HP Officejet 300 User Manual

User's Guide

HP OfficeJet Model 300

All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Eclipse FAX9is a US. registered trademark of Phoenix Technologies, Ltd. Microsoft9is a U.S. registered trademark of Microsoft Corporation. Windows is a U.S. trademark of Microsoft Corp.

Publication number: C4662-90001 First Edition, January 1996 Second Edition July 1996 Printed in USA.

This product approved for use in the United States Canada Only. Local

country laws may prohibit the use of this product outside of United States and Canada. It is strictly forbidden by law in virtually every country to connect nonapproved telecommunications equipment (fax machines) to public telephone networks.

and

Hewlett-Packard will not honor the warranty or provide service and support of this product if used outside of United States and Canada.

Safety Information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the user's guide.

WARNING: Potential Shock Hazard

2. Use only a grounded electrical outlet when connecting the HP OfficeJet to a power source. If you don't know whether the outlet is grounded, check with a qualified electrician.

3. Telephone lines can develop hazardous voltages. To avoid electric shock, do not touch the contacts on the end of the cord, or the TEL and LINE sockets on the back of the HP OfficeJet. Replace damaged cords immediately.

4. Never install telephone wiring during a lightning storm.

5. Observe all warnings and instructions marked on the product.

6. Unplug this product from wall outlets and telephone jacks before cleaning.

7. Do not install or use this product near water, or when you are wet.

8. Install the product securely on a stable surface.

9. Install the product in a protected location where no one can step on or trip over line cord, and the line cord will not be damaged.

10.If the product does not operate normally, see Troubleshooting.

11.No operatorserviceable parts inside. Refer servicing to qualified service personnel.

CAUTION:

This heading is followed by information that alerts you to potential damage to equipment or loss of data.

WARNING:

This heading is followed by information that alerts you to a potential safety hazard.

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard shall not be liable for errors contained herein or for consequential damages in connection with the furnishing, performance, or use of this material.

Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the back of the

User's Guide

This product may contain remanufactured parts that have been fully tested to meet 100% of original performance specifications.

Complete the following information. You'll need it if you contact your dealer or Hewlett-Packard Co.:

DATE OF PURCHASE

MO. DAY

SERIAL NUMBER

YEAR

(Located on the back of the machine.)

Contents

1. Using the HP OfficeJet Manager 1-1...............

Introducing the HP OfficeJet Manager 1-2..................

Running the HP OfficeJet Manager 1-3.....................

Using the HP OfficeJet Manager Help System 1-4.........

Using the File Menu 1-5.................................

Cleaning the Print Cartridge 1-5.......................

Using the OfficeJet Setup Menu 1-6.......................

Modifying Device Settings 1-6........................

UsingSendFaxSetup 1-8............................

Changing the Header for Your Outgoing Faxes 1-8......

Selecting Dialing Mode 1-9........................

Setting Automatic Redial Option 1-9.................

Setting up Speed Dialing 1-10.........................

Storing Speed Dial Codes for Individuals 1-11..........

Storing Speed Dial Codes for Groups 1-12.............

Changing Send Fax Quality 1-13.......................

Changing the contrast 1-13..........................

Changing the resolution 1-13........................

Using Receive Fax Setup 1-14.........................

Selecting Auto or Manual

Receive Mode for incoming faxes 1-15................

Changing the number of rings to answer 1-15...........

Setting Automatic Reduction 1-16....................

Setting Backup Reception 1-16......................

Distinctive Ring 1-17..............................

Silent Detect 1-17.................................

Remote Service 1-18...............................

Changing the Loaded Paper Size 1-18...................

Reducing Copies of Originals 1-19......................

Setting DOS Printing Options 1-19......................

Controlling Sound Settings 1-21........................

Using the Options Menu 1-22.............................

Being notified of errors or warnings 1-22.................

Printing Logs and Reports 1-23............................

Printing a Fax Log Report Automatically 1-23.............

Printing Fax Logs 1-23...............................

Printing HP OfficeJet Reports 1-26.....................

