Hp MFP M277 User Manual
Color LaserJet Pro MFP M277
User Guide
www.hp.com/support/colorljMFPM277
HP Color LaserJet Pro MFP M277
User Guide
Copyright and License
© 2015 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Part number: B3Q10-90908
Edition 1, 4/2015
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Table of contents
1 Product overview .......................................................................................................................................... 1
Product views ........................................................................................................................................................ 2
Product front view ............................................................................................................................... 2
Product back view ............................................................................................................................... 3
Control-panel view .............................................................................................................................. 4
Home screen layout .......................................................................................................... 5
How to use the touchscreen control panel ...................................................................... 6
Product specifications ........................................................................................................................................... 7
Introduction ......................................................................................................................................... 7
Technical specifications ...................................................................................................................... 7
Supported operating systems ............................................................................................................ 8
Mobile printing solutions .................................................................................................................... 9
Product dimensions .......................................................................................................................... 11
Power consumption, electrical specifications, and acoustic emissions .......................................... 12
Operating-environment range .......................................................................................................... 12
Product hardware setup and software installation ............................................................................................ 13
2 Paper trays ................................................................................................................................................. 15
Load paper into the single-sheet slot (Tray 1) ................................................................................................... 16
Introduction ....................................................................................................................................... 16
Load paper into the single-sheet priority feed slot ......................................................................... 16
Load an envelope in the single-sheet priority feed slot (Tray 1) ..................................................... 17
Tray 1 paper orientation ................................................................................................................... 19
Load paper into Tray 2 ......................................................................................................................................... 20
Introduction ....................................................................................................................................... 20
Load paper into Tray 2 ...................................................................................................................... 20
Load envelopes in Tray 2 .................................................................................................................. 22
Tray 2 paper orientation ................................................................................................................... 25
3 Supplies, accessories, and parts ................................................................................................................... 27
Order supplies, accessories, and parts ............................................................................................................... 28
ENWW iii
Ordering ............................................................................................................................................. 28
Supplies and accessories .................................................................................................................. 28
Customer self-repair parts ............................................................................................................... 28
Replace the toner cartridges ............................................................................................................................... 30
Introduction ....................................................................................................................................... 30
Remove and replace the toner cartridges ........................................................................................ 31
4 Print ........................................................................................................................................................... 37
Print tasks (Windows) .......................................................................................................................................... 38
How to print (Windows) ..................................................................................................................... 38
Automatically print on both sides (Windows) .................................................................................. 39
Manually print on both sides (Windows) .......................................................................................... 39
Print multiple pages per sheet (Windows) ....................................................................................... 40
Select the paper type (Windows) ...................................................................................................... 40
Print tasks (OS X) ................................................................................................................................................. 41
How to print (OS X) ............................................................................................................................ 41
Automatically print on both sides (OS X) .......................................................................................... 41
Manually print on both sides (OS X) .................................................................................................. 41
Print multiple pages per sheet (OS X) ............................................................................................... 41
Select the paper type (OS X) ............................................................................................................. 42
Mobile printing ..................................................................................................................................................... 43
Introduction ....................................................................................................................................... 43
Wi-Fi Direct and NFC Printing (wireless models only) ...................................................................... 43
HP ePrint via email ............................................................................................................................ 44
HP ePrint software ............................................................................................................................ 44
AirPrint ............................................................................................................................................... 45
Android embedded printing .............................................................................................................. 45
Use walk-up USB printing .................................................................................................................................... 46
5 Copy ........................................................................................................................................................... 47
Make a copy ......................................................................................................................................................... 48
Copy on both sides (duplex) ................................................................................................................................ 49
Copy on both sides automatically ..................................................................................................... 49
Copy on both sides manually ............................................................................................................ 49
6 Scan ........................................................................................................................................................... 51
Scan by using the HP Scan software (Windows) ................................................................................................. 52
Scan by using the HP Scan software (OS X) ........................................................................................................ 53
Scan to a USB flash drive ..................................................................................................................................... 54
Set up Scan to Network Folder ............................................................................................................................ 55
iv ENWW
Introduction ....................................................................................................................................... 55
Use the Scan to Network Folder Wizard (Windows) ......................................................................... 55
Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows) ............. 55
