HP Officejet 276dw User's Guide
HP Officejet Pro 276dw
Multifunction Printer
User Guide
Copyright information
© 2013 Copyright Hewlett-Packard
Development Company, L.P.
Edition 2, 1/2014
Hewlett-Packard Company
notices
The information contained in this
document is subject to change without
notice.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of Hewlett-Packard,
except as allowed under copyright
laws.
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for
technical or editorial errors or
omissions contained herein.
Acknowledgements
Microsoft, Windows, Windows XP,
Windows Vista, Windows 7, and
Windows 8 are U.S. registered
trademarks of Microsoft Corporation.
ENERGY STAR and the ENERGY
STAR mark are registered U.S. marks.
Safety information
Always follow basic safety precautions
when using this product to reduce risk
of injury from fire or electric shock.
1. Read and understand all
instructions in the documentation that
comes with the printer.
2. Observe all warnings and
instructions marked on the product.
3. Unplug this product from wall
outlets before cleaning.
4. Do not install or use this product
near water, or when you are wet.
5. Install the product securely on
a stable surface.
6. Install the product in a protected
location where no one can step on or
trip over the line cord, and the line
cord cannot be damaged.
7. If the product does not operate
normally, see
8. There are no user-serviceable parts
inside. Refer servicing to qualified
service personnel.
Solve a problem.
Contents
1 Get started
Accessibility..............................................................................................................................10
HP EcoSolutions (HP and the Environment)............................................................................11
Understand the printer parts.....................................................................................................12
Front view...........................................................................................................................12
Printing supplies area.........................................................................................................13
Back view............................................................................................................................13
Use the printer control panel....................................................................................................14
Overview of buttons and lights...........................................................................................14
Control panel display icons.................................................................................................15
Change printer settings......................................................................................................17
Select the mode............................................................................................................17
Change printer settings................................................................................................18
Select paper.............................................................................................................................18
Recommended papers for printing and copying.................................................................18
Recommended papers for photo printing...........................................................................19
Tips for selecting and using paper......................................................................................20
Load an original on the scanner glass......................................................................................20
Load an original in the automatic document feeder (ADF).......................................................21
Load paper...............................................................................................................................22
Load standard-size paper...................................................................................................23
Load envelopes..................................................................................................................24
Load cards and photo paper...............................................................................................25
Load custom-size paper.....................................................................................................25
Insert a memory device............................................................................................................27
Install the accessories..............................................................................................................27
Install the automatic two-sided printing accessory (duplexer)............................................28
Install Tray 2.......................................................................................................................28
Configure trays...................................................................................................................30
Turn on accessories in the printer driver............................................................................30
To turn on accessories (Windows)...............................................................................31
To turn on accessories (Mac OS X)..............................................................................31
Maintain the printer...................................................................................................................31
Clean the scanner glass.....................................................................................................31
Clean the exterior ..............................................................................................................32
Clean the automatic document feeder................................................................................32
Update the printer.....................................................................................................................33
Update the printer using the embedded web server...........................................................34
Update the printer using the printer control panel..............................................................34
Open the printer software (Windows).......................................................................................34
Turn the printer off....................................................................................................................35
Restore factory defaults............................................................................................................35
1
2Print
Print documents........................................................................................................................36
Print documents (Windows)................................................................................................36
Print documents (Mac OS X)..............................................................................................37
Print brochures.........................................................................................................................37
Print brochures (Windows).................................................................................................38
Print brochures (Mac OS X)................................................................................................38
Print on envelopes....................................................................................................................39
Print on envelopes (Windows)............................................................................................39
Print on envelopes (Mac OS X)..........................................................................................40
Print photos..............................................................................................................................40
Print photos on photo paper (Windows).............................................................................40
Print photos on photo paper (Mac OS X)...........................................................................41
Print photos from a memory device ...................................................................................42
Print on special and custom-size paper....................................................................................42
Print on special or custom-size paper (Windows)..............................................................42
Print on special or custom-size paper (Mac OS X).............................................................43
Set up custom sizes (Mac OS X)........................................................................................44
HP ePrint..................................................................................................................................44
HP Wireless Direct....................................................................................................................44
Turn on HP wireless direct printing.....................................................................................45
Print from a wireless-capable mobile device......................................................................45
Print from a wireless-capable computer.............................................................................46
Print from a wireless-capable computer (Windows).....................................................46
Print from a wireless-capable computer (Mac OS X)....................................................46
Print on both sides (duplexing).................................................................................................47
View Print Resolutions..............................................................................................................48
3Scan
Scan an original........................................................................................................................49
Scan to a computer from the control panel.........................................................................49
Scan an original from HP scanning software......................................................................50
Scan to a memory card.......................................................................................................50
Scan using Webscan................................................................................................................51
Scanning documents as editable text.......................................................................................51
To scan documents as editable text...................................................................................52
Guidelines for scanning documents as editable text..........................................................53
4 HP Digital Solutions
What are HP Digital Solutions?................................................................................................54
HP Direct Digital Filing........................................................................................................54
HP Digital Fax.....................................................................................................................54
Requirements...........................................................................................................................55
2
Contents
Set up HP Digital Solutions......................................................................................................56
Set up HP Direct Digital Filing............................................................................................56
Set up Scan to Network Folder.....................................................................................56
Set up Scan to Email....................................................................................................57
Set up HP Digital Fax.........................................................................................................59
Use the HP Digital Solutions....................................................................................................60
Use HP Scan to Network Folder.........................................................................................60
