HP Neverstop Laser 1001nw, Neverstop Laser MFP 1202nw User manual
User Guide
HP Neverstop Laser 1000 series
Copyright and License
Trademark Credits
© Copyright 2020 HP Development Company,
L.P.
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The information contained herein is subject to
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Table of contents
1 Get started ................................................................................................................................................... 1
Printer views .......................................................................................................................................................... 2
Printer front view ................................................................................................................................ 2
Printer back view ................................................................................................................................. 2
Control panel features ........................................................................................................................................... 3
Base models ........................................................................................................................................ 3
Wireless models .................................................................................................................................. 4
Use the HP Smart app to print, copy, scan, and troubleshoot .............................................................................. 6
2 Connect your printer ...................................................................................................................................... 7
Connect to a wireless network with a router ......................................................................................................... 8
Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS) ............................... 8
Connect your printer to a wireless network using HP printer software ............................................. 8
Connect wirelessly without a router ................................................................................................... 9
Wireless settings ................................................................................................................................................. 12
Connect to a wired (Ethernet) network ............................................................................................................... 13
3 Congure your printer .................................................................................................................................. 15
Congure the printer using the HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) .............. 16
Accessing and Using the Embedded Web Server (EWS) ................................................................... 16
Opening the HP Embedded Web Server (EWS) from the software (Windows 7) ........... 16
Opening the HP Embedded Web Server (EWS) from a web browser ............................. 16
Opening the HP Embedded Web Server (EWS) when using a Wi-Fi Direct connection .. 17
Navigating the HP Embedded Web Server ..................................................................... 17
Congure IP network settings ........................................................................................................... 19
View or change network settings ................................................................................... 19
Rename the printer on a network ................................................................................... 19
Manually congure IPv4 TCP/IP parameters .................................................................. 19
Assign or change the system password using the HP Embedded Web Server ................................ 19
Change energy-conservation settings ............................................................................................. 20
Set the Sleep/Auto O After Inactivity setting ............................................................... 20
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Set the Shut Down After Inactivity delay and congure the printer to use 1 watt or
less of power ................................................................................................................... 20
Set the Delay Shut Down setting .................................................................................... 21
Update the rmware ............................................................................................................................................ 22
Update the rmware using the Firmware Update Utility .................................................................. 22
Change the printer connection type (Windows 7) ............................................................................................... 23
4 Load media ................................................................................................................................................. 25
Congure the input tray for dierent paper sizes ............................................................................................... 25
Load paper ........................................................................................................................................................... 27
Load and print envelopes .................................................................................................................................... 30
Load and print labels ........................................................................................................................................... 32
5 Print ........................................................................................................................................................... 35
Print using a Windows computer ......................................................................................................................... 36
Select the paper type (Windows) ...................................................................................................... 36
Manually print on both sides (Windows) ........................................................................................... 37
Print multiple pages per sheet (Windows) ........................................................................................ 37
Print using a Mac computer ................................................................................................................................. 38
Print with mobile devices .................................................................................................................................... 39
6 Manage toner, media, and parts .................................................................................................................... 41
Check the toner level ........................................................................................................................................... 42
Reload toner ........................................................................................................................................................ 43
Replace the imaging drum ................................................................................................................................... 46
Order supplies, media, and parts ........................................................................................................................ 48
7 Solve problems ............................................................................................................................................ 49
HP support ........................................................................................................................................................... 50
Contact HP ......................................................................................................................................... 50
Register printer ................................................................................................................................. 50
Additional warranty options ............................................................................................................. 50
Additional information ...................................................................................................................... 51
Interpret control-panel light patterns ................................................................................................................. 52
Restore the factory-set defaults ......................................................................................................................... 55
Printer does not pick up paper or misfeeds ........................................................................................................ 56
Introduction ....................................................................................................................................... 56
The product does not pick up paper ................................................................................................. 56
The product picks up multiple sheets of paper ................................................................................ 56
Clear paper jams .................................................................................................................................................. 57
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Introduction ....................................................................................................................................... 57
