HP Officejet Pro 276dw
Multifunction Printer
User Guide
Copyright information
© 2013 Copyright Hewlett-Packard
Development Company, L.P.
Edition 2, 1/2014
Hewlett-Packard Company
notices
The information contained in this
document is subject to change without
notice.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of Hewlett-Packard,
except as allowed under copyright
laws.
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for
technical or editorial errors or
omissions contained herein.
Acknowledgements
Microsoft, Windows, Windows XP,
Windows Vista, Windows 7, and
Windows 8 are U.S. registered
trademarks of Microsoft Corporation.
ENERGY STAR and the ENERGY
STAR mark are registered U.S. marks.
Safety information
Always follow basic safety precautions
when using this product to reduce risk
of injury from fire or electric shock.
1. Read and understand all
instructions in the documentation that
comes with the printer.
2. Observe all warnings and
instructions marked on the product.
3. Unplug this product from wall
outlets before cleaning.
4. Do not install or use this product
near water, or when you are wet.
5. Install the product securely on
a stable surface.
6. Install the product in a protected
location where no one can step on or
trip over the line cord, and the line
cord cannot be damaged.
7. If the product does not operate
normally, see
8. There are no user-serviceable parts
inside. Refer servicing to qualified
service personnel.
Solve a problem.
Contents
1 Get started
Accessibility..............................................................................................................................10
HP EcoSolutions (HP and the Environment)............................................................................11
Understand the printer parts.....................................................................................................12
Front view...........................................................................................................................12
Printing supplies area.........................................................................................................13
Back view............................................................................................................................13
Use the printer control panel....................................................................................................14
Overview of buttons and lights...........................................................................................14
Control panel display icons.................................................................................................15
Change printer settings......................................................................................................17
Select the mode............................................................................................................17
Change printer settings................................................................................................18
Select paper.............................................................................................................................18
Recommended papers for printing and copying.................................................................18
Recommended papers for photo printing...........................................................................19
Tips for selecting and using paper......................................................................................20
Load an original on the scanner glass......................................................................................20
Load an original in the automatic document feeder (ADF).......................................................21
Load paper...............................................................................................................................22
Load standard-size paper...................................................................................................23
Load envelopes..................................................................................................................24
Load cards and photo paper...............................................................................................25
Load custom-size paper.....................................................................................................25
Insert a memory device............................................................................................................27
Install the accessories..............................................................................................................27
Install the automatic two-sided printing accessory (duplexer)............................................28
Install Tray 2.......................................................................................................................28
Configure trays...................................................................................................................30
Turn on accessories in the printer driver............................................................................30
To turn on accessories (Windows)...............................................................................31
To turn on accessories (Mac OS X)..............................................................................31
Maintain the printer...................................................................................................................31
Clean the scanner glass.....................................................................................................31
Clean the exterior ..............................................................................................................32
Clean the automatic document feeder................................................................................32
Update the printer.....................................................................................................................33
Update the printer using the embedded web server...........................................................34
Update the printer using the printer control panel..............................................................34
Open the printer software (Windows).......................................................................................34
Turn the printer off....................................................................................................................35
Restore factory defaults............................................................................................................35
1
2Print
Print documents........................................................................................................................36
Print documents (Windows)................................................................................................36
Print documents (Mac OS X)..............................................................................................37
Print brochures.........................................................................................................................37
Print brochures (Windows).................................................................................................38
Print brochures (Mac OS X)................................................................................................38
Print on envelopes....................................................................................................................39
Print on envelopes (Windows)............................................................................................39
Print on envelopes (Mac OS X)..........................................................................................40
Print photos..............................................................................................................................40
Print photos on photo paper (Windows).............................................................................40
Print photos on photo paper (Mac OS X)...........................................................................41
Print photos from a memory device ...................................................................................42
Print on special and custom-size paper....................................................................................42
Print on special or custom-size paper (Windows)..............................................................42
Print on special or custom-size paper (Mac OS X).............................................................43
Set up custom sizes (Mac OS X)........................................................................................44
HP ePrint..................................................................................................................................44
HP Wireless Direct....................................................................................................................44
Turn on HP wireless direct printing.....................................................................................45
Print from a wireless-capable mobile device......................................................................45
Print from a wireless-capable computer.............................................................................46
Print from a wireless-capable computer (Windows).....................................................46
Print from a wireless-capable computer (Mac OS X)....................................................46
Print on both sides (duplexing).................................................................................................47
View Print Resolutions..............................................................................................................48
3Scan
Scan an original........................................................................................................................49
Scan to a computer from the control panel.........................................................................49
Scan an original from HP scanning software......................................................................50
Scan to a memory card.......................................................................................................50
Scan using Webscan................................................................................................................51
Scanning documents as editable text.......................................................................................51
To scan documents as editable text...................................................................................52
Guidelines for scanning documents as editable text..........................................................53
4 HP Digital Solutions
What are HP Digital Solutions?................................................................................................54
HP Direct Digital Filing........................................................................................................54
HP Digital Fax.....................................................................................................................54
Requirements...........................................................................................................................55
2
Contents
Set up HP Digital Solutions......................................................................................................56
Set up HP Direct Digital Filing............................................................................................56
Set up Scan to Network Folder.....................................................................................56
Set up Scan to Email....................................................................................................57
Set up HP Digital Fax.........................................................................................................59
Use the HP Digital Solutions....................................................................................................60
Use HP Scan to Network Folder.........................................................................................60
Use Scan to Email..............................................................................................................60
Use HP Digital Fax.............................................................................................................61
5Copy
Copy documents.......................................................................................................................62
Change copy settings...............................................................................................................62
Save copy settings...................................................................................................................63
Collate Copies..........................................................................................................................63
ID Copy ....................................................................................................................................63
HP Copy Fix..............................................................................................................................64
6Fax
Send a fax................................................................................................................................65
Send a standard fax...........................................................................................................65
Send a standard fax from the computer.............................................................................66
Send a fax manually from a phone.....................................................................................67
Send a fax using monitor dialing........................................................................................68
Send a fax from memory....................................................................................................69
Schedule a fax to send later...............................................................................................69
Send a fax to multiple recipients.........................................................................................70
Send a fax in Error Correction Mode..................................................................................70
Receive a fax............................................................................................................................71
Receive a fax manually......................................................................................................71
Set up backup fax...............................................................................................................72
Reprint received faxes from memory..................................................................................72
Poll to receive a fax............................................................................................................73
Forward faxes to another number......................................................................................73
Set the paper size for received faxes.................................................................................74
Set automatic reduction for incoming faxes........................................................................74
Block unwanted fax numbers.............................................................................................74
Add numbers to the junk fax list...................................................................................75
Remove numbers from the junk fax list........................................................................75
Print a Junk Fax Report................................................................................................76
Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)..........76
Fax to PC and Fax to Mac requirements......................................................................76
Activate Fax to PC and Fax to Mac..............................................................................77
Modify Fax to PC or Fax to Mac settings......................................................................77
Set up speed-dial entries..........................................................................................................78
Set up and change speed-dial entries................................................................................78
Set up and change group speed-dial entries......................................................................79
Delete speed-dial entries....................................................................................................79
Print a list of speed-dial entries..........................................................................................80
3
Change fax settings..................................................................................................................80
Configure the fax header....................................................................................................80
Set the answer mode (Auto answer)..................................................................................80
Set the number of rings before answering..........................................................................81
Change the answer ring pattern for distinctive ring............................................................81
Set the dial type..................................................................................................................82
Set the redial options..........................................................................................................82
Set the fax speed................................................................................................................83
Set the fax sound volume...................................................................................................83
Fax and digital phone services.................................................................................................84
Fax over Internet Protocol........................................................................................................84
Use reports...............................................................................................................................85
Print fax confirmation reports..............................................................................................85
Print fax error reports..........................................................................................................86
Print and view the fax log...................................................................................................86
Clear the fax log.................................................................................................................87
Print the details of the last fax transaction..........................................................................87
Print a Caller ID Report.......................................................................................................87
View the Call History...........................................................................................................87
7 Web Services
What are Web Services?..........................................................................................................88
HP ePrint............................................................................................................................88
Printer Apps........................................................................................................................88
Set up Web Services................................................................................................................89
Set up Web Services using the HP printer software...........................................................89
Set up Web Services using the printer’s control panel.......................................................89
Set up Web Services using the embedded web server......................................................90
Use Web Services....................................................................................................................90
HP ePrint............................................................................................................................90
Print using HP ePrint....................................................................................................91
Find the printer's email address....................................................................................91
Turn off HP ePrint.........................................................................................................91
Printer Apps........................................................................................................................91
Use Printer Apps...........................................................................................................91
Manage Printer Apps....................................................................................................92
Turn off Printer Apps.....................................................................................................92
Remove Web Services.............................................................................................................92
8 Work with ink cartridges
Information on ink cartridges and the printhead.......................................................................93
Check the estimated ink levels.................................................................................................94
Printing with black or color ink only..........................................................................................94
Replace the ink cartridges........................................................................................................95
Store printing supplies..............................................................................................................96
Anonymous Usage Information Storage...................................................................................96
4
Contents
9 Solve a problem
HP support................................................................................................................................98
Obtain electronic support....................................................................................................99
HP support by phone..........................................................................................................99
Before you call............................................................................................................100
Phone support period.................................................................................................100
After the phone support period...................................................................................100
General troubleshooting tips and resources...........................................................................100
Solve printer problems............................................................................................................101
The printer shuts down unexpectedly...............................................................................101
Alignment fails..................................................................................................................101
The printer is not responding (nothing prints)...................................................................102
The printer prints slowly....................................................................................................102
The printer is making some unexpected noises...............................................................103
Blank or partial page printed.............................................................................................104
Something on the page is missing or incorrect.................................................................104
Placement of the text or graphics is wrong.......................................................................105
Print quality troubleshooting...................................................................................................105
Solve paper-feed problems....................................................................................................110
Solve copy problems..............................................................................................................111
No copy came out.............................................................................................................112
Copies are blank...............................................................................................................112
Documents are missing or faded......................................................................................112
Size is reduced.................................................................................................................113
Copy quality is poor .........................................................................................................113
Copy defects are apparent...............................................................................................113
The printer prints half a page, then ejects the paper........................................................114
Paper mismatch................................................................................................................114
Solve scan problems..............................................................................................................114
Scanner did nothing..........................................................................................................115
Scan takes too long..........................................................................................................115
Part of the document did not scan or text is missing........................................................116
Text cannot be edited.......................................................................................................116
Error messages appear....................................................................................................117
Scanned image quality is poor.........................................................................................117
Scan defects are apparent...............................................................................................119
Solve fax problems.................................................................................................................119
The fax test failed.............................................................................................................120
Solve problems using Web Services and HP websites..........................................................133
Solve problems using Web Services................................................................................133
Solve problems using HP websites..................................................................................134
Solve HP Digital Solutions problems......................................................................................134
Solving HP Direct Digital Filing problems.........................................................................134
Common problems.....................................................................................................135
Unable to scan to network folder................................................................................135
Unable to scan to email..............................................................................................136
The sharing dialog box is different after setting up HP Direct Digital Filing
(Windows)...................................................................................................................137
Solving HP Digital Fax problems......................................................................................137
5
Solve memory device problems.............................................................................................138
The printer cannot read the memory device.....................................................................138
The printer cannot read photos on the memory device....................................................139
Solve Ethernet network problems...........................................................................................139
General network troubleshooting......................................................................................139
Solve wireless problems.........................................................................................................139
Basic wireless troubleshooting.........................................................................................140
Step 1 - Make sure the wireless (802.11) light is turned on.......................................140
Step 2 - Restart components of the wireless network................................................140
Step 3 - Run the Print Wireless Network Test............................................................140
Advanced wireless troubleshooting..................................................................................141
Step 1 - Make sure your computer is connected to your network..............................141
Step 2 - Make sure that the printer is connected to your network..............................142
Step 3 - Make sure your computer is not connected to your network over a
Virtual Private Network (VPN)....................................................................................143
Step 4 - Make sure the printer is online and ready.....................................................144
Step 5 - Make sure the wireless version of the printer is set as the default printer
driver (Windows only).................................................................................................144
Step 6 - Check to see if the firewall software is blocking communication..................145
After resolving the problems.............................................................................................145
Configure your firewall software to work with the printer........................................................146
Solve printer management problems......................................................................................147
Embedded web server cannot be opened........................................................................147
Troubleshoot installation issues.............................................................................................148
Hardware installation suggestions....................................................................................148
HP software installation suggestions................................................................................149
Solve network problems.........................................................................................................149
Understand the Printer Status Report....................................................................................150
Printhead maintenance...........................................................................................................152
Clean the printhead..........................................................................................................152
Calibrate the linefeed........................................................................................................153
Align the printhead............................................................................................................153
Reinstall the printhead......................................................................................................154
Understand the network configuration page...........................................................................155
Clear jams...............................................................................................................................158
Clear paper jams..............................................................................................................158
Avoid paper jams..............................................................................................................161
A Technical information
Warranty information..............................................................................................................163
Hewlett-Packard limited warranty statement....................................................................164
Ink cartridge warranty information....................................................................................165
6
Contents
Printer specifications..............................................................................................................166
Physical specifications......................................................................................................166
Product features and capacities.......................................................................................166
Processor and memory specifications..............................................................................167
System requirements........................................................................................................167
Network protocol specifications........................................................................................167
Embedded web server specifications...............................................................................167
Paper specifications.........................................................................................................168
Understand specifications for supported paper..........................................................168
Set minimum margins.................................................................................................171
Guidelines for printing on both sides of a page..........................................................172
Print specifications............................................................................................................172
Copy specifications...........................................................................................................172
Fax specifications.............................................................................................................172
Scan specifications...........................................................................................................173
Web Services specifications.............................................................................................173
HP ePrint....................................................................................................................173
Printer Apps................................................................................................................173
HP website specifications.................................................................................................174
Environmental specifications............................................................................................174
Electrical specifications....................................................................................................174
Acoustic emission specifications......................................................................................174
Memory device specifications...........................................................................................174
Memory card specifications........................................................................................174
USB flash drives.........................................................................................................175
Regulatory information...........................................................................................................176
FCC statement..................................................................................................................177
Notice to users in Korea...................................................................................................177
VCCI (Class B) compliance statement for users in Japan................................................177
Notice to users in Japan about the power cord................................................................178
Noise emission statement for Germany...........................................................................178
European Union Regulatory Notice..................................................................................178
GS Declaration (Germany)...............................................................................................179
Notice to users of the U.S. telephone network: FCC requirements..................................180
Notice to users of the Canadian telephone network.........................................................181
Notice to users of the German telephone network...........................................................181
Australia wired fax statement...........................................................................................181
Notice to users in the European Economic Area..............................................................182
Regulatory information for wireless products...................................................................182
Exposure to radio frequency radiation........................................................................182
Notice to users in Brazil..............................................................................................183
Notice to users in Canada..........................................................................................183
Notice to users in Taiwan...........................................................................................184
Notice to users in Mexico............................................................................................184
Notice to users in Japan.............................................................................................184
Regulatory model number................................................................................................184
7
Environmental product stewardship program.........................................................................185
Paper use.........................................................................................................................185
Plastics.............................................................................................................................185
Material safety data sheets...............................................................................................185
Recycling program............................................................................................................185
HP inkjet supplies recycling program...............................................................................185
Disposal of waste equipment by users in private households in the European Union.....186
Power consumption..........................................................................................................187
Chemical Substances.......................................................................................................187
Battery information...........................................................................................................187
Battery disposal in the Netherlands............................................................................187
Battery disposal in Taiwan..........................................................................................187
California Perchlorate Material Notice........................................................................187
RoHS notices (China only)...............................................................................................188
Restriction of hazardous substance (Ukraine)..................................................................188
Third-party licenses................................................................................................................189
B HP supplies and accessories
Order printing supplies online.................................................................................................198
Supplies..................................................................................................................................198
Ink cartridges and printheads...........................................................................................198
HP paper...........................................................................................................................199
C Additional fax setup
Set up faxing (parallel phone systems)..................................................................................200
Select the correct fax setup for your home or office.........................................................201
Case A: Separate fax line (no voice calls received).........................................................203
Case B: Set up the printer with DSL.................................................................................204
Case C: Set up the printer with a PBX phone system or an ISDN line.............................205
Case D: Fax with a distinctive ring service on the same line............................................206
Case E: Shared voice/fax line..........................................................................................207
Case F: Shared voice/fax line with voice mail..................................................................208
Case G: Fax line shared with computer modem (no voice calls received).......................209
Set up the printer with a computer dial-up modem.....................................................209
Set up the printer with a computer DSL/ADSL modem..............................................211
Case H: Shared voice/fax line with computer modem......................................................212
Shared voice/fax with computer dial-up modem.........................................................212
Shared voice/fax with computer DSL/ADSL modem..................................................214
Case I: Shared voice/fax line with answering machine....................................................216
Case J: Shared voice/fax line with computer modem and answering machine................217
Shared voice/fax line with computer dial-up modem and answering machine...........217
Shared voice/fax line with computer DSL/ADSL modem and answering machine.. ..219
Case K: Shared voice/fax line with computer dial-up modem and voice mail..................221
Serial-type fax setup...............................................................................................................222
Test fax setup.........................................................................................................................223
D Network setup
Change basic network settings...............................................................................................224
View and print network settings........................................................................................224
Turn the wireless radio on and off....................................................................................224
8
Contents
Change advanced network settings.......................................................................................224
Set link speed...................................................................................................................225
View IP settings................................................................................................................225
Change IP settings...........................................................................................................225
Configure the printer’s firewall settings.............................................................................225
Creating and using firewall rules................................................................................225
Reset network settings.....................................................................................................227
Set up the printer for wireless communication........................................................................227
Before you begin..............................................................................................................227
Set up the printer on your wireless network.....................................................................228
Set up the printer using the HP printer software.........................................................228
Set up the printer using the Wireless Setup Wizard...................................................228
Set up the printer using WiFi Protected Setup (WPS)................................................229
Set up the printer using the embedded web server (EWS)........................................229
Change the connection type.............................................................................................230
Test the wireless connection............................................................................................230
Guidelines for ensuring wireless network security............................................................231
Overview of security settings......................................................................................231
Add hardware addresses to a wireless router (MAC filtering)....................................231
Other wireless security guidelines..............................................................................232
Guidelines for reducing interference on a wireless network ............................................232
Uninstall and reinstall the HP software...................................................................................232
Windows...........................................................................................................................232
Mac OS X.........................................................................................................................233
E Printer management tools
Toolbox (Windows).................................................................................................................234
HP Utility (Mac OS X).............................................................................................................234
Embedded web server............................................................................................................234
About cookies...................................................................................................................235
To open the embedded web server..................................................................................235
Embedded web server features........................................................................................236
Product security features........................................................................................................237
Assign an administrator password in the embedded web server.....................................238
Control panel lock.............................................................................................................238
Disable unused protocols and services............................................................................238
Administrator settings.......................................................................................................239
Color access control.........................................................................................................239
Protected protocols – HTTPS...........................................................................................239
Firewall.............................................................................................................................239
Scan-to and Fax-to Folder authentication........................................................................239
Syslog...............................................................................................................................239
Certificates........................................................................................................................239
Signed firmware................................................................................................................239
Wireless authentication....................................................................................................240
Index............................................................................................................................................247
9
1 Get started
This guide provides details about how to use the printer and how to resolve problems.
