HP Notebook PC (AMD) Maintenance and Service Guide

HP Notebook PC (AMD)
Models: HP 17-y000 – 17-y099

Maintenance and Service Guide

© Copyright 2016 HP Development Company,
L.P.

AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel is a U.S. registered trademark of Intel
Corporation. Microsoft and Windows are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.

The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.

First Edition: April 2016

Document Part Number: 855103-001

Product notice

This guide describes features that are common
to most models. Some features may not be
available on your computer.

Not all features are available on all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers,
and/or software to take full advantage of
Windows 8.1 functionality. See

http://www.microsoft.com for details.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the

device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ....................................................................................................................................... 1

2 External component identication .................................................................................................................. 7

Display .................................................................................................................................................................... 7

Right side ............................................................................................................................................................... 8

Left side ................................................................................................................................................................. 9

Top ........................................................................................................................................................................ 10

TouchPad ........................................................................................................................................... 10

Lights ................................................................................................................................................. 11

Button ................................................................................................................................................ 12

Keys ................................................................................................................................................... 13

Using the action keys ........................................................................................................................ 14

Bottom ................................................................................................................................................................. 15

Service tag ........................................................................................................................................................... 16

3 Illustrated parts catalog .............................................................................................................................. 17

Computer major components .............................................................................................................................. 17

Display assembly subcomponents ...................................................................................................................... 21

Miscellaneous parts ............................................................................................................................................. 23

Mass storage devices ........................................................................................................................................... 24

Cables ................................................................................................................................................................... 25

4 Removal and replacement procedures preliminary requirements .................................................................... 27

Tools required ...................................................................................................................................................... 27

Service considerations ......................................................................................................................................... 27

Plastic parts ....................................................................................................................................... 27

Cables and connectors ...................................................................................................................... 27

Drive handling ................................................................................................................................... 28

Grounding guidelines ........................................................................................................................................... 28

Electrostatic discharge damage ........................................................................................................ 28

Packaging and transporting guidelines .......................................................................... 29

Workstation guidelines ................................................................................ 29

5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 31

Component replacement procedures .................................................................................................................. 31

Battery ............................................................................................................................................... 32

v

Optical drive ....................................................................................................................................... 33

6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 35

Component replacement procedures .................................................................................................................. 35

Display subcomponents (bezel, webcam, panel) ............................................................................. 35

Bottom cover ..................................................................................................................................... 39

Hard drive .......................................................................................................................................... 41

WLAN module .................................................................................................................................... 44

RTC battery ........................................................................................................................................ 46

Memory module ................................................................................................................................ 47

Solid-state drive ................................................................................................................................ 49

Solid-state drive holder and board ................................................................................................... 50

Optical drive connector ..................................................................................................................... 52

TouchPad click board ......................................................................................................................... 53

USB board .......................................................................................................................................... 54

Speakers ............................................................................................................................................ 55

Fan/heat sink assembly .................................................................................................................... 56

System board .................................................................................................................................... 61

Display assembly ............................................................................................................................... 64

Power button board .......................................................................................................................... 73

Power connector ............................................................................................................................... 74

Cable locations .................................................................................................................................. 75

Top cover/keyboard ........................................................................................................................... 76

7 Using Setup Utility (BIOS) in Windows 10 ....................................................................................................... 77

Starting Setup Utility (BIOS) ................................................................................................................................ 77

Updating Setup Utility (BIOS) .............................................................................................................................. 77

Determining the BIOS version ........................................................................................................... 77

Downloading a BIOS update .............................................................................................................. 78

8 Backing up, restoring, and recovering in Windows 10 ..................................................................................... 79

Creating recovery media and backups ................................................................................................................ 79

Creating HP Recovery media (select products only) ......................................................................... 79

Using Windows tools ........................................................................................................................................... 80

Restore and recovery ........................................................................................................................................... 81

Recovering using HP Recovery Manager ........................................................................................... 81

What you need to know before you get started ............................................................. 81

Using the HP Recovery partition (select products only) ................................................. 82

Using HP Recovery media to recover .............................................................................. 82

Changing the computer boot order ................................................................................ 83

vi

Removing the HP Recovery partition (select products only) ......................................... 83