Jam locations ..................................................................................................................................... 57
Frequent or recurring paper jams ..................................................................................................... 58
Clear jams from the input tray .......................................................................................................... 59
Clear jams from inside the product ................................................................................................... 61
Clear jams from the output areas ..................................................................................................... 62
Improve print quality ........................................................................................................................................... 63
Introduction ....................................................................................................................................... 63
Reprint the document ....................................................................................................................... 63
Check the toner level ......................................................................................................................... 63
Update the printer rmware ............................................................................................................. 63
Print from a dierent software program .......................................................................................... 63
Check the paper type and print quality settings for the print job .................................................... 63
Check the paper type loaded in the printer .................................................................... 64
Check the paper type and print quality settings (Windows) .......................................... 64
Check the paper type and print quality settings (OS X) ................................................. 64
Visually inspect the imaging drum .................................................................................................... 65
Check paper and the printing environment ...................................................................................... 65
Step one: Use paper that meets HP specications ........................................................ 65
Step two: Check the environment .................................................................................. 65
Adjust Print Density ........................................................................................................................... 66
Resolving print quality problems ........................................................................................................................ 67
Solve wireless network problems ....................................................................................................................... 72
Introduction ....................................................................................................................................... 72
Wireless connectivity checklist ......................................................................................................... 72
Perform a wireless network diagnostic test ..................................................................................... 73
The printer does not print after the wireless conguration completes ........................................... 73
The printer does not print, and the computer has a third-party rewall installed .......................... 74
The wireless connection does not work after moving the wireless router or printer ...................... 74
Cannot connect more devices to the wireless printer (Wi-Fi Direct) ................................................ 74
The wireless printer loses communication when connected to a VPN ............................................. 74
The network does not appear in the wireless networks list ............................................................ 75
The wireless network is not functioning ........................................................................................... 75
Reduce interference on a wireless network ...................................................................................... 75
Solve Ethernet connection problems .................................................................................................................. 77
Appendix A Printer specications .................................................................................................................... 79
Technical specications ....................................................................................................................................... 79
Supported operating systems ............................................................................................................................. 79
Printer dimensions .............................................................................................................................................. 81
Power consumption, electrical specications, and acoustic emissions ............................................................. 81
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Operating-environment range ............................................................................................................................ 81
Warning icons ....................................................................................................................................................... 82
Laser Warning ...................................................................................................................................................... 83
Appendix B Service and support ...................................................................................................................... 85
HP limited warranty statement ........................................................................................................................... 86
UK, Ireland, and Malta ....................................................................................................................... 88
Austria, Belgium, Germany, and Luxemburg .................................................................................... 88
Belgium, France, and Luxemburg ..................................................................................................... 89
Italy .................................................................................................................................................... 90
Spain .................................................................................................................................................. 90
Denmark ............................................................................................................................................ 91
Norway .............................................................................................................................................. 91
Sweden .............................................................................................................................................. 91
Portugal ............................................................................................................................................. 92
Greece and Cyprus ............................................................................................................................. 92
Hungary ............................................................................................................................................. 92
Czech Republic ................................................................................................................................... 93
Slovakia ............................................................................................................................................. 93
Poland ................................................................................................................................................ 93
Bulgaria ............................................................................................................................................. 94
Romania ............................................................................................................................................. 94
Belgium and the Netherlands ........................................................................................................... 94
Finland ............................................................................................................................................... 95
Slovenia ............................................................................................................................................. 95
Croatia ............................................................................................................................................... 95
Latvia ................................................................................................................................................. 95
Lithuania ............................................................................................................................................ 96
Estonia ............................................................................................................................................... 96
Russia ................................................................................................................................................ 96
HP's Premium Protection Warranty: Neverstop Toner Reload Kit and HP Laser Imaging Drum limited
warranty statement ............................................................................................................................................. 97