The Speed Dial Report 1-26.........................

The Menu Settings Report 1-28......................

The Self Test Report 1-32...........................

The Power Fail Report 1-34.........................

2. Sending Faxes 2-1..............................

What You Need to Know... 2-2...........................

Dialing from the front panel 2-2.......................

Sending a Fax 2-4......................................

Sending Faxes to Multiple Fax Numbers 2-6.................

Sending a Fax at a Future Time 2-7.......................

Sending a Fax to Another Fax Machine Upon Request

(Being Polled) 2-9.....................................

Asking to Receive a Fax from Another Fax Machine (Polling) 2-10

Adjusting the Resolution 2-11.............................

Adjusting the Contrast 2-12...............................

3. Making Copies and Printing 3-1..................

What You Need to Know 3-2.............................

Choosing media 3-2................................

Tips for loading paper and other media 3-3..............

Making Copies 3-4.....................................

Adjusting the Contrast 3-6...............................

Using the HP OfficeJet 3-7...............................

Printer Options 3-7.....................................

Opening the HP OfficeJet Printer Options 3-8................

Reviewing the Printer Settings 3-9.....................

Choosing the Grayscale Options 3-11....................

Reviewing the Grayscale Options 3-11................

Printing Envelopes with Windows Applications 3-12...........

Loading Envelopes 3-13..................................

4. Using the Front Panel 4-1........................

When and How to Use the Front Panel 4-2..................

Using the Menu Buttons 4-3..............................

Tutorial: Moving in the Menu System

and Entering Words and Symbols 4-4..................

Using Send Fax Setup 4-7...............................

Changing the Header for Your Outgoing Faxes 4-7........

Printing Logs and Reports 4-7............................

Changing the Send Fax Quality 4-8........................

Adjusting the Contrast 4-8...........................

Adjusting the Resolution 4-8..........................

Changing the Loaded Paper Size 4-9.......................

Using Speed Dial Setup 4-10..............................

Inserting a Pause in a Speed Dial Number 4-10............

Setting Up a Speed Dial Group 4-10.....................

Controlling Sounds 4-11.................................

Selecting Tone or Pulse Dialing Mode and Setting

Automatic Redial 4-11...............................

Using Receive Fax Setup 4-12.............................

Changing the Receive Mode 4-12.......................

Setting the Number of Rings to Answer, Setting Automatic Reduction, Setting Backup Reception, Enabling Silent Detect, Enabling Remote Service, Enabling Distinctive Ring 4-12...

Scheduling a Fax 4-13...................................

Controlling the Appearance of Your Printed Documents 4-13....

Changing Copy Reduction 4-14............................

Clean the Print Cartridge 4-14.............................

5. Troubleshooting & Maintenance 5-1...............

Troubleshooting 5-2....................................

When you need help 5-2.............................

Error Notification: Beeps, Blinking Light, Messages 5-8....

Understanding the Displayed Messages 5-9..............

Solving Problems While Printing, Faxing, or Copying 5-21..

Maintaining Your HP OfficeJet 5-27........................

Changing the Print Cartridge 5-28......................

6. Reference 6-1..................................

Product Specifications 6-2...............................

Ordering Information 6-6................................

Obtaining a Material Safety Data Sheet (MSDS) 6-7..........

Warranty Information 6-7...............................

One-Year Limited Warranty 6-7.......................

Exclusions 6-7.....................................

Warranty Limitations 6-8............................

Regulatory Information 6-8..............................

Notice to Users of the U. S. Telephone Network: FCC

Requirements 6-8..................................

Electromagnetic or Radio Frequency Interference:

FCC Requirements 6-10..............................

Notice to Users of the Canadian Telephone

Network: DOC Requirements 6-11.....................

LLL

If You Don't Read Anything Else...

We know you'll want to get started using your HP OfficeJet as quickly as possible, and this short section shows you how, with a summary of the basic information and procedures. If you have questions about any of this information, consult the online help or the appropriate chapter in this manual. Later, you may find this section useful when you need a quick reminder of a procedure.

