HP MFP M278, MFP M279, MFP M280, MFP M281 User Guide
User Guide
Color LaserJet Pro MFP M278-M281
www.hp.com/support/ljM278MFP
Color LaserJet Pro MFP M278-M281
User Guide
Copyright and License
Trademark Credits
© Copyright 2019 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 3, 9/2019
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Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Printer views .............................................................................................................................................................................. 2
Printer front view ................................................................................................................................................. 2
Printer back view .................................................................................................................................................. 3
Control-panel view ............................................................................................................................................... 4
Home screen layout ........................................................................................................................ 5
How to use the touchscreen control panel ................................................................................. 6
Printer specications ................................................................................................................................................................ 7
Technical specications ...................................................................................................................................... 7
Supported operating systems ........................................................................................................................... 7
Mobile printing solutions .................................................................................................................................... 9
Printer dimensions ............................................................................................................................................ 10
Power consumption, electrical specications, and acoustic emissions .................................................... 11
Operating environmental range ...................................................................................................................... 11
Printer hardware setup and software installation ............................................................................................................ 12
2 Paper trays .............................................................................................................................................................................................. 13
Introduction ............................................................................................................................................................................. 14
Load paper to the single-sheet slot (Tray 1) ..................................................................................................................... 14
Introduction ........................................................................................................................................................ 14
Tray 1 paper orientation ................................................................................................................................... 16
Load paper to Tray 2 ............................................................................................................................................................. 17
Introduction ........................................................................................................................................................ 17
Tray 2 paper orientation ................................................................................................................................... 19
Load and print envelopes ..................................................................................................................................................... 21
Introduction ........................................................................................................................................................ 21
Print envelopes .................................................................................................................................................. 21
Envelope orientation ......................................................................................................................................... 22
Load and print labels ............................................................................................................................................................. 23
Introduction ........................................................................................................................................................ 23
Manually feed labels ......................................................................................................................................... 23
Label orientation ............................................................................................................................................... 24
ENWW iii
3 Supplies, accessories, and parts .......................................................................................................................................................... 25
Order supplies, accessories, and parts ............................................................................................................................... 26
Ordering .............................................................................................................................................................. 26
Supplies and accessories ................................................................................................................................. 26
Customer self-repair parts ............................................................................................................................... 27
Replace the toner cartridges ................................................................................................................................................ 28
Introduction ........................................................................................................................................................ 28
Remove and replace the toner cartridges ..................................................................................................... 30
4 Print .......................................................................................................................................................................................................... 33
Print tasks (Windows) ............................................................................................................................................................ 34
How to print (Windows) .................................................................................................................................... 34
Automatically print on both sides (Windows) ............................................................................................... 34
Manually print on both sides (Windows) ........................................................................................................ 35
Print multiple pages per sheet (Windows) .................................................................................................... 35
Select the paper type (Windows) .................................................................................................................... 36
Print tasks (OS X) .................................................................................................................................................................... 37
How to print (OS X) ............................................................................................................................................ 37
Automatically print on both sides (OS X) ....................................................................................................... 37
Manually print on both sides (OS X) ................................................................................................................ 37
Print multiple pages per sheet (OS X) ............................................................................................................ 38
Select the paper type (OS X) ............................................................................................................................ 38
Mobile printing ........................................................................................................................................................................ 39
Introduction ........................................................................................................................................................ 39
Wi-Fi Direct (wireless models only) ................................................................................................................ 39
Enable or disable Wi-Fi Direct ..................................................................................................... 40
Change the printer Wi-Fi Direct name ....................................................................................... 40
HP ePrint via email ............................................................................................................................................ 41
HP ePrint software ............................................................................................................................................ 42