Accessibility
•
•
HP EcoSolutions (HP and the Environment)
•
Understand the printer parts
Use the printer control panel
•
•
Select paper
•
Load an original on the scanner glass
•
Load an original in the automatic document feeder (ADF)
•
Load paper
Insert a memory device
•
•
Install the accessories
•
Maintain the printer
•
Update the printer
Open the printer software (Windows)
•
•
Turn the printer off
•
Restore factory defaults
NOTE: If you are using the printer with a computer running Windows XP Starter
Edition, Windows Vista Starter Edition, Windows 7 Starter Edition, or Windows 8
Starter Edition, some features might not be available. For more information, see
System requirements.
Accessibility
The printer provides a number of features that make it accessible for people with
disabilities.
Visual
The HP software provided with the printer is accessible for users with visual
impairments or low vision by using your operating system's accessibility options and
features. The software also supports most assistive technology such as screen
readers, Braille readers, and voice-to-text applications. For users who are color blind,
colored buttons and tabs used in the HP software and on the printer control panel have
simple text or icon labels that convey the appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed
through keyboard commands. The HP software also supports Windows accessibility
options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer
doors, buttons, paper trays, and paper guides can be operated by users with limited
strength and reach.
Support
For more details about the accessibility of this printer and HP's commitment to product
accessibility, visit HP's website at
10 Get started
www.hp.com/accessibility.
For accessibility information for Mac OS X, visit the Apple website at www.apple.com/
accessibility.
HP EcoSolutions (HP and the Environment)
HP is committed to helping you optimize your environmental footprint and empowering
you to print responsibly—at home or in the office.
For more detailed information about environmental guidelines HP follows during the
manufacturing process, see
information about HP's environmental initiatives, visit
Manage power
To conserve electricity, try the following:
• Turn on the printer's Sleep Mode feature, and then select the option for the
shortest time. After the printer has been inactive for this period of time, the printer
will go into low-power mode. To configure this feature, touch
on the printer’s control panel display, touch Sleep, and then touch the desired
option.
• Use the printer's Schedule On and Off feature, and then select the days and time
you want the printer to turn on and turn off automatically. For example, you can
schedule the printer to turn on at 8am and turn off at 8pm from Monday to Friday.
In this way, you will save energy during the night and weekends. To configure this
feature, touch
Schedule On and Off, and then set the time to turn on and off the printer.
• Adjust the screen brightness to a dimmer setting. To configure this feature, touch
(eco button) on the printer's control panel display, touch Screen
Brightness, and then set the desired option.
Environmental product stewardship program. For more
www.hp.com/ecosolutions.
(eco button) on the printer's control panel display, touch
(eco button)
NOTE: The printer's Sleep Mode and Schedule On and Off features are
temporarily not available if one or more of the ink cartridges are missing. After the
cartridge is reinstalled, these features resume.
CAUTION: HP recommends that you replace any missing cartridges as soon as
possible to avoid print quality issues and possible extra ink usage or damage to the
ink system. Never turn off the printer when ink cartridges are missing.
Optimize printing supplies
To optimize printing supplies such as ink and paper, try the following:
• Recycle used original HP ink cartridges through HP Planet Partners. For more
information, visit
• Optimize paper usage by printing on both sides of the paper. If the printer has an
HP automatic two-sided printing accessory (duplexer), see
(duplexing).
• Save ink and paper when printing web content with HP Smart Print. For more
information, visit
• Change the print mode to a draft setting. The draft setting uses less ink.
• Do not clean the printhead unnecessarily. This wastes ink and shortens the life of
the cartridges.
www.hp.com/recycle.
Print on both sides
www.hp.com/go/smartprint.
HP EcoSolutions (HP and the Environment) 11
Chapter 1
Understand the printer parts
This section contains the following topics:
•
Front view
Printing supplies area
•
•
Back view
Front view
1 Automatic document feeder (ADF)
2 Scanner glass
3 Output tray
4 Tray 2 (optional)
5 Front universal serial bus (USB) port
6 Memory card slot
7Tray 1
8 Output tray extension
9
10 Control panel
12 Get started
(Power button)
Printing supplies area
1 Ink cartridge access door
2 Ink cartridges
3 Printhead
4 Printhead latch
Back view
1 Fax port (2-EXT)
2 Fax port (1-LINE )
3 Ethernet network port
4 Rear universal serial bus (USB) port
5 Power input
Understand the printer parts 13
Chapter 1
(continued)
6 Automatic two-sided printing accessory (duplexer)
Use the printer control panel
This section contains the following topics:
Overview of buttons and lights
•
•
Control panel display icons
•
Change printer settings
Overview of buttons and lights
The following diagrams and related tables provide a quick reference to the printer
control panel features for each printer model.
Label Name and Description
1 Wireless icon: The light next to the icon is lit when the 802.11 wireless feature is on, and the
2 Home button: Returns to the home screen from any other screen.
3 Control panel display: Touch the screen to select menu options. For information about the
4 Help button: Opens the Help menu.
5 Right arrow button: Navigates through settings in the menus.
6 Cancel button: Stops a job, exits a menu, or exits settings.
7 Back button: Returns to the previous menu.
8 Left arrow button: Navigates through settings in the menus.
14 Get started
printer is connected to a network. If the light is blinking the wireless feature is on, but the
printer is not connected to a network. If the light is off, the wireless feature is turned off.
icons that appear on the display, see
Control panel display icons.
Control panel display icons
Icon Purpose
Shows that an Ethernet network connection exists.
Shows that a wireless network connection exists, and provides access to the
wireless status and settings. The signal strength is indicated by the number of
curved lines. This is for infrastructure mode. For more information, see
printer for wireless communication.
Shows that HP ePrint is turned on. For more information, see HP ePrint.
Displays a screen where you can make copies or select other options.
Set up the
Displays a screen where you can make a fax, or choose fax settings.
Displays a screen where you can make a scan, or change scan settings.
Use the printer control panel 15
Chapter 1
(continued)
Icon Purpose
Displays a screen where you can use HP Apps. For more information, see Printer
Apps.
Displays a screen where you can select a PDF file, or the name of a folder that
contains the PDF file, that you want printed from a memory device.
Displays a screen where you can adjust photo printing options.
Displays the Setup screen for generating reports, changing fax and other
maintenance settings, and accessing the Help screen.
16 Get started
Displays the Network screen for selecting options.
Provides more information about the printer's features.
Displays a screen where you can see information about the ink cartridges,
including fill levels. This icon has a red border when an ink cartridge needs
attention.
NOTE: Ink level warnings and indicators provide estimates for planning
purposes only. When you receive a low-ink warning message, consider having
a replacement cartridge available to avoid possible printing delays. You do not
need to replace cartridges until prompted to do so.
(continued)
Icon Purpose
Displays the status of the Auto Answer function. Touch Auto Answer to turn it on
or off. For more information, see Set the answer mode (Auto answer).
Displays a screen where you can learn about printer features that can help
conserve natural resources and reduce the impact of your printing choices.
TIP: You can configure settings for some features from this screen.
Change printer settings
Use the control panel to change the printer’s mode and settings, print reports, or get
help for the printer.
TIP: If the printer is connected to a computer, you can also change the printer
settings using HP software tools available on your computer, such as the HP printer
software, HP Utility (Mac OS X), or the EWS. For more information about these
tools, see
This section contains the following topics:
Select the mode
•
Change printer settings
•
Printer management tools.
Select the mode
The main menu of the control panel display shows the available modes for the printer.
NOTE: To select a mode, touch the (left arrow) or the (right arrow) to see the
available modes, and then touch the icon to select the desired mode. Follow the
prompts on the control panel display to complete the job. The control panel display
returns to the main menu when the job is finished.
To select a different mode
Touch
(Back button) to return to the main menu. Touch (left arrow) or (right
arrow) to scroll through the available modes, and then touch the icon to select the
desired mode.
To change settings for a mode
1. After selecting a mode, touch the arrow buttons to scroll through the available
settings, and then touch the setting you want to change.
2. Follow the prompts on the display to change the settings, and then touch Done.
NOTE: Touch (Back button) to return to the previous menu.
Use the printer control panel 17
Chapter 1
Change printer settings
To change the printer settings or print reports, use the options available in the Setup
menu:
1. Touch
2. Touch the arrow buttons to scroll through the menus.
3. Touch the menu items to select menus or options.
NOTE: Touch (Back button) to return to the previous menu.
Select paper
The printer is designed to work well with most types of office media. It is best to test
a variety of print media types before buying large quantities. Use HP media for
optimum print quality. For more information about HP media, visit the HP website at
www.hp.com.
(right arrow), and then touch Setup.
HP recommends plain papers with the ColorLok logo for printing
of everyday documents. All papers with the ColorLok logo are
independently tested to meet high standards of reliability and
print quality, and produce documents with crisp, vivid color,
bolder blacks and dry faster than ordinary plain papers. Look for
papers with the ColorLok logo in a variety of weights and sizes
from major paper manufacturers.
This section contains the following topics:
Recommended papers for printing and copying
•
•
Recommended papers for photo printing
Tips for selecting and using paper
•
Recommended papers for printing and copying
If you want the best print quality, HP recommends using HP papers that are specifically
designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
HP Brochure Paper
HP Professional Paper
HP Premium
Presentation Paper
HP Professional Paper
HP Bright White Inkjet
Paper
18 Get started
These papers are glossy-coated or matte-coated on both sides for
two-sided use. They are the perfect choice for producing professional
quality marketing materials such as brochures and mailers, as well as
business graphics for report covers and calendars.
These papers are heavy two-sided matte papers perfect for
presentation, proposals, reports, and newsletters. They are
heavyweight for an impressive look and feel.
HP Bright White Inkjet Paper delivers high-contrast colors and sharp
text. It is opaque enough for two-sided color usage with no
showthrough, which makes it ideal for newsletters, reports, and flyers.
(continued)
It features ColorLok Technology for less smearing, bolder blacks, and
vivid colors.
HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produces
HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable for
HP Office Recycled
Paper
documents that look and feel more substantial than documents
printed on standard multipurpose or copy paper. It features ColorLok
Technology for less smearing, bolder blacks, and vivid colors.
copies, drafts, memos and other everyday documents. It features
ColorLok Technology for less smearing, bolder blacks, and vivid
colors.
HP Office Recycled Paper is a high-quality multifunction paper made
with 30% recycled fiber. It features ColorLok Technology for less
smearing, bolder blacks and vivid colors.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products
and Services, and select Ink, toner and paper .
NOTE: At this time, some portions of the HP website are available in English only.
Recommended papers for photo printing
For the best print quality, HP recommends using HP papers that are specifically
designed for the type of project you are printing. Depending on your country/region,
some of these papers might not be available.
Depending on your country/region, some of these papers might not be available.
HP Premium Plus
Photo Paper
HP Advanced Photo
Paper
HP Everyday Photo
Paper
HP’s best photo paper is heavyweight for producing professional
quality photos. Features an instant-dry finish for easy handling
without smudging. It resists water, smears, fingerprints, and humidity.
It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm
(4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or softgloss (satin matte). It is acid-free for longer lasting documents.
This thick photo paper features an instant-dry finish for easy handling
without smudging. It resists water, smears, fingerprints, and humidity.
Your prints have a look and feel comparable to a store processed
photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10
x 15 cm (4 x 6 inch), 13x18 cm (5 x 7 inch), and two finishes – glossy
or soft gloss (satin matte). It is acid-free for longer lasting documents.
Print colorful, everyday snapshots at a low cost, using paper
designed for casual photo printing. This affordable, photo paper dries
quickly for easy handling. Get sharp, crisp images when you use this
paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11
inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting
documents.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products
and Services and select Ink, toner and paper.
NOTE: At this time, some portions of the HP website are available in English only.
Select paper 19
Chapter 1
Tips for selecting and using paper
For the best results, observe the following guidelines.
• Always use media that conforms to the printer specifications. For more
information, see
• Load only one type of media at a time into a tray or automatic document feeder
(ADF).
• When loading the trays and ADF, make sure the media is loaded correctly. For
more information, see
feeder (ADF).
• Do not overload the tray or ADF. For more information, see
an original in the automatic document feeder (ADF).
• To prevent jams, poor print quality, and other printing problems, avoid loading the
following media in the trays or ADF:
◦ Multipart forms
◦ Media that is damaged, curled, or wrinkled
◦ Media with cutouts or perforations
◦ Media that is heavily textured, embossed, or does not accept ink well
◦ Media that is too lightweight or stretches easily
◦ Media that contains staples or clips
Paper specifications.
Load paper or Load an original in the automatic document
Load an original on the scanner glass
Load paper or Load
You can copy, scan, or fax up to legal-size originals by loading them on the scanner
glass.
NOTE: Many of the special features do not work correctly if the scanner glass and
lid backing are not clean. For more information, see
To load an original on the scanner glass
Use these steps to load an original on the scanner glass.
1. Lift the scanner lid.
2. Load your original print-side down.
TIP: For more help on loading an original, refer to the engraved guides along
the edge of the scanner glass.
Maintain the printer.
20 Get started
3. Close the lid.
Load an original in the automatic document feeder (ADF)
You can copy, scan, or fax a one-sided, single- or multiple-page, Letter-, A4-, legal-size
document by placing it in the automatic document feeder tray.
CAUTION: Do not load photos in the ADF; this might cause damage to your
photos. Use only media that is supported by the printer. For more information, see
Tips for selecting and using paper.
NOTE: Double-sided documents on A4-, Letter, or legal-size paper can be
scanned using the ADF and the product's scanning software.
NOTE: Some features, such as the Fit to Page copy feature, do not work when
you load your originals in the ADF. You must load your originals on the scanner
glass. The document feeder tray holds a maximum of 50 sheets of plain A4- or
Letter-size paper.
Load an original in the automatic document feeder (ADF) 21
Chapter 1
The document feeder tray holds a maximum of 50 sheets of plain A4-, Letter-, or legalsize paper.
To load an original in the document feeder tray
Use these steps to load a document in the automatic document feeder.
1. Load your original print-side up into the document feeder tray.
a. If you are loading an original printed in portrait orientation, place the pages
so that the top edge of the document goes in first. If you are loading an
original printed in landscape orientation, place the pages so that the left
edge of the document goes in first.
b. Slide the media into the automatic document feeder until you hear a tone or
see a message on the display indicating that the loaded pages were
detected.
TIP: For more help on loading originals in the automatic document feeder,
refer to the diagram engraved in the document feeder tray.
2. Slide the width guides inward until they stop at the left and right edges of the
media.
NOTE: Remove all originals from the document feeder tray before lifting the lid on
the printer.
Load paper
This section provides instructions for loading media into the printer, and contains the
following topics:
Load standard-size paper
•
Load envelopes
•
•
Load cards and photo paper
•
Load custom-size paper
22 Get started
Load standard-size paper
Use these instructions to load standard paper.
1. Pull out Tray 1.
2. Insert the media print-side down in the center of the tray. Make sure the stack of
media aligns with the line on the width guide, and is not higher than the paper
stack line on the guide.
NOTE: Do not load paper while the printer is printing.
3. Slide the paper guides in the tray to adjust them for the media size that you have
loaded, and then reinsert the tray.
NOTE: To load legal-size paper, press the blue latch at the bottom left of the
input tray and fully extend the tray.
4. Pull out the extension on the output tray.
Load paper 23
Chapter 1
Load envelopes
Use these instructions to load an envelope.
1. Pull out Tray 1.
2. Insert the envelopes print-side down and load according to the graphic. Make
sure the stack of envelopes does not exceed the line marking in the tray.
3. Slide the paper guides in the tray to adjust them for the media size that you have
4. Pull out the extension on the output tray.
24 Get started
NOTE: Do not load paper while the printer is printing.
loaded, and then reinsert the tray.
Load cards and photo paper
Use these instructions to load cards or photo paper.
1. Pull out Tray 1.
2. Insert the media print-side down in the center of the tray. Make sure the stack of
media aligns with the line on the width guide, and is not higher than the paper
stack line on the guide.
NOTE: Do not load paper while the printer is printing.
3. Slide the paper guides in the tray to adjust them for the media size that you have
loaded, and then reinsert the tray.
4. Pull out the extension on the output tray.
Load custom-size paper
Use these instructions to load custom-size paper.
CAUTION: Use only custom-size paper that is supported by the printer. For more
information, see
NOTE: Load only plain paper in Tray 2.
Paper specifications.
Load paper 25
Chapter 1
1. Pull out Tray 1.
2. Insert the media print-side down in the center of the tray. Make sure the stack of
media aligns with the line on the width guide, and is not higher than the paper
stack line on the guide.