Below is a summary of the HP OfficeJet's capabilities.

HP OfficeJet Printer/Fax/ Copier

HP OfficeJet Series 300 Manager (Windows software)

* For convenience and readability in this manual, the name "HP OfficeJet Series

300 Manager" has been shortened to "HP OfficeJet Manager."

prints (as an HP DeskJet).

sends and receive faxes.

makes convenience copies.

sets up the HP OfficeJet from your PC.

shows the current status of the HP OfficeJet.

prints reports.

)RUHZRUGL

Send faxes and make copies by loading your document in the

tray

fax/copy loading

Flip this

legal extension

legal-size documents.

backward to support

Lift the

top cover

change the print cartridge.

Remove received faxes, print jobs, reports, and copies from the

output tray

sl-1a

Load paper in the

paper tray

for received

faxes, print jobs, reports, and copies.

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Sending a Fax

1. Dial

the fax number using one of the

following methods.

Use the numeric buttons on the HP OfficeJet.

Press the

Speed Dial

button

and a 2-digit code.

Press one of the 10 One-Touch buttons.

2. Load

your document face-down in the

fax loading tray. Depending on the thickness of the

pages, you can load up to 20 pages in the loading tray.

Press

Start/Copy

to begin.

sl-46b

sl-19a

sl-47

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Making Copies

Adjust the document guide, if necessary, then load your document face-down in the loading tray.

Depending on the thickness of the page, you can load up to 20 pages.

sl-46b

Press

Start/Copy

, then enter the number of copies you want (up to 99 copies).

Note

: If you only want one copy, you don't need to enter the "1," just skip to Step 3.

Press

Start/Copy

again to begin

copying.

sl-47a

sl-46a

sl-47b

)RUHZRUGLY

1Usingthe

HP OfficeJet Manager

Topic Page

Introducing the HP OfficeJet Manager 1-2..................

Running the HP OfficeJet Manager 1-3.....................

Using the HP OfficeJet Manager Help System 1-4.........

Using the File Menu 1-5.................................

Cleaning the Print Cartridge 1-5.......................

Using the OfficeJet Setup Menu 1-6.......................

Modifying Device Settings 1-6........................

UsingSendFaxSetup 1-8............................

Setting up Speed Dialing 1-10.........................

Changing Send Fax Quality 1-13.......................

Using Receive Fax Setup 1-14.........................

Changing the Loaded Paper Size 1-18...................

Reducing Copies of Originals 1-19......................

Setting DOS Printing Options 1-19......................

Controlling Sound Settings 1-21........................

Using the Options Menu 1-22.............................

Being notified of errors or warnings 1-22.................

Printing Logs and Reports 1-23............................

Printing a Fax Log Report Automatically 1-23.............

Printing Fax Logs 1-23...............................

Printing HP OfficeJet Reports 1-26.....................

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Introducing the HP OfficeJet Manager

In this chapter, you will learn how to use the HP OfficeJet Manager, a software application program that allows you to manage tasks such as monitoring the status of your HP OfficeJet, printing logs and reports, and modifying device settings that were preinstalled at the factory. All of the information in this chapter can also be found in the

HP OfficeJet Manager's online help system.

To access the HP OfficeJet Manager, first make sure you have Windows 3.1 running on your PC.

Find the HP OfficeJet Series 300 window on your Program Manager screen. If it is minimized, (that is, it displays as an icon on your screen), double-click the icon to open it.

The HP OfficeJet Manager icon

Click the HP OfficeJet Manager icon.

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Running the HP OfficeJet Manager

To run the HP OfficeJet Manager, double-click the HP OfficeJet Manager icon. The HP OfficeJet Manager window appears. A menu bar is displayed across the top of the window, with the headings

OfficeJet Setup,Options,Reports

and

Help

File

All of the choices in the are described in this chapter.

TheStatusareashowsyouthesamein` formation as on the front panel display of your HP OfficeJet. When error mes` sages display here, press the

formation

to get directions on how to fix the prob` lem.

button (bottom right corner)

Menu Bar

More In`

This area shows information about your menu choices.