Use Scan to Email..............................................................................................................60
Use HP Digital Fax.............................................................................................................61
5Copy
Copy documents.......................................................................................................................62
Change copy settings...............................................................................................................62
Save copy settings...................................................................................................................63
Collate Copies..........................................................................................................................63
ID Copy ....................................................................................................................................63
HP Copy Fix..............................................................................................................................64
6Fax
Send a fax................................................................................................................................65
Send a standard fax...........................................................................................................65
Send a standard fax from the computer.............................................................................66
Send a fax manually from a phone.....................................................................................67
Send a fax using monitor dialing........................................................................................68
Send a fax from memory....................................................................................................69
Schedule a fax to send later...............................................................................................69
Send a fax to multiple recipients.........................................................................................70
Send a fax in Error Correction Mode..................................................................................70
Receive a fax............................................................................................................................71
Receive a fax manually......................................................................................................71
Set up backup fax...............................................................................................................72
Reprint received faxes from memory..................................................................................72
Poll to receive a fax............................................................................................................73
Forward faxes to another number......................................................................................73
Set the paper size for received faxes.................................................................................74
Set automatic reduction for incoming faxes........................................................................74
Block unwanted fax numbers.............................................................................................74
Add numbers to the junk fax list...................................................................................75
Remove numbers from the junk fax list........................................................................75
Print a Junk Fax Report................................................................................................76
Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)..........76
Fax to PC and Fax to Mac requirements......................................................................76
Activate Fax to PC and Fax to Mac..............................................................................77
Modify Fax to PC or Fax to Mac settings......................................................................77
Set up speed-dial entries..........................................................................................................78
Set up and change speed-dial entries................................................................................78
Set up and change group speed-dial entries......................................................................79
Delete speed-dial entries....................................................................................................79
Print a list of speed-dial entries..........................................................................................80
3
Change fax settings..................................................................................................................80
Configure the fax header....................................................................................................80
Set the answer mode (Auto answer)..................................................................................80
Set the number of rings before answering..........................................................................81
Change the answer ring pattern for distinctive ring............................................................81
Set the dial type..................................................................................................................82
Set the redial options..........................................................................................................82
Set the fax speed................................................................................................................83
Set the fax sound volume...................................................................................................83
Fax and digital phone services.................................................................................................84
Fax over Internet Protocol........................................................................................................84
Use reports...............................................................................................................................85
Print fax confirmation reports..............................................................................................85
Print fax error reports..........................................................................................................86
Print and view the fax log...................................................................................................86
Clear the fax log.................................................................................................................87
Print the details of the last fax transaction..........................................................................87
Print a Caller ID Report.......................................................................................................87
View the Call History...........................................................................................................87
7 Web Services
What are Web Services?..........................................................................................................88
HP ePrint............................................................................................................................88
Printer Apps........................................................................................................................88
Set up Web Services................................................................................................................89
Set up Web Services using the HP printer software...........................................................89
Set up Web Services using the printer’s control panel.......................................................89
Set up Web Services using the embedded web server......................................................90
Use Web Services....................................................................................................................90
HP ePrint............................................................................................................................90
Print using HP ePrint....................................................................................................91
Find the printer's email address....................................................................................91
Turn off HP ePrint.........................................................................................................91
Printer Apps........................................................................................................................91
Use Printer Apps...........................................................................................................91
Manage Printer Apps....................................................................................................92
Turn off Printer Apps.....................................................................................................92
Remove Web Services.............................................................................................................92
8 Work with ink cartridges
Information on ink cartridges and the printhead.......................................................................93
Check the estimated ink levels.................................................................................................94
Printing with black or color ink only..........................................................................................94
Replace the ink cartridges........................................................................................................95
Store printing supplies..............................................................................................................96
Anonymous Usage Information Storage...................................................................................96
4
Contents
9 Solve a problem
HP support................................................................................................................................98
Obtain electronic support....................................................................................................99
HP support by phone..........................................................................................................99
Before you call............................................................................................................100
Phone support period.................................................................................................100
After the phone support period...................................................................................100
General troubleshooting tips and resources...........................................................................100
Solve printer problems............................................................................................................101
The printer shuts down unexpectedly...............................................................................101
Alignment fails..................................................................................................................101
The printer is not responding (nothing prints)...................................................................102
The printer prints slowly....................................................................................................102
The printer is making some unexpected noises...............................................................103
Blank or partial page printed.............................................................................................104
Something on the page is missing or incorrect.................................................................104
Placement of the text or graphics is wrong.......................................................................105
Print quality troubleshooting...................................................................................................105
Solve paper-feed problems....................................................................................................110