Set up the Scan to Network Folder feature on a Mac ....................................................................... 56
Scan to a network folder ..................................................................................................................................... 58
Set up Scan to E-mail ........................................................................................................................................... 59
Introduction ....................................................................................................................................... 59
Use the Scan to E-Mail Wizard (Windows) ........................................................................................ 59
Set up the Scan to Email feature via the HP Embedded Web Server (Windows) ............................. 59
Set up the Scan to Email feature on a Mac ....................................................................................... 61
Scan to email ....................................................................................................................................................... 63
Additional scan tasks ........................................................................................................................................... 64
7 Fax ............................................................................................................................................................. 65
Set up to send and receive faxes ......................................................................................................................... 66
Before starting .................................................................................................................................. 66
Step 1: Identify the phone connection type ..................................................................................... 66
Step 2: Set up the fax ........................................................................................................................ 67
Dedicated phone line ...................................................................................................... 67
Shared voice/fax line ...................................................................................................... 68
Shared voice/fax line with an answering machine ........................................................ 69
Step 3: Configure the fax time, date, and header ............................................................................ 71
HP Fax Setup Wizard ....................................................................................................... 71
Product control panel ..................................................................................................... 71
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ........................... 72
Step 4: Run a fax test ........................................................................................................................ 72
Send a fax ............................................................................................................................................................ 74
Supported fax applications ............................................................................................................... 74
Send a fax by dialing manually from the product control panel ...................................................... 74
Fax from the flatbed scanner ........................................................................................................... 74
Fax from the document feeder ......................................................................................................... 75
Use speed dials and group-dial entries ............................................................................................ 75
Cancel a fax ....................................................................................................................................... 76
Send a fax using the HP software (Windows) ..................................................................................................... 77
Create, edit, and delete speed-dial entries ......................................................................................................... 78
Use the control panel to create and edit the fax phone book .......................................................... 78
Use phone-book data from other programs .................................................................................... 78
Delete phone book entries ................................................................................................................ 78
8 Manage the product ..................................................................................................................................... 79
Use HP Web Services applications ...................................................................................................................... 80
ENWW v
Change the product connection type (Windows) ................................................................................................ 81
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................ 82
Advanced configuration with HP Utility for OS X ................................................................................................ 85
Open HP Utility .................................................................................................................................. 85
HP Utility features ............................................................................................................................. 85
Configure IP network settings ............................................................................................................................. 88
Introduction ....................................................................................................................................... 88
Printer sharing disclaimer ................................................................................................................. 88
View or change network settings ..................................................................................................... 88
Rename the product on a network ................................................................................................... 88
Manually configure IPv4 TCP/IP parameters from the control panel .............................................. 89
Product security features .................................................................................................................................... 90
Introduction ....................................................................................................................................... 90
Assign or change the system password using the Embedded Web Server ..................................... 90
Economy settings ................................................................................................................................................ 91
Introduction ....................................................................................................................................... 91
Print with EconoMode ....................................................................................................................... 91
Configure the Sleep/Auto Off After setting ...................................................................................... 91
Set the Shut Down After delay and configure the product to use 1 watt or less of power ............. 91
Configure the Delay Shut Down setting ........................................................................................... 92
HP Web Jetadmin ................................................................................................................................................. 93
Update the firmware ........................................................................................................................................... 94
Method one: Update the firmware using the control panel ............................................................. 94
Method two: Update the firmware using the Firmware Update Utility ............................................ 95
9 Solve problems ........................................................................................................................................... 97
Customer support ................................................................................................................................................ 98
Control panel help system .................................................................................................................................. 99
Restore the factory-set defaults ...................................................................................................................... 100
A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel .................... 101
Change the “Very Low” settings ..................................................................................................... 101
For products with fax capability ................................................................................... 101
Order supplies ................................................................................................................................. 102
Product does not pick up paper or misfeeds .................................................................................................... 103
Introduction ..................................................................................................................................... 103
The product does not pick up paper ............................................................................................... 103
The product picks up multiple sheets of paper .............................................................................. 103
The document feeder jams, skews, or picks up multiple sheets of paper .................................... 103
Clear paper jams ................................................................................................................................................ 105
Introduction ..................................................................................................................................... 105