AirPrint ................................................................................................................................................................. 42
Android embedded printing ............................................................................................................................. 43
Use walk-up USB printing ..................................................................................................................................................... 44
Introduction ........................................................................................................................................................ 44
Step one: Access USB les on the printer ...................................................................................................... 44
Step two: Print USB documents ...................................................................................................................... 44
Option one: Print documents ...................................................................................................... 44
Option two: Print photos .............................................................................................................. 45
iv ENWW
5 Copy .......................................................................................................................................................................................................... 47
Make a copy ............................................................................................................................................................................ 48
Copy on both sides (duplex) ................................................................................................................................................. 49
Copy on both sides automatically ................................................................................................................... 49
Copy on both sides manually .......................................................................................................................... 49
6 Scan .......................................................................................................................................................................................................... 51
Scan by using the HP Scan software (Windows) ............................................................................................................... 52
Scan by using the HP Easy Scan Software (OS X) ............................................................................................................. 53
Set up the Scan to E-mail feature ....................................................................................................................................... 54
Introduction ........................................................................................................................................................ 54
Before you begin ............................................................................................................................................... 54
Method one: Use the Scan to Email Wizard (Windows) ............................................................................... 54
Method two: Set up the Scan to Email feature via the HP Embedded Web Server ................................ 56
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 56
Step two: Congure the Scan to E-mail feature ...................................................................... 56
Step three: Add contacts to the E-mail Address Book ............................................................ 58
Step four: Congure the default E-mail Options ...................................................................... 58
Set up the Scan to Network Folder feature ....................................................................................................................... 59
Introduction ........................................................................................................................................................ 59
Before you begin ............................................................................................................................................... 59
Method one: Use the Scan to Network Folder Wizard (Windows) ............................................................. 59
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server .............. 61
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 61
Step two: Congure the Scan to Network Folder feature ...................................................... 61
Scan to a USB ash drive ...................................................................................................................................................... 63
Scan to email .......................................................................................................................................................................... 64
Scan to a network folder ....................................................................................................................................................... 65
Additional scan tasks ............................................................................................................................................................. 66
7 Fax ............................................................................................................................................................................................................. 67
Set up to send and receive faxes ......................................................................................................................................... 68
Before starting ................................................................................................................................................... 68
Step 1: Identify the phone connection type .................................................................................................. 68
Step 2: Set up the fax ........................................................................................................................................ 69
Dedicated phone line .................................................................................................................... 69
Shared voice/fax line .................................................................................................................... 70
Shared voice/fax line with an answering machine .................................................................. 71
Step 3: Congure the fax time, date, and header ........................................................................................ 72
HP Fax Setup Wizard .................................................................................................................... 72
ENWW v
Printer control panel ..................................................................................................................... 73
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................................. 73
Step 4: Run a fax test ........................................................................................................................................ 74
Send a fax ................................................................................................................................................................................ 75
Fax from the atbed scanner .......................................................................................................................... 75
Fax from the document feeder ....................................................................................................................... 76
Use speed dials and group-dial entries ......................................................................................................... 76
Send a fax from the software .......................................................................................................................... 77
Send a fax from a third-party software program, such as Microsoft Word ............................................. 77
8 Manage the printer ................................................................................................................................................................................. 79
Use HP Web Services applications (touchscreen models only) ...................................................................................... 80
Change the printer connection type (Windows) ................................................................................................................ 81
Advanced conguration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ....................... 82
Congure IP network settings .............................................................................................................................................. 85
Introduction ........................................................................................................................................................ 85
Printer sharing disclaimer ................................................................................................................................ 85
View or change network settings ................................................................................................................... 85
Rename the printer on a network .................................................................................................................. 85
Manually congure IPv4 TCP/IP parameters from the control panel ........................................................ 86
Printer security features ....................................................................................................................................................... 87