To look up menu options for each main menu, move your mouse so the screen pointer points to the menu heading. Then click the mouse button. Each of the menu options are explained in this chapter. To close the HP OfficeJet Manager, choose

File/Exit.

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Using the HP OfficeJet Manager Help System

The HP OfficeJet Manager has an online help system. When you choose menu appears. The menu items are explained below.

Help

from the HP OfficeJet Manager menu bar, a drop-down

Choose system.

Choose specific topics.

Choose about the HP OfficeJet Manager.

Choose solve problems and get customer support.

Choose version of the HP OfficeJet Manager.

Help on specific topics is also available from many HP OfficeJet M anager dialog boxes, as explained in the following pages. Clicking

Help

the relevant Help topic.

For more information on Windows-based help systems, refer to the Windows Help system in your Windows User's Guide.

Help/Contents

Help/Search

Help/Using OfficeJet Series 300 Manager

Help/Technical Support

Help/About OfficeJet Series 300 Manager

button in one of these dialog boxes will take you to the

to display the contents of the online help

for detailed information and instructions on

to learn more

for information about how to

to look up your

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Using the File Menu

When you choose following drop-down menu appears.

from the main OfficeJet Manager menu, the

File

Cleaning the Print Cartridge

If the print quality is poor, it may mean the print cartridge requires cleaning. However, as the problem can be attributed to other causes, refer to the Troubleshooting chapter first for alternate solutions, as unnecessarily cleaning the print cartridge shortens its life.

If you need to clean the print cartridge, choose

Cartridge

File/Clean Print

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Using the OfficeJet Setup Menu

When you choose

OfficeJet Setup

menu, a drop-down menu appears, which you can use to configure the HP Officejet device settings.

Modifying Device Settings

The table below summarizes all the device settings you can change with the HP OfficeJet Manager. It also lists factory settings (defaults).

Setting Use Whenever You Need To...

Send Fax Setup

Speed Dial Setup

Send Fax Quality

Change the number) printed at the top of all faxed pages.

Specify tone or pulse.

Specify automatic redial for faxes that fail the first time.

factory setting is Automatic Redial=On

Add, change, or delete frequently-used names and fax numbers.

Add, change, or delete a speed dial group, to send a fax to multiple recipients.

Print a report of speed dial entries.

Change the contrast (light, normal, or dark) for copies and outgoing faxes.

Change the resolution (standard, fine, or photo) for outgoing faxes.

factory setting is Resolution=Standard.

Fax Header

The factory setting is Contrast=Normal.

(current date and time, name, and

The factory setting is Dialing Mode=Tone.

from the main OfficeJet Manager

The

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Use Whenever You Need To...Setting

Receive Fax Setup

Loaded Paper Size Specify type of paper currently loaded: Letter, Legal, A4, Exec, or Enve`

Copy Reduction Specify the percentage of copy to be reduced, relative to the

Printing Options (DOS)

Sounds Turn off or adjust the volume of sounds device

Change the ceJet to automatically answer all phone calls or whether you want to manually answer the phone.

Change the number of rings before the HP OfficeJet answers (only applicable when receive mode is set to Auto). The factory setting is

Rings to Answer=2

Reduce page size of incoming faxes to match paper size loaded in tray. The factory setting is

If an error occurs, specify that incoming faxes be received to memory.

The factory setting is Backup Reception=On.

Specify a distinctive ringing service.

Distinctive Ring=Off.

Receive faxes from older-model fax machines that don't emit a fax signal.

Allow remote dial-in.

lope. Change this setting to match the size of paper.

factory setting for the U.S. is Loaded Paper Size=Letter.

original. Setup the HP OfficeJet as a printer for a DOS application.

makes.

Volume=Soft.

Receive Mode

The factory setting is Silent Detect=Off.

The factory setting is Copy Reduction=100%.

The factory settings are Ringer=On, Beeps=On, Ring and Beep

to indicate whether you want the HP Offi`

Automatic Reduction=On

The factory setting is

The factory setting is Remote Service=Off.