Experiencing frequent or recurring paper jams? ............................................................................ 105
vi ENWW
Paper jam locations ........................................................................................................................ 106
Clear paper jams in the document feeder ...................................................................................... 107
Clear paper jams in the single-sheet slot (Tray 1) ......................................................................... 109
Clear paper jams in Tray 2 .............................................................................................................. 111
Clear paper jams in the rear door and the fuser area .................................................................... 113
Clear paper jams in the output bin ................................................................................................. 115
Clear paper jams in the duplexer (duplex models only) ................................................................. 116
Improve print quality ......................................................................................................................................... 117
Introduction ..................................................................................................................................... 117
Print from a different software program ....................................................................................... 117
Check the paper-type setting for the print job ............................................................................... 117
Check the paper type setting (Windows) ..................................................................... 117
Check the paper type setting (OS X) ............................................................................. 118
Check toner-cartridge status .......................................................................................................... 118
Print and interpret the print quality page ...................................................................................... 119
Clean the product ............................................................................................................................ 119
Print a cleaning page .................................................................................................... 119
Check the scanner glass for dirt and smudges ............................................................ 120
Visually inspect the toner cartridge ............................................................................................... 120
Check paper and the printing environment .................................................................................... 120
Step one: Use paper that meets HP specifications ...................................................... 120
Step two: Check the environment ................................................................................ 121
Calibrate the product to align the colors ........................................................................................ 121
Check other print job settings ......................................................................................................... 121
Check the EconoMode settings .................................................................................... 122
Adjust color settings (Windows) ................................................................................... 122
Try a different print driver .............................................................................................................. 123
Improve copy and scan image quality .............................................................................................................. 125
Introduction ..................................................................................................................................... 125
Check the scanner glass for dirt and smudges ............................................................................... 125
Eliminate lines or streaks when using the document feeder ........................................................ 126
Check the paper settings ................................................................................................................ 126
Check the image adjustment settings ............................................................................................ 126
Optimize for text or pictures .......................................................................................................... 127
Check the scanner resolution and color settings on the computer ............................................... 127
Resolution and color guidelines ................................................................................... 127
Color .............................................................................................................................. 128
Edge-to-edge copying .................................................................................................................... 128
Clean the pickup rollers and separation pad in the document feeder ........................................... 128
Improve fax image quality ................................................................................................................................ 130
Introduction ..................................................................................................................................... 130
ENWW vii
Check the scanner glass for dirt and smudges ............................................................................... 130
Check the send-fax resolution settings ......................................................................................... 131
Check the error-correction settings ............................................................................................... 131
Check the fit-to-page setting ......................................................................................................... 131
Clean the pickup rollers and separation pad in the document feeder ........................................... 131
Send to a different fax machine ..................................................................................................... 133
Check the sender's fax machine ..................................................................................................... 133
Solve wired network problems ......................................................................................................................... 134
Introduction ..................................................................................................................................... 134
Poor physical connection ................................................................................................................ 134
The computer is using the incorrect IP address for the product ................................................... 134
The computer is unable to communicate with the product ........................................................... 134
The product is using incorrect link and duplex settings for the network ...................................... 135
New software programs might be causing compatibility problems ............................................. 135
The computer or workstation might be set up incorrectly ............................................................ 135
The product is disabled, or other network settings are incorrect ................................................. 135
Solve wireless network problems ..................................................................................................................... 136
Introduction ..................................................................................................................................... 136
Wireless connectivity checklist ....................................................................................................... 136
The product does not print after the wireless configuration completes ...................................... 137
The product does not print, and the computer has a third-party firewall installed ..................... 137
The wireless connection does not work after moving the wireless router or product ................. 137
Cannot connect more computers to the wireless product ............................................................. 137
The wireless product loses communication when connected to a VPN ........................................ 138
The network does not appear in the wireless networks list .......................................................... 138
The wireless network is not functioning ........................................................................................ 138
Perform a wireless network diagnostic test .................................................................................. 138
Reduce interference on a wireless network ................................................................................... 138
Solve fax problems ............................................................................................................................................ 140
Introduction ..................................................................................................................................... 140
Fax troubleshooting checklist ........................................................................................................ 140
Solve general fax problems ............................................................................................................ 141
Faxes are sending slowly ............................................................................................. 141
Fax quality is poor ........................................................................................................ 142
Fax cuts off or prints on two pages .............................................................................. 143
Index ........................................................................................................................................................... 145
viii ENWW
1 Product overview
●
Product views
●
Product specifications
●
Product hardware setup and software installation
For more information:
www.hp.com/support/colorljMFPM277.