9 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 85

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 85

10 Specications ............................................................................................................................................ 87

Computer specications ...................................................................................................................................... 87

43.9-cm (17.3-in) display specications ............................................................................................................. 88

Hard drive specications ..................................................................................................................................... 88

DVD±RW SuperMulti DL Drive specications ....................................................................................................... 89

11 Power cord set requirements ...................................................................................................................... 91

Requirements for all countries ............................................................................................................................ 91

Requirements for specic countries and regions ................................................................................................ 92

12 Recycling .................................................................................................................................................. 95

Index ............................................................................................................................................................. 97

vii

viii

1 Product description

UMA Discrete Discrete Discrete UMA

Category Description A8, A6, E2

processors

Product name HP Notebook PC

Models: HP 17-y000 – 17-y099

Processors AMD Quad-Core A-Series Processor (FT3 BGA)

A10-9600P (2.4GHz, turbo up to 3.3GHz),
1866MHz/2MB L2, Quad 15W

A9-9410 (2.3GHz, turbo up to 2.4GHz),

1600MHz/2MB L2, Quad 15W

A8-7410 (2.2GHz, turbo up to 2.5GHz),

1600MHz/2MB L2, Quad 15W

A6-7310 (2.0GHz, turbo up to 2.4GHz),

1600MHz/2MB L2, Quad 15W

E2-7110 (1.8GHz), 1600MHz/2MB L2, Quad 15W √

E1-7010 (1.5GHz), 1333MHz/1MB L2, Quad 10W √

Chipset Integrated SoC FCH √ √ √ √ √

Graphics Internal graphics

AMD Radeon™ R5 Graphics (A10, A8)

√ √ √ √ √

√ √

√ √

√ √

√ √

√ √ √ √

A8, A6, E2

(R16M­M1-30)

A8, A6, E2

(R16M­M1-70)

A10
(R16M­M1-70)

A10

AMD Radeon R4 Graphics (A6) √ √

AMD Radeon R2 Graphics (E2, E1) √

Switchable discrete graphics

AMD Radeon™ R7 M440 R16M-M1-70 with up to
4096 MB of dedicated video memory (512Mx16
DDR3 x 4 PCs)

AMD Radeon™ R7 M440 R16M-M1-70 with up to

2048 MB of dedicated video memory (256Mx16
DDR3 x 4 PCs)

AMD Radeon R5 M430 R16M-M1-30 with up to

2048 MB of dedicated video memory (256Mx16
DDR3 x 4 PCs)

Support HD Decode, DX12, HDMI, and PX7 √ √ √

Supports PX7 √ √

Dual graphics

AMD Radeon R6 M445DX Dual Graphics

AMD Radeon R8 M445DX Dual Graphics

√

√ √

√

√

1

UMA Discrete Discrete Discrete UMA

Category Description A8, A6, E2

processors

Panel 16:9 Ultra Wide Aspect Ratio, 43.9-cm (17.3-in)

HD+, white light-emitting diode (WLED), eDP, SVA,
BrightView, (1600×900) at-at (4.2 mm); typical
brightness: 220 nits (non-touch panel)

HD+, WLED, eDP, SVA, BrightVIew (1600×900)
at-at (4.2 mm), typical brightness: 220 nits
(touch panel)

FHD, white light-emitting diode (WLED), eDP,
UWVA, antiglare, (1920×1080) at-at (4.2 mm);
typical brightness: 300 nits (non-touch panel)

FHD, WLED, eDP, UWVA, antiglare (1920×1080)
at-at (4.2 mm), typical brightness: 300 nits
(touch panel)

Memory Two SODIMM slots - customer accessible /

upgradeable

DDR4-2133 dual channel support 1.2V

Two SODIMM slots - non-accessible/non­upgradeable

DDR4-1866 dual channel support 1.2V
(DDR4-2133 downgraded to DDR4-1866)

Supports up to 16 GB of system RAM in the
following congurations:

●

16384-MB total system memory (8192×2)

●

12288-MB total system memory (8192×1)
+ (4096×1)

●

8192-MB total system memory (8192×1) or
(4096×2)

●

6144-MB total system memory (4096×1)
+ (2048×1)

●

4096-MB total system memory (4096×1) or
(2048×2)

