for less smearing, bolder blacksm and vivid colors.
HP’s best photo paper is heavyweight for producing professional quality photos. Features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft­gloss (satin matte). It is acid-free for longer lasting documents.
This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store processed photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x7 inch), and two finishes – glossy or soft gloss (satin matte). It is acid-free for longer lasting documents.
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11 inch, A4, 4 x 6 inch and 10 x 15 cm. It is acid-free for longer lasting documents.
the ideal solution for creating custom T-shirts from your digital photos.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products
& Services, and select Ink, toner & paper .
NOTE: At this time, some portions of the HP web site are available in English
only.

Recommended papers for photo printing

For the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available.
HP Premium Plus Photo Paper
HP’s best photo paper is heavyweight for producing professional quality photos. Features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm
Select print media 17
Chapter 1
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(4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft­gloss (satin matte). It is acid-free for longer lasting documents.
HP Advanced Photo Paper
HP Everyday Photo Paper
HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink
This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store processed photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x7 inch), and two finishes – glossy or soft gloss (satin matte). It is acid-free for longer lasting documents.
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11 inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting documents.
cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products
& Services and select Ink, toner & paper.
NOTE: At this time, some portions of the HP web site are available in English
only.

Tips for selecting and using media

For the best results, observe the following guidelines.
• Always use media that conforms to the printer specifications. For more information, see
• Load only one type of media at a time into a tray or automatic document feeder (ADF).
• When loading the trays and ADF, make sure the media is loaded correctly. For more information, see feeder (ADF).
• Do not overload the tray or ADF. For more information, see an original in the automatic document feeder (ADF).
• To prevent jams, poor print quality, and other printing problems, avoid loading the following media in the trays or ADF:
◦ Multipart forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with cutouts or perforations ◦ Media that is heavily textured, embossed, or does not accept ink well
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Media specifications.
Load media or Load an original in the automatic document
Load media or Load
◦ Media that is too lightweight or stretches easily ◦ Media that contains staples or clips
NOTE: To scan, copy, or fax documents that contain pages that do not conform to these guidelines, use the scanner glass. For more information, see Load an original on the scanner glass.

Load an original on the scanner glass

You can copy, scan, or fax originals by loading them on the scanner glass.
NOTE: Many of the special features do not work correctly if the glass and lid backing are not clean. For more information, see
To load an original on the scanner glass
Use these steps to load an original on the scanner glass.
1. Lift the scanner lid.
2. Load your original print-side down.
TIP: For more help on loading an original, refer to the engraved guides along
the edge of the glass.
Maintain the printer.
3. Close the lid.

Load an original in the automatic document feeder (ADF)

You can copy, scan, or fax a document by placing it in the automatic document feeder (ADF).
CAUTION: Do not load photos in the ADF; this might cause damage to your photos. Use only media that is supported by the printer. For more information, see Tips for selecting and using media.
NOTE: Only single-sided documents can be scanned, copied, or faxed using the ADF. The ADF does not support double-sided documents.
NOTE: Some features, such as the Fit to Page copy feature, do not work when you load your originals in the ADF. You must load your originals on the glass.
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Chapter 1
To load an original in the ADF
Use these steps to load a document in the ADF.
1. Load your original print-side up into the ADF. a. If you are loading an original printed in portrait orientation, place the pages
so that the top edge of the document goes in first. If you are loading an original printed in landscape orientation, place the pages so that the left edge of the document goes in first.
b. Slide the media into the ADF until you hear a tone or see a message on the
display indicating that the loaded pages were detected.
TIP: For more help on loading originals in the ADF, refer to the diagram engraved in the document feeder tray.
2. Slide the width guides inward until they stop at the left and right edges of the media.
NOTE: Remove all originals from the document feeder tray before lifting the lid on the printer.

Load media

This section provides instructions for loading media into the printer.
This section contains the following topics:
Load standard-size media
•
•
Load envelopes Load cards and photo paper
•
•
Load custom-size media
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Load standard-size media

To load standard-size media
Use these instructions to load standard media.
1. Lift the output tray.
2. Slide the paper width guide out as far as possible.
NOTE: If you are loading larger sized media, pull up the front edge of the
input tray to extend it.
3. Insert the media print-side down in the tray. Make sure the stack of media is inserted as far inside the printer as possible and does not exceed the line marking in the tray.
NOTE: Do not load paper while the printer is printing.
4. Slide the media guides in the tray until they touch the edge of the stack of media.
5. Lower the output tray.
6. Pull out the tray extender.
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Load envelopes