Go to
HP's all-inclusive help for the product includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 1
Product views
●
Product front view
●
Product back view
●
Control-panel view
Product front view
1
2
3
4
5
6
7
8
9
10
1 Document feeder
2 Scanner
3 Control panel (tilts up for easier viewing)
4 Walk-up USB port for printing and scanning without a computer
5 Output bin
6 Output bin extension
7 Front door (provides toner cartridge access)
8 Power on/off button
9 Single-sheet priority feed slot (Tray 1)
10 Main input tray (Tray 2)
2 Chapter 1 Product overview ENWW
Product back view
1
2
3
4
5
6
1 Rear door (provides access for clearing jams)
2 Power connection
3USB port
4 Ethernet port
5 Fax line in port
6 Fax phone port
7 Duplexer (duplex models only)
8 Serial number and product number label
7
8
ENWW Product views 3
Control-panel view
1 HP Back button Returns to the previous screen
1
2
3
4
5
2 Home button Provides access to the Home screen
3 Help button Provides access to the control-panel help system
4 Color touchscreen Provides access to menus, help animations, and product
5 Home page screen indicator The display indicates which Home screen the control panel is
NOTE: While the control panel does not have a standard Cancel button, during many product processes a
Cancel button appears on the touchscreen. This permits users to cancel a process before the product
completes it.
information.
currently displaying.
4 Chapter 1 Product overview ENWW
Home screen layout
The Home screen provides access to the product features and indicates the current status of the product.
Return to the Home screen at any time by touching the Home button on the product control panel.
NOTE: The features that appear on the Home screen can vary, depending on the product configuration.
1 2
3
1 Reset button Touch this button to reset any temporary job settings to the default product settings.
2 Connection Information
button
3 Product status This screen area provides information about the overall product status.
4
Copy
5
Scan
6
Fax
7
USB
8
Supplies
9
Apps
4 5 6 8
Touch this button to open the Connection Information menu, which provides network information.
The button appears as either a wired network icon
depending on the type of network to which the product is connected.
button
button
button
button
button
button
Touch this button to open the copy feature.
Touch this button to open the scan features:
●
Scan to USB Drive
●
Scan to Network Folder
●
Scan to E-mail
Touch this button to open the fax features.
Touch this button to open the USB Flash Drive menu.
Touch this button to view information about supplies status.
Touch this button to open the Apps menu to print directly from select Web applications.
7 10
9
or a wireless network icon ,
10
Setup
button
Touch this button to open the Setup menu.
ENWW Product views 5
How to use the touchscreen control panel
Use the following actions to use the product touchscreen control panel.
Action Description Example
Touch
Swipe
Scroll
Touch an item on the screen to select that item
or open that menu. Also, when scrolling
through menus, briefly touch the screen to stop
the scrolling.
Touch the screen and then move the finger
horizontally to scroll the screen sideways.
Touch the screen, and then, without lifting the
finger, move the finger vertically to move the
screen.
Touch the Setup
menu.
Swipe the Home screen to access the Setup
button.
Scroll through the Setup menu.
button to open the Setup
6 Chapter 1 Product overview ENWW
Product specifications
Introduction
IMPORTANT: The following specifications are correct at the time of publication, but they are subject to
change. For current information, see
●
Technical specifications
●
Supported operating systems
●
Mobile printing solutions
●
Product dimensions
●
Power consumption, electrical specifications, and acoustic emissions
●
Operating-environment range
Technical specifications
www.hp.com/support/colorljMFPM277.
Model name
Product number
Paper handling Single-sheet priority feed slot (Tray 1)
Tray 2 (150-sheet capacity)
Automatic duplex printing Not available
Connectivity 10/100/1000 Ethernet LAN connection with
Hi-Speed USB 2.0
Print server for wireless network connectivity Not available
Easy-access USB port
HP near field communication (NFC) and Wi-Fi
Control-panel display and
input
Print Prints 18 pages per minute (ppm) on A4 and
Easy-access USB printing (no computer
M277n
B3Q10A
IPv4 and IPv6
Not available
Direct for printing from mobile devices
Color touchscreen control panel
19 ppm on letter-size paper
required)
M277dw
B3Q11A
Fax
Copy and Scan
NOTE: Copy and scan
speeds are subject to
change. For the most current
information, go to
www.hp.com/support/
colorljMFPM277.
Copies 19 pages per minute (ppm)
Scans 26 ppm
ENWW Product specifications 7
Model name
M277n
M277dw
Product number
50-page document feeder
Scan to E-mail, Scan to USB, and Scan to
Network Folder options
Supported operating systems
The following information applies to the product-specific Windows PCL 6 and OS X print drivers and to the inbox software installation CD.
Windows: The HP Software Installer CD installs the HP PCL.6 or HP PCL 6 driver depending on the Windows
operating system along with optional software when using the full software installer.