√ √ √ √ √

√ √

A8, A6, E2

(R16M­M1-30)

A8, A6, E2

(R16M­M1-70)

A10
(R16M­M1-70)

A10

Two SODIMM slots - customer accessible/

upgradeable

DDR3L-1600 single channel support 1.35V

Supports up to 16 GB of system RAM in the
following congurations:

●

16384-MB total system memory (8192×2)

●

12288-MB total system memory (8192×1)
+ (4096×1)

●

8192-MB total system memory (8192×1) or
(4096×2)

●

6144-MB total system memory (4096×1)
+ (2048×1)

2 Chapter 1 Product description

√ √ √

UMA Discrete Discrete Discrete UMA

Category Description A8, A6, E2

processors

●

4096-MB total system memory (4096×1) or
(2048×2)

Hard drives Supports 6.35-cm (2.5-in) SATA hard drives in 9.5

mm (.37 in) and 7.0 mm (.28 in) thicknesses

7.0mm/9.5 mm share the same bracket

Accelerometer/HDD protection support

Single HDD congurations

●

2-TB, 5400-rpm, 9.5-mm

●

1-TB, 5400-rpm, 9.5-mm

●

500-GB, 5400-rpm, or 7.2-mm

Hybrid HDD congurations

●

1-TB, 5400-rpm, 9.5-mm SSHD w/8GB NAND

●

500-GB, 5400-rpm, 7.0-mm SSHD w/8GB
NAND

M.2 SATA-3 SSD

●

128-GB

√ √ √ √ √

A8, A6, E2

(R16M­M1-30)

A8, A6, E2

(R16M­M1-70)

A10
(R16M­M1-70)

A10

Fixed optical
drive

Camera and
microphone

Audio Dual speakers

Ethernet Integrated 10/100 network interface card (NIC) √ √ √ √ √

Wireless
networking

Fixed, serial SATA, 9.5-mm tray load

DVD+/-RW Double-Layer SuperMulti

Supports zero power optical drive

HP TrueVision HD

HD camera (xed, no tilt with activity LED, USB

2.0, BSI, 1280×720 by 30 frames per second)

Single digital microphone

HP Webcam: VGA camera

640×480 by 24 frames per second

Single digital microphone

DTS Studio Sound

Integrated wireless options with dual antennas
(M.2/PCIe):

●

Intel Dual Band Wireless-AC 3165 802.11 ac
1x1 WiFi + BT 4.2 Combo Adapter

Integrated Wireless options with single antenna
(M.2/PCIe):

●

Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi­Fi + BT4.0 Combo Adapter

√ √ √ √ √

√ √ √ √ √

√ √ √ √ √

√ √ √ √ √

3

UMA Discrete Discrete Discrete UMA

Category Description A8, A6, E2

processors

●

Realtek RTL8188EE 802.11b/g/n 1x1 Wi-Fi
Adapter

●

Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi­Fi Adapter

Intel WiDi support

Compatible with Miracast-certied devices

External media
card

Ports HDMI version 1.4 supporting 1920 ×1200 @ 60Hz

Keyboard/
pointing
devices

HP Multi-Format Digital Media Card Reader

Support SD/SDHC/SDXC

Push-pull insertion/removal

RJ-45 (Ethernet, includes link and activity lights)

USB 3.0 (1)

USB 2.0 (2)

AC Smart Pin adapter plug

Combo audio jack (headphone/microphone)

Keyboard

Full size standard textured island-style keyboard
with numeric keypad

Full size backlit 2 coat paint island-style keyboard
with numeric key pad

TouchPad

Image sensor

Multitouch gestures enabled

Taps enabled by default

Support Modern Trackpad Gestures

√ √ √ √ √

√ √ √ √ √

√ √ √ √ √

A8, A6, E2

(R16M­M1-30)

A8, A6, E2

(R16M­M1-70)

A10
(R16M­M1-70)

A10

Power
requirements

3-cell, 31-Whr, 2.8Ah, li-ion battery √ √

AC adapters:

AC Adapter 65-W EM Smart nPFC, 3 pin, RC 4.5mm

AC Adapter 45-W Smart nPFC, 3 pin, RC 4.5mm

1 meter power cord √ √ √ √ √

Security TPM 2.0 √ √ √ √ √

Battery

4-cell, 41-Whr, 2.8Ah, li-ion battery

AC Adapter 65-W Smart nPFC, 3 pin, RC 4.5mm
connector

connector (India/People’s Republic of China only)

connector (models with UMA graphics only)

4 Chapter 1 Product description

√ √ √ √ √

√ √ √

√ √ √ √ √

√ √

UMA Discrete Discrete Discrete UMA

Category Description A8, A6, E2

processors

Kensington Security Lock

Operating
system

Serviceability End-user replaceable parts:

Preinstalled

●

Windows 10

●

Windows 10 Pro

●

Windows 10 Home ML

●

Windows 10 Home EM/SL

●

FreeDOS 2.0

●

Windows 10 Home High End ML

●

Windows 10 Home High End EM/SL/China

●

Windows 10 Home Value India Notebook √ √ √

●

AC adapter

●

Battery

●

Optical drive

√ √ √ √ √

√ √ √ √

√ √ √ √ √

A8, A6, E2

(R16M­M1-30)

A8, A6, E2

(R16M­M1-70)

A10
(R16M­M1-70)

A10

5

6 Chapter 1 Product description

2 External component identication

Display

Component Description

(1) WLAN antennas (1 or 2)* Send and receive wireless signals to communicate with wireless local

area networks (WLANs).

(2) Webcam light On: The webcam is in use.

(3) Webcam

‒ or –

3D camera (select products only)

(4) Internal microphone Records sound.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.

To access this guide:

▲

Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.

Records video and captures photographs. Some products allow you
to video conference and chat online using streaming video.

To use a webcam (integrated camera):

▲

Type camera in the taskbar search box, and then select
Camera.

Display 7

Right side

Component Description

(1) Power light

(2) Drive light

(3) Memory card reader Reads optional memory cards that enable you to store, manage,

(4) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state, a power­saving state. The computer shuts o power to the display
and other unneeded components.

●

O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.

●

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the hard
drive.

share, or access information.

To insert a card:

1.

Hold the card label-side up, with connectors facing the
computer.

2.

Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.

To remove a card:

▲

Press in on the card, and then remove it from the memory
card reader.

external drive, printer, scanner or USB hub.

(5) Optical drive Depending on your computer, reads an optical disc or reads and

(6) Optical drive eject button Opens the optical drive.

(7) Security cable slot Attaches an optional security cable to the computer.

8 Chapter 2 External component identication

writes to an optical disc.

NOTE: For disc compatibility information, type help in the

taskbar search box, select Help and Support, and then type

disc compatibility in the search box.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or
stolen.

Left side

Component Description

(1) Power connector Connects an AC adapter.

(2) AC adapter and battery light

(3) Vent Enables air ow to cool internal components.

(4) RJ-45 (network) jack/status lights Connects a network cable.

(5) HDMI port Connects an optional video or audio device, such as a high-

(6) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,

●

White: The AC adapter is connected and the battery is fully
charged.

●

Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.

●

Amber: The AC adapter is connected and the battery is
charging.

●

O: The battery is not charging.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.

●

White: The network is connected.

●

Amber: Activity is occurring on the network.

denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.

external drive, printer, scanner or USB hub.

(7) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,

external drive, printer, scanner or USB hub.

(8) Audio-out (headphone)/Audio-in (microphone)

combo jack

Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.

Left side 9

Top

TouchPad

Component Description

WARNING! To reduce the risk of personal injury, adjust the

volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.

To access this guide:

▲

Select the Start button, select All apps, select HP Help and
Support, and then select HP Documentation.

NOTE: When a device is connected to the jack, the computer

speakers are disabled.

Component Description

(1) TouchPad zone Reads your nger gestures to move the pointer or activate items

(2) Left TouchPad button Functions like the left button on an external mouse.

(3) Right TouchPad button Functions like the right button on an external mouse.

10 Chapter 2 External component identication

on the screen.

Lights

Component Description

(1) Caps lock light On: Caps lock is on, which switches the key input to all capital

letters.

(2) Mute light

●

Amber: Computer sound is o.

●

O: Computer sound is on.

Top 11

Button

Component Description

Power button

●

When the computer is o, press the button to turn on the
computer.