NOTE: Do not load paper while the printer is printing.
3. Slide the paper guides in the tray to adjust them for the media size that you have
loaded, and then reinsert the tray.
4. Pull out the extension on the output tray.
26 Get started
Insert a memory device
If your digital camera uses a memory card to store photos, you can insert the memory
card into the printer to print or save your photos.
CAUTION: Attempting to remove a memory card while it is being accessed can
damage files on the card. You can safely remove a card only when the photo light
is not blinking. Also, never insert more than one memory card at a time as this can
also damage files on the memory cards.
NOTE: The printer does not support encrypted memory cards.
For more information on the supported memory cards, see Memory device
specifications.
To insert a memory card
Use these steps to insert a memory card into the printer.
1. Turn the memory card so that the label faces up, and the contacts are facing the
printer.
2. Insert the memory card into the corresponding memory card slot.
To connect a storage device
1. If you are connecting a digital camera, change the USB mode of the camera to
storage mode, and then connect one end of the USB cable to the camera.
NOTE: Different cameras use different terms to describe the storage mode.
For instance, some cameras have a digital camera setting and a disk drive
setting. In this instance, the disk drive setting is the storage mode setting. If
storage mode does not work on your camera, you might need to upgrade the
camera firmware. For more information, see the documentation that came
with the camera.
2. Insert the USB storage device or the other end of the camera’s USB cable to the
USB port on the front of the printer.
NOTE: If your USB device does not fit into this port due to size limitations, or if the
connector on the device is shorter than 11 mm (0.43 in), you will need to purchase
a USB extension cable in order to use your device with this port. For more
information on supported USB devices, see
Install the accessories
This section contains the following topics:
Install the automatic two-sided printing accessory (duplexer)
•
•
Install Tray 2
Configure trays
•
•
Turn on accessories in the printer driver
Memory card specifications.
Install the accessories 27
Chapter 1
Install the automatic two-sided printing accessory (duplexer)
You can print on both sides of a sheet of paper automatically. For information on using
the duplexer, see
To install the duplexer:
Slide the duplexer into the back of the printer until the unit locks into place. Do not
press the buttons on either side of the duplexer when installing the unit; use them only
for removing the unit from the printer.
Print on both sides (duplexing).
Install Tray 2
Tray 2 can hold up to 250 sheets of plain paper. For ordering information, see HP
supplies and accessories.
To install Tray 2
1. Unpack the tray, remove the packing tapes and materials, and move the tray to
2. Turn off the printer, and disconnect the power cord.
3. Set the printer on top of the tray.
4. Connect the power cord and turn on the printer.
the prepared location. The surface must be sturdy and level.
CAUTION: Be careful to keep your fingers and hands clear of the bottom of
the printer.
28 Get started
To load Tray 2
1. Pull the tray out of the printer by grasping under the front of the tray.
2. Insert the paper print-side down in the center of the tray. Make sure the stack of
paper aligns with the line on the width guide, and does not exceed the line
marking on the guide.
NOTE: Tray 2 can be loaded only with plain paper.
3. Slide the paper guides in the tray to adjust them for the size that you have
loaded.
4. Gently reinsert the tray.
5. Pull out the extension on the output tray.
Install the accessories 29
Chapter 1
Configure trays
NOTE: Tray 2 is an optional accessory. For ordering information, see Order
printing supplies online.
To configure the trays, you must have Tray 2 installed and turned on.
By default, the printer draws media from Tray 1. If Tray 1 is empty, the printer draws
media from Tray 2 (if it is installed and loaded with media). You can change this default
behavior by using the following features:
• Tray Lock: Use this feature to protect special media such as letterhead or
preprinted media from accidental use. If the printer runs out of media while
printing a document, it will not use media from a locked tray to complete the print
job.
• Default Tray: Use this feature to determine the first tray from which the printer
draws media.
NOTE: To use the tray lock and default tray settings, you must select the
automatic tray selection option in the printer software. Also, if the printer is on a
network and you set a default tray, the setting will affect all users of the printer.
Tray 2 is designed to hold only plain paper.
The following table lists possible ways you can use the tray settings to meet your
printing needs.
I want to... Follow these steps
Load both trays with the same media, and
have the printer pick media from one tray if the
other one is empty.
Have both special media (such as letterhead)
and plain paper loaded in the trays.
Load media in both trays but have the printer
pick media from a specific tray first.
To configure the trays
1. Make sure the printer is turned on.
2. Touch
(right arrow), touch Setup, touch Preferences, and then select Default
Tray or Tray Lock.
3. Click OK or Apply after changing the desired tray settings.
Turn on accessories in the printer driver
• To turn on accessories (Windows)
•
To turn on accessories (Mac OS X)
Load media in Tray 1 and Tray 2. For
•
more information, see Load paper.
Make sure tray lock is disabled.
•
Load special media in Tray 1 and plain
•
paper in Tray 2.
Make sure the default tray is set to Tray
•
2.
Make sure tray lock is set to Tray 1.
•
Load media in Tray 1 and Tray 2.
•
Make sure default tray is set to the
•
appropriate tray.
30 Get started
To turn on accessories (Windows)
1. Click Start, and then click Printers, Printers and Faxes, or Devices and
Printers.
- Or Click Start, click Control Panel, and then double-click Printers.
2. Right-click the printer icon, and then click Printer Properties.
3. Select the Device Settings tab. Click the accessory that you want to turn on,
click Installed from the drop-down menu, and then click OK.
To turn on accessories (Mac OS X)
Mac OS X automatically turns on all accessories in the printer driver when you install
the printer software. If you add a new accessory later, follow these steps:
1. Open the System Preferences and then select Print & Fax or Print & Scan.
2. Select the printer from list of printers, and then click Options & Supplies.
3. Click the Driver tab.
4. Select the options you want to install, and then click OK.
Maintain the printer
This section provides instructions for keeping the printer in top working condition.
Perform these maintenance procedures as necessary.
Clean the scanner glass
•
•
Clean the exterior
Clean the automatic document feeder
•
Clean the scanner glass
NOTE: Dust or dirt on the scanner glass, scanner lid backing, or scanner frame
can slow down performance, degrade the quality of scans, and affect the accuracy
of special features such as fitting copies to a certain page size.
To clean the scanner glass
1. Turn the printer off. For more information, see
2. Lift the scanner lid.
Turn the printer off.
Maintain the printer 31
Chapter 1
3. Clean the scanner glass and the scanner glass strip by using a soft, lint-free cloth
that has been sprayed with a mild glass cleaner. Dry the scanner glass with a dry,
soft, lint-free cloth.
CAUTION: Use only glass cleaner to clean the scanner glass. Avoid
cleaners that contain abrasives, acetone, benzene, and carbon tetrachloride,
all of which can damage the scanner glass. Avoid isopropyl alcohol because it
can leave streaks on the scanner glass.
CAUTION: Do not spray the glass cleaner directly on the scanner glass. If
too much glass cleaner is applied, the cleaner could leak under the scanner
glass and damage the scanner.
4. Close the scanner lid, and turn on the printer.
Clean the exterior
WARNING! Before cleaning the printer, turn the printer off by pressing the
(Power button) and unplug the power cord from the electrical socket.
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case.
Keep fluids away from the interior of the printer, as well as from the printer control
panel.
Clean the automatic document feeder
If the automatic document feeder picks up multiple pages or if it does not pick up plain
paper, you can clean the rollers and separator pad. Lift the automatic document feeder
32 Get started
cover to access the pick assembly inside the automatic document feeder, clean the
rollers or separator pad, and then close the cover.
To clean the rollers or separator pad
1. Remove all originals from the document feeder tray.
2. Lift the automatic document feeder cover (1).
This provides easy access to the rollers (2) and separator pad (3).
1 Automatic document feeder cover
2Rollers
3 Separator pad
3. Lightly dampen a clean lint-free cloth with distilled water, then squeeze any
excess liquid from the cloth.
4. Use the damp cloth to wipe any residue off the rollers or separator pad.
NOTE: If the residue does not come off using distilled water, try using
isopropyl (rubbing) alcohol.
5. Close the cover of the automatic document feeder.
Update the printer
HP is always working to improve the performance of its printers and bring you the
latest features. If the printer is connected to a network and Web Services has been
enabled, you can check for and install printer updates.
To update the printer, use one of the following methods:
•
Update the printer using the embedded web server
Update the printer using the printer control panel
•
Update the printer 33
Chapter 1
Update the printer using the embedded web server
1. Open the EWS. For more information, see Embedded web server.
2. Click the Web Services tab.
3. In the Web Services Settings section, click Product Update, click Check Now,
and follow the on-screen instructions.
4. If the product update option is not available, follow these instructions:
a.In the Web Services Settings section, click Setup, click Continue, and
follow the on-screen instructions.
b. If prompted, choose to allow the printer to check for and install printer
updates.
NOTE: If a printer update is available, the printer downloads and installs the
update, and then restarts.
NOTE: If prompted for proxy settings and if your network uses proxy
settings, follow the on-screen instructions to set up a proxy server. If you do
not have the details, contact your network administrator or the person who set
up the network.
Update the printer using the printer control panel
1.
On the printer control panel, touch
touch Printer Update.
2. Touch Check for Update Now, and then follow the on-screen instructions.
To enable the printer to automatically check for updates:
1. Touch Settings, and then touch Printer Update.
2. Touch Auto Update, and then touch On.
(HP ePrint), touch Settings, and then
Open the printer software (Windows)
• Windows XP, Windows Vista, and Windows 7: From the computer desktop,
click Start, select Programs or All Programs, click HP, click the folder for your
printer, and then select the icon with your printer's name.
• Windows 8: On the Start screen, right-click an empty area on the screen, click
All Apps on the app bar, and then click the icon with the printer's name.
34 Get started
Turn the printer off
Turn the printer off by pressing the (Power button) located on the printer. Wait until
the power light turns off before unplugging the power cord or turning off a power strip.
CAUTION: If you incorrectly turn the printer off, the print carriage might not return
to the correct position causing problems with the ink cartridges and print quality
issues.
CAUTION: HP recommends that you replace any missing cartridges as soon as
possible to avoid print quality issues and possible extra ink usage or damage to the
ink system. Never turn off the printer when ink cartridges are missing.
Restore factory defaults
To restore the the printer to factory defaults, complete the following steps:
1. Touch
2. Touch Tools.
3. Touch Restore Factory Defaults.
(right arrow), and then touch Setup.
Restore factory defaults 35
2Print
Most print settings are automatically handled by the software application. Change the
settings manually only when you want to change print quality, print on specific types of
paper, or use special features. For more information about selecting the best print
media for your documents, see
Choose a print job to continue:
Select paper.
Print documents
Print brochures
Print on envelopes
Print photos
Print on special and custom-size paper
Print documents
Follow the instructions for your operating system.
Print documents (Windows)
•
•
Print documents (Mac OS X)
NOTE: This printer includes HP ePrint, a free service from HP that allows you to
print documents on your HP ePrint-enabled printer anytime, from any location, and
without any additional software or printer drivers. For more information, see
ePrint.
Print documents (Windows)
1. Load paper in the tray. For more information, see Load paper.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
36 Print
HP
4. To change settings, click the button that opens the Printer Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Change the paper orientation on the Finishing tab, and paper source, paper
type, paper size, and quality settings on the Paper/Quality tab. To print in black
and white, click the Color tab, and then select the Print in Grayscale option.
6. Click OK.
7. Click Print or OK to begin printing.
Print documents (Mac OS X)
1. Load paper in the tray. For more information, see Load paper.
2. Depending on your application use one of the following procedures to select a
paper size:
From Page Setup
a.From the File menu in your software application, click Page Setup.
NOTE: If you do not see a Page Setup menu item, go to step 3.
b. Make sure the printer you want to use is selected in the Format For pop-up
menu.
c. Select the paper size from the Paper Size pop-up menu, and then click OK.
-OR-
From Print
a.From the File menu in your software application, click Print.
b. Make sure the printer you want to use is selected.
c. Select the paper size from the Paper Size pop-up menu (if available).
3. On the Print dialog change the print settings for the option provided in the pop-up
menus, as appropriate for your project.
NOTE: If you do not see any options, click the disclosure triangle next to the
Printer pop-up menu or click Show Details.
4. Click Print to begin printing.
Print brochures
Follow the instructions for your operating system to print brochures, including edge-toedge brochures.
Print brochures (Windows)
•
•
Print brochures (Mac OS X)
NOTE: This printer includes HP ePrint, a free service from HP that allows you to
print documents on your HP ePrint-enabled printer anytime, from any location, and
without any additional software or printer drivers. For more information, see
ePrint.
HP
Print brochures 37
Chapter 2
Print brochures (Windows)
NOTE: To set print settings for all print jobs, make the changes in the HP software
provided with the printer. For more information on the HP software, see
management tools.
1. Load paper in the tray. For more information, see Load paper.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
4. To change settings, click the button that opens the Printer Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Change the paper orientation on the Finishing tab, and paper source, paper
type, paper size, and quality settings on the Paper/Quality tab.
▲ To print in black and white, click the Color tab, and then select the Print in
Grayscale option.
▲ To print an edge-to-edge brochure, select one of the edge-to-edge paper
sizes, and then select the supported brochure paper from the Paper Type
drop-down box.
6. Click OK.
7. Click Print or OK to begin printing.
Print brochures (Mac OS X)
1. Load paper in the tray. For more information, see Load paper.
2. Depending on your application use one of the following procedures to select a
paper size:
Printer
38 Print
From Page Setup
a.From the File menu in your software application, click Page Setup.
NOTE: If you do not see a Page Setup menu item, go to step 3.
b. Make sure the printer you want to use is selected in the Format For pop-up
menu.
c. Select the paper size from the Paper Size pop-up menu, and then click OK.
-OR-
From Print
a.From the File menu in your software application, click Print.
b. Make sure the printer you want to use is selected.
c. Select the paper size from the Paper Size pop-up menu (if available).
3. From the File menu in your software application, click Print.
4. On the Print dialog click Color/Quality Option from the pop-up menu, and then
select the following settings:
• Media Type: The appropriate brochure paper type
• Print Quality: Draft, Normal, or Best
NOTE: If you do not see these options, click the disclosure triangle next to
the Printer pop-up menu or click Show Details.
5. Select any other print settings that you want, and then click Print to begin
printing.
Print on envelopes
Avoid envelopes with the following characteristics:
• Very slick finish
• Self-stick adhesives, clasps, or windows
• Thick, irregular, or curled edges
• Areas that are wrinkled, torn, or otherwise damaged
Make sure the folds of envelopes you load in the printer are sharply creased.
NOTE: For more information about printing on envelopes, see the documentation
available with the software program you are using.
Follow the instructions for your operating system.
Print on envelopes (Windows)
•
Print on envelopes (Mac OS X)
•
Print on envelopes (Windows)
1. Load envelopes print-side down in the tray. For more information, see Load
paper.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
4. To change settings, click the button that opens the Printer Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. On the Layout tab, change the orientation to Landscape.
6. Click Paper/Quality, and then select the appropriate envelope type from the
Paper Size drop-down list.
TIP: You can change more options for the print job by using the features
available on the other tabs in the dialog box.
7. Click OK, and then click Print or OK to begin printing.
Print on envelopes 39
Chapter 2
Print on envelopes (Mac OS X)
1. Load envelopes in the tray. For more information, see Load paper.
2. Depending on your application use one of the following procedures to select a
paper size:
From Page Setup
a.From the File menu in your software application, click Page Setup.
NOTE: If you do not see a Page Setup menu item, go to step 3.
b. Make sure the printer you want to use is selected in the Format For pop-up
menu.
c. Select the paper size from the Paper Size pop-up menu, and then click OK.
-OR-
From Print
a.From the File menu in your software application, click Print.
b. Make sure the printer you want to use is selected.
c. Select the appropriate envelope size in the Paper Size pop-up menu (if
available).
3. On the Print dialog select the Orientation option.
NOTE: If you do not see these options, click the disclosure triangle next to
the Printer pop-up menu or click Show Details.
4. Select any other print settings that you want, and then click Print to begin
printing.
Print photos
Do not leave unused photo paper in the input tray. The paper might start to curl, which
could impair the quality of your printout. Photo paper should be flat before printing.
Follow the instructions for your operating system.
Print photos on photo paper (Windows)
•
•
Print photos on photo paper (Mac OS X)
Print photos from a memory device
•
NOTE: This printer includes HP ePrint, a free service from HP that allows you to
print documents on your HP ePrint-enabled printer anytime, from any location, and
without any additional software or printer drivers. For more information, see
ePrint.
Print photos on photo paper (Windows)
1. Load paper in the tray. For more information, see Load paper.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
40 Print
HP
4. To change settings, click the button that opens the Printer Properties dialog box.
Depending on your software application, this option might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. On the Paper/Quality tab, select the appropriate photo paper type from the
Paper type drop-down menu.
6. On the Paper/Quality tab, select Best from the Print Quality drop-down menu.
7. To print in black and white, click the Color tab, and then select the Print in
Grayscale option.
8. Click OK, and then click Print or OK to begin printing.
Print photos on photo paper (Mac OS X)
1. Load paper in the tray. For more information, see Load paper.
2. Depending on your application use one of the following procedures to select a
paper size:
From Page Setup
a.From the File menu in your software application, click Page Setup.
NOTE: If you do not see a Page Setup menu item, go to step 3.
b. Make sure the printer you want to use is selected in the Format For pop-up
menu.
c. Select the paper size from the Paper Size pop-up menu, and then click OK.
-OR-
From Print
a.From the File menu in your software application, click Print.
b. Make sure the printer you want to use is selected.
c. Select the paper size from the Paper Size pop-up menu (if available).
3. On the Print dialog click Color/Quality Option from the pop-up menu, and then
select the following settings:
• Media Type: The appropriate photo paper type
• Print Quality: Draft, Normal, or Best
NOTE: If you do not see these options, click the disclosure triangle next to
the Printer pop-up menu or click Show Details.