Introduction ........................................................................................................................................................ 87
Assign or change the system password using the Embedded Web Server ............................................ 87
Energy-conservation settings .............................................................................................................................................. 88
Introduction ........................................................................................................................................................ 88
Print with EconoMode ....................................................................................................................................... 88
Set the Sleep/Auto O After Inactivity setting .............................................................................................. 88
Set the Shut Down After Inactivity delay and congure the printer to use 1 watt or less of power .... 88
Set the Delay Shut Down setting .................................................................................................................... 89
HP Web Jetadmin ................................................................................................................................................................... 90
Update the rmware ............................................................................................................................................................. 91
Method one: Update the rmware using the control panel ........................................................................ 91
Method two: Update the rmware using the Firmware Update Utility ..................................................... 91
9 Solve problems ....................................................................................................................................................................................... 93
Customer support .................................................................................................................................................................. 94
Control panel help system .................................................................................................................................................... 95
Restore the factory-set defaults ......................................................................................................................................... 96
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ................................. 97
Change the “Very Low” settings ...................................................................................................................... 97
For printers with fax capability ................................................................................................... 98
vi ENWW
Order supplies .................................................................................................................................................... 98
Printer does not pick up paper or misfeeds ....................................................................................................................... 99
Introduction ........................................................................................................................................................ 99
The product does not pick up paper ............................................................................................................... 99
The product picks up multiple sheets of paper ............................................................................................ 99
The document feeder jams, skews, or picks up multiple sheets of paper ............................................... 99
Clear paper jams .................................................................................................................................................................. 101
Introduction ...................................................................................................................................................... 101
Paper jam locations ........................................................................................................................................ 101
Experiencing frequent or recurring paper jams? ....................................................................................... 102
Clear paper jams in the document feeder .................................................................................................. 103
Clear paper jams in the single-sheet slot (Tray 1) ..................................................................................... 106
Clear paper jams in Tray 2 ............................................................................................................................. 108
Clear paper jams in the rear door and the fuser area ............................................................................... 110
Clear paper jams in the duplexer (duplex models only) ........................................................................... 112
Clear paper jams in the output bin ............................................................................................................... 114
Improve print quality ........................................................................................................................................................... 116
Introduction ...................................................................................................................................................... 116
Update the printer rmware ......................................................................................................................... 117
Print from a dierent software program .................................................................................................... 117
Check the paper-type setting for the print job ........................................................................................... 117
Check the paper type setting on the printer .......................................................................... 117
Check the paper type setting (Windows) ................................................................................ 117
Check the paper type setting (OS X) ........................................................................................ 117
Check toner-cartridge status ........................................................................................................................ 118
Print a cleaning page ...................................................................................................................................... 118
Visually inspect the toner cartridge or cartridges ...................................................................................... 119
Check paper and the printing environment ................................................................................................ 119
Step one: Use paper that meets HP specications ............................................................... 119
Step two: Check the environment ............................................................................................ 119
Step three: Set the individual tray alignment ........................................................................ 120
Try a dierent print driver .............................................................................................................................. 120
Check the EconoMode settings ..................................................................................................................... 121
Adjust Print Density ........................................................................................................................................ 121
Calibrate the printer to align the colors ....................................................................................................... 122
Adjust color settings (Windows) ................................................................................................................... 122
Print and interpret the print quality page ................................................................................................... 122
Resolving print quality problems ...................................................................................................................................... 124
Introduction ...................................................................................................................................................... 124
Troubleshoot print quality problems ........................................................................................................... 124
Improve copy and scan image quality .............................................................................................................................. 132
ENWW vii
Introduction ...................................................................................................................................................... 132
Check the scanner glass for dirt and smudges .......................................................................................... 132
Eliminate lines or streaks when using the document feeder .................................................................. 133
Check the paper settings ............................................................................................................................... 133
Check the image adjustment settings ......................................................................................................... 133
Optimize for text or pictures ......................................................................................................................... 134