●

When the computer is on, press the button briey to initiate
Sleep.

●

When the computer is in the Sleep state, press the button
briey to exit Sleep.

●

When the computer is in Hibernation, press the button briey
to exit Hibernation.

CAUTION: Pressing and holding down the power button results in

the loss of unsaved information.

If the computer has stopped responding and shutdown procedures
are ineective, press and hold the power button down for at least 5
seconds to turn o the computer.

To learn more about your power settings, see your power options.

▲

Type power in the taskbar search box, and then select Power
and sleep settings.

‒ or –

Right-click the Start button, and then select Power Options.

12 Chapter 2 External component identication

Keys

Component Description

(1) esc key Displays system information when pressed in combination with

the fn key.

(2) fn key Executes frequently used system functions when pressed in

combination with the esc key, action keys, or the spacebar.

(3) Windows key Opens the Start menu.

NOTE: Pressing the Windows key again will close the Start

menu.

(4) Action keys Execute frequently used system functions.

NOTE: On select products, the f5 action key turns the keyboard

feature o or on.

(5) num lock key Alternates between the navigational and numeric functions on

the integrated numeric keypad.

(6) Integrated numeric keypad When num lock is on, the keypad can be used like an external

numeric keypad.

Top 13

Using the action keys

●

An action key performs an assigned function.

●

The icon on each action key illustrates the function for that key.

●

To use an action key, press and hold the key.

Icon Description

Opens Help and Support, which provides tutorials, information about the Windows operating system and
your computer, answers to questions, and updates to your computer.

Help and Support also provides automated troubleshooting tools and access to support.

Decreases the screen brightness incrementally as long as you hold down the key.

Increases the screen brightness incrementally as long as you hold down the key.

Switches the screen image between display devices connected to the system. For example, if a monitor is
connected to the computer, repeatedly pressing this key alternates the screen image from the computer
display to the monitor display to a simultaneous display on both the computer and the monitor.

Turns the keyboard backlight o or on (select products only).

NOTE: To conserve battery power, turn o this feature.

Mutes or restores speaker sound.

Decreases speaker volume incrementally while you hold down the key.

Increases speaker volume incrementally while you hold down the key.

Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD).

Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD.

Plays the next track of an audio CD or the next section of a DVD or a BD.

Turns the airplane mode and wireless feature on or o.

NOTE: The airplane mode key is also referred to as the wireless button.

NOTE: A wireless network must be set up before a wireless connection is possible.

14 Chapter 2 External component identication

Bottom

Component Description

(1) Battery lock Locks the battery in the battery bay.

(2) Battery bay Holds the battery.

(3) Battery release latch Releases the battery.

(4) Speakers Produce sound.

Bottom 15

Service tag

When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.

Item Description Function

(1) Product name This is the product name axed to the front of

(2) Serial number (s/n) This is an alphanumeric identier that is unique to

(3) Part number/Product number (p/n) This number provides specic information about

(4) Warranty period This number describes the duration of the warranty period

(5) Model description This is the alphanumeric identier used to locate

16 Chapter 2 External component identication

the computer.

each product.

the product's hardware components. The part number helps
a service technician to determine what components
and parts are needed.

for the computer.

documents, drivers, and support for the computer.

3 Illustrated parts catalog

Computer major components

NOTE: HP continually improves and changes product parts. For complete and current information on

supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.

Computer major components 17

Item Component Spare part

number

(1) Display assembly [43.9-cm 17.3-in]

NOTE: Displays are only spared at the subcomponent level.

NOTE: For display assembly spare part information, see Display assembly subcomponents on page 21.

(2) Top cover/keyboard (ash silver) (includes TouchPad)

NOTE: For a detailed list of keyboard country codes, see Top cover/keyboard on page 76.