4. To print the photo in black and white, click Grayscale from the Print Color as
Gray pop-up menu, and then select one of the following options:
• Off: Turns printing in grayscale off.
• Black Ink Only: Uses black ink to print your photo in grayscale. The gray
shading is created by varying patterns of black dots, which might result in a
grainy image.
• High Ink Only: Uses all the available colors to print your photo in grayscale.
This creates smooth and natural shades of gray.
5. Select any other print settings that you want, and then click Print to begin
printing.
Print photos 41
Chapter 2
Print photos from a memory device
You can connect a USB storage device (such as a keychain drive) to the USB port on
the front of the printer.
For more information about using memory devices, see
CAUTION: Attempting to remove a memory device while it is being accessed can
damage files on the memory device. You can safely remove a memory card only
when the status light is not blinking.
To print selected photos
NOTE: This function is only available if the memory device does not contain
Digital Print Order Format (DPOF) content.
1. Insert your memory device into the appropriate slot on the printer. The Photo
screen appears on the control panel display.
2. Touch View & Print. The photos are displayed.
3. Follow the instructions on the control panel display to select, edit, or print the
photos.
Print on special and custom-size paper
If your application supports custom-size paper, set the size in the application before
printing the document. If not, set the size in the printer driver. You might need to
reformat existing documents to print them correctly on custom-size paper.
Use only custom-size paper that is supported by the printer. For more information, see
Paper specifications.
Insert a memory device.
NOTE: Defining custom-size paper sizes is only available in the HP printing
software in Mac OS X.
Follow the instructions for your operating system.
Print on special or custom-size paper (Windows)
•
Print on special or custom-size paper (Mac OS X)
•
•
Set up custom sizes (Mac OS X)
Print on special or custom-size paper (Windows)
1. Load the appropriate paper in the tray. For more information, see Load paper.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
4. To change settings, click the button that opens the Printer Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. On the Paper/Quality tab, click the Custom... button.
42 Print
6. Name the custom size and define the size of the paper on the Custom Paper
Size screen.
NOTE: The custom paper size you have just defined will only be available
when you close and reopen the Printing Preferences or Printer Properties
dialog box.
7. Click the Paper/Quality tab, and select the custom paper size from the Paper
sizes: drop-down box.
8. Click OK.
9. Click Print or OK to begin printing.
Print on special or custom-size paper (Mac OS X)
NOTE: Before you can print on custom-size paper, you must set up the custom
size in the HP software provided with the printer. For instructions, see
custom sizes (Mac OS X).
1. Load the appropriate paper in the tray. For more information, see Load paper.
2. Depending on your application use one of the following procedures to select a
paper size:
From Page Setup
a.From the File menu in your software application, click Page Setup.
NOTE: If you do not see a Page Setup menu item, go to step 3.
Set up
b. Make sure the printer you want to use is selected in the Format For pop-up
menu.
c. Select the paper size from the Paper Size pop-up menu, and then click OK.
-OR-
From Print
a.From the File menu in your software application, click Print.
b. Make sure the printer you want to use is selected.
c. Select the paper size from the Paper Size pop-up menu (if available).
3. Click Paper Handling from the pop-up menu.
4. Above Destination Paper Size, click Scale to fit paper size, and then select the
custom size.
5. Select any other print settings that you want, and then click Print to begin
printing.
Print on special and custom-size paper 43
Chapter 2
Set up custom sizes (Mac OS X)
1. Load paper in the tray. For more information, see Load paper.
2. From the File menu in your software application, click Page Setup, and then
make sure the printer you want to use is selected in the Format For pop-up
menu.
- OR From the File menu in your software application, click Print, and then make sure
the printer you want to use is selected.
3. Select Manage Custom Sizes in the Paper Size pop-up menu.
NOTE: If you do not see these options in the Print dialog, click the
disclosure triangle next to the Printer pop-up menu or click Show Details.
4. Click the + on the left side of the screen, double-click Untitled, and type a name
for the new, custom size.
5. In the Width and Height boxes, type the dimensions, and then set the margins, if
you want to customize them.
6. Click OK.
HP ePrint
With HP ePrint, you can print from email connected mobile phones, netbooks, other
mobile devices, or traditional desktop email clients—anywhere, anytime. Using your
mobile device service and the printer’s Web Services, you can print documents to
a printer that could be sitting next to you or sitting thousands of miles away.
To use the HP ePrint service, you need to have the following components:
• An HP ePrint-enabled printer that is connected to the Internet (either using an
Ethernet cable or wireless connection)
• A device that has a functioning email capability
Follow the instructions on the printer’s control panel to enable and set up the printer’s
Web Services. For more information, see
www.hpconnected.com.
HP Wireless Direct
With HP wireless direct printing, you can print wirelessly from a computer, smart
phone, tablet, or other wireless-capable device—without connecting to an existing
wireless network.
When using HP wireless direct printing, note the following guidelines:
• Make sure your computer or mobile device has the necessary software:
If you are using a computer, make sure you have installed the HP printer software
provided with the printer.
• If you are using a mobile device, make sure you have installed a compatible
printing app. For more information about mobile printing, visit
us/en/eprint/mobile_printing_apps.html.
• Make sure HP wireless direct printing is turned on in the printer and, if necessary,
security is enabled. For more information, see
44 Print
www.hp.com/global/
Turn on HP wireless direct printing.
• Up to five computers and mobile devices can use the same HP wireless direct
printing connection.
• HP wireless direct printing can be used while the printer is also connected to a
computer using USB cable or to a network (using a wireless or Ethernet
connection).
• HP wireless direct printing cannot be used to connect a computer, mobile device,
or printer to the Internet.
Click here to go online for more information.
For more information about wireless printing, see
communication.
NOTE: At this time, these websites might not be available in all languages.
This section contains the following topics:
Turn on HP wireless direct printing
•
Print from a wireless-capable mobile device
•
•
Print from a wireless-capable computer
Turn on HP wireless direct printing
1.
From the printer control panel, touch
2. Touch Wireless Direct, and then touch On.
TIP: If you would like to use HP wireless direct printing with greater security
and if the computer or mobile device supports WPA2 encryption, select the
option that will enable security. With security enabled, only users with the
password can connect wirelessly to the printer. Without enabling security,
anyone with a wireless device within the wireless range of the printer can
connect to the printer.
Set up the printer for wireless
(Wireless), and then touch Settings.
3. Touch Wireless Direct Name to display the wireless direct name.
4. If you have enabled security, touch Security Passcode to display the wireless
direct password.
TIP: You can also turn on HP wireless direct printing from the embedded web
server (EWS). For more information about using the EWS, see
server.
Print from a wireless-capable mobile device
Make sure you have installed a compatible printing app on your mobile device. For
more information, visit
1. Make sure you have turned on HP wireless direct printing on the printer. For more
information, see
2. Turn on the wireless connection in your mobile device. For more information, see
the documentation provided with the mobile device.
www.hp.com/global/us/en/eprint/mobile_printing_apps.html.
Turn on HP wireless direct printing.
Embedded web
HP Wireless Direct 45
Chapter 2
3. From the mobile device, search for and connect to the HP wireless direct printing
name, such as HP-Setup-XX-Officejet Pro 276dw (where ** are the unique
characters to identify your printer).
If HP wireless direct is turned on with security, enter the password when
prompted.
4. From your mobile device’s print app, confirm your HP printer is the default printer,
and then print your document.
Print from a wireless-capable computer
Follow the instructions for your operating system.
Print from a wireless-capable computer (Windows)
•
•
Print from a wireless-capable computer (Mac OS X)
Print from a wireless-capable computer (Windows)
1. Make sure you have turned on HP wireless direct printing on the printer. For more
information, see
2. Turn on the wireless connection in your computer. For more information, see the
documentation provided with the computer.
3. From the computer, click the wireless icon on your task tray, select the HP
wireless direct printing name, such as HP-Setup-XX-Officejet Pro 276dw (where
** are the unique characters to identify your printer).
If HP wireless direct is turned on with security, enter the password when
prompted.
4. If the printer has been installed and connected to your computer with a USB
cable, enable HP wireless direct printing in the HP printer software. Proceed to
step 5 if the printer has been installed and connected to the computer over a
network (Ethernet or wireless).
a. From the computer desktop, click Start, select Programs or All Programs,
click HP, click the folder for the printer, and then select Printer Setup &
Software.
- Or On the Start screen, right-click an empty area on the screen, click All Apps
on the app bar, and then click the icon with the printer’s name.
b.Select Connect New Printer.
c. When the Connection Options software screen appears, select Wireless.
Select the printer from the list of detected printers, such as HP-Setup-XXOfficejet Pro 276dw (where ** are the unique characters to identify your
printer).
d. Follow the on-screen instructions.
5. Print your document.
Turn on HP wireless direct printing.
46 Print
Print from a wireless-capable computer (Mac OS X)
1. Make sure you have turned on HP wireless direct printing on the printer. For more
information, see
Turn on HP wireless direct printing.
2. Turn on AirPort. For more information, see the documentation provided by Apple.
3. Click the AirPort icon and select the HP wireless direct printing name, such as
HP-Setup-XX-Officejet Pro 276dw (where ** are the unique characters to
identify your printer).
If HP wireless direct is turned on with security, enter the password when
prompted.
4. Add the printer.
a.In System Preferences, select Print & Fax or Print & Scan, depending on
your operating system.
b. Click + below the list of printers at the left.
c. Select the printer from the list of detected printers (the word “Bonjour” is
listed the right column beside the printer name), and click Add.
5. Print your document.
Print on both sides (duplexing)
You can print on both sides of a sheet of media automatically by using the automatic
two-sided printing accessory (duplexer).
NOTE: Two-sided printing requires an automatic two-sided printing accessory
(duplexer) to be installed on the printer.
To print on both sides (Windows)
1. Load the appropriate media. For more information, see
both sides of a page and Load paper.
2. Make sure the duplexer is installed correctly. For more information, see
automatic two-sided printing accessory (duplexer).
3. With a document open, click Print on the File menu, and then select Print on
both sides options on the Finishing tab. Select Flip pages up if desired.
4. Change any other settings, and then click OK.
5. Print your document.
Guidelines for printing on
Install the
To print on both sides (Mac OS X)
1. Load the appropriate media. For more information, see
both sides of a page and Load paper.
2. Make sure the duplexer is installed correctly. For more information, see
automatic two-sided printing accessory (duplexer).
3. Depending on your application use one of the following procedures to select a
paper size:
From Page Setup
a.From the File menu in your software application, click Page Setup.
NOTE: If you do not see a Page Setup menu item, go to step 3.
b. Make sure the printer you want to use is selected in the Format For pop-up
menu.
c. Select the paper size from the Paper Size pop-up menu, and then click OK.
Print on both sides (duplexing) 47
Guidelines for printing on
Install the
Chapter 2
-OR-
From Print
a.From the File menu in your software application, click Print.
b. Make sure the printer you want to use is selected.
4. On the Print dialog select the paper size from the Paper Size pop-up menu (if
available).
NOTE: You might need to select the paper-size option labeled Two-Sided
margins.
5. Select the Two-Sided checkbox, and then click the appropriate binding options
for the document.
- OR Click the Layout pop-up menu, and then select the appropriate binding options
for the document from the Two-Sided pop-up menu.
NOTE: If you do not see any options, click the disclosure triangle next to the
Printer pop-up menu or click Show Details.
6. Select any other print settings that you want, and then click Print.
View Print Resolutions
1. In printer driver, click the Paper/Quality tab, and then click the Advanced button.
2. Click the Resolution button to view the print resolution.
48 Print
3 Scan
You can use the printer’s control panel to scan documents, photos, and other originals
and send them to a variety of destinations, such as a folder on a computer.
When scanning documents, you can use the HP software to scan documents into
a format that you can search, copy, paste, and edit.
NOTE: Some scan functions are only available after you install the HP
recommended software.
TIP: If you have problems scanning documents, see Solve scan problems.
This section contains the following topics:
Scan an original
•
•
Scan using Webscan
Scanning documents as editable text
•
Scan an original
NOTE: Your printer and computer must be connected and turned on.
NOTE: If you are scanning an original from the printer control panel or from your
computer using the HP printer software, the HP software provided with the printer
must be installed on your computer prior to scanning. In addition, on Windows
computers, the HP software must be running prior to scanning.
NOTE: If you are scanning a borderless original, load the original on the scanner
glass, not the ADF.
This section contains the following topics:
Scan to a computer from the control panel
•
•
Scan an original from HP scanning software
•
Scan to a memory card
Scan to a computer from the control panel
To scan an original to a computer from the printer control panel
NOTE: To scan to a computer, make sure the feature is enabled. Windows: Open
HP printer software, go to the Scan section, and then select Manage Scan to
Computer. OS X: The HP Recommended software is required for this feature. If
installed, open HP Utility. Under Scan Settings, click Scan to Computer, and
ensure that Enable Scan to Computer is selected.
Scan 49
Chapter 3
Use these steps to scan from the control panel.
1. Load your original print-side down on the right-front corner of the scanner glass or
print-side up in the ADF. For more information, see
scanner glass or Load an original in the automatic document feeder (ADF).
2. Touch Scan, and then select Computer.
3. Touch Document Type to select the type of document you want to save. Touch
Resolution to change the scan resolution setting.
4. Touch Start Scan.
Scan an original from HP scanning software
Follow the instructions for your operating system.
NOTE: Use the HP software to scan documents into editable text, a format that
allows you to search, copy, paste, and edit within the scanned document. Use this
format to edit letters, newspaper clippings, and many other documents. For more
information, see
Windows
1. Load your original print-side down on the right-front corner of the scanner glass or
print-side up in the ADF. For more information, see
scanner glass or Load an original in the automatic document feeder (ADF).
2. Open the printer software. For more information, see
(Windows). In the window that appears, select Print, Scan & Fax or Print &
Scan, and then select Scan a Document or Photo under Scan.
3. Select a scan shortcut. Make changes to the scan settings, if needed.
4. To start the scan, click Scan.
Scanning documents as editable text.
Load an original on the
Load an original on the
Open the printer software
Mac OS X
1. Load your original print-side down on the right-front corner of the scanner glass or
print-side up in the ADF. For more information, see
scanner glass or Load an original in the automatic document feeder (ADF).
2. Double-click the HP Scan icon located in the Applications/Hewlett-Packard
folder.
3. Follow the prompts to complete the scan.
Scan to a memory card
You can scan directly to a memory card from the printer control panel without using a
computer or the HP software provided with the printer.
To scan an original to a memory card from the printer control panel
Use these steps to scan an original to a memory card.
1. Load your original print-side down on the right-front corner of the scanner glass or
print-side up in the ADF. For more information, see
scanner glass or Load an original in the automatic document feeder (ADF).
2. Insert a memory card. For more information, see
3. Touch Scan, and then select Memory Device.
50 Scan
Load an original on the
Load an original on the
Insert a memory device.
4. Make changes to scan options, if needed.
5. Touch Start Scan.
TIP: To scan documents as editable text, you must install the HP software
included with the printer. For more information, see
editable text.
Scan using Webscan
Webscan is a feature of the embedded web server that lets you scan photos and
documents from your printer to your computer using a web browser. This feature is
available even if you did not install the printer software on your computer. Webscan is
turned off by default, and will need to be turned on in the EWS.
For more information, see
To scan using Webscan
1. Load your original print-side down on the right-front corner of the scanner glass or
print-side up in the ADF. For more information, see
scanner glass or Load an original in the automatic document feeder (ADF).
2. Open the embedded web server. For more information, see
server.
3. Click the Scan tab, click Webscan in the left pane, change any settings, and then
click Start Scan.
TIP: To scan documents as editable text, you must install the HP software
included with the printer. For more information, see
editable text.
Scanning documents as
Embedded web server.
Load an original on the
Embedded web
Scanning documents as
To enable Webscan
1. Open the embedded web server. For more information, see
server.
2. Click the Settings tab, and click Administrator Settings in the left plane.
3. Select the Webscan Enabled check box.
NOTE: If you are unable to open Webscan in the EWS, it might be turned off by
your network administrator. For more information, contact your network
administrator or the person who set up your network.
Scanning documents as editable text
When scanning documents, you can use the HP software to scan documents into a
format that you can search, copy, paste, and edit. This allows you to edit letters,
newspaper clippings, and many other documents.
This section contains the following topics:
To scan documents as editable text
•
•
Guidelines for scanning documents as editable text
Scanning documents as editable text 51
Embedded web
Chapter 3
To scan documents as editable text
Use the following guidelines for scanning documents as editable text.
Follow the instructions for your operating system.
Windows
1. Load your original print-side down on the right-front corner of the scanner glass or
print-side up in the ADF. For more information, see
scanner glass or Load an original in the automatic document feeder (ADF).
2. Open the printer software. For more information, see
(Windows). In the window that appears, select Print, Scan & Fax or Print &
Scan, and then select Scan a Document or Photo under Scan.
3. Select the type of editable text you want to use in the scan:
I want to... Follow these steps
Extract just the text, without any of the
formatting of the original
Extract the text, as well as some of the
formatting of the original
Load an original on the
Open the printer software
Select the Save as Editable Text (OCR)
shortcut from the list, and then select Text
(.txt) from the File Type drop-down menu.
Select the Save as Editable Text (OCR)
shortcut from the list, and then select Rich
Text (.rtf) from the File Type drop-down
menu.
Or
Select the Save as PDF shortcut from the
list, and then select Searchable PDF (.pdf)
from the File Type drop-down menu.
52 Scan
4. To start the scan, click Scan, and then follow the on-screen instructions.
Mac OS X
1. Load your original print-side down on the right-front corner of the scanner glass or
print-side up in the ADF. For more information, see
Load an original on the
scanner glass or Load an original in the automatic document feeder (ADF).
2. Double-click the HP Scan icon located in the Applications/Hewlett-Packard
folder.
3. Click the Scan button. A dialog appears requesting confirmation of your scanning
device and the scan settings preset.