HP policy on non-HP supplies ............................................................................................................................. 98
HP anticounterfeit Web site ................................................................................................................................. 98
Data stored on the HP Toner Reload Kit and the HP Laser Imaging Drum ......................................................... 99
End User License Agreement ............................................................................................................................. 100
Customer self-repair warranty service ............................................................................................................. 105
Customer support .............................................................................................................................................. 106
Appendix C Environmental product stewardship program ................................................................................ 107
Protecting the environment .............................................................................................................................. 108
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Ozone production .............................................................................................................................................. 108
Power consumption ........................................................................................................................................... 108
Paper use ........................................................................................................................................................... 109
Plastics ............................................................................................................................................................... 109
HP Neverstop printing supplies ......................................................................................................................... 109
Paper .................................................................................................................................................................. 109
Material restrictions .......................................................................................................................................... 109
Battery information ........................................................................................................................................... 110
Disposal of waste equipment by users (EU and India) ...................................................................................... 111
Electronic hardware recycling ........................................................................................................................... 111
Hardware recycling information (Brazil) ........................................................................................................... 112
Chemical substances ......................................................................................................................................... 112
Product Power Data per European Union Commission Regulation 1275/2008 ............................................... 112
SEPA Ecolabel User Information (China) ........................................................................................................... 113
The regulation of the implementation on China energy label for printer, fax, and copier .............................. 113
Restriction of Hazardous Substances statement (India) .................................................................................. 113
WEEE (Turkey) .................................................................................................................................................... 113
The Table of Hazardous Substances/Elements and their Content (China) ....................................................... 114
Material Safety Data Sheet (MSDS) ................................................................................................................... 114
EPEAT ................................................................................................................................................................. 115
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) ................................. 116
For more information ........................................................................................................................................ 118
Appendix D Regulatory information ............................................................................................................... 119
Regulatory statements ..................................................................................................................................... 120
European Union Regulatory Notice ................................................................................................. 120
Regulatory model identication numbers ...................................................................................... 120
FCC regulations ................................................................................................................................ 120
Canada - Industry Canada ICES-003 Compliance Statement ......................................................... 120
Power cord instructions .................................................................................................................. 121
Laser safety ..................................................................................................................................... 121
Laser statement for Finland ........................................................................................................... 122
Nordic Statements (Denmark, Finland, Norway, Sweden) ............................................................. 122
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kirgizstan, Russia) .................................... 123
Производитель и дата производства ....................................................................... 123
Өндіруші жəне өндіру мерзімі ................................................................................... 123
Местные представители ............................................................................................ 123
Жергілікті өкілдіктері ................................................................................................. 123
Wireless statements .......................................................................................................................................... 124
FCC compliance statement—United States .................................................................................... 124
Brazil ANATEL statement ................................................................................................................ 124
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Canadian statements ...................................................................................................................... 124
Products with 5 GHz Operation Industry of Canada ....................................................................... 124
Exposure to Radio Frequency Radiation (Canada) ......................................................................... 124
European Union regulatory notice .................................................................................................. 125
Notice for use in Russia ................................................................................................................... 125
Mexico statement ............................................................................................................................ 125
Vietnam Telecom wired/wireless marking for ICTQC Type approved products ............................. 125
Index ........................................................................................................................................................... 127
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1 Get started
●
Printer views
●
Control panel features
●
Use the HP Smart app to print, copy, scan, and troubleshoot
ENWW 1
Printer views
●
Printer front view
●
Printer back view
Printer front view
1 Control panel
2 Output bin
3 Reload port
4 Reload Status light
5 Toner level indicator
6 Input tray
7 Output bin extension
8 Finger recess
Printer back view
1 Ethernet network port (Ethernet models only)
2 USB port
3 Power connection
2 Chapter 1 Get started ENWW
Control panel features
Base models
1
Paper light
2
Attention light
3
Imaging Drum light
4
Cancel button
5
Resume button
6
Power button/Ready light
When you start a print or copy job, the Paper light blinks if the input tray is out of paper.
The light turns on (solid) when there is a paper error.
The Attention light blinks when the printer requires user attention. If the Attention light
is on solid, there is a service error.
When this light is on (solid), it indicates that the imaging drum is nearing the end of its
useful life, or, if the Attention light is blinking at the same time, that there is a problem
with the imaging drum. If the Imaging Drum light blinks, you must replace the imaging
drum to continue printing.
Press this button to cancel a job.
Press this button for the following actions:
● If the printer is in a error or prompt state, with the Resume light on, press the
button to clear the error and resume printing.
● In manual duplex mode, press this button to print the second side of the
document.
● Press and hold this button for 3 seconds to print a conguration page.
Use this button to turn the printer on or o.