Solve copy problems..............................................................................................................111
No copy came out.............................................................................................................112
Copies are blank...............................................................................................................112
Documents are missing or faded......................................................................................112
Size is reduced.................................................................................................................113
Copy quality is poor .........................................................................................................113
Copy defects are apparent...............................................................................................113
The printer prints half a page, then ejects the paper........................................................114
Paper mismatch................................................................................................................114
Solve scan problems..............................................................................................................114
Scanner did nothing..........................................................................................................115
Scan takes too long..........................................................................................................115
Part of the document did not scan or text is missing........................................................116
Text cannot be edited.......................................................................................................116
Error messages appear....................................................................................................117
Scanned image quality is poor.........................................................................................117
Scan defects are apparent...............................................................................................119
Solve fax problems.................................................................................................................119
The fax test failed.............................................................................................................120
Solve problems using Web Services and HP websites..........................................................133
Solve problems using Web Services................................................................................133
Solve problems using HP websites..................................................................................134
Solve HP Digital Solutions problems......................................................................................134
Solving HP Direct Digital Filing problems.........................................................................134
Common problems.....................................................................................................135
Unable to scan to network folder................................................................................135
Unable to scan to email..............................................................................................136
The sharing dialog box is different after setting up HP Direct Digital Filing
(Windows)...................................................................................................................137
Solving HP Digital Fax problems......................................................................................137
5
Solve memory device problems.............................................................................................138
The printer cannot read the memory device.....................................................................138
The printer cannot read photos on the memory device....................................................139
Solve Ethernet network problems...........................................................................................139
General network troubleshooting......................................................................................139
Solve wireless problems.........................................................................................................139
Basic wireless troubleshooting.........................................................................................140
Step 1 - Make sure the wireless (802.11) light is turned on.......................................140
Step 2 - Restart components of the wireless network................................................140
Step 3 - Run the Print Wireless Network Test............................................................140
Advanced wireless troubleshooting..................................................................................141
Step 1 - Make sure your computer is connected to your network..............................141
Step 2 - Make sure that the printer is connected to your network..............................142
Step 3 - Make sure your computer is not connected to your network over a
Virtual Private Network (VPN)....................................................................................143
Step 4 - Make sure the printer is online and ready.....................................................144
Step 5 - Make sure the wireless version of the printer is set as the default printer
driver (Windows only).................................................................................................144
Step 6 - Check to see if the firewall software is blocking communication..................145
After resolving the problems.............................................................................................145
Configure your firewall software to work with the printer........................................................146
Solve printer management problems......................................................................................147
Embedded web server cannot be opened........................................................................147
Troubleshoot installation issues.............................................................................................148
Hardware installation suggestions....................................................................................148
HP software installation suggestions................................................................................149
Solve network problems.........................................................................................................149
Understand the Printer Status Report....................................................................................150
Printhead maintenance...........................................................................................................152
Clean the printhead..........................................................................................................152
Calibrate the linefeed........................................................................................................153
Align the printhead............................................................................................................153
Reinstall the printhead......................................................................................................154
Understand the network configuration page...........................................................................155
Clear jams...............................................................................................................................158
Clear paper jams..............................................................................................................158
Avoid paper jams..............................................................................................................161
A Technical information
Warranty information..............................................................................................................163
Hewlett-Packard limited warranty statement....................................................................164
Ink cartridge warranty information....................................................................................165
6
Contents
Printer specifications..............................................................................................................166
Physical specifications......................................................................................................166
Product features and capacities.......................................................................................166
Processor and memory specifications..............................................................................167
System requirements........................................................................................................167
Network protocol specifications........................................................................................167
Embedded web server specifications...............................................................................167
Paper specifications.........................................................................................................168
Understand specifications for supported paper..........................................................168
Set minimum margins.................................................................................................171
Guidelines for printing on both sides of a page..........................................................172
Print specifications............................................................................................................172
Copy specifications...........................................................................................................172
Fax specifications.............................................................................................................172
Scan specifications...........................................................................................................173
Web Services specifications.............................................................................................173
HP ePrint....................................................................................................................173
Printer Apps................................................................................................................173
HP website specifications.................................................................................................174
Environmental specifications............................................................................................174
Electrical specifications....................................................................................................174
Acoustic emission specifications......................................................................................174
Memory device specifications...........................................................................................174
Memory card specifications........................................................................................174
USB flash drives.........................................................................................................175
Regulatory information...........................................................................................................176
FCC statement..................................................................................................................177
Notice to users in Korea...................................................................................................177
VCCI (Class B) compliance statement for users in Japan................................................177
Notice to users in Japan about the power cord................................................................178
Noise emission statement for Germany...........................................................................178
European Union Regulatory Notice..................................................................................178