The

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Using Send Fax Setup

To set up header information, dialing mode, and automatic redial, choose box appears, with the fax header at the top of the page, as shown below. First, review the header information for outgoing faxes. All of the headers for your outgoing faxes will contain this information.

OfficeJet Setup/Send Fax Setup

. The Send Fax Setup dialog

Changing the Header for Your Outgoing Faxes

To change the month, day, or year in the number you want to change and type in a new number.

To change the numbers in the want to change and type in a new number. If you want to express time in terms of 24 hours rather than AM/PM (13:00 rather than 1:00 PM), change the time from AM/PM to the 24-hour clock first. Then change the numbers.

Type your name or your company name in the

Type your fax number in the

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Time

Fax Header Number

Date

box, double-click the

box, double-click the number you

Fax Header Name

box.

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Selecting Dialing Mode

Dialing Mode offers you an option between Pulse and Tone. In the

Dialing Mode

capability; choose

box, choose

Pulse

need to switch from like, for example, charging your fax number to a credit card. To switch from Pulse to Tone, type an asterisk (*) after the fax number.

Note, this feature only works if your Dialing Mode has been set to

Pulse;

you cannot switch from

example below shows you exactly how this procedure works.

EXAMPLE

Tone

if your telephone has touch-tone

if it does not. If you select pulse, you may

PulsetoTone

to perform certain transactions

TonetoPulse

when dialing. The

To send a fax to the number (111) 222-3333, and then switch to

Tone

dialing to enter a credit card number, you would enter the fax number as 111 222 3333 *. Then enter your credit card number.

You can place the * in Speed Dial entries and numbers you dial from the front panel of the OfficeJet, to switch from

PulsetoTone

Setting Automatic Redial Option

The factory setting is HP OfficeJet encounters a busy signal, it will redial that fax number automatically five times (the number varies by country). The first redial occurs after a 1-minute wait; the next four redials occur after 5-minute waits. During this wait period, the redial timer is displayed as a countdown. To initiate the next redial without waiting, press the

Redial/Pause

button located on the front panel (this applies to paper

faxes only).

Automatic Redial=On

. With this setting, if the

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Setting up Speed Dialing

The speed dialing feature allows you to store frequently used fax numbers (either for individuals or groups) by assigning code numbers to them, to speed up the dialing process.

After storing a name, you can send your fax by pressing the

Dial

button located on the left side of the front panel of the HP`OfficeJet, and entering the code number which corresponds to the name.

The first 10 speed dial codes are automatically assigned to the 10 One-Touch buttons on the right of the HP OfficeJet front panel. Store the 10 fax numbers you dial most frequently into speed dial codes 1 through 10. Then, just load your paper document and press the appropriate One-Touch button, before pressing Start.

The group speed dial feature allows you to store selected speed dial entries in groups. For example, you may want to create a group of client or vendor speed dial numbers. You can have as many as five groups of related fax numbers. After storing a number, you can send a fax to that number by simply pressing the located on the front panel of the HP OfficeJet and entering the group code (any number between 61 through 65). Your fax will be sent to every person in that group.

When you've finished assigning names and fax numbers to the speed

dial codes, click the dialog box. You may also click the box without saving your settings, o r the this topic.

button to save your settings and close the

Cancel

Speed Dial

button to close the dialog

Help

button to get help for

Speed

button

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Storing Speed Dial Codes for Individuals

Choose

OfficeJet Setup/Speed Dial Setup

In the

Name

and

Fax Number

boxes, across from each code, type the recipient's name (person or company name) and fax number. Use the Tab key to move from one column to the other. (Be sure to include any necessary prefixes; for example, 1 for long-distance numbers.)

Special Characters Use in Fax Numbers

asterisk (*) If the Dialing M ode is set to pulse, adding the asterisk switches the dialing

mode from pulse to tone. If the Dialing Mode is set to tone, the asterisk causes a "*" tone to be emitted.

pound or number sign (#)

hyphen (-) Inserts a 3-second pause in the fax number when you need to wait for an

space or blank Spaces and blanks are ignored.