The Ready light is on when the printer is ready to print. It blinks when the printer is
receiving print data and dims when the printer is in Sleep mode.
ENWW Control panel features 3
Wireless models
1
Paper light
2
Attention light
3
Imaging Drum light
4
Cancel button
5
Resume button
6
Wireless button and light
The Paper light blinks when the input tray is out of paper, and is on (solid) when there is
a paper error.
The Attention light blinks when the printer requires user attention. If the Attention light
is on solid, there is a service error.
When this light is on (solid), it indicates that the imaging drum is nearing the end of its
useful life, or, if the Attention light is blinking at the same time, that there is a problem
with the imaging drum. If the Imaging Drum light blinks, you must replace the imaging
drum to continue printing.
Press this button to cancel a job.
Press this button for the following actions:
● If the printer is in a error or prompt state, with the Resume light on, press the
button to clear the error and resume printing.
● In manual duplex mode, press this button to print the second side of the
document.
● Press and hold this button for 3 seconds to print a conguration page.
Press this button to turn the wireless feature on or o.
Press and hold this button to congure a WPS connection.
If the Wireless button light glows steady blue, there is a stable wireless connection. If it
is blinking blue, the printer is in wireless connection setup mode or WPS conguration is
in progress. If the light glows amber, the printer cannot connect to the wireless network,
or there is a WPS error.
4 Chapter 1 Get started ENWW
7
Wi-Fi Direct button
Press this button to turn Wi-Fi Direct on or o. Press this button to complete a Wi-Fi
Direct connection if it is blinking.
8
Power button/Ready light
Use this button to turn the printer on or o.
The Ready light is on when the printer is ready to print. It blinks when the printer is
receiving print data and dims when the printer is in Sleep mode.
ENWW Control panel features 5
Use the HP Smart app to print, copy, scan, and troubleshoot
HP Smart helps you to set up, copy, scan, print, share, and manage your HP printer. You can share documents
and images through email, text messages, and popular cloud and social media services (such as iCloud,
Google Drive, Dropbox, and Facebook). You can also set up new HP printers, as well as monitor and order
supplies.
The HP Smart app is compatible with the following mobile device and computer operating systems:
● iOS
● Android
● Windows 10
● Mac OS X 10.11 and later
NOTE: The HP Smart app might not be available in all languages. Some features might not be available with
all printer models.
To install the HP Smart app
▲ To install the app on your device, go to 123.hp.com and follow the onscreen instructions to access your
device’s app store.
To open the HP Smart app on a Windows 10 computer
▲ After installing the HP Smart app, from the device desktop, click Start, and then select HP Smart from
the app list.
Connect to your printer
▲ Make sure that your device is connected to the same network as the printer. Then HP Smart will
automatically detect the printer.
Get more information about the HP Smart app
For more information about using HP Smart for printing, accessing printer features, and troubleshooting
issues, go to:
● iOS/Android: www.hp.com/go/hpsmart-help
● Windows 10: www.hp.com/go/hpsmartwin-help
● Mac: http://www.hp.com/go/hpsmartmac-help
6 Chapter 1 Get started ENWW
2 Connect your printer
●
Connect to a wireless network with a router
●
Wireless settings
●
Connect to a wired (Ethernet) network
The most up-to-date information for connecting your printer, and troubleshooting connection issues is
available online from the HP Support sites. For example, the following topics can be found there:
● Learn more about conguring your network and the printer for wireless printing.
Click here for more information.
● Learn how to nd your network security settings. Click here to go online for more information.
● Learn about the HP Print and Scan Doctor. Click here for more information.
NOTE: This utility is only available for Windows operating system.
● Use the HP online rewall troubleshooter to determine if a rewall or antivirus program is preventing
your computer from connecting to the printer and nd resolutions.
ENWW 7
Connect to a wireless network with a router
NOTE: This section is applicable to wireless printer models only.
NOTE: Before proceeding with this section, check that your printer is not connected to your computer with a
USB or Ethernet cable. NO
Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS)
Before you can connect your printer to a wireless network using WPS, make sure you have the following:
● A wireless 802.11b/g/n network that includes a WPS-enabled wireless router or access point.