4. Select the Documents with Text preset from the Presets pop-up menu, and
then click Continue.
5. When all of the pages have been scanned, select Save from the File menu. The
Save dialog appears.
6. Enter a file name and the folder in which you want to save the file, and then
select an output file format:
I want to... Follow these steps
Extract just the text, without any of the
formatting of the original
Select TXT from the Format pop-up menu.
Extract the text, as well as some of the
formatting of the original
Select RTF from the Format pop-up menu.
7. Click Save.
Guidelines for scanning documents as editable text
To ensure that the software can convert your documents successfully, do the following:
• Make sure the scanner glass or ADF window is clean.
When the printer scans the document, smudges or dust on the scanner glass or
ADF window can be scanned, as well, and can prevent the software from
converting the document to editable text.
• Make sure the document is loaded correctly.
When scanning documents as editable text from the ADF, place the pages so
that the top edge of the document goes in first for an original printed in portrait
orientation. If you are loading an original printed in landscape orientation, place
the pages so that the left edge of the document goes in first. When scanning from
the scanner glass, the original must be loaded with the top facing the right edge
of the scanner glass.
Also, make sure the document is not skewed. For more information, see
original on the scanner glass or Load an original in the automatic document
feeder (ADF).
• Make sure the text on the document is clear.
To successfully convert the document to editable text, the original must be clear
and of high quality. The following conditions can cause the software to not
convert the document successfully:
◦ The text on the original is faint or wrinkled.
◦ The text is too small.
◦ The structure of the document is too complex.
◦ The text is tightly spaced. For example, if the text that the software converts
has missing or combined characters, "rn" might appear as "m."
◦ The text is on a colored background. Colored backgrounds can cause
images in the foreground to blend too much.
• Choose the correct profile.
Be sure to select a shortcut or preset that allows scanning as editable text. These
options use scan settings designed to maximize the quality of your OCR scan. In
Windows, use the Editable Text (OCR) or Save as PDF shortcuts. In Mac OS X,
use the Documents with Text preset.
• Save your file in the correct format.
◦ To extract just the text from the document (without any formatting from the
original), select a plain text format (such as Text or TXT).
◦ To extract the text and some formatting from the original, select Rich Text
Format (such as Rich Text or RTF).
◦ To extract the text and make it searchable in PDF readers, select
Searchable PDF.
Load an
Scanning documents as editable text 53
4 HP Digital Solutions
The printer includes a collection of digital solutions that can help you simplify and
streamline your work. These digital solutions include the following:
• HP Direct Digital Filing (including Scan to Network Folder and Scan to Email)
• HP Digital Fax (including Fax to Network Folder and Fax to Email)
This section contains the following topics:
What are HP Digital Solutions?
•
•
Requirements
Set up HP Digital Solutions
•
•
Use the HP Digital Solutions
What are HP Digital Solutions?
HP Digital Solutions are a set of tools provided with this printer that can help improve
your office productivity.
HP Direct Digital Filing
HP Direct Digital Filing provides robust, general-office scanning—as well as basic,
versatile, document-management capabilities—for multiple users over a network. With
HP Direct Digital Filing, you can simply walk up to the printer, touch a button on the
printer’s control panel, and either scan documents directly to computer folders on your
network or quickly share them with business partners as email attachments—and all
without using additional scanning software.
These scanned documents can be sent to a shared network folder for personal or
group access or to one or more email addresses for quick sharing. In addition, you can
configure specific scan settings for each scan destination, allowing you to make sure
that the best settings are being used for each specific task.
HP Digital Fax
Never lose important faxes misplaced within a stack of paper pages again!
With HP Digital Fax, you can save incoming, black-and-white faxes to a computer
folder on your network for easy sharing and storage, or you can forward faxes through
email—allowing you to receive important faxes from anywhere while working away
from the office.
In addition, you can turn off fax printing altogether — saving money on paper and ink,
as well as helping reduce paper consumption and waste.
54 HP Digital Solutions
Requirements
Before you set up the HP Digital Solutions, make sure you have the following:
For all HP Digital Solutions
• A network connection
The printer can be connected either through a wireless connection or using an
Ethernet cable.
NOTE: If the printer is connected using a USB cable, you scan documents to
a computer or attach scans to an email message using the HP software. For
more information, see
computer using Fax to PC or Fax to Mac. For more information, see
faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac).
• The HP software
HP recommends that you set up HP Digital Solutions using the HP software
provided with the printer.
TIP: If you would like to set up HP Digital Solutions without installing the HP
software, you can use the printer’s embedded web server.
For Scan to Network Folder, Fax to Network Folder
• An active network connection. You must be connected to the network.
• An existing Windows (SMB) shared folder
For information about finding the computer name, see the documentation for your
operating system.
• The network address for the folder
On computer running Windows, network addresses are usually written in this
format: \\mypc\sharedfolder
• The name of the computer where the folder is located
For information about finding the computer name, see the documentation for your
operating system.
• Appropriate privileges on the shared folder
You must have write access to the folder.
• A username and password for the shared folder (if necessary)
For example, the Windows or Mac OS X username and password used to log
onto the network.
Scan an original. You can receive faxes to your
Receive
NOTE: HP Direct Digital Filing does not support Active Directory.
For Scan to Email, Fax to Email
• A valid email address
• Outgoing SMTP server information
• An active Internet connection
Requirements 55
Chapter 4
If you are setting up Scan to Email or Fax to Email on a computer running Windows,
the setup wizard can automatically detect the email settings for the following email
applications:
• Microsoft Outlook 2003–2007 (Windows XP, Windows Vista, and Windows 7)
• Outlook Express (Windows XP)
• Windows Mail (Windows Vista)
• Mozilla Thunderbird (Windows XP, Windows Vista, and Windows 7)
• Qualcomm Eudora (version 7.0 and above) (Windows XP and Windows Vista)
• Netscape (version 7.0) (Windows XP)
However, if your email application is not listed above, you can still set up and use Scan
to Email and Fax to Email if your email application meets the requirements listed in this
section.
Set up HP Digital Solutions
You can set up HP Digital Solutions using the HP software provided with the printer—
either using software wizards that you can open from the HP printer software
(Windows) or HP Utility (Mac OS X).
TIP: You can also use the printer's EWS to set up the HP Digital Solutions. For
more information about using the EWS, see
NOTE: If you are using the printer in an IPv6-only network environment, you must
set up the digital solutions using the EWS.
Embedded web server.
This section contains the following topics:
•
Set up HP Direct Digital Filing
Set up HP Digital Fax
•
Set up HP Direct Digital Filing
To set up HP Direct Digital Filing, follow the appropriate instructions.
NOTE: You can also use these steps to change settings in the future.
This section contains the following topics:
Set up Scan to Network Folder
•
•
Set up Scan to Email
Set up Scan to Network Folder
You can configure up to 10 destination folders for each printer.
NOTE: To use Scan to Network Folder, you must have created and configured the
folder you are using on a computer connected to the network. You cannot create
a folder from the printer's control panel. Also, make sure the folder preferences are
set to provide read and write access. For more information about creating folders
on the network and setting folder preferences, see the documentation for your
operating system.
56 HP Digital Solutions
After you finish setting up Scan to Network Folder, the HP software automatically
saves the configurations to the printer.
To set up Scan to Network Folder, complete the following steps for your operating
system.
Windows
1. Open the HP Printer Software. For more information, see
Toolbox (Windows).
2. Go to the Scan section under the Print, Scan & Fax, and then double-click Scan
to Network.
3. Follow the on-screen instructions.
NOTE: After you create destination folders, you can use the printer’s EWS to
customize the scan settings for these folders. On the last screen of the Scan to
Network Folder Wizard, make sure the Launch embedded web server when
finished check box is selected. When you click Finish, the EWS is displayed in
your computer’s default web browser. For more information about the embedded
web server, see
Embedded web server.
Mac OS X
1. Open HP Utility. For more information, see
HP Utility (Mac OS X).
2. Click Scan to Network Folder under the Scan Settings section, and then follow
the on-screen instructions.
NOTE: You can customize the scan settings for each destination folder.
Embedded web server (EWS)
1. Open the embedded web server (EWS). For more information, see
Embedded
web server.
2. On the Home tab, click Network Folder Setup in the Setup box.
3. Click New, and then follow the on-screen instructions.
NOTE: You can customize the scan settings for each destination folder.
4. After you have entered the required information about the network folder, click
Save and Test to make sure the link to the network folder is working correctly.
The entry is added to the Network Folder list.
Set up Scan to Email
You can use the printer to scan documents and send them to one or more email
addresses as attachments—without additional scanning software. You do not need to
scan files from your computer and attach them to email messages.
To use the Scan to Email feature, complete the following preliminary steps:
Set the Outgoing Email Profiles
Configure the email address which will appear in the FROM portion of the email
message sent by the printer. You can add up to 10 Outgoing Email Profiles. You can
use the HP software installed on your computer to create these profiles.
Add email addresses to the Email Address Book
Set up HP Digital Solutions 57
Chapter 4
Manage the list of people to whom you can send email messages from the printer. You
can add up to 15 email addresses with their corresponding contact names. You can
also create email groups. To add email addresses, you can use the printer’s embedded
web server (EWS) or the printer’s control panel.
Configure other email options
You can configure default SUBJECT and body text that is included in all email
messages sent from the printer. To configure these options, you can use the printer’s
EWS or the printer’s control panel.
Step 1: Set up the outgoing email profiles
To set up the outgoing email profile used by the printer, complete the following steps
for your operating system.
Windows
1. Open the HP printer software. For more information, see
Toolbox (Windows).
2. Go to the Scan section under the Print, Scan & Fax, and then double-click Scan
to E-mail Wizard.
3. Click New, and then follow the on-screen instructions.
NOTE: After you set the Outgoing Email Profile, you can use the printer’s
embedded web server (EWS) to add more Outgoing Email Profiles, add email
addresses to the Email Address Book, and configure other email options. To open
the EWS automatically, make sure the Launch embedded web server when
finished check box is selected on the last screen of the Scan to Email Wizard.
When you click Finish, the EWS is displayed in your computer’s default web
browser. For more information about the embedded web server, see
Embedded
web server
Mac OS X
1. Open HP Utility. For more information, see
2. Click Scan to Email under the Scan Settings section.
3. Follow the on-screen instructions.
4. After you have entered the required information about the network folder, click
Save and Test to make sure the link to the network folder is working correctly.
The entry is added to the Outgoing Email Profiles list.
Embedded web server (EWS)
1. Open the embedded web server (EWS). For more information, see
web server.
2. On the Home tab, click Outgoing Email Profiles in the Setup box.
3. Click New, and then follow the on-screen instructions.
4. After you have entered the required information about the network folder, click
Save and Test to make sure the link to the network folder is working correctly.
The entry is added to the Outgoing Email Profile List.
58 HP Digital Solutions
HP Utility (Mac OS X).
Embedded
Step 2: Add email addresses to the Email Address Book
To add email addresses to the Email Address Book, complete the following steps:
1. Open the embedded web server (EWS). For more information, see
Embedded
web server.
2. On the Scan tab, click Email Address Book.
3. Click New to add a single email address.
-OrClick Group to create an email distribution list.
NOTE: Before you can create an email distribution list, you must have
already added at least one email address to the Email Address Book.
4. Follow the on-screen instructions. The entry is added to the Email Address
Book.
NOTE: Contact names appear on the printer’s control panel display and in
your email application.
Step 3: Configure other email options
To configure other email options (such as configuring default SUBJECT and body text
that is included in all email messages sent from the printer, as well as scan settings
used when sending email from the printer), complete the following steps:
1. Open the embedded web server (EWS). For more information, see
Embedded
web server.
2. On the Scan tab, click Email Options.
3. Change any settings, and then click Apply.
Set up HP Digital Fax
With HP Digital Fax, the printer automatically receives faxes and saves them directly to
a network folder (Fax to Network Folder) or forwards them as email attachments (Fax
to Email).
NOTE: You can configure HP Digital Fax to use either Fax to Network Folder or to
use Fax to Email. You cannot use both at the same time.
Received faxes are saved as TIFF (Tagged Image File Format) or PDF files.
CAUTION: HP Digital Fax is available for receiving black-and-white faxes only.
Color faxes are printed instead of being saved.
Windows
1. Open the HP printer software.
2. Go to the Fax section under the Print, Scan & Fax, and then double-click Digital
Fax Setup.
3. Follow the on-screen instructions.
Set up HP Digital Solutions 59
Chapter 4
NOTE: After you set up HP Digital Fax, you can use the printer’s embedded web
server (EWS) to edit HP Digital Fax settings. To open the EWS automatically, make
sure the Launch embedded web server when finished check box is selected on
the last screen of the Digital Fax Setup Wizard. When you click Finish, the EWS is
displayed in your computer’s default web browser. For more information about the
embedded web server, see
Mac OS X
1. Open HP Utility. For more information, see
2. Click Digital Fax Archive.
3. Follow the on-screen instructions.
4. After you have entered the required information, click Save and Test to make
sure the link to the network folder is working correctly.
Embedded web server (EWS)
1. On the Home tab, click Fax to Email/Network Folder in the Setup box.
2. Follow the on-screen instructions.
3. After you have entered the required information, click Save and Test to make
sure the link to the network folder is working correctly.
Embedded web server.
Use the HP Digital Solutions
HP Utility (Mac OS X).
To use the HP Digital Solutions available with the printer, follow the appropriate
instructions.
Use HP Scan to Network Folder
1. Load your original print-side down on the right-front corner of the scanner glass or
print-side up in the ADF. For more information, see
scanner glass or Load an original in the automatic document feeder (ADF).
2. Touch Scan, and then touch Network Folder.
3. On the control panel display, select the name that corresponds to the folder you
want to use.
4. If prompted, enter the PIN.
5. Change any scan settings, and then touch Start Scan.
NOTE: The connection might take some time, depending on network traffic and
connection speed.
Use Scan to Email
1. Load your original print-side down on the right-front corner of the scanner glass or
print-side up in the ADF. For more information, see
scanner glass or Load an original in the automatic document feeder (ADF).
2. Touch Scan, and then touch Email.
3. On the control panel display, select the name that corresponds to the Outgoing
Email Profile you want to use.
4. If prompted, enter the PIN.
Load an original on the
Load an original on the
60 HP Digital Solutions
5. Select the TO email address (the email recipient) or enter an email address.
6. Enter or change the SUBJECT for the email message.
7. Change any scan settings, and then touch Start Scan.
NOTE: The connection might take some time, depending on network traffic and
connection speed.
Use HP Digital Fax
After you set up HP Digital Fax, any black-and-white faxes that you receive print, by
default, and then are saved to the designated destination—either the network folder or
email address that you have specified:
• If you are using Fax to Network Folder, this process happens in the background.
HP Digital Fax does not notify you when faxes are saved to the network folder.
• If you are using Fax to Email and if your email application is set to notify you
when new email messages arrive in your inbox, you can see when new faxes
arrive.
Use the HP Digital Solutions 61
5Copy
You can produce high-quality color and grayscale copies on a variety of paper types
and sizes.
NOTE: If you are copying a document when a fax arrives, the fax is stored in the
printer's memory until the copying finishes. This can reduce the number of fax
pages stored in memory.
This section contains the following topics:
Copy documents
•
Change copy settings
•
Save copy settings
•
•
Collate Copies
ID Copy
•
HP Copy Fix
•
Copy documents
You can make quality copies from the printer control panel.
To copy documents
1. Make sure you have paper loaded in the main tray. For more information, see
Load paper.
2. Place your original face down on the scanner glass or face up in the ADF. For
more information, see
in the automatic document feeder (ADF).
Load an original on the scanner glass or Load an original
NOTE: If you are copying a photo, place the photo on the scanner glass face
down, as shown on the icon on the edge of the scanner glass.
3. Touch Copy.
4. Change any additional settings. For more information, see
5. To start the copy job, touch Start Black or Start Color.
NOTE: If you have a color original, selecting Start Black produces a black-
and-white copy of the color original, while selecting Start Color produces
a full-color copy of the color original.
Change copy settings
You can customize copy jobs using the various settings available from the printer's
control panel, including the following:
• Number of copies
• Copy paper size
• Copy paper type
62 Copy
Change copy settings.
• Copy speed or quality
• Lighter/Darker settings
• Resizing originals to fit on different paper sizes
To change copy settings for a single job
1. Touch Copy.
2. Select the copy function settings you want to change.
3. Touch Start Black or Start Color.
Save copy settings
You can use these settings for single copy jobs, or you can save settings to be used as
defaults for future jobs.
To save the current settings as defaults for future jobs
1. Touch Copy.
2. Make any changes to the copy function settings, and then touch Settings.
3. Touch
4. Touch Yes, change defaults, and then select Done.
(down arrow), and then select Set As New Defaults.
Collate Copies
You set copies to print in order (collate) from the control panel.
To collate copies
1. Make sure you have paper loaded in the main tray. For more information, see
2. Place your original face up in the ADF. For more information, see
3. Touch Copy.
4. Touch Settings.
5. Touch
6. Touch Start Black or Start Color.
ID Copy
Use the ID Copy feature to capture both sides of a double-sided identification card, and
print the images on one side of a single page for reporting and filing.
NOTE: When Collate is set to On then ID Copy is not available for use.
Load paper.
Load an
original in the automatic document feeder (ADF).
NOTE: If you are copying a photo, place the photo on the scanner glass face
down, as shown on the icon on the edge of the scanner glass.
(down arrow), and then touch Collate. Then select On.
NOTE: When Collate is set to On then ID Copy is not available for use.
ID Copy 63
Chapter 5
To set ID Copy
1. Make sure you have paper loaded in the main tray. For more information, see
Load paper.
2. Place your original face down on the scanner glass, see
scanner glass.
3. Touch Copy.
4. Touch Settings.
5. Touch ID Copy, and then select On.
6. Touch Start Black or Start Color.
HP Copy Fix
HP Copy Fix automatically enhances printouts by removing dark edges and fixing page
skew problems for black and white copies.