If the Dialing Mode is set to tone, a pound or number sign causes a "#" tone to be emitted. If the Dialing Mode is set to pulse, this character is ignored.

access tone or when using a credit card. For example, placing "----"ina speed dial number causes four pauses to occur.

Click the

button to save your settings and close the dialog box.

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To delete an entry, highlight the name by clicking it, and press the Delete key on your keyboard.

To print a report showing all the information you have stored in speed dial codes, click the

Print Speed Dial Report

button at the bottom of

the dialog box.

Storing Speed Dial Codes for Groups

Speed Dial Setup

Select Click the

Group Dial Setup

Setup dialog box.

from the

OfficeJet Setup

menu.

button at the bottom of the Speed Dial

The first time you open this dialog box, Code 61 will be displayed in

Group Code

the

box. To select the next code, click on the arrow to the

right of this code.

In the

Group Name

box type a name for the group of related names

(for example, Clients).

Next, highlight each name that you want to add to this group and click the from the group by highlighting it and clicking the

Group

Add to Group

button. If you add a name by mistake, delete it

Remove from

button. (Note, you cannot add names by typing them in; you can only select them from the list of individuals you entered previously.)

Click the

button to save your settings and close the dialog box.

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Changing Send Fax Quality

When you choose

Quality dialog box appears.

OfficeJet Setup/Send Fax Quality

, the Send Fax

Changing the contrast

To modify the

Darken

Normal

(factory setting).

Lighten

Avoid sending faxes written in pencil, but if you do, change the contrast to Darken first.

Contrast

for originals that are too light.

for documents with acceptable lightness/darkness

for originals that are too dark.

of copies or outgoing faxes, click:

Changing the resolution

To modify the resolution (sharpness) of outgoing faxes, click:

Standard

illustrations), or when the transmission speed is more important than quality.

Fine

Photo

capture images containing different shades of gray or color. This selection causes documents to be scanned as halftone images.

Copies are automatically made with the best resolution. For this

reason, a photograph may not fit completely in memory and you may

not be able to make multiple copies. You will need to make

individual copies.

After you've made your changes, click

close the dialog box;

your settings;

to display help for this topic.

for text only faxes (no photographs or graphic

to make text and line drawings as sharp as possible.

when faxing or making copies of photographs or to

to save your settings and

Default

Cancel

close the dialog box without saving

return selections to factory settings; and

Help

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Using Receive Fax Setup

When you choose Setup dialog box appears. The settings in this dialog box were determined during installation. You need only modify these settings if the conditions that existed at setup have changed.

When you have finished, clickOKto save your settings and close the dialog box, or settings. Click

Help

to display help for this topic.

OfficeJet Setup/Receive Fax Setup

Cancel

to close the dialog box without saving your

Default

to return selections to factory settings; and

, the Receive Fax

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Selecting Auto or Manual

Receive Mode for incoming faxes

Before you select the auto or manual Receive Mode setting for

incoming faxes, review the setup information in your Installation

Guide to make sure your system is cabled correctly. Then make your

selection based on the following.

Choose

If This Is Your Situation...

A separate telephone number for receiving fax calls only (no voice calls).

One telephone number for both phone and fax calls, andnotelephone answering machine.

One telephone number for both phone and fax calls, and youdohave a telephone answering ma` chine.

One telephone number for both phone and fax calls, and you subscribe to a

service

from your telephone company.

distinctive ringing

this setting

Auto.

Manual.

Auto.

Auto, and click the Distinctive Ring button in the Settings box.

Changing the number of rings to answer

When the receive mode is set to Auto, HP OfficeJet answers the call automatically, after a specified number of rings.

To change the setting, click the arrow to the right of the

Answer

box to show the desired number, then click on the

number.

Answering machines also have a rings-to-answer feature. If you have

an answering machine connected (according to scenario 3 in the

Installation Guide), make sure the number of

Rings to Answer

dialog box is set to a higher number than that of your answering

machine.