NOTE: The printer only supports connections using 2.4 GHz.
● A computer connected to the wireless network that you intend to connect the printer to. Be sure you
have installed the HP printer software on the computer.
If you have a WPS router with a WPS push button, follow the Push Button method.
To use the Push Button Conguration (PBC) method
1. Press and hold the Wireless button for at least three seconds to start WPS Push Button method.
2. Press the WPS button on your router.
NOTE: The product begins a timer for approximately two minutes while a wireless connection is established.
Connect your printer to a wireless network using HP printer software
To connect the printer to an integrated wireless WLAN 802.11 network, you will need the following:
● A wireless 802.11b/g/n network that includes a wireless router or access point.
NOTE: The printer only supports connections using 2.4 GHz.
● A computer connected to the wireless network that you intend to connect the printer to.
● Network name (SSID).
● WEP key or WPA Passphrase (if needed).
To connect your printer using HP printer software
1. Depending on whether you have installed the HP printer software or not, do one of the following:
If you have not installed the HP printer software on your computer
a. Visit www.support.hp.com to download and install the printer software.
b. Follow the onscreen instructions.
If you have the HP printer software installed on your computer
a. Open the printer software.
b. In the printer software, click Tools.
8 Chapter 2 Connect your printer ENWW
c. Click Device Setup & Software.
d. Click Connect a new device, and then follow the onscreen instructions.
2. After the printer connects successfully, the Wireless button glows blue.
Connect wirelessly without a router
NOTE: This section is applicable to wireless printer models only.
NOTE: Before proceeding with this section, check that your printer is not connected to your computer with a
USB or Ethernet cable.
With Wi-Fi Direct, you can print wirelessly from a computer, smart phone, tablet, or other wireless-capable
device—without connecting to an existing wireless network.
Guidelines for using Wi-Fi Direct
● Make sure your computer or mobile device has the necessary software.
– If you are using a computer, make sure you have installed the HP printer software.
If you have not installed the HP printer software on the computer, connect to Wi-Fi Direct rst and
then install the printer software. Select Wireless when prompted by the printer software for a
connection type.
– If you are using a mobile device, make sure you have installed a compatible printing app. For more
information, visit the HP Mobile Printing website at www.hp.com/go/mobileprinting. If a local
version of this website is not available in your country/region or language, you might be directed to
the HP Mobile Printing website in another country/region or language.
● Make sure Wi-Fi Direct for your printer is turned on.
● Up to ve computers and mobile devices can use the same Wi-Fi Direct connection.
● Wi-Fi Direct can be used regardless of whether the printer is connected to a network using a wireless
connection or not.
● Wi-Fi Direct cannot be used to connect a computer, mobile device, or printer to the Internet.
● To learn more about setting up a Wi-Fi Direct connection, visit www.hp.com/go/wpc-wirelessdirect .
To turn Wi-Fi Direct on or o from the control panel
▲ On the printer control panel, press the Wi-Fi Direct button .
When Wi-Fi Direct is turned on, the Wi-Fi Direct button glows steady white.
Wi-Fi Direct connection security setting
● If the Wi-Fi Direct connection security for the printer is Automatic, the Wi-Fi Direct password is set to
12345678 and cannot be changed.
● If the Wi-Fi Direct connection security for the printer is set to Manual, you need to do one of the
following to connect to the printer on your mobile device or compter.
ENWW Connect to a wireless network with a router 9
– If the Wi-Fi Direct button is blinking, press it.
– If the printer prints out a page with a PIN code, use the PIN to complete the connection to the
device.
TIP:
● You can also turn on Wi-Fi Direct or change the Wi-Fi Direct connection security setting from the EWS.
● To nd the Wi-Fi Direct name and password, press and hold the Resume button on the printer for 3
seconds to print a Conguration Report.
To print from a wireless-capable mobile device that supports Wi-Fi Direct
NOTE: Available wireless connection methods vary depending on the operating system of your mobile
device. For more information, visit www.hp.com/go/wpc-wirelessdirect .
Make sure you have installed the latest version of HP Print Service Plugin on your mobile device (if using an
Android device). You can download this plugin from the Google Play application store.