GS Declaration (Germany)...............................................................................................179
Notice to users of the U.S. telephone network: FCC requirements..................................180
Notice to users of the Canadian telephone network.........................................................181
Notice to users of the German telephone network...........................................................181
Australia wired fax statement...........................................................................................181
Notice to users in the European Economic Area..............................................................182
Regulatory information for wireless products...................................................................182
Exposure to radio frequency radiation........................................................................182
Notice to users in Brazil..............................................................................................183
Notice to users in Canada..........................................................................................183
Notice to users in Taiwan...........................................................................................184
Notice to users in Mexico............................................................................................184
Notice to users in Japan.............................................................................................184
Regulatory model number................................................................................................184
7
Environmental product stewardship program.........................................................................185
Paper use.........................................................................................................................185
Plastics.............................................................................................................................185
Material safety data sheets...............................................................................................185
Recycling program............................................................................................................185
HP inkjet supplies recycling program...............................................................................185
Disposal of waste equipment by users in private households in the European Union.....186
Power consumption..........................................................................................................187
Chemical Substances.......................................................................................................187
Battery information...........................................................................................................187
Battery disposal in the Netherlands............................................................................187
Battery disposal in Taiwan..........................................................................................187
California Perchlorate Material Notice........................................................................187
RoHS notices (China only)...............................................................................................188
Restriction of hazardous substance (Ukraine)..................................................................188
Third-party licenses................................................................................................................189
B HP supplies and accessories
Order printing supplies online.................................................................................................198
Supplies..................................................................................................................................198
Ink cartridges and printheads...........................................................................................198
HP paper...........................................................................................................................199
C Additional fax setup
Set up faxing (parallel phone systems)..................................................................................200
Select the correct fax setup for your home or office.........................................................201
Case A: Separate fax line (no voice calls received).........................................................203
Case B: Set up the printer with DSL.................................................................................204
Case C: Set up the printer with a PBX phone system or an ISDN line.............................205
Case D: Fax with a distinctive ring service on the same line............................................206
Case E: Shared voice/fax line..........................................................................................207
Case F: Shared voice/fax line with voice mail..................................................................208
Case G: Fax line shared with computer modem (no voice calls received).......................209
Set up the printer with a computer dial-up modem.....................................................209
Set up the printer with a computer DSL/ADSL modem..............................................211
Case H: Shared voice/fax line with computer modem......................................................212
Shared voice/fax with computer dial-up modem.........................................................212
Shared voice/fax with computer DSL/ADSL modem..................................................214
Case I: Shared voice/fax line with answering machine....................................................216
Case J: Shared voice/fax line with computer modem and answering machine................217
Shared voice/fax line with computer dial-up modem and answering machine...........217
Shared voice/fax line with computer DSL/ADSL modem and answering machine.. ..219
Case K: Shared voice/fax line with computer dial-up modem and voice mail..................221
Serial-type fax setup...............................................................................................................222
Test fax setup.........................................................................................................................223
D Network setup
Change basic network settings...............................................................................................224
View and print network settings........................................................................................224
Turn the wireless radio on and off....................................................................................224
8
Contents
Change advanced network settings.......................................................................................224
Set link speed...................................................................................................................225
View IP settings................................................................................................................225
Change IP settings...........................................................................................................225
Configure the printer’s firewall settings.............................................................................225
Creating and using firewall rules................................................................................225
Reset network settings.....................................................................................................227
Set up the printer for wireless communication........................................................................227
Before you begin..............................................................................................................227
Set up the printer on your wireless network.....................................................................228
Set up the printer using the HP printer software.........................................................228
Set up the printer using the Wireless Setup Wizard...................................................228
Set up the printer using WiFi Protected Setup (WPS)................................................229
Set up the printer using the embedded web server (EWS)........................................229
Change the connection type.............................................................................................230
Test the wireless connection............................................................................................230
Guidelines for ensuring wireless network security............................................................231
Overview of security settings......................................................................................231
Add hardware addresses to a wireless router (MAC filtering)....................................231
Other wireless security guidelines..............................................................................232
Guidelines for reducing interference on a wireless network ............................................232
Uninstall and reinstall the HP software...................................................................................232
Windows...........................................................................................................................232
Mac OS X.........................................................................................................................233
E Printer management tools
Toolbox (Windows).................................................................................................................234
HP Utility (Mac OS X).............................................................................................................234
Embedded web server............................................................................................................234
About cookies...................................................................................................................235
To open the embedded web server..................................................................................235
Embedded web server features........................................................................................236
Product security features........................................................................................................237
Assign an administrator password in the embedded web server.....................................238
Control panel lock.............................................................................................................238
Disable unused protocols and services............................................................................238
Administrator settings.......................................................................................................239
Color access control.........................................................................................................239
Protected protocols – HTTPS...........................................................................................239
Firewall.............................................................................................................................239
Scan-to and Fax-to Folder authentication........................................................................239
Syslog...............................................................................................................................239
Certificates........................................................................................................................239
Signed firmware................................................................................................................239
Wireless authentication....................................................................................................240
Index............................................................................................................................................247
9
1 Get started
This guide provides details about how to use the printer and how to resolve problems.