The HP OfficeJet "listens" while the answering machine plays its

greeting. If the HP OfficeJet detects fax tones, it will cut off the

answering machine and receive the fax.

Rings to

in this

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Setting Automatic Reduction

Automatic Reduction

The your incoming fax to fit the paper loaded in the tray. The Factory setting is from the checkbox. The two scenarios below demonstrate what happens if you turn auto reduction on or off.

Automatic Reduction=On

setting automatically reduces each page of

. To turn it off, remove the check

Example 1

letter-size paper loaded in the HP OfficeJet. With

Reduction=On

original. With into two pages.

Example 2

letter-size paper loaded in the HP OfficeJet. With

Reduction=On Auto Reduction=Off

The HP OfficeJet cannot print on the bottom 1/2 inch of the page, so a fax that fills a letter-size page may print on two pages if Automatic Reduction is turned off. You should always leave the Automatic Reduction setting On, unless maintaining the original size is important to you.

You receive a fax on legal-size paper, but have

Auto

, the page will be a 75% reduction of the legal-size

Auto Reduction=Off

You receive a fax on letter-size paper and also have

, each page you receive may be reduced slightly. With

, the page may be split into two pages.

, the legal-size original will be split

Auto

Setting Backup Reception

The HP OfficeJet has a backup capability for receiving faxes and storing them in memory if it is unable to print them for the following reasons:

The paper tray is empty.

The wrong paper size is loaded for receiving faxes (only Letter, Legal, and A4 paper are valid for faxes).

The print cartridge is out of ink or is not installed.

There's a paper jam.

With the paper faxes will be received to memory. If incoming calls will be answered, nor incoming faxes received, until the circumstance listed above is corrected.

If you are printing a file from your PC or copying when a fax is received, the fax will be saved to memory, regardless of the

Reception

stored in memory print immediately.

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Backup Reception=On

setting. When the printing or copying is complete, faxes

(the factory setting), incoming

Backup Reception=Off

Backup

, no

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Distinctive Ring

"Distinctive ring" is a service provided by a telephone company. You

need to check with your telephone company to see if it is offered in

your area. If it is offered, it allows you to have two or three phone

numbers on the same phone line and is cheaper than having separate

lines. It is easy to tell the phone numbers apart because each one has

a distinctive ring: the first phone number has a single ring, the second

has a double ring, and the third has a triple ring.

Distinctive Ring

The

between voice and fax calls when both are received on the same

phone line, but it only works with your telephone company's

distinctive ring service. The factory setting is

the HP OfficeJet automatically (Receive mode is set to

calls. If you have subscribed to your telephone company's

all

distinctive ring service, ask your telephone company to assign the

single ring to phone numbers that receive voice calls and multiple

rings to phone number(s) that receive fax calls. Then Check the

Distinctive Ring

phone and receive faxes only when it detects a multiple ring.

(At the time of publication, distinctive ring services`also known by

other names`were available only in certain parts of the U.S. and

some Asian countries.)

feature allows the HP OfficeJet to distinguish

Distinctive Ring=Off

Auto

)answers

checkbox to allow the HP OfficeJet to answer the

;

Silent Detect

To receive faxes from older-model fax machines that don't emit a fax

signal, click the

these silent models represented about 5% of the fax machines in use.

The factory setting is

following are true:

Silent Detect

checkbox. At the time of publication,

Silent Detect=Off

. Modify only when all of the

You receive a fax from an older-model fax machine.

our telephone answering machine is directly connected to the

HP OfficeJet.

Receive Mode

The

is set to

Auto.

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Remote Service

If you've contacted a Hewlett-Packard service representative about a

problem, you may be asked to turn the remote service setting clicking the checkbox. The factory setting is

Off

Reset

it to

after the problem has been diagnosed.

Remote Service=Off

Changing the Loaded Paper Size

OfficeJet Setup/Loaded Paper Size

Use in the lower paper tray. The table below shows the paper sizes that you can use for each HP OfficeJet function.