1. Make sure you have turned on Wi-Fi Direct on the printer.
2. Turn on Wi-Fi Direct on your mobile device. For more information, see the documentation provided with
the mobile device.
3. From your mobile device, select a document from a print enabled application, and then select the option
to print the document.
The list of available printers appears.
4. From the list of available printers, choose the Wi-Fi Direct name.
5. Print your document.
To print from a wireless-capable mobile device that does not support Wi-Fi Direct
NOTE: Available wireless connection methods vary depending on the operating system of your mobile
device. For more information, visit www.hp.com/go/wpc-wirelessdirect .
Make sure you have installed a compatible printing app on your mobile device. For more information, visit the
HP Mobile Printing website at www.hp.com/go/mobileprinting. If a local version of this website is not
available in your country/region or language, you might be directed to the HP Mobile Printing website in
another country/region or language.
1. Make sure you have turned on Wi-Fi Direct on the printer.
2. Turn on the Wi-Fi connection on your mobile device. For more information, see the documentation
provided with the mobile device.
NOTE: If your mobile device does not support Wi-Fi, you are not able to use Wi-Fi Direct.
10 Chapter 2 Connect your printer ENWW
3. From the mobile device, connect to a new network. Use the process you normally use to connect to a
new wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks
shown. The network name is based on the name of your printer.
Enter the Wi-Fi Direct password when prompted.
4. Print your document.
To print from a wireless-capable computer
1. Make sure you have turned on Wi-Fi Direct on the printer.
2. Turn on the computer's Wi-Fi connection. For more information, see the documentation provided with
the computer.
NOTE: If your computer does not support Wi-Fi, you are not able to use Wi-Fi Direct.
3. From the computer, connect to a new network. Use the process you normally use to connect to a new
wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown.
The network name is based on the name of your printer.
Enter the Wi-Fi Direct password when prompted.
4. Print your document.
ENWW Connect to a wireless network with a router 11
Wireless settings
NOTE: This section is applicable to wireless printer models only.
NOTE: Before proceeding with this section, check that your printer is not connected to your computer with a
USB or Ethernet cable.
To turn on or o the wireless capability of the printer
Press the Wireless button to turn on or o the printer wireless capabilities.
● If the printer has an active connection to a wireless network, the Wireless button is blue.
● If wireless is turned o, the Wireless button will not be lit.
To restore network settings to default settings
● Press and hold the Wireless button and the Cancel button at the same time for at least three
seconds. The printer restarts and then the Wireless light
is in Auto Wireless Connect (AWC) setup mode. You can now set up a wireless connection between the
printer and your device.
starts blinking blue, indicating the printer
12 Chapter 2 Connect your printer ENWW
Connect to a wired (Ethernet) network
NOTE: This section is applicable to Ethernet printer models only.
1. Make sure you have a network router with available Ethernet ports.
2. Make sure your computer is connected to the router.
3. Connect an Ethernet cable to the Ethernet port on the back of the printer.
4. Connect the other end of the Ethernet cable to an available port on the router.
5. Go to 123.hp.com to download the printer software.
6. Run the software to complete the setup.
ENWW Connect to a wired (Ethernet) network 13
14 Chapter 2 Connect your printer ENWW
3 Congure your printer
●
Congure the printer using the HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
●
Update the rmware
●
Change the printer connection type (Windows 7)
ENWW 15
Congure the printer using the HP Embedded Web Server (EWS)
and HP Device Toolbox (Windows)
Use the HP Embedded Web Server to manage printing functions from your computer.
● View printer status information
● Determine the remaining life for all supplies and order new ones
● Receive notication of printer and supplies events
● View and change network conguration
The HP Embedded Web Server works when the printer is connected to your computer via an IP-based network
or USB. The HP Embedded Web Server does not support IPX-based printer connections. You do not have to
have Internet access to open and use the HP Embedded Web Server.
When the printer is connected to the network, you can connect to the HP Embedded Web Server directly, and
it is automatically available.
When the printer is connected via USB (not connected to the network) you use the HP Device Toolbox
software to connect to the HP Embedded Web Server.