To set HP Copy Fix
1. Touch Copy.
2. Touch Settings.
3. Touch HP Copy Fix, and touch Yes to confirm the setting.
Load an original on the
NOTE: If you are copying a photo, place the photo on the scanner glass face
down, as shown on the icon on the edge of the scanner glass.
64 Copy
6Fax
You can use the printer to send and receive faxes, including color faxes. You can
schedule faxes to be sent at a later time and set up speed-dials to send faxes quickly
and easily to frequently used numbers. From the printer control panel, you can also set
a number of fax options, such as resolution and the contrast between lightness and
darkness on the faxes you send.
NOTE: Before you begin faxing, make sure you have set up the printer correctly
for faxing. You might have already done this as part of the initial setup, by using
either the control panel or the HP software provided with the printer. You can verify
the fax is set up correctly by running the fax setup test from the control panel. For
more information on the fax test, see
This section contains the following topics:
Send a fax
•
•
Receive a fax
Set up speed-dial entries
•
•
Change fax settings
Fax and digital phone services
•
•
Fax over Internet Protocol
•
Use reports
Send a fax
Test fax setup.
You can send a fax in a variety of ways. Using the printer control panel, you can send
a black-and-white or color fax. You can also send a fax manually from an attached
phone. This allows you to speak with the recipient before sending the fax.
This section contains the following topics:
Send a standard fax
•
•
Send a standard fax from the computer
•
Send a fax manually from a phone
•
Send a fax using monitor dialing
Send a fax from memory
•
•
Schedule a fax to send later
•
Send a fax to multiple recipients
Send a fax in Error Correction Mode
•
Send a standard fax
You can easily send a single- or multiple-page black-and-white or color fax by using
the printer control panel.
NOTE: If you need printed confirmation that your faxes were successfully sent,
enable fax confirmation before sending any faxes.
Fax 65
Chapter 6
TIP: You can also send a fax manually from a phone or by using monitor dialing.
These features allow you to control the pace of your dialing. They are also useful
when you want to use a calling card to charge the call and you have to respond to
tone prompts while dialing.
To send a standard fax from the printer control panel
1. Load your original print-side down on the right-front corner of the scanner glass or
print-side up in the ADF. For more information, see
scanner glass or Load an original in the automatic document feeder (ADF).
2. Touch Fax.
3. Enter the fax number by using the control panel display.
TIP: To add a pause in the fax number you are entering, touch * repeatedly,
until a dash (-) appears on the display.
4. Touch Start Black or Start Color.
If the printer detects an original loaded in the automatic document feeder, it sends
the document to the number you entered.
TIP: If the recipient reports issues with the quality of the fax you sent, you
can try changing the resolution or contrast of your fax.
Send a standard fax from the computer
You can send a document on your computer as a fax, without printing a copy and
faxing it from the printer.
Load an original on the
66 Fax
NOTE: Faxes sent from your computer by this method use the printer’s fax
connection, not your Internet connection or computer modem. Therefore, make
sure the printer is connected to a working telephone line and that the fax function is
set up and functioning correctly.
To use this feature, you must install the printer software using the installation program
provided on the HP software CD provided with the printer.
Windows
1. Open the document on your computer that you want to fax.
2. On the File menu in your software application, click Print.
3. From the Name list, select the printer that has “fax” in the name.
4. To change settings (such as Orientation, Page Order, Pages Per Sheet), click the
button that opens the Printer Properties dialog box. Depending on your software
application, this button might be called Properties, Options, Printer Setup,
Printer, or Preferences.
5. After you have changed any settings, click OK.
6. Click Print or OK.
7. Enter the fax number and other information for the recipient, change any further
settings for the fax (such as selecting to send the document as a black fax or a
color fax), and then click Send Fax. The printer begins dialing the fax number
and faxing the document.
Mac OS X
1. Open the document on your computer that you want to fax.
2. From the File menu in your software application, click Print.
3. Select the printer that has “(Fax)” in the name.
4. Select Fax Information from the pop-up menu.
NOTE: If you cannot find the pop-up menu, try clicking the disclosure
triangle next to the Printer selection.
5. Enter the fax number and other information in the boxes provided.
TIP: To send a color fax, select Fax Options from the pop-up menu, and
then click Color.
6. Select any other fax options you want, and then click Fax to begin dialing the fax
number and faxing the document.
Send a fax manually from a phone
Sending a fax manually allows you to make a phone call and talk with the recipient
before you send the fax. This is useful if you want to inform the recipient that you are
going to send them a fax before sending it. When you send a fax manually, you can
hear the dial tones, telephone prompts, or other sounds through the handset on your
telephone. This makes it easy for you to use a calling card to send your fax.
Depending on how the recipient has their fax machine set up, the recipient might
answer the phone, or the fax machine might take the call. If a person answers the
phone, you can speak with the recipient before sending the fax. If a fax machine
answers the call, you can send the fax directly to the fax machine when you hear the
fax tones from the receiving fax machine.
To send a fax manually from an extension phone
1. Load your original print-side down on the right-front corner of the scanner glass or
print-side up in the ADF. For more information, see
Load an original on the
scanner glass or Load an original in the automatic document feeder (ADF).
2. Touch Fax.
3. Dial the number by using the keypad on the phone that is connected to the
printer.
NOTE: Do not use the control panel display of the printer when manually
sending a fax. You must use the keypad on your phone to dial the recipient's
number.
Send a fax 67
Chapter 6
4. If the recipient answers the telephone, you can engage in a conversation before
sending your fax.
NOTE: If a fax machine answers the call, you will hear fax tones from the
receiving fax machine. Proceed to the next step to transmit the fax.
5. When you are ready to send the fax, touch Start Black or Start Color.
NOTE: If prompted, select Send Fax.
If you were speaking with the recipient before sending the fax, inform the
recipient that they should press Start on their fax machine after they hear fax
tones.
The telephone line is silent while the fax is transmitting. At this point, you can
hang up the telephone. If you want to continue speaking with the recipient,
remain on the line until the fax transmission is complete.
Send a fax using monitor dialing
Monitor dialing allows you to dial a number from the printer control panel as you would
dial a regular telephone. When you send a fax using monitor dialing, you can hear the
dial tones, telephone prompts, or other sounds through the speakers on the printer.
This enables you to respond to prompts while dialing, as well as control the pace of
your dialing.
TIP: If you are using a calling card and do not enter your PIN fast enough, the
printer might start sending fax tones too soon and cause your PIN not to be
recognized by the calling card service. If this is the case, you can create a speed
dial entry to store the PIN for your calling card. For more information, see
speed-dial entries.
NOTE: Make sure the volume is turned on to hear a dial tone.
Set up
68 Fax
To send a fax using monitor dialing from the printer control panel
1. Load your originals. For additional information, see
Load an original on the
scanner glass or Load an original in the automatic document feeder (ADF).
2. Touch Fax, and then touch Start Black or Start Color.
If the printer detects an original loaded in the automatic document feeder, you
hear a dial tone.
3. When you hear the dial tone, enter the number by using the printer control panel
display.
4. Follow any prompts that might occur.
TIP: If you are using a calling card to send a fax and you have your calling
card PIN stored as a speed dial, when prompted to enter your PIN, touch
(Speed Dial) to select the speed dial entry where you have your PIN
stored.
Your fax is sent when the receiving fax machine answers.
Send a fax from memory
You can scan a black-and-white fax into memory and then send the fax from memory.
This feature is useful if the fax number you are trying to reach is busy or temporarily
unavailable. The printer scans the originals into memory and sends them once it is able
to connect to the receiving fax machine. After the printer scans the pages into memory,
you can immediately remove the originals from the document feeder tray or scanner
glass.
NOTE: You can only send a black-and-white fax from memory.
To send a fax from memory
1. Load your originals. For additional information, see
scanner glass or Load an original in the automatic document feeder (ADF).
2. Touch Fax, and then touch Fax Methods.
3. Touch Scan and Fax.
4.
Enter the fax number by using the control panel display, touch
Load an original on the
(Speed Dial)
to select a speed dial, or touch
received number.
5. Touch Start Fax.
The printer scans the originals into memory and sends the fax when the receiving
fax machine is available.
Schedule a fax to send later
You can schedule a black-and-white fax to be sent within the next 24 hours. This
enables you to send a black-and-white fax late in the evening, when phone lines are
not as busy or phone rates are lower, for example. The printer automatically sends
your fax at the specified time.
You can only schedule one fax to be sent at a time. You can continue to send faxes
normally, however, while a fax is scheduled.
NOTE: You can only send scheduled faxes in black-and-white.
To schedule a fax from the printer control panel
1. Load your originals. For additional information, see
automatic document feeder (ADF).
2. Touch Fax, and then touch Fax Methods.
3. Touch Send Fax Later.
4. Enter the send time by using the control panel display, touch AM or PM, and then
select Done.
5.
Enter the fax number by using the control panel display, touch
to select a speed dial, or touch
received number.
6. Touch Start Fax.
The printer scans all pages. To view the scheduled time touch the Fax Status
icon. The fax is sent at the scheduled time.
(Call History) to select a previously dialed or
Load an original in the
(Speed Dial)
(Call History) to select a previously dialed or
Send a fax 69
Chapter 6
To cancel a scheduled fax
1. Touch the Send Fax Later message on the display.
– OR –
Touch Fax, and then select Fax Options or Fax Settings.
2. Touch Cancel Scheduled Fax.
Send a fax to multiple recipients
You can send a fax to multiple recipients at once by grouping individual speed dial
entries into group speed dial entries.
To send a fax to multiple recipients using group speed dial
1. Load your originals. For additional information, see
scanner glass or Load an original in the automatic document feeder (ADF).
2.
Touch Fax, touch
3. Touch Start Black.
If the printer detects an original loaded in the automatic document feeder, it sends
the document to each number in the group speed dial entry.
NOTE: You can only use group speed dial entries to send faxes in black and
white, because of memory limitations. The printer scans the fax into memory
then dials the first number. When a connection is made, it sends the fax and
dials the next number. If a number is busy or not answering, the printer
follows the settings for Busy Redial and No Answer Redial. If a connection
cannot be made, the next number is dialed and an error report is generated.
Load an original on the
(Speed Dial), and then select the recipient group.
Send a fax in Error Correction Mode
Error Correction Mode (ECM) prevents loss of data due to poor phone lines by
detecting errors that occur during transmission and automatically requesting
retransmission of the erroneous portion. Phone charges are unaffected, or might even
be reduced, on good phone lines. On poor phone lines, ECM increases sending time
and phone charges, but sends the data much more reliably. The default setting is On.
Turn ECM off only if it increases phone charges substantially, and if you can accept
poorer quality in exchange for reduced charges.
Before turning the ECM setting off, consider the following. If you turn ECM off:
• The quality and transmission speed of faxes you send and receive are affected.
• If ECM is turned Off, faxes will be sent and received in black only and the
maximum speed will be reduced to Medium.
• You can no longer send or receive faxes in color.
To change the ECM setting from the control panel
1. From the Home screen, touch
2. Touch Fax Setup and then select Advanced Fax Setup.
3. Select Error Correction Mode.
4. Select On or Off.
70 Fax
(right arrow), and then select Setup.
Receive a fax
You can receive faxes automatically or manually. If you turn off the Auto Answer
option, you must receive faxes manually. If you turn on the Auto Answer option (the
default setting), the printer automatically answers incoming calls and receives faxes
after the number of rings that are specified by the Rings to Answer setting. (The
default Rings to Answer setting is five rings.)
If you receive a legal-size or larger fax and the printer is not currently set to use legalsize paper, the printer reduces the fax so that it fits on the paper that is loaded. If you
have disabled the Automatic Reduction feature, the printer prints the fax on two
pages.
NOTE: If you are copying a document when a fax arrives, the fax is stored in the
printer memory until the copying finishes. This can reduce the number of fax pages
stored in memory.
• Receive a fax manually
Set up backup fax
•
•
Reprint received faxes from memory
•
Poll to receive a fax
•
Forward faxes to another number
Set the paper size for received faxes
•
•
Set automatic reduction for incoming faxes
•
Block unwanted fax numbers
Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)
•
Receive a fax manually
When you are on the phone, the person you are speaking with can send you a fax
while you are still connected. This is referred to as manual faxing. Use the instructions
in this section to receive a manual fax.
NOTE: You can pick up the handset to talk or listen for fax tones.
You can receive faxes manually from a phone that is:
• Directly connected to the printer (on the 2-EXT port)
• On the same phone line, but not directly connected to the printer
To receive a fax manually
1. Make sure the printer is turned on and you have paper loaded in the main tray.
2. Remove any originals from the document feeder tray.
3. Set the Rings to Answer setting to a high number to allow you to answer the
incoming call before the printer answers. Or, turn off the Auto Answer setting so
that the printer does not automatically answer incoming calls.
Receive a fax 71
Chapter 6
4. If you are currently on the phone with the sender, instruct the sender to press
Start on their fax machine.
5. When you hear fax tones from a sending fax machine, do the following:
a.Touch Fax, and then select Start Black or Start Color.
b. After the printer begins to receive the fax, you can hang up the phone or
Set up backup fax
Depending on your preference and security requirements, you can set up the printer to
store all the faxes it receives, only the faxes it receives while the printer is in an error
condition, or none of the faxes it receives.
The following backup fax modes are available:
remain on the line. The phone line is silent during fax transmission.
On The default setting. When Backup fax is On, the printer stores all
On Error Only Causes the printer to store faxes in memory only if an error condition
Off Faxes are never stored in memory. For example, you might want to turn
received faxes in memory. The most recent 30 faxes may be reprinted.
NOTE: When printer memory is low, it overwrites the oldest, printed
faxes as it receives new faxes. If the memory becomes full of unprinted
faxes, the printer stops answering incoming fax calls.
NOTE: If you receive a fax that is too large, such as a very detailed
color photo, it might not be stored in memory due to memory limitations.
exists that prevents the printer from printing the faxes (for example, if the
printer runs out of paper). The printer continues to store incoming faxes
as long as there is memory available. (If the memory becomes full, the
printer stops answering incoming fax calls.) When the error condition is
resolved, the faxes stored in memory print automatically, and then they
are deleted from memory.
off Backup fax for security purposes. If an error condition occurs that
prevents the printer from printing (for example, the printer runs out of
paper), the printer stops answering incoming fax calls.
NOTE: If backup fax is turned off, all faxes stored in memory are deleted,
including any unprinted faxes that you might have received while the printer was in
an error condition. You must contact the senders to ask them to resend any
unprinted faxes. For a list of the faxes you have received, print the Fax Log. The
Fax Log is not deleted when the printer is turned off.
To set backup fax from the printer control panel
1. Touch
(right arrow), and then select Setup.
2. Touch Fax Setup, and then select Advanced Fax Setup.
3. Touch Backup Fax Reception.
4. Touch On, On Error Only, or Off.
Reprint received faxes from memory
If you set the Backup fax mode to On, the received faxes are stored in memory,
whether the printer has an error condition or not.
72 Fax
NOTE: After the memory becomes full, the oldest, printed faxes are overwritten as
new faxes are received. If all the stored faxes are unprinted, the printer does not
receive any fax calls until you print or delete the faxes from memory. You might
also want to delete the faxes in memory for security or privacy purposes.
Depending on the sizes of the faxes in memory, you can reprint up to eight of the most
recently printed faxes, if they are still in memory. For example, you might need to
reprint your faxes if you lost the copy of your last printout.
To reprint faxes in memory from the printer control panel
1. Make sure you have paper loaded in the main tray.
2. Touch
3. Touch Fax Setup, then touch Fax Tools, and then select Reprint Faxes in
Memory.
The faxes are printed in the reverse order from which they were received with the
most recently received fax printed first, and so on.
4. If you want to stop reprinting the faxes in memory, touch
Poll to receive a fax
Polling allows the printer to ask another fax machine to send a fax that it has in its
queue. When you use the Poll to Receive feature, the printer calls the designated fax
machine and requests the fax from it. The designated fax machine must be set for
polling and have a fax ready to send.
NOTE: The printer does not support polling pass codes. Polling pass codes are
a security feature that require the receiving fax machine to provide a pass code to
the printer it is polling in order to receive the fax. Make sure the printer you are
polling does not have a pass code set up (or has not changed the default pass
code) or the printer cannot receive the fax.
(right arrow), and then select Setup.
(Cancel button).
To set up poll to receive a fax from the printer control panel
1. Touch Fax, and then touch Fax Methods.
2. Touch Poll to Receive.
3. Enter the fax number of the other fax machine.
4. Touch Start Fax.
Forward faxes to another number
You can set up the printer to forward your faxes to another fax number. A received
color fax is forwarded in black and white.
HP recommends that you verify the number you are forwarding to is a working fax line.
Send a test fax to make sure the fax machine is able to receive your forwarded faxes.
To forward faxes from the printer control panel
1. Touch Setup.
2. Touch Fax Settings or Fax Setup, and then select Advanced Fax Setup.
3. Touch Fax Forwarding.
Receive a fax 73
Chapter 6
4. Touch On (Print and Forward) to print and forward the fax, or select On
(Forward) to forward the fax.
NOTE: If the printer is not able to forward the fax to the designated fax
machine (for example, if it is not turned on), the printer prints the fax. If you
set up the printer to print error reports for received faxes, it also prints an error
report.
5. At the prompt, enter the number of the fax machine intended to receive the
forwarded faxes, and then touch Done. Enter the required information for each of
the following prompts: start date, start time, end date, and end time.
6. Fax forwarding is activated. Touch OK to confirm.
If the printer loses power when fax forwarding is set up, it saves the fax
forwarding setting and phone number. When the power is restored to the printer,
the fax forwarding setting is still On.
NOTE: You can cancel fax forwarding by selecting Off from the Fax
Forwarding menu.
Set the paper size for received faxes
You can select the paper size for received faxes. The paper size you select should
match what is loaded in your main tray. Faxes can be printed on Letter, A4, or Legal
paper only.