For use in models without a backlight:

For use in models with a backlight:

●

Black 856698-xx1

●

Turbo silver 856699-xx1

●

White silver 856700-xx1

●

Red 856757-xx1

●

Teal 856758-xx1

●

Blue 856759-xx1

●

Purple 900153-xx1

●

Black 856771-xx1

●

Turbo silver 856772-xx1

●

White silver 856773-xx1

●

Red 856775-xx1

●

Teal 856776-xx1

(3) USB board 856613-001

(4) Power connector cable 856680-001

(5) Power button board 856612-001

(6) TouchPad board 858259-001

Heat sink assembly (includes replacement thermal materials):

(7) For use in models with UMA graphics 856761-001

(8) For use in models with discrete graphics 856762-001

(9) Solid-state drive board 856614-001

(10) Solid-state drive

128 GB 827560-025

(11) Solid-state drive holder 858260-001

(12) Hard drive (does not include bracket)

2-TB, 5400-rpm, 2.5-inch 801808-005

●

Blue 856777-xx1

●

Purple 900154-xx1

18 Chapter 3 Illustrated parts catalog

Item Component Spare part

number

1-TB, 5400-rpm, 2.5-inch, hybrid 8 GB SSD 731999-005

1-TB, 5400-rpm, 2.5-inch 778192-005

500-GB, 5400-rpm, 2.5 inch 778188-005

(13) Hard drive cover 856584-001

(14) RTC battery 858288-001

(15) Speakers (includes left and right speakers and cable) 856617-001

(16) WLAN module

Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter 792608-005

Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.2 Combo 806723-005

Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi Adapter 857334-855

Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo 863934-855

(17) Memory module

PC4, 17000, 2133-MHz

For use in models with AMD A10 processors

PC3L, 12800, 1600-MHz

(18) System board (includes replacement thermal materials)

For use in models with discrete graphics:

●

8-GB 820570-005

●

4 GB 820569-005

●

2 GB 851379-005

For use in models with AMD A8, A6, E2, and E1 processors

●

8-GB 693374-005

●

4 GB 691740-005

●

2 GB 691739-005

All system boards use the following part numbers:

xxxxxx-001: Windows 7 or non-Windows operating system

xxxxxx-601: Windows 10

●

AMD A10-9600P processor and 4 GB of dedicated video memory 856770-xxx

●

AMD A10-9600P processor and 2 GB of dedicated video memory 856769-xxx

For use in models with UMA graphics:

●

AMD A8-7410 processor and 2 GB of dedicated video memory 856767-xxx

●

AMD A6-7310 processor and 2 GB of dedicated video memory 856766-xxx

●

AMD A10-9600P processor 856768-xxx

●

AMD A9-9410 processor 859287-xxx

Computer major components 19

Item Component Spare part

number

(19) Optical Drive Connector Cable Kit 856609-001

(20) DVD+/-RW Double-Layer SuperMulti Drive 756564-037

Optical drive bracket (not illustrated) 856610-001

Optical drive bezel (not illustrated) 856598-001

(21) Battery

4-cell, 41-Whr, 2.8-Ah Li-ion 807957-001

3-cell, 31-Whr, 2.8-Ah Li-ion 807956-001

(22) Bottom cover 856601-001

(23) Rubber Kit 856615-001

●

AMD A8-7410 processor 856765-xxx

●

AMD A6-7310 processor 856764-xxx

●

AMD E2-7110 processor 856763-xxx

20 Chapter 3 Illustrated parts catalog

Display assembly subcomponents

Display assembly subcomponents 21

Item Component Spare part number

(1) Display bezel 856597-001

(2) Raw display panel (16:9 Ultra Wide Aspect Ratio [43.9-cm 17.3-in]; includes screw covers

and touch sensor)

FHD, anti glare 798926-007

FHD, Touch On Panel (TOP) 851048-001

HD, Touch On Panel (TOP) 851049-001

HD+, BrightView 851051-002

(3) Hinges touch screen (left and right, includes screw covers) 809299-001

Display cable

(4) Touch displays 856608-001

(5) Non-touch displays 856607-001

(6) Antennas 856611-001

(7) Touch control board 856600-001

(8) Webcam/microphone module

HD 709372-032

VGA 766523-021

(9) Display enclosure (non touch models)

Red models 856594-001

White silver models 856593-001

Blue models 856596-001

Turbo silver models 856592-001

Black models 856591-001

Teal models 856595-001

Purple 900660-001

(9) Display enclosure (touch models)

Red models 856588-001

White silver models 856587-001

Blue models 856590-001

Turbo silver models 856586-001

Black models 856585-001

Teal models 856589-001

Purple 900659-001

22 Chapter 3 Illustrated parts catalog