Accessibility
•
•
HP EcoSolutions (HP and the Environment)
•
Understand the printer parts
Use the printer control panel
•
•
Select paper
•
Load an original on the scanner glass
•
Load an original in the automatic document feeder (ADF)
•
Load paper
Insert a memory device
•
•
Install the accessories
•
Maintain the printer
•
Update the printer
Open the printer software (Windows)
•
•
Turn the printer off
•
Restore factory defaults
NOTE: If you are using the printer with a computer running Windows XP Starter
Edition, Windows Vista Starter Edition, Windows 7 Starter Edition, or Windows 8
Starter Edition, some features might not be available. For more information, see
System requirements.
Accessibility
The printer provides a number of features that make it accessible for people with
disabilities.
Visual
The HP software provided with the printer is accessible for users with visual
impairments or low vision by using your operating system's accessibility options and
features. The software also supports most assistive technology such as screen
readers, Braille readers, and voice-to-text applications. For users who are color blind,
colored buttons and tabs used in the HP software and on the printer control panel have
simple text or icon labels that convey the appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed
through keyboard commands. The HP software also supports Windows accessibility
options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer
doors, buttons, paper trays, and paper guides can be operated by users with limited
strength and reach.
Support
For more details about the accessibility of this printer and HP's commitment to product
accessibility, visit HP's website at
10 Get started
www.hp.com/accessibility.
For accessibility information for Mac OS X, visit the Apple website at www.apple.com/
accessibility.
HP EcoSolutions (HP and the Environment)
HP is committed to helping you optimize your environmental footprint and empowering
you to print responsibly—at home or in the office.
For more detailed information about environmental guidelines HP follows during the
manufacturing process, see
information about HP's environmental initiatives, visit
Manage power
To conserve electricity, try the following:
• Turn on the printer's Sleep Mode feature, and then select the option for the
shortest time. After the printer has been inactive for this period of time, the printer
will go into low-power mode. To configure this feature, touch
on the printer’s control panel display, touch Sleep, and then touch the desired
option.
• Use the printer's Schedule On and Off feature, and then select the days and time
you want the printer to turn on and turn off automatically. For example, you can
schedule the printer to turn on at 8am and turn off at 8pm from Monday to Friday.
In this way, you will save energy during the night and weekends. To configure this
feature, touch
Schedule On and Off, and then set the time to turn on and off the printer.
• Adjust the screen brightness to a dimmer setting. To configure this feature, touch
(eco button) on the printer's control panel display, touch Screen
Brightness, and then set the desired option.
Environmental product stewardship program. For more
www.hp.com/ecosolutions.
(eco button) on the printer's control panel display, touch
(eco button)
NOTE: The printer's Sleep Mode and Schedule On and Off features are
temporarily not available if one or more of the ink cartridges are missing. After the
cartridge is reinstalled, these features resume.
CAUTION: HP recommends that you replace any missing cartridges as soon as
possible to avoid print quality issues and possible extra ink usage or damage to the
ink system. Never turn off the printer when ink cartridges are missing.
Optimize printing supplies
To optimize printing supplies such as ink and paper, try the following:
• Recycle used original HP ink cartridges through HP Planet Partners. For more
information, visit
• Optimize paper usage by printing on both sides of the paper. If the printer has an
HP automatic two-sided printing accessory (duplexer), see
(duplexing).