Mac computers and OS X: Mac computers and Apple mobile devices are supported with this product. The OS
X print driver and print utility are available for download from hp.com and may also be available via Apple
Software Update. The HP installer software for OS X is not included in the in-box CD. Follow these steps to
download the OS X installer software:
1. Go to
2. Select Support Options, and then under Download Options select Drivers, Software & Firmware.
3. Click the operating system version, and then click the Download button.
www.hp.com/support/colorljMFPM277.
B3Q10A
B3Q11A
Operating system Driver installed Notes
Windows® XP SP3 or later, 32bit
Windows Vista®, 32-bit The HP PCL 6 product-specific print
Windows Server 2003 SP2 or
later, 32-bit
Windows 7 SP1 or later, 32-bit
and 64-bit
The HP PCL 6 product-specific print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver and scan
application only.
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.
The HP PCL 6 product-specific print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.
The HP PCL 6 product-specific print
driver is installed for this operating
system as part of the full software
installation.
The full software installation is not supported for this
operating system.
Use UPD drivers for 64-bit operating systems.
Microsoft retired mainstream support for Windows XP in
April 2009. HP will continue to provide best-effort support
for the discontinued XP operating system.
The full software installation is not supported for this
operating system.
Use UPD drivers for 64-bit operating systems.
The full software installation is not supported for this
operating system.
Use UPD drivers for 64-bit operating systems.
Microsoft retired mainstream support for Windows Server
2003 in July 2010. HP will continue to provide best-effort
support for the discontinued Server 2003 operating
system.
8 Chapter 1 Product overview ENWW
Operating system Driver installed Notes
Windows 8, 32-bit and 64-bit The HP PCL 6 product-specific print
Windows 8.1, 32-bit and 64-bit The HP PCL 6 product-specific print
Windows Server 2008 SP2, 32bit
Windows Server 2008 SP2, 64bit
Windows Server 2008 R2, SP 1,
64-bit
Windows Server 2012, 64-bit The software installer does not
driver is installed for this operating
system as part of the full software
installation.
driver is installed for this operating
system as part of the full software
installation.
The HP PCL.6 product-specific print
driver is installed for this operating
system as part of the basic software
installation.
The HP PCL.6 product-specific print
driver is installed for this operating
system as part of the basic software
installation.
The HP PCL 6 product-specific print
driver is installed for this operating
system as part of the full software
installation.
support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 version 4
product-specific print drivers do
support it.
Windows 8 RT support is provided through Microsoft IN OS
Version 4, 32- bit driver.
Windows 8.1 RT support is provided through Microsoft IN
OS Version 4, 32- bit driver.
Download the driver from the HP Web site
support/colorljMFPM277, and use the Windows Add Printer
tool to install it.
www.hp.com/
Windows Server 2012 R2, 64 bit The software installer does not
OS X 10.7 Lion, OS X 10.8
Mountain Lion, and OS X 10.9
Mavericks
NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljMFPM277 for
HP's all-inclusive help for the product.
NOTE: For details on client and server operating systems and for HP UPD PCL6, UPD PCL 5, and UPD PS
driver support for this product, go to
Mobile printing solutions
The product supports the following software for mobile printing:
support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 version 4
product-specific print drivers do
support it.
The OS X print driver and print utility
are available for download from
hp.com and may also be available
via Apple Software Update. The HP
installer software for OS X is not
included in the in-box CD.
www.hp.com/go/upd and click the Specifications tab.
Download the driver from the HP Web site
support/colorljMFPM277, and use the Windows Add Printer
tool to install it.
For OS X, download the full installer from the support Web
site for this product.
1. Go to
2. Select Support Options, and then under Download
3. Click the operating system version, and then click the
www.hp.com/support/colorljMFPM277.
Options select Drivers, Software & Firmware.
Download button.
www.hp.com/
●
HP ePrint software
ENWW Product specifications 9
NOTE: The HP ePrint Software supports the following operating systems: Windows Vista® (32-bit and
64-bit); Windows 7 SP 1 (32-bit and 64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64bit); and OS X versions 10.6 Snow Leopard, 10.7 Lion, 10.8 Mountain Lion, and 10.9 Mavericks.