NOTE: If the printer is connected to a Windows computer via USB, you must use the HP Device Toolbox
software application to connect to the HP Embedded Web Server (EWS). HP Device Toolbox is available only if
you installed the full printer software. Depending on how the printer is connected, some features might not
be available. If the printer is connected to a Windows computer via a network, or to a Mac computer,
additional software is not needed to connect to the EWS.
NOTE: The HP Embedded Web Server is not accessible beyond the network rewall.
Accessing and Using the Embedded Web Server (EWS)
The following sections provide instructions for accessing and navigating the HP Embedded Web Server.
Opening the HP Embedded Web Server (EWS) from the software (Windows 7)
NOTE: HP Printer Assistant is part of the HP printer software for Windows 7 operating systems. Visit the
product support site to nd the software available for your printer and operating system.
1. Open the HP Printer Assistant.
From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and
then select the printer name.
2. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.
Opening the HP Embedded Web Server (EWS) from a web browser
The following requires a network connection.
1. Print a conguration page to determine the IP address or host name.
16 Chapter 3 Congure your printer ENWW
a. Press and hold the Resume button for three seconds.
b. Release the Resume button .
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on
the printer conguration page. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
Opening the HP Embedded Web Server (EWS) when using a Wi-Fi Direct connection
1. Set up a Wi-Fi Direct connection between your device and the printer.
2. Open a web browser, type the IP address 192.168.223.1 in the address line, and press the Enter key.
The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
Navigating the HP Embedded Web Server
The table below provides a summary of the features available through the HP Embedded Web Server.
Table
3-1 HP Embedded Web Server Options
Tab or section Description
Home tab
Provides printer, status, and
conguration information.
● Device Status: Shows the printer status and shows the approximate percent life
remaining of HP supplies.
● Supplies Status: Shows the approximate percent life remaining of HP supplies. Actual
supply life remaining can vary. Consider having a replacement supply available to install
when print quality is no longer acceptable. The supply does not need to be replaced
unless the print quality is no longer acceptable.
● Device Conguration: Shows the information found on the printer conguration page
and other device conguration settings.
● Network Summary: Shows the information found on the printer network conguration
page and other network conguration settings.
● Event Log: Shows a list of all printer events and errors.
● Open Source Licenses: Shows a summary of the licenses for open source software
programs that can be used with the printer.
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Table 3-1 HP Embedded Web Server Options (continued)
Tab or section Description
System tab
Provides the ability to congure the
printer from your computer.
Networking tab
(Network printer models only)
Provides the ability to change
network settings from your
computer or mobile device.
● Device Information: Provides basic printer and company information.
● Paper Setup: Change the default paper-handling settings for the printer.
● Energy Settings: Change the default times for entering Sleep/Auto O mode or
automatic shut down.
● System Setup: Change the system defaults for the printer.
● Service: Make adjustments for environmental factors such as humidity and altitude,
control archive print mode, change the USB speed, and restore factory default settings.
● Administration: Set or change the printer password, enable or disable PJL device access
commands, specify signature check preference for rmware updates.
NOTE: The System tab can be password-protected. If this printer is on a network, always
consult with the administrator before changing settings on this tab.
Network administrators can use this tab to control network-related settings for the printer
when it is connected to an IP-based network. It also allows the network administrator to set up
Wireless Direct and Google Cloud Print functionality.
NOTE: The Network tab can be password-protected. If this printer is on a network, always
consult with the administrator before changing settings on this tab.
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Congure IP network settings
Use the following sections to congure the printer network settings.
View or change network settings
Use the HP Embedded Web Server to view or change IP conguration settings.
1. Open the HP Embedded Web Server (EWS).
2. Click the Networking tab to obtain network information. Change settings as needed.
Rename the printer on a network
To rename the printer on a network so that it can be uniquely identied, use the HP Embedded Web Server.
1. Open the HP Embedded Web Server (EWS).
2. Open the System tab.
3. On the Device Information page, the default printer name is in the Device Description eld. You can
change this name to uniquely identify this printer.
NOTE: Completing the other elds on this page is optional.
4. Click the Apply button to save the changes.
Manually congure IPv4 TCP/IP parameters
Use the EWS to manually set an IPv4 address, subnet mask, and default gateway.