NOTE: If an incorrect paper size is loaded in the main tray when you receive
a fax, the fax does not print and an error message appears on the display. Load
Letter, A4, or Legal paper, and then touch OK to print the fax.
To set the paper size for received faxes from the printer control panel
1. Touch
2. Touch Fax Setup, and then select Basic Fax Setup.
3. Touch Fax Paper Size, and then select an option.
(right arrow), and then select Setup.
Set automatic reduction for incoming faxes
The Automatic Reduction setting determines what the printer does if it receives a fax
that is too large for the default paper size. This setting is turned on by default, so the
image of the incoming fax is reduced to fit on one page, if possible. If this feature is
turned off, information that does not fit on the first page is printed on a second page.
Automatic Reduction is useful when you receive a legal-size fax and Letter-size
paper is loaded in the main tray.
To set automatic reduction from the printer control panel
1. Touch
2. Touch Fax Setup, and then select Advanced Fax Setup.
3. Touch Automatic Reduction, and then select On or Off.
(right arrow), and then select Setup.
Block unwanted fax numbers
If you subscribe to a caller ID service through your phone provider, you can block
specific fax numbers so the printer does not print faxes received from those numbers.
74 Fax
When an incoming fax call is received, the printer compares the number to the list of
junk fax numbers to determine if the call should be blocked. If the number matches
a number in the blocked fax numbers list, the fax is not printed. (The maximum number
of fax numbers you can block varies by model.)
NOTE: This feature is not supported in all countries/regions. If it is not supported
in your country/region, Junk Fax Blocker does not appear in the Fax Options or
Fax Settings menu.
NOTE: If no phone numbers are added in the Caller ID list, it is assumed that you
are not subscribed to a Caller ID service.
• Add numbers to the junk fax list
Remove numbers from the junk fax list
•
•
Print a Junk Fax Report
Add numbers to the junk fax list
You can block specific numbers by adding them to the junk fax list.
To add a number to the junk fax list
1. Touch Setup.
2. Touch Fax Setup, and then select Basic Fax Setup.
3. Touch Junk Fax Blocker.
4. A message appears stating that Caller ID is required to block junk faxes. Touch
OK to continue.
5. Touch Add Numbers.
6. To select a fax number to block from the caller ID list, touch Select from Caller
ID History.
- or To manually enter a fax number to block, touch Enter new number.
7. After entering a fax number to block, touch Done.
NOTE: Make sure you enter the fax number as it appears on the control
panel display, and not the fax number that appears on the fax header of the
received fax, as these numbers can be different.
Remove numbers from the junk fax list
If you no longer want to block a fax number, you can remove a number from your junk
fax list.
To remove numbers from the list of junk fax numbers
1. Touch
(right arrow), and then touch Setup.
2. Touch Fax Setup, and then touch Basic Fax Setup.
3. Touch
(down arrow), and then touch Junk Fax Blocker or Junk Fax Blocker
Setup.
4. Touch Remove Numbers.
5. Touch the number you want to remove, and then touch OK.
Receive a fax 75
Chapter 6
Print a Junk Fax Report
Use the following procedure to print a list of blocked junk fax numbers.
To print a Junk Fax Report
1. Touch
(right arrow), and then touch Setup.
2. Touch Fax Setup, and then touch Basic Fax Setup.
3. Touch
(down arrow), and then touch Junk Fax Blocker.
4. Touch Print Reports, and then touch Junk Fax List.
Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)
If the printer is connected to your computer with a USB cable, you can use HP Digital
Fax (Fax to PC and Fax to Mac) to automatically receive faxes and save faxes directly
to your computer. With Fax to PC and Fax to Mac, you can store digital copies of your
faxes easily and also eliminate the hassle of dealing with bulky paper files.
NOTE: If the printer is connected to a network using an Ethernet cable or
a wireless connection, you can use HP Digital Fax instead. For more information,
HP Digital Solutions.
see
Received faxes are saved as TIFF (Tagged Image File Format). Once the fax is
received, you get an onscreen notification with a link to the folder where the fax is
saved.
The files are named in the following method: XXXX_YYYYYYYY_ZZZZZZ.tif, where
X is the sender's information, Y is the date, and Z is the time that the fax was received.
76 Fax
NOTE: Fax to PC and Fax to Mac are available for receiving black-and-white
faxes only. Color faxes are printed instead of being saved to the computer.
This section contains the following topics:
Fax to PC and Fax to Mac requirements
•
•
Activate Fax to PC and Fax to Mac
Modify Fax to PC or Fax to Mac settings
•
Fax to PC and Fax to Mac requirements
• The administrator computer (the computer that activated the Fax to PC or Fax to
Mac feature) must be on at all times. Only one computer can act as the Fax to PC
or Fax to Mac administrator computer.
• The destination folder's computer or server must be on at all times. The
destination computer must also be awake, faxes will not be saved if the computer
is asleep or in hibernate mode.
• Paper must be loaded in the input tray. for more information, see
Load paper.
Activate Fax to PC and Fax to Mac
On a computer running Windows, you can use the Digital Fax Setup Wizard to activate
Fax to PC. On a Mac, you can use HP Utility.
To set up Fax to PC (Windows)
1. Open the printer software. For more information, see
Open the printer software
(Windows).
2. Go to the Fax section under the Print, Scan & Fax, and then double-click Digital
Fax Setup.
3. Follow the on-screen instructions.
To set up Fax to Mac (Mac OS X)
1. Open HP Utility. For more information, see
HP Utility (Mac OS X).
2. Click the Applications icon on the HP Utility toolbar.
3. Double-click HP Setup Assistant, and then follow the on-screen instructions.
Modify Fax to PC or Fax to Mac settings
You can update the Fax to PC settings from your computer at any time from the Digital
Fax Setup Wizard. You can update the Fax to Mac settings from HP Utility.
You can turn off Fax to PC or Fax to Mac and disable printing faxes from the printer's
control panel.
To modify settings from the printer’s control panel
1. Touch
(right arrow), and then touch Setup.
2. Touch Fax Setup, touch Basic Fax Setup, and then touch HP Digital Fax.
3. Select the setting that you want to change. You can change the following
settings:
• View Settings: View the name of the computer that is set up to administer
Fax to PC or Fax to Mac.
• Turn Off: Turn off Fax to PC or Fax to Mac.
NOTE: Use the HP software on your computer to turn on Fax to PC or
Fax to Mac.
• Disable Fax Print: Choose this option to print faxes as they are received. If
you turn off printing, color faxes will still print.
To modify settings from the HP software (Windows)
1. Open the printer software. For more information, see
Open the printer software
(Windows).
2. Go to the Fax section under the Print, Scan & Fax tab, and then double-click
Digital Fax Setup.
3. Follow the on-screen instructions.
Receive a fax 77
Chapter 6
To modify settings from the HP software (Mac OS X)
1. Open HP Utility. For more information, see
2. Click the Applications on the HP Utility toolbar.
3. Double-click HP Setup Assistant, and then follow the onscreen instructions.
Turn off Fax to PC or Fax to Mac
1. Touch
2. Touch Fax Setup, touch Basic Fax Setup, and then touch Fax to PC.
3. Touch Turn Off.
(right arrow), and then touch Setup.
Set up speed-dial entries
You can set up frequently used fax numbers as speed-dial entries. This lets you dial
those numbers quickly by using the printer’s control panel.
TIP: In addition to creating and managing speed-dial entries from the printer’s
control panel, you can also use tools available on your computer, such as the HP
software included with the printer and the printer’s embedded web server (EWS).
For more information, see
This section contains the following topics:
•
Set up and change speed-dial entries
Set up and change group speed-dial entries
•
•
Delete speed-dial entries
Print a list of speed-dial entries
•
HP Utility (Mac OS X).
Printer management tools.
Set up and change speed-dial entries
You can store fax numbers as speed-dial entries.
To set up speed-dial entries
1. On the printer’s control panel, touch
2. Touch Fax Setup, and then select Speed Dial Setup.
3. Touch Add/Edit Speed Dial, and then touch an unused entry number.
4. Type the fax number, and then touch Next.
NOTE: Be sure to include any pauses or other required numbers, such as an
area code, an access code for numbers outside a PBX system (usually a 9 or
0), or a long-distance prefix.
5. Type the name for the speed-dial entry, and then touch Done.
To change speed-dial entries
1. On the printer’s control panel, touch
2. Touch Fax Setup, and then select Speed Dial Setup.
3. Touch Add/Edit Speed Dial, and then touch the speed-dial entry you want to
change.
78 Fax
(right arrow), and then touch Setup.
(right arrow), and then touch Setup.
4. If you want to change the fax number, type the new number, and then touch
Next.
NOTE: Be sure to include any pauses or other required numbers, such as an
area code, an access code for numbers outside a PBX system (usually a 9 or
0), or a long-distance prefix.
5. If you want to change the name of the speed-dial entry, type the new name, and
then touch Done.
Set up and change group speed-dial entries
You can store groups of fax numbers as group speed-dial entries.
To set up group speed-dial entries
NOTE: Before you can create a group speed-dial entry, you must have already
created at least one speed-dial entry.
1. On the printer’s control panel, touch (right arrow), and then touch Setup.
2. Touch Fax Setup, and then select Speed Dial Setup.
3. Touch Group Speed Dial, and then touch an unused entry number.
4. Touch the speed-dial entries you want to include in the group speed-dial entry,
and then touch OK.
5. Type the name for the speed-dial entry, and then touch Done.
To change group speed-dial entries
1. On the printer’s control panel, touch
2. Touch Fax Setup, and then select Speed Dial Setup.
3. Select Group Speed Dial, and then touch the entry you want to change.
4. If you want to add or remove speed-dial entries from the group, touch the speed-
dial entries you want to include or those you want to remove, and then touch OK.
5. If you want to change the name of the group speed-dial, type the new name, and
then touch Done.
(right arrow), and then touch Setup.
Delete speed-dial entries
To delete speed-dial entries or group speed-dial entries, complete the following steps:
1. On the printer’s control panel, touch
2. Touch Fax Setup, and then touch Speed Dial Setup.
3. Touch Delete Speed Dial, touch the entry you want to delete, and then touch
Yes to confirm.
NOTE: Deleting a group speed-dial entry does not delete the individual
speed-dial entries.
(right arrow), and then touch Setup.
Set up speed-dial entries 79
Chapter 6
Print a list of speed-dial entries
To print a list of all of the speed-dial entries that have been set up, complete the
following steps:
1. Load paper in the tray. For more information, see
2. On the printer’s control panel, touch
3. Touch Fax Setup, and then touch Speed Dial Setup.
4. Touch Print Speed Dial List.
Change fax settings
After completing the steps in the getting started guide that came with the printer, use
the following steps to change the initial settings or to configure other options for faxing.
Configure the fax header
•
Set the answer mode (Auto answer)
•
•
Set the number of rings before answering
•
Change the answer ring pattern for distinctive ring
Set the dial type
•
•
Set the redial options
Set the fax speed
•
•
Set the fax sound volume
Load paper.
(right arrow), and then touch Setup.
Configure the fax header
The fax header prints your name and fax number on the top of every fax you send. HP
recommends that you set up the fax header by using the HP software provided with the
printer. You can also set up the fax header from the printer control panel, as described
here.
NOTE: In some countries/regions, the fax header information is a legal
requirement.
To set or change the fax header
1. Touch
2. Touch Fax Setup, and then touch Basic Fax Setup.
3. Touch Fax Header.
4. Enter your personal or company name, and then touch Done.
5. Enter your fax number, and then touch Done.
(right arrow), and then touch Setup.
Set the answer mode (Auto answer)
The answer mode determines whether the printer answers incoming calls.
• Turn on the Auto Answer setting if you want the printer to answer faxes
automatically. The printer answers all incoming calls and faxes.
• Turn off the Auto Answer setting if you want to receive faxes manually. You
must be available to respond in person to the incoming fax call or else the printer
does not receive faxes.
80 Fax
To set the answer mode
1. Touch
2. Touch Fax Setup, and then touch Basic Fax Setup.
3. Touch Auto Answer, and then touch On or Off.
(right arrow), and then touch Setup.
Set the number of rings before answering
If you turn on the Auto Answer setting, you can specify how many rings occur before
incoming calls are automatically answered.
The Rings to Answer setting is important if you have an answering machine on the
same phone line as the printer, because you want the answering machine to answer
the phone before the printer does. The number of rings to answer for the printer should
be greater than the number of rings to answer for the answering machine.
For example, set your answering machine to a low number of rings and the printer to
answer in the maximum number of rings. (The maximum number of rings varies by
country/region.) In this setup, the answering machine answers the call and the printer
monitors the line. If the printer detects fax tones, it receives the fax. If the call is a voice
call, the answering machine records the incoming message.
To set the number of rings before answering
1. Touch
2. Touch Fax Setup, and then touch Basic Fax Setup.
3. Touch Rings to Answer.
4. Touch
5. Touch Done to accept the setting.
(right arrow), and then touch Setup.
(up arrow) or (down arrow) to change the number of rings.
Change the answer ring pattern for distinctive ring
Many phone companies offer a distinctive ring feature that allows you to have several
phone numbers on one phone line. When you subscribe to this service, each number is
assigned a different ring pattern. You can set up the printer to answer incoming calls
that have a specific ring pattern.
If you connect the printer to a line with distinctive ring, have your telephone company
assign one ring pattern to voice calls and another ring pattern to fax calls. HP
recommends that you request double or triple rings for a fax number. When the printer
detects the specified ring pattern, it answers the call and receives the fax.
TIP: You can also use the Ring Pattern Detection feature in the printer’s control
panel to set distinctive ring. With this feature, the printer recognizes and records the
ring pattern of an incoming call and, based on this call, automatically determines
the distinctive ring pattern assigned by your telephone company to fax calls.
If you do not have a distinctive ring service, use the default ring pattern, which is All
Rings.
NOTE: The printer cannot receive faxes when the main phone number is off the
hook.
Change fax settings 81
Chapter 6
To change the answer ring pattern for distinctive ring
1. Verify that the printer is set to answer fax calls automatically.
2. On the printer control panel, touch
3. Touch Fax Setup, and then touch Advanced Fax Setup.
4. Touch Distinctive Ring.
5. A message appears stating that this setting should not be changed unless you
have multiple numbers on the same telephone line. Touch Yes to continue.
6. Do one of the following:
• Touch the ring pattern assigned by your telephone company to fax calls.
•Touch Ring Pattern Detection, and then follow the instructions on the
Set the dial type
Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is
Tone. Do not change the setting unless you know that your phone line cannot use tone
dialing.
(right arrow), and then touch Setup.
- Or -
printer’s control panel.
NOTE: If the Ring Pattern Detection feature cannot detect the ring pattern or
if you cancel the feature before it finishes, the ring pattern is automatically set
to the default, which is All Rings.
NOTE: If you are using a PBX phone system that has different ring patterns
for internal and external calls, you must call the fax number from an external
number.
NOTE: The pulse-dialing option is not available in all countries/regions.
To set the dial type
1. Touch
2. Touch Fax Setup, and then touch Basic Fax Setup.
3. Touch
4. Touch to select Tone Dialing or Pulse Dialing.
Set the redial options
If the printer was unable to send a fax because the receiving fax machine did not
answer or was busy, the printer attempts to redial based on the settings for the busyredial and no-answer-redial options. Use the following procedure to turn the options on
or off.
• Busy redial: If this option is turned on, the printer redials automatically if it
receives a busy signal. The factory-set default for this option is On.
• No answer redial: If this option is turned on, the printer redials automatically if
the receiving fax machine does not answer. The factory-set default for this option
is Off.
82 Fax
(right arrow), and then touch Setup.
(down arrow), and then touch Tone or Pulse Dialing.
To set the redial options
1. Touch Fax, and then touch Settings.
2. Touch Fax Setup, and then touch Advanced Fax Setup.
3. Touch Redial Setup, and then select the appropriate options.
Set the fax speed
You can set the fax speed used to communicate between your printer and other fax
machines when sending and receiving faxes.
If you use one of the following, setting the fax speed to a slower speed might be
required:
• An Internet phone service
• A PBX system
• Fax over Internet Protocol (FoIP)
• An integrated services digital network (ISDN) service
If you experience problems sending and receiving faxes, try using a lower Fax Speed.
The following table provides the available fax speed settings.
Fax speed setting Fax speed
Fast v.34 (33600 baud)
Medium v.17 (14400 baud)
Slow v.29 (9600 baud)
To set the fax speed
1. Touch
(right arrow), and then touch Setup.
2. Touch Fax Setup, and then touch Advanced Fax Setup.
3. Touch Fax Speed.
4. Touch to select an option.
Set the fax sound volume
Use this procedure to increase or decrease the volume of the fax sounds.
To set the fax sound volume
1. Touch
2. Touch Fax Setup, and then touch Basic Fax Setup.
3. Touch Fax Sound Volume.
4. Touch to select Soft, Loud, or Off.
(right arrow), and then touch Setup.
Change fax settings 83
Chapter 6
Fax and digital phone services
Many telephone companies provide their customers with digital phone services, such
as the following:
• DSL: A Digital subscriber line (DSL) service through your telephone company.
(DSL might be called ADSL in your country/region.)
• PBX: A private branch exchange (PBX) phone system.
• ISDN: An integrated services digital network (ISDN) system.
• FoIP: A low-cost phone service that allows you to send and receive faxes with
your printer by using the Internet. This method is called Fax over Internet Protocol
(FoIP). For more information, see
HP printers are designed specifically for use with traditional analog phone services. If
you are in a digital phone environment (such as DSL/ADSL, PBX, or ISDN), you might
need to use digital-to-analog filters or converters when setting up the printer for faxing.
NOTE: HP does not guarantee that the printer will be compatible with all digital
service lines or providers, in all digital environments, or with all digital-to-analog
converters. It is always recommended that you discuss with the telephone company
directly for the correct setup options based on their line services provided.
Fax over Internet Protocol
Fax over Internet Protocol.