Check the scanner resolution and color settings on the computer ........................................................ 134
Resolution and color guidelines ............................................................................................... 134
Color .............................................................................................................................................. 135
Edge-to-edge copying .................................................................................................................................... 135
Clean the pickup rollers and separation pad in the document feeder ................................................... 136
Improve fax image quality .................................................................................................................................................. 137
Introduction ...................................................................................................................................................... 137
Check the scanner glass for dirt and smudges .......................................................................................... 137
Check the send-fax resolution settings ....................................................................................................... 138
Check the error-correction settings ............................................................................................................. 138
Check the t-to-page setting ........................................................................................................................ 138
Clean the pickup rollers and separation pad in the document feeder ................................................... 139
Send to a dierent fax machine .................................................................................................................... 140
Check the sender's fax machine ................................................................................................................... 140
Solve wired network problems .......................................................................................................................................... 141
Introduction ...................................................................................................................................................... 141
Poor physical connection ............................................................................................................................... 141
The computer is unable to communicate with the printer ....................................................................... 141
The printer is using incorrect link and duplex settings for the network ................................................ 142
New software programs might be causing compatibility problems ...................................................... 142
The computer or workstation might be set up incorrectly ...................................................................... 142
The printer is disabled, or other network settings are incorrect ............................................................. 142
Solve wireless network problems ..................................................................................................................................... 143
Introduction ...................................................................................................................................................... 143
Wireless connectivity checklist ..................................................................................................................... 143
The printer does not print after the wireless conguration completes ................................................. 144
The printer does not print, and the computer has a third-party rewall installed ............................... 144
The wireless connection does not work after moving the wireless router or printer .......................... 144
Cannot connect more computers to the wireless printer ........................................................................ 144
The wireless printer loses communication when connected to a VPN .................................................. 145
The network does not appear in the wireless networks list .................................................................... 145
The wireless network is not functioning ..................................................................................................... 145
Perform a wireless network diagnostic test ............................................................................................... 145
Reduce interference on a wireless network ............................................................................................... 145
Solve fax problems .............................................................................................................................................................. 147
viii ENWW
Introduction ...................................................................................................................................................... 147
Fax troubleshooting checklist ....................................................................................................................... 147
Solve general fax problems ........................................................................................................................... 148
Faxes are sending slowly .......................................................................................................... 148
Fax quality is poor ...................................................................................................................... 149
Fax cuts o or prints on two pages ......................................................................................... 150
Index ........................................................................................................................................................................................................... 151
ENWW ix
x ENWW
1 Printer overview
●
Printer views
●
Printer specications
●
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM278MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 1
Printer views
1
2
3
11
10
8
9
5
4
6
7
●
Printer front view
●
Printer back view
●
Control-panel view
Printer front view
1 Document feeder
2 Control panel with color touchscreen display
3 Walk-up USB port for printing and scanning without a computer
4 Output bin
5 Output bin extension
6 Front door (access to the toner cartridges)
7 Model name
8 Single-sheet priority feed slot (Tray 1)
9 Main input tray (Tray 2)
10 Power button
11 Scanner
2 Chapter 1 Printer overview ENWW
Printer back view
2
1
8
5
4
3
6
7
1 Rear door (access for clearing jams)
2 Serial number and product number label
3 Power connection
4 USB interface port
5 Ethernet port
6 Fax “line in” port for attaching the fax phone line to the printer (fax models only)
7 Telephone “line out” port for attaching an extension phone, answering machine, or other device (fax models only)
8 Duplexer (duplex models only)
ENWW Printer views 3
Control-panel view
4 5
1
2
3
1
Back button
2
Home button
3
Help button
4 Color touchscreen Provides access to menus, help animations, and printer
5 Home page screen indicator The display indicates which Home screen the control panel is
NOTE: While the control panel does not have a standard Cancel button, during many printer processes a Cancel
Returns to the previous screen
Provides access to the Home screen
Provides access to the control-panel help system
information.
currently displaying.
button appears on the touchscreen. This permits users to cancel a process before the printer completes it.
4 Chapter 1 Printer overview ENWW
Home screen layout
2
3
4 5 6
1
8
9
7 10
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the printer control panel.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
1 Reset button Touch this button to reset any temporary job settings to the default printer settings.
2 Connection Information
button
3 Printer status This screen area provides information about the overall printer status.
4
Copy button
5
Scan button
6
Fax button
7
USB button
8
Supplies button
9
Apps 2 button
10 Setup button Touch this button to open the Setup menu.
Touch this button to open the Connection Information menu, which provides network information.
The button appears as either a wired network icon or a wireless network icon , depending
on the type of network to which the printer is connected.
Touch this button to open the copy feature.
Touch this button to open the scan features:
● Scan to USB Drive
● Scan to Network Folder
● Scan to E-mail
Touch this button to open the fax features.
Touch this button to open the USB Flash Drive menu.
Touch this button to view information about supplies status.
Touch this button to open the Apps menu to print directly from select Web applications.
ENWW Printer views 5
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Swipe Touch the screen and then move the nger
horizontally to move the screen sideways.
Scroll Touch the screen, and then, without lifting the
nger, move the nger vertically to move the
screen.
Touch the Setup button to open the Setup
menu.
Swipe the Home screen to access the Setup
button.
Scroll through the Setup menu.
6 Chapter 1 Printer overview ENWW
Printer specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/ljM278MFP.
●
Technical specications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating environmental range
Technical specications
See www.hp.com/support/ljM278MFP for current information.
Supported operating systems
The following information applies to the printer-specic Windows PCL 6 and HP print drivers for OS X and to the
software installer.