●
HP ePrint via email (Requires HP Web Services to be enabled and the product to be registered with
HP Connected)
●
HP ePrint app (Available for Android, iOS, and Blackberry)
●
ePrint Enterprise app (Supported on all products with ePrint Enterprise Server Software)
●
HP All-in-One Remote app for iOS and Android devices
●
Google Cloud Print
●
AirPrint
●
Android Printing
10 Chapter 1 Product overview ENWW
Product dimensions
Figure 1-1 Dimensions for the M277n models
1. Height 322.2 mm (12.7 in) 578 mm (22.8 in)
3
3
1
1
2
2
Product fully closed Product fully open
2. Depth 384 mm (15.1 in) 849 mm (33.4 in)
3. Width 392 mm (15.4 in) 392 mm (15.4 in)
Weight (with cartridges) 17.4 kg (38.4 lb)
Figure 1-2 Dimensions for the M277dw models
3
3
1
2
2
1
ENWW Product specifications 11
Product fully closed Product fully open
1. Height 322.2 mm (12.7 in) 578 mm (22.8 in)
2. Depth 417 mm (16.4 in) 1002 mm (39.4 in)
3. Width 392 mm (15.4 in) 392 mm (15.4 in)
Weight (with cartridges) 18.3 kg (40.3 lb)
Power consumption, electrical specifications, and acoustic emissions
See www.hp.com/support/colorljMFPM277 for current information.
CAUTION: Power requirements are based on the country/region where the product is sold. Do not convert
operating voltages. This will damage the product and void the product warranty.
Operating-environment range
Table 1-1 Operating-environment specifications
Environment Recommended Allowed
Temperature 17° to 27°C (62.6° to 80.6°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)
12 Chapter 1 Product overview ENWW
Product hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional
instructions, go to HP support on the Web.
Go to
www.hp.com/support/colorljMFPM277 for HP's all-inclusive help for the product. Find the following
support:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
ENWW Product hardware setup and software installation 13
14 Chapter 1 Product overview ENWW
2 Paper trays
●
Load paper into the single-sheet slot (Tray 1)
●
Load paper into Tray 2
For more information:
www.hp.com/support/colorljMFPM277.
Go to
HP's all-inclusive help for the product includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 15
Load paper into the single-sheet slot (Tray 1)
Introduction
Use the single-sheet priority feed slot to print single-page documents, documents that require multiple
paper types, or envelopes.
●
Load paper into the single-sheet priority feed slot
●
Load an envelope in the single-sheet priority feed slot (Tray 1)
●
Tray 1 paper orientation
Load paper into the single-sheet priority feed slot
1. Move the paper width guides in the single-sheet priority feed
slot outward.
2. Place the top edge of the sheet at the opening, and then
adjust the side guides so that they lightly touch the sheet, but
do not bend it.
16 Chapter 2 Paper trays ENWW
3. Insert the single sheet into the slot and hold it. The product
will pull the sheet partially into the paper path. For
information about how to orient the paper, see
orientation on page 19.
NOTE: Depending on the size of the paper, you might need
to support the sheet with two hands until the sheet advances
into the product.
Tray 1 paper
4. At the computer, begin the printing process from the software
application. Make sure that the driver is set to the correct
paper type and size for the paper being printed from the
single-sheet priority feed slot.
Load an envelope in the single-sheet priority feed slot (Tray 1)
1. Move the paper width guides in the single-sheet priority feed
slot outward.
ENWW Load paper into the single-sheet slot (Tray 1) 17
2. Place the right edge of the envelope, face-up, at the opening,
and then adjust the side guides so that they lightly touch the
envelope, but do not bend it.
3. Insert the envelope into the slot and hold it. The product will
pull the envelope partially into the paper path..
NOTE: Depending on the size of the envelope, you might
need to support it with two hands until the envelope
advances into the product.
4. At the computer, begin the printing process from the software
application. Make sure that the driver is set to the correct
paper type and size for the envelope being printed from the
single-sheet priority feed slot.
18 Chapter 2 Paper trays ENWW
Tray 1 paper orientation
When using paper that requires a specific orientation, load it according to the information in the following
table.
Paper type Output How to load paper
Letterhead or preprinted 1-sided printing Face-up
Top edge leading into the product
Letterhead or preprinted 2-sided printing Face-down
Top edge away from the product
123
Prepunched 1-sided printing or 2-sided printing Face-up
Holes toward the left side of the product
123
ENWW Load paper into the single-sheet slot (Tray 1) 19
Load paper into Tray 2
Introduction
The following information describes how to load paper in Tray 2.
●
Load paper into Tray 2
●
Load envelopes in Tray 2
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Tray 2 paper orientation
Load paper into Tray 2
1. Open the tray.
2. Adjust the paper guides by sliding the guides to the size of the
paper being used.
20 Chapter 2 Paper trays ENWW
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