You might be able to subscribe to a low cost phone service that allows you to send and
receive faxes with your printer by using the Internet. This method is called Fax over
Internet Protocol (FoIP).
You probably use a FoIP service (provided by your telephone company) when you:
• Dial a special access code along with the fax number, or
• Have an IP converter box that connects to the Internet and provides analog
phone ports for the fax connection.
NOTE: You can only send and receive faxes by connecting a phone cord to the
port labeled "1-LINE" on the printer. This means that your connection to the Internet
must be done either through a converter box (which supplies regular analog phone
jacks for fax connections) or your telephone company.
TIP: Support for traditional fax transmission over any Internet protocol telephone
systems are often limited. If you experience problems faxing, try using a slower fax
speed or disabling the fax error-correction mode (ECM). However, if you turn off
ECM, you cannot send and receive color faxes. (For more information about
changing the fax speed, see
ECM, see
If you have questions about Internet faxing, contact your Internet faxing services
support department or your local service provider for further assistance.
Send a fax in Error Correction Mode.
Set the fax speed. For more information about using
84 Fax
Use reports
You can set up the printer to print error reports and confirmation reports automatically
for each fax you send and receive. You can also manually print system reports as
required; these reports provide useful system information about the printer.
By default, the printer is set to print a report only if there is a problem sending or
receiving a fax. A confirmation message that indicates whether a fax was successfully
sent appears briefly on the control panel display after each transaction.
NOTE: If the reports are not legible, you can check the estimated ink levels from
the control panel or the HP software. For more information, see
management tools.
NOTE: Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low-ink alert, consider having a replacement cartridge
available to avoid possible printing delays. You do not need to replace the ink
cartridges until prompted to do so.
NOTE: Ensure that the printhead and ink cartridges are in good condition and
installed properly. For more information, see
This section contains the following topics:
Print fax confirmation reports
•
Print fax error reports
•
•
Print and view the fax log
•
Clear the fax log
Print the details of the last fax transaction
•
•
Print a Caller ID Report
View the Call History
•
Printer
Work with ink cartridges.
Print fax confirmation reports
If you require printed confirmation that your faxes were successfully sent, follow these
instructions to enable fax confirmation before sending any faxes. Select either On (Fax
Send) or On (Send and Receive).
The default fax confirmation setting is Off. This means that a confirmation report is not
printed for each fax sent or received. A confirmation message indicating whether a fax
was successfully sent appears briefly on the control panel display after each
transaction.
NOTE: You can include an image of the first page of the fax on the Fax Sent
Confirmation report if you select On (Fax Send) or On (Send and Receive), and if
you scan the fax to send from memory or use the Scan and Fax option.
To enable fax confirmation
1. Touch Fax, and then touch Settings.
2. Touch Fax Setup, and then touch Advanced Fax Setup.
Use reports 85
Chapter 6
3. Touch Fax Confirmation.
4. Touch to select one of the following options.
Off Does not print a fax confirmation report when you send and receive
On (Fax Send) Prints a fax confirmation report for every fax you send.
On (Fax Receive) Prints a fax confirmation report for every fax you receive.
On (Send and
Receive)
To include an image of the fax on the report
1. Touch Fax, and then touch Settings.
2. Touch Fax Setup, and then touch Advanced Fax Setup.
3. Touch Fax Confirmation.
4. Touch On (Fax Send), On (Fax Receive), or On (Send and Receive).
5. Touch Fax Confirmation with image.
Print fax error reports
You can configure the printer so that it automatically prints a report when there is an
error during transmission or reception.
To set the printer to print fax error reports automatically
1. Touch Fax, and then touch Settings.
2. Touch Fax Setup, and then touch Advanced Fax Setup.
3. Touch Fax Error Report.
4. Touch to select one of the following.
faxes successfully. This is the default setting.
Prints a fax confirmation report for every fax you send and receive.
On (Send and
Receive)
Off Does not print any fax error reports.
On (Fax Send) Prints whenever a transmission error occurs. This is the default
On (Fax Receive) Prints whenever a receiving error occurs.
Print and view the fax log
You can print a log of faxes that have been received and sent by the printer.
To print the fax log from the printer control panel
1. Touch
2. Touch Fax Setup, and then touch Fax Reports.
3. Touch Fax Log.
86 Fax
(right arrow), and then touch Setup.
Prints whenever a fax error occurs.
setting.
Clear the fax log
Use the following steps to clear the fax log.
NOTE: Clearing the fax log also deletes all faxes stored in memory.
To clear the fax log
1. Touch Fax, and then touch Settings.
2. Touch Fax Setup, and then touch Fax Tools.
3. Touch Clear Fax Log.
Print the details of the last fax transaction
The Last Fax Transaction report prints the details of the last fax transaction to occur.
Details include the fax number, number of pages, and the fax status.
To print the Last Fax Transaction report
1. Touch
2. Touch Fax Setup, and then touch Fax Reports.
3. Touch Last Transaction.
(right arrow), and then touch Setup.
Print a Caller ID Report
Use the following procedure to print a list of Caller ID fax numbers.
To print a Caller ID History Report
1. Touch
2. Touch Fax Setup, and then touch Fax Reports.
3. Touch Caller ID Report.
(right arrow), and then touch Setup.
View the Call History
Use the following procedure to view a list of all the calls placed from the printer.
NOTE: The call history cannot be printed. You can only view it from the printer’s
control panel display.
To view the Call History
1. Touch
2.
Touch
(right arrow), and then touch Fax.
(Call History).
Use reports 87
7 Web Services
The printer offers innovative, web-enabled solutions that can help you quickly access
the Internet, obtain documents, and print them faster—and all without using a
computer.
NOTE: To use these web features, the printer must be connected to the Internet
(either using an Ethernet cable or wireless connection). You cannot use these web
features if the printer is connected using a USB cable.
This section contains the following topics:
What are Web Services?
•
Set up Web Services
•
•
Use Web Services
•
Remove Web Services
What are Web Services?
The printer includes the following Web Services:
HP ePrint
•
Printer Apps
•
HP ePrint
HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled
printer anytime, from any location. It’s as simple as sending an email to the email
address assigned to your printer when you enable Web Services on the printer. No
special drivers or software are needed. If you can send an email, you can print from
anywhere, using HP ePrint.
Once you have signed up for an account on HP Connected, you can:
• Sign in to view your HP ePrint job status
• Manage your HP ePrint printer queue
• Control who can use your printer’s HP ePrint email address to print
• Get help for HP ePrint
Printer Apps
Printer Apps allow you to easily locate and print preformatted web content, directly
from your printer. You can also scan and store your documents digitally on the Web.
Printer Apps provide a wide range of content, from store coupons to family activities,
news, travel, sports, cooking, photos, and many more. You can even view and print
your online images from popular photo sites.
Certain Printer Apps also allow you to schedule the delivery of app content to your
printer.
88 Web Services
Preformatted content designed specifically for your printer means no cut-off text and
pictures, and no extra pages with only one line of text. On some printers, you can also
choose paper and print quality settings on the print preview screen.
Set up Web Services
To set up Web Services, complete the following steps.
NOTE: Before you set up Web Services, make sure you are connected to the
Internet.
• Set up Web Services using the HP printer software
•
Set up Web Services using the printer’s control panel
•
Set up Web Services using the embedded web server
Set up Web Services using the HP printer software
In addition to enabling key printer features, you can use the HP printer software that
came with your printer to set up Web Services. If you didn’t set up Web Services when
you installed the HP software on your computer, you can still use the software to set up
Web Services.
To set up Web Services, complete the following steps for your operating system:
Set up Web Services (Windows)
1. Open the printer software. For more information, see
(Windows).
2. Double-click on the Printer Home Page under the Print section in the Print,
Scan & Fax tab.
The printer’s embedded web server opens.
3. On the Web Services tab, click Setup in the Web Services Settings section.
4. Click Accept Terms of Use and Enable Web Services, and then click Next.
5. Click Yes to allow the printer to automatically check for and install product
updates.
6. If your network uses proxy settings when connecting to the Internet, enter these
settings.
7. Follow the instructions on the Web Services information sheet to finish the setup.
Open the printer software
Set up Web Services (Mac OS X)
▲ To set up and manage Web Services in Mac OS X, you can use the printer’s
embedded web server (EWS). For more information, see
using the embedded web server.
Set up Web Services using the printer’s control panel
The printer’s control panel provides an easy way to set up and manage Web Services.
To set up Web Services, complete the following steps:
1. Make sure the printer is connected to the Internet.
2.
On the printer control panel, touch
(Apps) or (HP ePrint).
Set up Web Services
Set up Web Services 89
Chapter 7
3. Touch Accept to accept the Web Services terms of use and enable Web
Services.
4. In the Auto Update screen, touch Yes to allow the printer to automatically check
for and install product updates.
5. If your network uses proxy settings when connecting to the Internet, enter these
settings:
a.Touch Enter Proxy.
b. Enter the proxy server settings, and then touch Done.
6. Follow the instructions on the Web Services information sheet to finish the setup.
Set up Web Services using the embedded web server
You can use the printer’s embedded web server (EWS) to set up and manage Web
Services.
To set up Web Services, complete the following steps:
1. Open the EWS. For more information, see
2. On the Web Services tab, click Setup in the Web Services Settings section.
3. Click the Continue button, select Accept Terms of Use and Enable Web
Services, Enable Web Services, and Update Apps checkboxes, and then click
Next.
4. Click Yes to allow the printer to automatically check for and install product
updates.
5. If your network uses proxy settings when connecting to the Internet, enter these
settings.
6. Follow the instructions on the Web Services information sheet to finish the setup.
Embedded web server.
Use Web Services
The following section describes how to use and configure Web Services.
HP ePrint
•
•
Printer Apps
HP ePrint
HP ePrint allows you to print to your HP ePrint-enabled printer anytime, from any
location.
To use HP ePrint, make sure to have the following:
• An Internet- and email-capable computer or mobile device
• An HP ePrint-capable printer on which Web Services has been enabled
TIP: For more information about managing and configuring HP ePrint settings and
to learn about the latest features, visit HP Connected (
90 Web Services
www.hpconnected.com).
Print using HP ePrint
To print documents using HP ePrint, complete the following steps:
1. On your computer or mobile device, open your email application.
NOTE: For information about using the email application on your computer
or mobile device, see the documentation provided with the application.
2. Create a new email message, and then attach the file that you want to print. For a
list of files that can be printed using HP ePrint, as well as guidelines to follow
when using HP ePrint, see
HP ePrint.
3. Enter the printer’s email address in the “To” line of the email message, and then
select the option to send the email message.
NOTE: Make sure that the printer’s email address is the only address listed
in the “To” line of the email message. If other email addresses are listed in the
“To” line, the attachments you are sending might not print.
Find the printer's email address
NOTE: Make sure you have created an ePrint account. To sign up for an account
on HP Connected, visit HP Connected at
www.hpconnected.com.
From the Home screen, touch (HP ePrint).
TIP: To print the email address, touch Print Info.
Turn off HP ePrint
To turn off HP ePrint, complete the following steps:
1.
2. Touch ePrint, and then touch Off.
Printer Apps
Printer Apps allow you to easily locate and print pre-formatted web content, directly
from your printer.
Use Printer Apps
To use the Printer Apps on your printer, touch Apps on the printer’s control panel
display, and then touch the Print App you want to use.
For more information about individual Printer Apps, visit (
From the Home screen, touch
(HP ePrint), and then touch Settings.
NOTE: To remove all Web Services, see Remove Web Services.
www.hpconnected.com).
Use Web Services 91
Chapter 7
Manage Printer Apps
You can manage your Printer Apps with HP Connected. You can add, configure, or
remove Printer Apps, and set the order in which they appear on your printer’s display.
NOTE: To manage Printer Apps from HP Connected, create an account on HP
Connected and add your printer. For more information, see
www.hpconnected.com).
(
Turn off Printer Apps
To turn off Printer Apps, complete the following steps:
1.
From the Home screen, touch
2. Touch Apps, and then touch Off.
NOTE: To remove all Web Services, see Remove Web Services.
Remove Web Services
To remove Web Services, complete the following steps:
1.
On the printer’s control panel display, touch
Settings.
2. Touch Remove Web Services.
(HP ePrint), and then touch Settings.
(HP ePrint), and then touch
92 Web Services
8 Work with ink cartridges
To ensure the best print quality from the printer, you need to perform some simple
maintenance procedures. This section provides guidelines for handling the ink
cartridges, instructions for replacing the ink cartridges, and aligning and cleaning the
printhead.
TIP: If you have problems copying documents, see Print quality troubleshooting.
This section contains the following topics:
Information on ink cartridges and the printhead
•
Check the estimated ink levels
•
•
Printing with black or color ink only
•
Replace the ink cartridges
Store printing supplies
•
•
Anonymous Usage Information Storage
Information on ink cartridges and the printhead
The following tips help maintain HP ink cartridges and ensure consistent print quality.
• The instructions in this user guide are for replacing ink cartridges, and are not
intended for first time installation.
•
CAUTION: HP recommends that you replace any missing cartridges as soon
as possible to avoid print quality issues and possible extra ink usage or
damage to the ink system. Never turn off the printer when ink cartridges are
missing.
• Keep all ink cartridges in the original sealed packages until they are needed.
• Be sure to turn off the printer properly. For more information, see
off.
• Store ink cartridges at room temperature (15-35° C or 59-95° F).
• Do not clean the printhead unnecessarily. This wastes ink and shortens the life of
the cartridges.
• Handle ink cartridges carefully. Dropping, jarring, or rough handling during
installation can cause temporary printing problems.
• If you are transporting the printer, do the following to prevent ink leaking from the
printer or other damage from occurring to the printer:
◦
Make sure you turn off the printer by pressing the
until all sounds of internal motion stop before unplugging the printer. For
more information, see
◦ Make sure you leave the ink cartridges and printhead installed.
◦ The printer must be transported sitting flat; it should not be placed on its
side, back, front, or top.
Turn the printer off.
Work with ink cartridges 93
Turn the printer
(Power button). Wait
Chapter 8
Related topics
•
Check the estimated ink levels
•
Printhead maintenance
Check the estimated ink levels
You can check the estimated ink levels from the printer software or from the printer
control panel. For information about using these tools, see
and
Use the printer control panel. You can also print the Printer Status page to view
this information (see
NOTE: Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low-ink alert, consider having a replacement cartridge
available to avoid possible printing delays. You do not have to replace the
cartridges until you are prompted to do so.
NOTE: If you have installed a refilled or remanufactured cartridge, or a cartridge
that has been used in another printer, the ink level indicator might be inaccurate or
unavailable.
NOTE: Ink from the cartridges is used in the printing process in a number of
different ways, including in the initialization process, which prepares the printer and
cartridges for printing, and in printhead servicing, which keeps print nozzles clear
and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it
is used. For more information, see
Understand the Printer Status Report).
Printer management tools
www.hp.com/go/inkusage.
Printing with black or color ink only
For regular usage, this product is not designed to print using only the black cartridge
when the color cartridges are out of ink.
However, your printer is designed to let you print as long as possible when your
cartridges start to run out of ink.
When there is sufficient ink in the printhead, the printer will offer you the use of black
ink only when one or more of the color cartridges are out of ink, and the use of color ink
only when the black cartridge is out of ink.
• The amount that you can print using black or color ink only is limited, so have
replacement ink cartridges available when you are printing with black or color ink
only.
• When there is no longer sufficient ink to print, you will get a message that one or
more cartridges are depleted, and you will need to replace the depleted
cartridges before you resume printing.
CAUTION: While ink cartridges are not damaged when left outside of the printer,
the printhead does need to have all cartridges installed at all times after the printer
is set up and in use. Leaving one or more cartridge slots empty for an extended
period may lead to print quality problems and possibly damage the printhead. If you
have recently left a cartridge out of the printer for an extended period, or if you have
had a recent paper jam, and have noticed poor print quality, clean the printhead.
For more information, see
94 Work with ink cartridges
Clean the printhead.
Replace the ink cartridges
NOTE: For information on recycling used ink supplies, see HP inkjet supplies
recycling program
If you do not already have replacement ink cartridges for the printer, see Ink cartridges
and printheads.
NOTE: At this time, some portions of the HP website are available in English only.
NOTE: Not all cartridges are available in all countries/regions.
CAUTION: HP recommends that you replace any missing cartridges as soon as
possible to avoid print quality issues and possible extra ink usage or damage to the
ink system. Never turn off the printer when ink cartridges are missing.
Use these steps to replace the ink cartridges.
To replace the ink cartridges
1. Make sure the printer is turned on.
2. Open the ink cartridge access door.
NOTE: Wait until the print carriage stops moving before proceeding.
3. Press the front of the ink cartridge to release it, and then remove it from the slot.
4. Remove the new ink cartridge from its packaging.
5. Using the color-coded letters for help, slide the ink cartridge into the empty slot
until it is securely installed in the slot.
CAUTION: Do not lift the latch handle on the print carriage to install the ink
cartridges. Doing so could cause the printhead or ink cartridges to be
incorrectly seated, which can cause errors or print quality problems. The latch
must remain down in order to correctly install the ink cartridges.
Replace the ink cartridges 95
Chapter 8
Make sure that you insert the ink cartridge into the slot that has the same colored
letter as the color you are installing.
6. Repeat steps 3 through 5 for each ink cartridge you are replacing.
7. Close the ink cartridge access door.
Related topics
Ink cartridges and printheads
Store printing supplies
Ink cartridges can be left in the printer for extended periods of time. However, to assure
optimal ink cartridge health, be sure to turn off the printer properly. For more
information, see
Turn the printer off.
Anonymous Usage Information Storage
The HP cartridges used with this printer contain a memory chip that assists in the
operation of the printer.
In addition, this memory chip stores a limited set of anonymous information about the
usage of the printer, which might include the following: the date when the cartridge was
first installed, the date when the cartridge was last used, the number of pages printed
using the cartridge, the page coverage, frequency of printing, the printing modes used,
any printing errors that might have occurred, and the printer model.
96 Work with ink cartridges
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