Windows: The HP Software Installer installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3 print
driver, or the “HP PCL-6” version 4 print driver, depending on the Windows operating system, along with
optional software when using the software installer. Download the "HP PCL.6" version 3 print driver, the
"HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support website for
this printer: www.hp.com/support/ljM278MFP.
OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/LaserJet
or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not
included in the HP Software Installer.
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
Table
1-1 Supported operating systems and print drivers
Operating system Print driver installed (from the software on
the web)
Windows® XP SP3, 32-bit
The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the software installation.
Notes
Microsoft retired mainstream support for
Windows XP in April 2009. HP will continue
to provide best eort support for the
discontinued XP operating system. Some
features of the print driver are not
supported.
ENWW Printer specications 7
Table 1-1 Supported operating systems and print drivers (continued)
Operating system Print driver installed (from the software on
the web)
Windows Vista®, 32-bit
Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
Windows 8, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver is
The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the software installation.
installed for this operating system as part of
the software installation.
installed for this operating system as part of
the software installation.
driver is installed for this operating system
as part of the software installation.
driver is installed for this operating system
as part of the software installation.
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Notes
Microsoft retired mainstream support for
Windows Vista in April 2012. HP will
continue to provide best eort support for
the discontinued Vista operating system.
Some features of the print driver are not
supported.
Windows 8 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
Windows 8.1 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
Microsoft retired mainstream support for
Windows Server 2008 in January 2015. HP
will continue to provide best eort support
for the discontinued Server 2008 operating
system. Some features of the print driver
are not supported.
Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver is
installed for this operating system as part of
the software installation.
Windows Server 2012, 64-bit The “HP PCL 6” printer-specic print driver is
installed for this operating system as part of
the software installation.
Windows Server 2012 R2, 64-bit The “HP PCL-6” printer-specic print driver is
installed for this operating system as part of
the software installation.
Windows 10 server (Server 2016), 32-bit
and 64-bit
OS X 10.10 Yosemite, OS X 10.11 El Capitan,
OS X 10.12 Sierra
The “HP PCL-6” printer-specic print driver is
installed for this operating system as part of
the software installation.
To install the print driver, download HP Easy
Start from 123.hp.com/LaserJet. Follow the
steps provided to install the printer
software and print driver.
Microsoft retired mainstream support for
Windows Server 2008 in January 2015. HP
will continue to provide best eort support
for the discontinued Server 2008 operating
system.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM278MFP for HP's all-
inclusive help for the printer.
8 Chapter 1 Printer overview ENWW
NOTE: For HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information,
click the links.
Table 1-2 Minimum system requirements
Windows OS X
● CD-ROM drive, DVD drive, or an Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 400 MB of available hard-disk space
● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)
Mobile printing solutions
HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
LaserJetMobilePrinting.
NOTE: Update the printer rmware to ensure all mobile printing and ePrint capabilities are supported.
● Wi-Fi Direct (wireless models only)
● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
● HP ePrint app (Available for Android, iOS, and Blackberry)
● HP All-in-One Remote app for iOS and Android devices
● HP ePrint software
● Internet connection
● 1 GB of available hard-disk space
● Google Cloud Print
● AirPrint
● Android Printing
ENWW Printer specications 9
Printer dimensions
1
1
3
3
2
2
1
1
3
3
2
2
Figure 1-1 Dimensions for the nw models
Printer fully closed Printer fully open
1. Height 334.1 mm (13.2 in) 590 mm (23.2 in)
2. Depth 388.6 mm (15.3 in) 855 mm (33.7 in)
3. Width 420 mm (16.5 in) 453 mm (17.8 in)
Weight (with cartridges) 18 kg (39.7 lb)
Figure 1-2 Dimensions for the cdw, fdn and fdw models
10 Chapter 1 Printer overview ENWW
Printer fully closed Printer fully open
1. Height 334.1 mm (13.2 in) 590 mm (23.2 in)
2. Depth 421.7 mm (16.6 in) 1008 mm (39.7 in)
3. Width 420 mm (16.5 in) 453 mm (17.8 in)
Weight (with cartridges) 18.7 kg (41.2 lb)
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/ljM278MFP for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating environmental range
Table 1-3 Operating environmental range
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% (RH)
ENWW Printer specications 11
Printer hardware setup and software installation
For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For
additional instructions, go to HP support on the Web.