To load envelopes
Use these instructions to load an envelope.
1. Lift the output tray.
2. Slide out the paper width guides in the input tray as far as possible.
3. Insert the envelopes print-side down and load according to the graphic. Make
sure the stack of envelopes does not exceed the line marking in the tray.
NOTE: If you are loading larger sized envelopes, pull up the front edge of the input tray to extend it.
NOTE: Do not load envelopes while the printer is printing.
4. Slide the media guides in the tray until they touch the edge of the stack of
envelopes.
5. Lower the output tray.
6. Pull out the tray extender.
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Load cards and photo paper

To load cards and photo paper
Use these instructions to load photo paper.
1. Lift the output tray.
2. Slide out the paper width guide in the input tray as far as possible.
NOTE: If you are loading larger sized media, pull up the front edge of the
input tray to extend it.
3. Insert the media print-side down in the tray. Make sure the stack of media is inserted as far inside the printer as possible and does not exceed the line marking in the tray. If the photo paper has a tab along one edge, make sure the tab is pointing towards the front of the printer.
NOTE: Do not load paper while the printer is printing.
4. Slide the media guides in the tray until they touch the edge of the stack of media.
5. Lower the output tray.
6. Pull out the tray extender.

Load custom-size media

To load custom-size media
Use these instructions to load custom-size media.
CAUTION: Use only custom-size media that is supported by the printer. For more information, see
1. Lift the output tray.
2. Slide the paper width guide out as far as possible.
NOTE: If you are loading larger sized media, pull up the front edge of the
input tray to extend it.
Media specifications.
Load media 23
Chapter 1
3. Insert the media print-side down in the tray. Make sure the stack of media is inserted as far inside the printer as possible and does not exceed the line marking in the tray.
NOTE: Do not load paper while the printer is printing.
4. Slide the media guides in the tray until they touch the edge of the stack of media.
5. Lower the output tray.
6. Pull out the tray extender.

Insert a memory device

Using the USB port on the front of the printer, you can connect a USB storage device. You can also transfer files from the storage device to your computer or scan files to the memory device from the printer.
CAUTION: Attempting to remove a memory device while it is being accessed can damage files on the memory device. You can safely remove a memory card only when the status light is not blinking.
NOTE: The printer does not support encrypted memory devices.
For more information about memory devices that can be used with the printer, see Memory device specifications.
To connect a storage device
Use these instructions to connect a storage device
▲ Insert the USB storage device.
NOTE: If your USB device does not fit into this port due to size limitations, or if the connector on the device is shorter than 11 mm (0.43 in), you will need to purchase a USB extension cable in order to use your device with this port.
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Maintain the printer

This section provides instructions for keeping the printer in top working condition. Perform these maintenance procedures as necessary.

Clean the scanner glass

• Clean the exterior
•
•
Clean the automatic document feeder
Clean the scanner glass
NOTE: Dust or dirt on the scanner glass, scanner lid backing, or scanner frame
can slow down performance, degrade the quality of scans, and affect the accuracy of special features such as fitting copies to a certain page size.
To clean the scanner glass
1. Turn off the printer. For more information, see
2. Lift the scanner lid.
3. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild
glass cleaner. Dry the glass with a dry, soft, lint-free cloth.
Turn off the printer.
4. Close the scanner lid, and turn on the printer.

Clean the exterior

WARNING! Before cleaning the printer, turn the printer off by pressing the
(Power button) and unplug the power cord from the electrical socket.
CAUTION: Use only glass cleaner to clean the scanner glass. Avoid cleaners that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass. Avoid isopropyl alcohol because it can leave streaks on the glass.
CAUTION: Do not spray the glass cleaner directly on the glass. If too much glass cleaner is applied, the cleaner could leak under the glass and damage the scanner.
Maintain the printer 25
Chapter 1
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep fluids away from the interior of the printer, as well as from the printer control panel.

Clean the automatic document feeder

If the automatic document feeder picks up multiple pages or if it does not pick up plain paper, you can clean the rollers and separator pad. Lift the automatic document feeder cover to access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then close the cover.
To clean the rollers or separator pad
1. Remove all originals from the document feeder tray.
2. Lift the automatic document feeder cover (1).
This provides easy access to the rollers (2) and separator pad (3).
1 Automatic document feeder cover
2Rollers
3 Separator pad
3. Lightly dampen a clean lint-free cloth with distilled water, then squeeze any excess liquid from the cloth.
4. Use the damp cloth to wipe any residue off the rollers or separator pad.
NOTE: If the residue does not come off using distilled water, try using
isopropyl (rubbing) alcohol.
5. Close the cover of the automatic document feeder.

Update the printer

HP is always working to improve the performance of its printers and bring you the latest features. If the printer is connected to a network and Web Services has been enabled, you can check for and install printer updates.
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