• Save ink and paper when printing web content with HP Smart Print. For more
information, visit
• Change the print mode to a draft setting. The draft setting uses less ink.
• Do not clean the printhead unnecessarily. This wastes ink and shortens the life of
the cartridges.
www.hp.com/recycle.
Print on both sides
www.hp.com/go/smartprint.
HP EcoSolutions (HP and the Environment) 11
Chapter 1
Understand the printer parts
This section contains the following topics:
•
Front view
Printing supplies area
•
•
Back view
Front view
1 Automatic document feeder (ADF)
2 Scanner glass
3 Output tray
4 Tray 2 (optional)
5 Front universal serial bus (USB) port
6 Memory card slot
7Tray 1
8 Output tray extension
9
10 Control panel
12 Get started
(Power button)
Printing supplies area
1 Ink cartridge access door
2 Ink cartridges
3 Printhead
4 Printhead latch
Back view
1 Fax port (2-EXT)
2 Fax port (1-LINE )
3 Ethernet network port
4 Rear universal serial bus (USB) port
5 Power input
Understand the printer parts 13
Chapter 1
(continued)
6 Automatic two-sided printing accessory (duplexer)
Use the printer control panel
This section contains the following topics:
Overview of buttons and lights
•
•
Control panel display icons
•
Change printer settings
Overview of buttons and lights
The following diagrams and related tables provide a quick reference to the printer
control panel features for each printer model.
Label Name and Description
1 Wireless icon: The light next to the icon is lit when the 802.11 wireless feature is on, and the
2 Home button: Returns to the home screen from any other screen.
3 Control panel display: Touch the screen to select menu options. For information about the
4 Help button: Opens the Help menu.
5 Right arrow button: Navigates through settings in the menus.
6 Cancel button: Stops a job, exits a menu, or exits settings.
7 Back button: Returns to the previous menu.
8 Left arrow button: Navigates through settings in the menus.
14 Get started
printer is connected to a network. If the light is blinking the wireless feature is on, but the
printer is not connected to a network. If the light is off, the wireless feature is turned off.
icons that appear on the display, see
Control panel display icons.
Control panel display icons
Icon Purpose
Shows that an Ethernet network connection exists.
Shows that a wireless network connection exists, and provides access to the
wireless status and settings. The signal strength is indicated by the number of
curved lines. This is for infrastructure mode. For more information, see
printer for wireless communication.
Shows that HP ePrint is turned on. For more information, see HP ePrint.
Displays a screen where you can make copies or select other options.
Set up the
Displays a screen where you can make a fax, or choose fax settings.
Displays a screen where you can make a scan, or change scan settings.
Use the printer control panel 15
Chapter 1
(continued)
Icon Purpose
Displays a screen where you can use HP Apps. For more information, see Printer
Apps.
Displays a screen where you can select a PDF file, or the name of a folder that
contains the PDF file, that you want printed from a memory device.
Displays a screen where you can adjust photo printing options.
Displays the Setup screen for generating reports, changing fax and other
maintenance settings, and accessing the Help screen.
16 Get started
Displays the Network screen for selecting options.
Provides more information about the printer's features.
Displays a screen where you can see information about the ink cartridges,
including fill levels. This icon has a red border when an ink cartridge needs
attention.
NOTE: Ink level warnings and indicators provide estimates for planning
purposes only. When you receive a low-ink warning message, consider having
a replacement cartridge available to avoid possible printing delays. You do not
need to replace cartridges until prompted to do so.
(continued)
Icon Purpose
Displays the status of the Auto Answer function. Touch Auto Answer to turn it on
or off. For more information, see Set the answer mode (Auto answer).
Displays a screen where you can learn about printer features that can help
conserve natural resources and reduce the impact of your printing choices.
TIP: You can configure settings for some features from this screen.
Change printer settings
Use the control panel to change the printer’s mode and settings, print reports, or get
help for the printer.
TIP: If the printer is connected to a computer, you can also change the printer
settings using HP software tools available on your computer, such as the HP printer
software, HP Utility (Mac OS X), or the EWS. For more information about these
tools, see
This section contains the following topics:
Select the mode
•
Change printer settings
•
Printer management tools.
Select the mode
The main menu of the control panel display shows the available modes for the printer.
NOTE: To select a mode, touch the (left arrow) or the (right arrow) to see the
available modes, and then touch the icon to select the desired mode. Follow the
prompts on the control panel display to complete the job. The control panel display
returns to the main menu when the job is finished.
To select a different mode
Touch
(Back button) to return to the main menu. Touch (left arrow) or (right
arrow) to scroll through the available modes, and then touch the icon to select the
desired mode.