Go to www.hp.com/support/ljM278MFP for HP's all-inclusive help for the printer. Find the following support:
● Install and congure
● Learn and use
●
Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
12 Chapter 1 Printer overview ENWW
2 Paper trays
●
Introduction
●
Load paper to the single-sheet slot (Tray 1)
●
Load paper to Tray 2
●
Load and print envelopes
●
Load and print labels
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM278MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 13
Introduction
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
Keep hands out of paper trays when closing.
All trays must be closed when moving the printer.
Load paper to the single-sheet slot (Tray 1)
Introduction
The following information describes how to load paper in Tray 1. This tray holds 1 sheet of paper, use it to print
single-page documents, documents that require multiple paper types, or envelopes.
NOTE: To avoid paper jams:
● Never add or remove paper from the tray during printing.
● Use paper that is not wrinkled, folded, or damaged.
1. Move the paper width guides in the single-sheet
priority feed slot outward.
2. Place the top edge of the sheet at the opening, and
then adjust the side guides so that they lightly
touch the sheet, but do not bend it.
14 Chapter 2 Paper trays ENWW
3. Insert the single sheet into the slot and hold it. The
printer will pull the sheet partially into the paper
path. For information about how to orient the
paper, see Tray 1 paper orientation on page 16.
NOTE: Depending on the size of the paper, you
might need to support the sheet with two hands
until the sheet advances into the printer.
4. At the computer, begin the printing process from
the software application. Make sure that the driver
is set to the correct paper type and size for the
paper being printed from the single-sheet priority
feed slot.
ENWW Load paper to the single-sheet slot (Tray 1) 15
Tray 1 paper orientation
123
When using paper that requires a specic orientation, load it according to the information in the following table.
Paper type Image orientation Ouput Paper size How to load paper
Letterhead or
Preprinted
Portrait
NOTE: In Tray 1, A5
paper can be oriented
for both Landscape
and Portrait printing.
1-sided printing Letter, Legal, Executive,
Ocio (8.5 x 13), A4, A5, A6, B5 (JIS),
B5 (ISO), Postcard #10, Japanese
Postcard (Postcard (JIS)), Double
Japan Postcard Rotated (Double
Postcard (JIS))
2-sided printing Letter, Legal, Executive,
Ocio (8.5 x 13), A4, A5, A6, B5 (JIS),
B5 (ISO), Postcard #10, Japanese
Postcard (Postcard (JIS)), Double
Japan Postcard Rotated (Double
Postcard (JIS))
Face-up
Top edge leading into the printer
Face-down
Top edge leading into the printer
Prepunched Portrait
NOTE: In Tray 1, A5
paper can be oriented
for both Landscape
and Portrait printing.
1-sided printing or 2sided printing
Letter, Legal, Executive,
Ocio (8.5 x 13), A4, A5, A6, B5 (JIS),
B5 (ISO), Postcard #10, Japanese
Postcard (Postcard (JIS)), Double
Japan Postcard Rotated (Double
Postcard (JIS))
Face-up
Holes toward the left side of the
printer
16 Chapter 2 Paper trays ENWW
Load paper to Tray 2
Introduction
The following information describes how to load paper in Tray 2. This tray holds up to 250 sheets of 75 g/m2 (20
lb) paper.
NOTE: To avoid paper jams:
● Never add or remove paper from the tray during printing.
● Before loading the tray, remove all of the paper from the input tray and straighten the stack.
● When loading the tray, do not fan the paper.
● Use paper that is not wrinkled, folded, or damaged.
1. Open the tray.
NOTE: Do not open this tray while it is in use.
2. Adjust the paper guides by squeezing the
adjustment latches and sliding the guides to the
size of the paper being used.
NOTE: To load legal-size paper, extend the tray
front by pressing the blue latch and pulling the
front of the tray. When loaded with legal-size
paper, Tray 2 extends from the front of the printer
approximately 57.5 mm (2.2 in).
ENWW Load paper to Tray 2 17
3. Load the paper into the tray. For information about
how to orient the paper, see Tray 2 paper
orientation on page 19.
4. Adjust the guides so that they lightly touch the
paper stack, but do not bend it.
NOTE: Do not adjust the paper guides tightly
against the paper stack.
NOTE: To prevent jams, adjust the paper guides
to the correct size and do not overll the tray.
5. Close the tray.
18 Chapter 2 Paper trays ENWW
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