Task Valid Paper Sizes

Printing Letter, Legal, A4, Exec, Envelope Faxing Letter, Legal, A4 Copying Letter, Legal, A4

Letter: 8.5 x 11 inches (216 x 279 mm)

to change the size of the paper

Legal: 8.5 x 14 inches (216 x 356 mm) A4: 8.27 x 11.7 inches (210 x 297 mm) Exec: 7.25 x 10.5 inches (184 x 267 mm) Envelope: Either (1) U.S. No. 10 envelopes, 4.12 x 9 .5 inches (105 x

241 mm), or (2) European DL envelopes, 220 x 110 mm (8.66 x 4.33 inches)

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Reducing Copies of Originals

To make reduced copies of originals, select

Reduction

and slide the mouse down the list of percentages displayed

OfficeJet Setup/Copy

in the drop-down menu. Release the mouse button after your

selection has be highlighted.

Setting DOS Printing Options

To set printing options for DOS software applications, choose

OfficeJet Setup/Printing Options (DOS)

HP OfficeJet DOS printing characteristics and any DOS application that prints afterward will use these settings unless the application's printer driver overrides them.

Your DOS software application supplies printer drivers for many

printer models. A printer driver that supports your printer features

may already be in your software application. Your access to some

printer features, such as font selection, depends on your software

application and the printer driver installed.

Note

:`If you use DOS software applications and Windows applications, be sure to exit Windows before running your DOS applications. Do not print from the Windows MS DOS Prompt.

The table below summarizes the choices you can make from the HP OfficeJet Manager for DOS printing.

. These selections update the

Font Font Size Print Quality Carriage Return

Orientation

The character set the printer uses for printing. Normal or Condensed. Letter (highest) or Draft (quickest). Carriage Return (CR) only or Carriage Return and

Line Feed (CR and LF). Portrait or Landscape.

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Do the following before changing any settings on this dialog box.

Determine if your DOS software application provides a printer driver that you can use.

Check the printer selection or printer setup menu in your software application for a list of printer models. The list below identifies recommended printer driver selections you can use and the type of support that each offers:

Use this printer driver: For this type of printer support:

HP DeskJet 520 printer All printer features HP DeskJet 510 printer All printer features HP DeskJet 500 printer All printer features except for some fonts and

Select the printer driver using the instructions provided by your

envelope printing

software application manual. If the HP DeskJet 520 printer is not listed, use one of the alternate

printer drivers listed and contact your software company to determine if an HP DeskJet 520 printer driver is available.

Print a few documents from your software applications to make sure documents are printing correctly.

Note:`

You may need to add or change the MODE statement in your computer's AUTOEXEC.BAT file. The MODE statement tells your computer where to send printing information. This statement is not always required. If the HP OfficeJet does not print, check your AUTOEXEC.BAT file to make sure the MODE statement for a Centronics parallel connection to the LPT1 port is:

MODE LPT1:,,P

If you are not familiar with your AUTOEXEC.BAT file, see your DOS manual for information.

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Controlling Sound Settings

To modify the sounds produced by your HP OfficeJet, select

OfficeJet Setup/Sounds

selected. To turn the ringer and beeps on/off, or to modify the volume, click the checkbox. Click the settings and close the dialog box.

. A marked setting indicates the feature is on or

button to save your

This table describes the different sounds that may be heard and the items on the

Type of Sound Occurs When... Adjust using...

Rings You receive a call on the telephone

line connect ed to the HP OfficeJet.

One Short Beep You press a button on the front

panel.

Three Short Beeps You press an incorrect button on the

front panel. Nine Short Beeps An error occurs. One Long Beep You send or receive a fax success`

fully (without error).

Sounds

dialog box that controls them.

Ringer

and

Ring and Beep Volume Beeps

and

Ring and Beep Volume Ring and Beep Volume

To adjust the volume of fax tones (of outgoing faxes), slide the volume control slider located on the right side of the HP OfficeJet toward the minus sign (-) to decrease the volume, and toward the plus sign (+) to increase it.

. .

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