To change settings for a mode
1. After selecting a mode, touch the arrow buttons to scroll through the available
settings, and then touch the setting you want to change.
2. Follow the prompts on the display to change the settings, and then touch Done.
NOTE: Touch (Back button) to return to the previous menu.
Use the printer control panel 17
Chapter 1
Change printer settings
To change the printer settings or print reports, use the options available in the Setup
menu:
1. Touch
2. Touch the arrow buttons to scroll through the menus.
3. Touch the menu items to select menus or options.
NOTE: Touch (Back button) to return to the previous menu.
Select paper
The printer is designed to work well with most types of office media. It is best to test
a variety of print media types before buying large quantities. Use HP media for
optimum print quality. For more information about HP media, visit the HP website at
www.hp.com.
(right arrow), and then touch Setup.
HP recommends plain papers with the ColorLok logo for printing
of everyday documents. All papers with the ColorLok logo are
independently tested to meet high standards of reliability and
print quality, and produce documents with crisp, vivid color,
bolder blacks and dry faster than ordinary plain papers. Look for
papers with the ColorLok logo in a variety of weights and sizes
from major paper manufacturers.
This section contains the following topics:
Recommended papers for printing and copying
•
•
Recommended papers for photo printing
Tips for selecting and using paper
•
Recommended papers for printing and copying
If you want the best print quality, HP recommends using HP papers that are specifically
designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
HP Brochure Paper
HP Professional Paper
HP Premium
Presentation Paper
HP Professional Paper
HP Bright White Inkjet
Paper
18 Get started
These papers are glossy-coated or matte-coated on both sides for
two-sided use. They are the perfect choice for producing professional
quality marketing materials such as brochures and mailers, as well as
business graphics for report covers and calendars.
These papers are heavy two-sided matte papers perfect for
presentation, proposals, reports, and newsletters. They are
heavyweight for an impressive look and feel.
HP Bright White Inkjet Paper delivers high-contrast colors and sharp
text. It is opaque enough for two-sided color usage with no
showthrough, which makes it ideal for newsletters, reports, and flyers.
(continued)
It features ColorLok Technology for less smearing, bolder blacks, and
vivid colors.
HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produces
HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable for
HP Office Recycled
Paper
documents that look and feel more substantial than documents
printed on standard multipurpose or copy paper. It features ColorLok
Technology for less smearing, bolder blacks, and vivid colors.
copies, drafts, memos and other everyday documents. It features
ColorLok Technology for less smearing, bolder blacks, and vivid
colors.
HP Office Recycled Paper is a high-quality multifunction paper made
with 30% recycled fiber. It features ColorLok Technology for less
smearing, bolder blacks and vivid colors.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products
and Services, and select Ink, toner and paper .
NOTE: At this time, some portions of the HP website are available in English only.
Recommended papers for photo printing
For the best print quality, HP recommends using HP papers that are specifically
designed for the type of project you are printing. Depending on your country/region,
some of these papers might not be available.
Depending on your country/region, some of these papers might not be available.
HP Premium Plus
Photo Paper
HP Advanced Photo
Paper
HP Everyday Photo
Paper
HP’s best photo paper is heavyweight for producing professional
quality photos. Features an instant-dry finish for easy handling
without smudging. It resists water, smears, fingerprints, and humidity.
It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm
(4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or softgloss (satin matte). It is acid-free for longer lasting documents.
This thick photo paper features an instant-dry finish for easy handling
without smudging. It resists water, smears, fingerprints, and humidity.
Your prints have a look and feel comparable to a store processed
photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10
x 15 cm (4 x 6 inch), 13x18 cm (5 x 7 inch), and two finishes – glossy
or soft gloss (satin matte). It is acid-free for longer lasting documents.
Print colorful, everyday snapshots at a low cost, using paper
designed for casual photo printing. This affordable, photo paper dries
quickly for easy handling. Get sharp, crisp images when you use this
paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11
inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting
documents.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products
and Services and select Ink, toner and paper.
NOTE: At this time, some portions of the HP website are available in English only.
Select paper 19
Chapter 1
Tips for selecting and using paper
For the best results, observe the following guidelines.
• Always use media that conforms to the printer specifications. For more
information, see
• Load only one type of media at a time into a tray or automatic document feeder
(ADF).
• When loading the trays and ADF, make sure the media is loaded correctly. For
more information, see
feeder (ADF).
• Do not overload the tray or ADF. For more information, see
an original in the automatic document feeder (ADF).