1. Open the HP Embedded Web Server (EWS).
2. On the Networking tab, click IPv4 Conguration in the left navigation pane.
3. From the IP Preferred Address Method drop-down, select Manual, and then edit the IPv4 conguration
settings.
4. Click the Apply button.
Assign or change the system password using the HP Embedded Web Server
Assign an administrator password for access to the printer and the HP Embedded Web Server so that
unauthorized users cannot change the printer settings.
1. Open the HP Embedded Web Server (EWS).
2. On the System tab, click the Administration link in the left navigation pane.
3. In the area labeled Product Security, enter the password in the Password eld.
4. Re-enter the password in the Conrm Password eld.
5. Click the Apply button.
NOTE: Make note of the password and store it in a safe place.
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Change energy-conservation settings
The printer includes several economy features to conserve energy and supplies.
Set the Sleep/Auto O After Inactivity setting
Use the EWS to set the amount of idle time before the printer enters sleep mode.
Complete the following procedure to change the Sleep/Auto O After Inactivity setting:
1. Open the HP Embedded Web Server (EWS).
● Use the HP Smart app to access the EWS, if available.
● Use the HP Printer Assistant for Windows 7 systems.
● Press and hold the Resume button to print a conguration page, then navigate to the IP
address shown on the printer
NOTE: If you receive a message indicating that accessing the website might not be safe, select
the option to continue to the website. Accessing this website will not harm the computer.
2. Click the System tab, and then select Energy Settings.
3. From the Sleep/Auto O After Inactivity drop-down, select the time for the delay.
conguration page.
4. Click the Apply button.
Set the Shut Down After Inactivity delay and congure the printer to use 1 watt or less of power
Use the EWS to set the amount of time before the printer shuts down.
NOTE: After the printer shuts down, the power consumption is 1 watt or less.
Complete the following procedure to change the Shut Down After Inactivity setting:
1. Open the HP Embedded Web Server (EWS).
● Use the HP Smart app to access the EWS, if available.
● Use the HP Printer Assistant for Windows 7 systems.
● Press and hold the Resume button to print a conguration page, then navigate to the IP
address shown on the printer conguration page.
NOTE: If you receive a message indicating that accessing the website might not be safe, select
the option to continue to the website. Accessing this website will not harm the computer.
2. Click the System tab, and then select Energy Settings.
3. From the Shut Down After Inactivity drop-down, select the time for the delay.
NOTE: The default value is 4 hours.
4. Click the Apply button.
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Set the Delay Shut Down setting
Use the EWS to select whether or not the printer delays shutting down after the Power button is pressed.
Complete the following procedure to change the Delay Shut Down setting:
1. Open the HP Embedded Web Server (EWS).
● Use the HP Smart app to access the EWS, if available.
● Use the HP Printer Assistant for Windows 7 systems.
● Press and hold the Resume button to print a conguration page, then navigate to the IP
address shown on the printer conguration page.
NOTE: If you receive a message indicating that accessing the website might not be safe, select
the option to continue to the website. Accessing this website will not harm the computer.
2. Click the System tab, and then select Energy Settings.
3. Select or clear the Delay when ports are active option.
NOTE: When this option is selected the printer will not shut down unless all ports are inactive. An
active network link will prevent the printer from shutting down.
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Update the rmware
HP oers periodic printer updates. Follow these steps to update the printer rmware for a single printer.
Update the rmware using the Firmware Update Utility
Use these steps to manually download and install the Firmware Update Utility from HP.com.
NOTE: This method is the only rmware update option available for printers connected to the computer via
a USB cable. It also works for printers connected to a network.
NOTE: You must have a print driver installed in order to use this method.
1. Go to www.hp.com/go/support, select your country/region or language, and then click the Software and
Drivers link.
2. Type the printer name in the search eld, press the Enter button, and then select the printer from the list
of search results.
3. Select the operating system.
4. Under the Firmware section, locate the Firmware Update Utility.
5. Click Download, click Run, and then click Run again.
6. When the utility launches, select the printer from the drop-down list, and then click Send Firmware.
NOTE: To print a conguration page to verify the installed rmware version before or after the update
process, click Print Cong.
7. Follow the on-screen instructions to complete the installation, and then click the Exit button to close
the utility.
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