• To prevent jams, poor print quality, and other printing problems, avoid loading the
following media in the trays or ADF:
◦ Multipart forms
◦ Media that is damaged, curled, or wrinkled
◦ Media with cutouts or perforations
◦ Media that is heavily textured, embossed, or does not accept ink well
◦ Media that is too lightweight or stretches easily
◦ Media that contains staples or clips
Paper specifications.
Load paper or Load an original in the automatic document
Load an original on the scanner glass
Load paper or Load
You can copy, scan, or fax up to legal-size originals by loading them on the scanner
glass.
NOTE: Many of the special features do not work correctly if the scanner glass and
lid backing are not clean. For more information, see
To load an original on the scanner glass
Use these steps to load an original on the scanner glass.
1. Lift the scanner lid.
2. Load your original print-side down.
TIP: For more help on loading an original, refer to the engraved guides along
the edge of the scanner glass.
Maintain the printer.
20 Get started
3. Close the lid.
Load an original in the automatic document feeder (ADF)
You can copy, scan, or fax a one-sided, single- or multiple-page, Letter-, A4-, legal-size
document by placing it in the automatic document feeder tray.
CAUTION: Do not load photos in the ADF; this might cause damage to your
photos. Use only media that is supported by the printer. For more information, see
Tips for selecting and using paper.
NOTE: Double-sided documents on A4-, Letter, or legal-size paper can be
scanned using the ADF and the product's scanning software.
NOTE: Some features, such as the Fit to Page copy feature, do not work when
you load your originals in the ADF. You must load your originals on the scanner
glass. The document feeder tray holds a maximum of 50 sheets of plain A4- or
Letter-size paper.
Load an original in the automatic document feeder (ADF) 21
Chapter 1
The document feeder tray holds a maximum of 50 sheets of plain A4-, Letter-, or legalsize paper.
To load an original in the document feeder tray
Use these steps to load a document in the automatic document feeder.
1. Load your original print-side up into the document feeder tray.
a. If you are loading an original printed in portrait orientation, place the pages
so that the top edge of the document goes in first. If you are loading an
original printed in landscape orientation, place the pages so that the left
edge of the document goes in first.
b. Slide the media into the automatic document feeder until you hear a tone or
see a message on the display indicating that the loaded pages were
detected.
TIP: For more help on loading originals in the automatic document feeder,
refer to the diagram engraved in the document feeder tray.
2. Slide the width guides inward until they stop at the left and right edges of the
media.
NOTE: Remove all originals from the document feeder tray before lifting the lid on
the printer.
Load paper
This section provides instructions for loading media into the printer, and contains the
following topics:
Load standard-size paper
•
Load envelopes
•
•
Load cards and photo paper
•
Load custom-size paper
22 Get started
Load standard-size paper
Use these instructions to load standard paper.
1. Pull out Tray 1.
2. Insert the media print-side down in the center of the tray. Make sure the stack of
media aligns with the line on the width guide, and is not higher than the paper
stack line on the guide.
NOTE: Do not load paper while the printer is printing.
3. Slide the paper guides in the tray to adjust them for the media size that you have
loaded, and then reinsert the tray.
NOTE: To load legal-size paper, press the blue latch at the bottom left of the
input tray and fully extend the tray.
4. Pull out the extension on the output tray.
Load paper 23
Chapter 1
Load envelopes
Use these instructions to load an envelope.
1. Pull out Tray 1.
2. Insert the envelopes print-side down and load according to the graphic. Make
sure the stack of envelopes does not exceed the line marking in the tray.
3. Slide the paper guides in the tray to adjust them for the media size that you have
4. Pull out the extension on the output tray.
24 Get started
NOTE: Do not load paper while the printer is printing.
loaded, and then reinsert the tray.
Load cards and photo paper
Use these instructions to load cards or photo paper.
1. Pull out Tray 1.
2. Insert the media print-side down in the center of the tray. Make sure the stack of
media aligns with the line on the width guide, and is not higher than the paper
stack line on the guide.
NOTE: Do not load paper while the printer is printing.
3. Slide the paper guides in the tray to adjust them for the media size that you have
loaded, and then reinsert the tray.
4. Pull out the extension on the output tray.
Load custom-size paper
Use these instructions to load custom-size paper.
CAUTION: Use only custom-size paper that is supported by the printer. For more
information, see
NOTE: Load only plain paper in Tray 2.
Paper specifications.
Load paper 25
Chapter 1
1. Pull out Tray 1.
2. Insert the media print-side down in the center of the tray. Make sure the stack of
media aligns with the line on the width guide, and is not higher than the paper
stack line on the guide.
NOTE: Do not load paper while the printer is printing.
3. Slide the paper guides in the tray to adjust them for the media size that you have
loaded, and then reinsert the tray.
4. Pull out the extension on the output tray.
26 Get started
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